Service & Support
HPE Cloud Managed - Subscription licence (1 year) - hosted - Medium Business, Small Business - for ProLiant EC200a Base
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for VMware ESXi - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN4000B 40Gb WAN Rate Upgrade - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: AIR-CT5520-CA-K9, AIR-CT5520-CAK9-RF
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 licence - volume - 100-499 licences - ESD - phone consulting - 3 years - 9x5
Cisco Cloud Services Router 1000V APPX Package - Subscription licence (3 years) - 50 Mbps - ESD - Cisco Smart Licensing
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 50 build agents - commercial, past-due - ESD - 1 year
HP Service Manager by Subscription - Subscription licence (1 year) + 1 Year 24x7 Support - hosted - electronic - UNIX, Win
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Print Management - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA - All Languages
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE 5510 24G PoE+ 4SFP+ HI 1-slot Switch
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 50 devices - phone consulting - 3 years - 9x5 - for JetAdvantage Security Manager
HPE Foundation Care Software Support 9x5 - Technical support - for HPE B-series SAN Switch Power Pack+ - 24 - 40 ports - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Networks Session Border Controller with Avaya Software - phone consulting - 3 years - 24x7
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Juniper Networks Web Filtering for Integrated Security Gateway 1000 - Subscription licence renewal (1 year) - 1 device
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad P1 (2nd Gen); P1 Gen 3; P15 Gen 1; P17 Gen 1; P43s; P53; P53s; T15g Gen 1
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE 24x7 Software Technical Support - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server and 20 Standard Client Starter Pack - On-Premise licence - 1 server - GOV - GLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE LoadRunner Wireless Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Branch Intelligent Management System Software Module - 50 additional nodes - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M776; PageWide Managed Color Flow MFP E776, MFP E77660
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Software Support Service - Technical support - for Cisco ThousandEyes - 5 hours - phone consulting - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 5 years - 9x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ470
Arista CloudVision - Subscription licence (1 month) - 1 switch - hosted - ESD - for Arista 7280R2
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 500 concurrent endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
LanSchool - Site Licence (subscription licence) (1 year) + Technical Support - 1 school (up to 1000 devices) - academic - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 245 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - 50 users - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
NVIDIA Grid Virtual PC - Subscription licence renewal (43 months) - 1 concurrent user
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing Access - 500 concurrent endpoints - ESD - phone consulting - 5 years - 24x7
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - phone consulting - 4 years - 24x7
VisibilityIQ Foresight - Subscription licence (3 years) - volume
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller Policy Enforcement Firewall - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Standard w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat and Malware - subscription licence (3 years) - 1 appliance
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing Onboard - 100 users - ESD - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for Network Security Virtual (NSV) 470
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Branch Intelligent Management System Software Module - 50 additional nodes - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 1 year - 24x7
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 10000 endpoints - ESD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo 5WS7A07338
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ600
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 25-49 licences - Win, Mac
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Cisco Meraki Enterprise - subscription licence (3 years) - 1 switch
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Application Control for Firebox Cloud Small - subscription licence (1 year) - 1 cloud instance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930F 48G PoE+ 4SFP
Cisco SMARTnet Software Support Service - Technical support - for CCX85-10U-P-P-S1 - phone consulting - 1 year - 24x7
Cisco Email Security Sophos Anti-Virus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-199 licences
HP Quality Center Express - Subscription (5 years)
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 50-99 licences - Win, Mac
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 5650 - Subscription licence (2 years) - 1 appliance
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 270
SonicWall Comprehensive Anti-Spam Service for TZ 400 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ400
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager Enterprise Foundation Bundle - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco FirePOWER Thread Defense Virtual Threat Protection - Subscription licence (1 year) - ESD - for P/N: L-FPRTD-V-T=
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 10 Mbps
HPE 24x7 Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 100000 additional posts - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 220-24P - Subscription licence (3 years) - for P/N: MS220-24P-HW
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-TKN-K9= - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWALL Content Filtering Service Premium Business Edition for NSA 4600 - Subscription licence (1 year) - 1 appliance - for NSA 4600, 4600 High Availability, 4600 TotalSecure
Allied Telesis Autonomous Management Framework Application Proxy - Subscription licence (1 year)
Xceed Standard Subscription - Technical support (renewal) - for Xceed DataGrid for WPF - Team Licence - 20 developers - ESD - phone consulting - 1 year - response time: 1 business day
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1, from CRM Basic, Offer - Win
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL186AR
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X230-10GP
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8400 Data Encryption - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - consulting - 1 year - 24x7
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Single Language
Cisco SMARTnet Software Support Service - Technical support - for BE-UWL-11X-STD - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 5 years - 24x7
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Symas CDS - phone consulting - 3 years - 24x7
LANDesk Base Support with Incident Pack - Technical support - web support - 1 year - 5 incident - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering for SRX210 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Installation Service - Installation / configuration - 1 incident - on-site
Juniper Networks Intrusion Detection and Prevention for SRX550 - Subscription licence renewal (1 year) - 1 device
Poly Elite - Technical support - for Poly Clariti Core Edge Appliance and Virtual Edition - Capacity License - 1500 calls - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 12TB backup) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic - Win
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Advanced Performance Monitoring / Fabric Watch - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/5 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 350 - Subscription licence (1st year) - 1 device
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - non-commercial
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 100 Mbps throughput
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 5000-10000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
SonicWall Capture Advanced Threat Protection Service for SOHO 250 Series - Subscription licence (1 year) - 1 appliance - hosted - for P/N: 02-SSC-0938, 02-SSC-1815
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSsp 15700
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2012 Essentials - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWALL GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCloud Director - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE WIN SRVR 2003 MODERNZ TIER 2 SVC
Microsoft Azure Active Directory Premium P2 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Enterprise Bundle - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - additional product, Open Student - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 5600, 5650
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 800 Virtual Appliance on Microsoft Azure - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Performance Center Remote Access - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5784, 01-SSC-6109, 01-SSC-6298
Electronic HP Care Pack Software Technical Support - Technical support - for MS Windows Storage Server x64 - upgrade licence - phone consulting - 3 years - 9x5
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 6600, 6650
HPE Easy Connect Base - Subscription licence renewal (1 year) - 1 server - non-commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Base
HP Performance Center Database - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite Mobile Thin Client mt645 G8; EliteBook 83X G10, 84X G10, 860 G11, 86X G10
HPE Foundation Care Software Support 24x7 - Technical support - for HPE CloudSystem Enterprise Software w/3 Years 24x7 Support - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG40, USG40W
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 2700
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
VisibilityIQ Foresight - Subscription licence renewal (1 year) - 1 device - hosted - volume - 75-2499 licences
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX80-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX80-HW
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 7YR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ270W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 500-999 licences
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
SNTC 8X5XNBD ASR1002 X 5G K9 A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E805, P703, P703 PG, V652-TM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for N95-LAN1K9 - phone consulting - 1 year - 24x7 - for P/N: N95-LAN1K9, N95-LAN1K9=
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z3100, Z3200, Z3200ps
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 10'000 users
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2140T-T=
Juniper Networks Unified Threat Management for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (5 years) - Secure Upgrade Plus - Essential Edition
Microsoft Office Professional Plus - Software assurance - 1 PC - Platform - Open Value - 1 Year Acquired Year 1 - Win - All Languages
Microsoft Windows Virtual Desktop Access - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level F - additional product - Win - All Languages
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 3YR
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for Firebox M440
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (3 years) - for Amazon Web Services - for P/N: 02-SSC-3464
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner Wireless Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Anti-Spam for Secure Services Gateway 5 - Subscription licence renewal (1 year) - 1 device
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5784, 01-SSC-6109, 01-SSC-6298
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco FirePOWER Threat Defense - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4110T-T=
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 3 years - 24x7 - response time: 2 h
CorelDRAW Graphics Suite - Subscription (1 year) - 1 user - hosted - CTL - 51-250 licences - Win - Multilingual
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 10'000 users
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB899A, BB899AR, BB899B, BB899BR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Layer 3 for Brocade VDX 8770 Switch - phone consulting - 1 year - 24x7 - for P/N: BR-VDX8770-LIC-LAYER3
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
Acronis Access Advanced - Maintenance (renewal) (1 year) - 1 user - volume - 501-1000 licences - ESD - Win, Mac, Android, iOS - English
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for NSa 6600, 6600 High Availability
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 10000 devices, 1000 controllers, 100000 clients - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Aruba Cloud Based Network Management - Subscription licence (1 year) - 1 mobility access switch - hosted - ESD
NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 5 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 10001-20000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Parallels Desktop for Mac Enterprise Edition - Subscription licence (3 years) - 1 user - academic - Mac
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (500-999) - additional product, Open - All Languages
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (1 year) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 named users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for NSsp 13700
SonicWall Comprehensive Anti-Spam Service for SOHO 250 Series - Subscription licence (1 year) - 1 appliance - for P/N: 02-SSC-0938, 02-SSC-1815
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Juniper Networks Deep Inspection for NetScreen-5200 - Subscription licence (1st year) - 1 device
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Zebra Technical and Software Support - Technical support - for TekTerm Client - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
Cisco Software Application Support - Technical support - for L-CPS-VSM7-1CAM - phone consulting - 1 year - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (15 months) - 1 concurrent user - academic
EcoStruxure IT Expert Access - Subscription licence (1 month) - 1250 nodes
HPE LoadRunner SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - consulting - 3 years - 8x5 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (5 years) - Secure Upgrade Plus - Advanced Edition
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Office Pro Plus - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 1-250 licences - must be purchased within 30 days of the product purchase - phone consulting - 2 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 100-199 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Standard - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unified Communications Manager Business Edition 6000 Basic User (v. 10.x) - 1 user - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Juniper Networks Main Office Bundle for Secure Services Gateway 5 - Subscription licence (1 year) - 1 device
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
3 YR NBD Onsite Fix Mon-Fri, 9-5 for MSL2024 Tape Library Config: 1x LTO6 - Serial Number: DEC438047S
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ073A, JZ073AR, JZ074A, JZ074A#ABB, JZ074AR, JZ110A, JZ111A, JZ112A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 40 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for virtual reality headset only) - 3 years - shipment - 9x5 - response time: NBD - for Reverb Copper, G2
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage with Existing Essentials - Term License - Enterprise Agreement
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
WatchGuard Total Security Suite for FireboxV XLarge - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 virtual appliance
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Windows Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - English
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - licence - 1 licence - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL184AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - Open Value Subscription - additional product, 1 Year Acquired Year 3 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Edge w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 3 years - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL SOHO 250 Series - Subscription licence (3 years) - 1 appliance
Cisco Digital Network Architecture Advantage - Term License (7 years) - for P/N: C9400-DNA-A=, C9404R, C9404R=, C9404R-48U-BNDL-A, C9407R, C9407R=, C9410R-96UBNDLA-RF
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Essentials - licence - Tier 0 - phone consulting - 3 years - 24x7 - response time: 30 min - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - consulting - 1 year - 24x7
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 10; X1 Yoga Gen 8; X13 Yoga Gen 4; Z13 Gen 1; Z16 Gen 1
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Enterprise Edition - upgrade licence - 1 concurrent user - OEM - ESD - upgrade from VMware Horizon Advanced - phone consulting - 3 years - 24x7 - response time: 2 h (pack of 10)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 37 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE LoadRunner Templates Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: SG350-20-K9-UK, SG350-20-K9-UK-RF, SG350-20-K9-UK-WS
HiveCare Global Select - Technical support - for HiveManager NG Virtual Appliance - 1 device - phone consulting - 1 year - 24x7 - response time: 1 h
Cloudera Enterprise Basic - Subscription licence (3 years) + 3 Years 24x7 Support - 1 node - electronic
Cisco SNORT Subscriber Rule Set - Subscription licence (1 year) - ESD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard w/5 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Power BI Pro - Subscription licence - 1 user - hosted - GOV - Open Value - Level D - additional product, Open
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Fair - First Article Inspection Report
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack - Extended service agreement - parts and labour - 3 years - pick-up and return - for HP 21, 22, 24, 27; Desktop M01; Pavilion 24, 27, 59X; Pavilion Gaming TG01; Slim S01
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, from SA, from CRM Basic, Offer - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 5000-9999 licences - includes ATP for Office 365 or G Suite
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Client License w/3 Years 9x5 Support - 100 clients - phone consulting - 3 years - 9x5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Microsoft PowerApps Enterprise Environment Add-on - Subscription licence (1 month) - hosted - academic, volume, Student, Faculty - All Languages
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 800
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 145 - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ470
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - on-site - business hours - for P/N: JL376A, JL658AR, JL659AR, JL665AR, JL666AR, JL667AR, JL668AR, JL741A, JL762A, JL762AR
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkStation P310 30AS, 30AT, 30AU, 30AV; P410 30B2, 30B3; P520c 30BX, 30BY
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 500 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Intune - Subscription licence - 1 device - hosted - GOV - Open Value - Level D - additional product, Open
HP 1 year Critical Advantage L1 CWDM 2-slot MUX Chassis Support
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 696910-B21#B19
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (5 years) - 1 concurrent user
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - consulting - 4 years - 24x7
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
Microsoft Windows Intune Add-On - Subscription licence - 1 device - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
Microsoft Visual Studio Enterprise with MSDN - Software assurance - 1 user - Open Value - additional product, 3 Year Acquired Year 1 - Win - All Languages
SonicWall Analytics - Subscription licence (1 year)
Allied Telesis Autonomous Wave Control Channel Blanket - Subscription licence (1 year) - up to 250 access points
Cisco ASA with FirePOWER Services IPS and Apps - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, annual fee - OLP: Academic - Open Faculty, for CRM Professional Add-On to Office 365, Offer - Single Language
Cisco SP Base Advance Replacement - Extended service agreement - replacement - 1 year - 8x5 - response time: NBD - for P/N: FS-VMW-10-SW-K9
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 270 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HP Service Virtualization Designer Premium - Term License (1 year) - 1 seat - electronic
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Azure DevOps Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 100 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 9x5
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System for Windows/Linux - 1 SAN client - phone consulting - 1 year - 24x7
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 250 users
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#BB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 4 years - 9x5
Xerox Mobile Print Cloud - Subscription licence (1 year) - 9000 jobs - hosted - for Phaser 6510; VersaLink B400, B405; WorkCentre 33XX, 5755, 5865, 59XX, 65XX, 7220, 7556
Hewlett Packard Enterprise HC9J9E
Adobe InDesign CC for teams - New Licence - 1 user - volume - Level 2 (10-49) - Win, Mac - EU English
HP Performance Center Wireless - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
SOLN SUPP SWSS Cisco Ent MGMT PI 3 x LF AS APIC EM Lic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Veeam Backup availability for all workloads - virtual, physical and cloud - from a single management console. It provides fast, flexible and reliable recovery of your applications and data, and brings backup and replication together into a single software solution.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW175AR
HP Analytics Proactive Management Enhanced Service - Subscription licence (5 years) + 5 Years Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - volume - 1-2500 licences - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook 1040 G3, 1040 G4, 10XX G1; EliteBook Folio 1020 G1, G1; EliteBook x360
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 1-2 sockets with unlimited virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
Zyxel iCard Anti-Virus - Subscription licence (2 years)
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 5 years - 9x5 - response time: 2 h
Lexmark OnSite Service - Extended service agreement - labour - 2 years - on-site - response time: NBD - for Lexmark MS521dn
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced with Management - Subscription licence (5 years) - Reporting - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft SharePoint Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2 - Win - English
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Application Performance Manager Software Module - licence - 25 additional monitors - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 5 years - 24x7 - response time: 2 h
Acronis Access Advanced - Maintenance (renewal) (1 year) - 1 user - volume - 10000+ level - ESD - Win, Mac, Android, iOS - English
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
Cisco Meraki Enterprise - Subscription licence (1 year) - 1 security appliance - hosted - for P/N: MX60-HW
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 750 users
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 750 users
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-2K-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service for NSA 3650 - Subscription licence (3 years) - 1 appliance - for NSa 3650, 3650 High Availability
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (3 years) - 2 Gbps throughput
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P8000
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Unified Operations - Additional Database Capacity Add-on - Subscription licence - hosted - academic, volume - All Languages
Acronis Access - Subscription licence (annual) - 1 user - volume - 251-500 licences - Win, Mac, Android, iOS - English
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Toolkit for SAP Sybase ASE and SAP Sybase Replication Server for Linux - 2 sockets - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve Network Immunity Manager (v. 2.0) - unlimited devices - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Ruckus WatchDog End User Support for Unleashed AP no Advance rep, 3 Yr
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Workstation Z VR Backpack G1, Z VR Backpack G2
Zyxel Connect and Protect - Subscription licence (1 year) - 1 access point - includes IP Reputation Filter - for Zyxel NWA1123ACv3, WAC500, WAC500H
HPE Foundation Care Software Support 24x7 - Technical support - for SmartStor software - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (2 years) - 1 unit - volume - 10000-49999 licences
SonicWall Analytics - Subscription licence (1 year)
Microsoft Exchange Online Plan 1 for Alumni - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HP Absolute Data & Device Security Premium - Subscription licence (4 Years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
Epson CoverPlus Onsite Service Engineer - Extended service agreement - parts and labour - 5 years - on-site - for WorkForce DS-50000, DS-50000N, DS-60000, DS-60000N, DS-70000, DS-70000N
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6505
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
HP ENCLOSURE CUSTOMIZATION PACKAGE
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year)
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 5000 users
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
ODAC Professional Edition - Subscription licence renewal (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - consulting - 3 years - 24x7
Cisco Collaboration Flex Plan Meetings - Events Center - Subscription licence - 1 named user - hosted
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 1600
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 500-999 licences - phone consulting - 5 years - 9x5
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 300 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 1000 users - for P/N: 01-SSC-7398
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 500 GB storage space - phone consulting - 3 years - 24x7 - response time: 1 h
SonicWall Cloud Edge Secure Access - Subscription licence (1 year) - 1 user - hosted - volume - 50-99 licences
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 50 users
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Support 24X7 - Extended service agreement - advance hardware replacement - 2 years - shipment - response time: NBD - for SonicWall TZ470
Brocade Premier Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for Brocade 300
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for EliteBook 8470, 8770; ZBook 14, 14 G2, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Wireless Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Basic, Offer
HP Care Pack Education Nonstop - lectures and labs
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 4600 Series - Subscription licence (1 year) - 1 appliance - for NSa 4600, 4600 High Availability, 4600 TotalSecure
Lenovo Depot - Extended service agreement - parts and labour - 1 year (4th year) - pick-up and return - for ThinkCentre M32; M53; M600; M700; M710q; M73; M73e; M83; V530-15ICB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 2 processors - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales Premium - Subscription licence - 1 user - hosted - academic - EA Subscription - All Languages
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 270
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (54 months) - 1 concurrent user - academic
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for NSa 6700
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 5 years - 9x5
WatchGuard Basic Security Suite for FireboxV Medium - subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 virtual appliance
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Deskjet 1000, 1110, 3000, D2660, Ink Advantage 1115; ScanJet 200, 300
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 1000 users - hosted
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - All Languages
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
SonicWall Advanced Gateway Security Suite for NSV 100 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5929, 01-SSC-6293
Electronic HP Care Pack Software Technical Support - Technical support - for HP AutoStore - 1 device - phone consulting - 1 year - 9x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS410-32-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win
Electronic HP Care Pack Software Technical Support - Technical support - for HP Web Jetadmin - 1 licence - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Control Path / Data Path Failover - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Essentials - Term License (3 years) - 8 ports
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Single Language
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ670
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SolarWinds Maintenance - Technical support - for SolarWinds VoIP & Network Quality Manager - unlimited IP phones, unlimited IP SLA source devices - phone consulting - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ766A
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 500-999 licences - Open, from CRM Professional, Offer
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-G610-8-16G-0
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - unlimited guests - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR, Q0F13A
Iiyama VisionCare - Extended service agreement - 5 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - phone consulting - 3 years - 24x7
Cisco Digital Network Architecture Advantage - Term License (1 year) - for P/N: IE3400-DNA-A-1Y=
WatchGuard Network Discovery for FireboxV XLarge - subscription licence (1 year) - 1 virtual appliance
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 2 years - shipment - 9x5 - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9020, 9022, 9025, 9028
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Color 755dn
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Small - 1 year
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki MV Sense - Subscription licence (1 year)
Cisco Meraki MV Sense - Subscription licence (1 year)
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 3650 - Subscription licence (1 year) - 1 appliance - for NSa 3650, 3650 High Availability
SonicWall Advanced Gateway Security Suite Bundle for TZ350 Series - Subscription licence (1 year) - for P/N: 02-SSC-0942, 02-SSC-1843
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
LANDesk Technical Account Manager Enterprise (7:1 per TAM) - Technical support - for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk - phone consulting - 1 year - 8x5 - response time: 1 h
Microsoft Enterprise Mobility + Security A3 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Zyxel Hotspot Management - Subscription upgrade licence (1 month) - 1 concurrent device
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 2 cores - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 250 users - hosted
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Smart Management w/3 Years 24x7 Support - 2 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE StoreOnce 4900 Security Pack - phone consulting - 5 years - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkStation P310; P320; P330; P330 Gen 2
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (30 days) - 100 users
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 1 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Microsoft Azure Active Directory Basic - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for SAP on Linux x86 - 2 ports - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-24P-HW
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - on-site
Cisco Smart Net Total Care Software Support Service - Technical support - for FL-UCSE-VS7-STD - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for AT x230-18GT
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW658A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Red Hat Enterprise Virtualization - Standard subscription (3 years) + 3 Years 9x5 Support - 2 sockets - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard with Operations Management Edition - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour (for HP ProLiant DL380G5 x64 SAN Storage Server) - 3 years - on-site - 13x5 - response time: 4 h
Cisco Web Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
Acronis Access - Subscription licence (annual) - 1 user - volume - 10000+ level - Win, Mac, Android, iOS - English
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Disaster Recovery Enterprise License - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 1-9 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext Data Replication Option - 1TB capacity - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 1 year - 24x7
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 100-499 licences - Win
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour (for max 3 kits) - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 4-8 ports - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ300
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Color LaserJet Pro MFP M476dn, MFP M476dw, MFP M476nw; LaserJet Pro MFP M475dn, MFP M475dw
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 750 users - for P/N: 01-SSC-7412
HP Analytics Proactive Management Enhanced Service - Subscription licence (2 years) + 2 Years Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL GS1900, GS1920, GS2210, MES3500, MGS3520, MGS3700, XGS3600, XS1920, XS3700, XS3900
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
SonicWall Content Filtering Service Premium Business Edition for NSV 300 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
Cisco Smart Net Total Care Software Support Service - Technical support - for UCM-12X-ENH-UCL - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 8 processors - consulting - 1 year - 9x5
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
WatchGuard Gateway AntiVirus for FireboxV XLarge - subscription licence (1 year) - 1 virtual appliance
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 100 build agents - ESD - 1 year
HPE Installation & Startup Service - Installation / configuration - for HPE 3PAR 8000 Peer Motion
NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
WatchGuard Gateway AntiVirus for Cloud Large - subscription licence (1 year) - 1 virtual appliance
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Professional, Offer
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux HPC - basic subscription - 8 nodes - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 25000 devices - ESD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Networks Software Group 3 - consulting - 3 years - 8x5 - response time: 2 h
NEC - Extended service agreement - parts and labour - 2 years (4th/5th year)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence (5 years) - 1 device
TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 650 - Subscription licence (1 year) - 1 device
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-A-P-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 2 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
SNTC 8X5XNBD Reversed airflow pack: N2K C2232PP 10GE
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - from SA - All Languages
SuSE Linux Enterprise Server - Subscription (3 years) + 1 Year 9x5 Support - 1-2 sockets, 1-2 virtual machines - flexible licence
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - 15 sockets - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - consulting - 5 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Intune Add-On - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Microsoft Enterprise Mobility + Security E5 Add on - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM150
Review Assistant - (v. 2.6) - subscription licence renewal (1 year) - unlimited users - ESD - Win
StruxureWare Data Center Expert Periodic Maintenance - Technical support - 1 year - 2 incident
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 500 unique endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176, MFP M177, MFP M274, MFP M277; LaserJet Pro CM1415, MFP M276
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-MLXE-4-MR2-X-AC
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
HPE Aruba ClearPass QuickConnect - Subscription licence (1 year) - 1 user - hosted - volume - 5000-10000 licences - ESD - Win, Mac, Android, iOS
HPE Proactive Care Personalized Support - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - phone consulting - 5 years - 24x7
SonicWall Content Filtering Service Premium Business Edition for TZ 400 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ400
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 9x5
SonicWall Analytics - Subscription licence (1 year)
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView with iLO - phone consulting - 4 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence (3 years) - 1 concurrent user
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSsp 13700
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ370
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Visio Standard
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9449A#ACD, J9449AR#ABB
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for SonicWall TZ570P
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Server - 8 processors - consulting - 3 years - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for NSa 4700
NETGEAR Insight Instant VPN - Subscription licence (3 years) - 10 licences - hosted
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson EB-L510U, EB-L520U, EB-L530U
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS12-8
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
Zyxel Connect and Protect - Subscription licence (1 month) - 1 access point - includes IP Reputation & Application - for Zyxel NWA110AX, NWA210AX, WAX510D, WAX610D, WAX630S, WAX650S
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H81A, Q8H86A, Q8J30A, Q8J30AR
Cisco Email Security Inbound Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL320A
SonicWall Threat Prevention - Intrusion Prevention, Gateway Anti-Virus, Gateway Anti-Spyware, Cloud Anti-Virus - Subscription licence (1 year) - for NSa 9450, 9450 High Availability
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (5 years) + 5 Years 24x7 Support - 1 licence - ESD
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
Acronis Access - Subscription licence renewal (1 year) - 1 user - volume - 5001-10000 licences - Win, Mac, Android, iOS - English
HP Performance Center .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
F-Secure Total - Subscription licence (2 years) - up to 5 devices - ESD - Win, Mac, Android, iOS
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for VMware ESXi - phone consulting - 1 year - 24x7 - response time: 1 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 20X, 25X, 57XX, 68XX, 6951, 7000 E809; Officejet Pro 69XX, 77XX, 87XX, 90XX
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (1st Gen); X131; X140; ThinkPad Yoga 11e (1st Gen)
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License (3 years) - 48 ports - for Catalyst 3650-12X48, 3650-48
Cisco Meraki Cloud Archive 30 Day - Subscription licence (3 years)
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 4 guests - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - high availability, management only
Cisco Email Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
NVIDIA Grid Virtual PC - Subscription licence renewal (33 months) - 1 concurrent user - academic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Microsoft SQL Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice - 1 client - volume - 500-999 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Installation Service - Installation / configuration - on-site - for P/N: Q6Q62AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL254A#ABB
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8100, 8210
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Threat Defense Threat and Malware - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1010T-TM=
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support with Defective Media Retention - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - consulting - 4 years - 8x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for NSsp 13700
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3, from CRM Essentials, Offer - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
SonicWall Comprehensive Anti-Spam Service for TZ 300 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ300
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE 24x7 Software Technical Support - Technical support - for HPE Foundation Care Services - phone consulting - 1 year - 24x7
SOLN SUPP 8X5XNBD Cisco Catalyst 9120AX Series
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Advanced Print Enablement Pack - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-1387, 02-SSC-1467, 02-SSC-3151, 02-SSC-3426, 02-SSC-3452, 02-SSC-3494
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 220-48 - Subscription licence (1 year) - for P/N: MS220-48-HW
Hewlett Packard Enterprise HN4K9E
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 2 - Win - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 5 years - 24x7
Lenovo Enterprise Software Support Operating Systems - Technical support - for 2P Server - phone consulting - 3 years - 24x7 - for ThinkSystem SD630 V2; SR645; SR650 V2; SR665; SR670 V2; ST650 V2
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years)
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 100 Mbps throughput
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-24-HW
HPE - Extended service agreement - maintenance - 3 years - on-site
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 2 days - for SureColor SC-P5000, SC-P5000 STD Spectro, SC-P5000 Violet, SC-P5000 Violet Spectro
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SWSS UPGRADES Cisco NCS 5501 IOS XR 6.1 Image
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1120T-T=
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for UPG-UTY2CUC11-USR - phone consulting - 1 year - 24x7
SonicWall Advanced Gateway Security Suite for NSV 25 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5923, 01-SSC-6188
Cisco Digital Network Architecture Essentials - Term License - 1 switch (8 ports)
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 43 months - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 licence - volume - 10-19 licences - phone consulting - 2 years
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Hortonworks Data Flow Edge - Subscription (1 year) + 1 Year 24x7 Support - 10 branch office nodes - ESD
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1010T-TMC=
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 250 users
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-0650, 02-SSC-0914, 02-SSC-1474, 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A-WA2110 Single Radio Access Point
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Remote Office Branch Office Standard - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Base - unrestricted devices, unrestricted thin access points - phone consulting - 1 year - 24x7
Electronic HP Care Pack Installation Service - Installation - for Microsoft Windows Storage Server 2003
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55250dw
Microsoft AutoRoute - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English - Europe
SonicWall Analytics - Subscription licence (3 years)
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - unlimited storage - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 10000 devices - ESD
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-WIPS-ELM-1AP - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 24x7
Microsoft Bing Maps Light Known - Subscription licence (1 month) - 500 users - GOV - Open Value Subscription - Level D - additional product - Win - All Languages
Elo Extended Warranty - Extended service agreement - parts and labour - 4 years - repair time: 14 days - for Backpack 3.0; Computer Module ECMG4, ECMG4-i5
Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BladeCenter HX5 7872, 7873; System x3550 7978; x3620 M3 7376; x3630 M3 7377
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2, from CRM Essentials, Offer - Win - Single Language
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for the Itanium Processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H9NW3E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G5 Performance, DL585 G6 Base
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System for Windows/Linux - 1 LAN client - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - consulting - 3 years - 24x7
APC EXPEDITED DDF CREATION SERVICE FOR SINGLE DDF
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat and URL - Subscription licence (5 years) - 1 appliance - ESD - for FirePOWER 1010
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StorageWorks MSA2000 Recovery Manager - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
Cisco Evolved Programmable Network Manager - Smart Large Device Essentials - Subscription licence (36-59 months) - 1-9999 nodes - SIA - right to manage (RTM)
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - North America
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Large - 3 years
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
HPE Proactive Care Next Business Day Service with Defective Media Retention - Technical support - for HPE OneView w/o iLo - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Toolkit for Enterprise DB PPAS for Linux Flexible Quantity License - 1 server (2 sockets) - phone consulting - 5 years - 24x7 - response time: 2 h
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 5 years - pick-up and return
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HP Analytics Proactive Management - Subscription licence (1 year) + 1 Year Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Ultrium 3000, sb1760c
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Cisco DNA Essentials C9500 Low 1M For Renewal Only
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 4 years - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for TZ 400 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ400
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3600 Controller - 1 licence - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco FirePOWER Threat Defense, Virtual Threat Protection, Malware Protection, URL Filtering - Subscription licence (3 years) - ESD - for P/N: L-FPRTD-V-TMC=
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for KVM - phone consulting - 1 year - 24x7
HPE Easy Connect Gateway Firewall - Subscription licence (5 years) - 2 cores - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 5 PCs - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Motorola SiteScanner - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - 1 processor - OEM - upgrade from VMware vSphere Enterprise Plus Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 1-499 licences - electronic
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 4 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance - 25000 endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
RubyMine 20-49 Commercial Annual Subscription(Each) (media: ESD Version: 8 End-user details required Minimum order quantity: 20) (471)
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 300 - for KVM - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX937A, JX937AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 50-99 licences - includes ATP and DLP for up to 10 SaaS apps
HP3YCRITADVL3 CWDM 2SLOT MUX CHASSIS
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2, from CRM Essentials, Offer - Win - Single Language
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, from SA, from CRM Basic, Offer
Cisco Collaboration Flex Plan Contact Center On-Premises Unified Contact Center Express Standard - Subscription licence - 1 concurrent agent
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE 24x7 Software Technical Support - Technical support - for HPE StoreOnce 4900 Catalyst - phone consulting - 4 years - 24x7
SWSS UPGR 3YR DISTI Cisco Catalyst 9800 CL Wireless Controll
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 4-8 ports - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Web Filtering for Secure Services Gateway 520 - Subscription licence (2 years) - 1 device
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Software Application Support - Technical support - for Cisco Security Manager Enterprise Pro - 50 additional devices - phone consulting - 1 year - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 10 TB storage space - phone consulting - 3 years - 24x7 - response time: 1 h
Zebra Technical and Software Support - Technical support (renewal) - for Wavelink TN Client 4-in-1 - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSsp 13700
Veeam Production Support - Technical support - for Veeam Backup & Replication Enterprise Plus for VMware - HPE Complete - includes first year 24/7 uplift - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 50000 devices - ESD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
HP Absolute Data & Device Security Premium - Subscription licence (3 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 1 year - 9x5
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - for NSA 4600, 4600 High Availability, 4600 TotalSecure
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Branch Intelligent Management System Software Module - 50 additional nodes - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 2 years - 8x5
HPE Critical Advantage L3 - Technical support - for VMware ThinApp Client License - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
Soti MobiControl Cloud - Subscription licence (1 month) - hosted - Dedicated Environment Fee, less than of 75 licences
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 10 users - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 3001-4000 licences
Juniper Networks Juniper-Sophos Anti-Virus for SRX650 Services Gateway - Subscription licence (3 years) - 1 device
HPE Installation Service - Installation / configuration - on-site - for StorageWorks Disk System 2300
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q7M86A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for VMware w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Advanced Malware Protection for Endpoints - Cloud Subscription Licence - 1 licence
Cisco Email Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Intranet Access - 1 user - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Red Hat Enterprise Virtualization - Subscription (5 years) + 5 Years 9x5 Support - 2 sockets - flexible licence - Linux
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 2600 licences - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
Microsoft Audio Conferencing - Subscription licence - 1 user - academic, volume - All Languages
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Spaces ACT - Term License (1 year)
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Essentials - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 years Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 years Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MS Windows IA-64 - consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (1 year)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - 1 array - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle - OEM - phone consulting - 5 years - 9x5
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 4700
Juniper Networks Juniper-Sophos Anti-Spam for SRX240 Services Gateway - Subscription licence (3 years) - 1 device
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 500-999 licences - Win
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 10000+ level - Win, Mac
Zebra Technical and Software Support - Technical support - must be purchased after 30 days from product purchase, does not include support for TEAM telephony & PPT/Group user clients - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 2 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 7Y79CTO1WW
Carbonite Availability - Subscription licence (1 year) + 24x7 Support - 1 server - HPE Complete - Win
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: EH923A#ABB, EH923A#ACD, EH923A#ACE, EH924A#ABG, EH924A#ABU, EH924A#ACD, EH924A#ACE
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Microsoft Azure - phone consulting - 1 year - 24x7
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Virtualization Provisioning Service Enterprise (v. 1.0) - Base Licence - 20 nodes - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T3500 Production eMFP
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 24x7 Support - 1 node
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service Professional - Subscription licence - 1 user - hosted - academic, Student, Faculty - from SA - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 2 processors - consulting - 3 years - 9x5
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 50000 devices - ESD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, from SA - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Entity Developer for Entity Framework - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - 1 user - volume - 5-9 licences - phone consulting - 2 years
Zyxel Gold Security Pack Sandboxing - Subscription licence (1 year) - 1 firewall/UTM device
VMWARE VCENTER 6 SERVER STANDARD SNS - 1
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreEasy 1650 Expanded Storage
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5 (pack of 10) - for Capture and Route Mobile Client
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - 1 access point - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 2 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
HPE LoadRunner SAP Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for NSa 4700
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 5000 users
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year
Red Hat Enterprise Linux for SAP Application Flexible - Subscription (5 years) + 5 Years 9x5 Support - 1 licence
Cisco Smart Net Total Care Software Support Service - Technical support - for FLSA1-1X-2.5-10G - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - consulting - 3 years - 8x5 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-48-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-48-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 1 PB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M4600
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp F PJB projectors) - 3 years - shipment - response time: 24 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 33 months - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra MPact - 1 location (500 beacons) - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY690A
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Cisco Digital Network Architecture Advantage - Term License - 24 ports - for P/N: C9300-24H-A, C9300-24H-EDU, C9300-24T-EDU-RF, C9300-24UX-EDU-RF, C9300X-24HX-1A
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/5 Years 24x7 Support - 2 sockets, 4 guests - phone consulting - 5 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P20000, SC-P20000SE
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JL320A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P2000 Remote Snap / HP MSA Remote Snap - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 100000 devices - ESD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
Cisco Digital Network Architecture Advantage - Term License - 24 ports - Enterprise Agreement - new purchase
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - OEM - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Hortonworks Data Platform Enterprise - Subscription (1 year) + 1 Year 24x7 Support - 15 moonshot cartridges - electronic
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Starter - 2 processors - phone consulting - 5 years - 9x5
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Basic, Offer - All Languages
HPE Installation Service - Installation / configuration - for ProLiant DL325 Gen10 Entry
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Advanced Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Analytics - Subscription licence (2 years) - for SonicWall TZ400W
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Amazon Web Services - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ470
WatchGuard Gold Support - technical support - for WatchGuard Firebox Cloud Extra Large - 1 year
EcoStruxure IT Expert Access - Subscription licence (1 month) - 100 nodes
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 500-999 licences
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Smart Array Advanced Pack - phone consulting - 3 years - 24x7 - response time: 2 h
Poly Elite - Technical support - for Polycom RealPresence Desktop for Windows and MacOS Application - 5 users - phone consulting - 1 year - 24x7
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 1-100 licences - phone consulting - 1 year - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
Acronis Access Advanced - Maintenance (renewal) (1 year) - 1 user - volume - 1001-5000 licences - ESD - Win, Mac, Android, iOS - English
HPE Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server w/1 Year 24x7 Support - subscription - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - premium subscription - 2 sockets, 4 guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 2600 - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M60; M70q Gen 3; M80t Gen 3; ThinkCentre neo 50; 50q Gen 4; V50t Gen 2-13
MendIT Labour Repair Charge
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
Cisco Meraki Cloud Archive 30 Day - Subscription licence (5 years)
Cisco CX Success Tracks Level 2 - Technical support - for CMICR-4-DNA-A, CMICR-4-DNA-A= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Product and Package Labeling Service - Configuration option
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 2500 endpoints - ESD - Linux, Win, Mac
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager Enterprise Foundation Bundle - phone consulting - 3 years - 24x7
Microsoft Visual Studio Ultimate with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for Microsoft Azure - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from Standard - phone consulting - 5 years - 24x7
HPE SupportPack - Extended service agreement - parts and labour - 3 years - on-site
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HP3B6E
datAshur BT Management Console - Subscription licence (1 year) - volume - 100-499 licences
Zyxel SecuExtender IPSec VPN Client - Subscription licence (3 years) - 50 users - Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Enterprise Edition - upgrade licence - 4 processors - upgrade from Select Edition - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (32 months) - 1 concurrent user - academic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 44 months - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 200
SuSE Linux Enterprise Server - Subscription (3 years) + 1 Year 9x5 Support - unlimited virtual machines, 1-2 sockets - flexible licence
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NETGEAR Business Central Wireless Manager - Subscription licence (3 years) - 10 access points - hosted
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ500
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service for TZ 500 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW111A
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps / Customer Engagement Plan / Unified Operations Plan - 1 user - GOV, promo - Open Value Subscription - annual fee, Open - consulting - 1 month - 24x7 - response time: 1 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 500-999 users - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Microsoft Cloud App Security - Subscription licence (1 month) - hosted - GOV - Open Value - Level D - additional product
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 1-99 licences - electronic - Win
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard Total Security Suite for Firebox Cloud Small - subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
HPE Foundation Care Software Support 24x7 - Technical support - for VMware ESXi Standalone - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, from SA, from CRM Basic, Offer - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 1000-4999 licences - includes ATP for Office 365 or G Suite
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Single Language
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48-HW
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
DriveSecurity - Subscription licence (3 years) - volume - 50000+ level - Win, Mac
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for P/N: 94A151101, 94A151111, 94A151117, 94A151124
Red Hat Enterprise Linux Server - Standard subscription (3 years) + Lenovo Support - 1 physical server (2 sockets), 1 virtual server (1 guest OS) - for ThinkSystem SR250 V2; SR630 V2; SR645; SR650 V2; SR665; ST250 V2; ST50; ST50 V2; ST650 V2
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 11 months - 24x7 - response time: 4 h
WatchGuard APT Blocker for Cloud Extra Large - subscription licence (3 years) - 1 virtual appliance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - on-site - for StorageWorks Modular Smart Array P2000 G3
HPE Software Technical Support - Technical support - for VMware vCenter Server Heartbeat - OEM - consulting - 5 years - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 6600 Series - Subscription licence (1 year) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HP Performance Center Wireless - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Small - 3 years
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Juniper Networks Intrusion Detection and Prevention for SRX100/SRX110 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level F (200-499) - Win - English
F-Secure Total - Subscription licence (2 years) - up to 3 devices - ESD - Win, Mac, Android, iOS
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for NSa 2700
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, volume, promo, Student, Faculty - add-on to device Core CAL - All Languages
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Installation Service - Installation / configuration - on-site - for P/N: P21440-291, P21440-371, P21440R-001, P21449-291, P21449-371, P21449-AA1, P21449R-001
Microsoft System Center Standard Edition - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ370W
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall for Aruba M3 - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Web Filtering for Integrated Security Gateway 1000 - Subscription licence (2 years) - 1 device
Sony PrimeSupport - Extended service agreement - replacement - 2 years (4th/5th year) - for Sony FW-55BZ40H
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-SVC-1G-AX= - phone consulting - 1 year - 24x7
Red Hat Enterprise Virtualization - Standard subscription (5 years) + 5 Years 9x5 Support - 2 sockets
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JH321AR
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, from SA, from CRM Basic, Offer
HPE Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Red Hat Enterprise Linux for SAP Solutions - Subscription (3 years) + 3 Years 9x5 Support - 1 physical node - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem w/3 Years 24x7 Support - 1 server - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - business hours - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 15 G8
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - Term License - 48 ports
HPE Installation & Startup Service - Installation / configuration
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 9x5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard SpamBlocker for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for 3/3/3 warranty) - 1 year - on-site - response time: NBD - for RP2 Retail System 2000, 2020, 2030
Microsoft Azure Active Directory Premium P2 - Subscription licence (1 month) - 1 user - hosted - academic, Faculty - Open Value Subscription - Level E - additional product, Open - All Languages
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV5S-STD-8 - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 22P - Subscription licence (1 year) - for P/N: MS22P-HW
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740-48-R
Cisco Meraki Advanced Security - Subscription licence (3 years) - hosted - Enterprise Agreement - Booking Only
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 1 processor - OEM - phone consulting - 5 years - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering for SRX550 Services Gateway - Subscription licence renewal (1 year) - 1 device
HP Performance Center Web/Multimedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE - Technical support
Microsoft Mobile Asset Management Rest of World without Routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL160 G5p, DL160 G5p Special Server
JetBrains Business Subscription - New releases update - for RubyMine (v. 8.x) - 1 user - commercial - ESD - 1 year
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 3 years - 9x5
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 25 users - hosted
Juniper Networks Juniper-Sophos Anti-Spam for SRX550 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW323A, JW324A, JW325A, JW327A, JY690A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Business Service Performance Software Module - 1 licence - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
MadCap Maintenance Plan Platinum - Technical support (renewal) - for MadCap Contributor - phone consulting - 1 year - 14x5
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
Juniper Networks Anti-Spam for Secure Services Gateway 520 - Subscription licence (1 year) - 1 device
Microsoft SQL Server Standard Core Edition - Software assurance - 2 cores - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
Cisco Threat Defense Threat, Malware and URL - subscription licence (3 years) - 1 appliance
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom API Integrate Software - phone consulting - 1 year - 9x5
SmartConnect Advanced Plan - Subscription licence (5 years)
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW804A, JW805A, JW807A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Advantage - licence - Tier 1 - on-premise - phone consulting - 5 years - 24x7 - response time: 30 min - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HP WARRANTY PAVILION 99
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Network Server Backup Agent - phone consulting - 3 years - 24x7
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeCloud Appliance - Virtual Appliance Activation Key - phone consulting - 1 year - 24x7 - Egypt - for P/N: 30326
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Enterprise Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes, up to 4 sockets - phone consulting - 3 years - 9x5
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 1000+ level - Open
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra - Subscription licence (5 years) - hosted - volume
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service SWSS - technical support - for LIC-EXP-RMS - 1 year
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (3 years) - 1 device
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 25 users - for P/N: 01-SSC-7409
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ470
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
POLY PrivateConnect powered by Pexip Capacity One Touch Join License Add-on - Term License (1 year) - 1 endpoint
HPE Aruba Central - Subscription licence (3 years) + 24x7 Support - 1 instant access point - hosted - ESD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-24P-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL with KMIP - consulting - 5 years - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 10YR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 1000-4999 licences
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Secure Service Partitioning - phone consulting - 1 year - 24x7 - for P/N: EB1639126
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Standard Support - technical support (renewal) - for WatchGuard FireboxV Large - 3 years
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 2 processors - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution; Slate 2
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
LanSchool - Subscription licence (1 year) - volume - annual fee
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco MDS Premier - Subscription licence (5 years) - for P/N: DS-C9148V-24PETK9
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
Cisco CON-SNT-A50ME9
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, for CRMOL Professional, Offer - All Languages
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 1000 users
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
Cisco ASA with FirePOWER Services IPS - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-TA=
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 30000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 10'000 users
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B610
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 500 devices - ESD
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M440
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 5 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco CON-SNTP-A9KAIPLE
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Secure Guest Access Wizard Virtual Appliance - up to 250 devices - must be purchased after 30 days from product purchase, includes base module - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteBook 725 G4, 735 G5, 745 G4, 745 G5, 755 G4, 755 G5, 820 G3; ZBook 15 G3, 15u G3
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Poly Elite - Technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 10HD720p/20SD/50SVC resource licenses - phone consulting - 1 year - 24x7
Zebra Technical and Software Support - Technical support (renewal) - for Speech Process Analyzer - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cisco Solution Support - Technical support - for C9500-DNA-48Y4C-A, C9500-DNA-48Y4C-A= - phone consulting - 24x7 - response time: 30 min
HPE Easy Connect Premium - Subscription (early renewal) (3 years) - 1 server - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Premium
Electronic HP Care Pack Next Business Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro 2500 f1
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8P-HW
Cisco Defense Orchestrator - Subscription licence (5 years) - 1 appliance - hosted - ESD - for P/N: L-FPR1140-P=
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 9250, 9250 High Availability
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Standard subscription (5 years) + 5 Years 9x5 Support - 2 sockets - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for VMware ESXi - phone consulting - 3 years - 24x7
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level F (200-499) - Win - English
SonicWall Comprehensive Anti-Spam Service for SOHO 250 Series - Subscription licence (2 years) - 1 appliance - for SonicWall SOHO 250 Wireless-N
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL385p Gen8 Storage
HP Performance Center Remote Desktop - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (32 months) - 1 concurrent user
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 10'000 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - consulting - 1 year - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 500 GB storage space - phone consulting - 2 years - 24x7 - response time: 1 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Select Edition - 4 processors, 2 processors - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6500B, SN6500B 16Gb
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Acronis Advantage Premier - Technical support (renewal) - for Acronis Snap Deploy for Servers - 1 server - volume - 1-3 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - 1 appliance - for NSa 9650, 9650 High Availability
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 1 node, up to 4 sockets - phone consulting - 1 year - 24x7
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 9250
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence renewal (1 year) - 1 device
NVIDIA Grid Virtual Apps - Subscription licence renewal (18 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Acronis Files Connect - Maintenance (renewal) (3 years) - 1 server (3 clients) - ESD - 3 maximum allowed supported devices - Win - English
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
WatchGuard Basic Security Suite for FireboxV Large - subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 virtual appliance
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ370W
Microsoft Project Professional - Software assurance - 1 ProjectServer CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ370W
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Umbrella Security - Subscription licence (3 years)
Cisco Meraki Umbrella Security - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 5 years - 24x7
Zebra Technical and Software Support - Technical support - 1 device - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
ODAC Professional Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard and Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1000+) - additional product, Open
Hewlett Packard Enterprise HL7J3E
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW294A, JW295A, JW296A, JW297A
SonicWall Network Security Manager Advanced - Subscription licence (4 Years)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks Scalable File Share 20
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW226A, JW227A, JW227AR, JW228A, JW229A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco ASA with FirePOWER Services IPS and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Service Health Manager Software Module - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 5000 unique endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9423A#ABB
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 16 servers - phone consulting - 3 years - 24x7
SonicWall Content Filtering Service Premium Business Edition for NSA 6600 - Subscription licence (1 year) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
Cisco Meraki Enterprise - Subscription licence (3 years)
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-11X-ENH-A - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for N93-LAN1K9, N93-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N93-LAN1K9, N93-LAN1K9=
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki MS Series 220-48FP - Subscription licence (5 years) - for P/N: MS220-48FP-HW
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
Veeam Backup & Replication Enterprise Plus - Subscription licence (5 years) + 24x7 Support - 1 virtual machine - OEM - ESD
HPE Critical Advantage L2 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - 1 disk array - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 200 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP TIPPINGPOINT 1 DAY DEPLOYMENT SVC
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSsp 13700
Cisco Meraki - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Microsoft Cloud App Security - Subscription licence (1 month) - 1 user - hosted - academic, volume, promo, Student, Faculty - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center IPSec/VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS120-8-HW
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-DCX8514-0001
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S400z; ThinkCentre M700z; M73z; M800z; M810z; M820z; ThinkSmart Hub 500
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Azure - Subscription licence - 1 server - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 5000 endpoints - ESD - Linux, Win, Mac
HPE LoadRunner Rich Internet Application Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 5000-9999 licences - ESD
Veeam Production Support - Technical support - for Veeam Availability Suite Enterprise Plus for Hyper-V - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 7YR
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to user Core CAL/ECAL with Office Pro Plus - All Languages
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 9450, 9450 High Availability
Red Hat Enterprise Linux for SAP Solutions - Subscription (5 years) + 5 Years 24x7 Support - 1 physical node
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme Networks NSight Platform for VX-9000 - 64 access points - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Network Server Agent (pack of 3) - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
Acronis Access Advanced - Subscription licence renewal (1 year) - 1 user - volume - 10000+ level - Win, Mac, Android, iOS - English
HP Analytics Proactive Management - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 desktop - DaaS Enhanced - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - for ProDesk 400 G2, 400 G3, 400 G5, 400 G6, 40X G4; ProOne 400 G3, 400 G4, 440 G4, 440 G5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Gold Support - technical support - for WatchGuard Firebox Cloud Large - 1 year
JetBrains - New releases update (renewal) - for JetBrains Clion - 1 user - personal - ESD - for existing customers, 20% continuity discount - 1 year
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for IdeaPad D330-10; IdeaPad Miix 320-10; 510-12; Miix 520-12; 630-12Q35; YOGA Book ZA0W
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 100000 endpoints - ESD
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (100-249) - additional product, Open - All Languages
SonicWall Cloud Edge Secure Access - Subscription licence (1 year) - 1 user - hosted - volume - 500-999 licences
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
HP Universal Configuration Management Database (CMDB) Configuration Manager / Advanced Configuration Manager - Subscription licence (1 year) - 1 OS instance - electronic
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 4650 - Subscription licence (1 year) - 1 appliance - for NSa 4650, 4650 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Standard Support - technical support (renewal) - for WatchGuard FireboxV Large - 1 year
Electronic HP Care Pack Plus Next Business Day Exchange Service - Extended service agreement - advance hardware replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet M209dwe, MFP M139we, MFP M140we
Cisco Meraki Advanced Security - subscription licence (1 day) + 1 Day Support - 1 security appliance
MadCap Contributor - Subscription licence (1 year) + 1 Year Platinum Maintenance Plan - 1 user - Download - ESD - Win
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - phone consulting - 4 years - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 2; M910z; M920z AIO; M93z; X1
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Microsoft Cloud App Security - Subscription licence (1 month) - hosted - Open Value - additional product - Single Language
Xceed Standard Subscription - Technical support (renewal) - for Xceed Zip for .NET - Team Licence - 20 developers - ESD - before expiration - phone consulting - 1 year - response time: 1 business day
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 4 years - 24x7
Microsoft Dynamics 365 for Customer Service Professional - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - All Languages
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 54 months - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Insight Control - 16 servers
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 2501-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
Hewlett Packard Enterprise HP3N8E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Features Pack - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY720A, JY720AR, JY722A#ABA, JY722AR, JY726A, JY978A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Enterprise - Open Value Subscription - Open - Win, Mac - All Languages
Microsoft Dynamics 365 for Customer Service Professional - Subscription licence - 1 user - hosted - academic, Student, Faculty - Offer, for CRM Basic - All Languages
Xerox Print Management and Mobility Service Essential Print Pack - Subscription licence (1 year) - 10 devices - for VersaLink B400, B405; WorkCentre 3345, 5325, 5330, 5335, 5945, 5955, 6515
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-TM=
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Standard Edition - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for NSa 4700
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-CHSS, UCS-SPINFRACHSS-RF, UCS-SPINFRACHSS-WS
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 100 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Factory Express Level 3 Integration Service - Factory integration - for P/N: AQ233BR#AC3, AQ233BR#AC4, JG406A#AC3, JG406A#AC4, JG406AR#ABA, JG411A#AC3, JG411A#AC4
HP Service Anywhere - Subscription (1 year) - 1 named user - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - on-site - business hours - for P/N: JW654AR, JW681AR, JW834AR, JW837AR, JW838AR, JY850A, JY851A, JY852A, JY853A, JY854A
HP Performance Center Database - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5G PoE+
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 20001-50000 licences
Computrace Mobile Basic - Subscription licence (5 years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
Cisco Essentials Edge - Subscription licence (3 years) - 100 Gbps - SIA - for Cisco 7-Fabric Service Edge Line Card
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra ET50, ET55
Microsoft System Center Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Microsoft Dynamics 365 for Sales Premium - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Sales - hosted - academic - EA Subscription - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, add-on to user Core CAL/ECAL with Office Pro Plus - All Languages
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cloudera Enterprise Analytical Database Edition - Subscription licence (1 year) + 1 Year 24x7 Gold Support - 1 node - electronic
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C9800-L-C-K9
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Microsoft Dynamics AX Task - Subscription licence (1 month) - 1 user - academic, Student, Faculty - School, EES - for SA - Win - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP MSM422 Dual Radio Access point
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Secure Mobile Access Spike License Pack - Licence (60 days) - 250 users - free 20-day spike licence for your current customers with SMA EOL products - for Secure Mobile Access 500V
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD Embedded 500 Plus - academic, GOV - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Network Security Manager Essential - Subscription licence (5 years)
Quantum StorageCare Silver Software Support Plan - Technical support - for Quantum DXi V1000 - 1TB capacity - phone consulting - 1 year - 9x5
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Operations Manager for View - 10 licences - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 50 users
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Microsoft SQL Server Enterprise Core Edition - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Advanced Print Enablement Pack - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for TROY Secure Document Printing Solution - 101-200 licences - phone consulting - 1 year - 9x5 - for TROY Secure Document Printing for Cerner Linux CUPS
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 50 users - for P/N: 01-SSC-7410
HPE Software Technical Support - Technical support - upgrade licence - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-24P-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P6300 Continuous Access LTU - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
TS Electronic Warranty Upgrade from a 1 Year Depot to a 1 Year Onsite Next Business Day
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
POLY PrivateConnect powered by Pexip Audio Capacity License - Term Subscription (1 year) - 1 concurrent call
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 1001-2500 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T2500 eMultifunction Printer, T2500 PostScript eMultifunction Printer
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from Enterprise - consulting - 3 years - 24x7
Microsoft Exchange Online Archiving for Exchange Online AddOn - Subscription licence (1 month) - 1 user - hosted - commercial - Open Value Subscription - additional product, Open - All Languages
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ470W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 2700
SonicWall Secure Mobile Access 500V - Subscription licence (1 year) + 8x5 Support - 5 users - NFR, demo
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ470W
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Desktop - 100 VMs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme (2nd Gen); X1 Titanium Yoga Gen 1; X1 Yoga Gen 6
Microsoft Intune Device - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 50 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user
HPE Software Technical Support - Technical support - for VMware VirtualCenter Foundation - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 2 PB capacity - consulting - 5 years - 8x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - phone consulting - 4 years - 24x7
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
Cisco Meraki MS Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support - 1 switch (24 ports)
Cisco Meraki MS Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support - 1 switch (24 ports)
Cisco Digital Network Architecture Advantage - Term License (5 years) - 48 ports - for P/N: C9300-48H-A, C9300-48U-A-WS, C9300-48UB-A, C9300-48UN-A, C9300-48UXM-A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for L-M97FIC1K9 - phone consulting - 1 year - 24x7
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall TZ300, TZ350
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - upgrade licence - 1 concurrent user - OEM - ESD - upgrade from VMware Horizon Standard - phone consulting - 3 years - 24x7 - response time: 2 h (pack of 10)
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour (for docking stations and port replicators) - 3 years - repair time: 5 business days
Zyxel ConfigService Firewall - Configuration - 6 months
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-AMP=
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 25 users
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-1G-AX-1S= - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-2.5G-AX-1Y - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7
Microsoft 365 Apps for enterprise - Subscription licence - 1 user - academic, Faculty - Open Value Subscription - Level E - additional product - Win, Mac - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JZ508A
SonicWall Threat Prevention - Intrusion Prevention, Gateway Anti-Virus, Gateway Anti-Spyware, Cloud Anti-Virus - Subscription licence (1 year) - for NSsp 12400, 12400 High Availability
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, for CRMOL Professional, Offer - Single Language
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft 365 Apps for enterprise - Subscription licence (1 month) - 1 user - academic, Platform - Open Value Subscription - Open Student - Win, Mac - All Languages
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-VM-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HP Absolute Data & Device Security Professional - Subscription licence (4 Years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (5 months) - 1 concurrent user
HPE LoadRunner Templates Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 25-49 licences
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Manager Software - 150 access points - upgrade from HP ProCurve Mobility Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 7 - phone consulting - 1 year - 24x7 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (4 Years) - 1 concurrent user - academic
POLY PrivateConnect powered by Pexip SIP Guest Join License Add-on - Term License (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Amazon Web Services - phone consulting - 1 year - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (2 years) - for NSsp 12400
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Server Customization Package - Installation / configuration
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for BLc3000 Enclosure; ProLiant BL460c Gen8
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4200 licences - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Defense Orchestrator for FirePOWER Virtual Devices - Subscription licence (5 years) - hosted - ESD - for P/N: L-FPRTD-V-P=
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Office 365 Meeting Room - Subscription licence - 1 device - hosted - academic, volume
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 4 Gbps
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 40 months - 24x7 - response time: 4 h
Hewlett Packard Enterprise HB3W9E
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 5650 - Subscription licence (1 year) - 1 appliance
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Configuration and Orchestration Manager (v. 3.0) - Base Licence - 50 devices - phone consulting - 1 year - 24x7
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Acronis Cyber Protect Home Office Security Edition - Subscription licence (1 year) - 5 computers, 50 GB cloud storage space - ESD - Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD Embedded 500 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 500 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 3600, 3650
Hardware Support For Cisco Kit 4HR Onsite Resp 24x7x365 Start Date 08/02/24 End Date 07/02/2025
Juniper Networks Anti-Spam for Secure Services Gateway 350 - Subscription licence (1 year) - 1 device
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 7YR
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 2 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL322A, JL322AR
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 10'000 users
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4125T-TMC=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 4 years - 24x7 - response time: 2 h
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 3001+ level - phone consulting - 5 years - 9x5
HPE INTEGRITY SIMPLE SERVICE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for KVM - phone consulting - 1 year - 24x7
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 1 year (2nd year) - pick-up and return
Cisco Web Security Essentials Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
Cisco Meraki MX400 Advanced Security - Subscription licence (1 year) - for P/N: MX400-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for Cisco Meraki MX68CW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for Cisco Meraki MX68CW
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 25-49 licences
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Cisco SMARTnet Software Support Service - Technical support - for FLSA1-1X-2.5-5G - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Compliance Subscription - Subscription licence (1 year) - 1 server, 500 users
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - consulting - 4 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
UniDAC Professional - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS12-10FPOE
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Juniper Networks Web Filtering for Secure Services Gateway 320 - Subscription licence (2 years) - 1 device
HP Performance Center Web 2.0 - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HP Quality Center - Subscription licence (3 years) - hosted
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Care Core Support SRX300-SYS-JB - 1 Year
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - for ThinkPad L13 Gen 2; L14 Gen 2; L15 Gen 2; T14s Gen 2; T15 Gen 2; X13 Gen 2
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 500-999 users - phone consulting - 3 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for Network Security Virtual (NSV) 470 Virtual Appliance High Availability
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - response time: NBD - for Pro x2; ProBook 635, 640 G1, 640 G2, 640 G4, 645 G4, 650 G1, 650 G2, 650 G4
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516-TAMC=
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
EcoStruxure IT Expert - Subscription licence (5 years) - 10 nodes
ODAC Standard Edition - Site Licence (subscription licence renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence (1st year) - 1 device
Cisco SMARTnet Software Support Service - Technical support - for C1F1PIE4K5K1K9 - phone consulting - 1 year - 24x7
SonicWall REST API Activation - Subscription licence (1 year) - for CSa 1000
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 9x5 Support - 15 sockets - ESD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StorageWorks P2000 Snapshot 512 - 1 licence - consulting - 3 years - 8x5 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour ( for switch with 8 ports ) - 2 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - 8 processors - consulting - 3 years - 24x7
Microsoft Dynamics 365 Team Members - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 100 licences - phone consulting - 3 years - 9x5
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TMC=
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSa 6700
SonicWall Analytics (Syslog) - Subscription licence (2 years)
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Axure RP Team - (v. 8.x) - subscription licence (1 year) - 1 user - ESD - Win, Mac
HP Absolute Data & Device Security Professional - Subscription licence (2 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 5000 users - for Email Security 6000
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
Microsoft Kaizala Pro - Subscription licence - 1 user - hosted - academic, volume - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (3 years) - for Amazon Web Services - for P/N: 02-SSC-3452
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Cisco Essentials Edge - Subscription licence (3 years) - 400 Gbps - SIA
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 1 month - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 licence - volume - 20+ level - phone consulting - 2 years
SonicWall Threat Prevention - Intrusion Prevention, Gateway Anti-Virus, Gateway Anti-Spyware, Cloud Anti-Virus - Subscription licence (1 year) - for NSa 9250, 9250 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/EVA Flexible Quantity License - 2 sockets - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence renewal (1 year) - 1 device
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (2 years) - for NSa 2700
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1DAY
Microsoft Azure Active Directory Premium - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Web Security Appliance Advanced Malware Protection - Subscription licence (a la carte) (1 year) - 1 user - volume - 100-199 licences
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra TekRF Server - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Support Service - Technical support - for PaperCut MF UK NI MFD - 1 device - volume, commercial - 1+ level - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Production Instance - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ570W
HPE Installation Service - Installation - for ProLiant MicroServer Gen10, MicroServer Gen8 Base Starter Kit
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
DriveSecurity - Subscription licence (3 years) - volume - 1000-4999 licences - Win, Mac
Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - for ThinkCentre M32; M53; M600; M700; M710q; M73; M73e; M83; V530-15ICB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ470W
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Virtualization - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets - electronic - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen9
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW186A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL160 Gen10
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60055dn, E60155dn
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Advanced - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 2000 users
Juniper Networks Intrusion Detection and Prevention for SRX1400 - Subscription licence (1 year) - 1 device
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N3K-C3048TP-1GE++, N3K-C3048TP-1GE=, N3K-C3048TP-1GE-RF, N3K-C3048TP-1GE-WS
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
Review Assistant - Subscription (renewal) (1 year) - 100 users - ESD - Win
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Project Pro - Single Language
Microsoft Azure Information Protection Premium P1 - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
WatchGuard Gateway AntiVirus for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL172A#BB, JL172AR
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 25000 endpoints - ESD - Linux, Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 5000 endpoints - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Remote Snap / HP MSA Remote Snap - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for LIC-SMP+EP - phone consulting - 1 year - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (49 months) - 1 concurrent user
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 5000 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WinRAR - Maintenance (1 year) - 1 user - volume - 50-99 licences - Win
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M480f
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux IA-32 - consulting - 1 year - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP StorageWorks Storage Mirroring for Itanium Servers - 1 host - phone consulting - 3 years - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 6600 Series - Subscription licence (3 years) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Exchange Online - Subscription licence - 1 inactive user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 50
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Medium - 1 year
SonicWall Analytics - Subscription licence (3 years) - for SonicWall TZ500W
Swivel Software Maintenance and Basic Support - New releases update - for Swivel PINsafe - 1 user - volume - 250-499 licences - 1 year
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1120T-T=
Cisco Smart Net Total Care Software Support Service - Technical support - for NC55P-CRAGR-100S - phone consulting - 1 year - 24x7 - for P/N: NC55P-CRAGR-100S
Poly+ - Technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 5HD720p/10SD/25SVC resource licenses - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Allied Telesis Autonomous Wave Controller - Subscription licence (1 year) - 80 APS
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - OEM - phone consulting - 4 years - 24x7
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (37 months) - 1 concurrent user - academic
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop VDI Edition (v. 4) - 20 users/devices - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP Performance Center .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M454dw; PageWide Managed P75050dn
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard Basic Security Suite for FireboxV XLarge - subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 virtual appliance
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 licence - volume - 500-999 licences - ESD - phone consulting - 3 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC026A, BC026AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: C8R18A, C8R18A#ABH, C8R18AR, M0S96A, M0S96AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
Veeam Production Support - Technical support - for Veeam Availability Suite Enterprise for Hyper-V - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
Cisco Meraki MX90 Enterprise - Subscription licence (1 year) - for Cisco Meraki MX90
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
JetBrains Business Subscription - New releases update - for JetBrains ReSharper C++ - 1 user - commercial - ESD - 1 year
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Rest of World
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 1 year - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (1 year) - 1 appliance
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco Meraki MS Series 220-48FP - Subscription licence (7 years) - for P/N: MS220-48FP-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 500 users - hosted
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 870 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - for VMware vSphere Enterprise Edition - OEM
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
HPE SAP HANA Deployment Accelerator Services - Installation / configuration - for HPE AppSystem for SAP HANA + VMware vCenter
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce DS-70000, DS-70000N
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ075A
SonicWall Web Application Firewall Service for SRA Virtual Appliance - Subscription licence (3 years) - 1 appliance
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
QNAP Extended Warranty Brown Label - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
HPE 24x7 Software Technical Support - Technical support - for HPE XC System Software - 1 processor - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - phone consulting - 1 year - 24x7 - response time: 2 h
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 250-499 licences - Win, Mac
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MySQL Network for Linux/MS - phone consulting - 1 year - 24x7 - for Electronic HP Care Pack 24x7 Software Technical Support; MySQL Enterprise for Linux/MS
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E805 SST
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 3 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ370W
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Aruba Meridian Maps with Static Wayfinding - Subscription licence (1 year) - 10000 square metres - hosted - ESD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreVirtual VSA Software 2014 - up to 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 2000-2499 licences - Win, Android, Link-OS
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Business Service Performance Software Module - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 100000 endpoints - ESD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 45 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen10, DL20 Gen10 Entry, DL20 Gen10 Performance, DL20 Gen10 solution
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 1 year - for HP t240, t310 G2, t530, t628, t630, t740; Mobile Thin Client mt21; MultiSeat t200
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License w/1 Year 9x5 Support - 100 clients - phone consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 5; P14s Gen 2; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 500 endpoints - ESD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 49 months - 24x7 - response time: 4 h
Microsoft Windows Server Datacenter Edition - Software assurance - 2 processors - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL319A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Virus for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 250 users
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS410-32-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS410-32-HW
Motorola Motosafe 1.0 lifetime
HPE Foundation Care Next Business Day Service Post Warranty - extended service agreement - 2 years - on-site
Cisco SMARTnet Software Support Service - Technical support - for LIC-SMP+ - phone consulting - 1 year - 24x7
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 500 users - for P/N: 01-SSC-7397
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 251-500 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8200 All-inclusive Multi-system Software - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Software Application Support - Technical support - for QVPCA-00-NS51LFP - phone consulting - 1 year - 24x7
Electronic HP Care Pack Return to Depot - Extended service agreement - 4 years - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Easy Connect Base - Subscription (early renewal) (3 years) - 1 server - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Base
StruxureWare Data Center Expert - Subscription licence - 100 nodes - Download - Linux, Win
HPE Aruba ClearPass QuickConnect - Subscription licence (1 year) - 1 user - hosted - volume - 10000+ level - ESD - Win, Mac, Android, iOS
HPE Network Configuration and Integration Service - Configuration - 1 day - on-site - business hours - 2 days minimum
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft SQL Server - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Cisco Meraki VMX Enterprise - Small - Subscription licence (5 years)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Performance Center Graphical User Interface - Subscription licence (1 month) - 1 virtual user - hosted
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - OEM - phone consulting - 5 years - 9x5
Microsoft Visual Studio Premium with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
Microsoft Forefront Endpoint Protection - Subscription licence - 1 user - academic, Student - Open Value Subscription - Win - All Languages
Cisco SMARTnet Software Support Service - Technical support - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass Universal Profiler - Subscription licence (3 years) - 100 endpoints - ESD
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Exchange Online - Subscription licence - 1 inactive user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - 4 processors - consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - for Surface Laptop, Laptop 2, Laptop 3, Laptop 4
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
SonicWall TotalSecure Email - Subscription licence (2 years) - 10'000 users
Juniper Networks Juniper-Websense enhanced Web filtering for SRX210 Services Gateway - Subscription licence (3 years) - 1 device
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Secure Service Partitioning - phone consulting - 1 year - 24x7 - for P/N: EB1639126
HP Quality Center Express - Subscription (1 year)
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (1 year) - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 9250; SuperMassive 9200
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (500-999) - additional product, Open
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Acronis Backup for AnyServer to Cloud - subscription licence renewal (1 year) - 2 TB capacity
Microsoft BizTalk Server Standard Edition - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for P/N: Q2P72AR, Q2P72B, Q2P73B, Q2P74AR, Q2P74B, Q2P75AR, Q2P75B
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL25p G2
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 400
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ270
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ370
APC InfraStruXure - seminars - 1 day
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Starter Kit - 10 concurrent connections - phone consulting - 4 years - 24x7
NVIDIA Grid Virtual Apps - Subscription licence (5 years) - 1 concurrent user
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (100-249) - additional product, Open
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
WatchGuard Data Loss Prevention for FireboxV Small - subscription licence (3 years) - 1 virtual appliance
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7220 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner Foundation Entitlement - Subscription licence (3 months) - electronic
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Standard - unrestricted devices, unrestricted thin access points - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
LanSchool - Subscription licence (1 year) - volume - annual fee
SonicWall Cloud Edge Secure Access - Subscription upgrade licence (1 year) - 1 user - hosted - volume - 25-49 licences
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ470
Allied Telesis Autonomous Wave Controller - Subscription licence (5 years) - 40 APS
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 3 years - 9x5
Enterprise Architect Unified - Maintenance (renewal) (1 year) - 1 named user - Linux, Win, Mac
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization - 2 sockets - phone consulting - 5 years - 24x7 - response time: 2 h
Juniper Networks Juniper-Websense Web filtering for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380, DL380 G2
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
LANDesk Management Suite - Maintenance (1 year) - 1 node - volume - 5000-9999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - phone consulting - 3 years - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 400 Virtual Appliance on Microsoft Azure - Subscription licence (1 year)
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 470
Rider - Subscription licence (3rd year) - 1 user - commercial - ESD - Linux, Win, Mac
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for Network Security Virtual (NSV) 470 Virtual Appliance High Availability
Microsoft Dynamics 365 Customer Insights Add On - Subscription licence - hosted - academic, volume - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Motorola RF Management Suite - 250 additional ports - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Exchange Server Standard Edition - Software assurance - 1 server - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HP Touchpoint Manager Basic - Subscription licence (1 year) - 1 user, 1 device - academic - electronic - Win, Android, iOS
Acronis Files Connect - Maintenance (renewal) (2 years) - 1 server, 10 clients - ESD - 10 maximum allowed supported devices - Win - English
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 830 G5, 840 G5, 840 G6, 850 G5, 850 G6; EliteBook x360
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Intrusion Prevention, Anti-Malware and Application Control for SuperMassive 9400 - Subscription licence (1 year) - 1 firewall - for SuperMassive 9400, 9400 High Availability, 9400 TotalSecure
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ570
Allied Telesis AT-IE200-6GT-80-NCP1
Zebra Technical and Software Support - Technical support - phone consulting - 3 years - 8x5 - response time: 4 h
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - All Languages
Cisco Meraki MS Series 320-24P - Subscription licence (10 years) - for P/N: MS320-24P-HW
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ370W
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 50000 endpoints - ESD
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Server Edition - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1140T-TM=
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRMOL Professional, Offer - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Docker Enterprise Edition Standard - Subscription upgrade licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Cisco Smart Net Total Care Software Support Service - Technical support - for N3K-LAN1K9 - phone consulting - 1 year - 24x7 - for P/N: N3K-LAN1K9, N3K-LAN1K9=
Electronic HP Care Pack Software Technical Support - Technical support - for MySQL Network for Linux/MS - phone consulting - 1 year - 9x5 - for Electronic HP Care Pack 24x7 Software Technical Support; MySQL Enterprise for Linux/MS
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
Microsoft Azure Rights Management Service Premium - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HP Applied Network Consulting and Integration Service 8-hour offsite
HPE Standard Asset Tag Service - Extended service agreement
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware P2V Assistant - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (46 months) - 1 concurrent user
HPE Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Europe
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 5000-9999 licences - Win, Mac
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance - for Firebox M5600
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 25000 endpoints - ESD - Linux, Win, Mac
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Smart Connect with Wireless Service Manager Virtual Appliance Software - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL836A, JQ074A, JQ074AR, JQ076A, JQ076AR
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 5 years - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 250 users
Cisco Network and Digital Network Architecture Essentials - Subscription licence (5 years) - low port density - for P/N: C9500-24X-E, C9500-24Y4C-E, C9500-DNA-12Q-E=, C9500-DNA-16X-E=, C9500-DNA-24Y4C-E=
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - Single Language
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 1-499 licences
BrightSign Misupport 3 Year Premium support
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Windows Server Essentials - 1 machine - academic, volume, GOV - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
Microsoft Dynamics 365 for Operations Activity, Enterprise edition Add-on - Subscription licence - hosted - academic, volume - from AX Functional - All Languages
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Content Filtering Premium Business Edition for NSA 5650 - Subscription licence (3 years) - 1 appliance - for NSa 5650, 5650 High Availability
HPE StoreVirtual VSA 2014 - Subscription upgrade licence (5 years) + 5 Years 9x5 Support - up to 10 TB capacity - upgrade from 4 TB capacity - electronic - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - OEM - upgrade from VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX67-HW
Cisco Smart Net Total Care Software Support Service - Technical support - for Cisco MDS 9500 Storage Services Enabler Package - 1 switch - phone consulting - 1 year - 24x7
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ370W
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 25 users - for P/N: 01-SSC-7419
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Zebra Technical and Software Support - Technical support (renewal) - for Zebra Enterprise Browser - 1 device - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 1 node, up to 4 sockets - phone consulting - 3 years - 9x5
Cisco Web Security Premium Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 6650
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 500 users
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreVirtual VSA Software 2014 w/3 Years Support - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-PC11-PAAN-LIC - phone consulting - 1 year - 24x7
IGEL-D COSMOS PRIORITY PAS 1 YEAR (1 TO 99)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8433A#ACC, J8433A#ACD, J8433A#ACQ, J8433A#AKM, J8474A#ACD, J8474A#ACQ, J8474A#AKM
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student, from SA, from CRM Basic, Offer
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Enterprise - Open Value - Open - All Languages
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5699, 01-SSC-6101, 01-SSC-6297
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
WatchGuard APT Blocker for Cloud Medium - subscription licence (3 years) - 1 virtual appliance
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Veritas Essential Support - Technical support (renewal) - for VERITAS System Recovery Linux Edition - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV, promo - Open Value Subscription - Level D - additional product, Open, add-on to Project Standard - All Languages
VisibilityIQ Foresight Connect - Subscription licence (5 years) - 1 mobile device - hosted - volume - 25-2499 licences
HP SupportPack LAN Support - Technical support - phone consulting - 1 year
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 52 months - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Business Service Performance Software Module - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for Chromebook C340-15; S340-14 Touch; IdeaPad 3 14ITL05; 3 15; 3 15ITL05; 5 14ALC05; S145-15
Honeywell Edge Services Battery Replacement Service - Battery replacement - replacement - 5 years - for Dolphin CK65
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HP Analytics Proactive Management - Subscription licence (2 years) + 2 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
dbForge Data Compare for PostgreSQL Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWALL Content Filtering Service Premium Business Edition for NSA 2600 - Subscription licence (1 year) - 1 appliance - for NSA 2600, 2600 High Availability, 2600 TotalSecure
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cloud Email Security Standard - Subscription licence (3 months) - 10 users - hosted
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for NSa 4700
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 3; M910z; M920z AIO; M93z; X1
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, for CRMOL Professional, Offer - All Languages
Cisco Smart Net Total Care Software Support Service - Technical support - for CVP-11-SERVER-SW - phone consulting - 1 year - 24x7
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Return to Depot - Extended service agreement - parts and labour - 2 years - carry-in - for Pro 408 G1, 610 G1; Pro Slate 10; Pro Tablet 10, 408 G1, 608 G1; TX1 POS Solution
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted
HP Care Pack Education MS Windows Server 2003 Upgrade - web-based training
Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
WatchGuard USP Wi-Fi Management - Subscription licence (3 years)
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard for SAP on Linux x86 - 4-8 ports - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - from SA
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value - additional product, Open, add-on to Project Standard - Single Language
HPE Proactive Care 24x7 Software Service - Extended service agreement - phone consulting - 5 years - 24x7 - response time: 2 h
TSS PREOWNED MIDRANGE 8X5 1YR
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Cisco Meraki Secure SD-WAN Plus - Subscription licence (10 years) + Support - for P/N: MX450-HW
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks Edge switch 2/24
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
WinRAR - Maintenance (1 year) - 1 user - Win
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Single Language
Cisco SMARTnet Software Support Service - Technical support - for LIC-UWL-STD10K, L-LIC-UWL-STD10K - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 50 users - hosted
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX68-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX68-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2F23A, Q2F23AR, Q2F24A, Q2F24A#ABY, Q2F24AR, R0P75A, R0P76A, R0P82AR, R3B06A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P6300/EVA4400 Performance Advisor LTU - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Red Hat Network Satellite - Standard subscription (3 years) + 3 Years 24x7 Support - electronic - Linux
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1YR
Juniper Networks Web Filtering for Secure Services Gateway 320 - Subscription licence (3 years) - 1 device
Adobe Creative Cloud for teams - All Apps - Subscription Renewal - 1 user - volume - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Compliance Subscription - Subscription licence (1 year) - 1 server, 25 users
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 16 servers - phone consulting - 5 years - 24x7
JetBrains Business Subscription - New releases update - for JetBrains PhpStorm - 1 user - commercial - ESD - 1 year
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco ONE Digital Network Architecture Advantage - Cloud License (3 years) - 100 Mbps - new purchase or midcycle refresh - for P/N: C1111-4PLTELA-DNA, C1111-8PLTELA-DNA, ISR1100X-6G-RF, ISR4321-DNA, ISR4351-DNA
DriveSecurity - Subscription licence (1 year) - volume - 5000-9999 licences - Win, Mac
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: A9K-4T16GE-AIP-TR
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 10001-20000 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
NVIDIA Grid Virtual PC - Subscription licence renewal (1 month) - 1 concurrent user
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite for NSV 25 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5923, 01-SSC-6188
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 workstation (10 clients) - ESD - 10 maximum allowed supported devices - Win - English
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Red Hat Enterprise Linux for SAP Application - Subscription (3 years) + 3 Years 9x5 Support - 1 licence - flexible licence
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - hosted - for P/N: MX65-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - hosted - for P/N: MX65-HW
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
Cisco ONE Digital Network Architecture Essentials - Term License (3 years) - 1 switch (48 ports)
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - phone consulting - 1 year - 24x7
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Fabric Manager Server - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 8 months - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management (5 packs) - phone consulting - 3 years - 24x7
HPE Support Plus 24 - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - response time: 4 h
Acer AcerAdvantage - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 5-24 licences - Win, Mac
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service for NSV 300 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
HP eCare Pack Total Education One - pre-purchasing training funds unit
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 10 build agents - commercial, past-due - ESD - 1 year
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX650 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OmniStack 8-14c 2P Small Software - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - 1-250 licences - phone consulting - 1 year - 8x5 - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Virtual Desktop Infrastructure Suite - Subscription licence (1 month) - 1 device - Open Value - additional product, without MDOP - Win - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Cisco Email Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 42 months - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 1 year - 24x7 - response time: 4 h
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Agent for Windows - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 501+ level - phone consulting - 1 year
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 5 years - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - phone consulting - 1 year - 8x5 - response time: 4 h
Microsoft Windows Server Standard Edition - Software assurance - 2 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - All Languages
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Thin Client Conversion Solution - Technical support - Licence-To-Use - ESD - 1 year
Microsoft Core CAL - Software assurance - 1 user CAL - MOLP: Enterprise - 1 Year Acquired Year 1 - Win - All Languages
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks SAN director SAN director 2/128 power pack
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 base server - phone consulting - 3 years - 9x5
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL385p Gen8 Storage
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 730952F, 7309G52
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization w/3 Years 24x7 Support - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki MR Series Enterprise - Subscription licence (3 years) - 1 access point - hosted
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Cisco Meraki Z3 Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support
Cisco Meraki Z3 Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support
Dell 3Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 3 years - for Vostro 15 3510, 15 7510, 16 56XX, 3400, 35XX, 5301, 54XX, 55XX, 5625
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HP ASSESSMENT FOR SANS SVC
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for NSsp 13700
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 3600 Series - Subscription licence (1 year) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Amazon Web Services - phone consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/1 Year 9x5 Support - 100 concurrent connections - phone consulting - 1 year - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL TZ 350 Series - Subscription licence (3 years) - 1 appliance
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 3650 - Subscription licence (2 years) - 1 appliance
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - response time: next day - for Elite x360; EliteBook 745 G5, 755 G5, 865 G9; ProBook 640 G1, 640 G2, 650 G2, 65X G1
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ600
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ370
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
HPE Performance Center Graphical User Interface - Subscription licence (3 months) - 1 virtual user - hosted
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 500 users
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence renewal (3 years) - 1 device
WinRAR - Maintenance (1 year) - 1 user - volume - 500-999 licences - Win
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Software Technical Support - Technical support - for VMware vSphere Standard Plus Data Recovery - 1 processor - OEM - phone consulting - 4 years - 9x5
Cisco Cloud Services Router 1000V Security Package e-PAK - Subscription licence (3 years) - 50 Mbps - ESD
Electronic HP Care Pack - Extended service agreement - 2 years - for HP 200 G4, 260 G4; EliteDesk 800 G6; ProDesk 40X G6; ProOne 400 G6, 440 G6
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Cisco Software Support Service Enhanced - Technical support - for Cisco Umbrella - phone consulting - 24x7
Juniper Networks vSRX AppSecure and IPS - Subscription licence (3 years) - 2 Gbps
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Business Availability Center -
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 3 years - 9x5
NVIDIA Grid Virtual PC - Subscription licence renewal (38 months) - 1 concurrent user
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Poly Partner Premier - Technical support - for Poly ContentConnect - 150 sessions - phone consulting - 1 year - 8x5
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 1-5 licences - phone consulting - 1 year
Acronis Cyber Protect Home Office Security Edition - Subscription licence (1 year) - 1 computer, 50 GB cloud storage space - ESD - Win, Mac
WatchGuard Gateway AntiVirus for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for KVM - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ264A
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-0648, 02-SSC-0906, 02-SSC-1471, 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 additional monitors - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Brother Support Pack - Extended service agreement - parts and labour - 2 years - for Brother DCP-8060, 8065, HL-5270, 5280, MFC-7225, 8460, 8860, 8870, 9070, 9160, 9180
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Standard - 25 VMs - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 8 servers - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (3 years) - 1 gateway
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus - 1 processor - phone consulting - 4 years - 9x5
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
CorelDRAW Technical Suite - Subscription licence (1 year) - 1 user - CTL - 5-50 licences - Win
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant BL460c G5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8200 Multi-system software - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Insight Small - Subscription licence (1 year) - up to 250 Mbps
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 74/84xx - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Secure Mobile Access Spike License Pack - Licence (30 days) - 250 users - free 20-day spike licence for your current customers with SMA EOL products - for Secure Mobile Access 500V
Hewlett Packard Enterprise HG0F1E
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Data Protector Express Exchange Backup - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Networks Software Group 203 - consulting - 3 years - 8x5 - response time: 2 h
HP Performance Center Wireless - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server and 5 Standard Client Starter Pack - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Windows Server - Software assurance - 1 user CAL - MOLP: Open Value - Level D - additional product, 1 Year Acquired Year 1
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
WatchGuard Dimension Command for Mid-Range Appliance - Subscription licence (3 years)
Cisco Digital Network Architecture Advantage - Term License (3 years) - 24 ports
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ570W
Microsoft Common Data Service for Apps DB Capacity AddOn - Subscription licence - hosted - academic, volume - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 wDMR SVC- Coverage Period - From 11/09/2021 To 10/09/2022
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE LoadRunner SAP Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - EA Subscription - add-on to device ECAL - All Languages
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 1 year - 24x7
LANDesk Deployment Acceleration Advanced - Extended service agreement - for LANDesk Asset Lifecycle Manager - consulting - 6 months
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS14-24
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 4600, 4600 High Availability
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Bundle - 100 concurrent connections - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StorageWorks P2000 Snapshot 512 - 1 licence - consulting - 5 years - 8x5 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (1 year) - 1 concurrent user
Cisco FirePOWER Threat Defense and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4110T-TC=
Cisco Meraki Cloud Archive 90 Day - Subscription licence (3 years)
Cisco Meraki Cloud Archive 90 Day - Subscription licence (3 years)
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 250 users - for Email Security 300
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier - 100 licences - consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3850-24S-S, WS-C3850-24S-S-RF, WS-C3850-24S-S-WS
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for IdeaPad 3 15; 3 15ITL05; 3 Chrome 14M836; 5 14ALC05; IdeaPad Slim 3 14; 3 15; 3 16
HPE - Extended service agreement - maintenance - 3 years - on-site
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for EcoTank ET-16600, 16650, L11160, L15150, L15160; EcoTank Pro ET-16600, 16680, L15180
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 25 users
dotConnect for Oracle Developer Edition - Subscription licence renewal (1 year) - 1 developer - ESD - Win
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Data Verification Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro M254, M255; LaserJet M209, MFP M140; LaserJet Pro M15, MFP M26, MFP M28
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - Security Enterprise Licensing Agreement (ELA) 2.0 - for FirePOWER 2130, 2130 ASA, 2130 NGFW
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 5 years - pick-up and return - 9x5 - for Pro x2; ProBook 635 Aero G7, 635 Aero G8, 640 G2, 640 G4, 645 G4, 650 G1, 650 G2, 650 G4
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing Access - 100 concurrent endpoints - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware Standard product group - 10 VMs - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 8 processors - consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Allied Telesis AT-AR4050S-NCA1
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 1000 users - for P/N: 01-SSC-7418
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 2000-2999 licences - for Email Security Appliance C370
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for NSa 2700
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Advanced Unit Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - business hours - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
Cisco Digital Network Architecture Essentials - Term License (3 years) - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXI-EWC-B-RF
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (250-449 licences) - additional product, Open - All Languages
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for TZ 350 Series - Subscription licence (1 year) - for P/N: 02-SSC-0942, 02-SSC-1843
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 57 months - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for Network Security Virtual (NSV) 870
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Priority Access - Extended service agreement - web support - 3 years - 24x7 - 250+ units
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Cisco SMARTnet Software Support Service - Technical support - for Cisco TelePresence Management Suite - 100 users - phone consulting - 1 year - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 1 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Technical support - for HPE Insight Control for ProLiant ML/DL/BL - phone consulting - 4 years - 24x7 - response time: 2 h
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 1000 endpoints - ESD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Entry - 2500 concurrent endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 175 - phone consulting - 1 year - 24x7 - response time: 2 h
Quantum StorageCare Gold Software Support Plan - Technical support - for Quantum StorNext High Availability - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, from CRM Professional, Offer - All Languages
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRMOL Basic, Offer - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - upgrade licence - 6 processors - OEM - ESD - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX67W-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 100 devices - ESD
Dell Upgrade from Lifetime Limited Warranty to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N1548, N1548P
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro - 1 device - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Software Support 9x5 - Technical support - for HPE MSA2040 Performance Automated Tiering - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Rest of World
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 10'000 users
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Win/Lnx/HP-UX/NetWare WE - 1 user - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 13b - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for NSa 6700
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 500+ level - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 8 processors - consulting - 3 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Fabric Manager / FC Over Ethernet - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
WatchGuard Basic Security Suite for Cloud Small - subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 virtual appliance
Cisco Smart Net Total Care Software Support Service - Technical support - for L-ISE-PIC-UPG= - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
SonicWall Network Security Manager Essential - Subscription licence (3 years)
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Open Student - All Languages
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 50000 endpoints - ESD - Linux, Win, Mac
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
Red Hat Resilient Storage Add-on - Subscription (5 years) - 2 sockets, unlimited guests - Linux
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - Security Enterprise Licensing Agreement (ELA) 2.0
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Enterprise Edition - upgrade licence - 10 named users - OEM - ESD - upgrade from VMware Horizon Advanced - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - phone consulting - 3 years - 24x7
SonicWall Cloud Edge Secure Access - Subscription upgrade licence (1 year) - 1 user - hosted - volume - 10-49 licences
HPE Critical Advantage - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 1 year - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 100 endpoints - ESD - Linux, Win, Mac
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - 5 years - 9x5
