Service & Support
HPE Cloud Managed - Subscription licence (1 year) - hosted - Medium Business, Small Business - for ProLiant EC200a Base
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN4000B 40Gb WAN Rate Upgrade - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR4110-NGFW-K9, FPR4110-NGFW-K9-RF, FPR4110-NGFW-K9-WS
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: AIR-CT5520-CA-K9, AIR-CT5520-CAK9-RF
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 licence - volume - 100-499 licences - ESD - phone consulting - 3 years - 9x5
Cisco Cloud Services Router 1000V APPX Package - Subscription licence (3 years) - 50 Mbps - ESD - Cisco Smart Licensing
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 50 build agents - commercial, past-due - ESD - 1 year
HP Service Manager by Subscription - Subscription licence (1 year) + 1 Year 24x7 Support - hosted - electronic - UNIX, Win
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Print Management - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA - All Languages
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW777A, JW778A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
SuSE Linux Enterprise High Availability Extension - Subscription (3 years) - 1-2 sockets - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW328AR
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE 5510 24G PoE+ 4SFP+ HI 1-slot Switch
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 50 devices - phone consulting - 3 years - 9x5 - for JetAdvantage Security Manager
HPE Foundation Care Software Support 9x5 - Technical support - for HPE B-series SAN Switch Power Pack+ - 24 - 40 ports - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Networks Session Border Controller with Avaya Software - phone consulting - 3 years - 24x7
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for N3524-LAN1K9, N3524-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N3524-LAN1K9, N3524-LAN1K9=
Juniper Networks Web Filtering for Integrated Security Gateway 1000 - Subscription licence renewal (1 year) - 1 device
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad P1 (2nd Gen); P1 Gen 3; P15 Gen 1; P17 Gen 1; P43s; P53; P53s; T15g Gen 1
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ470
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WS3650-48FD/K9
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server and 20 Standard Client Starter Pack - On-Premise licence - 1 server - GOV - GLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW774A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE LoadRunner Wireless Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Branch Intelligent Management System Software Module - 50 additional nodes - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 866573-B21
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M776; PageWide Managed Color Flow MFP E776, MFP E77660
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JZ075A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 5 years - 9x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX919A
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ470
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Arista CloudVision - Subscription licence (1 month) - 1 switch - hosted - ESD - for Arista 7280R2
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 500 concurrent endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
LanSchool - Site Licence (subscription licence) (1 year) + Technical Support - 1 school (up to 1000 devices) - academic - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - 50 users - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
NVIDIA Grid Virtual PC - Subscription licence renewal (43 months) - 1 concurrent user
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY791A
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing Access - 500 concurrent endpoints - ESD - phone consulting - 5 years - 24x7
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Cisco CON-SNT-CP7841K9
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - phone consulting - 4 years - 24x7
VisibilityIQ Foresight - Subscription licence (3 years) - volume
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller Policy Enforcement Firewall - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Standard w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 860
HPE Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco FPR2120 Threat Defense Threat and Malware 3Y Subs
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing Onboard - 100 users - ESD - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for Network Security Virtual (NSV) 470
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Branch Intelligent Management System Software Module - 50 additional nodes - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CT5520-CA-K9, AIR-CT5520-CAK9-RF
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 10000 endpoints - ESD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1150T-URL=
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH148A#ABB, JH148AR
Lenovo 5WS7A07338
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ600
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 25-49 licences - Win, Mac
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Cisco Meraki Enterprise - subscription licence (3 years) - 1 switch
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard WGCSM151
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930F 48G PoE+ 4SFP
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance
Cisco SMARTnet Software Support Service - Technical support - for CCX85-10U-P-P-S1 - phone consulting - 1 year - 24x7
Cisco Email Security Sophos Anti-Virus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-199 licences
HP Quality Center Express - Subscription (5 years)
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 50-99 licences - Win, Mac
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 866573-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW241A, JW243A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 270
SonicWall Comprehensive Anti-Spam Service for TZ 400 - Subscription licence (2 years) - 1 appliance - for SonicWall TZ400
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager Enterprise Foundation Bundle - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco FirePOWER Thread Defense Virtual Threat Protection - Subscription licence (1 year) - ESD - for P/N: L-FPRTD-V-T=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JZ075A
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 2700
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 10 Mbps
HPE 24x7 Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 100000 additional posts - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
Cisco Meraki MS Series 220-24P - Subscription licence (3 years) - for P/N: MS220-24P-HW
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-TKN-K9= - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 3 years - 24x7 - response time: 2 h
TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWALL Content Filtering Service Premium Business Edition for NSA 4600 - Subscription licence (1 year) - 1 appliance - for NSA 4600, 4600 High Availability, 4600 TotalSecure
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-48P-S, WS-C3850-48P-S-RF, WS-C3850-48P-S-WS
Allied Telesis Autonomous Management Framework Application Proxy - Subscription licence (1 year)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Xceed Standard Subscription - Technical support (renewal) - for Xceed DataGrid for WPF - Team Licence - 20 developers - ESD - phone consulting - 1 year - response time: 1 business day
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1, from CRM Basic, Offer - Win
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-24TD-E, WS-C3650-24TD-E-RF, WS-C3650-24TD-E-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL186AR
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X230-10GP
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8400 Data Encryption - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - consulting - 1 year - 24x7
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Single Language
Lenovo Depot - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for IdeaCentre 520-24; 520-27; A340-22; A340-24; IdeaCentre AIO 3 22ADA05; Yoga A940-27
Cisco SMARTnet Software Support Service - Technical support - for BE-UWL-11X-STD - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY793A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL357A#BB
HPE Security User Awareness Training - HPE Education Services - web-based training - 500 licences - 4001-5000 licences
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW771A
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Symas CDS - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering for SRX210 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Installation Service - Installation / configuration - 1 incident - on-site
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9407R, C9407R-RF, C9407R-WS
Juniper Networks Intrusion Detection and Prevention for SRX550 - Subscription licence renewal (1 year) - 1 device
Poly Elite - Technical support - for Poly Clariti Core Edge Appliance and Virtual Edition - Capacity License - 1500 calls - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 12TB backup) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4351-V/K9, ISR4351-V/K9-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/5 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M200
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 350 - Subscription licence (1st year) - 1 device
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - non-commercial
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 100 Mbps throughput
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 5000-10000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW831A
SonicWall Capture Advanced Threat Protection Service for SOHO 250 Series - Subscription licence (1 year) - 1 appliance - hosted - for P/N: 02-SSC-0938, 02-SSC-1815
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSsp 15700
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWALL GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCloud Director - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG371A#ABB
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra WT6000 Wearable Computer
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE WIN SRVR 2003 MODERNZ TIER 2 SVC
Microsoft Azure Active Directory Premium P2 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Enterprise Bundle - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 5600, 5650
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Nimble Storage Premium 4-Hour - Extended service agreement - advance parts replacement (for 5.76TB Flash Upgrade Kit) - 3 years - shipment - response time: 4 h - for P/N: Q2Q58A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960X-24PS-L, WS-C2960X-24PS-L++, WS-C2960X-24PSL-RF, WS-C2960X-24PSL-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Performance Center Remote Access - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for MS Windows Storage Server x64 - upgrade licence - phone consulting - 3 years - 9x5
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 6600, 6650
HPE Easy Connect Base - Subscription licence renewal (1 year) - 1 server - non-commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Base
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG40, USG40W
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 2700
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
VisibilityIQ Foresight - Subscription licence renewal (1 year) - 1 device - hosted - volume - 75-2499 licences
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX80-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX80-HW
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 7YR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ270W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 500-999 licences
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
SNTC 8X5XNBD ASR1002 X 5G K9 A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB917A, BB917AR
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E805, P703, P703 PG, V652-TM
3yr lite warranty - up to 63" screen
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for N95-LAN1K9 - phone consulting - 1 year - 24x7 - for P/N: N95-LAN1K9, N95-LAN1K9=
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z3100, Z3200, Z3200ps
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2140T-T=
Juniper Networks Unified Threat Management for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
Microsoft Office Professional Plus - Software assurance - 1 PC - Platform - Open Value - 1 Year Acquired Year 1 - Win - All Languages
Microsoft Windows Virtual Desktop Access - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level F - additional product - Win - All Languages
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 3YR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol CS4070
HPE LoadRunner Wireless Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Anti-Spam for Secure Services Gateway 5 - Subscription licence renewal (1 year) - 1 device
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco FirePOWER Threat Defense - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4110T-T=
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-24TD-S, WS-C3650-24TD-S-RF, WS-C3650-24TD-S-WS
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 3 years - 24x7 - response time: 2 h
CorelDRAW Graphics Suite - Subscription (1 year) - 1 user - hosted - CTL - 51-250 licences - Win - Multilingual
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB899A, BB899AR, BB899B, BB899BR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Layer 3 for Brocade VDX 8770 Switch - phone consulting - 1 year - 24x7 - for P/N: BR-VDX8770-LIC-LAYER3
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW227AR
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 10000 devices, 1000 controllers, 100000 clients - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Aruba Cloud Based Network Management - Subscription licence (1 year) - 1 mobility access switch - hosted - ESD
NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 5 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X
Cisco Secure Firewall 3105 Threat Defence 5Y Subs
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 10001-20000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Parallels Desktop for Mac Enterprise Edition - Subscription licence (3 years) - 1 user - academic - Mac
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 376174-B21
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (500-999) - additional product, Open - All Languages
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (1 year) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 named users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for NSsp 13700
Juniper Networks J-Care Essential Services Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for MX-series MX960
SonicWall Comprehensive Anti-Spam Service for SOHO 250 Series - Subscription licence (1 year) - 1 appliance - for P/N: 02-SSC-0938, 02-SSC-1815
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Juniper Networks Deep Inspection for NetScreen-5200 - Subscription licence (1st year) - 1 device
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Zebra Technical and Software Support - Technical support - for TekTerm Client - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: PEH946A
Cisco Software Application Support - Technical support - for L-CPS-VSM7-1CAM - phone consulting - 1 year - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (15 months) - 1 concurrent user - academic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
EcoStruxure IT Expert Access - Subscription licence (1 month) - 1250 nodes
HPE LoadRunner SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW772A, JX920A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - consulting - 3 years - 8x5 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (5 years) - Secure Upgrade Plus - Advanced Edition
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Office Pro Plus - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 1-250 licences - must be purchased within 30 days of the product purchase - phone consulting - 2 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 100-199 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Standard - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unified Communications Manager Business Edition 6000 Basic User (v. 10.x) - 1 user - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW635A
Juniper Networks Main Office Bundle for Secure Services Gateway 5 - Subscription licence (1 year) - 1 device
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
3 YR NBD Onsite Fix Mon-Fri, 9-5 for MSL2024 Tape Library Config: 1x LTO6 - Serial Number: DEC438047S
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Digital Scanner DS3608-HP, DS3608-SR; Zebra DS3608-DP, DS3608-ER, DS3608-HD, DS3608-HP
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY792A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ073A, JZ073AR, JZ074A, JZ074A#ABB, JZ074AR, JZ110A, JZ111A, JZ112A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 40 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for virtual reality headset only) - 3 years - shipment - 9x5 - response time: NBD - for Reverb Copper, G2
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Windows Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - English
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra MC67, MC67 Premium
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL184AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Edge w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
QNAP Extended Warranty Pink Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd/4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 10; X1 Yoga Gen 8; X13 Yoga Gen 4; Z13 Gen 1; Z16 Gen 1
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 5 years - repair time: next business day - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 37 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE LoadRunner Templates Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: SG350-20-K9-UK, SG350-20-K9-UK-RF, SG350-20-K9-UK-WS
HiveCare Global Select - Technical support - for HiveManager NG Virtual Appliance - 1 device - phone consulting - 1 year - 24x7 - response time: 1 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASA5500X-SSD120, ASA5500X-SSD120=, ASA5500X-SSD120-RF, ASA5500X-SSD120-WS
Cloudera Enterprise Basic - Subscription licence (3 years) + 3 Years 24x7 Support - 1 node - electronic
Cisco SNORT Subscriber Rule Set - Subscription licence (1 year) - ESD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard w/5 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
Dell Upgrade from Lifetime Limited Warranty to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N2048, N2048P
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Fair - First Article Inspection Report
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack - Extended service agreement - parts and labour - 3 years - pick-up and return - for HP 21, 22, 24, 27; Desktop M01; Pavilion 24, 27, 59X; Pavilion Gaming TG01; Slim S01
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 5000-9999 licences - includes ATP for Office 365 or G Suite
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Client License w/3 Years 9x5 Support - 100 clients - phone consulting - 3 years - 9x5
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-48FS-L, WS-C3650-48FS-L-RF, WS-C3650-48FS-L-WS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Battery Maintenance - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ470
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
Security User Awareness Training Service - HPE Education Services - web-based training - 500 licences - 8001-9000 licences
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - on-site - business hours - for P/N: JL376A, JL658AR, JL659AR, JL665AR, JL666AR, JL667AR, JL668AR, JL741A, JL762A, JL762AR
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkStation P310 30AS, 30AT, 30AU, 30AV; P410 30B2, 30B3; P520c 30BX, 30BY
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Lifecycle Services - Technical support - for C9300-DNA-E-48, C9300-DNA-E-48= - phone consulting - 24x7 - response time: 30 min
HP 1 year Critical Advantage L1 CWDM 2-slot MUX Chassis Support
Cisco SMARTnet Software Support Service - Technical support - for Cisco MDS 9700 Enterprise Package - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 696910-B21#B19
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for Epson TM-H6000; TM H6000, H6000V-203, H6000V-204, H6000V-213, H6000V-214
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (5 years) - 1 concurrent user
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - consulting - 4 years - 24x7
Microsoft Visual Studio Enterprise with MSDN - Software assurance - 1 user - Open Value - additional product, 3 Year Acquired Year 1 - Win - All Languages
SonicWall Analytics - Subscription licence (1 year)
1 year license for AWC-Channel Blanket plugin for 250 APs (Requires SBx908 GEN2 and AWC)
Cisco ASA with FirePOWER Services IPS and Apps - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-MINI-AC2, UCS-SP-MINI-AC2-RF, UCS-SP-MINI-AC2-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J11AR, Q1J12AR, Q1J13AR, Q1J14AR, Q1J15AR, Q1J17AR, Q1J18AR, Q1J19AR, Q1J20AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco Digital Network Architecture Essentials - Term License - 1 switch (24 ports) - EA
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 270 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - consulting - 4 years - 24x7
Default Standard Description
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 100 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 9x5
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System for Windows/Linux - 1 SAN client - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#BB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 4 years - 9x5
Cisco SMARTnet Software Support Service - Technical support - for C1-CUBEE-STD - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
Xerox Mobile Print Cloud - Subscription licence (1 year) - 9000 jobs - hosted - for Phaser 6510; VersaLink B400, B405; WorkCentre 33XX, 5755, 5865, 59XX, 65XX, 7220, 7556
Hewlett Packard Enterprise HC9J9E
Adobe InDesign CC for teams - Subscription New - 1 user - VIP Select - Level 2 (10-49) - Win, Mac - EU English
SOLN SUPP SWSS Cisco Ent MGMT PI 3 x LF AS APIC EM Lic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Veeam Backup availability for all workloads - virtual, physical and cloud - from a single management console. It provides fast, flexible and reliable recovery of your applications and data, and brings backup and replication together into a single software solution.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW175AR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - volume - 1-2500 licences - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FLSA1-HX-2X10GE
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook 1040 G3, 1040 G4, 10XX G1; EliteBook Folio 1020 G1, G1; EliteBook x360
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
SWSS UPGRADES NX OS Advantage lice
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 1-2 sockets with unlimited virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
Zyxel iCard Anti-Virus - Subscription licence (2 years)
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 5 years - 9x5 - response time: 2 h
Lexmark OnSite Service - Extended service agreement - labour - 2 years - on-site - response time: NBD - for Lexmark MS521dn
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced with Management - Subscription licence (5 years) - Reporting - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft SharePoint Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2 - Win - English
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Application Performance Manager Software Module - licence - 25 additional monitors - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) - 1 security appliance - hosted - for P/N: MX60-HW
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-2K-K9 - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC57
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (3 years) - 2 Gbps throughput
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P8000
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve Network Immunity Manager (v. 2.0) - unlimited devices - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Ruckus WatchDog End User Support for Unleashed AP no Advance rep, 3 Yr
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Workstation Z VR Backpack G1, Z VR Backpack G2
Zyxel Connect and Protect - Subscription licence (1 year) - 1 access point - includes IP Reputation Filter - for Zyxel NWA1123ACv3, WAC500, WAC500H
HPE Foundation Care Software Support 24x7 - Technical support - for SmartStor software - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (2 years) - 1 unit - volume - 10000-49999 licences
SonicWall Analytics - Subscription licence (1 year)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Exchange Online Plan 1 for Alumni - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HP Absolute Data & Device Security Premium - Subscription licence (4 Years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
Epson CoverPlus Onsite Service Engineer - Extended service agreement - parts and labour - 5 years - on-site - for WorkForce DS-50000, DS-50000N, DS-60000, DS-60000N, DS-70000, DS-70000N
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6505
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
HP ENCLOSURE CUSTOMIZATION PACKAGE
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year)
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: N9K-C93180YC-FX-B
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-8P-2G-UK
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
ODAC Professional Edition - Subscription licence renewal (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Collaboration Flex Plan Meetings - Events Center - Subscription licence - 1 named user - hosted
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 1600
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 500-999 licences - phone consulting - 5 years - 9x5
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 300 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 1000 users - for P/N: 01-SSC-7398
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 500 GB storage space - phone consulting - 3 years - 24x7 - response time: 1 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ270
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Support 24X7 - Extended service agreement - advance hardware replacement - 2 years - shipment - response time: NBD - for SonicWall TZ470
Brocade Premier Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for Brocade 300
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for EliteBook 8470, 8770; ZBook 14, 14 G2, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Wireless Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Basic, Offer
HP Care Pack Education Nonstop - lectures and labs
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B63A#ARS, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M300
Lenovo Depot - Extended service agreement - parts and labour - 1 year (4th year) - pick-up and return - for ThinkCentre M32; M53; M600; M700; M710q; M73; M73e; M83; V530-15ICB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 2 processors - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5508-K9, ASA5508-K9-RF, ASA5508-K9-WS
SNTC 24X7X4OS Cisco 927 VDSL2 ADSL
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 270
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (54 months) - 1 concurrent user - academic
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for NSa 6700
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR, Q0F22A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: N5K-C5672UP, N5K-C5672UP=, N5K-C5672UP-RF, N5K-C5672UP-WS
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Deskjet 1000, 1110, 3000, D2660, Ink Advantage 1115; ScanJet 200, 300
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Gateway Security Suite for NSV 100 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5929, 01-SSC-6293
Electronic HP Care Pack Software Technical Support - Technical support - for HP AutoStore - 1 device - phone consulting - 1 year - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS410-32-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C3650-24PS-S, WS-C3650-24PS-S-RF, WS-C3650-24PS-S-WS
Electronic HP Care Pack Software Technical Support - Technical support - for HP Web Jetadmin - 1 licence - phone consulting - 1 year - 9x5
Cisco Digital Network Architecture Essentials - Term License (3 years) - 8 ports
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ670
Cisco SMARTnet Software Support Service - Technical support - for C1F1ACAT3650L - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SolarWinds Maintenance - Technical support - for SolarWinds VoIP & Network Quality Manager - unlimited IP phones, unlimited IP SLA source devices - phone consulting - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ766A
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-G610-8-16G-0
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - Recurrent Pattern Detection technology (RPD)
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960X-48TS-L, WS-C2960X-48TS-L++, WS-C2960X-48TSL-RF, WS-C2960X-48TSL-WS
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - unlimited guests - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR, Q0F13A
Iiyama VisionCare - Extended service agreement - 5 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040 LFF Disk Enclosure
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 2 years - shipment - 9x5 - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9020, 9022, 9025, 9028
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Color 755dn
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8994A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MV Sense - Subscription licence (1 year)
Cisco Meraki MV Sense - Subscription licence (1 year)
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 3650 - Subscription licence (1 year) - 1 appliance - for NSa 3650, 3650 High Availability
SonicWall Advanced Gateway Security Suite Bundle for TZ350 Series - Subscription licence (1 year) - for P/N: 02-SSC-0942, 02-SSC-1843
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-12S-S, WS-C3850-12S-S-RF, WS-C3850-12S-S-WS
LANDesk Technical Account Manager Enterprise (7:1 per TAM) - Technical support - for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk - phone consulting - 1 year - 8x5 - response time: 1 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
Zyxel Hotspot Management - Subscription upgrade licence (1 month) - 1 concurrent device
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 2 cores - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 1 year - pick-up and return - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Psion Teklogix Workabout Pro 4 Short; Zebra Workabout Pro 4 Long, Workabout Pro 4 Short
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for N93-1G-LAN1K9 - phone consulting - 1 year - 24x7 - for P/N: N93-1G-LAN1K9, N93-1G-LAN1K9=
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkStation P310; P320; P330; P330 Gen 2
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 1 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Microsoft Azure Active Directory Basic - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-24P-HW
HPE Installation & Startup Service - Installation / configuration - on-site
Cisco Smart Net Total Care Software Support Service - Technical support - for FL-UCSE-VS7-STD - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for AT x230-18GT
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW658A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - phone consulting - 4 years - 24x7 - response time: 2 h
Lexmark OnSite Service - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - response time: NBD - must be purchased before the standard warranty expires - for Lexmark CS923DE
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Red Hat Enterprise Virtualization - Standard subscription (3 years) + 3 Years 9x5 Support - 2 sockets - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for WorkForce DS-870, DS-870 Kofax VRS, DS-870N
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 13x5 - response time: 4 h
Cisco Web Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Disaster Recovery Enterprise License - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 1-9 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext Data Replication Option - 1TB capacity - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 1 year - 24x7
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 100-499 licences - Win
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour (for max 3 kits) - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 4-8 ports - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Priority Access Plus Print Service - Technical support - phone consulting - 5 years - 9x5 - 1000+ seats
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Color LaserJet Pro MFP M476dn, MFP M476dw, MFP M476nw; LaserJet Pro MFP M475dn, MFP M475dw
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra RS5000
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Analytics Proactive Management Enhanced Service - Subscription licence (2 years) + 2 Years Enhanced
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL GS1900, GS1920, GS2210, MES3500, MGS3520, MGS3700, XGS3600, XS1920, XS3700, XS3900
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-VMS-K9= - phone consulting - 3 years - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for UCM-12X-ENH-UCL - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 8 processors - consulting - 1 year - 9x5
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 100 build agents - ESD - 1 year
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A, Q1J10AR
HPE Installation & Startup Service - Installation / configuration - for HPE 3PAR 8000 Peer Motion
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15216-EF-40-EVEN=, 15216-EF-40EVEN-RF
NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 5 years - for ReadyNAS 312; 314; 316
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard WGCLG121
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Professional, Offer
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux HPC - basic subscription - 8 nodes - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 25000 devices - ESD
NEC - Extended service agreement - parts and labour - 2 years (4th/5th year)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence (5 years) - 1 device
TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 650 - Subscription licence (1 year) - 1 device
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-A-P-LIC - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: BE6M-M5-K9, BE6M-M5-K9-RF, BE6M-M5-K9-WS
SNTC 8X5XNBD Reversed airflow pack: N2K C2232PP 10GE
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - from SA - All Languages
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - 15 sockets - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - consulting - 5 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM150
Review Assistant - (v. 2.6) - subscription licence renewal (1 year) - unlimited users - ESD - Win
StruxureWare Data Center Expert Periodic Maintenance - Technical support - 1 year - 2 incident
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5508-12-K9++, AIR-CT5508-12K9-RF, AIR-CT5508-12K9-WS, AIR-CT5508-12PROM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 500 unique endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176, MFP M177, MFP M274, MFP M277; LaserJet Pro CM1415, MFP M276
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
HPE Aruba ClearPass QuickConnect - Subscription licence (1 year) - 1 user - hosted - volume - 5000-10000 licences - ESD - Win, Mac, Android, iOS
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 9x5
SonicWall Analytics - Subscription licence (1 year)
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView with iLO - phone consulting - 4 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence (3 years) - 1 concurrent user
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSsp 13700
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise MFP M630f, MFP M630h; LaserJet Enterprise Flow MFP M630h, MFP M630z
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ370
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-24PWS-S, WS-C3650-24PWSS-RF, WS-C3650-24PWSS-WS
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9449A#ACD, J9449AR#ABB
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for SonicWall TZ570P
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Server - 8 processors - consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for NSa 4700
NETGEAR Insight Instant VPN - Subscription licence (3 years) - 10 licences - hosted
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson EB-L510U, EB-L520U, EB-L530U
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS12-8
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zyxel Connect and Protect - Subscription licence (1 month) - 1 access point - includes IP Reputation & Application - for Zyxel NWA110AX, NWA210AX, WAX510D, WAX610D, WAX630S, WAX650S
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H81A, Q8H86A, Q8J30A, Q8J30AR
Cisco Email Security Inbound Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL320A
SonicWall Threat Prevention - Intrusion Prevention, Gateway Anti-Virus, Gateway Anti-Spyware, Cloud Anti-Virus - Subscription licence (1 year) - for NSa 9450, 9450 High Availability
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h - for P/N: MS250-48FP-HW
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (5 years) + 5 Years 24x7 Support - 1 licence - ESD
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: VG204XM, VG204XM-RF, VG204XM-WS
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870
HP Performance Center .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
F-Secure Total - Subscription licence (2 years) - up to 5 devices - ESD - Win, Mac, Android, iOS
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 20X, 25X, 57XX, 68XX, 6951, 7000 E809; Officejet Pro 69XX, 77XX, 87XX, 90XX
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (1st Gen); X131; X140; ThinkPad Yoga 11e (1st Gen)
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License (3 years) - 48 ports - for Catalyst 3650-12X48, 3650-48
Cisco Meraki Cloud Archive 30 Day - Subscription licence (3 years)
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 4 guests - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - high availability, management only
Cisco Email Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
NVIDIA Grid Virtual PC - Subscription licence renewal (33 months) - 1 concurrent user - academic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice - 1 client - volume - 500-999 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Installation Service - Installation / configuration - on-site - for P/N: Q6Q62AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL254A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h - for P/N: MX64-HW
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8100, 8210
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
TADL Extended Warrenty - Extended service agreement
Cisco Solution Support - Technical support - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support with Defective Media Retention - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - consulting - 4 years - 8x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco CON-PSBU-VMW10
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for NSsp 13700
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE 24x7 Software Technical Support - Technical support - for HPE Foundation Care Services - phone consulting - 1 year - 24x7
SOLN SUPP 8X5XNBD Cisco Catalyst 9120AX Series
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Advanced Print Enablement Pack - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R62A, K2R62AR, K2R63A, K2R63AR, K2R64A, K2R64AR, K2R65A, K2R65AR, Q0F48A, Q0F48AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 220-48 - Subscription licence (1 year) - for P/N: MS220-48-HW
Hewlett Packard Enterprise HN4K9E
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 2 - Win - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 5 years - 24x7
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
Lenovo Enterprise Software Support Operating Systems - Technical support - for 2P Server - phone consulting - 3 years - 24x7 - for ThinkSystem SD630 V2; SR645; SR650 V2; SR665; SR670 V2; ST650 V2
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years)
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 100 Mbps throughput
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-24-HW
HPE - Extended service agreement - maintenance - 3 years - on-site
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 2 days - for SureColor SC-P5000, SC-P5000 STD Spectro, SC-P5000 Violet, SC-P5000 Violet Spectro
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 850
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SWSS UPGRADES Cisco NCS 5501 IOS XR 6.1 Image
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC2100, MC2180
Cisco SMARTnet Software Support Service - Technical support - for UPG-UTY2CUC11-USR - phone consulting - 1 year - 24x7
SonicWall Advanced Gateway Security Suite for NSV 25 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5923, 01-SSC-6188
Cisco Secure Firewall 3110 Threat Defence and AMP 3Y Subs
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 43 months - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 licence - volume - 10-19 licences - phone consulting - 2 years
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASR1001-X, ASR1001-X=, ASR1001-X-RF, ASR1001-X-WS
HPE Hortonworks Data Flow Edge - Subscription (1 year) + 1 Year 24x7 Support - 10 branch office nodes - ESD
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 250 users
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-0650, 02-SSC-0914, 02-SSC-1474, 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A-WA2110 Single Radio Access Point
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Base - unrestricted devices, unrestricted thin access points - phone consulting - 1 year - 24x7
Electronic HP Care Pack Installation Service - Installation - for Microsoft Windows Storage Server 2003
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55250dw
Microsoft AutoRoute - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English - Europe
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - unlimited storage - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 10000 devices - ESD
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-WIPS-ELM-1AP - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC100
Microsoft Bing Maps Light Known - Subscription licence (1 month) - 500 users - GOV - Open Value Subscription - Level D - additional product - Win - All Languages
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
Elo Extended Warranty - Extended service agreement - parts and labour - 4 years - repair time: 14 days - for Backpack 3.0; Computer Module ECMG4, ECMG4-i5
Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BladeCenter HX5 7872, 7873; System x3550 7978; x3620 M3 7376; x3630 M3 7377
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage - Term License - 1 switch (24 ports) - EA - for P/N: C9200-24P-A-WS, C9200-24P-E-LAR, C9200-24T-A-WS, C9200-24T-E-897449893
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for the Itanium Processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H9NW3E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G5 Performance, DL585 G6 Base
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System for Windows/Linux - 1 LAN client - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N5K-C56128P, N5K-C56128P=, N5K-C56128P-RF, N5K-C56128P-WS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - consulting - 3 years - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-AP2802E-E-K9, AIR-AP2802E-EK9-RF, AIR-AP2802E-EK9-WS
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
Cisco Evolved Programmable Network Manager - Smart Large Device Essentials - Subscription licence (36-59 months) - 1-9999 nodes - SIA - right to manage (RTM)
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco DNA HA ESS Cloud Lic 3Y upto 25M (Aggr 50M)
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCSC-C220-M4S, UCSC-C220-M4S=, UCSC-C220-M4S-RF, UCSC-C220-M4S-WS
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - North America
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Proactive Care Next Business Day Service with Defective Media Retention - Technical support - for HPE OneView w/o iLo - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Sharp - Extended service agreement - parts and labour - 2 years (4th/5th year) - for BIG PAD PN-65SC1
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 25 additional nodes
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 5 years - pick-up and return
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M5-C2, UCS-SP-B200M5C2-RF, UCS-SP-B200M5C2-WS
HP Analytics Proactive Management - Subscription licence (1 year) + 1 Year Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Ultrium 3000, sb1760c
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 4 years - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco FirePOWER Threat Defense, Virtual Threat Protection, Malware Protection, URL Filtering - Subscription licence (3 years) - ESD - for P/N: L-FPRTD-V-TMC=
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for KVM - phone consulting - 1 year - 24x7
HPE Easy Connect Gateway Firewall - Subscription licence (5 years) - 2 cores - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 5 PCs - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Motorola SiteScanner - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - 1 processor - OEM - upgrade from VMware vSphere Enterprise Plus Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CMS-REC-PORT - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 1-499 licences - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 4 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance - 25000 endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco CON-PSBU-N5G12050
RubyMine 20-49 Commercial Annual Subscription(Each) (media: ESD Version: 8 End-user details required Minimum order quantity: 20) (471)
Extended Security Pack with DUO Essentials NU Add On
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX937A, JX937AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 50-99 licences - includes ATP and DLP for up to 10 SaaS apps
HP3YCRITADVL3 CWDM 2SLOT MUX CHASSIS
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C4500X-F-16SFP+, WSC4500XF16SFP+-RF, WSC4500XF16SFP+-WS
Cisco Collaboration Flex Plan Contact Center On-Premises Unified Contact Center Express Standard - Subscription licence - 1 concurrent agent
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
C3850 CISCO DNA EA Advantage 48 Port
HPE 24x7 Software Technical Support - Technical support - for HPE StoreOnce 4900 Catalyst - phone consulting - 4 years - 24x7
SWSS UPGR 3YR DISTI Cisco Catalyst 9800 CL Wireless Controll
Juniper Networks Web Filtering for Secure Services Gateway 520 - Subscription licence (2 years) - 1 device
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Software Application Support - Technical support - for Cisco Security Manager Enterprise Pro - 50 additional devices - phone consulting - 1 year - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 10 TB storage space - phone consulting - 3 years - 24x7 - response time: 1 h
Zebra Technical and Software Support - Technical support (renewal) - for Wavelink TN Client 4-in-1 - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSsp 13700
Veeam Production Support - Technical support - for Veeam Backup & Replication Enterprise Plus for VMware - HPE Complete - includes first year 24/7 uplift - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
HP Absolute Data & Device Security Premium - Subscription licence (3 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 1 year - 9x5
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - for NSA 4600, 4600 High Availability, 4600 TotalSecure
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour (for File Controller) - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0F66A
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - for Zebra RS5000
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
Soti MobiControl Cloud - Subscription licence (1 month) - hosted - Dedicated Environment Fee, less than of 75 licences
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 10 users - phone consulting - 1 year - 24x7
HPE Installation & Startup Service - Installation / configuration - on-site - for P/N: P19562R-B21, P19563-291, P19563R-B21, P19564-291, P19564R-B21, P37151-291, P37151-B21
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Adaptive Security Virtual Appliance - Term Subscription (3 years) - 2 Gbps - ESD
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 3001-4000 licences
Juniper Networks Juniper-Sophos Anti-Virus for SRX650 Services Gateway - Subscription licence (3 years) - 1 device
HPE Installation Service - Installation / configuration - on-site - for StorageWorks Disk System 2300
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q7M86A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra ZT620
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for PowerEdge T40
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for VMware w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC56
Cisco Email Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Intranet Access - 1 user - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASR1001X-10G-K9, ASR1001X-10G-K9-RF, ASR1001X-10G-K9-WS
Red Hat Enterprise Virtualization - Subscription (5 years) + 5 Years 9x5 Support - 2 sockets - flexible licence - Linux
Cisco Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9200L-48T-4G-E++, C9200L-48T-4G-E=, C9200L-48T-4G-E-RF, C9200L-48T-4G-E-WS
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
Microsoft Audio Conferencing - Subscription licence - 1 user - academic, volume - All Languages
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-24TS-L, WS-C2960X-24TS-L++, WS-C2960X24TS-L-RF, WS-C2960X-24TSL-WS
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 years Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MS Windows IA-64 - consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSB-5108-AC2-UPG, UCSB-5108AC2UPG-RF, UCSB-5108AC2UPG-WS
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (1 year)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - 1 array - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle - OEM - phone consulting - 5 years - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 4700
Juniper Networks Juniper-Sophos Anti-Spam for SRX240 Services Gateway - Subscription licence (3 years) - 1 device
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
NEC Warranty Extension - Extended service agreement - parts and labour - 2 years (4th/5th year) - carry-in - for NEC MultiSync P484
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 500-999 licences - Win
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 10000+ level - Win, Mac
Zebra Technical and Software Support - Technical support - must be purchased after 30 days from product purchase, does not include support for TEAM telephony & PPT/Group user clients - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours - response time: 2 business days - for PowerEdge T340
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 7Y79CTO1WW
Carbonite Availability - Subscription licence (1 year) + 24x7 Support - 1 server - HPE Complete - Win
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2120T-TMC=
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: EH923A#ABB, EH923A#ACD, EH923A#ACE, EH924A#ABG, EH924A#ABU, EH924A#ACD, EH924A#ACE
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Microsoft Azure - phone consulting - 1 year - 24x7
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Virtualization Provisioning Service Enterprise (v. 1.0) - Base Licence - 20 nodes - phone consulting - 1 year - 24x7
Zebra OneCare Select with Comprehensive Coverage - Accidental damage coverage - replacement - 3 years - response time: NBD - for CS3000 Series CS3000
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T3500 Production eMFP
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 24x7 Support - 1 node
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC2700
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 2 processors - consulting - 3 years - 9x5
Extreme Networks ExtremeWorks NBD Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for P/N: EC720002F-E6
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, from SA - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Entity Developer for Entity Framework - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - 1 user - volume - 5-9 licences - phone consulting - 2 years
DNAC1 Essentials On Prem 10mbps Subscription 5Y
Cisco Threat Defense Threat and Malware - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TM=
Hewlett Packard Enterprise HS7X2E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreEasy 1650 Expanded Storage
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: PBK769A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5 (pack of 10) - for Capture and Route Mobile Client
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for NSa 4700
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
Cisco Partner Support Service Software Upgrade - Technical support - for R-ISE-VMM-K9= - phone consulting - 1 year - 24x7
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux for SAP Application Flexible - Subscription (5 years) + 5 Years 9x5 Support - 1 licence
Cisco Smart Net Total Care Software Support Service - Technical support - for FLSA1-1X-2.5-10G - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-48-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-48-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 1 PB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M4600
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp F PJB projectors) - 3 years - shipment - response time: 24 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 33 months - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra MPact - 1 location (500 beacons) - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY690A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
Zebra Technologies Z1AE-L10AXX-3400 3 YEAR(S) ZEBRA ONECARE ESSENTIAL, 3 DAY TAT, PURCHASED WITHIN 30 DAYS, WITH COMPREHENSIVE COVERAGE AND PREMIER MAINTENANCE FOR EXTENDED BATTERY.
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Cisco Digital Network Architecture Advantage - Term License - 24 ports - for P/N: C9300-24H-A, C9300-24H-EDU, C9300-24T-EDU-RF, C9300-24UX-EDU-RF, C9300X-24HX-1A
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/5 Years 24x7 Support - 2 sockets, 4 guests - phone consulting - 5 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P20000, SC-P20000SE
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JL320A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P2000 Remote Snap / HP MSA Remote Snap - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 100000 devices - ESD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24T-E, WS-C3850-24T-E-RF, WS-C3850-24T-E-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Hortonworks Data Platform Enterprise - Subscription (1 year) + 1 Year 24x7 Support - 15 moonshot cartridges - electronic
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Starter - 2 processors - phone consulting - 5 years - 9x5
HPE Installation Service - Installation / configuration - for ProLiant DL325 Gen10 Entry
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 860
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Amazon Web Services - phone consulting - 1 year - 24x7
MINIMUM REPAIR CHARGE SVCS QUICKSCAN MOBILE
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ470
EcoStruxure IT Expert Access - Subscription licence (1 month) - 100 nodes
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24P-L-RF, WS-C3850-24P-L-WS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 500-999 licences
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9120AXI-E, C9120AXI-E-RF
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Smart Array Advanced Pack - phone consulting - 3 years - 24x7 - response time: 2 h
Poly Elite - Technical support - for Polycom RealPresence Desktop for Windows and MacOS Application - 5 users - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: IE-2000-8TC-G-E-RF, IE-2000-8TC-G-E-WS
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 1-100 licences - phone consulting - 1 year - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
HPE Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server w/1 Year 24x7 Support - subscription - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - premium subscription - 2 sockets, 4 guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M60; M70q Gen 3; M80t Gen 3; ThinkCentre neo 50; 50q Gen 4; V50t Gen 2-13
MendIT Labour Repair Charge
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
Cisco Meraki Cloud Archive 30 Day - Subscription licence (5 years)
Cisco CX Success Tracks Level 2 - Technical support - for CMICR-4-DNA-A, CMICR-4-DNA-A= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
Epson CoverPlus - Extended service agreement - parts - 5 years - for WorkForce Pro WF-M5299DW, WF-M5299DW AA
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - consulting - 3 years - 24x7
WHOLE UNIT REPAIR PM8300 SVCS
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
Lexmark On-Site Repair - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - on-site - for Lexmark MS911de
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Product and Package Labeling Service - Configuration option
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager Enterprise Foundation Bundle - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q2D16A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for Microsoft Azure - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from Standard - phone consulting - 5 years - 24x7
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - pick-up and return - 9x5 - repair time: 7 days - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
HPE SupportPack - Extended service agreement - parts and labour - 3 years - on-site
Cisco SMARTnet Software Support Service - Technical support - for C1FPCAT36501K9 - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HP3B6E
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
datAshur BT Management Console - Subscription licence (1 year) - volume - 100-499 licences
Zyxel SecuExtender IPSec VPN Client - Subscription licence (3 years) - 50 users - Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Enterprise Edition - upgrade licence - 4 processors - upgrade from Select Edition - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 3 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (32 months) - 1 concurrent user - academic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 44 months - 24x7 - response time: 4 h
SuSE Linux Enterprise Server - Subscription (3 years) + 1 Year 9x5 Support - unlimited virtual machines, 1-2 sockets - flexible licence
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NETGEAR Business Central Wireless Manager - Subscription licence (3 years) - 10 access points - hosted
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 2 years (3rd/4th year) - carry-in - repair time: 15 business days - for Honeywell 8680i
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW111A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 500-999 users - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 1-99 licences - electronic - Win
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASA5506-SEC-BUN-K9, ASA5506SECBUNK9-RF
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Software Support 24x7 - Technical support - for VMware ESXi Standalone - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, from SA, from CRM Basic, Offer - Single Language
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 1000-4999 licences - includes ATP for Office 365 or G Suite
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48-HW
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Security User Awareness Training Service - HPE Education Services - web-based training - 250 licences - 251-500 licences
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
iStorage DriveSecurity 3yr Lic 50000+
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for P/N: 94A151101, 94A151111, 94A151117, 94A151124
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo 4510 Gen10
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 11 months - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M5-F3, UCS-SP-B200M5F3-RF
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - on-site - for StorageWorks Modular Smart Array P2000 G3
HPE Software Technical Support - Technical support - for VMware vCenter Server Heartbeat - OEM - consulting - 5 years - 24x7
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Symbol MT2070, MT2090
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
Juniper Networks Intrusion Detection and Prevention for SRX100/SRX110 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level F (200-499) - Win - English
F-Secure Total - Subscription licence (2 years) - up to 3 devices - ESD - Win, Mac, Android, iOS
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for NSa 2700
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased up front with the hardware (or within 30 days thereafter) - for Psion Teklogix Workabout Pro 4 Short; Zebra Workabout Pro 4 Long, Workabout Pro 4 Short
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, volume, promo, Student, Faculty - add-on to device Core CAL - All Languages
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Epson CoverPlus Parts Warranty Plus Lite - Extended service agreement - parts (for up to 3 million printouts) - 5 years - for WorkForce Enterprise WF-C20600 D4TW, WF-C20600 D4TWF, WF-C20750 D4TW, WF-C21000 D4TW
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Installation Service - Installation / configuration - on-site - for P/N: P21440-291, P21440-371, P21440R-001, P21449-291, P21449-371, P21449-AA1, P21449R-001
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ370W
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Juniper Networks Web Filtering for Integrated Security Gateway 1000 - Subscription licence (2 years) - 1 device
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC55A0, MC55N0
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-12XS-E, WS-C3850-12XS-E-RF, WS-C3850-12XS-E-WS
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-SVC-1G-AX= - phone consulting - 1 year - 24x7
Red Hat Enterprise Virtualization - Standard subscription (5 years) + 5 Years 9x5 Support - 2 sockets
Scality RING Advanced Operation Training - seminars - 3 days
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JH321AR
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, from SA, from CRM Basic, Offer
HPE Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Red Hat Enterprise Linux for SAP Solutions - Subscription (3 years) + 3 Years 9x5 Support - 1 physical node - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5525-CU-K9, ASA5525-CU-K9-RF, ASA5525-CU-K9-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - business hours - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 15 G8
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - Term License - 48 ports
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 9x5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for 3/3/3 warranty) - 1 year - on-site - response time: NBD - for RP2 Retail System 2000, 2020, 2030
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV5S-STD-8 - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9300-24P-A, C9300-24P-A=, C9300-24P-A-RF
Cisco Meraki MS Series 22P - Subscription licence (1 year) - for P/N: MS22P-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) - hosted - Enterprise Agreement - Booking Only
Juniper Networks Juniper-Websense enhanced Web filtering for SRX550 Services Gateway - Subscription licence renewal (1 year) - 1 device
HP Performance Center Web/Multimedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZQ310 Mobile Receipt Printer
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
C9300X 24 port CISCO DNA EA Essentials
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL160 G5p, DL160 G5p Special Server
JetBrains Business Subscription - New releases update - for RubyMine (v. 8.x) - 1 user - commercial - ESD - 1 year
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 3 years - 9x5
Juniper Networks Juniper-Sophos Anti-Spam for SRX550 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW323A, JW324A, JW325A, JW327A, JY690A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Business Service Performance Software Module - 1 licence - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
MadCap Maintenance Plan Platinum - Technical support (renewal) - for MadCap Contributor - phone consulting - 1 year - 14x5
Electronic HP Care Pack Next Day Exchange Hardware Support with Accidental Damage Protection - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
Juniper Networks Anti-Spam for Secure Services Gateway 520 - Subscription licence (1 year) - 1 device
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom API Integrate Software - phone consulting - 1 year - 9x5
SmartConnect Advanced Plan - Subscription licence (5 years)
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 868872-371, 868872-421, 868873-001, 868873-371, 868873-421, 871467-291, 871468-291
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW804A, JW805A, JW807A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care Software Support Service - Technical support - for CUBE-T-RED - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9130AXI-E, C9130AXI-E-RF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HP WARRANTY PAVILION 99
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Network Server Backup Agent - phone consulting - 3 years - 24x7
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeCloud Appliance - Virtual Appliance Activation Key - phone consulting - 1 year - 24x7 - Egypt - for P/N: 30326
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Enterprise Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes, up to 4 sockets - phone consulting - 3 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Fujitsu TopUp-Service On-Site Service - Extended service agreement - parts and labour (for Quad Server) - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased simultaneously with the product - for PRIMERGY RX4770 M1, RX4770 M2, RX4770 M3
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra - Subscription licence (5 years) - hosted - volume
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service SWSS - technical support - for LIC-EXP-RMS - 1 year
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for WorkForce DS-7500, DS-7500N
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (3 years) - 1 device
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ470
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
POLY PrivateConnect powered by Pexip Capacity One Touch Join License Add-on - Term License (1 year) - 1 endpoint
HPE Aruba Central - Subscription licence (3 years) + 24x7 Support - 1 instant access point - hosted - ESD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-24P-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
WatchGuard Firebox T10-D UTM Software Suite - Subscription licence renewal (3 years) - 1 appliance
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 10YR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
C9200CX Cisco DNA Essentials 5Y Term License 8P
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - response time: 2 business days - for Epson DS-60000; WorkForce DS-60000, DS-60000N
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FLSA1-BIN-1X10GE
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 1000-4999 licences
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Secure Service Partitioning - phone consulting - 1 year - 24x7 - for P/N: EB1639126
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for WorkForce DS-70000, DS-70000N
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 2 processors - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution; Slate 2
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-AP3802I-E-K9, AIR-AP3802I-EK9-RF, AIR-AP3802I-EK9-WS
LanSchool - Subscription licence (1 year) - volume - annual fee
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9115AXE-E, C9115AXE-E-RF
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
Cisco CON-SNT-A50ME9
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services IPS - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-TA=
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9020, 9022, 9025, 9028
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 30000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen9
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B610
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR-9006-AC, ASR-9006-AC=, ASR-9006-AC-RF, ASR-9006-AC-WS
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M440
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-C220M5-A2, UCS-SP-C220M5A2-RF
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco CON-SNTP-A9KAIPLE
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Secure Guest Access Wizard Virtual Appliance - up to 250 devices - must be purchased after 30 days from product purchase, includes base module - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteBook 725 G4, 735 G5, 745 G4, 745 G5, 755 G4, 755 G5, 820 G3; ZBook 15 G3, 15u G3
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7
Poly Elite - Technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 10HD720p/20SD/50SVC resource licenses - phone consulting - 1 year - 24x7
Zebra Technical and Software Support - Technical support (renewal) - for Speech Process Analyzer - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-48P-L, WS-C3850-48P-L-A, WS-C3850-48P-L-RF, WS-C3850-48P-L-WS
Cisco Solution Support - Technical support - for C9500-DNA-48Y4C-A, C9500-DNA-48Y4C-A= - phone consulting - 24x7 - response time: 30 min
HPE Easy Connect Premium - Subscription (early renewal) (3 years) - 1 server - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Premium
Electronic HP Care Pack Next Business Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro 2500 f1
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8P-HW
Cisco Defense Orchestrator - Subscription licence (5 years) - 1 appliance - hosted - ESD - for P/N: L-FPR1140-P=
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 9250, 9250 High Availability
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 400 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ400
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
Cisco Digital Network Architecture Essentials - Term License (3 years) - 1 switch (12 ports)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Standard subscription (5 years) + 5 Years 9x5 Support - 2 sockets - ESD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4221-SEC/K9, ISR4221-SEC/K9-RF, ISR4221-SEC/K9-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M200
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level F (200-499) - Win - English
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - for WorkForce DS-50000, DS-50000N, DS-60000, DS-60000N, DS-70000, DS-70000N
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL385p Gen8 Storage
HP Performance Center Remote Desktop - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMEQUEST 2800B, 2800B2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (32 months) - 1 concurrent user
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - consulting - 1 year - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 500 GB storage space - phone consulting - 2 years - 24x7 - response time: 1 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - phone consulting - 1 year - 24x7
Cisco CON-PSBU-CUBELSST
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24T-S, WS-C3850-24T-S-RF, WS-C3850-24T-S-WS
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Select Edition - 4 processors, 2 processors - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6500B, SN6500B 16Gb
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Nimble Storage Premium 4-Hour - Extended service agreement - parts (for 210TB storage array) - 3 years - shipment - response time: 4 h - for P/N: Q2Q55A, Q2Q56A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 1 node, up to 4 sockets - phone consulting - 1 year - 24x7
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 9250
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence renewal (1 year) - 1 device
NVIDIA Grid Virtual Apps - Subscription licence renewal (18 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ370W
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ370W
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Umbrella Security - Subscription licence (3 years)
Cisco Meraki Umbrella Security - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
Zebra Technical and Software Support - Technical support - 1 device - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M5-A2
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
ODAC Professional Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard and Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1000+) - additional product, Open
Hewlett Packard Enterprise HL7J3E
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW294A, JW295A, JW296A, JW297A
SonicWall Network Security Manager Advanced - Subscription licence (4 Years)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks Scalable File Share 20
Sony PrimeSupport Pro - Extended service agreement - replacement (for display with 43" diagonal size) - 2 years (4th/5th year) - shipment - for Sony FW-43BZ35F
HP - Extended service agreement - parts and labour - 5 years - on-site
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW226A, JW227A, JW227AR, JW228A, JW229A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco ASA with FirePOWER Services IPS and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Service Health Manager Software Module - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks D2D4112 Upgrade Kit, D2D4112/4312 Upgrade Kit; StoreOnce 4210 Upgrade Kit, 4220/4420 Backup Upgrade Kit
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra CC6000 Customer Concierge
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 5000 unique endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C887VA-K9, C887VA-K9-RF, C887VA-K9-WS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9423A#ABB
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 16 servers - phone consulting - 3 years - 24x7
SonicWall Content Filtering Service Premium Business Edition for NSA 6600 - Subscription licence (1 year) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
C9300L 24 port CISCO DNA EA Essentials
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-11X-ENH-A - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for N93-LAN1K9, N93-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N93-LAN1K9, N93-LAN1K9=
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki MS Series 220-48FP - Subscription licence (5 years) - for P/N: MS220-48FP-HW
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
Veeam Backup & Replication Enterprise Plus - Subscription licence (5 years) + 24x7 Support - 1 virtual machine - OEM - ESD
HPE Critical Advantage L2 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - 1 disk array - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 200 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo 4530, 4530 Gen9
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP TIPPINGPOINT 1 DAY DEPLOYMENT SVC
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSsp 13700
Cisco Meraki - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Microsoft Cloud App Security - Subscription licence (1 month) - 1 user - hosted - academic, volume, promo, Student, Faculty - All Languages
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS120-8-HW
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-DCX8514-0001
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce Pro WF-C579R, WF-C579RD2TWF, WF-C579RDTWF, WF-C579RDWF
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S400z; ThinkCentre M700z; M73z; M800z; M810z; M820z; ThinkSmart Hub 500
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C2960X-24TD-L, WS-C2960X-24TD-L++, WS-C2960X-24TDL-RF, WS-C2960X-24TDL-WS
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960X-48TS-L, WS-C2960X-48TS-L++, WS-C2960X-48TSL-RF, WS-C2960X-48TSL-WS
Gold is a comprehensive support and maintenance program for Fluke Networks' products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.
Veeam Production Support - Technical support - for Veeam Availability Suite Enterprise Plus for Hyper-V - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE 563FP+ - Network adapter - 10 GigE
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 7YR
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 9450, 9450 High Availability
Red Hat Enterprise Linux for SAP Solutions - Subscription (5 years) + 5 Years 24x7 Support - 1 physical node
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme Networks NSight Platform for VX-9000 - 64 access points - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Network Server Agent (pack of 3) - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
HP Analytics Proactive Management - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 desktop - DaaS Enhanced - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - for ProDesk 400 G2, 400 G3, 400 G5, 400 G6, 40X G4; ProOne 400 G3, 400 G4, 440 G4, 440 G5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-48F-S-RF, WS-C3850-48F-S-WS
JetBrains - New releases update (renewal) - for JetBrains Clion - 1 user - personal - ESD - for existing customers, 20% continuity discount - 1 year
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for IdeaPad D330-10; IdeaPad Miix 320-10; 510-12; Miix 520-12; 630-12Q35; YOGA Book ZA0W
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (100-249) - additional product, Open - All Languages
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
HP Universal Configuration Management Database (CMDB) Configuration Manager / Advanced Configuration Manager - Subscription licence (1 year) - 1 OS instance - electronic
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 4650 - Subscription licence (1 year) - 1 appliance - for NSa 4650, 4650 High Availability
Electronic HP Care Pack Plus Next Business Day Exchange Service - Extended service agreement - advance hardware replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet M209dwe, MFP M139we, MFP M140we
Cisco Meraki Advanced Security - subscription licence (1 day) + 1 Day Support - 1 security appliance
MadCap Contributor - Subscription licence (1 year) + 1 Year Platinum Maintenance Plan - 1 user - Download - ESD - Win
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - phone consulting - 4 years - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 2; M910z; M920z AIO; M93z; X1
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Microsoft Cloud App Security - Subscription licence (1 month) - hosted - Open Value - additional product - Single Language
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C1000-48P-4G-L
Xceed Standard Subscription - Technical support (renewal) - for Xceed Zip for .NET - Team Licence - 20 developers - ESD - before expiration - phone consulting - 1 year - response time: 1 business day
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 4 years - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 54 months - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour (for File Controller) - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 2501-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
Hewlett Packard Enterprise HP3N8E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE 24x7 Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Features Pack - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY720A, JY720AR, JY722A#ABA, JY722AR, JY726A, JY978A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Enterprise - Open Value Subscription - Open - Win, Mac - All Languages
Microsoft Dynamics 365 for Customer Service Professional - Subscription licence - 1 user - hosted - academic, Student, Faculty - Offer, for CRM Basic - All Languages
Xerox Print Management and Mobility Service Essential Print Pack - Subscription licence (1 year) - 10 devices - for VersaLink B400, B405; WorkCentre 3345, 5325, 5330, 5335, 5945, 5955, 6515
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-TM=
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Standard Edition - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for NSa 4700
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-CHSS, UCS-SPINFRACHSS-RF, UCS-SPINFRACHSS-WS
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 100 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Factory Express Level 3 Integration Service - Factory integration - for P/N: AQ233BR#AC3, AQ233BR#AC4, JG406A#AC3, JG406A#AC4, JG406AR#ABA, JG411A#AC3, JG411A#AC4
HP Service Anywhere - Subscription (1 year) - 1 named user - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - on-site - business hours - for P/N: JW654AR, JW681AR, JW834AR, JW837AR, JW838AR, JY850A, JY851A, JY852A, JY853A, JY854A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5G PoE+
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 20001-50000 licences
Computrace Mobile Basic - Subscription licence (5 years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra ET50, ET55
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cloudera Enterprise Analytical Database Edition - Subscription licence (1 year) + 1 Year 24x7 Gold Support - 1 node - electronic
HPE Installation Service - Installation - on-site - for P/N: P21271R-B21, P24442-AA1, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C9800-L-C-K9
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 867056-B21, 867056-B21#ABA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Microsoft Dynamics AX Task - Subscription licence (1 month) - 1 user - academic, Student, Faculty - School, EES - for SA - Win - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP MSM422 Dual Radio Access point
Zebra OneCare for Enterprise Select with Comprehensive coverage - Accidental damage coverage - replacement - 5 years - shipment - repair time: next business day
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD Embedded 500 Plus - academic, GOV - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
Cisco Threat Defense Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-AMP=
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (5 years)
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Advanced Print Enablement Pack - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z5200 PostScript
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for TROY Secure Document Printing Solution - 101-200 licences - phone consulting - 1 year - 9x5 - for TROY Secure Document Printing for Cerner Linux CUPS
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 50 users - for P/N: 01-SSC-7410
HPE Software Technical Support - Technical support - upgrade licence - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-24P-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P6300 Continuous Access LTU - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
TS Electronic Warranty Upgrade from a 1 Year Depot to a 1 Year Onsite Next Business Day
POLY PrivateConnect powered by Pexip Audio Capacity License - Term Subscription (1 year) - 1 concurrent call
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 1001-2500 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T2500 eMultifunction Printer, T2500 PostScript eMultifunction Printer
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M400
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from Enterprise - consulting - 3 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ470W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 2700
SonicWall Secure Mobile Access 500V - Subscription licence (1 year) + 8x5 Support - 5 users - NFR, demo
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ470W
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme (2nd Gen); X1 Titanium Yoga Gen 1; X1 Yoga Gen 6
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 50 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Software Technical Support - Technical support - for VMware VirtualCenter Foundation - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - phone consulting - 4 years - 24x7
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
Cisco Meraki MS Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support - 1 switch (24 ports)
Cisco Meraki MS Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support - 1 switch (24 ports)
Cisco Digital Network Architecture Advantage - Term License (5 years) - 48 ports - for P/N: C9300-48H-A, C9300-48U-A-WS, C9300-48UB-A, C9300-48UN-A, C9300-48UXM-A
Cisco Unified Computing Support Service Onsite with Drive Retention Service - Extended service agreement - replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: CSP-5216, CSP-5216=, CSP-5228, CSP-5228=, UCSC-C220-M5SX-RF, UCSC-C220-M5SX-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for L-M97FIC1K9 - phone consulting - 1 year - 24x7
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall TZ300, TZ350
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour (for docking stations and port replicators) - 3 years - repair time: 5 business days
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour (for printer with printhead) - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 3
Zyxel ConfigService Firewall - Configuration - 6 months
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-AMP=
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-1G-AX-1S= - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-2.5G-AX-1Y - phone consulting - 1 year - 24x7
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for PowerEdge T40
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft 365 Apps for enterprise - Subscription licence - 1 user - academic, Faculty - Open Value Subscription - Level E - additional product - Win, Mac - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JZ508A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour (for Replication License) - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft 365 Apps for enterprise - Subscription licence (1 month) - 1 user - academic, Platform - Open Value Subscription - Open Student - Win, Mac - All Languages
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-VM-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HP Absolute Data & Device Security Professional - Subscription licence (4 Years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (5 months) - 1 concurrent user
HPE LoadRunner Templates Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 25-49 licences
POLY PrivateConnect powered by Pexip SIP Guest Join License Add-on - Term License (1 year)
Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - 8x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Amazon Web Services - phone consulting - 1 year - 24x7
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-AP2702I-UXK9, AIR-AP2702IUXK9-WS
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Server Customization Package - Installation / configuration
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for BLc3000 Enclosure; ProLiant BL460c Gen8
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen9 High Performance
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
Cisco Defense Orchestrator for FirePOWER Virtual Devices - Subscription licence (5 years) - hosted - ESD - for P/N: L-FPRTD-V-P=
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW257AR
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 4 Gbps
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 40 months - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
Hewlett Packard Enterprise HB3W9E
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Configuration and Orchestration Manager (v. 3.0) - Base Licence - 50 devices - phone consulting - 1 year - 24x7
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Acronis Cyber Protect Home Office Security Edition - Subscription licence (1 year) - 5 computers, 50 GB cloud storage space - ESD - Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD Embedded 500 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL230A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hardware Support For Cisco Kit 4HR Onsite Resp 24x7x365 Start Date 08/02/24 End Date 07/02/2025
C9500 CISCO DNA EA Advantage Low (12Q 16X)
Juniper Networks Anti-Spam for Secure Services Gateway 350 - Subscription licence (1 year) - 1 device
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 7YR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 2 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL322A, JL322AR
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4125T-TMC=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 4 years - 24x7 - response time: 2 h
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Cisco Threat Defense Threat and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1150T-TC=
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 3001+ level - phone consulting - 5 years - 9x5
HPE INTEGRITY SIMPLE SERVICE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - on-site - repair time: 1 business day - must be purchased within 30 days of the product purchase - for Zebra ZT610
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for KVM - phone consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C2960X-24PD-L, WS-C2960X-24PD-L++, WS-C2960X-24PDL-RF, WS-C2960X-24PDL-WS
HPE Installation & Startup Service - Installation / configuration
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 1 year (2nd year) - pick-up and return
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW292A, JW293A, JY757A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco Web Security Essentials Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
Cisco Meraki MX400 Advanced Security - Subscription licence (1 year) - for P/N: MX400-HW
Datalogic WAVELINK VELOCITY WEB ANDROID 1 YEAR MAINTENANCE
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for Cisco Meraki MX68CW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for Cisco Meraki MX68CW
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 25-49 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW208A, JW209A, JY733A
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Cisco SMARTnet Software Support Service - Technical support - for FLSA1-1X-2.5-5G - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-48F-L, WS-C3850-48F-L-RF, WS-C3850-48F-L-WS
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - consulting - 4 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
UniDAC Professional - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS12-10FPOE
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Juniper Networks Web Filtering for Secure Services Gateway 320 - Subscription licence (2 years) - 1 device
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Zebra VC70N0
HP Quality Center - Subscription licence (3 years) - hosted
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Care Core Support SRX300-SYS-JB - 1 Year
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - for ThinkPad L13 Gen 2; L14 Gen 2; L15 Gen 2; T14s Gen 2; T15 Gen 2; X13 Gen 2
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8762A#ACD, J8762A#ACE, J8762A#ACQ, J8762A#AKM
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 500-999 users - phone consulting - 3 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Electronic HP Care Pack Third Coverage Day Call-To-Repair 90% with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - repair time: 3 days - for ProBook 455 G2 Notebook
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for Network Security Virtual (NSV) 470 Virtual Appliance High Availability
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - response time: NBD - for Pro x2; ProBook 635, 640 G1, 640 G2, 640 G4, 645 G4, 650 G1, 650 G2, 650 G4
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516-TAMC=
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
EcoStruxure IT Expert - Subscription licence (5 years) - 10 nodes
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
ODAC Standard Edition - Site Licence (subscription licence renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence (1st year) - 1 device
SWSS UPGRADES Cisco ONE Foundation Perpetual IE 4000
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 9x5 Support - 15 sockets - ESD
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 1 year (2nd year) - carry-in - repair time: 15 business days - minimum orderable quantity of 20 units - for Honeywell CK75
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M400
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour ( for switch with 8 ports ) - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - 8 processors - consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 100 licences - phone consulting - 3 years - 9x5
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TMC=
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSa 6700
SonicWall Analytics (Syslog) - Subscription licence (2 years)
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZC100
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HP Absolute Data & Device Security Professional - Subscription licence (2 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW191AR, JY855A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JW631A, JX990A, JX991A
Canon Easy Service Plan - Extended service agreement - parts and labour - 3 years - on-site - response time: next day - for imagePROGRAF iPF8300, iPF8300S
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Cisco CON-PSBU-LMGMT3SR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY986A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 1 month - 24x7 - response time: 4 h
Cisco Email Security Appliance PXE Encryption - Subscription licence (1 year) - 1 user - volume - 500-999 licences
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSB-5108-AC2, UCSB-5108-AC2=, UCSB-5108-AC2-RF, UCSB-5108-AC2-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 licence - volume - 20+ level - phone consulting - 2 years
SonicWall Threat Prevention - Intrusion Prevention, Gateway Anti-Virus, Gateway Anti-Spyware, Cloud Anti-Virus - Subscription licence (1 year) - for NSa 9250, 9250 High Availability
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence renewal (1 year) - 1 device
HP - Extended service agreement - parts and labour - 3 years - on-site
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (2 years) - for NSa 2700
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1DAY
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Web Security Appliance Advanced Malware Protection - Subscription licence (a la carte) (1 year) - 1 user - volume - 100-199 licences
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco DNA Essentials C9300 48P 1Y For Renewal Only
Zebra Technical and Software Support - Technical support - for Zebra TekRF Server - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Support Service - Technical support - for PaperCut MF UK NI MFD - 1 device - volume, commercial - 1+ level - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ570W
HPE Installation Service - Installation - for ProLiant MicroServer Gen10, MicroServer Gen8 Base Starter Kit
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
DriveSecurity - Subscription licence (3 years) - volume - 1000-4999 licences - Win, Mac
Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - for ThinkCentre M32; M53; M600; M700; M710q; M73; M73e; M83; V530-15ICB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
C9200CX Cisco DNA Advantage 3Y Term License 8P
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX949A, JX950A
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ470W
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
Zebra OneCare for Enterprise Essential with Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra RS6000
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for WorkForce DS-70, ES-50
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen9
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW292A, JW293A, JY757A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW186A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra WT41N0
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL160 Gen10
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60055dn, E60155dn
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco SP Base - Technical support - phone consulting - 1 year - 24x7 - for P/N: SPA-1X10GE-L-V2, SPA-1X10GE-L-V2=, SPA-1X10GE-L-V2-RF, SPA-1X10GE-L-V2-WS
Juniper Networks Intrusion Detection and Prevention for SRX1400 - Subscription licence (1 year) - 1 device
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASA5512-K9, ASA5512-K9-RF, ASA5512-K9-WS
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR1010-NGFW-K9, FPR1010-NGFW-K9-RF, FPR1010-NGFW-K9-WS
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2540 M5, TX2550 M5, TX2560 M2
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N3K-C3048TP-1GE++, N3K-C3048TP-1GE=, N3K-C3048TP-1GE-RF, N3K-C3048TP-1GE-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Review Assistant - Subscription (renewal) (1 year) - 100 users - ESD - Win
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Project Pro - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Lexmark OnSite Service - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - response time: NBD - must be purchased before the standard warranty expires - for Lexmark MX521ade, MX521ade Gov. S70, MX521de, MX521de Gov S70
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL172A#BB, JL172AR
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 5000 endpoints - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Remote Snap / HP MSA Remote Snap - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for LIC-SMP+EP - phone consulting - 1 year - 24x7
Cisco Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9300L-24T-4G-E, C9300L-24T-4G-E-RF
NVIDIA Grid Virtual PC - Subscription licence renewal (49 months) - 1 concurrent user
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WinRAR - Maintenance (1 year) - 1 user - volume - 50-99 licences - Win
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M480f
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Service - Technical support - phone consulting (for 40Gb WAN Upgrade) - 3 years - 24x7 - response time: 2 h
HPE Nimble Storage Next Business Day - Extended service agreement - advance parts replacement (for Flash Upgrade Kit) - 3 years - shipment - response time: NBD - for P/N: Q2Q21A, Q2Q22A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW635A
Zebra OneCare Essential with Comprehensive Coverage - Accidental damage coverage - parts and labour - 3 years - repair time: 3 business days - for Zebra MC55A0, MC55N0
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux IA-32 - consulting - 1 year - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP StorageWorks Storage Mirroring for Itanium Servers - 1 host - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M28
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP SUPPORTPACK NON-HP PRODUCTS
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
Ergotron Extended Warranty - Extended service agreement - replace or repair - 3 years (3rd/4th/5th year) - carry-in - must be purchased within 90 days of the product purchase - for LiFeKinnex Smart Battery Dock
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lexmark On-Site Repair - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - on-site - repair time: next business day - for Lexmark CX725de, CX725dhe, CX725dthe
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 50
WatchGuard Gold Support - technical support - for WatchGuard FireboxV Medium - 1 year
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SWSS UPGRADES NCS 5500 Core and Aggr Lic for NCS 5500
Poly+ - Technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 5HD720p/10SD/25SVC resource licenses - phone consulting - 1 year - 24x7 - response time: 30 min
Zebra OneCare for Enterprise Essential with Refresh for Extended Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C2960X-48FPS-L, WS-C2960X-48FPSL++, WS-C2960X48FPSL-RF, WS-C2960X48FPSL-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Allied Telesis Autonomous Wave Controller - Subscription licence (1 year) - 80 APS
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (37 months) - 1 concurrent user - academic
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-MINI, UCS-SP-MINI-RF
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop VDI Edition (v. 4) - 20 users/devices - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Performance Center .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M454dw; PageWide Managed P75050dn
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW191AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Allied Telesis Autonomous Management Framework Application Proxy - Subscription licence (5 years) - for P/N: 3868R
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 licence - volume - 500-999 licences - ESD - phone consulting - 3 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC026A, BC026AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: C8R18A, C8R18A#ABH, C8R18AR, M0S96A, M0S96AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox T70
Veeam Production Support - Technical support - for Veeam Availability Suite Enterprise for Hyper-V - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
Cisco Meraki MX90 Enterprise - Subscription licence (1 year) - for Cisco Meraki MX90
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
JetBrains Business Subscription - New releases update - for JetBrains ReSharper C++ - 1 user - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2042
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-48T-E, WS-C3850-48T-E-RF, WS-C3850-48T-E-WS
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for WorkForce DS-70, ES-50, ES-60W
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco Meraki MS Series 220-48FP - Subscription licence (7 years) - for P/N: MS220-48FP-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen10
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Apollo sx40
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 870 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Latex 360
HPE Installation & Startup Service - Installation / configuration - for VMware vSphere Enterprise Edition - OEM
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
HPE SAP HANA Deployment Accelerator Services - Installation / configuration - for HPE AppSystem for SAP HANA + VMware vCenter
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce DS-70000, DS-70000N
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ075A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Web Application Firewall Service for SRA Virtual Appliance - Subscription licence (3 years) - 1 appliance
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
QNAP Extended Warranty Brown Label - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
HPE 24x7 Software Technical Support - Technical support - for HPE XC System Software - 1 processor - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 250-499 licences - Win, Mac
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MySQL Network for Linux/MS - phone consulting - 1 year - 24x7 - for Electronic HP Care Pack 24x7 Software Technical Support; MySQL Enterprise for Linux/MS
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E805 SST
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 3 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ370W
Cisco CON-PSBU-N35243LA
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Aruba Meridian Maps with Static Wayfinding - Subscription licence (1 year) - 10000 square metres - hosted - ESD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreVirtual VSA Software 2014 - up to 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 2000-2499 licences - Win, Android, Link-OS
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 100000 endpoints - ESD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 45 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 866573-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL80 Gen9, DL80 Gen9 Base, DL80 Gen9 Entry
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen10, DL20 Gen10 Entry, DL20 Gen10 Performance, DL20 Gen10 solution
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 1 year - for HP t240, t310 G2, t530, t628, t630, t740; Mobile Thin Client mt21; MultiSeat t200
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License w/1 Year 9x5 Support - 100 clients - phone consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 5; P14s Gen 2; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 49 months - 24x7 - response time: 4 h
Microsoft Windows Server Datacenter Edition - Software assurance - 2 processors - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
TADL Assist Care Pack - Extended service agreement - replacement (for display with 83" diagonal size) - 5 years - shipment - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL319A
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Virus for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JE074B#AKL, JE074B#AKM, JE074B#ARB, JE074B#ARE, JE074B#ARM, JE074B#B2B, JE074B#B2C
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS410-32-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS410-32-HW
Motorola Motosafe 1.0 lifetime
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB899A, BB899AR, BB899B, BB899BR
Cisco SMARTnet Software Support Service - Technical support - for LIC-SMP+ - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 251-500 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8200 All-inclusive Multi-system Software - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Software Application Support - Technical support - for QVPCA-00-NS51LFP - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Return to Depot - Extended service agreement - 4 years - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Easy Connect Base - Subscription (early renewal) (3 years) - 1 server - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Base
StruxureWare Data Center Expert - Subscription licence - 100 nodes - Download - Linux, Win
HPE Aruba ClearPass QuickConnect - Subscription licence (1 year) - 1 user - hosted - volume - 10000+ level - ESD - Win, Mac, Android, iOS
HPE Network Configuration and Integration Service - Configuration - 1 day - on-site - business hours - 2 days minimum
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen9 Performance
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco LIC-VMX-S-ENT-5Y
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Zebra DS3578-DP, DS3578-ER, DS3578-HD, DS3578-SR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - OEM - phone consulting - 5 years - 9x5
Microsoft Forefront Endpoint Protection - Subscription licence - 1 user - academic, Student - Open Value Subscription - Win - All Languages
Cisco SMARTnet Software Support Service - Technical support - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass Universal Profiler - Subscription licence (3 years) - 100 endpoints - ESD
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - 4 processors - consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - for Surface Laptop, Laptop 2, Laptop 3, Laptop 4
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
TADL Assist Warranty Extension - Extended service agreement (2nd, 3rd and 4th year)
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Installation Service - Installation / configuration - 1 incident - on-site - for HP A5500-48G EI Switch
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Secure Service Partitioning - phone consulting - 1 year - 24x7 - for P/N: EB1639126
APC Software Support Contract - Technical support - for APC Capacity Manager - 100 racks - phone consulting - 1 month
HP Quality Center Express - Subscription (1 year)
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol MT2070, MT2090
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (1 year) - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG735A#ABB, JG735AR
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 9250; SuperMassive 9200
Cisco Partner Support Service Software Upgrade - technical support - for L-P-PI3X-LF-50-U - 1 year
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (500-999) - additional product, Open
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra VH10
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for WorkForce DS-7500, DS-7500N
NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for P/N: Q2P72AR, Q2P72B, Q2P73B, Q2P74AR, Q2P74B, Q2P75AR, Q2P75B
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZT620
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL25p G2
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 1 year - 24x7 - response time: 2 h
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - hosted
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ270
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ370
APC InfraStruXure - seminars - 1 day
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Starter Kit - 10 concurrent connections - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
NVIDIA Grid Virtual Apps - Subscription licence (5 years) - 1 concurrent user
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 871929-B21, 871929-B22, 871930-B21, 871930-B22, 871931-B21, 871931-B22, 871934-B21
Cisco DNA HA ESS Cloud Lic 3Y upto 1G (Aggr 2G)
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Solution Support - Technical support - for Cisco DNA Advantage - phone consulting - 24x7 - response time: 30 min
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Standard - unrestricted devices, unrestricted thin access points - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra DS9908-HD, DS9908-SR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco CON-ECMU-UPGLESXF
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CT5520-K9, AIR-CT5520-K9++, AIR-CT5520-K9-PM, AIR-CT5520-K9-RF, AIR-CT5520-K9-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
LanSchool - Subscription licence (1 year) - volume - annual fee
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ470
Allied Telesis Autonomous Wave Controller - Subscription licence (5 years) - 40 APS
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR920-24G-4-10G
Enterprise Architect Unified - Maintenance (renewal) (1 year) - 1 named user - Linux, Win, Mac
Juniper Networks Juniper-Websense Web filtering for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
WatchGuard XTMv Small Office Security Software Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year LiveSecurity Service Plus - 1 virtual appliance
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380, DL380 G2
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
LANDesk Management Suite - Maintenance (1 year) - 1 node - volume - 5000-9999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - phone consulting - 3 years - 24x7
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 470
Rider - Subscription licence (3rd year) - 1 user - commercial - ESD - Linux, Win, Mac
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for Network Security Virtual (NSV) 470 Virtual Appliance High Availability
Microsoft Dynamics 365 Customer Insights Add On - Subscription licence - hosted - academic, volume - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Motorola RF Management Suite - 250 additional ports - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Exchange Server Standard Edition - Software assurance - 1 server - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - repair time: 3 business days - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
HP Touchpoint Manager Basic - Subscription licence (1 year) - 1 user, 1 device - academic - electronic - Win, Android, iOS
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960X-24PD-L, WS-C2960X-24PD-L++, WS-C2960X-24PDL-RF, WS-C2960X-24PDL-WS
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 830 G5, 840 G5, 840 G6, 850 G5, 850 G6; EliteBook x360
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-N9K-C93108-BUN
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Zebra OneCare Service Center Essential without Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - repair time: 3 business days - for Symbol LS4208
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH255AR
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ570
Allied Telesis AT-IE200-6GT-80-NCP1
Zebra Technical and Software Support - Technical support - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - All Languages
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-48LPS-L, WS-C2960X-48LPSL++, WS-C2960X48LPSL-RF, WS-C2960X48LPSL-WS
Cisco Meraki MS Series 320-24P - Subscription licence (10 years) - for P/N: MS320-24P-HW
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ370W
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass Enterprise - Subscription licence (1 year) - 50000 endpoints - ESD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Server Edition - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1140T-TM=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Docker Enterprise Edition Standard - Subscription upgrade licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Cisco Smart Net Total Care Software Support Service - Technical support - for N3K-LAN1K9 - phone consulting - 1 year - 24x7 - for P/N: N3K-LAN1K9, N3K-LAN1K9=
Electronic HP Care Pack Software Technical Support - Technical support - for MySQL Network for Linux/MS - phone consulting - 1 year - 9x5 - for Electronic HP Care Pack 24x7 Software Technical Support; MySQL Enterprise for Linux/MS
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
HP Applied Network Consulting and Integration Service 8-hour offsite
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra RS5000
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Standard Asset Tag Service - Extended service agreement
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
Electronic HP Care Pack Software Technical Support - Technical support - for VMware P2V Assistant - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280
Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P/N: 7Y89CTO1WW
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 6940; Photosmart 6510 B211, 6520, C6180, Ink Advantage K510, Plus B209, Plus B210
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1150T-T=
Security User Awareness Training Service - HPE Education Services - web-based training - 500 licences - 12001-13000 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (46 months) - 1 concurrent user
HPE Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 5000-9999 licences - Win, Mac
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for S3500 Mobility Access Switch S3500-24P, S3500-24PF
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance - for Firebox M5600
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1002X-10G-VPNK9, ASR1002X10GVPNK9RF, ASR1002X10GVPNK9WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
WatchGuard WebBlocker for XTMv Small Office - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL836A, JQ074A, JQ074AR, JQ076A, JQ076AR
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW211AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 1-499 licences
BrightSign Misupport 3 Year Premium support
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW772A, JX920A
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 24x7 - response time: NBD - for P/N: DDY47-FCE6-001A, DDY47-UCE6-001A
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE StoreVirtual VSA 2014 - Subscription upgrade licence (5 years) + 5 Years 9x5 Support - up to 10 TB capacity - upgrade from 4 TB capacity - electronic - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - OEM - upgrade from VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASA-IC-6GE-SFP-C, ASA-IC-6GE-SFPC-RF
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX67-HW
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
Cisco Smart Net Total Care Software Support Service - Technical support - for Cisco MDS 9500 Storage Services Enabler Package - 1 switch - phone consulting - 1 year - 24x7
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ370W
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR4125T-T=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS, DW028D#ABB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Zebra Technical and Software Support - Technical support (renewal) - for Zebra Enterprise Browser - 1 device - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 1 node, up to 4 sockets - phone consulting - 3 years - 9x5
Cisco Web Security Premium Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 6650
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreVirtual VSA Software 2014 w/3 Years Support - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cisco SMARTnet Software Support Service - Technical support - for L-PC11-PAAN-LIC - phone consulting - 1 year - 24x7
IGEL-D COSMOS PRIORITY PAS 1 YEAR (1 TO 99)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8433A#ACC, J8433A#ACD, J8433A#ACQ, J8433A#AKM, J8474A#ACD, J8474A#ACQ, J8474A#AKM
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student, from SA, from CRM Basic, Offer
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZC350
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH848BR#ABB, EH848BR#ABJ, EH958BR#ABB, EH958BR#ABJ, EH970AR#ABG, EH970AR#ABJ
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Veritas Essential Support - Technical support (renewal) - for VERITAS System Recovery Linux Edition - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 4 years - 9x5 - response time: 2 h
VisibilityIQ Foresight Connect - Subscription licence (5 years) - 1 mobile device - hosted - volume - 25-2499 licences
Cisco CON-PSBU-N92LANK9
HP SupportPack LAN Support - Technical support - phone consulting - 1 year
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 52 months - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for Chromebook C340-15; S340-14 Touch; IdeaPad 3 14ITL05; 3 15; 3 15ITL05; 5 14ALC05; S145-15
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Honeywell Edge Services Battery Replacement Service - Battery replacement - replacement - 5 years - for Dolphin CK65
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HP Analytics Proactive Management - Subscription licence (2 years) + 2 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
dbForge Data Compare for PostgreSQL Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWALL Content Filtering Service Premium Business Edition for NSA 2600 - Subscription licence (1 year) - 1 appliance - for NSA 2600, 2600 High Availability, 2600 TotalSecure
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cloud Email Security Standard - Subscription licence (3 months) - 10 users - hosted
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for NSa 4700
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkCentre Edge 93z; ThinkCentre M90a; M90a Gen 3; M910z; M920z AIO; M93z; X1
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, for CRMOL Professional, Offer - All Languages
Cisco Smart Net Total Care Software Support Service - Technical support - for CVP-11-SERVER-SW - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Return to Depot - Extended service agreement - parts and labour - 2 years - carry-in - for Pro 408 G1, 610 G1; Pro Slate 10; Pro Tablet 10, 408 G1, 608 G1; TX1 POS Solution
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HP Care Pack Education MS Windows Server 2003 Upgrade - web-based training
Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
WatchGuard USP Wi-Fi Management - Subscription licence (3 years)
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard for SAP on Linux x86 - 4-8 ports - phone consulting - 3 years - 24x7
WatchGuard LiveSecurity Service - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: next day - for XTM 2520
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Extended service agreement - phone consulting - 5 years - 24x7 - response time: 2 h
TSS PREOWNED MIDRANGE 8X5 1YR
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Cisco Meraki Secure SD-WAN Plus - Subscription licence (10 years) + Support - for P/N: MX450-HW
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks Edge switch 2/24
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
WinRAR - Maintenance (1 year) - 1 user - Win
Cisco SMARTnet Software Support Service - Technical support - for LIC-UWL-STD10K, L-LIC-UWL-STD10K - phone consulting - 1 year - 24x7
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX68-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX68-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2F23A, Q2F23AR, Q2F24A, Q2F24A#ABY, Q2F24AR, R0P75A, R0P76A, R0P82AR, R3B06A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P6300/EVA4400 Performance Advisor LTU - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Red Hat Network Satellite - Standard subscription (3 years) + 3 Years 24x7 Support - electronic - Linux
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1YR
Juniper Networks Web Filtering for Secure Services Gateway 320 - Subscription licence (3 years) - 1 device
Adobe Creative Cloud for teams - All Apps - Subscription Renewal - 1 user - VIP Select - Level 3 (50-99) - Win, Mac - EU English
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54B, Q0U54BR, Q0U56BR, Q0U58BR, Q0U60B#ABA, Q0U60B#AC3, Q0U60B#AC4, Q0U60BR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 16 servers - phone consulting - 5 years - 24x7
JetBrains Business Subscription - New releases update - for JetBrains PhpStorm - 1 user - commercial - ESD - 1 year
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco ONE Digital Network Architecture Advantage - Cloud License (3 years) - 100 Mbps - new purchase or midcycle refresh - for P/N: C1111-4PLTELA-DNA, C1111-8PLTELA-DNA, ISR1100X-6G-RF, ISR4321-DNA, ISR4351-DNA
DriveSecurity - Subscription licence (1 year) - volume - 5000-9999 licences - Win, Mac
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: A9K-4T16GE-AIP-TR
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 10001-20000 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (1 month) - 1 concurrent user
Cisco SMARTnet Software Support Service - Technical support - for NC55P-ADVL2-100T - phone consulting - 1 year - 24x7 - for P/N: NC55P-ADVL2-100T
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C3850-48T-E-WS
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1-CISCO4351/K9
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra WT41N0
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
WatchGuard LiveSecurity Service - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: next day - for XTM 800 Series 870
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Red Hat Enterprise Linux for SAP Application - Subscription (3 years) + 3 Years 9x5 Support - 1 licence - flexible licence
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - hosted - for P/N: MX65-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - hosted - for P/N: MX65-HW
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW818A, JW820A
Cisco ONE Digital Network Architecture Essentials - Term License (3 years) - 1 switch (48 ports)
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - phone consulting - 1 year - 24x7
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 8 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management (5 packs) - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Support Plus 24 - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - response time: 4 h
Acer AcerAdvantage - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 5-24 licences - Win, Mac
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP eCare Pack Total Education One - pre-purchasing training funds unit
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 10 build agents - commercial, past-due - ESD - 1 year
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX650 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OmniStack 8-14c 2P Small Software - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Helpdesk - Technical support - phone consulting (for 1 primary device and up to 5 peripheral devices) - 2 years - extended business hours
Zebra Technical and Software Support - Technical support - 1-250 licences - phone consulting - 1 year - 8x5 - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Bundle - must be purchased within 90 days of the product purchase, for ETERNUS AF250, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 named users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for A10; B50-30; B50-50; B50-70; E31-80; Flex 14; G50-30; G50-70; G50X; IdeaPad Z710; Z50-70
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Cisco Email Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Cisco Partner Support Service Software Upgrade - technical support - for BE6K-VIRTBAS-7X - 1 year
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 42 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 1 year - 24x7 - response time: 4 h
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Agent for Windows - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant WS460c Gen9
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 501+ level - phone consulting - 1 year
Zebra Technical and Software Support - Technical support - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Thin Client Conversion Solution - Technical support - Licence-To-Use - ESD - 1 year
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks SAN director SAN director 2/128 power pack
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW244A, JW245A, JW246A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 base server - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL385p Gen8 Storage
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 730952F, 7309G52
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization w/3 Years 24x7 Support - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Meraki Enterprise Cloud Controller for MR Series Access Points - Subscription Licence - 1 Access Point - 3 Year - Standard - PC
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Cisco Meraki Z3 Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support
Dell 3Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 3 years - for Vostro 15 3510, 15 7510, 16 56XX, 3400, 35XX, 5301, 54XX, 55XX, 5625
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HP ASSESSMENT FOR SANS SVC
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for NSsp 13700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Amazon Web Services - phone consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JW629A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW257AR
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
WAN (Routing SD WAN) Tier 1 Cloud (200M) DNA EA Advantage
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/1 Year 9x5 Support - 100 concurrent connections - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - response time: next day - for Elite x360; EliteBook 745 G5, 755 G5, 865 G9; ProBook 640 G1, 640 G2, 650 G2, 65X G1
TADL Assist Warranty Extension - Extended service agreement
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ370
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
HPE Performance Center Graphical User Interface - Subscription licence (3 months) - 1 virtual user - hosted
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence renewal (3 years) - 1 device
WinRAR - Maintenance (1 year) - 1 user - volume - 500-999 licences - Win
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Software Technical Support - Technical support - for VMware vSphere Standard Plus Data Recovery - 1 processor - OEM - phone consulting - 4 years - 9x5
Cisco Cloud Services Router 1000V Security Package e-PAK - Subscription licence (3 years) - 50 Mbps - ESD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: VG310, VG310-RF, VG310-WS
Electronic HP Care Pack - Extended service agreement - 2 years - for HP 200 G4, 260 G4; EliteDesk 800 G6; ProDesk 40X G6; ProOne 400 G6, 440 G6
Juniper Networks vSRX AppSecure and IPS - Subscription licence (3 years) - 2 Gbps
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW208A, JW209A, JY733A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Cisco Digital Network Architecture Advantage - Term License - 1 switch (12 ports) - EA
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC72
NVIDIA Grid Virtual PC - Subscription licence renewal (38 months) - 1 concurrent user
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX957AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Poly Partner Premier - Technical support - for Poly ContentConnect - 150 sessions - phone consulting - 1 year - 8x5
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 1-5 licences - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW649A, JW650A, JW651A, JW652A
Acronis Cyber Protect Home Office Security Edition - Subscription licence (1 year) - 1 computer, 50 GB cloud storage space - ESD - Win, Mac
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for KVM - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ264A
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-0648, 02-SSC-0906, 02-SSC-1471, 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4500X-32SFP+, WS-C4500X32SFP+-RF, WS-C4500X32SFP+-WS
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Brother Support Pack - Extended service agreement - parts and labour - 2 years - for Brother DCP-8060, 8065, HL-5270, 5280, MFC-7225, 8460, 8860, 8870, 9070, 9160, 9180
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9300-48T-E, C9300-48T-E=, C9300-48T-E-RF, C9300-48T-E-WS
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: B7E00A, B7E00AR, B7E00SB
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Standard - 25 VMs - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 8 servers - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASR1000-RP2, ASR1000-RP2++=, ASR1000-RP2-RF, ASR1000-RP2-WS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (3 years) - 1 gateway
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 4 years - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for S-MGMT3X-3K - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus - 1 processor - phone consulting - 4 years - 9x5
Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 6 h - for ProLiant DL160 G5 1TB SATA Storage Server, DL160 G5 640GB SATA Storage Server
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
CorelDRAW Technical Suite - Subscription licence (1 year) - 1 user - CTL - 5-50 licences - Win
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-24PS-L, WS-C2960X-24PS-L++, WS-C2960X-24PSL-RF, WS-C2960X-24PSL-WS
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR, Q0F13A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C1-C4500X-32SFP+
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant BL460c G5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8200 Multi-system software - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Insight Small - Subscription licence (1 year) - up to 250 Mbps
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
Hewlett Packard Enterprise HG0F1E
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Data Protector Express Exchange Backup - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: C9300-24P-E, C9300-24P-E=, C9300-24P-E-RF, C9300-24P-E-WS
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server and 5 Standard Client Starter Pack - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
WatchGuard Dimension Command for Mid-Range Appliance - Subscription licence (3 years)
Cisco Digital Network Architecture Advantage - Term License (3 years) - 24 ports
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ570W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H70A, Q1H71A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 845627R-B21
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Implementation Service Level 1 Tier 1 - Installation / configuration
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 wDMR SVC- Coverage Period - From 11/09/2021 To 10/09/2022
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
SOLN SUPP 8X5XNBD Catalyst 9300L 48p
HPE LoadRunner SAP Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - EA Subscription - add-on to device ECAL - All Languages
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS14-24
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Bundle - 100 concurrent connections - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StorageWorks P2000 Snapshot 512 - 1 licence - consulting - 5 years - 8x5 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (1 year) - 1 concurrent user
Cisco FirePOWER Threat Defense and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4110T-TC=
Cisco Meraki Cloud Archive 90 Day - Subscription licence (3 years)
Cisco Meraki Cloud Archive 90 Day - Subscription licence (3 years)
WatchGuard Gold Support - Extended service agreement - advance hardware replacement - 3 years - shipment - 24x7 - response time: next day - for Firebox T70
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier - 100 licences - consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service Software Upgrade - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3850-24S-S, WS-C3850-24S-S-RF, WS-C3850-24S-S-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BC025A
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for IdeaPad 3 15; 3 15ITL05; 3 Chrome 14M836; 5 14ALC05; IdeaPad Slim 3 14; 3 15; 3 16
HPE - Extended service agreement - maintenance - 3 years - on-site
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for EcoTank ET-16600, 16650, L11160, L15150, L15160; EcoTank Pro ET-16600, 16680, L15180
WAVELINK STUDIO COM CLT 1 USER LICS 1 ADDITIONAL USER 110-LI-STCU30
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U58A#AKJ, Q0U60A#ABB, Q0U60A#ABU, Q0U60A#ACD, Q0U60A#ACE, Q0U60A#ACQ, Q0U60A#AKJ
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
dotConnect for Oracle Developer Edition - Subscription licence renewal (1 year) - 1 developer - ESD - Win
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW781A, JW782A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro M254, M255; LaserJet M209, MFP M140; LaserJet Pro M15, MFP M26, MFP M28
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for WorkForce DS-870, DS-870 Kofax VRS, DS-870N
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - Security Enterprise Licensing Agreement (ELA) 2.0 - for FirePOWER 2130, 2130 ASA, 2130 NGFW
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 5 years - pick-up and return - 9x5 - for Pro x2; ProBook 635 Aero G7, 635 Aero G8, 640 G2, 640 G4, 645 G4, 650 G1, 650 G2, 650 G4
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing Access - 100 concurrent endpoints - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware Standard product group - 10 VMs - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW628A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 8 processors - consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Allied Telesis AT-AR4050S-NCA1
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 2000-2999 licences - for Email Security Appliance C370
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for NSa 2700
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL376A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra CS-ACS-MGTB-3 warranty/support extension
Electronic HP Care Pack Advanced Unit Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - business hours - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-AP-K9 - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
Cisco Digital Network Architecture Essentials - Term License (3 years) - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXI-EWC-B-RF
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for TZ 350 Series - Subscription licence (1 year) - for P/N: 02-SSC-0942, 02-SSC-1843
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for P/N: EX3400-24P
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 57 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10 Performance
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for Network Security Virtual (NSV) 870
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Priority Access - Extended service agreement - web support - 3 years - 24x7 - 250+ units
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Cisco SMARTnet Software Support Service - Technical support - for Cisco TelePresence Management Suite - 100 users - phone consulting - 1 year - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 1 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW761A, JW762A, JW764A, JW766A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Technical support - for HPE Insight Control for ProLiant ML/DL/BL - phone consulting - 4 years - 24x7 - response time: 2 h
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR4115T-T=
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 1000 endpoints - ESD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Entry - 2500 concurrent endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
Quantum StorageCare Gold Software Support Plan - Technical support - for Quantum StorNext High Availability - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX67W-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from Lifetime Limited Warranty to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N1548, N1548P
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro - 1 device - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Software Support 9x5 - Technical support - for HPE MSA2040 Performance Automated Tiering - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW328AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Rest of World
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Win/Lnx/HP-UX/NetWare WE - 1 user - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Precision 3240 Compact
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for NSa 6700
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z5400 PostScript ePrinter
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 500+ level - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 8 processors - consulting - 3 years - 9x5
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-24PDM-S, WS-C3650-24PDMS-RF, WS-C3650-24PDMS-WS
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW831A
Cisco Smart Net Total Care Software Support Service - Technical support - for L-ISE-PIC-UPG= - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5302, 01-SSC-5950, 01-SSC-6294
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 50000 endpoints - ESD - Linux, Win, Mac
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW288A, JW289A, JW290A
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
Red Hat Resilient Storage Add-on - Subscription (5 years) - 2 sockets, unlimited guests - Linux
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - Security Enterprise Licensing Agreement (ELA) 2.0
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY791A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 867056-B21, 867056-B21#ABA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: IE-2000-4TS-B, IE-2000-4TS-B-RF, IE-2000-4TS-B-WS
Cisco Threat Defense Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5545T-AMP=
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 1 year - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 100 endpoints - ESD - Linux, Win, Mac
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - 5 years - 9x5
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Eaton Easy Battery+ - Battery replacement
Cisco CON-PSBU-CMEULCTG
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for SonicWall TZ570
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour (for workstation) - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G4; Workstation Z620, Z640, Z8 G4, Z820
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
Cisco Email Security Appliance Advanced Malware Protection - Subscription licence (3 years) - volume - 500-999 licences
Zyxel SecuExtender IPSec VPN Client - Subscription licence (3 years) - 10 users - Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Cisco Digital Network Architecture Advantage - Term License - 48 ports
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CSP-5216, CSP-5216=, CSP-5228, CSP-5228=, UCSC-C220-M5SX-RF, UCSC-C220-M5SX-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW818A, JW820A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 3 years - 9x5 - response time: 2 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HP Unified Functional Testing - Subscription licence (3 months) - 1 seat - electronic
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 3 years - on-site - response time: NBD - for HP 260 G4, 285 G6, 295 G6; Desktop Pro A 300 G3; ProDesk 40X G6; ProOne 400 G6, 440 G6
C9500 CISCO DNA EA Advantage 48Y4C With Existing Essentials
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW164A
HPE Docker Datacenter - Subscription upgrade licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker CS Engine - ESD - UNIX
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - carry-in - repair time: 15 business days - for MP-Series Compact4 Mobile Mark III
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier - 100 VMs - upgrade from Enterprise - phone consulting - 1 year - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 5000 devices - phone consulting - 3 years - 9x5 - for JetAdvantage Security Manager
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for WorkForce DS-80W, ES-60W
Cisco SMARTnet Software Support Service - Technical support - for UCM-10X-ENH-UCL - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M500
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H41A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: L-A9K-9001AIP-LIC=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway - includes entitlement for 3 years to Spotlight Secure Connector
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: VS-C6506E-SUP2T-RF, VS-C6506E-SUP2T-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW774A
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux HPC - 1 node - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX925A, JX926A, JX927A, JX928A
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - 12x5 - for Firebox T70
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
PSS SWSS UPGRADES CCX 12.5 ENH Seat Qty 1 LICENSE ONLY
Red Hat Network Satellite Flexible License - Standard subscription (5 years) + 5 Years 24x7 Support - ESD - Linux
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960X-24TD-L, WS-C2960X-24TD-L++, WS-C2960X-24TDL-RF, WS-C2960X-24TDL-WS
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS12-8
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
BlackBerry Advantage Support - Technical support - for BlackBerry Secure UEM & Productivity Choice Suite - 1 user - phone consulting - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement (renewal) - parts and labour (for CPU only) - 1 year - on-site - for EliteBook 840 G2; EliteDesk 800 G4; Workstation Z1 G3, Z2, Z240, Z4 G4, Z6 G4, Z8 G4
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT X550-18XSQ
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks D2D4112 Upgrade Kit, D2D4112/4312 Upgrade Kit; StoreOnce 4210 Upgrade Kit, 4220/4420 Backup Upgrade Kit
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1-CISCO4431/K9
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
APC Software Support Contract - Technical support - for StruxureWare Central Virtual Machine - phone consulting - 1 year - 24x7 - for P/N: AP9475
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW777A, JW778A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: PEH946A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft MSDN Platforms - Software assurance - 1 user - Open Value - additional product, 3 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage with Existing HW - Term License - 24 ports
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2F21A, Q2F21A#0D1, Q2F21AR, Q6M26A, Q6M26A#0D1, Q6M26A#ABY, Q6M26AR, R3B02A, R3B03A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 4650, 4650 High Availability
HPE ProLiant - (1 year) - for ProLiant EC200a Base, EC200a Premium
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft Windows Server 2008 Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR-9001-S, ASR-9001-S++=, ASR-9001-S-RF
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW328AR
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement (renewal) - parts and labour - 2 years - carry-in - repair time: 3 business days - can only be ordered once after initial Zebra OneCare contract expires - for MicroKiosk MK500; Micro Kiosk MK500
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for HP 205 G4; Elite Slice G2; EliteDesk 800 G6; EliteOne 800 G6; ProDesk 40X G6, 600 G6
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 300 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-24XS-S, WS-C3850-24XS-S-RF, WS-C3850-24XS-S-WS
Fujitsu Support Pack HDD Retention - Extended service agreement - for ETERNUS AF 250; ETERNUS DX 100 S3, 200 S3, 60 S3
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML370
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C1000-16FP-2G-L
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
OverlandCare Gold - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 business hours - for NEOxl 60, 80
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ270
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX250-HW
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
Cisco Digital Network Architecture Advantage - Term License - 1 switch - EA - for Catalyst 9600 Series Line Card
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 5000-9999 licences - ESD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro 8000 Enterprise
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for HP 3100-8-PoE v2 EI Switch
Microsoft Visio Professional - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC77
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW635A
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
WatchGuard Data Loss Prevention - Subscription licence (1 year)
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for NSa 4700
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP 1 Year Wolf Pro Security - 1-99 E-LTU
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
Red Hat Enterprise Linux Server - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets, 4 guests
Nec Display Solutions Service+ 24/7 Usage Warranty - Extended service agreement - parts and labour - 3 years - 24x7 - for MultiSync PA302W, PA302W-BK
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (1 year) - 1 concurrent user - academic
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 5000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - academic, volume - Tier 2 - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 200 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 93PM
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance, ML110 Gen10 Solution
Kodak Alaris Care Kit On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h - repair time: 8 hours - for Kodak i3450
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 24x7 Support - 4 guests - 2 sockets
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for NSa 6700
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 - 4-8 ports - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ370
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW231A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Backup Server - upgrade licence - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for NSa 5650, 5650 High Availability
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
HP Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - 6 hours (repair) - for StoreFabric SN6500C
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
Cisco Meraki Insight Small - Subscription licence (5 years) - up to 250 Mbps
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: CISCO2911-V/K9, CISCO2911-V/K9-RF, CISCO2911-V/K9-WS
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant XL190r Gen10
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY791A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
Microsoft Windows Intune USL Add-on - Subscription licence (1 month) - 1 user - hosted - EA Subscription, EES - All Languages
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW276A, JW277A, JW278A, JW279A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL with KMIP - consulting - 4 years - 8x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Cisco Digital Network Architecture Advantage - Term License - 1 switch - EA
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9475A#0D1, J9475A#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960X-24PS-L, WS-C2960X-24PS-L++, WS-C2960X-24PSL-RF, WS-C2960X-24PSL-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Onboard - 1000 users - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco SMARTnet Software Support Service - Technical support - for L-PI2X-LF-100-U, L-PI2X-LF-100-UP - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Smart Array Advanced Pack - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH255A, JH255AR
MadCap Lingo - Subscription licence (1 year) + 1 Year Platinum Maintenance - 1 user - ESD - Win
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Smart Array Advanced Pack - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Intermec Annual software maintenance - Technical support - for Intermec Launcher - phone consulting - 1 year
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Adaptive Security Virtual Appliance ASAv10 - Term Subscription (5 years) - 1 Gbps - ESD
Cisco Meraki MS Series 420-48 - Subscription licence (3 years) - for P/N: MS420-48-HW
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 5YR
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX957AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/1 Year 24x7 Support - premium subscription - unlimited sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - Single Language
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200L-24PXG-4X-E, C9200L-24PXG-4XE++, C9200L-24PXG-4X-E=, C9200L-24PXG4XE-RF
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW232A, JW233A, JW236A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C881-K9, C881-K9-RF, C881-K9-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW211AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - upgrade from Enterprise - phone consulting - 1 year - 24x7
HPE Installation & Startup Service - Installation / configuration
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 3 years - response time: NBD - for Dell FPM185
Cisco Meraki MS Series 220-24 - Subscription licence (5 years) - for P/N: MS220-24-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Adobe Acrobat Standard for teams - Subscription Renewal - 1 user - Value Incentive Plan - Level 3 (50-99) - Win - EU English
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HP 3 Years Wolf Pro Security - 100-499 E-LTU
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 - VIA/VPN users - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
Cisco Web Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Zebra Technologies Z1AE-ZQ5X1-3CR
WatchGuard Dimension Command for Mid-Range Appliance - Subscription licence (1 year)
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NETGEAR ReadyRECOVER Granular Restore for Exchange - Maintenance (additional 1 year) - 1 machine/VM
Default Standard Description
C9200CX 12 port CISCO DNA Advantage With Existing IPB orIPS
Cisco Digital Network Architecture Advantage - Term License (3 years) - 4 ports
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 4 years - 9x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zyxel Gold Security Pack - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Managed M506dnm, M506xm
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
Microsoft Office 365 (Plan E3) - Buy-out fee (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - Open, Renew to the Cloud - All Languages
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Guest - 100 endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Red Hat Enterprise Linux for SAP HANA Flexible - Subscription (3 years) + 3 Years 24x7 Support - 1-2 sockets (physical)
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting (for 10Gb WAN Upgrade) - 3 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (2 years) - 1 concurrent user
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N3K-C3548P-10GX++, N3K-C3548P-10GX=, N3K-C3548P-10GX-RF, N3K-C3548P-10GX-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - Floating Licence - 1 licence - volume - 5-9 licences - phone consulting - 2 years
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
Zebra Technical and Software Support - Technical support - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 5 devices - phone consulting - 1 year - 9x5
Lenovo e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for NeXtScale n1200 Enclosure Chassis 5456
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4500X-16SFP+, WS-C4500X16SFP+-RF, WS-C4500X16SFP+-WS
Microsoft Mobile Asset Management Rest of World without Routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - Single Language
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level C (25-49) - Win - English
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
Cisco Meraki Advanced Security - Subscription licence (1 year) - hosted - for P/N: MX65W-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - hosted - for P/N: MX65W-HW
HP Performance Center SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 Software Support - Technical support - phone consulting ( for Premium License ) - 1 year - 24x7 - response time: 2 h - for P/N: J8994A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL072-61001, JL072A#ABB, JL072AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY793A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HPE 3500-48 Switch, 3500-48G-PoE yl Switch, 3500-48G-PoE+ yl Switch, 3500-48-PoE Switch
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for EliteBook 725 G4, 735 G5, 745 G4, 745 G5, 755 G4, 755 G5, 820 G3; ZBook 15 G3, 15u G3
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS14-24FPOE
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 470 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Addon - 100 concurrent connections - phone consulting - 3 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h - for P/N: N5K-C5596UP-FA, N5K-C5596UP-FA-RF, N5K-C5596UP-FA-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 Customer Engagement Plan - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Customer Service Professional - hosted - academic, volume, Student, Faculty - All Languages
HP Analytics Proactive Management - Subscription licence (1 year) + 1 Year Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
NetApp Warranty Extension, Post Warranty, PartnerChoice 4hr Parts Repl and SSP For S/N 651942000788, 651942000789 01/11/23 - 31/03/25
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/10
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere vCloud Suite Add-on - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (39 months) - 1 concurrent user
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon View - 10 licences - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for IdeaCentre A540-24; IdeaCentre AIO 3 22; 3 22ADA05; 3 24; 3 27; 5 24; 5 27; Yoga AIO 7 27
SMART Software Maintenance - Technical support (extension) - for SMART Learning Suite - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
EcoStruxure IT Expert - Subscription licence (1 year) - 1 node - ESD
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Hewlett Packard Enterprise HP7J8E
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement (renewal) - parts and labour - 2 years - repair time: 3 business days - can only be ordered once after initial Zebra OneCare contract expires - for Zebra MC45
Juniper Networks J-Partner Agility Services Next-Day - Extended service agreement - replacement - 1 year - shipment - 12x5 - response time: NBD - for P/N: SRX340
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 300 - for KVM - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Advanced Print Enablement Pack - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Modular Smart Array P2000 G3
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: K2Q81ACR, K2Q81SB
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX957AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
WatchGuard XTMv Medium Office Security Software Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year LiveSecurity Service Plus - 1 virtual appliance
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Standard for vSphere - 1 processor - upgrade from VMware vCenter Server Foundation - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (42 months) - 1 concurrent user - academic
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Lexmark On-Site Repair - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - on-site - response time: next business day (for requests before 5:00 p.m.) - must be purchased before the standard warranty expires - for Lexmark MS823dn, MS823n
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Advanced w/1 Year 9x5 Support - 25 VMs - phone consulting - 1 year - 24x7
SonicWall Content Filtering Security - Subscription licence (1 year) - 1 appliance - for SonicWave 224w, 231c, 231o
Soti MobiControl Cloud - Subscription licence (1 year) + Standard Support - 1 device - hosted
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Integrated Lights-Out (iLO) Essentials w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco DNA-C-T1-A-5Y
Belkin Extended Warranty - Extended service agreement - advance parts replacement - 1 year - must be purchased at time of order or up to 90 days from ship time - for P/N: F1DN104E-3EA, F1DN104F-3AU, F1DN104W-3, F1DN104W-3au, F1DN104W-3EA, F1DN204KVM-UN-3
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 31-40 licences - phone consulting - 1 year
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C9200-24P-E, C9200-24P-E++, C9200-24P-E=, C9200-24P-E-RF, C9200-24P-E-WS
Cisco HyperFlex Data Platform Standard Edition - Subscription licence (3 years)
Extreme Networks ExtremeWorks Software Subscription - Technical support - for V2110 Virtual Wireless Appliance (v. 9) - 8 access points - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930F 48G PoE+ 4SFP
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: C7508A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - for LeftHand Virtual SAN Appliance for VMware ESX - up to 10 servers
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 G7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 56 months - 24x7 - response time: 4 h
Acronis Cyber Protect Home Office Essentials - Subscription licence (1 year) - 1 computer, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Datalogic 90A052121 Cable, RS-232, ICL, PC, 4.5 m/15 ft
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL370 G6 Special Server
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour ( for remarketed only ) - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N5K-C5596T=, N5K-C5596T-FA, N5K-C5596T-FA-RF, N5K-C5596T-FA-WS
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Command View - consulting - 4 years - 8x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop, Laptop 5 for Business
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 failover server - phone consulting - 1 year - 9x5
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Installation and Startup - Installation / configuration - for VMware Capacity Planning Assessment - 50 servers - 1 year
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 25 devices - phone consulting - 1 year - 24x7 - for P/N: 30327
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox C235, C235/DNI, C235V_DNIUK
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c G6 Workstation Blade, WS460c Gen8, WS460c Gen8 Graphics Expansion
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E4500-24-PoE
HP - Extended service agreement - parts and labour - 4 years - on-site
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Officejet Pro 8730, 8740
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ353A, JZ354A, JZ355A, JZ356A, JZ356AR, JZ357A, JZ357AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/5 Years 24x7 Support - premium subscription - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 866573-B21
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-48F-S, WS-C3850-48F-S-RF, WS-C3850-48F-S-WS
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - unlimited virtual machines, 1-2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
Cisco CON-SNTP-ONSSCP56
SecureBridge Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE J9850A Switch 5406Rzl2 SN SG40GM4082 (M-F NBD On-Site Resp) 60 Months
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/1 warranty) - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 285 G6, 295 G6, 295 G8; Desktop Pro 300 G6; ProDesk 405 G6; ProOne 440 G9
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Software Application Support - Technical support - for L-CSMST5-4.12-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL1000 Pass-Thru System
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH103AR
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Color LaserJet Enterprise MFP M775dn
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Agile Manager - Subscription (3 years) - 1 user - hosted
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW686A, JW688A
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year) - for AT IE510-28GSX
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for ThinkPad L13 Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T14s Gen 2; T15 Gen 2; X13 Gen 2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-EP-MDS9148S-16, UCSEPMDS9148S16-RF, UCSEPMDS9148S16-WS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/1 Year 9x5 Support - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for CCE-PAC-AGENT, PCCE-MP-AGT - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 1-9 licences - Win
Allied Telesis Net.Cover Standard Warranty Extension - Extended service agreement - replacement - 1 year - for P/N: AT-x510-28GPX
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 3000
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Enterprise Software Platform - 50 nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW777A, JW778A
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for StorageWorks 1000i Virtual Library System
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL319A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Easy Connect Base - Subscription licence (5 years) - 1 server - commercial - United Kingdom, United States - for ProLiant EC200a Base, EC200a Expansion
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Combined Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW831A
HPE Standard Delivery Service - Extended service agreement - delivery - on-site
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 250 users - phone consulting - 1 year - 24x7 - for P/N: EB1639056
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Essential Plus / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Catalyst Essentials - Subscription licence (5 years) - 1 switch (48 ports)
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 5 additional nodes - phone consulting - 3 years - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ370W
Cisco SMARTnet Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JQ130A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume - for P/N: JW257AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW167AR
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N9K-C93180YC-EX, N9K-C93180YC-EX=, N9K-C93180YC-EX-RF, N9K-C93180YC-EX-WS
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CUAC12X-ADV - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 - VIA/VPN users - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW812AR, JW814AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from Enterprise - phone consulting - 4 years - 9x5
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server - subscription - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64W-HW
Cisco SMARTnet Software Support Service - Technical support - for CVP-10X-STUUPG - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-24P-HW
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - OEM - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
Cisco Meraki Insight X-Small - Subscription licence (1 year) - up to 100 Mbps
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW328AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - for Zebra WT6000 Wearable Computer
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - hosted
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (3 years) - Secure Upgrade Plus - Advanced Edition
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VC70N0
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise H9RY9E
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX64-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Juniper Networks MX Series vMX Premium package - Subscription licence (1 year) - 10 Gbps - BYOL
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW267A, JW272A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960XR-24PS-I, WS-C2960XR24PSI-RF, WS-C2960XR-24PS-I-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for NSa 2700
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-STRG - phone consulting - 1 year - 24x7
PSS SWSS UPGRADES DCNM V11 SW for Server
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT421
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 50 devices - phone consulting - 1 year - 9x5 - for JetAdvantage Security Manager
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9064A#ACD, J9064A#ACE
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
StorTrec End-Of-Service-Life On-site Support
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
Cisco Email Security Premium Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Red Hat Enterprise Linux Server for HPC Compute Node - W/ Smart Management - subscription licence (3 years) - 2 sockets - ESD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - for EliteBook 735 G5, 830 G5, 840 G6, 850 G5, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 1 DAY
Cisco SMARTnet Software Support Service - Technical support - for UWL-10X-STD, MIGB+A-UWL-10X-STD, MIGB-UWL-10X-STD, MIGE+A-UWL-10X-STD, MIGEP-UWL-10X-STD, MIGE-UWL-10X-STD, NEW-UWL-10X-S-SLED, NEW-UWL-10X-STD, UPG-UWL-10X-STD - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra WT6000 Wearable Computer
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen9
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5 - for Capture and Route Mobile Client
Cisco WebEx - Subscription licence - 1 device - on-premise
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
DriveSecurity - Subscription licence (5 years) - volume - 5000-9999 licences - Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
C9200CX Cisco DNA Essentials 5Y Term License 12P
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
APC Network Management Card for Smart-UPS & Symmetra - Subscription licence (2 years) - 1 device
Cisco Digital Network Architecture Premier - Term License - 48 ports
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 871929-B21, 871929-B22, 871930-B21, 871930-B22, 871931-B21, 871931-B22, 871934-B21
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - on-site - repair time: 2 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Hewlett Packard Enterprise HC7G9E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
HP Care Pack Total Education - pre-purchasing training funds unit
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 2P Large Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 5 years - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Print Pin Authentication - 1 licence - phone consulting - 3 years - 9x5
Cisco Meraki Insight Medium - Subscription licence (3 years) - up to 750 Mbps
Extreme Networks ExtremeWorks Software Subscription - Technical support - for NetSight Advanced - 10 devices, 100 access points, 25 remote clients - phone consulting - 1 year - 24x7
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 500-999 licences - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 2 processors - consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-24XS-E, WS-C3850-24XS-E-RF, WS-C3850-24XS-E-WS
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for EliteBook 84XX, 85XX; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor P800, P800 Designer Edition, SC-P800
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Accidental damage coverage - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Digital Scanner DS3608-HP, DS3608-SR; Zebra DS3608-DP, DS3608-ER, DS3608-HD, DS3608-HP
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Officejet Pro X451dn, X451dw, X551dw
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C529RDTW, WF-C529RDW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Cisco Meraki MS Series 220-48 - Subscription licence (10 years) - for P/N: MS220-48-HW
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
HPE Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - 10 VMs - OEM - phone consulting - 5 years - 9x5
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Networks NSight Platform for VX-9000 - 64 access points - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HP e-SupportPack - Extended service agreement - replacement - 5 years - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Management Server ESX - 1 server - consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 7290, 7300, 7310, 7320, 7320 Detachable, 7390, 7400, 7410, 7420, 7490
Default Standard Description
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Resilient Storage - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for NSa 6700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A, JL579A#ABA, JL579A#ABB, JL579A#AC4
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Juniper Networks Juniper-Sophos Anti-Virus for SRX550 Services Gateway - Subscription licence (3 years) - 1 device
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-50M-AX-1Y - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24-HW
NETGEAR Insight Instant VPN - Subscription licence (1 year) - 10 licences - hosted
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SuSE Linux Enterprise Server for SAP Flexible License - Subscription (5 years) + 5 Years 24x7 Support - 1-2 virtual machines - 2 sockets
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P8000
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW812AR, JW814AR
Hewlett Packard Enterprise HR5B9E
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 251-500 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cloudera Enterprise Data Engineering Edition - Subscription licence (1 year) + 1 Year 24x7 Gold Support - 1 node - electronic
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4331-AX/K9, ISR4331-AX/K9-RF, ISR4331-AX/K9-WS, ISR4331R-AX/K9
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6505
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 4 processors - consulting - 1 year - 9x5
Cisco Solution Support - Technical support - for DNA-P-100M-A-3Y - On-Premise licence - 100 Mbps - for Cisco DNA Advantage - phone consulting - 3 years - 24x7 - for P/N: ISR1100X-6G-RF
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (5 years) - 1 concurrent user
4 Year 9 x 5 Support
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (28 months) - 1 concurrent user
Zebra Technical and Software Support - Technical support - for Zebra SWS for MCL Client and MCL Link-Lite - 4 devices - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-ENHP, MIG-12X-BASTOENHP, MIG-12X-ENHTOENHP, MIG-12X-ESSTOENHP, UPG-CUCM-ENHP, UPG-UCM1012-ENHP, UPG-UCM1112-ENHP, UP-UCM9TO12-ENHP - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C8000V/DT, C8000V/DTM
Cisco Meraki MR Series Advanced - subscription upgrade licence (1 day) + 1 Day Advanced Support - 1 licence
Fujitsu Support Pack On-Site Service - Extended service agreement (extension) - parts and labour (for Dual Server) - 1 year - on-site - 24x7 - response time: 4 h - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2540 M5, TX2550 M5, TX2560 M2
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Templates Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX957AR
Cisco Meraki MR Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support
Cisco Meraki MR Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW771A
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - repair time: 3-7 business days - for Chromebook 11 G6, 11 G7, 11A G6, 11A G8, 11MK G9, 14 G7; Chromebook x360; Stream Pro 11 G4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall SOHO 250
Cisco Software Application Support - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL354A, JL354A#BB
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C9200L-48P-4G-E, C9200L-48P-4G-E++, C9200L-48P-4G-E=, C9200L-48P-4G-E-RF
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
Cisco Secure Network Analytics Threat Intelligence - subscription licence (1 year) - 1 licence
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
Juniper Networks Enhanced Web Filtering - Subscription licence (1 year) - for P/N: SRX1500-AC, SRX1500-DC
SonicWALL NSA 4700 Subscription Essential Protection Service Suite, 2 Years inkl. Capture ATP, GAV, AS, IP, AFS, CFS, CAS, 24x7 Support
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 165 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS14-24
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks Storage Mirroring Recover Entry Edition - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9643A#ABB, J9643AR#ABH
Cisco Smart Net Total Care Software Support Service - Technical support - for SF-FMC-VMW-25-300 - phone consulting - 1 year - 24x7
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C600V/DN, C600V/N
D-Link Assist Silver Category B - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DCS-7517, DNR-2020-04, DSR-1000, DXS-PWR300; DCS 4703; DES 30XX; DGS 1210, 3000
SWSS UPGRADES Cisco AnyConnect 1K User Plus Perpetual Licens
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q2D16A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (5 years) + 5 Years 9x5 Support - 1 licence - ESD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX954A, JX956A, JX957A, JX957AR
Adobe Premiere Pro CC for teams - Subscription Renewal - 1 user - VIP Select - Level 3 (50-99) - Win, Mac - EU English
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48FPS-I, WSC2960XR48FPSI-RF, WSC2960XR48FPSI-WS
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 5 additional nodes - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ350
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport 4H - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for PowerEdge R230
HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Extreme Networks ExtremeWorks Software Subscription - Technical support - 100 devices - phone consulting - 1 year - 24x7 - for P/N: 30329
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for NSsp 13700
Juniper Networks Web Filtering for Secure Services Gateway 550 - Subscription licence (2 years) - 1 device
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 45 months - 24x7 - response time: 4 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years)
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme NSight VX-9000 - 256 access points - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW231A
WatchGuard Network Discovery - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW774A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Microsoft Common Data Service for Apps Log Capacity AddOn - Subscription licence - hosted - academic, volume - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 15 G5, 15u G6, 17 G6, Studio x360 G5
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 2 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z6200
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 29 months - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW831A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 9x5 Support - 4 sockets, unlimited guests
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HP Quality Center Enterprise Edition with Business Process Testing - Subscription licence (3 years) - 1 concurrent user
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX210 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
SonicWall GMS Standard Edition - Technical support - for SonicWALL GMS Standard Edition - 100 additional nodes - phone consulting - 1 year - Canada, United States
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW661A, S3500-24T
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 3; M90t Gen 3; ThinkEdge SE30
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS14-48
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Standard - upgrade licence - 500 devices, 500 thin access points - upgrade from Extreme Management Center Base - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-ISR1-K9 - phone consulting - 1 year - 24x7
Epson CP05RTBSHA29
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (4 Years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT421
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 4 years - 24x7 - response time: 2 h
HP Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreFabric 8/24 8
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q2S16A, R0P01A, R0P01AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
Cloudera Enterprise Basic Edition plus Indemnification - Subscription licence (3 years) + 3 Years 8x5 Support - 15 moonshot cartridges - electronic
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV, promo - Open Value Subscription - Level D - additional product, Open, add-on to Visio Standard - All Languages
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - 1 user - volume - 20+ level - phone consulting - 2 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW223A
HPE Docker Enterprise Advanced - Subscription licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - ESD - UNIX
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
SuSE Linux Enterprise Server for SAP Flexible License - Subscription (5 years) + 5 Years 24x7 Support - unlimited virtual machines - 2 sockets
HPE Critical Advantage L2 - Extended service agreement - parts and labour ( for Replication License ) - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Novell Open Enterprise Server - phone consulting - 1 year - 10 incident - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW208A, JW209A, JY733A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 16 servers - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 4 years - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Installation & Startup Service - Installation / configuration - for Aruba Virtual Mobility Controller - for P/N: JW654AR, JW681AR, JW834AR, JW837AR, JW838AR, JY850A, JY851A, JY852A, JY853A, JY854A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-SVC-ASASM1B-K9, WS-SVC-ASA-SM1-K9, WS-SVC-ASASM1K9++=, WS-SVC-ASASM1K9-RF
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Digital Sender Flow 8500 fn1 Document Capture Workstation
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo pc40, sx40
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 1000-4999 licences - includes ATP and DLP for up to 10 SaaS apps
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 280 G1, 280 G2, 290 G1, 290 G2; Pro 3500, 3500 G2; ProDesk 400 G3, 400 G4
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
Cisco Smart Net Total Care Software Support Service - Technical support - for LIC-CT2504-5A, L-LIC-CT2504-5A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT2504-5A, L-LIC-CT2504-5A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW328AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 3 years - 24x7
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: 4 h - for P/N: 730952F, 7309G52
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Axure RP Pro - - Win
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 25-49 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10 Performance
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ470
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 51 months - 24x7 - response time: 4 h
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Deduplication Option - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Technology Associate (MTA) - Microsoft Certified Educator (MCE) - pre-purchasing training funds unit - 125 exam vouchers - volume, ACAD, promotional - Open Value - Level F
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASR-920-24TZ-M, ASR-920-24TZ-M-RF
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Core Infrastructure Server Suite Datacenter
WatchGuard Gateway AntiVirus - Subscription licence (1 year)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Security - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for PowerEdge T340
Arista A-Care 4 Hour - Extended service agreement - hardware replacement and software application support - 1 month - shipment - response time: 4 h - for P/N: JQ084A, JQ085A
NVIDIA Grid Virtual PC - Subscription licence renewal (20 months) - 1 concurrent user - academic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 20 months - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Cisco Partner Support Service Software Upgrade - technical support - for DCNM-LAN-N5K-K9, DCNM-LAN-N5K-K9=, L-DCNM-L-N5K-K9= - 1 year
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Enterprise Software Support - Technical support - for SOTI Mobi Control - 1 device - phone consulting - 1 month - 8x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 39 months - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 1 TB storage space - phone consulting - 1 year - 24x7 - response time: 1 h
Epson CoverPlus Onsite Service Engineer - Extended service agreement - parts and labour - 5 years - on-site - for WorkForce Pro WF-5190DW, WF-5190DW BAM
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 1000+ level - Open, from CRM Professional, Offer
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW298A, JW299A, JY758A
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 10000+ level
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce DS-50000, DS-50000N, DS-60000, DS-60000N, DS-70000, DS-70000N
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW806A, JW808A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW257AR
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Systems Manager Enterprise - Subscription licence (1 year) - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for HP Jetmobile SecureJet Standard Authentication w/o Reader - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M625; M70; M715q (2nd Gen); M71X; M72X; M75; M75n IoT; M75s Gen 2; M75t Gen 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for L-ASR920-1588= - phone consulting - 1 year - 24x7
HPE Next Day Exchange Hardware Support - Extended service agreement (renewal) - replacement - 1 year - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW771A, JX921A
Juniper Networks Intrusion Detection and Prevention for SRX210 - Subscription licence (1 year) - 1 device
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N9K-C93120TX, N9K-C93120TX=, N9K-C93120TX-RF, N9K-C93120TX-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESXi (v. 4.0) - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - on-site - for Edgeline EL1000 Pass-Thru System
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Edge Add-on for vCloud Director w/1 Year 9x5 Support - 25 VMs - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
XML Developer Professional - Maintenance (renewal) (2 years) - 1 user - volume - 20+ level - Linux, UNIX, Win, Mac
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ570P
Cisco SMARTnet Software Support Service - Technical support - for DCNM-SAN-M91-K9, DCNM-SAN-M91-K9=, L-DCNM-S-M91-K9, L-DCNM-S-M91-K9= - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5555-K9, ASA5555-K9-RF, ASA5555-K9-WS
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
HP SupportPack Next-Day-On-Site - Extended service agreement - maintenance - 1 year - on-site
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Essentials - Term License - 1 switch (24 ports) - EA
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 23 months - 24x7 - response time: 4 h
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 1 switch (48 ports)
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (1 year) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX923A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for OfficeConnect 1420 5g
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows CE (v. 2.0) - 1 device - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Networks NSight Platform for VX-9000 - 16 access points - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL430A, JL430A#ABA, JL430A#ACD, JL430A#B2C, JL430A#B2E, JL430AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW328AR
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - 1 user - volume - 1-4 licences - phone consulting - 2 years
Extreme Networks ExtremeWorks Software Subscription - Technical support - for AirDefense WLAN Management - 100 devices - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW191AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ073A, JZ073AR, JZ074A, JZ074A#ABB, JZ074AR, JZ110A, JZ111A, JZ112A
HP Analytics Proactive Management - Subscription licence (5 years) + 5 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FMC1600-K9, FMC1600-K9-RF
SonicWall Analytics (Syslog) - Subscription licence (1 year)
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Content Filtering Service Premium Business Edition for SOHO - Subscription licence (1 year) - 1 appliance - for SonicWall SOHO
Enterprise Architect Professional Edition - Subscription licence renewal - 1 floating user
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
dotConnect for Oracle Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M820z AIO; M920z AIO; X1; V330-20ICB AIO; V410; V530-22ICB AIO; V530-24ICB AIO
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - 3 years - 24x7
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (5 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Standard Support - 1 access point
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 2 business days - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC9300
HPE 4-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - repair time: 4 hours
Microsoft Dynamics 365 Call Intelligence Add-on - Subscription licence - hosted - academic, Faculty - School - All Languages
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 100 users
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL320A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HM1B2E
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 4 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP E344c, S430c; Zvr Virtual Reality Display
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Apollo sx40
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 virtual machines - OEM - phone consulting - 3 years - 24x7
Extreme Networks ExtremeWorks Software Subscription - Technical support - for AirDefense Services Platform - 1 server - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL20 Gen9, DL20 Gen9 Base, DL20 Gen9 Solution
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
C9200L 48 port CISCO DNA EA Advantage
Cisco SMARTnet Software Support Service - Technical support - for LIC-UCM-10X-ENHP-A - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - hosted - for P/N: MX65W-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - consulting - 4 years - 24x7
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Developer Enterprise - ESD - phone consulting - 1 year
Microsoft Project Online Premium - Subscription licence - 1 user - hosted - academic, Student - Campus, School, EES - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Security - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ270
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Allied Telesis AT-XS916MXT-NCA1
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 49 months - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 500-999 licences - Open
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 10 devices - phone consulting - 1 year - 9x5 - for JetAdvantage Security Manager
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Customer Service - All Languages
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - upgrade licence - 2 PB capacity - ESD - Base License required - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO11-BAS-A - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW267A, JW272A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ508A
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Vantage Smart Performance - Subscription licence (3 years) - commercial - Win
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 7 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
Cisco Meraki MX80 Advanced Security - Subscription licence (3 years) - for P/N: MX80-HW
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 3600, 3650
Absolute Data & Device Security Professional - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA-IC-6GE-CU-C, ASA-IC-6GE-CU-C-RF, ASA-IC-6GE-CU-C-WS
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Licence - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW771A
Cisco Defense Orchestrator for FPR1010
1 Year extended warraty - up to 53" screen
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Platform - Open Value Subscription - Open - Win, Mac - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
TE 2000 - Maintenance (1 year) - 1 client
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
Juniper Networks Juniper-Websense enhanced Web filtering for SRX650 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-CSR1-K9= - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/1 Year 9x5 Support - 10 concurrent connections - phone consulting - 1 year - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 6600, 6600 High Availability
Zebra OneCare for Enterprise Select with Refresh for Standard Battery - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: DS-C9132T-MEK9, DS-C9132T-MEK9=, DS-C9132T-MEK9-RF, DS-C9132T-MEK9-WS
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1YR
HPE PLATFORM ADVISORY WORKSHOP L2
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW635A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW239A, JW239AR, JW240A
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open - All Languages
Microsoft 365 A5 Compliance - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
CLion 20-49 Commercial Annual Subscription 2nd Year(Each) (media: ESD Version: 1.x End-user details required Serial number required Minimum order quantity: 20) (471)
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) - hosted - for P/N: MX64-HW
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for Aruba 2530; HP E2520, Switch 2510G-24, Switch 2510G-48; HPE 25XX, 2610, E2520, V10
Xceed DataGrid for WPF - Team Licence (subscrpition renewal) (1 year) - 4 developers - ESD - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Advanced w/3 Years 9x5 Support - 25 VMs - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - OEM - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Red Hat Enterprise Virtualization - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets - Linux
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C6506-E, WS-C6506-E=, WS-C6506-E-RF, WS-C6506E-S2U-6182, WS-C6506-E-WS
Adobe Acrobat Standard for enterprise - Subscription Renewal - 1 user - Value Incentive Plan - Level 3 (50-99) - Win - EU English
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS12-10FPOE
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Juniper Networks Unified Threat Management for J-series Services Router J2320 - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP StorageWorks Storage Mirroring Server Image Copy - phone consulting - 3 years - 24x7
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-0213, 01-SSC-0514, 01-SSC-1358, 01-SSC-1705, 02-SSC-0574
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - volume, GOV - 1000+ level - Open, from CRM Professional, Offer - Single Language
WatchGuard WGVXL111
Cisco SMARTnet Software Support Service - Technical support - for C1AUPISR4330SK9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Knox Capture - Subscription licence (1 year) - 1 seat - cloud
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG722AR#ABA
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSa 6700
Poly+ - Technical support - for Poly CloudConnect Lite powered by Pexip ERC Lite for Microsoft Teams - Term Subscription - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW635A
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - volume - 1000+ level - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 846633-B21, 846633-B22
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
SonicWall Capture Advanced Threat Protection Service for NSV 470 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for HP 8/20q, 8Gb, SN6000; StorageWorks 8/20q, 8Gb, SN6000
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CTIOS-1A, LIC-CTIOS-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CTIOS-1A, L-LIC-CTIOS-1A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet Z6800 Photo Production
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Foundation Acceleration Kit - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Modular Smart Array 1500 cs
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days - for Skorpio X4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Aruba Cloud Based Network Management - Subscription licence (5 years) - 1 mobility access switch - hosted - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CTI-ATP-TMS-SW-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Standard (v. 7) - OEM - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
WatchGuard WGCSM351
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for WorkForce DS-70, ES-50
Cisco SMARTnet Software Support Service - Technical support - for L-P-PI3X-AS-100-U - phone consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3650-24TS-L, WS-C3650-24TS-L-RF, WS-C3650-24TS-L-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 4 years - 24x7 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 20000-49999 licences - Win, Android, Link-OS
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW167AR
Electronic HP Care Pack - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - Open Value Subscription - Level D - additional product, Open, add-on to Microsoft Advanced Threat Analytics - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ370
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - hosted - for P/N: MX65-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - hosted - for P/N: MX65-HW
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco Meraki MS Series 320-48 - Subscription licence (10 years) - for P/N: MS320-48-HW
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet Ink Advantage 4675, Ink Advantage 5645; ENVY 4500, 5535; ENVY Inspire 72XX, 79XX
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 3 years - shipment - response time: next day - for Firebox T15
HPE Proactive Care 24x7 Software Service - Technical support - for HPE MSA 1040 Advanced Virtualized Features - upgrade licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 100 users/devices - upgrade from Citrix XenDesktop VDI Edition - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - must be purchased after 30 days from product purchase, for licences to be utilised on non-Zebra device terminals, Zebra partner acting as 1-st line of response - phone consulting - 1 year - 8x5 - response time: 4 h
Microsoft Visual Studio Test Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
Cisco Threat Defense Threat and Malware - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1150T-TM=
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-X1000, BRC-X1000/1, BRC-X1000/WPW
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 4 years - on-site - business hours - response time: NBD - for EliteBook 820 G3; ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - upgrade from VMware ESX Starter - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5508-100A, L-LIC-CT5508-100A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-100A, L-LIC-CT5508-100A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW777A, JW778A
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 1000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for SonicWall TZ570P
Cisco ONE Digital Network Architecture Essentials - Term License (5 years) - 1 switch (48 ports)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Eaton Easy Battery+ - Battery replacement
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 5 business days - for TM T88IV, T88VI, T88VI (111A2), T88VI (111PQ), T88VI-iHub, T88VI-iHub (751F8)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Juniper Networks Web Filtering for Secure Services Gateway 550 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance, ML110 Gen10 Solution
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 1-250 licences - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW267A, JW272A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ370
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Onsite Exchange Service - Extended service agreement - replacement - 3 years - on-site - for Officejet Pro 251dw
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Wireless Services Manager - 50 access points - consulting - 3 years - 24x7
AT-SecureEnterpriseSDN Controller - Subscription licence (1 year) - 10 additional nodes
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
Microsoft Virtual Desktop Infrastructure Suite - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level F - additional product, with MDOP - Win - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW645A, JW646A, JW647A, JW648A
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Cisco Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h - for P/N: MS120-24P-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 5 licences - phone consulting - 3 years - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (23 months) - 1 concurrent user
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco CON-ECMUS-LMGMBASE
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - Europe
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 50 users
Microsoft Bing Maps Internal Website Usage Add-on - Subscription licence (1 month) - 100000 transactions - Open Value - additional product - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: DDM46-CR01-008A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4500X-40X-ES, WS-C4500X-40XES-RF, WS-C4500X-40XES-WS
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q7M86A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Print Carbon Neutral Certification Service - Technical support - consulting - for Color LaserJet Managed MFP E78223, MFP E785, MFP E786, MFP E877; LaserJet Managed MFP E730
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (4 months) - 1 concurrent user
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JC102AR#ABB, JC675AR, JG219AR#ABH
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 4 years - 9x5 - response time: next available agent - 1000+ seats
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - academic, Student - Open Value Subscription - Open Student - Win - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW177A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
LFH4712 SpeechExec 11 Dictate 2 Year Subscription Download
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 210 - Subscription licence (3 years) - 1 device
Lenovo Depot - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for V130-14; V130-15; V14; V145-14; V145-15; V15; V320-17; V330-14; V330-15
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Cisco Digital Network Architecture Essentials - On-Premise subscription licence (5 years) - 30 Mbps aggregated throughput, up to 15 Mbps - volume - Tier 0
datAshur BT Management Console - Subscription licence (1 year) - volume - 2000+ level
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
With Dragon Anywhere Group as part of your mobile documentation workflow, mobile professionals can take detailed notes, complete reports of any length, or even fill out forms - all by voice - directly on their mobile device in real time. For more accurate dictation and to meet business-specific needs, Dragon Anywhere Group can be customized with words such as industry terms, as well as custom commands to insert frequently used text or fillable forms.
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG734A#AC3, JG734A#AC4, JG734AR
HPE Foundation Care Software Support 9x5 - Technical support - for HPE MSA 1040 Advanced Virtualized Features - upgrade licence - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from Standard - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zyxel Content Filtering/Anti-Spam - Subscription licence (1 year)
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for desktop without monitor) - 4 years - on-site - 9x5 - response time: NBD - for HP Collaboration G6; Elite Slice G2; EliteDesk 800 G8, 80X G6; ProDesk 40X G6
Cisco Digital Network Architecture Advantage - Term License (7 years) - 24 ports - for P/N: C9200-24P-A, C9200-24PB-A, C9200-24PXG-A, C9200-24T-A, C9200-DNA-A-24=
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 15 G8
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo sx40
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: N7P34A, N7P34AR, N7P35A, N7P35AR, N7P35SB
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
HP Analytics Proactive Management - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 notebook - DaaS Standard - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support - for HP 240 G7, 250 G6, 250 G7, 255 G7; x2 210 G2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Microsoft Mobile Asset Management Distance Matrix Manual - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - North America
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-LS-1AP-N - phone consulting - 1 year - 24x7
Eaton Intervention Product Line D - Technical support - preventive maintenance - on-site
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT GS980M/52PS
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW091A
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
HP SupportPack - Extended service agreement - maintenance - 1 year - on-site
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 100-249 licences - Win, Mac
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Installation & Startup Service - Installation / configuration - business hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z3200ps
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - consulting - 3 years - 8x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW831A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 250 additional nodes - phone consulting - 2 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 10 licences - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - for L-ASAV5S-STD-8 - phone consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P350
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ESA-C390-K9, ESA-C390-K9-RF
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX937AR
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Additional Portal Add-on - Subscription licence (1 month) - hosted - volume - Microsoft Cloud Germany - All Languages
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 630 G9, 640 G9, 65X G9; ProBook 630 G8, 630 G9, 635, 640 G5, 650 G8, 650 G9
Electronic HP Care Pack Installation and Startup - Installation / configuration - for VMware Capacity Planning Assessment - 200 servers - 1 year
Cisco Meraki MX60W Advanced Security - Subscription licence (5 years) - for P/N: MX60W-HW
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
PSS SWSS UPGRADES Cisco Firepower Management Center (VMWa
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ProLiant DL160 Gen8, DL165 G7
Virtual Machine Manager Pro - Subscription licence (3 years) - 3 nodes
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 867156-B21#ABA, 867158-B21#B19, 867158R-B21, 867158R-B21#B19, R0R03A, R0R03B, R0R03BR
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 500 endpoints - ESD - Linux, Win, Mac
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - OEM - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JH049AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (10 months) - 1 concurrent user
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence renewal (1 year) - NFR - for NSa 3600
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1140T-TMC=
Microsoft Enterprise Mobility + Security A5 - Step-up subscription licence - 1 user - upgrade from Microsoft Enterprise Mobility + Security A3 - hosted - volume
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 1 node, up to 4 sockets - phone consulting - 1 year - 9x5
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 1000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Continental Clusters for Linux - 2 sockets, 1 core - flexible platform - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Guest - 100 endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
C9300X 24 port CISCO DNA EA Advantage New Purchase
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR ReadyRECOVER - Maintenance (1 year) - 4000 desktops
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Azure - Subscription licence - 1 server - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 48 ports - Enterprise Agreement
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
Poly Elite - Technical support - for Poly Clariti Core Edge Appliance and Virtual Edition Base Software - phone consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-24U-S-RF, WS-C3850-24U-S-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - for AC-VPNO-25 - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for C1-4320-PERF-K9 - phone consulting - 1 year - 24x7 - for P/N: C1-4320-PERF1-K9, C1-4320-PERF-K9
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-24FP-4G-UK
Cisco SMARTnet Software Support Service - Technical support - for AC-VPNO-50 - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
SonicWall Standard Support - Technical support - for SonicWALL NSv 300 - for KVM - phone consulting - 1 year - 8x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASA5506-K9, ASA5506-K9-RF, ASA5506-K9-WS
WatchGuard Data Loss Prevention - Subscription licence (1 year) - for Firebox M400
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - phone consulting - 5 years - 9x5
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9389AR#ABB, J9523AR
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen9
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 40 months - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 2; M70s Gen 2; M75s Gen 2; M75t Gen 2; M80; ThinkEdge SE50
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX84-HW
LANDesk Base Support with Incident Pack - Technical support - web support - 1 year - 5 incident - 24x7
Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - TopSeller Service - for ThinkCentre M32; M53; M73; M73e; M93p
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Predictable budgets
A single, upfront investment allows accurate prediction of yearly system repair costs.