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Eaton Easy Battery+ - Battery replacement
Poly Clariti Upgrade Service - Remote installation - for Poly RealPresence Clariti - 1 infrastructure product
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for SonicWall TZ570
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 1000 users - for P/N: 01-SSC-7408
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour (for workstation) - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G4; Workstation Z620, Z640, Z8 G4, Z820
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
Cisco Email Security Appliance Advanced Malware Protection - Subscription licence (3 years) - volume - 500-999 licences
Zyxel SecuExtender IPSec VPN Client - Subscription licence (3 years) - 10 users - Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 3 years - 9x5 - response time: 2 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HP Unified Functional Testing - Subscription licence (3 months) - 1 seat - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 3 years - on-site - response time: NBD - for HP 260 G4, 285 G6, 295 G6; Desktop Pro A 300 G3; ProDesk 40X G6; ProOne 400 G6, 440 G6
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW164A
HPE Docker Datacenter - Subscription upgrade licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker CS Engine - ESD - UNIX
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 500 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier - 100 VMs - upgrade from Enterprise - phone consulting - 1 year - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, for CRMOL Basic, Offer - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 5000 devices - phone consulting - 3 years - 9x5 - for JetAdvantage Security Manager
SonicWall Comprehensive Gateway Security Suite for SuperMassive 9200 - Subscription licence (2 years) + Dynamic Support 24X7 - 1 appliance - for SuperMassive 9200, 9200 High Availability, 9200 TotalSecure
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 2500 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for UCM-10X-ENH-UCL - phone consulting - 1 year - 24x7
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H41A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Plus Data Recovery - 1 processor - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway - includes entitlement for 3 years to Spotlight Secure Connector
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux HPC - 1 node - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7210 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
Red Hat Network Satellite Flexible License - Standard subscription (5 years) + 5 Years 24x7 Support - ESD - Linux
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS12-8
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
BlackBerry Advantage Support - Technical support - for BlackBerry Secure UEM & Productivity Choice Suite - 1 user - phone consulting - 24x7 - response time: 2 h
Cisco Software Support Service Enhanced - Technical support - for Cisco Identity Services Engine - phone consulting - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement (renewal) - parts and labour (for CPU only) - 1 year - on-site - for EliteBook 840 G2; EliteDesk 800 G4; Workstation Z1 G3, Z2, Z240, Z4 G4, Z6 G4, Z8 G4
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks D2D4112 Upgrade Kit, D2D4112/4312 Upgrade Kit; StoreOnce 4210 Upgrade Kit, 4220/4420 Backup Upgrade Kit
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
APC Software Support Contract - Technical support - for StruxureWare Central Virtual Machine - phone consulting - 1 year - 24x7 - for P/N: AP9475
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall REST API Activation - Subscription licence (2 years) - for CSa 1000
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft MSDN Platforms - Software assurance - 1 user - Open Value - additional product, 3 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2F21A, Q2F21A#0D1, Q2F21AR, Q6M26A, Q6M26A#0D1, Q6M26A#ABY, Q6M26AR, R3B02A, R3B03A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 2700 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 4650, 4650 High Availability
HPE ProLiant - (1 year) - for ProLiant EC200a Base, EC200a Premium
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft Windows Server 2008 Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for HP 205 G4; Elite Slice G2; EliteDesk 800 G6; EliteOne 800 G6; ProDesk 40X G6, 600 G6
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 300 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML370
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ270
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX250-HW
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 5000-9999 licences - ESD
Microsoft Visio Professional - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Cisco Webex Production Services Add on Support Time - Medium - technical support - for Cisco WebEx
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 9250; SuperMassive 9200
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for NSa 4700
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP 1 Year Wolf Pro Security - 1-99 E-LTU
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
Red Hat Enterprise Linux Server - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets, 4 guests
Nec Display Solutions Service+ 24/7 Usage Warranty - Extended service agreement - parts and labour - 3 years - 24x7 - for MultiSync PA302W, PA302W-BK
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (1 year) - 1 concurrent user - academic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Storage Mirroring Data Migration - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 5000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 200 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 93PM
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Kodak Alaris Care Kit On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h - repair time: 8 hours - for Kodak i3450
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 24x7 Support - 4 guests - 2 sockets
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for NSa 6700
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 - 4-8 ports - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ370
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Backup Server - upgrade licence - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps - academic - Open Value Subscription - Level F - additional product, Open Faculty - consulting - 1 month - 24x7 - response time: 1 h - All Languages
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Skype for Business Plus CAL - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for NSa 5650, 5650 High Availability
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
Cisco Meraki Insight Small - Subscription licence (5 years) - up to 250 Mbps
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
Microsoft Windows Intune USL Add-on - Subscription licence (1 month) - 1 user - hosted - EA Subscription, EES - All Languages
HP Service Virtualization Premium - Term License (1 month) - 1 server instance - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Poly Clariti Upgrade Service - Remote installation - for Poly RealPresence Clariti - up to 3 infrastructure products
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL with KMIP - consulting - 4 years - 8x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for SuperMassive 9200, 9200 High Availability
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9475A#0D1, J9475A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
SonicWall Analytics - Subscription licence (3 years)
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Onboard - 1000 users - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco SMARTnet Software Support Service - Technical support - for L-PI2X-LF-100-U, L-PI2X-LF-100-UP - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Smart Array Advanced Pack - phone consulting - 4 years - 24x7 - response time: 2 h
MadCap Lingo - Subscription licence (1 year) + 1 Year Platinum Maintenance - 1 user - ESD - Win
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Smart Array Advanced Pack - phone consulting - 5 years - 24x7 - response time: 2 h
Intermec Annual software maintenance - Technical support - for Intermec Launcher - phone consulting - 1 year
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center IPSec/VPN Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 420-48 - Subscription licence (3 years) - for P/N: MS420-48-HW
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 5YR
Cisco Business Dashboard - Subscription licence (1 year) - 15 devices
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/1 Year 24x7 Support - premium subscription - unlimited sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - Single Language
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - upgrade from Enterprise - phone consulting - 1 year - 24x7
HPE Installation & Startup Service - Installation / configuration
Cisco Meraki MS Series 220-24 - Subscription licence (5 years) - for P/N: MS220-24-HW
Adobe Acrobat Standard for teams - Subscription Renewal - 1 user - volume - Level 3 (50-99) - Win - EU English
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HP 3 Years Wolf Pro Security - 100-499 E-LTU
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
Cisco Web Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8P-HW
WatchGuard Dimension Command for Mid-Range Appliance - Subscription licence (1 year)
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NETGEAR ReadyRECOVER Granular Restore for Exchange - Maintenance (additional 1 year) - 1 machine/VM
Default Standard Description
SonicWall Content Filtering Premium Business Edition for SuperMassive 9600 - Subscription licence (1 year) - 1 appliance - for SuperMassive 9600, 9600 High Availability, 9600 TotalSecure
Cisco Digital Network Architecture Advantage - Term License (3 years) - 4 ports
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 4 years - 9x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zyxel Gold Security Pack - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 (Plan E3) - Buy-out fee (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - Open, Renew to the Cloud - All Languages
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - for HPE Service Desk - diagnosis - 4 years
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Guest - 100 endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Red Hat Enterprise Linux for SAP HANA Flexible - Subscription (3 years) + 3 Years 24x7 Support - 1-2 sockets (physical)
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX250-HW
NVIDIA Grid Virtual Apps - Subscription licence renewal (2 years) - 1 concurrent user
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
Zebra Technical and Software Support - Technical support - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 5 devices - phone consulting - 1 year - 9x5
Lenovo e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for NeXtScale n1200 Enclosure Chassis 5456
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - 50 additional nodes - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Mobile Asset Management Rest of World without Routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - Single Language
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level C (25-49) - Win - English
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSa 9650, 9650 High Availability
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 250-499 licences - Open
Cisco Meraki Advanced Security - Subscription licence (1 year) - hosted - for P/N: MX65W-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - hosted - for P/N: MX65W-HW
HP Performance Center SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 Software Support - Technical support - phone consulting ( for Premium License ) - 1 year - 24x7 - response time: 2 h - for P/N: J8994A#ABB
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - 1 appliance - for NSa 4650, 4650 High Availability
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 50 users - for P/N: 01-SSC-7400
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HPE 3500-48 Switch, 3500-48G-PoE yl Switch, 3500-48G-PoE+ yl Switch, 3500-48-PoE Switch
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for EliteBook 725 G4, 735 G5, 745 G4, 745 G5, 755 G4, 755 G5, 820 G3; ZBook 15 G3, 15u G3
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS14-24FPOE
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for SonicWall TZ500, TZ500 High Availability, TZ500W
Microsoft Windows Server - Software assurance - 1 device CAL - MOLP: Open Value - Level D - additional product, 1 Year Acquired Year 1
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 470 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Addon - 100 concurrent connections - phone consulting - 3 years - 24x7
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (30 days) - 50000 users
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - Floating Licence - 1 licence - volume - 5-9 licences - phone consulting - 2 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Microsoft Dynamics 365 Customer Engagement Plan - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Customer Service Professional - hosted - academic, volume, Student, Faculty - All Languages
HP Analytics Proactive Management - Subscription licence (1 year) + 1 Year Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
NetApp Warranty Extension, Post Warranty, PartnerChoice 4hr Parts Repl and SSP For S/N 651942000788, 651942000789 01/11/23 - 31/03/25
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/10
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere vCloud Suite Add-on - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (39 months) - 1 concurrent user
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon View - 10 licences - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for IdeaCentre A540-24; IdeaCentre AIO 3 22; 3 22ADA05; 3 24; 3 27; 5 24; 5 27; Yoga AIO 7 27
SMART Software Maintenance - Technical support (extension) - for SMART Learning Suite - phone consulting - 1 year
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance
EcoStruxure IT Expert - Subscription licence (1 year) - 1 node - ESD
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Hewlett Packard Enterprise HP7J8E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 300 - for KVM - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Advanced Print Enablement Pack - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 50 users
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Modular Smart Array P2000 G3
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Standard for vSphere - 1 processor - upgrade from VMware vCenter Server Foundation - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (42 months) - 1 concurrent user - academic
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
SonicWall TotalSecure Email - Subscription licence (2 years) - 50 users
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Advanced w/1 Year 9x5 Support - 25 VMs - phone consulting - 1 year - 24x7
SonicWall Content Filtering Service - Subscription licence (3 years) - 1 appliance - for SonicWall SOHO 250, SOHO 250 Wireless-N
SonicWall Content Filtering Security - Subscription licence (1 year) - 1 appliance - for SonicWave 224w, 231c, 231o
Soti MobiControl Cloud - Subscription licence (1 year) + Standard Support - 1 device - hosted
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Integrated Lights-Out (iLO) Essentials w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 31-40 licences - phone consulting - 1 year
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Cisco HyperFlex Data Platform Standard Edition - Subscription licence (3 years)
Extreme Networks ExtremeWorks Software Subscription - Technical support - for V2110 Virtual Wireless Appliance (v. 9) - 8 access points - phone consulting - 1 year - 24x7
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: C7508A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - for LeftHand Virtual SAN Appliance for VMware ESX - up to 10 servers
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 G7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 56 months - 24x7 - response time: 4 h
Acronis Cyber Protect Home Office Essentials - Subscription licence (1 year) - 1 computer, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (30 days) - 5000 users
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL370 G6 Special Server
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour ( for remarketed only ) - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Command View - consulting - 4 years - 8x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 failover server - phone consulting - 1 year - 9x5
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Installation and Startup - Installation / configuration - for VMware Capacity Planning Assessment - 50 servers - 1 year
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 25 devices - phone consulting - 1 year - 24x7 - for P/N: 30327
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox C235, C235/DNI, C235V_DNIUK
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c G6 Workstation Blade, WS460c Gen8, WS460c Gen8 Graphics Expansion
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E4500-24-PoE
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ353A, JZ354A, JZ355A, JZ356A, JZ356AR, JZ357A, JZ357AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/5 Years 24x7 Support - premium subscription - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - unlimited virtual machines, 1-2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco CON-SNTP-ONSSCP56
SecureBridge Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE J9850A Switch 5406Rzl2 SN SG40GM4082 (M-F NBD On-Site Resp) 60 Months
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/1 warranty) - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 285 G6, 295 G6, 295 G8; Desktop Pro 300 G6; ProDesk 405 G6; ProOne 440 G9
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express (v. 5.0) - 1 server - upgrade from Basic - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Software Application Support - Technical support - for L-CSMST5-4.12-K9 - phone consulting - 1 year - 24x7
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
SonicWall Essential Gateway Security Suite Bundle - Subscription licence (5 years) - for NSsp 15700
HP Agile Manager - Subscription (3 years) - 1 user - hosted
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Amazon Web Services - phone consulting - 3 years - 24x7
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year) - for AT IE510-28GSX
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for ThinkPad L13 Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T14s Gen 2; T15 Gen 2; X13 Gen 2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Security Suite - Subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Support - 1 appliance
Acronis Files Connect - Maintenance (renewal) (3 years) - 1 server (25 clients) - ESD - 25 maximum allowed supported devices - Win - English
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/1 Year 9x5 Support - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for CCE-PAC-AGENT, PCCE-MP-AGT - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 1-9 licences - Win
Allied Telesis Net.Cover Standard Warranty Extension - Extended service agreement - replacement - 1 year - for P/N: AT-x510-28GPX
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Enterprise Software Platform - 50 nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for StorageWorks 1000i Virtual Library System
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Easy Connect Base - Subscription licence (5 years) - 1 server - commercial - United Kingdom, United States - for ProLiant EC200a Base, EC200a Expansion
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Project Standard
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - consulting - 5 years - 8x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Combined Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Standard Delivery Service - Extended service agreement - delivery - on-site
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 250 users - phone consulting - 1 year - 24x7 - for P/N: EB1639056
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Essential Plus / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco Catalyst Essentials - Subscription licence (5 years) - 1 switch (48 ports)
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 5 additional nodes - phone consulting - 3 years - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ370W
Cisco SMARTnet Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CUAC12X-ADV - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 - VIA/VPN users - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from Enterprise - phone consulting - 4 years - 9x5
SonicWall Advanced Gateway Security Suite Bundle for NSv 300 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server - subscription - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64W-HW
Cisco SMARTnet Software Support Service - Technical support - for CVP-10X-STUUPG - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-24P-HW
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - OEM - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
Cisco Meraki Insight X-Small - Subscription licence (1 year) - up to 100 Mbps
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - for Zebra WT6000 Wearable Computer
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care Software Support 9x5 - Technical support - for HPE B-series SAN Switch Power Pack+ - 48 - 80 ports - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco Network and Digital Network Architecture Advantage - Term License (3 years) - 1 switch
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - hosted
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (3 years) - Secure Upgrade Plus - Advanced Edition
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Basic, Offer - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 14 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise H9RY9E
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX64-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Juniper Networks MX Series vMX Premium package - Subscription licence (1 year) - 10 Gbps - BYOL
SonicWall Capture Advanced Threat Protection Service for SOHO 250 Series - Subscription licence (2 years) - 1 appliance - hosted - for SonicWall SOHO 250 Wireless-N
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for NSa 2700
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-STRG - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 50 devices - phone consulting - 1 year - 9x5 - for JetAdvantage Security Manager
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Absolute Data & Device Security Premium - Subscription licence (4 Years) - 1 unit - volume - 1-2499 licences - Win
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9064A#ACD, J9064A#ACE
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence renewal (5 years) - 1 device
StorTrec End-Of-Service-Life On-site Support
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - OEM - phone consulting - 5 years - 9x5
Cisco Email Security Premium Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Red Hat Enterprise Linux Server for HPC Compute Node - W/ Smart Management - subscription licence (3 years) - 2 sockets - ESD
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - for EliteBook 735 G5, 830 G5, 840 G6, 850 G5, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 1 DAY
Cisco SMARTnet Software Support Service - Technical support - for UWL-10X-STD, MIGB+A-UWL-10X-STD, MIGB-UWL-10X-STD, MIGE+A-UWL-10X-STD, MIGEP-UWL-10X-STD, MIGE-UWL-10X-STD, NEW-UWL-10X-S-SLED, NEW-UWL-10X-STD, UPG-UWL-10X-STD - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra WT6000 Wearable Computer
HP Performance Center Web 2.0 - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 5000 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5699, 01-SSC-6101, 01-SSC-6297
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5 - for Capture and Route Mobile Client
Cisco WebEx - Subscription licence - 1 device - on-premise
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
DriveSecurity - Subscription licence (5 years) - volume - 5000-9999 licences - Win, Mac
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
APC Network Management Card for Smart-UPS & Symmetra - Subscription licence (2 years) - 1 device
Cisco Digital Network Architecture Premier - Term License - 48 ports
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
SonicWall Content Filtering Premium Business Edition for SuperMassive 9200 - Subscription licence (2 years) - 1 appliance - for SuperMassive 9200, 9200 High Availability, 9200 TotalSecure
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 1000 endpoints - ESD - Linux, Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Hewlett Packard Enterprise HC7G9E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 10'000 users - for P/N: 01-SSC-7415
HP Care Pack Total Education - pre-purchasing training funds unit
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 2P Large Software - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 5 years - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Print Pin Authentication - 1 licence - phone consulting - 3 years - 9x5
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1010T-TM=
Cisco Meraki Insight Medium - Subscription licence (3 years) - up to 750 Mbps
Extreme Networks ExtremeWorks Software Subscription - Technical support - for NetSight Advanced - 10 devices, 100 access points, 25 remote clients - phone consulting - 1 year - 24x7
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 500-999 licences - Win
Microsoft Windows Server 2012 Standard Edition - Subscription licence (5 years) - 2 cores - non-commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 2 processors - consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for EliteBook 84XX, 85XX; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 250 users
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 220-48 - Subscription licence (10 years) - for P/N: MS220-48-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
HPE Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - 10 VMs - OEM - phone consulting - 5 years - 9x5
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Networks NSight Platform for VX-9000 - 64 access points - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 72/82xx - 1 array - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for VMware ESXi - phone consulting - 3 years - 24x7 - response time: 1 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Management Server ESX - 1 server - consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Latitude 7290, 7300, 7310, 7320, 7320 Detachable, 7350, 7390, 7400, 7410, 7420, 7450, 7490
Default Standard Description
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Resilient Storage - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for NSa 6700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A, JL579A#ABA, JL579A#ABB, JL579A#AC4
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Juniper Networks Juniper-Sophos Anti-Virus for SRX550 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-50M-AX-1Y - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24-HW
NETGEAR Insight Instant VPN - Subscription licence (1 year) - 10 licences - hosted
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SuSE Linux Enterprise Server for SAP Flexible License - Subscription (5 years) + 5 Years 24x7 Support - 1-2 virtual machines - 2 sockets
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P8000
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HR5B9E
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 251-500 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cloudera Enterprise Data Engineering Edition - Subscription licence (1 year) + 1 Year 24x7 Gold Support - 1 node - electronic
SonicWall Capture Advanced Threat Protection Security - Subscription licence (5 years) - 1 appliance - for SonicWave 224w, 231c, 231o
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6505
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 4 processors - consulting - 1 year - 9x5
Cisco Solution Support - Technical support - for DNA-P-100M-A-3Y - On-Premise licence - 100 Mbps - for Cisco DNA Advantage - phone consulting - 3 years - 24x7 - for P/N: ISR1100X-6G-RF
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (5 years) - 1 concurrent user
4 Year 9 x 5 Support
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (28 months) - 1 concurrent user
Zebra Technical and Software Support - Technical support - for Zebra SWS for MCL Client and MCL Link-Lite - 4 devices - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3400 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 1 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-ENHP, MIG-12X-BASTOENHP, MIG-12X-ENHTOENHP, MIG-12X-ESSTOENHP, UPG-CUCM-ENHP, UPG-UCM1012-ENHP, UPG-UCM1112-ENHP, UP-UCM9TO12-ENHP - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Standard Support - Technical support - for SonicWALL NSv 400 - for KVM - phone consulting - 3 years - 8x5
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Cisco Meraki MR Series Advanced - subscription upgrade licence (1 day) + 1 Day Advanced Support - 1 licence
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Templates Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 9x5
Cisco Meraki MR Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support
Cisco Meraki MR Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - repair time: 3-7 business days - for Chromebook 11 G6, 11 G7, 11A G6, 11A G8, 11MK G9, 14 G7; Chromebook x360; Stream Pro 11 G4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall SOHO 250
Cisco Software Application Support - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
Cisco Secure Network Analytics Threat Intelligence - subscription licence (1 year) - 1 licence
Microsoft Project Online - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Project CAL - Single Language
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Juniper Networks Enhanced Web Filtering - Subscription licence (1 year) - for P/N: SRX1500-AC, SRX1500-DC
SonicWALL NSA 4700 Subscription Essential Protection Service Suite, 2 Years inkl. Capture ATP, GAV, AS, IP, AFS, CFS, CAS, 24x7 Support
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 165 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 3 years - 24x7
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS14-24
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring Recover Entry Edition - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9643A#ABB, J9643AR#ABH
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 500 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C600V/DN, C600V/N
D-Link Assist Silver Category B - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DCS-7517, DNR-2020-04, DSR-1000, DXS-PWR300; DCS 4703; DES 30XX; DGS 1210, 3000
Extreme Networks ExtremeWorks 4 Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SWSS UPGRADES Cisco AnyConnect 1K User Plus Perpetual Licens
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 5 years - 24x7 - response time: 2 h
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (5 years) + 5 Years 9x5 Support - 1 licence - ESD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 1000 access points - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
Microsoft Exchange Online - Subscription licence - 1 inactive user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Adobe Premiere Pro CC for teams - Subscription Renewal - 1 user - volume - Level 3 (50-99) - Win, Mac - EU English
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - Open Value Subscription - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 5 additional nodes - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ350
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
Extreme Networks ExtremeWorks Software Subscription - Technical support - 100 devices - phone consulting - 1 year - 24x7 - for P/N: 30329
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for NSsp 13700
Juniper Networks Web Filtering for Secure Services Gateway 550 - Subscription licence (2 years) - 1 device
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 45 months - 24x7 - response time: 4 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years)
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 5600 Series - Subscription licence (1 year) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme NSight VX-9000 - 256 access points - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Common Data Service for Apps Log Capacity AddOn - Subscription licence - hosted - academic, volume - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 15 G5, 15u G6, 17 G6, Studio x360 G5
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, from SA - Single Language
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 2 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Access Management Software - phone consulting - 4 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 29 months - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics CRM Online Professional - Subscription licence (1 year) - 1 user - hosted - academic, Microsoft Qualified - OLP: Academic - Single Language
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HP Quality Center Enterprise Edition with Business Process Testing - Subscription licence (3 years) - 1 concurrent user
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX210 Services Gateway - Subscription licence renewal (1 year) - 1 device
SonicWall GMS Standard Edition - Technical support - for SonicWALL GMS Standard Edition - 100 additional nodes - phone consulting - 1 year - Canada, United States
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - phone consulting - 5 years - 24x7 - response time: 2 h
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS14-48
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Application Performance Manager Software Module - 25 additional monitors - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (4 Years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 4 years - 24x7 - response time: 2 h
iXware Cloud Fax - Subscription licence (1 year) - 1000 credits, 5 additional e-mail to fax accounts
Cloudera Enterprise Basic Edition plus Indemnification - Subscription licence (3 years) + 3 Years 8x5 Support - 15 moonshot cartridges - electronic
HPE Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV, promo - Open Value Subscription - Level D - additional product, Open, add-on to Visio Standard - All Languages
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - 1 user - volume - 20+ level - phone consulting - 2 years
HPE Docker Enterprise Advanced - Subscription licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - ESD - UNIX
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, for CRMOL Basic, Offer - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
SuSE Linux Enterprise Server for SAP Flexible License - Subscription (5 years) + 5 Years 24x7 Support - unlimited virtual machines - 2 sockets
HPE Critical Advantage L2 - Extended service agreement - parts and labour ( for Replication License ) - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Novell Open Enterprise Server - phone consulting - 1 year - 10 incident - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 16 servers - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 4 years - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Licence - Level C - Win - Single Language
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - for Aruba Virtual Mobility Controller - for P/N: JW654AR, JW681AR, JW834AR, JW837AR, JW838AR, JY850A, JY851A, JY852A, JY853A, JY854A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreVirtual VSA Software 2014 - 10TB capacity, 500 packs - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 1000-4999 licences - includes ATP and DLP for up to 10 SaaS apps
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 280 G1, 280 G2, 290 G1, 290 G2; Pro 3500, 3500 G2; ProDesk 400 G3, 400 G4
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 235 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
Cisco Digital Network Architecture Essentials - Term License - 1 switch (48 ports) - EA
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 3 years - 24x7
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: 4 h - for P/N: 730952F, 7309G52
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Email Security Appliance PXE Encryption - Term License - 1 user
Axure RP Pro - - Win
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 25-49 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ470
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 51 months - 24x7 - response time: 4 h
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Deduplication Option - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Security - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
HPE Docker CS Engine - Subscription licence (1 year) + 1 Year 24x7 Support - ESD
NVIDIA Grid Virtual PC - Subscription licence renewal (20 months) - 1 concurrent user - academic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 20 months - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Enterprise Software Support - Technical support - for SOTI Mobi Control - 1 device - phone consulting - 1 month - 8x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 39 months - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 250 users - for P/N: 01-SSC-7411
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise - upgrade licence - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 1 TB storage space - phone consulting - 1 year - 24x7 - response time: 1 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 1000+ level - Open, from CRM Professional, Offer
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 10000+ level
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Systems Manager Enterprise - Subscription licence (1 year) - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for HP Jetmobile SecureJet Standard Authentication w/o Reader - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M625; M70; M715q (2nd Gen); M71X; M72X; M75; M75n IoT; M75s Gen 2; M75t Gen 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
SonicWall TotalSecure Email - Subscription licence (1 year) - 5000 users
HPE Next Day Exchange Hardware Support - Extended service agreement (renewal) - replacement - 1 year - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Intrusion Prevention, Anti-Malware and Application Control for SuperMassive 9200 - Subscription licence (2 years) - 1 appliance - for SuperMassive 9200, 9200 High Availability, 9200 TotalSecure
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Juniper Networks Intrusion Detection and Prevention for SRX210 - Subscription licence (1 year) - 1 device
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for KVM - phone consulting - 3 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence renewal (1 year) - 1 device
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N9K-C93120TX, N9K-C93120TX=, N9K-C93120TX-RF, N9K-C93120TX-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESXi (v. 4.0) - consulting - 1 year - 24x7
HPE Installation & Startup Service - Installation / configuration - on-site - for Edgeline EL1000 Pass-Thru System
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Edge Add-on for vCloud Director w/1 Year 9x5 Support - 25 VMs - phone consulting - 1 year - 24x7
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
XML Developer Professional - Maintenance (renewal) (2 years) - 1 user - volume - 20+ level - Linux, UNIX, Win, Mac
Microsoft Dynamics 365 for Team Members Add-on - Subscription licence - hosted - academic, volume, Student, Faculty - add-on to AX Task/Self Serve - All Languages
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ570P
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 5000 devices - ESD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 23 months - 24x7 - response time: 4 h
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 1 switch (48 ports)
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 9x5 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (1 year) - 1 concurrent user - academic
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows CE (v. 2.0) - 1 device - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Networks NSight Platform for VX-9000 - 16 access points - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - 1 user - volume - 1-4 licences - phone consulting - 2 years
Extreme Networks ExtremeWorks Software Subscription - Technical support - for AirDefense WLAN Management - 100 devices - phone consulting - 1 year - 24x7
HPE Hortonworks Data Flow Edge MiNiFi - Subscription (1 year) + 1 Year 24x7 Support - 100 agents - ESD
HP Analytics Proactive Management - Subscription licence (5 years) + 5 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
Cisco Partner Support Service Software Upgrade - Technical support - for ISR4331/K9 - phone consulting - 1 year - 24x7
SonicWall Analytics (Syslog) - Subscription licence (1 year)
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Content Filtering Service Premium Business Edition for SOHO - Subscription licence (1 year) - 1 appliance - for SonicWall SOHO
Enterprise Architect Professional Edition - Subscription licence renewal - 1 floating user
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
dotConnect for Oracle Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 5000 users
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M820z AIO; M920z AIO; X1; V330-20ICB AIO; V410; V530-22ICB AIO; V530-24ICB AIO
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - 3 years - 24x7
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (5 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Standard Support - 1 access point
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 2 ports - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - repair time: 4 hours
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 100 endpoints - ESD - Linux, Win, Mac, iOS
Microsoft Dynamics 365 Call Intelligence Add-on - Subscription licence - hosted - academic, Faculty - School - All Languages
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 100 users
WatchGuard Gold Support - technical support - for WatchGuard Firebox Cloud Extra Large - 3 years
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HM1B2E
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 4 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP E344c, S430c; Zvr Virtual Reality Display
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 virtual machines - OEM - phone consulting - 3 years - 24x7
SonicWall Standard Support - Technical support - for SonicWALL NSv 300 - for KVM - phone consulting - 3 years - 8x5
Extreme Networks ExtremeWorks Software Subscription - Technical support - for AirDefense Services Platform - 1 server - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License - 1 switch (48 ports) - EA
Cisco SMARTnet Software Support Service - Technical support - for LIC-UCM-10X-ENHP-A - phone consulting - 1 year - 24x7
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - hosted - for P/N: MX65W-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - hosted - for P/N: MX65W-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - consulting - 4 years - 24x7
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Developer Enterprise - ESD - phone consulting - 1 year
Microsoft Project Online Premium - Subscription licence - 1 user - hosted - academic, Student - Campus, School, EES - All Languages
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 500 users
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Security - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ270
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-3151, 02-SSC-3494
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 4 years - 24x7 - response time: 2 h
Zyxel Nebula Security Service Security Pack - Subscription licence (1 year) - for Nebula NSG100
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 49 months - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 500-999 licences - Open
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 10 devices - phone consulting - 1 year - 9x5 - for JetAdvantage Security Manager
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 250 users
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Customer Service - All Languages
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - upgrade licence - 2 PB capacity - ESD - Base License required - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO11-BAS-A - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ508A
Microsoft Phone System - Subscription licence - 1 user - academic, Student, Faculty - Campus, School - add-on to Skype for Business Online - All Languages
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Vantage Smart Performance - Subscription licence (3 years) - commercial - Win
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 3600 Series - Subscription licence (2 years) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
Cisco Meraki MX80 Advanced Security - Subscription licence (3 years) - for P/N: MX80-HW
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 3600, 3650
Absolute Data & Device Security Professional - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
SuSE Linux Enterprise Server - Subscription (5 years) + 1 Year 24x7 Support - 1-2 sockets, 1-2 virtual machines - flexible licence
SpeechExec Basic Dictate - (v. 11) - subscription (1 year) - ESD - Win, Mac
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Licence - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for HPE D2D4106 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
1 Year extended warraty - up to 53" screen
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Platform - Open Value Subscription - Open - Win, Mac - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
TE 2000 - Maintenance (1 year) - 1 client
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 5000 users
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
Juniper Networks Juniper-Websense enhanced Web filtering for SRX650 Services Gateway - Subscription licence (5 years) - 1 device
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for HPC Head Node Flexible License w/3 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-CSR1-K9= - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/1 Year 9x5 Support - 10 concurrent connections - phone consulting - 1 year - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 6600, 6600 High Availability
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Enterprise Edition w/5 Years 24x7 Support - upgrade licence - 10 concurrent users - OEM - ESD - upgrade from VMware Horizon Advanced - phone consulting - 5 years - 24x7 - response time: 2 h
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1YR
HPE PLATFORM ADVISORY WORKSHOP L2
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW635A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open - All Languages
Microsoft 365 A5 Compliance - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
CLion 20-49 Commercial Annual Subscription 2nd Year(Each) (media: ESD Version: 1.x End-user details required Serial number required Minimum order quantity: 20) (471)
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) - hosted - for P/N: MX64-HW
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for Aruba 2530; HP E2520, Switch 2510G-24, Switch 2510G-48; HPE 25XX, 2610, E2520, V10
Xceed DataGrid for WPF - Team Licence (subscrpition renewal) (1 year) - 4 developers - ESD - Win
Adobe Acrobat Standard for teams - New Licence - 1 user - Value Incentive Plan - Level 1 (1-9) - Win - EU English
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Advanced w/3 Years 9x5 Support - 25 VMs - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - OEM - phone consulting - 5 years - 24x7
Enhanced Support for Flex Plan
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Red Hat Enterprise Virtualization - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets - Linux
Adobe Acrobat Standard for enterprise - Subscription Renewal - 1 user - Value Incentive Plan, Adobe Value Incentive Plan (VIP) Marketplace - Level 3 (50-99) - Win - EU English
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for NSa 3600, 3600 High Availability
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS12-10FPOE
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Juniper Networks Unified Threat Management for J-series Services Router J2320 - Subscription licence (1 year) - 1 device
WatchGuard Firebox Cloud XLarge - subscription licence (3 years) + 3 Years Standard Support - 1 licence - with Basic Security Suite (3 years)
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 1 server, 100 users
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP StorageWorks Storage Mirroring Server Image Copy - phone consulting - 3 years - 24x7
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-0213, 01-SSC-0514, 01-SSC-1358, 01-SSC-1705, 02-SSC-0574
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - volume, GOV - 1000+ level - Open, from CRM Professional, Offer - Single Language
WatchGuard SpamBlocker for FireboxV XLarge - subscription licence (1 year) - 1 virtual appliance
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
Cisco SMARTnet Software Support Service - Technical support - for C1AUPISR4330SK9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Knox Capture - Subscription licence (1 year) - 1 seat - cloud
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSa 6700
Poly+ - Technical support - for Poly CloudConnect Lite powered by Pexip ERC Lite for Microsoft Teams - Term Subscription - phone consulting - 1 year - 24x7 - response time: 30 min
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - volume - 1000+ level - phone consulting - 5 years - 9x5
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks P2000 Snapshot 512 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7030 Controller - 1 device - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service for NSV 470 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CTIOS-1A, LIC-CTIOS-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CTIOS-1A, L-LIC-CTIOS-1A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service for NSA 5650 - Subscription licence (2 years) - 1 appliance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Foundation Acceleration Kit - phone consulting - 5 years - 9x5
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Modular Smart Array 1500 cs
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
Red Hat Linux - Premium subscription (1 year) - 2 guests - 2 sockets - ESD
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days - for Skorpio X4
HPE Aruba Cloud Based Network Management - Subscription licence (5 years) - 1 mobility access switch - hosted - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CTI-ATP-TMS-SW-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
WatchGuard APT Blocker - Subscription licence (3 years) - 1 virtual appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Manager Software - 150 access points - upgrade from HP ProCurve Mobility Manager - phone consulting - 3 years - 24x7 - response time: 2 h
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Standard (v. 7) - OEM - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
WatchGuard Total Security Suite for Firebox Cloud Small - subscription licence renewal / upgrade licence (1 year) + 1 Year Gold Support - 1 appliance
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty, for CRMOL Basic, Offer - All Languages
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 4 years - 24x7 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 20000-49999 licences - Win, Android, Link-OS
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
SonicWall Advanced Gateway Security Suite for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7220 Controller - 1 device - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - Open Value Subscription - Level D - additional product, Open, add-on to Microsoft Advanced Threat Analytics - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ370
SonicWall Analytics - Subscription licence (3 years) - for SonicWall TZ400W
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - hosted - for P/N: MX65-HW
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco Meraki MS Series 320-48 - Subscription licence (10 years) - for P/N: MS320-48-HW
Cisco CON-TSSWP-NSOPNFSO
HPE Proactive Care 24x7 Software Service - Technical support - for HPE MSA 1040 Advanced Virtualized Features - upgrade licence - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (5 years) - Secure Upgrade Plus - Essential Edition
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 100 users/devices - upgrade from Citrix XenDesktop VDI Edition - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - must be purchased after 30 days from product purchase, for licences to be utilised on non-Zebra device terminals, Zebra partner acting as 1-st line of response - phone consulting - 1 year - 8x5 - response time: 4 h
Microsoft Visual Studio Test Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-X1000, BRC-X1000/1, BRC-X1000/WPW
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 4 years - on-site - business hours - response time: NBD - for EliteBook 820 G3; ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - upgrade from VMware ESX Starter - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 1000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for SonicWall TZ570P
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 1000 users - hosted
Cisco ONE Digital Network Architecture Essentials - Term License (5 years) - 1 switch (48 ports)
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 1-2 sockets/virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Templates Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
Juniper Networks Web Filtering for Secure Services Gateway 550 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-K9 - phone consulting - 1 year - 24x7
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 1-250 licences - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ370
SonicWall Comprehensive Anti-Spam Service for NSA 3650 - Subscription licence (2 years) - 1 appliance
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7240 VIA agent - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Business Service Performance Software Module - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Wireless Services Manager - 50 access points - consulting - 3 years - 24x7
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 100000 additional posts - hosted - academic, Faculty - Campus, School - All Languages
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Virtual Desktop Infrastructure Suite - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level F - additional product, with MDOP - Win - All Languages
Cisco Digital Network Architecture Essentials - Term License (1 month) - 1 switch (48 ports) - for renewal only
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 5 licences - phone consulting - 3 years - 24x7
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 2000 users - for P/N: 01-SSC-7413
NVIDIA Grid Virtual PC - Subscription licence renewal (23 months) - 1 concurrent user
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for VMware ESXi - phone consulting - 3 years - 24x7
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Europe
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 50 users
Microsoft Bing Maps Internal Website Usage Add-on - Subscription licence (1 month) - 100000 transactions - Open Value - additional product - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q7M86A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Print Carbon Neutral Certification Service - Technical support - consulting - for Color LaserJet Managed MFP E78223, MFP E785, MFP E786, MFP E877; LaserJet Managed MFP E730
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (4 months) - 1 concurrent user
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 4 years - 9x5 - response time: next available agent - 1000+ seats
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - academic, Student - Open Value Subscription - Open Student - Win - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5
Cisco Digital Network Architecture Advantage with Existing Essentials - Term License - 24 ports
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW177A
LFH4712 SpeechExec 11 Dictate 2 Year Subscription Download
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 210 - Subscription licence (3 years) - 1 device
Microsoft Core CAL - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
datAshur BT Management Console - Subscription licence (1 year) - volume - 2000+ level
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
With Dragon Anywhere Group as part of your mobile documentation workflow, mobile professionals can take detailed notes, complete reports of any length, or even fill out forms - all by voice - directly on their mobile device in real time. For more accurate dictation and to meet business-specific needs, Dragon Anywhere Group can be customized with words such as industry terms, as well as custom commands to insert frequently used text or fillable forms.
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
HPE Foundation Care Software Support 9x5 - Technical support - for HPE MSA 1040 Advanced Virtualized Features - upgrade licence - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from Standard - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zyxel Content Filtering/Anti-Spam - Subscription licence (1 year)
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 15 G8
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7240 VIA agent - 1 device - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: N7P34A, N7P34AR, N7P35A, N7P35AR, N7P35SB
HP Analytics Proactive Management - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 notebook - DaaS Standard - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support - for HP 240 G7, 250 G6, 250 G7, 255 G7; x2 210 G2
Microsoft Mobile Asset Management Distance Matrix Manual - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - North America
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-LS-1AP-N - phone consulting - 1 year - 24x7
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT GS980M/52PS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW091A
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 100-249 licences - Win, Mac
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - business hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z3200ps
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - consulting - 3 years - 8x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, add-on to CRM Basic, Offer
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 250 additional nodes - phone consulting - 2 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 10 licences - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P350
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Additional Portal Add-on - Subscription licence (1 month) - hosted - volume - Microsoft Cloud Germany - All Languages
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 630 G9, 640 G9, 65X G9; ProBook 630 G8, 630 G9, 635, 640 G5, 650 G8, 650 G9
Electronic HP Care Pack Installation and Startup - Installation / configuration - for VMware Capacity Planning Assessment - 200 servers - 1 year
Cisco Meraki MX60W Advanced Security - Subscription licence (5 years) - for P/N: MX60W-HW
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 25000 endpoints - ESD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ProLiant DL160 Gen8, DL165 G7
Virtual Machine Manager Pro - Subscription licence (3 years) - 3 nodes
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 500 endpoints - ESD - Linux, Win, Mac
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - OEM - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (10 months) - 1 concurrent user
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence renewal (1 year) - NFR - for NSa 3600
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 5000 users
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1140T-TMC=
Microsoft Enterprise Mobility + Security A5 - Step-up subscription licence - 1 user - upgrade from Microsoft Enterprise Mobility + Security A3 - hosted - volume
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 1 node, up to 4 sockets - phone consulting - 1 year - 9x5
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 1000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Continental Clusters for Linux - 2 sockets, 1 core - flexible platform - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 appliance - for P/N: MX84-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Guest - 100 endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR ReadyRECOVER - Maintenance (1 year) - 4000 desktops
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Analytics and Location Engine - licence - 1 access point - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Azure - Subscription licence - 1 server - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 48 ports - Enterprise Agreement
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
Poly Elite - Technical support - for Poly Clariti Core Edge Appliance and Virtual Edition Base Software - phone consulting - 1 year - 24x7
HPE LoadRunner SAP Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Cisco Partner Support Service Software Upgrade - Technical support - for AC-VPNO-25 - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for C1-4320-PERF-K9 - phone consulting - 1 year - 24x7 - for P/N: C1-4320-PERF1-K9, C1-4320-PERF-K9
Cisco SMARTnet Software Support Service - Technical support - for AC-VPNO-50 - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
SonicWall Standard Support - Technical support - for SonicWALL NSv 300 - for KVM - phone consulting - 1 year - 8x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE CloudSystem Enterprise - 16 servers - phone consulting - 3 years - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - phone consulting - 5 years - 9x5
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9389AR#ABB, J9523AR
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 40 months - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 2; M70s Gen 2; M75s Gen 2; M75t Gen 2; M80; ThinkEdge SE50
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX84-HW
LANDesk Base Support with Incident Pack - Technical support - web support - 1 year - 5 incident - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Predictable budgets
A single, upfront investment allows accurate prediction of yearly system repair costs.
Significant savings
Accidental Damage Protection saves you significantly relative to the cost of repair or new system. Users typically save between 28% - 80% depending on machine and repair.
Quality assurance
ADP is performed by Lenovo-Trained technicians, using Lenovo-Qualified parts, reducing the need for re-repair.
Comprehensive repairs
Lenovo's comprehensive diagnostic tools can identify hidden damage that may have otherwise gone untreated.
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 100000 endpoints - ESD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 2P Small Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
SonicWall Network Security Manager Essential - Subscription licence (3 years)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2130T-TMC=
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, from SA, from CRM Basic, Offer - Single Language
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AW576A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Installation Service - Installation - for P/N: R3R72A, R3R72B
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Cisco SOLUTION SUPPORT FOR SW - DNA
VisibilityIQ Foresight Connect - Subscription licence (5 years) - 1 mobile device - hosted - volume - 2500+ level
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft System Center Configuration Manager Client ML - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL376A
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project Standard - All Languages
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 8 processors - consulting - 1 year - 9x5
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - Medium Business, Small Business
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Skype for Business Server Standard CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - 1 access point - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - for VMware Infrastructure Starter - OEM - 1 day
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 15u G6, 17 G6
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 11-20 licences - phone consulting - 1 year
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CM6040 MFP
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Forefront Unified Access Gateway - Software assurance - 1 device CAL - MOLP: Open Volume - Level C - Win - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-0649, 02-SSC-0912, 02-SSC-1473, 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
Juniper Networks Unified Threat Management for SRX100/SRX110 Services Gateway - Subscription licence renewal (3 years) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - phone consulting - 1 year - 24x7
Wasp Barcode 7 Hour Customer Site Training (UK ONLY)
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic - Win
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 455r G6, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
1 Y NEBULA PLUS PACK LICENSE LICS PER DEVICE
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - upgrade licence - 6 processors - OEM - ESD - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Tech Install CRU - Installation - 4 years - on-site - for S400; ThinkCentre M700; M800; M810; M820z AIO; ThinkSmart Hub 500; V510; V540-24IWL AIO
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-N3K-K9 - phone consulting - 1 year - 24x7
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
Veritas Essential Support - Technical support (renewal) - for VERITAS System Recovery Small Business Server Edition - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M855dn, M855x+, M855x+ NFC/Wireless direct, M855xh
SonicWALL Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSA 6600, 6600 High Availability, 6600 TotalSecure
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1000+ level - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE
Cisco Software Application Support - Technical support - for L-CSMPR-100-K9 - phone consulting - 1 year - 24x7
HPE LoadRunner Wireless Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Cisco CX Success Tracks Level 1 - Technical support - for DN-SW-APL - phone consulting - 24x7 - response time: 30 min
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise - phone consulting - 5 years - 24x7
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B69B, Q8B69BR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet Enterprise Flow 5000 s3, Enterprise Flow 5000 s4; ScanJet Enterprise Flow 5000 s5
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 2500-4999 licences - ESD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 300
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW175A, JW175AR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (2 licences) w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance
Microsoft Enterprise CAL Suite - Software assurance - 1 user CAL - MOLP: Enterprise - 1 Year Acquired Year 1, with services - Win - All Languages
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 50-99 licences
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Data Loss Prevention for FireboxV Small - subscription licence (1 year) - 1 virtual appliance
Skype for Business - Software assurance - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years 24x7 Support - 1 node - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 24X G6, 24X G7, 24X G8, 25X G5, 25X G6, 25X G7, 25X G8, 340S G7; x2
Zebra Enterprise Software Support - Technical support - phone consulting
Cisco Partner Lifecycle Services - Technical support - for CUBE-T-STD, CUBE14-T-STD, MIG-CUBE-C1-STD, MIG-CUBE14-C1-STD, UPG-CUBE-TS-12-14=, UPG-CUBE-TS-12TO14 - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - ESD - software only - parts and labour - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 2 processors - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Web Filtering for Secure Services Gateway 350 - Subscription licence renewal (1 year) - 1 device
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Hewlett Packard Enterprise HP3M7E
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Acronis Files Connect - Maintenance (renewal) (3 years) - 1 server (unlimited clients) - ESD - Win - English
XML Developer Professional - Maintenance (renewal) (2 years) - 1 floating licence - volume - 5-9 licences - Linux, UNIX, Win, Mac
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 5 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for Pro x2; ProBook 630 G8, 635, 640 G8, 64X G3, 64X G4, 650 G4, 650 G5, 65X G2, 65X G3
MadCap Maintenance Plan Platinum - Technical support (renewal) - for MadCap Lingo - phone consulting - 1 year - 14x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 50 users - for Email Security 200
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 10-49 licences - Win
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Project Standard
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Software Application Support - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier - 10 virtual machines - upgrade from VMware View Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Cloud Managed IT Easy Connect - Subscription licence (1 year) - 2 cores - hosted - Small Business
NETGEAR ReadyRECOVER - Maintenance (1 year) - 20 desktops
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Standard product group - phone consulting - 5 years - 24x7
HPE LoadRunner Remote Access Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 1-99 licences - ESD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-P9000, SC-P9000V
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Enterprise (v. 7) - upgrade licence - 1 licence - OEM - ESD - upgrade from VMware vRealize Suite Advanced - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE P2000 Array System Remote Snap - 1 disk array - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ470
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Scalar i2000, i6000
HP STARTUP SUPERDOME 2 SERVICE SVCS .
Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible - Subscription (5 years) + 5 Years 24x7 Support - 1 licence
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6
Microsoft Enterprise Mobility + Security A3 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Pointnext Tech Care Essential Service with Defective Media Retention - Technical support - for HPE OneView w/o iLo - Per Socket License - phone consulting - 5 years - 24x7 - response time: 15 min
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour ( for remarketed only ) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics CRM Online Essential - Subscription licence (1 year) - 1 user - hosted - academic, Microsoft Qualified - OLP: Academic - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (1 year) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Suite - 10 licences - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (2-32 CPU) - phone consulting - 1 year - 9x5
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Learning Solutions: IT Academy - Services Subscription Licence (1 month) - 1 user - Open Value Subscription - Level E - additional product - Win - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 4 cores - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 2 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
Cisco CON-SNTP-ONSSC158
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Addon - 10 concurrent connections - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX210 Services Gateway - Subscription licence (5 years) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
SonicWall SuperMassive 9400 - Advanced Edition - security appliance - 10GbE - 1U - SonicWALL Secure Upgrade Plus Program (3 years option) - rack-mountable
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage - Cloud License (5 years) - 100 Mbps - for P/N: C1111-8PLTELA-DNA, ISR4321-DNA, ISR4351-DNA, VEDGE-1000-ACK9-RF, VEDGE-2000-ACK9-RF
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
Dell Upgrade from 3Y Basic Onsite to 4Y Basic Onsite - Extended service agreement - parts and labour - 1 year (4th year) - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Microsoft Dynamics 365 Team Members - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - from SA, from AX Task/Self Serve - All Languages
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for NSsp 15700
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ470
Zebra Technical and Software Support - Technical support - for RFID Fixed Reader - 1 reader - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - phone consulting - 3 years - 9x5
SonicWall Content Filtering Security - Subscription licence (3 years) - 1 appliance - for SonicWave 224w, 231c, 231o
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Microsoft Bing Maps Enterprise Platform - Subscription licence - 1 user - Open Value - additional product - Win - Single Language
Cisco Smart Net Total Care Software Support Service - Technical support - for L-UPG-LS-1AP-N - phone consulting - 1 year - 24x7
Poly Elite - Technical support - for Polycom RealPresence Desktop for Windows and MacOS Application - 50 users - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCloud Director - 25 virtual machines - phone consulting - 1 year - 9x5
Cisco Solution Support - Technical support - for DNA-P-10M-E-5Y - On-Premise licence - 10 Mbps - for Cisco DNA Essentials - phone consulting - 5 years - 24x7 - for P/N: ISR1100X-6G-RF
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Stability Mount
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - 10 VMs - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve Identity Driven Manager (v. 3.0) - 500 users - phone consulting - 3 years - 9x5
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Subscription licence (3 years)
Zebra Technical and Software Support - Technical support - 1 device - volume - 251-1000 licences - phone consulting - 1 year - 8x5 - response time: 4 h
Poly Technical Account Manager - Technical support - custom - consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90a Gen 2; M90a Gen 3; M90a Pro Gen 3; M910; M920z AIO; M93; X1
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Web Filtering for Secure Services Gateway 140 - Subscription licence (1st year) - 1 device - for Secure Services Gateway SSG 140
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Operations Advanced Bundle - 25 virtual machines - phone consulting - 4 years - 9x5
Acronis Files Connect - Subscription licence (annual) - 1 school - academic - Win - English
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: J9855A#AC4, J9855A#B2C
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB909A, BB909AR, BB909B, BB909BR
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 10 licences - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Poly Premier - technical support - for Poly Meeting Director - 1 year
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-UWL-STD1K, L-LIC-UWL-STD1K - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - consulting - 3 years - 8x5 - response time: 2 h
Cisco Core & Aggregation Essentials - Subscription licence (3 years) - 100 Gbps - Cisco Software Innovation - for licences with active support agreements only - for Network Convergence System 5501, 5502, 5504, 5508, 55A1, 55A2
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkStation P510 30B4, 30B5; P710 30B6, 30B7; P910 30B8, 30B9
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 20 named users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP 100 Bundle Software - phone consulting - 1 year - 9x5
Microsoft Visual Studio Premium with MSDN - Software assurance - 1 user - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for Virtual Data Center w/5 years 24x7 Software - 2 sockets - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 2 processors - consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Software Support - Technical support - for Cisco MDS 9100 Fabric Manager Server Package - 1 switch - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center Web 2.0 - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 days - for SureColor SC-P5000, SC-P5000 STD Spectro, SC-P5000 Violet, SC-P5000 Violet Spectro
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSV 300 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 1 year - 9x5
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for SUSE Linux Enterprise Live Kernel Patching for SAP - subscription - 1-2 sockets - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft System Center Datacenter Edition - Software assurance - 2 processors - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StorageWorks Modular Smart Array 1500 cs
SonicWall Analytics - Subscription licence (2 years)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (3 years) - 100 Mbps
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-FND - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Threat Defense Threat and Malware - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1120T-TM=
LINQ Insight Standard Edition - Subscription (renewal) (1 year) - 1 developer
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 1 licence - ESD - consulting - 3 years - 8x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ270
Microsoft Desktop Optimization Pack for Software Assurance - Subscription licence (1 month) - 1 PC - Open Value - additional product - Win - English
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSa 4700
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software Module - 5 additional nodes - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Poly Clariti Upgrade Service - Remote installation - for Poly RealPresence Clariti - 1 infrastructure product
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JD375A#AC4, JD375A#ACD, JD375AR#ABA, JD375AR#ABB, JD376A#ACD, JD376A#ACE, JD376AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1000+ level - phone consulting - 5 years - 9x5
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for P/N: L-ASAV-P=
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Resilient Storage Add-on - 2 sockets, 2 guests - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 250-499 licences - Win, Android, Link-OS
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 7YR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Identity Driven Manager (v. 3.0) - 500 users - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 5000 licences - phone consulting - 3 years - 9x5
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 12 / 15 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 9155, 9155 Model 12, 9155 Model 15
SecureBridge Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Enterprise License Bundle - 1 access point - academic - for retail customers - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Enterprise Mobility + Security A3 - Subscription licence (1 month) - hosted - volume - add-on to device Core CAL / ECAL - All Languages
Microsoft Visual Studio Test Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY690A
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-16150, ET-5800
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Enterprise - Open Value - Open, Renew to the Cloud - Win, Mac - All Languages
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 150, 20X, 25X, 6100, 6500, 6500 E709, 6500A E710, 6600 H711, 6700, 6820, 6951
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 100 users
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (1 year)
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Juniper Networks Web Filtering for Secure Services Gateway 140 - Subscription licence (2 years) - 1 device
Microsoft Dynamics CRM Professional CAL - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Pointnext Tech Care Essential Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/3 Years 24x7 Support - phone consulting - 4 years - 24x7 - response time: 15 min
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Network Virtualization - Subscription licence (6 months) - 1 floating instance, 1 concurrent flow - volume - 1-10 licences - ESD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Access Advanced - Term License (3 years) - 10 Gbps - SIA
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 8 servers - consulting - 3 years - 24x7
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1-99) - additional product, Open - All Languages
Veeam Production Support - Technical support - for Veeam Availability Suite Enterprise Plus for VMware - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 2 months - 24x7 - response time: 4 h
McAfee Anti-Malware - Subscription licence (a la carte) (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - 1 array - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 virtual machines - OEM - phone consulting - 5 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard for Linux - 1 server - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for VMware ESXi - phone consulting - 1 year - 24x7
Nuance User Management Center - Subscription licence (1 year) - 1 user - OLP - Level A (5-25) - Win
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 10 TB storage space - phone consulting - 2 years - 24x7 - response time: 1 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard Extension for SAP for Linux - 1 server - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
WatchGuard WebBlocker for Firebox Cloud XLarge - subscription licence (1 year) - 1 cloud instance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 10-24 licences - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser F PJB projectors) - 5 years - shipment - response time: 24 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for SOHO 250 Series - Subscription licence (1 year) - 1 appliance - for P/N: 02-SSC-0938, 02-SSC-1815
Microsoft Windows Server Standard Edition - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11TB storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8D07A
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR4115T-TM=
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 2 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 year) - 1 device - hosted - academic - Open Value Subscription - Level F - Open Faculty, from SA - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 2 processors - consulting - 3 years - 24x7
Cisco Adaptive Security Virtual Appliance ASAv5 - Term Subscription (1 year) - 100 Mbps - ESD
Cisco Smart Net Total Care Software Support Service - Technical support - for CCX-125-N-E-LIC - phone consulting - 1 year - 24x7
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530L-28GPX-30, AT-X530L-28GPX-50
HPE - Extended service agreement - parts and labour - 3 years - on-site - for HPE 3500-24G-PoE yl Switch
Hewlett Packard Enterprise HJ0B3E
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (20 months) - 1 concurrent user
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1387, 02-SSC-1467, 02-SSC-3151, 02-SSC-3426, 02-SSC-3452, 02-SSC-3494
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence (1 month) - hosted - academic, volume - add-on to Team Members, Microsoft Cloud Germany - All Languages
Cisco CX Success Tracks Level 1 - Technical support - for C9200CX-DNA-E-8, C9200CX-DNA-E-8= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 floating licence - volume - 10-19 licences - phone consulting - 2 years
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ270W
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 1 PB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Smart Connect with Wireless Service Manager Virtual Appliance - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for P/N: L-FPR1010-P=
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device, 1 access point - K-12 Schools - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 100 users
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 10 devices - phone consulting - 1 year - 9x5
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 10YR
Electronic HP Care Pack Critical Advantage - Technical support - 1 processor - phone consulting - 1 year - 9x5
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (7 months) - 1 concurrent user
HPE Base Hardware Integration High Density - Factory integration
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 3; M75s Gen 2; M75t Gen 2; ThinkCentre neo 50; ThinkEdge SE50
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JW629A
Cisco Meraki Insight X-Small - Subscription licence (3 years) - up to 100 Mbps
Cisco Meraki Insight X-Small - Subscription licence (3 years) - up to 100 Mbps
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks MSL8096
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW822A
Microsoft Dynamics 365 for Customer Service Professional Add-on - Subscription licence - hosted - academic, Student, Faculty - add-on to Customer Service - All Languages
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - business hours - response time: NBD - for ZBook Create G7, Studio G10; ZBook Firefly 16 G10, 16 G9; ZBook Fury 16 G10, 16 G9, 17 G8
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Student, Platform - Open Value Subscription - Open Student - All Languages
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
Cisco Meraki Insight Medium - Subscription licence (5 years) - up to 750 Mbps
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (1 year) - 1 Gbps throughput
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q86A, K2Q86AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Standard Software Platform - 50 nodes - consulting - 1 year - 8x5 - response time: 2 h
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System / StorNext Storage Manager / StorNext Distributed Data Mover Option - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - 10 VMs - OEM - phone consulting - 5 years - 24x7
Microsoft System Center Orchestrator Server - Software assurance - 1 user - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for Brocade 300
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise R0F99AAE
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Computrace Data Protection - Subscription licence (6 years) - electronic
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - consulting - 1 year - 24x7
JetBrains Upgrade Subscription - Technical support (renewal) - for YouTrack (v. 6) - 25 users - e-mail consulting - 1 year
HPE Docker Datacenter - Subscription upgrade licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker CS Engine - ESD - UNIX
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ370W
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for HP Canonical Ubuntu Advanced Server - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Exchange Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Remote Office Bundle - Maintenance (1st year) - 1 device
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Enterprise Add-On - 10 VMs - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Cisco SMARTnet Software Support Service - Technical support - for VCS-C-GWBDL - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 1 additional node
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Proliant Inside/Desk Small Product Delivery Service
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; X12 Detachable
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Carbonite Availability - Subscription licence (1 year) + 24x7 Support - 1 server - HPE Complete - Win
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw, MFP M479fnw
Microsoft Access - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ570
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Microsoft System Center Endpoint Protection - Subscription licence (1 month) - 1 device - Open Value - additional product - Win - Single Language
FALC. X3+ S.SL DOCK EOC 5D 5Y SVCS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
SonicWall Essential Gateway Security Suite Bundle - Subscription licence (3 years) - for NSsp 15700
Juniper Networks Juniper-Websense enhanced Web filtering for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 named user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco CX Success Tracks Level 1 - Technical support - for C9500-DNA-48Y4C-A, C9500-DNA-48Y4C-A= - phone consulting - 24x7 - response time: 30 min
Cisco ONE Digital Network Architecture Essentials - Term Licence renewal (1 year) - 10 Mbps - on-premise, renewals only
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows CE - 1 device - volume - 1000+ level - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
NVIDIA GRID Virtual PC - Subscription licence (3 years) + 3 Years Support Updates and Maintenance agreement (SUMS)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX550 - Subscription licence (3 years) - 1 device
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JG894AR, JG895AR, JG896A#ABH, JG896AR, JG897A, JG897AR, JG898AR, JG899A, JG899AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Cisco Meraki MS Series 220-24 - Subscription licence (1 year) - for P/N: MS220-24-HW
HPE Critical Advantage L2 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - 1 disk array - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Aerohive HiveManager Classic Online - Subscription licence (1 year) + 1 Year Select Support - 1 device - hosted
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL SOHO 250 Series - Subscription licence (2 years) - 1 appliance
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
CorelDRAW Technical Suite - Subscription licence (1 year) - 1 user - CTL - 51-250 licences - Win
Cisco Meraki Cloud Archive 180 Day - Subscription licence (5 years)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
WatchGuard Standard Support - technical support (renewal) - for WatchGuard FireboxV Medium - 3 years
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B605V/ZM, B615V_X, B615V_XL, B615V_XLM, B615V_XM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Cisco CON-SNTP-WAVEING4
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 floating licence - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
Microsoft Enterprise CAL Bridge for Office 365 - Subscription licence (1 month) - 1 user - Open Value Subscription - additional product - Win - All Languages
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX67-HW
TSS PREOWNED MIDRANGE 8X5 3YR
SonicWall Advanced Gateway Security Suite for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 100-499 users - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Deep Inspection for Secure Services Gateway 550 - Subscription licence (2 years) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5
NETGEAR ReadyRECOVER - Maintenance (1 year) - 2000 desktops
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (3 years) - 1 Gbps
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox B235, B235V_DNIUK
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 4 years - 9x5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeAnalytics - phone consulting - 1 year - 24x7
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 24x7 Support - 15 sockets - ESD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 3 years - 9x5 - response time: 2 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 5YR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - response time: NBD - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG510A, JG510A#ABB, JG510A#ABH, JG510A#B8X, JG510AR, JG510AR#ABH, JH038A, JH038AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Replication - phone consulting - 4 years - 24x7 - response time: 2 h
Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 8x5 - response time: NBD
Cisco Digital Network Architecture Advantage with Existing LAN Base - Term License - 48 ports
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Forefront Endpoint Protection - Subscription licence - 1 device - academic, Student - Open Value Subscription - Win - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Add-On - 100 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 54 months - 24x7 - response time: 4 h
SuSE Linux Enterprise Server for HPC Compute Node - Subscription (1 year) - 1-2 sockets - flexible licence
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSV 300 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX450-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX450-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for SonicWall TZ570P
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 50 users
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
Juniper Networks Juniper-Websense enhanced Web filtering for SRX550 Services Gateway - Subscription licence (5 years) - 1 device
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Brocade Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - on-site - response time: 4 h - for Brocade 6510
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 1600
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
VPository Value Subscription - subscription licence (1 month) - 30 GB capacity
AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for MacBook Pro (Late 2020)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 10000 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Depot - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for Yoga 5G 14Q8CX05; 7 14; Yoga Slim 7 Pro 14ACH5 O; 7 Pro 14ACH5 OD; 7 Pro 14IHU5 O
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS250-24-HW
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - 1 appliance
HPE Aruba Meridian AppMaker with Content Management - Subscription licence (1 year) - 1 White label - hosted - ESD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour (for autoloaders and desktop tape drives) - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (5 years) - 1 gateway
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 3, from CRM Basic, Offer - Win - Single Language
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Project Online - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Project CAL
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 3 years - on-site - 24x7 - response time: 4 h - for Storage D1212 4587; D1224 4587
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 desktop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for HP 215 G1, 255 G2, 25X G3; Desktop Pro A G2, Pro G2; EliteDesk 800 G2
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 750 users
HPE 24x7 Software Technical Support - Technical support - for LifeKeeper Protection Suite for Citrix XenServer Enterprise/Platinum - 20 users - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ470
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for NSa 2700
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X220-52GP-30, AT-X220-52GP-50
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 8 processors - consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 5 years
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 58 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Standard Software Platform - upgrade from HP ProCurve Manager Plus - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 25 users
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HR4C2E
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 2; M70a Gen 3; M820z AIO; ThinkCentre neo 30a 27 Gen 4
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 9250; SuperMassive 9200
Cisco Software Application Support - Technical support - for L-CSMPR50-4.14-K9 - phone consulting - 1 year - 24x7
Poly Elite - Technical support - for Poly Clariti Core Edge Appliance and Virtual Edition - Capacity License - 50 calls - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (5 years) - Secure Upgrade Plus - Advanced Edition
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Server - 4 processors - consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage - Technical support - for VMware ThinApp Suite - phone consulting - 1 year - 24x7
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - carry-in - 24x7 - repair time: 30 days - for Mediant 800
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E4200-24G Switch
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Business Critical - Technical support - for HPE Docker CS Engine - subscription upgrade licence - up to 2 CPU sockets - ESD - upgrade from Business Day - phone consulting - 1 year - 24x7 - response time: 2 h
Red Hat Enterprise Linux Server - Premium subscription (3 years) + Lenovo Support - 1 physical server (2 sockets)/virtual server (2 guest OS) - for ThinkSystem SR250 V2; SR630 V2; SR645; SR650 V2; SR665; ST250 V2; ST50; ST50 V2; ST650 V2
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (250-499) - additional product, Open
Cisco Meraki MX80 Enterprise - Subscription licence (3 years) - 1 appliance - hosted - for P/N: MX80-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS410-32-HW
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 250 devices - phone consulting - 5 years - 9x5
Acronis Backup Standard Workstation - Subscription licence (1 year) - 1 machine - ESD - Win, Mac
HP Quality Center Enterprise Edition - Area Licence (subscription) (1 month) - 1 concurrent user - electronic
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - for Firebox T15-W
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 5 named users - web support - 2 years - business hours - response time: 1-2 business days
Microsoft Enterprise Mobility + Security E3 Full - Subscription licence (1 month) - 1 user - hosted - volume - All Languages
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for P/N: L-FPR1140-P=
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level G (500-999) - Win - English
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps / Customer Engagement Plan / Unified Operations Plan - 1 user - academic, promo, Student, Faculty - School - consulting - 1 month - 24x7 - response time: 1 h - All Languages
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Secure Firewall 3105 Threat Defence and AMP 3Y Subs
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Knox Configure Dynamic Edition - Subscription licence (3 years) + Samsung Level 1 and 2 Tech Support - hosted - Worldwide
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: DDM45-CR10-002A
Cisco CON-ECMU-C1F2PNE9
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Installation & Startup Service - Installation - 1 incident
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional Floating License - 1 concurrent user - phone consulting - 1 year
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco ONE Digital Network Architecture Essentials - Term License (3 years) - 1 switch (24 ports)
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Critical Advantage L3 - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync P553, P553 PG, V423-TM, V463-TM, X464UNV-2, X552S, X552S PG
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ508A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for XenServer Enterprise Edition - 4 processors, 2 processors - phone consulting - 1 year - 24x7 - for Integrated Citrix XenServer Enterprise Edition
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 4 guests - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 1 year (2nd year) - pick-up and return
SWSS UPGRADES CSR 1000V e PAK year 2.5Gbps AppX Package
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (30 days) - 500 users
HPE 4-hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS12-8POE
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - licence - up to 10000 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo's 3-year Sealed Battery Warranty is available in conjunction with a purchased extension or base 3-year system warranty. The extended battery warranty is available with depot or onsite service and offers a one-time replacement in the event a covered battery fails to meet minimum performance standards.
HPE Proactive Care Personalized Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - 1 tape library - phone consulting - 4 years - 24x7
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Pro (Mid 2017)
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Standard Edition - 1 processor - upgrade from VMware vCenter Server Foundation - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier Upgrade - 10 device packs - upgrade from VMware View Enterprise - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management (20 packs) - 1 PC - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
iXware Cloud Fax - Subscription licence (1 year) - 1000 credits, 1 fax to e-mail account, 20 e-mail to fax accounts
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Customer Service - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Service Virtualization Premium - Term License (3 months) - 1 server instance - electronic
Poly Remote Manual Configuration - Installation / implementation - for One Zoom Room Intelligent Director Video Solution
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for HPE DP Express Network Backup Agent/Media/Backup Srv/BMDR - phone consulting - 3 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/1 Year 9x5 Support - 10 concurrent connections - phone consulting - 1 year - 24x7
Cisco Meraki MI Small - Enterprise - Term License - 1 appliance
NEC - Extended service agreement
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Zebra Technical and Software Support - Technical support - 1 unit - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (60 days) - 5000 users
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 2 processors - consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 4 years - 24x7
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Graphics Suite - Enterprise licence - 1 user - volume - 51-250 licences - 2 years
Juniper Networks - Licence
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for MS Windows IA-64 - consulting - 1 year - 9x5
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 8 servers - phone consulting - 4 years - 24x7
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
NETGEAR ProSupport Professional Setup and Configuration - Installation / configuration - on-site - for NETGEAR M6100-44G3-POE+; ReadyDATA 4U Expansion Chassis EDA4000, 5200
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E5500-24-SFP Switch
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ300
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Red Hat Enterprise Virtualization - Subscription (5 years) + 5 Years 24x7 Support - 2 sockets - flexible licence - Linux
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 3 years - shipment - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - academic, promo - OLP: Academic - Level B - Win - Single Language
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Technical Suite - Enterprise licence - 1 user - volume - 251+ level - 1 year - Multi-Lingual
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-N-P-LIC - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, from SA - All Languages
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH395AR
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, for CRMOL Basic, Offer - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Starter - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for Network Security Virtual (NSV) 470
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Juniper Networks Juniper-Websense enhanced Web filtering for SRX100/SRX110 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - 1 appliance - for NSa 9650, 9650 High Availability
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 54 months - 24x7 - response time: 4 h
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-T=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ075A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Network and Digital Network Architecture Essentials - Term License (3 years) - 1 switch
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 50-99 licences - Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 100000 endpoints - ESD - Linux, Win, Mac
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 1000-2499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
5yr Care pack upto 43 screen
HP Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Sonicwall Capture Client Advanced - Subscription licence (3 years) - Competitive Displacement Program - 50-99 licences - Win, Mac
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for PowerEdge R230, R430
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740T-56-1G-R
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
AudioCodes Customer Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
VSI Pascal - Update Service - OpenVMS
SonicWall Content Filtering Service - Subscription licence (3 years) - for NSa 2700
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - shipment - 8x5 - response time: NBD - for P/N: CS-KIT-MSRP-K9, CS-KIT-MSRP-K9-RF, CS-KIT-MSRP-K9-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from Enterprise - phone consulting - 5 years - 9x5
Cisco Meraki Insight Large - Subscription licence (5 years) - up to 5 Gbps
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 1 PB capacity - consulting - 5 years - 8x5 - response time: 2 h
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Build Agent - 1 concurrent user - commercial, past-due - ESD - 1 year
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-10-SW-K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Pro MFP M375nw
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment (v. 4.0) - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 50 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco ESA-ESI-AT-LIC
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 6600 Series - Subscription licence (2 years) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Full - 16 ports - upgrade from HP 1606 Extension SAN Switch Base - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - 1 appliance - for NSa 9450, 9450 High Availability
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Hewlett Packard Enterprise HP9S7E
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 59 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - upgrade from Standard - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 74/84xx - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (43 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG875A#AC3, JG875A#AC4
SonicWall Hosted Email Security - Subscription licence (1 year) + Dynamic Support 24X7 - 1000 users
Acronis Backup Advanced for Workstation - Subscription licence (3 years) - Win
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 500-999 licences - Open
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Heartbeat - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 20+ level - ESD - Linux, UNIX, Win, Mac
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
Absolute Data & Device Security Standard - Subscription licence (1 year)
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
SonicWall Content Filtering Service - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - Single Language
Xerox Advanced Exchange Warranty - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for DocuMate 3120
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE LoadRunner Templates Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-24-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL261A#ABB
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; Workstation Z VR Backpack G2; ZBook 17 G6
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - 10 VMs - OEM - phone consulting - 3 years - 24x7
HP Analytics Proactive Management Premium Service - Subscription licence (3 years) + 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - 1 laptop - hosted - ESD - Win, Android, iOS - for EliteBook Folio 1040 G3; ProBook 430 G6, 440 G6, 450 G6; ZBook 15 G4, 17 G4
Hewlett Packard Enterprise H6SV4E
Poly Partner Advantage - Technical support - for Polycom ContentConnect - 150 sessions - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Single Language
NVIDIA Grid Virtual PC - Subscription licence renewal (25 months) - 1 concurrent user
Cisco Digital Network Architecture Essentials - Term License (3 years) - for P/N: C9400-DNA-E=, C9404R-48U-BNDL-E, C9407R-96U-BNDL-E, C9410R-96U-BNDL-E
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Service Health Manager Software Module - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 4 guests - 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL TZ 350 Series - Subscription licence (2 years) - 1 appliance
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 1000-4999 licences - Win, Mac
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL380 G6 Package Cluster
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
Juniper Networks Deep Inspection for Secure Services Gateway 320 - Subscription licence (2 years) - 1 device
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
Cisco Solution Support - Technical support - for Cisco DNA Advantage - for C9500X-DNA-60L4DEA, C9500X-DNA-60L4D-A, C9500X-DNA-60L-A= - Term License - phone consulting - 24x7 - response time: 30 min
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Windows Server Datacenter Edition - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 2 - Single Language
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP DL 1U-2U SERVER BULK PACKAGE
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1010T-TMC=
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
IGEL-D COSMOS PRIORITY PAS 3 YEAR (1 TO 99)
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Basic, Offer
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Office Pro Plus - All Languages
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 500 users
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 1-9 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for NSa 4700
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 1-25 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Elo Extended Warranty - Extended service agreement - parts and labour - 3 years - repair time: 14 days - for Backpack 3.0
HP Care Pack Pick-Up and Return Service - Extended service agreement - 3 years - pick-up and return - for OMEN by HP 15; HP 14, 15, 17; ENVY 13, 14, 15, 17; ENVY x360; Pavilion 13, 15
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack - 50 users - ESD - 1 year - English
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Access Management Software - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
WatchGuard APT Blocker - Subscription licence (3 years) - 1 virtual appliance - for Firebox M570
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ470
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Microsoft Visio Online Plan 1 - Subscription licence - hosted - Open Value Subscription - additional product, Open - All Languages
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2, from CRM Essentials, Offer - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 3 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 device - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
AudioCodes Customer Support - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 4 years - 24x7
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T15
Zebra Technical and Software Support - Technical support (renewal) - for Zebra All-touch Terminal Emulation for Android - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Install charge per device (this would include copying over the OS to the new SSD)
HPE Proactive Care Next Business Day Service with Defective Media Retention - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB909A, BB909AR, BB909B, BB909BR
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 800 - phone consulting - 1 year - 8x5
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Veeam Production Support - Technical support - for Veeam Availability Suite Enterprise for VMware - HPE Complete - includes first year 24/7 uplift - phone consulting - 4 years - 24x7 - response time: 1 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
Acronis Backup Standard Windows Server Essentials - Subscription licence renewal (3 years) - 1 server - ESD - Win
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard for SAP on Linux x86 - 4-8 ports - volume - phone consulting - 5 years - 24x7
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for SonicWall TZ570P
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller Tactical - 1 licence - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 250-499 licences - Win, Android, Link-OS
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP 3100-8-PoE v2 EI Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Team Members, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to CRM Essential, Offer - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Easy Connect Base - Subscription licence (5 years) - 1 server - non-commercial - United Kingdom, United States - for ProLiant EC200a Base, EC200a Expansion
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL376A
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 50 - phone consulting - 3 years - 8x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Symas CDS - phone consulting - 1 year - 24x7
SuSE Linux Enterprise Server - Subscription (3 years) + 3 Years 9x5 Support - 1-2 sockets with unlimited virtual machines - electronic
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Scanjet Pro 3000 s3, 3000 s4 Sheet-feed
Juniper Networks Anti-Spam for Secure Services Gateway 140 - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 1 guest, 8 sockets - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 3YR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 4-8 ports - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Docker CS Engine Server Bundle - Subscription licence (3 years) + 3 Years 9x5 Support - ESD
HPE Docker Enterprise Edition Advanced - Subscription licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - ESD - UNIX
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 10 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-377 (EG), AP-377 (IL), AP-377 (JP), AP-377 (RW), AP-377 (US)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MS Windows IA-64 - consulting - 3 years - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year)
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 24x7 - response time: 2 h
HP Absolute Data & Device Security Professional - Subscription licence (3 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 4 years - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 5600, 5600 High Availability
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
HPE Data Sanitization Service for Storage Tier 1 - Technical support - data erasure - 1 year
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Hewlett Packard Enterprise HR4C4E
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 2 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Advanced - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Intune - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Arista A-Care 4-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 4 h - for P/N: JH797A, JH798A
Microsoft Mobile Asset Management Drive Analytics - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - North America
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (3 years)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 10 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z238; ZCentral 4R
SmartConnect Advanced Plan - Subscription licence (1 year)
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 floating licence - volume - 1-4 licences - ESD - Linux, UNIX, Win, Mac
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for Network Security Virtual (NSV) 470
HP Application Lifecycle Management Business Process Testing - Area License (1 year) - 1 concurrent user - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 195 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 250-499 licences - Open, from CRM Professional, Offer
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 200 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-H900
WatchGuard Basic Security Suite for Cloud Small - subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 virtual appliance
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX948A
HPE Hortonworks Data Flow Edge - Subscription (1 year) + 1 Year 24x7 Support - 25 branch office nodes - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Essentials w/3 Years 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba Meridian Asset Tracking - Subscription licence (5 years) - 10000 square metres - ESD - Android, iOS
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 10000+ level - includes ATP for Office 365 or G Suite
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4110T-TM=
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 64 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1140T-TMC=
HPE Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 4 years - 9x5
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 100 licences - phone consulting - 3 years - 9x5
Microsoft Office 365 (Plan E3) - Buy-out fee (1 month) - 1 user - hosted - GOV, Enterprise - Open Value Subscription - Level D - Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche Console - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - OEM - phone consulting - 4 years - 9x5
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Microsoft Mobile Asset Management Platform Services - Subscription licence (1 month) - Open Value Subscription - additional product - Single Language
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Microsoft Azure - phone consulting - 1 year - 24x7
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: P24742R-B21, P24743R-B21, P24744R-B21, P40404-291, P50750-B21, P50751-B21
Cisco Collaboration Flex Plan Meetings - Term License - 1000 attendees, 10 GB per site NBR, 20 GB per user Webex Teams File Storage - hosted
HP Analytics Proactive Management - Subscription licence (2 years) + 2 Years Standard Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
SonicWall Analytics - Subscription licence (3 years)
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
HP Performance Center Foundation Entitlement - Term License (1 month) - electronic
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL365 G5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 100 / 120 / 160 kVA) - 3 years (1st and 2nd year) - on-site
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 5YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
dotConnect for Salesforce Standard Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win
Cisco SMARTnet Software Support Service - Technical support - for UCM-10X-UWLSTD - phone consulting - 1 year - 24x7
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ073A, JZ073AR, JZ074A, JZ074A#ABB, JZ074AR, JZ110A, JZ111A, JZ112A
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ270W
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for SAP on Linux x86 - 2 ports - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Installation Service - Extended service agreement - parts and labour - on-site
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
HPE LoadRunner Web and MultiMedia - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-2-K9 - phone consulting - 3 years - 24x7
HPE Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ470W
SonicWall Analytics (Syslog) - Subscription licence (3 years)
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service with Defective Media Retention - Technical support - for VMware vCenter Server Standard Edition - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 workstation / desktop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for EliteDesk 705 G4; EliteOne 800 G4; Workstation Z2, Z2 G4, Z238, Z4 G4, Z6 G4, Z8 G4
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ570W
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV10S-STD - phone consulting - 1 year - 24x7
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 1 DAY
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for NetSight - upgrade licence - 100 managed devices, 1000 APS - upgrade from 50 managed devices, 500 APS - phone consulting - 1 year - 24x7
Computrace Data Protection - Subscription licence (4 Years) - 1 workstation
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
JetBrains Upgrade Subscription - Technical support (renewal) - for JetBrains TeamCity Enterprise Server - 1 server, 20 build agents - e-mail consulting - 1 year
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks SAN director SAN director 2/128 power pack
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 7 - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 8022; Officejet Pro 7720, 80XX
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 2501-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Docker Enterprise Edition Advanced - Subscription upgrade licence (3 years) + 3 Years 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Adobe After Effects CC for teams - Subscription Renewal - 1 user - volume - Level 3 (50-99) - Win, Mac - EU English
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 250-499 licences - includes ATP for Office 365 or G Suite
Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkPad P40 Yoga; P50s; P51; P51s; P52s; X1 Carbon; X1 Extreme; X1 Tablet; X1 Yoga; X380 Yoga; ThinkPad Yoga 20C0, 20CD; ThinkPad Yoga 12; 14; 15; 260; 370; 460
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW175A, JW175AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
Electronic HP Care Pack Phone-in Software Support - Technical support - for HP ZCentral Connect - ESD - phone consulting - 1 year - 24x7 - response time: next available agent
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) - for Firebox T55-W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Microsoft Azure - phone consulting - 3 years - 24x7 - response time: 1 h
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Microsoft Advanced Threat Analytics - All Languages
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - 1 processor - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - 1 reader - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 10'000 users
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 600 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
Cisco Network Essentials - Term License - 48 ports - federal offer
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3400 - VIA/VPN users - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Virtual (NSV) 470 Total Secure Essential Edition - Conversion subscription licence (1 year) - Trial
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 4 years - 24x7
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Cisco AnyConnect Plus - subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence (5 years) - 1 device
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-48X-HW
SonicWall Advanced Gateway Security Suite Bundle for TZ350 Series - Subscription licence (2 years) - 1 appliance
SonicWall Content Filtering Security - Subscription licence (1 year) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
WatchGuard Data Loss Prevention for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
CorelDRAW Technical Suite - Subscription licence (1 year) - 1 user - CTL - 2501+ level - Win
Cisco Meraki MX60 Enterprise - Subscription licence (10 years) - for P/N: MX60-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
Microsoft Office Professional Edition - Software assurance - 1 PC - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
Cisco SMARTnet Software Support Service - Technical support - for C1FACAT29004K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1000 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 5 years - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 100 users
Logitech 994-000147
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for Firebox M570
HP SECURITY QUICK ASSESSMENT SERVICE
Cisco SMARTnet Software Support Service - Technical support - for NXOS-SEC-XF - phone consulting - 1 year - 24x7 - for P/N: NXOS-SEC-XF, NXOS-SEC-XF=
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Officejet 150, 20X, 25X, 6100, 6500, 6500 E709, 6500A E710, 6600 H711, 6700, 6820, 6951
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (3 years) - 1 appliance
HPE 3PAR StoreServ Customer Self Installation - Installation - on-site - for HPE 3PAR StoreServ 8400, StoreServ 8400 2-node, StoreServ 8400 4-node
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 3 years - 9x5
Cisco Digital Network Architecture Advantage - Term License - 48 ports - new purchase
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M90; M90n-1 IoT; V530-15; V530S-07
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for NSsp 13700
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 1 year - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for RFID Fixed Reader - 1 reader - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
WatchGuard Basic Security Suite for FireboxV Small - subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 virtual appliance
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Extension for SAP on Linux for HPE ProLiant/x86 Servers - 2 processors - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 25 users
Adobe Acrobat Pro for teams - New Licence - 1 user - volume - Level 1 (1-9) - Win, Mac - EU English
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5510
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Pointnext Tech Care Critical Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack non Blade - 1 server - phone consulting - 3 years - 24x7 - response time: 15 min
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Office 365 (Plan A3) - Product upgrade subscription licence (1 month) - 1 user - upgrade from Core CAL Suite/Enterprise CAL Suite - hosted - academic, Faculty - Open Value Subscription - Level F - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/3 Years 24x7 Support - subscription - unlimited capacity, 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
Microsoft Exchange Server Enterprise Edition - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for SonicWall TZ570W
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vShield Edge w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 month)
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Insight Cluster Management Utility Flexible License w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 220-48LP - Subscription licence (7 years) - for P/N: MS220-48LP-HW
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX923A
HPE Proactive Care 24x7 Software Service - Technical support - for SAP HANA - phone consulting - 5 years - 24x7 - for P/N: M0R96AR
SonicWall Comprehensive Anti-Spam Service for TZ 400 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ400
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
NETGEAR Insight Pro - Subscription licence (1 year) - 5 managed devices - hosted
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Insight Medium - Subscription licence (1 year) - up to 750 Mbps
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Advanced Performance Monitoring / Fabric Watch - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 50 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Cisco Webex Production Services Premium Assist - Medium - Technical support - for Cisco WebEx - 5001 - 10000 attendees - assistance
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
Cisco Email Security Inbound Bundle - Subscription licence - 1 user
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Cumulative Autonomous Wave Control - Subscription licence (1 year) - 5 access points
DriveSecurity - Subscription licence (5 years) - volume - 500-999 licences - Win, Mac
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS12-8POE
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-100M-AX= - phone consulting - 1 year - 24x7
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - 1 licence - phone consulting - 3 years - 24x7
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year) - 2000 entries
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
Cisco Smart Net Total Care Software Support Service - Technical support - for DCNM-L-N77-K9-SBUN - phone consulting - 1 year - 24x7
SOLN SUPP SWSS Cisco ASR9000 64 BIT IOS XR Software
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - for P/N: MX65-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - for P/N: MX65-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE LoadRunner Shunra NV - Subscription licence (1 year) - electronic
Datalogic Snap-on adapter (for Falcon X3+)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: 437504-B22R
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/1 Year 9x5 Support - 8 processors - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
Cisco Meraki Z1 Enterprise - Subscription licence (1 year) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 500 users - hosted
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HP FCTRY EXPRESS SOLUTION PACKSVCS PACKAGE 5 SVC
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Symantec Anti-Spam for SRX210 Services Gateway - Subscription licence (3 years) - 1 device
Cisco SMARTnet Software Support Service - Technical support - for C1F1PAIRSPC1K9= - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 100000 endpoints - ESD
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - OEM - phone consulting - 5 years - 9x5
APC InfraStruXure Device Identification - Configuration - for InfraStruXure Central - 9x5 - for P/N: AP9465, AP9470, AP9475
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 100-499 licences - phone consulting - 5 years - 9x5
Lenovo Premier Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P17 Gen 1; X1 Extreme (2nd Gen); X1 Extreme Gen 3; X1 Nano Gen 1; X1 Yoga Gen 5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSsp 15700
Eaton Easy Battery+ - Battery replacement
Microsoft Windows Server Datacenter Edition - Software assurance - 2 cores - Open Value - Level D - additional product, 1 Year Acquired Year 1
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
WinRAR - Maintenance (1 year) - 1 user - volume - 100-199 licences - Win
Fastvue Reporter for SonicWall. Enterprise Plan. Five-Year Subscription
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
ReSharper 20-49 Commercial Annual Subscription 2nd Year(Each) (media: ESD Version: 10 End-user details required Serial number required Minimum order quantity: 20) ()
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zyxel iCard Anti-Virus - Subscription licence (1 year)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 10 named users - web support - 1 year - business hours - response time: 1-2 business days
3YR TECH§SW SUP 24X7 ET5XXX SVCS NON COMPR COV COMMISS
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 5YR
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years (2nd/3rd year) - pick-up and return
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 50
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QU626A, QU626AR
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave with RAPIDS and VisualRF - 1 device - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for Novell Open Enterprise Server - phone consulting - 1 year - 10 incident - 9x5
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 10000+ level - electronic - Win
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express for Microsoft Small Business Server - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier Bundle Starter Kit - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
WD Hardware Support Advanced Replacement Service - Extended service agreement - advance hardware replacement - 5 years - shipment - must be purchased simultaneously with the product - for P/N: 1ES0111
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4400 licences - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba Meridian Asset Tracking - Subscription licence (3 years) - 10000 square metres - ESD - Android, iOS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ400
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux Server - 2 sockets, 4 guests - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T920 ePrinter, T920 PostScript ePrinter
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (1 year) - 1 device
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for NSa 6700
Lenovo Committed Service Post Warranty Technician Installed Parts - Installation - 1 year - on-site - 24x7 - repair time: 6 hours - for System x3550 M5 8869
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 4 years - 24x7
Adobe Photoshop CC for teams - Subscription Renewal - 1 user - volume - Level 3 (50-99) - Win, Mac - EU English
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 3 years - 24x7 - response time: 2 h
Red Hat Linux - Premium subscription (3 years) - 2 guests - 2 sockets - ESD
AudioCodes Customer Technical Support - Extended service agreement - 1 year - for Mediant 800
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 2500 endpoints - ESD
Microsoft Office 365 Customer Lockbox - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Exchange Online - All Languages
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 25 additional nodes
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 5 years - on-site
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ470W
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5508-50A, L-LIC-CT5508-50A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-50A, L-LIC-CT5508-50A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Installation and Startup - Installation / configuration - for VMware Capacity Planning Assessment - 1000 servers - 1 year
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Zyxel SecuReporter - Subscription licence (2 years)
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass Cx000V VM-Based Appliance - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux IA-32 - consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 4 processors - consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Digital Network Architecture Essentials - Term License (5 years) - 1 switch (24 fibre ports) - for P/N: C9300-24S-E, C9300-DNA-E-24S=
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 3, from CRM Basic, Offer - Win - Single Language
Hewlett Packard Enterprise Custom Asset Tag Service
NVIDIA Grid Virtual PC - Subscription licence renewal (45 months) - 1 concurrent user
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for MySQL Network for Linux/MS - phone consulting - 3 years - 9x5 - for Electronic HP Care Pack 24x7 Software Technical Support; MySQL Enterprise for Linux/MS
MadCap Doc-To-Help - Subscription licence renewal (1 year) + Platinum Maintenance and Support - Win
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (60 days) - 10'000 users
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - Medium Business, Small Business
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco CON-ECMU-FSKVM2W9
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - 1000 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Review Assistant - Subscription (renewal) (1 year) - 10 users - ESD - Win
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Power Pack+ Software - upgrade licence - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX935A
Cisco SMARTnet Software Support Service - Technical support - for C1AACAT38504K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 50000 endpoints - ESD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Insights - Device License (3 years) - 25 users - hosted - ESD
SonicWall - Security appliance - GigE
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 500 users
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
Cisco Business Edition 4000 - subscription licence (5 years) - 1 seat
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8697A#ACE, J8699A#ACC, J9447A#ABB, J9447A#ACC, J9447A#ACD, J9447A#ACE, J9447AR#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - licence - up to 250 access points - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HGST Hardware Support Advanced Replacement Service - Extended service agreement - replacement - shipment
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - upgrade from HP ProCurve Mobility Manager - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-H800, BRC-H800/1, BRC-H800/WPW
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for NSa 6700
Cisco Meraki Insight Small - Subscription licence (5 years) - up to 250 Mbps - Enterprise Agreement - Booking Only
SonicWall Advanced Gateway Security Suite Bundle for TZ350 Series - Subscription licence (3 years) - for P/N: 02-SSC-0942, 02-SSC-1843
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 10 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X230-18GP
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SpeechExec - (2 years) - 1 seat
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - unlimited guests - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SafeConsole Cloud - Device Licence (renewal) (3 years) - hosted - Base License required
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Amazon Web Services - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
SafeConsole On-Prem - Device Licence (renewal) (3 years) - Base License required - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - consulting - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
4Y Foundation Care 24X7 wCDMR MLNXEDR MGMT BD Service
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Operate Optimise Clearpass - Reconfigure self-registration portal page design (Client logo, requested splash page text et al.)