Significant savings
Accidental Damage Protection saves you significantly relative to the cost of repair or new system. Users typically save between 28% - 80% depending on machine and repair.
Quality assurance
ADP is performed by Lenovo-Trained technicians, using Lenovo-Qualified parts, reducing the need for re-repair.
Comprehensive repairs
Lenovo's comprehensive diagnostic tools can identify hidden damage that may have otherwise gone untreated.
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC9200, MC9200 Premium
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for C1-I-N93-SERVICES - phone consulting - 1 year - 24x7 - for P/N: N93-SERVICES1K9, N93-SERVICES1K9=
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 2P Small Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
SonicWall Network Security Manager Essential - Subscription licence (3 years)
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-AP2802I-A-K9C, AIR-AP2802IAK9C-RF
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2130T-TMC=
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AW576A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Installation Service - Installation - for P/N: R3R72A, R3R72B
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Cisco SOLUTION SUPPORT FOR SW - DNA
VisibilityIQ Foresight Connect - Subscription licence (5 years) - 1 mobile device - hosted - volume - 2500+ level
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft System Center Configuration Manager Client ML - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW227AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL376A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 8 processors - consulting - 1 year - 9x5
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - Medium Business, Small Business
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
Skype for Business Server Standard CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 15u G6, 17 G6
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 11-20 licences - phone consulting - 1 year
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CM6040 MFP
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Forefront Unified Access Gateway - Software assurance - 1 device CAL - MOLP: Open Volume - Level C - Win - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-0649, 02-SSC-0912, 02-SSC-1473, 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
Juniper Networks Unified Threat Management for SRX100/SRX110 Services Gateway - Subscription licence renewal (3 years) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - phone consulting - 1 year - 24x7
Wasp Barcode 7 Hour Customer Site Training (UK ONLY)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - for Zebra DS3678-ER, DS3678-HD, DS3678-HP, DS3678-SR
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic - Win
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW771A
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 455r G6, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 days - for SureColor SC-P5000, SC-P5000 STD Spectro, SC-P5000 Violet, SC-P5000 Violet Spectro
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: AIR-CAP3702I-E-K9, AIR-CAP3702IEK9-RF, AIR-CAP3702IEK9-WS
1 Y NEBULA PLUS PACK LICENSE LICS PER DEVICE
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Lenovo Tech Install CRU - Installation - 4 years - on-site - for S400; ThinkCentre M700; M800; M810; M820z AIO; ThinkSmart Hub 500; V510; V540-24IWL AIO
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-N3K-K9 - phone consulting - 1 year - 24x7
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
Veritas Essential Support - Technical support (renewal) - for VERITAS System Recovery Small Business Server Edition - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M855dn, M855x+, M855x+ NFC/Wireless direct, M855xh
SonicWALL Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSA 6600, 6600 High Availability, 6600 TotalSecure
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for ZXP Series 8
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE
Cisco Software Application Support - Technical support - for L-CSMPR-100-K9 - phone consulting - 1 year - 24x7
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: L-SLASR1-AIS=, SLASR1-AIS, SLASR1-AIS=
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Apollo 4510 Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW771A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 843407-B21, 851341-B21
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise - phone consulting - 5 years - 24x7
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B69B, Q8B69BR
Zebra OneCare SV with Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 5 days - must be purchased within 30 days of the product purchase - for Zebra MC22
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet Enterprise Flow 5000 s3, Enterprise Flow 5000 s4; ScanJet Enterprise Flow 5000 s5
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 2500-4999 licences - ESD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for Pro Slate 10 EE G1; Pro Tablet 10 EE G1, 408 G1, 608 G1, 610 G1
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW175A, JW175AR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (2 licences) w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 50-99 licences
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Synergy 480 Gen10
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Skype for Business - Software assurance - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years 24x7 Support - 1 node - electronic
WatchGuard WebBlocker for XTMv Large Office - Subscription licence (1 year) - 1 virtual appliance
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 24X G6, 24X G7, 24X G8, 25X G5, 25X G6, 25X G7, 25X G8, 340S G7; x2
Zebra Enterprise Software Support - Technical support - phone consulting
Cisco Partner Lifecycle Services - Technical support - for CUBE-T-STD, CUBE14-T-STD, MIG-CUBE-C1-STD, MIG-CUBE14-C1-STD, UPG-CUBE-TS-12-14=, UPG-CUBE-TS-12TO14 - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - ESD - software only - parts and labour - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 2 processors - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Web Filtering for Secure Services Gateway 350 - Subscription licence renewal (1 year) - 1 device
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Hewlett Packard Enterprise HP3M7E
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
XML Developer Professional - Maintenance (renewal) (2 years) - 1 floating licence - volume - 5-9 licences - Linux, UNIX, Win, Mac
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 5 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for Pro x2; ProBook 630 G8, 635, 640 G8, 64X G3, 64X G4, 650 G4, 650 G5, 65X G2, 65X G3
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
MadCap Maintenance Plan Platinum - Technical support (renewal) - for MadCap Lingo - phone consulting - 1 year - 14x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 10-49 licences - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Project Standard
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 145 - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Software Application Support - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASR1001X-2.5G-VPN, ASR1001X-25GVPN-RF, ASR1001X-25GVPN-WS
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier - 10 virtual machines - upgrade from VMware View Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW806A, JW808A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Cloud Managed IT Easy Connect - Subscription licence (1 year) - 2 cores - hosted - Small Business
NETGEAR ReadyRECOVER - Maintenance (1 year) - 20 desktops
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Standard product group - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-P9000, SC-P9000V
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox T30
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ470
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - response time: 2 business days - for WorkForce DS-70000, DS-70000N
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
Dell Upgrade from 1Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Scalar i2000, i6000
HP STARTUP SUPERDOME 2 SERVICE SVCS .
Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible - Subscription (5 years) + 5 Years 24x7 Support - 1 licence
SOLN SUPP SWSS Cisco TMS Additional 25 Direct M
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Pointnext Tech Care Essential Service with Defective Media Retention - Technical support - for HPE OneView w/o iLo - Per Socket License - phone consulting - 5 years - 24x7 - response time: 15 min
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour ( for remarketed only ) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics CRM Online Essential - Subscription licence (1 year) - 1 user - hosted - academic, Microsoft Qualified - OLP: Academic - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (1 year) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (2-32 CPU) - phone consulting - 1 year - 9x5
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL319A
Microsoft Learning Solutions: IT Academy - Services Subscription Licence (1 month) - 1 user - additional product - MOLP: Open Value Subscription - Level E - Win - All Languages
Lenovo Tech Install CRU Add On - Installation - 2 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
Cisco CON-SNTP-ONSSC158
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Addon - 10 concurrent connections - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX925A, JX926A, JX927A, JX928A
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX210 Services Gateway - Subscription licence (5 years) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage - Cloud License (5 years) - 100 Mbps - for P/N: C1111-8PLTELA-DNA, ISR4321-DNA, ISR4351-DNA, VEDGE-1000-ACK9-RF, VEDGE-2000-ACK9-RF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Onsite to 4Y Basic Onsite - Extended service agreement - parts and labour - 1 year (4th year) - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 4 years - on-site - for WorkForce Pro WF-R5190, WF-R5190DTW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW789A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960XR-24PD-I, WS-C2960XR24PDI-RF, WS-C2960XR24PDI-WS
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX950A
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Microsoft Dynamics 365 for Team Members - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - from SA, from AX Task/Self Serve - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for OmniLink TM-m30; TM M30, m50
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ470
Zebra Technical and Software Support - Technical support - for RFID Fixed Reader - 1 reader - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW775A, JW776A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Refresh for Extended Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: DS-C9148S-12PK9-WS, DSC9148SD12PSK9-WS, DSC9148SD48P8K9-WS, DS-C9148S-K9-WS
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - phone consulting - 3 years - 9x5
SonicWall Content Filtering Security - Subscription licence (3 years) - 1 appliance - for SonicWave 224w, 231c, 231o
Cisco Secure Firewall 3105 TD AMP URL Filtering 5Y Subs
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet M3035 MFP, M3035xs MFP
Microsoft Bing Maps Enterprise Platform - Subscription licence - 1 user - Open Value - additional product - Win - Single Language
Cisco Smart Net Total Care Software Support Service - Technical support - for L-UPG-LS-1AP-N - phone consulting - 1 year - 24x7
Poly Elite - Technical support - for Polycom RealPresence Desktop for Windows and MacOS Application - 50 users - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCloud Director - 25 virtual machines - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for L-ASR920-S-A= - phone consulting - 1 year - 24x7 - for P/N: L-ASR920-S-A=
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Stability Mount
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - 10 VMs - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve Identity Driven Manager (v. 3.0) - 500 users - phone consulting - 3 years - 9x5
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 860
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Subscription licence (3 years)
Zebra Technical and Software Support - Technical support - 1 device - volume - 251-1000 licences - phone consulting - 1 year - 8x5 - response time: 4 h
Poly Technical Account Manager - Technical support - custom - consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90a Gen 2; M90a Gen 3; M90a Pro Gen 3; M910; M920z AIO; M93; X1
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Web Filtering for Secure Services Gateway 140 - Subscription licence (1st year) - 1 device - for Secure Services Gateway SSG 140
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Operations Advanced Bundle - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: J9855A#AC4, J9855A#B2C
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB909A, BB909AR, BB909B, BB909BR
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 10 licences - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Poly Premier - technical support - for Poly Meeting Director - 1 year
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-UWL-STD1K, L-LIC-UWL-STD1K - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkStation P510 30B4, 30B5; P710 30B6, 30B7; P910 30B8, 30B9
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Sony PrimeSupport Pro - Extended service agreement - parts and labour - 2 years (4th/5th year) - for VPL-VW5000ES
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Arista A-Care 2 Hour - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 2 h - for P/N: JH593A, JH594A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP 100 Bundle Software - phone consulting - 1 year - 9x5
Microsoft Visual Studio Premium with MSDN - Software assurance - 1 user - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for Elite x2; EliteBook x360; ZBook 15 G6, 17 G6; ZBook Fury 15 G7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 2 processors - consulting - 1 year - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox T10-W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-ES-XF, ACI-ES-XF= - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HP Performance Center Web 2.0 - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW831A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 days - for SureColor SC-P5000, SC-P5000 STD Spectro, SC-P5000 Violet, SC-P5000 Violet Spectro
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY793A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft System Center Datacenter Edition - Software assurance - 2 processors - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StorageWorks Modular Smart Array 1500 cs
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (3 years) - 100 Mbps
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-FND - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY791A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
LINQ Insight Standard Edition - Subscription (renewal) (1 year) - 1 developer
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ270
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSa 4700
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software Module - 5 additional nodes - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JD375A#AC4, JD375A#ACD, JD375AR#ABA, JD375AR#ABB, JD376A#ACD, JD376A#ACE, JD376AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1000+ level - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 763850-B21, 763850R-B21
HPE Installation Service Non-Standard Hours - Installation - on-site - for P/N: P21271R-B21, P24442-AA1, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 250-499 licences - Win, Android, Link-OS
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 7YR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
WatchGuard Network Discovery - Subscription licence (1 year) - for Firebox T35
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Identity Driven Manager (v. 3.0) - 500 users - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 5000 licences - phone consulting - 3 years - 9x5
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 12 / 15 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 9155, 9155 Model 12, 9155 Model 15
SecureBridge Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW775A, JW776A
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Enterprise License Bundle - 1 access point - academic - for retail customers - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Visual Studio Test Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404A#ABB, JH404AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY690A
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Enterprise - Open Value - Open, Renew to the Cloud - Win, Mac - All Languages
WatchGuard Application Control for XTMv Small Office - Subscription licence (1 year) - 1 virtual appliance
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 150, 20X, 25X, 6100, 6500, 6500 E709, 6500A E710, 6600 H711, 6700, 6820, 6951
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 100 users
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8440 All-inclusive Multi-system Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour (for appliance with 10000 devices licence) - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY791A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (1 year)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Juniper Networks Web Filtering for Secure Services Gateway 140 - Subscription licence (2 years) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Pointnext Tech Care Essential Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/3 Years 24x7 Support - phone consulting - 4 years - 24x7 - response time: 15 min
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW288A, JW289A, JW290A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Network Virtualization - Subscription licence (6 months) - 1 floating instance, 1 concurrent flow - volume - 1-10 licences - ESD
Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge R230
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Access Advanced - Term License (3 years) - 10 Gbps - SIA
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 8 servers - consulting - 3 years - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 2 months - 24x7 - response time: 4 h
McAfee Anti-Malware - Subscription licence (a la carte) (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 virtual machines - OEM - phone consulting - 5 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Nuance User Management Center - Subscription licence (1 year) - 1 user - OLP - Level A (5-25) - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 10 TB storage space - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW658A
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard Extension for SAP for Linux - 1 server - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX949A, JX950A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 10-24 licences - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser F PJB projectors) - 5 years - shipment - response time: 24 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for SOHO 250 Series - Subscription licence (1 year) - 1 appliance - for P/N: 02-SSC-0938, 02-SSC-1815
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW257AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW771A
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11TB storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8D07A
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR4115T-TM=
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 2 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for Firebox M400
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 2 processors - consulting - 3 years - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra DS3678-ER, DS3678-HD, DS3678-HP, DS3678-SR
Cisco Smart Net Total Care Software Support Service - Technical support - for CCX-125-N-E-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530L-28GPX-30, AT-X530L-28GPX-50
HPE - Extended service agreement - parts and labour - 3 years - on-site - for HPE 3500-24G-PoE yl Switch
Hewlett Packard Enterprise HJ0B3E
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
NVIDIA Grid Virtual PC - Subscription licence renewal (20 months) - 1 concurrent user
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1387, 02-SSC-1467, 02-SSC-3151, 02-SSC-3426, 02-SSC-3452, 02-SSC-3494
Cisco Partner Support Service Software Upgrade - technical support - for N3K-C3048-LAN1K9 - 1 year
Cisco CX Success Tracks Level 1 - Technical support - for C9200CX-DNA-E-8, C9200CX-DNA-E-8= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 floating licence - volume - 10-19 licences - phone consulting - 2 years
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ270W
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 1 PB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device, 1 access point - K-12 Schools - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 100 users
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 10 devices - phone consulting - 1 year - 9x5
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 10YR
Electronic HP Care Pack Critical Advantage - Technical support - 1 processor - phone consulting - 1 year - 9x5
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Priority Access Plus - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - 1000 seats - for EliteBook 1030 G1, 1040 G3, 1040 G4, 1050 G1; EliteBook Folio 1020 G1, G1; EliteBook x360
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (7 months) - 1 concurrent user
HPE Base Hardware Integration High Density - Factory integration
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 3; M75s Gen 2; M75t Gen 2; ThinkCentre neo 50; ThinkEdge SE50
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JW629A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 30137
Cisco Meraki Insight X-Small - Subscription licence (3 years) - up to 100 Mbps
Cisco Meraki Insight X-Small - Subscription licence (3 years) - up to 100 Mbps
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks MSL8096
Cisco Smart Net Total Care Software Support Service - Technical support - for L-DCNM-S-M97-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW822A
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T35-W
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - business hours - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
Cisco Meraki Insight Medium - Subscription licence (5 years) - up to 750 Mbps
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET50, ET55
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro M402d, M402dn, M402dne, M402dw, M402m, M402n
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (1 year) - 1 Gbps throughput
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q86A, K2Q86AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Standard Software Platform - 50 nodes - consulting - 1 year - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo sx40
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System / StorNext Storage Manager / StorNext Distributed Data Mover Option - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW645A, JW646A, JW647A, JW648A
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - 10 VMs - OEM - phone consulting - 5 years - 24x7
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for Brocade 300
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen9
Hewlett Packard Enterprise R0F99AAE
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Computrace Data Protection - Subscription licence (6 years) - electronic
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
JetBrains Upgrade Subscription - Technical support (renewal) - for YouTrack (v. 6) - 25 users - e-mail consulting - 1 year
HPE Docker Datacenter - Subscription upgrade licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker CS Engine - ESD - UNIX
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW211AR
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson DS-32000; WorkForce DS-32000
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW831A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW167AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ370W
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for HP Canonical Ubuntu Advanced Server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H70A, Q1H71A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack - Extended service agreement - replacement - 5 years - on-site
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Enterprise Add-On - 10 VMs - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Cisco SMARTnet Software Support Service - Technical support - for VCS-C-GWBDL - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Kofax OmniPage Ultimate - Maintenance (1 year) - 1 user - Diamond - Level E (501-1000) - Win - English
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
SNTC-24X7X4 Catalyst 9300 24-port data only, Network
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 1 additional node
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Proliant Inside/Desk Small Product Delivery Service
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; X12 Detachable
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Carbonite Availability - Subscription licence (1 year) + 24x7 Support - 1 server - HPE Complete - Win
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw, MFP M479fnw
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ570
Microsoft System Center Endpoint Protection - Subscription licence (1 month) - 1 device - Open Value - additional product - Win - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JX950A
FALC. X3+ S.SL DOCK EOC 5D 5Y SVCS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Essential Gateway Security Suite Bundle - Subscription licence (3 years) - for NSsp 15700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW759A, JW760A, JW763A, JW765A
Juniper Networks Juniper-Websense enhanced Web filtering for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 named user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco CX Success Tracks Level 1 - Technical support - for C9500-DNA-48Y4C-A, C9500-DNA-48Y4C-A= - phone consulting - 24x7 - response time: 30 min
Cisco ONE Digital Network Architecture Essentials - Term Licence renewal (1 year) - 10 Mbps - on-premise, renewals only
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW191AR, JY855A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW818A, JW820A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for WorkForce Pro WF-M5190DW, WF-M5190DW BAM
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows CE - 1 device - volume - 1000+ level - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
NVIDIA GRID Virtual PC - Subscription licence (3 years) + 3 Years Support Updates and Maintenance agreement (SUMS)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: 847910R-B21
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX550 - Subscription licence (3 years) - 1 device
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JG894AR, JG895AR, JG896A#ABH, JG896AR, JG897A, JG897AR, JG898AR, JG899A, JG899AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Cisco Meraki MS Series 220-24 - Subscription licence (1 year) - for P/N: MS220-24-HW
HPE Critical Advantage L2 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - 1 disk array - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Aerohive HiveManager Classic Online - Subscription licence (1 year) + 1 Year Select Support - 1 device - hosted
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
CorelDRAW Technical Suite - Subscription licence (1 year) - 1 user - CTL - 51-250 licences - Win
Cisco Meraki Cloud Archive 180 Day - Subscription licence (5 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW774A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 2 years - shipment - repair time: next business day - must be purchased within 30 days of the product purchase - for Symbol TC55; Zebra TC55
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B605V/ZM, B615V_X, B615V_XL, B615V_XLM, B615V_XM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
Cisco CON-SNTP-WAVEING4
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
Electronic HP Care Pack Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AP863B#A1X, AP863B#ACQ, AP863B#AKJ, AP863B#AKL, AP863B#ARM
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW686A, JW688A, JY851A
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 floating licence - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
Microsoft Enterprise CAL Bridge for Office 365 - Subscription licence (1 month) - 1 user - Open Value Subscription - additional product - Win - All Languages
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco LIC-MX67-SDW-1Y
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
TSS PREOWNED MIDRANGE 8X5 3YR
SonicWall Advanced Gateway Security Suite for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
Zebra OneCare for Enterprise Select with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 100-499 users - phone consulting - 3 years - 9x5
Cisco CON-PSBU-LICXYPRM
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen10
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Deep Inspection for Secure Services Gateway 550 - Subscription licence (2 years) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZD620, ZD620d, ZD620-HC, ZD620t, ZD621, ZD621d, ZD621-HC, ZD621R, ZD621t
NETGEAR ReadyRECOVER - Maintenance (1 year) - 2000 desktops
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (3 years) - 1 Gbps
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JE073B#AKL, JE073B#AKM, JE073B#ARB, JE073B#ARE, JE073B#ARM, JE073B#B2B, JE073B#B2C
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox B235, B235V_DNIUK
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 4 years - 9x5
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen9, DL20 Gen9 Base, DL20 Gen9 Solution
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeAnalytics - phone consulting - 1 year - 24x7
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 24x7 Support - 15 sockets - ESD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 3 years - 9x5 - response time: 2 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 5YR
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - for Epson DS-1630; WorkForce DS-1630
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - response time: NBD - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG510A, JG510A#ABB, JG510A#ABH, JG510A#B8X, JG510AR, JG510AR#ABH, JH038A, JH038AR
Cisco SMARTnet Software Support Service - Technical support - for WAAS-ENT-APL, WAAS-TRN2ENT-APL - phone consulting - 1 year - 24x7
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX949A, JX950A
Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 8x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra RS6000
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Forefront Endpoint Protection - Subscription licence - 1 device - academic, Student - Open Value Subscription - Win - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW247A, JW248A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 54 months - 24x7 - response time: 4 h
SuSE Linux Enterprise Server for HPC Compute Node - Subscription (1 year) - 1-2 sockets - flexible licence
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service for NSV 300 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX450-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX450-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW249A, JW250A, JW253A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for SonicWall TZ570P
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra DS3678-ER, DS3678-HD, DS3678-HP, DS3678-SR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
Juniper Networks Juniper-Websense enhanced Web filtering for SRX550 Services Gateway - Subscription licence (5 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW673A
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
WatchGuard Application Control for XTMv Medium Office - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Security User Awareness Training - HPE Education Services - web-based training
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Brocade Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - on-site - response time: 4 h - for Brocade 6510
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
VPository Value Subscription - subscription licence (1 month) - 30 GB capacity
AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for MacBook Pro (Late 2020)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
Lenovo Depot - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for Yoga 5G 14Q8CX05; 7 14; Yoga Slim 7 Pro 14ACH5 O; 7 Pro 14ACH5 OD; 7 Pro 14IHU5 O
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS250-24-HW
Zebra OneCare Service Center Essential without Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Zebra MC3190-Z
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960XR-24TS-I, WS-C2960XR24TSI-RF, WS-C2960XR-24TS-I-WS
HPE Aruba Meridian AppMaker with Content Management - Subscription licence (1 year) - 1 White label - hosted - ESD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour (for autoloaders and desktop tape drives) - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (5 years) - 1 gateway
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW806A, JW808A
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 3 years - on-site - 24x7 - response time: 4 h - for Storage D1212 4587; D1224 4587
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 desktop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for HP 215 G1, 255 G2, 25X G3; Desktop Pro A G2, Pro G2; EliteDesk 800 G2
HPE 24x7 Software Technical Support - Technical support - for LifeKeeper Protection Suite for Citrix XenServer Enterprise/Platinum - 20 users - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ470
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for NSa 2700
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X220-52GP-30, AT-X220-52GP-50
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY793A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 8 processors - consulting - 1 year - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 5 years
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 58 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Standard Software Platform - upgrade from HP ProCurve Manager Plus - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL356A#BB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G6 Package Cluster
Hewlett Packard Enterprise HR4C2E
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N2232TP-E-FA-BUN, N2232TP-E-FA-BUN++
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U54AR, Q0U56A, Q0U56AR, Q0U58A, Q0U58AR, Q0U60A, Q0U60AR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 2; M70a Gen 3; M820z AIO; ThinkCentre neo 30a 27 Gen 4
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 9250; SuperMassive 9200
Cisco Software Application Support - Technical support - for L-CSMPR50-4.14-K9 - phone consulting - 1 year - 24x7
Poly Elite - Technical support - for Poly Clariti Core Edge Appliance and Virtual Edition - Capacity License - 50 calls - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M630; LaserJet Enterprise Flow MFP M630
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C9200L-24P-4X-E++, C9200L-24P-4X-E=, C9200L-24P-4X-E-RF, C9200L-24P-4X-E-WS
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW645A, JW646A, JW647A, JW648A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M4-B-F3
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (5 years) - Secure Upgrade Plus - Advanced Edition
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Server - 4 processors - consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 2 years - on-site - business hours - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage - Technical support - for VMware ThinApp Suite - phone consulting - 1 year - 24x7
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - carry-in - 24x7 - repair time: 30 days - for Mediant 800
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N3K-C31128PQ-10GE, N3K-C31128PQ-10GE=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HPE D2220sb Storage Blade; StorageWorks D2200sb PCIe Storage Blade
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E4200-24G Switch
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
Red Hat Enterprise Linux Server - Premium subscription (3 years) + Lenovo Support - 1 physical server (2 sockets)/virtual server (2 guest OS) - for ThinkSystem SR250 V2; SR630 V2; SR645; SR650 V2; SR665; ST250 V2; ST50; ST50 V2; ST650 V2
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (250-499) - additional product, Open
Cisco Meraki MX80 Enterprise - Subscription licence (3 years) - 1 appliance - hosted - for P/N: MX80-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS410-32-HW
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 250 devices - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX944A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW775A, JW776A
Acronis Backup Standard Workstation - Subscription licence (1 year) - 1 machine - ESD - Win, Mac
HP Quality Center Enterprise Edition - Area Licence (subscription) (1 month) - 1 concurrent user - electronic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 5 named users - web support - 2 years - business hours - response time: 1-2 business days
Microsoft Enterprise Mobility + Security E3 Full - Subscription licence (1 month) - 1 user - hosted - volume - All Languages
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for P/N: L-FPR1140-P=
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level G (500-999) - Win - English
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW831A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard LiveSecurity Service Gold - Technical support - for WatchGuard XTMv Medium Office - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280
Cisco Secure Firewall 3105 Threat Defence and AMP 3Y Subs
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Knox Configure Dynamic Edition - Subscription licence (3 years) + Samsung Level 1 and 2 Tech Support - hosted - Worldwide
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: DDM45-CR10-002A
Cisco SMARTnet Software Support Service - Technical support - for DCNM-LAN-N5K-K9, L-DCNM-L-N5K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
Cisco CON-ECMU-C1F2PNE9
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Installation & Startup Service - Installation - 1 incident
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional Floating License - 1 concurrent user - phone consulting - 1 year
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco ONE Digital Network Architecture Essentials - Term License (3 years) - 1 switch (24 ports)
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW276A, JW277A, JW278A, JW279A
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Critical Advantage L3 - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync P553, P553 PG, V423-TM, V463-TM, X464UNV-2, X552S, X552S PG
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ508A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Infrastructure Services PVA Essentials
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for XenServer Enterprise Edition - 4 processors, 2 processors - phone consulting - 1 year - 24x7 - for Integrated Citrix XenServer Enterprise Edition
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 4 guests - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 1 year (2nd year) - pick-up and return
SWSS UPGRADES CSR 1000V e PAK year 2.5Gbps AppX Package
Cisco Smart Net Total Care Software Support Service - Technical support - for BE6K-VIRTBAS-7X - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS12-8POE
WatchGuard Reputation Enabled Defense for XTMv Large Office - Subscription licence (1 year) - 1 virtual appliance
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Lenovo's 3-year Sealed Battery Warranty is available in conjunction with a purchased extension or base 3-year system warranty. The extended battery warranty is available with depot or onsite service and offers a one-time replacement in the event a covered battery fails to meet minimum performance standards.
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Pro (Mid 2017)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Standard Edition - 1 processor - upgrade from VMware vCenter Server Foundation - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier Upgrade - 10 device packs - upgrade from VMware View Enterprise - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management (20 packs) - 1 PC - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
iXware Cloud Fax - Subscription licence (1 year) - 1000 credits, 1 fax to e-mail account, 20 e-mail to fax accounts
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW263A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N2332TQ-FA-BUN
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JQ026A
HPE Software Technical Support - Technical support - for HPE DP Express Network Backup Agent/Media/Backup Srv/BMDR - phone consulting - 3 years - 9x5
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/1 Year 9x5 Support - 10 concurrent connections - phone consulting - 1 year - 24x7
NEC - Extended service agreement
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Zebra Technical and Software Support - Technical support - 1 unit - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW775A, JW776A
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW781A, JW782A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 2 processors - consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Synergy 480 Gen10
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for XTM 2520
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW812AR, JW814AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 4 years - 24x7
Juniper Networks - Licence
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-CT5508-50A, L-LIC-CT5508-50A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-50A, L-LIC-CT5508-50A
Cisco Partner Support Service Software Upgrade - Technical support - for ASR920-24G-4-10G - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for MS Windows IA-64 - consulting - 1 year - 9x5
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
NETGEAR ProSupport Professional Setup and Configuration - Installation / configuration - on-site - for NETGEAR M6100-44G3-POE+; ReadyDATA 4U Expansion Chassis EDA4000, 5200
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement (renewal) - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT610
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E5500-24-SFP Switch
HPE Applied Network Consulting and Integration - Remote configuration - 1 day - business hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASA5545-K8, ASA5545-K8-RF, ASA5545-K8-WS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Red Hat Enterprise Virtualization - Subscription (5 years) + 5 Years 24x7 Support - 2 sockets - flexible licence - Linux
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 3 years - shipment - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Technical Suite - Enterprise licence - 1 user - volume - 251+ level - 1 year - Multi-Lingual
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-N-P-LIC - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY986A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH395AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Starter - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for Network Security Virtual (NSV) 470
Juniper Networks Juniper-Websense enhanced Web filtering for SRX100/SRX110 Services Gateway - Subscription licence (1 year) - 1 device
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JC102AR#ABB, JC106A#ABB, JG219A#ABB, JG219AR#ABH
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - 1 appliance - for NSa 9650, 9650 High Availability
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 54 months - 24x7 - response time: 4 h
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-T=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ075A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH951A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960+24TC-S, WS-C2960+24TC-S-RF, WS-C2960+24TC-S-WS
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Apollo pc40
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 50-99 licences - Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 1000-2499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
5yr Care pack upto 43 screen
HP Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for PowerEdge R230, R430
Cisco Evolved Programmable Network Manager - Smart Small Full - Subscription licence (36-59 months) - 1-9999 nodes - SIA - right to manage (RTM)
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
AudioCodes Customer Support - Extended service agreement - advance parts replacement - 1 year - shipment
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 846633-B21, 846633-B22
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (3 years) - for NSa 2700
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - shipment - 8x5 - response time: NBD - for P/N: CS-KIT-MSRP-K9, CS-KIT-MSRP-K9-RF, CS-KIT-MSRP-K9-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY792A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for CCX10-11U-E-E-S1 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from Enterprise - phone consulting - 5 years - 9x5
Cisco Meraki Insight Large - Subscription licence (5 years) - up to 5 Gbps
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for SuperMassive 9800, 9800 High Availability, 9800 TotalSecure
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Build Agent - 1 concurrent user - commercial, past-due - ESD - 1 year
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-10-SW-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet Pro MFP M375nw
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment (v. 4.0) - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 50 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW761A, JW762A, JW764A, JW766A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW267A, JW272A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HP9S7E
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 59 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (43 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG875A#AC3, JG875A#AC4
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10 Performance
SonicWall Hosted Email Security - Subscription licence (1 year) + Dynamic Support 24X7 - 1000 users
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Heartbeat - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 20+ level - ESD - Linux, UNIX, Win, Mac
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
Absolute Data & Device Security Standard - Subscription licence (1 year)
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10M-AX-1S=,L-CSR-10M-AX-3S= - phone consulting - 1 year - 24x7
SonicWall Content Filtering Service - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW824A, JW826A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Xerox Advanced Exchange Warranty - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for DocuMate 3120
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE LoadRunner Templates Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-24-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL261A#ABB
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY712A, JY712AR, JY714A#ABA, JY714AR, JY718A, JY976A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; Workstation Z VR Backpack G2; ZBook 17 G6
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - 10 VMs - OEM - phone consulting - 3 years - 24x7
HP Analytics Proactive Management Premium Service - Subscription licence (3 years) + 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - 1 laptop - hosted - ESD - Win, Android, iOS - for EliteBook 840 G3; EliteBook x360; ProBook 430 G6, 440 G6, 450 G6; ZBook 15 G4, 17 G4
Hewlett Packard Enterprise H6SV4E
Poly Partner Advantage - Technical support - for Polycom ContentConnect - 150 sessions - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Single Language
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW635A
NVIDIA Grid Virtual PC - Subscription licence renewal (25 months) - 1 concurrent user
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 4 guests - 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 1000-4999 licences - Win, Mac
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL380 G6 Package Cluster
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
Juniper Networks Deep Inspection for Secure Services Gateway 320 - Subscription licence (2 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - for Cisco DNA Advantage - for C9500X-DNA-60L4DEA, C9500X-DNA-60L4D-A, C9500X-DNA-60L-A= - Term License - phone consulting - 24x7 - response time: 30 min
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP DL 1U-2U SERVER BULK PACKAGE
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
IGEL-D COSMOS PRIORITY PAS 3 YEAR (1 TO 99)
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 1-9 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for NSa 4700
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 5 nodes
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 1-25 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Elo Extended Warranty - Extended service agreement - parts and labour - 3 years - repair time: 14 days - for Backpack 3.0
HP Care Pack Pick-Up and Return Service - Extended service agreement - 3 years - pick-up and return - for OMEN by HP 15; HP 14, 15, 17; ENVY 13, 14, 15, 17; ENVY x360; Pavilion 13, 15
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack - 50 users - ESD - 1 year - English
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR1010-ASA-K9, FPR1010-ASA-K9-RF
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ470
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - additional product, 3 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 device - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Support - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JH994A, JH995A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HP - Extended service agreement - replacement - 5 years - on-site
Zebra Technical and Software Support - Technical support (renewal) - for Zebra All-touch Terminal Emulation for Android - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
Install charge per device (this would include copying over the OS to the new SSD)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Proactive Care Next Business Day Service with Defective Media Retention - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB909A, BB909AR, BB909B, BB909BR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance, ML110 Gen10 Solution
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
Cisco SMARTnet Software Support Service - Technical support - for LIC-UWL-STD-B - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10 Solution
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard for SAP on Linux x86 - 4-8 ports - volume - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour (for appliance with 10000 devices licence) - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY792A
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for SonicWall TZ570P
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 250-499 licences - Win, Android, Link-OS
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP 3100-8-PoE v2 EI Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 1 year - 24x7 - response time: 4 h - for P/N: UCS-FI-6248UP-RF, UCS-FI6248UPUPG-RF, UCS-FI6248UPUPG-WS, UCS-FI-6248UP-WS
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Easy Connect Base - Subscription licence (5 years) - 1 server - non-commercial - United Kingdom, United States - for ProLiant EC200a Base, EC200a Expansion
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL376A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Symas CDS - phone consulting - 1 year - 24x7
SuSE Linux Enterprise Server - Subscription (3 years) + 3 Years 9x5 Support - 1-2 sockets with unlimited virtual machines - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Scanjet Pro 3000 s3, 3000 s4 Sheet-feed
Juniper Networks Anti-Spam for Secure Services Gateway 140 - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 1 guest, 8 sockets - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 843407-B21, 851341-B21
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 3YR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 4-8 ports - phone consulting - 4 years - 24x7 - response time: 2 h
Fujitsu TopUp-Service On-Site Service - Extended service agreement - parts and labour (for Network Components Advanced) - 5 years (from original purchase date of the equipment) - on-site - 9x5 - must be purchased simultaneously with the product - for PRIMECENTER M1, M2
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: TS-0524-WR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL1000 Pass-Thru System
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 1 year - shipment - 24x7 - response time: next day - for Firebox M470
HPE Docker Enterprise Edition Advanced - Subscription licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - ESD - UNIX
HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 10 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW239AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-377 (EG), AP-377 (IL), AP-377 (JP), AP-377 (RW), AP-377 (US)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
HP Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreF
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MS Windows IA-64 - consulting - 3 years - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG296A#ABA, JG296A#ABH, JG296A#B8X, JG296AR, JG296AR#ABH, JG555A, JG555A#B8X, JG555AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
SonicWall Analytics - Subscription licence (1 year)
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 24x7 - response time: 2 h
HP Absolute Data & Device Security Professional - Subscription licence (3 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 4 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
HPE Data Sanitization Service for Storage Tier 1 - Technical support - data erasure - 1 year
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Hewlett Packard Enterprise HR4C4E
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo 4510 Gen10
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL322A
Microsoft Intune - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Arista A-Care 4-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 4 h - for P/N: JH797A, JH798A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R70A, K2R70AR, P9M56A, Q0F52A, Q0F68A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z238; ZCentral 4R
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3850-24T-L-RF, WS-C3850-24T-L-WS
SmartConnect Advanced Plan - Subscription licence (1 year)
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 floating licence - volume - 1-4 licences - ESD - Linux, UNIX, Win, Mac
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for Network Security Virtual (NSV) 470
HP Application Lifecycle Management Business Process Testing - Area License (1 year) - 1 concurrent user - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 195 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-H900
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX954A, JX956A, JX957A, JX957AR
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 1040 G4, 735 G5, 735 G6, 745 G5, 745 G6, 755 G4, 755 G5, 830 G5, 830 G6, 840 G5, 840 G6, 840r G4, 850 G5, 850 G6, 855 G7; Mobile Thin Client mt21, mt44, mt45; Pro x2 612 G2; ProBook 430 G5, 450 G5, 640 G4, 64X G3, 65X G3; ZBook 14u G4, 15 G5, 15u G4, 17 G4, Studio G4, Studio G5
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX948A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Essentials w/3 Years 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Aruba Meridian Asset Tracking - Subscription licence (5 years) - 10000 square metres - ESD - Android, iOS
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 10000+ level - includes ATP for Office 365 or G Suite
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW739A, JW740A, JW741A, JW742A
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4110T-TM=
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1140T-TMC=
HPE Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 4 years - 9x5
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 100 licences - phone consulting - 3 years - 9x5
Microsoft Office 365 (Plan E3) - Buy-out fee (1 month) - 1 user - hosted - GOV, Enterprise - Open Value Subscription - Level D - Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - OEM - phone consulting - 4 years - 9x5
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Microsoft Azure - phone consulting - 1 year - 24x7
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: P24742R-B21, P24743R-B21, P24744R-B21, P40404-291, P50750-B21, P50751-B21
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: WS-C6503-E, WS-C6503-E=, WS-C6503-E-RF, WS-C6503-E-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW263A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Collaboration Flex Plan Meetings - Term License - 1000 attendees, 10 GB per site NBR, 20 GB per user Webex Teams File Storage - hosted
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW294A, JW295A, JW296A, JW297A
HP Analytics Proactive Management - Subscription licence (2 years) + 2 Years Standard Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
HP Performance Center Foundation Entitlement - Term License (1 month) - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY791A
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year (4th year) - on-site - response time: 2 business days - for WorkForce Pro WF-M5299DW, WF-M5299DW AA
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL365 G5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-AP3802E-E-K9, AIR-AP3802E-EK9-RF, AIR-AP3802E-EK9-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW328AR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW288A, JW289A, JW290A
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 100 / 120 / 160 kVA) - 3 years (1st and 2nd year) - on-site
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Instant IAP-207, IAP-207 (EG)
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 5YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N2232TP-E-BA-BUN, N2232TP-E-BA-BUN++
HPE Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
dotConnect for Salesforce Standard Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco Digital Network Architecture Essentials - Term License (5 years) - 25 Mbps - for P/N: L-LIC-DNA-ADD, VEDGE-1000-ACK9-RF, VEDGE-100M-NT-K9, VEDGE-2000-ACK9-RF
Cisco SMARTnet Software Support Service - Technical support - for UCM-10X-UWLSTD - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX949A, JX950A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ073A, JZ073AR, JZ074A, JZ074A#ABB, JZ074AR, JZ110A, JZ111A, JZ112A
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ270W
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C1000-48P-4X-L
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
SOLN SUPP SWSS NDB License for Fixed Platforms gt=10G
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
C9600 DNA Advantage
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for SAP on Linux x86 - 2 ports - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Installation Service - Extended service agreement - parts and labour - on-site
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra ZQ310 Mobile Receipt Printer
HPE LoadRunner Web and MultiMedia - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL430A, JL430A#ABA, JL430A#ACD, JL430A#B2C, JL430A#B2E, JL430AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-2-K9 - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#BB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ470W
Cisco CON-ECMU-NC55PEPE
SonicWall Analytics (Syslog) - Subscription licence (3 years)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-24TS-E, WS-C3650-24TS-E-RF, WS-C3650-24TS-E-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service with Defective Media Retention - Technical support - for VMware vCenter Server Standard Edition - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N77-C7710, N77-C7710=, N77-C7710-RF, N77-C7710-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY792A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: BE7M-M5-K9, BE7M-M5-K9-RF, BE7M-M5-K9-WS
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 workstation / desktop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for EliteDesk 705 G4; EliteOne 800 G4; Workstation Z2, Z2 G4, Z238, Z4 G4, Z6 G4, Z8 G4
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ570W
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV10S-STD - phone consulting - 1 year - 24x7
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 1 DAY
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JG310B#AKJ, JG310B#AKM, JG310B#ARB, JG310B#ARE, JG310B#ARM, JG310B#B2B, JG310B#B2C
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for NetSight - upgrade licence - 100 managed devices, 1000 APS - upgrade from 50 managed devices, 500 APS - phone consulting - 1 year - 24x7
Computrace Data Protection - Subscription licence (4 Years) - 1 workstation
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
JetBrains Upgrade Subscription - Technical support (renewal) - for JetBrains TeamCity Enterprise Server - 1 server, 20 build agents - e-mail consulting - 1 year
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks SAN director SAN director 2/128 power pack
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 8022; Officejet Pro 7720, 80XX
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 2501-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen9
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Docker Enterprise Edition Advanced - Subscription upgrade licence (3 years) + 3 Years 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for OMEN by HP Laptop 15, 16, 17; ENVY Laptop 16, 17; ENVY x360 Laptop; Pavilion Laptop 15
Adobe After Effects CC for teams - Subscription Renewal - 1 user - VIP Select - Level 3 (50-99) - Win, Mac - EU English
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 250-499 licences - includes ATP for Office 365 or G Suite
Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkPad P40 Yoga; P50s; P51; P51s; P52s; X1 Carbon; X1 Extreme; X1 Tablet; X1 Yoga; X380 Yoga; ThinkPad Yoga 20C0, 20CD; ThinkPad Yoga 12; 14; 15; 260; 370; 460
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW175A, JW175AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX949A, JX950A
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
APC Software Support Contract - Technical support - for StruxureWare Data Center Operation: Cooling Optimize - 100 racks - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZT620
Electronic HP Care Pack Phone-in Software Support - Technical support - for HP ZCentral Connect - ESD - phone consulting - 1 year - 24x7 - response time: next available agent
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Microsoft Advanced Threat Analytics - All Languages
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - 1 processor - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Network Essentials - Term License - 48 ports - federal offer
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo 4510 Gen10
SonicWall Network Security Virtual (NSV) 470 Total Secure Essential Edition - Conversion subscription licence (1 year) - Trial
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 4 years - 24x7
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for PowerEdge T340
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence (5 years) - 1 device
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-48X-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 5 years - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW635A
SonicWall Content Filtering Security - Subscription licence (1 year) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY986A
CorelDRAW Technical Suite - Subscription licence (1 year) - 1 user - CTL - 2501+ level - Win
Cisco Meraki MX60 Enterprise - Subscription licence (10 years) - for P/N: MX60-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH103AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
Microsoft Office Professional Edition - Software assurance - 1 PC - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C9504, N9K-C9504=, N9K-C9504-RF, N9K-C9504-WS
Cisco SMARTnet Software Support Service - Technical support - for C1FACAT29004K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 5 years - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N3K-C3524P-10GX++, N3K-C3524P-10GX=, N3K-C3524P-10GX-RF, N3K-C3524P-10GX-WS
Logitech 994-000147
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9115AXI-E, C9115AXI-E-RF
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH323A#ABB, JH323A#B8X, JH323AR
HP SECURITY QUICK ASSESSMENT SERVICE
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
3 YEAR(S) ZEBRA ONECARE ESSENTIAL, 3 DAY TAT, FOR LS2208, PURCHASED WITHIN 30 DAYS, WITH COMPREHENSIVE COVERAGE.
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for NXOS-SEC-XF - phone consulting - 1 year - 24x7 - for P/N: NXOS-SEC-XF, NXOS-SEC-XF=
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH255AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Officejet 150, 20X, 25X, 6100, 6500, 6500 E709, 6500A E710, 6600 H711, 6700, 6820, 6951
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW267A, JW272A
HPE 3PAR StoreServ Customer Self Installation - Installation - on-site - for HPE 3PAR StoreServ 8400, StoreServ 8400 2-node, StoreServ 8400 4-node
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW774A
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 3 years - 9x5
Cisco Digital Network Architecture Advantage - Term License - 48 ports - new purchase
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M90; M90n-1 IoT; V530-15; V530S-07
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for NSsp 13700
Zebra Technical and Software Support - Technical support - for RFID Fixed Reader - 1 reader - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Extension for SAP on Linux for HPE ProLiant/x86 Servers - 2 processors - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-ES-GF - phone consulting - 1 year - 24x7 - for P/N: NXOS-ES-GF, NXOS-ES-GF=
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5510
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Pointnext Tech Care Critical Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack non Blade - 1 server - phone consulting - 3 years - 24x7 - response time: 15 min
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZC350
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/3 Years 24x7 Support - subscription - unlimited capacity, 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL322A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for SonicWall TZ570W
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vShield Edge w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 month)
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Cisco Meraki MS Series 220-48LP - Subscription licence (7 years) - for P/N: MS220-48LP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW263A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX923A
HPE Proactive Care 24x7 Software Service - Technical support - for SAP HANA - phone consulting - 5 years - 24x7 - for P/N: M0R96AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1150T-TMC=
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL1000 Pass-Thru System
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
NETGEAR Insight Pro - Subscription licence (1 year) - 5 managed devices - hosted
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX939A, JX940A, JX942A
Cisco Meraki Insight Medium - Subscription licence (1 year) - up to 750 Mbps
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Advanced Performance Monitoring / Fabric Watch - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 50 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco CON-RO4-MX100-HW warranty/support extension
Cisco Email Security Inbound Bundle - Subscription licence - 1 user
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Cumulative Autonomous Wave Control - Subscription licence (1 year) - 5 access points
DriveSecurity - Subscription licence (5 years) - volume - 500-999 licences - Win, Mac
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS12-8POE
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-100M-AX= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - 1 licence - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year) - 2000 entries
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
Cisco Smart Net Total Care Software Support Service - Technical support - for DCNM-L-N77-K9-SBUN - phone consulting - 1 year - 24x7
SOLN SUPP SWSS Cisco ASR9000 64 BIT IOS XR Software
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - for P/N: MX65-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - for P/N: MX65-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
Datalogic Snap-on adapter (for Falcon X3+)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: 437504-B22R
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/1 Year 9x5 Support - 8 processors - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
Cisco Meraki Z1 Enterprise - Subscription licence (1 year) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW237A, JY741A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N20-C6508, N20-C6508=, N20-C6508-RF, N20-C6508-UPG, N20-C6508-UPG-RF, N20-C6508-WS
Cisco Digital Network Architecture Essential WAN (Routing & SD-WAN) - Cloud Subscription Licence - up to 25 Mbps throughput - Tier 0 - EA
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HP FCTRY EXPRESS SOLUTION PACKSVCS PACKAGE 5 SVC
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW822A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HPE 5900AF-48G-4XG-2QSFP+ Switch
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Juniper Networks Juniper-Symantec Anti-Spam for SRX210 Services Gateway - Subscription licence (3 years) - 1 device
Cisco SMARTnet Software Support Service - Technical support - for C1F1PAIRSPC1K9= - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - OEM - phone consulting - 5 years - 9x5
APC InfraStruXure Device Identification - Configuration - for InfraStruXure Central - 9x5 - for P/N: AP9465, AP9470, AP9475
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 100-499 licences - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW167AR
Lenovo Premier Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P17 Gen 1; X1 Extreme (2nd Gen); X1 Extreme Gen 3; X1 Nano Gen 1; X1 Yoga Gen 5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSsp 15700
Eaton Easy Battery+ - Battery replacement
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 2 years - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC2200
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-C240-M5S-CH
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX943A, JX944A
Epson CoverPlus - Extended service agreement - on-site - for WorkForce Pro RIPS WF-C879RDWF, WF-C869RD3TWFC, WF-C869RDTWF, WF-C869RDTWFC
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW781A, JW782A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW627A
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
WinRAR - Maintenance (1 year) - 1 user - volume - 100-199 licences - Win
Cisco Threat Defense Threat and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-TC=
Fastvue Reporter for SonicWall. Enterprise Plan. Five-Year Subscription
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
ReSharper 20-49 Commercial Annual Subscription 2nd Year(Each) (media: ESD Version: 10 End-user details required Serial number required Minimum order quantity: 20) ()
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zyxel iCard Anti-Virus - Subscription licence (1 year)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 10 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
3YR TECH§SW SUP 24X7 ET5XXX SVCS NON COMPR COV COMMISS
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15216-MD-ID-50=, 15216-MD-ID-50-RF
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 5YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW208A, JW209A, JY733A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW759A, JW760A, JW763A, JW765A
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years (2nd/3rd year) - pick-up and return
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW298A, JW299A, JY758A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QU626A, QU626AR
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance
PSS SWSS UPGRADES Cisco AnyConnect 500 User Plus Perpetual L
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Fastrack Option - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Digital Network Architecture Essentials - Term License - 1 switch - EA
Electronic HP Care Pack Software Technical Support - Technical support - for Novell Open Enterprise Server - phone consulting - 1 year - 10 incident - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW288A, JW289A, JW290A
Cisco Digital Network Architecture Advantage Cloud - Subscription licence (5 years) - 30 Mbps aggregated throughput, up to 15 Mbps
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH402A, JH402AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express for Microsoft Small Business Server - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier Bundle Starter Kit - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY791A
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
WD Hardware Support Advanced Replacement Service - Extended service agreement - advance hardware replacement - 5 years - shipment - must be purchased simultaneously with the product - for P/N: 1ES0111
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW241A, JW243A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
HPE Aruba Meridian Asset Tracking - Subscription licence (3 years) - 10000 square metres - ESD - Android, iOS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Belkin Extended Warranty - Extended service agreement - advance parts replacement - 1 year - must be purchased at time of order or up to 90 days from ship time - for P/N: F1DN116C, F1DN116C-3
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ400
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY690A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra DS4608
HPE Implementation Service - Installation / configuration
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox T10
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux Server - 2 sockets, 4 guests - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T920 ePrinter, T920 PostScript ePrinter
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (1 year) - 1 device
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for NSa 6700
Lenovo Committed Service Post Warranty Technician Installed Parts - Installation - 1 year - on-site - 24x7 - repair time: 6 hours - for System x3550 M5 8869
Cisco Threat Defense URL Filtering - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1140T-URL=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW267A, JW272A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
Red Hat Linux - Premium subscription (3 years) - 2 guests - 2 sockets - ESD
AudioCodes Customer Technical Support - Extended service agreement - 1 year - for Mediant 800
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 2500 endpoints - ESD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 25 additional nodes
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M602dn, 600 M602m, 600 M602n, 600 M602x
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 5 years - on-site
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ470W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW774A
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5508-50A, L-LIC-CT5508-50A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-50A, L-LIC-CT5508-50A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Installation and Startup - Installation / configuration - for VMware Capacity Planning Assessment - 1000 servers - 1 year
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Zyxel SecuReporter - Subscription licence (2 years)
Eaton Easy Battery+ - Battery replacement
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass Cx000V VM-Based Appliance - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux IA-32 - consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 4 processors - consulting - 3 years - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Digital Network Architecture Essentials - Term License (5 years) - 1 switch (24 fibre ports) - for P/N: C9300-24S-E, C9300-DNA-E-24S=
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for WorkForce Pro WF-M5299DW, WF-M5299DW (MEA), WF-M5299DW AA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW187AR
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 3, from CRM Basic, Offer - Win - Single Language
Hewlett Packard Enterprise Custom Asset Tag Service
NVIDIA Grid Virtual PC - Subscription licence renewal (45 months) - 1 concurrent user
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for MySQL Network for Linux/MS - phone consulting - 3 years - 9x5 - for Electronic HP Care Pack 24x7 Software Technical Support; MySQL Enterprise for Linux/MS
MadCap Doc-To-Help - Subscription licence renewal (1 year) + Platinum Maintenance and Support - Win
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - Medium Business, Small Business
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco CON-ECMU-FSKVM2W9
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - 1000 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Review Assistant - Subscription (renewal) (1 year) - 10 users - ESD - Win
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Power Pack+ Software - upgrade licence - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX935A
Cisco SMARTnet Software Support Service - Technical support - for C1AACAT38504K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 50000 endpoints - ESD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
HP Insights - Device License (3 years) - 25 users - hosted - ESD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N7K-C7010-B2S2E, N7K-C7010-B2S2E-RF, N7K-C7010-B2S2E-WS
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8697A#ACE, J8699A#ACC, J9447A#ABB, J9447A#ACC, J9447A#ACD, J9447A#ACE, J9447AR#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HGST Hardware Support Advanced Replacement Service - Extended service agreement - replacement - shipment
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-H800, BRC-H800/1, BRC-H800/WPW
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for NSa 6700
Cisco Meraki Insight Small - Subscription licence (5 years) - up to 250 Mbps - Enterprise Agreement - Booking Only
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q2D16A
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 10 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 5650, 5650 High Availability
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X230-18GP
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: UCS-FI-M-6324-UPG, UCS-FI-M6324UPG-RF, UCS-FI-M6324UPG-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - Floating Licence - 1 licence - volume - 20+ level - phone consulting - 2 years
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product
Electronic HP Care Pack Media Introduction Service - Technical support - 1 incident - on-site
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW231A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen10
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - unlimited guests - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License - 1 licence
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 400 - for Amazon Web Services - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - consulting - 3 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW211AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
4Y Foundation Care 24X7 wCDMR MLNXEDR MGMT BD Service
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 5 years - response time: NBD - for Symbol LS2208
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960X-48TD-L, WS-C2960X-48TD-L++, WS-C2960X-48TDL-RF, WS-C2960X-48TDL-WS
Operate Optimise Clearpass - Reconfigure self-registration portal page design (Client logo, requested splash page text et al.)
Cisco Meraki MS Series 320-48FP - Subscription licence (7 years) - for P/N: MS320-48FP-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 42TB storage array 1.2TB cache) - 1 year - shipment - 24x7 - response time: 4 h - for P/N: Q8B49A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for PowerEdge T340
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1121-8P
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 38 months - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Select with Refresh for Standard Battery - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 1500-1999 licences - Win, Android, Link-OS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW772A, JX920A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Sony PrimeSupport On-Demand - Extended service agreement - customisation - 1 day - on-site
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Workstation - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JW657A
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M5600
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-VML-K9= - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
WatchGuard Basic Security Suite - Subscription licence renewal (1 year) - 1 device - for Firebox M500
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: C8R07A#ACQ
HPE Advanced Support Access - Extended service agreement - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Extreme Networks ExtremeWorks Software Subscription - Technical support - phone consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N2348UPQ-BA-BUN, N2348UPQ-BA-BUN++
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - OEM - phone consulting - 4 years - 9x5
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for Flex Pro-13; IdeaPad 5 14IIL05; 5 15; 5 Pro 16; IdeaPad Flex 5 15ITL05; Legion 5 15; 5 17
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
LanSchool - Site Licence (subscription licence) (1 year) + Technical Support - 1 school (up to 1500 devices) - academic - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - phone consulting - 1 year - 9x5
Cisco SMARTnet Software Support Service - Technical support - for C1A2PNEX9300K9 - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T830
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
SonicWall Network Security Manager Essential - Subscription licence (4 Years)
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-VMS-K9= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 800 G6, 805 G8; EliteOne 800 G6; ProDesk 40X G6, 600 G6; ProOne 400 G6, 440 G6
Microsoft Azure DevOps Server - Software assurance - 1 device CAL - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
dotConnect for Oracle Professional Edition - Subscription licence (1 year) - 1 developer - ESD - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: A9K-MPA-4X10GE, A9K-MPA-4X10GE++=, A9K-MPA-4X10GE=, A9K-MPA-4X10GE-RF
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW257AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW321A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 42 months - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - response time: 2 business days - for Epson DS-32000; WorkForce DS-32000
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC52
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JZ075A
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX550 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Ivanti Speakeasy - 1 licence - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Microsoft Office Professional Edition - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Allied Telesis AT-IE200-6GT-80-NCA1
Zebra OneCare Select with Comprehensive and Battery Refresh - Extended service agreement - parts and labour - 5 years - on-site - response time: SBD - must be purchased within 30 days of the product purchase - for QLn 220, 320, 420
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
JetBrains Business Subscription - New releases update - for JetBrains All Products Pack - 1 user - commercial - ESD - 40% continuity discount - 1 year (3rd year)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - for HP A5800-48G-PoE Switch
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - repair time: 2 business days
Skype for Business Cloud PBX - Subscription licence - 1 user - academic, student - Open Value Subscription - Open Student, add-on to Skype for Business Online - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ270W
WatchGuard WGVXL201
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - consulting - 1 year - 24x7
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for NSsp 13700
HPE Installation & Startup Service - Installation / configuration
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
Cisco Meraki MX60W Enterprise - Subscription licence (3 years) - for P/N: MX60W-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for HP 3100-8-PoE v2 EI Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW806A, JW808A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW148A
Microsoft Dynamics 365 Layout - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Avocent Silver Hardware Maintenance - Extended service agreement - parts and labour - 5 years - for Digital DMPU108e
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL167AR, JL168AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-N5K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 25000 endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for SonicWall TZ570P
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL261A#ABB
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: CISCO3945/K9, CISCO3945/K9-RF, CISCO3945/K9-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE DP Express Network Backup Agent/Media/Backup Srv/BMDR - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW227A, JW227AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for C1FPCAT29002K9 - phone consulting - 1 year - 24x7
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - hosted - for P/N: MX65W-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - hosted - for P/N: MX65W-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW292A, JW293A, JY757A
WatchGuard WGVSM181
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280
Hewlett Packard Enterprise HG6E6E
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL1000 Pass-Thru System
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre Edge 93z; ThinkCentre M90a; M910z; M920z; M93z; X1
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH103AR
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for NSa 4700
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW831A
Microsoft Forefront Endpoint Protection - Subscription licence - 1 user - academic, Enterprise - Open Value Subscription - Level F - Win - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-VMM-K9= - phone consulting - 1 year - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (5 years) - 1 gateway
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Zebra Technical and Software Support - Technical support - for Wavelink TN Client 4-in-1 - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1006-X, ASR1006-X=, ASR1006-X-RF, ASR1006-X-WS
WatchGuard XTMv Large Office Intrusion Prevention Service - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG405A#ABB
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Microsoft 365 A5 Security - Subscription licence - 1 user - hosted - academic - Campus, School - from Windows A5 - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Easy Connect Premium - Subscription (early renewal) (3 years) - 1 server - non-commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Premium
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 2 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 2000 Modular Smart Array Snapshot 512 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
SWSS UPGRADES Cisco NCS 520 Series 2Port 10G Upgrade
Logitech Sync Plus - Subscription licence (3 years) - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
Parallels Desktop for Mac Business Edition - Subscription licence (2 years) - 1 user - academic, volume - 51-100 licences - Mac
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 826041-B21, 826090-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW239A, JW239AR, JW240A
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
SuSE Linux Enterprise Server for SAP Flexible License - Subscription (3 years) + 3 Years 24x7 Support - 2 sockets/1-2 virtual machines
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Intune - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Enterprise Bundle Starter Kit - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unified Communications Manager Business Edition 6000 Enhanced User (v. 10.x) - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 50-99 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 500 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M4-B-A2, UCS-SPB200M4BA2-WS
Poly Premier - extended service agreement - on-site
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY986A
Red Hat Enterprise Virtualization - Premium subscription (1 year) + 1 Year 24x7 Support - 2 sockets - Linux
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 1000-4999 licences - Win, Mac
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW806A, JW808A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG875A#AC3, JG875A#AC4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW788A
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Mellanox InfiniBand QDR/FDR 324 Port Switch Chassis
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL20 Gen10, DL20 Gen10 Entry, DL20 Gen10 Performance, DL20 Gen10 solution
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP StorageWorks DP Express Backup Server / SBS Package - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-T=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Yealink MVC-400 Advanced Hardware Replacement Warranty 3YRS
Cisco Partner Lifecycle Services - Technical support - for N93-LAN1K9, N93-LAN1K9= - phone consulting - 24x7 - response time: 30 min
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW824A, JW826A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for FirePOWER 4115
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL190r Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW162A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: NBD - for P/N: DDM46-CR01-012A
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 5000 devices - ESD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce Pro WF-C529RDTW, WF-C529RDW
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 25 months - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 47 months - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for NSa 6700
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce DS-780N
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - 16 processors - phone consulting - 1 year - 24x7
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - hosted - volume - 2500+ licences - Android, iOS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY737A
Lenovo Patch Bundle for SCCM - Subscription licence (4 Years)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: 4 h - for P/N: WS-C2960X-24TS-L, WS-C2960X-24TS-L++, WS-C2960X24TS-L-RF, WS-C2960X-24TSL-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2, Enterprise Flow 7000 s3
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HP Insight Control Enviroment w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW231A
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 500-999 licences - electronic
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Zebra OneCare for Enterprise Select - Extended service agreement - replacement - 1 year - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra TC51
Cisco Solution Support - Technical support - for C9500-DNA-24Y4C-A=, C9500-DNA-24Y4C-A - phone consulting - 24x7 - response time: 30 min
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
Electronic HP Care Pack - Extended service agreement - labour - 1 year - on-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks MSL8096
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (3 months) - 1 concurrent user
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL320A
SonicWall Standard Support - Technical support - for SonicWall NSv 1600 - for KVM - phone consulting - 1 year - 8x5
HPE Aruba Central Foundation - Subscription licence (1 year) - 1 switch (24 ports) - hosted - ESD - for HPE Aruba 2930F 12, 2930F 48, 2930F 8G, 2930M 24, 2930M 40, 2930M 48, 6200F 24, 6200F 48
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW775A, JW776A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki VMX100 - Subscription licence (1 day) + 1 Day Support - 1 virtual machine
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1, from CRM Basic, Offer - Win
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (1 year) - 1 concurrent user
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service for SOHO - Subscription licence (1 year) - 1 appliance - for SonicWall SOHO
Microsoft Dynamics CRM Professional CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h
Cisco Digital Network Architecture Endpoint - Term License (3 years) - for P/N: AIR-DNA-EP
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to CRM Basic, Offer - All Languages
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for PageWide Managed P55250dw
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Enterprise - Open Value Subscription - Level E - Open Faculty - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years) - 4 Gbps throughput
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FP8120-K9, FP8120-K9-RF
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-SW-K9 - phone consulting - 1 year - 24x7
NETGEAR ProSupport OnCall 24x7 - Technical support - phone consulting - 5 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ470W
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSB-B200-M4-U, UCSB-B200-M4-U-RF, UCSB-B200-M4-U-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SNTC 24X7X4 Catalyst 9300 24 port mGig and UPOE Net
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10M-SEC-3S= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 868872-371, 868872-421, 868873-001, 868873-371, 868873-421, 871467-291, 871468-291
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence (1 year) - 1 device
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (1 year) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG682A#ABB
Eaton Intelligent Power Manager Monitor - Subscription licence (1 year) - 1 node - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JZ075A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4110T-TMC=
SonicWall Network Security Manager Essential - Subscription licence (1 year)
Juniper Networks Contrail Service Orchestration - Subscription licence (1 year) + Annual Support - 2 virtual machines, 25 virtualised network functions (VNFs) - Linux
HPE Installation & Startup Service - Installation / configuration - for HPE Intelligent Management Center
PNY Warranty Extension Pack 005 - Extended service agreement - replacement - 2 years (4th/5th year) - for Grid K2; Quadro K4000, K4200, K5200, K6000; Tesla K80
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Enterprise Package - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra ZD410, ZD420
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 500-999 users - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE 24x7 Software Technical Support - Technical support - for VMware vCloud Suite Enterprise w/3 years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Standard - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JZ075A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1-CISCO4331/K9
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AP863B#A1X, AP863B#AKL, AP863B#ARM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB
HP Touchpoint Manager Basic - Subscription licence (2 years) - 1 user, 1 device - prepaid - electronic - Win, Android, iOS
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC300
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW818A, JW820A
NVIDIA Grid Virtual Apps - Subscription licence renewal (2 months) - 1 concurrent user
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - academic, promo - OLP: Academic - Win - Single Language
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Client License - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW653A, JW654A, JW654AR, JW655A, JW656A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for Cisco Meraki MX68CW
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-EP-MDS9148S-1, UCS-EPMDS9148S1-RF, UCS-EPMDS9148S1-WS
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE SN4000B FICON Accelerator - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Jetmobile SecureJet Print Oil and Gas - 1 connector - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
SolarWinds Maintenance - Technical support (renewal) - for SolarWinds DameWare Remote Control - 1 user - volume - 6-9 licences - phone consulting - 1 year - 24x7
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV, promo - OLP: Government - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 43 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Exchange Server Standard CAL - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9500-24Y4C-A, C9500-24Y4C-A=, C9500-24Y4C-A-RF
Cisco Smart Net Total Care Software Support Service - Technical support - for HCS-STD-OPA-SI-USR - phone consulting - 1 year - 24x7
APC Start-UP Service - Installation / configuration - 1 incident - on-site - 24x7 - for P/N: SLB15K20F3, SLB30K40F3
HGST StorChoice Silver - Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD
WatchGuard WGCXL171
HPE Critical Advantage L2 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY791A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW831A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL376A
Wavelink SpeakEasy - Maintenance (1 year)
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP e-SupportPack - Extended service agreement - parts and labour - 4 years - on-site
SonicWall Gateway Anti-Virus, Anti-Spyware, Intrusion Prevention and Application Intelligence for SonicWALL NSA 2600 - Subscription licence (1 year) - 1 appliance - for NSa 2600, 2600 High Availability, 2600 TotalSecure
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics CRM Server - Software assurance - 1 server, 5 CALs - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License (3 years) - 1 switch (48 fibre ports) - for P/N: C9300-48S-A, C9300-DNA-A-48S=
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT3504-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT3504-1A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
JetBrains Business Subscription - New releases update - for JetBrains Clion - 1 user - commercial - ESD - 20% continuity discount - 1 year (2nd year)
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 1 year - shipment - 24x7 - response time: next day - for Firebox M570
Cisco Solution Support - technical support - for C9500-DNA-16X-E, C9500-DNA-12Q-E=, C9500-DNA-24Y4C-E=, C9500-DNA-24Y4C-E, C9500-DNA-16X-E=, C9500-DNA-12Q-E
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 58 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, add-on to user Core CAL / ECAL - All Languages
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: N9K-C9336PQ, N9K-C9336PQ=, N9K-C9336PQ-RF, N9K-C9336PQ-WS
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from MSA2000 Snapshot 64 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 2 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for NSsp 13700
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T35-W
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - 16 cores - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M75s Gen 2; M75t Gen 2; M80; V50s-07; V50t Gen 2 13; V55t-15
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW774A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9468A#ABB, J9468A#ACD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Avocent Silver Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DMPU4032-G01
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY986A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for FICON CUP - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 4 years - 9x5 - for ProBook 450 G2, 450 G3, 450 G4, 450 G5, 455r G6, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE LoadRunner Wireless Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1140T-TM=
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE 3PAR Virtual Domains - Subscription licence (90 days) - evaluation - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 2 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 1 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years)
HPE VPN Access Service - Installation / configuration
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unity Connection Voice Messaging (v. 10.x) - 1 licence - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 1 TB storage space - phone consulting - 3 years - 24x7 - response time: 1 h
Microsoft Office 365 Advanced Security Management - Subscription licence (1 month) - 1 user - hosted - academic, Student - Campus, School - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL356A#BB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - on-site - response time: NBD - for PageWide MFP 377dw
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for NSa 6700
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - academic, Student - Open Value Subscription - Open Student, Offer - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-P9500, SC-P9500 Spectro
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic, Student, Enterprise - Open Value Subscription - Open Student - All Languages
Arista A-Care Software - Technical support - phone consulting - 1 month - 24x7 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW831A
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5508-25A, L-LIC-CT5508-25A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-25A, L-LIC-CT5508-25A
Juniper Networks Web Filtering for Secure Services Gateway 520 - Subscription licence (1st year) - 1 device
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (19 months) - 1 concurrent user
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Envy 100 D410, 11X D411, 12X, 76XX; Photosmart 7510 C311, Ink Advantage K510
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
Xerox Mobile Print Cloud - Subscription licence (1 year) - 100 device enablement - for Phaser 6510; VersaLink B400, B405; WorkCentre 3345, 53XX, 5755, 5865, 59XX, 65XX, 7220
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Nebula Professional Pack License (Per Device) 7 YEAR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Europe
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY793A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 1-100 licences - phone consulting - 5 years - 9x5
WatchGuard Application Control for XTMv Large Office - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - volume - Tier 1 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Microsoft Azure Active Directory Premium P2 - Subscription licence (1 month) - 1 user - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6500C
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 4 sockets, 1 guest - phone consulting - 1 year - 24x7
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Sony Equipment Exchange Service - Extended service agreement - replacement - 1 year - shipment - for Sony UBP-X1100ES
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
XML Author Professional - Maintenance (1 year) - 1 named user - Linux, UNIX, Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - academic - ESD - for retail customers - consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant ML150 Gen9, ML150 Gen9 Base, ML150 Gen9 Entry, ML150 Gen9 Performance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 5 hosts - phone consulting - 3 years - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JY793A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Microsoft Exchange Online Archiving for Exchange Online AddOn - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6010C
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-PI-BASE - phone consulting - 1 year - 24x7
Microsoft Dynamics AX Professional Direct - Technical support - 1 user - academic, Student, Faculty - Campus, School, EES - phone consulting - 1 month - 24x7 - response time: 1 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
APC Extended Warranty (Renewal or High Volume) - Extended service agreement (for 1 accessory) - 1 year - for P/N: GVX1250K1500HS, PDPMIB1N-40, PDPMIB2N-20, PDPPDU-40, PDPUPS1N-40, PDPUPS2N-20
Allied Telesis AT-XS916MXT-NCP1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle - OEM - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG682A#ABB
HPE LoadRunner Templates Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco Smart Net Total Care Software Support Service - Technical support - for S-A9K-9901-120AIP - phone consulting - 1 year - 24x7 - for P/N: S-A9K-9901-120AIP
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5799, WF-M5799DWF
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2140T-T=
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4331-DNA, ISR4331-DNA-PM
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 2 years - on-site - response time: 2 business days - for WorkForce Pro RIPS WF-C879RDWF, WF-C869RD3TWFC, WF-C869RDTWF, WF-C869RDTWFC
HPE Docker Datacenter - Subscription licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - ESD - UNIX
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Wavelink Maintenance Plan - Technical support - for Wavelink TN Client for PPC2003 2-in-1 - phone consulting - 1 year - 12x5
Allied Telesis Autonomous Wave Control Channel Blanket - Subscription licence (5 years) - up to 120 access points
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki MX90 Enterprise - Subscription licence (3 years) - for Cisco Meraki MX90
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6900 48G 4XG 2QSFP ARM ONIE AC Switch
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for NSa 4700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for VMware - 1-2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-BAS, MIG-12X-ESSTOBAS, UPG-CUCM-BASIC, UPG-UCM1012-BAS, UPG-UCM1112-BAS, UPG-UCM9TO12-BAS - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ509A
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 10000-14999 licences - Win, Android, Link-OS
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZC350
Engineer labour for overhaul of UPS - Normal working hours.Cost includes engineer labour to complete an overhaul during normal working hours, and assumes that the UPS has clear and unobstructed access
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASA5545-FPWR-K9, ASA5545-FPWR-K9-RF, ASA5545-FPWR-K9-WS
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 2500 endpoints - ESD - Linux, Win, Mac, iOS
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days - for Mediant 2600 E-SBC
Cisco SMARTnet Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open, for CRMOL Basic, Offer - All Languages
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 24x7 Standard Support - 1 appliance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Zebra Technical and Software Support - Technical support - 1-250 licences - phone consulting - 5 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
FALCON X3+ EOC OVERNIGHT 5 YRS SVCS COMPREHENSIVE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Electronic HP Care Pack Software Technical Support - Technical support - for Symas CDS - phone consulting - 3 years - 9x5
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-1G-AX-3S= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9300-24T-A, C9300-24T-A=, C9300-24T-A-RF
Cisco Meraki Secure SD-WAN Plus - Subscription licence (10 years) + Support - for P/N: MX64-HW
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 floating licence - volume - 20+ level - phone consulting - 1 year
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JC772AR#ABH, JG336A#ABB, JG554AR#B8X
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Zebra MC55A0, MC55N0
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Cisco CON-ECMU-NC55PCAD
HPE Installation Service - Installation / configuration - on-site
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 5412, 5412-92, 5412-96; HP Switch 5412, Switch 5412zl-96
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 10-49 licences - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 250-499 licences
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Windows Enterprise for SA - Subscription licence (1 month) - 1 additional user - EA Subscription, EES - All Languages
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL with KMIP - consulting - 3 years - 8x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL356A#BB
Cisco ASA with FirePOWER Services IPS - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516-TA=
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-48PW-S-RF, WS-C3850-48PW-S-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P8000
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics AX Additional Storage - Subscription licence (1 month) - additional 1 GB extra storage - academic, Student, Faculty - Campus, School, EES - Win - All Languages
1Yr ProSupport and 4hr Mission Critical Sn: 6KVWBB2 Date: 2022-01-27 2023-01-27
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 21-30 licences - phone consulting - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Enterprise - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Digital Sender Flow 8500 fn1; ScanJet Enterprise 8500 fn1
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Microsoft Technology Associate (MTA) - Microsoft Certified Educator (MCE) - pre-purchasing training funds unit - 125 exam vouchers - volume, ACAD - Open Value - Level F
Cisco Secure Network Analytics Threat Intelligence - Subscription licence (3 years) - ESD - for P/N: L-LC-TI-FC2K=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Zebra LI4278
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
Zebra OneCare Select with Comprehensive - Extended service agreement - parts and labour - 3 years - on-site - response time: SBD - must be purchased after 30 days of the product purchase - for ZXP Series 7
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for NSa 4700
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 2500-4999 licences - ESD
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 5 years - repair time: 2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW674A, JW674AR, JW675A, JW675AR, JW676A, JW677A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware Site Recovery Manager - OEM - phone consulting - 4 years - 9x5
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70a Gen 2; M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 PCs - phone consulting - 5 years - 24x7
WatchGuard Application Control - Subscription licence (1 year) - for Firebox T35-W
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 100 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Cisco Meraki Enterprise - Subscription licence (3 years) - hosted - for P/N: MX64W-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Kodak Alaris On-Site Service Essential - Extended service agreement - parts and labour - 3 years - on-site - for Kodak I3500
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG1900
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Unified Threat Management Appliance UTM10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSa 9650, 9650 High Availability
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Electronic HP Care Pack Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B82B, Q8D14B, Q8J28A, Q8J28AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Log Insight w/3 Years 24x7 Support - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE LoadRunner Templates Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 2 PB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N2232PP-FA-BUN, N2232PP-FA-BUN++
Cloudera Enterprise Basic - Subscription licence (3 years) + 3 Years 24x7 Support - 15 moonshot cartridges - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX937AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1150T-T=
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-AD-M4 - phone consulting - 1 year - 24x7 - for P/N: NXOS-AD-M4, NXOS-AD-M4=
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY712A, JY712AR, JY714A#ABA, JY714AR, JY718A, JY976A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
Cisco SMARTnet Software Support Service - Technical support - for N3548-LAN1K9, N3548-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N3548-LAN1K9, N3548-LAN1K9=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Engage One Basic I/O Connectivity Base; EngageGo Base Jacket
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U58A#AKJ, Q0U60A#ABB, Q0U60A#ABU, Q0U60A#ACD, Q0U60A#ACE, Q0U60A#ACQ, Q0U60A#AKJ
JetBrains Business Subscription - New releases update - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW173A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-0651, 02-SSC-0921, 02-SSC-1475, 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
Epson CoverPlus - Extended service agreement - parts - 4 years - for WorkForce Pro WF-M5799, WF-M5799DWF
Cisco SMARTnet Software Support Service - Technical support - for ISE-5VM-K9, ISE-5VM-M-K9, L-ISE-5VM-K9, L-ISE-5VM-M-K9, R-ISE-5VM-K9, R-ISE-5VM-M-K9 - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JY791A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Email Security Outbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7
Cisco Partner Lifecycle Services - Technical support - for C9200L-DNA-E-48, C9200L-DNA-E-48= - phone consulting - 24x7 - response time: 30 min
Allied Telesis Autonomous Management Framework Security Controller - Subscription licence (5 years)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Team Members - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - Offer - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 867056-B21, 867056-B21#ABA
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JY791A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL072-61001, JL072AR
ODAC Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
Microsoft Enterprise Mobility + Security E3 - Subscription licence (1 month) - 1 user - hosted - volume - add-on to device ECAL - All Languages
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW829A, JW830A, JW831A, JW832A
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24P-E, WS-C3850-24P-E-RF, WS-C3850-24P-E-WS
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-10X-ESS-A - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW812AR, JW814AR
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open - All Languages
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE 4X; QLogic IB 4X
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 1 additional node
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ470
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Implementation Service - Installation / configuration
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HC3V0E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E4500-24-PoE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware Infrastructure Starter - 10 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: AT-X230-18GP
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH049AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
Zyxel SecuExtender IPSec VPN Client - Subscription licence (3 years) - 5 users - Win, Mac
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW771A
Cisco Meraki MR Series Advanced - Subscription upgrade licence (3 years) + 3 Years Advanced Upgrade Support
Cisco Meraki MR Series Advanced - Subscription upgrade licence (3 years) + 3 Years Advanced Upgrade Support
HP Service Virtualization Designer Premium - Term License (3 months) - 1 seat - electronic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Premium License ) - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8993A#ABB
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-2-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Branch Intelligent Management Software - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Microsoft Exchange Online - Subscription licence - 1 inactive user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Power Pack+ Software - upgrade licence - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (3 years) + 3 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Microsoft Azure Active Directory Premium - Subscription licence - 1 user - hosted - academic - Campus, School, EES - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen10
Juniper Networks Juniper-Websense enhanced Web filtering for SRX5400/5400E Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW174A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Zebra MK3100 Micro
Microsoft Azure Active Directory Premium - Subscription licence - 1 user - hosted - academic, Student - Open Value Subscription - Open - All Languages
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Computrace Mobile Basic - Subscription licence (1 year) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AJ766A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 licences - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere 2.x Enterprise Plus Edition / HPE Insight Control - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW671A
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
Cisco Smart Net Total Care Software Support Service - Technical support - for FL-UCSE-VS7-FND - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
EaseOfCare 3 Year Overnight Comprehensive Warranty for Magellan 9400i Scanner Only Series
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-24P-E-RF, WS-C3850-24P-E-WS
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c G5
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8300
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (34 months) - 1 concurrent user
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH379A#AC4, JH379AR#ABA, JH380A#AC3, JH380AR#ABA, JH381A#AC3, JH381A#AC4, JH381AR#ABA
WatchGuard WebBlocker for XTMv Medium Office - Subscription licence (1 year) - 1 virtual appliance
Hewlett Packard Enterprise Inside/desk Large Product Delivery Service
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB
Cisco Digital Network Architecture Advantage - Term License - 24 ports
HPE Cloud Managed - Subscription licence (1 year) - hosted - non-commercial - for ProLiant EC200a Premium
HPE Implementation Service - Installation / configuration
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for TekTerm Client - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Cloudera Enterprise Basic - Subscription licence (3 years) + 3 Years 8x5 Support - 15 moonshot cartridges - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser F PJB projectors) - 5 years - shipment
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - 1 guest - 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M5600
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Exchange Online Protection - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 41 months - 24x7 - response time: 4 h
Cisco CON-PSBU-LGMT3X93
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Standard Edition - 3 processors - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for Network Security Virtual (NSV) 270
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - 25 additional nodes - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Enterprise product group - 2 processors - phone consulting - 4 years - 9x5
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6500C
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW239AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCSB-B200-M5-U, UCSB-B200-M5-U-RF, UCSB-B200-M5-U-WS
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Microsoft Project Online Premium - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center User Access Management Software - 50 additional users - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce ES-580W
NVIDIA Grid Virtual Apps - Subscription licence renewal (31 months) - 1 concurrent user
HPE Docker Enterprise Edition Standard - Subscription upgrade licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkPad L13 Yoga Gen 2; L14 Gen 1; L15 Gen 1; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW267A, JW272A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP E24u G4, E27u G4, Z24f G3, Z24u G3, Z25xs G3, Z27k G3, Z27q G3, Z27u G3, Z27xs G3
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
Cisco Service Provider Software Support Service - Technical support - for L-ASR920-S-I-A= - phone consulting - 1 year - 24x7 - for P/N: L-ASR920-S-I-A=
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 50-99 licences - includes ATP for Office 365 or G Suite
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Mobility Master Virtual Appliance - up to 50 devices - ESD - phone consulting - 3 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW298A, JW299A, JY758A
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Workforce Connect PTT Pro - Subscription licence (3 years) - hosted - Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW831A
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open - All Languages
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for R-DCNM-SVR-10-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11.52TB cache storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B64B, Q8B64BR, Q8C28B, Q8C50B, Q8D01B
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Adobe Dreamweaver CC for teams - Subscription Renewal - 1 named user - academic - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
Juniper Networks Unified Threat Management for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
Lenovo Onsite Upgrade - Extended service agreement - parts and labour - 1 year - on-site - for IdeaPad 1 14; 1 15; 3 14; 3 15; 3 15IGL05; 3 15IML05; 3 17; IdeaPad Gaming 3 15
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE MSL4048; StorageWorks MSL4048; StoreEver MSL4048, MSL4048 LTO-5
Allied Telesis Vista Manager SNMP - Subscription licence (5 years) - for P/N: AT-VST-APL-06-60, AT-VST-APL-10-60
Cisco Meraki MR Series Advanced - subscription upgrade licence (1 day) + 1 Day Advanced Upgrade Support - 1 licence
Cisco SMARTnet Software Support Service - Technical support - for Cisco TelePresence Video Communication Server Expressway - 1 licence - phone consulting - 1 year - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for R-SV-DR-DIR-SW-K9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8993A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 10 Mbps throughput
Juniper Networks Web Filtering for Secure Services Gateway 320 - Subscription licence (1st year) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW239AR
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, Studio x360 G5
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - OEM - phone consulting - 5 years - 24x7
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
DriveSecurity - Subscription licence (5 years) - volume - 50000+ level - Win, Mac
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - upgrade licence - 1 PB capacity - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) - hosted - for P/N: MX64-HW
HPE Foundation Care Software Support 9x5 - Technical support - for HPE B-series SAN Switch Power Pack+ - 8 - 24 ports - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4500X-40X-ES, WS-C4500X-40XES-RF, WS-C4500X-40XES-WS
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 VMs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL072-61001, JL072AR
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
SonicWall Analytics - Subscription licence (1 year) - for SonicWall TZ350 Wireless-AC
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C3850-24T-S-WS
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX68W-HW
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1121X-8P
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox T10
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: A9K-BNG-LIC-8K, A9K-BNG-LIC-8K=
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Gateway Anti-Malware and Intrusion Prevention for TZ 300 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ300
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HP Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Virtual Connect FlexFabric-20/40 F8 Module
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 5-24 licences
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 50-99 licences - Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSB-B480-M5-U, UCSB-B480-M5-U-RF, UCSB-B480-M5-U-WS
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 100 devices - ESD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive GMS 24X7 Support - Technical support - for SonicWALL GMS - 100 additional nodes - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 5 years - 9x5
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (1 year)
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - for AT IE510-28GSX
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW812AR, JW814AR
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
NETGEAR Business Central Wireless Manager - Subscription licence (1 year) - 50 access points - hosted
Arista A-Care 4 Hour - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - for P/N: JH803A, JH804A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server - 4 guests, 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux for VMware w/1 Year 24x7 Support - up to 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Apollo pc40
StorMagic Platinum Support - Technical support (extension) - for StorMagic SvSAN - 12 TB capacity - emergency phone consulting - 1 year - 24x7 - response time: 1 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - Capacity License - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M4600
Belkin Extended Warranty - Extended service agreement - advance parts replacement - 2 years - must be purchased at time of order or up to 90 days from ship time - for P/N: F1DN104C-3EA, F1DN104K-3AU, F1DN104K-3EA, F1DN104KVM-UN-3, F1DN104P-3au, F1DN104P-3EA
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks DP Express Backup Server / SBS Package - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco LIC-VMX-S-ENT-1D
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
Cisco Smart Net Total Care Software Support Service - Technical support - for N3548-ALGK9, N3548-ALGK9= - phone consulting - 1 year - 24x7 - for P/N: N3548-ALGK9, N3548-ALGK9=
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW812AR, JW814AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service for TZ 400 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ400
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSC-C240-M4SX, UCSC-C240-M4SX=, UCSC-C240-M4SX-RF, UCSC-C240-M4SX-WS
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization plus Red Hat Enterprise Linux for Virtual Data Center - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
SonicWall Content Filtering Service Premium Business Edition for NSV 470 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE LoadRunner Templates Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks P2000 Remote Snap - 1 disk array - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SWSS UPGRADES DCNM for SAN License for MDS 9700
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center IPSec/VPN Manager Software - 25 additional nodes - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 100 virtual machines - phone consulting - 1 year - 24x7
DNAC1 Adv. Term C3850 48P 1Y
Microsoft Enterprise Mobility + Security A3 - Subscription licence (1 month) - 1 user - hosted - volume - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW328AR
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - phone consulting - 3 years - 9x5
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Fabric Orchestrator Starter Kit Advanced Monitoring - 250 nodes - phone consulting - 1 year - 24x7
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (3 years) - 100 users - for P/N: 01-SSC-7426
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for NSa 3700
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Red Hat Enterprise Linux Server - Premium subscription (1 year) + 1 Year 9x5 Support - 2 sockets, 1 guest
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for NSa 6700
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
WatchGuard WGCLG003
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW328AR
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 6 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CT5520-50-K9, AIR-CT5520-50-K9++, AIR-CT5520-50K9-RF, AIR-CT5520-50K9-WS
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M400
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Apollo pc40
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Critical Advantage L3 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkStation P300; P310; P320; P330; P330 Gen 2; P340; P348; P350; P360
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service Software Upgrade - Technical support - for L-LIC-CTVM-1A - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Essentials - Term License (3 years) - 48 ports
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX65-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Microsoft Dynamics 365 Customer Insights Additional Profiles Add On - Subscription licence - hosted - academic, volume - All Languages
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD
Workforce Connect PTT Pro - Subscription licence (3 years) - 1 device - hosted - volume - Tier 1 - Android
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-AP1832I-E-K9C, AIR-AP1832IEK9C-RF, AIR-AP1832IEK9C-WS
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard WGVLG141
Cisco Collaboration Flex Plan Partner Hosted Calling - Subscription licence - 1 named user - hosted - volume - Tier 1
Cisco CON-ECMUS-LLS1APN
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JC772AR#ABH, JG336A#ABB, JG554AR#B8X
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 4 cores - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Vista Manager AWC Wireless - Subscription licence (1 year) - up to 10 access points
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ400W
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH049AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JF242A#ABB
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra ZT620
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
D-Link Assist Silver Category C - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DAP-2020, 2230, 2610, DWL-3610, 6610; DGS 1100, 1210, 1500
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center Remote Desktop - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE LoadRunner Shunra NV - Term License (3 months) - ESD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JX948A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AM447AR, AM448AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ270W
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 7309CAX
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - upgrade from Standard - phone consulting - 3 years - 9x5 - response time: 2 h
Epson CP05RTBSHA34
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-HA - phone consulting - 1 year - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (34 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
Microsoft Bing Maps Light Known - Subscription licence - 500 users - Open Value - additional product - Win - Single Language
HP Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - 6 hours (repair) - for StoreFabric SN6500C
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Core & Aggregation Advanced - Term License (5 years) - 100 Gbps - SIA - for Network Convergence System 5501, 5502, 5504, 5508, 55A1, 55A2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps / Customer Engagement Plan / Unified Operations Plan - 1 user - GOV, promo - Open Value Subscription - Level D - additional product, Open - consulting - 1 month - 24x7 - response time: 1 h - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - response time: 2 business days - for WorkForce DS-870, DS-870 Kofax VRS, DS-870N
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW777A, JW778A
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
LiveAction Maintenance Plan - Technical support - for LiveAction LiveNX - licence - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway - includes entitlement for 1 year to Spotlight Secure Connector
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Conversion subscription licence (3 years) - Trial
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Enterprise Software Support Operating Systems - Technical support - for 4P+ Server - phone consulting - 3 years - 24x7 - for ThinkAgile HX7820 Appliance; HX7821 Certified Node; ThinkSystem SN850; SR850; SR950
Hewlett Packard Enterprise HC3L4E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for Epson TM-T70II-DT; TM T70II
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 2 years - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL376A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY793A
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Kodak Alaris Care Kit On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h - repair time: 8 hours - for Kodak i5250
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
FileMaker - License (renewal) (3 years) - 1 concurrent connection - volume, corporate - Tier 5 (100-249)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1395, 02-SSC-1468
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-52GPXM-10, AT-X530-52GPXM-30, AT-X530-52GPXM-50
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JY986A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 500 devices - ESD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-24TS-S, WS-C3650-24TS-S-RF, WS-C3650-24TS-S-WS
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSsp 15700
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation - phone consulting - 1 year - 24x7
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - 10 virtual appliances - for P/N: 01-SSC-5875, 01-SSC-6187
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce DS-60000, DS-60000N
HPE Foundation Care Software Support 24x7 - Technical support - for Software Option (1X0) - consulting - 3 years - 24x7 - response time: 2 h
Cisco CON-PSBU-LPPIF100
Cisco Smart Net Total Care Software Support Service - Technical support - for N3K-ES-XF, N3K-ES-XF= - phone consulting - 1 year - 24x7 - for P/N: N3K-ES-XF, N3K-ES-XF=
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - consulting - 4 years - 8x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - phone consulting - 3 years - 24x7
Microsoft Project Online Premium - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for ENVY x360 Laptop; Laptop 14, 15, 17; Pavilion Laptop 15; Pavilion x360 Laptop
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10 Performance
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
Cisco CON-ECMU-NC55AD0S
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Advanced w/3 Years 9x5 Support - 25 VMs - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ510A
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JY793A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour (for appliance with 10000 devices licence) - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-8-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-AP-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - repair time: next business day - must be purchased within 90 days of the product purchase - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2540 M5, TX2550 M5, TX2560 M2
Microsoft Azure Active Directory Premium P2 - Subscription licence (1 month) - 1 user - hosted - academic, Student - Campus, School, EES - All Languages
TADL Assist Warranty Extension - Extended service agreement
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-10-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
StorTrec Bronze On-Site Support for 12-26 Bay Rackmounts (DC) with Next Business Day Response; Monday-Friday 9am-5pm
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 7YR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 2 business days
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C1000-24P-4G-L
HPE Standard Delivery Service - Extended service agreement - delivery - on-site
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 843407-B21, 851341-B21
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
NETGEAR Email Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM600
HPE 24x7 Software Technical Support - Technical support - for HPE Hot Plug Advanced Pack - phone consulting - 4 years - 24x7
Microsoft Dynamics 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL376A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY791A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for SonicWall TZ570W
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Arista A-Care 4-Hour Replacement Service - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - for P/N: JH581A, JH582A
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY792A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW227AR
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for JC824A
Cisco Meraki Insight Small - Subscription licence (3 years) - up to 250 Mbps
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - 1 device - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NETGEAR Insight Pro - Subscription licence (1 year) - 1 managed device - hosted
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible - Subscription (3 years) + 3 Years 24x7 Support - 1 licence
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW257AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - phone consulting - 3 years - 24x7 - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 64
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 2500-4999 licences - ESD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW257AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: VG204XM, VG204XM-RF, VG204XM-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 225 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: DW027AR#ACJ, Q1523BR#AB2, Q1523BR#ABG, Q1523BR#ABU, Q1523BR#ACE, Q1523BR#ACJ
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW220A, JW221A, JW222A, JW223A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeAnalytics - 12000 clients - phone consulting - 1 year - 24x7
Cisco CON-SNTP-LA9KMOPS
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 1501-3000 licences - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
TSS Preowned High Perf 8x5 1YR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for TZ 400 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ400
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Enterprise - phone consulting - 5 years - 24x7
Sony - Remote training - for TEOS - 2 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for C1-4330-PERF-K9 - phone consulting - 1 year - 24x7 - for P/N: C1-4330-PERF1-K9, C1-4330-PERF-K9
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FP7120-K9, FP7120-K9-RF, FP7120-K9-WS
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 1-4 licences - phone consulting - 2 years
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - upgrade from VMware vSphere Enterprise Plus Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW777A, JW778A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Enterprise Edition - 10 packs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 8x5 - response time: next business day ( for requests before 3:00 p.m.)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 8DY47-SCED-QT11, DDY47-FCED-001A, DDY47-UCED-001A
Hewlett Packard Enterprise HY5M5E
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 500 users
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QW914A, QW914A#ABH, QW914AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
Cisco Secure Firewall 3110 Threat Defence 3Y Subs
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 150, 200, 250, 7000 E809, 7110, 75XX, 7612, 8040; Officejet Pro 8500 A909, 8740
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - All Languages
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeWireless V2110 Virtual Gateway - 8 access points - phone consulting - 1 year - 24x7 - Rest of World
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 5 years - 24x7
SonicWall Analytics (Syslog) - Subscription licence (3 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - FabLab - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW227AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (3 years)
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement (renewal) - replacement - 2 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC51
HPE - Extended service agreement - maintenance - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment - 1 processor - consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - upgrade from VMware vSphere Enterprise Plus Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - hosted - for P/N: MX65-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - hosted - for P/N: MX65-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
Zebra OneCare Essential - Extended service agreement - parts and labour - 1 year - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 30000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
Soti MobiControl On-Premise - Subscription licence (1 month) + Standard Support - hosted - Win, Android, iOS, Windows Phone
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW772A, JX920A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 25000 endpoints - ESD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (35 months) - 1 concurrent user
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE - Extended service agreement - parts and labour - 1 year - on-site
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Enterprise - phone consulting - 4 years - 24x7
NETGEAR Insight Instant VPN - Subscription licence (3 years) - hosted
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 3 years - 9x5 - response time: next available agent - 1000+ seats
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-CT5520-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5520-1A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreVirtual VSA Software 2014 - 50 TB capacity, 300 packs - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX935A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 10 virtual machines - phone consulting - 1 year - 24x7
Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra WT41N0
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - consulting - 4 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Eaton Easy Battery+ - Battery replacement
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for StorageWorks 1000i Virtual Library System
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - consulting - 5 years - 24x7
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q1J11AR, Q1J12AR, Q1J13AR, Q1J14AR, Q1J15AR, Q1J17AR, Q1J18AR, Q1J19AR, Q1J20AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG1100; ZyWALL 1100
Microsoft Mobile Asset Management Drive Analytics - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - North America
Cisco SMARTnet Software Support Service - Technical support - for C1F1PASR1K9 - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW146A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL319A
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M4-B-S1, UCS-SPB200M4BS1-RF, UCS-SPB200M4BS1-WS
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N9W99AR, N9X00AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX933A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8772B#ABB, J8772B#ACC
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - upgrade from VMware Infrastructure 3 Starter - phone consulting - 4 years - 9x5
HP Absolute Data & Device Security Premium - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY737A
JetBrains Business Subscription - New releases update - for JetBrains WebStorm (v. 11.x) - 1 user - commercial - ESD - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour (for single slot cradles) - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Aruba Central Foundation - Subscription Licence - 1 Access Point - 3 Year - Electronic
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual PC - Subscription licence renewal (14 months) - 1 concurrent user - academic
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ270
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 634969-B21, 634969R-B21, 634977-B21, 634977R-B21, 699045-B21, 699047-B21, 708931-B21
HPE Foundation Care Software Support 24x7 - Technical support - for HP-UX Base Operating Environment - consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
Cisco Threat Defense Threat and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-TC=
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) TACACS+ Authentication Manager Software Module - 50 nodes - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) - for Firebox T35-W
HPE Installation & Startup Service - Installation / configuration - for HPE SimpliVity RapidDR - business hours
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS12-10FPOE
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Intune - Subscription licence (1 month) - 1 user - hosted - academic, Faculty, additional product - MOLP: Open Value Subscription - Level E - Open - All Languages
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - for HP t240, t310 G2, t420, t430, t530, t540, t628, t630, t640, t730, t740; Quad-Display t310
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance - for Firebox M5600
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, add-on to CRM Basic, Offer - Single Language
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-N3548-24P-UPG= - phone consulting - 1 year - 24x7 - for P/N: L-N3548-24P-UPG=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco CON-PSBU-LICCT851
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/5 Years 24x7 Support - subscription - 2 sockets/1-2 virtual machines - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco CON-ECMU-LASR9216
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW267A, JW272A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SFIA Contract Support Renewal 01/03/24 to 31/03/24 4HR Onsite Fix 24x7x365 Site 18 Logie Mill
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC100
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Heartbeat - phone consulting - 1 year - 9x5
HPE Critical Advantage L3 - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem - phone consulting - 1 year - 24x7 - response time: 2 h
dotConnect for Oracle Developer Edition Team License - Subscription licence (1 year) - up to 4 developers - ESD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG682A#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 50 access points - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Starter - phone consulting - 4 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Subscription licence (1 year)
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 4; L14 Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4; T16 Gen 2; X13 Gen 4
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for Pavilion 24, 590; Pavilion Laptop 13, 14, 15, 17
HPE Security User Awareness Training - HPE Education Services - web-based training - 250 licences - volume - 1-250 licences
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Windows Enterprise - Software assurance - 1 licence - Open Value - additional product, 3 Year Acquired Year 1 - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Data Protector RapidDR - 25 virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - unlimited guests - 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
NEC 24/7 Usage - Extended service agreement - parts and labour - 3 years (years: 1st - 3rd) - must be purchased within 3 months of the product purchase - for NEC MultiSync PA243W
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q6Q62A, Q6Q62AR
dbExpress Driver for SQL Server Standard Edition - Single Licence (subscription renewal) (1 year) - 1 developer - ESD - Win
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS14-48FPOE
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW257AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (9 months) - 1 concurrent user - academic
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 300 - phone consulting - 1 year - 8x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AP, PEFNG and RFP Bundle w/1 Year ArubaCare Support - 1 additional licence - K-12 Schools - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - NPOS - for Precision 5530 2-in-1
WatchGuard WGVXL203
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R67A, P9M57AR, Q0F54A, Q0F54AR, Q0F69A, Q0F69AR
Cisco Meraki Advanced Security - subscription licence (1 day) + 1 Day Support - 1 security appliance
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ500W
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-HYP - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE WIN SRVR 2003 MODERNZ TIER 1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Sony PrimeSupport Elite - Extended service agreement - replacement (for laser P projectors) - 5 years - shipment - response time: 24 h
C3850 DNA Essentials 48 Port Term License
Mobility DNA - Term License (1 year)
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Customer Service - All Languages
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - consulting - 5 years - 24x7
McAfee Anti-Malware - Subscription licence (a la carte) (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Enterprise Edition - upgrade licence - 4 processors - upgrade from Select Edition - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP 10 Bundle Software - phone consulting - 1 year - 9x5
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dw, 452dwt
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW653A, JW654A, JW654AR, JW655A, JW656A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (22 months) - 1 concurrent user
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 220-24P - Subscription licence (7 years) - for P/N: MS220-24P-HW
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for XTM 2520
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (3 years) - 1 concurrent user - academic
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra VH10
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW672A
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Professional, Offer
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 100 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-32 - 8 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 500 GB storage space - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ570W
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 10000 endpoints - ESD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-48T-S, WS-C3850-48T-S-RF, WS-C3850-48T-S-WS
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 floating licence - volume - 20+ level - phone consulting - 1 year
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW812AR, JW814AR
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - GOV, promo - OLP: Government - Win - English, Japanese
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 74/84xx - 1 licence - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra Enterprise Browser (v. 2) - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner SAP Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - phone consulting - 4 years - 9x5 - response time: 2 h
Juniper Networks vSRX Bandwidth Secure Cloud Connect - Subscription licence (1 year) - 1 Gbps throughput
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW227AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
WatchGuard Network Discovery - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure - 2 processors - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 camera
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 camera
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW777A, JW778A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet 2320; DeskJet Plus 41XX, Ink Advantage 6075, Ink Advantage 6475; ENVY Pro 64XX
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW774A
Cisco Meraki MX400 Enterprise - Subscription licence (3 years) - for P/N: MX400-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW635A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSA 3600 - Subscription licence (1 year) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 9650; SuperMassive 9600
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreVirtual VSA Software 2014 - 10TB capacity, 500 packs - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P7500, SC-P7500 Spectro
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 2000-4999 licences - electronic - Win
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G5, 640 G8, 64X G3, 64X G4, 650 G4, 650 G5, 650 G8, 65X G3
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 6700
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 500 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
TADL Assist Warranty Extension - Extended service agreement - 3 years
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW772A, JX920A
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1-99) - additional product, Open
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE CloudSystem Enterprise Software with OneView - 1 server - ESD - phone consulting - 5 years - 24x7 - response time: 4 h
APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 10 racks - phone consulting - 1 year
HPE Software Technical Support - Technical support - for VMware Standard product group - 10 VMs - OEM - phone consulting - 4 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 100 endpoints - ESD - Linux, Win, Mac
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for HPE Data Protector Express ( v. 5.0 ) - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Web Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T35-W
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASA5525-K9, ASA5525-K9-RF, ASA5525-K9-WS
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years - on-site
HPE Next Business Day Partner Branded Support - Technical support - for Aruba AP, PEFNG and RFP Bundle w/1 Year ArubaCare Support - 1 additional licence - academic - for retail customers - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JY792A
Zebra Technical and Software Support - Technical support - for Zebra Enterprise Browser (v. 2) - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
Quantum StorageCare Silver Software Support Plan - Technical support - for StorNext File System / StorNext Storage Manager / StorNext Distributed Data Mover Option - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cisco Meraki MS Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support - 1 switch (48 ports)
Cisco Meraki MS Series Advanced - Subscription licence (3 years) + 3 Years Advanced Support - 1 switch (48 ports)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ262A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 1000 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server - subscription - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24XU-L, WS-C3850-24XU-L-RF, WS-C3850-24XU-L-WS
NetApp 4hr Parts Replacement SupportEdge PartnerSelect TechCARE Professional S/N 952052003572 952053000291 01/04/24 - 31/03/2026
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for IdeaPad 5 Pro 16; IdeaPad Pro 5 16; IdeaPad Slim 5 14; Legion 5 15; 5 17; Legion Pro 5 16
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW148A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JY793A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1000-RP2, ASR1000-RP2++=, ASR1000-RP2=, ASR1000-RP2-RF
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Foundation Care Next Business Day Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - business hours - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Cisco Cloud Services Router 1000V Security Package e-PAK - Subscription licence (3 years) - 10 Mbps - ESD
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9500 Fabric Manager Server Package - 1 switch - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - 4 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreEver MSL6480 Scalable Expansion Module
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 500-1499 licences
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for Network Security Virtual (NSV) 270
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 500-999 licences - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center - 50 nodes - upgrade from HP ProCurve Manager Plus - phone consulting - 5 years - 24x7 - response time: 2 h
D-Link Assist Warranty Extension Category B - Extended service agreement - parts and labour - 3 years - for D-Link DCS-7517, DNR-2020-04, DSR-1000, DXS-PWR300; DCS 4703; DES 30XX; DGS 1210, 3000
NETGEAR Insight Instant VPN - Subscription licence (5 years) - 10 licences - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 25 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 5 years - 24x7
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M400
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Mediant 800
Cisco SMARTnet Software Support Service - Technical support - for L-M9100ENT1K9, M9100ENT1EK9, M9100ENT1HK9, M9100ENT1IBMK9 - phone consulting - 1 year - 24x7
Cisco Solution Support - Technical support - for C9500-DNA-48Y4C-E=, C9500-DNA-48Y4C-E - phone consulting - 24x7 - response time: 30 min
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 51-75 licences - phone consulting - 1 year
HPE 24x7 Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4115T-TMC=
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Zyxel ConfigService Wireless Controller - Configuration - 6 months
BlackBerry Advantage Support - Technical support - for BlackBerry 2FA - phone consulting - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW771A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HP Care Pack - Extended service agreement - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for Epson DS-60000; WorkForce DS-60000, DS-60000N
WatchGuard SpamBlocker for XTMv Large Office - Subscription licence (1 year) - 1 virtual appliance
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra MC3200, MC3200 Standard
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 8 processors - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS12-8
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - upgrade from VMware vCenter Server Foundation - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - academic - Open Value Subscription - Level E - Open Faculty, from SA - All Languages
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW257AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - 4 years - 24x7
TADL Assist Warranty Extension - Extended service agreement - parts and labour - 1 year - carry-in
ASUS Warranty Extension Package Global - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - pick-up and return - for ROG Strix G731; ROG Strix Hero III G531; ROG Strix SCAR III G531; G731; TUF Gaming FX705
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 250-499 licences - requires a Zebra support contract for all Zebra devices - Win, Pocket PC, Android, Link-OS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JG875A#AC3, JG875A#AC4
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW635A
Lenovo Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad L13 Yoga Gen 3; L15 Gen 3; T14 Gen 3; T14s Gen 3; T14s Gen 4; T15 Gen 2
Power BI Pro - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student - All Languages
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW781A, JW782A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT610
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5520-1A - phone consulting - 3 years - 24x7 - for P/N: LIC-CT5520-1A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for SAP Applications Virtual Data Centers - ESD - phone consulting - 5 years - 24x7 - response time: 2 h - for P/N: Q5W26A
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZD620, ZD620d, ZD620-HC, ZD620t, ZD621, ZD621d, ZD621-HC, ZD621R, ZD621t
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-AP Controller - Capacity License - 1 access point - volume - Tier 1 - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Secure Firewall 3110 TD AMP URL Filtering 5Y Subs
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, for CRMOL Basic, Offer
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 8x5 - response time: next business day ( for requests before 3:00 p.m.)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX950A
JetBrains Business Subscription - New releases update - for RubyMine (v. 8.x) - 1 user - commercial - ESD - 1 year
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-N93XX-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
NVIDIA Grid Virtual PC - Subscription licence renewal (7 months) - 1 concurrent user - academic
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Zebra Technical and Software Support - Technical support - 3 years - 8x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - academic, promo - OLP: Academic - Level B - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M570dn, MFP M570dw
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 300
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 860
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE Critical Advantage L1 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/3 Years 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Visio Online Plan 1 - Subscription licence - hosted - Open Value Subscription - additional product, Open - Single Language
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Execute/Deploy Wifi Install
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX550 Services Gateway - Subscription licence (5 years) - 1 device
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH379A#AC4, JH379AR#ABA, JH380A#AC3, JH380AR#ABA, JH381A#AC3, JH381A#AC4, JH381AR#ABA
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Cisco Partner Support Service Software Upgrade - technical support - for L-MGMT3X-N7K-K9 - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux High Availability Add-On w/3 Years 24x7 Support - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 13b - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki MS Series 220-24P - Subscription licence (5 years) - for P/N: MS220-24P-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY793A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - 4 cores - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
HPE - Technical support - phone consulting
Support Pack 3 Year 9 x 5 Extended Warranty
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSa 4700
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dh, M506dn, M506n, M506x
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 2 h - for P/N: BE7M-M4-K9, BE7M-M4-K9-RF, BE7M-M4-K9-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY791A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, for retail customers
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N77-C7710-B26S2E-R, N77C7710B26S2ER-RF, N77C7710B26S2ER-WS
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 25-49 licences - Win, Mac
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for NSa 6650, 6650 High Availability
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for V14 G3 ABA; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX925A, JX926A, JX927A, JX928A
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, from SA, from CRM Basic, Offer - All Languages
C9300 48 port CISCO DNA EA Essentials
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence (2 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Digital DMPU4032
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4948E, WS-C4948E-F-E-RF, WS-C4948E-F-S-RF, WS-C4948-E-RF, WS-C4948-E-WS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control w/1 Year 24x7 Support - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, add-on to Customer Service - All Languages
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 195 - phone consulting - 1 year - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Refresh for Standard Battery - Accidental damage coverage - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
Extreme Networks ExtremeWorks Software and TAC - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BC027A, BC027AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MySQL Network for Linux/MS - phone consulting - 3 years - 24x7 - for Electronic HP Care Pack 24x7 Software Technical Support; MySQL Enterprise for Linux/MS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C9508-B3-E, N9K-C9508-B3-E-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JY792A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
dotConnect for Oracle Standard Edition Team License - Subscription licence renewal (1 year) - up to 4 developers - ESD - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 1 year - on-site - response time: NBD - for HP 260 G4; EliteDesk 80X G8; EliteOne 870 G9; ProDesk 40X G6; ProOne 400 G6, 440 G6
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SWSS UPGRADES Cisco DNA Center Virtual Appliance
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L14 Gen 1; L14 Gen 2; L15 Gen 1; L15 Gen 2; T14s Gen 1; X12 Detachable; X13 Gen 1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps - 1 user - academic - Open Value Subscription - Level E - additional product, Open Faculty - consulting - 1 month - 24x7 - response time: 1 h - All Languages
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
SMART Learning Suite Software – 1-Year Subscription (Minimum Order Qty 150)
SMART Software Maintenance - Technical support (extension) - for SMART Learning Suite - phone consulting - 3 years
SonicWall Comprehensive Gateway Security Suite Bundle for NSv 400 Virtual Appliance on Microsoft Azure - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040 LFF Disk Enclosure
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 1000-4999 licences
LANDesk Technical Account Manager Dedicated (1:1) - Technical support - for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk - phone consulting - 1 year - 8x5 - response time: 30 min
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX67W-HW
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Intune Device - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 24X G8, 25X G8; Mobile Thin Client mt22; ProBook 430 G8, 450 G8, 45X G7; ProBook x360
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 6700
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HP Performance Center Web/Multimedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco ASA with FirePOWER Services URL Filtering - Term License - 1 appliance - ESD - for P/N: ASA5508-K8, ASA5508-K8-RF, ASA5508-K9, ASA5508-K9-RF
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T830
Zebra OneCare SV - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 5 days - must be purchased after 30 days of the product purchase - for Zebra TC25
1 M HOTSPOT MNGMT SUB SERVICE LICS FOR USG FLEX 200
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 2 processors - consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL259A#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ509A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier Bundle (v. 4) - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere 2.x Enterprise Edition / HPE Insight Control - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - OEM - upgrade from VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 VMs - OEM - phone consulting - 4 years - 24x7
Microsoft Core Infrastructure Server Suite Standard - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
Cisco Partner Support Service Software Upgrade - Technical support - for ACI-AD-XF - phone consulting - 1 year - 24x7
Juniper Networks Juniper-Sophos Anti-Spam for SRX100/SRX110 Services Gateway - Subscription licence (3 years) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 4 processors - phone consulting - 5 years - 9x5
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ET50, ET55
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - academic - Open Value Subscription - Level E - Open Faculty - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom PGo HP 100 Bundle Software - phone consulting - 1 year - 9x5
HP Absolute Data & Device Security Standard - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra 110Xi4, 140Xi4; Xi Series 170Xi4
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed Color MFP E58650dn; PageWide Managed Color Flow MFP E58650z
Cisco Partner Lifecycle Services - Technical support - for SRST-EP, SRST14-EP, UPG-SRST-EP-12-14=, UPG-SRST-EP-12TO14 - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (4 Years) - for NSa 2700
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: WS-C3650-24PDM-L, WS-C3650-24PDML-RF, WS-C3650-24PDML-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW812AR, JW814AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for G-Series
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage - Term License - new purchase - for Catalyst 9600 Series Line Card
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Entity Developer Linq SQL - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: A8007B, A8007B#ABH, A8007BR, AG594A, AG594AR, AG594B, AG594BR, AG594C, AG594CR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 46TB flash array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8G49B, Q8G51B, Q8G61B, Q8G63B
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
DriveSecurity - Subscription licence (5 years) - volume - 100-499 licences - Win, Mac
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
Edge Advantage w Essentials SIA per 100G for 36 59 months
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW635A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Edge w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 4 years - 24x7
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 100000 endpoints - ESD
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 72/82xx - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 2TB storage array) - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E24SB, B7E25BR, B7E26AR#PCS, B7E26BR, F3J70BCR, F3J70BR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Analytics Proactive Management Enhanced Service - Device As a Service (DaaS) - 3 years - on-site - 9x5 - response time: NBD - 1 desktop - DaaS Premium - with 3 Years Electronic HP Care Pack Next Business Day Hardware Support
Hewlett Packard Enterprise HP3P3E
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW239AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M681f, MFP M681z, MFP M682z
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 2500-4999 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT GS980M/52PS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 2000000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5 - for Capture and Route Mobile Client
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: VG202XM-RF, VG202XM-WS
Windows Enterprise - Software assurance - 1 licence - Platform - Open Value - 3 Year Acquired Year 1 - All Languages
HPE Helion Eucalyptus - Subscription licence (3 years) + 3 Years 24x7 Support - hosted - ESD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b3000
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 1 year - 24x7
HPE Nimble Storage Pro Installation Service - Installation - on-site - for P/N: Q2Q48A, Q2Q49A, Q2Q50A, Q2Q51A, Q2Q52A, Q2Q53A, Q2Q54A, Q2Q55A, Q2Q56A
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Operations Activity, Enterprise edition Add-on - Subscription licence - hosted - academic, volume - Offer, from AX Functional - All Languages
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 device - hosted - academic - Open Value Subscription - Level E - Open Faculty, from SA - All Languages
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P/N: 6741-L1U
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-SP-C220M5-S2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 210 - Subscription licence (1 year) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Drive Expansion Option - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP t310 G2, t420, t430, t430 v2, t530, t540, t630, t640, t730, t740; Quad-Display t310
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 50000 endpoints - ESD - Linux, Win, Mac
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro M402d, M402dn, M402dne, M402dw, M402n
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level C (25-49) - Win - English
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
Microsoft Forefront Endpoint Protection - Subscription licence (1 month) - 1 device - academic, Enterprise - Open Value Subscription - Level E - Win - All Languages
Cisco Meraki Enterprise - Subscription licence (1 year) - 1 switch - for P/N: MS120-24P-HW
Cisco Smart Net Total Care Software Support Service - Technical support - for UCM-12X-BAS-UCL - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL376A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N5K-C5596UP-FA, N5K-C5596UP-FA-RF, N5K-C5596UP-FA-WS
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870-F
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 5-24 licences
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Cloud Services Router 1000V AX Package e-PAK - Subscription licence (1 year) - 500 Mbps - ESD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (5 years) - 1 device
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M370
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
Hewlett Packard Enterprise H9YL9E
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for Instant IAP-204 (IL), IAP-204 (JP), IAP-204 (RW), IAP-204 (US)
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-4K-K9 - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4331/K9, ISR4331/K9-RF, ISR4331/K9-WS, ISR4331R/K9
HPE Critical Advantage L3 - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA - All Languages
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Essentials - Subscription licence renewal (1 month) - 1 switch (48 ports) - for renewal only
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Advanced w/3 Years 24x7 Support - 25 OS instances - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M435nw, MFP M521dn, MFP M521dw
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for Phaser 5550B, 5550DN, 5550DT, 5550DX, 5550N, 5550V_DNS
DriveSecurity - Subscription licence (3 years) - volume - 10000-19999 licences - Win, Mac
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4510R+E=, WS-C4510R+E-RF, WS-C4510R+E-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-N3K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 2 PB capacity - consulting - 3 years - 8x5 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
WatchGuard WGCXL003
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for Firebox T15
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL320A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreOnce 5500
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 320 - Maintenance (1st year) - 1 device
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: PI-UCS-APL-K9, PI-UCS-APL-K9=, PI-UCS-APL-U-K9
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for WorkForce DS-50000, DS-50000N, DS-60000, DS-60000N, DS-70000, DS-70000N
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Digital Sender Flow 8500 fn1 Document Capture Workstation
Cisco SMARTnet Software Support Service - Technical support - for CCX-10-A-E-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - carry-in - repair time: 15 business days - for ScanPal EDA51
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for ScanJet 8270, N6350 Networked Document Flatbed Scanner; Scanjet Pro 4500 fn1
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY792A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 846633-B21, 846633-B22
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 3 years - 9x5 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ470
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for R-PI35-SW-K9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for ProBook 450 G4, 450 G5, 455 G9, 455r G6, 45X G2, 45X G3, 45X G6, 45X G7, 45X G8, 470 G5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW227AR
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Network Satellite w/3 Years 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N9W99AR, N9X00AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9200-24PXG-E, C9200-24PXG-E++, C9200-24PXG-E=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 20000-49999 licences - Win, Android, Link-OS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 1 guest - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 10 devices - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for Juniper Networks SRX300 Services Gateway
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA, from CRM Basic, Offer - All Languages
Juniper Networks Web Filtering for Secure Services Gateway 320 - Subscription licence renewal (1 year) - 1 device
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall SOHO 250
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 licence - phone consulting - 2 years
KVS5076H3YR4+4 KV-S5076H 3year 4+4 response
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 500 unique endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Digital Network Architecture Advantage WAN (Routing & SD-WAN) - Cloud Subscription Licence - up to 25 Mbps throughput - Tier 0 - EA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Lexmark On-Site Repair - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: next business day (for requests before 5:00 p.m.) - for Lexmark MS725dvn
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - academic - Open Value Subscription - Level E - additional product, Open Faculty - consulting - 24x7 - response time: 1 h - All Languages
Cisco SMARTnet Software Support Service - Technical support - for L-AIR-CTVM-5-K9 - phone consulting - 1 year - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 6650, 6650 High Availability
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic, Student - Open Value Subscription - Open Student, from SA - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP4025dn, CP4025n
Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH049AR
XML Author Professional - Maintenance (renewal) (2 years) - 1 user - volume - 10-19 licences - Linux, UNIX, Win, Mac
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H39A, Q8H39AR
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P2000 Remote Snap - phone consulting - 3 years - 9x5 - response time: 2 h
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 1-9 licences - Win
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Cisco Meraki Enterprise - Subscription licence (5 years) - EA - Booking Only - for Cisco Meraki MG21
Onshore technical call center support from Sydney, NSW.
Weekday 7am – 7pm technical call center support
Next business day onsite labor* & parts prioritization
Designated onshore technical account manager for specialized troubleshooting
Single contact for end-to-end case management to see all issues through to closure
Original Equipment Manufacturer (OEM) software support to support more than hardware
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW239AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW244A, JW245A, JW246A
Juniper Networks Care Same-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: IE-4000-4GS8GP4G-E, IE40004GS8GP4GE-RF, IE40004GS8GP4GE-WS
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Vileda Ultra-Speed Mini Starter Kit Blue. Ultra. Speed Mini combines the ergonomic performance and hygiene benefits of the existing UltraSpeed range in a small compact system.
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Microsoft Intune - Subscription licence (1 month) - 1 device - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8715B#0D1, J8715B#ABB
JetBrains Business Subscription - New releases update - for JetBrains ReSharper - 1 user - commercial - ESD - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW831A
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Standard and Enterprise - 50 additional nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 250-499 licences - Win, Mac
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier Add-On - 10 VMs - phone consulting - 1 year - 9x5
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 270 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for ExtremeXOS Core - phone consulting - 1 year - 24x7 - for P/N: 41311
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zyxel Content Filtering/Anti-Spam/Anti-Virus/IDP/Application Patrol/SecuReporter Premium - Co-termination (1 month)
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - upgrade from HP StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2130T-T=
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
WatchGuard WGVXL173
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R72A, K2R72AR, Q0F53A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Helion Stackato - Subscription licence (3 years) - 1 application, 80 GB application memory - hosted - ESD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8697A#ABN, J8697A#ACE, J8697AR#ABB, J8699A#ACC, J8699A#ACE, J8699A#AKM, J9447AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enable Support on a Mobility Controller - Capacity License - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour (for 60TB storage array) - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - phone consulting - 4 years - 24x7
Microsoft Visual Studio Premium with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1, Microsoft Partner Network Competency required - Win - All Languages
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1
Cisco Smart Net Total Care Software Support Service - Technical support - for FLSA1-BIN-1X10GE - phone consulting - 1 year - 24x7 - for P/N: FLSA1-BIN-1X10GE
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T55-W
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960L-48TS-LL, WS-C2960L48TSLL-RF, WS-C2960L48TSLL-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
Juniper Networks Unified Threat Management for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
HPE Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP w17e
NVIDIA Grid Virtual Apps - Subscription licence renewal (17 months) - 1 concurrent user
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW227AR
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J10A
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - for VMware Infrastructure Enterprise - OEM - 5 days
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T10-W
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR, Q0F22A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 8 processors - consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-500M-IPB-1S - phone consulting - 1 year - 24x7
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for Firebox T10
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48TS-I, WS-C2960XR48TSI-RF, WS-C2960XR48TSI-WS
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Resource Schedule Optimization - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
WatchGuard Basic Security Suite - Subscription licence renewal (1 year) + 1 Year 24x7 Support - 1 appliance
Zebra Technical and Software Support - Technical support - for Speech Process Analyzer - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Juniper Networks Web Filtering for Secure Services Gateway 520 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Officejet Pro 6830, 6960, 8023, 8100 ePrinter N811a, 8210, 8720, 9010, 9016, K8600
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (55 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW257AR
dbExpress Driver for SQL Server Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: PEH946A
Cisco Software Support Service Enterprise License Agreements - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall TZ500
HPE Installation Service - Installation / configuration - for ProLiant DL385p Gen8 Storage
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
WatchGuard WGVLG351
HPE Foundation Care Software Support 24x7 - Technical support - for HPE CloudSystem Foundation Software w/3 Years 24x7 Support - 16 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Customer Service Professional - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Email Security Outbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - business hours - response time: NBD - for EliteBook 8540; EliteBook x360; ProBook 640 G2, 64X G1, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Mellanox InfiniBand QDR/FDR Modular Management Board; QLogic IB QDR 18, IB QDR DDR 24
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Control Datapath Failover - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 640 G1, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
SonicWall Comprehensive Anti-Spam Service for NSA 4650 - Subscription licence (1 year) - 1 appliance - for NSa 4650, 4650 High Availability
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: CTI-CMS-1000-K9, CTI-CMS-1000-K9-RF
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (4 Years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ370W
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5 - for HPE Networks Software Group 150
Lexmark On-Site Repair - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - response time: NBD - for Lexmark MS610de, MS610dn, MS610dte, MS610dtn
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 501-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
LANDesk Systems and Security Management Boot Camp - lectures and labs - 5 days - on-site
WatchGuard Reputation Enabled Defense for XTMv Medium Office - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 6 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASA5508-K9, ASA5508-K9-RF, ASA5508-K9-WS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 VMs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 4 years - on-site - business hours - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G7, 430 G8, 44X G7, 450 G8, 45X G7; ProBook x360
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Juniper Networks Juniper-Websense Web filtering for SRX220 Services Gateway - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 696910-B21#B19
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW187AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for KVM - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 800 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW781A, JW782A
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Advanced Edition - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product - All Languages
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 3600, 3650
SNTC 24X7X4 Cisco 927 VDSL2 ADSL
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW831A
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 50000 endpoints - ESD
Electronic HP Care Pack Installation Service - Installation / configuration - for Digital Sender Flow 8500 fn1 Document Capture Workstation
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW789A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad A285; A485; L13; L380; L390 Yoga; L490; L580; L590; T490; X12 Detachable; X39X
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: J9727AR#ABB
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSa 5600, 5600 High Availability
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Managed P77740dn, P77740dw, P77750z, P77760z
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard Extension for SAP on Linux for HPE ProLiant/x86 Servers w/1 Year 24x7 Support - 4-8 ports - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60055dn, E60155dn
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G4 Performance Pack
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-24S-S, WS-C3850-24S-S-RF, WS-C3850-24S-S-WS
CorelDRAW Graphics Suite - Subscription (1 year) - 1 user - hosted - CTL - 5-50 licences - Win - Multilingual
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-500M-AX - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 4 years - 9x5
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ270W
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW211AR
Microsoft Dynamics AX Sandbox Tier 4: Standard Performance testing - Subscription licence (1 month) - 1 service - academic, Student, Faculty - Campus, School, EES - Win - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P6000
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 14 months - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - 1 licence - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1-9 slots - phone consulting - 3 years - 9x5
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance
Microsoft Dynamics CRM Online Professional - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Standard for vSphere w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware P2V Assistant - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 14 months - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (10 months) - 1 concurrent user
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Day Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant BL460c G5
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage - Technical support - for VMware vSphere Essentials Plus Bundle / Virtual SAN Appliance w/1 Year 9x5 Support - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Cisco Meraki VMX Enterprise - Large - Subscription licence (5 years)
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for DocuMate 5460
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD Embedded 50 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: HXAF240C-M4SX, HXAF240C-M4SX=, HXAF240C-M4SX-RF, HXAF240C-M4SX-WS
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW653A, JW654A, JW654AR, JW655A, JW656A
Cisco Digital Network Architecture Advantage - Term License (5 years) - 24 ports - for P/N: C9300L-24T-4X-A-RF, C9300L-24UXG-2Q-A, C9300L-24UXG-4X-A, C9300L-DNA-A-24=
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (250-499) - additional product, Open - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Installation Service - Installation - on-site - for Color LaserJet Pro M452; LaserJet Pro MFP M375, MFP M425, MFP M435, MFP M475, MFP M570
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for UNITYCN10-VUP-USR - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol LS2208
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
JetBrains Upgrade Subscription - Product info support (renewal) - for JetBrains TeamCity Enterprise Server - 10 build agents - e-mail consulting - 1 year
WatchGuard XTMv Small Office Intrusion Prevention Service - Subscription licence (1 year) - 1 virtual appliance
Power BI Pro - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7
BlackBerry Advantage Support - Technical support - for BlackBerry Silver Universal - phone consulting - 1 month - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Symbol TC70
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for N520-S-I - phone consulting - 1 year - 24x7 - for P/N: N520-S-I
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ270
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 4 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 500-999 licences - electronic
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N9W99AR, N9X00AR
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - 2 processors - consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
VisibilityIQ Foresight - Subscription licence renewal (1 year) - 1 device - hosted - volume - 2500+ licences
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet 3380
SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 1 year - 8x5
Arista A-Care 2-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH809A, JH810A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: VG204XM-RF, VG204XM-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Foundation Acceleration Kit - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE LoadRunner Java Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
NVIDIA Grid Virtual PC - Subscription licence renewal (14 months) - 1 concurrent user
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco Meraki MS Series 42P - Subscription licence (3 years) - for P/N: MS42P-HW
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Application Control - Subscription licence (1 year) - for Firebox T55-W
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreEasy 1430, 1530
HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StorageWorks MSA2000 Recovery Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
Cisco Digital Network Architecture Premier - Term License (5 years) - 48 ports - for P/N: C9300L-48PF-4G-A, C9300L-48PF-4X-A, C9300L-48UXG-2Q-A, C9300L-48UXG-4X-A, CAT-CDNA-P
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P06479-291, P06479-AA1, P07523-B21, P07524-B21, P08335-291, P08335-371, P08335-AA1
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 3 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: WS-C3560CX-12PD-S, WS-C3560CX-12PDS++, WS-C3560CX12PDS-RF, WS-C3560CX-12PD-S-WS
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T55
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual Apps - Subscription licence renewal (55 months) - 1 concurrent user
HP Performance Center Remote Access - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM600
LANDesk Deployment Acceleration Advanced - Extended service agreement - for LANDesk Security Suite / Management Suite - consulting - 6 months
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Critical Advantage L3 - Technical support - for HPE Insight Control Environment for Linux - 16 blade servers - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R62A, K2R62AR, K2R63A, K2R63AR, K2R64A, K2R64AR, K2R65A, K2R65AR, Q0F48A, Q0F48AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472, 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 3YR
HPE Foundation Care Software Support 24x7 - Technical support - Capacity Upgrade License - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 1-99 licences - Open
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z5200 PostScript
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
SonicWall Content Filtering Security - Subscription licence (5 years) - 1 appliance - for SonicWave 432e, 432i, 432o
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW771A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1Z11A, Q1Z11AAE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040
Microsoft Windows Server 2012 Standard Edition - Subscription licence (5 years) - 1 appliance - commercial - United Kingdom, United States - for ProLiant EC200a Base, EC200a Expansion, EC200a Premium
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY986A
Logitech Extended Warranty - Extended service agreement - 1 year - for Rally Bar
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 10YR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 month)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Quadro vDWS - 1 concurrent user - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant BL620C G7, BL660c Gen8, BL680c G7, BL685c G7
Cisco SMARTnet Software Support Service - Technical support - for LIC-VCS-10 - phone consulting - 1 year - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for SonicWall TZ570P
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Essential Plus / HP Insight Control Environment - 1 processor - consulting - 5 years - 24x7
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M5-F2, UCS-SP-B200M5F2-RF
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for PageWide Managed MFP P57750dw
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW772A, JX920A
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Enterprise Software Support Operating Systems - Technical support - for 2P Server - phone consulting - 5 years - 24x7 - for ThinkAgile HX Series Enclosure 7Y87; ThinkAgile HX3721 Certified Node; ThinkSystem SR670
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AIR-CT3504-K9, AIR-CT3504-K9++, AIR-CT3504-K9-RF, AIR-CT3504-K9-WS
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 200 Plus - academic, GOV - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Easy Connect - Subscription licence (5 years) - 8 cores - commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 5000-9999 licences - electronic
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Project Pro - Single Language
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 10-49 licences - Win
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD
Xceed Standard Subscription - Technical support (renewal) - for Xceed DataGrid for WPF - Team Licence - 8 developers - ESD - phone consulting - 1 year - response time: 1 business day
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hyena Enterprise Edition - Upgrade licence (1 year) - 100 agents - volume - 10-24 licences - Linux
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 250 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 25 additional nodes
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JL190AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WatchGuard Application Control for XTMv Datacenter - Subscription licence (1 year) - 1 virtual appliance
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - consulting - 4 years - 8x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour (for Replication License) - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q7M86A
NVIDIA Grid Virtual PC - Subscription licence renewal (16 months) - 1 concurrent user
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960X-24TS-L, WS-C2960X-24TS-L++, WS-C2960X24TS-L-RF, WS-C2960X-24TSL-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW687A, JW688A, JW689A, JY851A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 PCs - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 3 - phone consulting - 1 year - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-T7200, SC-T7200 MFP, SC-T7200D, SC-T7200D MFP, SC-T7200D-PS, SC-T7200-PS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
Microsoft Audio Conferencing - Subscription licence (1 month) - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ470
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreEasy 3850 Gateway Storage
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Azure Information Protection Premium P2 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 3 years - 24x7
HPE Easy Connect - Subscription licence (5 years) - 2 additional cores - non-commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZD620
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition / VMware Data Recovery - OEM - consulting - 4 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CAP2702E-E-K9, AIR-CAP2702EEK9-RF, AIR-CAP2702EEK9-WS
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for XSLATE L10
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for K14 Gen 1; ThinkBook 13x ITG; 15p G2 ITH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3
Cisco SMARTnet Software Support Service - Technical support - for CCE-PAC-AGENT - phone consulting - 1 year - 24x7
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 3 years - 12x5 - for Firebox T70
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW317A, JW318A, JW319A, JW321A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-XC-10G-EP32.6=, ONS-XC10GEP32.6-RF
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E62555, MFP E62655, MFP E62665; LaserJet Managed Flow MFP E62665
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
WatchGuard WGCME003
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Developer Enterprise - 1 user - volume - 20+ level - ESD - phone consulting - 2 years
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for Digital Sender Flow 8500 fn1 Document Capture Workstation
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet D5560
Cisco SMARTnet Software Support Service - Technical support - for C1F2PNEX9300K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 2 years - 9x5 - for OMEN by HP 15, 16, 17; OMEN X by HP 2S; HP 15, 17; Spectre Folio 13; Spectre x360
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 100-249 licences - Win, Mac
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WatchGuard XTMv Large Office Security Software Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year LiveSecurity Service Plus - 1 virtual appliance
1 Year extended warraty - Up to 53"
HPE Critical Advantage L3 - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/1 Year 24x7 Support - subscription - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 virtual machines - phone consulting - 1 year - 24x7
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 24x7 Support - 15 moonshot cartridges - electronic
Cisco Partner Lifecycle Services - Technical support - for L-MGMT3X-PI-BASE - phone consulting - 24x7 - response time: 30 min
Lenovo Sealed Battery Add On - Battery replacement - 3 years - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4400 licences - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Subscription licence (5 years)
LanSchool - Site Licence (subscription licence) (1 year) + Technical Support - 1 school (up to 500 devices) - academic - includes access to LanSchool and LanSchool Air
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HP Remote Graphics Software VDI - HP Software Assurance (1 year) - electronic - for Workstation xw4600
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE LoadRunner SOA Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lexmark On-Site Repair - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - on-site - response time: next business day (for requests before 5:00 p.m.) - for Lexmark CX331adwe
Eaton Intervention Product Line G - Technical support - preventive maintenance - on-site
Cisco Digital Network Architecture Essentials - Term License (5 years) - 24 ports - for P/N: C9300L-24T-4G-E-RF, C9300L-24UXG-2Q-E, C9300L-24UXG-4X-E, C9300L-DNA-E-24=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 270 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Remote Network Configuration and Integration - Remote installations / configuration - business hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040
Cisco SMARTnet Software Support Service - Technical support - for DCNM-SAN-M91-K9=, L-DCNM-S-M91-K9= - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 24x7 - response time: 2 h
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/3 warranty) (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3, Studio G5
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - 2 PB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Smart Connect with Wireless Service Manager Virtual Appliance - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-TMC=
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: ISR4451-X-SEC/K9, ISR4451-XSEC/K9-RF, ISR4451-X-SECK9-WS
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-ISR4-K9 - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 1000-4999 licences
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 10000+ level
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Standard Edition - 20 concurrent users - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
Microsoft Exchange Online Archiving for Exchange Online - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB904A, BB904AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - 1 switch - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - 10 VMs - phone consulting - 1 year - 24x7
WatchGuard Dimension Command for Tabletop Appliance - Subscription licence (1 year)
Cisco Smart Net Total Care Software Support Service - Technical support - for A9K-24P-80GRTU-TR - phone consulting - 1 year - 24x7 - for P/N: A9K-24P-80GRTU-TR
Cisco Solution Support - Technical support - for C9200-DNA-E-24, C9200-DNA-E-24= - phone consulting - 24x7 - response time: 30 min
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-AP-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 12TB storage array) - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 8x5 - response time: next business day ( for requests before 3:00 p.m.)