Cisco Meraki MS Series 320-48FP - Subscription licence (7 years) - for P/N: MS320-48FP-HW
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 42TB storage array 1.2TB cache) - 1 year - shipment - 24x7 - response time: 4 h - for P/N: Q8B49A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 74/84xx - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 38 months - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 1500-1999 licences - Win, Android, Link-OS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Sony PrimeSupport On-Demand - Extended service agreement - customisation - 1 day - on-site
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Workstation - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JW657A
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M5600
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-VML-K9= - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Advanced Support Access - Extended service agreement - on-site
Extreme Networks ExtremeWorks Software Subscription - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - technical support - for HPE StoreEver Archive Replicator - 5 years
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - OEM - phone consulting - 4 years - 9x5
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for Flex Pro-13; IdeaPad 5 14IIL05; 5 15; 5 Pro 16; IdeaPad Flex 5 15ITL05; Legion 5 15; 5 17
LanSchool - Site Licence (subscription licence) (1 year) + Technical Support - 1 school (up to 1500 devices) - academic - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - phone consulting - 1 year - 9x5
Cisco SMARTnet Software Support Service - Technical support - for C1A2PNEX9300K9 - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 1000 users
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
SonicWall Network Security Manager Essential - Subscription licence (4 Years)
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-VMS-K9= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G6, 805 G8; EliteOne 800 G6; ProDesk 40X G6, 600 G6; ProOne 400 G6, 440 G6
Microsoft Azure DevOps Server - Software assurance - 1 device CAL - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
dotConnect for Oracle Professional Edition - Subscription licence (1 year) - 1 developer - ESD - Win
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 42 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Advanced Performance Monitoring / Fabric Watch - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
HPE SAP HANA Dual Purpose Configuration - Configuration - for HPE SAP HANA System Replication
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX550 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 24x7
Zebra Technical and Software Support - Technical support - for Ivanti Speakeasy - 1 licence - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office Professional Edition - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Allied Telesis AT-IE200-6GT-80-NCA1
JetBrains Business Subscription - New releases update - for JetBrains All Products Pack - 1 user - commercial - ESD - 40% continuity discount - 1 year (3rd year)
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for FirePOWER 1010
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - repair time: 2 business days
Skype for Business Cloud PBX - Subscription licence - 1 user - academic, student - Open Value Subscription - Open Student, add-on to Skype for Business Online - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ270W
WatchGuard Standard Support - technical support (renewal) - for WatchGuard FireboxV Extra Large - 1 year
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - consulting - 1 year - 24x7
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for NSsp 13700
HPE Installation & Startup Service - Installation / configuration
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MX60W Enterprise - Subscription licence (3 years) - for P/N: MX60W-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW148A
Microsoft Dynamics 365 Layout - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 25000 endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 10'000 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for SonicWall TZ570P
Acronis Advantage Premier - Technical support (renewal) - for Acronis Snap Deploy for PC - 1 PC - academic, volume, GOV - 1-49 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL261A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE DP Express Network Backup Agent/Media/Backup Srv/BMDR - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for C1FPCAT29002K9 - phone consulting - 1 year - 24x7
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - hosted - for P/N: MX65W-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - hosted - for P/N: MX65W-HW
WatchGuard Network Discovery for FireboxV Small - subscription licence (1 year) - 1 virtual appliance
Hewlett Packard Enterprise HG6E6E
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
SonicWall Capture Advanced Threat Protection Service for NSV 300 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence - hosted - academic, volume, Student, Faculty - add-on to Microsoft Advanced Threat Analytics - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - 50 access points - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Essentials - Term License (5 years) - 1 switch (48 fibre ports) - for P/N: C9300-48S-E, C9300-48S-E-RF, C9300-DNA-E-48S=
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for NSa 4700
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Microsoft Forefront Endpoint Protection - Subscription licence - 1 user - academic, Enterprise - Open Value Subscription - Level F - Win - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-VMM-K9= - phone consulting - 1 year - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (5 years) - 1 gateway
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Wavelink TN Client 4-in-1 - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Microsoft 365 A5 Security - Subscription licence - 1 user - hosted - academic - Campus, School - from Windows A5 - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Easy Connect Premium - Subscription (early renewal) (3 years) - 1 server - non-commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Premium
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 2 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 2000 Modular Smart Array Snapshot 512 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for N520-10G-2 - phone consulting - 1 year - 24x7 - for P/N: N520-10G-2, N520-10G-2=
Logitech Sync Plus - Subscription licence (3 years) - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
Parallels Desktop for Mac Business Edition - Subscription licence (2 years) - 1 user - academic, volume - 51-100 licences - Mac
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - phone consulting - 5 years - 24x7 - response time: 2 h
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
SuSE Linux Enterprise Server for SAP Flexible License - Subscription (3 years) + 3 Years 24x7 Support - 2 sockets/1-2 virtual machines
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Intune - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Skype for Business Server Plus CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Enterprise Bundle Starter Kit - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unified Communications Manager Business Edition 6000 Enhanced User (v. 10.x) - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 50-99 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Poly Premier - extended service agreement - on-site
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Premium subscription (1 year) + 1 Year 24x7 Support - 2 sockets - Linux
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
Cisco Digital Network Architecture Premier - Term License (1 month) - 24 ports
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 1000-4999 licences - Win, Mac
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Cisco Digital Network Architecture Advantage - Term License (3 years) - 1 licence
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen10, DL20 Gen10 Entry, DL20 Gen10 Performance, DL20 Gen10 solution
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP StorageWorks DP Express Backup Server / SBS Package - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-T=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Yealink MVC-400 Advanced Hardware Replacement Warranty 3YRS
Cisco Partner Lifecycle Services - Technical support - for N93-LAN1K9, N93-LAN1K9= - phone consulting - 24x7 - response time: 30 min
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 2600 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: NBD - for P/N: DDM46-CR01-012A
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 5000 devices - ESD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Proactive Care 24x7 Software Service - Technical support - for HPE BladeSystem Matrix Starter Kit - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 25 months - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 47 months - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for NSa 6700
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 3, from CRM Essentials, Offer - Win - Single Language
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce DS-780N
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - 16 processors - phone consulting - 1 year - 24x7
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - hosted - volume - 2500+ licences - Android, iOS
Lenovo Patch Bundle for SCCM - Subscription licence (4 Years)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2, Enterprise Flow 7000 s3
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HP Insight Control Enviroment w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 500-999 licences - electronic
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Cisco Solution Support - Technical support - for C9500-DNA-24Y4C-A=, C9500-DNA-24Y4C-A - phone consulting - 24x7 - response time: 30 min
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks MSL8096
NVIDIA Grid Virtual Apps - Subscription licence renewal (3 months) - 1 concurrent user
SonicWall Standard Support - Technical support - for SonicWall NSv 1600 - for KVM - phone consulting - 1 year - 8x5
HPE Aruba Central Foundation - Subscription licence (1 year) - 1 switch (24 ports) - hosted - ESD - for HPE Aruba 2930F 12, 2930F 48, 2930F 8G, 2930M 24, 2930M 40, 2930M 48, 6200F 24, 6200F 48
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki VMX100 - Subscription licence (1 day) + 1 Day Support - 1 virtual machine
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1, from CRM Basic, Offer - Win
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (1 year) - 1 concurrent user
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
SonicWall Comprehensive Anti-Spam Service for SOHO - Subscription licence (1 year) - 1 appliance - for SonicWall SOHO
Microsoft Dynamics CRM Professional CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for P/N: 01-SSC-5677, 01-SSC-6084, 01-SSC-6296
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h
Cisco Digital Network Architecture Endpoint - Term License (3 years) - for P/N: AIR-DNA-EP
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to CRM Basic, Offer - All Languages
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for PageWide Managed P55250dw
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Enterprise - Open Value Subscription - Level E - Open Faculty - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years) - 4 Gbps throughput
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FP8120-K9, FP8120-K9-RF
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 500 users
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-SW-K9 - phone consulting - 1 year - 24x7
NETGEAR ProSupport OnCall 24x7 - Technical support - phone consulting - 5 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ470W
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
SNTC 24X7X4 Catalyst 9300 24 port mGig and UPOE Net
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10M-SEC-3S= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence (1 year) - 1 device
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (1 year) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Eaton Intelligent Power Manager Monitor - Subscription licence (1 year) - 1 node - Win
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4110T-TMC=
SonicWall Network Security Manager Essential - Subscription licence (1 year)
Juniper Networks Contrail Service Orchestration - Subscription licence (1 year) + Annual Support - 2 virtual machines, 25 virtualised network functions (VNFs) - Linux
HPE Installation & Startup Service - Installation / configuration - for HPE Intelligent Management Center
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 25 users
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for NSsp 15700
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Enterprise Package - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 500-999 users - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE 24x7 Software Technical Support - Technical support - for VMware vCloud Suite Enterprise w/3 years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Standard - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB
HP Touchpoint Manager Basic - Subscription licence (2 years) - 1 user, 1 device - prepaid - electronic - Win, Android, iOS
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC300
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (2 months) - 1 concurrent user
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - academic, promo - OLP: Academic - Win - Single Language
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Client License - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for Cisco Meraki MX68CW
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE SN4000B FICON Accelerator - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Jetmobile SecureJet Print Oil and Gas - 1 connector - phone consulting - 5 years - 9x5 - response time: 2 h
SolarWinds Maintenance - Technical support (renewal) - for SolarWinds DameWare Remote Control - 1 user - volume - 6-9 licences - phone consulting - 1 year - 24x7
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV, promo - OLP: Government - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 43 months - 24x7 - response time: 4 h
Microsoft Exchange Server Standard CAL - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Cisco Smart Net Total Care Software Support Service - Technical support - for HCS-STD-OPA-SI-USR - phone consulting - 1 year - 24x7
HGST StorChoice Silver - Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD
WatchGuard APT Blocker for Cloud Extra Large - subscription licence (1 year) - 1 virtual appliance
HPE Critical Advantage L2 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Cisco Business Dashboard - Subscription licence (1 year) - 25 devices
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
SonicWall Gateway Anti-Virus, Anti-Spyware, Intrusion Prevention and Application Intelligence for SonicWALL NSA 2600 - Subscription licence (1 year) - 1 appliance - for NSa 2600, 2600 High Availability, 2600 TotalSecure
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics CRM Server - Software assurance - 1 server, 5 CALs - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License (3 years) - 1 switch (48 fibre ports) - for P/N: C9300-48S-A, C9300-DNA-A-48S=
Cisco Intelligent Multi-Scan - Subscription licence (a la carte)
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT3504-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT3504-1A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
JetBrains Business Subscription - New releases update - for JetBrains Clion - 1 user - commercial - ESD - 20% continuity discount - 1 year (2nd year)
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 5000 users
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 58 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, add-on to user Core CAL / ECAL - All Languages
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 2 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 2 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for NSsp 13700
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T35-W
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - 16 cores - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M75s Gen 2; M75t Gen 2; M80; V50s-07; V50t Gen 2 13; V55t-15
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9468A#ABB, J9468A#ACD
Avocent Silver Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DMPU4032-G01
Red Hat High Availability - Premium subscription (1 year) - 2 guests - 2 sockets
Electronic HP Care Pack Critical Advantage L3 - Technical support - for FICON CUP - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 4 years - 9x5 - for ProBook 450 G2, 450 G3, 450 G4, 450 G5, 455r G6, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
HPE LoadRunner Wireless Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1140T-TM=
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE 3PAR Virtual Domains - Subscription licence (90 days) - evaluation - electronic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 2 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 1 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
HPE VPN Access Service - Installation / configuration
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unity Connection Voice Messaging (v. 10.x) - 1 licence - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 1 TB storage space - phone consulting - 3 years - 24x7 - response time: 1 h
Microsoft Office 365 Advanced Security Management - Subscription licence (1 month) - 1 user - hosted - academic, Student - Campus, School - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - on-site - response time: NBD - for PageWide MFP 377dw
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for NSa 6700
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - for Cisco DNA Essentials - On-Premise licence - Tier 1 - phone consulting - 7 years - 24x7 - response time: 30 min - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - academic, Student - Open Value Subscription - Open Student, Offer - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 600 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ600, TZ600 High Availability
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic, Student, Enterprise - Open Value Subscription - Open Student - All Languages
Arista A-Care Software - Technical support - phone consulting - 1 month - 24x7 - response time: NBD
Juniper Networks Web Filtering for Secure Services Gateway 520 - Subscription licence (1st year) - 1 device
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Advantage - licence - Tier 1 - phone consulting - 3 years - 24x7 - response time: 30 min - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (19 months) - 1 concurrent user
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Xerox Mobile Print Cloud - Subscription licence (1 year) - 100 device enablement - for Phaser 6510; VersaLink B400, B405; WorkCentre 3345, 53XX, 5755, 5865, 59XX, 65XX, 7220
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Zyxel Nebula Professional Pack - Subscription licence (7 years) - 1 device - hosted
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Europe
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 1-100 licences - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - volume - Tier 1 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Microsoft Azure Active Directory Premium P2 - Subscription licence (1 month) - 1 user - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 100 users
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 4 sockets, 1 guest - phone consulting - 1 year - 24x7
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Sony Equipment Exchange Service - Extended service agreement - replacement - 1 year - shipment - for Sony UBP-X1100ES
XML Author Professional - Maintenance (1 year) - 1 named user - Linux, UNIX, Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - academic - ESD - for retail customers - consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 5 hosts - phone consulting - 3 years - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JY793A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Microsoft Exchange Online Archiving for Exchange Online AddOn - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6010C
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-PI-BASE - phone consulting - 1 year - 24x7
Microsoft Dynamics AX Professional Direct - Technical support - 1 user - academic, Student, Faculty - Campus, School, EES - phone consulting - 1 month - 24x7 - response time: 1 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
APC Extended Warranty (Renewal or High Volume) - Extended service agreement (for 1 accessory) - 1 year - for P/N: GVX1250K1500HS, PDPMIB1N-40, PDPMIB2N-20, PDPPDU-40, PDPUPS1N-40, PDPUPS2N-20
Allied Telesis AT-XS916MXT-NCP1
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle - OEM - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG682A#ABB
HPE LoadRunner Templates Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco Smart Net Total Care Software Support Service - Technical support - for S-A9K-9901-120AIP - phone consulting - 1 year - 24x7 - for P/N: S-A9K-9901-120AIP
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2140T-T=
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 1 year - 24x7
HPE Docker Datacenter - Subscription licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - ESD - UNIX
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Wavelink Maintenance Plan - Technical support - for Wavelink TN Client for PPC2003 2-in-1 - phone consulting - 1 year - 12x5
Allied Telesis Autonomous Wave Control Channel Blanket - Subscription licence (5 years) - up to 120 access points
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki MX90 Enterprise - Subscription licence (3 years) - for Cisco Meraki MX90
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for NSa 4700
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for VMware - 1-2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-BAS, MIG-12X-ESSTOBAS, UPG-CUCM-BASIC, UPG-UCM1012-BAS, UPG-UCM1112-BAS, UPG-UCM9TO12-BAS - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ509A
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 10000-14999 licences - Win, Android, Link-OS
Engineer labour for overhaul of UPS - Normal working hours.Cost includes engineer labour to complete an overhaul during normal working hours, and assumes that the UPS has clear and unobstructed access
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 2500 endpoints - ESD - Linux, Win, Mac, iOS
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days - for Mediant 2600 E-SBC
Cisco SMARTnet Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, for CRMOL Basic, Offer - All Languages
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 appliance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Zebra Technical and Software Support - Technical support - 1-250 licences - phone consulting - 5 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
FALCON X3+ EOC OVERNIGHT 5 YRS SVCS COMPREHENSIVE
Electronic HP Care Pack Software Technical Support - Technical support - for Symas CDS - phone consulting - 3 years - 9x5
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-1G-AX-3S= - phone consulting - 1 year - 24x7
Cisco Meraki Secure SD-WAN Plus - Subscription licence (10 years) + Support - for P/N: MX64-HW
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 floating licence - volume - 20+ level - phone consulting - 1 year
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Cisco Digital Network Architecture Premier - Term License (3 years) - for P/N: C9500-12Q-A, C9500-16X-A, C9500-24X-A, C9500-24Y4C-A, CAT-CDNA-P
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 5412, 5412-92, 5412-96; HP Switch 5412, Switch 5412zl-96
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 10-49 licences - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 250-499 licences
Windows Enterprise for SA - Subscription licence (1 month) - 1 additional user - EA Subscription, EES - All Languages
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL with KMIP - consulting - 3 years - 8x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL356A#BB
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P8000
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics AX Additional Storage - Subscription licence (1 month) - additional 1 GB extra storage - academic, Student, Faculty - Campus, School, EES - Win - All Languages
1Yr ProSupport and 4hr Mission Critical Sn: 6KVWBB2 Date: 2022-01-27 2023-01-27
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 21-30 licences - phone consulting - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Enterprise - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Digital Sender Flow 8500 fn1; ScanJet Enterprise 8500 fn1
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - 1 year - 8x5 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for NSa 4700
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 2500-4999 licences - ESD
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 5 years - repair time: 2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW674A, JW674AR, JW675A, JW675AR, JW676A, JW677A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware Site Recovery Manager - OEM - phone consulting - 4 years - 9x5
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 2; M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 PCs - phone consulting - 5 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 100 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Cisco Meraki Enterprise - Subscription licence (3 years) - hosted - for P/N: MX64W-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
Kodak Alaris On-Site Service Essential - Extended service agreement - parts and labour - 3 years - on-site - for Kodak I3500
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG1900
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Unified Threat Management Appliance UTM10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSa 9650, 9650 High Availability
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance - for P/N: 01-SSC-0030, 02-SSC-0601, 02-SSC-0602
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSsp 12800 High Availability
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B82B, Q8D14B, Q8J28A, Q8J28AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Log Insight w/3 Years 24x7 Support - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE LoadRunner Templates Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 2 PB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cloudera Enterprise Basic - Subscription licence (3 years) + 3 Years 24x7 Support - 15 moonshot cartridges - electronic
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1150T-T=
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-AD-M4 - phone consulting - 1 year - 24x7 - for P/N: NXOS-AD-M4, NXOS-AD-M4=
Cisco SMARTnet Software Support Service - Technical support - for N3548-LAN1K9, N3548-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N3548-LAN1K9, N3548-LAN1K9=
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Engage One Basic I/O Connectivity Base; EngageGo Base Jacket
Cisco - Technical support - phone consulting - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 3 years - 24x7 - response time: 2 h
JetBrains Business Subscription - New releases update - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW173A
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-0651, 02-SSC-0921, 02-SSC-1475, 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
Cisco SMARTnet Software Support Service - Technical support - for ISE-5VM-K9, ISE-5VM-M-K9, L-ISE-5VM-K9, L-ISE-5VM-M-K9, R-ISE-5VM-K9, R-ISE-5VM-M-K9 - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Email Security Outbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7
Cisco Partner Lifecycle Services - Technical support - for C9200L-DNA-E-48, C9200L-DNA-E-48= - phone consulting - 24x7 - response time: 30 min
Allied Telesis Autonomous Management Framework Security Controller - Subscription licence (5 years)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Team Members - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - Offer - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 2600, 2650
ODAC Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Microsoft Enterprise Mobility + Security E3 - Subscription licence (1 month) - 1 user - hosted - volume - add-on to device ECAL - All Languages
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) + 24x7 Support - for NSa 9650, 9650 High Availability
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW829A, JW830A, JW831A, JW832A
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 5000 users - for Email Security 6000
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-10X-ESS-A - phone consulting - 1 year - 24x7
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open - All Languages
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE 4X; QLogic IB 4X
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 1 additional node
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ470
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HC3V0E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E4500-24-PoE
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware Infrastructure Starter - 10 virtual machines - OEM - phone consulting - 4 years - 24x7
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-0650, 02-SSC-0914, 02-SSC-1474, 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 4600 Series - Subscription licence (2 years) - 1 appliance - for NSa 4600, 4600 High Availability, 4600 TotalSecure
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: AT-X230-18GP
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
Zyxel SecuExtender IPSec VPN Client - Subscription licence (3 years) - 5 users - Win, Mac
Cisco Meraki MR Series Advanced - Subscription upgrade licence (3 years) + 3 Years Advanced Upgrade Support
Cisco Meraki MR Series Advanced - Subscription upgrade licence (3 years) + 3 Years Advanced Upgrade Support
HP Service Virtualization Designer Premium - Term License (3 months) - 1 seat - electronic
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Premium License ) - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8993A#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Branch Intelligent Management Software - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX450-HW
Microsoft Exchange Online - Subscription licence - 1 inactive user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Power Pack+ Software - upgrade licence - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for NSa 5650, 5650 High Availability
Cisco Meraki - Subscription licence (3 years) + 3 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Microsoft Azure Active Directory Premium - Subscription licence - 1 user - hosted - academic - Campus, School, EES - All Languages
Juniper Networks Juniper-Websense enhanced Web filtering for SRX5400/5400E Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW174A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - for Firebox M5600
Microsoft Azure Active Directory Premium - Subscription licence - 1 user - hosted - academic, Student - Open Value Subscription - Open - All Languages
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Computrace Mobile Basic - Subscription licence (1 year) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AJ766A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 licences - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere 2.x Enterprise Plus Edition / HPE Insight Control - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Smart Net Total Care Software Support Service - Technical support - for FL-UCSE-VS7-FND - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c G5
SonicWall Analytics - Subscription licence (2 years) - for SonicWall TZ350 Wireless-AC
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (34 months) - 1 concurrent user
Cisco Network and Digital Network Architecture Advantage - Term License (5 years) - 1 switch - low port density - for P/N: C9500-24X-A, C9500-24Y4C-A, C9500-DNA-12Q-A=, C9500-DNA-16X-A=, C9500-DNA-24Y4C-A=
Hewlett Packard Enterprise Inside/desk Large Product Delivery Service
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB
Cisco Digital Network Architecture Advantage - Term License - 24 ports
HPE Cloud Managed - Subscription licence (1 year) - hosted - non-commercial - for ProLiant EC200a Premium
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for TekTerm Client - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Cloudera Enterprise Basic - Subscription licence (3 years) + 3 Years 8x5 Support - 15 moonshot cartridges - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser F PJB projectors) - 5 years - shipment
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - 1 guest - 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M5600
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
SafeCrypt Managed - Subscription licence (1 year) - Win
Microsoft Exchange Online Protection - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 41 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Standard Edition - 3 processors - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for Network Security Virtual (NSV) 270
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - 25 additional nodes - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Enterprise product group - 2 processors - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 250 users - hosted
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Microsoft Project Online Premium - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center User Access Management Software - 50 additional users - phone consulting - 3 years - 9x5 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce ES-580W
NVIDIA Grid Virtual Apps - Subscription licence renewal (31 months) - 1 concurrent user
HPE Docker Enterprise Edition Standard - Subscription upgrade licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad L13 Yoga Gen 2; L14 Gen 1; L15 Gen 1; L390 Yoga; L490; L590; T49X; T590; X39X
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for P/N: 01-SSC-0213, 01-SSC-0514, 01-SSC-1358, 01-SSC-1705, 02-SSC-0574
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP E24u G4, E27u G4, Z24f G3, Z24u G3, Z25xs G3, Z27k G3, Z27q G3, Z27u G3, Z27xs G3
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
Cisco Service Provider Software Support Service - Technical support - for L-ASR920-S-I-A= - phone consulting - 1 year - 24x7 - for P/N: L-ASR920-S-I-A=
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5508-5A, L-LIC-CT5508-5A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-5A, L-LIC-CT5508-5A
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 50-99 licences - includes ATP for Office 365 or G Suite
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Mobility Master Virtual Appliance - up to 50 devices - ESD - phone consulting - 3 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 9x5
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Workforce Connect PTT Pro - Subscription licence (3 years) - hosted - Android
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open - All Languages
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11.52TB cache storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B64B, Q8B64BR, Q8C28B, Q8C50B, Q8D01B
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Adobe Dreamweaver CC for teams - Subscription Renewal - 1 named user - academic - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
PSS SWSS UPGRADES 100 AP Adder License for Cisco 7500 Wi
Juniper Networks Unified Threat Management for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 1 year - on-site - for IdeaPad 1 14; 1 15; 3 14; 3 15; 3 15IGL05; 3 15IML05; 3 17; IdeaPad Gaming 3 15
Cisco Digital Network Architecture Essentials Cloud - Term Licence renewal (1 year) - up to 25 Mbps, 50 Mbps aggregated throughput
SonicWall Content Filtering Service Premium Business Edition for TZ 300 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ300
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE MSL4048; StorageWorks MSL4048; StoreEver MSL4048, MSL4048 LTO-5
Allied Telesis Vista Manager SNMP - Subscription licence (5 years) - for P/N: AT-VST-APL-06-60, AT-VST-APL-10-60
Cisco Digital Network Architecture Advantage with Existing Essentials - Term License - Enterprise Agreement - high port density
Cisco Meraki MR Series Advanced - subscription upgrade licence (1 day) + 1 Day Advanced Upgrade Support - 1 licence
Cisco SMARTnet Software Support Service - Technical support - for Cisco TelePresence Video Communication Server Expressway - 1 licence - phone consulting - 1 year - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for R-SV-DR-DIR-SW-K9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8993A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 10 Mbps throughput
Juniper Networks Web Filtering for Secure Services Gateway 320 - Subscription licence (1st year) - 1 device
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Advanced Virtual Host - unlimited virtual machines, 1 physical host - volume - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, Studio x360 G5
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - OEM - phone consulting - 5 years - 24x7
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
DriveSecurity - Subscription licence (5 years) - volume - 50000+ level - Win, Mac
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - upgrade licence - 1 PB capacity - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) - hosted - for P/N: MX64-HW
HPE Foundation Care Software Support 9x5 - Technical support - for HPE B-series SAN Switch Power Pack+ - 8 - 24 ports - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 VMs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL072-61001, JL072AR
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
SonicWall Analytics - Subscription licence (1 year) - for SonicWall TZ350 Wireless-AC
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX68W-HW
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Gateway Anti-Malware and Intrusion Prevention for TZ 300 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ300
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 5-24 licences
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 50-99 licences - Win, Mac
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 100 devices - ESD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive GMS 24X7 Support - Technical support - for SonicWALL GMS - 100 additional nodes - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 5 years - 9x5
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (1 year)
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - for AT IE510-28GSX
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M5600
NETGEAR Business Central Wireless Manager - Subscription licence (1 year) - 50 access points - hosted
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server - 4 guests, 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux for VMware w/1 Year 24x7 Support - up to 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
StorMagic Platinum Support - Technical support (extension) - for StorMagic SvSAN - 12 TB capacity - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M4600
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks DP Express Backup Server / SBS Package - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki VMX Enterprise - Small - Subscription licence (1 day)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for N3548-ALGK9, N3548-ALGK9= - phone consulting - 1 year - 24x7 - for P/N: N3548-ALGK9, N3548-ALGK9=
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service for TZ 400 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ400
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization plus Red Hat Enterprise Linux for Virtual Data Center - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
SonicWall Content Filtering Service Premium Business Edition for NSV 470 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
HPE LoadRunner Templates Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 300 - phone consulting - 3 years - 8x5
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
SonicWall Secure Mobile Access Spike License Pack - Licence (60 days) - 50 users - free 20-day spike licence for your current customers with SMA EOL products - for Secure Mobile Access 200, 210
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks P2000 Remote Snap - 1 disk array - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SWSS UPGRADES DCNM for SAN License for MDS 9700
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center IPSec/VPN Manager Software - 25 additional nodes - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 100 virtual machines - phone consulting - 1 year - 24x7
Microsoft Enterprise Mobility + Security A3 - Subscription licence (1 month) - 1 user - hosted - volume - All Languages
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for P/N: 01-SSC-5926, 01-SSC-6254
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - phone consulting - 3 years - 9x5
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Fabric Orchestrator Starter Kit Advanced Monitoring - 250 nodes - phone consulting - 1 year - 24x7
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for NSa 3700
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Red Hat Enterprise Linux Server - Premium subscription (1 year) + 1 Year 9x5 Support - 2 sockets, 1 guest
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for NSa 6700
WatchGuard Firebox Cloud Large - subscription licence (3 years) + 3 Years Standard Support - 1 licence
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P340; P348; P350; P360
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service Software Upgrade - Technical support - for L-LIC-CTVM-1A - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Essentials - Term License (3 years) - 48 ports
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX65-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Microsoft Dynamics 365 Customer Insights Additional Profiles Add On - Subscription licence - hosted - academic, volume - All Languages
Workforce Connect PTT Pro - Subscription licence (3 years) - 1 device - hosted - volume - Tier 1 - Android
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard Reputation Enabled Defense for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
Cisco Collaboration Flex Plan Partner Hosted Calling - Subscription licence - 1 named user - hosted - volume - Tier 1
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 4 cores - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Vista Manager AWC Wireless - Subscription licence (1 year) - up to 10 access points
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5
SonicWALL 01-SSC-3052
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ400W
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JF242A#ABB
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
D-Link Assist Silver Category C - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DAP-2020, 2230, 2610, DWL-3610, 6610; DGS 1100, 1210, 1500
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Performance Center Remote Desktop - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE LoadRunner Shunra NV - Term License (3 months) - ESD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Core & Aggregation Essentials - Term License (1-35 months) - 100 Gbps - SIA - for P/N: NC55-MPA-4H-S-FC, NCS-5504-SYS=, NCS-5508-SYS=, NCS-55A1-24H-SYS=, NCS-55A1-36H-SYS=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AM447AR, AM448AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ270W
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 7309CAX
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - upgrade from Standard - phone consulting - 3 years - 9x5 - response time: 2 h
Epson CP05RTBSHA34
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-HA - phone consulting - 1 year - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (34 months) - 1 concurrent user - academic
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 250 users
Microsoft Bing Maps Light Known - Subscription licence - 500 users - Open Value - additional product - Win - Single Language
Cisco Core & Aggregation Advanced - Term License (5 years) - 100 Gbps - SIA - for Network Convergence System 5501, 5502, 5504, 5508, 55A1, 55A2
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ600
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps / Customer Engagement Plan / Unified Operations Plan - 1 user - GOV, promo - Open Value Subscription - Level D - additional product, Open - consulting - 1 month - 24x7 - response time: 1 h - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
LiveAction Maintenance Plan - Technical support - for LiveAction LiveNX - licence - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway - includes entitlement for 1 year to Spotlight Secure Connector
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Conversion subscription licence (3 years) - Trial
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Amazon Web Services - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat and URL - Subscription licence (5 years) - 1 appliance - ESD
Lenovo Enterprise Software Support Operating Systems - Technical support - for 4P+ Server - phone consulting - 3 years - 24x7 - for ThinkAgile HX7820 Appliance; HX7821 Certified Node; ThinkSystem SN850; SR850; SR950
Hewlett Packard Enterprise HC3L4E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 2 years - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
FileMaker - License (renewal) (3 years) - 1 concurrent connection - volume, corporate - Tier 5 (100-249)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1395, 02-SSC-1468
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-52GPXM-10, AT-X530-52GPXM-30, AT-X530-52GPXM-50
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 500 devices - ESD
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSsp 15700
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation - phone consulting - 1 year - 24x7
SonicWall Cloud Edge Secure Access - Subscription upgrade licence (1 year) - 1 user - hosted - volume - 5-24 licences
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - 10 virtual appliances - for P/N: 01-SSC-5875, 01-SSC-6187
HPE Foundation Care Software Support 24x7 - Technical support - for Software Option (1X0) - consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - consulting - 4 years - 8x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - phone consulting - 3 years - 24x7
Microsoft Project Online Premium - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Advanced w/3 Years 9x5 Support - 25 VMs - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-8-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-AP-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
Poly Rem E/P Mig OOH 1-50 with impl
Microsoft Azure Active Directory Premium P2 - Subscription licence (1 month) - 1 user - hosted - academic, Student - Campus, School, EES - All Languages
TADL Assist Warranty Extension - Extended service agreement
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-10-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
StorTrec Bronze On-Site Support for 12-26 Bay Rackmounts (DC) with Next Business Day Response; Monday-Friday 9am-5pm
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 7YR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Standard Delivery Service - Extended service agreement - delivery - on-site
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
NETGEAR Email Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM600
HPE 24x7 Software Technical Support - Technical support - for HPE Hot Plug Advanced Pack - phone consulting - 4 years - 24x7
Microsoft Dynamics 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for SonicWall TZ570W
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY792A
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for JC824A
Cisco Meraki Insight Small - Subscription licence (3 years) - up to 250 Mbps
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - 1 device - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
NETGEAR Insight Pro - Subscription licence (1 year) - 1 managed device - hosted
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible - Subscription (3 years) + 3 Years 24x7 Support - 1 licence
HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 64
SonicWall Comprehensive Gateway Security Suite for SuperMassive 9200 - Subscription licence (1 year) + Dynamic Support 24X7 - 1 appliance - for SuperMassive 9200, 9200 High Availability, 9200 TotalSecure
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 2500-4999 licences - ESD
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 225 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: DW027AR#ACJ, Q1523BR#AB2, Q1523BR#ABG, Q1523BR#ABU, Q1523BR#ACE, Q1523BR#ACJ
Cisco CON-SNTP-LA9KMOPS
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 1501-3000 licences - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
TSS Preowned High Perf 8x5 1YR
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for SuperMassive 9200, 9200 High Availability
SonicWall Content Filtering Service Premium Business Edition for TZ 400 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ400
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Enterprise - phone consulting - 5 years - 24x7
Sony - Remote training - for TEOS - 2 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 1-4 licences - phone consulting - 2 years
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - upgrade from VMware vSphere Enterprise Plus Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Enterprise Edition - 10 packs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 8x5 - response time: next business day ( for requests before 3:00 p.m.)
Hewlett Packard Enterprise HY5M5E
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 500 users
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QW914A, QW914A#ABH, QW914AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 150, 200, 250, 7000 E809, 7110, 75XX, 7612, 8040; Officejet Pro 8500 A909, 8740
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - All Languages
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeWireless V2110 Virtual Gateway - 8 access points - phone consulting - 1 year - 24x7 - Rest of World
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 5 years - 24x7
SonicWall Analytics (Syslog) - Subscription licence (3 years)
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - FabLab - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for KVM - phone consulting - 3 years - 24x7
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (3 years)
HPE - Extended service agreement - maintenance - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment - 1 processor - consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - upgrade from VMware vSphere Enterprise Plus Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - hosted - for P/N: MX65-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - hosted - for P/N: MX65-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 30000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
Soti MobiControl On-Premise - Subscription licence (1 month) + Standard Support - hosted - Win, Android, iOS, Windows Phone
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 25000 endpoints - ESD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (35 months) - 1 concurrent user
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
HPE - Extended service agreement - parts and labour - 1 year - on-site
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Enterprise - phone consulting - 4 years - 24x7
NETGEAR Insight Instant VPN - Subscription licence (3 years) - hosted
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-CT5520-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5520-1A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreVirtual VSA Software 2014 - 50 TB capacity, 300 packs - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX935A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 10 virtual machines - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - consulting - 4 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Eaton Easy Battery+ - Battery replacement
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for StorageWorks 1000i Virtual Library System
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - consulting - 5 years - 24x7
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG1100; ZyWALL 1100
Microsoft Mobile Asset Management Drive Analytics - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - North America
Cisco SMARTnet Software Support Service - Technical support - for C1F1PASR1K9 - phone consulting - 3 years - 24x7
APC Network Management Card for Easy UPS, 1-Phase - Standard Licence (upgrade) (1 year) - Download
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW146A
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M4-B-S1, UCS-SPB200M4BS1-RF, UCS-SPB200M4BS1-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX933A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8772B#ABB, J8772B#ACC
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - upgrade from VMware Infrastructure 3 Starter - phone consulting - 4 years - 9x5
HP Absolute Data & Device Security Premium - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
JetBrains Business Subscription - New releases update - for JetBrains WebStorm (v. 11.x) - 1 user - commercial - ESD - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
HPE Aruba Central Foundation - Subscription Licence - 1 Access Point - 3 Year - Electronic
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (14 months) - 1 concurrent user - academic
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ270
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 634969-B21, 634969R-B21, 634977-B21, 634977R-B21, 699045-B21, 699047-B21, 708931-B21
HPE Foundation Care Software Support 24x7 - Technical support - for HP-UX Base Operating Environment - consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
Cisco Threat Defense Threat and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-TC=
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) TACACS+ Authentication Manager Software Module - 50 nodes - phone consulting - 1 year - 9x5 - response time: 2 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) - for Firebox T35-W
HPE Installation & Startup Service - Installation / configuration - for HPE SimpliVity RapidDR - business hours
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS12-10FPOE
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Intune - Subscription licence (1 month) - 1 user - hosted - academic, Faculty - Open Value Subscription - Level E - additional product, Open - All Languages
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - for HP t240, t310 G2, t420, t430, t530, t540, t628, t630, t640, t730, t740; Quad-Display t310
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance - for Firebox M5600
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, add-on to CRM Basic, Offer - Single Language
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-N3548-24P-UPG= - phone consulting - 1 year - 24x7 - for P/N: L-N3548-24P-UPG=
APC Network Management Card for Smart-UPS & Symmetra - Subscription licence (4 Years) - 1 device
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (2 years) - 1 appliance
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/5 Years 24x7 Support - subscription - 2 sockets/1-2 virtual machines - phone consulting - 5 years - 24x7
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SFIA Contract Support Renewal 01/03/24 to 31/03/24 4HR Onsite Fix 24x7x365 Site 18 Logie Mill
HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Heartbeat - phone consulting - 1 year - 9x5
HPE Critical Advantage L3 - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem - phone consulting - 1 year - 24x7 - response time: 2 h
dotConnect for Oracle Developer Edition Team License - Subscription licence (1 year) - up to 4 developers - ESD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 50 access points - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Starter - phone consulting - 4 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Subscription licence (1 year)
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4; T16 Gen 2; X13 Gen 4
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Windows Enterprise - Software assurance - 1 licence - Open Value - additional product, 3 Year Acquired Year 1 - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Data Protector RapidDR - 25 virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - unlimited guests - 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
dbExpress Driver for SQL Server Standard Edition - Single Licence (subscription renewal) (1 year) - 1 developer - ESD - Win
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS14-48FPOE
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (9 months) - 1 concurrent user - academic
SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 2000 users
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 300 - phone consulting - 1 year - 8x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AP, PEFNG and RFP Bundle w/1 Year ArubaCare Support - 1 additional licence - K-12 Schools - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - NPOS - for Precision 5530 2-in-1
WatchGuard Standard Support - technical support (renewal) - for WatchGuard FireboxV Extra Large - 3 years
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco Meraki Advanced Security - subscription licence (1 day) + 1 Day Support - 1 security appliance
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ500W
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-HYP - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE WIN SRVR 2003 MODERNZ TIER 1
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser P projectors) - 5 years - shipment - response time: 24 h
Mobility DNA - Term License (1 year)
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Virtual Host - 1 physical host - volume - 1-2 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Customer Service - All Languages
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - consulting - 5 years - 24x7
McAfee Anti-Malware - Subscription licence (a la carte) (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Enterprise Edition - upgrade licence - 4 processors - upgrade from Select Edition - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP 10 Bundle Software - phone consulting - 1 year - 9x5
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dw, 452dwt
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (22 months) - 1 concurrent user
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 220-24P - Subscription licence (7 years) - for P/N: MS220-24P-HW
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (3 years) - 1 concurrent user - academic
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Professional, Offer
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 100 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-32 - 8 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 500 GB storage space - phone consulting - 1 year - 24x7 - response time: 1 h
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ570W
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 10000 endpoints - ESD
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 floating licence - volume - 20+ level - phone consulting - 1 year
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - GOV, promo - OLP: Government - Win - English, Japanese
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 74/84xx - 1 licence - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra Enterprise Browser (v. 2) - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE LoadRunner SAP Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - phone consulting - 4 years - 9x5 - response time: 2 h
Juniper Networks vSRX Bandwidth Secure Cloud Connect - Subscription licence (1 year) - 1 Gbps throughput
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure - 2 processors - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 camera
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 camera
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet 2320; DeskJet Plus 41XX, Ink Advantage 6075, Ink Advantage 6475; ENVY Pro 64XX
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
Cisco Meraki MX400 Enterprise - Subscription licence (3 years) - for P/N: MX400-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
SonicWall Content Filtering Service Premium Business Edition for NSA 3600 - Subscription licence (1 year) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 9650; SuperMassive 9600
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 9x5
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreVirtual VSA Software 2014 - 10TB capacity, 500 packs - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 2000-4999 licences - electronic - Win
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G5, 640 G8, 64X G3, 64X G4, 650 G4, 650 G5, 650 G8, 65X G3
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 6700
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 500 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1-99) - additional product, Open
HPE Proactive Care 24x7 Software Service - Technical support - for HPE CloudSystem Enterprise Software with OneView - 1 server - ESD - phone consulting - 5 years - 24x7 - response time: 4 h
APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 10 racks - phone consulting - 1 year
HPE Software Technical Support - Technical support - for VMware Standard product group - 10 VMs - OEM - phone consulting - 4 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 100 endpoints - ESD - Linux, Win, Mac
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express (v. 5.0) - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Web Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA - All Languages
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T35-W
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years - on-site
HPE Next Business Day Partner Branded Support - Technical support - for Aruba AP, PEFNG and RFP Bundle w/1 Year ArubaCare Support - 1 additional licence - academic - for retail customers - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Zebra Enterprise Browser (v. 2) - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
Quantum StorageCare Silver Software Support Plan - Technical support - for StorNext File System / StorNext Storage Manager / StorNext Distributed Data Mover Option - phone consulting - 1 year - 9x5
Cisco Meraki MS Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support - 1 switch (48 ports)
Cisco Meraki MS Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support - 1 switch (48 ports)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ262A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 1000 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server - subscription - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
NetApp 4hr Parts Replacement SupportEdge PartnerSelect TechCARE Professional S/N 952052003572 952053000291 01/04/24 - 31/03/2026
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for IdeaPad 5 Pro 16; IdeaPad Pro 5 16; IdeaPad Slim 5 14; Legion 5 15; 5 17; Legion Pro 5 16
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - business hours - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Cisco Cloud Services Router 1000V Security Package e-PAK - Subscription licence (3 years) - 10 Mbps - ESD
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9500 Fabric Manager Server Package - 1 switch - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - 4 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 500-1499 licences
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for Network Security Virtual (NSV) 270
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 500-999 licences - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center - 50 nodes - upgrade from HP ProCurve Manager Plus - phone consulting - 5 years - 24x7 - response time: 2 h
D-Link Assist Warranty Extension Category B - Extended service agreement - parts and labour - 3 years - for D-Link DCS-7517, DNR-2020-04, DSR-1000, DXS-PWR300; DCS 4703; DES 30XX; DGS 1210, 3000
NETGEAR Insight Instant VPN - Subscription licence (5 years) - 10 licences - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 25 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 5 years - 24x7
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Mediant 800
Cisco SMARTnet Software Support Service - Technical support - for L-M9100ENT1K9, M9100ENT1EK9, M9100ENT1HK9, M9100ENT1IBMK9 - phone consulting - 1 year - 24x7
Cisco Solution Support - Technical support - for C9500-DNA-48Y4C-E=, C9500-DNA-48Y4C-E - phone consulting - 24x7 - response time: 30 min
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 51-75 licences - phone consulting - 1 year
HPE 24x7 Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 4 years - 24x7
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4115T-TMC=
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Zyxel ConfigService Wireless Controller - Configuration - 6 months
BlackBerry Advantage Support - Technical support - for BlackBerry 2FA - phone consulting - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 3 years - 24x7 - response time: 2 h
HP Care Pack - Extended service agreement - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 8 processors - consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - upgrade from VMware vCenter Server Foundation - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - academic - Open Value Subscription - Level E - Open Faculty, from SA - All Languages
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 10'000 users
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - 4 years - 24x7
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 250-499 licences - requires a Zebra support contract for all Zebra devices - Win, Pocket PC, Android, Link-OS
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad L13 Yoga Gen 3; L15 Gen 3; T14 Gen 3; T14s Gen 3; T14s Gen 4; T15 Gen 2
Power BI Pro - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student - All Languages
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 25 - phone consulting - 1 year - 8x5
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5520-1A - phone consulting - 3 years - 24x7 - for P/N: LIC-CT5520-1A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for SAP Applications Virtual Data Centers - ESD - phone consulting - 5 years - 24x7 - response time: 2 h - for P/N: Q5W26A
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-AP Controller - Capacity License - 1 access point - volume - Tier 1 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, for CRMOL Basic, Offer
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
JetBrains Business Subscription - New releases update - for RubyMine (v. 8.x) - 1 user - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service for TZ350 Series - Subscription licence (2 years) - 1 appliance - hosted - for SonicWall TZ350 Wireless-AC
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
NVIDIA Grid Virtual PC - Subscription licence renewal (7 months) - 1 concurrent user - academic
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Zebra Technical and Software Support - Technical support - 3 years - 8x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - academic, promo - OLP: Academic - Level B - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M570dn, MFP M570dw
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 300
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Cloud Services Router 1000V AX Package - Subscription licence (1 year) - 10 Mbps - ESD - Cisco Smart Licensing
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Visio Online Plan 1 - Subscription licence - hosted - Open Value Subscription - additional product, Open - Single Language
Execute/Deploy Wifi Install
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX550 Services Gateway - Subscription licence (5 years) - 1 device
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux High Availability Add-On w/3 Years 24x7 Support - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 13b - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki MS Series 220-24P - Subscription licence (5 years) - for P/N: MS220-24P-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Webex Production Services Technical Monitoring Assist - Small - technical support - for Cisco WebEx
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - 4 cores - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
HPE - Technical support - phone consulting
Support Pack 3 Year 9 x 5 Extended Warranty
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSa 4700
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dh, M506dn, M506n, M506x
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 25-49 licences - Win, Mac
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for NSa 6650, 6650 High Availability
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for V14 G3 ABA; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, from SA, from CRM Basic, Offer - All Languages
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence (2 years) - 1 device
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Digital DMPU4032
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 200 - phone consulting - 3 years - 8x5 - response time: 1 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control w/1 Year 24x7 Support - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, add-on to Customer Service - All Languages
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 195 - phone consulting - 1 year - 24x7 - response time: 2 h
Extreme Networks ExtremeWorks Software and TAC - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MySQL Network for Linux/MS - phone consulting - 3 years - 24x7 - for Electronic HP Care Pack 24x7 Software Technical Support; MySQL Enterprise for Linux/MS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
dotConnect for Oracle Standard Edition Team License - Subscription licence renewal (1 year) - up to 4 developers - ESD - Win
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 1 year - on-site - response time: NBD - for HP 260 G4; EliteDesk 80X G8; EliteOne 870 G9; ProDesk 40X G6; ProOne 400 G6, 440 G6
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L14 Gen 1; L14 Gen 2; L15 Gen 1; L15 Gen 2; T14s Gen 1; X12 Detachable; X13 Gen 1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps - 1 user - academic - Open Value Subscription - Level E - additional product, Open Faculty - consulting - 1 month - 24x7 - response time: 1 h - All Languages
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
SMART Learning Suite Software – 1-Year Subscription (Minimum Order Qty 150)
SMART Software Maintenance - Technical support (extension) - for SMART Learning Suite - phone consulting - 3 years
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 400 Virtual Appliance on Microsoft Azure - Subscription licence (3 years)
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 1000-4999 licences
LANDesk Technical Account Manager Dedicated (1:1) - Technical support - for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk - phone consulting - 1 year - 8x5 - response time: 30 min
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX67W-HW
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Intune Device - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 24X G8, 25X G8; Mobile Thin Client mt22; ProBook 430 G8, 450 G8, 45X G7; ProBook x360
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 6700
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Digital Network Architecture Essentials - Term License (3 years)
HP Performance Center Web/Multimedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco ASA with FirePOWER Services URL Filtering - Term License - 1 appliance - ESD - for P/N: ASA5508-K8, ASA5508-K8-RF, ASA5508-K9, ASA5508-K9-RF
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T830
1 M HOTSPOT MNGMT SUB SERVICE LICS FOR USG FLEX 200
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 2 processors - consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL259A#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ509A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 10'000 users
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier Bundle (v. 4) - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere 2.x Enterprise Edition / HPE Insight Control - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - OEM - upgrade from VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 VMs - OEM - phone consulting - 4 years - 24x7
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
Juniper Networks Juniper-Sophos Anti-Spam for SRX100/SRX110 Services Gateway - Subscription licence (3 years) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 4 processors - phone consulting - 5 years - 9x5
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - Open Faculty - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom PGo HP 100 Bundle Software - phone consulting - 1 year - 9x5
HP Absolute Data & Device Security Standard - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed Color MFP E58650dn; PageWide Managed Color Flow MFP E58650z
Cisco Partner Lifecycle Services - Technical support - for SRST-EP, SRST14-EP, UPG-SRST-EP-12-14=, UPG-SRST-EP-12TO14 - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for NSa 9450, 9450 High Availability
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (4 Years) - for NSa 2700
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 2000 users
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Network and Digital Network Architecture Advantage - Term License (5 years) - 1 switch - for P/N: C9500-40X-2Q-A-WS, C9500-40X-A-WS, C9500-DNA-40X-A=, C9500-DNA-48Y4C-A=
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage - Term License - new purchase - for Catalyst 9600 Series Line Card
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Entity Developer Linq SQL - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: A8007B, A8007B#ABH, A8007BR, AG594A, AG594AR, AG594B, AG594BR, AG594C, AG594CR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 46TB flash array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8G49B, Q8G51B, Q8G61B, Q8G63B
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
DriveSecurity - Subscription licence (5 years) - volume - 100-499 licences - Win, Mac
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Edge w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 4 years - 24x7
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 100000 endpoints - ESD
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 72/82xx - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 2TB storage array) - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E24SB, B7E25BR, B7E26AR#PCS, B7E26BR, F3J70BCR, F3J70BR
HP Analytics Proactive Management Enhanced Service - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 desktop - DaaS Premium - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support
Hewlett Packard Enterprise HP3P3E
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 2500-4999 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT GS980M/52PS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 2000000 usage transactions - Open Value Subscription - additional product - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5 - for Capture and Route Mobile Client
Windows Enterprise - Software assurance - 1 licence - Platform - Open Value - 3 Year Acquired Year 1 - All Languages
HPE Helion Eucalyptus - Subscription licence (3 years) + 3 Years 24x7 Support - hosted - ESD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b3000
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
Microsoft Dynamics 365 for Operations Activity, Enterprise edition Add-on - Subscription licence - hosted - academic, volume - Offer, from AX Functional - All Languages
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 device - hosted - academic - Open Value Subscription - Level E - Open Faculty, from SA - All Languages
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 6741-L1U
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 210 - Subscription licence (1 year) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Drive Expansion Option - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP t310 G2, t420, t430, t430 v2, t530, t540, t630, t640, t730, t740; Quad-Display t310
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 50000 endpoints - ESD - Linux, Win, Mac
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level C (25-49) - Win - English
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 1000 users
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
Microsoft Forefront Endpoint Protection - Subscription licence (1 month) - 1 device - academic, Enterprise - Open Value Subscription - Level E - Win - All Languages
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-24P-HW
Cisco Smart Net Total Care Software Support Service - Technical support - for UCM-12X-BAS-UCL - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 5-24 licences
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Cloud Services Router 1000V AX Package e-PAK - Subscription licence (1 year) - 500 Mbps - ESD
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (5 years) - 1 device
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M370
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 3 years - 9x5
Hewlett Packard Enterprise H9YL9E
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Critical Advantage L3 - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Advanced w/3 Years 24x7 Support - 25 OS instances - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Solution Support - Technical support - phone consulting - 24x7
DriveSecurity - Subscription licence (3 years) - volume - 10000-19999 licences - Win, Mac
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 2 PB capacity - consulting - 3 years - 8x5 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
WatchGuard Firebox Cloud XLarge - subscription licence (3 years) + 3 Years Standard Support - 1 licence
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for Firebox T15
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL320A
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 320 - Maintenance (1st year) - 1 device
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Email Security Appliance Advanced Malware Protection - Term License - 1 user
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Digital Sender Flow 8500 fn1 Document Capture Workstation
Cisco SMARTnet Software Support Service - Technical support - for CCX-10-A-E-LIC - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for ScanJet 8270, N6350 Networked Document Flatbed Scanner; Scanjet Pro 4500 fn1
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 3 years - 9x5 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ470
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for R-PI35-SW-K9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 455 G9, 455r G6, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 470 G5
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Network Satellite w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 20000-49999 licences - Win, Android, Link-OS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 1 guest - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 10 devices - phone consulting - 1 year - 9x5
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA, from CRM Basic, Offer - All Languages
Juniper Networks Web Filtering for Secure Services Gateway 320 - Subscription licence renewal (1 year) - 1 device
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall SOHO 250
Cisco SP Base Advance Replacement - Extended service agreement - replacement - 1 year - 24x7 - response time: 4 h - for P/N: ASR920-24G-4-10G
KVS5076H3YR4+4 KV-S5076H 3year 4+4 response
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 500 unique endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-24-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - academic - Open Value Subscription - Level E - additional product, Open Faculty - consulting - 24x7 - response time: 1 h - All Languages
Cisco SMARTnet Software Support Service - Technical support - for L-AIR-CTVM-5-K9 - phone consulting - 1 year - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 6650, 6650 High Availability
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic, Student - Open Value Subscription - Open Student, from SA - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP4025dn, CP4025n
Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
XML Author Professional - Maintenance (renewal) (2 years) - 1 user - volume - 10-19 licences - Linux, UNIX, Win, Mac
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H39A, Q8H39AR
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P2000 Remote Snap - phone consulting - 3 years - 9x5 - response time: 2 h
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 1-9 licences - Win
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Cisco Meraki Enterprise - Subscription licence (5 years) - EA - Booking Only - for Cisco Meraki MG21
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre M90n-1; M90q Gen 2; M90t; M920q
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW244A, JW245A, JW246A
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Vileda Ultra-Speed Mini Starter Kit Blue. Ultra. Speed Mini combines the ergonomic performance and hygiene benefits of the existing UltraSpeed range in a small compact system.
Microsoft Intune - Subscription licence (1 month) - 1 device - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall TotalSecure Email - Subscription licence (3 years) - 25 users
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8715B#0D1, J8715B#ABB
JetBrains Business Subscription - New releases update - for JetBrains ReSharper - 1 user - commercial - ESD - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW831A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Standard and Enterprise - 50 additional nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 250-499 licences - Win, Mac
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier Add-On - 10 VMs - phone consulting - 1 year - 9x5
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 270 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for ExtremeXOS Core - phone consulting - 1 year - 24x7 - for P/N: 41311
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zyxel Content Filtering/Anti-Spam/Anti-Virus/IDP/Application Patrol/SecuReporter Premium - Co-termination (1 month)
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2130T-T=
WatchGuard APT Blocker for FireboxV Extra Large - subscription licence (3 years) - 1 virtual appliance
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R72A, K2R72AR, Q0F53A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Helion Stackato - Subscription licence (3 years) - 1 application, 80 GB application memory - hosted - ESD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8697A#ABN, J8697A#ACE, J8697AR#ABB, J8699A#ACC, J8699A#ACE, J8699A#AKM, J9447AR#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enable Support on a Mobility Controller - Capacity License - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - phone consulting - 4 years - 24x7
Microsoft Visual Studio Premium with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1, Microsoft Partner Network Competency required - Win - All Languages
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T55-W
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 2500 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
Cisco Edge Advantage with Essentials - Subscription licence (60-120 months) - 400 Gbps - SIA
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
Juniper Networks Unified Threat Management for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
HPE Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP w17e
NVIDIA Grid Virtual Apps - Subscription licence renewal (17 months) - 1 concurrent user
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
HPE Installation & Startup Service - Installation / configuration - for VMware Infrastructure Enterprise - OEM - 5 days
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 870
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 8 processors - consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-500M-IPB-1S - phone consulting - 1 year - 24x7
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SpeechExec Basic Transcribe - (v. 11) - subscription (1 year) - ESD - Win, Mac
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Resource Schedule Optimization - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
WatchGuard Basic Security Suite - Subscription licence renewal (1 year) + 1 Year 24x7 Support - 1 appliance
Zebra Technical and Software Support - Technical support - for Speech Process Analyzer - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Juniper Networks Web Filtering for Secure Services Gateway 520 - Subscription licence renewal (1 year) - 1 device
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (55 months) - 1 concurrent user - academic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSa 6650, 6650 High Availability
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 5000 users
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
dbExpress Driver for SQL Server Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Software Support Service Enterprise License Agreements - Technical support - phone consulting - 1 year - 24x7
Cisco MDS Advantage - Subscription licence (5 years) - for P/N: MDS-M9K-ADD-T
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall TZ500
HPE Installation Service - Installation / configuration - for ProLiant DL385p Gen8 Storage
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
SonicWall Comprehensive Gateway Security Suite for NSv 400 Virtual Appliance - Subscription licence (3 years)
WatchGuard Total Security Suite - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 virtual appliance
HPE Foundation Care Software Support 24x7 - Technical support - for HPE CloudSystem Foundation Software w/3 Years 24x7 Support - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Customer Service Professional - hosted - academic, volume, Student, Faculty - All Languages
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for NSsp 12400
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Email Security Outbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for EliteBook 8540; EliteBook x360; ProBook 640 G2, 64X G1, 65X G1, 65X G2; ZBook 15 G2, 17 G2
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 1000 users
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Control Datapath Failover - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 640 G1, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
SonicWall Comprehensive Anti-Spam Service for NSA 4650 - Subscription licence (1 year) - 1 appliance - for NSa 4650, 4650 High Availability
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (4 Years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ370W
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5 - for HPE Networks Software Group 150
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 device
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 501-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 6 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 VMs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 4 years - on-site - business hours - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G7, 430 G8, 44X G7, 450 G8, 45X G7; ProBook x360
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Juniper Networks Juniper-Websense Web filtering for SRX220 Services Gateway - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 696910-B21#B19
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for KVM - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Advanced Edition - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product - All Languages
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 3600, 3650
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW831A
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 50 users - hosted
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 50000 endpoints - ESD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad L13 Yoga Gen 3; L13 Yoga Gen 4; T14s Gen 2; T14s Gen 3; T16 Gen 1; X13 Gen 2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: J9727AR#ABB
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSa 5600, 5600 High Availability
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard Extension for SAP on Linux for HPE ProLiant/x86 Servers w/1 Year 24x7 Support - 4-8 ports - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G4 Performance Pack
Acronis Backup Advanced for Server - Subscription licence (1 year) - Linux, Win
CorelDRAW Graphics Suite - Subscription (1 year) - 1 user - hosted - CTL - 5-50 licences - Win - Multilingual
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-500M-AX - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 4 years - 9x5
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ270W
Microsoft Dynamics AX Sandbox Tier 4: Standard Performance testing - Subscription licence (1 month) - 1 service - academic, Student, Faculty - Campus, School, EES - Win - All Languages
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P6000
HPE Support Plus - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 14 months - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - 1 licence - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1-9 slots - phone consulting - 3 years - 9x5
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance
Microsoft Dynamics CRM Online Professional - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Standard for vSphere w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware P2V Assistant - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 14 months - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (10 months) - 1 concurrent user
HPE Next Day Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant BL460c G5
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage - Technical support - for VMware vSphere Essentials Plus Bundle / Virtual SAN Appliance w/1 Year 9x5 Support - OEM - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 2500 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Cisco Meraki VMX Enterprise - Large - Subscription licence (5 years)
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for DocuMate 5460
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD Embedded 50 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
Cisco Digital Network Architecture Advantage - Term License (5 years) - 24 ports - for P/N: C9300L-24T-4X-A-RF, C9300L-24UXG-2Q-A, C9300L-24UXG-4X-A, C9300L-DNA-A-24=
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (250-499) - additional product, Open - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for UNITYCN10-VUP-USR - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 300 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ300
JetBrains Upgrade Subscription - Product info support (renewal) - for JetBrains TeamCity Enterprise Server - 10 build agents - e-mail consulting - 1 year
Power BI Pro - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7
BlackBerry Advantage Support - Technical support - for BlackBerry Silver Universal - phone consulting - 1 month - 24x7 - response time: 2 h
Cisco C9500-DNA-L-P-1R
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ270
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 4 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 500-999 licences - electronic
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - 2 processors - consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
VisibilityIQ Foresight - Subscription licence renewal (1 year) - 1 device - hosted - volume - 2500+ licences
SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 1 year - 8x5
Arista A-Care 2-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH809A, JH810A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Foundation Acceleration Kit - phone consulting - 1 year - 24x7
HPE LoadRunner Java Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
NVIDIA Grid Virtual PC - Subscription licence renewal (14 months) - 1 concurrent user
Cisco Meraki MS Series 42P - Subscription licence (3 years) - for P/N: MS42P-HW
HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
SonicWall Capture Advanced Threat Protection Service for NSA 3650 Appliance - Subscription licence (2 years) - 1 appliance
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StorageWorks MSA2000 Recovery Manager - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Premier - Term License (5 years) - 48 ports - for P/N: C9300L-48PF-4G-A, C9300L-48PF-4X-A, C9300L-48UXG-2Q-A, C9300L-48UXG-4X-A, CAT-CDNA-P
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P06479-291, P06479-AA1, P07523-B21, P07524-B21, P08335-291, P08335-371, P08335-AA1
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 3 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
Cisco Partner Support Service Software Upgrade - Technical support - for S-A9K-9901-VRF-LC - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
NVIDIA Grid Virtual Apps - Subscription licence renewal (55 months) - 1 concurrent user
HP Performance Center Remote Access - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM600
LANDesk Deployment Acceleration Advanced - Extended service agreement - for LANDesk Security Suite / Management Suite - consulting - 6 months
HPE Critical Advantage L3 - Technical support - for HPE Insight Control Environment for Linux - 16 blade servers - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472, 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 3YR
HPE Foundation Care Software Support 24x7 - Technical support - Capacity Upgrade License - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 1-99 licences - Open
SonicWall Content Filtering Security - Subscription licence (5 years) - 1 appliance - for SonicWave 432e, 432i, 432o
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
Microsoft Windows Server 2012 Standard Edition - Subscription licence (5 years) - 1 appliance - commercial - United Kingdom, United States - for ProLiant EC200a Base, EC200a Expansion, EC200a Premium
Logitech Extended Warranty - Extended service agreement - 1 year - for Rally Bar
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 10YR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 month)
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Quadro vDWS - 1 concurrent user - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant BL620C G7, BL660c Gen8, BL680c G7, BL685c G7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for SonicWall TZ570P
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Essential Plus / HP Insight Control Environment - 1 processor - consulting - 5 years - 24x7
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Enterprise Software Support Operating Systems - Technical support - for 2P Server - phone consulting - 5 years - 24x7 - for ThinkAgile HX Series Enclosure 7Y87; ThinkAgile HX3721 Certified Node; ThinkSystem SR670
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 200 Plus - academic, GOV - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Poltys Communication Assistant CCRecord - Subscription licence (1 year) - 1 PRI port
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Easy Connect - Subscription licence (5 years) - 8 cores - commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 5000-9999 licences - electronic
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Project Pro - Single Language
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 10-49 licences - Win
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 100 - phone consulting - 1 year - 8x5
Xceed Standard Subscription - Technical support (renewal) - for Xceed DataGrid for WPF - Team Licence - 8 developers - ESD - phone consulting - 1 year - response time: 1 business day
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hyena Enterprise Edition - Upgrade licence (1 year) - 100 agents - volume - 10-24 licences - Linux
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 250 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 25 additional nodes
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - consulting - 4 years - 8x5 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (16 months) - 1 concurrent user
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW687A, JW688A, JW689A, JY851A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 PCs - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 3 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
Microsoft Audio Conferencing - Subscription licence (1 month) - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ470
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Azure Information Protection Premium P2 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 3 years - 24x7
HPE Easy Connect - Subscription licence (5 years) - 2 additional cores - non-commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition / VMware Data Recovery - OEM - consulting - 4 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for K14 Gen 1; ThinkBook 13x ITG; 15p G2 ITH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3
Cisco SMARTnet Software Support Service - Technical support - for CCE-PAC-AGENT - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-XC-10G-EP32.6=, ONS-XC10GEP32.6-RF
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Capture Advanced Threat Protection Service for TZ350 Series - Subscription licence (3 years) - 1 appliance - hosted - for P/N: 02-SSC-0942, 02-SSC-1843
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Firebox Cloud Medium - subscription licence (3 years) + 3 Years Standard Support - 1 licence
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Developer Enterprise - 1 user - volume - 20+ level - ESD - phone consulting - 2 years
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet D5560
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 400 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ400
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 2 years - 9x5 - for OMEN by HP 15, 16, 17; OMEN X by HP 2S; HP 15, 17; Spectre Folio 13; Spectre x360
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 100-249 licences - Win, Mac
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for TZ 500 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
1 Year extended warraty - Up to 53"
HPE Critical Advantage L3 - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/1 Year 24x7 Support - subscription - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 virtual machines - phone consulting - 1 year - 24x7
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 24x7 Support - 15 moonshot cartridges - electronic
Cisco Partner Lifecycle Services - Technical support - for L-MGMT3X-PI-BASE - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4400 licences - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Subscription licence (5 years)
LanSchool - Site Licence (subscription licence) (1 year) + Technical Support - 1 school (up to 500 devices) - academic - includes access to LanSchool and LanSchool Air
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP Remote Graphics Software VDI - HP Software Assurance (1 year) - electronic - for Workstation xw4600
HPE LoadRunner SOA Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
Cisco Digital Network Architecture Essentials - Term License (5 years) - 24 ports - for P/N: C9300L-24T-4G-E-RF, C9300L-24UXG-2Q-E, C9300L-24UXG-4X-E, C9300L-DNA-E-24=
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 270 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Webex Production Services Add on Support Time - Small - Technical support - for Cisco WebEx - add-on licence - less than 5000 attendees - assistance
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 24x7 - response time: 2 h
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/3 warranty) (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3, Studio G5
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - 2 PB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Smart Connect with Wireless Service Manager Virtual Appliance - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-TMC=
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-ISR4-K9 - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 1000-4999 licences
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 10000+ level
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Standard Edition - 20 concurrent users - phone consulting - 3 years - 24x7
Microsoft Exchange Online Archiving for Exchange Online - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB904A, BB904AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - 1 switch - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - 10 VMs - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for A9K-24P-80GRTU-TR - phone consulting - 1 year - 24x7 - for P/N: A9K-24P-80GRTU-TR
Cisco Solution Support - Technical support - for C9200-DNA-E-24, C9200-DNA-E-24= - phone consulting - 24x7 - response time: 30 min
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-AP-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Windows Pro - Software assurance - 1 PC - MOLP: Enterprise - 1 Year Acquired Year 1 - All Languages
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Single Language
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
DriveSecurity - Subscription licence (1 year) - volume - 1000-4999 licences - Win, Mac
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
NVIDIA Grid Virtual PC - Subscription licence renewal (53 months) - 1 concurrent user
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-24-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 3 years - on-site - response time: NBD - for (3/3/3 only) HP 260 G2, 260 G3, 280 G2; Elite Slice, Slice for Meeting Rooms, Slice for Meeting Rooms G2, Slice G2; EliteBook 840 G4; EliteOne 1000 G1, 1000 G2, 800 G3, 800 G4; ProDesk 40X G4; ProOne 400 G4, 400 G5, 400 G6, 460 G2, 600 G3, 600 G4, 600 G5
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 1-9 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 50 Mbps - on-premise
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Data Loss Prevention for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo 4Y Accidental Damage Protection, 4 year(s)
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE - Extended service agreement - parts and labour - 3 years - on-site - for HPE 3500-48G-PoE yl Switch
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/EVA - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Addon - 100 concurrent connections - phone consulting - 3 years - 24x7
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 8x5 - response time: next business day ( for requests before 3:00 p.m.) - for P/N: MS210-24P-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for C1-44-PERF-K9 - phone consulting - 3 years - 24x7 - for P/N: C1-44-PERF1-K9, C1-44-PERF-K9
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 10YR
Cisco ONE Digital Network Architecture Essentials - Term License (3 years) - 10 Mbps - on-premise
Cisco Meraki Insight XLarge - Subscription licence (1 year) - up to 10 Gbps
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E4200-24G Switch, E4200-24G-PoE Switch, E4200-48G Switch
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 3, from CRM Professional, Offer - Win - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for VMware GSX Server with Microsoft host O/S - 2 processors - consulting - 1 year - 9x5
Lenovo Tech Install CRU - Installation - 5 years - on-site - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - 50 access points - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (1 year)
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, add-on to CRM Basic, Offer
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year Premium Support - 1 node - electronic
Cisco Advantage - Right-To-Use licence (upgrade) (10 years) - 10 Gbps - upgrade from Cisco Essentials - SIA
HPE Network Virtualization Virtual Appliance - Subscription licence (6 months) - 10 concurrent flows - ESD - Node Locked Instance
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ670
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (2 months) - 1 concurrent user - academic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE UNIX MIGRATION DESIG AND PLAN L2
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Marketing Additional Contacts - Subscription licence - 50000 additional contacts - hosted - academic, volume, Student, Faculty - Tier 2 (50000-99000) - All Languages
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T120, Z2100
Skype for Business Cloud PBX - Subscription licence - 1 user - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Skype for Business Online - All Languages
Juniper Networks Juniper-Sophos Anti-Virus for SRX240 Services Gateway - Subscription licence renewal (1 year) - 1 device
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 1-4 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer
NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 3 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200
McAfee Anti-Virus - Subscription licence (a la carte) (1 year) - 1 user - volume - 1000-1999 licences - for Cisco IronPort Email Security Appliance C170
Allied Telesis Autonomous Management Framework Application Proxy - Subscription licence (5 years)
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro CP1025, CP1025nw, M252dw, M252n
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
MassTransit WebEx Telephone Installation - Technical support - phone consulting - 2 hours - English
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX250-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for NSa 4700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, from SA, from CRM Professional, Offer - Single Language
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 76-100 licences - phone consulting - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - upgrade licence - 6 processors - OEM - ESD - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 additional monitors - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Suite - 50 clients, 1 workstation - phone consulting - 3 years - 24x7 - response time: 2 h
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B600/DN, B600/DNM, B600/DT, B600/DX, B600/DXF, B600/DXP, B600V_DN, B600V_DNM
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - Open - All Languages
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
WatchGuard Gateway AntiVirus for Firebox Cloud Medium - subscription licence (1 year) - 1 appliance
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control In-Printer Agent - 1 licence - consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Manager - 10 licences - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for CCX-125-EHA-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T35-W
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for SuperMassive 9800 - Subscription licence (1 year) - 1 appliance - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft 365 Apps - Subscription licence - 1 user - academic, volume - Microsoft Cloud Germany - Win, Mac - All Languages
HPE 24x7 Software Technical Support - Technical support - consulting - 5 years - 24x7
Cisco Web Security Essentials Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Next Business Day Partner Branded Support - Technical support - for Aruba AirWave - 1 device - academic - for retail customers - phone consulting - 1 year - 24x7
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
APC Extended Warranty - Technical support - for InfraStruXure Central - 25 nodes - phone consulting - 1 year - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 44 months - 24x7 - response time: 4 h
Cisco Meraki MS Series 42P - Subscription licence (1 year) - for P/N: MS42P-HW
HPE Software Technical Support - Technical support - consulting - 1 year - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from Basic
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 50 users
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 2 processors - consulting - 1 year - 9x5
Cloudera Enterprise Basic Edition plus Indemnification - Subscription licence (1 year) + 1 Year 24x7 Support - 15 moonshot cartridges - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Business Service Management Application Performance Management 360 - Subscription licence (1 year) - 1 OS instance - electronic
SonicWall Content Filtering Premium Business Edition for SuperMassive 9200 - Subscription licence (1 year) - 1 appliance - for SuperMassive 9200, 9200 High Availability, 9200 TotalSecure
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Juniper Networks Care Software Advantage - Technical support - for Juniper vSRX Standard - 2 Gbps - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for KVM - phone consulting - 3 years - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
SonicWall Comprehensive Anti-Spam Service for TZ 600 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 2500-4999 licences - ESD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom PGo HP 100 Bundle Software - phone consulting - 3 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller Enterprise Bundle - 1 access point - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Application Performance Manager Software Module - licence - 25 monitors - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo e-Pack Smart Office Maintain - Technical support - phone consulting - 1 year
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1000+ users - phone consulting - 1 year - 9x5
HP Flexible Cloud Consulting Service - seminars - 24 hours - on-site
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Remote Snap / HP MSA Remote Snap - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for the Itanium Processor - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (1 CPU socket) - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Enterprise product group - upgrade from VMware Standard product group - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 25 users
NETGEAR Email Threat Management - Subscription licence (1 year) - for ProSecure Unified Threat Management Appliance UTM10
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 50 months - 24x7 - response time: 4 h
HP Unified Functional Testing - Subscription licence (1 year) - 1 seat - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 1501-3000 licences - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 5 devices - phone consulting - 3 years - 9x5
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL GS1900, GS1920, GS2210, MES3500, MGS3520, MGS3700, XGS3600, XS1920, XS3700, XS3900
HPE Helion Stackato - Subscription licence (1 year) + 1 Year 24x7 Support - 1 application, 80 GB application memory - hosted - ESD
Cisco Digital Network Architecture Advantage - Term License - 1 switch (8 ports) - EA - for Catalyst 3560CX-8PC-S, 3560CX-8PT-S, 3560CX-8TC-S, 3560CX-8XPD-S
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - FabLab - ESD - phone consulting - 4 years - 9x7 - response time: next available agent
HP 1 Year Wolf Pro Security - 100-499 E-LTU
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Azure DevOps Server - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 750 users - for Email Security 400
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for NSa 4700
Panasonic Protection Plus - Accidental damage coverage - parts and labour - 3 years - for Toughbook 19, 52, 74, CF-08, CF-30, CF-H1, CF-U1
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for P/N: JC102AR#ABB, JC106A#ABB, JG219A#ABB, JG219AR#ABH
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Entity Developer Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
Cisco Digital Network Architecture Essentials - Term License (5 years) - 1 switch (24 ports) - for P/N: C9200-24P-E, C9200-24P-E-WS, C9200-24PXG-E, C9200-24T-E, C9200-DNA-E-24=
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 9x5
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeWireless WiNG - 2048 access points - ESD - phone consulting - 1 year - 24x7
HPE Easy Connect - Subscription licence (1 year) - 2 cores - non-commercial - for HPE ProLiant ML110 Server - United Kingdom, United States
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard Extended Distance Cluster for Linux - 1 server - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 4 guests, 8 sockets - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
JetBrains Upgrade Subscription - Product info support (renewal) - for JetBrains TeamCity Enterprise Server - 50 build agents - e-mail consulting - 1 year
Microsoft Project Online - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Project CAL - All Languages
Logitech Sync Plus - Subscription licence (4 Years) - hosted
HPE Critical Advantage L3 - Technical support - for HPE Insight Control Environment for Linux - 16 blade servers - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft System Center Configuration Manager Client ML - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1010T-TMC=
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - upgrade licence - 2 processors - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 100000 usage transactions - Open Value Subscription - additional product - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco CX Success Tracks Level 2 - Technical support - for IE3200-DNA-E, IE3200-DNA-E= - phone consulting - 24x7 - response time: 30 min
Lenovo ThinkReality - Individual - A cloud based hardware and software management solution including LISS software support. 1 year - 2 user/devices.
Cisco Meraki Advanced - Subscription licence (1 year) - 24 ports
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for SuperMassive 9400, 9400 High Availability
Computrace Mobile Basic - Subscription licence (2 years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
SonicWall Content Filtering Service Premium Business Edition for NSA 2650 - Subscription licence (3 years) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional Floating License - 1 concurrent user - phone consulting - 1 year
Cisco Meraki MS Series 22 - Subscription licence (5 years) - for P/N: MS22-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M570dn, MFP M570dw
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ470W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible - Subscription (5 years) + 5 Years 9x5 Support - 1 licence
Cisco Software Application Support - Technical support - for QVPVP-00-BP51AA - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for Linux IA-32 - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 5650 - Subscription licence (2 years) - 1 appliance
Microsoft Dynamics 365 for Team Members, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Essential, Offer
SonicWall Analytics - Subscription licence (2 years)
SonicWall Hosted Email Security - Subscription licence (1 year) + Dynamic Support 24X7 - 750 users
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Acronis Backup Standard Workstation - Subscription licence renewal (3 years) - 1 machine - Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for HPE TapeAssure Advanced - consulting - 5 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
QNAP Boxafe for Google Workspace - Subscription licence (1 year) - 10 users - hosted
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Parallels Desktop for Mac Pro Edition - Subscription licence (1 year) - 1 user - Mac - Multilingual
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 1 server, 500 users
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 virtual machines - phone consulting - 5 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW658A
Hewlett Packard Enterprise HM8T7E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 7500, 7590
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
Cisco Threat Defense Threat Protection - subscription licence (3 years) - 1 appliance
SonicWall Comprehensive Anti-Spam Service for TZ 600 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW631A, JX990A, JX991A
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - on-site - response time: NBD - for PageWide MFP 377dw
SonicWall Analytics - Subscription licence (3 years)
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX64W-HW
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C579R, WF-C579RD2TWF, WF-C579RDTWF, WF-C579RDWF
Microsoft 365 A5 Security - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
HPE 24x7 Software Technical Support - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - consulting - 3 years - 24x7
F-Secure Freedome VPN - Subscription licence (1 year) - 5 devices - Win, Android, iOS
Cisco CON-SNTP-CT255
TDM Digital Signage - Subscription licence (1 year) - hosted
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Webex Production Services Technical Monitoring Assist - Large - technical support - for Cisco WebEx
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 250 additional nodes
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6010C
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 1000 users
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 42 months - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 37 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/5 Years 24x7 Support - 2 sockets, unlimited guests - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Juniper Networks Juniper-Sophos Anti-Spam for SRX240 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Advanced Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Extended service agreement - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (1 year) - 1 Gbps throughput
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 105 - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - hosted
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, for CRM Professional Add-On to Office 365, Offer - Single Language
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 470
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ350
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for MCL Client and MCL Link-Lite - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware ThinApp Client License - 1 licence - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for KVM - phone consulting - 3 years - 24x7
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-AMP=
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (3 years) - 1 concurrent user
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle (v. 4.0) - phone consulting - 4 years - 24x7
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 115 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 5 years - 9x5 - response time: 2 h
HP Anyware Professional - Subscription licence renewal (3 years)
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9100 Fabric Manager Server Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
OverlandCare Bronze - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for NEOs T24
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9643A#ABB, J9643AR#ABH
NVIDIA Grid Virtual Apps - Subscription licence renewal (5 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C6880-X-LE, C6880-X-LE++, C6880-X-LE=, C6880-X-LE-RF, C6880-X-LE-WS
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 25
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Care Pack - Extended service agreement - parts and labour - 1 year - on-site
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 3 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 830 G5, 840 G5, 840 G6, 850 G6; EliteBook x360; ZBook 14u G4, 15u G5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for SOHO 250 Series - Subscription licence (2 years) - 1 appliance - for SonicWall SOHO 250 Wireless-N
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Zebra Technical and Software Support - Technical support - for TekSpeech Pro Connector - 10+ terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Analytics - Subscription licence (3 years)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 16311
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
JetBrains - New releases update (renewal) - for RubyMine - 1 user - personal - ESD - for existing customers, 40% continuity discount - 1 year
HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
SonicWall Network Security Manager Essential - Subscription licence (6 years)
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for ASA 5506-X
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 4 years - 9x5 - response time: 2 h
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence (3 years) - 1 device
Juniper Networks Web Filtering for Secure Services Gateway 350 - Subscription licence (1st year) - 1 device
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Graphics Suite - Enterprise licence - 1 user - volume - 251+ level - 1 year
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b3000
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Partner Support Service Software Upgrade - Technical support - for CCX-11-N-P-LIC - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Smart Net Total Care Software Support Service - Technical support - for S-MGMT3X-93XX-K9 - phone consulting - 1 year - 24x7
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Graphics Suite - Enterprise licence - 1 user - volume - 5-50 licences - 1 year
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - consulting - 4 years - 24x7
Juniper Networks Deep Inspection for Secure Services Gateway 350 - Subscription licence (2 years) - 1 device
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Cisco Partner Support Service Software Upgrade - Technical support - for L-CSR-10M-SEC-3S= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management (5 packs) - 1 server - phone consulting - 3 years - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering for SRX240 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - volume - 1-499 licences - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager - 1 processor - phone consulting - 4 years - 24x7
16-Core OM4 Fibre cabling solution - Option 1 as per Scope of Works provided
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 100 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Cisco Digital Network Architecture Essentials - Term License (3 years)
Microsoft Project Online Premium - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
SonicWall Analytics - Subscription licence (2 years)
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Graphics Suite - Enterprise licence - 1 user - volume - 51-250 licences - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView w/o iLo - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Secure Mobile Access Spike License Pack - Licence (30 days) - 250 users - free 20-day spike licence for your current customers with SMA EOL products - for Secure Mobile Access 400, 410
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for OptiPlex 5055, 5060, 5070, 5080, 5090, 5260 All In One, 5270 All In One, 5480 All In One
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 7500, 7590
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence (1st year) - 1 device
WatchGuard Application Control for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, for CRMOL Professional, Offer
HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P24845R-B21, P24846R-B21, P24847R-B21, P24849R-B21, P24850R-B21, P40717R-B21
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 500-999 licences - Win, Mac
Cisco Web Security Essentials Bundle - Subscription licence (a la carte)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Sonicwall Capture Client Advanced - Subscription licence (2 years) - 1 device - promo - Competitive Displacement Program - 500-999 licences - Win, Mac
Cisco FirePOWER IPS and Apps - Subscription licence (1 year) - 1 appliance - for P/N: FP7115-K9
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from CRM Professional, Offer - All Languages
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - 9x5 - response time: NBD - for P/N: DDY47-FCE8-001A, DDY47-UCE8-001A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Enterprise Software Platform - 50 nodes - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-HA - phone consulting - 1 year - 24x7
Cisco Web Security Appliance Advanced Malware Protection - Subscription licence (a la carte) (1 year) - 1 user - volume - 1000-1999 licences
HPE Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN w/3 Years 24x7 Support - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Cisco Meraki VMX Enterprise - Large - Subscription licence (3 years)
Microsoft Dynamics CRM Basic CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 5 years - 9x5
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 named users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Cloudera Enterprise Analytical Database Edition - Subscription licence (1 year) + 1 Year 8x5 Bronze Support - 1 node - electronic
HPE Foundation Care Next Business Day Exchange Service - extended service
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Catalyst Essentials - Subscription licence (3 years) - 1 switch (12 ports)
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 300 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ300
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - consulting - 1 year - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier (v. 4) - 100 virtual machines - upgrade from VMware View Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 24x7 Support - 1 node - electronic
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 20 Mbps - on-premise
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 5000 licences - phone consulting - 3 years - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 1000 endpoints - ESD - Linux, Win, Mac, iOS
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 500 clients, 50 devices, 5 controllers - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Knox Configure Setup Edition - Licence (1 year) - hosted
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 camera
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 camera
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 8x5 Support - 15 cartridges - electronic - Linux
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Virtual PC - 16 concurrent users - phone consulting - 3 years - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (5 years) - hosted - Enterprise Agreement - Booking Only
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows / Linux WE - 8 servers - consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Installation Service - Installation - 1 incident - on-site - for StorageWorks Modular Smart Array P2000 G3
Juniper Networks Juniper-Websense Web filtering for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 4 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Virtual Desktop Infrastructure Suite - Subscription licence (1 month) - 1 device - academic - Campus, School, Enterprise, Select Plus, EES - with MDOP - Win - All Languages
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Configuration and Orchestration Manager (v. 3.1) - Base Licence - 50 devices - phone consulting - 1 year - 24x7
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
HPE Proactive Care Advanced Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 5000-9999 licences - Win, Mac
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra PTTEXP Zebra OneCare Technical and Software Support 8 x 5. 3 year duration, does not include comprehensive coverage.
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - pick-up and return - 9x5 - for HP 340 G7; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
Veritas Essential Support - Technical support (renewal) - for Veritas Backup Exec Remote Media Agent for Linux Servers - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HP Performance Center Web/Multimedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
VisibilityIQ Foresight - Subscription licence (5 years) - 1 device - hosted - volume - 75-2499 licences
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (1 CPU socket) - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 10YR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Operations Advanced Bundle - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - for P/N: 3868R
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
dotConnect for Salesforce Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Cluster Platform Factory Software Service - Installation - 4-8 nodes
HPE 24x7 Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 1 year - 24x7
Cisco CON-SNTP-ONSSC145
ASUS Warranty Extension Package Global Extended service agreement parts and labour (for notebook with 1 year pick-up and return warranty) 2 years pick-up and return
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Starter - phone consulting - 3 years - 24x7
Juniper Networks Juniper-Sophos Anti-Virus for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
SonicWall Advanced Gateway Security Suite for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
Juniper Networks Juniper-Sophos Anti-Spam for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - 1 appliance
SonicWALL Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 4600 Series - Subscription licence (1 year) - 1 appliance - for NSA 4600, 4600 High Availability, 4600 TotalSecure
Microsoft Dynamics CRM Online Basic - Subscription licence (1 year) - 1 user - hosted - academic, Microsoft Qualified - OLP: Academic - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 100 users
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 19 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Gateway AntiVirus for FireboxV Small - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for StorageWorks Modular Smart Array 1500 cs
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 2000 users
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Lenovo Onsite - Extended service agreement - parts and labour - 1 year (5th year) - on-site - response time: NBD - for ThinkPad T431s; T440; T440p; T440s; T450; T450s; T540p; W540; W550s; X240; X240s; X250
Cisco Smart Net Total Care Software Support Service - Technical support - for C9800-CL-K9 - phone consulting - 1 year - 24x7
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 5000-9999 licences - Win, Mac
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 4 processors - phone consulting - 4 years - 9x5
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 2000 users
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 100 endpoints - ESD - Linux, Win, Mac
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX64-HW
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX64-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-6099, 02-SSC-6100, 02-SSC-6101, 03-SSC-0010, 03-SSC-0011, 03-SSC-0012
Cisco Meraki Enterprise Cloud Controller - Subscription licence (7 years) - hosted
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 5YR
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 1 location - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Cloud Managed RDS - Subscription licence (3 years) - 1 user - hosted - Medium Business, Small Business
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (52 months) - 1 concurrent user - academic
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
Microsoft Office 365 Extra File Storage Add-on - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE Easy Connect - Subscription licence (5 years) - 2 additional cores - commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student, add-on to Microsoft Advanced Threat Analytics - All Languages
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 47 months - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows CE (v. 2.0) - 1 device - volume - 500-999 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cisco Digital Network Architecture Advantage - Term License (3 years) - 48 ports
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 10 TB storage space - phone consulting - 1 year - 24x7 - response time: 1 h
Cisco FirePOWER IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - for P/N: FP7120-K9
Cisco Meraki MX60W Advanced Security - Subscription licence (3 years) - for P/N: MX60W-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS14-24FPOE
Microsoft Mobile Asset Management Rest of World without Routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - All Languages
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1, from CRM Essentials, Offer - Win - Single Language
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for VMware ESXi - phone consulting - 3 years - 24x7
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
SonicWall Analytics (Syslog) - Subscription licence (2 years)
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall SOHO 250
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP Collaboration G6; Elite 800 G9; EliteDesk 80X G8; EliteOne 800 G8; ProDesk 40X G6
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Juniper Networks Deep Inspection for Secure Services Gateway 320 - Subscription licence (1st year) - 1 device
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (3 years) - 1 concurrent user
XML Developer Enterprise - Maintenance (renewal) (2 years) - 1 user - volume - 10-19 licences - Linux, UNIX, Win, Mac
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 1000 additional nodes
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Shunra NV - Subscription licence (1 year) - ESD
Juniper Networks Deep Inspection for Secure Services Gateway 20 - Subscription licence (2 years) - 1 device
HP Performance Center Remote Access - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE PLATFORM ADVISORY WORKSHOP L2
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
HPE Hortonworks Data Platform Enterprise Plus - Subscription (1 year) + 1 Year 24x7 Support - 15 moonshot cartridges - electronic
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Software Support Service Basic - Technical support - phone consulting - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7210 Controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Websense enhanced Web filtering for SRX1400 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 777427R-B21, 830011R-B21, 833870R-B21, 839308-375, 839309-375, 844188-375, 860069-S01
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Visio Standard - Single Language
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 1 TB storage space - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G8; Chromebook x360; Pro c640 G2, c645; ProBook 45X G8; ProBook x360
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX84-HW
Cisco Digital Network Architecture Wireless Tracker - Term License (3 years)
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 4600 Series - Subscription licence (2 years) - 1 appliance - for NSa 4600, 4600 High Availability, 4600 TotalSecure
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MS Windows Storage Server x64 - upgrade licence - phone consulting - 3 years - 24x7
JetBrains - New releases update (renewal) - for PyCharm - 1 user - personal - ESD - for existing customers, 20% continuity discount - 1 year
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Arista A-Care 2-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH945A, JH946A
Microsoft 365 Apps - Subscription licence - 1 user - academic, volume - add-on to Office Pro Plus, Microsoft Cloud Germany - Win, Mac - All Languages
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence renewal (3 years) - 1 device
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Virtual Application Networking Fabric Manager / FC Over Ethernet - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 30000000 usage transactions - Open Value Subscription - additional product - Single Language
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (5 years) - 1 gateway
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from VMware View Enterprise - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
SonicWall Comprehensive Gateway Security Suite for NSv 200 Virtual Appliance - Subscription licence (1 year)
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack - 100 users - 1 year
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (3 years) - Secure Upgrade Plus - Essential Edition
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 9450; SuperMassive 9400
Microsoft Mobile Asset Management Distance Matrix Manual - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Europe
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Office Standard Edition - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 2 - Win - English
SonicWall Intrusion Prevention, Anti-Malware and Application Control for SuperMassive 9600 - Subscription licence (1 year) - 1 firewall - for SuperMassive 9600, 9600 High Availability, 9600 TotalSecure
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for SonicWall TZ570P
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - 20 users/devices - upgrade from Citrix XenDesktop VDI Edition - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P15535-B21, P15735-B21, P18605-291, P18605-B21, P18608-B21, R3B88A, R3B89A, R7E82A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M670
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux HPC - basic subscription - 8 nodes - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Essentials On Premise - Term License (7 years) - up to 200 Mbps, 400 Mbps aggregated throughput - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
AP-GOLD White Glove/Pre-Deployment (Capture hardware hash, upload .csv file and enrolment of units into end users Intune)
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V410; V510; V540-24IWL AIO
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN3600B Power Pack - upgrade licence - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years
Juniper Networks Unified Threat Management for J-series Services Router J6350 - Subscription licence (1 year) - 1 device
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 2500 endpoints - ESD
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Project Standard - Single Language
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Secure Pull Printing - consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner SOA Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 240 - Subscription licence (3 years) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 24x7
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 779dn, MFP 779dns
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for NSsp 13700
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StorageWorks Business Copy EVA6300 LTU - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1399, 02-SSC-1469, 02-SSC-3153, 02-SSC-3470, 02-SSC-3474, 02-SSC-3504
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 Amazon Web Services - Subscription licence (1 year) - for P/N: 02-SSC-0649, 02-SSC-0912
HPE 3PAR 8440 Online Import - Subscription licence (180 days) - 1 system - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 2 processors - consulting - 3 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
Cloudera Enterprise Basic Edition plus Indemnification - Subscription licence (3 years) + 3 Years 24x7 Support - 15 moonshot cartridges - electronic
SonicWall Gateway Anti-Malware and Intrusion Prevention for TZ 300 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ300
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 1 year - 24x7
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
JetBrains Business Subscription - New releases update - for JetBrains ReSharper - 1 user - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic - Win
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - from SA, from CRM Basic, Offer
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA, from CRM Basic, Offer - All Languages
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-P-PI3X-LF-100-U - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML370
HPE - Subscription licence (1 year) + 1 Year 24x7 Support - 1 server - hosted - electronic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) High Availability Software - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) - EA - Booking Only - for Cloud Managed MS355-24X2
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager (v. 4.0) - OEM - phone consulting - 4 years - 24x7
HPE Helion OpenStack - (v. 2.0) - subscription licence (1 year) + 1 Year 24x7 Support - hosted - ESD
HP Quality Center - Subscription licence (1 year) - hosted
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-ES-XF2, NXOS-ES-XF2= - phone consulting - 1 year - 24x7 - for P/N: NXOS-ES-XF2, NXOS-ES-XF2=
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 4 years - 24x7
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL NWA1100, NWA1121, NWA1123, NWA5121, NWA5123, NWA5301, NXC5500, WAC6502, WAC6503
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Zyxel Hotspot Management - Subscription upgrade licence (1 year) - 1 concurrent device
WatchGuard USP Wi-Fi Management - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 250 devices - phone consulting - 3 years - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Meraki MS Series 220-48LP - Subscription licence (3 years) - for P/N: MS220-48LP-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1405, 02-SSC-1470
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere 2.x Enterprise Plus Edition / HPE Insight Control - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253A#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Support Plus with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (1 year) - for NSa 9450, 9450 High Availability
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 500 users
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-3152, 02-SSC-3497
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat and URL - Subscription licence (5 years) - 1 appliance - ESD
BlackBerry Advantage Support - Technical support - for BlackBerry Enterprise Mobility Suite Content Edition - 1 user - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX938A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 1 device - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Standard and Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 5000 endpoints - ESD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Meraki MS Series 320-48FP - Subscription licence (5 years) - for P/N: MS320-48FP-HW
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 2; M70q Gen 3; M75s Gen 2; M80q Gen 3; M80s Gen 3; M80t Gen 3
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX65-HW
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for SAP - ESD - phone consulting - 5 years - 24x7 - response time: 2 h - for P/N: Q5W22A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 50 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
HP Chromebox for meetings - Subscription licence (1 year) - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Analytics - Subscription licence (3 years)
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - upgrade licence - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 8 servers - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Network Traffic Analyzer Software Module - 5 additional nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-ENH, MIG-12X-BASTOENH, MIG-12X-ESSTOENH, UPG-CUCM-USR, UPG-UCM1012-ENH, UPG-UCM1112-ENH, UPG-UCM9TO12-ENH - phone consulting - 3 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 7290, 7300, 7310, 7320, 7390, 7400, 7410, 7420, 7490
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - 2 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 2 years - pick-up and return - 9x5 - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition / VMware Data Recovery - OEM - consulting - 1 year - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (5 years) - Secure Upgrade Plus - Essential Edition
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 1 year - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 3 years
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche Console - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for Network Security Virtual (NSV) 270
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier Bundle Starter Kit (v. 4) - phone consulting - 1 year - 24x7 - response time: 2 h (pack of 10)
New releases update - 1 user - commercial - 1 year (2nd year)
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice - 1 client - volume - 5000+ level - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
APC Extended Warranty - Technical support - for InfraStruXure Central - 25 nodes - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT8500-SP-1A, L-LIC-CT8500-SP-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT8500-SP-1A, L-LIC-CT8500-SP-1A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
SonicWall Software Support 24X7 - technical support - for SonicWall NSv 1600 - 1 year
HPE 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service for Travelers - Extended service agreement - parts and labour - 5 years - pick-up and return - business hours - response time: NBD - for Elite x2; EliteBook 1040 G4; EliteBook x360; ZBook 15v G5; ZBook x2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for V510-14IKB 80WR; V510-15IKB 80WQ
HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 5 - phone consulting - 1 year - 24x7
Zebra Technical and Software Support - Technical support - for MCL Client and MCL Link-Lite - 4 devices - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ270W
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 floating licence - volume - 10-19 licences - phone consulting - 1 year
HPE HELION PLATFORM 5 YEAR 9X5 RTU
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 500-4999 licences - ESD
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, add-on to CRM Basic, Offer - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco CX Success Tracks Level 2 - Technical support - for C9300X-DNA-24Y-A, C9300X-DNA-24Y-A= - phone consulting - 24x7 - response time: 30 min
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 1500-3499 licences
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Collaboration Flex Plan Webex Edge Connect - subscription licence - 1 Gbps
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Basic, Offer
Lenovo Depot - Extended service agreement - parts and labour - 4 years - for 100e Chromebook (2nd Gen) MTK.2; 100w Gen 3; 300w Gen 3; 500w Gen 3; V14 G2 ITL
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Standard Support - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 3 years - 8x5
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX68-HW
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E14 G4, E22 G4, P204, P21b G4, P22 G4, P22h G5, P22va G4; Engage One 10, 14, 16
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
HPE Cloud Managed IT - Subscription licence (3 years) - 2 cores - hosted - Small Business
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 3YR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 4 processors - phone consulting - 4 years - 9x5
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5 - for HPE Networks Software Group 170
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516T-T=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Zebra Technical and Software Support - Technical support - for Zebra My-Shopper Central Server Module - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - Latin America, Asia Pacific
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1 DAY
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (1 year) - 1 gateway
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW629A
Microsoft Windows Virtual Desktop Access - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level E - additional product - Win - All Languages
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 500 endpoints - ESD
Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
WatchGuard APT Blocker for FireboxV Large - subscription licence (3 years) - 1 virtual appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Virtual Application Networking Fabric Manager / FC Over Ethernet - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Payment Gateway Connector Group 1 - ESD - phone consulting - 4 years - 9x7 - response time: next available agent
SonicWall Content Filtering Service Premium Business Edition for NSA 5650 - Subscription licence (2 years) - 1 appliance
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Juniper Networks Unified Threat Management for LN Series Router - Subscription licence (1 year) - 1 device - includes Kaspersky AV, Enhanced WF, Sophos AS, Appsecure and IDP
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 3, from CRM Professional, Offer - Win - Single Language
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 350 Series - Subscription licence (1 year) - 1 appliance - for P/N: 02-SSC-0942, 02-SSC-1843
Lenovo Device Intelligence - Standalone subscription licence (5 years) - 1 device - hosted - minimum 200 licences purchase
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 960GB cache storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B78A, Q8B79A, Q8D12A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (59 months) - 1 concurrent user - academic
WatchGuard Application Control for FireboxV Small - subscription licence (1 year) - 1 virtual appliance
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Cisco ASA with FirePOWER Services URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-URL=
Intermec Terminal Emulation - Maintenance (1 year) - Win, Android
SonicWall Secure Mobile Access 8200v Virtual Appliance - Subscription licence (1 year) + 24x7 Support - 5 users - NFR, demo
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-N-E-LIC - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 3 servers - phone consulting - 5 years - 24x7 - response time: 2 h
VisibilityIQ Foresight - Subscription licence renewal (2 years) - 1 device - hosted - volume - 75-2499 licences
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall REST API Activation - Subscription licence (3 years) - for CSa 1000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Hewlett Packard Enterprise HN4K5E
Windows Pro - Software assurance - 1 PC - Platform - Open Value - 1 Year Acquired Year 1 - All Languages
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Cisco Partner Support Service Software Upgrade - Technical support - for NXOS-NDB-XF, NXOS-NDB-XF= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3200 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 100000 devices - ESD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Hortonworks Data Flow Edge - Subscription (1 year) + 1 Year 24x7 Support - 100 branch office nodes - ESD
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Cisco Meraki Enterprise Cloud Controller - Subscription licence (1 year) - 1 access point - hosted
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for KVM - phone consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS42P-HW
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: A9K-4T16GE-TR, A9K-4T16GE-TR=, A9K-4T16GE-TR-RF, A9K-4T16GE-TR-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7
Cisco CON-SSTCM-C3854C1A
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Elite Mobile Thin Client mt645 G7; Elite x360; EliteBook 840 G10, 86X G10; EliteBook x360
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 10000-14999 licences - Win, Android, Link-OS
Cisco Meraki MS Series 320-24 - Subscription licence (1 year) - for P/N: MS320-24-HW
LANDesk Technical Account Manager Premier (7:1) - Technical support - for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk - phone consulting - 1 year - 8x5 - response time: 1 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 10'000 users
Juniper Networks Web Filtering for Secure Services Gateway 350 - Subscription licence (3 years) - 1 device
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M370
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeWireless WiNG - 256 access points - ESD - phone consulting - 1 year - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 38 months - 24x7 - response time: 4 h
WatchGuard Basic Security Suite for FireboxV Large - subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 virtual appliance
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 1000 devices - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL073AR
HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - phone consulting - 5 years - 9x5 - response time: 2 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Microsoft Office 365 (Plan E5) without PSTN - Buy-out fee (1 month) - 1 user - hosted - academic, Enterprise - Open Value Subscription - Level E - Open Faculty - All Languages
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 1500-3499 licences - includes access to LanSchool and LanSchool Air
Red Hat Network Satellite - Standard subscription (1 year) + 1 Year 24x7 Support - electronic - Linux
Juniper Networks Juniper-Websense enhanced Web filtering for SRX650 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1, from CRM Essentials, Offer - Win - Single Language
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3560CX-8TC-S, WS-C3560CX-8TCS++, WS-C3560CX-8TCS-RF, WS-C3560CX-8TCS-WS
HPE Critical Advantage L3 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Security - Subscription licence (3 years) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Add-On - 10 concurrent connections - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 2001-3000 licences
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence (1 year) - 1 device
HPE 24x7 Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes, up to 4 sockets - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 245 - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for SonicWall TZ570
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro Client and Device Operator Manager - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle - OEM - consulting - 3 years - 24x7
Arista A-Care 4-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 4 h - for P/N: JH799A, JH800A
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/1 Year 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE integrated Citrix XenServer Platinum Edition - 20 users - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G8, 850 G6, 850 G8; EliteBook x360
Skype for Business Server Enterprise CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Conversion subscription licence (1 year) - Trial
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 5000 unique endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year)
Zebra Technical and Software Support - Technical support - 1-250 licences - phone consulting - 3 years - 8x5
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ270W
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; ProDesk 600 G1; Workstation Z2, Z240, Z6 G4, Z8 G4
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - 4 guests, 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 2000 devices - phone consulting - 1 year - 24x7 - for P/N: 30331
Cisco Email Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
McAfee Total Protection - Subscription licence (1 year) - 1 device - Download - Win, Mac, Android, iOS - English - United Kingdom
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for Cisco Meraki MX68CW
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P410; P500; P510; P520; P520c
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
X-Sign Manager Basic - Subscription licence (5 years) - Win
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9475A#0D1, J9475A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Cisco FirePOWER IPS and Apps - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-ISA3000-TA=
HPE Foundation Care Software Support 24x7 - Technical support - for HPE vSMS for VMware vSphere - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Applied Network Consulting and Integration - Configuration - 5 days - on-site - business hours
SonicWall Content Filtering Service - Subscription licence (2 years) - 1 appliance - for SonicWall TZ350
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Instant IAP-207, IAP-207 (EG), IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Zyxel iCard Anti-Virus - Subscription licence (2 years)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
SonicWall Hosted Email Security - Subscription licence (1 year) + Dynamic Support 24X7 - 500 users
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 500-999 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c Gen9
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
Cisco SMARTnet Software Support Service - Technical support - for C1F1PASR1K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows / Linux WE - 8 users - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ370W
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
HPE Foundation Care Software Support 24x7 - Technical support - for HPE vSMS for VMware vSphere - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11A G8, 11MK G9, 14 G7; Chromebook Enterprise 14A G5; Chromebook x360
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 50 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (2 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for IdeaPad 1 14; 1 15; 3 14; 3 15; 3 15IGL05; 3 15IML05; 3 17; 3 CB 15; IdeaPad Gaming 3 15
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn, P75050dw
SonicWall Content Filtering Service Premium Business Edition for NSA 2650 - Subscription licence (1 year) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-24/12, Switch 2610-48
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Microsoft Dynamics 365 Project Operations - Subscription licence - 1 user - hosted - academic, volume - from SA, from VL/DPL - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - 1000 users/devices - upgrade from Citrix XenDesktop Enterprise Edition - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Spectre 13 Pro; Spectre Pro 13 G1, x360 G1, x360 G2; Spectre x2 Pro; x360
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express (v. 5.0) - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 10 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2120T-TMC=
Adobe Sign for enterprise - New Licence - 1 user - hosted - volume - level 14 (100+) - 3 years commitment - EU English
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Web Security Essentials Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Professional, Offer
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 4 years - on-site - 13x5 - response time: 4 h
Inventory Cloud - Subscription licence (2 years) - 5 additional users - hosted - previous purchase required
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5500-48G EI Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zyxel Hotspot Management - Subscription licence (1 year)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1-99 licences - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB881A, BB881AR, EH986B, EH986BR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Real User Monitor Premium Edition - Subscription licence (1 year) - 1 probe - electronic
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 4 processors - consulting - 3 years - 24x7
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
WD Advanced Replacement - Extended service agreement - advance hardware replacement (for Enterprise SSD) - 5 years - shipment
HP Absolute Data & Device Security Premium - Subscription licence (4 Years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
LANDesk Patch Manager - Subscription licence (1 year) - 1 node - volume - 1000-1999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 24x7
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance - for Firebox T70
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3600 - VIA/VPN users - phone consulting - 5 years - 24x7 - response time: 2 h
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS410-32-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL259A#ABB
SonicWall Analytics - Subscription licence (1 year)
Microsoft Mobile Asset Management Drive Analytics - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Europe
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enhanced Support - Technical support - for Dynamics 365 Apps/Plan 1 - 1 user - academic, volume - Microsoft Cloud Germany - phone consulting - response time: 2 h - All Languages
SonicWall Advanced Gateway Security Suite for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreVirtual VSA Software 2014 w/3 Years 9x5 Support - licence - 500 licences, up to 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
WatchGuard WebBlocker for Firebox Cloud Small - subscription licence (1 year) - 1 cloud instance
NETGEAR ReadyRECOVER - Maintenance (additional 1 year) - 1 SBS server
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Web Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Enterprise Bundle - 100 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard APT Blocker for Firebox Cloud Small - subscription licence (1 year) - 1 appliance
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 1 Plus - academic, GOV - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Cisco Threat Defense Threat and Malware - Subscription licence (5 years) - 1 appliance - ESD
Juniper Networks Juniper-Sophos Anti-Spam for SRX550 Services Gateway - Subscription licence (3 years) - 1 device
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco CX Success Tracks Level 1 - Technical support - for N93-LAN1K9, N93-LAN1K9= - phone consulting - 24x7 - response time: 30 min
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE - Extended service agreement - maintenance - 3 years - on-site
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1010T-T=
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for EcoTank L6550, L6570, L6580; EcoTank Pro ET-5880, L15180, M15180
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 Controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 4 years - 9x7 - response time: next available agent
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for BladeSystem - 8 servers - upgrade from ProLiant Essentials Rapid Deployment Pack - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Enterprise Add-On - 10 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 500 users
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 46 months - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 3YR
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ470W
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
Cisco Meraki Enterprise - Subscription licence (10 years) - hosted - for P/N: MX64W-HW
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
PSS SWSS UPGRADES Cisco Catalyst 9800 CL Wireless Controll
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - phone consulting - 5 years - 24x7
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, for CRMOL Professional, Offer - All Languages
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1000 additional nodes - phone consulting - 3 years - 24x7
Red Hat Enterprise Linux for SAP Solutions - Subscription (5 years) + 5 Years 9x5 Support - 1 physical node - ESD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-1395, 02-SSC-1468, 02-SSC-3152, 02-SSC-3454, 02-SSC-3464, 02-SSC-3497
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 7500, 7590
SuSE Linux Enterprise Server - Subscription (5 years) + 1 Year 24x7 Support - unlimited virtual machines, 1-2 sockets - flexible licence
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 16 cores - phone consulting - 3 years - 24x7 - response time: 2 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 6-10 licences - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX67C-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 5000 endpoints - ESD
HPE 24x7 Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for L-AC-VPNO-100= - phone consulting - 1 year - 24x7
ODAC Professional Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux HPC - premium subscription - 1 node - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, from SA, from CRM Basic, Offer
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise - phone consulting - 4 years - 24x7
HP Absolute Data & Device Security Professional - Subscription licence (3 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
Default Standard Description
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9445A#ABB, J9445A#ACE
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Installation Service - Installation - on-site - for P/N: P06804R-B21, P09524-B21, P09524-B21#0D1, P09524R-B21, P09525-B21, Q8T38A, Q8T39A
HPE LoadRunner SAP Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 5 years - 9x5 - response time: 2 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 5 years - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - for Cisco DNA Advantage - phone consulting - 24x7 - response time: 30 min
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 floating licence - volume - 10-19 licences - ESD - Linux, UNIX, Win, Mac
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 6-10 licences - phone consulting - 1 year
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Cisco Digital Network Architecture Advantage - Term License (5 years) - for P/N: C9600-DNA-A=, C9606R, C9606R-48Y24C-BN-A
Zebra - Technical support
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/10PS-30, AT-GS970M/10PS-50
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 5 years - on-site - 24x7 - response time: 4 h - for Storage D1212 4587; D1224 4587
HPE LoadRunner Foundation Entitlement - Subscription licence (1 month) - electronic
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9449A#ACD, J9449AR#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Virtual Mobility Master - 5000 clients, up to 500 devices, 50 controllers - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 58 months - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Chromebook 5190 2-in-1, 5190 Education
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 10000 endpoints - ESD
Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390 Yoga; L490; L580; L590; T480; T49X; T590; X39X
HP Absolute Data & Device Security Standard - Subscription licence (1 year) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7005 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value Subscription - Level D - additional product, 1 Year Acquired Year 2 - Win
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics CRM Online Professional Add-on to Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4200 licences - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - 1 server - phone consulting - 5 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 500 endpoints - ESD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Compliance Subscription - Subscription licence (1 year) - 1 device - for Email Security 400
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MX100 Advanced Security License - Subscription licence (3 years) - for P/N: MX100-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN3600B Power Pack+ - upgrade licence - phone consulting - 5 years - 9x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Parallels Desktop for Mac Pro Edition - Subscription licence (2 years) - 1 computer - Mac
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - for P/N: 507021-B21#0D1
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - 10 VMs - OEM - phone consulting - 3 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - 251-1000 licences - phone consulting - 3 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090, P470; Phaser P360, P370, P460, P470; Zebra MT2000, MT2070, MT2090
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Rights Manager - 1 licence - phone consulting - 1 year - 9x5
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE - Technical support
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 1600 Virtual Appliance on Microsoft Azure - Subscription licence (3 years)
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, from SA, from CRM Basic, Offer - All Languages
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter AppSpeed w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 named user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 300 licences - phone consulting - 3 years - 9x5
NVIDIA Grid Virtual PC - Subscription licence (5 years) - 1 concurrent user
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 1000 users
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - 1 access point - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-9X-ENHP-A - phone consulting - 1 year - 24x7
Arista A-Care Software - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH585A, JH586A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Microsoft Office 365 (Plan E1) - Subscription licence (1 month) - 1 user - hosted - Enterprise - Open Value - Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL184AR
Poly - Technical support - data migration - business hours
Cisco SMARTnet Software Support Service - Technical support - for R-PI21-SW-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP Analytics Proactive Management - Subscription licence (4 Years) + 4 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
Microsoft Office 365 Advanced Security Management - Subscription licence (1 month) - hosted - GOV, Microsoft Qualified - OLP: Government - annual fee, Open
Microsoft Azure - Subscription licence - 1 server - hosted - GOV - Open Value - Level D - additional product, Open
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (5 years) - Trial - for KVM
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - for Chromebook 11MK G9; Chromebook Enterprise 14 G7; Chromebook x360; Stream Pro Laptop 11 G4
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 7X84CTO1WW, 7X84CTO3WW, 7X84CTO4WW, 7X84CTO5WW, 7X84CTO6WW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-3K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRMOL Basic, Offer - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 1-2 sockets/virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 51-75 licences - phone consulting - 1 year
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 59 months - 24x7 - response time: 4 h
Cisco CON-SNTP-C2520PCC
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-374 (EG), AP-374 (IL), AP-374 (JP), AP-374 (RW), AP-374 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
Electronic HP Care Pack Software Technical Support - Technical support - for TROY Secure Document Printing Solution - 301-400 licences - phone consulting - 1 year - 9x5 - for TROY Secure Document Printing for Cerner Linux CUPS
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9389AR#ABB, J9523AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 50 devices - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
IntelliJ IDEA 20-49 Ultimate Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 15 End-user details required Serial number required Minimum order quantity: 20) (471)
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 4 processors - phone consulting - 4 years - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Insight XLarge - Subscription licence (3 years) - up to 10 Gbps
Microsoft Windows Intune USL - Subscription licence (1 month) - 1 user - hosted - EA Subscription, EES - All Languages
Hewlett Packard Enterprise H9YM2E
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 10000 endpoints - ESD
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX64-HW
HPE Software Technical Support - Technical support - consulting - 1 year - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Juniper Networks Advanced 1 - Term License (5 years) + 5 Years Support - Class 1
Cisco CX Success Tracks Level 1 - Technical support - for NXOS-NDB-XF, NXOS-NDB-XF= - phone consulting - 24x7 - response time: 30 min
Cisco SMARTnet Software Support Service - Technical support - for LIC-TMS-STARTERKIT - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (1 year) - 1 gateway - for Juniper Networks SRX345 Services Gateway
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave with RAPIDS and VisualRF - licence - 1 device - volume - Tier 1 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Local CFS Responder - Subscription licence (3 years) + 3 Years 24x7 Support - 10 nodes, 1 virtual appliance
Acronis Access - Subscription licence (annual) - 1 user - ELP - 5001-10000 licences - Win, Mac, Android, iOS - English
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 52 months - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA GRID Virtual Workstation Edition - Subscription licence (1 year) - 1 concurrent user
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with SQL for 3PAR - 1 array - ESD - phone consulting - 5 years - 24x7 - response time: 4 h
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 2000-4999 licences - electronic
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Electronic HP Care Pack Critical Advantage L1 - Technical support - for StorageWorks Secure Fabric OS - 8 - 31 ports - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for S-A9K-24P10G-IVRF - phone consulting - 1 year - 24x7 - for P/N: S-A9K-24P10G-IVRF, S-A9K-24P10G-IVRF=
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; M75s Gen 2; M75t Gen 2
HPE Hortonworks Data Flow Edge MiNiFi - Subscription (1 year) + 1 Year 24x7 Support - 10000 agents - ESD
JetBrains Business Subscription - New releases update - for JetBrains PhpStorm - 1 user - commercial - ESD - 1 year
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW092A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 9 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U55AR, Q0U57A, Q0U57AR, Q0U59A, Q0U59AR, Q0U61A, Q0U61AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for N3548-LAN1K9, N3548-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N3548-LAN1K9, N3548-LAN1K9=
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
WatchGuard Total Security Suite for Firebox Cloud Large - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Suite - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Plus Data Recovery - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
XML Developer Professional - Maintenance (renewal) (2 years) - 1 user - volume - 1-4 licences - Linux, UNIX, Win, Mac
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Quadro vDWS - 1 concurrent user - phone consulting - 1 year - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (1 year) - 1 concurrent user
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Software Support 24x7 - Technical support - for VMware ESXi Standalone - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 24x7 Support - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Enterprise - 25 OS instances - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Aruba Virtual Mobility Controller Web Content Classification - Subscription licence (7 years) - 1 access point
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for NSa 2700
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) - 1 appliance - for Firebox T15-W
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Helion Stackato - Subscription licence (3 years) + 3 Years 24x7 Support - 1 application, 80 GB application memory - hosted - ESD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
Cisco Web Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for C1F2PNEX56961K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (3 years)
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (45 months) - 1 concurrent user - academic
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - commercial - for Surface Pro 3, Pro 4
MassTransit WebEx Telephone Installation - Technical support (extension) - phone consulting - 1 hour - English
Zyxel - Subscription licence (lifetime)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: Q9H59A, Q9H61AR, Q9H62A, Q9H63A, R2J82A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N7P34AR, N7P35AR
ASUS Warranty Extension Package Local Virtual - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 1 year (3rd year) - pick-up and return - 9x6 - response time: NBD - repair time: 5 business days - for ASUSPRO ESSENTIAL P2520LA; P2520LJ; P2520SA; P2520SJ; P550CA; P550LA; P550LAV; P550LD; ROG Strix GL503VM; GL702VI; GL703VM; GX501VS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for LightScene EV-110, EV-115
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Branch Intelligent Management System Software Module - 50 nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 43 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Exchange Service - Technical support - for Aruba Enterprise License Bundle - 1 access point - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for NSa 2700
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - upgrade from Standard - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for A9K-LI-LIC - phone consulting - 1 year - 24x7
Cisco Catalyst Essentials - Subscription licence (5 years) - 1 switch (24 ports)
Microsoft Visual Studio Deployment Standard - Software assurance - 2 processors - academic, Microsoft Qualified - OLP: Academic - Win - Single Language
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Cisco Spark Board (GPL) - subscription licence - 1 licence
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P7000, SC-P7000V
Microsoft SQL Server Standard Edition - Software assurance - 1 server - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 1-99 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 100 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 250 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 1 device - phone consulting - 5 years - 9x5
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 25 users - hosted
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ670
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
WatchGuard Application Control for Firebox Cloud Large - subscription licence (1 year) - 1 appliance
HPE Foundation Care Software Support 24x7 - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Visio Standard - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Cisco Meraki MS Series 22 - Subscription licence (1 year) - for P/N: MS22-HW
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 1000 endpoints - ESD - Linux, Win, Mac
Cisco CX Success Tracks Level 2 - Technical support - for C9200CX-DNA-E-8, C9200CX-DNA-E-8= - phone consulting - 24x7 - response time: 30 min
Microsoft Dynamics 365 Unified Operations - Additional File Capacity Add-on - Subscription licence - hosted - academic, volume - All Languages
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for S510; ThinkCentre M625; M630; M700; M715q (2nd Gen); M71X; M72X; M73; M90; M90n-1 IoT
SonicWall Comprehensive Gateway Security Suite for SuperMassive 9600 - Subscription licence (1 year) + Dynamic Support 24X7 - 1 appliance - for SuperMassive 9600, 9600 High Availability, 9600 TotalSecure
HPE Foundation Care Software Support 24x7 - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for SuperMassive 9400, 9400 High Availability
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - unlimited guests - 2 sockets - electronic
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-8T-E-2G-UK
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for EliteBook 83X G8, 840, 84X G8, 85X G8; EliteBook x360; Mobile Thin Client mt32, mt46
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (8 months) - 1 concurrent user
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HP Performance Center Web/Multimedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for S400; ThinkCentre M700; M800; M810; M820z AIO; V30a-22IIL AIO; V410; V510; V540-24IWL AIO
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - phone consulting - 4 years - 24x7 - response time: 2 h
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 74/84xx - 1 array - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 5650 - Subscription licence (1 year) - 1 appliance - for NSa 5650, 5650 High Availability
TRAINING - WEBEX SVCS 2 HOUR TRAINING SERVICES VIA WEB
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280; X39X
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Mobile Asset Management Rest of World without Routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - Single Language
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Win/Lnx/HP-UX/NetWare WE - 1 user - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (2 years)
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 2000 users
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years 24x7 Support - 15 moonshot cartridges - electronic
HPE Software Technical Support - Technical support - for VMware vSphere Standard Plus Data Recovery - 1 processor - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
DriveSecurity - Subscription licence (3 years) - volume - 5000-9999 licences - Win, Mac
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux HPC - 1 node - phone consulting - 1 year - 24x7
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 1YR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/3 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Visioneer 94-0333-W1-8
Scality - Maintenance (1 year) - 1TB capacity - 200+ TB - electronic
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 PCs - phone consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 2 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Fabric Manager / FC Over Ethernet - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Essentials Plus / HP Insight Control Environment - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NETGEAR ProSupport OnSite NBD Category 2 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
Cisco Meraki MX100 Enterprise License - Subscription licence (3 years) - for P/N: MX100-HW
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 2500 endpoints - ESD - Linux, Win, Mac
Vileda Microlite Mop Pad with Assorted Tags. All purpose microfibre mop for intensive cleaning. Polyamide stripes for easy cleaning of stubborn dirt.