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Windows Pro - Software assurance - 1 PC - MOLP: Enterprise - 1 Year Acquired Year 1 - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StoreEver 1/8 G2 Ultrium 15000
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Single Language
DriveSecurity - Subscription licence (1 year) - volume - 1000-4999 licences - Win, Mac
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
NVIDIA Grid Virtual PC - Subscription licence renewal (53 months) - 1 concurrent user
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-24-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 3 years - on-site - response time: NBD - for (3/3/3 only) HP 260 G2, 260 G3, 280 G2; Elite Slice, Slice for Meeting Rooms, Slice for Meeting Rooms G2, Slice G2; EliteBook 840 G4; EliteOne 1000 G1, 1000 G2, 800 G3, 800 G4; ProDesk 40X G4; ProOne 400 G4, 400 G5, 400 G6, 460 G2, 600 G3, 600 G4, 600 G5
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 1-9 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 50 Mbps - on-premise
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard WGVLG161
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo 4Y Accidental Damage Protection, 4 year(s)
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreEasy 1830
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE - Extended service agreement - parts and labour - 3 years - on-site - for HPE 3500-48G-PoE yl Switch
C9200CX 12 port CISCO DNA EA Advantage
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/EVA - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard LiveSecurity Service Gold - Extended service agreement - advance parts replacement - 1 year - 24x7 - response time: 1 h - Upgrade - for Firebox M440
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Addon - 100 concurrent connections - phone consulting - 3 years - 24x7
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 8x5 - response time: next business day ( for requests before 3:00 p.m.) - for P/N: MS210-24P-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
Cisco SMARTnet Software Support Service - Technical support - for C1-44-PERF-K9 - phone consulting - 3 years - 24x7 - for P/N: C1-44-PERF1-K9, C1-44-PERF-K9
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 10YR
Cisco ONE Digital Network Architecture Essentials - Term License (3 years) - 10 Mbps - on-premise
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW239AR
Cisco Access Advanced - Term License (5 years) - 10 Gbps capacity - SIA
Cisco Meraki Insight XLarge - Subscription licence (1 year) - up to 10 Gbps
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E4200-24G Switch, E4200-24G-PoE Switch, E4200-48G Switch
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 3, from CRM Professional, Offer - Win - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for VMware GSX Server with Microsoft host O/S - 2 processors - consulting - 1 year - 9x5
Lenovo Tech Install CRU - Installation - 5 years - on-site - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for TM U220A, U220B, U220D, U220PA, U220PB, U220PD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Dual Port Midline
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
APC Extended Warranty Service Pack - Technical support - phone consulting - 3 years - 24x7 - for P/N: SURT15KRMXLT-TF5, SYA12K16ICH, SYA12K16RMICH, SYA16K16ICH, SYA8K16ICH, SYA8K16RMICH
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Dig Software Probe - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - 50 access points - phone consulting - 5 years - 24x7 - response time: 2 h
Philips Extended Warranty - Extended service agreement - parts and labour (for display with 56"-75" diagonal size) - 2 years (additional)
SonicWall Analytics - Subscription licence (1 year)
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, add-on to CRM Basic, Offer
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5520-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5520-1A
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year Premium Support - 1 node - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Network Virtualization Virtual Appliance - Subscription licence (6 months) - 10 concurrent flows - ESD - Node Locked Instance
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ670
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (2 months) - 1 concurrent user - academic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet M3035xs MFP
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227AR
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE UNIX MIGRATION DESIG AND PLAN L2
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Symbol LS3578-ER, LS3578-FZ; Zebra LS3578-FZ
HP 3 year Next Business Day Onsite HW Support w/Defective Media Retention for DesignJet Z6-24 1 roll
Microsoft Dynamics 365 for Marketing Additional Contacts - Subscription licence - 50000 additional contacts - hosted - academic, volume, Student, Faculty - Tier 2 (50000-99000) - All Languages
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for XSLATE L10
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CAP2702I-E-K9, AIR-CAP2702IEK9-RF, AIR-CAP2702IEK9-WS
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T120, Z2100
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Skype for Business Cloud PBX - Subscription licence - 1 user - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Skype for Business Online - All Languages
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW774A
Juniper Networks Juniper-Sophos Anti-Virus for SRX240 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 847534-B21, 847534-B21#ACF, 847535R-B21, 879799-B21, 879808-B21, 879808-B21#ABA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW740AR, JW741A, JW742A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 1 year - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZXP Series 1, 1 QuikCard ID Solution
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW227AR
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 1-4 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T50-W
NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 3 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200
McAfee Anti-Virus - Subscription licence (a la carte) (1 year) - 1 user - volume - 1000-1999 licences - for Cisco IronPort Email Security Appliance C170
Allied Telesis Autonomous Management Framework Application Proxy - Subscription licence (5 years)
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro CP1025, CP1025nw, M252dw, M252n
Zebra OneCare Select with Comprehensive - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra ZD410, ZD420
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - on-site - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT620
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX250-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for NSa 4700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: E7Y73AR, E7Y73AR#ABB, E7Y73BR
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, from SA, from CRM Professional, Offer - Single Language
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 76-100 licences - phone consulting - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - upgrade licence - 6 processors - OEM - ESD - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - on-site - 24x7 - response time: NBD - for P/N: LSNDA-ALSL-100J, LSNDA-ALSL-100P
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 additional monitors - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW191AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW635A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW175AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Suite - 50 clients, 1 workstation - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B600/DN, B600/DNM, B600/DT, B600/DX, B600/DXF, B600/DXP, B600V_DN, B600V_DNM
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - Open - All Languages
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
WatchGuard WGCME121
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N5K-C56128P-BUN
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH301A#AC4
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870-F
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control In-Printer Agent - 1 licence - consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Manager - 10 licences - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for CCX-125-EHA-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW211AR
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-MINI, UCS-SP-MINI-RF, UCS-SP-MINI-WS
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - requires a WatchGuard Gateway AntiVirus subscription - for Firebox T35-W
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VC8300
Microsoft 365 Apps - Subscription licence - 1 user - academic, volume - Microsoft Cloud Germany - Win, Mac - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn
HPE 24x7 Software Technical Support - Technical support - consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Web Security Essentials Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Next Business Day Partner Branded Support - Technical support - for Aruba AirWave - 1 device - academic - for retail customers - phone consulting - 1 year - 24x7
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
APC Extended Warranty - Technical support - for InfraStruXure Central - 25 nodes - phone consulting - 1 year - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 44 months - 24x7 - response time: 4 h
Cisco Meraki MS Series 42P - Subscription licence (1 year) - for P/N: MS42P-HW
HPE Software Technical Support - Technical support - consulting - 1 year - 9x5 - for HPE Data Protector Express Backup Server ( v. 5.0 ) - 1 server - upgrade from Basic
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 2 processors - consulting - 1 year - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cloudera Enterprise Basic Edition plus Indemnification - Subscription licence (1 year) + 1 Year 24x7 Support - 15 moonshot cartridges - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Business Service Management Application Performance Management 360 - Subscription licence (1 year) - 1 OS instance - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JH255AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Juniper Networks Care Software Advantage - Technical support - for Juniper vSRX Standard - 2 Gbps - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
Juniper Networks J-Partner Essential Services Same-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for Juniper Networks SRX550 Services Gateway
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour (for multi slot cradles (2-10 slots)) - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW175AR
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 2500-4999 licences - ESD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom PGo HP 100 Bundle Software - phone consulting - 3 years - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Controller Enterprise Bundle - 1 access point - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Application Performance Manager Software Module - licence - 25 monitors - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo e-Pack Smart Office Maintain - Technical support - phone consulting - 1 year
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1000+ users - phone consulting - 1 year - 9x5
HP Flexible Cloud Consulting Service - seminars - 24 hours - on-site
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Remote Snap / HP MSA Remote Snap - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for the Itanium Processor - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (1 CPU socket) - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Enterprise product group - upgrade from VMware Standard product group - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
NETGEAR Email Threat Management - Subscription licence (1 year) - for ProSecure Unified Threat Management Appliance UTM10
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 50 months - 24x7 - response time: 4 h
HP Unified Functional Testing - Subscription licence (1 year) - 1 seat - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 1501-3000 licences - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 5 devices - phone consulting - 3 years - 9x5
Customer 3 Year Carry-In Extended Warranty for ThinkCentre Edge 93z 10B8, 10B9, 10BA, ThinkCentre M73z 10BB, 10BC, M93z 10AC, 10AE and 10AF Series
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL GS1900, GS1920, GS2210, MES3500, MGS3520, MGS3700, XGS3600, XS1920, XS3700, XS3900
HPE Helion Stackato - Subscription licence (1 year) + 1 Year 24x7 Support - 1 application, 80 GB application memory - hosted - ESD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R70A, K2R70AR, P9M56A, Q0F52A, Q0F68A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - FabLab - ESD - phone consulting - 4 years - 9x7 - response time: next available agent
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Applied Network Consulting and Integration - Configuration - on-site - business hours
HP 1 Year Wolf Pro Security - 100-499 E-LTU
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Azure DevOps Server - Software assurance - 1 device CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for NSa 4700
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY792A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for P/N: JC102AR#ABB, JC106A#ABB, JG219A#ABB, JG219AR#ABH
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY986A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Entity Developer Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
Cisco Digital Network Architecture Essentials - Term License (5 years) - 1 switch (24 ports) - for P/N: C9200-24P-E, C9200-24P-E-WS, C9200-24PXG-E, C9200-24T-E, C9200-DNA-E-24=
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 9x5
Zebra OneCare for Enterprise Select - Extended service agreement - replacement - 3 years - shipment - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra ZT610
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE Network Configuration and Integration Service - Configuration (for for DCIG networking products) - on-site - business hours
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeWireless WiNG - 2048 access points - ESD - phone consulting - 1 year - 24x7
HPE Easy Connect - Subscription licence (1 year) - 2 cores - non-commercial - for HPE ProLiant ML110 Server - United Kingdom, United States
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard Extended Distance Cluster for Linux - 1 server - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 4 guests, 8 sockets - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days - for Mediant 800
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
JetBrains Upgrade Subscription - Product info support (renewal) - for JetBrains TeamCity Enterprise Server - 50 build agents - e-mail consulting - 1 year
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WS3850-48P/K9
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
Microsoft Project Online - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Project CAL - All Languages
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
Logitech Sync Plus - Subscription licence (4 Years) - hosted
HPE Critical Advantage L3 - Technical support - for HPE Insight Control Environment for Linux - 16 blade servers - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft System Center Configuration Manager Client ML - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - upgrade licence - 2 processors - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 100000 usage transactions - Open Value Subscription - additional product - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco CX Success Tracks Level 2 - Technical support - for IE3200-DNA-E, IE3200-DNA-E= - phone consulting - 24x7 - response time: 30 min
Lenovo ThinkReality - Individual - A cloud based hardware and software management solution including LISS software support. 1 year - 2 user/devices.
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY737A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2, from CRM Professional, Offer - Win - Single Language
Cisco ONE C4500X DNA Essentials 32 Port Term Lic
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZD620, ZD620d, ZD620-HC, ZD620t, ZD621, ZD621d, ZD621-HC, ZD621R, ZD621t
Computrace Mobile Basic - Subscription licence (2 years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional Floating License - 1 concurrent user - phone consulting - 1 year
Cisco Meraki MS Series 22 - Subscription licence (5 years) - for P/N: MS22-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M570dn, MFP M570dw
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ470W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Cisco Digital Network Architecture Advantage - Cloud Subscription Licence (5 years) - 2 Gbps aggregated throughput - volume - Tier 2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible - Subscription (5 years) + 5 Years 9x5 Support - 1 licence
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco Software Application Support - Technical support - for QVPVP-00-BP51AA - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for Linux IA-32 - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW211AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL356A#BB
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M4555f MFP, M4555fskm MFP, M4555h MFP
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Team Members, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Essential, Offer
SonicWall Analytics - Subscription licence (2 years)
SonicWall Hosted Email Security - Subscription licence (1 year) + Dynamic Support 24X7 - 750 users
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE TapeAssure Advanced - consulting - 5 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Parallels Desktop for Mac Pro Edition - Subscription licence (1 year) - 1 user - Mac - Multilingual
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW298A, JW299A, JY758A
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 virtual machines - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW658A
Hewlett Packard Enterprise HM8T7E
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 7500, 7590
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW631A, JX990A, JX991A
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - on-site - response time: NBD - for PageWide MFP 377dw
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX64W-HW
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
Zebra OneCare for Enterprise Select with Fastrack option - Extended service agreement - replacement - 3 years - shipment - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC51
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C579R, WF-C579RD2TWF, WF-C579RDTWF, WF-C579RDWF
Microsoft 365 A5 Security - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW294A, JW295A, JW296A, JW297A
F-Secure Freedome VPN - Subscription licence (1 year) - 5 devices - Win, Android, iOS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco CON-SNTP-CT255
TDM Digital Signage - Subscription licence (1 year) - hosted
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 3 years - 24x7
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS410-16-HW
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY986A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB914A, BB914A#B8X, BB914AR
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 250 additional nodes
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6010C
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 42 months - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
PSS SWSS UPGRADES Cisco ASR 1000 Advanced Enterprise Servi
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 37 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/5 Years 24x7 Support - 2 sockets, unlimited guests - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Partner Support Service Software Upgrade - Technical support - for N93-LAN1K9, N93-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N93-LAN1K9, N93-LAN1K9=
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Juniper Networks Juniper-Sophos Anti-Spam for SRX240 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 3 years - shipment - 24x7 - response time: next day - for Firebox M470
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Advanced Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW247A, JW248A
Infrastructure Services SaaS CVA Advantage
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-P6000
HPE Proactive Care 24x7 Software Service - Extended service agreement - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (1 year) - 1 Gbps throughput
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 105 - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASR920-S-A
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW740AR, JW741A, JW742A
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 year) - 1 user - hosted - academic - OLP: Academic - Open Faculty, for CRM Professional Add-On to Office 365, Offer - Single Language
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for Network Security Virtual (NSV) 470
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ350
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour (for 44TB Capacity Upgrade Kit) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for MCL Client and MCL Link-Lite - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware ThinApp Client License - 1 licence - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW267A, JW272A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
SWSS UPGRADES ISE Passive Identity Connector Upgrade
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-AMP=
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (3 years) - 1 concurrent user
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle (v. 4.0) - phone consulting - 4 years - 24x7
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 115 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9100 Fabric Manager Server Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
OverlandCare Bronze - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for NEOs T24
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for S3500 Mobility Access Switch S3500-24P, S3500-24PF
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9643A#ABB, J9643AR#ABH
NVIDIA Grid Virtual Apps - Subscription licence renewal (5 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C6880-X-LE, C6880-X-LE++, C6880-X-LE=, C6880-X-LE-RF, C6880-X-LE-WS
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 25
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty - Single Language
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C9200L-24T-4G-1E
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Care Pack - Extended service agreement - parts and labour - 1 year - on-site
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 3 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 830 G5, 840 G5, 840 G6, 850 G6; EliteBook x360; ZBook 14u G4, 15u G5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Zebra Technical and Software Support - Technical support - for TekSpeech Pro Connector - 10+ terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 16311
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW775A, JW776A
JetBrains - New releases update (renewal) - for RubyMine - 1 user - personal - ESD - for existing customers, 40% continuity discount - 1 year
HPE Critical Advantage L3 - Technical support - for HPE Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/3 Years 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
SonicWall Network Security Manager Essential - Subscription licence (6 years)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for ASA 5506-X
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 4 years - 9x5 - response time: 2 h
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence (3 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW774A
Juniper Networks Web Filtering for Secure Services Gateway 350 - Subscription licence (1st year) - 1 device
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for Color LaserJet Enterprise CM4540 MFP, CM4540fskm MFP
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Graphics Suite - Enterprise licence - 1 user - volume - 251+ level - 1 year
Electronic HP Care Pack Priority Access Plus Print Service - Technical support - phone consulting - 1 year - 9x5 - 1000+ seats
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b3000
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Virtual Private Network - licence - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Partner Support Service Software Upgrade - Technical support - for CCX-11-N-P-LIC - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Smart Net Total Care Software Support Service - Technical support - for S-MGMT3X-93XX-K9 - phone consulting - 1 year - 24x7
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Graphics Suite - Enterprise licence - 1 user - volume - 5-50 licences - 1 year
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW812AR, JW814AR
Lexmark Parts Only - Extended service agreement (renewal) - parts (for maintenance kit) - 1 year - for Lexmark M3250
Juniper Networks Deep Inspection for Secure Services Gateway 350 - Subscription licence (2 years) - 1 device
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW257AR
Cisco Partner Support Service Software Upgrade - Technical support - for L-CSR-10M-SEC-3S= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management (5 packs) - 1 server - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX957AR
Juniper Networks Juniper-Websense enhanced Web filtering for SRX240 Services Gateway - Subscription licence renewal (1 year) - 1 device
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200L-48P-4G-E, C9200L-48P-4G-E++, C9200L-48P-4G-E=, C9200L-48P-4G-E-RF
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - volume - 1-499 licences - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager - 1 processor - phone consulting - 4 years - 24x7
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: N9K-C9332PQ, N9K-C9332PQ=, N9K-C9332PQ-RF, N9K-C9332PQ-WS
16-Core OM4 Fibre cabling solution - Option 1 as per Scope of Works provided
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Technical support - for HPE Networks Software Group 100 - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Preventive Maintenance Kit per year - Extended service agreement - parts and labour (for max 3 kits) - 3 years - on-site - response time: NBD
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Project Online Premium - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
Cisco CON-ECMU-SLASR1AK
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
CorelSure Maintenance - New releases update (renewal) - for CorelDRAW Graphics Suite - Enterprise licence - 1 user - volume - 51-250 licences - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView w/o iLo - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for OptiPlex 5055, 5060, 5070, 5080, 5090, 5260 All In One, 5270 All In One, 5480 All In One
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y ProSupport to 3Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 7500, 7590
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence (1st year) - 1 device
WatchGuard WGVME151
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server - phone consulting - 1 year - 24x7
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - for Firebox T35-W
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, for CRMOL Professional, Offer
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P24845R-B21, P24846R-B21, P24847R-B21, P24849R-B21, P24850R-B21, P40717R-B21
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 500-999 licences - Win, Mac
Cisco Web Security Essentials Bundle - Subscription licence (a la carte)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7508A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from CRM Professional, Offer - All Languages
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 5 years - response time: NBD - for Zebra RS5000
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - 9x5 - response time: NBD - for P/N: DDY47-FCE8-001A, DDY47-UCE8-001A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Enterprise Software Platform - 50 nodes - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-HA - phone consulting - 1 year - 24x7
Cisco Web Security Appliance Advanced Malware Protection - Subscription licence (a la carte) (1 year) - 1 user - volume - 1000-1999 licences
HPE Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: AIR-AP3802I-E-K9, AIR-AP3802I-EK9-RF, AIR-AP3802I-EK9-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW239AR
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN w/3 Years 24x7 Support - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: Q9H64A, Q9H65A, Q9H66A, Q9H67A, Q9H68A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH103AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW831A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Cisco Meraki VMX Enterprise - Large - Subscription licence (3 years)
Microsoft Dynamics CRM Basic CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 named users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG735A#ABB, JG735AR
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - on-site - response time: NBD - for Officejet Pro 276dw MFP
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Cloudera Enterprise Analytical Database Edition - Subscription licence (1 year) + 1 Year 8x5 Bronze Support - 1 node - electronic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Exchange Service - extended service
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Catalyst Essentials - Subscription licence (3 years) - 1 switch (12 ports)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - consulting - 1 year - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier (v. 4) - 100 virtual machines - upgrade from VMware View Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 24x7 Support - 1 node - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1000-SIP40-SB, ASR1000-SIP40SB-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 5000 licences - phone consulting - 3 years - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 1000 endpoints - ESD - Linux, Win, Mac, iOS
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C6832-X-LE, C6832-X-LE++, C6832-X-LE=, C6832-X-LE-RF, C6832-X-LE-WS
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 500 clients, 50 devices, 5 controllers - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Knox Configure Setup Edition - Licence (1 year) - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW275A
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 camera
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 camera
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW227A, JW227AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 8x5 Support - 15 cartridges - electronic - Linux
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
Cisco Meraki Advanced Security - Subscription licence (5 years) - hosted - Enterprise Agreement - Booking Only
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows / Linux WE - 8 servers - consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Installation Service - Installation - 1 incident - on-site - for StorageWorks Modular Smart Array P2000 G3
Juniper Networks Juniper-Websense Web filtering for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 4 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide 352dw
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Configuration and Orchestration Manager (v. 3.1) - Base Licence - 50 devices - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW822A
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
HPE Proactive Care Advanced Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW635A
Kodak Care Kit On-Site Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 8 h - repair time: 8 hours - for Kodak i3200
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 5000-9999 licences - Win, Mac
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM U295, U295P
Zebra OneCare SV - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 5 days - must be purchased after 30 days of the product purchase - for Zebra TC25
Zebra PTTEXP Zebra OneCare Technical and Software Support 8 x 5. 3 year duration, does not include comprehensive coverage.
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - pick-up and return - 9x5 - for HP 340 G7; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
Veritas Essential Support - Technical support (renewal) - for Veritas Backup Exec Remote Media Agent for Linux Servers - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HP Performance Center Web/Multimedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX954A, JX956A, JX957A, JX957AR
WatchGuard Reputation Enabled Defense for XTMv Small Office - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (1 CPU socket) - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 10YR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Operations Advanced Bundle - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - for P/N: 3868R
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
dotConnect for Salesforce Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Cluster Platform Factory Software Service - Installation - 4-8 nodes
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE 24x7 Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL376A
Cisco CON-SNTP-ONSSC145
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Starter - phone consulting - 3 years - 24x7
Juniper Networks Juniper-Sophos Anti-Virus for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
Juniper Networks Juniper-Sophos Anti-Spam for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JX918A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWALL Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 4600 Series - Subscription licence (1 year) - 1 appliance - for NSA 4600, 4600 High Availability, 4600 TotalSecure
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 19 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard WGVSM121
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for StorageWorks Modular Smart Array 1500 cs
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Lenovo Onsite - Extended service agreement - parts and labour - 1 year (5th year) - on-site - response time: NBD - for ThinkPad T431s; T440; T440p; T440s; T450; T450s; T540p; W540; W550s; X240; X240s; X250
Cisco Smart Net Total Care Software Support Service - Technical support - for C9800-CL-K9 - phone consulting - 1 year - 24x7
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 5000-9999 licences - Win, Mac
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour (for 44TB Capacity Upgrade Kit) - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 4 processors - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX64-HW
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX64-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-6099, 02-SSC-6100, 02-SSC-6101, 03-SSC-0010, 03-SSC-0011, 03-SSC-0012
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
Cisco Meraki MR Series Enterprise - Subscription licence (7 years) - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX949A, JX950A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 5YR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 1 location - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Cloud Managed RDS - Subscription licence (3 years) - 1 user - hosted - Medium Business, Small Business
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (52 months) - 1 concurrent user - academic
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW298A, JW299A, JY758A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Easy Connect - Subscription licence (5 years) - 2 additional cores - commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student, add-on to Microsoft Advanced Threat Analytics - All Languages
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 47 months - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows CE (v. 2.0) - 1 device - volume - 500-999 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cisco Digital Network Architecture Advantage - Term License (3 years) - 48 ports
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 10 TB storage space - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW781A, JW782A
Cisco Meraki MX60W Advanced Security - Subscription licence (3 years) - for P/N: MX60W-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS14-24FPOE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
Microsoft Mobile Asset Management Rest of World without Routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - All Languages
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport Plus 4H - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JY986A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: N2232TP-E-FA-BUN
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
SonicWall Analytics (Syslog) - Subscription licence (2 years)
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall SOHO 250
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP Collaboration G6; Elite 800 G9; EliteDesk 80X G8; EliteOne 800 G8; ProDesk 40X G6
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Juniper Networks Deep Inspection for Secure Services Gateway 320 - Subscription licence (1st year) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW227A, JW227AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (3 years) - 1 concurrent user
XML Developer Enterprise - Maintenance (renewal) (2 years) - 1 user - volume - 10-19 licences - Linux, UNIX, Win, Mac
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 1000 additional nodes
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Shunra NV - Subscription licence (1 year) - ESD
Juniper Networks Deep Inspection for Secure Services Gateway 20 - Subscription licence (2 years) - 1 device
HP Performance Center Remote Access - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE PLATFORM ADVISORY WORKSHOP L2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - repair time: same day - must be purchased before the standard warranty expires - for Zebra EM220II
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
HPE Hortonworks Data Platform Enterprise Plus - Subscription (1 year) + 1 Year 24x7 Support - 15 moonshot cartridges - electronic
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw, MFP M426m, MFP M427fdw
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Software Support Service Basic - Technical support - phone consulting - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WatchGuard Security Software Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for XTM 800 Series 860
Juniper Networks Juniper-Websense enhanced Web filtering for SRX1400 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 777427R-B21, 830011R-B21, 833870R-B21, 839308-375, 839309-375, 844188-375, 860069-S01
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 1 TB storage space - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G8; Chromebook x360; Pro c640 G2, c645; ProBook 45X G8; ProBook x360
Cisco LIC-MX84-SDW-3Y
Cisco Digital Network Architecture Wireless Tracker - Term License (3 years)
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MS Windows Storage Server x64 - upgrade licence - phone consulting - 3 years - 24x7
JetBrains - New releases update (renewal) - for PyCharm - 1 user - personal - ESD - for existing customers, 20% continuity discount - 1 year
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 7
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
Arista A-Care 2-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH945A, JH946A
Microsoft 365 Apps - Subscription licence - 1 user - academic, volume - add-on to Office Pro Plus, Microsoft Cloud Germany - Win, Mac - All Languages
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence renewal (3 years) - 1 device
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 36" and under large format printer) - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T920 ePrinter, T920 PostScript ePrinter
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW774A
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 30000000 usage transactions - Open Value Subscription - additional product - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW682A, JW683A, JW684A, JW685A
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (5 years) - 1 gateway
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N9K-C9396PX, N9K-C9396PX=, N9K-C9396PX-RF, N9K-C9396PX-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration
Lexmark Warranty - Extended service agreement - parts - 5 years - shipment - response time: NBD - for Lexmark XC4140, XC4140DE, XC4150
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from VMware View Enterprise - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack - 100 users - 1 year
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (3 years) - Secure Upgrade Plus - Essential Edition
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW775A, JW776A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 9450; SuperMassive 9400
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: ASA5506-K9, ASA5506-K9-RF, ASA5506-K9-WS
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW167AR
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office Standard Edition - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 2 - Win - English
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for SonicWall TZ570P
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - 20 users/devices - upgrade from Citrix XenDesktop VDI Edition - phone consulting - 1 year - 24x7
Hewlett Packard Enterprise HQ2F3E
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StorageWorks MSL8096
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux HPC - basic subscription - 8 nodes - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW831A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Motorola MC40
AP-GOLD White Glove/Pre-Deployment (Capture hardware hash, upload .csv file and enrolment of units into end users Intune)
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V410; V510; V540-24IWL AIO
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN3600B Power Pack - upgrade licence - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 2500 endpoints - ESD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open, add-on to Project Standard - Single Language
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Secure Pull Printing - consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH379A#AC4, JH379AR#ABA, JH380A#AC3, JH380AR#ABA, JH381A#AC3, JH381A#AC4, JH381AR#ABA
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner SOA Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4331R-V/K9, ISR4331-V/K9, ISR4331-V/K9-RF, ISR4331-V/K9-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 240 - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 24x7
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 779dn, MFP 779dns
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for NSsp 13700
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1399, 02-SSC-1469, 02-SSC-3153, 02-SSC-3470, 02-SSC-3474, 02-SSC-3504
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: ASA5516-FPWR-K9, ASA5516-FPWR-K9-RF, ASA5516-FPWR-K9-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 Amazon Web Services - Subscription licence (1 year) - for P/N: 02-SSC-0649, 02-SSC-0912
HPE 3PAR 8440 Online Import - Subscription licence (180 days) - 1 system - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 2 processors - consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
Cloudera Enterprise Basic Edition plus Indemnification - Subscription licence (3 years) + 3 Years 24x7 Support - 15 moonshot cartridges - electronic
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZQ310 Mobile Receipt Printer
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
JetBrains Business Subscription - New releases update - for JetBrains ReSharper - 1 user - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - from SA, from CRM Basic, Offer
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-P-PI3X-LF-100-U - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML370
HPE - Subscription licence (1 year) + 1 Year 24x7 Support - 1 server - hosted - electronic
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet Z5400 PostScript ePrinter
Cisco Meraki Enterprise - Subscription licence (3 years) - EA - Booking Only - for Cloud Managed MS355-24X2
HPE Helion OpenStack - (v. 2.0) - subscription licence (1 year) + 1 Year 24x7 Support - hosted - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL357A#BB
HP Quality Center - Subscription licence (1 year) - hosted
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-ES-XF2, NXOS-ES-XF2= - phone consulting - 1 year - 24x7 - for P/N: NXOS-ES-XF2, NXOS-ES-XF2=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 4 years - 24x7
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL NWA1100, NWA1121, NWA1123, NWA5121, NWA5123, NWA5301, NXC5500, WAC6502, WAC6503
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Essential - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra ZE500-4, ZE500-6
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB917A, BB917AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW175AR
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET50
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - repair time: 3 business days - for Zebra MC18, MC18 Personal Shopper
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW774A
Zyxel Hotspot Management - Subscription upgrade licence (1 year) - 1 concurrent device
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WatchGuard USP Wi-Fi Management - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 250 devices - phone consulting - 3 years - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Meraki MS Series 220-48LP - Subscription licence (3 years) - for P/N: MS220-48LP-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1405, 02-SSC-1470
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW771A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (1 year) - for NSa 9450, 9450 High Availability
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 500 users
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-3152, 02-SSC-3497
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat and URL - Subscription licence (5 years) - 1 appliance - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
BlackBerry Advantage Support - Technical support - for BlackBerry Enterprise Mobility Suite Content Edition - 1 user - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX938A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco Digital Network Architecture Advantage - Term License - 1 licence
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 1 device - phone consulting - 1 year - 9x5
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C1-ASR1001-X/K9
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Meraki MS Series 320-48FP - Subscription licence (5 years) - for P/N: MS320-48FP-HW
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 2; M70q Gen 3; M75s Gen 2; M80q Gen 3; M80s Gen 3; M80t Gen 3
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX65-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h - for P/N: MX67C-HW-WW
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for HP 3100-8-PoE v2 EI Switch
Security User Awareness Training Service - HPE Education Services - web-based training - 500 licences - 10001-11000 licences
Cisco Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9200L-24T-4X-A, C9200L-24T-4X-A++, C9200L-24T-4X-A=, C9200L-24T-4X-A-RF
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 8 servers - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Network Traffic Analyzer Software Module - 5 additional nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-ENH, MIG-12X-BASTOENH, MIG-12X-ESSTOENH, UPG-CUCM-USR, UPG-UCM1012-ENH, UPG-UCM1112-ENH, UPG-UCM9TO12-ENH - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX968A, JX969A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 7290, 7300, 7310, 7320, 7390, 7400, 7410, 7420, 7490
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - 2 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 2 years - pick-up and return - 9x5 - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Juniper Care Core Support SRX300-SYS-JB - 1 Year
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: C891F-K9, C891F-K9-RF, C891F-K9-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for Firebox M500
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C2960X-48LPD-L, WS-C2960X-48LPDL++, WS-C2960X48LPDL-RF, WS-C2960X48LPDL-WS
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 846633-B21, 846633-B22
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 1 year - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 3 years
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche Console - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JC102AR#ABB, JC675AR, JG219AR#ABH
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for Network Security Virtual (NSV) 270
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier Bundle Starter Kit (v. 4) - phone consulting - 1 year - 24x7 - response time: 2 h (pack of 10)
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
New releases update - 1 user - commercial - 1 year (2nd year)
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice - 1 client - volume - 5000+ level - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
APC Extended Warranty - Technical support - for InfraStruXure Central - 25 nodes - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT8500-SP-1A, L-LIC-CT8500-SP-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT8500-SP-1A, L-LIC-CT8500-SP-1A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
SonicWall Software Support 24X7 - technical support - for SonicWall NSv 1600 - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
Electronic HP Care Pack Pick-Up and Return Service for Travelers - Extended service agreement - parts and labour - 5 years - pick-up and return - business hours - response time: NBD - for Elite x2; EliteBook 1040 G4; EliteBook x360; ZBook 15v G5; ZBook x2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for V510-14IKB 80WR; V510-15IKB 80WQ
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Zebra Technical and Software Support - Technical support - for MCL Client and MCL Link-Lite - 4 devices - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 3 years - 9x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ270W
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 floating licence - volume - 10-19 licences - phone consulting - 1 year
HPE HELION PLATFORM 5 YEAR 9X5 RTU
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lexmark Warranty - Extended service agreement (extension / renewal) - parts - 1 year (5th year) - shipment - response time: NBD - for Lexmark XC2132
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 843407-B21, 851341-B21
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra WT41N0
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW188A, JW189A, JW190A, JW191A, JW191AR, JY855A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 10/20xxx - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco CX Success Tracks Level 2 - Technical support - for C9300X-DNA-24Y-A, C9300X-DNA-24Y-A= - phone consulting - 24x7 - response time: 30 min
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 1500-3499 licences
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRMOL Basic, Offer
Lenovo Depot - Extended service agreement - parts and labour - 4 years - for 100e Chromebook (2nd Gen) MTK.2; 100w Gen 3; 300w Gen 3; 500w Gen 3; V14 G2 ITL
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL073A#ABB, JL073AR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX68-HW
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E14 G4, E22 G4, P204, P21b G4, P22 G4, P22h G5, P22va G4; Engage One 10, 14, 16
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
HPE Cloud Managed IT - Subscription licence (3 years) - 2 cores - hosted - Small Business
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 3YR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Trigger Handle Service Plan - Extended service agreement - replacement - 5 years - for Symbol TC70; Zebra TC70, TC70X, TC75, TC75X
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW294A, JW295A, JW296A, JW297A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 4 processors - phone consulting - 4 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - 6 hours (repair) - for StoreFabric SN6500B 16Gb
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5 - for HPE Networks Software Group 170
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516T-T=
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960+24PC-L, WS-C2960+24PC-L-RF, WS-C2960+24PC-L-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Zebra Technical and Software Support - Technical support - for Zebra My-Shopper Central Server Module - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - Latin America, Asia Pacific
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1 DAY
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen10
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (1 year) - 1 gateway
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW629A
Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY792A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Payment Gateway Connector Group 1 - ESD - phone consulting - 4 years - 9x7 - response time: next available agent
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Juniper Networks Unified Threat Management for LN Series Router - Subscription licence (1 year) - 1 device - includes Kaspersky AV, Enhanced WF, Sophos AS, Appsecure and IDP
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 350 Series - Subscription licence (1 year) - 1 appliance - for P/N: 02-SSC-0942, 02-SSC-1843
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
Lenovo Device Intelligence - Standalone subscription licence (5 years) - 1 device - hosted - minimum 200 licences purchase
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 960GB cache storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B78A, Q8B79A, Q8D12A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (59 months) - 1 concurrent user - academic
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - for TM T20, T20II, T20III, T20III (011CS), T20X
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 9x5 - Technical support - phone consulting (for 10Gb WAN Upgrade) - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco ASA with FirePOWER Services URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-URL=
Intermec Terminal Emulation - Maintenance (1 year) - Win, Android
SonicWall Secure Mobile Access 8200v Virtual Appliance - Subscription licence (1 year) + 24x7 Support - 5 users - NFR, demo
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-N-E-LIC - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
VisibilityIQ Foresight - Subscription licence renewal (2 years) - 1 device - hosted - volume - 75-2499 licences
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL376A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall REST API Activation - Subscription licence (3 years) - for CSa 1000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Hewlett Packard Enterprise HN4K5E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW831A
Windows Pro - Software assurance - 1 PC - Platform - Open Value - 1 Year Acquired Year 1 - All Languages
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-12XS-E, WS-C3850-12XS-E-RF, WS-C3850-12XS-E-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: C7508A#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
Cisco Partner Support Service Software Upgrade - Technical support - for NXOS-NDB-XF, NXOS-NDB-XF= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW635A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed Color MFP E77660; PageWide Managed Color Flow MFP E776, MFP E77660
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 100000 devices - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Arista A-Care Next Business Day - Extended service agreement - advance hardware replacement and software application support - 1 month - shipment - 24x7 - response time: NBD - for P/N: JQ206A, JQ208A
HP Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Virtua
HPE Hortonworks Data Flow Edge - Subscription (1 year) + 1 Year 24x7 Support - 100 branch office nodes - ESD
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Cisco Meraki MR Series Enterprise - Subscription licence (1 year) - 1 access point - hosted
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS42P-HW
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: A9K-4T16GE-TR, A9K-4T16GE-TR=, A9K-4T16GE-TR-RF, A9K-4T16GE-TR-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW822A
Cisco CON-SSTCM-C3854C1A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX954A, JX956A, JX957A, JX957AR
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Elite Mobile Thin Client mt645 G7; Elite x360; EliteBook 840 G10, 86X G10; EliteBook x360
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 10000-14999 licences - Win, Android, Link-OS
Cisco Meraki MS Series 320-24 - Subscription licence (1 year) - for P/N: MS320-24-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL376A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW806A, JW808A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Web Filtering for Secure Services Gateway 350 - Subscription licence (3 years) - 1 device
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW661A, S3500-24T
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW292A, JW293A, JY757A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeWireless WiNG - 256 access points - ESD - phone consulting - 1 year - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 38 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL073AR
HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - phone consulting - 5 years - 9x5 - response time: 2 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 1500-3499 licences - includes access to LanSchool and LanSchool Air
Red Hat Network Satellite - Standard subscription (1 year) + 1 Year 24x7 Support - electronic - Linux
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW799A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 826041-B21, 826090-B21
Lenovo Premier Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P1 (2nd Gen); P1 Gen 3; P15 Gen 1; P17 Gen 1; P43s; P53; P53s; T15g Gen 1
Juniper Networks Juniper-Websense enhanced Web filtering for SRX650 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for all-in-one) - 3 years - on-site - 9x5 - response time: NBD - for Sprout Pro by HP G2; Workstation Z1 G5 Entry
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3560CX-8TC-S, WS-C3560CX-8TCS++, WS-C3560CX-8TCS-RF, WS-C3560CX-8TCS-WS
SonicWall Capture Advanced Threat Protection Security - Subscription licence (3 years) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Add-On - 10 concurrent connections - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 2001-3000 licences
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1002X-10G-K9, ASR1002X-10G-K9-RF, ASR1002X-10G-K9-WS
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Collection Option - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra DS3678-ER, DS3678-HD, DS3678-HP, DS3678-SR
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence (1 year) - 1 device
HPE 24x7 Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes, up to 4 sockets - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for SonicWall TZ570
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro Client and Device Operator Manager - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle - OEM - consulting - 3 years - 24x7
Arista A-Care 4-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 4 h - for P/N: JH799A, JH800A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW635A
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting (for Replication License) - 4 years - 24x7 - response time: 2 h
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/1 Year 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G8, 850 G6, 850 G8; EliteBook x360
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX944A
Cisco CON-PSBU-LMGMT39X
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
APC External Battery Installation Service 5X8 - Installation - 1 incident - on-site - 8x5 - for P/N: SLB120K160GXR5-2C, SLB120K160H5-2C, SLB120K160HXR5-2C, SLB480KH5-2C, SLB480KHXR5-2C
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-24PD-S, WS-C3650-24PD-S-RF, WS-C3650-24PD-S-WS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Conversion subscription licence (1 year) - Trial
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Schneider Electric Critical Power & Cooling Services Advantage Plus Service Plan - Technical support - preventive maintenance (for UPS 40 kVA) - 1 year - on-site - business hours - for Smart-UPS VT 40kVA; Galaxy 3500
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - 4 guests - 2 sockets - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 5000 unique endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ270W
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; ProDesk 600 G1; Workstation Z2, Z240, Z6 G4, Z8 G4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL190AR
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Personal Shoper Series PS20 Base
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Zebra DS6878, DS6878-DL, DS6878-HC, DS6878-HD, DS6878-SR
HPE Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 2000 devices - phone consulting - 1 year - 24x7 - for P/N: 30331
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1J10A, Q1J10AR
Cisco Email Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 866573-B21
McAfee Total Protection - Subscription licence (1 year) - 1 device - Download - Win, Mac, Android, iOS - English - United Kingdom
Cisco Email Security Appliance PXE Encryption - Subscription licence (1 year) - 1 appliance - volume - 100-199 licences
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q2F23A, Q2F23AR, Q2F24A, Q2F24A#ABY, Q2F24AR, R0P75A, R0P76A, R0P82AR, R3B06A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW275A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for Cisco Meraki MX68CW
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 5000-9999 licences - includes ATP and DLP for up to 10 SaaS apps
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
X-Sign Manager Basic - Subscription licence (5 years) - Win
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9475A#0D1, J9475A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 869121-B21, P21399-B21
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW806A, JW808A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - response time: 2 business days - for Epson DS-7500; WorkForce DS-7500, DS-7500N
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CT5508-100K9++, AIRCT5508-100K9-RF, AIR-CT5508100K9-WS, AIR-CT5508-100PROM
HPE Foundation Care Software Support 24x7 - Technical support - for HPE vSMS for VMware vSphere - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Applied Network Consulting and Integration - Configuration - 5 days - on-site - business hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW180A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Instant IAP-207, IAP-207 (EG), IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Zyxel iCard Anti-Virus - Subscription licence (2 years)
Zebra OneCare SV - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 5 days - must be purchased after 30 days of the product purchase
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
SonicWall Hosted Email Security - Subscription licence (1 year) + Dynamic Support 24X7 - 500 users
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 500-999 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c Gen9
HP - Extended service agreement - maintenance - 5 years - on-site
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
Cisco Meraki MS Series Advanced - Subscription licence (5 years) + 5 Years Advanced Support - 1 switch (24 ports)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for C1F1PASR1K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows / Linux WE - 8 users - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ370W
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX944A
SOLN SUPP SW SUB C9300 DNA Essentials Term License
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
HPE Foundation Care Software Support 24x7 - Technical support - for HPE vSMS for VMware vSphere - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11A G8, 11MK G9, 14 G7; Chromebook Enterprise 14A G5; Chromebook x360
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 50 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (2 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for IdeaPad 1 14; 1 15; 3 14; 3 15; 3 15IGL05; 3 15IML05; 3 17; 3 CB 15; IdeaPad Gaming 3 15
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device
Cisco SMARTnet Software Support Service - Technical support - for CON-SAU-AV30SST - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
DNA Essentials 1 Year License
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn, P75050dw
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSA 2650 - Subscription licence (1 year) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-24/12, Switch 2610-48
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW775A, JW776A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - 1000 users/devices - upgrade from Citrix XenDesktop Enterprise Edition - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco CON-SW-C910EAXI
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW241A, JW243A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Spectre 13 Pro; Spectre Pro 13 G1, x360 G1, x360 G2; Spectre x2 Pro; x360
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW298A, JW299A, JY758A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7X03A, E7X03AR, E7X03SB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 10 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
WatchGuard LiveSecurity Service - Technical support (renewal) - for WatchGuard XTMv Small Office - phone consulting - 1 year
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for HP 24X G10, 24X G6, 24X G8, 24X G9, 255 G10, 25X G1, 25X G7, 25X G8, 25X G9; ProBook 11 G2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour (for File Controller) - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2120T-TMC=
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T15
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
Adobe Sign for enterprise - Subscription New - 1 user - hosted - VIP Select - level 14 (100+) - 3 years commitment - EU English
Cisco Web Security Essentials Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Replication License) - 4 years - on-site - 13x5 - response time: 4 h
Inventory Cloud - Subscription licence (2 years) - 5 additional users - hosted - previous purchase required
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AP863AR#AKJ, AP863AR#AKL, AP863AR#AKM, AP863AR#ARM, AP863BR#AC3, AP863BR#AC4
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5500-48G EI Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zyxel Hotspot Management - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Extreme Networks ExtremeWorks Managed Services MonitoringPLUS Next Business Day Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1-99 licences - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB881A, BB881AR, EH986B, EH986BR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N9W99AR, N9X00AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY986A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 4 processors - consulting - 3 years - 24x7
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
WD Advanced Replacement - Extended service agreement - advance hardware replacement (for Enterprise SSD) - 5 years - shipment
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Accidental damage coverage - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET50, ET55
HP Absolute Data & Device Security Premium - Subscription licence (4 Years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty - Single Language
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: K2Q81ACR, K2Q81SB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
LANDesk Patch Manager - Subscription licence (1 year) - 1 node - volume - 1000-1999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Accidental damage coverage - parts and labour - 3 years - carry-in - repair time: 3 business days - for Symbol DS7708-SR; Zebra DS7708-SR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW635A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3600 - VIA/VPN users - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS410-32-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL259A#ABB
SonicWall Analytics - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: PEH946A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enhanced Support - Technical support - for Dynamics 365 Apps/Plan 1 - 1 user - academic, volume - Microsoft Cloud Germany - phone consulting - response time: 2 h - All Languages
SonicWall Advanced Gateway Security Suite for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Coverage Day Call-To-Repair 80% Commit Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - repair time: 1 day - for Elite Slice; EliteDesk 705 G3, 800 G2; EliteOne 800 G2; ProDesk 600 G2; ProOne 600 G2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW831A
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL355A#BB
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-94XX-K9 - phone consulting - 1 year - 24x7
HP SupportPack - Extended service agreement - maintenance - 3 years - on-site
Lexmark Upgrade to Parts and Labor - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
NETGEAR ReadyRECOVER - Maintenance (additional 1 year) - 1 SBS server
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Web Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 1 Plus - academic, GOV - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW774A
Juniper Networks Juniper-Sophos Anti-Spam for SRX550 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco CX Success Tracks Level 1 - Technical support - for N93-LAN1K9, N93-LAN1K9= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE - Extended service agreement - maintenance - 3 years - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for EcoTank L6550, L6570, L6580; EcoTank Pro ET-5880, L15180, M15180
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX968A, JX969A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks D2D4112 Upgrade Kit, D2D4112/4312 Upgrade Kit; StoreOnce 4210 Upgrade Kit, 4220/4420 Backup Upgrade Kit
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Cloudline Parts Plus Onsite Labor Plus Remote Technical Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 5th business day - for P/N: 855422-B21, 855423-B21, 855424-B21, 855425-B21
TADL Assist Warranty Extension - Extended service agreement - parts and labour - 2 years
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 4 years - 9x7 - response time: next available agent
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW831A
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Fastrack Option - Extended service agreement - advance parts replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P06789-291, P06789-375, P06789-AA1, P06789R-375, P06793-291, P06793-375, P06793R-375
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JY792A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 46 months - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 3YR
SonicWall Network Security Manager Advanced - Subscription licence (6 years) - for SonicWall TZ470W
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 1 year - 24x7 - response time: 2 h
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for PowerEdge T340
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
Cisco Meraki Enterprise - Subscription licence (10 years) - hosted - for P/N: MX64W-HW
LANDesk Management Suite - Subscription licence (1 year) - electronic - Intel vPro Technology Activation
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Deskjet 2320, Ink Advantage 2778; DeskJet Plus Ink Advantage 6075, Ink Advantage 6475
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
PSS SWSS UPGRADES Cisco Catalyst 9800 CL Wireless Controll
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX949A, JX950A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - phone consulting - 5 years - 24x7
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1000 additional nodes - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 871929-B21, 871929-B22, 871930-B21, 871930-B22, 871931-B21, 871931-B22, 871934-B21
Red Hat Enterprise Linux for SAP Solutions - Subscription (5 years) + 5 Years 9x5 Support - 1 physical node - ESD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-1395, 02-SSC-1468, 02-SSC-3152, 02-SSC-3454, 02-SSC-3464, 02-SSC-3497
Dell Upgrade from 3Y Basic Onsite to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 7500, 7590
SuSE Linux Enterprise Server - Subscription (5 years) + 1 Year 24x7 Support - unlimited virtual machines, 1-2 sockets - flexible licence
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed MFP E62555, MFP E62655, MFP E62665; LaserJet Managed Flow MFP E62665
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
C9300L 24 port CISCO DNA EA Advantage
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 6-10 licences - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco LIC-MX67C-SDW-5Y
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW635A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for L-AC-VPNO-100= - phone consulting - 1 year - 24x7
ODAC Professional Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - phone consulting - 1 year - 24x7
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant ML30 Gen9
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW298A, JW299A, JY758A
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security Professional - Subscription licence (3 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JY793A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9445A#ABB, J9445A#ACE
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZQ110
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Installation Service - Installation - on-site - for P/N: P06804R-B21, P09524-B21, P09524-B21#0D1, P09524R-B21, P09525-B21, Q8T38A, Q8T39A
HPE LoadRunner SAP Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 24x7
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - for Zebra DS3508-DP, DS3508-Er, DS3508-HD, DS3508-SR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW671A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 5 years - 9x5 - response time: 2 h
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX954A, JX956A, JX957A, JX957AR
Cisco Solution Support - Technical support - for Cisco DNA Advantage - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 floating licence - volume - 10-19 licences - ESD - Linux, UNIX, Win, Mac
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 6-10 licences - phone consulting - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise 500 M551dn, 500 M551n, 500 M551xh
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Zebra - Technical support
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/10PS-30, AT-GS970M/10PS-50
Lenovo Technician Installed Parts + YourDrive YourData - Installation - 5 years - on-site - 24x7 - response time: 4 h - for Storage D1212 4587; D1224 4587
HPE LoadRunner Foundation Entitlement - Subscription licence (1 month) - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY792A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9449A#ACD, J9449AR#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Altoline 6900 48G 4XG 2QSFP ARM ONIE AC Switch
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Virtual Mobility Master - 5000 clients, up to 500 devices, 50 controllers - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H70A, Q1H71A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 58 months - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Chromebook 5190 2-in-1, 5190 Education
Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390 Yoga; L490; L580; L590; T480; T49X; T590; X39X
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HP Absolute Data & Device Security Standard - Subscription licence (1 year) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for Epson GP-C831
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics CRM Online Professional Add-on to Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - 1 server - phone consulting - 5 years - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MX100 Advanced Security License - Subscription licence (3 years) - for P/N: MX100-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE SN3600B Power Pack+ - upgrade licence - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL180 Gen9, DL180 Gen9 Base, DL180 Gen9 Entry, DL180 Gen9 Storage
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for XTM 2520
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW812AR, JW814AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
PSS SWSS UPGRADES Cisco FireSIGHT Management CenterVMWare
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Parallels Desktop for Mac Pro Edition - Subscription licence (2 years) - 1 computer - Mac
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - for P/N: 507021-B21#0D1
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - 10 VMs - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - 251-1000 licences - phone consulting - 3 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090, P470; Phaser P360, P370, P460, P470; Zebra MT2000, MT2070, MT2090
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Rights Manager - 1 licence - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-48PS-S, WS-C3650-48PS-S-RF, WS-C3650-48PS-S-WS
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
Cisco Partner Support Service Software Upgrade - technical support - for BE6/7K-VIRTBASP-7X - 1 year
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T830
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBW240AC-E
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter AppSpeed w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 named user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW328AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 300 licences - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW818A, JW820A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL062AR, JL064AR
NVIDIA Grid Virtual PC - Subscription licence (5 years) - 1 concurrent user
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 1000 users
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - 1 access point - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-9X-ENHP-A - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL184AR
Cisco SMARTnet Software Support Service - Technical support - for R-PI21-SW-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP Analytics Proactive Management - Subscription licence (4 Years) + 4 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
Microsoft Office 365 Advanced Security Management - Subscription licence (1 month) - hosted - GOV, Microsoft Qualified - OLP: Government - annual fee, Open
SOLN SUPP SW SUB C9200CX Cisco DNA Essentials 12 Port Te
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (5 years) - Trial - for KVM
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - for Chromebook 11MK G9; Chromebook Enterprise 14 G7; Chromebook x360; Stream Pro Laptop 11 G4
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 7X84CTO1WW, 7X84CTO3WW, 7X84CTO4WW, 7X84CTO5WW, 7X84CTO6WW
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-FI-6248UP-RF, UCS-FI6248UPUPG-RF, UCS-FI6248UPUPG-WS, UCS-FI-6248UP-WS
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-3K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 1-2 sockets/virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW659A, S3500-24P, S3500-24P-US, S3500-24P-US-CS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW257AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 51-75 licences - phone consulting - 1 year
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 59 months - 24x7 - response time: 4 h
Cisco CON-SNTP-C2520PCC
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-374 (EG), AP-374 (IL), AP-374 (JP), AP-374 (RW), AP-374 (US)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW227AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW167AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Electronic HP Care Pack Software Technical Support - Technical support - for TROY Secure Document Printing Solution - 301-400 licences - phone consulting - 1 year - 9x5 - for TROY Secure Document Printing for Cerner Linux CUPS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4506-E, WS-C4506-E=, WS-C4506-E-RF, WS-C4506-E-WS
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9389AR#ABB, J9523AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 50 devices - phone consulting - 3 years - 9x5 - response time: 2 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Symbol LS3578-FZ
PNY Warranty Extension Pack 007 - Extended service agreement - replacement - 2 years (4th/5th year) - for Quadro K5000 SDI, K5000 SDI I/O, K5200 SDI, K5200 SDI I/O
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY791A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
IntelliJ IDEA 20-49 Ultimate Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 15 End-user details required Serial number required Minimum order quantity: 20) (471)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH402A, JH402AR
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 4 processors - phone consulting - 4 years - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Insight XLarge - Subscription licence (3 years) - up to 10 Gbps
Microsoft Windows Intune USL - Subscription licence (1 month) - 1 user - hosted - EA Subscription, EES - All Languages
Hewlett Packard Enterprise H9YM2E
Cisco Digital Network Architecture Advantage - Cloud Subscription Licence (3 years) - 30 Mbps aggregated throughput, up to 15 Mbps
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX64-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C897VA-K9, C897VA-K9-RF, C897VA-K9-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW831A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
C9300L 48 port CISCO DNA EA Advantage
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Advanced 1 - Term License (5 years) + 5 Years Support - Class 1
Cisco CX Success Tracks Level 1 - Technical support - for NXOS-NDB-XF, NXOS-NDB-XF= - phone consulting - 24x7 - response time: 30 min
Cisco SMARTnet Software Support Service - Technical support - for LIC-TMS-STARTERKIT - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (1 year) - 1 gateway - for Juniper Networks SRX345 Services Gateway
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW191AR
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra RS5000
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 52 months - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - 9x5 - response time: NBD - for Pro Slate 10 EE G1, 12, 8
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 866573-B21
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA GRID Virtual Workstation Edition - Subscription licence (1 year) - 1 concurrent user
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZC300
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central with SQL for 3PAR - 1 array - ESD - phone consulting - 5 years - 24x7 - response time: 4 h
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 2000-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW231A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
Electronic HP Care Pack Critical Advantage L1 - Technical support - for StorageWorks Secure Fabric OS - 8 - 31 ports - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for S-A9K-24P10G-IVRF - phone consulting - 1 year - 24x7 - for P/N: S-A9K-24P10G-IVRF, S-A9K-24P10G-IVRF=
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site - for P/N: P21440-291, P21440-371, P21440R-001, P21449-291, P21449-371, P21449-AA1, P21449R-001
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; M75s Gen 2; M75t Gen 2
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
JetBrains Business Subscription - New releases update - for JetBrains PhpStorm - 1 user - commercial - ESD - 1 year
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW092A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Pro M501dn, M501n
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U55AR, Q0U57A, Q0U57AR, Q0U59A, Q0U59AR, Q0U61A, Q0U61AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T30-W
Cisco Smart Net Total Care Software Support Service - Technical support - for N3548-LAN1K9, N3548-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N3548-LAN1K9, N3548-LAN1K9=
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
Cisco Secure Firewall 3110 Threat Defence 5Y Subs
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Suite - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Plus Data Recovery - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL172A#BB, JL172AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
XML Developer Professional - Maintenance (renewal) (2 years) - 1 user - volume - 1-4 licences - Linux, UNIX, Win, Mac
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Quadro vDWS - 1 concurrent user - phone consulting - 1 year - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D
NVIDIA Grid Virtual Apps - Subscription licence renewal (1 year) - 1 concurrent user
HPE Critical Advantage L3 - Extended service agreement - parts and labour (for remarketed only) - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: E7Y73AR, E7Y73AR#ABB, E7Y73BR
up to 83" Screen sub £5K Hot Swap Warranty
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW244A, JW245A, JW246A
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 24x7 Support - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 4 years - on-site - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
Zebra OneCare for Enterprise Essential with Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra WT6000 Wearable Computer
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Enterprise - 25 OS instances - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY791A
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/x warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric 8/24 8Gb Bundled Fibre Channel Switch
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for NSa 2700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 100 users - for P/N: 01-SSC-7406
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for VersaLink C400/DNM, C400/YDN, C400DN, C400N, C400V/DN, C400V/DNM
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
Zebra OneCare Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Web Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY792A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for C1F2PNEX56961K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (45 months) - 1 concurrent user - academic
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - commercial - for Surface Pro 3, Pro 4
Microsoft Extended Hardware Service Plan - Extended service agreement - 3 years (from original purchase date of the equipment) - carry-in - commercial - for Surface Pro 3, Pro 4
Zyxel - Subscription licence (lifetime)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: Q9H59A, Q9H61AR, Q9H62A, Q9H63A, R2J82A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JZ075A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N7P34AR, N7P35AR
ASUS Warranty Extension Package Local Virtual - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 1 year (3rd year) - pick-up and return - 9x6 - response time: NBD - repair time: 5 business days - for ASUSPRO ESSENTIAL P2520LA; P2520LJ; P2520SA; P2520SJ; P550CA; P550LA; P550LAV; P550LD; ROG Strix GL503VM; GL702VI; GL703VM; GX501VS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for LightScene EV-110, EV-115
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 43 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW774A
Cisco CON-PSBU-N9SWESGF
HPE Foundation Care Next Business Day Software Exchange Service - Technical support - for Aruba Enterprise License Bundle - 1 access point - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1-ASR1001-X/K9
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for NSa 2700
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - upgrade from Standard - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for A9K-LI-LIC - phone consulting - 1 year - 24x7
Microsoft Visual Studio Deployment Standard - Software assurance - 2 processors - academic, Microsoft Qualified - OLP: Academic - Win - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Microsoft System Center Standard Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Cisco CON-SSSNT-N9KC9341
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P7000, SC-P7000V
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL322A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for AC-PLS-P-250-S - phone consulting - 1 year - 24x7
Microsoft SQL Server Standard Edition - Software assurance - 1 server - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 1-99 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 100 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 250 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 1 device - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC+-10G-LR=, ONS-SC+-10G-LR-RF
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ670
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Visio Standard - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Cisco Meraki MS Series 22 - Subscription licence (1 year) - for P/N: MS22-HW
Cisco CX Success Tracks Level 2 - Technical support - for C9200CX-DNA-E-8, C9200CX-DNA-E-8= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Advantage - Term License - 1 licence
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for S510; ThinkCentre M625; M630; M700; M715q (2nd Gen); M71X; M72X; M73; M90; M90n-1 IoT
Electronic HP Care Pack Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT421
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - unlimited guests - 2 sockets - electronic
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-8T-E-2G-UK
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
WatchGuard Security Software Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for XTM 2520
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW263A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for EliteBook 83X G8, 840, 84X G8, 85X G8; EliteBook x360; Mobile Thin Client mt32, mt46
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (8 months) - 1 concurrent user
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HP Performance Center Web/Multimedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for S400; ThinkCentre M700; M800; M810; M820z AIO; V30a-22IIL AIO; V410; V510; V540-24IWL AIO
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Cisco ONE Digital Network Architecture Essentials - Term License (3 years) - 50 Mbps - on-premise
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - phone consulting - 4 years - 24x7 - response time: 2 h
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreEasy 1650 Expanded Storage
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 5650 - Subscription licence (1 year) - 1 appliance - for NSa 5650, 5650 High Availability
TRAINING - WEBEX SVCS 2 HOUR TRAINING SERVICES VIA WEB
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Accidental Damage Protection - Extended service agreement - parts and labour - 5 years - on-site - business hours - response time: NBD - for EliteBook 8470, 8770; ZBook 14 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, 17 G3, Studio G3
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280; X39X
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Win/Lnx/HP-UX/NetWare WE - 1 user - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (2 years)
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years 24x7 Support - 15 moonshot cartridges - electronic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Software Application Support - Technical support - for LIC-CT3504-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT3504-1A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
SonicWall TotalSecure Email - Subscription licence (3 years) - 50 users
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U54AR, Q0U56A, Q0U56AR, Q0U58A, Q0U58AR, Q0U60A, Q0U60AR
DriveSecurity - Subscription licence (3 years) - volume - 5000-9999 licences - Win, Mac
HPE Linux Implementation Service - Installation / configuration
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY793A
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux HPC - 1 node - phone consulting - 1 year - 24x7
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 1YR
Cisco Partner Support Service Software Upgrade - Technical support - for AC-PLS-P-100K-S, AC-PLS-P-100-S - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/3 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Visioneer 94-0333-W1-8
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9500-24Q-E, C9500-24Q-E=, C9500-24Q-E-RF
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 PCs - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW781A, JW782A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra RS5000
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Essentials Plus / HP Insight Control Environment - phone consulting - 1 year - 24x7
Avocent Silver Hardware Maintenance - Extended service agreement - parts and labour - 4 years - for Dell DAV2108
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 845627R-B21
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnSite NBD Category 2 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP - Extended service agreement - maintenance - 5 years - on-site - for NetServer LD
Cisco Meraki MX100 Enterprise License - Subscription licence (3 years) - for P/N: MX100-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreEasy 3850 Gateway Storage
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW781A, JW782A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Vileda Microlite Mop Pad with Assorted Tags. All purpose microfibre mop for intensive cleaning. Polyamide stripes for easy cleaning of stubborn dirt.