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 600 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 1 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; M93z; X1
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 100 VMs - OEM - phone consulting - 4 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Visio Pro
HPE LoadRunner Foundation Entitlement - Subscription licence (1 year) - electronic
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco Meraki MS Series 320-24 - Subscription licence (5 years) - for P/N: MS320-24-HW
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Color LaserJet Pro MFP M176n, MFP M177fw, MFP M274n, MFP M277dw, MFP M277n
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX84-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX84-HW
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 600 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ600, TZ600 High Availability
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 2 processors - phone consulting - 5 years - 24x7
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Zyxel Connect and Protect - Subscription licence (1 month) - 1 access point - includes IP Reputation Filter - for Zyxel NWA1123ACv3, WAC500, WAC500H
Hewlett Packard Enterprise StorageWorks Door/dock Large Item Logistic
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Lenovo Microsoft Autopilot PKID registration (Report) - Remote configuration
Microsoft Enterprise Mobility Suite Add on - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki MG Essentials - Subscription licence + Support - hosted - Cisco Enterprise Agreement (EA) 3.0
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Networks Software Group 145
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkStation P410; P500; P510; P520; P520c
SolarWinds Maintenance - Technical support - for SolarWinds VoIP & Network Quality Manager - 300 IP phones, up to 5 IP SLA source devices - phone consulting - 1 year
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Cisco Meraki Umbrella Security - Subscription licence (5 years)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Standard - 25 VMs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from Standard - consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 10000 devices, 1000 controllers, 100000 clients - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-2-K9 - phone consulting - 1 year - 24x7
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (3 years) - for Amazon Web Services - for P/N: 02-SSC-3489
datAshur BT Management Console - Subscription licence (3 years) - volume - 100-499 licences
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 52 months - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 3 years - 9x5 - repair time: 3-7 business days - for EliteBook 1050 G1; EliteBook x360; ZBook 15u G5, 15u G6
IntelliJ IDEA Ultimate - Subscription licence (1 year) - 1 user - volume, commercial - 10-19 licences - ESD - Linux, Win, Mac
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Virtual Host - 1 physical host - academic, volume, GOV - 1-2 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
TSS Preowned High Perf 8x5 3YR
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 500-999 licences
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 72/82xx - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 3600 Series - Subscription licence (2 years) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProBook 430 G6, 430 G7, 430 G8, 445 G8, 445 G9, 445r G6, 44X G6, 455r G6, 45X G6, 470 G5
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson EB-PU2010B, EB-PU2010W
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux for VMware w/3 Years 24x7 Support - up to 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - 5 nodes - ESD - consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (50 months) - 1 concurrent user
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Dell 3Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 3 years - for Precision 35XX, 5530 2-in-1, 55XX, 5750, 75XX, 77XX
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki MX400 Advanced Security - Subscription licence (3 years) - for P/N: MX400-HW
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 10 additional nodes - phone consulting - 2 years - 24x7
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 1 year
Cisco Solution Support - Technical support - for Cisco DNA Premier - phone consulting - 24x7 - response time: 30 min
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JD370A#ABD, JD370A#ABE, JD370AR#ABA, JD370AR#ABH, JD375A#AC4, JD375AR#ABA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL357A#BB
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1DAY
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, for CRMOL Professional, Offer - All Languages
Cisco Meraki VMX Enterprise - Small - Subscription licence (1 year)
Cisco MERAKI MS390-24 ADV ENTERPRISE
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP StorageWorks Secure Fabric OS - 1 switch, 8 - 31 ports - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 15 months - 24x7 - response time: 4 h
SWSS UPGRADES UCS E Series VMware ESXi 6 Standard (with vCen
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
Microsoft Office 365 (Plan E1) - Subscription licence (1 month) - 1 additional user - hosted - Enterprise - Open Value Subscription - additional product, to Core CAL - All Languages
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 1000 additional nodes
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Workstation - 1 machine - volume - 1-4 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE CloudSystem Enterprise - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for Network Security Virtual (NSV) 270
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 74/84xx - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center High Availability - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - 50 additional users - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Essentials Plus - upgrade licence - 3 hosts (up to 2 processors per host) - OEM - ESD - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Cloud Managed IT Backup and Disaster Recovery - Subscription licence (3 years) - 1TB capacity - hosted - concurrent configuration
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q63A, Q6Q63AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB908A, BB908AR, BB908B, BB908BR
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Microsoft Audio Conferencing - Subscription licence (1 month) - Open Value Subscription - additional product, Open - Single Language
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
HP Absolute Data & Device Security for Education Premium - Subscription licence (1 year) - academic - Win, Mac, Android - United Kingdom
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Cisco Threat Defense Threat and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1120T-TC=
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for P/N: 730952F, 7309G52
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - 1 disk array - phone consulting - 3 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Virtual Desktop Access Add-on - Step-up subscription licence (1 month) - 1 user - academic, volume, Faculty - Win
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 5-24 licences - Win, Mac
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for Network Security Virtual (NSV) 270
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence renewal (2 years) - 1 device
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 10 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: AH233AR#0D1, AM426AR#0D1, AM437AR#0D1, AM445AR, AM448AR, AM449AR, AM451AR#0D1
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 100-249 licences - Win, Mac
Cisco Base - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 8G
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 month)
Microsoft Dynamics 365 for Sales Professional - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - Offer, for CRM Basic - All Languages
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Manager - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - 10'000 clients, up to 1000 devices, 100 controllers - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Full - 16 ports - upgrade from HP 1606 Extension SAN Switch Base - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, from SA, from CRM Basic, Offer - All Languages
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 2500 devices - ESD
HPE Aruba Central Foundation - Subscription licence (5 years) - 1 access point - hosted - ESD - for HPE Aruba AP-584, AP-585, AP-587
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
VisibilityIQ Foresight IOT - Subscription licence (90 days) - up to 100 devices - hosted - Pilot
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX650 Services Gateway - Subscription licence renewal (3 years) - 1 device
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 250 users
SonicWall Capture Advanced Threat Protection Security - Subscription licence (5 years) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
SonicWall Analytics - Subscription licence (1 year)
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CTVM-25 - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5677, 01-SSC-6084, 01-SSC-6296
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX952A
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 4 processors - consulting - 1 year - 24x7
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 1, from CRM Essentials, Offer - Win - Single Language
HPE UNIX MIGRATION DESIG AND PLAN L1
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProLiant Essentials RDMA Pack for Multifunction Gigabit Server Adapter - 1 server - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for ThinkBook 14 G6 ABP; 14 G6 IRL; 14s Yoga G2 IAP; 16 G6 ABP; ThinkCentre neo 30a 22
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Juniper Networks - Subscription licence (5 years) - 1 device
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1 DAY
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server - subscription - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Pool Server Dual Terminal Emulation - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco Smart Net Total Care Software Support Service - Technical support - for SRST-EP - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for NSa 4700
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JC772AR#ABH, JG336A#ABH, JG336A#B8X, JG554A#B8X, JG554AR#B8X, JH037A, JH037AR
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall SOHO 250
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Carbonite Availability - Subscription licence (1 year) + 24x7 Support - 1 server - HPE Complete - Win
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Intermec Annual software maintenance - Technical support - for Intermec Client Pack - phone consulting - 3 years
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Analytics - Subscription licence (1 year) - for SonicWall SOHO 250 Wireless-N
Cisco CON-ECMU-91DCMX
HP Performance Center Advanced - Subscription (1 month) - hosted
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 floating user - after expiration - Linux, Win, Mac
Microsoft Desktop Optimization Pack for Software Assurance - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level F - additional product - Win - All Languages
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise w/5 years support - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level B (10-24) - Win - English
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 8 servers - phone consulting - 4 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware Horizon Suite - 10 licences - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Fastvue Reporter for SonicWall Enterprise Plan Three-Year Subscription
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 7YR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall TotalSecure Email - Subscription licence (1 year) - 100 users
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
EcoStruxure IT Expert - Subscription licence (5 years) - 25 nodes
Cisco Meraki MV Sense - Subscription licence (3 years)
Cisco Meraki MV Sense - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 750 users - for Email Security 400
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ510A
HPE Proactive Care 24x7 Software Service - Technical support - for Unified Fabric Manager Advanced w/3 Years 24x7 Support - flexible licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Hewlett Packard Enterprise H9PL8E
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Cloud Managed - Subscription licence (1 year) - hosted - non-commercial - for ProLiant EC200a Base
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 20+ level - phone consulting - 2 years
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for SonicWall TZ570W
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Standard for vSphere - 1 licence - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - upgrade from Standard - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE CloudSystem Enterprise Software w/3 Years 24x7 Support - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
HPE - Extended service agreement - parts and labour - 1 year - on-site
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 7YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-377 (EG), AP-377 (IL), AP-377 (JP), AP-377 (RW), AP-377 (US)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CCX-10-LIC-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Juniper Networks Deep Inspection for Secure Services Gateway 550 - Subscription licence (1st year) - 1 device
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - academic - for retail customers - phone consulting - 1 year - 24x7
Microsoft Intune - Subscription licence (1 year) - 1 device - hosted - GOV, Microsoft Qualified - OLP: Government - Open
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zyxel Content Filtering/Anti-Spam/Anti-Virus/IDP/Application Patrol/SecuReporter Premium - Subscription licence (2 years)
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 255 - 1 disk array - upgrade from MSA2000 Snapshot 8
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - MOLP: Open Business - additional product, Open - All Languages
SonicWall Analytics - Subscription licence (3 years) - for SonicWall TZ600
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 4 years - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930F 48G PoE+ 4SFP
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkPad L13 Yoga Gen 2; L14 Gen 1; L15 Gen 1; L390 Yoga; L490; L590; T49X; T590; X39X
WatchGuard Reputation Enabled Defense for Firebox Cloud XLarge - subscription licence (1 year) - 1 appliance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Software Support 8X5 - Technical support - for SonicWall NSv 1600 - phone consulting - 3 years - 8x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux HPC - 8 licences - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term License (3 years) - for P/N: C9600-DNA-A=, C9606R, C9606R-48Y24C-BN-A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
NVIDIA Grid Virtual PC - Subscription licence renewal (54 months) - 1 concurrent user
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 10 - phone consulting - 3 years - 8x5
Zebra Technical and Software Support - Technical support (renewal) - for Commserver - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSa 4600, 4600 High Availability
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-500M-IPB-1Y= - phone consulting - 1 year - 24x7
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1120T-T=
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE 24x7 Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Next Business Day Partner Branded Support - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: JW635A
Arista A-Care 4-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 4 h - for P/N: JH949A, JH950A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ270
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS14-48FPOE
Juniper Networks vSRX AppSecure and IPS - Subscription licence (1 year) - 10 Gbps throughput
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for SonicWall TZ570P
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 9650, 9650 High Availability
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for KVM - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, from CRM Professional, Offer - All Languages
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 9250, 9250 High Availability
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for NSsp 13700
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 750 users
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
SonicWall Analytics - Subscription licence (2 years)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Server - 2 processors - consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 3 years - 9x5
Red Hat Linux - Premium subscription (1 year) - 2 guests - 2 sockets
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: J9822A#0D1, J9822A#ABB, J9822A#ABH, J9822A#ACD, J9822AR, JL001A, JL001A#ABB, JL001AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
Red Hat Enterprise Virtualization - Premium subscription (1 year) + 1 Year 24x7 Support - 2 sockets - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 17 G6, Studio x360 G5
Elo Access Premium - Subscription licence (1 year)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: PEH946A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 25000 endpoints - ESD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP AutoStore - 1 server - phone consulting - 1 year - 9x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center User Access Management Software - 50 additional users - ESD - consulting - 5 years - 24x7 - response time: 2 h
Lenovo Accidental Damage Protection - Accidental damage coverage - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL587A, JL587AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Job Accounting Basic Reporting Module - 1 licence - phone consulting - 3 years - 9x5 - for Capella HPAC Extension Ricoh - Secure Pull Print and Authentication
SafeConsole Cloud - Subscription licence (1 year) - 1 device - hosted - Base License required - with Anti-Malware
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager - 1 processor - phone consulting - 4 years - 9x5
HPE Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network for Aruba Virtual Mobility Controller - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 1 server, 25 users
Juniper Networks - Subscription licence (1 year) - 1 Gbps
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Insight Dynamics with Insight Control w/1 Year 24x7 Support - 8 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 1000 devices - ESD
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5508-AMP=
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 7309BF7, 7309BF9, 7309BR6
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
Cisco SMARTnet Software Support Service - Technical support - for HX-VSP-EPL-D - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY690A
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, volume - add-on to Plan 1 Bizness Apps, Microsoft Cloud Germany - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8994A#ABB
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Print Management - phone consulting - 1 year - 9x5 (pack of 10)
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 1000 endpoints - ESD
Hewlett Packard Enterprise HL2W5E
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 5 years - 24x7
Sonicwall Capture Client Advanced - Subscription licence (3 years) - Competitive Displacement Program - 250-499 licences - Win, Mac
SonicWall Capture Advanced Threat Protection Service for NSV 470 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-32 - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom PGo HP Single Software - phone consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier - 10 virtual machines - upgrade from VMware View Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
X-Sign Manager Premium - Subscription licence (1 year) - Win
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
JetBrains Business Subscription - New releases update - for IntelliJ IDEA - 1 user - commercial - ESD - 1 year
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 site - after expiration - Linux, Win, Mac
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC023A#ABB, BC023A#ABU, BC023A#AC3, BC023A#ACE, BC023A#AKJ, BC023AR, BC023AR#ABA
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme NSight VX-9000 - 1 access point - phone consulting - 1 year - 24x7
SonicWall Web Application Firewall Service - Subscription licence (3 years)
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Comprehensive Anti-Spam Service for SOHO 250 Series - Subscription licence (3 years) - 1 appliance - for P/N: 02-SSC-0938, 02-SSC-1815
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - on-site - for P/N: 507021-B21#0D1
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence (3 years) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 5-24 licences - Win, Mac
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Analytics - Subscription licence (2 years)
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 24x7 Support - 32 processors - phone consulting - 1 year - 24x7 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Virus for SRX240 Services Gateway - Subscription licence (5 years) - 1 device
Xerox Mobile Print Cloud - Subscription licence (1 year) - 3600 jobs - hosted - for Phaser 6510; VersaLink B400, B405; WorkCentre 33XX, 5755, 5865, 59XX, 65XX, 7220, 7556
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 3 years
Visual Paradigm Teamwork Server - Maintenance (renewal) (1 year) - 1 server - after expiration - Linux, Win, Mac
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
C9500 CISCO DNA EA Advantage 32QC
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - additional product, Open Student - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 4 years - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Logitech Sync Plus - Subscription licence (1 year) - hosted
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 appliance - for P/N: MX84-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 appliance - for P/N: MX84-HW
HPE Proactive Care 24x7 Service with Defective Media Retention - extended service agreement - 5 years - on-site
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Content Filtering Service Premium Business Edition for NSV 870 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Cisco Defense Orchestrator - Term License (3 years) - 1 appliance - hosted - ESD - for P/N: L-MX84-P=
Microsoft Office 365 Advanced Threat Protection Plan 2 - Subscription licence (1 month) - 1 user - hosted - academic, Student, Faculty - Campus, School - All Languages
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (500-999) - additional product, Open
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW627A
Cisco SMARTnet Software Support Service - Technical support - 1 year - 24x7
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 10YR
NVIDIA Grid Virtual PC - Subscription licence (3 years) - 1 concurrent user - ESD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
SonicWall TotalSecure Email 250 - Subscription licence (1 year) - 250 users
Microsoft Windows Server - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - English
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 5 years - 9x5
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 16 servers - phone consulting - 3 years - 24x7
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
WatchGuard Gold Support - technical support - for WatchGuard Firebox Cloud Small - 1 year
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Exchange Server Standard Edition - Software assurance - 1 server - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
XML Developer Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 10-19 licences - Linux, UNIX, Win, Mac
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (1 year) - 1 appliance
Microsoft Core CAL Bridge for Office 365 - Subscription licence (1 month) - 1 user - Open Value Subscription - Level C - additional product - Win - All Languages
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS14-24
Adobe Acrobat Pro for teams - Subscription Renewal - 1 user - volume - Level 1 (1-9) - Win, Mac - EU English
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for Network Security Virtual (NSV) 870
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 9x5
Click Charge - Service Contract (Waingels College)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - hosted
WatchGuard Standard Support - technical support (renewal) - for WatchGuard FireboxV Medium - 1 year
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - licence - 1 access point - volume - Tier 1 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Content Filtering Premium Business Edition for SuperMassive 9400 - Subscription licence (2 years) - 1 appliance - for SuperMassive 9400, 9400 High Availability, 9400 TotalSecure
HP Analytics Proactive Management - Subscription licence (2 years) + 2 Years Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
NVIDIA Grid Virtual PC - Subscription licence renewal (2 years) - 1 concurrent user - academic
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco ONE Digital Network Architecture Advantage Wireless - Term License (1 year)
Cisco Meraki MS Series 420-24 - Subscription licence (1 year) - for P/N: MS420-24-HW
Cisco Meraki MS Series 420-24 - Subscription licence (1 year) - for P/N: MS420-24-HW
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 years Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 years Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for (for 3-year base warranty) ProBook 630 G8, 640 G2, 640 G4, 640 G5, 640 G8, 645 G4, 650 G2, 650 G4, 650 G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 794502-B23, 794502R-B23
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave with RAPIDS and VisualRF - licence - 1 device - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
Cisco Digital Network Architecture Spaces ACT - Subscription licence
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7 - response time: 2 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 10YR
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2120T-T=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Acronis Access - Subscription licence (annual) - 1 user - volume - 0-250 licences - Win, Mac, Android, iOS - English
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Resource Schedule Optimization - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (renewal) (1 year) - 1 device - for Secure Services Gateway SSG 5
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL322A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HP Absolute Data & Device Security Standard - Subscription licence (4 Years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ470W
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (49 months) - 1 concurrent user - academic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
ODAC Standard Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Network Virtualization - Subscription licence (6 months) - 1 concurrent flow - volume - 11-50 licences - ESD - Node Locked Instance
Ricoh Assurance Program Extended Warranty for Workgroup Product Segment - Extended service agreement - replacement - 5 years - shipment - response time: NBD - Upgrade - for fi-8150, 8170, 8250, 8270
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 2000 users
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 Amazon Web Services - Subscription licence (3 years) - for P/N: 02-SSC-0648, 02-SSC-0906
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - 1 licence - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1 DAY
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 4400 OST - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP Business Slim, N223, N246, V194, v197, V212, v213, V214, v243, V270, vh22, VH240, VH27
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW321A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Mac Mini M2. 8GB, 512GB SSD - Trade in
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Customer Service
Hewlett Packard Enterprise H7SF1E
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - 1 guest - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
LANDesk Security Suite - Maintenance (1 year) - hosted - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for Cisco Meraki MX68CW
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - 1 user - academic, Student - Open Value Subscription - additional product, Open Student - consulting - 1 month - 24x7 - response time: 1 h - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Manager Software - 150 access points - upgrade from HP ProCurve Mobility Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server for x86 - subscription - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: C8R07A#ACQ
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: EH848BR#ABB, EH848BR#ABJ, EH958BR#ABB, EH958BR#ABJ, EH970AR#ABG, EH970AR#ABJ
HPE - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3600 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T125, T130
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Rest of World
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-AP-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 4 years - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 300 - for VMware ESXi - phone consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 appliance
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E24SB, B7E25BR, B7E26AR#PCS, B7E26BR, F3J70BCR, F3J70BR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 10 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 2000 users
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for NSsp 13700
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 25-2499 licences - support required
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 500-999 licences - electronic - Win
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - subscription licence (1 day) + 1 Day Support - 1 security appliance
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 170 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE 24x7 Software Technical Support - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5699, 01-SSC-6101, 01-SSC-6297
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Control Path / Data Path Failover - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS14-48
Cisco SMARTnet Software Support Service - Technical support - for UWL-11X-MTG - phone consulting - 1 year - 24x7
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 250 users - hosted
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW797A
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 5000-9999 licences - electronic - Win
HPE PLATFORM ADVISORY WORKSHOP L1
Computrace Data Protection Basic - Subscription licence (2 years) - 1 laptop - electronic - Win - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet Ink Advantage 5075, Ink Advantage 5275; ENVY Inspire 79XX; Officejet 46XX
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P6300 Business Copy - 1 licence - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
Scality 24x7 Maintenance with Bug Fix and Free Upgrade - Technical support - for Scality RING Dual Compliance Connector - ESD - maintenance - 24x7
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 4 years
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 - 4-8 ports - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - for HP E22 G4, E24i G4, E24t G4, E27 G4, E27q G4, Z24f G3, Z24n G3, Z27k G3, Z27q G3, Z27u G3
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ600
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 9x5
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TMC=
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C4507R+E=, WS-C4507R+E-WS
HP Analytics Proactive Management - Subscription licence (1 year) + 1 Year Standard Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-N-P-LIC - phone consulting - 3 years - 24x7
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (1 year) - for Microsoft Azure - for P/N: 02-SSC-3480
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 4 processors - consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
HPE Installation Service - Installation / configuration
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP Absolute Data & Device Security Professional - Subscription licence (1 year) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 10000+ level - Win, Mac
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware Lab Manager 4 Cloud Director w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
WordPerfect Office Professional Edition - Maintenance (2 years) - 1 user - CTL - Level 2 (5-24) - Win - Multi-Lingual
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Automation Center Advanced (v. 6) - 25 OS instances - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for S-A9902-AIP, S-A9902-AIP= - phone consulting - 1 year - 24x7 - for P/N: S-A9902-AIP, S-A9902-AIP=
HP Absolute Data & Device Security Standard - Subscription licence (3 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Cisco Digital Network Architecture Essentials On Premise - Term License (5 years) - 10 Mbps - for P/N: C1111-8PLTELA-DNA, ISR1100X-6G-RF, ISR4321-DNA, ISR4351-DNA, VEDGE-1000-ACK9-RF
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 14 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 500 users
XML Author Professional - Maintenance (renewal) (1 year) - 1 user - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 250 access points - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Threat Defense Threat and Malware - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1140T-TM=
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Aruba Introspect Security Analytics Advanced Edition - Subscription (3 years) - 1000 entities - ESD - for Users and Servers and IoT
Microsoft Exchange Online Archiving for Exchange Server A - Subscription licence (1 month) - 1 user - academic - Campus, School, EES - Win - All Languages
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9475A#0D1, J9475A#ABB
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-ESS, UPG-CUCM-ESS-USR, UPG-UCM1012-ESS, UPG-UCM1112-ESS, UPG-UCM9TO12-ESS - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for NSsp 13700
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows Mobile (v. 2.0) - 1 device - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Juniper Networks - Licence
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager (v. 3.0) - phone consulting - 3 years - 9x5
Cisco SMARTnet Software Support Service - Technical support - for L-AC-VPNO-50 - phone consulting - 1 year - 24x7
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
PyCharm - Subscription (1 year) - 1 developer - commercial - ESD - Linux, Win, Mac
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - academic - Open Value Subscription - Level F - additional product, Open Faculty - consulting - 24x7 - response time: 1 h - All Languages
Cisco Digital Network Architecture Advantage with Existing C1 - Term License
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - phone consulting - 4 years - 24x7
HPE Installation Service - Installation / configuration - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for SonicWall TZ670
SonicWall Analytics - Subscription licence (2 years)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour (for workstation) - 5 years - on-site - 9x5 - response time: NBD - for HP Z1 G8; EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
Cisco CX Success Tracks Level 1 - Technical support - for C9500-DNA-48Y4C-E=, C9500-DNA-48Y4C-E - phone consulting - 24x7 - response time: 30 min
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
WatchGuard Gold Support - technical support - for WatchGuard Firebox Cloud Medium - 1 year
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet T3500 Production eMFP
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX64W-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Extreme Networks ExtremeCloud IQ Pilot - Subscription licence + ExtremeWorks SaaS Support - 1 device - hosted
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 server (100 clients) - ESD - 100 maximum allowed supported devices - Win - English
SonicWall Capture Advanced Threat Protection Service for NSA 4650 Appliance - Subscription licence (2 years) - 1 appliance
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - consulting - 4 years - 24x7
TDM Digital Signage - Subscription licence (5 years) - hosted
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Load Balancer - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
Acronis Advantage Premier - Technical support (renewal) - for Acronis Snap Deploy for PC - 1 PC - volume - 1-49 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux HPC - 1-2 sockets - phone consulting - 3 years - 24x7
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 3YR
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 5000 users
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 1000 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
HPE - Extended service agreement - parts and labour - 3 years - on-site
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 40 months - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HJ7M2E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX67W-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Cisco Digital Network Architecture Advantage for Catalyst 9200 - Term License - 48 Port - 3 Year
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 270 - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 2 cores - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Essentials - Term License (7 years) - 1 switch (24 ports) - for P/N: C9200-24P-E, C9200-24P-E-WS, C9200-24PXG-E, C9200-24T-E, C9200-DNA-E-24=
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWALL 02-SSC-0734
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX918A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Forefront Identity Manager - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Data Verification Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller Tactical - 1 licence - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
JetBrains Business Subscription - New releases update - for JetBrains ReSharper C++ - 1 user - commercial - ESD - 1 year
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco CON-ECMU-NXOSESM4
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for AC-PLS-P-25-S - phone consulting - 1 year - 24x7
SonicWall TotalSecure Email - Subscription licence (1 year) - 500 users
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 4 cores - phone consulting - 5 years - 24x7 - response time: 2 h
Red Hat Enterprise Virtualization - Subscription (5 years) + 5 Years 24x7 Support - 2 sockets - ESD - Linux
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro M501dn, M501n
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 4 processors - phone consulting - 5 years - 24x7
HP Performance Center Web 2.0 - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Acronis Cyber Protect Home Office Essentials - Subscription licence (1 year) - 3 computers, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 G5, ML115 G5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 50 TB capacity - upgrade from 32 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 56 months - 24x7 - response time: 4 h
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (3 years) - 1 gateway - includes entitlement for 3 years to Spotlight Secure Connector
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 75-249 licences - requires Support Plan - Win, Pocket PC, Android, Link-OS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for NSa 6700
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX400-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 8 sockets, unlimited guests - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco CON-SNTP-LXCMCLIC
Electronic HP Care Pack Return to Depot - Extended service agreement - 5 years - for HP t240, t310 G2, t530, t630, t740; Mobile Thin Client mt21; Quad-Display t310
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView for ProLiant Blade Servers (BL) - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW797A
Symantec Essential Support - Technical support - for Symantec Data Loss Prevention Endpoint Prevent with Symantec Management Platform / Data Loss Prevention Integration Component (v. 10.0) - 1 managed device - Symantec Buying Programs : Rewards - Level E (100000+) - 2 points - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem - 8 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSa 2600, 2600 High Availability, 2600 TotalSecure
Microsoft Dynamics 365 for Project Service Automation, Enterprise edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
Juniper Networks Juniper-Sophos Anti-Virus for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL190AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (13 months) - 1 concurrent user
APC Software Support Contract Base - Technical support - phone consulting - 2 years - for P/N: AP9319X446, NBRK0201, NBRK0551, NBRK0570
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value Subscription - additional product, Open, add-on to Visio Standard - All Languages
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 50 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Cisco SMARTnet Software Support Service - Technical support - for C1APAIR500K9 - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (5 years) - 48 ports
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for ENVY 100 D410a, 110 D411a, 114 D411c, 120, 7640; Photosmart C7180
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
HPE Software Enterprise Standard Support - Technical support - for Software Option (1QK) - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE Aruba 5406 zl Switch Rack Shippable
HP INST SVC W/NW WORKGROUP PRINTER
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from Standard - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Akuvox - - 4 users, up to 200 Mbps, 20000 transactions - hosted
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Server Foundation / Standard Edition - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Parallels Remote Application Server - Subscription licence renewal (1 year) - 1 concurrent user
Acronis Access - Subscription licence renewal (1 year) - 1 user - volume - 251-500 licences - Win, Mac, Android, iOS - English
LANDesk Patch Manager - Subscription licence (1 year) - 1 node - volume - 2000-4999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 5 years - 24x7
Arista CloudVision Lite - Subscription licence (1 month) - 1 switch - hosted - ESD - for Arista 7280R2
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) TACACS+ Authentication Manager Software Module - 50 additional nodes - phone consulting - 3 years - 9x5 - response time: 2 h
Hewlett Packard Enterprise HC0F4E
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
Xerox Advance Exchange Warranty - Extended service agreement - 3 years
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-US-UV-K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 53 months - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW186A
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for NSa 4700
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - unlimited guests - 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (5 years) - 1 device
SOLN SUPP SWSS Cisco ONE Foundation Perpetual 7700 6 Slot an
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ400
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 16 months - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV30S-STD - phone consulting - 1 year - 24x7
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
D-Link Assist Silver Category B - Technical support - phone consulting - 5 years - 9x5 - response time: same business day response within 4 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice - 1 client - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Juniper Networks vSRX AppSecure and IPS - Subscription licence (3 years) - 4 Gbps
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64W-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Central - Capacity License - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Poly - Technical support - up to 500 users - for Microsoft Teams - data migration
HP Absolute Data & Device Security Professional Services for Global Customer - Installation / configuration - for HP Absolute Data & Device Security Professional - 3 months
LFD Extended Warranty 2 Years - Q-Line 76 INCH-86 INCH
SonicWall Comprehensive Anti-Spam Service for TZ 350 Series - Subscription licence (2 years) - 1 appliance - for SonicWall TZ350 Wireless-AC
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG210
HPE Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 10 devices - phone consulting - 3 years - 9x5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Nuance MX Proximity USB Reader And Disaster Recovery License - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for NSsp 13700
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 500 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SonicWall Secure Mobile Access Spike License Pack - Licence (60 days) - 250 users - free 20-day spike licence for your current customers with SMA EOL products - for Secure Mobile Access 400, 410
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft System Center Service Manager Client Management License - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for NSsp 12400
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for NSa 4700
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware Lab Manager 4 Cloud Director w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Adobe Creative Cloud for teams - All Apps - New Licence - 1 user - volume - Level 4 (100+) - Win, Mac - EU English
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 50 virtual machines - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7
Juniper Networks Unified Threat Management for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra Operational Visibility Service - Subscription licence renewal (2 years) - 1 device - Win, Android, Link-OS
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Pointnext Tech Care Essential Service - Technical support - for HPE StoreEver MSL TapeAssure - phone consulting - 3 years - 24x7 - response time: 15 min
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 16 cores - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 security appliance - hosted - for P/N: MX450-HW
SonicWall Content Filtering Service Premium Business Edition for NSA 6600 - Subscription licence (3 years) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Heartbeat w/1 Year 9x5 Support - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
Veeam Agent for Workstation - Subscription licence (3 years) + 3 Years 24x7 Maintenance - 1 workstation - HPE Complete - Win
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for Mediant 800
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre neo 50; ThinkEdge SE50; V50s-07; V55t Gen 2-13; V55t-15
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 165 - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Learning Solutions: IT Academy - Services Subscription Licence (1 month) - 1 user - Open Value Subscription - Level F - additional product - Win - All Languages
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for HP Z34c
Microsoft 365 A5 Security - Step-up subscription licence - 1 user - upgrade from Microsoft Office 365 Advanced Threat Protection (Plan 1) - hosted - academic - Campus, School - All Languages
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (5 years) - 1 gateway
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 7YR
Cisco Meraki Systems Manager Enterprise - Subscription licence (3 years) - hosted
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
SonicWall Capture Advanced Threat Protection Service for NSv 400 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
Cisco Meraki MS Series 220-48 - Subscription licence (5 years) - for P/N: MS220-48-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70; M75n IoT; M75s Gen 2; M75t Gen 2; V50s-07; V50t-13; V530; V55t-15
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 1YR
Cisco Meraki Z3 Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support
Cisco Meraki Z3 Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support
Cisco Digital Network Architecture Advantage - Cloud License (3 years) - 25 Mbps - for P/N: L-LIC-DNA-ADD, VEDGE-1000-ACK9-RF, VEDGE-100M-NT-K9, VEDGE-2000-ACK9-RF
SonicWall Web Application Firewall Service for SMA 200 - Subscription licence (1 year) - 1 appliance
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - for AT x530DP-52GHXm
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Lenovo Depot - Extended service agreement - parts and labour - 3 months - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Zebra Technical and Software Support - Technical support - for Zebra MPact - 1 location - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
PyCharm 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 5 End-user details required Serial number required Minimum order quantity: 20) (471)
HPE Software Technical Support - Technical support - for HPE XC System Software - 1 processor - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Business Process Monitor Premium Edition - Term License (1 year) - unlimited locations - hosted - ESD
WatchGuard SpamBlocker - Subscription licence (1 year) - for Firebox T15-W
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 601362R-371, 653745R-001, 653746R-371, 653747R-001, 704159R-421, 708687R-421
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP 10 Bundle Software - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176, MFP M177, MFP M274, MFP M277; LaserJet Pro CM1415, MFP M276
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
Cisco Digital Network Architecture Advantage - Term License (7 years) - 48 ports - for P/N: C9200-48P-A, C9200-48PB-A, C9200-48PXG-A, C9200-48T-A, C9200-DNA-A-48=
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Server - 8 processors - consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Adobe Acrobat Standard for teams - New Licence - 1 user - volume - level 13 (50-99) - 3 years commitment - Win - EU English
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks Power Pack Software Bundle - phone consulting - 1 year - 24x7 - response time: 2 h
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Aruba AirWave - Subscription licence (1 year) - 1 device - K-12 Schools - ESD
Microsoft Identity Manager - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 licenses - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 camera
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 camera
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Quantum StorageCare Silver Software Support Plan - Technical support - for StorNext Data Deduplication Option - 1TB capacity - phone consulting - 1 year - 9x5
SonicWall Analytics - Subscription licence (2 years)
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Juniper Networks Firefly Perimeter Web Filtering - Subscription licence (1 year) - for Juniper Networks SRX300 Services Gateway
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 8 processors - consulting - 1 year - 24x7
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for NSsp 13700
Electronic HP Care Pack Software Technical Support - Technical support - for HP Web Jetadmin - 1 licence - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
Microsoft System Center Standard Edition - Software assurance - 2 processors - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/1 Year 24x7 Support - 1 server - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HGST StorChoice Silver - Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 100 additional nodes - phone consulting - 2 years - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for NSa 4650, 4650 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 4700 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - replacement - 1 year - shipment
Logitech Jumpstart - Configuration - 90 days - for SmartDock
Cisco Digital Network Architecture Premier - Term License (3 years) - 24 ports - for Catalyst 3850-24
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Disk System 2300
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-VDX6740-24-R
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 470 - phone consulting - 5 years - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 43 months - 24x7 - response time: 4 h
Cisco Webex Production Services Premium Plus Assist - Large - Technical support - for Cisco WebEx - 10001+ attendees - assistance
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8697A#ABN, J8697A#ACD, J8697A#ACE, J8699A#ACC, J8699A#ACD, J8699A#ACE, J8699A#AKM
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
Microsoft Azure Advanced Threat Protection for Users - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra RF Manager - 2000 additional ports - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1YR
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for Falcon X4
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX64-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 4 years - on-site - 9x5 - response time: NBD - for HP t430, t530, t540, t630, t640, t730, t740; Flexible t510, t520, t610 PLUS, t820
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP 1y /1Hr Project Specialist Lvl 1 Supp
WatchGuard Intrusion Prevention Service for FireboxV Extra Large - subscription licence (1 year) - 1 virtual appliance
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-1399, 02-SSC-1469, 02-SSC-3153, 02-SSC-3470, 02-SSC-3474, 02-SSC-3504
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkCentre M60; M70q Gen 3; M70q Gen4; M70s Gen 3; M70t Gen 3; ThinkCentre neo 50q Gen 4
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for RM-IP500
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - licence - up to 1000 access points - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
WatchGuard Reputation Enabled Defense for FireboxV Small - subscription licence (1 year) - 1 virtual appliance
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL258A#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 72/82xx - 1 array - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB904A, BB904AR
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
Memory installation (Config)
HPE Software Technical Support - Technical support - for Debian GNU Linux for IA32 - phone consulting - 3 years - 9x5
HP Virtual Rooms - Subscription licence (1 year) - up to 5 people in one meeting - Linux, Win, Mac - English - Europe - SSL, AES-256 - for HP 100B; Pro 3300, 3305
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 800 Virtual Appliance on Microsoft Azure - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Absolute Data & Device Security for Education Premium - Subscription licence (5 years) - Win, Mac, Android
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 8 servers - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - academic - Open Value Subscription - Level F - Open Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 1 year - 24x7 - response time: 2 h
McAfee Anti-Malware - Subscription licence (a la carte) (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Proactive Care 24x7 Software Service - Technical support - for FICON CUP - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 501-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 5 years - 24x7
SonicWall Comprehensive Gateway Security Suite for SuperMassive 9400 - Subscription licence (1 year) - 1 appliance - for SuperMassive 9400, 9400 High Availability, 9400 TotalSecure
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6, Studio G8
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre Edge 93z; ThinkCentre M90a; M910z; M920z; M93z; X1
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - phone consulting - 1 year - 24x7
NETGEAR ProSupport OnSite NBD Category 3 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
Microsoft Office 365 Extra File Storage Add-on - Subscription licence (1 month) - 1 GB capacity - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option, Commissoning - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra VH10
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 41-50 licences - phone consulting - 1 year
Veritas Essential Support - Technical support (renewal) - for Veritas Backup Exec Agent for Application and Databases - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Software Service - Technical support - for HPE VirtualSystem CV2 for Citrix XenDesktop - Extended with SAN - 1200 users - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty, from SA, from CRM Basic, Offer - All Languages
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 10 users - hosted
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks SAN switch 2/8, SAN Switch 2/8-EL Power Pack
WatchGuard Network Discovery - Subscription licence (1 year) - 1 appliance - for Firebox M570
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M377dw, MFP M477fdn, MFP M477fdw, MFP M477fnw
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CPW-25USR - phone consulting - 1 year - 24x7
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 2000 users - for P/N: 01-SSC-7403
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Operations Manager for View - 10 licences - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller Tactical - 64 sessions, 8 access points - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
XMediusCLOUD fax - Subscription licence (1 year) - 1200 credits - prepaid - due after 1 year - for WorkCentre 3655IV_S, 5865IV_F, 5945iV_F, 5945iV_K, 5955IV_F, 5955iV_K, 6655i, 7220/PXF2I
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki MX600 Enterprise - Subscription licence (1 year) - for P/N: MX600-HW
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support (renewal) - for Zebra All-touch Terminal Emulation for Android - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 5000-9999 licences - electronic
SonicWall Network Security Manager Essential - Subscription licence (2 years)
HPE Installation Service - Installation / configuration - on-site - business hours - for P/N: P9K10AR, P9K16AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Synergy Installation and Startup Service - Installation / configuration (for First Frame) - on-site - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cloudera Enterprise Operational Database Edition - Subscription licence (3 years) + 3 Years 24x7 Gold Support - 1 node - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 8 processors - consulting - 1 year - 9x5
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00A, Q1J00AR, Q1J01A, Q1J01AR, Q1J04A, Q1J04AR, Q1J79A, Q1J79AR
HPE Support Plus 24 - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services IPS - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-TA=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 500 devices - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 1 device - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 2 processors - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 3 years - 24x7
Cloudera Enterprise Basic - Subscription licence (1 year) + 1 Year 8x5 Support - 1 node - electronic
HPE Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Visio Online Plan 2 - Step-up subscription licence - 1 user - hosted - academic, volume, Student, Faculty - Microsoft Cloud Germany - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
NVIDIA Grid Virtual PC - Subscription licence renewal (35 months) - 1 concurrent user - academic
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Cisco Digital Network Architecture Advantage - Term License (3 years) - 24 ports - for P/N: C9200-24P-A, C9200-24PB-A, C9200-24PXG-A, C9200-24T-A, C9200-DNA-A-24=
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5677, 01-SSC-6084, 01-SSC-6296
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7 - for P/N: WS-APCAP-16
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1001X-2.5G-K9, ASR1001X-2.5GK9-RF, ASR1001X-2.5GK9-WS
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - 16 processors - phone consulting - 1 year - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Advanced w/3 Years 9x5 Support - 25 VMs - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
Microsoft Project Pro for Office 365 - Subscription licence - 1 user - hosted - GOV, promo - Open Value - Level D - additional product, Open, add-on to Project Standard
POLY 3 Yer Addon CloudConnect powered by Pexip-Enter Room Manager Option License-one per EP SubsTerm
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
Cisco Smart Net Total Care Software Support Service - Technical support - for L-ASAV10S-K9= - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - consulting - 5 years - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-1K-K9= - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Smart Connect Virtual Appliance Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7005 Controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for DCNM-LAN-N3K-K9, DCNM-LAN-N3K-K9=, L-DCNM-L-N3K-K9 - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce DS-5500, DS-5500N, DS-6500, DS-6500N, DS-7500, DS-7500N
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M570
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Small - 3 years
Cisco WebEx Video Integration for Microsoft Teams - subscription licence - 1 active endpoint
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level G (500-999) - Win - English
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 50 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - North America
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, for CRMOL Professional, Offer - All Languages
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW244A, JW245A, JW246A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: AIR-CT5508-12-K9++, AIR-CT5508-12K9-RF, AIR-CT5508-12K9-WS, AIR-CT5508-12PROM
HPE Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 5000 unique endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Digital Network Architecture Essentials - Term License (3 years) - 1 switch (up to 24 ports)
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
Juniper Networks Web Filtering for Integrated Security Gateway 1000 - Subscription licence (3 years) - 1 device
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 Microsoft Hyper-V - subscription licence (3 years) - 1 licence
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - Term License (3 years) - up to 24 ports
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - VIA/VPN users - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Docker Datacenter - Subscription upgrade licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker CS Engine - ESD - UNIX
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1150T-TM=
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for NSa 6700
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware View Premier Bundle Starter Kit - 10 VMs - phone consulting - 1 year - 24x7
HPE LoadRunner GUI Virtual Users Site Software - Subscription licence (1 month) - electronic
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to CRM Basic, Offer - All Languages
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus - 1 processor - phone consulting - 5 years - 9x5
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
SonicWall Advanced Gateway Security Suite Bundle for SOHO 250 Series - Subscription licence (2 years) - 1 appliance
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
Microsoft System Center Endpoint Protection - Subscription licence (1 month) - 1 user - Campus, School, Enterprise, Select, EES - Win - All Languages
Skype for Business PSTN Domestic Calling - Subscription licence - 1 user - academic, Student, Faculty - Campus, School, EES - All Languages
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Conversion subscription licence (5 years) - Trial
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8772B#ABB, J8772B#ACC
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 2000 users - for P/N: 01-SSC-7423
Kodak Software Assurance - Technical support - for Capture Pro Software Arabic OCR Module - phone consulting - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL322A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW321A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 5 years - 24x7 - response time: 4 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Office 365 Customer Lockbox - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Open Student, add-on to Exchange Online - All Languages
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ470W
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - phone consulting - 3 years - 9x5 - response time: 2 h - for Access Control Job Accounting User Pack
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC+-10GEP56.1, ONS-SC+-10GEP56.1=
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
E48VT E48V 48 Bay SATA / SAS Hard Drive Chassis NBD Onsite Fix Mon-Fri, 9-5 1yr
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Exchange Online Protection - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4451-X/K9, ISR4451-X/K9-RF, ISR4451-X/K9-WS
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project Pro - All Languages
HP Application Lifecycle Management Business Process Testing - Term License (1 year) - 1 concurrent user
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - academic, Faculty - Campus, School - All Languages
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for HP Switch 2910al-24G-PWR
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Operations Enterprise - 25 OS instances - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service - Subscription licence (1 year) - 1 appliance - for SonicWall SOHO 250, SOHO 250 Wireless-N
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for NSa 6600, 6600 High Availability
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 1 year - 24x7
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 3 years - response time: NBD - for P/N: AT-X320-11GPT-10
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 50 users
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for NSa 6700
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for NSa 2700
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 20X G4, 260 G4, 280 G5, 295 G6; EliteDesk 800 G6; ProDesk 40X G6; ProOne 400 G6, 440 G6
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App w/1 Year 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Agent for Linux - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
XML Developer Professional - Maintenance (renewal) (2 years) - 1 floating licence - volume - 20+ level - Linux, UNIX, Win, Mac
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic, Faculty - Open Value Subscription - Level E - All Languages
Juniper Networks Intrusion Detection and Prevention for SRX100/SRX110 - Subscription licence (5 years) - 1 device
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Bing Maps Public Website Usage Add-on - Subscription licence (1 month) - 100000 transactions - GOV - Open Value - Level D - additional product - Win
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Bulk Configuration Manager (v. 3.0) - 100 devices - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Microsoft SQL Server Standard Edition - Software assurance - 1 server - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
Digital signage is a digital technology that uses screens to replace traditional (printed) media. Screens are utilized to provide targeted information, entertainment and advertising. The focus is always on sending the right content with the right advertising on the right screen at the right time to the right viewer. The communications span a broad spectrum of media ranging from a nameplate to a mega screen in a stadium, from an iPad to a building front and from a digiboard to a holographic projection. Digital signage is a perfect step with today's experience economy - it's targeted, high-impact, flexible, fast and simple.
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 100
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 750 users - for P/N: 01-SSC-7422
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Developer Enterprise - 1 user - volume - 5-9 licences - ESD - phone consulting - 2 years
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 3 years - shipment - for DocuMate 5540
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 4400 - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering for SRX210 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7210 Controller - 1 device - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SecureBridge Professional Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win - with source code
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h
Acronis Backup Advanced Virtual Host - Subscription licence (3 years) - 1 physical host
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Essential, Offer - All Languages
Microsoft Visio Online Plan 1 - Subscription licence - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M452dn, M452dw, M452nw
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for Epson DS-1630; WorkForce DS-1630
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - upgrade from VMware View Premier Add-on - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro M154, M155, M255; LaserJet Pro M118, M15, M203, MFP M29, MFP M31
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Mobile Asset Management Rest of World without Routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - All Languages
SonicWall Content Filtering Service - Subscription licence (2 years) - 1 appliance - for SonicWall SOHO 250, SOHO 250 Wireless-N
SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 2 years - 8x5
APC Per Hour Service Labor Rate - Extended service agreement - labour - on-site
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 5406R 16-port, 5406R 44GT, 5406R 8-port, 5406R zl2
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS425-16-HW
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project Pro - All Languages
Cisco SMARTnet Software Support Service - Technical support - for MIG-VCS-UCM-ENH - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX64W-HW
Arista CloudVision - Subscription licence (1 month) - 1 switch - for lab use only
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for LIC-UWL-STD1K, L-LIC-UWL-STD1K - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P6300/EVA4400 Performance Advisor LTU - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care Software Support Service - Technical support - for ASR920-2G-4-10G - phone consulting - 1 year - 24x7 - for P/N: ASR920-2G-4-10G
Cisco Partner Support Service combines Cisco's intellectual capital with software-based smart capabilities, allowing you to expand your service offerings, resulting in lower delivery costs, improved time to market, and increased customer intimacy. Cisco Partner Support Service provides foundational technical services along with extensive installed base management, alerts, and device diagnostics structured for you to embed within your service offerings.
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence (3 years) - 1 device
SonicWall Comprehensive Gateway Security Suite for SuperMassive 9800 - Subscription licence (2 years) + Dynamic Support 24X7 - 1 appliance - for SuperMassive 9800, 9800 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 5 years - 24x7
SonicWall Advanced Gateway Security Suite Bundle for NSA 5650 Appliance - Subscription licence (2 years)
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL NWA1100, NWA1121, NWA1123, NWA5121, NWA5123, NWA5301, NXC5500, WAC6502, WAC6503
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - phone consulting - 4 years - 9x5
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL SOHO - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba M3 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Cisco Meraki Enterprise - Subscription licence (7 years) - 24 ports
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NC55-MPA-12T-S, NC55-MPA-12T-S=
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - upgrade licence - 1 PB capacity - ESD - Base License required - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkBook 13x ITG; 16p G2 ACH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3; E15 Gen 3
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence renewal (3 years) - 1 device
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 750 users - hosted
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra Professional Services - Technical support - for Zebra VisibilityIQ Foresight - consulting - 1 day - EMEA
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
Logitech Sync Plus - Subscription licence (5 years) - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - upgrade from Standard - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for Network Security Virtual (NSV) 470 Virtual Appliance High Availability
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT x230-10GT
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH255A, JH255AR
HPE - 3 years warranty - parts and labour - 3 years - on-site
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 2 sockets/1-2 virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Resilient Storage Add-on - 2 sockets, unlimited guests - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Comms Care E7-L2SAE-HE-C NBD Onsite Resp M-F 0900-1700 06/02/2024 - 05/02/2025 OPP-101815574744-2FE38 S/N CJ5CBC0045
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+, M806x+ NFC/Wireless direct
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - OEM - phone consulting - 3 years - 9x5
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Amazon Web Services - phone consulting - 1 year - 24x7
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (1 year) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 1 PB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
ANNUAL LICS P/LOC 100 BEACONS LICS OR 100 000 VISITS/30DAYS
Microsoft Mobile Asset Management Distance Matrix Manual - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Rest of World
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased within 90 days of the product purchase - for Brocade X6-4 Director Chassis
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 500 Plus - academic, GOV - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 100 - 499 users - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
Cisco SMARTnet Software Support Service - Technical support - for AC-PLS-P-25-S - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
Red Hat High Availability - Premium subscription (1 year) - unlimited guests - 2 sockets - ESD
IntelliJ IDEA 20-49 Ultimate Commercial Annual Subscription 2nd Year(Each) (media: ESD Version: 15 End-user details required Serial number required Minimum order quantity: 20) (471)
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Catalyst Essentials - Subscription licence (3 years) - 1 switch (24 ports)
Zebra Technical and Software Support - Technical support - for TEAM WSM/NSM server - 5 clients - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for NSsp 13700
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSsp 15700
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Smart Connect Virtual Appliance Software - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Microsoft Azure - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T730
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 16 servers - phone consulting - 3 years - 24x7
Visual Paradigm Teamwork Server - Maintenance (renewal) (1 year) - 1 server - before expiration - Linux, Win, Mac
HPE Foundation Care Next Business Day Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - business hours - response time: NBD
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows Mobile (v. 2.0) - volume - 500-999 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 50 users - hosted
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Service Labor Rate for After Hours Service during Normal Business Days
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance - 500 licences - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care NBD SVC - HPE Hardware Maintenance Onsite Support, Software Technical Unlimited Support & Updates - Serials: CV0021502ARB, CV0019023ARB - 01/08/2023 31/07/2024
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Standard Connector - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Red Hat Enterprise Linux Server - Standard subscription (5 years) + 5 Years 9x5 Support - 2 sockets, 4 guests
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A#ABA, JL579A#ABB, JL579A#AC4, JL579A#B2C
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PH1202HL
HPE Installation Service - Installation / configuration - for P/N: 584086R-371, 584087R-371, 643066R-001, 653748R-421, 686785R-421, 696730R-421
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 25 - phone consulting - 3 years - 8x5
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - licence - 1 access point - volume - Tier 1 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE - Extended service agreement - pay phone consulting - 12 months - on-site
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 470 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
SonicWall GMS Standard Edition - Technical support - for SonicWALL GMS Standard Edition - 1000 additional nodes - phone consulting - 1 year - Canada, United States
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TM=
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 2 processors - consulting - 3 years - 24x7
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
LFD Extended Warranty 2 Years - D-Line 76 INCH-86 INCH
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 24x7
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Cisco Email Security Appliance Advanced Malware Protection - Subscription licence (3 years) - 1 user - volume - 200-499 licences
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSa 6650, 6650 High Availability
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
NVIDIA Grid Virtual PC - Subscription licence renewal (21 months) - 1 concurrent user - academic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 220-48 - Subscription licence (3 years) - for P/N: MS220-48-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX100-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE LoadRunner SAP Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Essentials - licence - Tier 1 - phone consulting - 3 years - 24x7 - response time: 30 min - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Web Filtering for Integrated Security Gateway 2000 - Subscription licence (2 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - consulting - 5 years - 24x7
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Networks Software Group 145 - consulting - 1 year - 8x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 300 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 5 years - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T3100, SC-T3100M, SC-T3100N, SC-T3100X, SC-T3100x 240V
HPE Docker CS Engine Server Bundle - Subscription licence (1 year) + 1 Year 9x5 Support - ESD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - response time: NBD - for Elite c1030, c640 G3, c645 G2; Pro c640, c640 G2, c645
Cisco Meraki MS Series 42P - Subscription licence (5 years) - for P/N: MS42P-HW
HPE Helion Development Platform - - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
Sonicwall Capture Client Advanced - Subscription licence (2 years) - 1 device - promo - Competitive Displacement Program - 50-99 licences - Win, Mac
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - phone consulting - 3 years - 24x7
HPE Enterprise Cloud Services Archive for E-Mail Data Import/Export - Term License (6 months) + 6 Months 24x7 Support - 100 GB capacity - hosted - electronic
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Professional CP5225dn, CP5225n
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Sales Professional - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Hyper-V - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Customer Insights Add On - Subscription licence - hosted - academic, volume, Attach - All Languages
Juniper Networks Web Filtering for Secure Services Gateway 140 - Subscription licence renewal (1 year) - 1 device
Cisco Digital Network Architecture Premier - Term License (3 years) - 24 ports - for P/N: C9300-24H-A, C9300-24T-A, C9300-24U-A, C9300-24UX-A, C9300-24UX-A-WS, CAT-CDNA-P
SecureDoc Enterprise - - 1-499 licences
Zyxel SecuExtender IPSec VPN Client - Subscription licence (1 year) - 50 users - Win, Mac
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for StorageWorks Secure Fabric OS - 8 - 31 ports - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for MobiControl - 1 connector - phone consulting - 1 year - 8x5 - response time: 4 h
Juniper Networks Deep Inspection for Secure Services Gateway 550 - Subscription licence renewal (1 year) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cloudera Enterprise Basic Edition plus Indemnification - Subscription licence (1 year) + 1 Year 8x5 Support - 15 moonshot cartridges - electronic
NVIDIA Grid Virtual Workstation - Subscription licence renewal (9 months) - 1 concurrent user
Zyxel ConfigService Wireless AP - Configuration - 6 months
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 300 printers - consulting - 1 year - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment for 16 Servers / Virtual Connect Enterprise Manager for c7000 Enclosure w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 800
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - unlimited virtual machines, 1-2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition - 20 concurrent users - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P9000, SC-P9000V
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus Channel w/3 Years 24x7 Support - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 400
Cisco Meraki Z1 Enterprise - Subscription licence (5 years) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
SOLN SUPP SWSS NXOS to DCN ESS Upgrade License (10G+ Pl
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Rally Camera
APC Software Maintenance Contract - Technical support - for APC Capacity Manager - 100 racks - phone consulting - 1 year
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-AD-M8-16, NXOS-AD-M8-16= - phone consulting - 1 year - 24x7 - for P/N: NXOS-AD-M8-16, NXOS-AD-M8-16=
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530-28GTXM-10
Zebra Enterprise Browser Software Support Services - Technical support - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - Security Enterprise Licensing Agreement (ELA) 2.0
Microsoft SharePoint Server - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
Carbonite Move - Subscription licence (60 days) + 24x7 Support - 1 user, 1 source server - HPE Complete - for Microsoft SQL Server
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Poly Remote Migration - Technical support - 1 infrastructure product - data migration
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS450-12-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP ISL Trunking - 32-64 ports - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from Enterprise - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 volumes - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Unified Fabric Manager Advanced w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - 4 guests - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 10000000 usage transactions - Open Value Subscription - additional product - All Languages
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
Cisco Email Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco CON-ECMU-N9316YSS
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Switch 4104gl
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 2000 users
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 3 years - 24x7
Cisco Meraki MX400 Enterprise - Subscription licence (1 year) - for P/N: MX400-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1140T-T=
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-1G-AX - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-9X-ESS-A - phone consulting - 1 year - 24x7
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence renewal (3 years) - 1 device
SonicWall Content Filtering Service Premium Business Edition for NSV 300 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
SonicWall Network Security Manager Advanced - Subscription licence (4 Years)
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1001-2500 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for UCS-MDMGR-1S - phone consulting - 1 year - 24x7
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for VMware ESXi - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO11-ESS-A - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 5 years - 9x5 - response time: 2 h
ASUS Onsite Service Local - Extended service agreement - parts and labour - 3 years - on-site
Cisco CON-ECMU-FLSA11XW
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 200 - phone consulting - 1 year - 8x5
Juniper Networks Juniper-Sophos Anti-Spam for SRX220 Services Gateway - Subscription licence renewal (1 year) - 1 device
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 10YR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
Skype for Business Plus CAL - Subscription licence (1 month) - 1 CAL - Open Value Subscription - additional product, add-on to Office 365 - Win - All Languages
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (22 months) - 1 concurrent user - academic
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 6600, 6600 High Availability
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Pro 3500
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 750 users
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-3153, 02-SSC-3504
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS12-8POE
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 1000 users
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Network Essentials - Term License (1 year) - 24 ports
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Knox - Licence (2 years)
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - EA Subscription - add-on to user ECAL - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 50 TB capacity - upgrade from 32 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T2100
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS12-8
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
PostgreSQL Data Access Components (PgDAC) Professional Site License - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
Cisco Digital Network Architecture Essentials Cloud - Term License (1 year) - up to 25 Mbps, 50 Gbps aggregated throughput - high availability
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 50 users
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Easy Connect Premium - Subscription (early renewal) (1 year) - 1 server - non-commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Premium
SonicWall Analytics - Subscription licence (3 years)
Red Hat Enterprise Linux for SAP Solutions - Subscription (3 years) + 3 Years 9x5 Support - 1 physical node
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 10 users - hosted
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Unified Functional Testing -
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Advantage - licence - Tier 0 - phone consulting - 3 years - 24x7 - response time: 30 min - for P/N: C8300-1N1S-6T-V, C8300-2N2S-6T-V, C8300-UCPE-1N20, ISR1100X-6G-RF, L-SDWAN-1Y
Cisco Partner Support Service Software Upgrade - Technical support - for N93-48Y-SSK9, N93-48Y-SSK9= - phone consulting - 1 year - 24x7
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X220-52GP-10, AT-X220-52GP-30, AT-X220-52GP-50
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 PCs - phone consulting - 4 years - 24x7
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Software Support 24x7 - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 5000 users
StorMagic Platinum Support - Technical support (extension) - for StorMagic SvSAN - unlimited TB capacity - emergency phone consulting - 3 years - 24x7 - response time: 1 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Skype for Business Plus CAL - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Acronis Cyber Protect Home Office Essentials - Subscription licence (1 year) - 5 computers, unlimited mobile devices - Download - Win, Mac, Android, iOS
Cisco Meraki Enterprise - Subscription licence (5 years) - hosted - for P/N: MX64W-HW
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Tier 2 (100-249) - Open
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Security Awareness Training - Advanced A comprehensive package of security awareness courseware combined with flexible access to phishing, vishing, and smishing simulations. Additional users billed mo
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Aruba ClearPass Universal Profiler - Subscription licence (1 year) - 100 endpoints - ESD
Dell Upgrade from 2Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 50 access points - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 8 servers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Bundle - 100 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for V340-17IWL 81RG
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (44 months) - 1 concurrent user - academic
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - Open Value Subscription - Level D - additional product, Open - All Languages
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView for ProLiant Blade Servers (BL) - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 320-48LP - Subscription licence (5 years) - for P/N: MS320-48LP-HW
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for HPE Insight Control Environment for Linux - phone consulting - 5 years - 24x7 - response time: 2 h
Quantum StorageCare Silver Software Support Plan - Technical support - for Quantum vmPRO SmartView - 5 sockets - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
APC Software Support Contract - Technical support - for StruxureWare Central Virtual Machine - phone consulting - 3 years - 24x7 - for P/N: AP9475
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 300
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 2000-4999 licences - electronic
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Enterprise - Open Value - Open - Win, Mac - All Languages
NVIDIA Grid Virtual PC - Subscription licence renewal (28 months) - 1 concurrent user - academic
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (2 years) - Secure Upgrade Plus - Advanced Edition
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Essentials - Term License (3 years) - 24 ports - for P/N: C9300-24H-E, C9300-24UB-E, C9300-24UXB-E, C9300-24UX-E-WS, C9300-DNA-E-24=
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
Zyxel Cloud Network Center - Subscription licence (1 year) - 250 network devices
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield App - phone consulting - 3 years - 24x7
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Total Security Suite - subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 virtual appliance
Yealink MVC640 Advanced Replacement Additional 3/4/5 year price - NC/NR
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield Edge Add-on for vCloud Director w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 4 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7
Config - extracting HASH ID
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for Amazon Web Services - phone consulting - 3 years - 24x7
Veeam Production Support - Technical support - for Veeam Backup Essentials Enterprise Plus for Hyper-V - 2 sockets - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 7 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 100000 additional posts - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
WatchGuard APT Blocker - Subscription licence (3 years) - 1 virtual appliance - for Firebox M370
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Server - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks D2D4324 Backup System
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HP Performance Center Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
Zebra Technical and Software Support - Technical support (renewal) - for MCL Designer (v. 3.x) - must be purchased after 30 days from product purchase, MT20XX Phaser only - phone consulting - 1 year - 8x5 - response time: 4 h
Microsoft Core CAL - Software assurance - 1 device CAL - Enterprise - Open Value - 1 Year Acquired Year 1 - Win - All Languages
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 3, from CRM Basic, Offer - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z6600 Production Printer
Microsoft SQL Server Standard Edition - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 2 - Win - English
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
APC Network Management Card for Easy UPS, 1-Phase - Subscription licence (6 years)
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 user - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 4 processors - consulting - 1 year - 9x5
Juniper Networks Unified Threat Management for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-24-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Meraki Hardware Licensing for Meraki MR Series Access Point - Subscription Licence - 5 Year License Validation Period - Subscription Licence - 5 Year License Validation Period
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Project Standard - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 1 year - 24x7
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Single Language
EcoStruxure IT Expert - Subscription licence (3 years) - 5 nodes
Cisco Core & Aggregation Advanced - Term License (3 years) - 100 Gbps - SIA - for Network Convergence System 5501, 5502, 5504, 5508, 55A1, 55A2
SonicWall Intrusion Prevention, Anti-Malware, CloudAV, Application Intellience, Control and Visualization for SuperMassive 9200 - Subscription licence (1 year) - 1 appliance - hosted - for SuperMassive 9200, 9200 High Availability, 9200 TotalSecure
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 60TB storage array) - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB917D, BB917DR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 4 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 5 years - 24x7
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - for ThinkPad P1 Gen 5; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2; T15p Gen 2
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX84-HW
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
CISCO DNA ESSENTIALS CLOUD LIC
HPE Next Day Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL365 G5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Modular Smart Array Snapshot 512 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - for P/N: MX65W-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
SOLN SUPP SW SUBC9300 DNA Advantage
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-2K-K9 - phone consulting - 1 year - 24x7
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 server (50 clients) - ESD - 50 maximum allowed supported devices - Win - English
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkPad P1; P1 (2nd Gen); P16 Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
Cisco ASA with FirePOWER Services IPS - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P900, SC-P900 Mirage Bundling
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 9650
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Standard Support - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 1 year - 8x5
Cisco Email Security Appliance Graymail Detection and Safe Unsubscribe - Term License - 1 user
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 4 years - 9x5
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-9X-BAS-A - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - from SA, from CRM Basic, Offer
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for Intrusion Prevention System S2500N
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 59 months - 24x7 - response time: 4 h
Cisco SD-C4PK-SMS-1
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Keep Your Drive Add On - extended service agreement - 1 year
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X220-52GT-30, AT-X220-52GT-50
HP 4 years, Next Business Day, Service, f/ Color LaserJet Pro M454
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Suite Advanced - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Premium Business Edition for NSA 3650 - Subscription licence (1 year) - 1 appliance - for NSa 3650, 3650 High Availability
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
SonicWall Comprehensive Gateway Security Suite for SuperMassive 9600 - Subscription licence (2 years) + Dynamic Support 24X7 - 1 appliance - for SuperMassive 9600, 9600 High Availability, 9600 TotalSecure
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License - 48 ports - Enterprise Agreement - new purchase
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD
DriveSecurity - Subscription licence (1 year) - volume - 1-99 licences - Win, Mac
Electronic HP Care Pack Installation and Network Configuration - Installation / configuration - on-site - for DesignJet Studio, T125, T130, T1600, T230, T250, T2600, T525, T530, T630, T650, T930, Z9+
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CTVM-1A - phone consulting - 1 year - 24x7
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 251-500 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Licence - Level C - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dw, 452dwt
SecureBridge Professional Edition - Team Licence (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring NAS - 10 hosts - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Exchange Online - Subscription licence (1 year) - 1 inactive user - hosted - academic, Microsoft Qualified - OLP: Academic - Open Faculty - Single Language
Microsoft Office 365 Extra File Storage Add-on - Subscription licence (1 month) - 1 GB capacity - hosted - GOV - Open Value Subscription - Level D - additional product - Win, Mac - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux for IA-32 - consulting - 1 year - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco CX Success Tracks Level 2 - Technical support - for IW-DNA-A - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 - 2 processors - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 10
APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Expert - 10 nodes - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Request Manager - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Visio Pro - Single Language
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T1530, T1530 PostScript
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Common Data Service for Apps File Capacity AddOn - Subscription licence - hosted - academic, volume - All Languages
Cisco Solution Support - Technical support - for AIR-DNA-A=, AIR-DNA-A - phone consulting - 24x7 - response time: 30 min
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 4 processors - consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 500-999 licences - phone consulting - 3 years - 9x5
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Mobility Master Virtual Appliance - up to 50 devices - phone consulting - 1 year - 24x7
WatchGuard Data Loss Prevention - Subscription licence (3 years) - for Firebox T15
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 laptop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for Chromebook 11 G5, 11A G6 Education Edition, 13 G1, 14 G5; Chromebook x360 14 G1
Juniper Networks vMX 3D Universal Edge Router Medium Tier virtual Route Reflector - Subscription licence (3 years) - 10 million routing information base entities
Juniper Networks Juniper-Sophos Anti-Virus for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve VPN Client / Identity Driven Manager 3 / Manager Plus 2.3/3 - phone consulting - 3 years - 9x5
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
SonicWall Analytics - Subscription licence (2 years) - for SonicWall TZ600
NVIDIA Grid Virtual PC - Subscription licence renewal (7 months) - 1 concurrent user
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M377dw, MFP M477fdn, MFP M477fdw, MFP M477fnw
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 10000 endpoints - ESD - Linux, Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 1000 access points - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - Single Language
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 50-99 licences
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Cisco Defense Orchestrator for FPR1120
UniDAC Professional - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD
POLY 3 Year CloudConnect powered by Pexip-Enterprise Room Manager Option License-one per EP SubsTerm
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (5 years) - Trial
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P6000
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: DS-C9132T-8PMESK9, DSC9132T8PMESK9-RF, DSC9132T8PMESK9-WS
HPE - Technical support - phone consulting
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS12-8POE
NVIDIA Grid Virtual PC - Subscription licence renewal (13 months) - 1 concurrent user - academic
Juniper Networks Juniper-Websense enhanced Web filtering for SRX650 Services Gateway - Subscription licence (3 years) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Base - 1 licence - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Manager - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Basic - All Languages
Cisco CON-PSBU-ISEVM
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5500-24G, A5500-24G-SFP
Cisco CON-SNT-48UPDEMO
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 600 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ600, TZ600 High Availability
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control Environment - 1 licence - phone consulting - 3 years - 24x7
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Non-Production Instance - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student - All Languages
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Standard Edition - 1 processor - upgrade from VMware vCenter Server Foundation - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1140T-TMC=
Cisco Digital Network Architecture Essentials for Catalyst 9200 - Term License - 24 Port - 3 Year
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 24x7
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 4 Gbps throughput
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView w/o iLo - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Operations Activity, Enterprise edition Add-on - Subscription licence - hosted - academic, volume - Offer, from AX Task - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
HP Performance Center Remote Desktop - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
Cisco Meraki Z3 Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support
Cisco Meraki Z3 Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 8 processors - consulting - 3 years - 9x5
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 100 endpoints - ESD - Linux, Win, Mac, iOS
Juniper Networks vSRX AppSecure and IPS - Subscription licence (1 year) - 20 Gbps throughput
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Solution Support - Technical support - for Cisco IoT Operations Dashboard Advantage - phone consulting - 3 years - 24x7 - response time: 30 min
Hewlett Packard Enterprise H9VS0E
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
NVIDIA Grid Virtual PC - Subscription licence renewal (44 months) - 1 concurrent user
Lenovo Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for NeXtScale n1200 Enclosure Chassis 5456
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 5 years - 24x7 - response time: 2 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E905, P801, V801, X754HB, X841UHD, X841UHD-2
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
Juniper Networks Juniper-Sophos Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (1 year) - 1 device
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexFabric 5940 2-slot, 5940 32QSFP+, 5940 48SFP+, 5940 48XGT, 5940 4-slot
Dynabook 3 Year Warranty Extension Edu
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 4-8 ports - phone consulting - 4 years - 24x7 - response time: 2 h
WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Medium - 1 year
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Deskjet Ink Advantage 4675; ENVY Inspire 79XX; Officejet 100, 200, 250, 7110, 7612, J3680
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
HPE Aruba Introspect Security Analytics Advanced Edition - Subscription (1 year) - 1000 entities - ESD - for Users and Servers and IoT
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 30 fax lines - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks ExtremeWorks Software Subscription - Technical support - 25 devices - phone consulting - 1 year - 24x7 - for P/N: 30327
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 10YR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 10 additional nodes
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c3000 - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra Profile Manager Enterprise - 100 additional devices - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Pro 400 M401dn, 400 M401dne, 400 M401dw
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1, from CRM Essentials, Offer - Win - Single Language
SonicWall Analytics - Subscription licence (3 years)
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (100-249) - additional product, Open - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 10 additional nodes
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 100 Plus - academic, GOV - ESD - phone consulting - 1 year - 9x5
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 1000 access points - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Linux Enterprise Server w/3 Years 24x7 Support - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Comprehensive Gateway Security Suite - Subscription licence (1 year) - 1 appliance - for NSa 2650
HPE Foundation Care Software Support 24x7 - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Performance Center Remote Access Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Essentials - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE LoadRunner Shunra NV - Subscription licence (3 months) - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeWireless WiNG - 1024 access points - ESD - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for HPE XC System Software - 1 processor - phone consulting - 1 year - 9x5
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 5 TB storage space - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 24x7
Cisco Meraki MS Series 220-24P - Subscription licence (10 years) - for P/N: MS220-24P-HW
HP Care Pack Education ProLiant - seminars - 1 day - 1 student
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
Microsoft Dynamics 365 for Customer Service Professional - Subscription licence - 1 user - hosted - academic, Student, Faculty - for CRMOL Basic, Offer - All Languages
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (3 months) - 1 concurrent user
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 5000-9999 licences
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for SonicWall TZ570P
NVIDIA Grid Virtual PC - Subscription licence renewal (55 months) - 1 concurrent user
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HP A5800-48G-PoE Switch
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 4 years - 24x7 - response time: 4 h
Cisco CON-PSBU-ISRE300
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 3 years - on-site
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - phone consulting - 3 years - 9x5
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Zebra Professional Services - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 9x5
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Helion Development Platform Right-To-Use - Subscription licence (3 years) + 3 Years 9x5 Support - hosted - commercial - electronic
HPE Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition + VMware Data Recovery - phone consulting - 4 years - 24x7 - response time: 2 h
Cloudera Enterprise Operational Database Edition - Subscription licence (1 year) + 1 Year 24x7 Gold Support - 1 node - electronic
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (1 year) - for Microsoft Azure - for P/N: 02-SSC-3470
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 270 - phone consulting - 5 years - 24x7
SonicWall Network Security Virtual (NSV) 470 Total Secure Essential Edition - Subscription licence (3 years)
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for Skorpio X4
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Secure Print Authentication - phone consulting - 1 year - 9x5 - response time: 2 h - for Access Control Secure Print Proximity Authentication, Secure Pull Printing
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 5 years - 9x5
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for SonicWall TZ570P
Microsoft Intune Device - Subscription licence (1 month) - 1 device - hosted - Open Value Subscription - additional product, Open - Single Language
JetBrains Upgrade Subscription - Product info support (renewal) - for JetBrains TeamCity Enterprise Server - 1 server, 3 build agents - past-due - ESD - e-mail consulting - 1 year
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48-HW
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 20+ level - ESD - Linux, UNIX, Win, Mac
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager (v. 3.0) - phone consulting - 1 year - 24x7
Cisco Meraki MR Series - Subscription licence + Support - hosted - Cisco Enterprise Agreement (EA) 3.0
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Secure Print Authentication - phone consulting - 3 years - 9x5 - for Access Control Secure Print Proximity Authentication, Secure Pull Printing
Microsoft Mobile Asset Management Rest of World without Routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product - All Languages
Microsoft Azure DevOps Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, Microsoft Partner Network Competency required - Win - Single Language
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 1 named user - web support - 2 years - business hours - response time: 1-2 business days
SonicWall Standard Support - Technical support - for SonicWALL NSv 200 - for KVM - phone consulting - 1 year - 8x5
HPE Factory Express Level 2 Integration Service - Factory integration - for P/N: AR478B, AR479B, AW592B, QK710B
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - hosted - GOV - OLP: Government - Open, add-on to CRM Basic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for ColorWorks CW-C6000A, CW-C6000Ae, CW-C6000P, CW-C6000Pe
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 25 users
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Grid Virtual PC - Subscription licence (1 year) - 1 concurrent user
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance - for Firebox M5600
SonicWall Analytics - Subscription licence (3 years) - for SonicWall SOHO 250 Wireless-N
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 4400 OST - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
TSS Preowned Desktop 8x5 3YR
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Conversion subscription licence (3 years) - Trial
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
Electronic HP Care Pack - Installation / configuration - on-site - for LaserJet Enterprise MFP M630, MFP M725; LaserJet Enterprise Flow MFP M630, MFP M880
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Zebra Technical and Software Support - Technical support (renewal) - for SOTI Mobi Control - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - consulting - 5 years - 24x7
Hewlett Packard Enterprise HN4G4E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Microsoft Azure - Subscription licence - 1 server - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 10000000 usage transactions - Open Value Subscription - additional product - Single Language
Agilitas Server Hardware Support PowerEdge R620 H3BG132 01/12/2023 30/11/2024 PowerEdge R620 J3BG132 01/12/2023 30/11/2024
Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: B5G124-48P2
Cisco Meraki VMX Enterprise - Small - Subscription licence (3 years)
Cisco Meraki VMX Enterprise - Small - Subscription licence (3 years)
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for IA32 - consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - consulting - 5 years - 24x7
Cisco Partner Support Service Software Upgrade - Technical support - for DCNM-LAN-N95-K9, L-DCNM-N95-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 5 years - 24x7
No Description
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for CCX-10-N-E-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for NSa 6700
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Pilot Low Viscosity Oil-Based Ballpen. Ensures smooth fatigue-free writing, ergonomic, rubberised grip offers comfort and style. The tungsten carbide ball adds durability and quality to writing. Medium 1.0mm. Colour - Black
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 appliance
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Templates Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Advanced Edition - 20 concurrent users - phone consulting - 3 years - 24x7
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level E (100-199) - Win - English
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 10000+ level
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for SonicWall TZ570P
Microsoft Windows Server - External Connector Software Assurance - unlimited external users - Open Value - additional product, 3 Year Acquired Year 1 - English
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 5YR
Cisco SMARTnet Software Support Service - Technical support - for DCNM-L-N77-K9-SBUN - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE D2D4312 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 24x7
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 100 - phone consulting - 3 years - 8x5
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Software Support 24x7 - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 4 years - 24x7 - response time: 2 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 2-5 licences - phone consulting - 1 year
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 2 years - for VPL-VW890ES
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 1000 devices - ESD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
ASUS Onsite Service Local Virtual - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ASUSPRO ADVANCED B33; B43; B53; ASUSPRO ESSENTIAL P43; P53; P31
SonicWall Network Security Manager Advanced with Management - Subscription licence (3 years) - Reporting - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Cisco Meraki MX100 Enterprise License - Subscription licence (1 year) - for P/N: MX100-HW
Zyxel Content Filtering - (v. 2.0) - subscription licence (1 year) - for Zyxel VPN300
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 5 servers - consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Webex Production Services Premium Plus Assist - Small - Technical support - for Cisco WebEx - less than 5000 attendees - assistance
Electronic HP Care Pack Software Technical Support - Technical support - for Cisco MDS 9200 Storage Media Encryption Package - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central for HPE 3PAR 72/82xx - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 12 ports - Enterprise Agreement
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX68-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX68-HW
Cisco Smart Net Total Care Software Support Service - Technical support - for R-PI37-SW-K9, R-PI37-SW-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW631A, JX990A, JX991A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 1 year - 9x5 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Wavelink Mobile Manager Enterprise AP - 1 client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Operations Advanced w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba Meridian Asset Tracking - Subscription licence (1 year) - 10000 square metres - ESD - Android, iOS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 3 years - 24x7
CorelDRAW Technical Suite - Subscription licence (1 year) - 1 user - CTL - Win
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 10'000 users
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - 1 appliance - for P/N: 01-SSC-0213, 01-SSC-0514, 01-SSC-1358, 01-SSC-1705, 02-SSC-0574
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service for NSV 870 - Subscription licence (5 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 24x7
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT8540-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT8540-1A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T3200, SC-T3200 w/o stand, SC-T3200-PS
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 49 months - 24x7 - response time: 4 h
Microsoft SharePoint Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
WatchGuard Data Loss Prevention for Firebox Cloud Large - subscription licence (1 year) - 1 cloud instance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for NSa 6700
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1000+ level - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7030 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ820B, AJ820BR#ABH, AJ820C, AJ820CR, AJ821C, AJ821CR, AJ821CSB, C8S45A#ABH
End User WatchDog Support Renewal Per SZ/(v)SZ AP, 5 YR (Dates: 03.10.23 - 02.10.28)
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Network Virtualization - Subscription licence (6 months) - 1 floating instance, 1 concurrent flow - volume - 11-50 licences - ESD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 4 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 250 users
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 5 years - 24x7
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite for NSv 300 Virtual Appliance - Subscription licence (3 years)
Electronic HP Care Pack Installation and Network Configuration - Installation / configuration - on-site - for LaserJet Enterprise MFP M776; LaserJet Enterprise Flow MFP M776
Visual Paradigm Standard - Site Licence (maintenance renewal) (1 year) - ESD - before expiration - Linux, Win, Mac
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Absolute Data & Device Security for Education Premium - Subscription licence (3 years) - Win, Mac, Android
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - volume - Tier 1 - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Zebra Technical and Software Support - Technical support - for TekSpeech Pro Connector - up to 10 terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Microsoft Office 365 Customer Lockbox - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Exchange Online - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
Acronis Files Connect - Maintenance (renewal) (2 years) - 1 server (50 clients) - ESD - 50 maximum allowed supported devices - Win - English
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 user - volume - 5-9 licences - phone consulting - 2 years
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA - All Languages
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 750 users - for P/N: 01-SSC-7402
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b3000
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH395AR
HP Absolute Data & Device Security Standard - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA, from CRM Essentials, Offer - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8450 All-inclusive Multi-system Software - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unified Workspace Licensing Standard Edition - up to 1000 users - phone consulting - 1 year - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for Amazon Web Services - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Large - 1 year
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7 - for P/N: AP-7522-67030-WR
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL376A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 500 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 76-100 licences - phone consulting - 1 year
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-0030, 02-SSC-0601, 02-SSC-0602
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-PIC-VM-K9= - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Veeam Production Support - Technical support - for Veeam Availability Suite Enterprise for VMware - HPE Complete - includes first year 24/7 uplift - phone consulting - 3 years - 24x7 - response time: 1 h
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 500-999 licences - Win, Mac
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express (v. 5.0) - 10 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Hot Plug Advanced Pack - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P6300 Business Copy - 1 licence - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
Juniper Networks Juniper-Websense enhanced Web filtering for SRX100/SRX110 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased up front with the hardware (or within 30 days thereafter) - for Zebra VH10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service for NSv 800 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE SAP HANA Disaster Tolerance Service - Installation / configuration - for HPE SAP HANA System Replication - business hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE LoadRunner GUI Virtual Users Site Software - (v. 2.0) - subscription licence (3 months) - electronic
Power BI Premium P1 - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - All Languages
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for NSa 6700
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Standard Connector - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook Enterprise 14A G5; Chromebook x360; Chromebox G3; Pro c640
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Advanced Server for IA32 - consulting - 1 year - 9x5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Enterprise Platform - Subscription licence - 1 user - GOV - Open Value - Level D - additional product - Win
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL180 Gen10
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Network Server Agent - phone consulting - 3 years - 24x7
APC Extended Warranty - Technical support - for InfraStruXure Central - 500 nodes - phone consulting - 3 years - 24x7
datAshur BT Management Console - Subscription licence (2 years) - volume - 100-499 licences
SonicWall Network Security Manager Advanced - Subscription licence (6 years)
Cisco Meraki MR Series Advanced - Subscription licence (5 years) + 5 Years Advanced Support
Cisco Meraki MR Series Advanced - Subscription licence (5 years) + 5 Years Advanced Support
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-STRG - phone consulting - 1 year - 24x7
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/18-10, AT-GS970M/18-30, AT-GS970M/18-50
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - unlimited virtual machines, 1-2 sockets - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Vmware vRealize Log Insight w/5 Years 24x7 Support - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 25 additional nodes - phone consulting - 2 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition / VMware Data Recovery - OEM - consulting - 3 years - 24x7
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value - additional product, Open, add-on to Project Standard - Single Language
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 100 users/devices - phone consulting - 1 year - 24x7
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA, from CRM Essentials, Offer
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 8 processors - consulting - 3 years - 9x5
Motorola Moto Device Manager 3 year
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - GOV - Open Value Subscription - Level D - additional product, Open - Win - All Languages
Zebra Technical and Software Support - Technical support - for SOTI - min. of 10 licenses, must be purchased after 30 days from product purchase - phone consulting - 1 month - 8x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Single Language
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Juniper Networks Juniper-Sophos Anti-Spam for SRX100/SRX110 Services Gateway - Subscription licence renewal (1 year) - 1 device
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for SonicWall TZ570
HPE - Technical support - 2 years
Cisco Digital Network Architecture Remote Worker - Subscription licence (1 year) - for Routing
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 server, 10 clients - ESD - 10 maximum allowed supported devices - Win - English
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - 1 device - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 17 months - 24x7 - response time: 4 h
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year - for P/N: Q1H70BR, Q1J06BR, Q9V95C, Q9V96C, R0P82AR, R4G55AR, R4Y04A, R6R24A, R7E46A, R7G52A
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
LANDesk Management Suite - Maintenance (1 year) - 1 node - volume - 1000-1999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (3 years) - 1 appliance
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - for Surface Hub 2S 50"
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care - Technical support - for ACI-UPG-B-AD-XF= - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Enterprise Bundle - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
LANDesk Patch Manager - Subscription licence (1 year) - 1 node - volume - 5000-9999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Standard and Enterprise - 50 additional nodes - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS14-24FPOE
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 10 virtual machines - OEM - phone consulting - 3 years - 24x7
HP Absolute Data & Device Security Premium - Subscription licence (1 year) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Microsoft Azure - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 4 processors - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Default Standard Description
SonicWall Comprehensive Anti-Spam Service for NSA 4650 - Subscription licence (3 years) - 1 appliance - for NSa 4650, 4650 High Availability
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 4 years - 24x7
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Hewlett Packard Enterprise HS7S7E
Zebra OneCare for Enterprise Essential with Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Psion Teklogix Workabout Pro 4 Short; Zebra Workabout Pro 4 Long, Workabout Pro 4 Short
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 50 months - 24x7 - response time: 4 h
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X Firewall Edition
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for Network Security Virtual (NSV) 470
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR StoreServ 74/84xx - 1 array - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Single Language
HPE LoadRunner Wireless Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 5-24 licences - includes ATP for Office 365 or G Suite
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Data Verification Software - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Zebra Technical and Software Support - Technical support - 1 device - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 200 Virtual Appliance on Microsoft Azure - Subscription licence (1 year)
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 350 Series - Subscription licence (2 years) - 1 appliance - for SonicWall TZ350 Wireless-AC
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 1000 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage Cloud - Subscription licence (3 years) - up to 100 Mbps, 200 Mbps aggregated throughput - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Compliance Subscription - Subscription licence (1 year) - 1 server, 1000 users
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Essentials - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Power BI Premium EM2 - Subscription licence (1 month) - 1 user - hosted - academic, volume, Student, Faculty - All Languages
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 10 hosts - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW257AR
HPE Installation & Startup Service - Installation / configuration - for HPE 3PAR 20000 All-inclusive Multi-system Software - for Remote Copy, Peer Motion and Peer Persistence - business hours
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
Visual Paradigm Professional - Floating Licence (maintenance renewal) (1 year) - before expiration - Linux, Win, Mac
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL322A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4351-AX/K9, ISR4351-AX/K9-RF, ISR4351-AX/K9-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Evolved Programmable Network Manager - Smart Large Full - Subscription licence (36-59 months) - 1-9999 nodes - SIA - right to manage (RTM)
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSa 6650, 6650 High Availability
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HP Performance Center Remote Access - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (30 days) - 10'000 users
HPE Easy Connect Base - Subscription (early renewal) (3 years) - 1 server - non-commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Base
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
Juniper Networks Intrusion Prevention System - Subscription licence (5 years) - 1 gateway
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StorageWorks 1000i Virtual Library System
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - upgrade licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ270W
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 8022; Officejet Pro 7720, 80XX
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Business Service Performance Software Module - ESD - phone consulting - 4 years - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Standard - 25 VMs - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Scality Installation and Configuration Package - Installation / configuration - for Scality RING Compliance - ESD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) + 24x7 Support - for SonicWall TZ570
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence renewal (1 year) - NFR - for NSa 2650
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JW148A
HP Performance Center Remote Desktop - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - 10 VMs - OEM - consulting - 4 years - 24x7
McAfee Internet Security - Subscription licence (1 year) - 3 devices - Download - Win, Mac, Android, iOS - English - United Kingdom
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 100 additional nodes
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for P/N: 01-SSC-5784, 01-SSC-6109, 01-SSC-6298
Hewlett Packard Enterprise ProLiant Door/dock Large Product Delivery Service
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 750 users
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
Juniper Care Core Support SRX300-SYS-JB - 5 Year
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 10 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX68-HW
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 9x5
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Project Pro - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 200 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Cisco Independent Software Vendor Application Services - Technical support - phone consulting (for server with VMware vSphere Enterprise Plus) - 5 years - 24x7 - for P/N: HX-VSP-EPL-5A, HX-VSP-EPL-5A=, VMW-VSP-EPL-5A, VMW-VSP-EPL-5A=
WatchGuard Data Loss Prevention for Firebox Cloud Medium - subscription licence (3 years) - 1 appliance
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for P/N: 01-SSC-0030, 02-SSC-0601, 02-SSC-0602
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Fabric Manager Server Package - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
Cisco SMARTnet Software Support Service - Technical support - for IPCE-PREMAGT-L, IPCE-UPGPREMAGT-L - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Standard and Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 41-50 licences - phone consulting - 1 year
HPE Proactive Care Next Business Day Service - Technical support - for HPE OmniStack Small Software - 2 processors (8-14 cores) - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year Software Support - 1-2 sockets/virtual machines
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
VPository Deluxe Subscription - subscription licence (1 month) - 100 GB capacity
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 55 months - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 10/20xxx - 1 licence - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Cisco Business Dashboard - Subscription licence (1 year) - 50 devices
Intermec Annual software maintenance - Technical support - for Skynax Remote Assist - phone consulting - 1 year
Cisco CX Success Tracks Level 1 - Technical support - for C3560CX-DNA-E-8, C3560CX-DNA-E-8= - phone consulting - 24x7 - response time: 30 min
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 240 - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 3 years - 24x7
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Analytics (Syslog) - Subscription licence (3 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 5000 concurrent endpoints - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for KVM - phone consulting - 3 years - 24x7
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 25 users - consulting - 3 years - 9x5
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516T-T=
WatchGuard Firebox Cloud Small - subscription licence (1 year) + 1 Year Standard Support - 1 licence - with Basic Security Suite (1 year)
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 7YR
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks SAN director SAN director 2/128 power pack
LANDesk Patch Manager - Subscription licence (1 year) - 1 client - volume - 1-499 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Conversion subscription licence (1 year) - Trial
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360e Gen8, DL380e Gen8, DL388 G7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization w/3 Years 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Office 365 Extra File Storage Add-on - Subscription licence (1 month) - 1 GB capacity - hosted - Open Value - additional product - Win, Mac - Single Language
ASUS Warranty Extension Package - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - must be activated within 90 days of the product purchase
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z1 G8, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student, for CRMOL Basic, Offer - All Languages
Hewlett Packard Enterprise HB4F7E
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 9650; SuperMassive 9600
HPE LoadRunner/Performance Center Diagnostic for Composite Application - Term License (1 month) - 1 OS instance - electronic
EcoStruxure IT Expert Extra CSM Hours - Subscription licence (90 days) - 5 extra hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
PowerChute Network Shutdown for Virtualization and HCI, 6 year license
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 4500 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
HP Quality Center Express - Subscription (3 months) - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW635A
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - hosted - volume - 25-2499 licences - Android, iOS
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9693A#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (1 year)
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Add-On - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks Edge switch 2/24
Acronis Backup Standard Virtual Host - Subscription licence renewal (3 years) - 1 physical host
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8P-HW
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard WebBlocker - Subscription licence (1 year) - for Firebox T15-W
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Hewlett Packard Enterprise HC8C5E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW795A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty - All Languages
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, for CRM Professional Add-On to Office 365, Offer - Single Language
Cisco Collaboration Flex Plan Webex Edge Connect - subscription licence - 500 Mbps
Acronis Backup Standard Workstation - Subscription licence renewal (1 year) - 1 machine - Win, Mac
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Next Business Day Software Support - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - consulting - 3 years - 8x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Continental Clusters for Linux - 2 sockets - phone consulting - 4 years - 24x7
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 11-20 licences - phone consulting - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
EcoStruxure IT Expert Standard - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HP Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
NVIDIA Grid Virtual PC - Subscription licence renewal (59 months) - 1 concurrent user
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP4025dn, CP4025n
SonicWall Content Filtering Premium Business Edition for NSA 4650 - Subscription licence (3 years) - 1 appliance - for NSa 4650, 4650 High Availability
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (3 years) - Trial
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: 411243-B21, 411243R-B21, 434879-B21, 434879R-B21, AP762A, AP762AR
Plantronics Manager Pro - Subscription licence (1 year) - 1000-2700 users - hosted - with Conversation Analysis Suite
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 security appliance - hosted - for P/N: MX250-HW
Microsoft Windows Server - Software assurance - 1 device CAL - Open Value - additional product, 3 Year Acquired Year 1 - English
Microsoft Exchange Online Archiving for Exchange Online AddOn - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 3 years - 24x7
SafeConsole Cloud - Device Licence (renewal) (1 year) - hosted - Base License required
Microsoft Project Online Premium - Subscription licence - hosted - Open Value Subscription - additional product, Open - Single Language
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Deep Inspection for Secure Services Gateway 140 - Subscription licence (1st year) - 1 device - for Secure Services Gateway SSG 140
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
SonicWall Network Security Manager Advanced - Subscription licence (4 Years)
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for S200; S500; S510; ThinkCentre M600; M625; M630; M700; M715q (2nd Gen); M71X; M72X; M75
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 10000 endpoints - ESD
HPE Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 5 years - 9x5 - response time: 2 h
HPE 1 Year Renewal Foundation Care 4-Hour Exchange Aruba 2930F 24G 4SFP POE Service
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support (renewal) - for Zebra All-touch Terminal Emulation for Android - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 5 years - 9x5 - response time: 2 h
Juniper Networks Care Software Advantage - Technical support - for Juniper vSRX Standard - 1 Gbps - phone consulting - 1 year - 24x7
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
Windows Enterprise E5 - Subscription licence (1 month) - 1 licence - academic, Student - Campus, School, EES - add-on to Windows Enterprise E3 - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProLiant Essentials RDMA Pack for Multifunction Gigabit Server Adapter - 1 server - phone consulting - 3 years - 24x7
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 seat - after expiration - Linux, Win, Mac
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Command View - consulting - 5 years - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Onboard - 1000 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 10000+ level
Eaton Easy Battery+ - Battery replacement
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 5 years - 24x7
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 2500 endpoints - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 50-99 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Support Plus 24 - Extended service agreement - parts and labour (for c3000 Enclosure with ICE BL8 servers) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
Cisco Digital Network Architecture Essentials - Term License (5 years)
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ370W
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7W72AR, E7W73AR, E7W74AR, E7W80AR, E7W81AR, E7W82AR, E7W83AR, E7W84AR, G7Z56A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 100 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 1 Plus - ESD - phone consulting - 4 years - 9x5
Cisco Digital Network Architecture Essentials - Term License (3 years) - 1 switch (24 fibre ports) - for P/N: C9300-24S-E, C9300-DNA-E-24S=
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB
Cisco CON-SSTCM-SMS-1000
JetBrains Upgrade Subscription - Technical support (renewal) - for YouTrack (v. 6) - 500 users - e-mail consulting - 1 year
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Virtual Mobility Master - 500 devices - academic - for retail customers - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term License (5 years) - 48 ports - for P/N: C9200-48P-A, C9200-48PB-A, C9200-48PXG-A, C9200-48T-A, C9200-DNA-A-48=
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
MICROSOFT AP WHITE GLOVES
SWSS UPGRADES ASAv30 4 pack with Standard Tier licenses (eD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Intune - Subscription licence (1 month) - 1 device - hosted - Open Value - additional product, Open - Single Language
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Job Accounting Basic Reporting Module - phone consulting - 1 year - 9x5 - for Capella HPAC Extension Ricoh - Secure Pull Print and Authentication
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 3 years - 24x7 - response time: 2 h
Enterprise Browser - (v. 2.0 or later) - subscription licence (3 years) - 1 device - available in Standard and SAP packages - Android
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco CX Success Tracks Level 1 - Technical support - for C9300X-DNA-24Y-E, C9300X-DNA-24Y-E= - phone consulting - 24x7 - response time: 30 min
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - for P/N: MX65W-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Acronis Files Connect - Maintenance (renewal) (2 years) - 1 server (100 clients) - ESD - 100 maximum allowed supported devices - Win - English
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence (3 years) - 1 concurrent user
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for Firebox T15-W
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux for IA-32 - consulting - 1 year - 9x5
Cisco Email Security Outbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 server (3 clients) - ESD - 3 maximum allowed supported devices - Win - English
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-X400
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE StoreVirtual VSA 2014 - Term License (5 years) + 5 Years 9x5 Support - 3 licences, up to 4 TB capacity - Win
NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 5 years - 24x7 - for NETGEAR M6100-44G3-POE+
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 41-50 licences - phone consulting - 1 year
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware GSX Server - 2 processors - consulting - 3 years - 9x5
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB
Cisco SMARTnet Software Support Service - Technical support - for L-CAS-1KC - phone consulting - 1 year - 24x7
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Hewlett Packard Enterprise HP7L0E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 10000+ level - includes ATP and DLP for up to 10 SaaS apps
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 2001-3000 licences
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/1 Year 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 1 year - 24x7
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for SOHO 250 Series - Subscription licence (3 years) - 1 appliance - for P/N: 02-SSC-0938, 02-SSC-1815
2yr lite warranty - up to 63" screen
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from Standard - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Manager - 100 licences - phone consulting - 1 year - 9x5
HPE Cloud Managed IT Windows Data Center - Subscription licence (3 years) - 1 appliance CPU - hosted - non-commercial - for ProLiant EC200a Base, EC200a Premium
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
LANDesk Technical Account Manager Express (10:1) - Technical support - for LANDesk Security Suite / Management Suite / Service Desk - phone consulting - 3 months - 8x5 - response time: 2 h
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5000-9999 licences - ESD
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 2 years - for VPL-VW290ES
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 2P Large Software - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox M5600
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Depot - Extended service agreement - parts and labour - 3 months - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - 5 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 100 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 320-48FP - Subscription licence (1 year) - for P/N: MS320-48FP-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 site - before expiration - Linux, Win, Mac
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
Cisco Digital Network Architecture Advantage Cloud - Subscription licence (3 years) - up to 10 Gbps, 20 Gbps aggregated throughput
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 virtual machines - OEM - phone consulting - 3 years - 9x5
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 1 device - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Rest of World
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ270W
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for UPG-CUCM-BASIC-A - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Premier - Term License (5 years) - 24 ports - for P/N: C9200L-24P-4G-A=, C9200L-24PXG-2Y-A, C9200L-24PXG-4X-A, C9200L-24T-4G-A, CAT-CDNA-P
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for SonicWall SRA Virtual Appliance
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Premium Business Edition for NSA 5650 - Subscription licence (1 year) - 1 appliance - for NSa 5650, 5650 High Availability
Microsoft Dynamics 365 for Retail, Enterprise edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - 10 VMs - OEM - phone consulting - 5 years - 9x5
HP Quality Center - Subscription licence (3 years) - hosted
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: 4-7 business days - for Officejet Pro 8720, 8725, 8728, 9019e, 9020, 9022, 9022e, 9025, 9025e, 9028
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500C
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW164A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Bundle w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 appliance - Enterprise Agreement - Booking Only
iXware Cloud Fax Number Porting - Subscription licence - hosted
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP E24m G4, E24mv G4, E27m G4, P24vb G4, Z24m G3, Z24q G3, Z24u G3, Z27u G3; EliteOne 1000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (57 months) - 1 concurrent user - academic
HP Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 laptop - academic - United Kingdom
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for V2110 Virtual Wireless Appliance (v. 10) - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
SonicWall Analytics - Subscription licence (2 years)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 500-999 users - phone consulting - 1 year - 9x5
Cisco Software Support Service Enhanced - Technical support - for Cisco Umbrella and CloudLock Enterprise Agreement - phone consulting - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 74/84xx - 1 array - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 1000-1499 licences - Win, Android, Link-OS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS410-16-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS410-16-HW
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-24P-HW
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - premium subscription - 8 nodes - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 10 hosts - phone consulting - 3 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
LANDesk Deployment Acceleration - Extended service agreement - for LANDesk Security Suite / Management Suite - consulting - 3 months
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value Subscription - additional product, Open, add-on to Project Standard - All Languages
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 1 year - 24x7 - for ReadyNAS 102; 104
HPE LoadRunner Wireless Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (3 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Cisco Digital Network Architecture Advantage - Term License (3 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
Epson CP4EOSSECG02
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - phone consulting - 4 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for BladeSystem - upgrade licence - 8 servers - upgrade from ProLiant Essentials Rapid Deployment Pack - phone consulting - 3 years - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for WorkForce DS-5500, DS-5500N, DS-6500, DS-6500N, DS-7500, DS-7500N
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 4650 - Subscription licence (2 years) - 1 appliance
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Zebra Enterprise Browser - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QK754A, QK754AR, QK754B, QK754BR, QR481A, QR481AR, QR481B, QR481BR, QR481BR#0D1
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 1600
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Juniper Networks Web Filtering for Integrated Security Gateway 2000 - Subscription licence (3 years) - 1 device
Adobe Creative Cloud for teams - All Apps - Subscription Renewal - 1 user - volume - Level 2 (10-49) - Win, Mac - EU English
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - consulting - 4 years - 24x7
Red Hat High-Avaliability Add-On - Subscription (5 years) - 2 sockets/2 virtual guests - Linux
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Veeam Production Support - Technical support - for Veeam Backup Essential Enterprise for Hyper-V - 2 sockets - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1010T-T=
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 9x5 Support - 1-2 sockets, 1-2 virtual machines - electronic
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 50-99 licences - Win
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty, for CRMOL Professional, Offer - All Languages
HP 3 Years Wolf Pro Security - 1-99 E-LTU
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/5 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for Network Security Virtual (NSV) 870 Virtual Appliance High Availability
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 6600, 6600 High Availability
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-T3200, SC-T3200 w/o stand, SC-T3200-PS
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 3 years - 9x5
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall TotalSecure Email - Subscription licence (2 years) - 500 users
Microsoft Dynamics 365 for Team Members, Enterprise edition Add-on - Subscription licence - hosted - academic, volume, Faculty - add-on to CRM Essential, Offer - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1000+ level - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 5 nodes
Poly Premier - Technical support - for Polycom RealPresence Desktop for Windows and MacOS - 1 user - phone consulting - 1 year - 8x5
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 500000 usage transactions - GOV - Open Value Subscription - Level D - additional product
NVIDIA Grid Virtual PC - Subscription licence renewal (42 months) - 1 concurrent user
Cisco Email Security Appliance Premium Bundle - Subscription licence (1 year) - NFR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (29 months) - 1 concurrent user
Zyxel Content Filtering/Anti-Spam/Anti-Virus Bitdefender Signature/IDP/SecuReporter Premium - Subscription licence (1 year)
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, from SA, add-on to CRM Essential, Offer - Single Language
Cisco SMARTnet Software Support Service - Technical support - for C1F1PISR4400SK9 - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 22P - Subscription licence (3 years) - for P/N: MS22P-HW
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M435nw, MFP M521dn, MFP M521dw
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 34 months - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration - on-site
SonicWall Capture Advanced Threat Protection Service for NSV 270 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSsp 12800
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516-AMP=
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 9x5
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 (2nd Gen)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Subscription licence (5 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 50 users
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ370
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 200-499 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 5 years - 24x7
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 100 additional nodes
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 24X G6, 24X G7, 24X G8, 24X G9, 25X G3, 25X G4, 25X G5, 25X G6, 25X G7, 25X G8, 34X G7
Cisco Meraki Insight Large - Subscription licence (1 year) - up to 5 Gbps
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 2 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Advanced Extension License ) - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
Cisco Smart Net Total Care Software Support Service - Technical support - for CUBE-T-RED-UP, CUBE-T-RED - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term License - 8 ports - new purchase
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 100 virtual machines - OEM - phone consulting - 5 years - 24x7
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-3153, 02-SSC-3504
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 5YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CCX85-11U-E-E-S1 - phone consulting - 1 year - 24x7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
Electronic HP Care Pack One Time Battery Replacement Service No Customer Self Repair - Extended service agreement - replacement (for battery only) - 4 years - shipment - 9x5 - repair time: 3-7 business days - for Elite x2; EliteBook 84X G8; ProBook 635; ZBook Power G8, Studio G8; ZBook Fury 15 G8
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, from SA, from CRM Essentials, Offer
Microsoft System Center Orchestrator Server - Software assurance - 1 user - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
Eaton Easy Battery+ - Battery replacement
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 3 years - 24x7 - response time: 2 h
Acronis Files Connect - Maintenance (renewal) (2 years) - 1 server (unlimited clients) - ESD - Win - English
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 100 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Cisco SMARTnet Software Support Service - Technical support - for CCX11-11U-E-P-S1 - phone consulting - 1 year - 24x7
Cisco Network and Digital Network Architecture Advantage - Term License (7 years) - 1 switch - for P/N: C9500-40X-2Q-A-WS, C9500-40X-A-WS, C9500-DNA-40X-A=, C9500-DNA-48Y4C-A=
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Wireless Service Manager - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HJ0H8E
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage - Term License (1 year)
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (60 days) - 1000 users
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1YR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for NSa 4700
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
Avocent Silver Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2216, DAV2216-G01
SuSE Linux Enterprise Server - Subscription (3 years) + 3 Years 24x7 Support - 1-2 sockets, 1-2 virtual machines
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ470W
Cisco FirePOWER Threat Defense, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR4110T-TMC=
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet Pro X451dw, X551dw
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
Juniper Networks Deep Inspection for Secure Services Gateway 20 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Edge Add-on for vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence renewal (2 years) - 1 device
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T35-W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL322A
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization plus Red Hat Enterprise Linux for Virtual Data Center - 2 sockets - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - Open Value Subscription - Level D - additional product, Open, add-on to Microsoft Advanced Threat Analytics
HPE Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 24x7 Support - unlimited virtual machines, 1-2 sockets - flexible licence
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years 8x5 Support - 15 moonshot cartridges - electronic
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-250M-IPB-1S= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HY5R7E
TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 10000 endpoints - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 50-99 licences - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for NSa 2650, 2650 High Availability, 2650 TotalSecure
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for NSa 4700
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 50 users
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Starter Kit - 10 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Email Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux HPC - basic subscription - 1 node, up to 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Data Center Network Manager - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 2500+ level - Win, Pocket PC, Android, Link-OS
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Care Software Advantage - Technical support - for Juniper Networks Policy Enforcer - 5 devices - includes Junos Space Security Director entitlement - phone consulting - 1 year - 24x7
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Enterprise Bundle - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 651 Controller - 1 licence - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 58 months - 24x7 - response time: 4 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q83A, K2Q83AR, K2Q84A, K2Q84AR
APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 100 racks - phone consulting - 3 years - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
LANDesk Patch Manager - Subscription licence (1 year) - 1 node - volume - 500-999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Business Service Performance Software Module - ESD - phone consulting - 5 years - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Base - 1 licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 16 processors - phone consulting - 3 years - 9x5
Intermec Browser - Maintenance (3 years)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
Cisco CX Success Tracks Level 2 - Technical support - for C9500-DNA-48Y4C-A, C9500-DNA-48Y4C-A= - phone consulting - 24x7 - response time: 30 min
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for SimulScan Premium - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P6300 Continuous Access LTU - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-11X-BAS-A - phone consulting - 1 year - 24x7
Red Hat Enterprise Linux Server for HPC Head Node - W/ Smart Management - subscription licence (5 years) + 24x7 Support - 2 sockets - ESD
HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Networks Software Group 100
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-0648, 02-SSC-0906, 02-SSC-1471, 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: N7P34A, N7P34AR, N7P35A, N7P35AR, N7P35SB
dbExpress Driver for MySQL Standard Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win, Mac
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 10 access points - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Exchange Online Archiving for Exchange Server - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server - 4 sockets, 1 guest - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SuSE Linux Enterprise Server - Subscription (3 years) + 3 Years 24x7 Support - 1-2 sockets, 1-2 virtual machines - ESD
Juniper Networks Deep Inspection for Secure Services Gateway 520 - Subscription licence (2 years) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 4700 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516T-TMC=
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 25-49 licences
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 13 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
Autopilot / Azure Hash File Harvest
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack - 2000 users - 1 year - English
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC300
Aruba Central is a powerful cloud-based network management solution that offers built-in analytics for actionable network and business insights. With Central, managing Aruba access points, switches, and branch controllers from the cloud ensures 24/7 access, visibility and control. Visitors, contractors and suppliers can access guest Wi-Fi through a customizable enterprise-grade portal.