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for TZ 600 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for ZXP Series 1, 1 QuikCard ID Solution
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW263A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 1 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; M93z; X1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW628A
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 100 VMs - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW824A, JW826A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Meraki MS Series 320-24 - Subscription licence (5 years) - for P/N: MS320-24-HW
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Color LaserJet Pro MFP M176n, MFP M177fw, MFP M274n, MFP M277dw, MFP M277n
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX84-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX84-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
Cisco SMARTnet Software Support Service - Technical support - for L-P-PI3X-LF-25-U - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-48F-E-RF, WS-C3850-48F-E-WS
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Synergy 480 Gen10
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 2 processors - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased within 90 days of the product purchase - for PRIMERGY RX1330 M2, RX1330 M3, TX1310 M3, TX1320 M2, TX1320 M3, TX1330 M2, TX1330 M3
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zyxel Connect and Protect - Subscription licence (1 month) - 1 access point - includes IP Reputation Filter - for Zyxel NWA1123ACv3, WAC500, WAC500H
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC72
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW223A
Hewlett Packard Enterprise StorageWorks Door/dock Large Item Logistic
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW822A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
Lenovo Microsoft Autopilot PKID registration (Report) - Remote configuration
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N3K-C3524P-XL, N3K-C3524P-XL=, N3K-C3524P-XL-RF, N3K-C3524P-XL-WS
Microsoft Enterprise Mobility Suite Add on - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW824A, JW826A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Networks Software Group 145
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select - Extended service agreement - replacement - 1 year - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkStation P410; P500; P510; P520; P520c
SolarWinds Maintenance - Technical support - for SolarWinds VoIP & Network Quality Manager - 300 IP phones, up to 5 IP SLA source devices - phone consulting - 1 year
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Cisco Meraki Umbrella Security - Subscription licence (5 years)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q24AR, K2Q25AR, K2Q26AR, K2Q27AR, K2Q28AR, P8Y56AR, P8Y57A, P8Y57AR, Q1H90A, Q1H91A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from Standard - consulting - 1 year - 24x7
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSB-B200-M4-U, UCSB-B200-M4-U-RF, UCSB-B200-M4-U-WS
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870-F
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 24x7 - response time: NBD - for P/N: DDY47-FCED-001A, DDY47-UCED-001A
HPE Security User Awareness Training - HPE Education Services - web-based training - 500 licences - 18001-19000 licences
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 10000 devices, 1000 controllers, 100000 clients - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-2-K9 - phone consulting - 1 year - 24x7
datAshur BT Management Console - Subscription licence (3 years) - volume - 100-499 licences
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 52 months - 24x7 - response time: 4 h
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 4 years - 9x5 - response time: next available agent - 1000+ seats
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ500 Series ZQ510, ZQ520
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JG682A, JG682A#ABB, JG682AR, JH122A
Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 3 years - 9x5 - repair time: 3-7 business days - for EliteBook 1050 G1; EliteBook x360; ZBook 15u G5, 15u G6
IntelliJ IDEA Ultimate - Subscription licence (1 year) - 1 user - volume, commercial - 10-19 licences - ESD - Linux, Win, Mac
WatchGuard LiveSecurity Service - Technical support (renewal) - for WatchGuard XTMv Large Office - phone consulting - 1 year - 12x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 3 years - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15454-SMR1-LIC, 15454-SMR1-LIC=, 15454-SMR1-LIC-RF, 15454-SMR1-LIC-WS
Zebra OneCare for Enterprise Essential - Extended service agreement (renewal) - parts and labour - 1 year - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra LI4278
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW772A, JX920A
TSS Preowned High Perf 8x5 3YR
SonicWall Network Security Manager Advanced - Subscription licence (5 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N2248TP-E-FA-BUN, N2248TP-E-FA-BUN++, N2248TP-E-FABUN-RF
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreOnce 5500
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 30 days
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3560CX-8XPD-S, WS-C3560CX-8XPDS++, WS-C3560CX8XPDS-RF, WS-C3560CX8XPDS-WS
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 500-999 licences
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 72/82xx - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 7 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProBook 430 G6, 430 G7, 430 G8, 445 G8, 445 G9, 445r G6, 44X G6, 455r G6, 45X G6, 470 G5
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson EB-PU2010B, EB-PU2010W
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux for VMware w/3 Years 24x7 Support - up to 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - 5 nodes - ESD - consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
NVIDIA Grid Virtual PC - Subscription licence renewal (50 months) - 1 concurrent user
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Dell 3Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 3 years - for Precision 35XX, 5530 2-in-1, 55XX, 5750, 75XX, 77XX
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki MX400 Advanced Security - Subscription licence (3 years) - for P/N: MX400-HW
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4500X-F-32SFP+, WSC4500XF32SFP+-RF, WSC4500XF32SFP+-WS, WS-C4500XF32SFP-WS
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 10 additional nodes - phone consulting - 2 years - 24x7
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Cisco Solution Support - Technical support - for Cisco DNA Premier - phone consulting - 24x7 - response time: 30 min
Eaton Easy Battery+ - Battery replacement
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen10
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JD370A#ABD, JD370A#ABE, JD370AR#ABA, JD370AR#ABH, JD375A#AC4, JD375AR#ABA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL357A#BB
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH402A, JH402AR
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 named users - web support - 1 year - business hours - response time: 1-2 business days
Cisco SMARTnet Software Support Service - Technical support - for AC-VPNO-25 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
MERAKI MX85 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1DAY
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL357A#BB
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
HP - Extended service agreement - parts and labour - 4 years - on-site
Cisco LIC-VMX-S-ENT-1Y
Cisco MERAKI MS390-24 ADV ENTERPRISE
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP StorageWorks Secure Fabric OS - 1 switch, 8 - 31 ports - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960C-8TC-L, WS-C2960C-8TC-L-RF, WS-C2960C-8TC-L-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 15 months - 24x7 - response time: 4 h
SWSS UPGRADES UCS E Series VMware ESXi 6 Standard (with vCen
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-PIC-VM-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
Microsoft Office 365 (Plan E1) - Subscription licence (1 month) - 1 additional user - hosted - Enterprise - Open Value Subscription - additional product, to Core CAL - All Languages
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 1000 additional nodes
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE CloudSystem Enterprise - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for Network Security Virtual (NSV) 270
Zebra Technical and Software Support - Technical support - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center High Availability - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX937AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: J8762A#ACD, J8762A#ACE, J8762A#ACQ, J8762A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW275A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Essentials Plus - upgrade licence - 3 hosts (up to 2 processors per host) - OEM - ESD - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
HPE Cloud Managed IT Backup and Disaster Recovery - Subscription licence (3 years) - 1TB capacity - hosted - concurrent configuration
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q63A, Q6Q63AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB908A, BB908AR, BB908B, BB908BR
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540; LaserJet Managed MFP E57540, MFP M527
HP Absolute Data & Device Security for Education Premium - Subscription licence (1 year) - academic - Win, Mac, Android - United Kingdom
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for P/N: 730952F, 7309G52
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASR1001-X, ASR1001-X=, ASR1001-X-RF, ASR1001-X-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Virtual Desktop Access Add-on - Step-up subscription licence (1 month) - 1 user - academic, volume, Faculty - Win
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 5-24 licences - Win, Mac
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for Network Security Virtual (NSV) 270
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY792A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL320A
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence renewal (2 years) - 1 device
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: AH233AR#0D1, AM426AR#0D1, AM437AR#0D1, AM445AR, AM448AR, AM449AR, AM451AR#0D1
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 100-249 licences - Win, Mac
Cisco Base - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL190r Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 8G
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 month)
Microsoft Dynamics 365 for Sales Professional - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - Offer, for CRM Basic - All Languages
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Manager - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - 10'000 clients, up to 1000 devices, 100 controllers - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW191AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Full - 16 ports - upgrade from HP 1606 Extension SAN Switch Base - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, from SA, from CRM Basic, Offer - All Languages
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL223AR
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 2500 devices - ESD
HPE Aruba Central Foundation - Subscription licence (5 years) - 1 access point - hosted - ESD - for HPE Aruba AP-584, AP-585, AP-587
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JH949A, JH950A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
VisibilityIQ Foresight IOT - Subscription licence (90 days) - up to 100 devices - hosted - Pilot
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX650 Services Gateway - Subscription licence renewal (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW191AR
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: WS-C3650-12X48FD-S, WSC365012X48FDS-RF, WSC365012X48FDS-WS
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
SonicWall Capture Advanced Threat Protection Security - Subscription licence (5 years) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW328AR
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for WorkForce Pro WF-3820DWF, WF-3825DWF, WF-4820DWF, WF-4825DWF, WF-4830DTWF
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
SonicWall Analytics - Subscription licence (1 year)
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CTVM-25 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55250dw
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX952A
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL320A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY791A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 4 processors - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL319A
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE UNIX MIGRATION DESIG AND PLAN L1
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-N9K-K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProLiant Essentials RDMA Pack for Multifunction Gigabit Server Adapter - 1 server - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW232A, JW233A, JW236A
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for ThinkBook 14 G6 ABP; 14 G6 IRL; 14s Yoga G2 IAP; 16 G6 ABP; ThinkCentre neo 30a 22
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport Plus 4H - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks - Subscription licence (5 years) - 1 device
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCSB-5108-AC2, UCSB-5108-AC2=, UCSB-5108-AC2-RF, UCSB-5108-AC2-WS
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1 DAY
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server - subscription - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL169A#BB
Zebra Technical and Software Support - Technical support - for Pool Server Dual Terminal Emulation - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Cisco CON-3SNT-CT2525
Cisco Smart Net Total Care Software Support Service - Technical support - for SRST-EP - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Fastrack Option - Extended service agreement - advance parts replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for NSa 4700
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JC772AR#ABH, JG336A#ABH, JG336A#B8X, JG554A#B8X, JG554AR#B8X, JH037A, JH037AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall SOHO 250
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Carbonite Availability - Subscription licence (1 year) + 24x7 Support - 1 server - HPE Complete - Win
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed MFP P57750dw
Intermec Annual software maintenance - Technical support - for Intermec Client Pack - phone consulting - 3 years
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreEver MSL6480 Scalable Base Module
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 1 year - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra HC100
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year) - for SonicWall SOHO 250 Wireless-N
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
Avocent Silver Hardware Maintenance - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Dell DMPU4032-G01
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Security User Awareness Training Service - HPE Education Services - web-based training - 500 licences - 15001-16000 licences
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour - 1 year (4th year) - carry-in - for ThinkCentre Edge 62; 63; 72; 73; 91; 92; 93; ThinkCentre M62; M72; M73; M83; M92; M93
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 floating user - after expiration - Linux, Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Desktop Optimization Pack for Software Assurance - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level F - additional product - Win - All Languages
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 24x7 - response time: 4 h - must be purchased within 90 days of the product purchase - for PRIMERGY RX1330 M2, RX1330 M3, TX1310 M3, TX1320 M2, TX1320 M3, TX1330 M2, TX1330 M3
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level B (10-24) - Win - English
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW745A, JW746A, JW748A, JW750A
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 8 servers - phone consulting - 4 years - 24x7
Fastvue Reporter for SonicWall Enterprise Plan Three-Year Subscription
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1Z11A, Q1Z11AAE
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 7YR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 50 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Epson CoverPlus - Extended service agreement - parts - 4 years - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall TotalSecure Email - Subscription licence (1 year) - 100 users
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
EcoStruxure IT Expert - Subscription licence (5 years) - 25 nodes
Cisco Meraki MV Sense - Subscription licence (3 years)
Cisco Meraki MV Sense - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ510A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Unified Fabric Manager Advanced w/3 Years 24x7 Support - flexible licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Hewlett Packard Enterprise H9PL8E
Zebra OneCare for Enterprise Essential with Standard Maintenance for Standard Battery, Commissioning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960X-24PS-L, WS-C2960X-24PS-L++, WS-C2960X-24PSL-RF, WS-C2960X-24PSL-WS
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 1, from CRM Professional, Offer - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: PBK769A
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 20+ level - phone consulting - 2 years
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for SonicWall TZ570W
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Standard for vSphere - 1 licence - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - upgrade from Standard - phone consulting - 1 year - 24x7
HPE Implementation Service - Installation / configuration
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200L-24P-4X-E++, C9200L-24P-4X-E=, C9200L-24P-4X-E-RF, C9200L-24P-4X-E-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE - Extended service agreement - parts and labour - 1 year - on-site
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 7YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-377 (EG), AP-377 (IL), AP-377 (JP), AP-377 (RW), AP-377 (US)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CCX-10-LIC-K9 - phone consulting - 1 year - 24x7
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7X08A, E7X08AR, E7X08SB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 1 year - repair time: 5 business days - must be purchased within 30 days of the product purchase - for Zebra P4T
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Juniper Networks Deep Inspection for Secure Services Gateway 550 - Subscription licence (1st year) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site
Cisco SMARTnet Software Support Service - Technical support - for C1F1PCAT3560CXK9 - phone consulting - 1 year - 24x7
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - academic - for retail customers - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL376A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 843407-B21, 851341-B21
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX939A, JX940A, JX942A
Microsoft Intune - Subscription licence (1 year) - 1 device - hosted - GOV, Microsoft Qualified - OLP: Government - Open
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zyxel Content Filtering/Anti-Spam/Anti-Virus/IDP/Application Patrol/SecuReporter Premium - Subscription licence (2 years)
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5799, WF-M5799 Supertank, WF-M5799DW (MEA), WF-M5799DWF
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW191AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW184A
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 4 years - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: SLASR1-IPB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930F 48G PoE+ 4SFP
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce DS-70000, DS-70000N
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkPad L13 Yoga Gen 2; L14 Gen 1; L15 Gen 1; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux - Subscription licence (1 year) + 1 Year 9x5 Support - 4 sockets, unlimited guests
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: AG703B#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour (for File Controller) - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW774A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY792A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
NVIDIA Grid Virtual PC - Subscription licence renewal (54 months) - 1 concurrent user
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW204A, JW205A, JW206A, JW207A
Zebra Technical and Software Support - Technical support (renewal) - for Commserver - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSa 4600, 4600 High Availability
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-500M-IPB-1Y= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE 24x7 Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Next Business Day Partner Branded Support - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: JW635A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9500-40X-2Q-A, C9500-40X-2Q-A-RF, C9500-40X-2Q-A-WS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
Cisco Digital Network Architecture Advantage - Term License - 1 switch (48 ports) - EA - for P/N: C9200-48P-A-WS, C9200-48P-E-AM, C9200-48P-E-WS, C9200-48P-RA, C9200-48T-A-WS
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ270
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Personal Shoper Series PS20 Base
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS14-48FPOE
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
Juniper Networks vSRX AppSecure and IPS - Subscription licence (1 year) - 10 Gbps throughput
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant BL460c G5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for SonicWall TZ570P
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 9650, 9650 High Availability
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Electronic HP Care Pack Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX945A, JX946A, JX947A, JX948A
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for KVM - phone consulting - 1 year - 24x7
Absolute Data & Device Security Professional for Education - Subscription licence (5 years) - 1 unit - volume - all levels - Win
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, from CRM Professional, Offer - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for NSsp 13700
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-NDB-XF, NXOS-NDB-XF= - phone consulting - 1 year - 24x7 - for P/N: NXOS-NDB-XF, NXOS-NDB-XF=
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
SonicWall Analytics - Subscription licence (2 years)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Server - 2 processors - consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX939A, JX940A, JX942A
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 3 years - 9x5
Red Hat Linux - Premium subscription (1 year) - 2 guests - 2 sockets
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: J9822A#0D1, J9822A#ABB, J9822A#ABH, J9822A#ACD, J9822AR, JL001A, JL001A#ABB, JL001AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
Red Hat Enterprise Virtualization - Premium subscription (1 year) + 1 Year 24x7 Support - 2 sockets - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 17 G6, Studio x360 G5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Elo Access Premium - Subscription licence (1 year)
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: PEH946A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP AutoStore - 1 server - phone consulting - 1 year - 9x5 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-250M-APP-1Y - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center User Access Management Software - 50 additional users - ESD - consulting - 5 years - 24x7 - response time: 2 h
Lenovo Accidental Damage Protection - Accidental damage coverage - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 866573-B21
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL587A, JL587AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager - 1 processor - phone consulting - 4 years - 9x5
HPE Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL376A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
Juniper Networks - Subscription licence (1 year) - 1 Gbps
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - 24x7 - for Firebox M670
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Insight Dynamics with Insight Control w/1 Year 24x7 Support - 8 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW227A, JW227AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 1000 devices - ESD
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5508-AMP=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
IBM ServicePac On-Site Repair - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 7309BF7, 7309BF9, 7309BR6
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
Cisco SMARTnet Software Support Service - Technical support - for HX-VSP-EPL-D - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY690A
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, volume - add-on to Plan 1 Bizness Apps, Microsoft Cloud Germany - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8994A#ABB
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Print Management - phone consulting - 1 year - 9x5 (pack of 10)
Hewlett Packard Enterprise HL2W5E
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870-F
Microsoft Technology Associate (MTA) - Microsoft Certified Educator (MCE) - pre-purchasing training funds unit - 125 exam vouchers - volume, ACAD - Campus, School, Select Plus, EES
SonicWall Capture Advanced Threat Protection Service for NSV 470 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-32 - consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom PGo HP Single Software - phone consulting - 3 years - 9x5
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: VG310, VG310-RF, VG310-WS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier - 10 virtual machines - upgrade from VMware View Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
X-Sign Manager Premium - Subscription licence (1 year) - Win
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service Software Upgrade - Technical support - for DCNM-L-N77-K9-SBUN - phone consulting - 1 year - 24x7
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 24x7 Support - 1 guest - 2 sockets
JetBrains Business Subscription - New releases update - for IntelliJ IDEA - 1 user - commercial - ESD - 1 year
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Xplore B10
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JG841A, JG841AR, JH123A
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 site - after expiration - Linux, Win, Mac
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC023A#ABB, BC023A#ABU, BC023A#AC3, BC023A#ACE, BC023A#AKJ, BC023AR, BC023AR#ABA
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme NSight VX-9000 - 1 access point - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
SonicWall Web Application Firewall Service - Subscription licence (3 years)
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - on-site - for P/N: 507021-B21#0D1
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox T30-W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 5-24 licences - Win, Mac
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 24x7 Support - 32 processors - phone consulting - 1 year - 24x7 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Virus for SRX240 Services Gateway - Subscription licence (5 years) - 1 device
Xerox Mobile Print Cloud - Subscription licence (1 year) - 3600 jobs - hosted - for Phaser 6510; VersaLink B400, B405; WorkCentre 33XX, 5755, 5865, 59XX, 65XX, 7220, 7556
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreF
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960X-24TS-L, WS-C2960X-24TS-L++, WS-C2960X24TS-L-RF, WS-C2960X-24TSL-WS
SonicWALL Support 24X7 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 3 years
Visual Paradigm Teamwork Server - Maintenance (renewal) (1 year) - 1 server - after expiration - Linux, Win, Mac
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW831A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 12 x 900GB HDD drives) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QW915A, QW915AR, QW916A, QW916AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N7K-C7009-BUN2-P2E, N7KC7009BUN2P2E-RF
C9500 CISCO DNA EA Advantage 32QC
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 4 years - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Logitech Sync Plus - Subscription licence (1 year) - hosted
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 appliance - for P/N: MX84-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 appliance - for P/N: MX84-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Zebra OneCare Select with Comprehensive - Extended service agreement - advance hardware replacement - 3 years - shipment - repair time: same day - must be purchased after 30 days of the product purchase - for Zebra RW 220, RW 420
SonicWall Content Filtering Service Premium Business Edition for NSV 870 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW257AR
Cisco Defense Orchestrator - Term License (3 years) - 1 appliance - hosted - ESD - for P/N: L-MX84-P=
Lexmark On-Site Repair - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - response time: next business day (for requests before 5:00 p.m.) - must be purchased before the standard warranty expires - for Lexmark MS822de
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Mellanox InfiniBand QDR/FDR Modular Management Board; QLogic IB QDR 18, IB QDR DDR 24
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW627A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL073A#ABB, JL073AR
Cisco SMARTnet Software Support Service - Technical support - 1 year - 24x7
HP - Extended service agreement - parts and labour - 5 years - on-site
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JX944A
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 10YR
NVIDIA Grid Virtual PC - Subscription licence (3 years) - 1 concurrent user - ESD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
SonicWall TotalSecure Email 250 - Subscription licence (1 year) - 250 users
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant XL190r Gen10
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 16 servers - phone consulting - 3 years - 24x7
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD
Cisco CON-PSBU-N95LAN
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
XML Developer Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 10-19 licences - Linux, UNIX, Win, Mac
Microsoft Core CAL Bridge for Office 365 - Subscription licence (1 month) - 1 user - Open Value Subscription - Level C - additional product - Win - All Languages
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS14-24
Adobe Acrobat Pro for teams - Subscription Renewal - 1 user - Value Incentive Plan - Level 1 (1-9) - Win, Mac - EU English
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra RS4000
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
HPE Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D
Click Charge - Service Contract (Waingels College)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra DS2208
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - hosted
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10 Solution
HP Analytics Proactive Management - Subscription licence (2 years) + 2 Years Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (2 years) - 1 concurrent user - academic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
Cisco ONE Digital Network Architecture Advantage Wireless - Term License (1 year)
Cisco Meraki MS Series 420-24 - Subscription licence (1 year) - for P/N: MS420-24-HW
Cisco Meraki MS Series 420-24 - Subscription licence (1 year) - for P/N: MS420-24-HW
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Installation & Startup Service - Installation - business hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 PXIe System, EL4000 Switch System
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 years Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 years Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for (for 3-year base warranty) ProBook 630 G8, 640 G2, 640 G4, 640 G5, 640 G8, 645 G4, 650 G2, 650 G4, 650 G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 794502-B23, 794502R-B23
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
SonicWall Content Filtering Service Premium Business Edition for NSV 400 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for ColorWorks TM-C7500, TM-C7500G
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 10YR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2120T-T=
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreEasy 3850 Gateway Single Node
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW788A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE MSL8096; StorageWorks MSL8096; StoreEver MSL8096
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Resource Schedule Optimization - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (renewal) (1 year) - 1 device - for Secure Services Gateway SSG 5
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL322A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 795236R-B21
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Absolute Data & Device Security Standard - Subscription licence (4 Years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ470W
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (49 months) - 1 concurrent user - academic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
ODAC Standard Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
Ricoh Assurance Program Extended Warranty for Workgroup Product Segment - Extended service agreement - replacement - 5 years - shipment - response time: NBD - Upgrade - for fi-8150, 8170, 8250, 8270
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 2000 users
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - 1 licence - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Nimble Storage Premium 4-Hour - Extended service agreement - advance parts replacement (for 2.88TB Flash Upgrade Kit) - 3 years - shipment - response time: 4 h - for P/N: Q2Q57A
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1 DAY
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP Business Slim, N223, N246, V194, v197, V212, v213, V214, v243, V270, vh22, VH240, VH27
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra ZT610
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW321A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 867056-B21, 867056-B21#ABA
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Mac Mini M2. 8GB, 512GB SSD - Trade in
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR1140-NGFW-K9
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Customer Service
Hewlett Packard Enterprise H7SF1E
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - 1 guest - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for ZT400 Series ZT411
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Refresh for Standard Battery - Accidental damage coverage (renewal) - parts and labour - 2 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Symbol TC70
Zebra OneCare Essential - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for LP 2824; TLP 2824
Cisco E2N-N9300XF-G-P
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
LANDesk Security Suite - Maintenance (1 year) - hosted - electronic
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR2130-NGFW-K9, FPR2130-NGFW-K9-RF, FPR2130-NGFW-K9-WS
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for Cisco Meraki MX68CW
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - 1 user - academic, Student - Open Value Subscription - additional product, Open Student - consulting - 1 month - 24x7 - response time: 1 h - All Languages
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Symbol TC70
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server for x86 - subscription - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: C8R07A#ACQ
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: EH848BR#ABB, EH848BR#ABJ, EH958BR#ABB, EH958BR#ABJ, EH970AR#ABG, EH970AR#ABJ
HPE - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3600 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T125, T130
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4115T-T=
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-AP-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 4 years - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 appliance
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E24SB, B7E25BR, B7E26AR#PCS, B7E26BR, F3J70BCR, F3J70BR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 10 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for NSsp 13700
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 25-2499 licences - support required
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 4 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC51
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 500-999 licences - electronic - Win
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - subscription licence (1 day) + 1 Day Support - 1 security appliance
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for LIC-TMS-25 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 500 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS14-48
Cisco SMARTnet Software Support Service - Technical support - for UWL-11X-MTG - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SWSS UPGRADES DCNM LAN Enterprise Lic for one Nexus 9500 Cha
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW797A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 5000-9999 licences - electronic - Win
HPE PLATFORM ADVISORY WORKSHOP L1
Computrace Data Protection Basic - Subscription licence (2 years) - 1 laptop - electronic - Win - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet Ink Advantage 5075, Ink Advantage 5275; ENVY Inspire 79XX; Officejet 46XX
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
Cisco SMARTnet Software Support Service - Technical support - for C1F1PISR1900SK9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW247A, JW248A
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 4 years
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - for HP E22 G4, E24i G4, E24t G4, E27 G4, E27q G4, Z24f G3, Z24n G3, Z27k G3, Z27q G3, Z27u G3
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ600
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 9x5
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TMC=
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C4507R+E=, WS-C4507R+E-WS
HP Analytics Proactive Management Subscription licence (1 year) + 1 Year Standard Service 1 device hosted ESD DAAS agreement required Win, Android, iOS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U58A#AKJ, Q0U60A#ABB, Q0U60A#ABU, Q0U60A#ACD, Q0U60A#ACE, Q0U60A#ACQ, Q0U60A#AKJ
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (1 year) - for Microsoft Azure - for P/N: 02-SSC-3480
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 4 processors - consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service Software Upgrade - Technical support - for SRST-EP - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
HPE Installation Service - Installation / configuration
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX943A, JX944A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP Absolute Data & Device Security Professional - Subscription licence (1 year) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 10000+ level - Win, Mac
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW635A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware Lab Manager 4 Cloud Director w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG734A#AC3, JG734A#AC4, JG734AR
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960C-8PC-L, WS-C2960C-8PC-L-RF, WS-C2960C-8PC-L-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
Extreme Networks PartnerWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: AL5900A2B-E6
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW239AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW645A, JW646A, JW647A, JW648A
Cisco Smart Net Total Care Software Support Service - Technical support - for S-A9902-AIP, S-A9902-AIP= - phone consulting - 1 year - 24x7 - for P/N: S-A9902-AIP, S-A9902-AIP=
HP Absolute Data & Device Security Standard - Subscription licence (3 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Cisco Digital Network Architecture Essentials On Premise - Term License (5 years) - 10 Mbps - for P/N: C1111-8PLTELA-DNA, ISR1100X-6G-RF, ISR4321-DNA, ISR4351-DNA, VEDGE-1000-ACK9-RF
Arista A-Care 4-Hour Replacement Service - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - for P/N: JQ130A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516-TAM=
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 14 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW244A, JW245A, JW246A
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
XML Author Professional - Maintenance (renewal) (1 year) - 1 user - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for ColorWorks CW-C6000A, CW-C6000Ae, CW-C6000P, CW-C6000Pe
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Threat Defense Threat and Malware - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1140T-TM=
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Aruba Introspect Security Analytics Advanced Edition - Subscription (3 years) - 1000 entities - ESD - for Users and Servers and IoT
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3650-48FD-L, WS-C3650-48FD-L-RF, WS-C3650-48FD-L-WS
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
WatchGuard SpamBlocker for XTMv Medium Office - Subscription licence (1 year) - 1 virtual appliance
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9475A#0D1, J9475A#ABB
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-ESS, UPG-CUCM-ESS-USR, UPG-UCM1012-ESS, UPG-UCM1112-ESS, UPG-UCM9TO12-ESS - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for NSsp 13700
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV5S-STD-8 - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-EPMDS9148S1-RF, UCS-EPMDS9148S1-WS
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows Mobile (v. 2.0) - 1 device - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG682A#ABB
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX940A, JX942A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Juniper Networks - Licence
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager (v. 3.0) - phone consulting - 3 years - 9x5
Cisco SMARTnet Software Support Service - Technical support - for L-AC-VPNO-50 - phone consulting - 1 year - 24x7
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW824A, JW826A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
PyCharm - Subscription (1 year) - 1 developer - commercial - ESD - Linux, Win, Mac
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - academic - Open Value Subscription - Level F - additional product, Open Faculty - consulting - 24x7 - response time: 1 h - All Languages
HP - Extended service agreement - parts and labour - 5 years - on-site
Cisco Digital Network Architecture Advantage with Existing C1 - Term License
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW267A, JW272A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for SonicWall TZ670
SonicWall Analytics - Subscription licence (2 years)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-48G-PoE Switch
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960CPD8PTL-RF, WS-C2960CPD8PTL-WS
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM U590
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour (for workstation) - 5 years - on-site - 9x5 - response time: NBD - for HP Z1 G8; EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
Cisco CX Success Tracks Level 1 - Technical support - for C9500-DNA-48Y4C-E=, C9500-DNA-48Y4C-E - phone consulting - 24x7 - response time: 30 min
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY792A
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
TADL Assist Warranty Extension - Extended service agreement (renewal) - replacement
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C2960X-48LPS-L, WS-C2960X-48LPSL++, WS-C2960X48LPSL-RF, WS-C2960X48LPSL-WS
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet T3500 Production eMFP
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for S500; S510; ThinkCentre M600; M625; M70; M700; M73; M79; M800; M900; V50t-13; V530-15
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX64W-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Extreme Networks ExtremeCloud IQ Pilot - Subscription licence + ExtremeWorks SaaS Support - 1 device - hosted
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 843407-B21, 851341-B21
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL320A
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
TDM Digital Signage - Subscription licence (5 years) - hosted
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASA5545-FPWR-K9, ASA5545-FPWR-K9-RF, ASA5545-FPWR-K9-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW298A, JW299A, JY758A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux HPC - 1-2 sockets - phone consulting - 3 years - 24x7
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 3YR
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - response time: 2 business days - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
HPE - Extended service agreement - parts and labour - 3 years - on-site
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: DDY47-FCE8-001A, DDY47-UCE8-001A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 40 months - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JY792A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HJ7M2E
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL120 Gen9, DL120 Gen9 Entry
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW247A, JW248A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX67W-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen10
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Cisco Digital Network Architecture Advantage for Catalyst 9200 - Term License - 48 Port - 3 Year
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 270 - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 2 cores - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Essentials - Term License (7 years) - 1 switch (24 ports) - for P/N: C9200-24P-E, C9200-24P-E-WS, C9200-24PXG-E, C9200-24T-E, C9200-DNA-E-24=
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWALL 02-SSC-0734
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX918A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Microsoft Forefront Identity Manager - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Data Verification Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
JetBrains Business Subscription - New releases update - for JetBrains ReSharper C++ - 1 user - commercial - ESD - 1 year
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
Cisco CON-ECMU-NXOSESM4
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for AC-PLS-P-25-S - phone consulting - 1 year - 24x7
Default Standard Description
SonicWall TotalSecure Email - Subscription licence (1 year) - 500 users
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Datacenter - 4 cores - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for EliteBook 735 G5, 745 G6, 755 G5, 840 G6, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
Red Hat Enterprise Virtualization - Subscription (5 years) + 5 Years 24x7 Support - 2 sockets - ESD - Linux
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro M501dn, M501n
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 4 processors - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HP Performance Center Web 2.0 - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 845627R-B21
Acronis Cyber Protect Home Office Essentials - Subscription licence (1 year) - 3 computers, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW822A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 G5, ML115 G5
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY986A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 56 months - 24x7 - response time: 4 h
Cisco Defense Orchestrator for FirePOWER Virtual Devices - Subscription licence (1 year) - hosted - ESD - for P/N: L-FPRTD-V-P=
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ013A
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (3 years) - 1 gateway - includes entitlement for 3 years to Spotlight Secure Connector
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 75-249 licences - requires Support Plan - Win, Pocket PC, Android, Link-OS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW789A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Mellanox InfiniBand QDR/FDR Modular Management Board; QLogic IB QDR 18, IB QDR DDR 24
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960+24TC-S, WS-C2960+24TC-S-RF, WS-C2960+24TC-S-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML350 Gen10 Solution
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for NSa 6700
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX400-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 8 sockets, unlimited guests - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J8762A#ACD, J8762A#ACE, J8762A#ACQ, J8762A#AKM
Cisco CON-SNTP-LXCMCLIC
Electronic HP Care Pack Return to Depot - Extended service agreement - 5 years - for HP t240, t310 G2, t530, t630, t740; Mobile Thin Client mt21; Quad-Display t310
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW797A
Symantec Essential Support - Technical support - for Symantec Data Loss Prevention Endpoint Prevent with Symantec Management Platform / Data Loss Prevention Integration Component (v. 10.0) - 1 managed device - Symantec Buying Programs : Rewards - Level E (100000+) - 2 points - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSa 2600, 2600 High Availability, 2600 TotalSecure
Juniper Networks Juniper-Sophos Anti-Virus for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
WatchGuard Network Discovery - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: HX-SP-240M4S-BE2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL190AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (13 months) - 1 concurrent user
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - 2 years - pick-up and return
APC Software Support Contract Base - Technical support - phone consulting - 2 years - for P/N: AP9319X446, NBRK0201, NBRK0551, NBRK0570
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 50 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for C1APAIR500K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h - academic, for retail customers - for Mobility Controller 7280
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for ENVY 100 D410a, 110 D411a, 114 D411c, 120, 7640; Photosmart C7180
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce Pro WF-R5690 DTWF Flex BAM, WF-R5690DTWF, WF-R5690DTWF Flex
HPE Software Enterprise Standard Support - Technical support - for Software Option (1QK) - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
Zebra OneCare Service Center Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Symbol MC75A; Zebra MC75, MC75A0-HC
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE Aruba 5406 zl Switch Rack Shippable
HP INST SVC W/NW WORKGROUP PRINTER
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from Standard - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N3K-C3172TQ-XL++, N3K-C3172TQ-XL=, N3K-C3172TQ-XL-RF, N3K-C3172TQ-XL-WS
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Server Foundation / Standard Edition - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
LANDesk Patch Manager - Subscription licence (1 year) - 1 node - volume - 2000-4999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 9x5 - response time: 2 h
Arista CloudVision Lite - Subscription licence (1 month) - 1 switch - hosted - ESD - for Arista 7280R2
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW818A, JW820A
Hewlett Packard Enterprise HC0F4E
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
Xerox Advance Exchange Warranty - Extended service agreement - 3 years
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-US-UV-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW771A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 53 months - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW186A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen10
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-24TD-L, WS-C2960X-24TD-L++, WS-C2960X-24TDL-RF, WS-C2960X-24TDL-WS
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500B, SN6500B 16Gb
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for NSa 4700
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-48PS-E, WS-C3650-48PS-E-RF, WS-C3650-48PS-E-WS
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - unlimited guests - 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (5 years) - 1 device
SOLN SUPP SWSS Cisco ONE Foundation Perpetual 7700 6 Slot an
Zebra OneCare Select with Comprehensive - Extended service agreement - parts and labour - 1 year - on-site - response time: SBD - must be purchased within 30 days of the product purchase - for ZXP Series 3
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 755 G5, 830 G5, 840 G5, 840 G6, 850 G5, 850 G6; EliteBook x360
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ400
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 16 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: BE6M-M5-K9, BE6M-M5-K9-RF
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV30S-STD - phone consulting - 1 year - 24x7
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
D-Link Assist Silver Category B - Technical support - phone consulting - 5 years - 9x5 - response time: same business day response within 4 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9500-48Y4C-A, C9500-48Y4C-A=, C9500-48Y4C-A-CCL, C9500-48Y4C-A-RF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice - 1 client - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Juniper Networks vSRX AppSecure and IPS - Subscription licence (3 years) - 4 Gbps
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 5 business days - must be purchased within 30 days of the product purchase - for Zebra ZD410, ZD420
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64W-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Central - Capacity License - 1 access point - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
Cisco SMARTnet Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9300-24UX-E, C9300-24UX-E=, C9300-24UX-E-RF, C9300-24UX-E-WS
SNTC 8X5XNBD Cisco Catalyst 8500 Series 12 port SFP+
HP Absolute Data & Device Security Professional Services for Global Customer - Installation / configuration - for HP Absolute Data & Device Security Professional - 3 months
LFD Extended Warranty 2 Years - Q-Line 76 INCH-86 INCH
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 5 years - on-site
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG210
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HPE D2220sb Storage Blade; StorageWorks D2200sb PCIe Storage Blade
HPE Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 10 devices - phone consulting - 3 years - 9x5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW227AR
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200L-48T-4G-E++, C9200L-48T-4G-E=, C9200L-48T-4G-E-RF, C9200L-48T-4G-E-WS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 847534-B21, 847534-B21#ACF, 847535R-B21, 879799-B21, 879808-B21, 879808-B21#ABA
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Nuance MX Proximity USB Reader And Disaster Recovery License - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen9
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for NSsp 13700
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 1 PB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW191AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco CON-PSBU-LADLS1PN
HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 3 years - on-site
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lexmark On-Site Repair - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - on-site - repair time: next business day - for Lexmark CS820de, CS820dte, CS820dtfe
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 500 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW244A, JW245A, JW246A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra RS419-HP2000FSR
Microsoft System Center Service Manager Client Management License - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: E7Y73AR, E7Y73AR#ABB, E7Y73BR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for NSa 4700
Absolute Data & Device Security Professional - Subscription licence (3 years) - 1 unit - volume - 1-2499 licences - Win
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-24PS-S, WS-C3650-24PS-S-RF, WS-C3650-24PS-S-WS
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for ColorWorks TM-C7500, TM-C7500G
Zebra OneCare Essential with Comprehensive and Battery Refresh - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ500 Series ZQ510, ZQ520
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware Lab Manager 4 Cloud Director w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 50 virtual machines - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
Juniper Networks Unified Threat Management for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
Zebra Operational Visibility Service - Subscription licence renewal (2 years) - 1 device - Win, Android, Link-OS
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Pointnext Tech Care Essential Service - Technical support - for HPE StoreEver MSL TapeAssure - phone consulting - 3 years - 24x7 - response time: 15 min
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Support - 1 security appliance - hosted - for P/N: MX450-HW
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Fastrack Option - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW321A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Heartbeat w/1 Year 9x5 Support - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
Veeam Agent for Workstation - Subscription licence (3 years) + 3 Years 24x7 Maintenance - 1 workstation - HPE Complete - Win
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for Mediant 800
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - for ThinkCentre neo 50; ThinkEdge SE50; V50s-07; V55t Gen 2-13; V55t-15
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 165 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for HP Z34c
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for Epson DS-60000; WorkForce DS-60000, DS-60000N
Microsoft 365 A5 Security - Step-up subscription licence - 1 user - upgrade from Microsoft Office 365 Advanced Threat Protection (Plan 1) - hosted - academic - Campus, School - All Languages
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (5 years) - 1 gateway
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for S1500 Mobility Access Switch S1500-48P
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 7YR
Cisco Meraki Systems Manager Enterprise - Subscription licence (3 years) - hosted
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox M500
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki MS Series 220-48 - Subscription licence (5 years) - for P/N: MS220-48-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70; M75n IoT; M75s Gen 2; M75t Gen 2; V50s-07; V50t-13; V530; V55t-15
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 1YR
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M500
Cisco Meraki Z3 Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support
Cisco Meraki Z3 Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support
Cisco Digital Network Architecture Advantage - Cloud License (3 years) - 25 Mbps - for P/N: L-LIC-DNA-ADD, VEDGE-1000-ACK9-RF, VEDGE-100M-NT-K9, VEDGE-2000-ACK9-RF
SonicWall Web Application Firewall Service for SMA 200 - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - for AT x530DP-52GHXm
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Lenovo Depot - Extended service agreement - parts and labour - 3 months - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
TADL Assist Care Pack - Extended service agreement - replacement - 2 years - shipment - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Zebra Technical and Software Support - Technical support - for Zebra MPact - 1 location - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
PyCharm 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 5 End-user details required Serial number required Minimum order quantity: 20) (471)
HPE Software Technical Support - Technical support - for HPE XC System Software - 1 processor - phone consulting - 3 years - 9x5
HPE Business Process Monitor Premium Edition - Term License (1 year) - unlimited locations - hosted - ESD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
Electronic HP Care Pack - Extended service agreement - express exchange - 1 year - on-site
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Next Business Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro 3000 s3, 3000 s4 Sheet-feed
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 601362R-371, 653745R-001, 653746R-371, 653747R-001, 704159R-421, 708687R-421
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP 10 Bundle Software - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176, MFP M177, MFP M274, MFP M277; LaserJet Pro CM1415, MFP M276
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
Cisco Digital Network Architecture Advantage - Term License (7 years) - 48 ports - for P/N: C9200-48P-A, C9200-48PB-A, C9200-48PXG-A, C9200-48T-A, C9200-DNA-A-48=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco Smart Net Total Care Software Support Service - Technical support - for XR-A9K-X64-06.4 - phone consulting - 1 year - 24x7 - for P/N: XR-A9K-X64-06.4
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Server - 8 processors - consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
Adobe Acrobat Standard for teams - Subscription New - 1 user - VIP Select - level 13 (50-99) - 3 years commitment - Win - EU English
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW328AR
HPE - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Aruba AirWave - Subscription licence (1 year) - 1 device - K-12 Schools - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 licenses - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT421
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 camera
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 camera
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 868872-371, 868872-421, 868873-001, 868873-371, 868873-421, 871467-291, 871468-291
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Quantum StorageCare Silver Software Support Plan - Technical support - for StorNext Data Deduplication Option - 1TB capacity - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Juniper Networks Firefly Perimeter Web Filtering - Subscription licence (1 year) - for Juniper Networks SRX300 Services Gateway
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 8 processors - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 826041-B21, 826090-B21
HP - Extended service agreement - maintenance - 2 years - on-site
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for NSsp 13700
Electronic HP Care Pack Software Technical Support - Technical support - for HP Web Jetadmin - 1 licence - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: FPR1010-ASA-K9, FPR1010-ASA-K9-RF
Hewlett Packard Enterprise HH8Z4E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/1 Year 24x7 Support - 1 server - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
HGST StorChoice Silver - Extended service agreement - replacement - 3 years - shipment - 12x5 - response time: NBD
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 100 additional nodes - phone consulting - 2 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for NSa 4650, 4650 High Availability
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ET50
Cisco Smart Net Total Care - Technical support - phone consulting - 1 year - 24x7 - for P/N: ISR4221-SEC/K9, ISR4221-SEC/K9-RF, ISR4221-SEC/K9-WS
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Refresh for Standard Battery - Accidental damage coverage - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC2200
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - replacement - 1 year - shipment
Logitech Jumpstart - Configuration - 90 days - for SmartDock
Cisco Digital Network Architecture Premier - Term License (3 years) - 24 ports - for Catalyst 3850-24
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Disk System 2300
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 470 - phone consulting - 5 years - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 43 months - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW818A, JW820A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance, ML110 Gen10 Solution
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8697A#ABN, J8697A#ACD, J8697A#ACE, J8699A#ACC, J8699A#ACD, J8699A#ACE, J8699A#AKM
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-PIC-VM-K9= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
Microsoft Azure Advanced Threat Protection for Users - Subscription licence - 1 user - hosted - academic, volume, Student, Faculty - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Belkin Extended Warranty - Extended service agreement - advance parts replacement - 1 year - must be purchased at time of order or up to 90 days from ship time - for P/N: F1DN102KVM-UN-3, F1DN102N-3au, F1DN102N-3EA, F1DN102N-3UK, F1DN102V-3EA, F1DN102V-3UK
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra RF Manager - 2000 additional ports - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1YR
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for Falcon X4
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX64-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 4 years - on-site - 9x5 - response time: NBD - for HP t430, t530, t540, t630, t640, t730, t740; Flexible t510, t520, t610 PLUS, t820
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP 1y /1Hr Project Specialist Lvl 1 Supp
WatchGuard WGVXL131
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: S3500-48PF, S3500-48PF-US
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M75; M920; V530; V530-15; V530S-07
Eaton Easy Battery+ - Battery replacement
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for RM-IP500
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q2D16A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-C220-M4L, UCSC-C220-M4L=, UCSC-C220-M4L-RF, UCSC-C220-M4L-WS
Electronic HP Care Pack - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL258A#ABB
Epson CoverPlus Onsite Service Reseller - Extended service agreement - parts and labour - 3 years - on-site - repair time: 2 business days - for WorkForce Pro RIPS WF-C879RDWF, WF-C869RD3TWFC, WF-C869RDTWF, WF-C869RDTWFC
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB904A, BB904AR
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Wireless Cisco DNA On Prem Advantage 1M Renewal Term Lic
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY793A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW328AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
Memory installation (Config)
HPE Software Technical Support - Technical support - for Debian GNU Linux for IA32 - phone consulting - 3 years - 9x5
HP Virtual Rooms - Subscription licence (1 year) - up to 5 people in one meeting - Linux, Win, Mac - English - Europe - SSL, AES-256 - for HP 100B; Pro 3300, 3305
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Absolute Data & Device Security for Education Premium - Subscription licence (5 years) - Win, Mac, Android
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW771A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 8 servers - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - consulting - 5 years - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-R2F-FI-6454
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N5K-C5596UP-BUN
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 871929-B21, 871929-B22, 871930-B21, 871930-B22, 871931-B21, 871931-B22, 871934-B21
Cisco Solution Support - technical support - for AIR-DNA-E, AIR-DNA-E=
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH302A#ABB, JH302A#B2B, JH302A#B2C, JH303A#AC4, JH303A#B2B, JH303A#B2C, JH303AR#ABA
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 1 year - 24x7 - response time: 2 h
McAfee Anti-Malware - Subscription licence (a la carte) (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Proactive Care 24x7 Software Service - Technical support - for FICON CUP - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: J9981A#AC4, J9981A#B2C, J9984A#AC4, J9984A#B2B, J9984A#B2C
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 501-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6, Studio G8
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre Edge 93z; ThinkCentre M90a; M910z; M920z; M93z; X1
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 850
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - phone consulting - 1 year - 24x7
NETGEAR ProSupport OnSite NBD Category 3 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL319A
HPE Startup Service - Installation / configuration - for P/N: 847077-B21
Microsoft Office 365 Extra File Storage Add-on - Subscription licence (1 month) - 1 GB capacity - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: SV-1252-BK-1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option, Commissoning - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra VH10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW822A
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 41-50 licences - phone consulting - 1 year
Veritas Essential Support - Technical support (renewal) - for Veritas Backup Exec Agent for Application and Databases - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9500-40X-A, C9500-40X-A=, C9500-40X-A-RF, C9500-40X-A-WS
Cisco SMARTnet Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASA5545-FPWR-K9, ASA5545-FPWR-K9-RF, ASA5545-FPWR-K9-WS
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks SAN switch 2/8, SAN Switch 2/8-EL Power Pack
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX943A, JX944A
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW831A
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M377dw, MFP M477fdn, MFP M477fdw, MFP M477fnw
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CPW-25USR - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for Epson DS-60000; WorkForce DS-60000, DS-60000N
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10 Performance
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Operations Manager for View - 10 licences - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-100M-APP-3Y - phone consulting - 1 year - 24x7
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JX933A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZD500, ZD510, ZD510-HC
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
XMediusCLOUD fax - Subscription licence (1 year) - 1200 credits - prepaid - due after 1 year - for WorkCentre 3655IV_S, 5865IV_F, 5945iV_F, 5945iV_K, 5955IV_F, 5955iV_K, 6655i, 7220/PXF2I
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
Cisco Meraki MX600 Enterprise - Subscription licence (1 year) - for P/N: MX600-HW
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 5000-9999 licences - electronic
SonicWall Network Security Manager Essential - Subscription licence (2 years)
HPE Installation Service - Installation / configuration - on-site - business hours - for P/N: P9K10AR, P9K16AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Synergy Installation and Startup Service - Installation / configuration (for First Frame) - on-site - for P/N: 797740R-B21, P06011-B21, P06011-B22
Schneider Electric Critical Power & Cooling Services 1P Advantage Plan - Technical support - parts and labour (for UPS 15 kVA) - 1 year - on-site - 9x5 - response time: NBD - for P/N: SURT15KRMXLI, SURT15KRMXLT, SURT15KRMXLT-1TF10K, SURT15KRMXLT-TF5, SURT15KUXICH
Cloudera Enterprise Operational Database Edition - Subscription licence (3 years) + 3 Years 24x7 Gold Support - 1 node - electronic
Eaton Easy Battery+ - Battery replacement
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 8 processors - consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - technical support - for L-AC-VPNO-25= - 1 year
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00A, Q1J00AR, Q1J01A, Q1J01AR, Q1J04A, Q1J04AR, Q1J79A, Q1J79AR
HPE Support Plus 24 - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services IPS - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-TA=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 500 devices - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 1 device - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 630 G10, 64X G10, 655 G10; ProBook 640 G5, 640 G8, 64X G4, 650 G5, 650 G8
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 2 processors - phone consulting - 3 years - 24x7
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement (renewal) - replacement - 2 years - shipment - response time: NBD - must be purchased within 30 days of the product purchase - for Micro Kiosk MK3000
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW321A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 3 years - 24x7
Cloudera Enterprise Basic - Subscription licence (1 year) + 1 Year 8x5 Support - 1 node - electronic
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Visio Online Plan 2 - Step-up subscription licence - 1 user - hosted - academic, volume, Student, Faculty - Microsoft Cloud Germany - All Languages
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200-24P-A, C9200-24P-A++, C9200-24P-A=, C9200-24P-A-RF
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
NVIDIA Grid Virtual PC - Subscription licence renewal (35 months) - 1 concurrent user - academic
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Cisco Digital Network Architecture Advantage - Term License (3 years) - 24 ports - for P/N: C9200-24P-A, C9200-24PB-A, C9200-24PXG-A, C9200-24T-A, C9200-DNA-A-24=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JX933A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Mobility Controller 7280
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7 - for P/N: WS-APCAP-16
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1001X-2.5G-K9, ASR1001X-2.5GK9-RF, ASR1001X-2.5GK9-WS
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - 16 processors - phone consulting - 1 year - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Advanced w/3 Years 9x5 Support - 25 VMs - phone consulting - 5 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW788A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-SP-B200M4-B-A2, UCS-SPB200M4BA2-WS
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JY986A
POLY 3 Yer Addon CloudConnect powered by Pexip-Enter Room Manager Option License-one per EP SubsTerm
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
Cisco Smart Net Total Care Software Support Service - Technical support - for L-ASAV10S-K9= - phone consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960X-48FPS-L, WS-C2960X-48FPSL++, WS-C2960X48FPSL-RF, WS-C2960X48FPSL-WS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume - for P/N: JW263A
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - consulting - 5 years - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for DCNM-LAN-N3K-K9, DCNM-LAN-N3K-K9=, L-DCNM-L-N3K-K9 - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce DS-5500, DS-5500N, DS-6500, DS-6500N, DS-7500, DS-7500N
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW247A, JW248A
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-STD - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Virtual Connect FlexFabric-20/40 F8 Module
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level G (500-999) - Win - English
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 50 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - All Languages - North America
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW798AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW244A, JW245A, JW246A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: AIR-CT5508-12-K9++, AIR-CT5508-12K9-RF, AIR-CT5508-12K9-WS, AIR-CT5508-12PROM
HPE Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 5000 unique endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW263A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
Juniper Networks Web Filtering for Integrated Security Gateway 1000 - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7024 Controller - VIA/VPN users - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Docker Datacenter - Subscription upgrade licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker CS Engine - ESD - UNIX
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1150T-TM=
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for NSa 6700
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware View Premier Bundle Starter Kit - 10 VMs - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus - 1 processor - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N5K-C5548UP-FA, N5K-C5548UP-FA-RF, N5K-C5548UP-FA-WS
Microsoft System Center Endpoint Protection - Subscription licence (1 month) - 1 user - Campus, School, Enterprise, Select, EES - Win - All Languages
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Select with Standard Maintenance for Standard Battery - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Symbol TC70
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Conversion subscription licence (5 years) - Trial
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8772B#ABB, J8772B#ACC
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL322A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW321A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - shipment - 12x5 - response time: NBD - for P/N: EX3400-48P
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 5 years - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15216-DCU-SA=, 15216-DCU-SA-RF
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Office 365 Customer Lockbox - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Open Student, add-on to Exchange Online - All Languages
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ470W
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - phone consulting - 3 years - 9x5 - response time: 2 h - for Access Control Job Accounting User Pack
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC+-10GEP56.1, ONS-SC+-10GEP56.1=
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
E48VT E48V 48 Bay SATA / SAS Hard Drive Chassis NBD Onsite Fix Mon-Fri, 9-5 1yr
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Exchange Online Protection - Subscription licence - 1 user - hosted - academic, volume - Microsoft Cloud Germany - All Languages
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4451-X/K9, ISR4451-X/K9-RF, ISR4451-X/K9-WS
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-48LPD-L, WS-C2960X-48LPDL++, WS-C2960X48LPDL-RF, WS-C2960X48LPDL-WS
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project Pro - All Languages
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HP Application Lifecycle Management Business Process Testing - Term License (1 year) - 1 concurrent user
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 1000000 additional posts - hosted - academic, Faculty - Campus, School - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for HP Switch 2910al-24G-PWR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW321A
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N9K-C9372PX-BUN
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX950A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (1 year) - 1 appliance - for SonicWall SOHO 250, SOHO 250 Wireless-N
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco FirePOWER Threat Defense, Virtual Threat Protection and URL Filtering - Subscription licence (1 year) - ESD - for P/N: L-FPRTD-V-TC=
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Base Licence - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 1 year - 24x7
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 3 years - response time: NBD - for P/N: AT-X320-11GPT-10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for NSa 6700
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C2960X-24PS-L, WS-C2960X-24PS-L++, WS-C2960X-24PSL-RF, WS-C2960X-24PSL-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
Microsoft Stream Storage - Subscription licence (1 month) - additional 500 GB extra storage - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for NSa 2700
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 20X G4, 260 G4, 280 G5, 295 G6; EliteDesk 800 G6; ProDesk 40X G6; ProOne 400 G6, 440 G6
Zebra OneCare Select Depot with Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: same day - must be purchased within 30 days of the product purchase - for ZQ500 Series ZQ510, ZQ520
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960X-48LPS-L, WS-C2960X-48LPSL++, WS-C2960X48LPSL-RF, WS-C2960X48LPSL-WS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App w/1 Year 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Agent for Linux - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year (4th year) - on-site - response time: 2 business days - for WorkForce Pro WF-M5799, WF-M5799DWF
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
XML Developer Professional - Maintenance (renewal) (2 years) - 1 floating licence - volume - 20+ level - Linux, UNIX, Win, Mac
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Canon Easy Service Plan - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 8/20q, 8Gb, SN6000; StorageWorks 8/20q, 8Gb, SN6000
Juniper Networks Intrusion Detection and Prevention for SRX100/SRX110 - Subscription licence (5 years) - 1 device
Cisco CON-SSTCM-IE3300DD
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH302A#ABB, JH302A#B2B, JH302A#B2C, JH303A#AC4, JH303A#B2B, JH303A#B2C, JH303AR#ABA
Sharp - Extended service agreement - parts and labour - 1 year (4th year) - for BIG PAD PN-65SC1
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Bing Maps Public Website Usage Add-on - Subscription licence (1 month) - 100000 transactions - GOV - Open Value - Level D - additional product - Win
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Bulk Configuration Manager (v. 3.0) - 100 devices - phone consulting - 1 year - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q2D16A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
TDM Digital Signage - Subscription licence (3 years) - hosted
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY793A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Battery Maintenance - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZQ310 Mobile Receipt Printer
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Developer Enterprise - 1 user - volume - 5-9 licences - ESD - phone consulting - 2 years
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 3 years - shipment - for DocuMate 5540
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 4400 - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering for SRX210 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SecureBridge Professional Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win - with source code
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h
Microsoft Visio Online Plan 1 - Subscription licence - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M452dn, M452dw, M452nw
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for Epson DS-1630; WorkForce DS-1630
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW759A, JW760A, JW763A, JW765A
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Foundation Care 24x7 Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Technology Associate (MTA) - Microsoft Certified Educator (MCE) - pre-purchasing training funds unit - 125 exam vouchers - volume, ACAD - Open Value - Level E
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW658A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - upgrade from VMware View Premier Add-on - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro M154, M155, M255; LaserJet Pro M118, M15, M203, MFP M29, MFP M31
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release - 50 devices - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
Epson CoverPlus - Extended service agreement - parts - 3 years - for WorkForce Pro RIPS WF-C879RDWF, WF-C869RD3TWFC, WF-C869RDTWF, WF-C869RDTWFC
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 2 years - 8x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
APC Per Hour Service Labor Rate - Extended service agreement - labour - on-site
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 5406R 16-port, 5406R 44GT, 5406R 8-port, 5406R zl2
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS425-16-HW
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project Pro - All Languages
Cisco SMARTnet Software Support Service - Technical support - for MIG-VCS-UCM-ENH - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX64W-HW
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Arista CloudVision - Subscription licence (1 month) - 1 switch - for lab use only
Cisco CON-PSBU-LICCT85C
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW247A, JW248A
Cisco Smart Net Total Care Software Support Service - Technical support - for LIC-UWL-STD1K, L-LIC-UWL-STD1K - phone consulting - 1 year - 24x7
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH379A#AC4, JH379AR#ABA, JH380A#AC3, JH380AR#ABA, JH381A#AC3, JH381A#AC4, JH381AR#ABA
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - for Symbol LS3578-FZ
Cisco Smart Net Total Care Software Support Service - Technical support - for ASR920-2G-4-10G - phone consulting - 1 year - 24x7 - for P/N: ASR920-2G-4-10G
Cisco Partner Support Service combines Cisco's intellectual capital with software-based smart capabilities, allowing you to expand your service offerings, resulting in lower delivery costs, improved time to market, and increased customer intimacy. Cisco Partner Support Service provides foundational technical services along with extensive installed base management, alerts, and device diagnostics structured for you to embed within your service offerings.
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen9
Honeywell Full Comprehensive Service - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - Day One - for Dolphin 7800
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence (3 years) - 1 device
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 5 years - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5799, WF-M5799 Supertank, WF-M5799DW (MEA), WF-M5799DWF
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL NWA1100, NWA1121, NWA1123, NWA5121, NWA5123, NWA5301, NXC5500, WAC6502, WAC6503
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - phone consulting - 4 years - 9x5
SonicWall Comprehensive Gateway Security Suite Bundle for SonicWALL SOHO - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JH103AR
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NC55-MPA-12T-S, NC55-MPA-12T-S=
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkBook 13x ITG; 16p G2 ACH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3; E15 Gen 3
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence renewal (3 years) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C2960X-48FPD-L, WS-C2960X-48FPDL++, WS-C2960X48FPDL-RF, WS-C2960X48FPDL-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
Logitech Sync Plus - Subscription licence (5 years) - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - upgrade from Standard - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Extended service agreement - parts and labour (for all-in-one) - 3 years - on-site - 9x5 - response time: NBD - for Sprout Pro by HP G2; Workstation Z1 G5 Entry
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra HS3100, HS3100 Boom Module
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
Honeywell Full Comprehensive Service - Extended service agreement (renewal) - replacement - 1 year - repair time: 5 business days - for Intermec CN51
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for Network Security Virtual (NSV) 470 Virtual Appliance High Availability
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT x230-10GT
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE - 3 years warranty - parts and labour - 3 years - on-site
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 2 sockets/1-2 virtual machines - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Comms Care E7-L2SAE-HE-C NBD Onsite Resp M-F 0900-1700 06/02/2024 - 05/02/2025 OPP-101815574744-2FE38 S/N CJ5CBC0045
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Zebra OneCare Essential with Comprehensive and Battery Refresh - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for QLn 220, 320, 420
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+, M806x+ NFC/Wireless direct
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - OEM - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8762A#ACD, J8762A#ACE, J8762A#ACQ, J8762A#AKM
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Amazon Web Services - phone consulting - 1 year - 24x7
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (1 year) - 1 concurrent user - academic
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 1 PB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
ANNUAL LICS P/LOC 100 BEACONS LICS OR 100 000 VISITS/30DAYS
Microsoft Mobile Asset Management Distance Matrix Manual - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Rest of World
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased within 90 days of the product purchase - for Brocade X6-4 Director Chassis
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 500 Plus - academic, GOV - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 100 - 499 users - phone consulting - 5 years - 9x5
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for AC-PLS-P-25-S - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
IntelliJ IDEA 20-49 Ultimate Commercial Annual Subscription 2nd Year(Each) (media: ESD Version: 15 End-user details required Serial number required Minimum order quantity: 20) (471)
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Catalyst Essentials - Subscription licence (3 years) - 1 switch (24 ports)
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4331R-VSEC/K9, ISR4331-VSEC/K9, ISR4331-VSEC/K9-RF, ISR4331-VSEC/K9-WS
Zebra Technical and Software Support - Technical support - for TEAM WSM/NSM server - 5 clients - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for NSsp 13700
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
Cisco Digital Network Architecture Essentials - Term Licence renewal (1 year) - 1 switch (24 ports) - renewals only - for P/N: C9200-24PXG-E, C9200-DNA-E-24=
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JC099AR#ABA, JC099BR#ACC, JC100B#AC4, JC100BR#ABB, JG254B#ABB, JG255B#ABB
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 10 - for Microsoft Azure - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL320A
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 15 G6; ZBook Fury 15 G7
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW191AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL173A#BB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280
HP Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Mellanox InfiniBand QDR/FDR 648 Port Switch Chassis; Q
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T730
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - 16 servers - phone consulting - 3 years - 24x7
Visual Paradigm Teamwork Server - Maintenance (renewal) (1 year) - 1 server - before expiration - Linux, Win, Mac
HPE Foundation Care Next Business Day Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - business hours - response time: NBD
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows Mobile (v. 2.0) - volume - 500-999 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX925A, JX926A, JX927A, JX928A
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance - 500 licences - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care NBD SVC - HPE Hardware Maintenance Onsite Support, Software Technical Unlimited Support & Updates - Serials: CV0021502ARB, CV0019023ARB - 01/08/2023 31/07/2024
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-48TS-S, WS-C3650-48TS-S-RF, WS-C3650-48TS-S-WS
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-12X48UR-S, WSC365012X48URS-RF, WSC365012X48URS-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JC772AR#ABH, JG336A#ABB, JG554AR#B8X
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Standard Connector - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
Red Hat Enterprise Linux Server - Standard subscription (5 years) + 5 Years 9x5 Support - 2 sockets, 4 guests
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A#ABA, JL579A#ABB, JL579A#AC4, JL579A#B2C
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PH1202HL
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
HPE Installation Service - Installation / configuration - for P/N: 584086R-371, 584087R-371, 643066R-001, 653748R-421, 686785R-421, 696730R-421
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960CX-8PC-L, WS-C2960CX-8PCL++, WS-C2960CX-8PCL-RF, WS-C2960CX-8PCL-WS
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE - Extended service agreement - pay phone consulting - 12 months - on-site
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 470 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E57540, MFP M577; LaserJet Managed MFP E57540, MFP M577
Zebra OneCare for Enterprise Select - Extended service agreement (renewal) - replacement - 1 year - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra TC51
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall GMS Standard Edition - Technical support - for SonicWALL GMS Standard Edition - 1000 additional nodes - phone consulting - 1 year - Canada, United States
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5799, WF-M5799 Supertank, WF-M5799DW (MEA), WF-M5799DWF
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TM=
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo sx40
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 2 processors - consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JY793A
LFD Extended Warranty 2 Years - D-Line 76 INCH-86 INCH
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Cisco Email Security Appliance Advanced Malware Protection - Subscription licence (3 years) - 1 user - volume - 200-499 licences
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack - Extended service agreement - parts and labour - on-site - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSa 6650, 6650 High Availability
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW328AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco Partner Support Service Software Upgrade - Technical support - for SF-FMC-KVM-10-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
NVIDIA Grid Virtual PC - Subscription licence renewal (21 months) - 1 concurrent user - academic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW267A, JW272A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C3650-24TS-E, WS-C3650-24TS-E-RF, WS-C3650-24TS-E-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MS Series 220-48 - Subscription licence (3 years) - for P/N: MS220-48-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX100-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE LoadRunner SAP Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Web Filtering for Integrated Security Gateway 2000 - Subscription licence (2 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - consulting - 5 years - 24x7
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 300 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 5 years - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T3100, SC-T3100M, SC-T3100N, SC-T3100X, SC-T3100x 240V
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen9
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - response time: NBD - for Elite c1030, c640 G3, c645 G2; Pro c640, c640 G2, c645
Cisco Meraki MS Series 42P - Subscription licence (5 years) - for P/N: MS42P-HW
HPE Helion Development Platform - - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSB-B200-M4, UCSB-B200-M4=, UCSB-B200-M4-RF, UCSB-B200-M4-WS
C9300L 48 port CISCO DNA EA Essentials
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Professional CP5225dn, CP5225n
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Premier Cloud - Subscription licence (3 years) - 30 Mbps aggregated throughput, up to 15 Mbps
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Sales Professional - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
Cisco Defense Orchestrator Base License Subscription
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen10
Juniper Networks Web Filtering for Secure Services Gateway 140 - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Premier - Term License (3 years) - 24 ports - for P/N: C9300-24H-A, C9300-24T-A, C9300-24U-A, C9300-24UX-A, C9300-24UX-A-WS, CAT-CDNA-P
SecureDoc Enterprise - - 1-499 licences
Zyxel SecuExtender IPSec VPN Client - Subscription licence (1 year) - 50 users - Win, Mac
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year (5th year) - on-site - response time: 2 business days - for WorkForce Pro WF-R5690 DTWF Flex BAM, WF-R5690DTWF, WF-R5690DTWF Flex
Zebra OneCare for Enterprise Select with Comprehensive Coverage, Refresh for Standard Battery and Fastrack Option - Extended service agreement - advance parts replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for WorkForce DS-70000, DS-70000N
Electronic HP Care Pack Critical Advantage L1 - Technical support - for StorageWorks Secure Fabric OS - 8 - 31 ports - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for MobiControl - 1 connector - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
Juniper Networks Deep Inspection for Secure Services Gateway 550 - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 72/82xx - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW328AR
Cloudera Enterprise Basic Edition plus Indemnification - Subscription licence (1 year) + 1 Year 8x5 Support - 15 moonshot cartridges - electronic
NVIDIA Grid Virtual Workstation - Subscription licence renewal (9 months) - 1 concurrent user
Zyxel ConfigService Wireless AP - Configuration - 6 months
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 300 printers - consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment for 16 Servers / Virtual Connect Enterprise Manager for c7000 Enclosure w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 800
PSS SWSS UPGRADES Cisco NCS 520 Series Metro Access Licens
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - unlimited virtual machines, 1-2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition - 20 concurrent users - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P9000, SC-P9000V
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus Channel w/3 Years 24x7 Support - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - 4 sockets, unlimited guests
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
1YR Z ONECARE ESS WT41DH DHL SVCS COMPR COV COMMISS&DASH
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 400
Cisco Meraki Z1 Enterprise - Subscription licence (5 years) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
SOLN SUPP SWSS NXOS to DCN ESS Upgrade License (10G+ Pl
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JG682A#ABB
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - for Zebra LI2208
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Rally Camera
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
APC Software Maintenance Contract - Technical support - for APC Capacity Manager - 100 racks - phone consulting - 1 year
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-AD-M8-16, NXOS-AD-M8-16= - phone consulting - 1 year - 24x7 - for P/N: NXOS-AD-M8-16, NXOS-AD-M8-16=
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530-28GTXM-10
Zebra Enterprise Browser Software Support Services - Technical support - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960CX-8TC-L, WS-C2960CX-8TCL++, WS-C2960CX-8TCL-RF, WS-C2960CX-8TCL-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW187AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - Security Enterprise Licensing Agreement (ELA) 2.0
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 860
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Carbonite Move - Subscription licence (60 days) + 24x7 Support - 1 user, 1 source server - HPE Complete - for Microsoft SQL Server
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW227A, JW227AR
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Poly Remote Migration - Technical support - 1 infrastructure product - data migration
Cisco Secure Firewall 3110 TD AMP URL Filtering 1Y Subs
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS450-12-HW
HP - Extended service agreement - 3 years
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP ISL Trunking - 32-64 ports - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW806A, JW808A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from Enterprise - phone consulting - 1 year - 9x5
Zebra OneCare Select - Extended service agreement - advance hardware replacement - 3 years - shipment - repair time: same day - must be purchased within 30 days of the product purchase - for S Series 105SLPLUS
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB922A, BB922A#B8X, BB922AR, Q0F11A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 volumes - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - 4 guests - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 10000000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Apollo sx40
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385 Gen10
Cisco Email Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco CON-ECMU-N9316YSS
Cisco AnyConnect Apex License, 1YR,10K-24999 Users
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-VMM-K9= - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE Switch 4104gl
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 3 years - 24x7
Cisco Meraki MX400 Enterprise - Subscription licence (1 year) - for P/N: MX400-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 1 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1140T-T=
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-1G-AX - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-9X-ESS-A - phone consulting - 1 year - 24x7
Juniper Networks Intrusion Detection and Prevention for SRX3000 line - Subscription licence renewal (3 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
SonicWall Content Filtering Service Premium Business Edition for NSV 300 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW812AR, JW814AR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
SonicWall Network Security Manager Advanced - Subscription licence (4 Years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1001-2500 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for UCS-MDMGR-1S - phone consulting - 1 year - 24x7
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64-HW
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48LPS-I, WSC2960XR48LPSI-RF, WSC2960XR48LPSI-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO11-ESS-A - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 5 years - 9x5 - response time: 2 h
ASUS Onsite Service Local - Extended service agreement - parts and labour - 3 years - on-site
Honeywell Limited Comprehensive - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 5 business days - Day One - for Intermec SF61B 2D Imager with LED Aimer
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW165A, JW167A, JW167AR
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 200 - phone consulting - 1 year - 8x5
Juniper Networks Juniper-Sophos Anti-Spam for SRX220 Services Gateway - Subscription licence renewal (1 year) - 1 device
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 10YR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
Cisco CON-SSTCM-C9300ED
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra ZT510
NVIDIA Grid Virtual PC - Subscription licence renewal (22 months) - 1 concurrent user - academic
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 6600, 6600 High Availability
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-24-HW
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox T50-W
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Pro 3500
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS12-8POE
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
Dell Upgrade from Lifetime Limited Warranty to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N2048, N2048P
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HP Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreF
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW267A, JW272A
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: same day - must be purchased within 30 days of the product purchase - for QLn 220, 320, 420
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Cisco Network Essentials - Term License (1 year) - 24 ports
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Knox - Licence (2 years)
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JX949A, JX950A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX939A, JX940A, JX942A
5 Year Onsite Next Day Service 24"
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 866573-B21
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 50 TB capacity - upgrade from 32 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T2100
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS12-8
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
PostgreSQL Data Access Components (PgDAC) Professional Site License - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Easy Connect Premium - Subscription (early renewal) (1 year) - 1 server - non-commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Premium
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux for SAP Solutions - Subscription (3 years) + 3 Years 9x5 Support - 1 physical node
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Unified Functional Testing -
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X220-52GP-10, AT-X220-52GP-30, AT-X220-52GP-50
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 PCs - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX937AR
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (3 years) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP 8/20q, 8Gb, SN6000; StorageWorks 8/20q, 8Gb, SN6000
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
StorMagic Platinum Support - Technical support (extension) - for StorMagic SvSAN - unlimited TB capacity - emergency phone consulting - 3 years - 24x7 - response time: 1 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Acronis Cyber Protect Home Office Essentials - Subscription licence (1 year) - 5 computers, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (5 years) - hosted - for P/N: MX64W-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW257AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT510
Security Awareness Training - Advanced A comprehensive package of security awareness courseware combined with flexible access to phishing, vishing, and smishing simulations. Additional users billed mo
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Aruba ClearPass Universal Profiler - Subscription licence (1 year) - 100 endpoints - ESD
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for AT XS916MXS
Dell Upgrade from 2Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Cisco SMARTnet Software Support Service - Technical support - for DCNM-SAN-N5K-K9, L-DCNM-S-N5K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW267A, JW272A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 50 access points - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL356A#BB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Premier Bundle - 100 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for V340-17IWL 81RG
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (44 months) - 1 concurrent user - academic
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - Open Value Subscription - Level D - additional product, Open - All Languages
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW328AR
HPE Installation Service - Installation - for ProLiant MicroServer Gen10
Cisco Meraki MS Series 320-48LP - Subscription licence (5 years) - for P/N: MS320-48LP-HW
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Quantum StorageCare Silver Software Support Plan - Technical support - for Quantum vmPRO SmartView - 5 sockets - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
APC Software Support Contract - Technical support - for StruxureWare Central Virtual Machine - phone consulting - 3 years - 24x7 - for P/N: AP9475
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 300
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 2000-4999 licences - electronic
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Enterprise - Open Value - Open - Win, Mac - All Languages
NVIDIA Grid Virtual PC - Subscription licence renewal (28 months) - 1 concurrent user - academic
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 4 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW275A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 696910-B21#B19
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW204A, JW205A, JW206A, JW207A
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (2 years) - Secure Upgrade Plus - Advanced Edition
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Essentials - Term License (3 years) - 24 ports - for P/N: C9300-24H-E, C9300-24UB-E, C9300-24UXB-E, C9300-24UX-E-WS, C9300-DNA-E-24=
Epson CoverPlus+ Lite service - Extended service agreement - parts and labour (for up to 900000 printouts) - 5 years - on-site - response time: 1 day - for WorkForce Enterprise WF-C17590, WF-C17590 D4TWF, WF-C17590 D4TWF EPP
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield App - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Yealink MVC640 Advanced Replacement Additional 3/4/5 year price - NC/NR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960X-48TD-L, WS-C2960X-48TD-L++, WS-C2960X-48TDL-RF, WS-C2960X-48TDL-WS
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield Edge Add-on for vCloud Director w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 4 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7
Config - extracting HASH ID
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL660c Gen9
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW822A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco CON-PSBU-LMSE7K
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Adiitional Social Posts - Subscription licence (1 month) - 100000 additional posts - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo pc40
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C9200L-48P-4X-E++, C9200L-48P-4X-E=, C9200L-48P-4X-E-RF, C9200L-48P-4X-E-WS
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Server - phone consulting - 3 years - 9x5
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200-24P-E, C9200-24P-E++, C9200-24P-E=, C9200-24P-E-RF, C9200-24P-E-WS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks D2D4324 Backup System
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HP Performance Center Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Zebra Technical and Software Support - Technical support (renewal) - for MCL Designer (v. 3.x) - must be purchased after 30 days from product purchase, MT20XX Phaser only - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z6600 Production Printer
Microsoft SQL Server Standard Edition - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 2 - Win - English
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for ColorWorks CW-C6000A, CW-C6000Ae, CW-C6000P, CW-C6000Pe
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 user - volume - 5-9 licences - ESD - Linux, UNIX, Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 4 processors - consulting - 1 year - 9x5
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-24-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW263A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M4-B-A3, UCS-SPB200M4BA3-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HP - Extended service agreement - parts and labour - 4 years - on-site
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance, ML110 Gen10 Solution
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW187AR
Meraki Hardware Licensing for Meraki MR Series Access Point - Subscription Licence - 5 Year License Validation Period - Subscription Licence - 5 Year License Validation Period
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW187AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare Essential with Comprehensive - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased before the standard warranty expires - for Zebra ZQ110
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY791A
Cisco Core & Aggregation Advanced - Term License (3 years) - 100 Gbps - SIA - for Network Convergence System 5501, 5502, 5504, 5508, 55A1, 55A2
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 60TB storage array) - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB917D, BB917DR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW223A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 4 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo pc40
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - for ThinkPad P1 Gen 5; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2; T15p Gen 2
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1101-4P, C1101-4P-RF, C1101-4P-WS
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX84-HW
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
CISCO DNA ESSENTIALS CLOUD LIC
HPE Next Day Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL365 G5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - for P/N: MX65W-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
SOLN SUPP SW SUBC9300 DNA Advantage
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-2K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW806A, JW808A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkPad P1; P1 (2nd Gen); P16 Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ013A
Cisco ASA with FirePOWER Services IPS - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9019e, 9020, 9022, 9022e, 9025, 9025e, 9028
Cisco Digital Network Architecture Spaces ACT - Subscription licence - promo
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P900, SC-P900 Mirage Bundling
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 9650
SonicWall Standard Support - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 1 year - 8x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Standard Maintenance for Extended Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-9X-BAS-A - phone consulting - 1 year - 24x7
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for Intrusion Prevention System S2500N
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 59 months - 24x7 - response time: 4 h
Electronic HP Care Pack - Extended service agreement - parts and labour - 3 years - on-site
Cisco SD-C4PK-SMS-1
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - consulting - 3 years - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for WorkForce DS-80W, ES-60W
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW822A
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR1140-ASA-K9, FPR1140-ASA-K9-RF
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280
Keep your Lenovo drive and data within your custody, improving security and potentially alleviating civil liability risks. Lenovo's Keep Your Drive service lets you dispose of business data on your terms.