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - single licence - ESD - phone consulting - 3 years - 9x5
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2216, DAV2216-G01
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year) - 4 Gbps throughput
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MR Series Enterprise - Subscription licence (1 day) - 1 access point - hosted
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki Z1 Enterprise - Subscription licence (10 years) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Contingency 20%
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (1 year)
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for NSsp 12800 High Availability
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ670
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for NSa 3700
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall TotalSecure Email - Subscription licence (3 years) - 750 users
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
McAfee Anti-Virus - Subscription licence (a la carte) (1 year) - 1 user - volume - 100-199 licences - for Cisco IronPort Email Security Appliance C170
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Standard w/3 Years 9x5 Support - 25 VMs - phone consulting - 4 years - 24x7
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCN9TO10-VM - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
HPE Critical Advantage L3 - Technical support - for HPE Insight Control - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 3 years - 24x7
Lexmark Warranty - Extended service agreement (extension / renewal) - parts - 1 year (5th year) - shipment - response time: NBD - for Lexmark C2132
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise - upgrade licence - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft 365 Business Standard - Subscription licence (1 month) - 1 user (5 devices) - hosted - Open Value - additional product, Open, 300 users maximum - Single Language
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Spectre Pro 13 G1, x360 G1, x360 G2; x360 310 G1, 310 G2
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#ABB
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for VMware w/1 Year 24x7 Support - premium subscription - up to 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2110T-T=
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M681f, MFP M681z, MFP M682z
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 500 users
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 50 Plus - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Networks Software Group 2 - consulting - 3 years - 8x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed P75050dn
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-IE340L-18GP-80
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Visualization Performance and Fault Manager (v. 3.0) - Base Licence - up to 500 network devices - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes, up to 4 sockets - phone consulting - 3 years - 24x7
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-0649, 02-SSC-0912, 02-SSC-1473, 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 1000 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced w/5 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Base Edition Flexible License w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 696910-B21#B19
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-1G-AX-1Y - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo - (1 year) - for ThinkReality A3
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Adobe Acrobat Pro for teams - Subscription Renewal - 1 named user - academic - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
NVIDIA GRID Virtual Workstation Edition - Subscription licence renewal (1 year) - 1 concurrent user
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - Single Language
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Color 755dn
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Request Manager - 25 virtual machines - phone consulting - 4 years - 24x7
Zyxel Nebula Plus Pack - Subscription licence (1 month)
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (2 years) - 1 concurrent user - academic
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP Z1 G8, Z1 G9; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8, Z2 G9; ZCentral 4R
HPE Proactive Care 24x7 Software Service - Technical support - for HPE BladeSystem Matrix Starter Kit - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Easy Connect Base - Subscription licence renewal (1 year) - 1 server - commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Base
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Subscription licence (5 years)
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V510; V540-24IWL AIO
SonicWall Analytics (Syslog) - Subscription licence (2 years)
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - for C9300-DNA-E-48, C9300-DNA-E-48= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE MSL2024; StorageWorks MSL2024; StoreEver MSL2024
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 251-500 licences - phone consulting - 1 year
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 50 virtual machines - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware Infrastructure Starter - 10 virtual machines - OEM - phone consulting - 5 years - 24x7
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Cisco Meraki MT - Enterprise licence (3 years) + Support
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 cluster server, 1 node (50 clients) - Win - English
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Stream Plan 1 - Subscription licence - additional 500 GB extra storage - hosted - academic, Student, Faculty - Campus, School - All Languages
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Developer Professional - phone consulting - 1 year
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus w/3 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 4 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 8 processors - consulting - 1 year - 24x7
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
Juniper Networks vSRX AppSecure and IPS - Subscription licence (1 year) - 1 Gbps
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW629A
HPE Installation & Startup Service - Installation / configuration
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 security appliance - Enterprise Agreement - Booking Only
SonicWall TotalSecure Email - Subscription licence (3 years) - 10'000 users
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
1 Year extended warraty - Up to 43"
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (53 months) - 1 concurrent user - academic
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG110; ZyWALL 110
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Modular Smart Array 1500 cs
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Starter / PEVMS - 2 processors - phone consulting - 3 years - 9x5
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 38 months - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for DCNM-SAN-M93X-K9 - phone consulting - 1 year - 24x7
WatchGuard Total Security Suite for Cloud Medium - subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 virtual appliance
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 1600 Virtual Appliance on Microsoft Azure - Subscription licence (1 year)
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1-99 licences - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Microsoft Project Online Essentials - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-92XX-K9 - phone consulting - 1 year - 24x7
HPE LoadRunner Wireless Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 500-999 licences
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
McAfee Anti-Virus - Subscription licence (a la carte) (1 year) - 1 user - volume - 200-499 licences - for Cisco IronPort Email Security Appliance C170
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Aerohive HiveManager NG Cloud Service - Subscription licence (3 years) + 3 Years Select Support - 1 device - hosted - can only be used with HiveManager NG Virtual Appliance
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
Microsoft Intune Add-On - Subscription licence - hosted - academic, Student, Faculty - Campus, School - All Languages
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
HPE Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes, up to 4 sockets - phone consulting - 1 year - 9x5
Cisco Defense Orchestrator - Subscription licence (5 years) - 1 appliance - hosted - ESD - for FirePOWER 1010
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 679115R-B21, 679116-B21, 679116R-B21, 727957R-B21, 727958R-B21, 727959R-B21
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for BE6/7K-VIRTENH-7X - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 16 servers - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for ProLiant Blade Servers (BL) - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Enterprise Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Commercial LG up to 55" 3rd Year Box Swap Warranty
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Compliance Subscription - Subscription licence (1 year) - 1 server, 100 users
HPE Installation Service - Extended service agreement - parts and labour - on-site - for P/N: Q2R34AR
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-0651, 02-SSC-0921, 02-SSC-1475, 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Installation Service - Installation - 1 incident
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for ThinkCentre Chromebox 10; ThinkCentre M53; M600; M625q; M700; M710q; M73; M73e; M83
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack Software Technical Support - Technical support - for Symas CDS - phone consulting - 1 year - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 3 years - 24x7
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Cisco Identity Services Engine Plus - Subscription licence (1 year) - 100-249 sessions - ESD
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center High Availability - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 2 Gbps throughput
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 820 G3, 830 G5, 830 G6, 840 G5, 840 G6, 850 G6; ZBook 15 G3, 15u G3, Studio G5
HP Virtualization Performance Viewer Premium - Subscription licence (1 year) - 50 OS instances - hosted - volume - 1-4999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
Zebra Technical and Software Support - Technical support (renewal) - for MobiControl - min. of 10 licenses, must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Office Professional Plus - Software assurance - 1 PC - Platform - Open Value - 3 Year Acquired Year 1 - Win - All Languages
WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Large - 3 years
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: R1Q04A, R1Q05A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Hewlett Packard Enterprise HC5W0E
SafeConsole On-Prem - Device Licence (renewal) (1 year) - Base License required - Win
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 820 G3, 840 G3; EliteBook x360
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - 9x5 - repair time: next business day - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
HP Real User Monitor Ultimate Edition - Subscription licence (1 year) - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Suite Advanced - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for DesignJet 130, 130nr, 130r
Juniper Networks Intrusion Detection and Prevention for SRX100/SRX110 - Subscription licence (1 year) - 1 device
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 4200 - phone consulting - 5 years - 9x5 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CTVM-1A - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 user - volume - 10-19 licences - ESD - Linux, UNIX, Win, Mac
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRMOL Professional, Offer - All Languages
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed P55250dw
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 1-499 licences - electronic - Win
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - volume - 1-99 licences - ESD - phone consulting - 3 years - 9x5
SonicWall Content Filtering Service Premium Business Edition for NSV 270 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
Juniper Networks Intrusion Detection and Prevention for SRX1400 - Subscription licence (5 years) - 1 device
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 8 months - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Suite w/3 Years 9x5 Support - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV, promo - Open Value - Level D - additional product, Open, add-on to Project Standard
SonicWall Content Filtering Service Premium Business Edition for TZ 500 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level A (2-9) - Win - English
NVIDIA Grid Virtual PC - Subscription licence renewal (39 months) - 1 concurrent user
SonicWall Network Security Manager On-Prem - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unity Connection - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO
dbExpress Driver for SQL Server Standard Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win, Mac - with source code
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 25 users - hosted
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
SecureBridge Professional Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Zyxel iCard Anti-Virus - Subscription licence (2 years)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for P/N: L-FPR2110-P=
Cisco SMARTnet Software Support Service - Technical support - for MIG-VCS-UCM-ENHP - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 4 years - 24x7
QNAP Boxafe for Google Workspace - Subscription licence (1 year) - 100 users - hosted
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for Falcon X4
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Project Online - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project CAL - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ670
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-32 - 8 processors - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Standard w/3 Years 9x5 Support - 25 VMs - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 8 servers - phone consulting - 3 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
Microsoft Enterprise Mobility Suite - Subscription licence - 1 user - hosted - GOV - Open Value - Level D - additional product, Open - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - phone consulting - 3 years - 9x5 - for Access Control Express
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Fabric Manager / FC Over Ethernet - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) + 24x7 Support - for SonicWall TZ670
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3200 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for A9K9001G - phone consulting - 1 year - 24x7 - for P/N: A9K-9001-120G-LIC, A9K-9001-120G-LIC=
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (53 months) - 1 concurrent user
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 7 months - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 31 months - 24x7 - response time: 4 h
HPE Enterprise Cloud Services Archive for E-Mail Data Import/Export - Term License (6 months) + 6 Months 24x7 Support - 1 GB capacity - hosted - electronic
Cisco Threat Defense Threat and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1120T-TC=
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX952A
Lenovo e-Pack Smart Office Onsite - Installation / configuration - 1 day
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 56 months - 24x7 - response time: 4 h
HPE - (5 years) - for ProLiant EC200a Base, EC200a Premium
Lenovo Onsite - Extended service agreement - parts and labour - 6 months (months: 37th - 42nd) - on-site - for ThinkPad L380; L470; L540; T440; T450; T540; T550; W54X; W550; X1 Carbon (3rd Gen); X250
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - 1 console, multiple servers - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
Extreme Networks PartnerWorks Plus Extended Warranty - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: EC8400A02-E6GS
SonicWall Capture Advanced Threat Protection Service for SOHO 250 Series - Subscription licence (3 years) - 1 appliance - hosted - for P/N: 02-SSC-0938, 02-SSC-1815
HPE Helion OpenStack - Subscription licence (1 year) + 1 Year 24x7 Support - hosted - electronic
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 5-24 licences
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Foundation Acceleration Kit - phone consulting - 3 years - 24x7
WatchGuard Basic Security Suite for FireboxV Medium - subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 virtual appliance
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Conversion subscription licence (5 years) - Trial
Microsoft Mobile Asset Management Drive Analytics - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Europe
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 4 processors - consulting - 3 years - 9x5
Adobe Acrobat Pro for teams - Subscription Renewal - 1 user - volume - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Microsoft System Center Orchestrator Server - Software assurance - 1 user - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Management Server ESX - 1 server - consulting - 3 years - 9x5
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 4700
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (40 months) - 1 concurrent user - academic
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Manager - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra Profile Manager Enterprise - 1-500 printers - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Juniper Networks Juniper-Websense enhanced Web filtering for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ570
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Inventory Cloud and Mobile App - Subscription licence (2 years) - 5 users - hosted
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (14 months) - 1 concurrent user
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - GOV - Open Value Subscription - Level D (100-249) - additional product, Open, from CRM Professional, Offer - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service for NSA 5650 - Subscription licence (3 years) - 1 appliance - for NSa 5650, 5650 High Availability
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for Precision 35XX, 5530 2-in-1, 55XX, 5750, 75XX, 77XX
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 205 - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 2650 - Subscription licence (2 years) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW627A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH147A#ABB, JH147AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - 1 server - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (19 months) - 1 concurrent user - academic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server - upgrade licence - 8 processors - phone consulting - 1 year - 9x5
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
HPE Foundation Care Software Support 24x7 - Technical support - for HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision - phone consulting - 4 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P7000, SC-P7000V
COMP NETWORK SUPPORT HP CNS
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
SonicWall Comprehensive Gateway Security Suite for NSv 50 Virtual Appliance - Subscription licence (1 year)
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSsp 13700
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ370
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Poly Clariti Upgrade Service - Remote installation
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 1 Gbps throughput
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-HYP - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Command View - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Select Edition - 4 processors, 2 processors - phone consulting - 1 year - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteOne 800 G5; ProDesk 405 G6, 40X G4; ProOne 400 G4, 400 G5, 400 G6, 440 G5, 440 G6
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol LI3608-SR
Juniper Networks Juniper-Sophos Anti-Virus for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
Cisco CON-SNTP-NC55360G
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 1 Gbps throughput
Samsung E-FOTA One 1 Year annual per device
LANDesk Technical Account Manager Advantage (14:1) - Technical support - for LANDesk Security Suite / Management Suite - phone consulting - 1 year - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
Cisco ONE Advantage - Term License (5 years) - 1 access point - for P/N: AIR-AP4800-Q-K9C, AIR-AP4800-S-K9C, AIR-AP4800-T-K9, AIR-AP4800-Z-K9C
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Poly Migration for Microsoft Teams - Consulting - up to 100 users
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 74/84xx - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dn, M506n, M506x
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack - Extended service agreement - labour - 1 year - on-site
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Premium Support - Technical support - for HPE Easy Connect - phone consulting - 3 years - 24x7
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Single Language
iXware Cloud Fax DID Fax Number - Subscription licence (1 year) - 500 credits
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 1000 users
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 1000-1999 licences - electronic - Win
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 10-99 users - phone consulting - 5 years - 9x5
HP Absolute Data & Device Security Standard - Subscription licence (2 years) - 1 laptop - volume - 2500-9999 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SWSS UPGRADES Embedded License Cisco UC Virt. Foundat
HPE Critical Advantage - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 9x5
Extreme Networks ExtremeWorks Managed Services MonitoringPLUS 4 Hour Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba Intelligent Management Center Network Traffic Analyzer Software Module - 5 nodes - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (34 months) - 1 concurrent user
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 3Y FC NBD EXCH A 2930M 48G P SWT
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Technical support (renewal) - phone consulting - 1 year
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 49 months - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
Zebra Technologies VIQF-42G-3Y VISIBILITYIQ FORESIGHT SERVICE PER DEVICE, 25 DEVICES AND ABOVE, 3-YEAR CONTRACT
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad X1 Carbon (7th Gen); X1 Extreme; X1 Extreme (2nd Gen); X390 Yoga
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Microsoft 365 Business Basic - Subscription licence - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL074-61001, JL074AR
HPE Proactive Care Personalized Support - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, Offer - All Languages
HP Touchpoint Manager Pro - Subscription licence (3 years) - 1 device/user - electronic - Win, Android, iOS
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Installation & Startup Service - Installation / configuration - for HPE StoreOnce Recovery Manager Central Oracle for 3PAR - business hours
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - 2 cores - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
Juniper Networks Unified Threat Management for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 8 servers - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Insight Cluster Management Utility Moonshot Flexible License - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HR2N9E
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA - All Languages
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - OEM - upgrade from VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - 1 access point - volume - Tier 1 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Edition - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Quality Center Enterprise Edition - Subscription licence (1 month) - 1 global concurrent user - electronic
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Virtual (NSV) 470 Total Secure Essential Edition - Subscription licence (5 years)
HPE Helion Eucalyptus - Subscription licence (1 year) + 1 Year 24x7 Support - hosted - ESD
SonicWall TotalSecure Email - Subscription licence (2 years) - 5000 users
HPE Installation & Startup Service - Installation / configuration (for top-of-rack switches) - on-site - for HP 5900CP-48XG-4QSFP+
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager - 1 processor (up to 4 cores) - consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW173A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL UAG2100, UAG4100, UAG5100, USG110, USG210, USG40, USG60; ZyWALL 110, 1100, 310
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 10000 devices, 1000 controllers, 100000 clients - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 25000 devices - ESD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - upgrade from HP integrated VMware ESX Server 3i - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Advanced - 25 OS instances - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Integration Service - Installation / configuration - for HPE OneView
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 250-499 licences - Win, Mac
SonicWall Cloud Edge Secure Access - Subscription licence (1 year) - 1 user - hosted - volume, NFR - 25+ level
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSa 4700
Cisco Digital Network Architecture Essentials - Term Licence renewal (1 month) - 1 switch (24 ports)
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M570
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
Cisco Meraki Cloud Archive 180 Day - Subscription licence (1 year)
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 4 years - 24x7
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 400 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ400
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T7200, SC-T7200 MFP, SC-T7200D, SC-T7200D MFP, SC-T7200D-PS, SC-T7200-PS
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Hot Plug Advanced Pack - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Subscription licence (5 years)
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
Cisco SMARTnet Software Support Service - Technical support - for C1AACAT38503K9=, C1APCAT38503K9 - phone consulting - 1 year - 24x7
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 500 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QU625A, QU625AR, QU625SB
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - hosted - volume - add-on to device Core CAL / ECAL - All Languages
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 200 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 7YR
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-A-E-LIC - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - consulting - 3 years - 8x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Addon - 10 concurrent connections - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Jacket; Engage One Pro; Engage One Pro Slim VESA, VESA hub
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Apollo r2200, r2600, r2800 with Expander; ProLiant XL170r Gen9
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen9
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier Bundle (v. 4) - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for NSsp 12800
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Mobile Asset Management Distance Matrix Manual - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Europe
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for NSsp 13700
HP 3y Wolf Pro Security Education E-LTU
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 39 months - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ500
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M681f, MFP M681z, MFP M682z
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX60-HW
HP Service Anywhere - Subscription (1 year) - 1 floating user - hosted
SuSE Linux Enterprise Server - Subscription (5 years) + 1 Year 9x5 Support - 1-2 sockets, 1-2 virtual machines - flexible licence
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for Amazon Web Services - phone consulting - 1 year - 24x7
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall for Aruba 3600 - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Essentials - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Personalized Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Kyocera Life - Extended Warranty - 3 Year - Warranty - On-site - Maintenance - Parts & Labour
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki MS Series 220-48FP - Subscription licence (10 years) - for P/N: MS220-48FP-HW
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SpeechExec Pro Transcribe - (v. 11) - subscription (1 year) - ESD - Win, Mac
Sonicwall Capture Client Advanced - Subscription licence (3 years) - Competitive Displacement Program - 500-999 licences - Win, Mac
Cisco Meraki MX60W Enterprise - Subscription licence (1 year) - for P/N: MX60W-HW
Lenovo Onsite - Extended service agreement - parts and labour - 2 years - on-site - for 100e Chromebook (2nd Gen) MTK.2; 500w Gen 3; V14 G2 ITL; V15; V15 G2 IJL; V15 G2 ITL
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive GMS Base Support - Technical support - for SonicWALL GMS Standard Edition - 25 nodes - phone consulting - 1 year
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Brocade Essential Direct Support Next-Business-Day Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - for Brocade 6510
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 VMs - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage - Cloud License (3 years) - 100 Mbps - for P/N: C1111-8PLTELA-DNA, ISR4321-DNA, ISR4351-DNA, VEDGE-1000-ACK9-RF, VEDGE-2000-ACK9-RF
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass QuickConnect - Subscription licence (1 year) - 1 user - hosted - volume - 1000-5000 licences - ESD - Win, Mac, Android, iOS
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for NSa 6700
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Zebra Technical and Software Support - Technical support - 1 device - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 1001-2500 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Essentials - Term License - 12 ports
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - volume, GOV - 100-249 licences - additional product, Open, from CRM Professional, Offer
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
Adobe Premiere Pro CC for teams - New Licence - 1 user - volume - Level 3 (50-99) - Win, Mac - EU English
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516T-TMC=
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL376A
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 10000+ level - Win, Mac
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
Cisco Cloud Services Router 1000V IP Base Package e-PAK - Subscription licence (3 years) - 100 Mbps - ESD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 4700
Microsoft Dynamics AX Sandbox Tier 5: Premier Performance testing - Subscription licence (1 month) - 1 service - academic, Student, Faculty - Campus, School, EES - Win - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (1 year) - for Microsoft Azure - for P/N: 02-SSC-3454
Juniper Networks Juniper-Websense enhanced Web filtering for SRX5400/5400E Services Gateway - Subscription licence (1 year)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-SW-K9 - phone consulting - 1 year - 24x7
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 1-499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
JetBrains Upgrade Subscription - Technical support (renewal) - for JetBrains TeamCity Enterprise Server - 1 server, 5 build agents - e-mail consulting - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 1P Extra Small Software - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - licence - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Personalized Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - 1 tape library - phone consulting - 3 years - 24x7
Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 5290 2-in-1
HPE Customer Supplied Image Load Service - Extended service agreement
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 workstation (3 clients) - 3 maximum allowed supported devices - Win - English
Poly Elite - Technical support - for Poly Meeting Director - phone consulting - 1 year - 24x7
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 750 users - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 1000+ users - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 - Technical support - for HPE Insight Control Environment for Linux - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 2 Gbps throughput
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level B (10-24) - Win - English
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G4, 17 G5, 17 G6, Studio x360 G5
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Cisco Threat Grid - Term License
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for VMware ESXi - phone consulting - 1 year - 24x7
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
SonicWall TotalSecure Email - Subscription licence (2 years) - 1000 users
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) (for CPU) - 3 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22, mt43, mt44, mt45
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Project Service Automation, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Chargeback - 25 virtual machines - phone consulting - 1 year - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StorageWorks P2000 Snapshot 512 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
SonicWall Web Application Firewall Service for SRA Virtual Appliance - Subscription licence (1 year) - 1 appliance - for P/N: 01-SSC-8469
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/28-10, AT-GS970M/28-30, AT-GS970M/28-50
Microsoft Exchange Online Plan 2 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 3 years - 24x7 - response time: 2 h
Red Hat Resilient Storage Add-on - Subscription (5 years) - 2 sockets/2 virtual guests - Linux
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - upgrade from HP integrated VMware ESX Server 3i - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro 8730, 8740
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (5 years) - 1 concurrent user - academic
HPE LoadRunner Templates Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6200
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Microsoft 365 Business Basic - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
Acronis Backup Advanced Server - Subscription licence renewal (3 years) - Linux, Win
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: AT-X230-10GP
Red Hat Enterprise Linux Server for HPC Head Node - W/ Smart Management - subscription licence (1 year) + 24x7 Support - 2 sockets - ESD
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS425-32-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS425-32-HW
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 5600 Series - Subscription licence (2 years) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
Red Hat Enterprise Linux for SAP Solutions - Subscription (3 years) + 3 Years 24x7 Support - 1 physical node - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for HP DP Express SBS/BU/D2D2Any/Drive Exp - phone consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9200 Fabric Manager Server Package - 1 switch - phone consulting - 1 year - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra MPact - 1 location (1000 beacons) - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - for HPE Insight Control - 8 servers
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Project Service Automation, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Total Security Suite - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 virtual appliance
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B605V/SM, B605V/ZM, B605V_S, B605V_X, B605V_XL, B605V_XLM, B605V_XM
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 4650 - Subscription licence (3 years) - 1 appliance
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9389AR#ABB, J9523AR
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - premium subscription - 4 guests - 4 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Nimble Storage Foundation Care NBD Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 8x5 - response time: NBD - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
Zebra Technical and Software Support - Technical support - for Motorola RF Management Suite - 100 additional ports - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
NETGEAR Professional Wireless Site Survey - Technical support - consulting - on-site
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Network Advantage - Term License - 1 switch (48 ports)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6800 Photo Production
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Web Filtering for Secure Services Gateway 350 - Subscription licence (2 years) - 1 device
Cisco Meraki Advanced Security - Subscription licence (5 years) - hosted - Enterprise Agreement - Booking Only
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
Cisco SMARTnet Software Support Service - Technical support - for L-AIR-CTVM-5-K9 - phone consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL SOHO 250 Series - Subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Critical Advantage L1 - Technical support - for FICON Management Server Control Unit Port - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 500 endpoints - ESD
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Critical Advantage L3 - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 2500 endpoints - ESD - Linux, Win, Mac
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 84TB storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B55B, Q8B55BR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for HPE Aruba AP-303H
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ270
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
Acronis Files Connect - Maintenance (renewal) (3 years) - 1 server, 10 clients - ESD - 10 maximum allowed supported devices - Win - English
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J9773A#AB2, J9773A#AC6, J9773A#ACQ, J9773A#ARE, J9773A#B2B, J9773AR#B8X, J9779A#B8X
HPE Factory Express Level 3 Integration Service - Factory integration - for P/N: 456521-B21, 483880-B21#0D1, 502550-B21#0D1, 510078-B21#B21
HPE Software Technical Support - Technical support - for HPE StorageWorks DP Express Network Server Backup Agent - phone consulting - 3 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 5 years - 24x7
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche Remote Control - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Collaboration Flex Plan Common Area - Add-on subscription licence - hosted
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for UNITYCN12-STD-USR - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Exchange Online - Subscription licence - 1 inactive user - hosted - Open Value Subscription - additional product, Open - Single Language
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for NSsp 12800
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Modular Smart Array P2000 G3
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, 4 guests - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom PGo HP Single Software - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 1-2 sockets/virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (3 years) - 4 Gbps throughput
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba M3 - VIA/VPN users - phone consulting - 1 year - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 53 months - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 100-249 licences - includes ATP for Office 365 or G Suite
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
NETGEAR Instant Captive Portal - Subscription licence (3 years) - 1 access point - hosted
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced - Subscription licence (3 years) - 48 ports
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 3 years - shipment - response time: NBD - for Brocade G610
HP Care Pack Education HP-UX/Open VMS - seminars - 1 day - 1 student
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Office 365 Advanced eDiscovery - Subscription licence - hosted - academic, Student, Faculty - School, EES - add-on to Office 365 - All Languages
HPE LoadRunner SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
SonicWall Standard Support - Technical support - for SonicWALL NSv 200 - for KVM - phone consulting - 3 years - 8x5
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ270W
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) - for Firebox T55
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE 8/24, 8/8; StorageWorks 8/8, SAN Switch 8/24
SonicWall Content Filtering Security - Subscription licence (3 years) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage Cloud - Term License (5 years) - 10 Mbps - for P/N: C1111-8PLTELA-DNA, ISR1100X-6G-RF, ISR4321-DNA, ISR4351-DNA, VEDGE-1000-ACK9-RF
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - upgrade licence - OEM - upgrade from VMware vSphere with Operations Management Standard - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 500 Plus - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Catalyst - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: K2Q81ACR, K2Q81SB
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Microsoft Dynamics 365 for Customer Service Chat Add-on - Subscription licence - 1 user - hosted - academic, Student, Faculty - School - All Languages
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 50 - phone consulting - 1 year - 8x5
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (60 days) - 100 users
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License - low port density, new purchase
WatchGuard Data Loss Prevention - subscription licence (3 years) - 1 virtual appliance
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Authentication Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Platform - Open Value Subscription - additional product, Open, add-on to CAL Suite with Office Pro Plus - All Languages
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, add-on to CRM Essential
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT2504-5A, L-LIC-CT2504-5A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT2504-5A, L-LIC-CT2504-5A
Cisco Meraki MS Series 320-48 - Subscription licence (1 year) - for P/N: MS320-48-HW
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (1 CPU socket) - phone consulting - 1 year - 9x5
WatchGuard SpamBlocker for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for N95-SERVICES1K9 - phone consulting - 1 year - 24x7 - for P/N: N95-SERVICES1K9, N95-SERVICES1K9=
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 Amazon Web Services - Subscription licence (1 year) - for P/N: 02-SSC-0648, 02-SSC-0906
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 100 users
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q2F21A, Q2F21A#0D1, Q2F21AR, Q6M26A, Q6M26A#0D1, Q6M26A#ABY, Q6M26AR, R3B02A, R3B03A
Cisco Software Application Support - Technical support - for ESS-100G-RTU-1 - phone consulting - 1 year - 24x7 - for P/N: ESS-100G-RTU-1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
Cisco Meraki Cloud Archive 90 Day - Subscription licence (1 year)
Cisco Meraki Cloud Archive 90 Day - Subscription licence (1 year)
Cisco Meraki MX80 Advanced Security - Subscription licence (5 years) - for P/N: MX80-HW
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 3650 - Subscription licence (2 years) - 1 appliance
SonicWall Comprehensive Anti-Spam Service for NSA 2650 - Subscription licence (2 years) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 55 months - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5677, 01-SSC-6084, 01-SSC-6296
Cisco ASA with FirePOWER Services URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-URL=
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M680dn
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 25 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ570
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support (v. 4.0) - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - GOV - Open Value Subscription - Level D (500-999) - additional product, Open, from CRM Professional, Offer - All Languages
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2, from CRM Professional, Offer - Win
HPE LoadRunner SAP Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Easy Connect Premium - Subscription (early renewal) (1 year) - 1 server - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Premium
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Eaton Easy Battery+ - Battery replacement
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90a Gen 2; M90a Gen 3; M90a Pro Gen 3; M910; M920z AIO; M93; X1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL259A#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - phone consulting - 1 year - 24x7
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year) - for P/N: 3868R
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for VMware ESXi - phone consulting - 1 year - 24x7 - response time: 1 h
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 4600, 4650
HPE LoadRunner Database Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 1-99 licences - ESD
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, from CRM Professional, Offer - Single Language
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/3 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-VMS-K9= - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY986A
Cisco Digital Network Architecture Essentials - Term License (3 years) - 12 ports
WatchGuard Data Loss Prevention for FireboxV XLarge - subscription licence (3 years) - 1 virtual appliance
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - up to 999 licences - Win, Pocket PC, Android, Link-OS
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra TEAM Introductory Activation - 30 terminal clients - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
NETGEAR ProSupport OnSite NBD Category 1 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
Zebra Operational Visibility Service - Subscription licence renewal (1 year) - 1 device - Win, Android, Link-OS
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice - 1 client - volume - 5000+ level - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Microsoft Core CAL Bridge for Office 365 - Subscription licence - 1 user - Open Value - additional product - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme NSight VX-9000 - 1 access point - phone consulting - 1 year - 24x7
SonicWall Analytics - Subscription licence (2 years) - for SonicWall SOHO 250 Wireless-N
HPE - Technical support - for VMware vSphere Essentials - OEM - consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for NSa 4700
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (31 months) - 1 concurrent user
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
HPE Critical Advantage L3 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user - volume - 1-99 licences - ESD
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
Eaton Easy Battery+ - Battery replacement
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 130 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Modular Smart Array Snapshot 512 - phone consulting - 4 years - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE B-Series Additional - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 1 year - shipment - response time: next day - for P/N: 01-SSC-9175
Visual Paradigm Professional - Maintenance (renewal) (1 year) - 1 seat - ESD - reinstate expired - Linux, Win, Mac
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HP Unified Functional Testing - Subscription licence (6 months) - 1 concurrent user - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Starter / PEVMS - 2 processors - phone consulting - 1 year - 24x7
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 4 years - 9x5 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 1000-2499 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 13 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 - VIA/VPN users - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Basic, Offer - All Languages
Electronic HP Care Pack Pick-Up and Return Service for Travelers - Extended service agreement - parts and labour - 3 years - pick-up and return - business hours - response time: NBD - for EliteBook 1030 G1, 1040 G4; EliteBook Folio G1; EliteBook x360; Pro x2; x2
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware ThinApp Client License w/3 Years 9x5 Support - 100 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE StormRunner Load - (1 year) - hosted
HPE Helion OpenStack Right-To-Use - Subscription (3 years) + 3 Years 24x7 Support - 1 server - hosted - commercial - electronic
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials Bundle w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - from SA, from CRM Essentials, Offer - All Languages
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5508-25-K9++, AIR-CT5508-25K9-RF, AIR-CT5508-25K9-WS, AIR-CT5508-25PROM
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N2K-C2232PP-10GE, N2K-C2232PP-10GE++, N2K-C2232PP10GE-RF, N2K-C2232PP10GE-WS
SmartConnect Standard Plan - Subscription licence (5 years)
SonicWall Comprehensive GMS 24X7 Support - Technical support - for SonicWALL GMS Standard Edition - upgrade licence - 1000 nodes - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Essentials - Term License (3 years) - 12 ports
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - licence - 1 access point - volume - Tier 1 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z2100
WatchGuard APT Blocker for Cloud Medium - subscription licence (1 year) - 1 virtual appliance
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 16 processors - phone consulting - 1 year - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - 1 console, multiple servers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCloud Director - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Cloud Managed IT Next Generation Gateway - Subscription licence (3 years) - hosted
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX67-HW
Cisco Email Security Appliance Advanced Malware Protection - Subscription licence (3 years) - volume - 100-199 licences
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 3YR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 100 users
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-28GTXM-10
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE - Extended service agreement - parts and labour - 1 year - on-site
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 1 node, up to 4 sockets - phone consulting - 3 years - 24x7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Microsoft Intune - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Cisco Secure Network Analytics Threat Intelligence - Subscription licence (3 years) - ESD - for P/N: L-LC-TI-FC1K=
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 72/82xx - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Installation and Startup - Installation / configuration - for ProLiant Essentials VMM & SMP
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, volume, promo, Student, Faculty - add-on to device ECAL - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW176A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 5 - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Mobile Asset Management Distance Matrix Manual - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Rest of World
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/3 Years 24x7 Support - premium subscription - unlimited sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Web Filtering for Secure Services Gateway 550 - Subscription licence (3 years) - 1 device
Acronis Cloud Storage - Subscription licence (3 years) - 5 TB capacity - hosted
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - Open Value Subscription - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 3YR
Microsoft Dynamics AX Sandbox Tier 2: Standard Acceptance testing - Subscription licence (1 month) - 1 service - academic, Student, Faculty - Campus, School, EES - Win - All Languages
SonicWall TotalSecure Email - Subscription licence (2 years) - 2000 users
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for PowerEdge T440
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Base - upgrade licence - 500 devices, 5000 thin access points - upgrade from 250 devices / 2500 thin access points - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 1 year - 24x7
Microsoft Office 365 (Plan E5) without PSTN - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to user Core CAL/ECAL with Office Pro Plus - All Languages
HP Care Pack Software Technical Support - Technical support - for VMware VMotion - phone consulting - 5 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) High Availability Software - 1 licence - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 25-49 licences - Win, Mac
Cisco Webex Production Services Standard Event Assist - Small - Technical support - for Cisco WebEx - less than 5000 attendees - assistance
HPE - Technical support - 1 year
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW164A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 3 - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour (for 24TB storage array) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB943A, BB943AAE
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-CHSS, UCS-SPINFRACHSS-RF, UCS-SPINFRACHSS-WS
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet MFP M234dwe, MFP M234sdne, MFP M234sdwe
Microsoft Dynamics 365 for Marketing Additional Contacts - Subscription licence - 50000 additional contacts - hosted - academic, volume, Student, Faculty - Tier 3 (100000-249000) - minimum 2 licences purchase - All Languages
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
HPE 24x7 Software Technical Support - Technical support - for HPE 2000 Modular Smart Array Snapshot 256 - upgrade from HP 2000 Modular Smart Array Snapshot 64 - consulting - 5 years - 24x7 - response time: 2 h
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (4 Years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server - 1 guest, 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Extra Large - 3 years
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 16 processors - phone consulting - 1 year - 24x7
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for NetSight - upgrade licence - 2500 access points, 250 managed devices, 25 remote clients - upgrade from NetSight Base - phone consulting - 1 year - 24x7
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from HP Data Protector Express Basic - phone consulting - 3 years - 24x7 - response time: 2 h
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 50-99 licences - Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Enterprise product group - 2 processors - phone consulting - 5 years - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for N3548-ALGK9, N3548-ALGK9= - phone consulting - 1 year - 24x7 - for P/N: N3548-ALGK9, N3548-ALGK9=
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce B6200 Catalyst OST - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 100000 concurrent endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE SupportPack - Installation / configuration - labour - on-site
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS250-24P-HW
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 1-499 licences
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSA 5600 - Subscription licence (2 years) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Business Edition 4000 - subscription licence (1 year) - 1 seat
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
SonicWall Comprehensive Anti-Spam Service for TZ 350 Series - Subscription licence (3 years) - 1 appliance - for P/N: 02-SSC-0942, 02-SSC-1843
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Switch 5412zl Intelligent Edge, Switch 5412zl-96G Intelligent Edge
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 44 months - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R19AR, K2R20AR, K2R21AR, N9Y62A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
Cisco Meraki Cloud Archive 90 Day - Subscription licence (5 years)
Cisco Meraki Cloud Archive 90 Day - Subscription licence (5 years)
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX100-HW
Cisco Network and Digital Network Architecture Essentials - Term License (7 years) - 1 switch - low port density - for P/N: C9500-24X-E, C9500-24Y4C-E, C9500-DNA-12Q-E=, C9500-DNA-16X-E=, C9500-DNA-24Y4C-E=
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-9X-ENH-A - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Enterprise w/3 Years 24x7 Support - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Umbrella Enhance - technical support - for Cisco Umbrella
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 10/20xxx - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
XML Developer Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 10-19 licences - Linux, UNIX, Win, Mac
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 5000-10000 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - for ThinkCentre M625; M75n IoT; M75s Gen 2; M75t Gen 2; ThinkCentre neo 50; ThinkEdge SE50
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for Network Security Virtual (NSV) 470
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Intrusion Prevention Service for Firebox Cloud Small - subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 PCs - phone consulting - 3 years - 24x7
NVIDIA GRID Virtual Workstation Edition - Subscription licence (3 years) - HPE Complete
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Project Pro
20 Year 9 x 5 Support
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - 1 licence - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for WorkForce DS-970, DS-970N
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 4-8 ports - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - 1 user - GOV - OLP: Government - annual fee, Open - consulting - 1 month - 24x7 - response time: 1 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T35
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 10 racks - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - consulting - 5 years - 24x7
XML Editor Professional - Maintenance - 1 user - Linux, UNIX, Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL323A, JL323AR, JL324A, JL324AR
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 2000 users
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - 1 blade - phone consulting - 1 year - 24x7
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence (5 years) - 1 device
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW146A
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-3154, 02-SSC-3513
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8770A#ACD, J8770A#ACE, J8770A#ACQ, J8770A#AKM, J8770A#SMG, J9064A#ACD, J9064A#ACE
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-24P-HW
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWALL Support 8X5 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 3 years - 8x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 3650 - Subscription licence (3 years) - 1 appliance
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 21-30 licences - phone consulting - 1 year
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Enterprise Software Platform - 50 nodes - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL320A
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
Cisco Meraki MX60 Advanced Security - Subscription licence (3 years) - 1 appliance - hosted - for P/N: MX60-HW
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeWireless WiNG - 16 access points - ESD - phone consulting - 1 year - 24x7
Cisco Access Essentials - Term License (3 years) - 10 Gbps - SIA
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-PI2X-LF-500-UP - phone consulting - 1 year - 24x7
Panasonic Accidental Damage - Accidental damage coverage - 3 years - for Toughpad FZ-F1, FZ-N1
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Conversion subscription licence (5 years) - Trial
Red Hat Enterprise Linux HPC Head Node Flexible - Standard subscription (1 year) + 1 Year 9x5 Support - 2 sockets, 1 guest
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/XP for Linux Flexible Quantity License - 2 processors - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - upgrade licence - OEM - upgrade from Enterprise - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE Insight Dynamics with HPE Insight Control - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty, from SA, from CRM Professional, Offer - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Visual Studio Deployment Datacenter - Software assurance - 2 processors - academic, Microsoft Qualified - OLP: Academic - Win - All Languages
SonicWall TotalSecure Email - Subscription licence (3 years) - 250 users
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - licence - up to 10000 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 2700
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Support 24X7 - Extended service agreement - advance hardware replacement (for appliance with up to 100 users licence) - 2 years - shipment - response time: NBD - for Secure Mobile Access 400
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for NSa 4700
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Enterprise w/5 Years 24x7 Support - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW257AR
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 user - volume - 20+ level - phone consulting - 1 year
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX650 Services Gateway - Subscription licence (5 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HP Performance Center Database - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Microsoft Windows Server Essentials - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - phone consulting - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco FirePOWER Thread Defense Virtual Threat Protection - Subscription licence (3 years) - ESD - for P/N: L-FPRTD-V-T=
Juniper Networks Deep Inspection for Secure Services Gateway 140 - Subscription licence renewal (1 year) - 1 device - for Secure Services Gateway SSG 140
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-PI-BASE - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL322A, JL322AR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass OnGuard - 100 endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Basic Security Suite - subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 appliance
Juniper Networks Enhanced Web Filtering - Subscription licence (3 years) - for Juniper Networks SRX300 Services Gateway
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 24x7
Microsoft Advanced Communications Add-on - Subscription licence - 1 user - hosted - academic, volume - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW092A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView with iLO - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Aruba Central is a powerful cloud-based network management solution that offers built-in analytics for actionable network and business insights. With Central, managing Aruba access points, switches, and branch controllers from the cloud ensures 24/7 access, visibility and control. Visitors, contractors and suppliers can access guest Wi-Fi through a customizable enterprise-grade portal.
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 3 years - 9x5 - response time: 2 h
HPE LoadRunner SAP Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 3, from CRM Basic, Offer - Win - Single Language
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
WatchGuard Basic Security Suite for Firebox Cloud XLarge - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Standard Support - 1 appliance
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
HPE Installation Service - Installation / configuration - on-site - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Zebra Technical and Software Support - Technical support - for Zebra Printer Profile Manager Enterprise - 1-100 printers - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Canon Easy Service Plan - Installation - for imageFORMULA DR-6010C
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
Extreme Networks ExtremeWorks Software Subscription - Technical support - 500 devices - phone consulting - 1 year - 24x7 - for P/N: 30330
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - volume, GOV - 1-99 licences - Open, from CRM Professional, Offer - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Remote Office Branch Office Standard - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Docker CS Engine - Subscription licence (1 year) + 1 Year 9x5 Support - ESD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 270 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 50 virtual machines - phone consulting - 1 year - 24x7
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 100-499 licences - phone consulting - 1 year - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Plus Data Recovery - 1 processor - OEM - phone consulting - 5 years - 24x7
Cisco Digital Network Architecture Essentials - Term License (7 years) - 24 ports - for P/N: C9300-24H-E, C9300-24UB-E, C9300-24UXB-E, C9300-24UX-E-WS, C9300-DNA-E-24=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials - 1 licence - phone consulting - 3 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
Acronis Access - Subscription licence (annual) - 1 user - volume - 1001-5000 licences - Win, Mac, Android, iOS - English
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Branch Intelligent Management Software - 50 additional nodes - phone consulting - 3 years - 9x5 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (1 month) - 1 concurrent user
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom API Integrate Software - phone consulting - 3 years - 9x5
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCloud Request Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) - 1 appliance - for Firebox M5600
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Edition - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
Poly Partner Premier - Technical support - for RealPresence Desktop for Windows and Mac OS - 25 users - phone consulting - 1 year - 8x5
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Project Pro
WatchGuard Basic Security Suite for Firebox Cloud Medium - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Standard Support - 1 appliance
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
SOLN SUPP SW SUB Cisco DNA Essentials license for IE3400
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (1 year)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JZ508A, JZ508AR
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 50 users - for P/N: 01-SSC-7420
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 10000 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - phone consulting - 3 years - 8x5 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530L-52GPX-50
Quantum StorageCare Silver Software Support Plan - Technical support - for StorNext File System for Windows/Linux - 1 SAN client - phone consulting - 1 year - 9x5
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
SonicWall Capture Advanced Threat Protection Service for NSA 5650 Appliance - Subscription licence (2 years) - 1 appliance
Cisco Solution Support - Technical support - for C9200L-DNA-E-24, C9200L-DNA-E-24= - phone consulting - 24x7 - response time: 30 min - for P/N: C9200L-DNA-E-24, C9200L-DNA-E-24=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 185 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
Cisco Digital Network Architecture Essentials - Term License (7 years) - 1 switch (24 fibre ports) - for P/N: C9300-24S-E, C9300-DNA-E-24S=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 6600, 6650
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
Universal Data Access Components Professional Edition - Single Licence (subscription renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Cisco Meraki Enterprise - Subscription licence (5 years) - EA - Booking Only - for Cisco Meraki Z3 Cloud Managed Teleworker Gateway
SonicWall Boundless Cybersecurity SMA100 Series Cloud Management Reporting Analytics - Subscription licence (1 year)
SonicWall Analytics - Subscription licence (2 years)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
Hewlett Packard Enterprise H9PG2E
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 1 month - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki MS Series 320-24 - Subscription licence (10 years) - for P/N: MS320-24-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 2, from CRM Essentials, Offer - Win - Single Language
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Enterprise Server Option - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Desktop Optimization Pack for Software Assurance - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level E - additional product - Win - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 9x5
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Acronis Files Connect - Maintenance (renewal) (2 years) - 1 server (25 clients) - ESD - 25 maximum allowed supported devices - Win - English
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux for VMware - 1-2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 3; M80t Gen 3; ThinkCentre neo 50; 50q Gen 4; V50t Gen 2-13
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Wavelink Avalanche Remote Control - Maintenance (1 year) - Pocket PC
Cisco Threat Defense URL Filtering - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1010T-URL=
Microsoft System Center Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Server - 1 machine - academic, volume, GOV - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware Lab Foundation Bundle Enterprise - OEM - phone consulting - 4 years - 24x7
NETGEAR ReadyRECOVER - Maintenance - 1 virtual server (pack of 12)
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 5 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 1 guest - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - for CentreCOM AT-x230-18GP
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1387, 02-SSC-1467
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Cloud Edge Secure Access - Subscription licence (1 year) - 1 gateway - hosted
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZT510
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra My-Shopper Client - 1 client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Fabric Orchestrator Starter Kit - upgrade licence - 250 nodes, 1 designated system - upgrade from Avaya Configuration and Orchestration Manager Enterprise - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus w/5 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 5 years - 24x7
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 5000 users
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Advanced Malware Protection for Endpoints Advantage - Cloud Subscription Licence - 1 licence
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS B3000 With Storage
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level D (50-99) - Win - English
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 5 years - repair time: 5 business days - for Falcon X3+
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779227-B21, 779227R-B21
Zebra Technical and Software Support - Technical support - for Zebra All-touch Terminal Emulation - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 100 users
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ600
TSS New Desktop 8x5 3YR
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2120T-T=
Extreme Networks ExtremeWorks 4 Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
Zyxel Content Filtering/Anti-Spam - Subscription licence (2 years)
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 3 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
SonicWall Network Security Manager Essential - Subscription licence (5 years)
Zebra Technical and Software Support - Technical support - for TekSpeech Pro - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Standard - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: EC7200A1B-E6
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M452dn, M452dw, M452nw
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for NSsp 13700
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 501-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Acronis Backup Standard Server - Subscription licence renewal (3 years) - Linux, Win
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 500-1499 licences - includes access to LanSchool and LanSchool Air
HPE Helion OpenStack Right-To-Use - Subscription (3 years) + 3 Years 24x7 Support - 1 server - hosted - commercial - ESD
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme Networks Information Governance Engine - up to 25 devices - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
WatchGuard Network Discovery - Subscription licence (1 year) - 1 appliance - for Firebox M370
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Enterprise Server - On-Premise licence - 1 server - GOV - GLP - phone consulting - 2 years - 24x7 - response time: 30 min
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 750 users
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence (3 years) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
Microsoft Audio Conferencing - Subscription licence (1 month) - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Critical Advantage L3 - Technical support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping - Extended service agreement - parts and labour - 5 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Win/Lnx/HP-UX/NetWare WE - 1 server - consulting - 3 years - 9x5
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics AX Enterprise - Subscription licence (1 month) - 1 user - academic, Student, Faculty - Campus, School, EES - Win - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY793A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Pointnext Tech Care Essential Service - Technical support - for HPE OneView - phone consulting - 4 years - 24x7 - response time: 15 min
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Docker Enterprise Edition Advanced - Subscription upgrade licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for NSsp 15700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 100-499 users - phone consulting - 1 year - 9x5
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for SonicWall TZ670
SonicWall Network Security Manager Essential - Subscription licence (2 years)
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 9x5 Support - 1-2 sockets with unlimited virtual machines - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring NAS - 10 hosts - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (46 months) - 1 concurrent user - academic
SonicWall Gateway Anti-Malware and Intrusion Prevention for SOHO - Subscription licence (2 years) - 1 appliance - for SonicWall SOHO
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-24-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E62555, MFP E62655, MFP E62665; LaserJet Managed Flow MFP E62665
HPE Installation & Startup Service - Installation / configuration - for HPE Linux Server O/S
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2140T-TM=
Microsoft Office 365 Pro Plus A - Subscription licence - 1 user - academic - Campus, School, EES - Win, Mac - All Languages
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 5-24 licences - Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG310; ZyWALL 310
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8993A#ABB
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-1387, 02-SSC-1467, 02-SSC-3151, 02-SSC-3426, 02-SSC-3452, 02-SSC-3494
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 39 months - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for LIC-CT3504-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT3504-1A
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Non-Production Instance - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ822A, AJ822AR, AJ822B, AJ822BR, AJ822C, AJ822C#ABA, AJ822CR, C8S47A, C8S47AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Visio Standard - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 3 - Win - All Languages
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 camera
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 camera
SonicWall Cloud Edge Secure Access - Subscription licence (1 year) - 1 gateway - hosted - NFR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ864A, AJ864AR, BK763A, BK763AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 230 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
Cisco Partner Support Service Software Upgrade - Technical support - for L-P-PI3X-LF-25-U - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
SonicWall Support Services Reinstatement - Penalty - for SonicWall TZ 170, TZ 170 SP Wireless; PRO 1260
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 500 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB881A, BB881AR, EH986B, EH986BR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HP Service Virtualization Premium - Term License (1 year) - 1 server instance - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 24x7 Support - 2 sockets, 4 guests
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 cluster server, 1 node (25 clients) - Win - English
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech small room solution with Tap and MeetUp
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 4 guests - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE VirtualSystem CV2 for Citrix XenDesktop - Base with DAS - 200 users - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 9x5 Support - 2 sockets, unlimited guests
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 6600 Series - Subscription licence (3 years) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Advanced - unrestricted devices, unrestricted thin access points - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Door/dock Small Product Delivery Service - Extended service agreement - delivery - on-site
SecureBridge Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 250 devices - phone consulting - 5 years - 9x5 - for JetAdvantage Security Manager
HP Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 9x5 - Technical support - for HPE MSA 1040 Advanced Virtualized Features - upgrade licence - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Xerox Mobile Print Cloud - Subscription licence (1 year) - 10 device enablement - for Color C60, C70; Phaser 6510; VersaLink B400, B405; WorkCentre 3345, 5865, 59XX, 65XX, 7220
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 56 months - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite for SuperMassive 9400 - Subscription licence (2 years) - 1 appliance - for SuperMassive 9400, 9400 High Availability, 9400 TotalSecure
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E5500-24-SFP Switch
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 840 G3; EliteBook x360; ProBook 430 G7
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
Cisco Digital Network Architecture Essentials - Term License (3 years) - 24 ports - for P/N: C9200L-24P-4G-E-RF, C9200L-24P-4G-E-WS, C9200L-24P-4X-E-WS, C9200L-24PXG4XE-RF
NVIDIA Grid Virtual PC - Subscription licence renewal (25 months) - 1 concurrent user - academic
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Red Hat Enterprise Linux Server - Premium subscription (3 years) + Red Hat Support - 2 sockets, 1 physical/virtual node
SonicWall Content Filtering Service Premium Business Edition for NSV 870 - Subscription licence (5 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE LoadRunner Templates Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1 - Single Language
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
Microsoft InfoPath - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for P/N: 01-SSC-0030, 02-SSC-0601, 02-SSC-0602
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Advanced Edition - upgrade licence - phone consulting - 1 year - 24x7
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 VMs - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 200
Cisco Webex Production Services Premium Plus Assist - Medium - Technical support - for Cisco WebEx - 5001 - 10000 attendees - assistance
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for remarketed only ) - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 appliance
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP t310, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
NETGEAR ReadyRECOVER - Maintenance - 1 virtual server (pack of 24)
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 735 G5, 745 G6, 755 G5, 840 G6, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 50 access points - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
SolarWinds Maintenance - Technical support - for SolarWinds VoIP & Network Quality Manager - up to 25 IP SLA source devices, 1500 IP phones - phone consulting - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW795A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 8 processors - consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Scanjet Pro 2000 s1, 2000 s2 Sheet-feed
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for C1F6PNEX9300AK9 - phone consulting - 1 year - 24x7
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
NETGEAR ReadyRECOVER - Maintenance (additional 1 year) - 1 virtual server
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Computrace Data Protection Basic - Subscription licence (4 Years) - 1 laptop - electronic - Win - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - phone consulting - 1 year - 24x7
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
PSS SWSS UPGRADES Cisco Ent MGMT PI 3.x LF AS APIC EM
HP Absolute Data & Device Security for Education Premium - Subscription licence (5 years) - academic - Win, Mac, Android - United Kingdom
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - upgrade from HP integrated VMware ESX Server 3i - phone consulting - 3 years - 9x5
HPE Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HPE Data Recovery - OEM - upgrade from Standard - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level E (100-199) - Win - English
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft System Center Endpoint Protection - Subscription licence (1 month) - 1 user - Open Value - additional product - Win - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 1 year - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Disaster Recovery Enterprise License - phone consulting - 1 year - 9x5
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 500 users - for P/N: 01-SSC-7417
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Software Support Service Enhanced - Technical support - for Cisco Secure Access - phone consulting - 24x7 - response time: 15 min
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - upgrade licence - OEM - upgrade from VMware vSphere with Operations Management Standard - phone consulting - 5 years - 24x7 - response time: 2 h
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 10-19 licences - ESD - Linux, UNIX, Win, Mac
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/XP Flexible Quantity License - 2 sockets - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Application Online Agent - phone consulting - 3 years - 24x7
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 10YR
NVIDIA Grid Virtual PC - Subscription licence renewal (57 months) - 1 concurrent user
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for NSa 2700
Zyxel - Subscription licence (lifetime)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9651A#B2B
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 745 G5, 755 G5, 840 G6, 850 G6; EliteBook x360; ZBook 15u G5, Studio G5
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
CorelSure Maintenance - New releases update - for Corel Painter - 1 user - volume - 251+ level - 2 years - Multi-Lingual
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat, Malware and URL - Team Licence - 1 appliance - ESD - for FirePOWER 4112, 4112 ASA, 4112 NGFW
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo Onsite Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA, from CRM Professional, Offer - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - upgrade from Standard - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from Enterprise - phone consulting - 5 years - 24x7
SonicWall TotalSecure Email - Subscription licence (3 years) - 1000 users
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 1500-3499 licences
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 3 years - 24x7
Cisco Digital Network Architecture Advantage On Premise - Term License (3 years) - 500 Mbps - for P/N: ISR4351-DNA, ISR4451-DNA, LIC-DNA-ADD, L-LIC-DNA-ADD, VEDGE-2000-ACK9-RF
McAfee Total Protection - Subscription licence (1 year) - 10 devices - Download - Win, Mac, Android, iOS - English - United Kingdom
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 1 server, 1000 users
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Threat Defense URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for FirePOWER 1010
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 50 Plus - ESD - phone consulting - 5 years - 9x5
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 24x7 Support - 1-2 sockets with unlimited virtual machines - electronic
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Commserver - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - 1-499 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft Windows Server 2008 Enterprise - 1 server, 10 CALs - ROK - BIOS-locked (Hewlett-Packard) - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 5 Year Foundation Care Next Business Day Exchange Aruba 2930F 48G Service
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Poly Clariti Upgrade Service - implementation - for Poly RealPresence Clariti
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/1 Year 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to user Core CAL / ECAL - All Languages
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Cisco Meraki MV Sense - Subscription licence (5 years)
Cisco Meraki MV Sense - Subscription licence (5 years)
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 9x5 Support - 15 sockets - electronic
Cisco Partner Lifecycle Services - Technical support - for NXOS-AD-XF, NXOS-AD-XF= - phone consulting - 24x7 - response time: 30 min
SonicWall Capture Advanced Threat Protection Service for NSV 300 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (5 years) - 2 Gbps throughput
Cisco Solution Support - Technical support - for DNA-P-T0-A-5Y - phone consulting - 24x7 - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE Aruba Meridian AppMaker - Subscription licence (5 years) - 1 White label - hosted - ESD
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for NSsp 13700
HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - 9x5 - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Pro x2; ProBook 630 G8, 635, 640 G3, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 65X G3
Cisco Software Support Service Premium - Technical support - for Cisco Umbrella - phone consulting - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage - Term License - 1 switch (24 ports) - EA
HPE Easy Connect - Subscription licence (3 years) - 2 cores - non-commercial - for HPE ProLiant ML110 Server
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway - includes entitlement for 1 year to Spotlight Secure Connector
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX939A, JX940A, JX942A
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Juniper Networks Juniper-Websense enhanced Web filtering for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
Session Persistence Server - Maintenance (1 year) - 1 server
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for NSa 6700
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 5 years - 9x5
Microsoft Office 365 Exchange Online Advanced Threat Protection - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for IdeaPad Slim 7 14ITL05; 9 14; Legion 7 16; Slim 7 ProX 14; Yoga 6 13; Yoga Slim 7 Pro 14
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard w/3 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 4 years - 24x7 - response time: 2 h
DriveSecurity - Subscription licence (3 years) - volume - 500-999 licences - Win, Mac
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
SonicWall Zero Touch Deployment - Remote installations / configuration - 10+ units
Microsoft Intune - Subscription licence (1 year) - 1 device - hosted - Microsoft Qualified - Open Licence - Open - Single Language
PostgreSQL Data Access Components (PgDAC) Professional Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - GOV, additional product - Open Value Subscription - Level D - Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 26 months - 24x7 - response time: 4 h
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Microsoft Azure - Subscription licence (1 month) - 1 server - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
EcoStruxure IT Expert - Subscription licence (1 year) - 2 licences
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-0648, 02-SSC-0906, 02-SSC-1471, 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreOnce 3520
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle (v. 4.0) - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo 5PS0Y74104
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware View Premier - 100 VMs - OEM - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced w/3 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 100-499 users - phone consulting - 1 year - 9x5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (13 months) - 1 concurrent user
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3600 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - promo - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW635A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 4 months - 24x7 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 2000-2499 licences - Win, Android, Link-OS
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 1 year - 24x7
Cisco Meraki MX60 Enterprise - Subscription licence (3 years) - for P/N: MX60-HW
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 3YR
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 50000 endpoints - ESD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Fabric Manager Server Package - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
SonicWall Comprehensive GMS 24X7 Support - Technical support - 250 additional nodes - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HP Absolute Data & Device Security Standard - Subscription licence (1 year) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Cisco Smart Net Total Care Software Support Service - Technical support - for CUBE-T-STD - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A#05Y, Q1H70A#ABB, Q1H70A#AC4, Q1H71A#ABA, Q1H71A#ABB, Q1H71A#AC4, Q1H71AR
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-500M-AX-1S= - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P1; P1 (2nd Gen); P14s Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: R0Q73AR, R0Q74AR, R0Q75AR, R0Q77AR, R0Q78AR, R7J72A, R7J72AR, R7J73A, R7J73AR
Zyxel Cloud Network Center - Subscription licence (1 year) - 100 network devices
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1000+) - additional product, Open
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
NETGEAR ReadyRECOVER - Maintenance (additional 1 year) - 1 server
Cisco SMARTnet Software Support Service - Technical support - for L-P-PI3X-LF-50-U - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 4 years - 24x7
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 10 - phone consulting - 1 year - 8x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 base server - phone consulting - 3 years - 9x5
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
HPE Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (500-999) - additional product, Open - All Languages
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Standard subscription (3 years) + 3 Years 9x5 Support - 2 sockets - Linux
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Subscription licence (5 years)
Softerra LDAP Administrator Single Licence - 1 Year Upgrade Protection (media: not specified End-user details required Minimum order quantity: 1 (Non-cancellable/returnable)) (456)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 25000 Unique Endpoints - academic - for retail customers - phone consulting - 5 years - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for SonicWall TZ670
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - consulting - 1 year - 24x7
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-FS710/5-10, AT-FS710/5-30, AT-FS710/5-50
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 500-999 users - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 230 - phone consulting - 1 year - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X550-18XSPQM-10, AT-X550-18XSPQM-30, AT-X550-18XSPQM-50
SonicWall Advanced Gateway Security Suite Bundle for NSv 300 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 10'000 users
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Content Filtering Premium Business Edition for NSA 4650 - Subscription licence (1 year) - 1 appliance - for NSa 4650, 4650 High Availability
Zebra Technical and Software Support - Technical support - 1 year - 8x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-24-HW
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS14-48
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - phone consulting - 5 years - 24x7
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 500000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
POLY 1 Year Addon CloudCon powered by Pexip-Enter Room Manager Option License-one per EP Subs Term
SOLN SUPP SWSS ASAv50 4 pk std tier lic edelivery
Zebra Technical and Software Support - Technical support - for Wavelink Remote Control - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Juniper Networks Deep Inspection for Secure Services Gateway 320 - Subscription licence renewal (1 year) - 1 device
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop Go
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 2 processors - consulting - 1 year - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for VMware ESXi - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - consulting - 4 years - 8x5 - response time: 2 h
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
Dell 3Y Basic Onsite > 5Y ProSpt PL 4H - [3Y Basic Onsite Service] > [5Y ProSupport Plus for Enterprise with Mission Critical] - extended service agreement - 5 years - on-site
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis AT-AR3050S-NCA1
Cisco Smart Net Total Care Software Support Service - Technical support - for VMW-VS6-CVSTD-K9 - phone consulting - 1 year - 24x7
HP Performance Center Web/Multimedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX938A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - Open Value Subscription - additional product, Open - Win - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from Standard - consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE LoadRunner SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Sonicwall Capture Client Advanced - Subscription licence (2 years) - 1 device - promo - Competitive Displacement Program - 100-249 licences - Win, Mac
WatchGuard Data Loss Prevention for Firebox Cloud Small - subscription licence (1 year) - 1 cloud instance
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Cisco Meraki Enterprise - Subscription licence - hosted - for P/N: MX80-HW
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Foundation for vSphere w/1 Year 9x5 Support - 1 server - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - 1 appliance - for NSa 4600, 4600 High Availability, 4600 TotalSecure
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 8 processors - consulting - 1 year - 9x5
Microsoft Office 365 Customer Lockbox - Subscription licence (1 month) - hosted - academic, Student, Faculty - School, EES - add-on to Exchange Online - All Languages
HPE Installation & Startup Service - Installation / configuration - for VMware vSphere with Operations Management Standard - OEM
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516T-TM=
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P6300 Continuous Access LTU - phone consulting - 5 years - 9x5 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Wavelink Communication Server or Client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Visio Pro for Office 365 (Plan A2) - Subscription licence - 1 user - academic - EA Subscription, EES - Win - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Essentials Plus - upgrade licence - 3 hosts (up to 2 processors per host) - OEM - ESD - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - volume - Tier 1 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya IPSEC - 500 users - not for Virtual Appliance - phone consulting - 1 year - 24x7
Adobe Acrobat Standard for teams - New Licence - 1 user - volume - Level 2 (10-49) - Win - EU English
Zebra Technical and Software Support - Technical support - for MCL Collection - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Care Pack - Extended service agreement - parts and labour - 3 years - on-site - for Armada 1700; Evo Notebook N1020v
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Instant AP / Wi-Fi - Evaluation of signal strength from AP's for Guest Wi-Fi; Device Saturation; End-to-end successful device registration; Clearpass log evaluation and meeting correct enforcement pro
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8100, 8210
ReSharper 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 10 End-user details required Serial number required Minimum order quantity: 20) ()
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for HPC Head Node Flexible License w/5 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad X1 Carbon (7th Gen); X1 Extreme; X1 Extreme (2nd Gen); X390 Yoga
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
Universal Data Access Components Professional Edition - Subscription (renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 2000 users - for Email Security 500
Operate/Optimise Clearpass - Further refinement of security/access portal settings for Guest Wi-Fi: 'Days Allowed', Active number of devices, Bandwidth limitations to prevent DoS
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 50 devices - ESD - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HP Performance Center Database - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
Microsoft Virtual Desktop Access - Subscription licence - 1 device - GOV - Open Value - Level D - additional product - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSa 2700
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS410-32-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS410-32-HW
Visual Paradigm Professional - Maintenance (renewal) (1 year) - 1 seat - before expiration - Linux, Win, Mac
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 named user - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student - All Languages
AppDynamics Test & Dev Advanced Edition - APM Any Language - Subscription licence - hosted
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for SonicWall TZ500, TZ500 High Availability, TZ500W
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 5000-9999 licences - Win, Android, Link-OS
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express (v. 5.0) - 10 servers - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Windows Remote Desktop Services - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
DriveSecurity - Subscription licence (3 years) - volume - 100-499 licences - Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 5 devices - phone consulting - 5 years - 9x5
HPE Docker Datacenter - Subscription licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - ESD - UNIX
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - response time: NBD - for DesignJet T1530, T1530 PostScript
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS14-24FPOE
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-M2170, M2170
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWALL Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSA 5600, 5600 High Availability, 5600 TotalSecure
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - phone consulting - 4 years - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 6600 Series - Subscription licence (2 years) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
Juniper Networks Juniper-Websense enhanced Web filtering for SRX100/SRX110 Services Gateway - Subscription licence (3 years) - 1 device
Poly Partner Premier - technical support - for RealPresence Desktop for Windows and Mac OS - 1 year
Microsoft PowerApps Additional Data Storage - Subscription licence (1 month) - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BLc3000 Enclosure
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
Zebra Technical and Software Support - Technical support - for Zebra SWS for MCL Client and MCL Link-Lite - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - volume - Tier 1 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HP Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Workstation - 1 machine - academic, volume, GOV - 1-4 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 5600, 5650
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 - phone consulting - 1 year - 24x7
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-0649, 02-SSC-0912, 02-SSC-1473, 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 100 additional nodes
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (5 years) + 5 Years 24x7 Support - 1 licence
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ300
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - repair time: 6 hours
Veeam Production Support - Technical support - for Veeam Backup Essentials Enterprise Edition for Hyper-V - 2 CPU sockets - HPE Complete - includes first year 24/7 uplift - phone consulting - 4 years - 24x7 - response time: 1 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Red Hat Linux - Premium subscription (1 year) - 2 guests - 2 sockets - ESD
Hewlett Packard Enterprise HC3K8E
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Gateway Security Suite for NSv 400 Virtual Appliance - Subscription licence (1 year)
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE 1910, 1910-16, 1910-24, 1910-48
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Standard w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 870 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Select Additional 10 credits - Extended service agreement - 3 years
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 200 Plus - ESD - phone consulting - 3 years - 9x5
Zyxel Content Filtering - (v. 2.0) - subscription licence (1 year) - for Zyxel USG2200
Juniper Networks Web Filtering for Integrated Security Gateway 2000 - Subscription licence (1st year) - 1 device
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
Kodak Software Assurance - Technical support - for Kodak Capture Pro Software - Group A - phone consulting - 3 years
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry, DL560 Gen8 Performance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c3000 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-24-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - consulting - 5 years - 24x7
DriveSecurity - Subscription licence (3 years) - volume - 20000-49999 licences - Win, Mac
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for VMware ESXi - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5515-X Firewall Edition
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Windows Intune USL Add-On Extra Storage - Subscription licence (1 month) - 1 GB capacity - hosted - EA Subscription, EES - All Languages
Dell Upgrade from 1Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge R230
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Critical Advantage L2 - Technical support - phone consulting - 1 year - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 3 servers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1040 G3, 1040 G4, 10XX G1; EliteBook Folio 1020 G1, G1; EliteBook x360
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 4 sockets, 4 guests - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Scanjet Pro 4500 fn1
HPE Helion Stackato - Subscription licence (1 year) - 1 application, 80 GB application memory - hosted - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise w/3 years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (6 years)
Cisco Collaboration Flex Plan 3.0 Webex Calling Workspace for Common Area - Subscription licence - 1 named user - hosted - academic
SonicWall Remote Implementation Services - Remote implementation - for SonicWALL NSv 10/25/50/100 - response time: 5 business days
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (2 years) - Secure Upgrade Plus - Advanced Edition
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 500-999 licences - Win
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for SonicWall TZ570
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSsp 13700
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 10000 additional posts - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 42 - Subscription licence (3 years) - for P/N: MS42-HW
SOLN SUPP SW SUBC9200L Cisco DNA Ess
HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo Onsite Repair - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721; Flex System Enterprise Chassis 8721
HP Business Service Management Service Level Management for Diagnostics - Subscription licence (1 year) - 1 OS instance - electronic
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 25 users
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 1000 devices - phone consulting - 3 years - 9x5 - for JetAdvantage Security Manager
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 10'000 users - for P/N: 01-SSC-7425
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-3K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Smart Connect with Wireless Service Manager Virtual Appliance - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9468A#ABB, J9468A#ACD
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 2000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 5000 users
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 5 years - 9x5
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Enterprise Color 556dn, 556xh
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible - Subscription (3 years) + 3 Years 9x5 Support - 1 licence
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 870 - phone consulting - 1 year - 24x7
Cisco Business Dashboard - Device License
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15v G5, 17 G5, 17 G6, Studio G5, Studio x360 G5
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
SonicWall TotalSecure Email - Subscription licence (1 year) - 750 users
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 1000 users
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 45 months - 24x7 - response time: 4 h
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Nano Gen 1; X1 Yoga (4th Gen)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for P/N: 94A151101, 94A151111, 94A151117, 94A151124
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1150T-TMC=
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - commercial - for Surface Hub 2S 85"
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP Application Lifecycle Management Business Process Testing - Term License (6 months) - 1 global concurrent user - hosted - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 200-499 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL UAG2100, UAG4100, UAG5100, USG110, USG210, USG40, USG60; ZyWALL 110, 1100, 310
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Precision 5530 2-in-1
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-50M-SEC-1Y - phone consulting - 1 year - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour (for workstation) - 5 years - on-site - 9x5 - response time: NBD - for HP Z1 G8; EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-P20000, SC-P20000SE
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 25000 Unique Endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Knox - Subscription licence (3 years) - hosted
Cisco Email Security Appliance Advanced Malware Protection - Subscription licence (1 year) - volume - 100-199 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to user Core CAL/ECAL with Office Pro Plus - All Languages
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU) - 4 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 5YR
Acronis Access Advanced - Maintenance (renewal) (1 year) - 1 user - volume - 251-500 licences - ESD - Win, Mac, Android, iOS - English
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
Zebra Technical and Software Support - Technical support - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Microsoft Dynamics AX Sandbox Tier 3: Premier Acceptance testing - Subscription licence (1 month) - 1 service - academic, Student, Faculty - Campus, School, EES - Win - All Languages
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Microsoft Visual Studio Enterprise with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1, Microsoft Partner Network Competency required - Win - All Languages
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System / StorNext Data Replication Option / StorNext Storage Manager - phone consulting - 1 year - 24x7
Juniper Networks Unified Threat Management for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, from SA, from CRM Basic, Offer - Single Language
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 200 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Red Hat Smart Management Add-on - Subscription (5 years) - 2 sockets/2 virtual guests - ESD - Linux
Juniper Networks Juniper-Websense enhanced Web filtering for SRX550 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (3 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cleversafe Installation Service - Installation / configuration - ESD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 100 licences - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 100 devices - phone consulting - 1 year - 24x7 - for P/N: 30329
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet 6950, 75XX, 80XX; Officejet Pro 6830, 69XX, 7720, 80XX, 8210, 8500, 87XX, 90XX
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ570P
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM1011-ENH-A - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-93XX-K9 - phone consulting - 1 year - 24x7
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
WatchGuard Standard Support - technical support (renewal) - for WatchGuard FireboxV Small - 1 year
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
Intermec Annual software maintenance - Technical support - for Intermec Client Pack - phone consulting - 1 year - for Intermec CK3A
Cisco Base - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for IA32 - consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - consulting - 3 years - 8x5 - response time: 2 h
Microsoft Office SharePoint Server Enterprise CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE SB40c storage blade; StorageWorks SB40c storage blade
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - 1 licence - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HC0P0E
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for SuperMassive 9800 - Subscription licence (2 years) - 1 appliance - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
Lenovo Post Warranty Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ThinkSystem SR650 7X06
Microsoft System Center Orchestrator Server - Software assurance - 1 user - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 10 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 50-99 licences - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSA 5600 - Subscription licence (1 year) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Wireless Services Manager Components Location Service Package - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 Unified Operations Plan, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 50 TB capacity - upgrade from 32 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
SMART Learning Suite - Subscription licence (1 year) - 1 teacher - volume - 1-10 licences - Win, Mac
dbExpress Driver for MySQL Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win, Mac
Electronic HP Care Pack Priority Access Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 250+ seats
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage - Term License (5 years) - 1 switch
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M477fdn
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 2 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - academic, promo - OLP: Academic - Win - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 1000 concurrent endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (3 years)
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - for IdeaPad 5 14; 5 15; 5 Pro 14; 5 Pro 16; IdeaPad Flex 5 14; 5 16; Legion 5 15; 5 Pro 16
Microsoft Mobile Asset Management Drive Analytics - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Rest of World
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Business Service Performance Software Module - 1 licence - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSsp 15700
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-TMC=
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - premium subscription - 1 node - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Critical Advantage L2 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (58 months) - 1 concurrent user - academic
WatchGuard APT Blocker - Subscription licence (3 years) - 1 virtual appliance - for Firebox M670
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Veeam Production Support - Technical support - for Veeam Backup & Replication Enterprise Plus for VMware - prepaid - HPE Complete - includes first year 24/7 uplift - phone consulting - 4 years - 24x7 - response time: 1 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
Microsoft Windows Remote Desktop Services - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 2600 - phone consulting - 4 years - 24x7 - response time: 2 h
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 1000-4999 licences - Win, Mac
Cisco Digital Network Architecture Essentials - Term License (3 years) - 48 ports
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - for ThinkBook 13s G2 ITL; 14 G2 ARE; 14 G2 ITL; 14s Yoga ITL; 15 G2 ARE; 15 G2 ITL; 15p IMH
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 1 year - 9x5
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Cisco Meraki VMX Enterprise - Medium - Subscription licence (5 years)
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 100 devices - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Conversion subscription licence (3 years) - Trial
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 270 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - 1 user - GOV - Open Value Subscription - Level D - additional product, Open - consulting - 1 month - 24x7 - response time: 1 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Branch Intelligent Management Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE VirtualSystem CV2 for Citrix XenDesktop - Extended with DAS - 1800 users - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement - 1 year - shipment - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Helion OpenStack - Subscription licence (3 years) + 3 Years 9x5 Support - 50 servers - hosted - commercial - electronic
XML Developer Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 20+ level - Linux, UNIX, Win, Mac
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL SOHO - Subscription licence (2 years) - 1 appliance
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for NSsp 13700
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - 50000 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Proactive Care Advanced 24x7 Software Service - Technical support - for HPE MSA 1040 Advanced Virtualized Features - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for C1FPAIRK9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - phone consulting - 1 year - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Horizon View Addon - 10 licences - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials w/1 Year 9x5 Support (v. 4.0) - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRMOL Professional, Offer - All Languages
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ370
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco CON-SNT-2G485
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
dbForge Studio for MySQL Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Workstation - phone consulting - 1 year - 9x5
SonicWall Local CFS Responder - Subscription licence (3 years) + 3 Years 24x7 Support - 1000 nodes, 1 virtual appliance
WatchGuard Network Discovery - Subscription licence (1 year) - 1 appliance - for Firebox M670
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FPR4120-ASA-K9, FPR4120-ASA-K9-RF
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Aruba Central Foundation - Subscription licence (3 years) - 1 switch (12 ports) - hosted - ESD - for HPE Aruba 2530, 2530-24, 2530-48, 2540 24, 2540 48, 6100 12, 6100 24, 6100 48
HPE Aruba Central Foundation - Subscription licence (3 years) - 1 switch (12 ports) - hosted - ESD - for HPE Aruba 2530, 2530-24, 2530-48, 2540 24, 2540 48, 6100 12, 6100 24, 6100 48
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 5000 users - for Email Security 6000
HPE Critical Advantage L1 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Z1 Enterprise - Subscription licence (3 years) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall TotalSecure Email - Subscription licence (1 year) - 2000 users
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSsp 12800, 12800 High Availability
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for UWL-12X-STD - phone consulting - 1 year - 24x7
Cisco RV Security - Subscription licence (1 year)
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 500-1499 licences
Poly Remote Implementation Service - Remote installation - up to 15 endpoints
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (1 year)
HPE 24x7 Software Technical Support - Technical support - for Debian GNU Linux for IA32 - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Microsoft Dynamics AX SelfServe - Subscription licence (1 month) - 1 user - academic, Student, Faculty - Campus, School, EES - Win - All Languages
HPE Network Virtualization - Subscription licence (3 months) - 1 concurrent flow - volume - 11-50 licences - ESD - Node Locked Instance
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
NVIDIA Grid Virtual PC - Subscription licence renewal (16 months) - 1 concurrent user - academic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 2500 devices - ESD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 750 users
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 2 cores - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 500 endpoints - ESD
Juniper Networks Deep Inspection for Integrated Security Gateway 1000 - Subscription licence (1st year) - 1 device
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-TKN-K9 - phone consulting - 1 year - 24x7
Lenovo Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR550 7X04
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#AC3, JL357A#AC4, JL357A#ACD, JL357A#ACE, JL357A#AKM, JL357A#B2C, JL357AR
SonicWall Analytics - Subscription licence (1 year)
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 750 users
Cisco Connected Mobile Experiences Advanced Add-on - Subscription licence (3 years) - 1 access point
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
WatchGuard Data Loss Prevention for Firebox Cloud XLarge - subscription licence (3 years) - 1 cloud instance
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-ASR1K9 - phone consulting - 1 year - 24x7
Juniper Networks Web Filtering for Secure Services Gateway 520 - Subscription licence (3 years) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Windows Server 2012 Standard Edition - Subscription licence (5 years) - 2 cores - commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support - upgrade licence - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
SMARTnet/SMART ASSIST SERVICE SMS-1
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 2 years
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence renewal (3 years) - 1 device
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 10-19 licences - phone consulting - 2 years
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - Level C - additional product, 2 Year Acquired Year 2, from CRM Essentials, Offer - Win - Single Language
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 2500-4999 licences - Win, Android, Link-OS
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Kodak Software Update and Support Assurance - Technical support - for Kodak Capture Pro Software - Group E - phone consulting - 1 year
Allied Telesis Cumulative Autonomous Wave Control Channel Blanket and Smart Connect - Subscription licence (1 year) - up to 10 access points - one licence per stack - for P/N: 3868R, AT-X530-18GHXM-B11
Cisco Defense Orchestrator - Term License (3 years) - 1 appliance - hosted - ESD - for P/N: L-MX64-P=
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield Edge Add-on for vCloud Director w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 5 years - 9x5
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 5000-9999 licences - Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HP Absolute Data & Device Security Standard - Subscription licence (4 Years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ZBook 14 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, 17 G3, Studio G3, Studio G4, Studio G5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for HP E24m G4, E27m G4, E34m G4, P22h G5, Z24m G3, Z24q G3; EliteOne 1000; Engage One 10
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (2 years) - for NSsp 12800
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for V14 G2 IJL; V14 G3 ABA; V15; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for SonicWall TZ570
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Operations Activity, Enterprise edition - Subscription licence - 1 user - hosted - academic, Faculty - School - All Languages
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance
Default Standard Description
Acronis Backup Standard Server - Subscription licence renewal (1 year) - 1 server - Linux, Win
Cisco Collaboration Flex Plan 3.0 Webex Calling Workspace for Common Area - Subscription licence - 1 named user - hosted
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 250 users
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for the Itanium Processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P55250dw
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenServer Select Edition - 4 processors, 2 processors - phone consulting - 3 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 1 host - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: DW017BR#ABG, DW017BR#ABU, DW017BR#ACD, DW017BR#ACE, DW017BR#ACJ, EH848AR#ACD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for VMware ESXi - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux Advanced Server for IA32 - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSa 6700
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M670
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA, from CRM Basic, Offer
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Standard for vSphere w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 2320; DeskJet Plus 41XX, Ink Advantage 6075, Ink Advantage 6475; ENVY Pro 64XX
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HP Business Availability Center Real User Monitor Smart Plug In for Applications with Servise Level Management - Subscription licence (1 year) - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW210A, JW211A, JW211AR, JW213A, JW216A, JW217A, JW218A, JW219A, JY856A, JY858A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
SonicWall Comprehensive Gateway Security Suite for NSv 100 Virtual Appliance - Subscription licence (3 years)
Cisco Digital Network Architecture Essentials - Cloud Subscription Licence (renewal) (1 year) - up to 200 Mbps, 400 Mbps aggregated throughput
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7220 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 5 years - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering for SRX220 Services Gateway - Subscription licence (3 years) - 1 device
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Collaboration Flex Plan Meetings Suite: Webex Meetings, Webex Training, Webex Events, Webex Support - Term License - 1000 named users, 5 named support contacts, 10 GB per site NBR, 20 GB per user Webex Teams File Storage - hosted
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
Cisco Meraki Enterprise - Subscription licence (3 years) - 24 ports
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
Cisco Digital Network Architecture Essentials - Term License (5 years) - 1 switch - for P/N: IE-9310-26S2C-E++, IE-9310-26S2C-E=, IE-9320-26S2C-E++, IE-9320-26S2C-E=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Web Security Essentials Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 4 years - 9x5
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Subscription licence (3 years)
Juniper Networks vSRX Bandwidth Secure Cloud Connect - Subscription licence (1 year) - 10 Mbps throughput
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 month)
HPE 24x7 Software Technical Support - Technical support - for Rapid Deployment Pack - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JF394AAE#ABB, JF424AAE#ABB
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
Microsoft Exchange Online Archiving for Exchange Online A - Subscription licence (1 month) - 1 user - hosted - academic - Campus, School, EES - Win - All Languages
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from Basic
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
Red Hat Enterprise Virtualization - Standard subscription (1 year) + 1 Year 9x5 Support - 2 sockets - electronic - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
D-Link Assist Warranty Extension Category C - Extended service agreement - parts and labour - 3 years - for D-Link DAP-2020, 2230, 2610, DWL-3610, 6610; DGS 1100, 1210, 1500
Cisco Meraki MX80 Advanced Security - Subscription licence (1 year) - for P/N: MX80-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/1 Year 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 470 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
SonicWall Capture Advanced Threat Protection Service for NSv 300 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 3 years - 24x7
Cisco Meraki VMX Enterprise - Medium - Subscription licence (3 years)
Cisco ASA with FirePOWER Services IPS - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5508-TA=
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem - 8 servers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - 1 appliance - for NSa 5650, 5650 High Availability
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 4 sockets, unlimited guests - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Acronis Backup Advanced Virtual Host - Subscription licence renewal (3 years) - 1 physical host
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
Cisco SOLUTION SUPPORT FOR SW - DNA
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year - for Aventail E-Class SRA EX9000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Red Hat Enterprise Linux for SAP Solutions - Subscription (5 years) + 5 Years 24x7 Support - 1 physical node - ESD
Lenovo Device Intelligence - Standalone subscription licence (3 years) - 1 device - hosted - minimum 200 licences purchase
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant WS460c G6 Workstation Blade, WS460c Gen8, WS460c Gen8 Graphics Expansion
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Cisco Meraki MS Series 220-48FP - Subscription licence (3 years) - for P/N: MS220-48FP-HW
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 41 months - 24x7 - response time: 4 h
HP Absolute Data & Device Security Professional - Subscription licence (1 year) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 1 host - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Warranty upgrade for 1 year Depot base warranty models.