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW244A, JW245A, JW246A
C9200 48 port CISCO DNA EA Essentials
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for L-MSE-7.0-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH402A, JH402AR
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X220-52GT-30, AT-X220-52GT-50
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HP 4 years, Next Business Day, Service, f/ Color LaserJet Pro M454
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Suite Advanced - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Premium Business Edition for NSA 3650 - Subscription licence (1 year) - 1 appliance - for NSa 3650, 3650 High Availability
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW191AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW831A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1002HX-IPSECHW
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack - Extended service agreement - parts and labour - 1 year - on-site
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW635A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10 Solution
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
DriveSecurity - Subscription licence (1 year) - volume - 1-99 licences - Win, Mac
Electronic HP Care Pack Installation and Network Configuration - Installation / configuration - on-site - for DesignJet Studio, T125, T130, T1600, T230, T250, T2600, T525, T530, T630, T650, T930, Z9+
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Zebra OneCare for Enterprise Essential - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC9190-G, MC9190-Z
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CTVM-1A - phone consulting - 1 year - 24x7
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 251-500 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - promo - Open Licence - Level C - Win - Single Language
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dw, 452dwt
SecureBridge Professional Edition - Team Licence (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring NAS - 10 hosts - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: SBD - must be purchased within 30 days of the product purchase - for Zebra ZT610
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5545-FPWR-K9, ASA5545-FPWR-K9-RF, ASA5545-FPWR-K9-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux for IA-32 - consulting - 1 year - 9x5
APC External Battery Installation Service 5X8 - Installation - 1 incident - on-site - 8x5 - for P/N: AIS5000-ISB10-30K1C1, ISB10-100K6C1, ISB10-100KC1, ISB10-30KC1, ISBE10-100KC1
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
Cisco CX Success Tracks Level 2 - Technical support - for IW-DNA-A - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 - 2 processors - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 10
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Request Manager - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour (for multi slot cradles (2-10 slots)) - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
HPE Implementation Service - Installation / configuration
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T1530, T1530 PostScript
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Common Data Service for Apps File Capacity AddOn - Subscription licence - hosted - academic, volume - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW223A
Cisco Solution Support - Technical support - for AIR-DNA-A=, AIR-DNA-A - phone consulting - 24x7 - response time: 30 min
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 4 processors - consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 500-999 licences - phone consulting - 3 years - 9x5
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Mobility Master Virtual Appliance - up to 50 devices - phone consulting - 1 year - 24x7
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 laptop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for Chromebook 11 G5, 11A G6 Education Edition, 13 G1, 14 G5; Chromebook x360 14 G1
Juniper Networks vMX 3D Universal Edge Router Medium Tier virtual Route Reflector - Subscription licence (3 years) - 10 million routing information base entities
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
Juniper Networks Juniper-Sophos Anti-Virus for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve VPN Client / Identity Driven Manager 3 / Manager Plus 2.3/3 - phone consulting - 3 years - 9x5
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-24PS-S, WS-C3650-24PS-S-RF, WS-C3650-24PS-S-WS
NVIDIA Grid Virtual PC - Subscription licence renewal (7 months) - 1 concurrent user
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M377dw, MFP M477fdn, MFP M477fdw, MFP M477fnw
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-24TS-L, WS-C3650-24TS-L-RF, WS-C3650-24TS-L-WS
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT620
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 10000 endpoints - ESD - Linux, Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW267A, JW272A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 1000 access points - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - 1 security appliance - hosted - for P/N: MX250-HW
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 50-99 licences
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Cisco Defense Orchestrator for FPR1120
Microsoft Office Specialist (MOS) - Microsoft Certified Educator (MCE) - pre-purchasing training funds unit - 125 exam vouchers - volume, ACAD - Open Value - Level E
UniDAC Professional - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD
POLY 3 Year CloudConnect powered by Pexip-Enterprise Room Manager Option License-one per EP SubsTerm
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (5 years) - Trial
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-P6000
APC Scheduling Upgrade to 7X24 for Existing Startup Service - Installation (for UPS 501 kVA or greater) - on-site - 24x7 - for P/N: AMRUPS, GVX750K1000NHS, GVX750K1250NGS, GVX750K1250NHS, GVX750K750NGS, GVX750K750NHS
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
APC Start-UP Service 5X8 - Installation / training - 1 incident - on-site - 8x5 - for P/N: AIS5000-IS10KG, AIS5000-IS20KG, IS10KG, IS20KG, SL10KHB0X392, SL20KHB02X392
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
APC External Battery Installation Service 7X24 - Installation - 1 incident - on-site - 24x7 - for P/N: SLB10K80FXR6, SLB15K20F6, SLB30K40F6
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SWSS UPGRADES Cisco ASR920 Series
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour (for multi slot cradles (2-10 slots)) - 5 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY791A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: DS-C9132T-8PMESK9, DSC9132T8PMESK9-RF, DSC9132T8PMESK9-WS
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS12-8POE
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (13 months) - 1 concurrent user - academic
Juniper Networks Juniper-Websense enhanced Web filtering for SRX650 Services Gateway - Subscription licence (3 years) - 1 device
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Base - 1 licence - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Manager - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco CON-PSBU-ISEVM
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5500-24G, A5500-24G-SFP
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco CON-SNT-48UPDEMO
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control Environment - 1 licence - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6000
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Standard Edition - 1 processor - upgrade from VMware vCenter Server Foundation - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1140T-TMC=
Cisco Digital Network Architecture Essentials for Catalyst 9200 - Term License - 24 Port - 3 Year
Cisco Partner Support Service Software Upgrade - Technical support - for WAAS-ENT-APL, WAAS-TRN2ENT-APL - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 24x7
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 4 Gbps throughput
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView w/o iLo - phone consulting - 4 years - 24x7 - response time: 2 h
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
WatchGuard Data Loss Prevention - Subscription licence (1 year) - for Firebox T10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW321A
Cisco Meraki Z3 Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support
Cisco Meraki Z3 Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 8 processors - consulting - 3 years - 9x5
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 100 endpoints - ESD - Linux, Win, Mac, iOS
Juniper Networks vSRX AppSecure and IPS - Subscription licence (1 year) - 20 Gbps throughput
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Scanjet Pro 2500 f1
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: SNS-3595-K9
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3850-12XS-E, WS-C3850-12XS-E-RF, WS-C3850-12XS-E-WS
Hewlett Packard Enterprise H9VS0E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW777A, JW778A
Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 32-160 kW) - 1 year - on-site - 8x5 - response time: NBD - for P/N: SY32K160H, SY32K96H, SYCF160KH
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JG682A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW774A
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW321A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
NVIDIA Grid Virtual PC - Subscription licence renewal (44 months) - 1 concurrent user
HPE ITSM Assessment for Virtualized Environments - Technical support - assessment - on-site
Lenovo Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for NeXtScale n1200 Enclosure Chassis 5456
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 5 years - 24x7 - response time: 2 h
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync E905, P801, V801, X754HB, X841UHD, X841UHD-2
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5525-K9, ASA5525-K9-RF, ASA5525-K9-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
Juniper Networks Juniper-Sophos Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (1 year) - 1 device
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 2Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexFabric 5940 2-slot, 5940 32QSFP+, 5940 48SFP+, 5940 48XGT, 5940 4-slot
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dynabook 3 Year Warranty Extension Edu
WatchGuard WGCME201
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Deskjet Ink Advantage 4675; ENVY Inspire 79XX; Officejet 100, 200, 250, 7110, 7612, J3680
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW635A
HPE Aruba Introspect Security Analytics Advanced Edition - Subscription (1 year) - 1000 entities - ESD - for Users and Servers and IoT
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 30 fax lines - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for Mobility Controller 7280
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Mellanox InfiniBand QDR/FDR Modular Management Board; QLogic IB QDR 18, IB QDR DDR 24
Extreme Networks ExtremeWorks Software Subscription - Technical support - 25 devices - phone consulting - 1 year - 24x7 - for P/N: 30327
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 5 years - response time: NBD - for Symbol LS4208
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 10YR
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-48T-L-RF, WS-C3850-48T-L-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 826041-B21, 826090-B21
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H70A, Q1H71A
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 10 additional nodes
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c3000 - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra Profile Manager Enterprise - 100 additional devices - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Pro 400 M401dn, 400 M401dne, 400 M401dw
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW812AR, JW814AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 10 additional nodes
ZyXEL Cloud Network Center - Subscription licence (1 year) - 50 network devices
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 100 Plus - academic, GOV - ESD - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: L-SLASR1-AES=, SLASR1-AES, SLASR1-AES=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3560CX-12TCS++, WS-C3560CX12TCS-RF, WS-C3560CX12TCS-WS
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Linux Enterprise Server w/3 Years 24x7 Support - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JC691A#ABA, JC691A#ABB, JC691A#ABH, JC691AR, JC691AR#ABH, JG316A, JG316A#B8X, JG316AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Foundation Care Software Support 24x7 - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW227A, JW227AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
HPE LoadRunner Shunra NV - Subscription licence (3 months) - electronic
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeWireless WiNG - 1024 access points - ESD - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JG371A#ABB
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for HPE XC System Software - 1 processor - phone consulting - 1 year - 9x5
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-4K-K9 - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 5 TB storage space - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 24x7
Cisco Meraki MS Series 220-24P - Subscription licence (10 years) - for P/N: MS220-24P-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
HP Care Pack Education ProLiant - seminars - 1 day - 1 student
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise 600 M603dn, 600 M603n, 600 M603xh
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Microsoft Dynamics 365 for Customer Service Professional - Subscription licence - 1 user - hosted - academic, Student, Faculty - for CRMOL Basic, Offer - All Languages
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 5000-9999 licences
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for SonicWall TZ570P
NVIDIA Grid Virtual PC - Subscription licence renewal (55 months) - 1 concurrent user
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HP A5800-48G-PoE Switch
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6920 48XG
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 4 years - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E62555, MFP E62655, MFP E62665; LaserJet Managed Flow MFP E62665
Cisco CON-PSBU-ISRE300
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY791A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 3 years - on-site
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
Zebra Professional Services - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 9x5
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR-9910, ASR-9910-RF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Helion Development Platform Right-To-Use - Subscription licence (3 years) + 3 Years 9x5 Support - hosted - commercial - electronic
HPE Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition + VMware Data Recovery - phone consulting - 4 years - 24x7 - response time: 2 h
Cloudera Enterprise Operational Database Edition - Subscription licence (1 year) + 1 Year 24x7 Gold Support - 1 node - electronic
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (1 year) - for Microsoft Azure - for P/N: 02-SSC-3470
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - must be purchased within 90 days of the product purchase - for ESPRIMO D556, D756, D756/E94, D757, D757/E94, P556, P756 E94, P757, P757/E94, Q520, Q556
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
Red Hat Enterprise Linux - Standard subscription (3 years) + 3 Years 9x5 Support - 1 guest - 2 sockets
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW818A, JW820A
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 270 - phone consulting - 5 years - 24x7
SonicWall Network Security Virtual (NSV) 470 Total Secure Essential Edition - Subscription licence (3 years)
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for Skorpio X4
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Secure Print Authentication - phone consulting - 1 year - 9x5 - response time: 2 h - for Access Control Secure Print Proximity Authentication, Secure Pull Printing
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WSC3850-48XS-S
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for SonicWall TZ570P
PNY Warranty Extension Pack 002 - Extended service agreement - replacement - 2 years (4th/5th year) - for NVS 510, 510 by PNY; Quadro K2000, K2200
JetBrains Upgrade Subscription - Product info support (renewal) - for JetBrains TeamCity Enterprise Server - 1 server, 3 build agents - past-due - ESD - e-mail consulting - 1 year
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-48-HW
HP Unpacking and Waste Removal Service - Recycling - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
Zebra OneCare for Enterprise Select with Dashboard And Commissioning options - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra TC56
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 20+ level - ESD - Linux, UNIX, Win, Mac
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce Pro WF-R5190, WF-R5190DTW
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager (v. 3.0) - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Secure Print Authentication - phone consulting - 3 years - 9x5 - for Access Control Secure Print Proximity Authentication, Secure Pull Printing
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZT620
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 1 named user - web support - 2 years - business hours - response time: 1-2 business days
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - 1 appliance
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-MSITE-VAPPL - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
SonicWall Standard Support - Technical support - for SonicWALL NSv 200 - for KVM - phone consulting - 1 year - 8x5
HPE Factory Express Level 2 Integration Service - Factory integration - for P/N: AR478B, AR479B, AW592B, QK710B
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - hosted - GOV - OLP: Government - Open, add-on to CRM Basic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW208A, JW209A, JY733A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for ColorWorks CW-C6000A, CW-C6000Ae, CW-C6000P, CW-C6000Pe
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
3yr Care pack upto 91" screen sub 15K
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
SonicWall Email Encryption with Compliance - Subscription licence (1 year) - 25 users
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW321A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Grid Virtual PC - Subscription licence (1 year) - 1 concurrent user
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Implementation Service - Installation / configuration
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance - for Firebox M5600
SonicWall Analytics - Subscription licence (3 years) - for SonicWall SOHO 250 Wireless-N
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9300-24U-A, C9300-24U-A=, C9300-24U-A-RF
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
Cisco Partner Support Service Software Upgrade - Technical support - for R-ISE-PIC-VM-K9= - phone consulting - 1 year - 24x7
Zebra OneCare Essential with Comprehensive Coverage and Battery Maintenance - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZQ310 Mobile Receipt Printer
Zebra OneCare Select Depot with Comprehensive - Extended service agreement - replacement - 1 year - shipment - repair time: same day - must be purchased after 30 days of the product purchase - for Zebra S4M
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - phone consulting - 1 year - 24x7 - for P/N: ASR920-10G-2
TSS Preowned Desktop 8x5 3YR
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Conversion subscription licence (3 years) - Trial
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW239A, JW239AR, JW240A
Electronic HP Care Pack - Installation / configuration - on-site - for LaserJet Enterprise MFP M630, MFP M725; LaserJet Enterprise Flow MFP M630, MFP M880
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Zebra Technical and Software Support - Technical support (renewal) - for SOTI Mobi Control - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - consulting - 5 years - 24x7
HPE Installation Service - Installation / configuration - on-site - for HP 3100-8-PoE v2 EI Switch
Hewlett Packard Enterprise HN4G4E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: DS-C9148S-12PK9-WS, DSC9148SD12PSK9-WS, DSC9148SD48P8K9-WS, DS-C9148S-K9-WS
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra OneCare Select with Comprehensive - Extended service agreement - parts and labour - 1 year - on-site - response time: SBD - must be purchased after 30 days of the product purchase - for Zebra TTP 2100, TTP 2110, TTP 2130
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Microsoft Azure - Subscription licence - 1 server - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 10000000 usage transactions - Open Value Subscription - additional product - Single Language
Agilitas Server Hardware Support PowerEdge R620 H3BG132 01/12/2023 30/11/2024 PowerEdge R620 J3BG132 01/12/2023 30/11/2024
Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: B5G124-48P2
Cisco Meraki VMX Enterprise - Small - Subscription licence (3 years)
Cisco Meraki VMX Enterprise - Small - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: SPA-4X1FE-TX-V2, SPA-4X1FE-TX-V2=, SPA-4X1FE-TX-V2-RF
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for IA32 - consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 5 years - 24x7
No Description
Cisco SMARTnet Software Support Service - Technical support - for CCX-10-N-E-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for NSa 6700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX943A, JX944A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
Pilot Low Viscosity Oil-Based Ballpen. Ensures smooth fatigue-free writing, ergonomic, rubberised grip offers comfort and style. The tungsten carbide ball adds durability and quality to writing. Medium 1.0mm. Colour - Black
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
3 Year C&R Warranty - Up to 83"
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6010C
HPE Installation & Startup Service - Installation - business hours - for Edgeline EL1000 Pass-Thru System
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 appliance
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Templates Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Advanced Edition - 20 concurrent users - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level E (100-199) - Win - English
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 10000+ level
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for SonicWall TZ570P
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1111X-8P, C1111X-8P-RF, C1111X-8P-WS
Microsoft Windows Server - External Connector Software Assurance - unlimited external users - Open Value - additional product, 3 Year Acquired Year 1 - English
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 5YR
Optoma Extended Warranty - Extended service agreement - parts and labour - 5 years - must be purchased within 30 days of the product purchase - for Optoma 4K550, ZH500, ZH510, ZK1050, ZK750, ZU500, ZU506, ZU660, ZU750, ZW500; ProAV ZU510
Cisco SMARTnet Software Support Service - Technical support - for DCNM-L-N77-K9-SBUN - phone consulting - 1 year - 24x7
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 1, 1 QuikCard ID Solution
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 867056-B21, 867056-B21#ABA
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Software Support 24x7 - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 4 years - 24x7 - response time: 2 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 2-5 licences - phone consulting - 1 year
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N5K-C5596UP-BUN
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 1P Small Software - phone consulting - 3 years - 24x7 - response time: 2 h
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 2 years - for VPL-VW890ES
SERVICE FEE SVCS .
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: CTI-CMS-1000-K9, CTI-CMS-1000-K9-RF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW635A
Cisco Partner Support Service Software Upgrade - technical support - for ASR920-S-I - 1 year
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX943A, JX944A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive - Extended service agreement - parts and labour - 3 years - on-site - response time: SBD - must be purchased within 30 days of the product purchase - for Zebra HC100
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
ASUS Onsite Service Local Virtual - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ASUSPRO ADVANCED B33; B43; B53; ASUSPRO ESSENTIAL P43; P53; P31
SonicWall Network Security Manager Advanced with Management - Subscription licence (3 years) - Reporting - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Cisco Meraki MX100 Enterprise License - Subscription licence (1 year) - for P/N: MX100-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW257AR
Zyxel Content Filtering - (v. 2.0) - subscription licence (1 year) - for Zyxel VPN300
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 5 servers - consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JX919A
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Mono Server) - 5 years (from original purchase date of the equipment) - on-site - 24x7 - repair time: 8 hours - must be purchased within 90 days of the product purchase - for PRIMERGY RX1330 M2, RX1330 M3, TX1310 M3, TX1320 M2, TX1320 M3, TX1330 M2, TX1330 M3
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
Electronic HP Care Pack Software Technical Support - Technical support - for Cisco MDS 9200 Storage Media Encryption Package - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX68-HW
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX68-HW
Cisco Smart Net Total Care Software Support Service - Technical support - for R-PI37-SW-K9, R-PI37-SW-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW631A, JX990A, JX991A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 1 year - 9x5 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Wavelink Mobile Manager Enterprise AP - 1 client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Operations Advanced w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-10-K9 - phone consulting - 1 year - 24x7
HPE Aruba Meridian Asset Tracking - Subscription licence (1 year) - 10000 square metres - ESD - Android, iOS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Third Coverage Day Call-To-Repair 95% with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - repair time: 3 days - for ProBook 455 G2 Notebook
CorelDRAW Technical Suite - Subscription licence (1 year) - 1 user - CTL - Win
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
SonicWall Capture Advanced Threat Protection Service for NSV 870 - Subscription licence (5 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT8540-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT8540-1A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T3200, SC-T3200 w/o stand, SC-T3200-PS
Epson CoverPlus - Extended service agreement - parts - 3 years - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW257AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW781A, JW782A
Zebra OneCare Essential with Comprehensive - Extended service agreement (renewal) - parts and labour - 1 year - repair time: 5 business days - for QL 220, 220 Plus, 320, 320 Plus, 420, 420 Plus
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 49 months - 24x7 - response time: 4 h
Microsoft SharePoint Server - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW328AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for NSa 6700
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1000+ level - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT510
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ820B, AJ820BR#ABH, AJ820C, AJ820CR, AJ821C, AJ821CR, AJ821CSB, C8S45A#ABH
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD
End User WatchDog Support Renewal Per SZ/(v)SZ AP, 5 YR (Dates: 03.10.23 - 02.10.28)
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Apollo 4510 Gen10
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 4 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW818A, JW820A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JY793A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JY792A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack Installation and Network Configuration - Installation / configuration - on-site - for LaserJet Enterprise MFP M776; LaserJet Enterprise Flow MFP M776
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW237A, JY741A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h
HP Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for FlexFa
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Absolute Data & Device Security for Education Premium - Subscription licence (3 years) - Win, Mac, Android
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSB-B200-M5-U, UCSB-B200-M5-U-RF, UCSB-B200-M5-U-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Zebra Technical and Software Support - Technical support - for TekSpeech Pro Connector - up to 10 terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Microsoft Office 365 Customer Lockbox - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to Exchange Online - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional - 1 user - volume - 5-9 licences - phone consulting - 2 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW635A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
Cisco Partner Support Service Software Upgrade - Technical support - for C1FPCAT29002K9 - phone consulting - 1 year - 24x7
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 750 users - for P/N: 01-SSC-7402
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b3000
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
HP Absolute Data & Device Security Standard - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Microsoft Dynamics 365 for Team Members, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA, from CRM Essentials, Offer - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 8450 All-inclusive Multi-system Software - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unified Workspace Licensing Standard Edition - up to 1000 users - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco Digital Network Architecture Advantage - Term License - existing DNA subscription
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7 - for P/N: AP-7522-67030-WR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Mobility Controller 7280
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for DesignJet Z5400 PostScript ePrinter
Zebra OneCare Essential with Comprehensive and Battery Refresh - Extended service agreement - parts and labour - 3 years - carry-in - repair time: next business day - must be purchased within 30 days of the product purchase - for iMZ 220, 320
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL376A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing OnGuard - 500 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 1000+ seats
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 76-100 licences - phone consulting - 1 year
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW328AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW772A, JX920A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-PIC-VM-K9= - phone consulting - 3 years - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for CSR12.X-K9-DLT - phone consulting - 1 year - 24x7 - for P/N: CSR12.X-K9-DLT
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX949A, JX950A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare Select - Extended service agreement (renewal) - advance hardware replacement - 2 years - shipment - repair time: same day - must be purchased before the standard warranty expires - for S Series 105SL
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 500-999 licences - Win, Mac
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Hot Plug Advanced Pack - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Juniper Networks Juniper-Websense enhanced Web filtering for SRX100/SRX110 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 866573-B21
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WAVE-294-K9, WAVE-294-K9-WS, WAVE-294-SSD-K9
DS-970 Scanner 4 Year OSSW CoverPlus Warranty
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased up front with the hardware (or within 30 days thereafter) - for Zebra VH10
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
SonicWall Capture Advanced Threat Protection Service for NSv 800 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lexmark On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Lexmark MX310dn
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE SAP HANA Disaster Tolerance Service - Installation / configuration - for HPE SAP HANA System Replication - business hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for NSa 6700
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Zebra OneCare Select - Extended service agreement - advance hardware replacement - 1 year - shipment - repair time: same day - must be purchased after 30 days of the product purchase - for Zebra S4M
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Standard Connector - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211AR
Cisco Threat Defense URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4112T-URL=
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - Term License - 1 switch (24 ports) - EA
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook Enterprise 14A G5; Chromebook x360; Chromebox G3; Pro c640
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW774A
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Advanced Server for IA32 - consulting - 1 year - 9x5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Enterprise Platform - Subscription licence - 1 user - GOV - Open Value - Level D - additional product - Win
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL180 Gen10
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CAP3702IEK9-RF, AIR-CAP3702IEK9-WS
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Network Server Agent - phone consulting - 3 years - 24x7
APC Extended Warranty - Technical support - for InfraStruXure Central - 500 nodes - phone consulting - 3 years - 24x7
HP SupportPack - Extended service agreement - maintenance - 1 year - on-site
datAshur BT Management Console - Subscription licence (2 years) - volume - 100-499 licences
SonicWall Network Security Manager Advanced - Subscription licence (6 years)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Meraki MR Series Advanced - Subscription licence (5 years) + 5 Years Advanced Support
Cisco Meraki MR Series Advanced - Subscription licence (5 years) + 5 Years Advanced Support
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-STRG - phone consulting - 1 year - 24x7
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/18-10, AT-GS970M/18-30, AT-GS970M/18-50
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Proactive Care 24x7 Software Service - Technical support - for Vmware vRealize Log Insight w/5 Years 24x7 Support - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 25 additional nodes - phone consulting - 2 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL233A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition / VMware Data Recovery - OEM - consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 8 processors - consulting - 3 years - 9x5
Motorola Moto Device Manager 3 year
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Juniper Networks Care Core Plus - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - GOV - Open Value Subscription - Level D - additional product, Open - Win - All Languages
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VC80
Zebra Technical and Software Support - Technical support - for SOTI - min. of 10 licenses, must be purchased after 30 days from product purchase - phone consulting - 1 month - 8x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0649, 02-SSC-0912
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Juniper Networks Juniper-Sophos Anti-Spam for SRX100/SRX110 Services Gateway - Subscription licence renewal (1 year) - 1 device
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for SonicWall TZ570
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW275A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE - Technical support - 2 years
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4451-X-V/K9, ISR4451-X-V/K9-RF, ISR4451-X-V/K9-WS
Cisco Digital Network Architecture Remote Worker - Subscription licence (1 year) - for Routing
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Zebra Technical and Software Support - Technical support - 1 device - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 17 months - 24x7 - response time: 4 h
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year - for P/N: Q1H70BR, Q1J06BR, Q9V95C, Q9V96C, R0P82AR, R4G55AR, R4Y04A, R6R24A, R7E46A, R7G52A
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
LANDesk Management Suite - Maintenance (1 year) - 1 node - volume - 1000-1999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - for Surface Hub 2S 50"
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JG682A#ABB
Zebra OneCare Select with Comprehensive - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: SBD - must be purchased after 30 days of the product purchase - for S Series 105SL
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 24x7 - response time: NBD - for P/N: DDY47-CN01-005A
Cisco Smart Net Total Care - Technical support - for ACI-UPG-B-AD-XF= - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
WatchGuard SpamBlocker for XTMv Small Office - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Enterprise Bundle - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for L-ASR920-10G-2= - phone consulting - 1 year - 24x7 - for P/N: L-ASR920-10G-2=
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - for HP A5800-48G-PoE Switch
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
LANDesk Patch Manager - Subscription licence (1 year) - 1 node - volume - 5000-9999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS14-24FPOE
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 10 virtual machines - OEM - phone consulting - 3 years - 24x7
HP Absolute Data & Device Security Premium - Subscription licence (1 year) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 4 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage and Premier Maintenance for Extended Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
Electronic HP Care Pack - Extended service agreement - parts and labour - 1 year - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - academic, for retail customers - for Mobility Controller 7280
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
Default Standard Description
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Honeywell - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 5 business days - for Honeywell 8670 Bluetooth Ring Scanner
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HS7S7E
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5299DW, WF-M5299DW AA
Zebra OneCare for Enterprise Essential with Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Psion Teklogix Workabout Pro 4 Short; Zebra Workabout Pro 4 Long, Workabout Pro 4 Short
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 50 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW275A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X Firewall Edition
Hewlett Packard Enterprise HC7U9E
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW247A, JW248A
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for Network Security Virtual (NSV) 470
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 2 - Single Language
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 5-24 licences - includes ATP for Office 365 or G Suite
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Data Verification Software - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Zebra Technical and Software Support - Technical support - 1 device - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227AR
Cisco Digital Network Architecture Advantage Cloud - Subscription licence (3 years) - up to 100 Mbps, 200 Mbps aggregated throughput
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - 4 years - 24x7
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 10 hosts - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C1000-8P-2G-L
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW257AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JH103AR
HPE Installation & Startup Service - Installation / configuration - for HPE 3PAR 20000 All-inclusive Multi-system Software - for Remote Copy, Peer Motion and Peer Persistence - business hours
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL322A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4351-AX/K9, ISR4351-AX/K9-RF, ISR4351-AX/K9-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Day Exchange Hardware Support with Accidental Damage Protection - Extended service agreement - replacement (for docking station / port replicator) - 5 years - shipment - response time: NBD - for HP Thunderbolt Dock G4, Travel Hub G2, Universal USB-C Multiport Hub, USB-C G5
Cisco Evolved Programmable Network Manager - Smart Large Full - Subscription licence (36-59 months) - 1-9999 nodes - SIA - right to manage (RTM)
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSa 6650, 6650 High Availability
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Performance Center Remote Access - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JG682A#ABB
HPE Easy Connect Base - Subscription (early renewal) (3 years) - 1 server - non-commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Base
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
Juniper Networks Intrusion Prevention System - Subscription licence (5 years) - 1 gateway
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Instant IAP-207, IAP-207 (EG)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StorageWorks 1000i Virtual Library System
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ270W
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 634969-B21, 634969R-B21, 634977-B21, 634977R-B21, 699045-B21, 699047-B21, 708931-B21
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 8022; Officejet Pro 7720, 80XX
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR-9001, ASR-9001++=, ASR-9001-RF, ASR-9001-WS
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Standard - 25 VMs - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL322A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL322A
SonicWall Essential Protection Service Suite - Subscription licence (2 years) + 24x7 Support - for SonicWall TZ570
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence renewal (1 year) - NFR - for NSa 2650
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JW148A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY791A
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - 10 VMs - OEM - consulting - 4 years - 24x7
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T35
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
McAfee Internet Security - Subscription licence (1 year) - 3 devices - Download - Win, Mac, Android, iOS - English - United Kingdom
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 100 additional nodes
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Hewlett Packard Enterprise ProLiant Door/dock Large Product Delivery Service
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
Juniper Care Core Support SRX300-SYS-JB - 5 Year
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX68-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG310B#AKJ, JG310B#AKM, JG310B#ARB, JG310B#ARE, JG310B#ARM, JG310B#B2B, JG310B#B2C
Cisco Threat Defense Threat, Malware and URL - subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 4 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 200 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - repair time: 3-7 business days
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for P/N: 01-SSC-0030, 02-SSC-0601, 02-SSC-0602
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW292A, JW293A, JY757A
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Fabric Manager Server Package - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW686A, JW688A, JY851A
Cisco SMARTnet Software Support Service - Technical support - for IPCE-PREMAGT-L, IPCE-UPGPREMAGT-L - phone consulting - 1 year - 24x7
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Zebra MC18, MC18 Personal Shopper
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 41-50 licences - phone consulting - 1 year
HPE Proactive Care Next Business Day Service - Technical support - for HPE OmniStack Small Software - 2 processors (8-14 cores) - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year Software Support - 1-2 sockets/virtual machines
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5299, WF-M5299DW, WF-M5299DW (MEA), WF-M5299DW AA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY793A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW237A, JY741A
VPository Deluxe Subscription - subscription licence (1 month) - 100 GB capacity
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased within 90 days of the product purchase - for PRIMERGY RX1330 M2, RX1330 M3, TX1310 M3, TX1320 M2, TX1320 M3, TX1330 M2, TX1330 M3
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 55 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 10/20xxx - 1 licence - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Intermec Annual software maintenance - Technical support - for Skynax Remote Assist - phone consulting - 1 year
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE 5930 BF AC Bundle, 5930 FB AC Bundle
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW328AR
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 240 - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-ISR2-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX939A, JX940A, JX942A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 3 years - 24x7
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Juniper Networks J-Care Essential Services Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for MX-series MX480
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Analytics (Syslog) - Subscription licence (3 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 5000 concurrent endpoints - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9300L-24T-4X-A, C9300L-24T-4X-A-RF
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 867056-B21, 867056-B21#ABA
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J9421A#AC3, J9421A#AC4
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 25 users - consulting - 3 years - 9x5
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance
Up to 83" Screen sub £5k Hot Swap Warranty
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516T-T=
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 7YR
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks SAN director SAN director 2/128 power pack
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-6K-K9 - phone consulting - 1 year - 24x7
LANDesk Patch Manager - Subscription licence (1 year) - 1 client - volume - 1-499 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Conversion subscription licence (1 year) - Trial
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360e Gen8, DL380e Gen8, DL388 G7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
ASUS Warranty Extension Package - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - must be activated within 90 days of the product purchase
APC Start-UP Service 7x24 - Installation / training - 1 incident - on-site - 24x7 - for Silcon 10KW, 15KW, 20KW, SL10KHB1, SL15KF, SL20KF, SL20KHB3
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z1 G8, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL120 Gen9, DL120 Gen9 Entry
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student, for CRMOL Basic, Offer - All Languages
Hewlett Packard Enterprise HB4F7E
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 9650; SuperMassive 9600
HPE LoadRunner/Performance Center Diagnostic for Composite Application - Term License (1 month) - 1 OS instance - electronic
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
PowerChute Network Shutdown for Virtualization and HCI, 6 year license
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 4500 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HP Quality Center Express - Subscription (3 months) - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW635A
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - hosted - volume - 25-2499 licences - Android, iOS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH255AR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9693A#ABB
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 2 years - on-site - for WorkForce Pro WF-R5190, WF-R5190DTW
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HPE 1606 Power Pack+ Extension SAN Switch; StorageWorks 1606 Extension SAN Switch
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (1 year)
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Add-On - 100 concurrent connections - phone consulting - 4 years - 9x5
APC Start-UP Service - Installation / configuration - 1 incident - on-site - 24x7 - for P/N: ISB10-100K4C2, ISB10-100K5C2, ISB10-100K6C2, SLB15K20F2, SLB30K40F2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW223A
ASUS Warranty Extension Virtual Package - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 1 year (3rd year) - pick-up and return
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks Edge switch 2/24
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H70A, Q1H71A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8P-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW812AR, JW814AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N3K-C3048TP-1GE++, N3K-C3048TP-1GE=, N3K-C3048TP-1GE-RF, N3K-C3048TP-1GE-WS
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Hewlett Packard Enterprise HC8C5E
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY712A, JY712AR, JY714A#ABA, JY714AR, JY718A, JY976A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW795A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX943A, JX944A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 device - hosted - academic, additional product - Open Value Subscription - Level F - Open Faculty - All Languages
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JG735A#ABB, JG735AR
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 11-20 licences - phone consulting - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
EcoStruxure IT Expert Standard - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed MFP E52545dn, MFP M527dnm; LaserJet Managed Flow MFP E52545c, MFP M527cm
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HP Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
NVIDIA Grid Virtual PC - Subscription licence renewal (59 months) - 1 concurrent user
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY793A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise CP4025dn, CP4025n
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (3 years) - Trial
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: 411243-B21, 411243R-B21, 434879-B21, 434879R-B21, AP762A, AP762AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Plantronics Manager Pro - Subscription licence (1 year) - 1000-2700 users - hosted - with Conversation Analysis Suite
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Support - 1 security appliance - hosted - for P/N: MX250-HW
Microsoft Windows Server - Software assurance - 1 device CAL - Open Value - additional product, 3 Year Acquired Year 1 - English
Microsoft Exchange Online Archiving for Exchange Online AddOn - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL073A#ABB, JL073AR
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Deep Inspection for Secure Services Gateway 140 - Subscription licence (1st year) - 1 device - for Secure Services Gateway SSG 140
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
SonicWall Network Security Manager Advanced - Subscription licence (4 Years)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW745A, JW746A, JW748A, JW750A
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for S200; S500; S510; ThinkCentre M600; M625; M630; M700; M715q (2nd Gen); M71X; M72X; M75
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW167AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 10000 endpoints - ESD
HPE Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW232A, JW233A, JW234A, JW236A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 1 Year Renewal Foundation Care 4-Hour Exchange Aruba 2930F 24G 4SFP POE Service
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Security Software Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for XTM 1525-RP
Zebra Technical and Software Support - Technical support (renewal) - for Zebra All-touch Terminal Emulation for Android - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 5 years - 9x5 - response time: 2 h
Juniper Networks Care Software Advantage - Technical support - for Juniper vSRX Standard - 1 Gbps - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProLiant Essentials RDMA Pack for Multifunction Gigabit Server Adapter - 1 server - phone consulting - 3 years - 24x7
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 seat - after expiration - Linux, Win, Mac
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Command View - consulting - 5 years - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Onboard - 1000 endpoints - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY986A
Cisco Secure Firewall 3105 TD AMP URL Filtering 3Y Subs
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 10000+ level
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra RS5000
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce DS-7500, DS-7500N
Eaton Easy Battery+ - Battery replacement
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra DS4608
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW263A
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Symbol CS4070
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 50-99 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour (for c3000 Enclosure with ICE BL8 servers) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Essentials - Term License (5 years)
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ370W
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7W72AR, E7W73AR, E7W74AR, E7W80AR, E7W81AR, E7W82AR, E7W83AR, E7W84AR, G7Z56A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 100 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 1 Plus - ESD - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX949A, JX950A
Cisco Digital Network Architecture Essentials - Term License (3 years) - 1 switch (24 fibre ports) - for P/N: C9300-24S-E, C9300-DNA-E-24S=
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco CON-SSTCM-SMS-1000
JetBrains Upgrade Subscription - Technical support (renewal) - for YouTrack (v. 6) - 500 users - e-mail consulting - 1 year
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Virtual Mobility Master - 500 devices - academic - for retail customers - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term License (5 years) - 48 ports - for P/N: C9200-48P-A, C9200-48PB-A, C9200-48PXG-A, C9200-48T-A, C9200-DNA-A-48=
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
MICROSOFT AP WHITE GLOVES
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SWSS UPGRADES ASAv30 4 pack with Standard Tier licenses (eD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Intune - Subscription licence (1 month) - 1 device - hosted - Open Value - additional product, Open - Single Language
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Job Accounting Basic Reporting Module - phone consulting - 1 year - 9x5 - for Capella HPAC Extension Ricoh - Secure Pull Print and Authentication
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: HXAF-SP-240M4S-BV, HXAF-SP240M4SBV-RF, HXAF-SP240M4SBV-WS
Enterprise Browser - (v. 2.0 or later) - subscription licence (3 years) - 1 device - available in Standard and SAP packages - Android
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco CX Success Tracks Level 1 - Technical support - for C9300X-DNA-24Y-E, C9300X-DNA-24Y-E= - phone consulting - 24x7 - response time: 30 min
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - for P/N: MX65W-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen9 Performance
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence (3 years) - 1 concurrent user
1 Year Enterprise Subscription for LoadMaster VLM-200. Includes new features and software updates, unlimited 24x7 Customer Support, Edge Security Pack(ESP)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR, Q0F13A
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux for IA-32 - consulting - 1 year - 9x5
Cisco Email Security Outbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW237A, JY741A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Sony BRC-X400
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL1000 Pass-Thru System
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE StoreVirtual VSA 2014 - Term License (5 years) + 5 Years 9x5 Support - 3 licences, up to 4 TB capacity - Win
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 5 years - 24x7 - for NETGEAR M6100-44G3-POE+
SWSS UPGRADES ASR 920 Metro IP to
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 41-50 licences - phone consulting - 1 year
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW777A, JW778A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 5 years - on-site - response time: NBD - for PageWide MFP 377dw
Electronic HP Care Pack Software Technical Support - Technical support - for VMware GSX Server - 2 processors - consulting - 3 years - 9x5
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for HP 6Gb SAS BL Switch
Cisco SMARTnet Software Support Service - Technical support - for L-CAS-1KC - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE Installation Service Non-Standard Hours - Installation / configuration - on-site - for ProLiant DL20 Gen9 Solution
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW831A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
Hewlett Packard Enterprise HP7L0E
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 10000+ level - includes ATP and DLP for up to 10 SaaS apps
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY737A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 2001-3000 licences
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/1 Year 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC52
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
2yr lite warranty - up to 63" screen
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from Standard - phone consulting - 5 years - 9x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco CON-ECMU-LCSR538Y
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Motorola MC40
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG510A#ABB, JG510AR#ABH
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9606R, C9606R=
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Manager - 100 licences - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Cloud Managed IT Windows Data Center - Subscription licence (3 years) - 1 appliance CPU - hosted - non-commercial - for ProLiant EC200a Base, EC200a Premium
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW771A
LANDesk Technical Account Manager Express (10:1) - Technical support - for LANDesk Security Suite / Management Suite / Service Desk - phone consulting - 3 months - 8x5 - response time: 2 h
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5000-9999 licences - ESD
Sony PrimeSupport Elite - Extended service agreement - parts and labour - 2 years - for VPL-VW290ES
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M575dn, MFP M575f; LaserJet Enterprise Flow MFP M575c
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 2P Large Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox M5600
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Depot - Extended service agreement - parts and labour - 3 months - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 100 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW771A
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 320-48FP - Subscription licence (1 year) - for P/N: MS320-48FP-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 site - before expiration - Linux, Win, Mac
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB941A, BB941AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW257AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
Cisco Digital Network Architecture Advantage Cloud - Subscription licence (3 years) - up to 10 Gbps, 20 Gbps aggregated throughput
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 10 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW267A, JW272A
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 1 device - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY791A
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW771A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Microsoft Mobile Asset Management Truck Routing - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Rest of World
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ270W
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CT3504-K9, AIR-CT3504-K9++, AIR-CT3504-K9-RF, AIR-CT3504-K9-WS
Cisco SMARTnet Software Support Service - Technical support - for UPG-CUCM-BASIC-A - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Premier - Term License (5 years) - 24 ports - for P/N: C9200L-24P-4G-A=, C9200L-24PXG-2Y-A, C9200L-24PXG-4X-A, C9200L-24T-4G-A, CAT-CDNA-P
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Accidental Damage Protection G2 and Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 8470, 8770; ZBook 14 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, 17 G3, Studio G3
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Symbol DS8108; Zebra DS8108, DS8108-DL, DS8108-HC, DS8108-SR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AP863B#A1X, AP863B#AKL, AP863B#ARM
SonicWall Content Filtering Premium Business Edition for NSA 5650 - Subscription licence (1 year) - 1 appliance - for NSa 5650, 5650 High Availability
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW771A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW263A
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - 10 VMs - OEM - phone consulting - 5 years - 9x5
APC External Battery Installation Service 7X24 - Installation - 1 incident - on-site - 24x7 - for P/N: SLB120K160GXR5-2C, SLB120K160H5-2C, SLB120K160HXR5-2C, SLB480KH5-2C, SLB480KHXR5-2C
HP Quality Center - Subscription licence (3 years) - hosted
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: 4-7 business days - for Officejet Pro 8720, 8725, 8728, 9019e, 9020, 9022, 9022e, 9025, 9025e, 9028
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500C
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW164A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Bundle w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 appliance - Enterprise Agreement - Booking Only
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL320A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
iXware Cloud Fax - Number Porting
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP E24m G4, E24mv G4, E27m G4, P24vb G4, Z24m G3, Z24q G3, Z24u G3, Z27u G3; EliteOne 1000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (57 months) - 1 concurrent user - academic
Juniper Networks J-Care Customer Services Next-Day - Extended service agreement - parts - 3 years - shipment - 12x5 - response time: NBD - for Juniper Networks SRX240 Services Gateway
HP Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 laptop - academic - United Kingdom
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for V2110 Virtual Wireless Appliance (v. 10) - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY792A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL376A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 500-999 users - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 1000-1499 licences - Win, Android, Link-OS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS410-16-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS410-16-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-24P-HW
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for C1-44-PERF-K9 - phone consulting - 1 year - 24x7 - for P/N: C1-44-PERF1-K9, C1-44-PERF-K9
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 10 hosts - phone consulting - 3 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
LANDesk Deployment Acceleration - Extended service agreement - for LANDesk Security Suite / Management Suite - consulting - 3 months
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Remote Network Configuration and Integration - Remote installations / configuration - after business hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for QLogic IB 4X QDR 648/864 Port Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW806A, JW808A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH049AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
Cisco CON-ECMU-LPPI325U
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value Subscription - additional product, Open, add-on to Project Standard - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 1 year - 24x7 - for ReadyNAS 102; 104
HPE LoadRunner Wireless Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (3 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Cisco Digital Network Architecture Advantage - Term License (3 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
Epson CP4EOSSECG02
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-ISR1-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE Software Technical Support - Technical support - phone consulting - 4 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment for BladeSystem - upgrade licence - 8 servers - upgrade from ProLiant Essentials Rapid Deployment Pack - phone consulting - 3 years - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for WorkForce DS-5500, DS-5500N, DS-6500, DS-6500N, DS-7500, DS-7500N
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Solution Support - technical support
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW777A, JW778A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY793A
Zebra Technical and Software Support - Technical support - for Zebra Enterprise Browser - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
Cisco Partner Support Service Software Upgrade - technical support - for L-MGMT3X-AP-K9 - 1 year
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - consulting - 4 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Preventive Maintenance Kit per year - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QK754A, QK754AR, QK754B, QK754BR, QR481A, QR481AR, QR481B, QR481BR, QR481BR#0D1
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 years Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 1600
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T15
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Juniper Networks Web Filtering for Integrated Security Gateway 2000 - Subscription licence (3 years) - 1 device
Adobe Creative Cloud for teams - All Apps - Subscription Renewal - 1 user - VIP Select - Level 2 (10-49) - Win, Mac - EU English
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY792A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW294A, JW295A, JW296A, JW297A
Red Hat High-Avaliability Add-On - Subscription (5 years) - 2 sockets/2 virtual guests - Linux
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY986A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 50-99 licences - Win
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HP 3 Years Wolf Pro Security - 1-99 E-LTU
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/5 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for Network Security Virtual (NSV) 870 Virtual Appliance High Availability
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-T3200, SC-T3200 w/o stand, SC-T3200-PS
HPE Installation & Startup Service - Installation / configuration - on-site - for ProLiant DL20 Gen9 Solution
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 3 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML150 Gen9, ML150 Gen9 Base, ML150 Gen9 Entry, ML150 Gen9 Performance
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW282A, JW283A, JW284A, JW285A
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall TotalSecure Email - Subscription licence (2 years) - 500 users
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1000+ level - phone consulting - 3 years - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 5 nodes
Poly Premier - Technical support - for Polycom RealPresence Desktop for Windows and MacOS - 1 user - phone consulting - 1 year - 8x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 500000 usage transactions - GOV - Open Value Subscription - Level D - additional product
NVIDIA Grid Virtual PC - Subscription licence renewal (42 months) - 1 concurrent user
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Pro Mobile Thin Client mt440 G3; Pro x360; ProBook 440 G10, 45X G7, 45X G8, 45X G9
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
Cisco SMARTnet Software Support Service - Technical support - for C1F1PISR4400SK9 - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 22P - Subscription licence (3 years) - for P/N: MS22P-HW
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3650-48PS-S, WS-C3650-48PS-S-RF, WS-C3650-48PS-S-WS
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M435nw, MFP M521dn, MFP M521dw
Lexmark - Extended service agreement - parts - 1 year (5th year)
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 34 months - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5299, WF-M5299DW, WF-M5299DW (MEA), WF-M5299DW AA
HPE Installation & Startup Service - Installation / configuration - on-site
SonicWall Capture Advanced Threat Protection Service for NSV 270 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: AIR-AP1562I-E-K9, AIR-AP1562I-EK9-RF, AIR-AP1562I-EK9-WS
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: DS-C9710-1EK9-RF, DS-C9710-1K9-WS, DS-C9710-V2K9, DS-C9710-V3K9, DS-C9710-WS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for Cisco Prime Infrastructure (v. 3.9) - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT8500-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT8500-1A, L-LIC-CT8500-1A
Cisco ASA with FirePOWER Services Advanced Malware Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516-AMP=
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P300; P310; P320; P330; P330 (2nd Gen)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Subscription licence (5 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 4 years - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-VML-K9 - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1111X-8P, C1111X-8P-RF, C1111X-8P-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW781A, JW782A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ370
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 200-499 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 5 years - 24x7
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 100 additional nodes
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 24X G6, 24X G7, 24X G8, 24X G9, 25X G3, 25X G4, 25X G5, 25X G6, 25X G7, 25X G8, 34X G7
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C4506-E, WS-C4506-E=, WS-C4506-E-RF, WS-C4506-E-WS
Cisco Meraki Insight Large - Subscription licence (1 year) - up to 5 Gbps
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 2 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW244A, JW245A, JW246A
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Advanced Extension License ) - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
Cisco Smart Net Total Care Software Support Service - Technical support - for CUBE-T-RED-UP, CUBE-T-RED - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Altoline 6900 48G 4XG 2QSFP ARM ONIE AC Switch
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML350 Gen10 Solution
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-3153, 02-SSC-3504
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 5YR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - repair time: 3 business days - for Zebra VC70N0
Cisco Digital Network Architecture Advantage - On-Premise subscription licence (5 years) - up to 10 Gbps, 20 Gbps aggregated throughput
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW328AR
Cisco SMARTnet Software Support Service - Technical support - for CCX85-11U-E-E-S1 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR-920-24SZ-IM, ASR-920-24SZ-IM-RF
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW831A
Microsoft Dynamics 365 for Customer Service - Software assurance - 1 user CAL - Open Value - Level C - additional product, 2 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
Electronic HP Care Pack One Time Battery Replacement Service No Customer Self Repair - Extended service agreement - replacement (for battery only) - 4 years - shipment - 9x5 - repair time: 3-7 business days - for Elite x2; EliteBook 84X G8; ProBook 635; ZBook Power G8, Studio G8; ZBook Fury 15 G8
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft System Center Orchestrator Server - Software assurance - 1 user - GOV - Open Value - Level D - additional product, 2 Year Acquired Year 2 - Win
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for HP 14, 15, 17; Chromebook 11, 14, 15; Chromebook x2; x360; ENVY 13; Stream 11, 14; x360
Eaton Easy Battery+ - Battery replacement
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 100 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Cisco SMARTnet Software Support Service - Technical support - for CCX11-11U-E-P-S1 - phone consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-24P-L-RF, WS-C3850-24P-L-WS
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Wireless Service Manager - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HJ0H8E
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1YR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for NSa 4700
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
Avocent Silver Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2216, DAV2216-G01
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
SuSE Linux Enterprise Server - Subscription (3 years) + 3 Years 24x7 Support - 1-2 sockets, 1-2 virtual machines
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ470W
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-FI6332-16UP
Cisco FirePOWER Threat Defense, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR4110T-TMC=
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet Pro X451dw, X551dw
Kodak Alaris Advanced Unit Replacement - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for Kodak i2420
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX939A, JX940A, JX942A
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
Juniper Networks Deep Inspection for Secure Services Gateway 20 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Edge Add-on for vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence renewal (2 years) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL322A
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization plus Red Hat Enterprise Linux for Virtual Data Center - 2 sockets - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - Open Value Subscription - Level D - additional product, Open, add-on to Microsoft Advanced Threat Analytics
HPE Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH302A#ABB, JH302A#B2B, JH302A#B2C, JH303A#AC4, JH303A#B2B, JH303A#B2C, JH303AR#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L2 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 24x7 Support - unlimited virtual machines, 1-2 sockets - flexible licence
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years 8x5 Support - 15 moonshot cartridges - electronic
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-250M-IPB-1S= - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 847534-B21, 847534-B21#ACF, 847535R-B21, 879799-B21, 879808-B21, 879808-B21#ABA
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL376A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Onsite - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T30
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HY5R7E
TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 10000 endpoints - ESD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 50-99 licences - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for NSa 4700
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 50 users
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW789A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW818A, JW820A
Cisco Email Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux HPC - basic subscription - 1 node, up to 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Data Center Network Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 2500+ level - Win, Pocket PC, Android, Link-OS
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW257AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Enterprise Bundle - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX943A, JX944A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW635A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 58 months - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for ASR920-24G-4-10G - phone consulting - 1 year - 24x7 - for P/N: ASR920-24G-4-10G
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 846633-B21, 846633-B22
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 3 years - response time: NBD - for Dell DAV2108
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q83A, K2Q83AR, K2Q84A, K2Q84AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 100 racks - phone consulting - 3 years - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
LANDesk Patch Manager - Subscription licence (1 year) - 1 node - volume - 500-999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX943A, JX944A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 16 processors - phone consulting - 3 years - 9x5
Intermec Browser - Maintenance (3 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JH049AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
Cisco CX Success Tracks Level 2 - Technical support - for C9500-DNA-48Y4C-A, C9500-DNA-48Y4C-A= - phone consulting - 24x7 - response time: 30 min
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for SimulScan Premium - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-11X-BAS-A - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX943A, JX944A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Red Hat Enterprise Linux Server for HPC Head Node - W/ Smart Management - subscription licence (5 years) + 24x7 Support - 2 sockets - ESD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: N7P34A, N7P34AR, N7P35A, N7P35AR, N7P35SB
dbExpress Driver for MySQL Standard Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win, Mac
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 10 access points - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 3 years - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-SP-B200M5-A2
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 1 year - 24x7
Electronic HP Care Pack Subscription Print Supply Service - Extended service agreement - parts - 1 year - shipment - 9x5 - for Color LaserJet Pro MFP M283; LaserJet Enterprise Flow MFP M578
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
HP - Extended service agreement - maintenance - 5 years - on-site
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server - 4 sockets, 1 guest - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Deep Inspection for Secure Services Gateway 520 - Subscription licence (2 years) - 1 device
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T15-W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516T-TMC=
Cisco SMARTnet Software Support Service - Technical support - for C1F2PNEX56121K9 - phone consulting - 1 year - 24x7
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 25-49 licences
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZD410, ZD420
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW635A
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Zebra LI4278
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL319A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Autopilot / Azure Hash File Harvest
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Fastrack Option - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra WT41N0
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack - 2000 users - 1 year - English
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZC300
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
Aruba Central is a powerful cloud-based network management solution that offers built-in analytics for actionable network and business insights. With Central, managing Aruba access points, switches, and branch controllers from the cloud ensures 24/7 access, visibility and control. Visitors, contractors and suppliers can access guest Wi-Fi through a customizable enterprise-grade portal.
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - single licence - ESD - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2216, DAV2216-G01
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW774A
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year) - 4 Gbps throughput
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW771A
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra DS4608
Cisco Meraki MR Series Enterprise - Subscription licence (1 day) - 1 access point - hosted
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki Z1 Enterprise - Subscription licence (10 years) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280
Contingency 20%
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (1 year)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ670
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
AT-SecureEnterpriseSDN Controller - Subscription licence (5 years) - 10 additional nodes - for P/N: AT-VST-APL-06-60, AT-VST-APL-10-60
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Technical support - phone consulting (for 10Gb WAN Upgrade) - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall TotalSecure Email - Subscription licence (3 years) - 750 users
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
McAfee Anti-Virus - Subscription licence (a la carte) (1 year) - 1 user - volume - 100-199 licences - for Cisco IronPort Email Security Appliance C170
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Standard w/3 Years 9x5 Support - 25 VMs - phone consulting - 4 years - 24x7
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCN9TO10-VM - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 3 years - 24x7
Lexmark Warranty - Extended service agreement (extension / renewal) - parts - 1 year (5th year) - shipment - response time: NBD - for Lexmark C2132
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
Microsoft 365 Business Standard - Subscription licence (1 month) - 1 user (5 devices) - hosted - Open Value - additional product, Open, 300 users maximum - Single Language
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for Spectre Pro 13 G1, x360 G1, x360 G2; x360 310 G1, 310 G2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: AP863B#A1X, AP863B#AKL, AP863B#ARM
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW247A, JW248A
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux for VMware w/1 Year 24x7 Support - premium subscription - up to 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2110T-T=
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M681f, MFP M681z, MFP M682z
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Refresh for Standard Battery - Accidental damage coverage - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET50, ET55
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 50 Plus - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW831A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed P75050dn
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-IE340L-18GP-80
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Visualization Performance and Fault Manager (v. 3.0) - Base Licence - up to 500 network devices - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY791A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes, up to 4 sockets - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen9, ML350 Gen9 Base, ML350 Gen9 Entry, ML350 Gen9 Performance
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL354A, JL354A#BB
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH302A#ABB, JH302A#B2B, JH302A#B2C, JH303A#AC4, JH303A#B2B, JH303A#B2C, JH303AR#ABA
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW227AR
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3850-48P-S-RF, WS-C3850-48P-S-WS
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 696910-B21#B19
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-1G-AX-1Y - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
Lenovo - (1 year) - for ThinkReality A3
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Adobe Acrobat Pro for teams - Subscription Renewal - 1 named user - academic - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
SonicWall Content Filtering Service Premium Business Edition for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA GRID Virtual Workstation Edition - Subscription licence renewal (1 year) - 1 concurrent user
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JG682A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW777A, JW778A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Color 755dn
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Request Manager - 25 virtual machines - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
Zyxel Nebula Plus Pack - Subscription licence (1 month)
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (2 years) - 1 concurrent user - academic
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP Z1 G8, Z1 G9; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8, Z2 G9; ZCentral 4R
HPE Proactive Care 24x7 Software Service - Technical support - for HPE BladeSystem Matrix Starter Kit - phone consulting - 3 years - 24x7 - response time: 2 h
SOLN SUPP SWSS Cisco Ent MGMT: PI 3.x APIC EM (if applic)
HPE Easy Connect Base - Subscription licence renewal (1 year) - 1 server - commercial - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Base
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Subscription licence (5 years)
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V510; V540-24IWL AIO
SonicWall Analytics (Syslog) - Subscription licence (2 years)
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW267A, JW272A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - for C9300-DNA-E-48, C9300-DNA-E-48= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE MSL2024; StorageWorks MSL2024; StoreEver MSL2024
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Solution Support - technical support - for C9500-DNA-12Q-A=, C9500-DNA-12Q-A, C9500-DNA-16X-A=, C9500-DNA-16X-A, C9500-DNA-24Y4C-A=, C9500-DNA-24Y4C-A
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 251-500 licences - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10 Solution
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE 24x7 Software Technical Support - Technical support - for VMware Infrastructure Starter - 10 virtual machines - OEM - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Cisco Meraki MT - Enterprise licence (3 years) + Support
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Stream Plan 1 - Subscription licence - additional 500 GB extra storage - hosted - academic, Student, Faculty - Campus, School - All Languages
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Developer Professional - phone consulting - 1 year
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
Lenovo 5WS0W86691
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus w/3 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JC772AR#ABH, JG336A#ABB, JG554AR#B8X
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL354A, JL354A#BB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 4 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 8 processors - consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkCentre E73; ThinkCentre Edge 93; ThinkCentre M32; M53; M73; M78; M79; M83; M93
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
Juniper Networks vSRX AppSecure and IPS - Subscription licence (1 year) - 1 Gbps
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW629A
HPE Installation & Startup Service - Installation / configuration
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 security appliance - Enterprise Agreement - Booking Only
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 866573-B21
HPE Implementation Service - Installation / configuration
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
1 Year extended warraty - Up to 43"
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (53 months) - 1 concurrent user - academic
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG110; ZyWALL 110
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Modular Smart Array 1500 cs
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Starter / PEVMS - 2 processors - phone consulting - 3 years - 9x5
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 38 months - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for DCNM-SAN-M93X-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW635A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW822A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Symbol DS8108; Zebra DS8108, DS8108-DL, DS8108-HC, DS8108-SR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1-99 licences - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW635A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-92XX-K9 - phone consulting - 1 year - 24x7
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 500-999 licences
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX949A, JX950A
McAfee Anti-Virus - Subscription licence (a la carte) (1 year) - 1 user - volume - 200-499 licences - for Cisco IronPort Email Security Appliance C170
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Aerohive HiveManager NG Cloud Service - Subscription licence (3 years) + 3 Years Select Support - 1 device - hosted - can only be used with HiveManager NG Virtual Appliance
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
Microsoft Intune Add-On - Subscription licence - hosted - academic, Student, Faculty - Campus, School - All Languages
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
HPE Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes, up to 4 sockets - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCSC-C240-M5L, UCSC-C240-M5L=, UCSC-C240-M5L-RF, UCSC-C240-M5L-WS
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 679115R-B21, 679116-B21, 679116R-B21, 727957R-B21, 727958R-B21, 727959R-B21
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for BE6/7K-VIRTENH-7X - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 16 servers - phone consulting - 4 years - 24x7
Extreme Networks PartnerWorks 4 Hour Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JY793A
Microsoft Certified Professional (MCP) Class Pack - pre-purchasing training funds unit - 30 exam vouchers - volume, ACAD - Level F
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960X-24TS-LL, WS-C2960X-24TSLL++, WS-C2960X24TSLL-RF, WSC2960X24TS-LL-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL357A#BB
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Enterprise Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Commercial LG up to 55" 3rd Year Box Swap Warranty
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation Service - Extended service agreement - parts and labour - on-site - for P/N: Q2R34AR
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-0651, 02-SSC-0921, 02-SSC-1475, 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Installation Service - Installation - 1 incident
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY791A
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for Epson GP-C831
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for ThinkCentre Chromebox 10; ThinkCentre M53; M600; M625q; M700; M710q; M73; M73e; M83
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack Software Technical Support - Technical support - for Symas CDS - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY793A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 3 years - 24x7
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C4500X16SFP+-RF, WS-C4500X16SFP+-WS
Cisco Identity Services Engine Plus - Subscription licence (1 year) - 100-249 sessions - ESD
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center High Availability - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 2 Gbps throughput
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960+24TC-L, WS-C2960+24TC-L-RF, WS-C2960+24TC-L-WS
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/3 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 820 G3, 830 G5, 830 G6, 840 G5, 840 G6, 850 G6; ZBook 15 G3, 15u G3, Studio G5
HP Virtualization Performance Viewer Premium - Subscription licence (1 year) - 50 OS instances - hosted - volume - 1-4999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
Zebra Technical and Software Support - Technical support (renewal) - for MobiControl - min. of 10 licenses, must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Office Professional Plus - Software assurance - 1 PC - Platform - Open Value - 3 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JH581A, JH582A
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: FPR1010-NGFW-K9, FPR1010-NGFW-K9-RF, FPR1010-NGFW-K9-WS
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: R1Q04A, R1Q05A
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement (renewal) - replacement - 1 year - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC56
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol TC70
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-SMP+ - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Hewlett Packard Enterprise HC5W0E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW223A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JG734A#AC3, JG734A#AC4, JG734AR
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 820 G3, 840 G3; EliteBook x360
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - 9x5 - repair time: next business day - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
Zebra OneCare SV - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 days - must be purchased within 30 days of the product purchase - for Zebra RFD2000 UHF RFID Sled
HP Real User Monitor Ultimate Edition - Subscription licence (1 year) - electronic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW321A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
5 Year Onsite Next Day Service 17"
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Zebra MC3200, MC3200 Standard
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Suite Advanced - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for DesignJet 130, 130nr, 130r
Juniper Networks Intrusion Detection and Prevention for SRX100/SRX110 - Subscription licence (1 year) - 1 device
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Critical Advantage L1 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 4200 - phone consulting - 5 years - 9x5 - response time: 2 h
StayLinked Support and Maintenance - Technical support - for StayLinked SmartTE - 1 licence - phone consulting - 1 year - 10x5 - response time: 4 h - for Datalogic Trolley Holder
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CTVM-1A - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
XML Author Enterprise - Maintenance (renewal) (2 years) - 1 user - volume - 10-19 licences - ESD - Linux, UNIX, Win, Mac
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRMOL Professional, Offer - All Languages
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Managed P55250dw
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 1-499 licences - electronic - Win
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: ASR1001-X, ASR1001-X=, ASR1001-X-RF, ASR1001-X-WS
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - volume - 1-99 licences - ESD - phone consulting - 3 years - 9x5
SonicWall Content Filtering Service Premium Business Edition for NSV 270 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
Juniper Networks Intrusion Detection and Prevention for SRX1400 - Subscription licence (5 years) - 1 device
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 8 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG875A#AC3, JG875A#AC4
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Suite w/3 Years 9x5 Support - phone consulting - 3 years - 9x5 - response time: 2 h
WinZip Self-Extractor - Maintenance ( 1 year ) - 1 user - CLP - Level A ( 2-9 ) - Win - English
NVIDIA Grid Virtual PC - Subscription licence renewal (39 months) - 1 concurrent user
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unity Connection - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO
APC Scheduling Upgrade to 7X24 for Existing Startup Service - Installation (for UPS 501 kVA or greater) - on-site - 24x7 - for P/N: AMRUPS, GVX500K500NHS, GVX500K750NGS, GVX500K750NHS, GVX750K500NGS, GVX750K500NHS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
dbExpress Driver for SQL Server Standard Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win, Mac - with source code
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Essentials - Cloud Subscription Licence (3 years) - 25 Mbps - for P/N: L-LIC-DNA-ADD, VEDGE-1000-ACK9-RF, VEDGE-100M-NT-K9, VEDGE-2000-ACK9-RF
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for Brocade G620
SecureBridge Professional Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: N9K-C93108TC-EX, N9K-C93108TC-EX=, N9K-C93108TC-EX-RF, N9K-C93108TC-EX-WS
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Zyxel iCard Anti-Virus - Subscription licence (2 years)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for P/N: L-FPR2110-P=
HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 3 years - on-site
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for MIG-VCS-UCM-ENHP - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 4 years - 24x7
Zebra OneCare Essential with Comprehensive and Battery Refresh - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for QLn 220, 320, 420
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for MicroKiosk MK500; Micro Kiosk MK500
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for Falcon X4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Project Online - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project CAL - All Languages
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC65
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY986A
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T50
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ670
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-32 - 8 processors - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Standard w/3 Years 9x5 Support - 25 VMs - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 8 servers - phone consulting - 3 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 20 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-48LP-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - phone consulting - 3 years - 9x5 - for Access Control Express
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - repair time: 3-7 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (2 years) + 24x7 Support - for SonicWall TZ670
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3850-24U-E-RF, WS-C3850-24U-E-WS
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for A9K9001G - phone consulting - 1 year - 24x7 - for P/N: A9K-9001-120G-LIC, A9K-9001-120G-LIC=
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (53 months) - 1 concurrent user
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: CISCO1921/K9-WS
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 7 months - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 31 months - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VC70N0
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1117-4PM, C1117-4PM-RF
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement (renewal) - parts and labour - 1 year - repair time: 3 business days - for Zebra MC3200, MC3200 Standard
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX952A
Lenovo e-Pack Smart Office Onsite - Installation / configuration - 1 day
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 56 months - 24x7 - response time: 4 h
HPE - (5 years) - for ProLiant EC200a Base, EC200a Premium
Lenovo Onsite - Extended service agreement - parts and labour - 6 months (months: 37th - 42nd) - on-site - for ThinkPad L380; L470; L540; T440; T450; T540; T550; W54X; W550; X1 Carbon (3rd Gen); X250
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 871929-B21, 871929-B22, 871930-B21, 871930-B22, 871931-B21, 871931-B22, 871934-B21
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ766A, B7B63A#A2S, B7B63A#AKY, B7B69BR, C8S07A#A2S, C8S07A#AKY, C8S07A#ARS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW223A
Extreme Networks PartnerWorks Plus Extended Warranty - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: EC8400A02-E6GS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 5-24 licences
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Foundation Acceleration Kit - phone consulting - 3 years - 24x7
WatchGuard Basic Security Suite for FireboxV Medium - subscription licence renewal / upgrade licence (3 years) + 24x7 Standard Support - 1 virtual appliance
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Conversion subscription licence (5 years) - Trial
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
WatchGuard Basic Security Suite - Subscription licence renewal (1 year) - 1 device - for Firebox M400
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 846633-B21, 846633-B22
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 4 processors - consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site
Adobe Acrobat Pro for teams - Subscription Renewal - 1 user - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX943A, JX944A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Microsoft System Center Orchestrator Server - Software assurance - 1 user - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Management Server ESX - 1 server - consulting - 3 years - 9x5
Zebra OneCare for Enterprise Essential with Standard Maintenance for Extended Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC56
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 4700
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (40 months) - 1 concurrent user - academic
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Manager - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Juniper Networks Juniper-Websense enhanced Web filtering for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ570
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW772A, JX920A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
Inventory Cloud and Mobile App - Subscription licence (2 years) - 5 users - hosted
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW227AR
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (14 months) - 1 concurrent user
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - GOV - Open Value Subscription - Level D (100-249) - additional product, Open, from CRM Professional, Offer - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL356A#BB
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL319A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for Precision 35XX, 5530 2-in-1, 55XX, 5750, 75XX, 77XX
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 205 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Extreme Networks ExtremeWorks NBD Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW627A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH147A#ABB, JH147AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Integrated Lights-Out (iLO) Power Management Pack for BladeSystem - 1 server - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (19 months) - 1 concurrent user - academic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server - upgrade licence - 8 processors - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW777A, JW778A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P7000, SC-P7000V
COMP NETWORK SUPPORT HP CNS
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AP880A#ABH, AP880AR, AP882AR, BK781AR, QW917A, QW917A#ABH, QW917AR, QW918A, QW918AR
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSsp 13700
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ370
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Symbol TC70
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for HP 15; Laptop 14, 17; Pavilion Laptop 14; Pavilion Plus Laptop 14; Pavilion x360 Laptop
Poly Clariti Upgrade Service - Remote installation
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 1 Gbps throughput
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-HYP - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL376A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Command View - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Select Edition - 4 processors, 2 processors - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW761A, JW762A, JW764A, JW766A
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteOne 800 G5; ProDesk 405 G6, 40X G4; ProOne 400 G4, 400 G5, 400 G6, 440 G5, 440 G6
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol LI3608-SR
Juniper Networks Juniper-Sophos Anti-Virus for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
Cisco CON-SNTP-NC55360G
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4503-E, WS-C4503-E=, WS-C4503-E-RF, WS-C4503-E-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 1 Gbps throughput
Samsung E-FOTA One 1 Year annual per device
LANDesk Technical Account Manager Advantage (14:1) - Technical support - for LANDesk Security Suite / Management Suite - phone consulting - 1 year - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR1150-NGFW-K9
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
Cisco ONE Advantage - Term License (5 years) - 1 access point - for P/N: AIR-AP4800-Q-K9C, AIR-AP4800-S-K9C, AIR-AP4800-T-K9, AIR-AP4800-Z-K9C
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX949A, JX950A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central with Oracle for 3PAR 74/84xx - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dn, M506n, M506x
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack - Extended service agreement - labour - 1 year - on-site
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen9
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: M9XT-FC1632, M9XT-FC1632-RF
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW831A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
iXware Cloud Fax DID Fax Number - Subscription licence (1 year) - 500 credits
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY986A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 3 years - 24x7 - response time: 2 h
C9300 DNA Advantage 24 port Fiber
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCloud Director w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG682A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
LANDesk Total User Management - Maintenance (1 year) - 1 user - volume - 1000-1999 licences - electronic - Win
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Arista A-Care 4 Hour - Extended service agreement - advance parts replacement - 1 month - shipment - 24x7 - response time: 4 h - for P/N: JH593A, JH594A
APC Extended Warranty - Extended service agreement - parts and labour - 1 year - for InfraStruXure Central Basic
HP Absolute Data & Device Security Standard - Subscription licence (2 years) - 1 laptop - volume - 2500-9999 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SWSS UPGRADES Embedded License Cisco UC Virt. Foundat
HPE Critical Advantage - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 9x5
Extreme Networks ExtremeWorks Managed Services MonitoringPLUS 4 Hour Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba Intelligent Management Center Network Traffic Analyzer Software Module - 5 nodes - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color MFP X585dn, MFP X585f
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
NVIDIA Grid Virtual PC - Subscription licence renewal (34 months) - 1 concurrent user
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Select - Extended service agreement (renewal) - replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Symbol TC70
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 3Y FC NBD EXCH A 2930M 48G P SWT
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Technical support (renewal) - phone consulting - 1 year
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 49 months - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
Zebra Technologies VIQF-42G-3Y VISIBILITYIQ FORESIGHT SERVICE PER DEVICE, 25 DEVICES AND ABOVE, 3-YEAR CONTRACT
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkPad X1 Carbon (7th Gen); X1 Extreme; X1 Extreme (2nd Gen); X390 Yoga
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Microsoft 365 Business Basic - Subscription licence - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C9300-24UX-A, C9300-24UX-A=, C9300-24UX-A-RF, C9300-24UX-A-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL074-61001, JL074AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Touchpoint Manager Pro - Subscription licence (3 years) - 1 device/user - electronic - Win, Android, iOS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW292A, JW293A, JY757A
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9410R, C9410R=, C9410R-RF
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
Juniper Networks Unified Threat Management for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HP Inside/Datacenter Logistics Srevice - Extended service agreement - shipping (for extra large)
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW247A, JW248A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HR2N9E
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW267A, JW272A
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - OEM - upgrade from VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW223A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 4 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Network Security Virtual (NSV) 470 Total Secure Essential Edition - Subscription licence (5 years)
HPE Installation & Startup Service - Installation / configuration (for top-of-rack switches) - on-site - for HP 5900CP-48XG-4QSFP+