Lenovo Warranty Services provide extended service terms to match your depreciation schedule or planned refresh cycle and upgrades to onsite support and, in some cases, same day support.
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
WatchGuard Gold Support - technical support - for WatchGuard Firebox Cloud Small - 3 years
HPE LoadRunner Templates Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 - 2 ports - phone consulting - 5 years - 24x7 - response time: 2 h
Knox Configure Dynamic Edition - Licence (1 year) - hosted
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Philips XWRTY5675Q/00 LFD Extended Warranty 2 Years - Q-Line 56 INCH-75 INCH
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 320-24P - Subscription licence (3 years) - for P/N: MS320-24P-HW
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9445A#ABB, J9445A#ACE
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence renewal (2 years) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE CUSTOM CONSULTING FOR SAP SVC
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for NSa 4700
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
DriveSecurity - Subscription licence (5 years) - volume - 1000-4999 licences - Win, Mac
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1010T-T=
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 cluster server, 1 node (unlimited clients) - Win - English
BlackBerry Advantage Support - Technical support - for BlackBerry Enterprise Mobility Suite Enterprise Edition - 1 user - phone consulting - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SMB Bundle MFD - 1-5 devices - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 5-9 licences - phone consulting - 2 years
Hewlett Packard Enterprise UF069E
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ570
Microsoft SQL Server Enterprise Edition - Software assurance - 1 server - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Agent for VMware and Hyper-V - On-Premise licence - 1 host server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ400
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
DataGrip - Subscription licence (3rd year) - 1 user - volume, commercial - 20-49 licences - ESD - Linux, Win, Mac
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSsp 13700
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 licence - phone consulting - 2 years
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years
Cisco Base - Technical support - for WS-C6509, WS-C6509-1300AC, WS-C6509-2500AC - phone consulting - 1 year - 24x7 - for P/N: WS-C6509-WS
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba RFprotect - 1 access point - phone consulting - 5 years - 9x5 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 500 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 100000 additional posts - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Microsoft Intune - Subscription licence (1 month) - 1 user - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ370
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 100000 devices - ESD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CP6015dn, CP6015n, CP6015xh
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P310; P320; P330; P330 Gen 2
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for Color LaserJet Professional CP5225dn, CP5225n
Lexmark Warranty - Extended service agreement (extension / renewal) - parts - 1 year (5th year) - shipment - response time: NBD - for Lexmark M3150
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HP Quality Center Enterprise Edition with Business Process Testing - Subscription licence (1 year) - 1 concurrent user - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
SonicWall Analytics - Subscription licence (3 years)
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Essentials - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MX100 Advanced Security License - Subscription licence (7 years) - for P/N: MX100-HW
FALC. X3+ CHARGER EOC 5D 5Y SVCS
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Cisco Smart Net Total Care Software Support Service - Technical support - for LIC-SMP+ - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A#ABA, JL579A#ABB, JL579A#AC4, JL579A#B2C
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Cisco Meraki MS Series 320-24P - Subscription licence (5 years) - for P/N: MS320-24P-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco SMARTnet Software Support Service - Technical support - for LIC-SMP+EP - phone consulting - 1 year - 24x7
HP Absolute Data & Device Security Premium - Subscription licence (3 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - volume, GOV - 1000+ level - additional product, Open, from CRM Professional, Offer
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Advanced Print Enablement Pack - ESD - phone consulting - 1 year - 9x7 - response time: next available agent
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
JetBrains Business Subscription - New releases update - for IntelliJ IDEA - 1 user - commercial - ESD - 1 year
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
NEC Warranty Extension - Extended service agreement - parts and labour - 2 years (4th/5th year) - carry-in - for MultiSync E201, E223, E224, E231, E243, EA193, EA223, EA224, EA234, EA244
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Docker CS Engine - Subscription licence (3 years) + 3 Years 24x7 Support - ESD
Juniper Networks MX Series vMX Premium package - Subscription licence (1 year) - 1 Gbps - BYOL
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M440
HPE Critical Advantage L2 - Technical support - for VMware ThinApp Client License - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - upgrade licence - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zyxel Content Filtering/Anti-Spam/Anti-Virus/IDP/Application Patrol/SecuReporter Premium - Subscription licence (1 year)
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Total Security Suite for FireboxV Medium - subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 virtual appliance
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value Subscription - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 4 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH147A#ABB, JH147AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
JetBrains Business Subscription - New releases update - for PyCharm - 1 user - commercial - ESD - 1 year
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE 8/24, 8/8; StorageWorks 8/8, SAN Switch 8/24
SonicWall Standard Support - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 3 years - 8x5
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License (7 years) - 1 access point - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXI-EWC-B-RF
HP Inside Delivery Service for Datacenter - Extended service agreement - delivery (for medium product) - on-site
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux HPC - basic subscription - 8 nodes - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW182A
SonicWall Analytics - Subscription licence (3 years)
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW631A, JX990A, JX991A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (3 years)
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - response time: NBD - must be purchased within 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 5000 users
Electronic HP Care Pack Installation Service - Installation - on-site - 9x5 - for Color LaserJet Enterprise M555; LaserJet Enterprise M554; Scanjet Pro 3000 s4, N4000 snw1
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 800 - phone consulting - 3 years - 8x5
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1-99 licences - phone consulting - 5 years - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Parallels Desktop for Mac Business Edition - Subscription licence (3 years) - 1 user - academic, volume - 101-250 licences - Mac
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 4 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Linux Enterprise Server w/3 Years 24x7 Support - 4 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 10 users - hosted
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance
Cisco FirePOWER Threat Defense - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4120T-T=
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW091A
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (3 years) - 1 gateway - includes entitlement for 3 years to Spotlight Secure Connector
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1YR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 1-9 licences - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 5000-10000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for NetSight Advanced - upgrade licence - 50 managed devices, 500 APS - upgrade from 25 managed devices, 250 APS - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL260A#ABB
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 9650; SuperMassive 9600
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M370
HPE Critical Advantage L1 - Technical support - for HPE Insight Control Linux Edition for HPE BladeSystem - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR4145T-TMC=
Microsoft Core CAL - Software assurance - 1 user CAL - Platform - Open Value - 1 Year Acquired Year 1 - Win - All Languages
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1395, 02-SSC-1468
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Customer Service - All Languages
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 400 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ400
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 250 users - phone consulting - 1 year - 24x7 - for P/N: EB1639056
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
LanSchool - Site Licence (subscription licence) (1 year) + Technical Support - 1 school (up to 2000 devices) - academic - includes access to LanSchool and LanSchool Air
Microsoft Windows Remote Desktop Services - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route Base Server - 1 pack - ESD - phone consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage - Technical support - for VMware Lab Manager 4 Cloud Director w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage - Term License - for previous purchase
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Metrocluster for Linux 3PAR x86 w/1 Year 24x7 Support - 4 - 8 processors - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
Cisco Webex Production Services Technical Monitoring Assist - Medium - Technical support - for Cisco WebEx - 5001 - 10000 attendees - assistance
HPE - Subscription licence (5 years)
Extreme Networks ExtremeWorks Return to Factory - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: AL590003F-E6
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8770A#ACD, J8770A#ACE, J8770A#ACQ, J8770A#AKM, J8770A#SMG
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 793310R-B21, 793312R-B21, 793314R-B21, 816814R-B21, 816815R-B21, 816816R-B21
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ270
HPE Hortonworks Data Flow Edge MiNiFi - Subscription (1 year) + 1 Year 24x7 Support - 1000 agents - ESD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX550 - Subscription licence (5 years) - 1 device
Extreme Networks ExtremeWorks Managed Services ResponsePLUS Next Business Day Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: NBD - for P/N: 30138
Juniper Networks Unified Threat Management for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
Synology Device License X 8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 3 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour (for 12TB storage array) - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Red Hat Enterprise Virtualization - Standard subscription (5 years) + 5 Years 24x7 Support - 2 sockets
HPE Installation Service - Installation / configuration - 1 incident - on-site - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - pick-up and return - 9x5 - for Chromebook 14, 14a, 14b, 15; Chromebook x2; x360; ENVY 17; Stream 11, 13, 14; Stream x360
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48-HW
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
D-Link Assist Silver Category A - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DSN-610, 640; DGS 3630; DWS 3024, 3160, 4026; DXS 1100, 3400; Web Smart DXS-1210-12
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JX923A
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for VMware ESXi - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - must be purchased after 30 days from product purchase, for licences to be utilised on non-Zebra device terminals, Zebra partner acting as 1-st line of response - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
SonicWall Software Support 8X5 - Technical support - for SonicWall NSv 1600 - phone consulting - 1 year - 8x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/1 Year 9x5 Support - 100 concurrent connections - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Computrace Mobile Basic - Subscription licence (4 Years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Cloud Managed RDS - Subscription licence (3 years) - 1 user - hosted - non-commercial
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - consulting - 3 years - 24x7
Cisco Threat Defense Threat Protection - subscription licence (1 year) - 1 appliance
datAshur BT Management Console - Subscription licence (3 years) - volume - 1-99 licences
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard WebBlocker for FireboxV Small - subscription licence (1 year) - 1 virtual appliance
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
Panasonic Protection Plus - Accidental damage coverage - parts and labour - 5 years - for Toughbook 19, 55, CF-08, CF-30, CF-52, CF-74, CF-F8, CF-H1, CF-T8, CF-U1, CF-W8
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - Single Language
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya WLAN Orchestration System - 50 access points - phone consulting - 1 year - 24x7 - for P/N: WLC0050WOS
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - for Firebox T15
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
Cisco Partner Support Service SWSS - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX936A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 2 processors - consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for NSa 6700
Power BI Premium P2 - Subscription licence (1 month) - 1 user - hosted - academic, volume, Student, Faculty - All Languages
Veritas Essential Support - Technical support (renewal) - for VERITAS NetBackup Platform Base - Complete Edition with Flexible Licensing - On-Premise licence - 1 front end TB plus - GOV - GLP - phone consulting - 2 years - 24x7 - response time: 30 min
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch (32 ports) - for P/N: MS410-32-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch (32 ports) - for P/N: MS410-32-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 4 processors - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 5; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2; T15p Gen 2
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Microsoft Audio Conferencing Extended Dial-out - Subscription licence - 1 user - hosted - academic, volume - All Languages - Canada, United States
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 10 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1 DAY
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1399, 02-SSC-1469
Acronis Access Advanced - Maintenance (renewal) (1 year) - 1 user - volume - 0-250 licences - ESD - Win, Mac, Android, iOS - English
Cisco Meraki MI Medium - Enterprise - Term License - 1 appliance
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (2 years) - 1 appliance
SonicWall Analytics - Subscription licence (3 years)
Microsoft Dynamics 365 Remote Assist - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years (2nd/3rd year) - pick-up and return
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY793A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 437504-B22R
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Microsoft Intune - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Production Instance - Subscription licence (1 month) - hosted - GOV, additional product - Open Value Subscription - Level D - Open
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCloud Request Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ370
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
AudioCodes Customer Support - Extended service agreement - 1 year - shipment
HPE Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
AppDynamics Advanced Test & Dev Edition APM Any Language - Term License - hosted
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
NVIDIA Grid Virtual PC - Subscription licence renewal (4 months) - 1 concurrent user
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
Cisco Digital Network Architecture Advantage - Term License (7 years) - 48 ports - for P/N: C9300-48H-A, C9300-48U-A-WS, C9300-48UB-A, C9300-48UN-A, C9300-48UXM-A
datAshur BT Management Console - Subscription licence (1 year) - volume - 1000-1999 licences
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch (16 ports) - for P/N: MS410-16-HW
NVIDIA Grid Virtual PC - Subscription licence renewal (51 months) - 1 concurrent user
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
Corel PDF Fusion - Maintenance (1 year) - 1 user - CTL - Level D (61-120) - Win - English
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Standard product group - phone consulting - 5 years - 9x5
HPE Easy Connect Premium - Subscription licence (5 years) - 1 server - non-commercial - United Kingdom, United States - for ProLiant EC200a Expansion, EC200a Premium
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 470 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Cisco CON-ECMUS-LN3524LK
Cisco Meraki MX600 Advanced Security - Subscription licence (1 year) - for P/N: MX600-HW
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 named users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Amazon Web Services - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 100-199 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 25000 devices - ESD
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack - Technical support - phone consulting - 3 years - 24x7
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 100-249 licences - Open
SonicWall Cloud Edge Secure Access - Subscription licence (1 year) - 1 user - hosted - volume - 250-499 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
Cisco FirePOWER Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4120T-TM=
dotConnect for Oracle Mobile Standard Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence (1 year) - 1 device
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Zebra Master Terminal Emulation Pool Server - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 260 G4, 285 G6, 295 G6; Desktop Pro A 300 G3; ProDesk 40X G6; ProOne 400 G6, 440 G6
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Digital Network Architecture Essentials - Term License (3 years) - 24 ports
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for Firebox M5600
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-48-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 4 years - 9x5 - repair time: 3-7 business days - for EliteBook 1050 G1; EliteBook x360; ZBook 15u G5, 15u G6
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for PowerEdge R710, R740
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall SOHO Wireless-N
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
Cisco Smart Net Total Care Software Support Service - Technical support - for R-PI36-SW-K9 - phone consulting - 1 year - 24x7
HP Performance Center .Net Record/Replay - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941A, BB941AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 320-48 - Subscription licence (5 years) - for P/N: MS320-48-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW186A
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 500-999 licences - Win, Android, Link-OS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Cisco CX Success Tracks Level 2 - Technical support - for C9200CX-DNA-A-8=, C9200CX-DNA-A-8, C9200CX-8-E-A - phone consulting - 24x7 - response time: 30 min
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 years Support - 1 appliance - for P/N: MX84-HW
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 251-1000 licences - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 25 users
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - 100 users/devices - phone consulting - 1 year - 24x7
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continuous Access EVA P6300 - 1 licence - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Committed Service Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P/N: 7Y75CTO1WW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSA 3600 - Subscription licence (2 years) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco MERAKI MX68 SDW ENTERPRISE
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ370W
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control - 8 servers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 3650, 3650 High Availability
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
SonicWall Comprehensive Anti-Spam Service for TZ 350 Series - Subscription licence (1 year) - 1 appliance - for P/N: 02-SSC-0942, 02-SSC-1843
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - 13x5 - for Color LaserJet Pro CP1025, CP1025nw, M252dw, M252n
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
Cisco Software Application Support - Technical support - for ESS-AC-SPL-RTU-1= - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 5650 - Subscription licence (3 years) - 1 appliance - for NSa 5650, 5650 High Availability
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard for Linux Oracle Toolkit - 1 cluster - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 203 - phone consulting - 4 years - 24x7 - response time: 2 h
SuSE Linux Enterprise Server - Subscription (3 years) + 3 Years 9x5 Support - 1-2 sockets/virtual machines - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
HP Performance Center - (1 year) - volume
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle - 100 concurrent connections - phone consulting - 4 years - 9x5
Microsoft Forefront Endpoint Protection - Subscription licence - 1 user - academic, Enterprise - Open Value Subscription - Level E - Win - All Languages
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 250 additional nodes - phone consulting - 3 years - 24x7
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Visio Pro - All Languages
Microsoft Project Professional - Software assurance - 1 ProjectServer CAL - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 server (unlimited clients) - ESD - Win - English
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 13 3380, 3190, 31XX 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - consulting - 4 years - 24x7 - response time: 2 h
HP Performance Center Remote Access Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Microsoft Advanced Threat Analytics - All Languages
SonicWall Content Filtering Premium Business Edition for SuperMassive 9600 - Subscription licence (2 years) - 1 appliance - for SuperMassive 9600, 9600 High Availability, 9600 TotalSecure
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HP Application Lifecycle Management - Subscription licence (3 years) - hosted
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G5, 15 G6, Studio x360 G5
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 200 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
HP Performance Center .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Rights Manager - 1 licence - phone consulting - 3 years - 9x5
Cisco Digital Network Architecture Essentials - Term License (5 years) - 12 ports
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM300
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
Acronis Access - Subscription licence renewal (1 year) - 1 user - volume - 1001-5000 licences - Win, Mac, Android, iOS - English
Electronic HP Care Pack Software Technical Support - Technical support - for TROY Secure Document Printing Solution - 301-400 licences - phone consulting - 3 years - 9x5 - for TROY Secure Document Printing for Cerner Linux CUPS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/3 Years 24x7 Support - subscription - 1 server - 32/64-bit - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
Microsoft PowerApps Additional File Storage - Subscription licence (1 month) - hosted - academic, volume, Student, Faculty - All Languages
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 870 - phone consulting - 3 years - 24x7
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from VMware View Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX68-HW
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level B (10-24) - Win - English
SonicWall Intrusion Prevention, Anti-Malware and Application Control for SuperMassive 9400 - Subscription licence (2 years) - 1 firewall - for SuperMassive 9400, 9400 High Availability, 9400 TotalSecure
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ470W
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 350 Series - Subscription licence (3 years) - 1 appliance - for P/N: 02-SSC-0942, 02-SSC-1843
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for PowerEdge R230
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 24x7
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE PLATFORM ADVISORY WORKSHOP L2
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70s Gen 3; ThinkStation P300; P310; P320; P330; P330 Gen 2; P34X; P35X; P360
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-3464
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 5000 endpoints - ESD - Linux, Win, Mac
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 3YR
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Honeywell Software Client Pack - Maintenance (3 years) - Android
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ270W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL256A#ABB
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
Juniper Networks - Subscription licence (1 year) - 25 devices
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - consulting - 1 year - 9x5
Cisco Digital Network Architecture Essentials - Term License (5 years) - 12 ports
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 1000, 1110, 3000, D2660, Ink Advantage 1115; ScanJet 200, 300
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment - 10 servers - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics AX Device - Subscription licence (1 month) - 1 device - academic, Student, Faculty - Campus, School, EES - Win - All Languages
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
Microsoft Windows Remote Desktop Services - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
SonicWall Comprehensive Gateway Security Suite for NSv 10 Virtual Appliance - Subscription licence (3 years)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSa 4600, 4600 High Availability, 4600 TotalSecure
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for NSa 6650, 6650 High Availability
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Hewlett Packard Enterprise HG6E9E
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp C PJB projectors) - 5 years - shipment - response time: 24 h
TSS Preowned Desktop 8x5 1YR
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for NSa 2700
Microsoft SharePoint Server - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ370W
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Surestore Secure Manager Virtual Array - consulting - 5 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (3 years) - 1 appliance
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 1 year - 24x7 - response time: 2 h
SentinelOne Vigilance Readiness - Subscription licence (1 year) - volume, corporate - up to 1000 licences
Juniper Networks Unified Threat Management for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Secure Fabric OS - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH147A#ABB, JH147AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HP Analytics Proactive Management Premium Service - Subscription licence (1 year) + 1 Year Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
Cisco XDR Essential - Subscription licence - hosted
HP Performance Center Load Generator Dedicated - Subscription (1 month) - hosted
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkCentre M625; M630; M70; M72X; M75; M75s Gen 2; M75t Gen 2; V50t-13; V530; V530-15
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 38 months - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Hewlett Packard Enterprise H9PG3E
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - for HPE StoreOnce Recovery Manager Central Base
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP Business Slim, N223, N246, V194, v197, V212, v213, V214, v243, V270, vh22, VH240, VH27
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual Apps - Subscription licence renewal (14 months) - 1 concurrent user
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Mobile Asset Management Distance Matrix Manual - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - North America
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License (5 years) - 1 access point - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXE-E-WS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 50 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 100-199 licences - for Cisco IronPort Email Security Appliance C170
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 100 users
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 57 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
SonicWall Comprehensive Anti-Spam Service for NSA 2650 - Subscription licence (1 year) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Europe
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
datAshur BT Management Console - Subscription licence (2 years) - volume - 2000+ level
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 72/82xx - 1 array - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Standard w/1 Year 9x5 Support - 25 VMs - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (60 days) - 50000 users
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Windows Server Datacenter Edition - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw, MFP M479fnw
Cisco Core & Aggregation Essentials - Term License (5 years) - 100 Gbps - SIA - for P/N: 8201-SYS, 8202-SYS, 8800-LC-48H=, 8800-LC-48H-A=
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 100 users - for P/N: 01-SSC-7416
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX84-HW
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX84-HW
SonicWall Network Security Manager Essential - Subscription licence (4 Years)
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year Premium Support - 15 moonshot cartridges - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 500+ level - phone consulting - 5 years - 9x5
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
Cisco Meraki MS Series 320-48LP - Subscription licence (1 year) - for P/N: MS320-48LP-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5500-24G, A5500-24G-SFP, A5500-48G
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX600-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HP Performance Center Wireless - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Cisco Meraki Systems Manager Enterprise - Subscription licence (1 day) - hosted
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
NetApp 4hr Parts Replacement SupportEdge PartnerSelect TechCARE Professional S/N 952052003572 952053000291 01/04/24 - 31/03/2025
IntelliJ IDEA 20-49 Ultimate Commercial Annual Subscription(Each) (media: ESD Version: 15 End-user details required Minimum order quantity: 20) (471)
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba Intelligent Management Center High Availability - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - All Languages
CorelSure Maintenance - New releases update - for Corel Painter - 1 user - volume - 5-50 licences - 2 years - Multi-Lingual
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 1/1/1 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ProDesk 400 G7, 405 G6, 405 G8
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 500 users
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 870 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 1-9 licences - Win
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (2 years) - Secure Upgrade Plus - Essential Edition
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 51 months - 24x7 - response time: 4 h
Epson Cover Plus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 2 days - for SureColor SC-P20000, SC-P20000SE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG), IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment - 10 servers - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
SWSS UPGRADES Security License for Modular Platforms
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 17122
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Unified Threat Management for SRX340 Services Gateway - Subscription licence (5 years) - 1 gateway
HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for LaserJet 5200, 5200dtn, 5200L, 5200Lx, 5200n, 5200tn
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW774A
Microsoft Dynamics 365 for Project Service Automation, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX220 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 500 endpoints - ESD
Cisco SMARTnet Software Support Service - Technical support - for LIC-TP-10X-ROOM - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Advanced Gateway Security Suite Bundle for SOHO 250 Series - Subscription licence (1 year) - for P/N: 02-SSC-0938, 02-SSC-1815
SonicWall Software Support 24X7 - Technical support - for SonicWALL Secure Mobile Access 500v - up to 25 users - phone consulting - 1 year - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 300 - for VMware ESXi - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 5 years - 24x7
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (10 years) - 48 ports
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
DriveSecurity - Subscription licence (1 year) - volume - 500-999 licences - Win, Mac
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-6099, 02-SSC-6100, 02-SSC-6101, 03-SSC-0010, 03-SSC-0011, 03-SSC-0012
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 2 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) + 24x7 Support - for NSa 9250, 9250 High Availability
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Power BI Premium EM3 - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - additional product, Open, add-on to Office Pro Plus - All Languages
Cisco Threat Defense Threat and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TC=
HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - 9x5 - for ZBook 14u G4, 14u G6, 15 G4, 15u G3, 15u G4, 15u G5, 15u G6, 17 G2, 17 G3, 17 G4
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - academic - Open Value Subscription - Open Student - All Languages
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 6700
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 2 PB capacity - consulting - 4 years - 8x5 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Virus for SRX650 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Fabric Manager Server - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Installation & Startup Service - Installation / configuration - for Aruba AirWave
Cisco Meraki Enterprise - subscription licence (3 years) - 1 switch
Zebra ENTBRX Zebra OneCare Technical and Software Support 8 x 5, renewal of existing contract. 3 year duration, does not include comprehensive coverage.
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-5699, 01-SSC-6101, 01-SSC-6297
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for C1F1PISR4330SK9 - phone consulting - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HP Performance Center Remote Access - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Juniper Networks Intrusion Detection and Prevention for SRX1400 - Subscription licence renewal (1 year) - 1 device
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE CONVERGED MANAGEMENT WSHOP SVC
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 2 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5500-48G EI Switch
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - Single Language
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 2 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ570W
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2, from CRM Professional, Offer - Win
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to CRM Basic, Offer - All Languages
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - carry-in - repair time: 15 business days - for Intermec PM42
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 13b - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 1000 endpoints - ESD
HPE Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
Cisco Smart Net Total Care Software Support Service - Technical support - for HX-VSP-6-5-STD-D - phone consulting - 1 year - 24x7
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSsp 12400 High Availability
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for NetSight Advanced - licence - 10 devices, 100 access points, 25 remote clients - phone consulting - 1 year - 24x7
Microsoft Exchange Server - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Command View - consulting - 3 years - 8x5 - response time: 2 h
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
APC InfraStruXure Follow On Preparation - Installation / configuration - business hours
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 25
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite for SuperMassive 9800 - Subscription licence (1 year) + Dynamic Support 24X7 - 1 appliance - for SuperMassive 9800, 9800 High Availability
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for C1FPAIR1000K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
ThousandEyes End User Monitoring Essentials - Term License - hosted
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX650 Services Gateway - Subscription licence (3 years) - 1 device
Cisco Email Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (4 Years) - 1 concurrent user
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Branch Intelligent Management Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b2000
Red Hat Enterprise Linux for Virtual Datacenters - Premium subscription (3 years) + Red Hat Support - 2 sockets
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CT5508-250A, LIC-CT5508-250A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-250A, L-LIC-CT5508-250A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware GSX Server - 4 processors - consulting - 3 years - 24x7
Cisco Digital Network Architecture Advantage - Term License - Enterprise Agreement - new purchase
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control - 8 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY792A
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (3 years)
Eaton Intelligent Power Manager Optimize - Subscription licence (1 year) - 1 node
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 2 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open, add-on to Microsoft Advanced Threat Analytics - All Languages
Red Hat Network Satellite Flexible License - Standard subscription (3 years) + 3 Years 24x7 Support - Linux
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8994A#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T830
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Add-On - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL253A#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Networks Network Access Control Identity & Access - 12000 end-systems - phone consulting - 1 year - 24x7
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Swytch, Swytch Laptop Link for Video Conferencing in Meeting Rooms
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T55
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HP Absolute Data & Device Security for Education Premium - Subscription licence (2 years) - Win, Mac, Android
APC Extended Warranty - Technical support - for InfraStruXure Central Enterprise - phone consulting - 1 year - 24x7 - for P/N: AP9475
Cisco Spark Board - subscription licence - 1 licence
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BC023A#ABB, BC023A#ABU, BC023A#AC3, BC023A#ACE, BC023A#AKJ, BC023AR, BC023AR#ABA
XML Editor Enterprise - - Win
McAfee Anti-Malware for SafeConsole Cloud - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 9x5
HPE Installation Service - Installation (for single chassis with 1 blade server) - 9x5 - for P/N: 437504-B22R
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
Hewlett Packard Enterprise H9BH0E
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Additional Print Release Station - ESD - phone consulting - 5 years - 9x5
Cisco Meraki MV Sense - Subscription licence (10 years)
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Customer Service - All Languages
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL376A
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 25 users
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 10 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
PostgreSQL Data Access Components (PgDAC) Standard Edition - Site Licence (subscription licence renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 100 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Plantronics Manager Pro - Subscription licence (1 year) - 2500-11000 users - hosted - with Acoustic Analysis Suite
SonicWall Network Security Manager Essential - Subscription licence (3 years)
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HP Absolute Data & Device Security Professional - Subscription licence (4 Years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T1530, T1530 PostScript
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra AirDefense Service Platform Commissioning - Installation / configuration - on-site
Cisco Independent Software Vendor Application Services - Technical support - for VMW-VSP-EPL-D5A=, VMW-VSP-EPL-D5A - phone consulting - 5 years - 24x7 - response time: 1 h
HPE Proactive Care Advanced Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 with Defective Media Retention - Technical support - for HPE StoreOnce 2000 Catalyst - phone consulting - 3 years - 24x7 - response time: 2 h - for P/N: BB858AAE, BB859AAE, BB887A, BB887AAE, BB887AR
Cisco Web Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 10001-20000 licences
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Advanced Gateway Security Suite for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
HPE Proactive Care 24x7 Software Service - Technical support - for VMware HCI Kit Advanced - OEM - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E16AR#ABH, B7E17SB, B7E18SB, B7E19SB
Cisco Meraki Insight Small - Subscription licence (10 years) - up to 250 Mbps
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Additional Print Release Station - ESD - phone consulting - 4 years - 9x5
Elo Extended Warranty Advance Unit Replacement - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - repair time: 14 days - must be purchased within 2 years of the product purchase - for EloPOS System i2, i3, i5; Elo PayPoint, PayPoint Plus; I-Series ESY15, ESY22
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for ultra high printers) - 3 years - shipment - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9020, 9022, 9025, 9028
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkCentre M60, M60q Chromebox, M70q Gen 3, M70t Gen 3, ThinkCentre neo 50q Gen 4
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 - 2 processors - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term License (3 years)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft / Novell Software - consulting - 1 year - 24x7
HP Care Pack Software Technical Support - Technical support - for SuSE Linux for IA-32 - 8 processors - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 250 access points - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Avaya IPSEC - 500 users - not for Virtual Appliance - phone consulting - 1 year - 24x7
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce Pro WF-6090D2TWC, WF-6090DTWC, WF-6090DW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 75XX; Officejet Pro 7720, 8500A A910, 87XX, 90XX, K8600
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N2348UPQ-BA-BUN, N2348UPQ-BA-BUN++
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH148A#ABB, JH148AR
Cisco Digital Network Architecture Advantage - Term Licence renewal (1 year)
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - additional product, 2 Year Acquired Year 2, from CRM Essentials, Offer - Win - Single Language
Microsoft Windows Server 2012 Datacenter Edition - Subscription licence (5 years) - 1 appliance - non-commercial - United Kingdom, United States - for ProLiant EC200a Base, EC200a Expansion, EC200a Premium
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for eserver xSeries 235; eServer xSeries 255; 366; RXE-100; System x3655
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS B3000 With Storage
SonicWall Analytics (Syslog) - Subscription licence (1 year)
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/3 Years 24x7 Support - 4 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC72
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for R-PI310-SW-K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - extended service agreement - 5 years - shipment
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Networks Software Group 1 - consulting - 3 years - 8x5 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - unlimited storage - phone consulting - 1 year - 24x7 - response time: 1 h
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ270
HPE Proactive Care 24x7 Software Service - technical support - for HPE Performance Cluster Manager w/3 Years 24x7 Support - 5 years
Power BI Premium EM1 - Subscription licence (1 month) - 1 user - hosted - academic, volume, Student, Faculty - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 2600, 2650
Skype for Business Server Online (Plan 2) - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Win, Mac - Single Language
Hewlett Packard Enterprise HF9C0E
Quantum StorageCare Silver Software Support Plan - Technical support - for Quantum vmPRO SmartMotion - 5 sockets - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 1 year - pick-up and return - 9x5 - for HP 470 G8; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 3 - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from VMware View Enterprise - phone consulting - 5 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 25-49 licences - includes ATP for Office 365 or G Suite
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7 - response time: 2 h
HP Factory Express - Extended service agreement - 1 year - on-site
NETGEAR Business Central Wireless Manager - Subscription licence (1 year) - 10 access points - hosted
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 5 years - on-site - 9x5 - response time: NBD
ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 7309BF7, 7309BF9, 7309BR6
Zyxel Content Filtering/SecuReporter Premium/SPS - Subscription licence (1 year) - for Zyxel USG20W-VPN
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 5 years - carry-in - 9x5 - for ProBook 430 G6, 430 G7, 430 G8, 440 G6, 440 G8, 44X G9, 450 G6, 450 G8, 455 G9
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 75-2499 licences - Win, Pocket PC, Android, Link-OS
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 500-1499 licences
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 642136-371, 642137R-001, 669804R-B21, 669805R-B21, 703930-371, 710726-S05
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for SuperMassive 9600, 9600 High Availability
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vShield Endpoint w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - GOV - Open Value Subscription - Level D (250-499) - additional product, Open, from CRM Professional, Offer - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall for Aruba 3600 - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 1 year - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE - Technical support - 1 year
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 2 ports - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - phone consulting - 5 years - 24x7
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS14-24
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 year) - 1 user - hosted - academic - Open Value Subscription - Level F - Open Faculty, from SA - All Languages
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Barracuda Load Balancer Virtual License 540 Subscription 1 Month
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft 365 Apps for enterprise - Subscription licence (1 month) - 1 user - academic, Enterprise - Open Value Subscription - Open Student - Win, Mac - All Languages
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
Plan SaaS Manager All user bands
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Job Accounting Basic Reporting Module - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Enterprise Edition - upgrade licence - 10 named users - OEM - ESD - upgrade from VMware Horizon Advanced - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for P/N: L-FPR1120-P=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft 365 A5 Compliance - Subscription licence - 1 user - hosted - academic - School - from Azure Information Protection Premium P2 - All Languages
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2; MX12; Pro Tablet 608 G1; Pro x2; TX1 POS Solution
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB
Juniper Networks Intrusion Detection and Prevention for SRX210 - Subscription licence (3 years) - 1 device
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
SWSS UPGRADES Prime Infra 1.x 2.x LF to PI 3.0 LF Up
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard w/3 Years 24x7 Support - upgrade licence - OEM - ESD - upgrade from VMware vCloud Suite Enterprise - phone consulting - 3 years - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; ProDesk 600 G1; Workstation Z2, Z240, Z6 G4, Z8 G4
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 1501-3000 licences - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 4200 - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR, Q0F22A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Veeam Backup for Microsoft Office 365 - Subscription licence (5 years) + 24x7 Support - 1 end-user mailbox - OEM, public sector - ESD - min. of 10 licenses - Win
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 250-499 licences
HPE LoadRunner Wireless Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Medium - 3 years
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
HP Quality Center Enterprise Edition with Business Process Testing - Subscription licence (3 months) - 1 concurrent user - hosted
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/1 Year 24x7 Support - unlimited sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for IA32 - consulting - 1 year - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 3001-4000 licences
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics AX Device - Subscription licence (1 month) - 1 device - academic, Student, Faculty - School, EES - for SA - Win - All Languages
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M75n IoT; M75s Gen 2; M75t Gen 2; ThinkEdge SE50; V50s-07; V530-15; V55t-15
Cisco Digital Network Architecture Essentials - Term License (5 years) - 48 ports - for P/N: C9200L-48P-4X-E-WS, C9200L-48PXG-2Y-E, C9200L-48PXG-4X-E, C9200L-48T-4G-E-WS
Commercial LG up to 55" 3-5 Year Box Swap Warranty
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence (5 years) - 1 device
SonicWall TotalSecure Email - Subscription licence (1 year) - 1000 users
Red Hat Enterprise Linux Server for HPC Compute Node - W/ Smart Management - subscription licence (1 year) - 2 sockets - ESD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
Poly Clariti Upgrade Service - Implementation - up to 3 infrastructure products
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD
SonicWall Comprehensive Anti-Spam Service for NSA 5650 - Subscription licence (1 year) - 1 appliance - for NSa 5650, 5650 High Availability
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for Network Security Virtual (NSV) 270 Virtual Appliance High Availability
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL325 Gen10, DL325 Gen10 Entry
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for NSa 4700
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Operation - 10 racks - phone consulting - 3 years - 24x7
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - repair time: 30 days - for Mediant 2600 E-SBC
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSA 3650 - Subscription licence (2 years) - 1 appliance
ASUS Warranty Extension - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 1 year (2nd year) - pick-up and return - response time: 5 business days - for FX503; ROG GL75X; VivoBook S14; S15; ZenBook 3 Deluxe UX490; Zenbook Flip S UX370
DataGrip - Subscription licence (2nd year) - 1 user - volume, commercial - 20-49 licences - ESD - Linux, Win, Mac
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, for CRM Professional Add-On to Office 365, Offer
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Web Application Firewall Service - Subscription licence (2 years)
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for RM-IP10
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vShield App w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ570
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Software Application Support - Technical support - for N520-S-I - phone consulting - 1 year - 24x7 - for P/N: N520-S-I
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Standard - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Aruba ClearPass Cx000V VM-Based Appliance - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 190 - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for SonicWall TZ500, TZ500 High Availability, TZ500W
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Standard (v. 7) - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft MSDN Operating Systems - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Surestore Secure Manager Virtual Array - consulting - 4 years - 24x7
Cisco SMARTnet Software Support Service - Technical support - for C1F1PISR1100S8PK9 - phone consulting - 3 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - 1 device - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL460c G5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Standard - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Amazon Web Services - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - unlimited guests - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS12-10FPOE
Cisco CON-ECMUS-CSR100A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - 10 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Standard Software Platform - upgrade from HP ProCurve Manager Plus - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 500 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
SonicWall REST API Activation - Subscription licence (5 years) - for CSa 1000
Cisco Solution Support - Technical support - for DNA-P-T2-A-5Y - On-Premise licence - for Cisco DNA Advantage - phone consulting - 5 years - 24x7 - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-2.5G-AX-1S=, L-CSR-2.5G-AX-3S= - phone consulting - 1 year - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW186A
Cisco Threat Defense Malware Protection - Term License (1 year) - 1 appliance - ESD - for P/N: L-ASA5525T-AMP=
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 9450
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Backup Server - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 1 year - on-site - 13x5 - response time: 4 h
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-24X-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cloudera Enterprise Data Engineering Edition - Subscription licence (1 year) + 1 Year 8x5 Bronze Support - 1 node - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 24x7
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ370
SonicWall Network Security Manager Essential - Subscription licence (5 years)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 2 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS14-48
Power BI Pro - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 3650 - Subscription licence (3 years) - 1 appliance - for NSa 3650, 3650 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Enterprise Package - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for NSV 300 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 5000 users - for P/N: 01-SSC-7414
HPE Proactive Care 24x7 Software Service - Technical support - for HPE P2000 Array System Remote Snap - 1 disk array - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE Installation & Startup Service - Installation / configuration - for HPE 3PAR 20000 All-inclusive Single System Software
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-2-SW-K9 - phone consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N9K-C9396PX-BUN
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 75-2499 licences - Win, Pocket PC, Android, Link-OS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for NSsp 13700
Hewlett Packard Enterprise Q9Y74AAE software license/upgrade 1 license(s) Subscription 3 year(s)
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
PostgreSQL Data Access Components (PgDAC) Professional Edition - Single Licence (subscription renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty, from CRM Basic, Offer - All Languages
Juniper Networks Unified Threat Management for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
Juniper Networks Juniper-Sophos Anti-Spam for SRX100/SRX110 Services Gateway - Subscription licence (1 year) - 1 device
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 1 additional node
SuSE Linux Enterprise Live Kernel Patching for SAP - Subscription (3 years) - 1-2 sockets - ESD
Electronic HP Care Pack Next Business Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro 3500 f1
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-3154, 02-SSC-3513
WatchGuard Firebox Cloud Medium - subscription licence (1 year) + 1 Year 24x7 Gold Support - 1 licence - with Total Security Suite (1 year)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Cluster Management Utility Flexible License w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Standard Connector - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-10-K9 - phone consulting - 1 year - 24x7
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB917D, BB917DR
Cisco Meraki MR Series Advanced - Subscription upgrade licence (5 years) + 5 Years Advanced Upgrade Support
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 1 named user - web support - 1 year - business hours - response time: 1-2 business days
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV50S-STD - phone consulting - 1 year - 24x7
Resource Coordination
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - unlimited capacity, 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5677, 01-SSC-6084, 01-SSC-6296
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - from SA, from CRM Basic, Offer - All Languages
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, for CRM Professional Add-On to Office 365, Offer
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (3 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
Cisco Meraki Enterprise - Subscription licence (5 years) - 24 ports
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term Licence renewal (1 year) - 1 switch (48 fibre ports) - renewals only
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT3504-1A - phone consulting - 3 years - 24x7 - for P/N: LIC-CT3504-1A
Hewlett Packard Enterprise HR2P0E
HPE Helion Development Platform - Subscription licence (3 years) + 3 Years 24x7 Support - 50 servers - hosted - electronic
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
Cisco Partner Support Service Software Upgrade - Technical support - for CCX-11-WFM-LIC - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
SonicWall Compliance Subscription - Subscription licence (3 years) - 1 server, 10'000 users
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX952A
HPE - Extended service agreement - parts and labour - 3 years - on-site
Cisco Meraki MS Series 420-24 - Subscription licence (5 years) - for P/N: MS420-24-HW
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6510
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 225 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for SuperMassive 9200, 9200 High Availability
Zebra Technical and Software Support - Technical support - for Wavelink Communication Server or Client - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ570W
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: B7E10AR, K2Q12AR, K2Q15AR, M0T57AR, M0T58AR, M0T59AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) - hosted - for P/N: MX64-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 500 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ500, TZ500 High Availability
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
HPE Critical Advantage L3 - Technical support - for HPE ProLiant Essentials Lights Out 100i Advanced Pack - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
Secure server disposal
SonicWall Capture Advanced Threat Protection Service for NSv 800 Amazon Web Services - Subscription licence (3 years) - for P/N: 02-SSC-0650, 02-SSC-0914
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 2700
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 500 users - hosted
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Installation & Startup Service - Technical support - for VMware vSphere Enterprise Edition - OEM, Enterprise - consulting - 3 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-G610-8-16G-0
SonicWall TotalSecure Email - Subscription licence (3 years) - 2000 users
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Integrated Lights-Out (iLO) Essentials w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1 DAY
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 5-24 licences
APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Expert - 100 nodes - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for UWL-11X-STD - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP E4200-24G Switch
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - 9x5 - repair time: next business day - for PageWide Managed P75050dn
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176n, MFP M177fw, MFP M274n, MFP M277dw, MFP M277n
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server - subscription - 32/64-bit - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1395, 02-SSC-1468, 02-SSC-3152, 02-SSC-3454, 02-SSC-3464, 02-SSC-3497
Cisco Smart Net Total Care Software Support Service - Technical support - for N3K-16T-UPG= - phone consulting - 1 year - 24x7 - for P/N: N3K-16T-UPG=
HPE LoadRunner SAP Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for NSsp 15700
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus - upgrade licence - 6 processors - OEM - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba Meridian CampaignKit - Subscription licence (5 years) - unlimited push notifications, unlimited triggers - hosted - ESD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z4 G4; ZCentral 4R
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 5000-9999 licences
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL173A#BB
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 59 months - 24x7 - response time: 4 h
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Project Standard - All Languages
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service Software Upgrade - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Workstation - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft SQL Server - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Standard Windows Server Essentials - 1 machine - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 4 cores - phone consulting - 5 years - 24x7 - response time: 2 h
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - OEM - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-VMM-K9= - phone consulting - 3 years - 24x7
SonicWall Content Filtering Premium Business Edition for NSA 3650 - Subscription licence (3 years) - 1 appliance - for NSa 3650, 3650 High Availability
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT GS980M/52
ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: 4 h - for P/N: 7309BF7, 7309BF9, 7309BR6
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 3650 - Subscription licence (1 year) - 1 appliance
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX64W-HW
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 1000-1999 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Starter - 2 processors - phone consulting - 3 years - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance - for P/N: 01-SSC-0213, 01-SSC-0514, 01-SSC-1358, 01-SSC-1705, 02-SSC-0574
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 5 months - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - consulting - 5 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T3500 Production eMFP
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR550 7X03
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN for Remote Office Branch Office - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - unlimited capacity - phone consulting - 5 years - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 750 users
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 2600 - 1 licence - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure - 2 processors - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 101-500 licences - phone consulting - 3 years - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ470
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (3 years) - for Microsoft Azure - for P/N: 02-SSC-3426
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721; Flex System Enterprise Chassis 8721
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4112T-TMC=
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Jetmobile Enterprise Secure Printing - phone consulting - 5 years - 9x5 - response time: 2 h
McAfee Anti-Virus - Subscription licence (a la carte) (1 year) - 1 user - volume - 500-999 licences - for Cisco IronPort Email Security Appliance C170
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D, BB917DR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - 1000+ seats
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 826041-B21, 826041R-B21, 826090-B21, 872627-B21, 872628-B21, 872628R-B21, 873945-B21
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (5 years) - 1 gateway
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya WLAN Orchestration System - 10 access points - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard w/3 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Microsoft Autopilot PKID registration (Lenovo) - Remote configuration
HPE Network Configuration and Integration Service - Configuration - on-site - business hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Insight Large - Subscription licence (3 years) - up to 5 Gbps
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
Cisco Meraki Enterprise - subscription licence (3 years) - 1 switch
Cisco Meraki Advanced Security - Subscription licence (10 years) - hosted - for P/N: MX64W-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Service Health Manager Software Module - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 500-999 licences - Win, Mac
Hewlett Packard Enterprise H8XV4E
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b3000
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSsp 15700
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, from SA - All Languages
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 4400 - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) - 1 appliance - for Firebox T35-W
Cisco Meraki VMX Enterprise - Medium - Subscription licence (1 year)
Electronic HP Care Pack Software Technical Support - Technical support - for MS Windows IA-64 - consulting - 3 years - 9x5
Microsoft MSDN Platforms - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
Juniper Networks Juniper-Websense enhanced Web filtering for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (5 years) + 5 Years 9x5 Support - 1 licence
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (3-year on-site): ThinkCentre E73; M32; M53; M600; M625q; M700; M70c; M70q; M70s; M70t; M710e; M710q; M710s; M710t; M715q; M715q (2nd Gen); M715s; M715t; M720e; M720q; M720s; M720t; M725s; M73; M73e; M75n; M75n IoT; M75q Gen 2; M75q-1; M75s Gen 2; M75s-1; M78; M79; M800; M80q; M80s; M80t; M83
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G6, 11 G7, 11A G6, 11A G8, 11MK G9, 14 G7; Chromebook x360; Stream Pro 11 G4
SonicWall Standard Support - Technical support - for SonicWALL NSv 25 - for KVM - phone consulting - 3 years - 8x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter AppSpeed w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - shipment - response time: next day - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco Fabric Manager Server / Enterprise Package - 1 switch - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Automation Center Advanced (v. 6) - 25 OS instances - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - licence - up to 500 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 60TB upgrade) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Microsoft Windows Virtual Desktop Access - Subscription licence - 1 device - Open Value - additional product - Win - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 4 years - 24x7 - response time: 2 h
WatchGuard Data Loss Prevention for Firebox Cloud Large - subscription licence (3 years) - 1 cloud instance
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for Network Security Virtual (NSV) 870 Virtual Appliance High Availability
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
APC Network Management Card for Easy UPS, 1-Phase - Subscription licence (4 Years)
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Subscription licence (3 years)
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
NVIDIA Grid Virtual PC - Subscription licence renewal (17 months) - 1 concurrent user - academic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW658A
Microsoft Forefront Endpoint Protection - Subscription licence - 1 device - academic, Enterprise - Open Value Subscription - Level F - Win - All Languages
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9200-48P-E, C9200-48P-E++, C9200-48P-E=, C9200-48P-E-RF
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vShield Endpoint - 25 virtual machines - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Cisco Software Application Support - Technical support - for L-CSMPR-LIC-50 - phone consulting - 1 year - 24x7
F-Secure Freedome VPN - Subscription licence (1 year) - 3 devices - ESD - Win, Mac, Android, iOS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
PostgreSQL Data Access Components (PgDAC) Standard Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (2 years) - 1 appliance
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8700A#ACC, J8700A#ACD, J8700A#ACE, J9448A#ABB, J9448A#ACD, J9448A#ACE, J9448AR#ABB
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HPE Insight Control Environment - 1 processor - OEM - consulting - 4 years - 24x7
HPE Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (39 months) - 1 concurrent user - academic
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 20 users/devices - upgrade from Citrix XenDesktop VDI Edition - phone consulting - 1 year - 24x7
WatchGuard APT Blocker - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JL186AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 100 users
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year LiveSecurity Service Plus - 1 device - for Firebox M440
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkStation P300; P310; P320; P330; P330 Gen 2
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Microsoft Enterprise Mobility Suite Add on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 3 servers - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence renewal (3 years) - 1 device
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco Defense Orchestrator - Subscription licence (3 years) - hosted
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (41 months) - 1 concurrent user - academic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 10000-24999 licences - ESD
Cisco Software Application Support - Technical support - for CSMST10-4.9-K9 - phone consulting - 1 year - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Collection Option - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
WatchGuard Application Control for Firebox Cloud Medium - subscription licence (1 year) - 1 cloud instance
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - consulting - 5 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA - All Languages
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco MERAKI MX250 SDW ENTERPRISE
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 8 ports
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Enterprise Package - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Solution Support - technical support - for DNA-P-T1-A-5Y - 5 years
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-64 - 8 processors - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for ScanJet Enterprise Flow 5000 s3, Enterprise Flow 5000 s4; ScanJet Enterprise Flow 5000 s5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft SQL Server Standard Core Edition - Software assurance - 2 cores - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 642136-371, 642137R-001, 669804R-B21, 669805R-B21, 703930-371, 710726-S05
Brocade Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - on-site - response time: 4 h - for Brocade 300
Cisco Smart Net Total Care Software Support Service - Technical support - for DCNM-S-M93XK9 - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ470W
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Carbonite Move - Subscription licence (60 days) + 24x7 Support - 1 source server - HPE Complete - Linux
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - 1 appliance - for NSa 6650, 6650 High Availability
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 100-249 licences - Win, Mac
AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for Pro Display XDR
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Smart Management w/3 Years 24x7 Support - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for PageWide Pro 477dwt, MFP 477dn
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 25 users
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 54 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Adobe Stock for teams (Other) - Subscription Renewal - 1 named user, 40 assets - academic - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 50000 devices - ESD
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: N9Y08A, N9Y08AR, N9Y09A, N9Y09AR, N9Y09SB, N9Y10A, N9Y10AR, N9Y11AR, Q0F50A, Q0F50AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Core CAL - Software assurance - 1 user CAL - Platform - Open Value - 3 Year Acquired Year 1 - Win - All Languages
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M70s Gen 2; M75s Gen 2; M75t Gen 2; M80; ThinkEdge SE50
REPLACEABLE WINDOW RWB-9000 ACCS GLASS
HPE VIRT SERVER ENVIRN COMPLX SVC
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 9x5 Support - 15 sockets - electronic
LANDesk Professional Services - Technical support - for LANDesk Asset Lifecycle Manager - ESD - consulting - United Kingdom
Power BI Pro - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Essentials - Term License (1 year)
Cisco Digital Network Architecture Essentials - Term License (5 years) - 24 ports - for P/N: C9300-24H-E, C9300-24UB-E, C9300-24UXB-E, C9300-24UX-E-WS, C9300-DNA-E-24=
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 10000+ level - electronic
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps - 1 user - GOV - Open Value Subscription - Level D - additional product, Open - consulting - 1 month - 24x7 - response time: 1 h
Eaton Easy Battery+ - Battery replacement
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco ASA with FirePOWER Services IPS, Apps, AMP and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-TAMC=
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for JC824A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (10 years) + Support - for P/N: MX67W-HW
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 32 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 2 processors - phone consulting - 4 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard with Operations Management Edition - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Web Application Firewall Service - Subscription licence (2 years)
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 500 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY793A
Cisco Application Visibility and Control and Web Security Essentials - Subscription licence (1 year) - 1 appliance
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for NSa 6700
HPE Cloud Managed IT - Subscription licence (1 year) - 1 server - hosted - Small Business - for ProLiant EC200a Base, EC200a Premium
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-800SR-K9 - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - hosted
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3, from CRM Basic, Offer - Win
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Extra Large - 1 year
Cisco Identity Services Engine Essentials - Subscription licence - Security Choice Enterprise Agreement (EA) 2.0 (pack of 10)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 5000 endpoints - ESD - Linux, Win, Mac, iOS
Electronic HP Care Pack Software Technical Support - Technical support - for HP Jetmobile Enterprise Security Authentication - phone consulting - 5 years - 9x5 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Applied Network Consulting and Integration Service - Installation / configuration - for HPE Cloud First Data Center Networking - 5 days - business hours
JetBrains Business Subscription - New releases update - for JetBrains GoLand - commercial - ESD - 20% continuity discount - 1 year (2nd year)
EaseOfCare 3 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Scale Series
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software Module - 25 additional monitors - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Cisco Meraki VMX100 - Subscription licence (5 years) + 5 Years Support - 1 virtual machine
HPE Foundation Care Next Business Day Software Support - Technical support - for Cisco MDS 9100 Fabric Manager - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, 1 guest - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Critical Advantage L2 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - 1 disk array - phone consulting - 3 years - 24x7
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 1YR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 1000 endpoints - ESD - Linux, Win, Mac
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5 - for HP E2520-8G-PoE Switch; HPE E2520-8-PoE Switch
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 3 years - 24x7
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1399, 02-SSC-1469
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Installation Service - Installation - on-site - for P/N: 878972R-B21, P19559-291, P19560-291, P19560R-B21, P19561-291, P19561R-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (13 months) - 1 concurrent user - academic
Allied Telesis Autonomous Wave Control Channel Blanket - Subscription licence (5 years) - up to 80 access points
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - up to 25 units - volume - for P/N: 01-SSC-8469, 01-SSC-9182, 01-SSC-9183, 01-SSC-9184
Cisco Partner Support Service Software Upgrade - technical support - for CCX-11-A-P-LIC - 1 year
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 1000 users - hosted
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP StorageWorks Secure Fabric OS - 1 switch - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Officejet Pro X451dn, X451dw, X551dw
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Cisco Meraki Cloud Archive 30 Day - Subscription licence (1 year)
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR4125T-TMC=
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for LaserJet P2035
Juniper Networks Juniper-Websense enhanced Web filtering for SRX240 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level D (50-99) - Win - English
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 200-499 licences - for Cisco IronPort Email Security Appliance C170
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 15 G5, 15u G6, 17 G6, Studio x360 G5
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 25-49 licences - Win, Mac
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional Floating License - 1 licence - volume - 20+ level - phone consulting - 2 years
SonicWall TotalSecure Email - Subscription licence (2 years) - 100 users
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Standard - 25 VMs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE 24x7 Software Technical Support - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 4 years - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - labour - 1 year - on-site - repair time: 10 business days - for Mediant 800
WatchGuard Application Control for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
WatchGuard Reputation Enabled Defense for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 870
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Red Hat Smart Management Add-on - Subscription (5 years) - 2 sockets, unlimited virtual guests - ESD - Linux
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Pointnext Tech Care Essential Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 15 min
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Zebra Technical and Software Support - Technical support - for Zebra Profile Manager Enterprise - 1-250 licences - must be purchased within 30 days of the product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech medium room solution with Tap and Rally
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - 1000+ seats
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year)
Cisco Software Application Support - Technical support - for N520-10G-2= - phone consulting - 1 year - 24x7 - for P/N: N520-10G-2=
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0651, 02-SSC-0921
Wavelink Maintenance Plan - Technical support - for Wavelink TN Client for PPC2003 4-in-1 - phone consulting - 1 year - 12x5
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AT104A, AT105A, AT106A, AT138A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRMOL Basic, Offer - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - upgrade licence - 6 processors - OEM - ESD - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 1 - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for N95-LAN1K9, N95-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N95-LAN1K9, N95-LAN1K9=
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS14-24
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-95XX-K9 - phone consulting - 1 year - 24x7
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 1 year - 24x7
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
SonicWall Compliance Subscription - Subscription licence (2 years) - 1 server, 500 users
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HPE LoadRunner Templates Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp F PJB projectors) - 5 years - shipment - response time: 24 h
HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - phone consulting - 4 years - 9x5
Cisco Digital Network Architecture Advantage - Term License (1 year)
Arista CloudVision - Subscription licence (1 month) - 500 switches - hosted - ESD - for Arista 7280R2
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 50000 endpoints - ESD
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 500-1499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 4 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 100 - 499 users - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Office 365 (Plan E1) - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Red Hat Enterprise Virtualization - Standard subscription (1 year) + 1 Year 9x5 Support - 2 sockets - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall for Aruba 620 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Proactive Care 24x7 Software Service - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HP Analytics Proactive Management Premium Service - Subscription licence (4 Years) + 4 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Option NDMP - On-Premise licence - 1 server - GOV - GLP - phone consulting - 2 years - 24x7 - response time: 30 min
HPE 5Y FC NBD EXCH OC 1420 8G SWTC S
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Meraki MX90 Advanced Security - Subscription licence (3 years) - for Cisco Meraki MX90
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence (3 years) - 1 device
Juniper Networks Juniper-Sophos Anti-Virus for SRX550 Services Gateway - Subscription licence renewal (1 year) - 1 device
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
WinRAR - Maintenance (1 year) - 1 user - volume - 200-499 licences - Win
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Bare Metal Disaster Recovery Option - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for SonicWall TZ670
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5699, 01-SSC-6101, 01-SSC-6297
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Edition - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 4500/5100 Security Pack - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - additional product, Open
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX938A
Electronic HP Care Pack Helpdesk - Technical support - phone consulting (for 1 primary device and up to 5 peripheral devices) - 3 years - extended business hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 10 devices - phone consulting - 5 years - 9x5
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (3 years) - 1 Gbps throughput
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
WatchGuard SpamBlocker for FireboxV Small - subscription licence (1 year) - 1 virtual appliance
HP Absolute Data & Device Security Standard - Subscription licence (1 year) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
NETGEAR Insight Instant VPN - Subscription licence (5 years) - hosted
Veeam Maintenance - Technical support (additional) - for Veeam Backup & Replication Enterprise - HPE Complete - phone consulting - 4 years - 8x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - consulting - 4 years - 24x7
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/3 Years 24x7 Support - unlimited sockets - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard APT Blocker - Subscription licence (1 year) - 1 virtual appliance - for Firebox M370
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL620C G7, BL660c Gen8, BL680c G7, BL685c G7
NVIDIA Grid Virtual PC - Subscription licence renewal (58 months) - 1 concurrent user
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Novell Open Enterprise Server - phone consulting - 1 year - 25 incident - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Amazon Web Services - phone consulting - 3 years - 24x7
HPE Easy Connect - Subscription licence (1 year) - 2 cores - non-commercial - for HPE ProLiant ML110 Server - Win - United Kingdom, United States
Cisco Software Support Service Enhanced - Technical support - for Cisco Next-Generation Firewalls (NGFW) - phone consulting - 24x7
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 3120, 3140, 3340, 3420, 3430, 3440, 3450, 3520, 3540, 3550
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7
Cisco Implementation Service - Remote implementation - for Cisco Thousand Eyes for Users
HP Performance Center - (1 year) - volume
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-ISR1-K9 - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
iStorage DriveSecurity Powered by ESET 3 year License 1-99
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Enterprise Starter Kit - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour (for c3000 Enclosure with ICE BL8 servers) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - phone consulting - 1 year - 24x7 - response time: 2 h
HP Performance Center Foundation Entitlement - Term License (3 months) - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for P/N: 01-SSC-0213, 01-SSC-0514, 01-SSC-1358, 01-SSC-1705, 02-SSC-0574
Juniper Networks Juniper-Websense enhanced Web filtering for SRX4100 Services Gateway - Subscription licence (1 year) - 1 device
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 35 months - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSsp 12800 High Availability
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - 1 appliance
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Manager Software - upgrade licence - 150 access points - upgrade from HP ProCurve Mobility Manager - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - academic - Open Value Subscription - Level E - additional product, Open Faculty - Win - All Languages
Microsoft Dynamics 365 Team Members - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - from SA, from AX Task/Self Serve, Offer - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ570
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeCloud Appliance - Virtual Appliance Activation Key - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS22P-HW
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Cisco Solution Support - Technical support - for C9200L-DNA-A-24, C9200L-DNA-A-24= - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Software Technical Support - Extended service agreement - for HPE OneView - 1 year - 9x5
Red Hat Linux - Premium subscription (1 year) - unlimited guests - 2 sockets - ESD
HPE Critical Advantage L1 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Request Manager - 25 virtual machines - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 4 processors - consulting - 1 year - 24x7
HP Universal Discovery - Subscription licence (6 months) - 1 OS instance - electronic
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 100000 usage transactions - GOV - Open Value Subscription - Level D - additional product
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager - 1 processor - phone consulting - 5 years - 9x5
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for Network Access Control Enterprise - licence - 3000 end-systems - phone consulting - 1 year - 24x7
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 250 additional nodes
HPE Critical Advantage L1 - Extended service agreement
Cisco Meraki MX60W Advanced Security - Subscription licence (1 year) - for P/N: MX60W-HW
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - consulting - 3 years - 8x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSv 200 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Excel - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - response time: NBD - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Linux Enterprise Server w/3 Years 24x7 Support - 2 sockets, 4 guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 3, from CRM Basic, Offer - Win - Single Language
UniDAC Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
Windows Pro - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX67C-HW
Juniper Networks Juniper-Websense Web filtering for SRX210 Services Gateway - Subscription licence renewal (1 year) - 1 device
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for Epson DS-1630; WorkForce DS-1630
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for TEAM Mate Collaboration Manager - 1 user - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Veeam Production Support - Technical support - for Veeam Backup & Replication Enterprise for VMware - HPE Complete - includes first year 24/7 uplift - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
Juniper Networks Deep Inspection for Secure Services Gateway 140 - Subscription licence (2 years) - 1 device
Cisco Meraki Advanced Security - subscription licence (1 day) + 1 Day Support - 1 security appliance
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
Rider - Subscription licence (1 year) - 1 user - commercial - ESD - Linux, Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 4 processors - phone consulting - 5 years - 9x5
HPE Training Credits for Linux - web-based training
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-344 (EG), AP-344 (IL), AP-344 (JP), AP-344 (RW), AP-344 (US)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support - phone consulting - 1 year - 24x7
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for Miix 520-12IKB 20M3
Hewlett Packard Enterprise HC5P3E
Juniper Networks Remote Office Bundle - Maintenance (1st year) - 1 device
HPE Premium Support - Technical support - for HPE Easy Connect - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition + VMware Data Recovery - phone consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, unlimited guests - phone consulting - 1 year - 24x7
Cisco Meraki MX100 Enterprise License - Subscription licence (10 years) - for P/N: MX100-HW
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Advanced for Remote Office Branch Office - 25 virtual machines - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5784, 01-SSC-6109, 01-SSC-6298
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472, 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
SonicWall Content Filtering Service Premium Business Edition for TZ 600 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
NETGEAR Business Central Wireless Manager - Subscription licence (1 year) - 1 access point - hosted
Cisco Digital Network Architecture (DNA) Automation Quick Start Implement - Installation / configuration - for Cisco DNA - response time: 2 business days
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Desktop Optimization Pack for Software Assurance - Subscription licence (1 month) - 1 PC - Open Value Subscription - additional product - Win - All Languages
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - failover - ESD - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
JetBrains Business Subscription - New releases update - for IntelliJ IDEA - 1 user - commercial - ESD - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle / Virtual SAN Appliance - OEM - phone consulting - 1 year - 24x7
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Juniper Networks Juniper-Sophos Anti-Virus for SRX3600 Services Gateway - Subscription licence (1 year)
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Microsoft SQL Server Enterprise Edition - Software assurance - 1 server - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Juniper Networks Deep Inspection for NetScreen-5200 - Subscription licence renewal (1 year) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for Unified Fabric Manager Advanced w/3 Years 24x7 Support - flexible licence - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Comprehensive Gateway Security Suite for SonicWALL TZ 400 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ400
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960X-48LPS-L, WS-C2960X-48LPSL++, WS-C2960X48LPSL-RF, WS-C2960X48LPSL-WS
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-TAM=
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Comprehensive Gateway Security Suite for NSv 50 Virtual Appliance - Subscription licence (3 years)
Cisco Meraki Advanced Security - Subscription licence (5 years) - hosted - Enterprise Agreement - Booking Only
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Intranet Access - 1 user - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 250 users - for P/N: 01-SSC-7401
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 50-99 licences
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Premium License) - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8993A#ABB
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
dbExpress Driver for SQL Server Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win, Mac - with source code
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCenter Server Foundation - phone consulting - 4 years - 9x5
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 1 server, 500 users
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 5000 users
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J8994A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 863442-B21, 863445R-B21, 863446R-B21, 863447R-B21, 875938-B21, P02057-S01, P02058-S01
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Xerox Mobile Print Cloud - Subscription licence (1 year) - 5 devices - for Phaser 6510; VersaLink B400, B405; WorkCentre 3345, 53XX, 5755, 5865, 59XX, 65XX, 7220
WatchGuard Application Control for FireboxV XLarge - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7005 Controller - 1 device - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - phone consulting - 1 year - 9x5
Cisco Core & Aggregation Advanced - Term License (1-35 months) - 100 Gbps - SIA
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Control Datapath Failover - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Synergy Installation and Startup Service - Installation / configuration (for additional frame) - on-site - for P/N: P06011-B21, P06011-B22
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Subscription licence (3 years)
SOLN SUPP SWSS Cisco ONE Foundation Perpetual Nexus 9300 48
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard and Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Red Hat Network Satellite Flexible License - Standard subscription (1 year) + 1 Year 24x7 Support - Linux
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 5000 unique endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
DataGrip - Subscription licence (3rd year) - 1 user - commercial - Download - ESD - Win
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 1000-1999 licences - electronic
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW774A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
SonicWall Web Application Firewall Service for SRA Virtual Appliance - Subscription licence (2 years) - 1 appliance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Panasonic ProServices ProTect - Accidental damage coverage - parts and labour - 3 years - repair time: 4 days - for Toughbook CF-MX4
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-6006, 02-SSC-6066, 02-SSC-6096, 02-SSC-6097, 02-SSC-6098
Microsoft Exchange Online Plan 1 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 5 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) Wireless Service Manager - upgrade licence - 250 nodes - upgrade from HP ProCurve Mobility Manager - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - OEM - phone consulting - 5 years - 9x5
Vileda Professional Supermop Head Refill Yellow. High absorbency and excellent dirt release. The binding of the non-woven material prevents germs multiplying.
NVIDIA Grid Virtual PC - Subscription licence renewal (29 months) - 1 concurrent user - academic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for NSa 2700
SuSE Linux Enterprise Server - Subscription (5 years) + 5 Years 24x7 Support - 1-2 sockets with unlimited virtual machines - electronic
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 4500 Replication - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for VersaLink B405/Z, B405DN, B405V/DN, B405V/DNM, B405V/ZM
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 appliance
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for SuperMassive 9600, 9600 High Availability
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Standard Software Platform - consulting - 3 years - 8x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS425-16-HW
SonicWall Remote Implementation Service - Cloud Services (CC, or WCM, or CSC/NSM, or CAS) - Remote implementation
HP Touchpoint Manager Pro - Subscription licence (1 year) - 1 device/user - electronic - Win, Android, iOS
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 100 users
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - 1 appliance
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Easy Connect Premium - Subscription licence (5 years) - 1 server - commercial - United Kingdom, United States - for ProLiant EC200a Expansion, EC200a Premium
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - phone consulting - 4 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server - On-Premise licence - 1 server - GOV - GLP - phone consulting - 1 year - 24x7 - response time: 30 min
4 Year 9 x 5 Support
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5500-24G EI Switch, A5500-24G-SFP EI Switch
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 3YR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 500 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-ES-XF - phone consulting - 1 year - 24x7 - for P/N: NXOS-ES-XF, NXOS-ES-XF=
HP Analytics Proactive Management - Subscription licence (4 Years) + 4 Years Standard Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (3 years) - for Microsoft Azure - for P/N: 02-SSC-3470
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
Juniper Networks vSRX Remote Access VPN service - Subscription licence (1 year) - 10 concurrent users - with NCP Clients on vSRX
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 10-24 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Cisco Meraki MX400 Advanced Security - Subscription licence (5 years) - for P/N: MX400-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 2 rolls) - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6dr, Z6dr PostScript with V-Trimmer
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AP775A#ABB
HPE LoadRunner SOA Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, add-on to CRM Basic - Single Language
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 251-500 licences - phone consulting - 1 year
Aerohive HiveManager NG Cloud Service - Subscription licence (1 year) + 1 Year Select Support - 1 device - hosted - can only be used with HiveManager NG Virtual Appliance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
Microsoft Desktop Optimization Pack for Software Assurance - Subscription licence (1 month) - 1 device - academic, Student - Open Value - Win - All Languages
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 1000 endpoints - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE CloudSystem Enterprise - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
WatchGuard Gold Support - technical support - for WatchGuard Firebox Cloud Medium - 3 years
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 42 months - 24x7 - response time: 4 h
HPE LoadRunner SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Sony PrimeSupport Elite - Extended service agreement - replacement - 5 years - shipment - response time: 24 h - for VPL-PHZ10, PWZ10
CardStudio Enterprise Edition -
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
WatchGuard APT Blocker for Firebox Cloud Large - subscription licence (1 year) - 1 appliance
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 volumes - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Branch Intelligent Management System Software Module - 50 additional nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 250-499 licences - Win, Mac
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro Connector - up to 10 terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Operations Activity, Enterprise edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
Quantum StorageCare Silver Software Support Plan - Technical support - for StorNext File System / StorNext Data Replication Option / StorNext Storage Manager - phone consulting - 1 year - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - consulting - 3 years - 24x7
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support (v. 4.0) - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 250 access points - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cloudera Enterprise Basic - Subscription licence (1 year) + 1 Year 24x7 Support - 1 node - electronic
Electronic HP Care Pack Installation Service - Installation / configuration (for network kit) - on-site - for DesignJet HD Pro 2, HD Pro MFP, SD Pro MFP, T1200, T2500, T2530, T2600, T2600dr, T3500
Windows Enterprise for SA - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 155 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for SAP Applications Virtual Data Centers - ESD - phone consulting - 3 years - 24x7 - response time: 2 h - for P/N: Q5W24A
HPE Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security for Education Premium - Subscription licence (1 year) - Win, Mac, Android
WatchGuard Gold Support - technical support - for WatchGuard Firebox Cloud Large - 3 years
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for 100w Gen 3; 14w Gen 2; 300e Chromebook Gen 3; 300w Gen 3; 500e Chromebook Gen 3
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 1000 additional nodes - phone consulting - 2 years - 24x7
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Visio Pro - All Languages
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Reputation Enabled Defense for FireboxV XLarge - subscription licence (1 year) - 1 virtual appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 10000 devices - ESD
HPE 24x7 Software Technical Support - Technical support - for HPE XC System Software - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 6 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: R3S69A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10G-IPB-1Y, L-CSR-10G-IPB-3Y - phone consulting - 1 year - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 30 months - 24x7 - response time: 4 h
HPE Aruba Introspect Packet Processor - Subscription (3 years) - 100 Mbps - ESD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics AX Sandbox Tier 1: Developer & Test Instance - Subscription licence (1 month) - 1 service - academic, Student, Faculty - Campus, School, EES - Win - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 named users - web support - 2 years - business hours - response time: 1-2 business days
Acronis Cyber Protect Home Office Advanced - Subscription licence (1 year) - 3 computers, 500 GB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
Zyxel iCard Anti-Virus - Subscription licence (1 year)
Acronis Advantage Premier - Technical support (renewal) - for Acronis Snap Deploy for Servers - 1 server - academic, volume, GOV - 1-3 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7
HP Analytics Proactive Management Premium Service - Subscription licence (3 years) + 3 Years Premium Plan - 1 device - DAAS agreement required - Win
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 appliance
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for NSa 3700
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for OptiPlex 3070, 3080, 3090, 3280 All In One, 5080, 5090, 5270 All In One, 5480 All In One, 7070, 7070 Ultra, 7080, 7090, 7470 All In One, 7480 All In One, 7780 All In One
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6920 48XG
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-8-HW
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Allied Telesis Autonomous Management Framework Application Proxy - Subscription licence (1 year) - for P/N: 3868R
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence (4 Years) - 1 concurrent user
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - upgrade from Standard - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 5 TB storage space - phone consulting - 3 years - 24x7 - response time: 1 h
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 1500-3499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Arista A-Care 4-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 4 h - for P/N: JH801A, JH802A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - repair time: 2 days - for SureColor SC-P20000, SC-P20000SE
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Visual Studio Deployment Standard - Software assurance - 2 processors - academic - OLP: Academic - Level B - Win - Single Language
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Application Online Agent - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE - Technical support - 2 years
Xerox Print Management and Mobility Service Mobile Print Device Pack - Subscription licence (1 year) - 1 device - for VersaLink B400, B405; WorkCentre 3345, 5325, 5330, 5335, 5945, 5955, 6515
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Power Pack+ Software - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
Visioneer 94-0185-000-8
SonicWall Analytics - Subscription licence (1 year)
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4510R+E=, WS-C4510R+E-RF, WS-C4510R+E-WS
HPE Installation Service - Installation - on-site
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T55-W
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 2 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 2 PB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4200 licences - phone consulting - 3 years - 24x7 - response time: 2 h
Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Controller - 1 access point - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Extended service agreement parts and labour 4 years on-site 9x5 response time: NBD
HPE WIN SRVR 2003 MODERNZ TIER 3 SVC
HPE Aruba Meridian Maps with Static Wayfinding - Subscription licence (3 years) - 10000 square metres - hosted - ESD
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 15000-19999 licences - Win, Android, Link-OS
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT x230-18GT
Programming /Design for custom foam - one off fee
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSV 270 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE - Technical support - for VMware vSphere Standard Plus Data Recovery - OEM - consulting - 3 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 3 years - 24x7 - response time: 2 h
Eaton Easy Battery+ - Battery replacement
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/3 Years 24x7 Support - premium subscription - unlimited sockets - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Basic Security Suite for Cloud Extra Large - subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 virtual appliance
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL253A#ABB
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 5 build agents - commercial, past-due - ESD - 1 year
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 1000 printers - consulting - 1 year - 9x5
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for NSa 6700
Poly Elite - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
Arista A-Care 2-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH807A, JH808A
HPE 24x7 Software Technical Support - Technical support - for Linux IA-32 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
Cisco Smart Net Total Care Software Support Service - Technical support - for CUBE-T-STD - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 3 years - 24x7
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
SonicWall Capture Advanced Threat Protection Security - Subscription licence (3 years) - 1 appliance - for SonicWave 224w, 231c, 231o
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 1000 licences - phone consulting - 5 years - 9x5
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
AutoCAD LT 2024 Commercial New Single-user ELD Annual Subscription
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 24 ports - Enterprise Agreement
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 3 years - 24x7 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 2000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
JetBrains - New releases update (renewal) - for JetBrains WebStorm - 1 user - personal - ESD - for existing customers, 40% continuity discount - 1 year
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 5 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance - 5000 licences - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2130T-TM=
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Application Performance Manager Software Module - licence - 25 monitors - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: DW028A#ABB, DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Analytics and Location Engine - licence - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Zebra Technical and Software Support - Technical support - for TekTerm Client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HP Care Pack Education Storage - lectures and labs
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-100M-SEC-1Y - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - volume - Tier 1 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 3Y Foundation Care 24X7 SW1606SWITCHADVEX Service
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 24x7
Cisco Threat Defense AMP and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Allied Telesis Autonomous Wave Control Channel Blanket - Subscription licence (1 year) - up to 40 access points
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 PCs - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5 (pack of 10) - for Capture and Route Mobile Client
HP SupportPack LAN Support - Technical support - phone consulting - 1 year
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-TAM=
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeWireless WiNG - 256 access points - ESD - phone consulting - 1 year - 24x7
HPE Cloud Managed Next Generation Gateway - Subscription licence (3 years) - hosted
HPE LoadRunner Rich Internet Application Protocol Bundle - Term License (1 month) - 1 virtual user - volume - 5000-9999 licences - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra EC55
SonicWall Standard Support - Technical support - for SonicWALL NSv 25 - for KVM - phone consulting - 1 year - 8x5
HPE 24x7 Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for Unified Fabric Manager Advanced w/3 Years 24x7 Support - consulting - 4 years - 8x5 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Execute/Deploy Clearpass - Update expired SSL Cert. Certificate generated and awaiting deployment
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 5 years - 9x5 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD
Cisco CON-SNTP-NS10G397
Zebra Technical and Software Support - Technical support (renewal) - for Zebra Enterprise Browser (v. 2) - 1 device - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cisco Network and Digital Network Architecture Advantage - Term License (3 years) - 1 switch
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 20001-50000 licences
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 4 years - 24x7 - response time: 2 h
Hewlett Packard Enterprise HB0Q3E
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Docker Enterprise Edition Advanced - Subscription upgrade licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE 7502, 7503-S Switch with 1 Fabric Slot; FlexNetwork 7503 Chassis
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Docker Datacenter - Subscription licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - ESD - UNIX
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - hosted - for P/N: MX65-HW
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Cloudera Enterprise Basic - Subscription licence (1 year) + 1 Year 24x7 Support - 15 cartridges - electronic - Linux
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - 5 years - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) - 1 camera
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 camera
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for SuperMassive 9600, 9600 High Availability
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
CLion 20-49 Commercial Annual Subscription(Each) (media: ESD Version: 1.x End-user details required Minimum order quantity: 20) (471)
Zebra Technical and Software Support - Technical support - phone consulting - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
HPE Foundation Care Software Support 24x7 - Technical support - for HPE vSMS for VMware vSphere - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for NSsp 13700
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
FCTRY EXP VIRTUALIZATION ENABLESVCS SVC
Zebra Enterprise Software Support - Technical support (renewal) - for Zebra Enterprise Browser - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 1-499 licences - includes access to LanSchool and LanSchool Air
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 3001-4000 licences
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Microsoft Bing Maps Public Website Usage Add-on - Subscription licence (1 month) - 420000 transactions - hosted - Open Value - additional product - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 100 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 4 years - 9x5
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3, from CRM Professional, Offer - Win
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z2 G4; ZBook 14u G6, 15 G6, 15u G6
Juniper Networks Deep Inspection for Secure Services Gateway 520 - Subscription licence (1st year) - 1 device
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition / VMware Data Recovery - OEM - consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q86A, K2Q86AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Customer Service - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - phone consulting - 1 year - 24x7
Cisco Threat Defense Threat and URL - Subscription licence (1 year) - 1 appliance - ESD - for FirePOWER 1010
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 PCs - phone consulting - 3 years - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 57 months - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Server - 2 processors - consulting - 3 years - 24x7
Microsoft SQL Server Enterprise Edition - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 1500-1999 licences - Win, Pocket PC, Android, Link-OS
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (2 months) - 1 concurrent user
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Extreme Networks ExtremeWorks Premier - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: BR-MLX-10GX20-X2
SonicWall Content Filtering Service - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSsp 15700
Cisco Meraki MS Series Advanced - Subscription licence (1 year) + 1 Year Advanced Support - 1 switch (24 ports)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro CP1025, CP1025nw, CP1525n, CP1525nw, M252dw, M252n
Cisco Meraki Enterprise - Subscription licence (1 year) - hosted - for P/N: MX64W-HW
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - Single Language
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA, from CRM Professional, Offer - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for StorageWorks Secure Fabric OS - 8 - 31 ports - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Docker Enterprise Edition Advanced - Subscription upgrade licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 20 / 30 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 9155; E Series DX; MX Frame
End User WatchDog Support Renewal Per SZ/(v)SZ AP, 5 YR (Dates: 30.08.23 - 29.08.28)
Knox Manage - Subscription licence (1 year) - Win, Android, iOS
HPE LoadRunner Templates Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro Client and Device Operator Manager - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for Microsoft Windows Server 2008 Enterprise - 10 concurrent users - OEM - ROK - BIOS-locked (Hewlett-Packard) - phone consulting - 1 year - 24x7
Juniper Networks Deep Inspection for Secure Services Gateway 350 - Subscription licence (1st year) - 1 device
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 3 years - on-site - 13x5 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Pool Server Terminal Emulation - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1YR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Forms Pro Additional Responses - Subscription licence - hosted - academic, volume - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 1 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro M154, M155, M255; LaserJet M209, M211, MFP M140; LaserJet Pro MFP M31
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 5301, 5391, 5401, 5402, 5490, 5501, 7500, 7590
Microsoft Dynamics AX SelfServe - Subscription licence (1 month) - 1 user - academic, Student, Faculty - School, EES - for SA - Win - All Languages
Cisco Web Security Essentials Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for Storage D3284 6413
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux Resilient Storage Add-On w/3 Years 24x7 Support - 2 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center IPSec/VPN Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Insight Cluster Management Utility Flexible License w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
WatchGuard Data Loss Prevention - Subscription licence (1 year)
Virtual Machine Manager Pro - Subscription licence (1 year) - 7 nodes - ESD
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX922A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 100 licences - OEM - phone consulting - 3 years - 24x7
Wavelink Maintenance Plan - Technical support - for Wavelink Avalanche - 1 additional device - consulting - 1 year
SonicWALL Web Application Firewall Service - Subscription licence (3 years)
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL460c G5
Poly Elite - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant BL460c G5
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open, add-on to Microsoft Advanced Threat Analytics - Single Language
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
Cisco Digital Network Architecture Advantage - Term License (5 years) - for P/N: C9400-DNA-A=, C9404R, C9404R=, C9404R-48U-BNDL-A, C9407R, C9407R=, C9410R-96UBNDLA-RF
WatchGuard Data Loss Prevention - Subscription licence (1 year) - for Firebox T15
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for Network Security Virtual (NSV) 870 Virtual Appliance High Availability
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for FPRTD-V-K9 - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for HCS-FND-MIG - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for NSa 4700
Honeywell Software Maintenance - Technical support - for Honeywell Enterprise Browser for Android & Windows 10 IoT - 3 years
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - for HP 240 G6, 240 G7, 24X G8, 25X G5, 25X G6, 25X G7, 25X G8, 340S G7; ProBook 430 G4; x2
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
datAshur BT Management Console - Subscription licence (1 year) - volume - 500-999 licences
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S6
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement - 2 years - shipment - 8x5 - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
SWSS UPGRADES Cisco NCS 5001 Router Series L2 VPN License
Cisco Meraki MS Series 220-48LP - Subscription licence (5 years) - for P/N: MS220-48LP-HW
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 5000-10000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 255 - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
WatchGuard Intrusion Prevention Service for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-3152, 02-SSC-3497
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AM869A#ABU
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave with RAPIDS and VisualRF - 1 device - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki MX60 Advanced Security - Subscription licence (5 years) - for P/N: MX60-HW
SonicWall Capture Advanced Threat Protection Service for TZ350 Series - Subscription licence (1 year) - 1 appliance - hosted - for P/N: 02-SSC-0942, 02-SSC-1843
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 50 TB capacity - upgrade from 32 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Core & Aggregation Essentials - Term License (5 years) - 100 Gbps - Cisco Software Innovation - for licences with active support agreements only - for Network Convergence System 5501, 5502, 5504, 5508, 55A1, 55A2
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - consulting - 5 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 50 users - phone consulting - 1 year - 24x7 - for P/N: EB1639096
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Partner Support Service Software Upgrade - Technical support - for FLSA11XW - phone consulting - 1 year - 24x7
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 500000 usage transactions - Open Value Subscription - additional product - Single Language
Cisco Smart Net Total Care Software Support Service - Technical support - for S-MGMT3X-95XX-K9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for KVM - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft 365 Apps for enterprise - Subscription licence - 1 user - academic, Student - Open Value Subscription - Win, Mac - All Languages
Skype for Business Plus CAL - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Honeywell Software Maintenance - Technical support - for Enterprise Browser - 1 year
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for NEC X555; MultiSync E705, V552, V652, X464, X474, X554, X555, X651
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance - 25000 Unique Endpoints, 25 enterprise licences - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (3 years) - for Microsoft Azure - for P/N: 02-SSC-3454
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 1YR
Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
APC Extended Warranty Software Support Contract - Technical support - for InfraStruXure Central - 5 nodes - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303HR (EU) Remote Bundle, AP-303HR (US) Remote Bundle
Support for Dell Server And Storage SLA 4HR Onsite Fix 24x7x365 Start Date 02/02/24 End 01/02/25
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Microsoft Project Online Professional - Subscription licence - 1 user - hosted - academic, Student - Campus, School, EES - All Languages
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 101-250 licences - phone consulting - 1 year
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Network and Digital Network Architecture Advantage - Subscription upgrade licence (3 years) - 1 switch (24 ports) - upgrade from Essentials
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Enterprise Floating License - 1 concurrent user - ESD - phone consulting - 1 year
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Microsoft Project Online Professional - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
AudioCodes Customer Technical Support - Extended service agreement - 1 year - for Mediant 800
Juniper Networks Unified Threat Management for SRX100 Services Gateway - Subscription licence (1 year) - 1 device
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 22 months - 24x7 - response time: 4 h
Cisco Meraki Advanced - Subscription licence (5 years) - 24 ports
PowerChute Network Shutdown - (v. 5) - subscription licence (5 years) - 1 node - for Dell EMC VxRail only - Linux, UNIX, Win, Mac, AIX, HP-UX, Solaris
Microsoft Dynamics 365 for Operations Activity, Enterprise edition Add-on - Subscription licence - hosted - academic, Faculty - School - from AX Task - All Languages
HPE Foundation Care Call-To-Repair Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Premium Support - Technical support - for HPE Easy Connect - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition Flexible License w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
SonicWall Analytics - Subscription licence (1 year)
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 5 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE - Technical support - for HPE Networks Software Group 14 - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Foundation Acceleration Kit - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 400 - phone consulting - 1 year - 8x5
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL320 Content Delivery Server
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 25
HP Workspace Premium - Subscription licence (2 years) - 1 user, unlimited virtualised applications - hosted - ESD - includes Usage Reporting, 80 hours monthly usage per user, 8 GB virtual machine RAM - Win
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - volume - 250-499 licences - Win, Android, Link-OS
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 10000 access points and MCs total - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Red Hat Enterprise Linux Server for HPC Head Node - W/ Smart Management - subscription licence (3 years) + 24x7 Support - 2 sockets - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Intrusion Prevention, Anti-Malware and Application Control for SuperMassive 9600 - Subscription licence (2 years) - 1 firewall - for SuperMassive 9600, 9600 High Availability, 9600 TotalSecure
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Cisco Evolved Programmable Network Manager - Smart Medium Full - Subscription licence (36-59 months) - 1-9999 nodes - SIA - right to manage (RTM)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3400 - VIA/VPN users - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 5000-9999 licences
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office Standard Edition - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Enterprise Edition - upgrade licence - 4 processors - upgrade from Select Edition - phone consulting - 3 years - 24x7
MadCap Flare - Subscription licence renewal (1 year) + 1 Year Platinum Maintenance - Win
DS-970 3Y OSSW COVERPLUS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
MendIT Replacement Display + LAS
3 Year Omada Cloud Service License
PhpStorm 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 10 End-user details required Serial number required Minimum order quantity: 20) (797)
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - upgrade from HP ProCurve Mobility Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Collaboration Flex Plan 3.0 Partner Hosted Webex Calling Professional - Subscription licence - 1 named user - hosted
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Metro Cluster for Linux with EMC Symmetrix Remote Data Facility x86 Flexible Quantity License w/1 Year 24x7 Support - 1 core - 2 sockets - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Office 365 Customer Lockbox - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service for NSV 270 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HP Analytics Proactive Management Enhanced Service - Subscription licence (3 years) + 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - 1 laptop - hosted - ESD - Win, Android, iOS - for EliteBook Folio 1040 G3; ProBook 430 G6, 440 G6, 450 G6; ZBook 15 G4, 17 G4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance - for Firebox M4600
Microsoft Stream Plan 2 - Subscription licence - 1 user - hosted - academic, Student, Faculty - Campus, School - All Languages
SonicWall Advanced Gateway Security Suite Bundle for NSv 300 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 3, from CRM Professional, Offer - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HP Quality Center Enterprise Edition with Business Process Testing - Term License (3 months) - 1 area concurrent user - ESD
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - volume, GOV - 250-499 licences - additional product, Open, from CRM Professional, Offer
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2110T-T=
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
Cisco Solution Support - Technical support - for DNA-P-T1-A-3Y - On-Premise licence - for Cisco DNA Advantage - phone consulting - 3 years - 24x7 - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (1 CPU socket) - phone consulting - 3 years - 24x7
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 1000-1499 licences - Win, Android, Link-OS
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - consulting - 5 years - 24x7
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Cisco SMARTnet Software Support Service - Technical support - for Cisco Nexus 1000V - 1 module - phone consulting - 1 year - 24x7
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (15 months) - 1 concurrent user
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 1000000 usage transactions - Open Value Subscription - additional product - Single Language
GoLand - Subscription licence (3rd year) - 1 user - commercial - Linux, Win, Mac
Cisco Software Support Service Enhanced - Technical support - for Cisco Plus Secure Connect - phone consulting - 24x7 - response time: 15 min
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 1 switch (24 ports)
Cisco Digital Network Architecture Essentials - Term License (3 years) - 48 ports - for P/N: C9300L-48P-4X-E-WS, C9300L-48T-4G-E-RF, C9300L-48UXG-2Q-E, C9300L-48UXG4XE-RF
Cisco ASA with FirePOWER Services IPS, Apps, AMP and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-TAMC=
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 500 users
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for SonicWall TZ570P
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance - for SuperMassive 9400, 9400 High Availability
Red Hat Enterprise Virtualization - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (3 years) - for Amazon Web Services - for P/N: 02-SSC-3474
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE MSA Remote Snap - ESD - phone consulting - 4 years - 9x5 - response time: 2 h
Entity Developer for NHibernate - Subscription (renewal) (1 year) - 1 developer - ESD - Win
Juniper Networks Web Filtering for Integrated Security Gateway 1000 - Subscription licence (1st year) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP DP Express SBS/BU/D2D2Any/Drive Exp - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 1000+ level - Win
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-ST-UDP-VE-K9 - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - academic, Student - Open Value Subscription - Open Student, from SA - All Languages
HPE Network Virtualization Virtual Appliance - Subscription licence (3 months) - 10 concurrent flows - ESD - Node Locked Instance
Zebra Technical and Software Support - Technical support - for TEAM WSM/NSM server - 5 clients - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management - 5 licences - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Knox Configure Dynamic Edition - Licence (2 years) - hosted
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-48-HW
ODAC Professional Edition with Source Code - Subscription licence renewal (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL NSA 5600 Series - Subscription licence (2 years) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 3000-3999 licences - for Email Security Appliance C370
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - 500 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 100 users
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, volume, promo, Student, Faculty - add-on to user ECAL - All Languages
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Critical Advantage L1 - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 1 year - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT GS980M/52
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Advanced Performance Monitoring - phone consulting - 1 year - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Systems Manager Enterprise - Subscription licence (5 years) - hosted
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 250 users - for P/N: 01-SSC-7421
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5508-5A, L-LIC-CT5508-5A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-5A, L-LIC-CT5508-5A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Enterprise Mobility + Security A5 Add-on - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level E - additional product, Open - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-64 - 2 processors - phone consulting - 3 years - 24x7
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 2 Gbps throughput
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen)
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 5650 - Subscription licence (3 years) - 1 appliance
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
Dell Upgrade from Lifetime Limited Warranty to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N1524, N1524P
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Conversion subscription licence (1 year) - Trial
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, from CRM Essentials, Offer - Win - Single Language
WatchGuard Total Security Suite for Firebox Cloud XLarge - subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 101-500 licences - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for P/N: L-ASA5516-P=
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 55 months - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 1 year - 24x7 - response time: 2 h
SuSE Linux Enterprise Server - Subscription (5 years) + 1 Year 9x5 Support - unlimited virtual machines, 1-2 sockets - flexible licence
Veeam Backup & Replication Enterprise - Subscription licence (3 years) + 24x7 Support - 1 virtual machine - OEM - ESD
HPE Software Technical Support - Technical support - for HPE 32ports ISL Trunking - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP Single Software - phone consulting - 3 years - 9x5
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for NSsp 13700
HPE - Extended service agreement - parts and labour - 3 years
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 4 processors - consulting - 3 years - 9x5
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-6006, 02-SSC-6066, 02-SSC-6096, 02-SSC-6097, 02-SSC-6098
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (1 year)
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for DFX 9000, 9000N
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 1 year - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
License 1xSeagate Exos E 2U12
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
PostgreSQL Data Access Components (PgDAC) Professional Site License - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Fabric Manager Server - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for HP 20X G4, 260 G4, 280 G5; ProDesk 40X G6, 600 G6; ProOne 400 G6, 440 G6
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P9500, SC-P9500 Spectro
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner SOA Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
SonicWall Comprehensive Anti-Spam Service for TZ 300 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ300
HPE - Technical support
Vantage Smart Performance - Subscription licence (1 year) - Win
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#ABB
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCXN12-USR - phone consulting - 1 year - 24x7
Workforce Connect PTT Pro - Subscription licence (5 years) - hosted - volume - Tier 1 (1-4999) - Android
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle - OEM - phone consulting - 4 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E85055; LaserJet Pro MFP M329, MFP M428, MFP M429
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 75XX; Officejet Pro 7720, 8500, 87XX, 90XX, K8600
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
WatchGuard Application Control - Subscription licence (1 year) - for Firebox T15
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Scality 24x7 Maintenance with Bug Fix and Free Upgrade - Technical support - for Scality RING Single Compliance Connector - ESD - maintenance - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
WatchGuard Total Security Suite for FireboxV Medium - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 virtual appliance
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass OnGuard - 500 endpoints - phone consulting - 5 years - 24x7
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 2x1GbE 2 ports adapter) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B84B, Q8C64B
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 50 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 3 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW259A, JW260A, JW261A
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 10'000 users
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 100-499 licences - phone consulting - 3 years - 9x5
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (3 years) - Secure Upgrade Plus - Essential Edition
X-Sign Manager Basic - Subscription licence (1 year) - Win
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Operations Standard - 25 virtual machines - phone consulting - 5 years - 9x5
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX240 Services Gateway - Subscription licence renewal (3 years) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for HPE B-series SAN Switch Power Pack+ - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Standard Support - Technical support - for SonicWALL NSv 10 - for KVM - phone consulting - 1 year - 8x5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Scalable File Share 20
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - repair time: 2 business days
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 3 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
SonicWall Capture Advanced Threat Protection Service for NSV 470 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
dbExpress Driver for SQL Server Standard Edition - Subscription licence (1 year) - up to 4 developers - ESD - Win
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q9H64A, Q9H65A, Q9H66A, Q9H67A, Q9H68A
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 appliance
Cisco Meraki MX100 Enterprise License - Subscription licence (5 years) - for P/N: MX100-HW
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
HPE Next Day Exchange Hardware Support - Extended service agreement - parts - 3 years - shipment - response time: next day
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 4200 - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (3 years) - for SonicWall TZ350 Wireless-AC
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 10 devices - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 1P Small Software - phone consulting - 5 years - 24x7 - response time: 2 h
Visual Paradigm Standard - Maintenance (renewal) (1 year) - 1 seat - ESD - reinstate expired - Linux, Win, Mac
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 5 users - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 9x5
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 5 years - pick-up and return - 9x5 - for Elite x360; EliteBook 840 G10, 8540, 860 G10; ProBook 64X G2, 65X G2; ZBook 15 G2, 17 G2
JetBrains Personal Subscription - New releases update - for JetBrains ReSharper C++ - 1 user - ESD - 40% continuity discount - 1 year (3rd year)
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
HPE LoadRunner Rich Internet Application Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 100-499 licences - electronic
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Digital Network Architecture Essentials - Term License - 1 switch (24 ports)
DataLocker PortBlocker - Subscription licence renewal (3 years) - Win
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 13 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ270
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
2 yr Hot Swap Warranty for screens upto 63
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 24x7 Support - 32 processors - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Advanced Malware Protection for Endpoints Premier - Cloud Subscription Licence
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Microsoft Azure - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1YR
Cisco Collaboration Flex Plan Webex Edge Connect - subscription licence - 1 Gbps
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
JetBrains All Products Pack 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD End-user details required Serial number required Minimum order quantity: 20) ()
HPE - Extended service agreement - parts and labour - 3 years - on-site - for SureStore Ultrium 460
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW797A
Electronic HP Care Pack Critical Advantage L3 - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre neo 50; ThinkEdge SE50; V50s-07; V55t Gen 2-13; V55t-15
Power BI Pro - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5677, 01-SSC-6084, 01-SSC-6296
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 50 servers - consulting - 3 years - 9x5
Cisco Threat Defense Threat Protection - Subscription licence (1 year)
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (1 year) - 1 appliance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2120T-TM=
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Enterprise Starter Kit - 10 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW170A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 failover server - phone consulting - 3 years - 9x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Brocade Premier Direct Support 4-Hour Parts - Extended service agreement - parts - 1 year - shipment - response time: 4 h - for P/N: BR-G620-24-F, BR-G620-24-R, XBR-G620-24-R, XBR-G620-48-F, XBR-G620-48-R
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 31-40 licences - phone consulting - 1 year
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for EcoTank ET-16600, L15150
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (3 years) - 1 appliance
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (3 years) - Trial - for KVM
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, from SA, from CRM Professional, Offer - All Languages
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
AudioCodes Remote Implementation Support - Installation / configuration - for P/N: M3K19/AC, M3K2/AC, M3K21/AC, M3K22/AC, M3K22/DC, M3K23/AC, M3K25/AC, M3K5/AC, M3K8/AC
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - phone consulting - 3 years - 9x5
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme Networks NSight Platform for VX-9000 - 16 access points - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW779A, JW780A
SonicWall Content Filtering Service Premium Business Edition for TZ 500 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 5YR
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 1 server, 100 users
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSsp 13700
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV50S-STD - phone consulting - 1 year - 24x7
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Essentials - licence - Tier 1 - on-premise - phone consulting - 5 years - 24x7 - response time: 30 min
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user - volume - 1-99 licences - ESD
Poly Elite - Technical support - for Polycom RealPresence Desktop for Windows and MacOS Application - 100 users - phone consulting - 1 year - 24x7
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise w/5 years support - OEM - upgrade from VMware vSphere with Operations Management Standard - phone consulting - 5 years - 24x7
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 1000+ level - Win
HPE Foundation Care - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Network Discovery - Subscription licence (1 year) - for Firebox T15
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OmniStack 8-14c 1P Extra Small Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 2000/3000 - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 5 years - 9x5
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (3 years) - 1 concurrent user - academic
HPE - Technical support
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Allied Telesis AT-AR3050S-NCP1
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, from CRM Basic, Offer - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 5650
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 500-999 licences - for Cisco IronPort Email Security Appliance C170
NVIDIA Grid Virtual Apps - Subscription licence renewal (23 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for JC824A
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 named users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Cisco Web Security Essentials Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 10001-20000 licences
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech large room solution with Tap and RallyPlus
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-52GTXM-30, AT-X530-52GTXM-50
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Fabric Manager Server - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
WARRANTY 3Y Premier
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Microsoft Office 365 (Plan E5) - Subscription licence - 1 user - hosted - academic, Student, Faculty - Campus, School - All Languages
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Data Recovery w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Bing Maps Public Website Usage Add-on - Subscription licence (1 month) - 100000 transactions - Open Value - additional product - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle - 10 concurrent connections - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP Workspace VPN - Subscription licence (3 years) - 1 user - hosted - ESD - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 1 server, 25 users
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL357A#BB
Cisco Meraki MX600 Enterprise - Subscription licence (3 years) - for P/N: MX600-HW
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 5 years - 9x5
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Advanced Server License - phone consulting - 1 year - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - 1 appliance - for NSa 3650, 3650 High Availability
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 3 - Single Language
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Carbonite Move - Subscription licence (60 days) - 1 cluster - HPE Complete - for MSFT clusters only - Win
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSsp 12400 High Availability
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Basic, Offer
Cisco Web Security Management Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
Microsoft Dynamics 365 for Marketing Additional Contacts - Subscription licence - 50000 additional contacts - hosted - academic, volume, Student, Faculty - Tier 4 (250000-499000) - minimum 5 licences purchase - All Languages
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Advanced Server for IA32 - consulting - 3 years - 9x5
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Smart Connect Virtual Appliance Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Chargeback w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard APT Blocker - subscription licence (3 years) - 1 virtual appliance
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ470
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for Amazon Web Services - phone consulting - 1 year - 24x7
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - repair time: 7 days - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 3001+ level - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year) - for AT x530DP-52GHXm
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence (3 years) - 1 device
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 5000000 usage transactions - Open Value Subscription - additional product - Single Language
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 50 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 2 PB capacity - consulting - 5 years - 8x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR
Juniper Networks Juniper-Websense Web filtering for SRX100 Services Gateway - Subscription licence renewal (1 year) - 1 device
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3190, 3190 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-CT3504-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT3504-1A, LIC-CT3504-1AP-INT
SonicWall Analytics - Subscription licence (1 year)
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for IdeaPad 3 15ITL05 81X8
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Premier - Term License - 48 ports - for P/N: C9200L-48P4GEDU-RF, C9200L-48PL-4G-A++, C9200L-48PL-4G-EDU, C9200L-48PL-4X-A++
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Installation & Startup Service - Installation / configuration - for HPE Virtual Connect Enterprise Manager
HPE Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support (v. 4.0) - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for SuperMassive 9800 - Subscription licence (2 years) - 1 appliance - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Cloudera Enterprise Data Engineering Edition - Subscription licence (3 years) + 3 Years 24x7 Gold Support - 1 node - electronic
HPE 24x7 Software Technical Support - Technical support - for HPE Networks Software Group 14 - phone consulting - 1 year - 24x7
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkStation P300; P310; P320; P330; P330 (2nd Gen)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Standard subscription (1 year) + 1 Year 9x5 Support - 2 sockets - Linux
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Disk System 2300
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (3 years) - Secure Upgrade Plus - Advanced Edition
WatchGuard Network Discovery for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 50-99 licences - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - phone consulting - 1 year - 9x5
HPE Business Process Monitor Premium Edition - Term License (1 year) - 1 location - hosted - ESD
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB913A, BB913A#B8X, BB913AR
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 100000 endpoints - ESD - Linux, Win, Mac
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 3 years - 24x7
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to CRM Basic - All Languages
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 13 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for S400z; ThinkCentre M700z; M70a Gen 3; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
Electronic HP Care Pack Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP E24u G4, E27u G4, P34hc G4, Z24f G3, Z25xs G3, Z27k G3, Z27q G3, Z27u G3, Z27xs G3
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 20000 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Hardware Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - 9x5 - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Additional Portal Page Views Add-on - Subscription licence - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE LoadRunner Remote Desktop Protocol Bundle - Term License (3 months) - 50 virtual users - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow N9120 fn2, Enterprise Flow N9120 fn2 Flatbed Scanner
SonicWall Content Filtering Service Premium Business Edition for NSA 4600 - Subscription licence (2 years) - 1 appliance - for NSa 4600, 4600 High Availability, 4600 TotalSecure
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco CX Success Tracks Level 2 - Technical support - for C3560CX-DNA-A-12, C3560CX-DNA-A-12= - phone consulting - 24x7 - response time: 30 min
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 41 months - 24x7 - response time: 4 h
Cisco Meraki and Digital Network Architecture Spaces Bundle - Term License (3 years)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 gateway - hosted
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
WatchGuard Basic Security Suite for FireboxV Small - subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 virtual appliance
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync X981UHD, X981UHD PG, X981UHD-2
SOLN SUPP SWSS NX OS Essentials license for Modular Pla
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for P/N: M1K-S2
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
HPE MIGR ASSES SVC CS300 FOR MSFT AP
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year)
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-374 (EG), AP-374 (IL), AP-374 (JP), AP-374 (RW), AP-374 (US)
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - non-commercial
Juniper Networks Juniper-Sophos Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (3 years) - 1 device
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Subscription licence (1 year)
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 251-500 licences - phone consulting - 1 year
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop VDI Edition (v. 4) - 100 users/devices - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Standard subscription (3 years) + 3 Years 9x5 Support - 2 sockets - electronic - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
Acronis Backup Advanced Workstation - Subscription licence renewal (3 years) - 1 machine - Win, Mac
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic - French
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HPE Insight Control Environment - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 10YR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 24x7
HPE Docker Enterprise Edition Standard - Subscription upgrade licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 1 server, 1000 users
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Toolkit for SAP Sybase ASE and SAP Sybase Replication Server for Linux - 1 server (2 sockets) - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - consulting - 1 year - 24x7
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - All Languages
Cisco SMARTnet Software Support Service - Technical support - for C1FPCAT29001K9 - phone consulting - 1 year - 24x7
Microsoft Virtual Desktop Infrastructure Suite - Subscription licence (1 month) - 1 device - academic - Campus, School, Enterprise, Select Plus, EES - without MDOP - Win - All Languages
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Microsoft Exchange Server Standard Edition - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Hewlett Packard Enterprise HR1Z9E
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for NSa 6700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JF242A#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring NAS - 1 host - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Branch Intelligent Management Software - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for Network Security Virtual (NSV) 270
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - phone consulting - 5 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 4200 - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (6 years)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 named users - web support - 2 years - business hours - response time: 1-2 business days
HP Unified Functional Testing - Subscription licence (6 months) - 1 seat - electronic
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Exchange Online Plan 1 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product - All Languages
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra SW-DTS-TRIAL-90DAY software license/upgrade Subscription
WatchGuard APT Blocker for FireboxV Extra Large - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 185 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P6300 Continuous Access LTU - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) + Support
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - 1 appliance
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: A7533A#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 50 TB capacity - upgrade from 32 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 16 cores - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for TekSpeech Pro Emulation - unlimited terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 280 G5, 285 G6, 295 G6, 295 G8; Desktop 280, Pro 300 G6; ProDesk 405 G8, 40X G6
Acronis Backup Advanced Server - Subscription licence (2 years) - Linux, Win
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Licence - Win - Single Language
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 800
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AW576A#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 4650 - Subscription licence (3 years) - 1 appliance - for NSa 4650, 4650 High Availability
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkStation P700; P710; P720; P900; P910; P920
NVIDIA Grid Virtual PC - Subscription licence renewal (23 months) - 1 concurrent user - academic
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL TZ 350 Series - Subscription licence (1 year) - 1 appliance
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 84TB storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H75A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL319A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP MSM422 Dual Radio Access point
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T3100, SC-T3100M, SC-T3100N, SC-T3100X, SC-T3100x 240V
Hedvig Platinum Support and Maintenance - Technical support - for Hedvig Secondary Storage - HPE Complete - phone consulting - 1 year - 24x7
Juniper Networks Unified Threat Management for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 300
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Meraki MS Series 320-48 - Subscription licence (3 years) - for P/N: MS320-48-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HP Performance Center .Net Record/Replay - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T35
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
Honeywell - (1 year)
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Red Hat Enterprise Virtualization - Subscription (5 years) + 5 Years 9x5 Support - 2 sockets - ESD - Linux
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1120T-TMC=
Acronis True Image - Subscription licence (1 year) - 3 computers, 50 GB cloud storage space - Win, Mac, Android, iOS
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 500 devices - phone consulting - 1 year - 24x7 - for P/N: 30330
JetBrains Personal Subscription - New releases update - for JetBrains PhpStorm - 1 user - ESD - 20% continuity discount - 1 year (2nd year)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Insight Cluster Management Utility Moonshot Flexible License - phone consulting - 3 years - 24x7 - response time: 2 h
Poly Advantage with FRU Replace and Destroy - Technical support - for Poly Meeting Director - phone consulting - 1 year - 24x7
Red Hat Linux - Premium subscription (3 years) - 2 guests - 2 sockets
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 PCs - phone consulting - 5 years - 24x7
Computrace Mobile Basic - Subscription licence (3 years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 10 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server - On-Premise licence - 1 server - GOV - GLP - phone consulting - 1 year - 24x7 - response time: 30 min
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - hosted - volume - add-on to user Core CAL / ECAL - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T15-W
Juniper Networks vSRX Content Security - Subscription licence (bandwidth licence) (3 years) - 2 Gbps throughput
Cisco Meraki MR Series Advanced - Subscription upgrade licence (1 year) + 1 Year Advanced Upgrade Support
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 8 processors - consulting - 1 year - 24x7
Cisco Digital Network Architecture Premier Cloud - Term License (5 years) - up to 25 Mbps, 50 Mbps aggregated throughput - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (3 years) + Support - hosted - for P/N: MX85-HW
Microsoft Dynamics 365 Project Operations - Subscription licence - 1 user - hosted - academic, volume, Attach - from SA, from VL/DPL - All Languages
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 30000000 usage transactions - Open Value Subscription - additional product - All Languages
EcoStruxure IT Expert Access - Subscription licence (1 month) - 1500 nodes
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60055dn, E60155dn
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 9250, 9250 High Availability
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 25 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for FlexFabric 5940 2-slot, 5940 32QSFP+, 5940 48SFP+, 5940 48XGT, 5940 4-slot
WatchGuard WebBlocker for Firebox Cloud Medium - subscription licence (1 year) - 1 cloud instance
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
CUP CANON SERVICE PACK - PDI COPY F&D INSTALLATION
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC-4G-45.3=
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 300 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Branch Intelligent Management System Software Module - 50 nodes - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 10x5 - response time: NBD - for PowerEdge R230
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8300
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - upgrade licence - 10 concurrent users - OEM - ESD - upgrade from VMware Horizon Standard - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Total Security Suite for Firebox Cloud Medium - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 6 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - 1 user - GOV - Open Value Subscription - Level D - additional product, Open - consulting - 24x7 - response time: 1 h - All Languages
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S8
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
DriveSecurity - Subscription licence (1 year) - volume - 100-499 licences - Win, Mac
NVIDIA Grid Virtual PC - Subscription licence renewal (6 months) - 1 concurrent user
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
Cisco Smart Net Total Care Software Support Service - Technical support - for Cisco IOS XR Software - phone consulting - 1 year - 24x7 - for P/N: XR-NC55-P-07.01
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5520-K9, AIR-CT5520-K9++, AIR-CT5520-K9-PM, AIR-CT5520-K9-RF, AIR-CT5520-K9-WS
Cisco Meraki Advanced - Subscription licence (10 years) - 48 ports
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7508A#ABB
Next business day FULL swap-out support following expiry of manufacturer's warranty
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) TACACS+ Authentication Manager Software Module - 50 nodes - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Avoira Premier Plus AV Support - 1 YR
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Microsoft Office for Mac Standard - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Mac - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE - Technical support - phone consulting - 24x7
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 appliance - for P/N: MX84-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 10000 devices, 1000 controllers, 100000 clients - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 420-24 - Subscription licence (3 years) - for P/N: MS420-24-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall REST API Activation - Subscription licence (4 Years) - for CSa 1000
Security Awareness Training - Advanced A comprehensive package of security awareness courseware combined with flexible access to phishing, vishing, and smishing simulations.
SonicWall Comprehensive Gateway Security Suite for NSv 100 Virtual Appliance - Subscription licence (1 year)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 4 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 9x5
NEC - Extended service agreement - parts and labour - 2 years (4th/5th year)
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE PLATFORM ADVISORY WORKSHOP L1
Juniper Networks Juniper-Websense Web filtering for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7205 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 100 users - hosted
APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Expert - 1 virtual machine - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 250 users
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB908A, BB908AR, BB908B, BB908BR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Network Server Agent - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3400 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Basic, Offer - All Languages
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (3 years) - 1 Gbps throughput
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
Visual Paradigm Standard - Floating Licence (maintenance renewal) (1 year) - before expiration - Linux, Win, Mac
WatchGuard APT Blocker for Cloud Extra Large - subscription licence (3 years) - 1 virtual appliance
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Lenovo 5PS7A22389
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Medium - 3 years
HP Absolute Data & Device Security Professional - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 3001+ level - phone consulting - 3 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 3 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express D2D2Any Option - phone consulting - 3 years - 24x7
Cisco Digital Network Architecture Advantage with Existing LAN Base - Term License - 24 ports
LFD Extended Warranty 2 Years - Q-Line 33 INCH-55 INCH
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for DocuMate 5460
HP Absolute Data & Device Security Premium - Subscription licence (4 Years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for NSa 2700
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release - 50 devices - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Cisco Smart Net Total Care Software Support Service - Technical support - for SRST-EP - phone consulting - 1 year - 24x7
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen)
Logitech Extended Warranty - Extended service agreement - 1 year - for Rally Bar Mini
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 3 years - 8x5 - response time: 4 h - for Zebra HD4000 Enterprise Head-Mounted Display
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 2501-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Cisco Meraki - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
SonicWall Comprehensive Gateway Security Suite - Subscription licence (1 year) - 1 appliance - for P/N: 01-SSC-1207
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MS Windows Storage Server x64 - upgrade licence - phone consulting - 1 year - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Starter - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY690A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 100-249 licences - includes ATP and DLP for up to 10 SaaS apps
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreVirtual VSA Software 2014 - 50 TB capacity, 300 packs - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
SonicWall Content Filtering Premium Business Edition for SuperMassive 9400 - Subscription licence (1 year) - 1 appliance - for SuperMassive 9400, 9400 High Availability, 9400 TotalSecure
Microsoft Exchange Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2 - Win - English
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - 8 processors - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Cisco Digital Network Architecture Premier - Term License (3 years) - 48 ports - for P/N: C9200-48P-A, C9200-48PB-A, C9200-48PXG-A, C9200-48T-A, CAT-CDNA-P
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem - phone consulting - 4 years - 24x7 - response time: 2 h
Uplift 3 Years RTB Warranty
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement - 2 years - shipment - 8x5 - response time: next day - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Cisco DNA Essentials C920024P 1M For Renewal Only
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for FLSA1-HX-2X10GE - phone consulting - 1 year - 24x7 - for P/N: FLSA1-HX-2X10GE
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL173A#BB
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StorageWorks Business Copy EVA6300 LTU - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco CON-SNT-9748P
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3190, 31XX 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
Lenovo e-Pack Smart Office Assess - Technical support - consulting
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard WebBlocker for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 203 - phone consulting - 1 year - 24x7 - response time: 2 h
APC Preventive Maintenance Visit - Technical support - preventive maintenance (for UPS 20 kVA) - on-site - for P/N: G35T20K3IS, G35T20KF2B4S, G35T20KF3B4S, G35T20KF4B4S, SUVTJP20KF2B4S, SUVTRTF20KB5F
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JZ508A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Remote Office Branch Office Advanced - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Acronis Backup Advanced for Workstation - Subscription licence (1 year) - Win
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Scalable File Share 20
SonicWall Standard Support - Technical support - for SonicWALL NSv 10 - for KVM - phone consulting - 3 years - 8x5
HPE Proactive Care Advanced Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
HPE LoadRunner SAP - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C8690, WF-C8690D3TWFC, WF-C8690DTWF, WF-C8690DTWFC, WF-C8690DWF
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2130T-T=
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - consulting - 4 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 - 2 processors - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL073AR
SonicWall Secure Mobile Access 500V - Spare Licence (10 days) - 250 users - for P/N: 01-SSC-8469
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for HP 260 G4, 285 G6; Elite Slice G2; EliteDesk 80X G6; ProOne 400 G6, 600 G6
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
Juniper Networks Intrusion Detection and Prevention for SRX100/SRX110 - Subscription licence (3 years) - 1 device
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: Q1595B#ABJ, Q1595B#ACE, Q1595B#ACJ, Q1595B#ACQ, Q1595B#AKM, Q1595B#AKY, Q1595B#ARS
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 750 users
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 appliance - for P/N: MX84-HW
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, for CRMOL Basic, Offer
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 5290 2-in-1
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 4 years - on-site - 9x5 - response time: NBD - for HP t530; Mobile Thin Client mt22, mt44, mt45, mt46; ProBook 430 G6, 440 G6, 440 G8, 470 G5
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for NSa 3600, 3600 High Availability
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB908A, BB908AR, BB908B, BB908BR
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 10000 endpoints - ESD - Linux, Win, Mac
Cisco Digital Network Architecture Advantage Cloud - Subscription licence (3 years) - up to 1 Gbps, 2 Gbps aggregated throughput - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard with Operations Management Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 250 users
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
Hewlett Packard Enterprise HR1Y7E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR630 7X02
Cisco Digital Network Architecture Advantage with Existing Essentials - Term License - 48 fibre ports - Enterprise Agreement
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware P2V Assistant - phone consulting - 3 years - 9x5 - response time: 2 h
D-Link Assist Warranty Extension Category A - Extended service agreement - parts and labour - 3 years - for D-Link DSN-610, 640; DGS 3630; DWS 3024, 3160, 4026; DXS 1100, 3400; Web Smart DXS-1210-12
HPE Support Plus 24 - Technical support - for Microsoft OS - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Platform - Open Value Subscription - Level F - Open Faculty - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Production Instance - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Next Day Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL365 G5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Service Health Manager Software Module - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - 1 console, multiple servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3400 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: AIR-AP2802I-Q-K9, AIR-AP2802I-QK9-RF, AIR-AP2802I-QK9-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for SuperMassive 9600, 9600 High Availability
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty - All Languages
Zyxel SecuExtender IPSec VPN Client - Subscription licence (1 year) - 10 users - Win, Mac
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Mobility Manager (v. 3.0) - 50 devices - phone consulting - 3 years - 24x7
JetBrains Business Subscription - New releases update - for JetBrains All Products Pack - 1 user - commercial - ESD - 20% continuity discount - 1 year (2nd year)
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 6650, 6650 High Availability
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581A#B2C, JL581AR, JL581AR#ABA
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Open Value - additional product - Win, Mac - Single Language
Microsoft Core CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Managed Flow MFP M830zm
Cisco Meraki MS Series 220-24P - Subscription licence (1 year) - for P/N: MS220-24P-HW
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
NETGEAR ProSupport Professional Setup and Configuration - Installation / configuration - for NETGEAR M6100-44G3-POE+; ReadyDATA 4U Expansion Chassis EDA4000, 5200
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Enterprise (v. 7) - upgrade licence - 1 licence - OEM - ESD - upgrade from VMware vRealize Suite Advanced - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Data Loss Prevention for Firebox Cloud Small - subscription licence (3 years) - 1 cloud instance
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 50000 endpoints - ESD
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
XML Developer Professional - Maintenance (renewal) (1 year) - 1 floating licence - volume - 20+ level - Linux, UNIX, Win, Mac
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 2 years - shipment - response time: next day - for P/N: 01-SSC-9175
Lenovo Enterprise Software Support Operating Systems - Technical support - for 2P Server - phone consulting - 1 year - 24x7 - for ThinkSystem SD630 V2; SR645; SR650 V2; SR665; SR670 V2; ST650 V2
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-G620-24-F, BR-G620-24-R, XBR-G620-24-R, XBR-G620-48-F, XBR-G620-48-R
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
Microsoft Bing Maps Public Website Usage Add-on - Subscription licence (1 month) - 840000 transactions - hosted - Open Value - additional product - Single Language
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - Medium Business, Small Business
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 51-75 licences - phone consulting - 1 year
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8P-HW
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - upgrade licence - 500 TB capacity - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco - Technical support
WatchGuard Application Control for Firebox Cloud XLarge - subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Payment Gateway Connector Group 3 - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Cisco Smart Net Total Care Software Support Service - Technical support - for BE-12X-UWLS-STR - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Advanced Accelerator for FICON - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-10X-BAS-A - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-24-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 500 endpoints - ESD - Linux, Win, Mac
Brocade Premier Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: 4 h - for Brocade 6510
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 2 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Windows Enterprise - Software assurance - 1 licence - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
COMP NETWORK SUPPORT HP CNS
HPE Image Load Service Third Party SW Application - Technical support - software application support - factory integrated
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS12-8POE
Microsoft Dynamics 365 for Team Members, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to CRM Essential, Offer - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Zyxel Hotspot Management - Subscription upgrade licence (1 year) - 1 concurrent device
Microsoft 365 Apps for enterprise - Subscription licence - 1 user - academic, Faculty - Open Value Subscription - Level F - additional product - Win, Mac - All Languages
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS14-48
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 21 months - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Web Security Essentials Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 250 devices - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Branch Intelligent Management System Software Module - 50 nodes - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
Microsoft Windows Virtual Desktop Access - Subscription licence (1 month) - 1 device - Open Value - Level C - additional product - Win - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/XP for Linux Flexible Quantity License - 2 processors - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only - for Cloud Managed MS250-48LP
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - for S510; ThinkCentre M625; M700; M75n IoT; M75s Gen 2; M75t Gen 2; V50s-07; V530-15; V55t-15
Cisco Meraki MS Series 220-48FP - Subscription licence (1 year) - for P/N: MS220-48FP-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Advanced Gateway Security Suite Bundle for NSA 3650 Appliance - Subscription licence (2 years)
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync P801 PG, V801-TM, X841UHD PG
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B67B, Q8B67BR, Q8D07B
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise Cloud Controller - Subscription licence (10 years) - hosted
Workforce Connect PTT Pro - Subscription licence (4 Years) - hosted - Android
Cisco CON-SNTP-401105AB
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS425-32-HW
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Red Hat Enterprise Virtualization - Standard subscription (3 years) + 3 Years 9x5 Support - 2 sockets - electronic - Linux
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 2 processors - upgrade from VMware Infrastructure 3 Standard - phone consulting - 5 years - 9x5
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 5 - Maintenance (3 years) - 1 device
Windows Enterprise - Software assurance - 1 licence - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h - for ProLiant DL585 G6 Base
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco CON-3ECMU-SFMMCVWK
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 5000 users - for P/N: 01-SSC-7404
WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Extra Large - 1 year
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware and Intrusion Prevention for SOHO - Subscription licence (1 year) - 1 appliance - for SonicWall SOHO
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 500 users
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product - All Languages
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 1 DAY
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco SMARTnet Software Support Service - Technical support - for AC-PLS-P-250-S - phone consulting - 1 year - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ270
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - 10 VMs - OEM - phone consulting - 3 years - 24x7
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks SAN switch 2/8
SOLN SUPP 8X5XNBD Cisco Catalyst 9120AX Series
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Acronis Backup Advanced Virtual Host - Subscription licence renewal (1 year) - 1 physical host
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 24x7
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks Enterprise Fabric Management Suite - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Secure Pull Printing - consulting - 1 year - 9x5
Hewlett Packard Enterprise H9TY7E
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
Eaton IPM 1 year subscription for 10 power and IT nodes
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8772B#ABB, J8772B#ACC
Cloudera Enterprise Basic - Subscription licence (1 year) + 1 Year 8x5 Support - 15 moonshot cartridges - electronic
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 4 years - 24x7
Cisco SMARTnet Software Support Service - Technical support - for Cisco TelePresence Manager - 25 systems - ESD - phone consulting - 1 year - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD Embedded 10 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner - (1 year)
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Standard and Enterprise - add-on licence - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Foundation Acceleration Kit - phone consulting - 3 years - 9x5
Cloudera Enterprise Analytical Database Edition - Subscription licence (3 years) + 3 Years 24x7 Gold Support - 1 node - electronic
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSa 2700
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 9x5
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 4 processors - consulting - 3 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE VirtualSystem CV2 for Citrix XenDesktop - Base with SAN - 200 users - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR670 7Y37
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE LoadRunner Templates Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HP Absolute Data & Device Security Premium - Subscription licence (1 year) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Allied Telesis AT-XS916MXS-NCP1
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
DriveSecurity - Subscription licence (1 year) - volume - 10000-19999 licences - Win, Mac
Microsoft Office Professional Edition - Software assurance - 1 PC - Enterprise - Open Value - 1 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (2 years) - Secure Upgrade Plus - Advanced Edition
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-10-SW-K9 - phone consulting - 1 year - 24x7
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 4 cores - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Microsoft Azure - phone consulting - 3 years - 24x7 - response time: 1 h
WatchGuard APT Blocker - Subscription licence (1 year) - 1 virtual appliance - for Firebox M570
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 1 device - phone consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M630; LaserJet Enterprise Flow MFP M630
Cisco Business Critical Services Expert-as-a-Service - Technical support - for Cisco Cosulting Engineer - consulting - 1 year
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE BL16 servers) - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/5 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 100 licences - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
XML Author Professional - Maintenance (renewal) (2 years) - 1 user - volume - 20+ level - Linux, UNIX, Win, Mac
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 24x7 Support - 15 sockets - ESD
DNAC1 Ess. Term C3850 12P Fiber 1Y
Hewlett Packard Enterprise HM8W2E
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Unified Functional Testing Advanced w/3 Years 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 4650 - Subscription licence (2 years) - 1 appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for BLc3000 Enclosure; ProLiant BL460c Gen8
Microsoft Windows Server - External Connector Software Assurance - unlimited external users - Open Value - additional product, 1 Year Acquired Year 1 - English
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server w/3 Years 24x7 Support - 2+ sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Zyxel iCard Anti-Virus - Subscription licence (1 year)
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1 DAY
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Server Foundation / Standard Edition - OEM - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
XML Developer Enterprise - Maintenance (renewal) (2 years) - 1 floating licence - volume - 5-9 licences - Linux, UNIX, Win, Mac
Allied Telesis Autonomous Wave Control Channel Blanket - Subscription licence (1 year) - up to 120 access points
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/3 Years 24x7 Support - subscription - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Cisco Digital Network Architecture Premier - Term License (5 years) - 48 ports - for P/N: C9200L-48P-4G-A=, C9200L-48PXG-4X-A, C9200L-48T-4G-A, C9200L-48T-4X-A, CAT-CDNA-P
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QQ698AR, QQ699A, QQ699AR, QQ700A, QQ700AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView w/o iLo - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-12XS-S, WS-C3850-12XS-S-RF, WS-C3850-12XS-S-WS
Zebra Technical and Software Support - Technical support - for Zebra My-Shopper Central Server Module - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - North America, EMEA
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Software Technical Support - Technical support - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HN4Z0E
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX936A
CON-SNTP-C9200L48
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence (2 years) - 1 device
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 10-15 kVA) - 1 year - on-site - business hours - response time: NBD - for Galaxy 3000
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for NSa 6650, 6650 High Availability
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Aruba Central Gateway Foundation - Subscription licence (5 years) - ESD
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 650 - Subscription licence renewal (1 year) - 1 device
Juniper Care Core Support SRX300-SYS-JB - 3 Year
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 51 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Network Virtualization - Subscription licence (6 months) - 1 floating instance, 1 concurrent flow - volume - 51+ level - ESD
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for Network Security Virtual (NSV) 870
HP Care Pack Software Technical Support - Technical support - for SuSE Linux for IA-32 - 8 processors - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual Apps - Subscription licence (1 year) - 1 concurrent user
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-ENH, MIG-12X-BASTOENH, MIG-12X-ESSTOENH, UPG-CUCM-USR, UPG-UCM1012-ENH, UPG-UCM1112-ENH, UPG-UCM9TO12-ENH - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL626AR, JL626AR#ABA, JL627A#AC3, JL627A#AC4, JL627AR, JL627AR#ABA, JL859A, JL860A
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for P/N: M1K-S6
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - 16 processors - phone consulting - 3 years - 9x5
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - for Firebox T15
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (60 days) - 500 users
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
Cisco WebEx Meeting Center Small Business - Subscription licence (4 months) - ESD - until annual subscription renewal
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SOLN SUPP SWSS 100 AP Adder License for the 5508 Contro
HPE Foundation Care Software Support 24x7 - Technical support - for HPE vSMS for VMware vSphere - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Juniper-Symantec Anti-Spam for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition Flexible License w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL385 Gen10
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Standard Support - Technical support - for SonicWALL NSv 800 - for KVM - phone consulting - 1 year - 8x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE MSA1040 Advanced Virtualized Features - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for P/N: L-FPR1120-P=
NVIDIA Grid Virtual PC - Subscription licence renewal (2 months) - 1 concurrent user
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 1-99 licences - electronic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 9 months - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-C220-M4S-CH, UCSC-C220-M4SCH-RF
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - North America
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
SonicWALL Web Application Firewall Service for SMA 400 - Subscription licence (1 year) - 1 appliance
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (3 years)
Cisco Meraki MX100 Advanced Security License - Subscription licence (1 year) - for P/N: MX100-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Switch 5406zl-48G Intelligent Edge
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ500
HP Performance Center Remote Access - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - hosted - volume - 25-2499 licences - Android, iOS
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro Connector - 10+ terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - licence - up to 50 access points - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-10-K9 - phone consulting - 1 year - 24x7
HPE SupportPack - Extended service agreement - parts and labour - 3 years - on-site
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
SonicWall TotalSecure Email - Subscription licence (3 years) - 500 users
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-8P-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/3 Years 24x7 Support - subscription - unlimited capacity, 4 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
Juniper Networks Intrusion Detection and Prevention for SRX5000 line - Subscription licence (5 years) - 1 device
Acronis Cyber Protect Home Office Premium - Subscription licence (1 year) - 3 computers, 1 TB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 2 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (3 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS12-8
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 10000 additional posts - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - for NSA 3600, 3600 High Availability, 3600 TotalSecure
WatchGuard Gateway AntiVirus for Cloud Small - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 4400 OST - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Return to Depot Post Warranty - Extended service agreement - parts and labour - 1 year - 9x5 - for OMEN by HP Laptop 15, 16, 17; OMEN X by HP 2S Laptop; Laptop 15; Spectre x360 Laptop
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Virtual Mobility Controller - up to 10 access points - academic - for retail customers - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV10SR-STD - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AM445AR, AM447AR, AM448AR
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2120T-TMC=
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Packaged Cluster
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Visio Online Plan 1 - Subscription licence - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G4 Performance Pack
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 500+ level - phone consulting - 1 year - 9x5
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 76-100 licences - phone consulting - 1 year
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 3; M90t Gen 3; ThinkEdge SE30
Honeywell Software Client Pack - Maintenance (1 year) - Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5508-100K9++, AIRCT5508-100K9-RF, AIR-CT5508100K9-WS, AIR-CT5508-100PROM
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier Add-On - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HP Workspace Essential - Subscription licence (2 years) - 1 user, up to 10 virtualised applications - hosted - ESD - 40 hours monthly usage per user, 4 GB virtual machine RAM - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Essentials - licence - Tier 2 - on-premise - phone consulting - 3 years - 24x7 - response time: 30 min - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Microsoft PowerApps Plan 2 - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume - All Languages
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for NSa 4700
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX67-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-SEC-XF, ACI-SEC-XF= - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 4700
HPE Critical Advantage L2 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW111A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Automation Center Enterprise (v. 6) - 25 OS instances - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Project - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: M0T60AR, M0T61AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 100
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Essential Plus / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Elo Extended Warranty - Extended service agreement - parts and labour - 5 years - repair time: 14 days - for Backpack 3.0; Computer Module ECMG4, ECMG4-i5
HPE Foundation Care Software Support 9x5 - Technical support - for HPE MSA 1040 Advanced Virtualized Features - upgrade licence - phone consulting - 5 years - 9x5 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (31 months) - 1 concurrent user - academic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for ProLiant Blade Servers (BL) - 16 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware ThinApp Client License - 100 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 3 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE StormRunner Load - Subscription licence
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
Cisco Digital Network Architecture Essentials - Term License (3 years) - 1 switch (48 fibre ports) - for P/N: C9300-48S-E, C9300-48S-E-RF, C9300-DNA-E-48S=
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 9x5 - response time: 2 h
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 50-99 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 2 years - shipment - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
Veeam Backup & Replication Enterprise Plus - Subscription licence (3 years) + 24x7 Support - 1 virtual machine - OEM - ESD
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (2 years) - for NSsp 12400
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager Enterprise Foundation Bundle - phone consulting - 3 years - 9x5
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 470 - phone consulting - 3 years - 24x7
HP Performance Center Web/Multimedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3200 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Sonicwall Capture Client Advanced - Subscription licence (2 years) - 1 device - promo - Competitive Displacement Program - 250-499 licences - Win, Mac
HPE Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - for WorkForce DS-530, DS-530N
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 7YR
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
Intel Retail Client Manager - (1 year) + 1 Year Support
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for NSa 6700
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for HPE Storage Services - upgrade licence - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service
JetBrains Business Subscription - New releases update - for PyCharm (v. 4.x) - 1 user - commercial - ESD - 1 year
Adobe Illustrator CC for teams - Subscription Renewal - 1 user - Value Incentive Plan - Level 1 (1-9) - Win, Mac - EU English
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 6700
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - 1 user - phone consulting - 5 years - 9x5 - for Capella HPAC Extension Ricoh - Secure Pull Print and Authentication
HP Application Lifecycle Management Business Process Testing - Term License (1 year) - 1 global concurrent user - electronic
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 250-499 licences
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9485A#ABB
Zebra Z1R5-PME1-1 warranty/support extension
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise w/5 years support - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 16 cores - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 10'000 users - for P/N: 01-SSC-7405
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (31 months) - 1 concurrent user - academic
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Absolute Data & Device Security Premium - Subscription licence (3 years) - 1 unit - Win
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#BB
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 10 licences - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Touchpoint Manager Basic - Subscription licence (3 years) - 1 user, 1 device - prepaid - electronic - Win, Android, iOS
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra Master Terminal Emulation Pool Server - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Latex 360
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Deep Inspection for NetScreen-5400 - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
HPE Installation Service - Installation / configuration - on-site - for HP A5500-24, A5500-48, A5800-24, A5800-48, E5500-24, V1405
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Web Security Appliance Advanced Malware Protection - Subscription licence (a la carte) (1 year) - 1 user - volume - 200-499 licences
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 1 year - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard WebBlocker for Firebox Cloud Large - subscription licence (1 year) - 1 appliance
SonicWall Advanced Gateway Security Suite Bundle for SOHO 250 Series - Subscription licence (3 years) - for P/N: 02-SSC-0938, 02-SSC-1815
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 9x5
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (3 years) - 1 gateway - includes entitlement for 3 years to Spotlight Secure Connector
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 2650 - Subscription licence (3 years) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
Cisco Email Security Appliance Anti-Spam - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 200-499 licences
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL322A
HPE Installation Service - Installation
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO10-ESS - phone consulting - 1 year - 24x7
Cisco Meraki Z3 Enterprise - Subscription licence (1 year)
Cisco Meraki Z3 Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Foundation product group - phone consulting - 4 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Identity Driven Manager (v. 3.0) - unlimited users - phone consulting - 3 years - 24x7
SonicWall Analytics - Subscription licence (1 year) - for SonicWall TZ500W
JetBrains Business Subscription - New releases update - for JetBrains All Products Pack - 1 user - commercial - ESD - for existing customers without valid upgrade subscription or a subscription that has expired before November 2, 2014 - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HL2K8E
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5505 Firewall Edition Bundle
Microsoft Mobile Asset Management Europe with routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - Single Language
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - on-site - for Surface Hub 2S 50"
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 25 users
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE OneView with iLO - phone consulting - 4 years - 9x5 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 5600, 5600 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN for Remote Office Branch Office - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 50 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge T440
SonicWall Standard Support - Technical support - for SonicWALL NSv 800 - for KVM - phone consulting - 3 years - 8x5
Arista A-Care 4-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 4 h - for P/N: JH791A, JH792A
HPE 24x7 Software Technical Support - Technical support - consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Visio Standard - All Languages
SonicWall TotalSecure Email - Subscription licence (2 years) - 25 users
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE LoadRunner SAP Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B62B, Q8B63B, Q8C26B, Q8C49B, Q8D00B
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (2 years) - 1 device - for Secure Services Gateway SSG 5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Starter - 2 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH402A, JH402A#ABB, JH402AR
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - for Chromebook Enterprise 14 G7; Chromebox Enterprise G4, G4; ProBook 11 G1
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SuSE Linux Enterprise Server Flexible License - Subscription (3 years) + 3 Years 24x7 Support - unlimited virtual machines - 2 sockets
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-100M-SEC-3Y= - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Systems Insight Manager - 1 licence - phone consulting - 1 year - 10 incident - 24x7
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 5000 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Juniper Networks Juniper-Sophos Anti-Spam for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StorageWorks Enterprise Fabric Management Suite - consulting - 3 years - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3600 - VIA/VPN users - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 25 users
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeCloud Appliance - Virtual Appliance Activation Key - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks D2D2500 Replication - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier Bundle - 100 VMs - phone consulting - 1 year - 9x5
Microsoft SQL Server Standard Edition - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
SonicWall Comprehensive Anti-Spam Service for NSA 2650 - Subscription licence (2 years) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX250-HW
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for SonicWall TZ570P
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M406dn
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 100 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 48 ports
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ470W
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 50-99 licences - Win
dbForge Studio for SQL Server Professional Edition - Subscription (1 year) - ESD - Win
WatchGuard APT Blocker for FireboxV Medium - subscription licence (3 years) - 1 virtual appliance
Microsoft Bing Maps Light Known - Subscription licence (1 month) - 500 users - Open Value Subscription - additional product - Win - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 1000 access points - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 3 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - phone consulting - 5 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
SonicWall Essential Gateway Security Suite Bundle - Subscription licence (1 year) - for NSsp 15700
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) High Availability Software - 1 licence - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - 16 processors - phone consulting - 3 years - 24x7
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Edition - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support (renewal) - for Zebra All-touch Terminal Emulation for Android - must be purchased within 30 days of the product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP E344c, S430c; Zvr Virtual Reality Display
AppDynamics Advanced Edition APM Any Language - Term License - on-premise
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - 1 user - hosted - volume - All Languages
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Performance Center - (v. 6.2) - subscription (1 year) - volume
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5784, 01-SSC-6109, 01-SSC-6298
HPE Installation Service - Installation - on-site - for StorageWorks SSL1016
Fujitsu Scanner Service Program 3 Year Extended Warranty for Fujitsu Office Scanners - Extended service agreement (extension) - replacement - 3 years - shipment - 8x5 - response time: NBD - for Fujitsu SP-1120, SP-1120N, SP-1125, SP-1125N, SP-1130, SP-1130N, SP-1425
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Nuance MX Proximity USB Reader And Disaster Recovery License - phone consulting - 3 years - 9x5
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 5000 endpoints - ESD - Linux, Win, Mac, iOS
HPE Proactive Care 24x7 Software Service - Technical support - for Rapid Deployment Pack - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 53 months - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 250 devices - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ470W
WatchGuard Basic Security Suite for Firebox Cloud Medium - subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Standard Support - 1 appliance
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 2700 Replication - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Starter - 2 processors - phone consulting - 4 years - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/1 Year 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express (v. 5.0) - 3 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 2 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express D2D2Any Option - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Comprehensive Gateway Security Suite - Subscription licence (2 years) - 1 appliance - for NSa 2650
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for SonicWall TZ570P
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 50 months - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for NSa 6700
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 2650 - Subscription licence (1 year) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 named user - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Analytics - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 57 months - 24x7 - response time: 4 h
Cisco SVS-ISE-SUP-S
HP Absolute Data & Device Security Premium - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX922A
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkPad L380; L470; T440p; T540p; W540; X1 Carbon (2nd Gen); ThinkPad Yoga 20C0
Cisco CX Success Tracks Level 1 - Technical support - for C9200L-DNX-E-24-3Y, C9200L-DNX-E-24-5Y, C9200L-DNX-E-24-7Y - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller Enterprise Bundle - 1 access point - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Canon Easy Service Plan On-site next day service - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for imageFORMULA DR-6010C, DR-6030C
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for SonicWall TZ570W
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 security appliance - hosted - for P/N: MX250-HW
EcoStruxure IT Expert Access - Subscription licence (1 month) - 1000 nodes
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9485A#ABB
SonicWall Advanced Gateway Security Suite for NSV 100 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5929, 01-SSC-6293
HPE Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (16 months) - 1 concurrent user
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteDesk 705 G4; EliteOne 800 G4; Workstation Z1 G6, Z2, Z2 G4, Z2 G5; ZCentral 4R
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-499 licences - electronic
Cisco Smart Net Total Care Software Support Service - Technical support - for N520-10G-2= - phone consulting - 1 year - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 1000+ level - Open
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: FLSA1-HX-2X10GE
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 5 years - 24x7 - response time: 2 h
Red Hat Linux - Premium subscription (3 years) - unlimited guests - 2 sockets - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 10 servers - consulting - 3 years - 9x5
Microsoft System Center Orchestrator Server - Software assurance - 1 user - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
HP Performance Center Database - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for R-PI31-SW-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 10
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control In-Printer Agent - 1 licence - consulting - 1 year - 9x5
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1120T-TM=
Cisco Digital Network Architecture Advantage - Term License (3 years) - 1 access point - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXI-EWC-B-RF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 1000 devices - phone consulting - 1 year - 9x5 - for JetAdvantage Security Manager
Adobe InCopy CC for teams - Subscription Renewal - 1 user - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: B7E20ABUN
NVIDIA Grid -
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - licence & software assurance - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 240 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Authentication Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Hyper-V - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow N9120 fn2
Sony PrimeSupport On-Demand - Installation / configuration - travel expense coverage - 1 day - on-site
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, for CRMOL Basic, Offer - All Languages
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-5784, 01-SSC-6109, 01-SSC-6298
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service for NSV 870 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 870 Virtual Appliance
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Aruba Meridian AppMaker - Subscription licence (3 years) - 1 White label - hosted - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Power BI Pro - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Installation Service - Installation - on-site - for P/N: P39478-B21, P39478-B21#ABA
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 4700
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (27 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 5YR
Microsoft Exchange Online Plan 2 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
Soti MobiControl Cloud - Subscription licence (1 month) + Standard Support - hosted - Dedicated Cloud Server, a minimum of 75 licenses, minimum 3 months commitment
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, for CRM Professional Add-On to Office 365, Offer
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ500
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
Cisco Threat Defense URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4115T-URL=
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 1 year - 24x7
SonicWall Analytics (Syslog) - Subscription licence (1 year)
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) High Availability Software - 1 licence - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; S400; S405; S500; ThinkCentre Edge 63; ThinkCentre M700; M800; M810; M820z AIO; M900
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, add-on to Office Pro Plus - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve Guest Management - phone consulting - 3 years - 9x5
DriveSecurity - Subscription licence (1 year) - volume - 20000-49999 licences - Win, Mac
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 1 DAY
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 1 server (up to 2 CPU) - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5784, 01-SSC-6109, 01-SSC-6298
JetBrains Business Subscription - New releases update - for JetBrains PhpStorm - 1 user - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5g
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Identity Services Engine Premier - subscription licence - 1 licence
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
LANDesk Management Suite - Maintenance (1 year) - 1 node - volume - 500-999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
SonicWall Advanced Gateway Security Suite for NSV 300 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - consulting - 1 year - 9x5
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 44 months - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 1-100 licences - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 4 Gbps throughput
SonicWall Content Filtering Service - Subscription licence (3 years) - 1 appliance - for SonicWall TZ350
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HP Performance Center Remote Access - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Remote Office Branch Office Advanced - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
ASUS Warranty Extension Package Local - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 1 year
Cisco Digital Network Architecture Advantage with Existing Essentials - Term License - 48 ports
Cisco Threat Grid Cloud - Term License - 3 users - hosted - manual submission
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence renewal (3 years) - 1 device
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox M670
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 30 fax lines - phone consulting - 1 year - 9x5
Corel PDF Fusion - Maintenance (1 year) - 1 user - CTL - Level E (121-250) - Win - English
EaseOfCare 3 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Only Series
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco Nexus 5000 Fabric Manager Server - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Edge Advantage with Essentials - Subscription licence (36-59 months) - 400 Gbps - SIA
Arista A-Care 2-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH797A, JH798A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
Cisco Digital Network Architecture Essentials - Term License (5 years) - 48 ports - for P/N: C9300-48H-E, C9300-48UB-E, C9300-48U-E, C9300-48UN-E, C9300-48UXM-E, C9300-DNA-E-48=
Visioneer 94-0335-W3-8
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Aruba AirWave with RAPIDS and VisualRF - 1 device - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Enterprise Browser - (v. 2.0 or later) - subscription licence (1 year) - 1 device - available in Standard and SAP packages - Android
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Single Language
IBM Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for P/N: 7309BD5, 7309BF7, 7309BF9, 7309BR6
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSsp 12400
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager Enterprise Foundation Bundle - phone consulting - 1 year - 9x5
Cisco ONE Digital Network Architecture Advantage - Term License (5 years) - 1 switch (24 fibre ports)
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
VisibilityIQ Foresight Connect - Subscription licence (3 years) - 1 mobile device - hosted - volume - 25-2499 licences
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Essentials - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to CRM Basic, Offer - All Languages
Cisco CX Success Tracks Level 2 - Technical support - for C9500-DNA-32QC-A=, C9500-DNA-32QC-A, C9500-DNA-32QC-E-A - phone consulting - 24x7 - response time: 30 min
HP Application Lifecycle Management Business Process Testing - Term License (3 months) - 1 global concurrent user - hosted - electronic
Microsoft Dynamics 365 for Project Service Automation, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Visual Studio Ultimate with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1, Microsoft Partner Network Competency required - Win - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for NSsp 13700
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 4 years - 24x7
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - North America
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 PCs - phone consulting - 5 years - 24x7
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Azure DevOps Server - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 100 racks - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Operations Standard - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard Continental Clusters for Linux - Flexible District License - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 450 G8, 455 G7; ProBook x360
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 10 users - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Web Filtering for Integrated Security Gateway 2000 - Subscription licence renewal (1 year) - 1 device
HP Unified Functional Testing - Subscription licence (1 year) - 1 concurrent user - electronic
Webroot SecureAnywhere Business - Endpoint Protection - Subscription licence (1 year) - 1 PC - volume - Level D (250-499) - ESD - Win
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 470 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T7200 Production Printer
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Standard w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - Level C - additional product, 3 Year Acquired Year 1, from CRM Essentials, Offer - Win - Single Language
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for NSa 3650, 3650 High Availability
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 4 cores - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Cloud App Security - Subscription licence (1 month) - hosted - Open Value Subscription - additional product - All Languages
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G8, 850 G6, 850 G8; EliteBook x360
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
Cisco Digital Network Architecture Essentials - Term License (5 years) - promo
SonicWall REST API Activation - Subscription licence (6 years) - for CSa 1000
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R72A, K2R72AR, Q0F53A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9660A#ABB
Allied Telesis Autonomous Management Framework Security - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Easy Connect - Subscription licence (3 years) - 2 cores - for HPE ProLiant ML110 Server - United Kingdom, United States
Microsoft Office 365 Domestic Calling Plan - Subscription licence (1 month) - 1 user, 120 minutes - academic, volume, Student, Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 100 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 6951; Officejet Pro 7730
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 1 DAY
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value Subscription - additional product, Open, add-on to Project Standard - All Languages
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance
Microsoft Dynamics 365 for Sales - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Conversion subscription licence (5 years) - Trial
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 3 years - 9x5 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (56 months) - 1 concurrent user - academic
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 100 users
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for Network Security Virtual (NSV) 470
SonicWall Content Filtering Service Premium Business Edition for NSA 4650 - Subscription licence (2 years) - 1 appliance
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Windows Server 2022 - Licence - 1 device CAL - OEM - English
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence (2 years) - 1 device
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to user Core CAL / ECAL - All Languages
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-3151, 02-SSC-3494
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HP Performance Center Web/Multimedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Smart Connect Virtual Appliance Software - consulting - 3 years - 8x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - response time: NBD - for ZBook Create G7, Power G7, Power G8; ZBook Firefly 14 G8; ZBook Fury 15 G7, 15 G8, 17 G7
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for Network Security Virtual (NSV) 870
Zebra Z1B5-EMH250-4000 warranty/support extension
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for P/N: P21786-291, P21786-AA1, P21788-291, P21789-291, P22094-291, P22094-AA1, R4X03A
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 9x5 Support - 4 guests - 2 sockets - ESD
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 250-499 licences - Open
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M670
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 2 processors - consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 3 years - 9x5
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Zebra Technical and Software Support - Technical support - for TEAM Phone Client for 3rd party Smart Phones - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 5000-9999 licences - Win, Pocket PC, Android, Link-OS
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (1 year) - Trial
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 250 users
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Network and Digital Network Architecture Advantage - subscription upgrade licence (5 years) - 1 switch (24 ports)
Zebra Technical and Software Support - Technical support - for RFID Fixed Reader - 1 unit - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Server - 4 processors - consulting - 3 years - 9x5
1 Year Omada Cloud Service License
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-1405, 02-SSC-1470, 02-SSC-3154, 02-SSC-3480, 02-SSC-3489, 02-SSC-3513
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 2001-3000 licences
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 10YR
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 1000+ level - Win
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 5 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks 4 Hour Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: EC7200A2B-E6
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Foundation for vSphere w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for HPE 8/20q Fibre Channel Switch, 8Gb Simple SAN Connection Kit
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 21-30 licences - phone consulting - 1 year
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - OEM - phone consulting - 4 years - 9x5
SonicWall Comprehensive Gateway Security Suite for NSv 25 Virtual Appliance - Subscription licence (3 years)
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 4 years - 24x7 - response time: 4 h
3yr Addon Poly PrivateConnect Powered By Pexip - Video Capacity License Per Concurrent
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for NSa 6700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, volume, promo, Student, Faculty - add-on to user Core CAL - All Languages
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530L-52GTX-30, AT-X530L-52GTX-50
Microsoft Cloud App Security - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - upgrade licence - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Advanced 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization plus Red Hat Enterprise Linux for Virtual Data Center - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 Advanced Security Management - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
XML Developer Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 1-4 licences - Linux, UNIX, Win, Mac
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StorageWorks MSA2000 Recovery Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-5677, 01-SSC-6084, 01-SSC-6296
WatchGuard Data Loss Prevention for Firebox Cloud XLarge - subscription licence (1 year) - 1 cloud instance
HPE Cloud Managed IT - Subscription licence (3 years) - 8 cores - hosted - non-commercial
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Workforce Connect PTT Pro - Subscription licence (1 year) - hosted - Android
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL253A#ABB
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 37 months - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Office 365 (Plan E5) without PSTN - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Office Pro Plus - All Languages
WatchGuard APT Blocker for FireboxV Large - subscription licence (1 year) - 1 virtual appliance
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for V14 G3 ABA; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Microsoft Office Visio Standard - Software assurance - 1 PC - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Enterprise - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed M605dnm, M605xm
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 2000 users
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Intrusion Detection and Prevention for SRX5000 line - Subscription licence (3 years) - 1 device
Microsoft Office 365 (Plan A1) - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - Microsoft Cloud Germany - All Languages
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 2000/3000 - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence (4 Years) - 1 concurrent user
Cisco Meraki Cloud Archive 365 Day - Subscription licence (1 year)
SonicWall Network Security Virtual (NSV) 470 Total Secure Essential Edition - Subscription licence (1 year)
SonicWall Advanced Gateway Security Suite Bundle for NSA 4650 Appliance - Subscription licence (2 years)
Cisco Digital Network Architecture Essentials - Term License (5 years) - 48 ports - for P/N: C9300L-48P-4X-E-WS, C9300L-48T-4G-E-RF, C9300L-48UXG-2Q-E, C9300L-48UXG4XE-RF
HPE Aruba ClearPass QuickConnect - Subscription licence (1 year) - 1 user - hosted - volume - 1-1000 licences - ESD - Win, Mac, Android, iOS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Nec Display Solutions Service+ - Deinstallation / installation - 3 years (1st or 2nd or 3rd year) - for MultiSync P402, P403, P462, P463, P552, P553, X401, X462, X463, X464, X551, X552, X554
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 5000 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Priority Access Plus - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - 3 notebooks / 1000 seats - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/1 Year 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 4 years - 9x5 - response time: 2 h
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR630 7X02
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for Microsoft Azure - phone consulting - 3 years - 24x7 - response time: 1 h
SonicWall Compliance Subscription - Subscription licence (1 year) - 1 device - for Email Security 300
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4400 licences - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/28PS, AT-GS970M/28PS-10, AT-GS970M/28PS-30, AT-GS970M/28PS-50
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Control Datapath Failover - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 4 years - 9x5
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-TM=
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 5 TB storage space - phone consulting - 1 year - 24x7 - response time: 1 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 3 years - 24x7 - response time: 2 h
Veeam Production Support - Technical support - for Veeam Backup Essentials Enterprise Plus for VMware - 2 sockets - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Advantage - licence - Tier 2 - phone consulting - 3 years - 24x7 - response time: 30 min - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M570
ASUS Warranty Extension Virtual Package - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 3 years - on-site - 7x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P6300/EVA4400 Performance Advisor - 1 licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
Juniper Networks Juniper-Sophos Anti-Virus for SRX240 Services Gateway - Subscription licence (3 years) - 1 device
HP Absolute Data & Device Security Premium - Subscription licence (1 year) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
WatchGuard Intrusion Prevention Service for Firebox Cloud Large - subscription licence (1 year) - 1 appliance
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 8x5 Support - 1 node - electronic
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 50 devices - phone consulting - 5 years - 9x5
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad P1; P1 (2nd Gen); P14s Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Enterprise Bundle Starter Kit - 10 VMs - phone consulting - 1 year - 9x5
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 5000 users - for P/N: 01-SSC-7424
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Microsoft Office 365 Extra File Storage Add-on - Subscription licence (1 month) - 1 GB capacity - hosted - GOV - Open Value - Level D - additional product - Win, Mac
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 1 server, 1000 users
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vShield App - 25 virtual machines - phone consulting - 1 year - 9x5
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - academic - OLP: Academic - Open Faculty - consulting - 1 year - 24x7 - response time: 1 h - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 3 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
dbForge Studio for SQL Server Enterprise Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen9
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 16 processors - phone consulting - 3 years - 24x7
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSsp 12400
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence renewal (1 year) - 1 gateway
APC Network Management Card for Easy UPS, 1-Phase - Subscription licence (2 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unified Communications Manager Business Edition (v. 10.x) - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 5 years - 24x7
Microsoft Core CAL Bridge for Office 365 - Subscription licence (1 month) - 1 user - Open Value Subscription - additional product - Win - All Languages
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Microsoft Dynamics 365 for Project Service Automation, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 9x5
Microsoft Visio Online Plan 1 - Subscription licence - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for 1/1/0 warranty) - 2 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Workstation - phone consulting - 1 year - 24x7
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 2000000 usage transactions - Open Value Subscription - additional product - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL320A
HP Performance Center Database Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
DriveSecurity - Subscription licence (1 year) - volume - 50000+ level - Win, Mac
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - for LX 350
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T55
JetBrains - New releases update (renewal) - for IntelliJ IDEA - 1 user - personal - ESD - for existing customers, 20% continuity discount - 1 year
HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Pointnext Tech Care Critical Service with Defective Media Retention - Technical support - for HPE OneView - phone consulting - 5 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - upgrade from Standard - phone consulting - 1 year - 24x7
Cisco Threat Defense Malware Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516T-AMP=
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-48PS-S, WS-C3650-48PS-S-RF, WS-C3650-48PS-S-WS
Cisco Meraki MS Series 220-48LP - Subscription licence (10 years) - for P/N: MS220-48LP-HW
MVC640 Advanced Replacement 3 Years - NC/NR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
GoLand - Subscription licence (1 year) - commercial - Linux, Win, Mac
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 5000 devices - phone consulting - 1 year - 9x5 - for JetAdvantage Security Manager
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 5000-9999 licences - ESD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: AH233AR#0D1, AM426AR#0D1, AM437AR#0D1, AM445AR, AM448AR, AM449AR, AM451AR#0D1
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 2 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 100 additional nodes - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS14-24
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (3 years)
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 250 additional nodes
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 3, from CRM Professional, Offer - Win - Single Language
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 6600, 6650
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h - for P/N: MS225-24P-HW
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ270
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW772A, JX920A
HPE Installation Service - Installation - on-site - for ProLiant DL20 Gen9 Solution
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ370
HPE Insight Remote Support no Remote Device Access - Configuration - on-site - for XP P9500
Zebra Technical and Software Support - Technical support - must be purchased after 30 days from product purchase, for applications developed by Customers or Partners - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks vMX 3D Universal Edge Router Medium Tier virtual Route Reflector - Subscription licence (1 year) - 10 million routing information base entities
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Control Datapath Failover - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Onsite - Extended service agreement - parts and labour - 4 years - on-site - for 100e (2nd Gen); 300e (2nd Gen); V14; V14 G2 ALC; V14 G2 ITL; V15; V15 G2 ITL
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VH10
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Cisco Base - Technical support - phone consulting - 1 year - 24x7 - for P/N: WS-C2960X-48TS-L, WS-C2960X-48TS-L++, WS-C2960X-48TSL-RF, WS-C2960X-48TSL-WS
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Media Server - 3 servers - phone consulting - 3 years - 24x7
Cisco FirePOWER Threat Defense, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1120T-TMC=
Cisco Digital Network Architecture Advantage - Term License - new purchase
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 4 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSsp 12800
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware GSX Server - 2 processors - consulting - 3 years - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
Microsoft Exchange Online Protection - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product - All Languages
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere vCloud Suite Add-on - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (27 months) - 1 concurrent user
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server w/3 Years 24x7 Support - subscription - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ370W
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T55
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 75-249 licences - requires a Zebra support contract for all Zebra devices - Win, Pocket PC, Android, Link-OS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from Standard - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years Premium Support - 15 moonshot cartridges - electronic
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 200 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Acronis Access - Subscription licence (annual) - 1 user - ELP - 501-1000 licences - Win, Mac, Android, iOS - English
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 50 users
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CM2320fxi, CM2320nf
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 630 G10, 64X G10, 655 G10; ProBook 640 G5, 640 G8, 64X G4, 650 G5, 650 G8
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next business day Channel Partner only Remote and Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
NETGEAR Email Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM300
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 175 - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Office 365 (Plan E1) - Buy-out fee (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - Open - All Languages
Cisco Threat Defense Threat and Malware - Subscription licence (5 years) - 1 appliance - ESD
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 25 users - for P/N: 01-SSC-7399
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 500-999 licences - includes ATP and DLP for up to 10 SaaS apps
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Stability Mount
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (5 years) - Secure Upgrade Plus - Advanced Edition
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Extension for SAP on Linux for HPE ProLiant/x86 Servers - 2 processors - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX935A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Horizon View Addon - 10 licences - OEM - phone consulting - 5 years - 24x7
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 250 users - for Email Security 300
HPE Foundation Care Software Support 24x7 - Technical support - for HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision - phone consulting - 5 years - 24x7 - response time: 2 h
Rider - Subscription licence (2nd year) - 1 user - commercial - ESD - Linux, Win, Mac
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Default Standard Description
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 750 users - for Email Security 400
Juniper Networks Anti-Spam for Secure Services Gateway 550 - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - phone consulting - 4 years - 9x5
5 Year Warranty Extension (4th adn 5th Year) for Models: V323 PG, V323-2 PG, V463, V552, P403, P403 PG, P463, P463 PG, X401S,X401S PG, X462S, X462S PG
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 7YR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 3 years - 9x5
HP Anyware Professional - Subscription licence (1 year)
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508T-T=
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - phone consulting - 4 years - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
Juniper Networks Juniper-Websense enhanced Web filtering for SRX240 Services Gateway - Subscription licence (5 years) - 1 device
HP Absolute Data & Device Security Professional - Subscription licence (2 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
SonicWall Compliance Subscription - Subscription licence (1 year) - 1 device - for Email Security 6000
Visual Paradigm Standard - Maintenance (renewal) (1 year) - 1 seat - before expiration - Linux, Win, Mac
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (2 years) - 1 appliance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL322A
Sony PrimeSupport On-Demand - Engineering service - 2 hour(s) - on-site
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 1500-1999 licences - Win, Android, Link-OS
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to CRM Basic - All Languages
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Eaton Intervention Product Line C - Technical support - preventive maintenance - on-site - for P/N: 9PXM16KIRTN, 9PXM22KIRTN
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Performance Center Remote Access - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Parallels Mac Management for Microsoft SCCM - Subscription licence (1 year) - 10 computers - Mac
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1000+) - additional product, Open - All Languages
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 400 - phone consulting - 3 years - 8x5
Kofax - Technical support - phone consulting - 1 year
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 9x5 Support - 15 sockets - ESD
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 10000 additional posts - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 10YR
Logitech Extended Warranty - Extended service agreement - 1 year - for Tap
Electronic HP Care Pack Critical Advantage - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - 2000 entries
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard WebBlocker for FireboxV XLarge - subscription licence (1 year) - 1 virtual appliance
HPE Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Features Pack - phone consulting - 3 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for NSsp 13700
Microsoft Dynamics CRM Server - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for HCS-FND-OPA-DI-USR - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term License (7 years) - 1 switch (8 ports)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX400-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-100M-AX-3Y= - phone consulting - 1 year - 24x7
Arista A-Care 4-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 4 h - for P/N: JH945A, JH946A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 21TB storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B68B, Q8B68BR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 4500 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - single licence - ESD - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 2000 users
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
Cisco Smart Net Total Care Software Support Service - Technical support - for N3K-LAN1K9, N3K-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N3K-LAN1K9, N3K-LAN1K9=
HP Quality Center Express - Subscription (3 years)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - phone consulting - 4 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Acronis Access - Subscription licence renewal (1 year) - 1 user - volume - 501-1000 licences - Win, Mac, Android, iOS - English
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 5000 users
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 1000-4999 licences
SonicWall Analytics - Subscription licence (2 years)
Cisco Implementation Service - Deployment - for Cisco ThousandEyes for Units
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G5 Performance, DL585 G6 Base
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS320-48LP-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Data Protector Express Exchange Backup - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - repair time: next day
Microsoft Intune - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 5YR
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps - 1 user - academic, Student - Open Value Subscription - additional product, Open Student - consulting - 1 month - 24x7 - response time: 1 h - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 5000000 usage transactions - Open Value Subscription - additional product - All Languages
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 1 year - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q6Q63A, Q6Q63AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - Open Value Subscription - additional product, 1 Year Acquired Year 2 - Win - Single Language
Cisco Meraki Enterprise - Subscription licence (7 years)
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
Cisco FirePOWER Threat Defense, Virtual Threat Protection, Malware Protection - Subscription licence (1 year) - ESD - for P/N: L-FPRTD-V-TM=
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years - for Aventail E-Class SRA EX9000
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 100-499 licences - Win
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Acronis Access - Subscription licence renewal (1 year) - 1 user - volume - 0-250 licences - Win, Mac, Android, iOS - English
Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for ThinkSystem SR650 7X06
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product - All Languages
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki VMX100 - Subscription licence (3 years) + 3 Years Support - 1 virtual machine
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce DS-6500, DS-6500N
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Enterprise Bundle - 10 PCs - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Insight Dynamics with Insight Control w/1 Year 24x7 Support - 16 servers - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 24x7
Cisco Threat Defense Threat and URL - Subscription licence (3 years) - 1 appliance - ESD - for FirePOWER 1010
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express for Microsoft Small Business Server - phone consulting - 3 years - 24x7
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 3 years - 24x7 - for ReadyNAS 102; 104
Microsoft Windows Server Standard Edition - Software assurance - 2 processors - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 7YR
HPE Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G8, Power G9, Studio G8; ZBook Firefly 14 G9, 16 G9; ZBook Fury 15 G8, 17 G8
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Enterprise - 25 OS instances - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (1 year) - 100 Mbps throughput
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-2-K9 - phone consulting - 1 year - 24x7
SonicWall Content Filtering Security - Subscription licence (5 years) - 1 appliance - for SonicWave 224w, 231c, 231o
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for L-D-M97S-AXK9 - phone consulting - 1 year - 24x7
HP Analytics Proactive Management Premium Service - Subscription licence (3 years) + 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - 1 laptop - hosted - ESD - Win, Android, iOS - for Chromebook 11 G6, 11 G7, 11A G6, 14 G5; Chromebook x360; Stream Pro Laptop 11 G4, 11 G5
Microsoft Windows Server 2012 Datacenter Edition - Subscription licence (5 years) - 2 cores - non-commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; Workstation Z1 G3, Z2, Z240, Z6 G4, Z8 G4
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 101-250 licences - phone consulting - 1 year
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Digital DMPU2016
SonicWall Compliance Subscription - Subscription licence (2 years) - 1 server, 10'000 users
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) - for Firebox T15-W
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for NSsp 13700
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP 100 Bundle Software - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vShield Edge - 25 virtual machines - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Advanced Server - 1 machine - volume - 1-4 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
Cisco Meraki MS Series 220-24 - Subscription licence (7 years) - for P/N: MS220-24-HW
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Flexible t820
Poly - Technical support - up to 1000 users - for Microsoft Teams - data migration
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
SonicWall Comprehensive Gateway Security Suite for NSv 200 Virtual Appliance - Subscription licence (3 years)
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for NSsp 13700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Juniper-Websense enhanced Web filtering for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
Microsoft Azure Active Directory Basic - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Core & Aggregation Essentials - Right-To-Use subscription licence (2 years) - 100 Gbps
Default Standard Description
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 named users - web support - 1 year - business hours - response time: 1-2 business days
HP Performance Center .Net Record/Replay - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 2 - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BK763A
Microsoft Enterprise Mobility + Security A3 Add-on - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 24x7
Microsoft Visio Online Plan 1 - Subscription licence - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
994-000137
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
WatchGuard Intrusion Prevention Service for Firebox Cloud Medium - subscription licence (1 year) - 1 appliance
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Backup Server - phone consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX937A, JX937AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JC102AR#ABB, JC675AR, JG219AR#ABH
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Optoma Extended Warranty - Extended service agreement - parts and labour - 5 years
HP Quality Center Enterprise Edition with Business Process Testing - Term License (6 months) - 1 site concurrent user - ESD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 1 PB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Corel PDF Fusion - Maintenance (1 year) - 1 user - CTL - Level J (2501-5000) - Win - English
Cisco Digital Network Architecture Advantage - Term License (5 years) - 24 ports - for P/N: C9200-24P-A, C9200-24PB-A, C9200-24PXG-A, C9200-24T-A, C9200-DNA-A-24=
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: EH923A#ABB, EH923A#ACD, EH923A#ACE, EH924A#ABG, EH924A#ABU, EH924A#ACD, EH924A#ACE
SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 1000 users
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ270
Acronis Backup Standard Virtual Host - Subscription licence renewal (1 year) - 1 physical host
HPE Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AP775A#ABB
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Z3 Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support
Cisco Meraki Z3 Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 6700
Cisco Software Application Support - Technical support - for QVPVP-00-ILS51AA - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Standard Connector - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Juniper Networks Juniper-Websense Web filtering for SRX100 Services Gateway - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle - 10 concurrent connections - phone consulting - 5 years - 9x5
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ570
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
C3560CX CISCO DNA EA Advantage 12 Port
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for NSa 3650, 3650 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; V50t-13; V530; V530-15
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 5000 users
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - for P/N: MX65W-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - for P/N: MX65W-HW
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 device - hosted - academic - Open Value Subscription - Level F - Open Faculty, from SA - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
Microsoft Dynamics 365 AI for Sales - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - All Languages
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - unlimited sockets - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware ThinApp Suite - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R19AR, K2R20AR, K2R21AR, N9Y62A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL365 G5
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years - on-site - for WorkCentre 3335/DNI, 3335/DNIM, 3335V_DNI, 3345V/ZM
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (18 months) - 1 concurrent user
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 4 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Operations Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 25000 endpoints - ESD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Cisco Meraki MS Series 22P - Subscription licence (5 years) - for P/N: MS22P-HW
Microsoft Dynamics 365 Customer Service Insights Additional Cases - Subscription licence - hosted - academic - Campus, School - All Languages
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 2500-4999 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Backup Server - 1 server - upgrade from HP Data Protector Express Basic - phone consulting - 1 year - 24x7 - response time: 2 h
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 150 / 160 / 200 kVA) - 3 years (1st and 2nd year) - on-site
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 25 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Adobe Acrobat Pro for enterprise - New Licence - 1 user - volume - Level 2 (10-49) - Win, Mac - EU English
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 2Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 1 year (3rd year) - pick-up and return - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Print Management - 10 licences - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra Node Terminal Emulation Pool Server - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - upgrade licence - OEM - upgrade from Enterprise - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - for EliteBook 830 G8, 840, 840 G8, 845 G7, 850 G8; EliteBook x360; Mobile Thin Client mt32
HP Performance Center .Net Record/Replay - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 10001-20000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Laptop Memory Install
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 8X5 - 1 server, 25 users
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE StoreVirtual VSA 2014 - Term License (5 years) + 5 Years 9x5 Support - up to 10 TB capacity - Win
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Amazon Web Services - phone consulting - 3 years - 24x7
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Hyper-V - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
Cisco Digital Network Architecture Advantage - Term License - new purchase
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Cisco Meraki VMX Enterprise - Medium - Subscription licence (1 day)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance - for Firebox T70
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years)
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Bare Metal Disaster Recovery Option - phone consulting - 3 years - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (2 years) - 1 concurrent user
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
DS-970 Scanner 5 Year OSSW CoverPlus Warranty
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 10 - phone consulting - 1 year - 24x7 - response time: 2 h
Arista A-Care 2-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH801A, JH802A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T930, T930 PostScript
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager (v. 3.0) - phone consulting - 3 years - 24x7
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for SonicWall TZ570P
SonicWall Comprehensive Anti-Spam Service for TZ 600 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Technical support - for HPE OneView w/o iLo - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall TotalSecure Email 250 - Subscription licence (2 years) - 250 users
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Cisco Digital Network Architecture Essentials - Term License (3 years) - 24 ports
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1-99) - additional product, Open - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Easy Connect Backup and Disaster Recovery - Subscription licence (5 years) - 1TB capacity - United Kingdom, United States
Cisco CON-PSBU-LMGMT3XM
Cisco SMARTnet Software Support Service - Technical support - for AC-PLS-P-100-S - phone consulting - 1 year - 24x7
HPE Installation Service - Installation (for drive enclosure) - on-site - for P/N: AJ940SB, M0S81AR, M0S82AR, M0S84AR, M0S87AR, Q1J10A, Q1J10AR, QW967SB, QW968SB
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
Cisco Network and Digital Network Architecture Advantage - Term License (7 years) - 1 switch - low port density - for P/N: C9500-24X-A, C9500-24Y4C-A, C9500-DNA-12Q-A=, C9500-DNA-16X-A=, C9500-DNA-24Y4C-A=
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 27 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service for NSA 3650 - Subscription licence (1 year) - 1 appliance - for NSa 3650, 3650 High Availability
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 53 months - 24x7 - response time: 4 h
Microsoft Azure Active Directory Premium - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Project Standard - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL322A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ370W
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 1 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color MFP X585; Officejet Enterprise Color Flow MFP X585
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 250-499 licences - includes ATP and DLP for up to 10 SaaS apps
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX67C-HW
Lenovo Device Intelligence Plus - Subscription licence (3 years) - 1 device - hosted
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
Hewlett Packard Enterprise HG6E8E
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for EliteDesk 800 G4; Workstation Z1 G3, Z2, Z2 G4, Z240, Z4 G4, Z6 G4, Z8 G4
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 1000 users
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HP Performance Center Remote Desktop - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 5 years - 9x5 - response time: 2 h
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 3 years - repair time: 2 business days
dbExpress Driver for MySQL Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win, Mac - with source code
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (2 years) - 1 server, 1000 users
NVIDIA Grid Virtual PC - Subscription licence renewal (41 months) - 1 concurrent user
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Cloud Analytics Engine - Subscription licence (1 year) - 100 devices
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System / StorNext Data Replication Option - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 3 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Hewlett Packard Enterprise HC7H8E
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO10-ENH-A - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation / Standard Edition - OEM - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (1 year) - for Microsoft Azure - for P/N: 02-SSC-3426
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 55 months - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 1 year (3rd year) - carry-in - repair time: 15 business days - for Honeywell 8680i
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
PostgreSQL Data Access Components (PgDAC) Professional Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Standard product group - 2 CPU - phone consulting - 5 years - 24x7
HP Unified Functional Testing - Subscription licence (3 months) - 1 concurrent user - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 10 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Microsoft Office 365 (Plan E5) without PSTN - Subscription licence (1 year) - 1 user - hosted - GOV, Microsoft Qualified - OLP: Government - Open
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Juniper Networks Juniper-Websense Web filtering for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
HPE Installation Service - Installation - on-site - for P/N: 867796-B22
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSa 9250, 9250 High Availability
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSsp 13700
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1595B#ABJ, Q1595B#ACE, Q1595B#ACJ, Q1595B#ACQ, Q1595B#AKM, Q1595B#AKY, Q1595B#ARS
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX450-HW
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 5 years - 24x7
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
IBM MA e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 7309BD5, 7309BF7, 7309BF9, 7309BR6
Juniper Networks Intrusion Detection and Prevention for SRX5000 line - Subscription licence renewal (1 year) - 1 device