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager - 1 processor (up to 4 cores) - consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant ML150 Gen9, ML150 Gen9 Base, ML150 Gen9 Entry, ML150 Gen9 Performance
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW824A, JW826A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW173A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7
Epson CoverPlus - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 days - for SureColor SC-P5000, SC-P5000 STD Spectro, SC-P5000 Violet, SC-P5000 Violet Spectro
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 2 years - response time: SBD - for ZyXEL UAG2100, UAG4100, UAG5100, USG110, USG210, USG40, USG60; ZyWALL 110, 1100, 310
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 10000 devices, 1000 controllers, 100000 clients - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 25000 devices - ESD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - upgrade from HP integrated VMware ESX Server 3i - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for vRealize Operations Advanced - 25 OS instances - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE SN6000B, SN6000B 16Gb; StoreFabric SN6000B 16Gb
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 250-499 licences - Win, Mac
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSa 4700
SonicWall Network Security Manager Essential - Subscription licence (1 year)
Electronic HP Care Pack Advanced Exchange - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco Meraki Cloud Archive 180 Day - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW275A
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 4 years - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-T7200, SC-T7200 MFP, SC-T7200D, SC-T7200D MFP, SC-T7200D-PS, SC-T7200-PS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Hot Plug Advanced Pack - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Subscription licence (5 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY792A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
Cisco SMARTnet Software Support Service - Technical support - for C1AACAT38503K9=, C1APCAT38503K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Enterprise Mobility Suite - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
Juniper Networks Care Core - Technical support - phone consulting - 1 year - 24x7 - for P/N: EX3400-24T
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QU625A, QU625AR, QU625SB
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - hosted - volume - add-on to device Core CAL / ECAL - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 200 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 7YR
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco SMARTnet Software Support Service - Technical support - for CCX-11-A-E-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
Cisco Digital Network Architecture Advantage - Term Licence renewal (1 year) - 1 switch (24 ports) - renewals only - for P/N: C9200-24PXG-A, C9200-DNA-A-24=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX949A, JX950A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - consulting - 3 years - 8x5 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Addon - 10 concurrent connections - phone consulting - 3 years - 24x7
Electronic HP Care Pack Helpdesk - Technical support - phone consulting (for 1 primary device and up to 5 peripheral devices) - 3 years - extended business hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Jacket; Engage One Pro; Engage One Pro Slim VESA, VESA hub
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Apollo r2200, r2600, r2800 with Expander; ProLiant XL170r Gen9
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen9
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier Bundle (v. 4) - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for N3K-C3048-LAN1K9 - phone consulting - 1 year - 24x7 - for P/N: N3K-C3048-LAN1K9, N3K-C3048-LAN1K9=
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for NSsp 13700
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HP 3y Wolf Pro Security Education E-LTU
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 39 months - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ500
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M681f, MFP M681z, MFP M682z
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX60-HW
HP Service Anywhere - Subscription (1 year) - 1 floating user - hosted
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH262A, JH262AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for Amazon Web Services - phone consulting - 1 year - 24x7
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-10-K9 - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year)
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Kyocera Life - Extended Warranty - 3 Year - Warranty - On-site - Maintenance - Parts & Labour
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC56
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki MS Series 220-48FP - Subscription licence (10 years) - for P/N: MS220-48FP-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48LPD-I, WSC2960XR48LPDI-RF, WSC2960XR48LPDI-WS
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX943A, JX944A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9, DL580 Gen9 Base
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki MX60W Enterprise - Subscription licence (1 year) - for P/N: MX60W-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite - Extended service agreement - parts and labour - 2 years - on-site - for 100e Chromebook (2nd Gen) MTK.2; 500w Gen 3; V14 G2 ITL; V15; V15 G2 IJL; V15 G2 ITL
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Pro 3, Pro 4
SonicWall Comprehensive GMS Base Support - Technical support - for SonicWALL GMS Standard Edition - 25 nodes - phone consulting - 1 year
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW777A, JW778A
Brocade Essential Direct Support Next-Business-Day Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - for Brocade 6510
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW241A, JW243A
Cisco Digital Network Architecture Advantage - Cloud License (3 years) - 100 Mbps - for P/N: C1111-8PLTELA-DNA, ISR4321-DNA, ISR4351-DNA, VEDGE-1000-ACK9-RF, VEDGE-2000-ACK9-RF
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook Enterprise 14 G7; Chromebook x360; Stream Pro Laptop 11 G4
HPE Aruba ClearPass QuickConnect - Subscription licence (1 year) - 1 user - hosted - volume - 1000-5000 licences - ESD - Win, Mac, Android, iOS
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for NSa 6700
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo pc40
Zebra Technical and Software Support - Technical support - 1 device - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 1001-2500 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
Cisco Digital Network Architecture Essentials - Term License - 12 ports
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence - 1 user - hosted - volume, GOV - 100-249 licences - additional product, Open, from CRM Professional, Offer
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T35-W
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JH791A, JH792A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
Adobe Premiere Pro CC for teams - Subscription New - 1 user - VIP Select - Level 3 (50-99) - Win, Mac - EU English
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516T-TMC=
HPE Foundation Care 24x7 Service Post Warranty
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL376A
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 10000+ level - Win, Mac
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
Cisco Cloud Services Router 1000V IP Base Package e-PAK - Subscription licence (3 years) - 100 Mbps - ESD
Electronic HP Care Pack Return to Depot with Accidental Damage Protection - Extended service agreement - parts and labour - 4 years - 9x5 - for Pro Slate 10 EE G1; Pro Tablet 10 EE G1, 408 G1, 608 G1, 610 G1
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 4700
Cisco Partner Support Service Software Upgrade - technical support - for C1-CUBEE-RED - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW292A, JW293A, JY757A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (1 year) - for Microsoft Azure - for P/N: 02-SSC-3454
Juniper Networks Juniper-Websense enhanced Web filtering for SRX5400/5400E Services Gateway - Subscription licence (1 year)
APC InfraStruXure Central Basic Administration - Installation / configuration - on-site - 8x5 - for P/N: AP9465, AP9470, AP9475, AP9480
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-SW-K9 - phone consulting - 1 year - 24x7
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 1-499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
JetBrains Upgrade Subscription - Technical support (renewal) - for JetBrains TeamCity Enterprise Server - 1 server, 5 build agents - e-mail consulting - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 1P Extra Small Software - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-16150
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW773A, JW774A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Enterprise License Bundle - licence - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 5290 2-in-1
Electronic HP Care Pack Return to Depot with Accidental Damage Protection - Extended service agreement - parts and labour - 3 years - 9x5 - repair time: 3-7 business days
HPE Customer Supplied Image Load Service - Extended service agreement
Poly Elite - Technical support - for Poly Meeting Director - phone consulting - 1 year - 24x7
SonicWall Email Encryption Service for Hosted Email Security - Subscription licence (1 year) - 750 users - hosted
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed M605dnm, M605xm
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH103AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 1000+ users - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant XL190r Gen10
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ZBook 15u G6, 17 G4, 17 G5, 17 G6, Create G7; ZBook Firefly 14 G9, 16 G9; ZBook Fury 16 G9
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 2 Gbps throughput
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level B (10-24) - Win - English
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Zebra OneCare for Enterprise Select with Refresh for Standard Battery - Extended service agreement - replacement - 4 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC56
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G4, 17 G5, 17 G6, Studio x360 G5
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW788A
HPE Installation & Startup Service - Installation / configuration - on-site - for P/N: P21440-291, P21440-371, P21440R-001, P21449-291, P21449-371, P21449-AA1, P21449R-001
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) (for CPU) - 3 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22, mt43, mt44, mt45
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Project Service Automation, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW294A, JW295A, JW296A, JW297A
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h - for P/N: MX100-HW
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW775A, JW776A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW818A, JW820A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Chargeback - 25 virtual machines - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Apollo 4510 Gen10
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StorageWorks P2000 Snapshot 512 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 843407-B21, 851341-B21
SonicWall Web Application Firewall Service for SRA Virtual Appliance - Subscription licence (1 year) - 1 appliance - for P/N: 01-SSC-8469
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/28-10, AT-GS970M/28-30, AT-GS970M/28-50
Microsoft Exchange Online Plan 2 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW818A, JW820A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Red Hat Resilient Storage Add-on - Subscription (5 years) - 2 sockets/2 virtual guests - Linux
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - upgrade from HP integrated VMware ESX Server 3i - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet Pro 8730, 8740
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (5 years) - 1 concurrent user - academic
HPE LoadRunner Templates Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW775A, JW776A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6200
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
VMWARE ELA TESCO ELEC DWNLD
Microsoft 365 Business Basic - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for P/N: AT-X230-10GP
Red Hat Enterprise Linux Server for HPC Head Node - W/ Smart Management - subscription licence (1 year) + 24x7 Support - 2 sockets - ESD
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS425-32-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS425-32-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
Red Hat Enterprise Linux for SAP Solutions - Subscription (3 years) + 3 Years 24x7 Support - 1 physical node - ESD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Zebra LI4278
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW247A, JW248A
Electronic HP Care Pack Software Technical Support - Technical support - for HP DP Express SBS/BU/D2D2Any/Drive Exp - phone consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9200 Fabric Manager Server Package - 1 switch - phone consulting - 1 year - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra MPact - 1 location (1000 beacons) - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-48PD-E, WS-C3650-48PD-E-RF, WS-C3650-48PD-E-WS
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard WGVSM351
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink B605V/SM, B605V/ZM, B605V_S, B605V_X, B605V_XL, B605V_XLM, B605V_XM
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9389AR#ABB, J9523AR
HPE Nimble Storage Foundation Care NBD Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 8x5 - response time: NBD - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
Zebra Technical and Software Support - Technical support - for Motorola RF Management Suite - 100 additional ports - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
NETGEAR Professional Wireless Site Survey - Technical support - consulting - on-site
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Cisco Network Advantage - Term License - 1 switch (48 ports)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6800 Photo Production
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
Juniper Networks Web Filtering for Secure Services Gateway 350 - Subscription licence (2 years) - 1 device
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JZ075A
Cisco Meraki Advanced Security - Subscription licence (5 years) - hosted - Enterprise Agreement - Booking Only
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
Cisco SMARTnet Software Support Service - Technical support - for L-AIR-CTVM-5-K9 - phone consulting - 1 year - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux HPC - 8 nodes - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 871929-B21, 871929-B22, 871930-B21, 871930-B22, 871931-B21, 871931-B22, 871934-B21
Electronic HP Care Pack Critical Advantage L1 - Technical support - for FICON Management Server Control Unit Port - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 3 years - shipment - response time: next day - for Firebox T55
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 500 endpoints - ESD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW257AR
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 84TB storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B55B, Q8B55BR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for HPE Aruba AP-303H
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4500X-32SFP+, WS-C4500X32SFP+-RF, WS-C4500X32SFP+-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo r2200, r2600, r2800, r2800 with Expander; ProLiant XL170r Gen9
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: J9773A#AB2, J9773A#AC6, J9773A#ACQ, J9773A#ARE, J9773A#B2B, J9773AR#B8X, J9779A#B8X
HPE Factory Express Level 3 Integration Service - Factory integration - for P/N: 456521-B21, 483880-B21#0D1, 502550-B21#0D1, 510078-B21#B21
HPE Software Technical Support - Technical support - for HPE StorageWorks DP Express Network Server Backup Agent - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW822A
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche Remote Control - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Collaboration Flex Plan Common Area - Add-on subscription licence - hosted
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW831A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW818A, JW820A
Cisco SMARTnet Software Support Service - Technical support - for C1FPCAT38502K9 - phone consulting - 1 year - 24x7
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 3 years - shipment - 24x7 - response time: next day - for Firebox M570
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for UNITYCN12-STD-USR - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW771A
Microsoft Exchange Online - Subscription licence - 1 inactive user - hosted - Open Value Subscription - additional product, Open - Single Language
HPE Installation Service - Installation - on-site - for P/N: P19562R-B21, P19563-291, P19563R-B21, P19564-291, P19564R-B21, P37151-291, P37151-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW831A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N2348TQ-FA-BUN
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSB-5108-AC2, UCSB-5108-AC2=, UCSB-5108-AC2-RF, UCSB-5108-AC2-WS
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks Modular Smart Array P2000 G3
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, 4 guests - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom PGo HP Single Software - phone consulting - 1 year - 9x5
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (3 years) - 4 Gbps throughput
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba M3 - VIA/VPN users - phone consulting - 1 year - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 53 months - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 100-249 licences - includes ATP for Office 365 or G Suite
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW818A, JW820A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for XTM 1525-RP
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Foundation for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
NETGEAR Instant Captive Portal - Subscription licence (3 years) - 1 access point - hosted
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0655, 02-SSC-0895, 02-SSC-2422
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 3 years - shipment - response time: NBD - for Brocade G610
HP Care Pack Education HP-UX/Open VMS - seminars - 1 day - 1 student
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Office 365 Advanced eDiscovery - Subscription licence - hosted - academic, Student, Faculty - School, EES - add-on to Office 365 - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE LoadRunner SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen9
WatchGuard Gold Support - Extended service agreement - advance hardware replacement - 3 years - shipment - 24x7 - response time: next day - for Firebox M5600
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 634969-B21, 634969R-B21, 634977-B21, 634977R-B21, 699045-B21, 699047-B21, 708931-B21
QNAP Extended Warranty Green Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd/4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ270W
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW774A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE 8/24, 8/8; StorageWorks 8/8, SAN Switch 8/24
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
SonicWall Content Filtering Security - Subscription licence (3 years) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco Digital Network Architecture Advantage Cloud - Term License (5 years) - 10 Mbps - for P/N: C1111-8PLTELA-DNA, ISR1100X-6G-RF, ISR4321-DNA, ISR4351-DNA, VEDGE-1000-ACK9-RF
Cisco CX Success Tracks Level 1 - Technical support - for DN2-HW-APL, DN2-HW-APL-WS, DN2-HW-APL=, DN2-HW-APL-RF - phone consulting - 24x7 - response time: 30 min - for P/N: DN2-HW-APL, DN2-HW-APL=, DN2-HW-APL-U, DN2-HW-APL-U-RF, DN2-HW-APL-U-WS
Cisco Partner Support Service Software Upgrade - technical support - for L-AIR-CTVM-5-K9 - 1 year
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 500 Plus - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - repair time: 3 business days - for Zebra RS4000
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Go
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: K2Q81ACR, K2Q81SB
Nec Display Solutions Service+ - Extended service agreement (for projector lamp) - 1 year (1st or 2nd or 3rd year)
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JH049AR
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service Chat Add-on - Subscription licence - 1 user - hosted - academic, Student, Faculty - School - All Languages
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for XTM 1525-RP
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW816A, JW819A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-48T-S
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT2504-5A, L-LIC-CT2504-5A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT2504-5A, L-LIC-CT2504-5A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco Meraki MS Series 320-48 - Subscription licence (1 year) - for P/N: MS320-48-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (1 CPU socket) - phone consulting - 1 year - 9x5
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-FI-M-6324, UCS-FI-M-6324++=, UCS-FI-M-6324=, UCS-FI-M-6324-RF, UCS-FI-M-6324-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW831A
SWSS UPGRADES Nexus 9500 Network Services (includes IT
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 5 years - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 Amazon Web Services - Subscription licence (1 year) - for P/N: 02-SSC-0648, 02-SSC-0906
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for P/N: SRX340
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q2F21A, Q2F21A#0D1, Q2F21AR, Q6M26A, Q6M26A#0D1, Q6M26A#ABY, Q6M26AR, R3B02A, R3B03A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW223A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW175AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Software Application Support - Technical support - for ESS-100G-RTU-1 - phone consulting - 1 year - 24x7 - for P/N: ESS-100G-RTU-1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Installation Service - Installation
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
Cisco Meraki Cloud Archive 90 Day - Subscription licence (1 year)
Cisco Meraki Cloud Archive 90 Day - Subscription licence (1 year)
Cisco Meraki MX80 Advanced Security - Subscription licence (5 years) - for P/N: MX80-HW
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW759A, JW760A, JW763A, JW765A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3650-24PS-S, WS-C3650-24PS-S-RF, WS-C3650-24PS-S-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 55 months - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco ASA with FirePOWER Services URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-URL=
HPE Critical Advantage L2 - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
HPE Implementation Service - Installation / configuration
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M680dn
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 25 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ570
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support (v. 4.0) - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE Easy Connect Premium - Subscription (early renewal) (1 year) - 1 server - for HPE ProLiant EC200a Server - United Kingdom, United States - for ProLiant EC200a Premium
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW111A
Eaton Easy Battery+ - Battery replacement
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL319A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW244A, JW245A, JW246A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY792A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90a Gen 2; M90a Gen 3; M90a Pro Gen 3; M910; M920z AIO; M93; X1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL259A#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint - 25 virtual machines - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year) - for P/N: 3868R
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, from CRM Professional, Offer - Single Language
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL1000 Pass-Thru System
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WS3850-12XS-S
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/3 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Zebra OneCare for Enterprise Essential with Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Symbol TC70
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra ZD620, ZD620d, ZD620-HC, ZD620t, ZD621, ZD621d, ZD621R, ZD621t, ZD621t-HC
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for R-ISE-VMS-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JY986A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY791A
WatchGuard WGVXL163
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - up to 999 licences - Win, Pocket PC, Android, Link-OS
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra TEAM Introductory Activation - 30 terminal clients - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
NETGEAR ProSupport OnSite NBD Category 1 - Extended service agreement - replacement - 3 years - on-site - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra Operational Visibility Service - Subscription licence renewal (1 year) - 1 device - Win, Android, Link-OS
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice - 1 client - volume - 5000+ level - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW257AR
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme NSight VX-9000 - 1 access point - phone consulting - 1 year - 24x7
SonicWall Analytics - Subscription licence (2 years) - for SonicWall SOHO 250 Wireless-N
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2 - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook Enterprise 14 G7; Chromebook x360; Stream Pro Laptop 11 G4
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for NSa 4700
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (31 months) - 1 concurrent user
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Critical Advantage L3 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 year) - 1 virtual user - volume - 1-99 licences - ESD
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10 Solution
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN4000B Power Pack+ SAN Extension Switch
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra EC30
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE B-Series Additional - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 1 year - shipment - response time: next day - for P/N: 01-SSC-9175
APC Preventive Maintenance Visit - Technical support - preventive maintenance (for UPS 41-150 kVA) - 1 incident - on-site - for P/N: SY100K100F, SY50K100F, SY60K100F, SY70K100F, SY80K100F, SY80K80FD, SY90K100F
Zebra OneCare Service Center Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in
Visual Paradigm Professional - Maintenance (renewal) (1 year) - 1 seat - ESD - reinstate expired - Linux, Win, Mac
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HP - Extended service agreement
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Personal Shoper Series PS20 Base
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HP Unified Functional Testing - Subscription licence (6 months) - 1 concurrent user - electronic
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Starter / PEVMS - 2 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 4 years - 9x5 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 1000-2499 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 - VIA/VPN users - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
Electronic HP Care Pack Pick-Up and Return Service for Travelers - Extended service agreement - parts and labour - 3 years - pick-up and return - business hours - response time: NBD - for EliteBook 1030 G1, 1040 G4; EliteBook Folio G1; EliteBook x360; Pro x2; x2
WatchGuard APT Blocker for XTMv Medium Office - Subscription licence (1 year) - 1 appliance - hosted
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware ThinApp Client License w/3 Years 9x5 Support - 100 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Payment Gateway Connector Group 2 - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Helion OpenStack Right-To-Use - Subscription (3 years) + 3 Years 24x7 Support - 1 server - hosted - commercial - electronic
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials Bundle w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N2348TQ-BA-BUN, N2348TQ-BA-BUN++
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5508-25-K9++, AIR-CT5508-25K9-RF, AIR-CT5508-25K9-WS, AIR-CT5508-25PROM
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N2K-C2232PP-10GE, N2K-C2232PP-10GE++, N2K-C2232PP10GE-RF, N2K-C2232PP10GE-WS
SmartConnect Standard Plan - Subscription licence (5 years)
SonicWall Comprehensive GMS 24X7 Support - Technical support - for SonicWALL GMS Standard Edition - upgrade licence - 1000 nodes - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Essentials - Term License (3 years) - 12 ports
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 3 years - 24x7 - for Firebox M570
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX939A, JX940A, JX942A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH255AR
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX943A, JX944A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet Z2100
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard WGCME171
Zebra OneCare for Enterprise Select with Refresh for Standard Battery - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ET50, ET55
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 16 processors - phone consulting - 1 year - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - 1 console, multiple servers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 843407-B21, 851341-B21
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCloud Director - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL376A
HPE Cloud Managed IT Next Generation Gateway - Subscription licence (3 years) - hosted
Cisco Email Security Appliance Advanced Malware Protection - Subscription licence (3 years) - volume - 100-199 licences
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Zebra MC2100, MC2180
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant BL420c Gen8, BL460c G7, BL460c Gen8, BL465c G7, BL465c Gen8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW231A
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 3YR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-28GTXM-10
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE - Extended service agreement - parts and labour - 1 year - on-site
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C2921-CME-SRST/K9, C2921-CMESRSTK9-RF, C2921-CMESRSTK9-WS
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for NSsp 13700
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for Red Hat Enterprise Linux HPC - 1 node, up to 4 sockets - phone consulting - 3 years - 24x7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Cisco Secure Network Analytics Threat Intelligence - Subscription licence (3 years) - ESD - for P/N: L-LC-TI-FC1K=
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen9 Performance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
Dell Upgrade from 1Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD
Electronic HP Care Pack Installation and Startup - Installation / configuration - for ProLiant Essentials VMM & SMP
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: SNS-3515-ACS-K9, SNS-3515-K9
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
SonicWall Advanced Gateway Security Suite Bundle for NSv 200 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, volume, promo, Student, Faculty - add-on to device ECAL - All Languages
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR4112T-T=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL355A#BB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW176A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 5 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/3 Years 24x7 Support - premium subscription - unlimited sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Web Filtering for Secure Services Gateway 550 - Subscription licence (3 years) - 1 device
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW831A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant XL190r Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 3YR
SonicWall TotalSecure Email - Subscription licence (2 years) - 2000 users
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for PowerEdge T440
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Base - upgrade licence - 500 devices, 5000 thin access points - upgrade from 250 devices / 2500 thin access points - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HP Care Pack Software Technical Support - Technical support - for VMware VMotion - phone consulting - 5 years - 9x5
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 25-49 licences - Win, Mac
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW257AR
HPE - Technical support - 1 year
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW164A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour (for 24TB storage array) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB943A, BB943AAE
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen9, DL560 Gen9 Base, DL560 Gen9 Entry
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-CHSS, UCS-SPINFRACHSS-RF, UCS-SPINFRACHSS-WS
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW627A
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet MFP M234dwe, MFP M234sdne, MFP M234sdwe
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW831A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW806A, JW808A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
Cisco Digital Network Architecture Advantage - Term License - 1 switch
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (4 Years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - 25 monitors - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server - 1 guest, 8 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10 Performance
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW267A, JW272A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 16 processors - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1117-4PLTEEA, C1117-4PLTEEA-RF
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for NetSight - upgrade licence - 2500 access points, 250 managed devices, 25 remote clients - upgrade from NetSight Base - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW806A, JW808A
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 50-99 licences - Win, Mac
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 650 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Enterprise product group - 2 processors - phone consulting - 5 years - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for N3548-ALGK9, N3548-ALGK9= - phone consulting - 1 year - 24x7 - for P/N: N3548-ALGK9, N3548-ALGK9=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE SupportPack - Installation / configuration - labour - on-site
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS250-24P-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 1-499 licences
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW241A, JW243A
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JE073B#AKL, JE073B#AKM, JE073B#ARB, JE073B#ARE, JE073B#ARM, JE073B#B2B, JE073B#B2C
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX949A, JX950A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5506-SEC-BUN-K9, ASA5506SECBUNK9-RF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Switch 5412zl Intelligent Edge, Switch 5412zl-96G Intelligent Edge
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 44 months - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for S-MGMT3X-2K - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R19AR, K2R20AR, K2R21AR, N9Y62A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
Zebra OneCare SV - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 5 days - must be purchased after 30 days of the product purchase - for Zebra TC25
Cisco Meraki Cloud Archive 90 Day - Subscription licence (5 years)
Cisco Meraki Cloud Archive 90 Day - Subscription licence (5 years)
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX100-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-9X-ENH-A - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Enterprise w/3 Years 24x7 Support - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 10/20xxx - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
XML Developer Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 10-19 licences - Linux, UNIX, Win, Mac
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M900; M90q Gen 2; M90s Gen 2; M90t Gen 2; M910; M920; M93; ThinkEdge SE30
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 5000-10000 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - for ThinkCentre M625; M75n IoT; M75s Gen 2; M75t Gen 2; ThinkCentre neo 50; ThinkEdge SE50
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for Network Security Virtual (NSV) 470
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - extended service agreement
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C1000-16P-2G-L
Cisco CON-ECMU-ISE10VM
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 PCs - phone consulting - 3 years - 24x7
NVIDIA GRID Virtual Workstation Edition - Subscription licence (3 years) - HPE Complete
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Project Pro
20 Year 9 x 5 Support
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW092A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10 Performance
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for WorkForce DS-970, DS-970N
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-C2960X-48FPS-L, C1-C2960X-48FPSL++
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW292A, JW293A, JY757A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for Firebox T35
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C92160YC-X, N9K-C92160YC-X=, N9K-C92160YC-X-RF, N9K-C92160YC-X-WS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 10 racks - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - consulting - 5 years - 24x7
XML Editor Professional - Maintenance - 1 user - Linux, UNIX, Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL323A, JL323AR, JL324A, JL324AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - 1 blade - phone consulting - 1 year - 24x7
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence (5 years) - 1 device
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW146A
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-3154, 02-SSC-3513
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8770A#ACD, J8770A#ACE, J8770A#ACQ, J8770A#AKM, J8770A#SMG, J9064A#ACD, J9064A#ACE
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-24P-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW267A, JW272A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWALL Support 8X5 - Extended service agreement - replacement (for appliance with 101-250 users licence) - 3 years - 8x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 867156-B21#ABA, 867158-B21#B19, 867158R-B21, 867158R-B21#B19, R0R03A, R0R03B, R0R03BR
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 21-30 licences - phone consulting - 1 year
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR2140-NGFW-K9, FPR2140-NGFW-K9-RF, FPR2140-NGFW-K9-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL320A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed MFP M630hm; LaserJet Managed Flow MFP M630hm, MFP M630zm, MFP M830zm
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C93180YC-EX, N9K-C93180YC-EX=, N9K-C93180YC-EX-RF, N9K-C93180YC-EX-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
Cisco Meraki MX60 Advanced Security - Subscription licence (3 years) - 1 appliance - hosted - for P/N: MX60-HW
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW328AR, JY746A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeWireless WiNG - 16 access points - ESD - phone consulting - 1 year - 24x7
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for L-PI2X-LF-500-UP - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Conversion subscription licence (5 years) - Trial
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux HPC Head Node Flexible - Standard subscription (1 year) + 1 Year 9x5 Support - 2 sockets, 1 guest
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/XP for Linux Flexible Quantity License - 2 processors - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - upgrade licence - OEM - upgrade from Enterprise - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW775A, JW776A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Visual Studio Deployment Datacenter - Software assurance - 2 processors - academic, Microsoft Qualified - OLP: Academic - Win - All Languages
SonicWall TotalSecure Email - Subscription licence (3 years) - 250 users
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - licence - up to 10000 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 2700
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for NSa 4700
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JH801A, JH802A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 867056-B21, 867056-B21#ABA
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Enterprise w/5 Years 24x7 Support - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW257AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW328AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW831A
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 user - volume - 20+ level - phone consulting - 1 year
HPE Implementation Service - Installation / configuration
WatchGuard Security Software Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for XTM 800 Series 870-F
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Juniper-Sophos Anti-Spam for SRX650 Services Gateway - Subscription licence (5 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 847534-B21, 847534-B21#ACF, 847535R-B21, 879799-B21, 879808-B21, 879808-B21#ABA
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW232A, JW233A, JW236A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - phone consulting - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco FirePOWER Thread Defense Virtual Threat Protection - Subscription licence (3 years) - ESD - for P/N: L-FPRTD-V-T=
Juniper Networks Deep Inspection for Secure Services Gateway 140 - Subscription licence renewal (1 year) - 1 device - for Secure Services Gateway SSG 140
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX937AR
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-PI-BASE - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL322A, JL322AR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass OnGuard - 100 endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard WGCLG333
Juniper Networks Enhanced Web Filtering - Subscription licence (3 years) - for Juniper Networks SRX300 Services Gateway
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL356A#BB
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JZ075A
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW187A, JW187AR
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for Altoline 6920 48XG
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY690A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW092A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: UCS-FI-6248UP-CH2, UCS-FI6248UPCH2-RF, UCS-FI6248UPCH2-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW824A, JW826A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSC-C220-M4S, UCSC-C220-M4S=, UCSC-C220-M4S-RF, UCSC-C220-M4S-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 4 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZD410, ZD420
Aruba Central is a powerful cloud-based network management solution that offers built-in analytics for actionable network and business insights. With Central, managing Aruba access points, switches, and branch controllers from the cloud ensures 24/7 access, visibility and control. Visitors, contractors and suppliers can access guest Wi-Fi through a customizable enterprise-grade portal.
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW806A, JW808A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Synergy 480 Gen10
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE LoadRunner SAP Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW328AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW796A
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant XL190r Gen10
HPE Installation & Startup Service - Installation / configuration - 1 year - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
HPE Installation Service - Installation / configuration - on-site - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW831A
Zebra Technical and Software Support - Technical support - for Zebra Printer Profile Manager Enterprise - 1-100 printers - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Canon Easy Service Plan - Installation - for imageFORMULA DR-6010C
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
Extreme Networks ExtremeWorks Software Subscription - Technical support - 500 devices - phone consulting - 1 year - 24x7 - for P/N: 30330
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - volume, GOV - 1-99 licences - Open, from CRM Professional, Offer - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco Partner Support Service Software Upgrade - Technical support - for CCX-11-N-E-LIC - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Docker CS Engine - Subscription licence (1 year) + 1 Year 9x5 Support - ESD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 270 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 50 virtual machines - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 100-499 licences - phone consulting - 1 year - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Plus Data Recovery - 1 processor - OEM - phone consulting - 5 years - 24x7
Cisco Digital Network Architecture Essentials - Term License (7 years) - 24 ports - for P/N: C9300-24H-E, C9300-24UB-E, C9300-24UXB-E, C9300-24UX-E-WS, C9300-DNA-E-24=
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW092A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials - 1 licence - phone consulting - 3 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (1 month) - 1 concurrent user
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom API Integrate Software - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCloud Request Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (3 years) - 1 appliance - for Firebox M5600
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 846633-B21, 846633-B22
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Edition - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW657A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
Poly Partner Premier - Technical support - for RealPresence Desktop for Windows and Mac OS - 25 users - phone consulting - 1 year - 8x5
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open, add-on to Project Pro
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
WatchGuard WGCME331
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
SOLN SUPP SW SUB Cisco DNA Essentials license for IE3400
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (1 year)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JZ508A, JZ508AR
Zebra Technical and Software Support - Technical support - phone consulting - 3 years - 8x5 - response time: 4 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530L-52GPX-50
Microsoft Office Specialist (MOS) - Microsoft Certified Educator (MCE) - pre-purchasing training funds unit - 125 exam vouchers - volume, ACAD - Campus, School, Select Plus, EES
HPE 4-Hour 24x7 Collaborative Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox T10
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Solution Support - Technical support - for C9200L-DNA-E-24, C9200L-DNA-E-24= - phone consulting - 24x7 - response time: 30 min - for P/N: C9200L-DNA-E-24, C9200L-DNA-E-24=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 6600, 6650
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
Epson CoverPlus - Extended service agreement - parts - 5 years - for WorkForce Pro WF-C579R, WF-C579RD2TWF, WF-C579RDTWF, WF-C579RDWF
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24T-L, WS-C3850-24T-L-RF, WS-C3850-24T-L-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
Universal Data Access Components Professional Edition - Single Licence (subscription renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Cisco CON-PSUS-LMMT3XKT
Cisco Meraki Enterprise - Subscription licence (5 years) - EA - Booking Only - for Cisco Meraki Z3 Cloud Managed Teleworker Gateway
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL376A
SonicWall Boundless Cybersecurity SMA100 Series Cloud Management Reporting Analytics - Subscription licence (1 year)
Electronic HP Care Pack Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
Hewlett Packard Enterprise H9PG2E
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 1 month - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3850-24XS-E, WS-C3850-24XS-E-RF, WS-C3850-24XS-E-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service Software Upgrade - technical support - for CUBE-T-RED - 1 year
Cisco Meraki MS Series 320-24 - Subscription licence (10 years) - for P/N: MS320-24-HW
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Enterprise Server Option - On-Premise licence - 1 server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Data Verification - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Desktop Optimization Pack for Software Assurance - Subscription licence (1 month) - 1 device - academic - Open Value Subscription - Level E - additional product - Win - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo r2800; Apollo r2200, r2600, r2800, r2800 with Expander; ProLiant XL170r Gen9
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 867056-B21, 867056-B21#ABA
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10 Solution
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG682A#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 3; M80t Gen 3; ThinkCentre neo 50; 50q Gen 4; V50t Gen 2-13
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N2232TP-E-FA-BUN, N2232TP-E-FA-BUN++
Wavelink Avalanche Remote Control - Maintenance (1 year) - Pocket PC
Microsoft System Center Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 3 - Win
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-AP2802I-E-K9, AIR-AP2802I-EK9-RF, AIR-AP2802I-EK9-WS
HPE 24x7 Software Technical Support - Technical support - for VMware Lab Foundation Bundle Enterprise - OEM - phone consulting - 4 years - 24x7
NETGEAR ReadyRECOVER - Maintenance - 1 virtual server (pack of 12)
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY986A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 1 guest - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW635A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - for CentreCOM AT-x230-18GP
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1387, 02-SSC-1467
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZT510
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW232A, JW233A, JW236A
Zebra Technical and Software Support - Technical support - for Zebra My-Shopper Client - 1 client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Fabric Orchestrator Starter Kit - upgrade licence - 250 nodes, 1 designated system - upgrade from Avaya Configuration and Orchestration Manager Enterprise - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW232A, JW233A, JW236A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M500
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS B3000 With Storage
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level D (50-99) - Win - English
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 5 years - repair time: 5 business days - for Falcon X3+
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779227-B21, 779227R-B21
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JL442A, JL442AR
Zebra Technical and Software Support - Technical support - for Zebra All-touch Terminal Emulation - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8300
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ600
TSS New Desktop 8x5 3YR
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2120T-T=
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090; Zebra CA50, MT2000, MT2070, MT2090
Zyxel Content Filtering/Anti-Spam - Subscription licence (2 years)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
NVIDIA Grid Virtual PC - Subscription licence renewal (47 months) - 1 concurrent user
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Single Language
SonicWall Network Security Manager Essential - Subscription licence (5 years)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-SP-B200M4-B-C2, UCS-SPB200M4BC2-RF, UCS-SPB200M4BC2-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Standard - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: EC7200A1B-E6
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro M452dn, M452dw, M452nw
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - on-site - for P/N: 878972R-B21, P19559-291, P19560-291, P19560R-B21, P19561-291, P19561R-B21
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for NSsp 13700
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JH927A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 501-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 500-1499 licences - includes access to LanSchool and LanSchool Air
HPE Helion OpenStack Right-To-Use - Subscription (3 years) + 3 Years 24x7 Support - 1 server - hosted - commercial - ESD
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme Networks Information Governance Engine - up to 25 devices - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N5K-C56128P, N5K-C56128P=, N5K-C56128P-RF, N5K-C56128P-WS
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Enterprise Server - On-Premise licence - 1 server - GOV - GLP - phone consulting - 2 years - 24x7 - response time: 30 min
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 750 users
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence (3 years) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
Microsoft Audio Conferencing - Subscription licence (1 month) - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW806A, JW808A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Critical Advantage L3 - Technical support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for HP A5500-48G EI Switch
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume
HPE Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW187AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Virtual Connect 16Gb 24-Port
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Advanced Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited 2-Way Shipping - Extended service agreement - parts and labour - 5 years - carry-in - response time: NBD - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW772A, JX920A
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Win/Lnx/HP-UX/NetWare WE - 1 server - consulting - 3 years - 9x5
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics AX Enterprise - Subscription licence (1 month) - 1 user - academic, Student, Faculty - Campus, School, EES - Win - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY793A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - for C9200-DNA-A-24=, C9200-DNA-A-24, C9200-24-E-A - phone consulting - 24x7 - response time: 30 min
HPE Pointnext Tech Care Essential Service - Technical support - for HPE OneView - phone consulting - 4 years - 24x7 - response time: 15 min
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C9200L-24T-4X-E, C9200L-24T-4X-E++, C9200L-24T-4X-E=, C9200L-24T-4X-E-RF
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JE072B#AKL, JE072B#AKM, JE072B#ARB, JE072B#ARE, JE072B#ARM, JE072B#B2B, JE072B#B2C
HPE Docker Enterprise Edition Advanced - Subscription upgrade licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 100-499 users - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW772A, JX920A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 3 years - 9x5
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for SonicWall TZ670
SonicWall Network Security Manager Essential - Subscription licence (2 years)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 9x5 Support - 1-2 sockets with unlimited virtual machines - electronic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring NAS - 10 hosts - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 642120R-371, 642121R-291, 642121R-371, 642121R-AA1, 677278R-AA1, 691655R-B21, D6A02AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW635A
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (46 months) - 1 concurrent user - academic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW812AR, JW814AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-24-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E62555, MFP E62655, MFP E62665; LaserJet Managed Flow MFP E62665
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG735A#ABB, JG735AR
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2140T-TM=
Microsoft Office 365 Pro Plus A - Subscription licence - 1 user - academic - Campus, School, EES - Win, Mac - All Languages
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 5-24 licences - Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW267A, JW272A
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG310; ZyWALL 310
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8993A#ABB
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-1387, 02-SSC-1467, 02-SSC-3151, 02-SSC-3426, 02-SSC-3452, 02-SSC-3494
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW770A, JW770AR
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 39 months - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for LIC-CT3504-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT3504-1A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Non-Production Instance - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW831A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ822A, AJ822AR, AJ822B, AJ822BR, AJ822C, AJ822C#ABA, AJ822CR, C8S47A, C8S47AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Visio Standard - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 camera
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 camera
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ864A, AJ864AR, BK763A, BK763AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Zebra OneCare for Enterprise Essential with Standard Maintenance for Extended Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
Cisco Partner Support Service Software Upgrade - Technical support - for L-P-PI3X-LF-25-U - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R79AR, K2R81AR, K2R82AR, K2R83AR, K2R84AR, M0S99AR, M0T00AR, M0T01AR, M0T02AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW179A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW635A
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM U950, U950P
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 500 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB881A, BB881AR, EH986B, EH986BR
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant BL660c Gen9
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 24x7 Support - 2 sockets, 4 guests
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech small room solution with Tap and MeetUp
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - 4 guests - 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 9x5 Support - 2 sockets, unlimited guests
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-48T-L-RF, WS-C3850-48T-L-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW257AR
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Management Center Advanced - unrestricted devices, unrestricted thin access points - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Door/dock Small Product Delivery Service - Extended service agreement - delivery - on-site
SecureBridge Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 250 devices - phone consulting - 5 years - 9x5 - for JetAdvantage Security Manager
HP Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreFabric 8/24 8Gb Bundled Fibre Channel Switch
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW789A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for C1FPCAT36502K9 - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AutoCAD LT - Subscription Renewal (annual) - 1 seat - commercial - Single-user - Win, Mac
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Xerox Mobile Print Cloud - Subscription licence (1 year) - 10 device enablement - for Color C60, C70; Phaser 6510; VersaLink B400, B405; WorkCentre 3345, 5865, 59XX, 65XX, 7220
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 56 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW777A, JW778A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP E5500-24-SFP Switch
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW774A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL072-61001, JL072A#ABB, JL072AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JX937AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW824A, JW826A
Electronic HP Care Pack Premium Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for EliteBook 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 840 G3; EliteBook x360; ProBook 430 G7
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Cisco Digital Network Architecture Essentials - Term License (3 years) - 24 ports - for P/N: C9200L-24P-4G-E-RF, C9200L-24P-4G-E-WS, C9200L-24P-4X-E-WS, C9200L-24PXG4XE-RF
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL223A#ABA, JL223AR
NVIDIA Grid Virtual PC - Subscription licence renewal (25 months) - 1 concurrent user - academic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux Server - Premium subscription (3 years) + Red Hat Support - 2 sockets, 1 physical/virtual node
SonicWall Content Filtering Service Premium Business Edition for NSV 870 - Subscription licence (5 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
WatchGuard SpamBlocker - Subscription licence (1 year) - for Firebox T55
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-ES-GF, ACI-ES-GF= - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH262A, JH262AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft InfoPath - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: WS-C3650-12X48UR-L, WSC365012X48URL-RF, WSC365012X48URL-WS
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for WorkForce DS-6500, DS-6500N
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
WatchGuard Network Discovery - Subscription licence (1 year) - for Firebox T55-W
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-CT5508-5A, L-LIC-CT5508-5A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-5A, L-LIC-CT5508-5A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Advanced Edition - upgrade licence - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: CSP-5216, CSP-5216=, CSP-5228, CSP-5228=, UCSC-C220-M5SX-RF, UCSC-C220-M5SX-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Site Recovery Manager Enterprise - 25 VMs - OEM - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 200
Cisco Solution Support - Technical support - for C3560CX-DNA-E-8, C3560CX-DNA-E-8= - phone consulting - 24x7 - response time: 30 min
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for remarketed only ) - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW775A, JW776A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP t310, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
NETGEAR ReadyRECOVER - Maintenance - 1 virtual server (pack of 24)
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 735 G5, 745 G6, 755 G5, 840 G6, 850 G6; EliteBook x360; ProBook 64X G4, 650 G4
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH301A#AC4
SolarWinds Maintenance - Technical support - for SolarWinds VoIP & Network Quality Manager - up to 25 IP SLA source devices, 1500 IP phones - phone consulting - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW795A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 8 processors - consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Scanjet Pro 2000 s1, 2000 s2 Sheet-feed
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Extreme Networks ExtremeWorks 4 Hour Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: 16569
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 1 year - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra FX7500-2, FX7500-4
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for C1F6PNEX9300AK9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
NETGEAR ReadyRECOVER - Maintenance (additional 1 year) - 1 virtual server
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - 6 hours (repair)
Computrace Data Protection Basic - Subscription licence (4 Years) - 1 laptop - electronic - Win - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - phone consulting - 1 year - 24x7
PSS SWSS UPGRADES Cisco Ent MGMT PI 3.x LF AS APIC EM
HP Absolute Data & Device Security for Education Premium - Subscription licence (5 years) - academic - Win, Mac, Android - United Kingdom
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - upgrade from HP integrated VMware ESX Server 3i - phone consulting - 3 years - 9x5
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9300L-48T-4X-E, C9300L-48T-4X-E-RF
HPE Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HPE Data Recovery - OEM - upgrade from Standard - phone consulting - 5 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level E (100-199) - Win - English
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: SG350-52P-K9-EU, SG350-52P-K9-EU-RF, SG350-52P-K9-EU-WS
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen9 Performance
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 4 processors - phone consulting - 1 year - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Disaster Recovery Enterprise License - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG735A#ABB, JG735AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY793A
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for Firebox M500
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW810A, JW811A, JW813A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T100, T120, T120 ePrinter, T125, T130
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 10-19 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Synergy 480 Gen10
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 846633-B21, 846633-B22
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW831A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Application Online Agent - phone consulting - 3 years - 24x7
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 10YR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
NVIDIA Grid Virtual PC - Subscription licence renewal (57 months) - 1 concurrent user
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for NSa 2700
Zyxel - Subscription licence (lifetime)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9651A#B2B
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G5, 745 G5, 755 G5, 840 G6, 850 G6; EliteBook x360; ZBook 15u G5, Studio G5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY793A
Cisco Threat Defense Threat, Malware and URL - Team Licence - 1 appliance - ESD - for FirePOWER 4112, 4112 ASA, 4112 NGFW
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW822A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol TC70
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Lenovo Onsite Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - upgrade from Standard - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from Enterprise - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra ZT610
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW328AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW682A, JW683A, JW684A, JW685A
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 installed users - web support - 1 year - business hours - response time: 1-2 business days
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 1500-3499 licences
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 3 - Technical support - phone consulting - 3 years - 24x7
Cisco Digital Network Architecture Advantage On Premise - Term License (3 years) - 500 Mbps - for P/N: ISR4351-DNA, ISR4451-DNA, LIC-DNA-ADD, L-LIC-DNA-ADD, VEDGE-2000-ACK9-RF
McAfee Total Protection - Subscription licence (1 year) - 10 devices - Download - Win, Mac, Android, iOS - English - United Kingdom
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW239AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - for P/N: C8R44A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW223A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW816A, JW819A
APC Scheduled Assembly Service - Service - 8 x 5 - On-site - Installation - Physical Service
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 50 Plus - ESD - phone consulting - 5 years - 9x5
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 24x7 Support - 1-2 sockets with unlimited virtual machines - electronic
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Commserver - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - 1-499 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for LaserJet M3027 MFP, M3027x MFP
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft Windows Server 2008 Enterprise - 1 server, 10 CALs - ROK - BIOS-locked (Hewlett-Packard) - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 5 Year Foundation Care Next Business Day Exchange Aruba 2930F 48G Service
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Poly Clariti Upgrade Service - implementation - for Poly RealPresence Clariti
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-ISR2-K9 - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: HXAF240C-M5SX, HXAF240C-M5SX=, HXAF240C-M5SX-RF
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/1 Year 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH402A, JH402AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4500X-24X-ES, WS-C4500X-24XES-RF, WS-C4500X-24XES-WS
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-48PS-S, WS-C3650-48PS-S-RF, WS-C3650-48PS-S-WS
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
Cisco Meraki MV Sense - Subscription licence (5 years)
Cisco Meraki MV Sense - Subscription licence (5 years)
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASA-IC-6GE-SFP-B
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 9x5 Support - 15 sockets - electronic
Cisco Partner Lifecycle Services - Technical support - for NXOS-AD-XF, NXOS-AD-XF= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CT2504-25A - ESD - phone consulting - 1 year - 24x7 - for P/N: L-LIC-CT2504-25A
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (5 years) - 2 Gbps throughput
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Aruba Meridian AppMaker - Subscription licence (5 years) - 1 White label - hosted - ESD
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (2 years) - for NSsp 13700
HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - 9x5 - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8210, 8500, 86XX, 87XX, 90XX
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce DS-6500, DS-6500N
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Pro x2; ProBook 630 G8, 635, 640 G3, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 65X G3
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP 3100-8-PoE v2 EI Switch
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Cisco Digital Network Architecture Advantage - Term License - 1 switch (24 ports) - EA
HPE Easy Connect - Subscription licence (3 years) - 2 cores - non-commercial - for HPE ProLiant ML110 Server
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL180 Gen9, DL180 Gen9 Base, DL180 Gen9 Entry, DL180 Gen9 Storage
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway - includes entitlement for 1 year to Spotlight Secure Connector
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX939A, JX940A, JX942A
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH147A#ABB, JH147AR
Juniper Networks Juniper-Websense enhanced Web filtering for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
Session Persistence Server - Maintenance (1 year) - 1 server
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for NSa 6700
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
SonicWall Capture Advanced Threat Protection Service for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 5 years - 9x5
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for IdeaPad Slim 7 14ITL05; 9 14; Legion 7 16; Slim 7 ProX 14; Yoga 6 13; Yoga Slim 7 Pro 14
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL1000 Pass-Thru System
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard w/3 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-C2960X-24PD-L, C1-C2960X-24PD-L++
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW831A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 4 years - 24x7 - response time: 2 h
DriveSecurity - Subscription licence (3 years) - volume - 500-999 licences - Win, Mac
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040, 2040, 2040 10, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Zero Touch Deployment - Remote installations / configuration - 10+ units
PostgreSQL Data Access Components (PgDAC) Professional Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years - on-site
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 26 months - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: WS-C6504-E, WS-C6504-E=, WS-C6504-E-RF, WS-C6504-E-WS
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 3 years
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW223A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite Bundle for NSv 400 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-0648, 02-SSC-0906, 02-SSC-1471, 02-SSC-2901, 02-SSC-3155, 02-SSC-3519
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreOnce 3520
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle (v. 4.0) - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
Lenovo 5PS0Y74104
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware View Premier - 100 VMs - OEM - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced w/3 Years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 100-499 users - phone consulting - 1 year - 9x5
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (13 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Apollo 4520 Gen9
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
Microsoft Project Online Professional - Subscription licence (1 month) - hosted - promo - Open Value Subscription - additional product, Open - All Languages
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 24x7 - response time: 4 h - must be purchased within 90 days of the product purchase - for Brocade G620
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW635A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 4 months - 24x7 - response time: 4 h
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 2000-2499 licences - Win, Android, Link-OS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW247A, JW248A
Cisco Meraki MX60 Enterprise - Subscription licence (3 years) - for P/N: MX60-HW
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 3YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JE074B#AKL, JE074B#AKM, JE074B#ARB, JE074B#ARE, JE074B#ARM, JE074B#B2B, JE074B#B2C
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for FirePOWER 4115
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
SonicWall Comprehensive GMS 24X7 Support - Technical support - 250 additional nodes - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
HP Absolute Data & Device Security Standard - Subscription licence (1 year) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Cisco Smart Net Total Care Software Support Service - Technical support - for CUBE-T-STD - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6900 48G 4XG 2QSFP ARM ONIE AC Switch
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A#05Y, Q1H70A#ABB, Q1H70A#AC4, Q1H71A#ABA, Q1H71A#ABB, Q1H71A#AC4, Q1H71AR
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-500M-AX-1S= - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad P1; P1 (2nd Gen); P14s Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
Arista A-Care 2 Hour - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 2 h - for P/N: JH783A, JH784A
HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: R0Q73AR, R0Q74AR, R0Q75AR, R0Q77AR, R0Q78AR, R7J72A, R7J72AR, R7J73A, R7J73AR
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX67W-HW
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1000+) - additional product, Open
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1
NETGEAR ReadyRECOVER - Maintenance (additional 1 year) - 1 server
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-P-PI3X-LF-50-U - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 4 years - 24x7
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo 4530, 4530 Gen9
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW822A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 base server - phone consulting - 3 years - 9x5
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra WT41N0
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH379A#AC4, JH379AR#ABA, JH380A#AC3, JH380AR#ABA, JH381A#AC3, JH381A#AC4, JH381AR#ABA
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
HPE Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Standard subscription (3 years) + 3 Years 9x5 Support - 2 sockets - Linux
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Subscription licence (5 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW211AR
Softerra LDAP Administrator Single Licence - 1 Year Upgrade Protection (media: not specified End-user details required Minimum order quantity: 1 (Non-cancellable/returnable)) (456)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Behavior Auditor Software - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Partner Support Service Software Upgrade - technical support - for L-MGMT3X-3K-K9= - 1 year
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 25000 Unique Endpoints - academic - for retail customers - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for SonicWall TZ670
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-FS710/5-10, AT-FS710/5-30, AT-FS710/5-50
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/1 Year 9x5 Support - 25 virtual machines - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 500-999 users - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Technical support - for HPE Networks Software Group 230 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X550-18XSPQM-10, AT-X550-18XSPQM-30, AT-X550-18XSPQM-50
SonicWall Advanced Gateway Security Suite Bundle for NSv 300 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Content Filtering Premium Business Edition for NSA 4650 - Subscription licence (1 year) - 1 appliance - for NSa 4650, 4650 High Availability
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
Zebra Technical and Software Support - Technical support - 1 year - 8x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-24-HW
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS14-48
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Absolute Data & Device Security Premium - Subscription licence (2 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - phone consulting - 5 years - 24x7
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 500000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG371A#ABB
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
POLY 1 Year Addon CloudCon powered by Pexip-Enter Room Manager Option License-one per EP Subs Term
SOLN SUPP SWSS ASAv50 4 pk std tier lic edelivery
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
Zebra Technical and Software Support - Technical support - for Wavelink Remote Control - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Juniper Networks Deep Inspection for Secure Services Gateway 320 - Subscription licence renewal (1 year) - 1 device
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop Go
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: SG550XG-8F8T-K9-EU, SG550XG8F8TK9EU-RF, SG550XG8F8TK9EU-WS
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 2 processors - consulting - 1 year - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - consulting - 4 years - 8x5 - response time: 2 h
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY986A
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for PowerEdge R710, R740
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW774A
Microsoft Dynamics 365 for Customer Service - Software assurance (upgrade licence) - 1 user CAL - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis AT-AR3050S-NCA1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX925A, JX926A, JX927A, JX928A
Cisco Smart Net Total Care Software Support Service - Technical support - for VMW-VS6-CVSTD-K9 - phone consulting - 1 year - 24x7
HP Performance Center Web/Multimedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX938A
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - hosted - Open Value Subscription - additional product, Open - Win - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from Standard - consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL322A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE LoadRunner SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard WGCSM161
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW239AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
Cisco Meraki Enterprise - Subscription licence - hosted - for P/N: MX80-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH402A, JH402AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Foundation for vSphere w/1 Year 9x5 Support - 1 server - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL320A
HPE Support Plus with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 8 processors - consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
SOLN SUPP SW SUB C9300 DNA Advantage Term License
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516T-TM=
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW223A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Partner Support Service Software Upgrade - technical support - for L-MGMT3X-PI-BASE= - 1 year
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P6300 Continuous Access LTU - phone consulting - 5 years - 9x5 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Wavelink Communication Server or Client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 845627R-B21
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba LIC-VIA - 1 user - volume - Tier 1 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya IPSEC - 500 users - not for Virtual Appliance - phone consulting - 1 year - 24x7
Zebra Technical and Software Support - Technical support - for MCL Collection - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Instant AP / Wi-Fi - Evaluation of signal strength from AP's for Guest Wi-Fi; Device Saturation; End-to-end successful device registration; Clearpass log evaluation and meeting correct enforcement pro
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for ZXP Series 3
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 6950, 80XX; Officejet Pro 6830, 69XX, 80XX, 8100, 8210
ReSharper 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 10 End-user details required Serial number required Minimum order quantity: 20) ()
Datalogic Barcode scanner replacement window - Compatible with PowerScan PBT9501, PD9531, PM9501; PowerScan Retail PBT9501, PD9531, PM9501
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkPad X1 Carbon (7th Gen); X1 Extreme; X1 Extreme (2nd Gen); X390 Yoga
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX968A, JX969A
Cisco Digital Network Architecture Essentials - Term License (3 years) - 1 switch (8 ports)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
Universal Data Access Components Professional Edition - Subscription (renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Operate/Optimise Clearpass - Further refinement of security/access portal settings for Guest Wi-Fi: 'Days Allowed', Active number of devices, Bandwidth limitations to prevent DoS
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 50 devices - ESD - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HP Performance Center Database - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW267A, JW272A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSa 2700
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW227A, JW227AR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS410-32-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS410-32-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 named user - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Exchange Online Advanced Threat Protection - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for SonicWall TZ500, TZ500 High Availability, TZ500W
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 5000-9999 licences - Win, Android, Link-OS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX950A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX949A, JX950A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
DriveSecurity - Subscription licence (3 years) - volume - 100-499 licences - Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 5 devices - phone consulting - 5 years - 9x5
HPE Docker Datacenter - Subscription licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - ESD - UNIX
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - for P/N: JG510A#ABB, JG510AR#ABH
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - response time: NBD - for DesignJet T1530, T1530 PostScript
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS14-24FPOE
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-M2170, M2170
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C385012X48US-RF, WS-C385012X48US-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
SonicWALL Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSA 5600, 5600 High Availability, 5600 TotalSecure
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - phone consulting - 4 years - 24x7
Juniper Networks Juniper-Websense enhanced Web filtering for SRX100/SRX110 Services Gateway - Subscription licence (3 years) - 1 device
Poly Partner Premier - technical support - for RealPresence Desktop for Windows and Mac OS - 1 year
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW662A, S3500-48P, S3500-48P-ITL, S3500-48P-US
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BLc3000 Enclosure
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
Zebra Technical and Software Support - Technical support - for Zebra SWS for MCL Client and MCL Link-Lite - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 846633-B21, 846633-B22
HP Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 5600, 5650
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 2 years - pick-up and return - for ENVY Laptop 13, 15, 16, 17; ENVY x360 Laptop; Pavilion Laptop 14, 15; Pavilion x360 Laptop
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX939A, JX940A, JX942A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-0649, 02-SSC-0912, 02-SSC-1473, 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW147A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC77
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
SonicWall Network Security Manager On-Prem - Subscription licence (3 years) - 100 additional nodes
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL319A
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (5 years) + 5 Years 24x7 Support - 1 licence
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ300
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q2D16A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Hewlett Packard Enterprise HC3K8E
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
WatchGuard Data Loss Prevention - Subscription licence (1 year) - for Firebox M500
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL321A, JL321A#0D1, JL321AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE 1910, 1910-16, 1910-24, 1910-48
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW771A
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 870 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP - 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Select Additional 10 credits - Extended service agreement - 3 years
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
Zyxel Content Filtering - (v. 2.0) - subscription licence (1 year) - for Zyxel USG2200
Juniper Networks Web Filtering for Integrated Security Gateway 2000 - Subscription licence (1st year) - 1 device
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP 5Y ADD10 CRITICALADVANTAGE CREDIT
APC Scheduled Assembly Service - Installation - on-site - 8x5 - for NetworkAIR
Extreme Networks ExtremeWorks Software and TAC - Technical support - phone consulting - 1 year - 24x7 - for P/N: AP-0621-60020-WR
Kodak Software Assurance - Technical support - for Kodak Capture Pro Software - Group A - phone consulting - 3 years
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry, DL560 Gen8 Performance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c3000 - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M5-F3, UCS-SP-B200M5F3-RF
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-24-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
DriveSecurity - Subscription licence (3 years) - volume - 20000-49999 licences - Win, Mac
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5515-X Firewall Edition
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-3K-K9 - phone consulting - 1 year - 24x7
Microsoft Windows Intune USL Add-On Extra Storage - Subscription licence (1 month) - 1 GB capacity - hosted - EA Subscription, EES - All Languages
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX949A, JX950A
Dell Upgrade from 1Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge R230
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW818A, JW820A
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreFabric 8/24 8Gb Bundled Fibre Channel Switch
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 200 Plus - ESD - phone consulting - 3 years - 9x5
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1040 G3, 1040 G4, 10XX G1; EliteBook Folio 1020 G1, G1; EliteBook x360
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 4 sockets, 4 guests - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for HPE 1606 Power Pack+ Extension SAN Switch; StorageWorks 1606 Extension SAN Switch
Electronic HP Care Pack Next Business Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Scanjet Pro 4500 fn1
Cisco CON-PSBU-LCTIOS1A
HPE Helion Stackato - Subscription licence (1 year) - 1 application, 80 GB application memory - hosted - ESD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise w/3 years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Enterprise Plus - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Advanced - Subscription licence (6 years)
Cisco Collaboration Flex Plan 3.0 Webex Calling Workspace for Common Area - Subscription licence - 1 named user - hosted - academic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY986A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (2 years) - Secure Upgrade Plus - Advanced Edition
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 500-999 licences - Win
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for SonicWall TZ570
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSsp 13700
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC56
Cisco Meraki MS Series 42 - Subscription licence (3 years) - for P/N: MS42-HW
SOLN SUPP SW SUBC9200L Cisco DNA Ess
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite Repair - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721; Flex System Enterprise Chassis 8721
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
HP Business Service Management Service Level Management for Diagnostics - Subscription licence (1 year) - 1 OS instance - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for S200z; S400z; S500z; ThinkCentre M700z; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW822A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 25 users
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW239A, JW239AR, JW240A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for M9100ENT1K9-PI - phone consulting - 1 year - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 1000 devices - phone consulting - 3 years - 9x5 - for JetAdvantage Security Manager
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-3K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J9468A#ABB, J9468A#ACD
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 2000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX968A, JX969A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 5 years - 9x5
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Enterprise Color 556dn, 556xh
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care NBD Parts Exchange Support - Extended service agreement - advance parts replacement - 4 years - shipment - 8x5 - response time: NBD - for P/N: Q8H70A, Q8H71A, Q8H71AR, Q8H72A, Q8H72AR
Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible - Subscription (3 years) + 3 Years 9x5 Support - 1 licence
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Enterprise Secure Key Manager for StoreEver MSL6480 - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 870 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: E7Y73AR, E7Y73AR#ABB, E7Y73BR
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15v G5, 17 G5, 17 G6, Studio G5, Studio x360 G5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for PageWide Pro 477dw, 477dwt, MFP 477dn
SonicWall TotalSecure Email - Subscription licence (1 year) - 750 users
HP - Extended service agreement - parts and labour - 4 years - on-site
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960X-24TD-L, WS-C2960X-24TD-L++, WS-C2960X-24TDL-RF, WS-C2960X-24TDL-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 45 months - 24x7 - response time: 4 h
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Nano Gen 1; X1 Yoga (4th Gen)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW824A, JW826A
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 5 years - shipment - repair time: next business day - for P/N: 94A151101, 94A151111, 94A151117, 94A151124
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR1150T-TMC=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - commercial - for Surface Hub 2S 85"
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for XTM 1525-RP
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 200-499 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Next Business Day Services Delivery - Extended service agreement - advance hardware replacement - 4 years - response time: SBD - for ZyXEL UAG2100, UAG4100, UAG5100, USG110, USG210, USG40, USG60; ZyWALL 110, 1100, 310
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Precision 5530 2-in-1
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-50M-SEC-1Y - phone consulting - 1 year - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour (for workstation) - 5 years - on-site - 9x5 - response time: NBD - for HP Z1 G8; EliteDesk 705 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-P20000, SC-P20000SE
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX939A, JX940A, JX942A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet Z6600 Production Printer
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 25000 Unique Endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Knox Suite 3 Years
Cisco Email Security Appliance Advanced Malware Protection - Subscription licence (1 year) - volume - 100-199 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T5400, SC-T5400M, SC-T5405
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU) - 4 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 5YR
Zebra Technical and Software Support - Technical support - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - on-site - for P/N: P21271R-B21, P24442-AA1, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW818A, JW820A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Cisco Partner Support Service Software Upgrade - Technical support - for CCX-125-N-P-LIC - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Visual Studio Enterprise with MSDN - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1, Microsoft Partner Network Competency required - Win - All Languages
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System / StorNext Data Replication Option / StorNext Storage Manager - phone consulting - 1 year - 24x7
Juniper Networks Unified Threat Management for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - hosted - academic - OLP: Academic - Open Faculty, from SA, from CRM Basic, Offer - Single Language
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 200 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Red Hat Smart Management Add-on - Subscription (5 years) - 2 sockets/2 virtual guests - ESD - Linux
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce DS-7500, DS-7500N
Juniper Networks Juniper-Websense enhanced Web filtering for SRX550 Services Gateway - Subscription licence (3 years) - 1 device
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
Juniper Networks Juniper-Sophos Anti-Spam - Subscription licence (3 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cleversafe Installation Service - Installation / configuration - ESD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 100 licences - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 100 devices - phone consulting - 1 year - 24x7 - for P/N: 30329
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Officejet 6950, 75XX, 80XX; Officejet Pro 6830, 69XX, 7720, 80XX, 8210, 8500, 87XX, 90XX
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ570P
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM1011-ENH-A - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-93XX-K9 - phone consulting - 1 year - 24x7
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Battery Maintenance - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
HPE Support Plus 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
Intermec Annual software maintenance - Technical support - for Intermec Client Pack - phone consulting - 1 year - for Intermec CK3A
Cisco Base - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW772A, JX920A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for IA32 - consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW774A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Microsoft Office SharePoint Server Enterprise CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for HPE SB40c storage blade; StorageWorks SB40c storage blade
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - 1 licence - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HC0P0E
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE IMC Virtual Application Networking Fabric Manager Software - phone consulting - 4 years - 24x7
HP - Extended service agreement - parts and labour - 3 years - on-site
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3850-24PW-S, WS-C3850-24PW-S-RF, WS-C3850-24PW-S-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Lenovo Post Warranty Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ThinkSystem SR650 7X06
Microsoft System Center Orchestrator Server - Software assurance - 1 user - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 10 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 50-99 licences - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG784A#AC3, JG784A#AC4
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSA 5600 - Subscription licence (1 year) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Microsoft Dynamics 365 Customer Engagement Plan - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Customer Service Professional - hosted - academic, volume, Student, Faculty - All Languages
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW759A, JW760A, JW763A, JW765A
SMART Learning Suite - Subscription licence (1 year) - 1 teacher - volume - 1-10 licences - Win, Mac
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
dbExpress Driver for MySQL Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win, Mac
Electronic HP Care Pack Priority Access Service - Technical support - phone consulting - 1 year - 9x5 - response time: next available agent - 250+ seats
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCenter Site Recovery Manager Standard - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M477fdn
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 2 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - academic, promo - OLP: Academic - Win - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 1000 concurrent endpoints - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (3 years)
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement (renewal) - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
Cisco CON-PSBU-ACVO50
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - for IdeaPad 5 14; 5 15; 5 Pro 14; 5 Pro 16; IdeaPad Flex 5 14; 5 16; Legion 5 15; 5 Pro 16
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Remote Advanced Configuration Service - Remote configuration - business hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW672A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for XR-A9K-PX-06.07 - phone consulting - 1 year - 24x7 - for P/N: XR-A9K-PX-06.07
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW824A, JW826A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 15000+ level - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE IMC Business Service Performance Software Module - 1 licence - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
WARRANTY V SERIES NB 1YR DEPOT SVCS TO 3Y ONSITE ETAIL ONLY (CPN)
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: C2921-CMESRSTK9-RF, C2921-CMESRSTK9-WS
Cisco Smart Net Total Care Software Support Service - Technical support - for XR-A9K-X64-07.1 - phone consulting - 1 year - 24x7 - for P/N: XR-A9K-X64K9-07.1
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-TMC=
Electronic HP Care Pack 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Arista A-Care 4 Hour - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - for P/N: JH783A, JH784A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for ColorWorks CW-C6500A, CW-C6500Ae, CW-C6500P, CW-C6500Pe
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - premium subscription - 1 node - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL376A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-CISCO4351/K9
HPE Critical Advantage L2 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - 1 processor - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-6099, 02-SSC-6100, 02-SSC-6101, 03-SSC-0010, 03-SSC-0011, 03-SSC-0012
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL587A, JL587AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (58 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Veeam Production Support - Technical support - for Veeam Backup & Replication Enterprise Plus for VMware - prepaid - HPE Complete - includes first year 24/7 uplift - phone consulting - 4 years - 24x7 - response time: 1 h
Juniper Networks J-Partner Agility Services Next-Day - Extended service agreement - replacement - 1 year - shipment - 12x5 - response time: NBD
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM T20, T20II, T20III, T20III (011CS), T20X
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 2600 - phone consulting - 4 years - 24x7 - response time: 2 h
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 1000-4999 licences - Win, Mac
HPE Network Configuration and Integration Service - Technical support - consulting - on-site - 8x5
Cisco Digital Network Architecture Essentials - Term License (3 years) - 48 ports
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-48PQ-L, WS-C3650-48PQ-L-RF, WS-C3650-48PQ-L-WS
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - for ThinkBook 13s G2 ITL; 14 G2 ARE; 14 G2 ITL; 14s Yoga ITL; 15 G2 ARE; 15 G2 ITL; 15p IMH
Aerohive HiveManager NG Cloud Service - Subscription licence (5 years) + 5 Years Select Support - 1 device - hosted - can only be used with HiveManager NG Virtual Appliance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 1 year - 9x5
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW777A, JW778A
Cisco Meraki VMX Enterprise - Medium - Subscription licence (5 years)
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Conversion subscription licence (3 years) - Trial
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 270 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - 1 user - GOV - Open Value Subscription - Level D - additional product, Open - consulting - 1 month - 24x7 - response time: 1 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE VirtualSystem CV2 for Citrix XenDesktop - Extended with DAS - 1800 users - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Dynamic Support 24X7 - Extended service agreement - replacement - 1 year - shipment - response time: next day - for NSa 4600, 4600 High Availability, 4600 TotalSecure
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM S9000, S9000II-MJ 130, S9000II-MJ 225, S9000MJ 110, S9000MJ 130, S9000MJ 200
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Pro Slate 10 EE G1, 12, 8
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 2650, 2650 High Availability, 2650 TotalSecure
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 9410 2-in-1
XML Developer Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 20+ level - Linux, UNIX, Win, Mac
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for NSsp 13700
IE 3400 Series CISCO DNA EA Advantage New Purchase
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Proactive Care Advanced 24x7 Software Service - Technical support - for HPE MSA 1040 Advanced Virtualized Features - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for C1FPAIRK9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - phone consulting - 1 year - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site - for P/N: P24742R-B21, P24743R-B21, P24744R-B21, P40404-291, P50750-B21, P50751-B21
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials w/1 Year 9x5 Support (v. 4.0) - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ370
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for S3500 Mobility Access Switch S3500-24P, S3500-24PF
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Instant IAP-207, IAP-207 (EG)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cisco CON-SNT-2G485
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
dbForge Studio for MySQL Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Workstation - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
WatchGuard Network Discovery - Subscription licence (1 year) - 1 appliance - for Firebox M670
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FPR4120-ASA-K9, FPR4120-ASA-K9-RF
Cisco CON-PSBU-N93LANK9
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 2 years - pick-up and return - 9x5
HPE Aruba Central Foundation - Subscription licence (3 years) - 1 switch (12 ports) - hosted - ESD - for HPE Aruba 2530, 2530-24, 2530-48, 2540 24, 2540 48, 6100 12, 6100 24, 6100 48
HPE Aruba Central Foundation - Subscription licence (3 years) - 1 switch (12 ports) - hosted - ESD - for HPE Aruba 2530, 2530-24, 2530-48, 2540 24, 2540 48, 6100 12, 6100 24, 6100 48
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo 4510 Gen10
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HP SupportPack - Extended service agreement - parts and labour - 3 years - pick-up and return - for NetServer LH, LH Plus, LH Pro, LH2, LH2 Pro, LH3, LH3r, LH4, LH4r
Zebra OneCare Select with Comprehensive Coverage - Accidental damage coverage - replacement - 3 years - response time: NBD - for Zebra DS3608-DP, DS3608-ER, DS3608-HD, DS3608-HP, DS3608-SR
Cisco Meraki Z1 Enterprise - Subscription licence (3 years) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall TotalSecure Email - Subscription licence (1 year) - 2000 users
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for UWL-12X-STD - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW292A, JW293A, JY757A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Cisco RV Security - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 500-1499 licences
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (1 year)
HPE 24x7 Software Technical Support - Technical support - for Debian GNU Linux for IA32 - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW328AR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
NVIDIA Grid Virtual PC - Subscription licence renewal (16 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco DNA-C-T1-E-5Y
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Officejet 75XX; Officejet Pro 7720, 8500, 8500 A909, 8500A A910, 86XX, 87XX, 90XX
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Aruba 3810M 24G PoE+ 1-slot Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Deep Inspection for Integrated Security Gateway 1000 - Subscription licence (1st year) - 1 device
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-TKN-K9 - phone consulting - 1 year - 24x7
Lenovo Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR550 7X04
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#AC3, JL357A#AC4, JL357A#ACD, JL357A#ACE, JL357A#AKM, JL357A#B2C, JL357AR
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
HPE Implementation Service - Installation / configuration - Tier 4
SonicWall Analytics - Subscription licence (1 year)
Cisco Connected Mobile Experiences Advanced Add-on - Subscription licence (3 years) - 1 access point
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5299, WF-M5299DW, WF-M5299DW (MEA), WF-M5299DW AA
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: DS-C9132T-8PMETK9
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-ASR1K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW798AR
Juniper Networks Web Filtering for Secure Services Gateway 520 - Subscription licence (3 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Windows Server 2012 Standard Edition - Subscription licence (5 years) - 2 cores - commercial - United Kingdom, United States - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 777427R-B21, 830011R-B21, 833870R-B21, 839308-375, 839309-375, 844188-375, 860069-S01
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support - upgrade licence - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
Electronic HP Care Pack Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE-LX