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 4 years - 24x7
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - phone consulting - 5 years - 24x7 - response time: 2 h
APC Extended Warranty - Technical support - for InfraStruXure Central - 100 nodes - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
Microsoft Enterprise Mobility + Security A3 - Subscription licence (1 month) - 1 user - hosted - academic, student - Open Value Subscription - Open Student - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 year) - 1 user - hosted - academic - Open Value Subscription - Level E - Open Faculty, from SA - All Languages
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 4600, 4650
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP StorageWorks Storage Mirroring for Itanium Servers - 1 host - phone consulting - 3 years - 24x7 - response time: 2 h
Hewlett Packard Enterprise HP7H0E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Meraki Umbrella Security - Subscription licence (1 year)
Cisco Meraki Umbrella Security - Subscription licence (1 year)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Remote Snap - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 16 servers - phone consulting - 5 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - phone consulting - 3 years - 24x7
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 100 build agents - past-due - ESD - 1 year
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB
Juniper Networks vSRX Bandwidth Secure Cloud Connect - Subscription licence (1 year) - 100 Mbps throughput
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SmartConnect Standard Plan - Subscription licence (1 year)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
WatchGuard APT Blocker for Firebox Cloud Small - subscription licence (3 years) - 1 appliance
HPE Critical Advantage L3 - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL365 G5
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - premium subscription - 8 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Standard Support - 1 access point
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (18 months) - 1 concurrent user - academic
Hewlett Packard Enterprise H9NX2E
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 9x5
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-3489
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 1 Gbps
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco Nexus 5000 Fabric Manager Server - 1 switch - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Starter - phone consulting - 5 years - 24x7
Soti - Subscription licence (1 month) - 1 device - hosted - Enterprise
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Managed P55250dw
HP SupportPack LAN Support - Technical support - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-16600, 16650, L11160, L15150, L15160; EcoTank Pro ET-16600, 16680, L15180
NEC Warranty Extension - Extended service agreement - parts and labour - 2 years (4th/5th year) - carry-in - for NEC L102, M302, M322, M332, M352, M362, M402, UM280, UM301, UM330, UM351, UM361, V302
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server w/3 Years 24x7 Support - subscription - unlimited capacity, 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years - on-site - response time: NBD - for ThinkPad A285; A485; L13; L380; L390 Yoga; L490; L580; L590; T490; X12 Detachable; X39X
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1000+) - additional product, Open - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
Juniper Networks vSRX AppSecure and IPS - Subscription licence (1 year) - 4 Gbps
Cisco CX Success Tracks Level 1 - Technical support - for IW-DNA-A - phone consulting - 24x7 - response time: 30 min
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
IGEL-D Cosmos Select Pas 3year (1-99)
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 24x7
Cisco Digital Network Architecture Essentials - Term License (3 years) - promo
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE B-Series Additional - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 1 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2108
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The advanced service experience can optimize the productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
Samsung - Extended service agreement
Cisco Identity Services Engine Essentials - Subscription licence
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Branch Intelligent Management Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 5 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T2100
Cisco Meraki MS Series 320-24 - Subscription licence (3 years) - for P/N: MS320-24-HW
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Win - Single Language
Cisco Identity Services Engine Advantage - subscription licence - 1 licence
Zebra Technical and Software Support - Technical support - for Zebra My-Shopper Client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - Latin America, Asia Pacific
HP Performance Center Advanced - Subscription (3 months) - hosted
Virtual Machine Manager Pro - Subscription licence (3 years) - 7 nodes
Microsoft SQL Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2 - Win - English
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for P/N: 01-SSC-5875, 01-SSC-6187
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 10000+ level - Win, Mac
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - OEM - phone consulting - 4 years - 9x5
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Foundation Care service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
NVIDIA Grid Virtual PC - Subscription licence renewal (40 months) - 1 concurrent user
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Virus for SRX210 Services Gateway - Subscription licence (3 years) - 1 device
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QU625A, QU625AR, QU625SB
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
C9300 DNA Essentials 48 Port 1 Year Term License
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
HP Performance Center Wireless - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE CloudSystem Foundation Software w/3 Years 24x7 Support - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HP Application Lifecycle Management - Subscription licence (1 year) - hosted
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP E4200-24G Switch, E4200-24G-PoE Switch, E4200-48G Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for NSa 6700
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 4x10GBASE-T 2 ports adapter) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B87B
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ370
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
SonicWall Essential Protection Service Suite - Subscription licence renewal (1 year) - NFR - for NSa 2700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Software Support Service Solution Support - Technical support - for XR-A9K-X64K9-07.7 - phone consulting - 1 year - 24x7
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 3 years - 9x5 - response time: 2 h
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 1000 users
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value - additional product, Open, add-on to Visio Standard - Single Language
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
SonicWall Network Security Manager Advanced - Subscription licence (6 years)
datAshur BT Management Console - Subscription licence (3 years) - volume - 2000+ level
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement - 2 years - shipment - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
Microsoft Office Professional Plus - Software assurance - 1 PC - MOLP: Enterprise - Level D - 1 Year Acquired Year 1 - Win - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: C8R18A, C8R18A#ABH, C8R18AR, M0S96A, M0S96AR
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
NETGEAR Insight Instant VPN - Subscription licence (1 year) - hosted
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 500000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Smart Net Total Care Software Support Service - Technical support - for MIG-11X-BASTOENHP - phone consulting - 1 year - 24x7
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkPad P1, P1 (2nd Gen), P1 Gen 4, P16 Gen 1, P16 Gen 2, P17 Gen 1, P43, P53, P72, P73
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 5 - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Essentials - Term License (5 years) - for P/N: C9500-DNA-32C-E=, C9500-DNA-32QC-E=, C9500-DNA-40X-E=, C9500-DNA-48Y4C-E=
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Bing Maps Known - Subscription licence - 1 known user - Open Value - additional product - Win - Single Language
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1405, 02-SSC-1470
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Aruba Meridian CampaignKit - Subscription licence (3 years) - unlimited push notifications, unlimited triggers - hosted - ESD
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years - for Aventail E-Class SRA EX9000
Poly Partner Premier - technical support - for RealPresence Desktop for Windows and Mac OS - 1 year
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (30 days) - 1000 users
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (30 months) - 1 concurrent user - academic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
HPE LoadRunner SAP Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
Zebra Z1R5-PMEC-1 warranty/support extension
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-10-K9 - phone consulting - 3 years - 24x7
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
Juniper Networks Intrusion Detection and Prevention for SRX550 - Subscription licence (1 year) - 1 device
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Single Language
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Compliance Subscription - Subscription licence (1 year) - 1 device - for Email Security 500
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Controller - 1 access point - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 PCs - phone consulting - 4 years - 24x7
Visioneer 97-0047-W5-8
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - Floating Licence - 1 licence - volume - 10-19 licences - phone consulting - 2 years
Visioneer 94-0337-W5-8
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - on-site
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP StorageWorks Secure Fabric OS - 1 switch, 8 - 31 ports - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Sony PrimeSupport Elite - extended service agreement - 3 years
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 100000 additional posts - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Windows Enterprise for SA - Software assurance - 1 PC - Enterprise - Open Value - 1 Year Acquired Year 1 - All Languages
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Project Pro - All Languages
Cisco Software Application Support - Technical support - for QVPCA-00-NSXENP - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG510A#ABB, JG510AR#ABH
SonicWall Comprehensive Gateway Security Suite for SonicWALL NSA 4650 - Subscription licence (1 year) - 1 appliance
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - academic - phone consulting - 1 year - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (5 years) - 1 concurrent user
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 1-99 licences - electronic
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - phone consulting - 5 years - 9x5 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 1000 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
datAshur BT Management Console - Subscription licence (1 year) - volume - 1-99 licences
Cisco Meraki MS Series 420-48 - Subscription licence (1 year) - for P/N: MS420-48-HW
Juniper Networks Deep Inspection for Secure Services Gateway 350 - Subscription licence renewal (1 year) - 1 device
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
SonicWall Sliver Support - Technical support - phone consulting - 1 year - 24x7 - for NSa 3600, 3600 High Availability, 3600 TotalSecure
Microsoft Dynamics 365 Customer Service Insights - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for NSa 4700
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
Vantage Smart Performance - Subscription licence (4 Years) - commercial - Win
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 named users - web support - 1 year - business hours - response time: 1-2 business days
Cisco SMARTnet Software Support Service - Technical support - for UWL-11X-MTG-P - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - for C3560CX2-DNAC1E - phone consulting - 24x7 - response time: 30 min - for P/N: C3560CX2-DNAC1E
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 50 virtual machines - OEM - phone consulting - 3 years - 9x5
Intel Retail Client Manager Advance - (v. 2.0) - subscription licence (1 year) - Win
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HD3130 2 D 3 Y COMP COV SVCS
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier Add-On - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki MX60 Advanced Security - Subscription licence (1 year) - for P/N: MX60-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 25 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
PSS SWSS UPGRADES Paper license for SRE VMware ESXi 6 with v
Microsoft Visio Professional 2021 - Box pack - 1 PC - medialess, P8 - Win - English
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - 1 appliance - for P/N: MX84-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 5 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: DW028A#ABB, DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS
Cisco Email Security Appliance Advanced Malware Protection - Term License - 1 user
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
Microsoft Intune - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
Zebra WLAN Staging Service for Controller - Configuration - on-site - 8x5
MadCap Flare - Subscription licence (1 year) + 1 Year Platinum Maintenance Plan - 1 named user - Download - ESD - Win
Electronic HP Care Pack Software Technical Support - Technical support - for TROY Secure Document Printing Solution - 101-200 licences - phone consulting - 3 years - 9x5 - for TROY Secure Document Printing for Cerner Linux CUPS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HP Workspace Essential - Subscription licence (3 years) - 1 user, up to 10 virtualised applications - hosted - ESD - 40 hours monthly usage per user, 4 GB virtual machine RAM - Win
Cisco SMARTnet Software Support Service - Technical support - for L-AC-VPNO-100 - phone consulting - 1 year - 24x7
WebStorm - Subscription licence (3rd year) - 1 user - volume, commercial - 50-99 licences - ESD - Linux, Win, Mac
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Red Hat High-Avaliability Add-On - Subscription (5 years) - 2 sockets, unlimited virtual guests - Linux
Juniper Networks Deep Inspection for Secure Services Gateway 20 - Subscription licence (1st year) - 1 device
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 25 users
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
NVIDIA Grid Virtual PC - Subscription licence renewal (3 months) - 1 concurrent user
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 - Subscription licence (3 years) - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
Zyxel Content Filtering/Anti-Spam/Anti-Virus/IDP/Application Patrol/SecuReporter Premium - Subscription licence (1 year)
XML Developer Professional - Maintenance (renewal) (1 year) - 1 floating licence - volume - 10-19 licences - Linux, UNIX, Win, Mac
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5500-48G EI Switch
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: PEH946A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 679115R-B21, 679116-B21, 679116R-B21, 727957R-B21, 727958R-B21, 727959R-B21
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence (5 years) - 1 device
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for IdeaPad 5 CB 14; 5G 14Q8X05; IdeaPad Flex 3 CB 11M836; 5 14ITL05; 5 CB 13; Legion 5 15
Cisco CON-SNT-CHSSYS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation - for P/N: Q7M86A
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Gateway Security Suite for NSv 25 Virtual Appliance - Subscription licence (1 year)
HPE Care Pack - Technical support - phone consulting - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
Zebra Technical and Software Support - Technical support (renewal) - for Wavelink TN Client 4-in-1 - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC2200
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 KMIP 1.2 Key Manager - phone consulting - 5 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP StorageWorks D2D4000 Replication - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Enterprise Mobility Suite Add on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSA 6600 - Subscription licence (2 years) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW816A, JW819A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Skype for Business - Subscription licence (1 month) - 1 user - academic, Student, Faculty - Campus, School - Win - All Languages
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 5 users - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH402A, JH402A#ABB, JH402AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for VMW-VS6-FND-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: A7445C#ABH, C0L99AR, C0L99SB, EH946CR#ABH, EJ014B#ABH, P9B18A, P9B19A, P9G73A
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 2600 licences - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Data Loss Prevention - Subscription licence (1 year) - for Firebox T15-W
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Dimension Command for Tabletop Appliance - Subscription licence (3 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
SonicWall Comprehensive Anti-Spam Service for TZ 500 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
APC Extended Warranty - Technical support - for InfraStruXure Central - 100 nodes - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 5 Year Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProBook 450 G4, 450 G5, 455 G9, 455r G6, 45X G3, 45X G6, 45X G7, 45X G8, 470 G3, 470 G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW186A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Cisco Meraki MS Series 320-48LP - Subscription licence (10 years) - for P/N: MS320-48LP-HW
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
ARUBA 3Y FC NBD EXCH PSU-350-AC SVC
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows Mobile (v. 2.0) - 1 device - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level E (100-199) - Win - English
Microsoft Cloud App Security - Subscription licence - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 100 endpoints - ESD - Linux, Win, Mac
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 appliance
Microsoft Office 365 Advanced Threat Protection Plan 2 - Step-up subscription licence - 1 user - upgrade from Microsoft Office 365 Advanced Threat Protection (Plan 1) - hosted - academic - Campus, School - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 1 year - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software Module - 5 nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance
Cisco CON-ECMUS-S9RF4HRF
AudioCodes Customer Technical Support 9x5 Program Extended service agreement parts and labour 1 year carry-in repair time: 30 days
Cisco Digital Network Architecture Advantage - Term License (5 years) - 24 ports - for P/N: C9200L-24P-4G-A=, C9200L-24PXG-2Y-A, C9200L-24PXG-4X-A, C9200L-DNA-A-24=
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox B225, B225/DNI, B225V_DNIUK
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 10001-20000 licences
Electronic HP Care Pack Software Support Service - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 10-24 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Intune Device - Subscription licence (1 month) - 1 device - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE - Extended service agreement - parts and labour - 3 years - on-site
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for NSa 6700
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - upgrade licence - 100 users/devices - upgrade from Citrix XenDesktop VDI Edition - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Microsoft System Center Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T15-W
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Windows Enterprise - Software assurance - 1 licence - Platform - Open Value - 1 Year Acquired Year 1 - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
MEMORY INSTALL PER DEVICE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB904A, BB904AR
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Rapid Deployment Pack - phone consulting - 5 years - 24x7 - response time: 2 h
MendIT DPD Delivery Charge + Insurance
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet P2035, P2035n
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HP Absolute Data & Device Security Premium - Subscription licence (5 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle (v. 4.0) - 1 processor - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - 1 device - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - for Symbol MT2070, MT2090, P470; Phaser P360, P370, P460, P470; Zebra MT2000, MT2070, MT2090
SonicWall Advanced Gateway Security Suite for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
Cisco Cloud Services Router 1000V Security Package e-PAK - Subscription licence (1 year) - 100 Mbps - ESD
Acronis Backup Advanced Workstation - Subscription licence renewal (1 year) - 1 machine - Win, Mac
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5000-9999 licences - ESD
Parallels Desktop for Mac Enterprise Edition - Subscription licence (1 year) - 1 user - academic - Mac
Cisco C36502-DNAC1E-1Y
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for Network Security Virtual (NSV) 470
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat High Availability Add-on - 2 sockets, unlimited guests - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
JetBrains - New releases update (renewal) - for JetBrains ReSharper - 1 user - personal - ESD - for existing customers, 20% continuity discount - 1 year
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only - for Cloud Managed MS350-24
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server w/1 Year 24x7 Support - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 800
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS14-24FPOE
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
LANDesk Technical Account Manager Enterprise (3:1) - Technical support - for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk - upgrade from LANDesk Technical Account Manager Enterprise (7:1 per TAM) - phone consulting - 1 year - 8x5 - response time: 1 h
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for NSa 2700
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Network Server Agent - 3 servers - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Project Pro for Office 365 - Subscription licence - 1 user - hosted - GOV, promo - Open Value Subscription - Level D - additional product, Open, add-on to Project Standard - All Languages
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AssetCloudOp Basic - Subscription licence (1 year) - 1 additional user - on-premise - Win
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-11X-ESS-A - phone consulting - 1 year - 24x7
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 25000 endpoints - ESD
Cisco Web Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for SmartStor software - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - Single Language
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX68W-HW
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
Microsoft Dynamics AX Task - Subscription licence (1 month) - 1 user - academic, Student, Faculty - Campus, School, EES - Win - All Languages
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSa 6700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Wavelink Maintenance Plan - Technical support - for Wavelink Industrial Browser - phone consulting - 1 year - 12x5
Cisco Meraki MS Series 420-24 - Subscription licence (10 years) - for P/N: MS420-24-HW
HP Absolute Data & Device Security for Education Premium - Subscription licence (3 years) - academic - Win, Mac, Android - United Kingdom
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 51 months - 24x7 - response time: 4 h
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - on-site - for ROG Strix G15; G531GT
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL319A
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-250M-SEC-3Y= - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 4200 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall TZ600
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 39 months - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 24x7
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Capture Advanced Threat Protection Security - Subscription licence (1 year) - 1 appliance - for SonicWave 432e, 432i, 432o
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - for S200; S40X; S500; ThinkCentre Edge 63; 93; ThinkCentre M700; M73; M800; M83; M900; M93; X1
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP Single Software - phone consulting - 1 year - 9x5
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 25 devices - phone consulting - 1 year - 24x7 - for P/N: 30328
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 2000 users
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-6006, 02-SSC-6066, 02-SSC-6096, 02-SSC-6097, 02-SSC-6098
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 Controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Color LaserJet Pro M254, M255; LaserJet Pro M102, M118, M12, M15, M203, MFP M26, MFP M28
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care Software Support Service - Technical support - for R-PI38-SW-K9, R-PI38-SW-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Service Health Manager Software Module - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 9x5 Support - 1-2 sockets/virtual machines
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 server (25 clients) - ESD - 25 maximum allowed supported devices - Win - English
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (3 years) + 3 Years 9x5 Support - 1 licence
Microsoft 365 A5 Security - Subscription licence - 1 user - hosted - academic - Campus, School - from Enterprise Mobility + Security A5 - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
dbForge Studio for SQL Server Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco CX Success Tracks Level 1 - Technical support - for C9500-DNA-16X-E, C9500-DNA-16X-E= - phone consulting - 24x7 - response time: 30 min
HPE Critical Advantage L3 - Technical support - for HPE SW Data Protector Express Backup Agent Drive Expansion - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
SpectraLink Software Assurance - Technical support - 60 users - e-mail consulting - 1 year - 8x5
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 3 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
WatchGuard Network Discovery - Subscription licence (1 year) - 1 appliance
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 750 users
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC+-10GEP57.3, ONS-SC+-10GEP57.3=
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX67W-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Exchange Online - Subscription licence (1 year) - 1 inactive user - hosted - GOV, Microsoft Qualified - OLP: Government - Open
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
SmartConnect Standard Plan - Subscription licence (3 years)
SonicWall Remote Implementation Services - Installation / configuration - for SonicWall Global Management System - must be purchased within 30 days of the product purchase - response time: 5 business days
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
Adobe Illustrator CC for teams - Subscription Renewal - 1 user - volume - Level 3 (50-99) - Win, Mac - EU English
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - for Firebox T70
Microsoft Virtual Desktop Infrastructure Suite - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level E - additional product, with MDOP - Win - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 500 concurrent endpoints - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Web Filtering for Secure Services Gateway 140 - Subscription licence (3 years) - 1 device
HP Workspace VPN - Subscription licence (2 years) - 1 user - hosted - ESD - Win
SonicWall Content Filtering Service Premium Business Edition for NSA 2650 - Subscription licence (2 years) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
PhpStorm 20-49 Commercial Annual Subscription(Each) (media: ESD Version: 10 End-user details required Minimum order quantity: 20) (797)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic, Student - Open Value Subscription - Open Student, add-on to Customer Service - All Languages
Allied Telesis Autonomous Wave Control Channel Blanket - Subscription licence (5 years) - up to 40 access points
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-50M-AX-1S= - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 3 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for NSa 4650, 4650 High Availability
Cisco SMARTnet Software Support Service - Technical support - for L-CUAC11X-STND - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/1 Year 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vShield Endpoint w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Zyxel Nebula Professional Pack - Subscription licence (1 month)
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1-99) - additional product, Open
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
Cisco SMARTnet Software Support Service - Technical support - for UPG-CUCM-ENHP-A - phone consulting - 1 year - 24x7
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Authentication Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HP Absolute Data & Device Security Standard - Subscription licence (2 years) - 1 laptop - volume - 10000-49999 licences
Sony Education Solutions - lectures - 1 day - up to 6 students
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - 9x5 - for P/N: P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55250-B21, P55276-421
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco Digital Network Architecture Advantage - Term License - 24 ports - Enterprise Agreement - new purchase
HPE - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) - 24 ports
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T15
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL074-61001, JL074AR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Quantum StorageCare Phone Support - Software Products - Technical support - phone consulting
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
Acronis Cyber Protect Home Office Advanced - Subscription licence (1 year) - 1 computer, 500 GB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
Epson CP05OSSWH919
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for Unified Fabric Manager Advanced w/3 Years 24x7 Support - flexible licence - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence (3 years) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 24x7
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 10-19 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: R2H25A, R2H26A, R2H27A, R2H28A, R2H29A, R2H40A
Microsoft Project - Software assurance - 1 PC - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
LANDesk Professional Services - Technical support - for LANDesk System and Security Manager - consulting - Europe
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 800
APC On Site Service - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labour - Electronic and Physical Service - Parts and Labor
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (2-32 CPU) - phone consulting - 1 year - 24x7
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (3 years) - Secure Upgrade Plus - Essential Edition
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 5000 endpoints - ESD - Linux, Win, Mac
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-1405, 02-SSC-1470, 02-SSC-3154, 02-SSC-3480, 02-SSC-3489, 02-SSC-3513
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5699, 01-SSC-6101, 01-SSC-6297
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (1 year) - 10 Mbps throughput
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for BE-11X-UCL-STR - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for MIG-11X-ENHTOENHP - phone consulting - 1 year - 24x7
Cisco Solution Support - Technical support - phone consulting - 24x7
Carbonite Move - Subscription licence (60 days) + 24x7 Support - 1 source server - HPE Complete - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager - 1 processor - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB909A, BB909AR, BB909B, BB909BR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Digital Sender Flow 8500fn2
HPE Cloud Managed IT Windows Data Center - Subscription licence (3 years) - 1 appliance CPU - hosted - Medium Business, Small Business - for ProLiant EC200a Base, EC200a Premium
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-GS970M/18-10, AT-GS970M/18-30, AT-GS970M/18-50
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ270W
HPE Installation & Startup Service - Installation / configuration - on-site - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 PXIe System, EL4000 Switch System
Cisco SMARTnet Software Support Service - Technical support - for WBXMTSVR2-USR-K9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
DataGrip - Subscription licence (1 year) - 1 user - volume, commercial - 20-49 licences - ESD - Linux, Win, Mac
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for N93-LAN1K9-XF2 - phone consulting - 1 year - 24x7 - for P/N: N93-LAN1K9-XF2, N93-LAN1K9-XF2=
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet MFP M234
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Cisco Digital Network Architecture Spaces See - Subscription licence
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - pick-up and return - repair time: 2 business days - for Magellan 9800i
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Smart Connect Virtual Appliance Software - phone consulting - 5 years - 24x7 - response time: 2 h
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 100 Mbps throughput
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Conversion subscription licence (1 year) - Trial
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (38 months) - 1 concurrent user - academic
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence renewal (1 year) - NFR - for NSa 3650
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Arista CloudVision - Subscription licence (1 month) - 500 switches - hosted - lab - ESD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Secure Network Analytics Threat Intelligence - Subscription licence (1 year) - ESD - for P/N: L-LC-TI-FC2K=
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX67C-HW
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
JetBrains Business Subscription - New releases update - for RubyMine (v. 8.x) - 1 user - commercial - ESD - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - consulting - 5 years - 8x5 - response time: 2 h
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
Veeam Production Support - Technical support - for Veeam Backup & Replication Enterprise Plus for Hyper-V - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Data Loss Prevention for FireboxV XLarge - subscription licence (1 year) - 1 virtual appliance
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring NAS - 1 host - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Azure - Subscription licence (1 month) - 1 server - hosted - Open Value - additional product, Open - Single Language
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 5 years - 9x5
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Secure Upgrade Plus for TZ 400 - Subscription licence (1 year) - 1 appliance
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 5600 Series - Subscription licence (1 year) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H73A, Q8H74A, Q8H74AR
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 2600 E-SBC
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Platform - Open Value Subscription - Level E - Open Faculty - All Languages
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
dbForge Studio for Oracle Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
Microsoft Dynamics 365 for Marketing Additional Contacts - Subscription licence - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-UCM-11X-ENHP-A - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care Software Support Service - Technical support - for CCX-125-NPS-K9= - phone consulting - 1 year - 24x7
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5508-TAMC=
Microsoft Exchange Server - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW321A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for NSa 6700
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Large - 1 year
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, from SA, from CRM Basic, Offer - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/1 Year 9x5 Support - 100 concurrent connections - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HPE Software Technical Support - Technical support - for HPE StorageWorks DP Express Media Server - 3 servers - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba Virtual Mobility Master - 500 devices - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7005 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8698A#ABB, J8698A#ACD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 145 - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10M-SEC-1Y= - phone consulting - 1 year - 24x7
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 1 year - 24x7
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Red Hat Enterprise Linux for SAP Application Flexible - Subscription (3 years) + 3 Years 24x7 Support - 1 licence
HPE Proactive Care 24x7 Software Service - Technical support - for HPE P2000 Modular Smart Array Snapshot 512 - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 3Y FC NBD Exch A 2930M 24G Swt SVC
Cisco Meraki MX100 Advanced Security License - Subscription licence (10 years) - for P/N: MX100-HW
SonicWall Analytics - Subscription licence (2 years)
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Threat Grid Cloud - Term License - 3 users - hosted - Security Choice Enterprise Agreement (EA) 2.0 - manual submission
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution; Slate 2, 500
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - volume, GOV - 100-249 licences - Open, from CRM Professional, Offer
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for NSa 4700
Cisco Meraki Insight Large - Subscription licence (5 years) - up to 5 Gbps - Enterprise Agreement - Booking Only
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 7 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - phone consulting - 1 year - 9x5 - for Access Control Job Accounting User Pack
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 50 TB capacity - upgrade from 32 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 100000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for Chromebook 11 G9, 11A G8, 11MK G9; Chromebook x360; Elite c640 G3; Stream Pro Laptop 11 G4
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - phone consulting - 5 years - 9x5
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX240 Services Gateway - Subscription licence (5 years) - 1 device
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise H8ZH5E
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Color Laser 150a, 150nw, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days - for Mediant 800
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 100 endpoints - ESD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P9000, SC-P9000V
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence renewal (2 years) - 1 device
Acronis Files Connect - Maintenance (renewal) (3 years) - 1 server (100 clients) - ESD - 100 maximum allowed supported devices - Win - English
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Web Security Appliance Advanced Malware Protection - Subscription licence (a la carte) (3 years) - 1 user - volume - 200-499 licences
SonicWall Comprehensive Gateway Security Suite - Subscription licence (3 years) - 1 appliance - for NSa 2650
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 10 users
HPE LoadRunner Wireless Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Acronis Files Connect - Maintenance (renewal) (1 year) - 1 node (100 clients cluster) - Win - English
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Data Protector Express Network Server Backup Agent - 3 agents - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
AudioCodes Remote Implementation Support - Installation / configuration - for Mediant 1000
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH328A#ABB
Cisco Digital Network Architecture Premier - Term License (3 years) - 1 switch (48 ports) - for P/N: C9300L-48PF-4G-A, C9300L-48PF-4X-A, C9300L-48UXG-2Q-A, C9300L-48UXG-4X-A, CAT-CDNA-P
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 5000 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP 1 Year Wolf Pro Security - 500+ E-LTU
Cisco Software Support Service Enhanced - Technical support - for Cisco Email Security - phone consulting - 24x7
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Single Language
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8433A#ACC, J8433A#ACD, J8433A#ACQ, J8433A#AKM, J8474A#ACD, J8474A#ACQ, J8474A#AKM
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SuSE Linux Enterprise Server - Subscription licence (1 year) + 1 Year 24x7 Support - 1-2 sockets/virtual machines - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 500-999 licences - includes ATP for Office 365 or G Suite
Cisco Web Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - phone consulting - 3 years - 24x7
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 4 years - on-site
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management (20 packs) - 1 licence - phone consulting - 1 year - 24x7
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 5 years - repair time: 2 business days
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HP Absolute Data & Device Security Professional - Subscription licence (1 year) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - 1 array - phone consulting - 5 years - 24x7 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Virus for SRX220 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
WatchGuard Firebox Cloud Large - subscription licence (1 year) + 1 Year Standard Support - 1 licence - with Basic Security Suite (1 year)
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 763850R-B21
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for Storage Enclosure 1735; BladeCenter HC10; HS12; LS21; System x3100 M4; x3105; x3250
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS14-48
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - 10 VMs - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP Z1 G8, Z1 G9; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
WatchGuard Intrusion Prevention Service for Firebox Cloud XLarge - subscription licence (1 year) - 1 appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - 1 processor - phone consulting - 4 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
SecureBridge STANDARD SUBSCRIPTION TEAM LICENSE - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Critical Advantage L2 - Technical support - for VMware vCenter Lab Manager - 1 licence - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Email Security Inbound Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Acronis Backup Advanced for Server - Subscription licence (3 years) - Linux, Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad L390 Yoga 20NU
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from Standard - phone consulting - 3 years - 24x7
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX65W-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WSC3850-24XS-S, C1-WSC385024XSS-RF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for NSa 6700
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - for Mediant 3000
HPE Aruba AirWave - Subscription licence (3 years) - 1 device - K-12 Schools - ESD
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX100-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Acronis Cyber Protect Home Office Advanced - Subscription licence (1 year) - 5 computers, 500 GB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Catalyst 9400 DNA Advantage 1 Year License
Cisco SMARTnet Software Support Service - Technical support - for MIG-11X-ESSTOBAS - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteOne 800 G5; ProDesk 40X G4, 40X G6; ProOne 400 G5, 400 G6, 440 G4, 440 G5, 440 G6
Microsoft 365 Business Standard - Subscription licence - 1 user (5 devices) - hosted - Open Value Subscription - additional product, Open - All Languages
Cisco Smart Net Total Care Software Support Service - Technical support - for IPCE-SVR-125-SL - phone consulting - 1 year - 24x7
Cisco ONE Digital Network Architecture Essentials - Term Licence renewal (3 years) - 1 switch (48 ports) - renewals only
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HiveCare Global Select - Technical support - for HiveManager Classic Virtual Appliance - 1 device - phone consulting - 1 year - 24x7 - response time: 1 h
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (3 years) + 3 Years 24x7 Support - 1 licence
SonicWall Network Security Manager Essential - Subscription licence (3 years)
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2012 Standard - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for KVM - phone consulting - 3 years - 24x7
Poly Elite - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Performance Center SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Advanced Edition - 1 processor - phone consulting - 1 year - 9x5
SonicWALL Network Security Manager Advanced with Management, Reporting and Analytics for NSA 4700, 5 Years
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P6300/EVA4400 Performance Advisor LTU - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Lifecycle Services - Technical support - for C9300L-DNA-E-48, C9300L-DNA-E-48= - phone consulting - 24x7 - response time: 30 min
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HPE Proactive Care 24x7 Software Service - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 750 users
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from HP Data Protector Express Basic - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center High Availability - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 5000-9999 licences - Win, Android, Link-OS
Red Hat High Availability - Subscription (3 years) + 3 Years 9x5 Support - 2 sockets, unlimited guests - electronic
Microsoft Stream Plan 1 - Subscription licence - 1 user - hosted - academic, Student, Faculty - Campus, School - All Languages
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500B, SN6500B 16Gb
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux for VMware w/1 Year 24x7 Support - 1-2 sockets - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 250 access points - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 3 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
Cisco Smart Net Total Care Software Support Service - Technical support - for BE6K-VIRTBAS-7X - phone consulting - 3 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 28 months - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS14-48FPOE
Zebra Technical and Software Support - Technical support - for MCL Client and MCL Link-Lite - 8 devices - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - volume, GOV - 500-999 licences - additional product, Open, from CRM Professional, Offer
X-Sign Manager Premium - Subscription licence (5 years) - Win
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 10 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Cisco Advanced Services - Fixed Price: Cisco AMP for Endpoints Security Deployment Service- Large - Installation / configuration - for Cisco Advanced Malware Protection for Endpoints - 5001-25000 endpoints
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for (only 1-year base warranty) ProBook 640 G2, 640 G3, 640 G4, 640 G5, 645 G3, 645 G4, 650 G1, 650 G2, 650 G3, 650 G4, 650 G5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ470
Juniper Networks AppFormix for Platform Node - Subscription licence (1 year) + 1 Year Support - 1 cluster/node
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for NSa 4700
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 50 users - phone consulting - 1 year - 24x7 - for P/N: EB1639096
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FP7125-K9, FP7125-K9-RF, FP7125-K9-WS
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH145A#ABB, JH145AR
HPE Helion Development Platform for Community - Subscription licence (1 year) + 1 Year 9x5 Support - 1 server or 1 node - hosted - electronic
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Advanced Universal - unlimited virtual machines, 1 physical host - academic, volume, GOV - 1-4 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Hedvig Platinum Support and Maintenance - Technical support - for Hedvig Secondary Storage - HPE Complete - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 3, from CRM Professional, Offer - Win - Single Language
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
HPE LoadRunner Wireless Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Cisco SMARTnet Software Support Service - Technical support - for C1F1ANEX9200K9 - phone consulting - 1 year - 24x7
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 46 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - phone consulting - 4 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for NSa 6700
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (3 years) - for Microsoft Azure - for P/N: 02-SSC-3480
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
One-off Programming Charge
Microsoft Windows Virtual Desktop Access - Subscription licence (1 month) - 1 device - Open Value - additional product - Win - All Languages
SonicWall Email Compliance Subscription - Subscription licence (1 year) - 1 server, 50 users - for Email Security 200
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW797A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Cloudera Enterprise Operational Database Edition - Subscription licence (1 year) + 1 Year 8x5 Bronze Support - 1 node - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware GSX Server - 4 processors - consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 50 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5
Cisco Software Application Support - Technical support - phone consulting - 24x7 - for P/N: N520-1G-8=
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Microsoft Azure - phone consulting - 3 years - 24x7
ReSharper - Subscription licence (1 year) - 1 developer - volume, commercial - 20-49 licences - ESD - Win
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic - Win
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Subscription licence (1 year)
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro M254, M255; LaserJet M209, MFP M140; LaserJet Pro M118, M15, MFP M28
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for VMware ESXi - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Factory Express - Extended service agreement - parts and labour - on-site
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 20 users - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 3600, 3650
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall TotalSecure Email - Subscription licence (2 years) - 750 users
SWSS UPGRADES Prime Infra 2.x Assurance to PI 3.0 Assu
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C505/S, C505/SM, C505/X, C505/XM, C505V/S, C505V/SM, C505V/XM
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Cisco Partner Lifecycle Services - Technical support - for C9600-DNA-A, C9600-DNA-A= - phone consulting - 24x7 - response time: 30 min
datAshur BT Management Console - Subscription licence (3 years) - volume - 500-999 licences
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
dotConnect for Oracle Professional Edition - Team Licence (subscrpition renewal) (1 year) + 1 Year Subscription - up to 4 developers, 1 company at 1 physical address - ESD - Win
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - unlimited storage - phone consulting - 2 years - 24x7 - response time: 1 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 52 months - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 named user - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier Bundle - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
Cisco Digital Network Architecture Essentials - Term License (7 years) - 48 ports - for P/N: C9300-48H-E, C9300-48UB-E, C9300-48U-E, C9300-48UN-E, C9300-48UXM-E, C9300-DNA-E-48=
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 745 G5, 755 G5, 840 G6, 850 G6; EliteBook x360; ZBook 15u G5, Studio G5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux Advanced Server for IA32 - consulting - 1 year - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE 24x7 Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Extension for SAP on Linux for HPE ProLiant/x86 Servers w/1 Year 24x7 Support - 2 processors - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage - Term License (5 years) - 1 switch (48 fibre ports) - for P/N: C9300-48S-A, C9300-DNA-A-48S=
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
D-Link Assist Silver Category C - Technical support - phone consulting - 5 years - 9x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 2 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Access Management Software - 25 additional nodes - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lifecycle Manager Standard - 2 CPU - phone consulting - 5 years - 9x5
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 5000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
WatchGuard Basic Security Suite for Cloud Extra Large - subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 virtual appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Fabric Manager Server - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 3 years - 24x7
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Center Routing Essentials Management - Term License (3 years)
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Standard - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Cloud Managed IT Windows Server - Subscription licence (3 years) - 1 virtual OSE - hosted - non-commercial - for ProLiant EC200a Base, EC200a Premium
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - 5 additional nodes - phone consulting - 3 years - 9x5 - response time: 2 h
Kodak Care Kit On-Site Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Kodak i3200
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for SonicWall TZ570P
dbForge Data Compare for MySQL Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HP Service Virtualization Designer Premium - Term License (1 month) - 1 seat - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for XenServer Enterprise Edition - 4 processors, 2 processors - phone consulting - 3 years - 9x5 - for Integrated Citrix XenServer Enterprise Edition
SonicWall Capture Advanced Threat Protection Service for NSV 870 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
HPE Aruba LTE Sensor - Subscription licence (3 years) - 5 MB cellular data - ESD
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE - Technical support - for VMware vSphere Standard Plus Data Recovery - OEM - consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 9450; SuperMassive 9400
HPE Installation & Startup Service - Installation / configuration - for HPE SimpliVity 380 for Microsoft HyperV Remote Software
SWSS UPGRADES Cisco Ent MGMTPI 3.x LF AS APIC EM Sm
WatchGuard SpamBlocker - Subscription licence renewal (1 year) - 1 appliance - for Firebox M5600
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE Catalyst Service - Installation / configuration - for HPE StoreOnce - 1 node - business hours
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
Microsoft Bing Maps Light Known - Subscription licence (1 month) - 500 users - GOV - Open Value - Level C - additional product - Win
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S1
datAshur BT Management Console - Subscription licence (3 years) - volume - 1000-1999 licences
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier Bundle - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Security - Subscription licence (1 year) - 1 appliance - for SonicWave 224w, 231c, 231o
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (2 years) - Secure Upgrade Plus - Essential Edition
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - phone consulting - 4 years - 9x5
SonicWall Content Filtering Service - Subscription licence (5 years) - for NSa 2700
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Installation Service - Installation - for ProLiant DL370 G6, DL385p Gen8, DL580 Gen9, DL585 G6
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW816A, JW819A
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop Go
WatchGuard Reputation Enabled Defense for Firebox Cloud Small - subscription licence (1 year) - 1 appliance
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
Juniper Networks Anti-Spam for Secure Services Gateway 5 - Maintenance (1st year) - 1 device
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 2 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra Enterprise Browser (v. 2) - 1 device - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Cisco Meraki Insight X-Small - Subscription licence (5 years) - up to 100 Mbps
Cisco Meraki Insight X-Small - Subscription licence (5 years) - up to 100 Mbps
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL380 G4 Performance Pack
HP Absolute Data & Device Security Professional - Subscription licence (4 Years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-93XX-K9 - phone consulting - 1 year - 24x7
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 laptop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for EliteBook 745 G6 Notebook; Pro x2 612 G2
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (60 days) - 25000 users
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Computrace Data Protection - Subscription licence (5 years) - 1 workstation
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft 365 Apps - Subscription licence - 1 user - academic, volume, Faculty - Microsoft Cloud Germany - Win, Mac - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation / configuration - on-site - for P/N: P09524-B21#0D1, P09524R-B21, P12381-B21, P12382-B21, P27064-B21, Q8T38A, Q8T39A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB933A, BB933AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Select with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - replacement - 4 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC56
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-24P-HW
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for SuperMassive 9800 - Subscription licence (1 year) - 1 appliance - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, from SA, from CRM Basic, Offer - All Languages
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for Network Security Virtual (NSV) 270
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (3 years) - 1 server, 100 users
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 3 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X
HPE 24x7 Software Technical Support - Technical support - for HPE P6300 Business Copy - unlimited capacity - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 9x5
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T55-W
SonicWall Sliver Support - Technical support - phone consulting - 2 years - 24x7 - for NSa 3600, 3600 High Availability, 3600 TotalSecure
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 251-500 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#ABB
McAfee Anti-Malware - Subscription licence (a la carte) (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (51 months) - 1 concurrent user - academic
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-24-HW
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX949A, JX950A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - 1 processor - OEM - upgrade from VMware vSphere Enterprise Plus Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-24-HW
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HP Quality Center Enterprise Edition with Business Process Testing - Area License (6 months) - 1 concurrent user - electronic
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 3, from CRM Essentials, Offer - Win - Single Language
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing OnGuard - 100 endpoints - phone consulting - 5 years - 24x7
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (3 years) + 3 Years 9x5 Support - 1 licence - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve Manager Plus Agent with ProCurve ONE Services zl Module - phone consulting - 3 years - 9x5
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 600 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks MSL8096
Adobe Photoshop CC for teams - Subscription Renewal - 1 named user - academic - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 virtual machines - OEM - phone consulting - 5 years - 9x5
HP Quality Center Express - Subscription (3 months) - hosted
WatchGuard Total Security Suite for Cloud Extra Large - subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 virtual appliance
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba Enable Support on a Mobility Controller - 1 access point - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-3474
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-3452
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L470; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280
Xceed Zip for .NET - Team Licence (subscrpition renewal) (1 year) - 4 developers - ESD - Win
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 6 - phone consulting - 5 years - 24x7 - response time: 2 h
HP Performance Center Load Generator Advanced - Subscription (1 year) - hosted
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA, from CRM Professional, Offer
Microsoft Intune - Subscription licence - 1 user - hosted - academic, Student, Faculty - Campus, School - All Languages
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSa 9650, 9650 High Availability
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Identity Engines Starter Kit BYOD - phone consulting - 1 year - 24x7
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (19 months) - 1 concurrent user - academic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years Premium Support - 1 node - electronic - Linux
Cisco Digital Network Architecture Essentials - Term License (3 years) - for P/N: C9500-DNA-32C-E=, C9500-DNA-32QC-E=, C9500-DNA-40X-E=, C9500-DNA-48Y4C-E=
Juniper Networks Unified Threat Management for SRX300 Services Gateway - Subscription licence (5 years) - 1 gateway
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 10 virtual machines - OEM - phone consulting - 3 years - 9x5
McAfee Total Protection - Subscription licence (1 year) - 5 devices - Download - Win, Mac, Android, iOS - English - United Kingdom
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H9AC5E
HP 1y Wolf Pro Security Education E-LTU
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus w/5 Years 24x7 Support - 6 processors - OEM - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 10000 additional posts - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vShield Edge w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP Analytics Proactive Management - Subscription licence (1 year) + 1 Year Standard Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 5000 devices - ESD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Tier 1 (1-99) - Open
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Email Security Inbound Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Capture Security Center Management and Reporting for NSV 200, NSV 300, NSV 400 - Subscription licence (5 years) - for NSa 2600, 2650, 3600, 3650, 4600, 4650, 5600, 5650, 6600, 6650; SRA 4600
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 100 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Samsung Enterprise Firmware Over-The-Air (E-FOTA) - Technical support - volume - 2 years
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE XP7 Tiered Storage Manager - Migration subscription license (60 days) - Win
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 9x5 Support - unlimited virtual machines, 1-2 sockets - flexible licence
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1000+ users - phone consulting - 3 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ZBook Create G7; ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack Medium Software - 1 processor (8-14 cores) - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for SafeCom P:Go HP 10 Bundle Software - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express Network Server Agent - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
TS Electronic Warranty, Upgrade from a 1 Year Depot to a 5 Year Onsite Next Business Day
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for XenServer Enterprise Edition - 4 processors, 2 processors - phone consulting - 3 years - 24x7 - for Integrated Citrix XenServer Enterprise Edition
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 01-SSC-5699, 01-SSC-6101, 01-SSC-6297
1Y PW Proactive Care NBD wCDMR MLNXEDR216PCH Service
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (1 year) - 4 Gbps throughput
SuSE Linux Enterprise Server for HPC Compute Node - Subscription (5 years) - 1-2 sockets - flexible licence
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#ABB
ARUBA 5Y FC NBD EXCH DL20 PSU SVC
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
5th year Extension to CoverPlus Onsite service, Target is for an engineer to be onsite to repair your Epson Product within 2 days of call being received. CoverPlus does not cover replacement of items designated as maintenance items that have reached the end of their life.
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - 1000 users/devices - phone consulting - 1 year - 24x7
HPE Installation Service - Installation / configuration - on-site
HPE - Technical support - for VMware vSphere Standard Plus Data Recovery - OEM - consulting - 4 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
Cisco LIC-MX67C-SDW-1Y
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL072-61001, JL072AR
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (3 years) - Secure Upgrade Plus - Advanced Edition
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Meraki MS Series 22 - Subscription licence (3 years) - for P/N: MS22-HW
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
ZyXEL SECUEXTENDER-ZZ3Y01F
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (1 year) - for P/N: 01-SSC-5926, 01-SSC-6254
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 250 users - for Email Security 300
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - phone consulting - 3 years - 24x7
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for NSa 6700
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (3 years)
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-GS970M/18PS-30, AT-GS970M/18PS-50
Visual Paradigm Standard - Maintenance (renewal) (1 year) - 1 floating licence - ESD - reinstate expired - Linux, Win, Mac
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Basic
VisibilityIQ Foresight - Subscription licence (3 years) - 1 device - hosted - volume - 75-2499 licences
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6000B 16Gb Bundled Fibre Channel switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCentre Server Heartbeat w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Cloud Edge Secure Access - Subscription licence (1 year) - 1 user - hosted - volume - 1000-4999 licences
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for SonicWall TZ670
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS14-24FPOE
EcoStruxure IT Expert - Subscription licence (3 years) - 25 nodes
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b2000
SonicWall Email Encryption with Compliance - Subscription licence (3 years) - 2000 users
HPE Helion OpenStack Right-To-Use - Subscription (1 year) + 1 Year 24x7 Support - 1 server - hosted - commercial - ESD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ENVY 5542; ENVY Inspire 72XX, 79XX; Photosmart 6520, Ink Advantage K510
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express D2D2Any Option - phone consulting - 3 years - 24x7
Dell Upgrade from 2Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Logitech Sync Plus - Subscription licence (2 years) - hosted
Cisco Digital Network Architecture Advantage - Term License (5 years) - 24 ports
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (20 months) - 1 concurrent user
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing Access - 10000 concurrent endpoints - ESD - phone consulting - 5 years - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - consulting - 3 years - 9x5
SonicWall Compliance Subscription - Subscription licence (1 year) - 1 server, 10'000 users
Cisco Smart Net Total Care Software Support Service - Technical support - for A9K-400G-L-AIP - phone consulting - 1 year - 24x7 - for P/N: A9K-400G-L-AIP
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1405, 02-SSC-1470, 02-SSC-3154, 02-SSC-3480, 02-SSC-3489, 02-SSC-3513
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
WatchGuard APT Blocker - Subscription licence (1 year) - 1 virtual appliance - for Firebox M670
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Hewlett Packard Enterprise H8UV9E
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Single Language
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for CUE-VM - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Premier - Term License (5 years) - 24 ports - for P/N: C9300L-24T-4G-A, C9300L-24T-4X-A-RF, C9300L-24UXG-2Q-A, C9300L-24UXG-4X-A, CAT-CDNA-P
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Analytics and Location Engine - licence - 1 access point - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 floating user - before expiration - Linux, Win, Mac
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 320-48FP - Subscription licence (3 years) - for P/N: MS320-48FP-HW
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 2000 users - hosted
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco DNAS-ACT
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Pole Display; Engage Go Jacket; Engage One Pro Slim VESA, VESA hub
SWSS UPGRADES Cisco ONE Foundation Perpetual ISR 800
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo Post Warranty Onsite Repair - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 6160H7S, 6160S7E
Cisco Meraki Display - Term License (5 years) + Support
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps / Customer Engagement Plan / Unified Operations Plan - 1 user - GOV, promo - Open Value Subscription - Level D - additional product, Open - consulting - 1 month - 24x7 - response time: 1 h
Cisco Digital Network Architecture Advantage - Term License (3 years)
TADL Assist Warranty Extension - Extended service agreement - 4 years
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRMOL Basic, Offer - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center IPSec/VPN Manager Software - 250 additional nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for NetSight Advanced - upgrade licence - 100 devices, 1000 access points, 25 remote clients - upgrade from NetSight - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 1 server, 100 users
Allied Telesis Autonomous Wave Control Channel Blanket - Subscription licence (1 year) - up to 80 access points
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-10X-ENH-A - phone consulting - 1 year - 24x7
SonicWall Secure Mobile Access Central Management Server Spike - Add-on licence (30 days) - 25000 users
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX240 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 500 devices - ESD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services IPS and Apps - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 500 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
Cisco CX Success Tracks Level 1 - Technical support - for Cisco DNA Advantage - licence - Tier 3 - on-premise - phone consulting - 3 years - 24x7 - response time: 30 min - for P/N: C8300-UCPE-1N20
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year) - for Network Security Virtual (NSV) 50, 50 High Availability
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Docker Datacenter - Subscription upgrade licence (3 years) + 3 Years 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker CS Engine - ESD - UNIX
Dell VD_4HD
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - must be purchased after 30 days from product purchase, for licences to be utilised on non-Zebra device terminals, Zebra partner acting as 1-st line of response - phone consulting - 5 years - 8x5 - response time: 4 h
SonicWall Email Compliance Subscription - Subscription licence (3 years) - 1 server, 25 users
HPE Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: PEH946A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year (1st year) - on-site - for SureColor SC-P7000, SC-P7000V
Juniper Networks Intrusion Detection and Prevention for SRX5000 line - Subscription licence (1 year) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
ASUS Warranty Extension Package Local - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - on-site
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2140T-TM=
HPE Express Shipment Small Logistic SVC
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Quadro vDWS - 1 concurrent user - academic - phone consulting - 1 year - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HC4K9E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Project Online Professional - Subscription licence - hosted - Open Value Subscription - additional product, Open - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenServer Select Edition - 4 processors, 2 processors - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-48FP-4X-UK
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1, from CRM Professional, Offer - Win
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration - for VMware Infrastructure Standard - OEM - 2 days
ANNUAL LICS P/LOC 500 BEACONS LICS OR 500 000 VISITS/30DAYS
Cisco Digital Network Architecture Essentials - Term License (5 years) - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXI-EWC-B-RF
Microsoft Visual Studio Enterprise with MSDN - Software assurance - 1 user - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - upgrade from VMware ESX Starter - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 10001-20000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Analytics and Location Engine - licence - 1 access point - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Vantage Smart Performance - Subscription licence (4 Years) - Win
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Visio Online Plan 1 - Subscription licence - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX68W-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 1 Plus - academic, GOV - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Guest Management - phone consulting - 3 years - 24x7
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux High Availability Add-On w/3 Years 24x7 Support - 2 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, for CRM Professional Add-On to Office 365, Offer
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Advanced 24x7 Software Service - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 500 concurrent endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 10'000 users
Cisco SMARTnet Software Support Service - Technical support - for CCX90-11U-P-P-S1 - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for K14 Gen 1; ThinkBook 13x ITG; 15p G2 ITH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Cloud Archive 180 Day - Subscription licence (3 years)
Acronis Cyber Protect Home Office Premium - Subscription licence (1 year) - 1 computer, 1 TB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
Premium Assist for Small Events
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE StoreOnce 4900 Catalyst - phone consulting - 5 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for Microsoft Azure - phone consulting - 3 years - 24x7
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Office 365 Advance Compliance - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581AR, JL581AR#ABA
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX550 Services Gateway - Subscription licence (3 years) - 1 device
SonicWall Analytics - Subscription licence (2 years)
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
SonicWall Analytics - Subscription licence (1 year) - for SonicWall TZ400W
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-24P-HW
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 20000 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WS3850-12S/K9
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - Floating Licence - 1 licence - volume - 1-4 licences - phone consulting - 2 years
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Microsoft SharePoint Online (Plan 1) - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
Acronis Backup Standard Windows Server Essentials - Subscription licence renewal (1 year) - 1 server - ESD - Win
Zebra VIQF-IOT-3Y warranty/support extension OT SERVICE PER DEVICE - 25+, 3 YEAR CONTRACT. REQUIRES ZEBRA SUPPORT CONTRACT FOR ZEBRA DEVICES
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Juniper Networks vSRX AppSecure and IPS - Subscription licence (3 years) - 1 Gbps
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - 1 user - hosted - EA Subscription - All Languages
HPE Docker Datacenter - Subscription licence (3 years) + 3 Years 9x5 Support - up to 2 CPU sockets - ESD - UNIX
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project Standard - All Languages
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Networks ExtremeControl Optional Guest and IoT Onboarding - 1000 users/devices - phone consulting - 1 year - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSsp 13700
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Data Verification - 100 cartriges - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
dotConnect for Salesforce Professional Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 20 build agents - commercial, past-due - ESD - 1 year
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - upgrade licence - 100 users/devices - upgrade from Citrix XenDesktop Enterprise Edition - phone consulting - 1 year - 24x7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P6300 Business Copy - 1 licence - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Chargeback w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Cisco Digital Network Architecture Premier - Term License (3 years) - 24 ports - for P/N: C9200L-24P-4G-A=, C9200L-24PXG-2Y-A, C9200L-24PXG-4X-A, C9200L-24T-4G-A, CAT-CDNA-P
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet 5590, 5590p, N6310; Scanjet Pro 3000 s2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Advanced Performance Monitoring - 1 switch - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Standard Support - Technical support - for SonicWALL NSv 400 - for KVM - phone consulting - 1 year - 8x5
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; x360; EliteBook 1040 G9, 10XX G1; EliteBook Folio 1020 G1; EliteBook x360
HP Absolute Data & Device Security Standard - Subscription licence (3 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL172A#BB, JL172AR
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE - 3 years warranty - parts and labour - 3 years - on-site
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
LANDesk Professional Services - Technical support - for LANDesk Asset Lifecycle Manager - ESD - consulting - Europe
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 13b - phone consulting - 5 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya WLAN Orchestration System - 100 access points - requires base software - phone consulting - 1 year - 24x7
XML Developer Professional - Maintenance (renewal) (2 years) - 1 floating licence - volume - 1-4 licences - Linux, UNIX, Win, Mac
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
IGEL-D COSMOS PRIORITY PAS 3 YEAR (100 TO 499)
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier Bundle - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T15-W
Microsoft System Center Datacenter Edition - Software assurance - 2 cores - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Windows Enterprise - Software assurance - 1 licence - Open Value - additional product, 2 Year Acquired Year 2 - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY690A
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 50 access points - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - volume - Tier 1 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HP Performance Center Remote Consulting - Subscription (3 months) - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - upgrade licence - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - consulting - 1 year - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for NSsp 13700
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 4 years - 24x7 - response time: 2 h
NSight for VX 9000 - Subscription licence (3 years) - 64 access points
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
PowerShell Studio 2024 - maintenance (renewal) (1 year) - 1 user
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Pro Slate 10 EE G1; Pro Tablet 10 EE G1, 408 G1, 608 G1, 610 G1; Pro x2; TX1 POS Solution
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - 9x5 - for ProBook 450 G2, 450 G3, 450 G4, 450 G5, 455r G6, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO11-ENH-A - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 4 processors - phone consulting - 3 years - 9x5
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for P/N: 01-SSC-0213, 01-SSC-0514, 01-SSC-1358, 01-SSC-1705, 02-SSC-0574
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 10000+ level - electronic
SonicWall Standard Support - Technical support - for SonicWall NSv 1600 - for KVM - phone consulting - 3 years - 8x5
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for Color Laser 150a, 150nw, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
TADL Assist Warranty Extension - Extended service agreement - parts and labour (for display with up to 73" diagonal size) - 4 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 4 years - 9x5 - response time: 2 h
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 3YR
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 101-250 licences - phone consulting - 1 year
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - additional product, Open Student - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NETGEAR ReadyRECOVER - Maintenance (1 year) - 50 virtual servers
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StorageWorks P2000 Remote Snap - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Wireless Service Manager - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7
LANDesk Professional Services - Technical support - for LANDesk System and Security Manager - consulting - United Kingdom
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS12-10FPOE
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
XML Author Professional - Maintenance (renewal) (2 years) - 1 floating licence - volume - 1-4 licences - ESD - Linux, UNIX, Win, Mac
Cisco Digital Network Architecture Premier - Term License (3 years) - 24 ports - for P/N: C9300L-24T-4G-A, C9300L-24T-4X-A-RF, C9300L-24UXG-2Q-A, C9300L-24UXG-4X-A, CAT-CDNA-P
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 6 - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 2000 users - hosted
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks P4000 G2 2-node Unified NAS Gateway Node
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 200 Virtual Appliance on Microsoft Azure - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
Microsoft Office Standard Edition - Software assurance - 1 PC - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - 1 guest, 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (3 years) + 3 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
SonicWall TotalSecure Email - Subscription licence (1 year) - 10'000 users
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Absolute Data & Device Security for Education Premium - Subscription licence (4 Years) - Win, Mac, Android
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop) - 5 years - on-site - response time: NBD - for HP Collaboration G6; Elite Slice G2; EliteDesk 80X G6; ProDesk 40X G6; ProOne 400 G6
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW657A
WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Extra Large - 3 years
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack Print At Your Service Next Business Day Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro M201dw, M201n, M203dn, M203dw
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - for HPE Service Desk - diagnosis - 3 years
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Solution Support Enhanced - Technical support - phone consulting - 24x7
Juniper Networks Anti-Spam for Secure Services Gateway 320 - Subscription licence (1 year) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware P2V Assistant - unlimited migrations - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 PostScript ePrinter
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Enterprise Add-On - 100 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Phone-in Software Support - Technical support - for HP ZCentral Remote Boost - Standard Support - phone consulting - 1 year - 24x7 - response time: next available agent
SOLN SUPP 8X5XNBD Catalyst 9300 48-port UPOE, Network Essentials
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
APC Software Maintenance Contract - Technical support - for APC Capacity Manager - 10 racks - phone consulting - 3 years
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ400
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Add-On - 10 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-2-SW-K9 - phone consulting - 3 years - 24x7
Cisco Meraki VMX Enterprise - Subscription licence (1 year)
SonicWall Email Compliance Subscription - Subscription licence (2 years) - 1 server, 250 users
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-1395, 02-SSC-1468, 02-SSC-3152, 02-SSC-3454, 02-SSC-3464, 02-SSC-3497
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - upgrade from Standard - consulting - 5 years - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for P/N: L-FPR1150-P=
Eaton Intervention Product Line E - Technical support - preventive maintenance - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for ASR920-S-M - phone consulting - 1 year - 24x7 - for P/N: ASR920-S-M
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 46 months - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX550 Services Gateway - Subscription licence (5 years) - 1 device
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JD370A#ABD, JD370A#ABE, JD370AR#ABA, JD370AR#ABH, JD375A#AC4, JD375AR#ABA
HPE Foundation Care Software Support 24x7 - Technical support - for Software Option (2C7) - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL186AR
SpeechExec Bais Transcribe - (v. 11) - subscription licence (2 years) - Win
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Professional, Offer - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (1 year) - 2 Gbps throughput
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 501+ level - phone consulting - 1 year
Dell 3Y Keep Your Hard Drive - Extended service agreement (for hard drive only) - 3 years - for PowerEdge R230, R430
Zebra Technical and Software Support - Technical support - for Zebra MPact - 1 location (100 beacons) - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, 2 guests - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet P2035
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-ES-XF, NXOS-ES-XF= - phone consulting - 1 year - 24x7 - for P/N: NXOS-ES-XF, NXOS-ES-XF=
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ370
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 45 months - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - 1 user - hosted - academic, volume, promo, Student, Faculty - All Languages
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - additional product, Open, add-on to CAL Suite with Office Pro Plus - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members - hosted - academic, Student, Faculty - Campus, School - All Languages
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 501-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Production Instance - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 25-49 licences
Microsoft Enterprise Mobility + Security A5 Add-on - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 1 device - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware HCI Kit Advanced - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 74/84xx - 1 array - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Single Language
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 1000-4999 licences - Win, Mac
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open - All Languages
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for SafeCom P:Go HP 10 Bundle Software - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q65A, Q6Q66A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - consulting - 4 years - 24x7
Cisco Meraki MX100 Enterprise License - Subscription licence (7 years) - for P/N: MX100-HW
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ570
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-2K-K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 75-249 licences - requires a Zebra support contract for all Zebra devices - Win, Pocket PC, Android, Link-OS
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 6600 Series - Subscription licence (1 year) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - 1 appliance - for NSa 6650, 6650 High Availability
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV, promo - Open Value - Level D - additional product, Open, add-on to Visio Standard
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware ThinApp Suite w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra Profile Manager Enterprise - 1 server - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard WebBlocker for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
Poly Clariti Upgrade Service - Remote installation - 1 additional instance
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki MS Series Advanced - Subscription licence (5 years) + 5 Years Advanced Support - 1 switch (48 ports)
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - upgrade from VMware ESX Starter - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Configuration and Orchestration Manager Virtual Services Network (v. 3.0) - upgrade licence - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-250M-SEC-1S - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server w/1 Year 24x7 Support - subscription - 2 + processors - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
HPE Critical Advantage L2 - Technical support - for VMware vCenter Lab Manager - 1 licence - OEM - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SMB Bundle MFD - 1-5 devices - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 Amazon Web Services - Subscription licence (3 years) - for P/N: 02-SSC-0650, 02-SSC-0914
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 50000-99999 licences - ESD
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
Microsoft Office 365 (Plan E1) - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product - All Languages
Juniper Networks Juniper-Symantec Anti-Spam for SRX210 Services Gateway - Subscription licence renewal (1 year) - 1 device
Microsoft System Center Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet 10XX, 11XX, 3000, D1660, D2660, D2680, D5560, Ink Advantage 1115; ScanJet 300
HPE Proactive Care 24x7 Software Service - Technical support - for VMware ThinApp Suite - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for TZ 600 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 8 servers - phone consulting - 4 years - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Pro 477dn, 477dw
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color X555dn, X555xh
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 4-8 ports - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Cisco Base - Technical support - phone consulting - 1 year - 24x7 - for P/N: WS-C2960X-48TD-L, WS-C2960X-48TD-L++, WS-C2960X-48TDL-RF, WS-C2960X-48TDL-WS
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 6 licenses - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1120T-TM=
Juniper Networks Juniper-Sophos Anti-Spam for SRX210 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
datAshur BT Management Console - Subscription licence (2 years) - volume - 500-999 licences
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 8X5 - 1 server, 500 users
WatchGuard Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Support - 1 appliance
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
APC Service, Installation and Configuration - Installation / configuration - for APC Data Center Infrastructure Management Solutions
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 9450 All-inclusive Multi-system Software - phone consulting - 5 years - 24x7 - response time: 2 h
Warranty Extension, Post Warranty, SupportEdge Standard Part Replace 4hr, Serials: 211728000201, 211728000202, 1/8/22 - 31/3/24 (Headlands School)
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Enterprise - Open Value Subscription - Level F - Open Faculty - All Languages
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; M75s Gen 2; M75t Gen 2
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 47 months - 24x7 - response time: 4 h
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 500-999 licences - Win, Mac
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 50 users - for Email Security 200
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QK754A, QK754AR, QK754B, QK754BR, QR481A, QR481AR, QR481B, QR481BR, QR481BR#0D1
JetBrains Business Subscription - New releases update - for DataGrip - 1 user - commercial - ESD - for existing customers - 1 year
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - 1 appliance - for NSa 6600, 6600 High Availability
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-OPRCTR-B - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW148A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q65A, Q6Q66A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Enterprise Bundle - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 - subscription - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for SAP - ESD - phone consulting - 3 years - 24x7 - response time: 2 h - for P/N: Q5W20A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP V1405-8G Switch
Microsoft Intune Add-On - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Enterprise - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 - 4-8 ports - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
HPE Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE BL16 servers) - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for Virtual Data Center w/3 years 24x7 Software - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - up to 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
WatchGuard Network Discovery for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
ODAC Professional Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Cisco SMARTnet Software Support Service - Technical support - for L-AC-VPNO-25= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Essentials - phone consulting - 1 year - 9x5
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Quadro vDWS - 1 concurrent user - academic - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Dell 4Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 4 years - for Vostro 15 3510, 15 7510, 16 5630, 3501, 5301, 5402, 5502, 5625
Zebra Technical and Software Support - Technical support - for Commserver - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ270
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 5 years - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
SonicWall Analytics - Subscription licence (2 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ264A
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 500-999 licences - Win, Android, Link-OS
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 100 users - hosted
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for SuperMassive 9400, 9400 High Availability
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 5000 devices, 500 controllers, 50000 clients - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Templates Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 100 endpoints - ESD - Linux, Win, Mac
Zebra OneCare for Enterprise Select with Comprehensive Coverage, Refresh for Standard Battery and Fastrack Option - Extended service agreement - advance parts replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC57
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Critical Advantage L1 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center (IMC) Wireless Service Manager - phone consulting - 5 years - 24x7
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard APT Blocker - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 2501-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for Unified Fabric Manager Advanced w/3 Years 24x7 Support - consulting - 5 years - 8x5 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - consulting - 5 years - 24x7
SonicWall Comprehensive Gateway Security Suite for NSv 10 Virtual Appliance - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
AudioCodes Remote Implementation Support - Extended service agreement
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Library Expansion Option - On-Premise licence - 1 device - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
WatchGuard Reputation Enabled Defense for Firebox Cloud Medium - subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 1 year - 9x5
VisibilityIQ Foresight - Subscription licence (5 years) - 1 device - hosted - volume - 2500+ level - Cloud Based Visibility Portal included, requires Support Contract for Zebra devices - with Soti Mobicontrol
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack - 10'000 users - 1 year
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Juniper Networks Anti-Spam for Secure Services Gateway 20 - Subscription licence (1 year) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL254A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 24X7 - 1 server, 50 users
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Cisco SoftNet Customer Support - Technical support - for WAE-612-K9, SE612-IPROXY-K9, WAE-612-K9-RF, WAE-612-K9-WS - phone consulting - 1 year - 24x7 - for P/N: WAE-612-K9-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BK763A
Veeam - Technical support (additional) - for Veeam Availability Suite Enterprise - 1 CPU socket - OEM - ESD - phone consulting - 4 years - 8x5 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T2100
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
SonicWall Secure Mobile Access Spike License Pack - Licence (30 days) - 50 users - free 20-day spike licence for your current customers with SMA EOL products - for Secure Mobile Access 200, 210
Absolute Software Data & Device Security Premium - Subscription licence (4 Years) - 1 device - volume - 2500-9999 licences - Win, Mac, Android
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 1 server, 10'000 users
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet 2320, Ink Advantage 2375, Ink Advantage 2778; DeskJet Plus Ink Advantage 6075
Power BI Premium P3 - Subscription licence (1 month) - 1 user - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
AppD Peak Ed Browser RUM SaaS ABL
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 18 months - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 2 - phone consulting - 4 years - 24x7 - response time: 2 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) - 1 appliance - for Firebox T15
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Enterprise Package - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 access point - Enterprise Agreement - Booking Only
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JZ333A, JZ334A, JZ335A, JZ336A, JZ336AR, JZ337A, JZ337AR, R2J83A
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 50
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - consulting - 1 year - 24x7
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (250-499) - additional product, Open
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - Technical support - for HPE MSA Advanced Data Services - 1 licence - Per Socket License - phone consulting - 3 years - 24x7 - response time: 15 min
Red Hat Enterprise Linux Server for HPC Compute Node - W/ Smart Management - subscription licence (5 years) - 2 sockets - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW111A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-PC11-CCA-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Acronis Files Connect - Maintenance (renewal) (2 years) - 1 server (3 clients) - ESD - 3 maximum allowed supported devices - Win - English
NETGEAR Business Central Wireless Manager - Subscription licence (3 years) - 1 access point - hosted
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AM869A#ABU
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB874A#ABA, BB874A#ABU, BB874A#ACE, BB874A#AKY, BB874AR, BB874AR#ABB, BB874SB, P9G75A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for ZQ500 Series ZQ511, ZQ511 RFID, ZQ521
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for Microsoft Hyper-V - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Non-Production Instance - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
WatchGuard Total Security Suite - subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 virtual appliance
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP 3100-8-PoE v2 EI Switch
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for McDATA SANtegrity Enhanced - phone consulting - 3 years - 24x7
SonicWall Analytics - Subscription licence (3 years) - for P/N: 02-SSC-0651, 02-SSC-0921, 02-SSC-1475, 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall TotalSecure Email - Subscription licence (3 years) - 100 users
CISCO DNA ESSENTIALS CLOUD LIC
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
SuSE Linux Enterprise Server - Subscription (5 years) + 5 Years 24x7 Support - 1-2 sockets/virtual machines - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - consulting - 3 years - 8x5 - response time: 2 h
Cisco Digital Network Architecture Advantage - Term License - 24 ports - new purchase
Cisco CX Success Tracks Level 2 - Technical support - for C9200CX-DNA-A-12, C9200CX-DNA-A-12= - phone consulting - 24x7 - response time: 30 min
UniDAC Standard Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win
HPE LoadRunner Templates Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 10 Mbps throughput
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Enterprise Edition - 10 packs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MX600 Advanced Security - Subscription licence (5 years) - for P/N: MX600-HW
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 50 devices - phone consulting - 1 year - 9x5
HP Performance Center Remote Consulting - Subscription (1 month) - hosted
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet T1530, T1530 PostScript
WatchGuard Total Security Suite for FireboxV XLarge - subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 virtual appliance
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7210 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 5000 endpoints - ESD
HPE Installation & Startup Service - Installation / configuration - for HPE Insight Control suite for Microsoft System Center
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS14-48FPOE
HPE Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 100 licences - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for OMEN by HP 15, 17; OMEN X by HP 2S; HP 15, 17; Spectre Folio 13; Spectre x360
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64W-HW
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 100 users - hosted
Zebra Technical and Software Support - Technical support - for Zebra Node Terminal Emulation Pool Server - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for KVM - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 4 years - 9x5
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 10 devices - ESD - phone consulting - 3 years - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year)
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for ASA 5525-X
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-0650, 02-SSC-0914, 02-SSC-1474, 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HP4YCRITADVL1 CWDM 2SLOT MUX CHASSIS
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE INSTALL NONSTDHRS SYNERGY NODE S
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
Juniper Networks Juniper-Sophos Anti-Spam for SRX240 Services Gateway - Subscription licence renewal (1 year) - 1 device
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HP Performance Center Foundation Entitlement - Subscription licence (1 year) - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Cisco Collaboration Flex Plan Content Management - Subscription licence - 1 named user - hosted
Veritas Business Critical Services Assigned Remote Product Specialist - Technical support (renewal) - for VERITAS NetBackup - corporate - CLP - phone consulting - 2 years - 24x7 - response time: 15 min
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 10 - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Advanced Performance Monitoring - 1 switch - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Next Business Day Partner Branded Support - Technical support - for Aruba AirWave - 1 device - academic - for retail customers - phone consulting - 3 years - 24x7
Arista CloudVision - Subscription licence (1 month) - up to 150 switches - hosted - ESD - for Arista 7280R2
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - volume, GOV - 1-99 licences - additional product, Open, from CRM Professional, Offer
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks vSRX Bandwidth Standard - Subscription licence renewal (1 year) - 1 Gbps throughput
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 46 months - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SoftNet Customer Support - Technical support - for AIR-AP1121G-A-K9, AIR-AP1121G-AK9-RF, AIR-AP1121G-AK9-WS - phone consulting - 1 year - 24x7 - for P/N: AIR-AP1121G-AK9-WS
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 5000 devices, 500 controllers, 50000 clients - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for TZ 300 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ300
Knox Suite - Subscription licence (1 year) - 1 seat - cloud
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
NVIDIA Grid Virtual PC - Subscription licence renewal (26 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 2500 devices - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Cisco Partner Support Service Software Upgrade - Technical support - for AC-PLS-P-25-S - phone consulting - 1 year - 24x7
SonicWall Email Protection Subscription - Subscription licence (3 years) + Dynamic Support 8X5 - 1 server, 1000 users
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (4 Years) - 1 concurrent user
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 9450, 9450 High Availability
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 100000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U55AR, Q0U57A, Q0U57AR, Q0U59A, Q0U59AR, Q0U61A, Q0U61AR
datAshur BT Management Console - Subscription licence (2 years) - volume - 1000-1999 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen9
Cisco Meraki MS Series 320-48LP - Subscription licence (3 years) - for P/N: MS320-48LP-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 170 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco FirePOWER Threat Defense and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4140T-TM=
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 5-9 licences - phone consulting - 1 year
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Quantum StorageCare Silver Software Support Plan - Technical support - for Quantum StorNext High Availability - phone consulting - 1 year - 9x5
HPE Aruba Cloud Based Network Management - Subscription licence (3 years) - 1 mobility access switch - hosted - ESD
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 5YR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device, 1 access point - K-12 Schools - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NC55-MOD-A-BM, NC55-MOD-A-BM=
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 100 virtual machines - OEM - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SVS-PDNA-T0-A3Y
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 1 Gbps throughput
HP Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
WatchGuard Reputation Enabled Defense for Firebox Cloud Large - subscription licence (1 year) - 1 appliance
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield Edge w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 3 years - 24x7 - response time: 2 h
Veeam Production Support - Technical support - for Veeam Backup Essentials Enterprise for VMware - 2 sockets - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 9x5 - response time: 2 h
WatchGuard APT Blocker for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (21 months) - 1 concurrent user - academic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Microsoft Azure Rights Management Service Premium - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Arista CloudVision - Subscription licence (1 month) - unlimited switches - Enterprise - ESD - Linux - for Arista 7280R2
HP Service Manager by Subscription - Subscription licence (1 year) + 1 Year 9x5 Support - 1 concurrent user - electronic - UNIX, Win
Cisco CON-SNT-4022007
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Data Protector Express Backup Agent - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 2700 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Engage Go Fixed Mount, Tilt Mount; Engage One Basic I/O Connectivity Base; EngageGo iSMP4
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux - 1-2 sockets - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ350
Microsoft Windows Server - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1 - English
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Officejet 75XX; Officejet Pro 6830, 69XX, 7720, 8100, 8500, 87XX, 9016, K8600
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
WatchGuard Network Discovery - Subscription licence (1 year) - for Firebox T15-W
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for P/N: M1K-S10
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence renewal (1 year) - 1 device
Microsoft Core CAL - Software assurance - 1 device CAL - Platform - Open Value - 1 Year Acquired Year 1 - Win - All Languages
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NCS-5504
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 50 devices - phone consulting - 5 years - 9x5 - for JetAdvantage Security Manager
HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP 8/20q, 8Gb, SN6000; StorageWorks 8/20q, 8Gb, SN600
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX650 Services Gateway - Subscription licence (5 years) - 1 device
WatchGuard Basic Security Suite for FireboxV XLarge - subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 virtual appliance
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (1 year) - 1 gateway
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
WatchGuard Standard Support - technical support (renewal) - for WatchGuard FireboxV Small - 3 years
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Rapid Deployment Pack - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack Stand-Alone Enterprise Pack - 1 year - English
Juniper Networks Intrusion Detection and Prevention for SRX210 - Subscription licence renewal (1 year) - 1 device
Cisco Software Support Service Enhanced - Technical support - for Cisco Identity Services Engine 3.0 - Cisco Enterprise Agreement (EA) 2.0 Choice - phone consulting - 24x7
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for IdeaPad 4G 14Q8C05; 5 14; 5 15; 5 Pro 14; 5 Pro 16; 5G 14Q8X05; IdeaPad Flex 5 14; 5 16
Poly Partner Premier with FRU Replace and Destroy - Technical support - for RealPresence Desktop for Windows and Mac OS - 100 users - phone consulting - 1 year - 8x5
SonicWall Email Protection Subscription - Subscription licence (1 year) + Dynamic Support 24X7 - 2000 users - for Email Security 500
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW710A, JW711A, JW712A, JW713A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
silver service for Intune
HP Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
WatchGuard WebBlocker - Subscription licence (1 year) - for Firebox T15
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) - hosted - for P/N: MX64-HW
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 100000 endpoints - ESD - Linux, Win, Mac
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (5 years) - 4 Gbps throughput
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for BladeSystem - 8 servers - upgrade from ProLiant Essentials Rapid Deployment Pack - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - 50 nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 5 years - 9x5
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks SAN Switch 4/32
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS12-8
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Anti-Virus Mcafee and SonicWALL Time Zero - Subscription licence (1 year) - 2000 users - for Email Security 500
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA, from CRM Basic, Offer - All Languages
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - consulting - 5 years - 24x7
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Unified Threat Management for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Lenovo Keep Your Drive Add On - extended service agreement - 2 years
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow 7500
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 5 nodes
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5784, 01-SSC-6109, 01-SSC-6298
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Conversion subscription licence (3 years) - Trial
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 3 months - 24x7 - response time: 4 h
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 10'000 users
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (47 months) - 1 concurrent user - academic
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps/Plan 1 - 1 user - academic, volume - Microsoft Cloud Germany - consulting - 1 month - 24x7 - response time: 1 h - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2130T-TMC=
WatchGuard Total Security Suite for Firebox Cloud Large - subscription licence renewal / upgrade licence (3 years) + 3 Years Gold Support - 1 appliance
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-CT5508-100A, L-LIC-CT5508-100A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-100A, L-LIC-CT5508-100A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL375A, JL376A
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 - Subscription licence (3 years) - for Amazon Web Services - for P/N: 02-SSC-0651, 02-SSC-0921
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (3 years) - 1 Gbps throughput
Lenovo Keep Your Drive - Extended service agreement - 3 years - for V14; V14 IGL; V145-14; V15; V15 G2 ALC; V15 G4 AMN; V17 G2 ITL; V17 G3 IAP; V17 G4 IRU
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 10 Mbps - on-premise
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS12-8POE
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 280 G5, 285 G6, 295 G6, 295 G8; Desktop Pro 300 G6; ProDesk 405 G8, 40X G6
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
SonicWall Capture Advanced Threat Protection Service for NSV 270 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE - 3-year warranty - parts and labour - 3 years - on-site
Microsoft Mobile Asset Management Drive Analytics - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Rest of World
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 10000 devices - ESD
StruxureWare Data Center Expert Virtual Appliance - Subscription licence
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center - 50 nodes - upgrade from HP ProCurve Manager Plus - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 5 years - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS14-48FPOE
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
NVIDIA Grid Virtual Apps - Subscription licence renewal (13 months) - 1 concurrent user
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5508T-TMC=
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - phone consulting - 5 years - 24x7 - response time: 2 h
IGEL-D COSMOS PRIORITY PAS 1 YEAR (100 TO 499)
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - 50000 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for Network Security Virtual (NSV) 270 Virtual Appliance High Availability
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Juniper Networks Deep Inspection for Secure Services Gateway 20 - Subscription licence renewal (2 years) - 1 device
Hewlett Packard Enterprise R3K05AAE software license/upgrade 1 license(s) Subscription 5 year(s)
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
SonicWall Capture Advanced Threat Protection Service for NSv 800 Microsoft Hyper-V - Subscription licence (3 years) - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E344, LD5512, P34hc G4, Z32, Z43; DreamColor Z31; EliteDisplay E324; EliteOne 1000 G1
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 4 processors - consulting - 1 year - 9x5
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - consulting - 1 year - 24x7
Poly Elite - Technical support - for Poly Clariti Core Edge Appliance and Virtual Edition - Capacity License - 5000 calls - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JE459A#ACD, JE459A#ACE, JE461A#ACC, JE461A#ACE, JE468A#ACC, JE468A#ACD, JE468A#ACE
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-T7200, SC-T7200 MFP, SC-T7200D, SC-T7200D MFP, SC-T7200D-PS, SC-T7200-PS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 4 years - 24x7 - response time: 2 h
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Director - 25 VMs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64W-HW
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
Cisco Meraki Advanced - Subscription licence (3 years) - 24 ports
Quantum StorageCare Silver Software Support Plan - Technical support - for StorNext File System / StorNext Data Replication Option - phone consulting - 1 year - 9x5
Cisco CON-L1SWT-SMS-1
NVIDIA Grid Virtual PC - Subscription licence renewal (56 months) - 1 concurrent user
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - phone consulting - 1 year - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 2600, 2650
Allied Telesis AT-AR4050S-NCP1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY793A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 6-10 licences - phone consulting - 1 year
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 5000, 5055, 5060, 5070, 5080, 5260 All In One, 5270 All In One, 5480 All In One
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for ProBook 635, 640 G2, 640 G5, 64X G3, 64X G4, 650 G2, 650 G3, 650 G4, 650 G5
HPE Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9643A#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472, 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
SuSE Linux Enterprise High Availability Extension - Subscription (1 year) - 1-2 sockets - flexible licence
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
VMware vSphere Standard Acceleration Kit - (v. 7) - Software Subscription and Support (3 years) - 6 processors - OEM
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
SonicWall Content Filtering Service Premium Business Edition for TZ 600 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 1 year - response time: NBD - must be purchased after 30 days of the product purchase - for Zebra LI4278
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - 1-2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q83A, K2Q83AR, K2Q84A, K2Q84AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Cisco Meraki Z1 Enterprise - Subscription licence (7 years) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-4K-K9 - phone consulting - 1 year - 24x7
Red Hat Enterprise Virtualization - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets - electronic - Linux
HPE Express Shipment Large Logistic SVC
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - 1 appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH327A#ABB
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c3000 - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Docker Enterprise Edition Standard - Subscription upgrade licence (3 years) + 3 Years 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
POLY PrivateConnect powered by Pexip Video Capacity License - Term Subscription (3 years) - 1 concurrent call
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet D5560; Fax 1040; Officejet Pro 6230 ePrinter; Photosmart 2575
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight Dynamics without HP Insight Control Environment - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 1 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Cisco Meraki MS Series 320-24P - Subscription licence (1 year) - for P/N: MS320-24P-HW
Synology Onsite Bronze support available Mon-Fri 8am to 5pm with a Next Business Day (NBD) response time - 4 Bay Rack or Desktop, 3 year for Synology Solution
HP Performance Center Database - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for SafeCom Bundled Controller - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW146A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 41 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
Cisco SMARTnet Software Support Service - Technical support - for L-ASR920-EPNM2RTM, L-ASR920-EPNM2RTM= - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux Server - Premium subscription (1 year) + Red Hat Support - 2 sockets, 1 physical/virtual node
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki MR Series Advanced - Subscription licence (1 year) + 1 Year Advanced Support
Cisco Meraki MR Series Advanced - Subscription licence (1 year) + 1 Year Advanced Support
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StorageWorks Enterprise Fabric Management Suite - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, from SA, from CRM Basic, Offer - Single Language
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (3 years) - 750 users - hosted
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 seat - before expiration - Linux, Win, Mac
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for HP Switch 2910al-48G-PWR; HPE 3500-48G-PoE yl Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from Standard - consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
HPE 24x7 Software Technical Support - Technical support - for VMware Horizon View - 10 licences - OEM - phone consulting - 5 years - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) - for Firebox T35
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 5YR
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 1000000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ270W
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 4 cores - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV, promo - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N7P34AR, N7P35AR
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCloud Request Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 2000 Modular Smart Array Snapshot 512 - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - 1 device - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090, P470; Phaser P360, P370, P460, P470; Zebra MT2000, MT2070, MT2090
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 1000+ users - phone consulting - 3 years - 9x5
SWSS UPGRADES ASR 9000 MOD200 Adva
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Cloud Edge Secure Access - Subscription licence (1 year) - 1 user - hosted - volume - 100-249 licences
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for K14 Gen 1; ThinkBook 14 G5 IRL; 14 G6 ABP; 16 G6 ABP; ThinkCentre neo 30a 22
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
Poly Premier - Technical support - for Polycom ContentConnect - 150 sessions - phone consulting - 1 year - 8x5
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: AJ766A
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 870 - phone consulting - 5 years - 24x7
WatchGuard Gateway AntiVirus for Cloud Extra Large - subscription licence (1 year) - 1 virtual appliance
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG60, USG60W
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 2 processors - consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 1 year - for ThinkPad L13 Yoga Gen 3; L14 Gen 3; T14 Gen 3; T14s Gen 3; T16 Gen 1; X13 Gen 3
HPE Easy Connect Remote Desktop Services - Subscription licence (5 years) - 1 user - United Kingdom, United States
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco ASA with FirePOWER Services IPS, Apps and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-TAC=
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Gateway Security Suite Bundle - Subscription licence (2 years) - for NSsp 12800
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
Cisco Meraki MS Series 42 - Subscription licence (1 year) - for P/N: MS42-HW
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Brocade Essential Direct Support Next-Business-Day Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - for Brocade 300
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Print Pin Authentication - 1 licence - phone consulting - 1 year - 9x5
Cisco Cloud Services Router 1000V AX Package e-PAK - Subscription licence (1 year) - 50 Mbps - ESD
SonicWALL Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 3 years - 8x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - 1 appliance
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 4 processors - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ270
HPE Foundation Care Next Business Day Software Support - Technical support - for Cisco MDS 9100 Enterprise Package - consulting - 4 years - 8x5 - response time: 2 h
Cisco Digital Network Architecture Essentials - Term License - 8 ports
Hewlett Packard Enterprise HJ0J6E
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: CP-7965G++=, CP-7965G-CH1-RF, CP-7965G-CH1-WS, CP-7965G-WS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP StorageWorks Secure Fabric OS - 1 switch, 8 - 31 ports - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco WebEx Assist Services - Technical support
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Starter - 2 processors - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 G5p, DL160 G5p Special Server
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (2 years) - Secure Upgrade Plus - Essential Edition
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 5 years - 24x7
WatchGuard Firebox Cloud Small - subscription licence (3 years) + 3 Years Standard Support - 1 licence
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
AudioCodes PS-PLAN-START-5
LANDesk Security Suite - Subscription licence (1 year) - 1 node - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS12-10FPOE
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 25000 endpoints - ESD
WatchGuard Standard Support - technical support (renewal) - for WatchGuard Firebox Cloud Small - 1 year
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
Red Hat Enterprise Linux for SAP Application Flexible - Subscription (5 years) + 5 Years 24x7 Support - 1 licence
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - for P/N: P21786-291, P21786-AA1, P21788-291, P21789-291, P22094-291, P22094-AA1, R4X03A
Cisco Digital Network Architecture Premier - Term License (3 years) - 48 ports - for P/N: C9200L-48P-4G-A=, C9200L-48PXG-4X-A, C9200L-48T-4G-A, C9200L-48T-4X-A, CAT-CDNA-P
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Review Assistant - Subscription (renewal) (1 year) - 25 users - ESD - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, from SA, from CRM Professional, Offer
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Skype for Business Cloud PBX - Subscription licence - 1 user - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Skype for Business Online - All Languages
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL169A#BB
Acronis Files Connect - Maintenance (renewal) (3 years) - 1 server (50 clients) - ESD - 50 maximum allowed supported devices - Win - English
Acronis Advantage Premier - Technical support (renewal) - for Acronis Backup Advanced for PC - 1 machine - volume - 1-9 licences - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h
SonicWall Network Security Manager Advanced - Subscription licence (4 Years)
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSa 9450, 9450 High Availability
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HP3N7E
Cisco SMARTnet Software Support Service - Technical support - for UPG-CUCM-ESS-USR-A - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Surface 043085102653 Labour Repair Charge DPD Delivery Charge + Insurance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage - Term License - new purchase
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Office Professional Plus - Software assurance - 1 PC - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Review Assistant - Subscription (renewal) (1 year) - 50 users - Win
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 2 ports - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall for Aruba 3400 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO10-BAS - ATP - phone consulting - 1 year - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 1001-2500 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 500 - Subscription licence (3 years) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 9450, 9450 High Availability
Computrace Data Protection Basic - Subscription licence (5 years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR Instant Captive Portal - Subscription licence (1 year) - 40 access points - hosted
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - academic - Open Value Subscription - Level F - Open Faculty, from SA - All Languages
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student, for CRMOL Professional, Offer - All Languages
WatchGuard Intrusion Prevention Service for FireboxV Small - subscription licence (1 year) - 1 virtual appliance
HP Workspace Premium - Subscription licence (3 years) - 1 user, unlimited virtualised applications - hosted - ESD - includes Usage Reporting, 80 hours monthly usage per user, 8 GB virtual machine RAM - Win
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Suite - 50 clients, 1 workstation - phone consulting - 1 year - 24x7 - response time: 2 h
dotConnect for Oracle Mobile Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win
WD Advanced Replacement - Extended service agreement - replacement
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (10 years) + Support - for P/N: MX67-HW
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 10000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
NVIDIA Grid Virtual PC - Subscription licence renewal (52 months) - 1 concurrent user
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for NSa 4700
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - for ThinkCentre M90, M900, M90n-1 IoT, M910, M920, M93
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise - OEM - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 5 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Cisco MDS 9200 Storage Media Encryption Package - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreVirtual VSA Software 2014 w/3 Years 9x5 Support - licence - 300 licences, up to 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Exchange Online Archiving for Exchange Server - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HP Quality Center Enterprise Edition with Business Process Testing - Area License (1 year) - 1 concurrent user - electronic
Brocade Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 5 business days - for Brocade 6510
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
ANNUAL LICS P/LOC 50 BEACONS LICS OR 50 000 VISITS/30DAYS
Juniper Networks Juniper-Sophos Anti-Spam for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
Zebra - Data collection terminal colour - barcode reader - microSD slot
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 5 years - 24x7
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - for JetDirect 4200
Cisco SMARTnet Software Support Service - Technical support - for S-MGMT3X-AP - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5525T-TMC=
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server for x86 - 8 sockets - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Cisco Solution Support - Technical support - for C9300L-DNA-E-48, C9300L-DNA-E-48= - phone consulting - 24x7 - response time: 30 min - for P/N: C9300L-DNA-E-48, C9300L-DNA-E-48=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
Cisco Meraki MS Series 220-24 - Subscription licence (3 years) - for P/N: MS220-24-HW
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year Basic Support - 1 node
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 2 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days - for P/N: SW/M1K-ESBC-REG100
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Engineer Professional Services - Configuration / training - for HPE Scality RING Object Storage Software - ESD - 1 day
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Control Datapath Failover - consulting - 5 years - 8x5 - response time: 2 h
HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteOne 800 G5; ProDesk 40X G4, 40X G6; ProOne 400 G5, 400 G6, 440 G5, 440 G6
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
WatchGuard Firebox Cloud Large - subscription licence (1 year) + 1 Year Standard Support - 1 licence
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 7500, 7590
Lenovo Hardware Installation Services - Installation - business hours - for ThinkSystem DE4000H Hybrid 4U60 Chassis, 4U60 LFF controller enclosure
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for SAP on Linux x86 - 2 ports - phone consulting - 4 years - 24x7 - response time: 2 h
Poly Elite - Technical support - for RealPresence Desktop for Windows and Mac OS - 25 users - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Aruba Worldwide Education Technical Training Service - web-based training
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Intrusion Prevention Service for FireboxV Medium - subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-1206
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 - 9 users - phone consulting - 5 years - 9x5
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for Skorpio X4
NETGEAR Email Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM150
Juniper Networks Deep Inspection for Secure Services Gateway 520 - Subscription licence renewal (1 year) - 1 device
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8715B#0D1, J8715B#ABB
Skype -
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-PI-BASE - phone consulting - 1 year - 24x7
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Standard w/3 Years 9x5 Support - 25 VMs - phone consulting - 3 years - 24x7
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 1-499 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
FALC. X3+ BAT.CHARG EOC 2D SVCS RENEWAL COMPREHENSIVE
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 3 years - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 47 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Amazon Web Services - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Lexmark Parts Only - Extended service agreement - parts - 1 year - with Maintenance Kit - for Lexmark XM3250, XM3250i
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 15000-19999 licences - Win, Android, Link-OS
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level D (50-99) - Win - English
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 3 years
HP Analytics Proactive Management - Subscription licence (4 Years) + 4 Years Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
Microsoft Visio Standard 2021 - Box pack - 1 PC - medialess, P8 - Win - English
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Enterprise product group - 2 processors - phone consulting - 5 years - 9x5
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-STD - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for ProLiant Blade Servers (BL) - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
EXPEDITED DDF CREATION FOR LICS SINGLE DDF
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRMOL Professional, Offer - All Languages
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 5 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - phone consulting - 3 years - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Spectre 13 Pro; Spectre Pro 13 G1, x360 G1, x360 G2; Spectre x2 Pro; x360
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 470 - phone consulting - 1 year - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (3 years) - for P/N: 01-SSC-5699, 01-SSC-6101, 01-SSC-6297
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 24 ports - Enterprise Agreement - for Catalyst 3850-12, 3850-24
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
SmartConnect Advanced Plan - Subscription licence (3 years)
HPE Critical Advantage L3 - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 1 year - 9x5
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (50 months) - 1 concurrent user - academic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G10; Elite Mobile Thin Client mt645 G8; Pro x360; ProBook 44X G10, 45X G10, 470 G10
Cisco Meraki MS Series 220-48LP - Subscription licence (1 year) - for P/N: MS220-48LP-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
dbExpress Driver for MySQL Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win, Mac - with source code
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 500 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/3 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Shunra NV - Term License (1 month) - ESD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for VMware ESXi - phone consulting - 3 years - 24x7 - response time: 1 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 31-40 licences - phone consulting - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Adobe InDesign CC for teams - Subscription Renewal - 1 user - VIP Select - Level 3 (50-99) - Win, Mac - EU English
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE Proactive Care Personalized Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - phone consulting - 5 years - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE Data Protector Express ( v. 5.0 ) - 1 server - upgrade from Basic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Day Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant BL460c G5
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8P-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
SonicWall Advanced Gateway Security Suite - Subscription licence (2 years) - for SuperMassive 9200, 9200 High Availability
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server - subscription - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Installation and Startup
Microsoft Visual Studio Enterprise with MSDN - Software assurance - 1 user - Open Value - additional product, 3 Year Acquired Year 1, Microsoft Partner Network Competency required - Win - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
APC Extended Warranty - Technical support - for InfraStruXure Central Basic - phone consulting - 1 year - 24x7 - for P/N: AP9465
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
WatchGuard Data Loss Prevention for FireboxV Large - subscription licence (3 years) - 1 virtual appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 500 users - for P/N: 01-SSC-7407
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for NSa 4700
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 1-99 licences - Open, from CRM Professional, Offer
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security for Education Premium - Subscription licence (4 Years) - academic - Win, Mac, Android - United Kingdom
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX450-HW
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Print Management - 1 licence - phone consulting - 3 years - 9x5
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - 15 sockets - ESD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 2500 endpoints - ESD - Linux, Win, Mac
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (2 years) - 2000 users - hosted
HP Performance Center Load Generator Dedicated - Subscription (3 months) - hosted
Cisco SMARTnet Software Support Service - Technical support - for MIG-10X-BASTOENHP - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Network Virtualization - Subscription licence (3 months) - 1 floating instance, 1 concurrent flow - volume - 51+ level - ESD
HPE Support Plus 24 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade licence - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - phone consulting - 3 years - 9x5
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
APC InfraStruXure Central Post Configuration Insight - lectures and labs - 4 hours - on-site
HPE Critical Advantage L2 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - 1 disk array - phone consulting - 1 year - 24x7
HPE Cloud Managed - Subscription licence (1 year) - hosted - Medium Business, Small Business - for ProLiant EC200a Premium
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - upgrade from HP integrated VMware ESX Server 3i - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Enterprise Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Basic Security Suite - Subscription licence renewal (3 years) + 3 Years 24x7 Support - 1 appliance
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
datAshur BT Management Console - Subscription licence (2 years) - volume - 1-99 licences
Cisco SMARTnet Software Support Service - Technical support - for C1FBUCAT4500R - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24P-HW
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 7200
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Drive Expansion Option - phone consulting - 3 years - 24x7
Juniper Networks vSRX Content Security - Subscription licence (1 year) - 4 Gbps throughput
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dn, M506n, M506x
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL167A#ABB, JL167AR, JL168A#ABB, JL168A#B2B, JL168AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 1-5 licences - phone consulting - 1 year
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years - for P/N: Q1H70BR, Q1J06BR, Q9V95C, Q9V96C, R0P82AR, R4G55AR, R4Y04A, R6R24A, R7E46A, R7G52A
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic, Student, Platform - Open Value Subscription - Open Student - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 4 years - on-site - response time: NBD - for HP 280 G5; Elite Slice G2; EliteDesk 800 G5; ProDesk 600 G5; ProOne 400 G5, 400 G6, 600 G5
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 5 years - 24x7 - response time: 4 h
WatchGuard Firebox Cloud XLarge - subscription licence (1 year) + 1 Year Standard Support - 1 licence
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Non-Production Instance - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Standard - upgrade from VMware Infrastructure Starter - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Byond 1 Year Service Agreement - 2 day response to site
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (100-249) - additional product, Open
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 4600, 4650
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 2 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 24x7
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 9x5
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for DCNM-LAN-N92-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Insight Cluster Management Utility Flexible License w/3 Years 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 24x7
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5677, 01-SSC-6084, 01-SSC-6296
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 500 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 1500-3499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MX100 Advanced Security License - Subscription licence (5 years) - for P/N: MX100-HW
Microsoft Dynamics CRM Employee Self Service - Subscription licence (1 month) - academic, Student, Faculty - School, EES - Win - All Languages
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P300; P310; P320; P330; P330 Gen 2
SonicWall Analytics - Subscription licence (1 year) - for SonicWall TZ600
Microsoft System Center Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
SonicWall Content Filtering Service Premium Business Edition for SNV 300 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M225dn, MFP M225dw, MFP M227fdn, MFP M227fdw, MFP M227sdn
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level B (10-24) - Win - English
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48TS-I, WS-C2960XR48TSI-RF, WS-C2960XR48TSI-WS
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE LoadRunner Wireless Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 1000 users
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (1 year) - for NSa 2700
JetBrains Business Subscription - New releases update - commercial - ESD - 1 year
Microsoft Audio Conferencing - Subscription licence (1 month) - 1 user - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat High Availability Add-on - 2 sockets, 2 guests - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Standard for vSphere - 1 licence - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Advanced for Remote Office Branch Office - 24 virtual machines - OEM - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530-52GPXM-10, AT-X530-52GPXM-30, AT-X530-52GPXM-50
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - unlimited guests - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 245 G9, 24X G7, 24X G8, 255 G9, 25X G7, 25X G8, 340 G7, 340S G7
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 1000 users/devices - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NETGEAR ReadyRECOVER - Maintenance (1 year) - 6 virtual servers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years - on-site
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Desktop - 100 VMs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Aruba Meridian CampaignKit - Subscription licence (1 year) - unlimited push notifications, unlimited triggers - hosted - ESD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ300
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for FlexNetwork 5940, 5940 32-port, 5940 48p, 5940 4-slot
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for HP t530; Mobile Thin Client mt22, mt44, mt45, mt46; ProBook 430 G6, 440 G6, 440 G8, 470 G5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Payment Gateway Connector Group 2 - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Integration Service - Installation / configuration - for HPE OneView
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS250-48-HW
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall TZ400
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 500 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-0651, 02-SSC-0921
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML310e Gen8
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry, DL560 Gen8 Performance
HPE Proactive Care 24x7 Software Service - Technical support - for Secure Fabric OS - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE SAP HANA High Availability Service - Installation / configuration - for HPE SAP HANA System Replication - business hours
Microsoft Exchange Server Enterprise CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, with services - Win - Single Language
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 200
1 M HOTSPOT MNGMT SUB SERVICE LICS CONC DEVICE UPG FOR USG FLEX 500
5Y Foundation Care NBD Exchange ARUBA 2930F 24G 4 Service
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Cisco SMARTnet Software Support Service - Technical support - for UCM-11X-UWLSTD - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 870 - Subscription licence (5 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - consulting - 5 years - 24x7
Intermec Browser - Maintenance (1 year)
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Lenovo Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for System x3650 M4 HD 5460
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AE437A#ABB, AE437B#ABB
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z; M93z; X1
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - for HPE Service Desk - ESD - diagnosis - 5 years
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2012 Datacenter - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for StoreFabric SN6500B Power Pack+ Upgrade License to Use - phone consulting - 3 years - 24x7
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 3 years - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Threat Defense Malware Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1120T-AMP=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
NVIDIA Grid Virtual PC - Subscription licence renewal (37 months) - 1 concurrent user
SonicWall Analytics - Subscription licence (2 years)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
Windows Enterprise - Software assurance - 1 licence - Enterprise - Open Value - 1 Year Acquired Year 1 - All Languages
Lenovo Onsite - Extended service agreement - parts and labour - 1 year - on-site - for 100e (2nd Gen); 300e (2nd Gen); V14 G2 ALC; V14 G2 ITL; V14 IGL; V15 G2 ALC; V15 G2 ITL
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 5 years - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for UNITYCN9-STD-USR - phone consulting - 1 year - 24x7
SonicWall Standard Support - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 1 year - 8x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Request Manager - 25 virtual machines - phone consulting - 3 years - 24x7
Acronis Access Advanced - Maintenance (renewal) (1 year) - 1 user - volume - 5001-10000 licences - ESD - Win, Mac, Android, iOS - English
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Manager Plus Agent with ProCurve ONE Services zl Module - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for PageWide Managed P55250dw
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70a Gen 2; M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 11-20 licences - phone consulting - 1 year
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - Open Value Subscription - additional product - All Languages
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Purview License - 50000 flows per minute - phone consulting - 1 year - 24x7
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
Microsoft Visio Standard - Software assurance - 1 PC - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 5000-9999 licences
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave with RAPIDS and VisualRF - licence - 1 device - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930F 24G PoE+ 4SFP
McAfee Internet Security - Subscription licence (1 year) - 1 device - Download - Win, Mac, Android, iOS - English - United Kingdom
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 74/84xx - 1 licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Technical support - for HPE OmniStack 8-14c 1P Small Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 9x5 Support - 2 guests - 2 sockets
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ570W
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 750 users
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Catalyst - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Wavelink TN Client 4-in-1 - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 101-500 licences - phone consulting - 5 years - 9x5
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 9x5 Support - 6 processors - phone consulting - 1 year - 24x7
Commvault Backup and Recovery for Virtual Machines - subscription licence (5 years) + 5 Years 24x7 Premium Support - 10 virtual machines
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for NSa 2700
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for HX-VSP-6-7-EPL-D - phone consulting - 1 year - 24x7
Juniper Networks Unified Threat Management for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Collection and disposal of UPS
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Performance Center Oracle Enterprise Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 3 years - 24x7 - response time: 4 h
Microsoft Enterprise Mobility + Security A3 Add-on - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level E - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Microsoft Dynamics AX Enterprise - Subscription licence (1 month) - 1 user - academic, Student, Faculty - School, EES - for SA - Win - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Service Health Manager Software Module - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall SOHO Wireless-N
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 50 users
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for PowerEdge T440
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 1YR
Zyxel ConfigService Wireless Controller - Configuration - 6 months
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 32 months - 24x7 - response time: 4 h
Cisco Web Security Essentials Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Absolute Data & Device Security Standard - Subscription licence (5 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Advanced Server License - phone consulting - 3 years - 9x5
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 20-30 kVA) - 1 year - on-site - business hours - response time: NBD - for Galaxy 3000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-100M-IPB-1Y= - phone consulting - 1 year - 24x7
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Acronis Backup Advanced Virtual Host - (v. 12.5) - subscription licence (1 year) + Advantage Premier - 1 physical host - volume - 1-4 licences - ESD
HPE Critical Advantage L3 - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 4001-5000 licences
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics CRM Server - Software assurance - 1 server - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Enterprise Bundle - 100 PCs - phone consulting - 1 year - 9x5
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M602dn, 600 M602m, 600 M602n, 600 M602x
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for Novell Open Enterprise Server - phone consulting - 1 year - 25 incident - 9x5
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS320-48FP-HW
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from VMware View Enterprise - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSa 4700
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Post Warranty Depot - Extended service agreement - parts and labour - 1 year - pick-up and return - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; T480; T49X; T590; X39X
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 7 - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 13 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for NSa 2700
SWSS UPGR 3YR DISTI Nexus 3524 Ler 3 LayAN Enterprise Licens
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - upgrade licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Modular Smart Array Snapshot 512 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG894AR, JG895AR, JG896A#ABH, JG896AR, JG897A, JG897AR, JG898AR, JG899A, JG899AR
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 25-49 licences - includes ATP and DLP for up to 10 SaaS apps
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView w/o iLo - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Network Virtualization - Subscription licence (3 months) - 1 floating instance, 1 concurrent flow - volume - 1-10 licences - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - academic, volume, GOV - 100-199 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP MSM422 Dual Radio Access point
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 2 years
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSsp 15700
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for the Itanium Processor - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - 4 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vShield App w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 203 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 1-499 licences
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1YR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Synology Onsite Bronze support available Mon-Fri 8am to 5pm with a Next Business Day (NBD) response time - 4 Bay Rack or Desktop, 5 year for Synology Solution
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Kodak Software Update and Support Assurance - Technical support - for Kodak Capture Pro Software - Group E - phone consulting - 3 years
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 5000-9999 licences - Win, Pocket PC, Android, Link-OS
Cisco Smart Net Total Care Software Support Service - Technical support - for S-A9903-AIP= - phone consulting - 1 year - 24x7 - for P/N: S-A9903-AIP, S-A9903-AIP=
Cisco Meraki Insight XLarge - Subscription licence (5 years) - up to 10 Gbps
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - academic - Open Value Subscription - Level F - additional product, Open Faculty - Win - All Languages
Juniper Networks vSRX Bandwidth Standard - Subscription licence - 100 Mbps throughput
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Network Server Agent (pack of 3) - phone consulting - 3 years - 24x7
HPE Docker Enterprise Edition Advanced - Subscription licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - ESD - UNIX
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Automation Center Enterprise (v. 6) - 25 OS instances - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Service Manager by Subscription - Subscription licence (1 year) + 1 Year 9x5 Support - hosted - electronic - UNIX, Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Helion OpenStack Right-To-Use - Subscription (5 years) + 5 Years 24x7 Support - 1 server - hosted - commercial - ESD
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10M-SEC-1S= - phone consulting - 1 year - 24x7
Dell Upgrade from 1Y Collect & Return to 4Y Collect & Return - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - pick-up and return - NPOS - for Chromebook 3100, 3100 2-in-1, 3400
16 Core OM4 Cabling Job Option 2 as per Scope of Works
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (3 years)
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 2 processors - consulting - 1 year - 9x5
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - Open Value Subscription - additional product, Open - Single Language
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP Switch 2510-24, Switch 2512M
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
APC Data Center Infrastructure Management Custom Service - Subscription licence - hosted - Rest of World
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z2100
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra SW-MDNA-OCR-IDR-2Y software license/upgrade 2 year(s)
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, 2 guests - phone consulting - 5 years - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DMPU108E; Digital DMPU108e
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 501+ level - phone consulting - 1 year
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 10000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
Cisco Meraki Enterprise - Subscription licence (5 years) - hosted - for P/N: MX64-HW
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps - 1 user - GOV - Open Value Subscription - Level D - additional product, Open - consulting - 1 month - 24x7 - response time: 1 h - All Languages
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - Open Value Subscription - additional product, 1 Year Acquired Year 3 - Win - Single Language
Extreme Networks Professional Services - Installation / configuration - for Remote ESU Extreme Service Unit
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for ENVY Laptop 13, 14, 15, 16, 17, 17m; Pavilion Laptop 13, 14, 15, 16, 17
SecureBridge Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for NSa 4700
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 9650, 9650 High Availability
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M90; M90n-1 IoT; V530-15; V530S-07
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows / Linux WE - 8 users - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 200 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition - upgrade licence - phone consulting - 1 year - 24x7
Common Area Phone - Subscription licence - 1 user - academic, volume, Student, Faculty - All Languages
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Microsoft Azure - phone consulting - 3 years - 24x7 - response time: 1 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Client - Subscription licence (1 year) + Dynamic Support 24X7 - 50 users
Skype for Business Server - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Microsoft SQL Server - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier - 100 virtual machines - upgrade from VMware View Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 100-499 licences - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield App - phone consulting - 5 years - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL262A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Aruba LTE Sensor - Subscription licence (3 years) - unlimited cellular data - ESD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StorageWorks Enterprise Fabric Management Suite - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 5000, 5055, 5060, 5070, 5080, 5260 All In One, 5270 All In One, 5480 All In One
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for 100e Chromebook Gen 3; V14 G3 ABA; V15; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Sophos Anti-Virus for SRX210 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
AudioCodes Remote Implementation Support - Installation / configuration - for Mediant 800 E-SBC
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B90B, Q8B90BR, Q8C65B
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 1000 additional nodes
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours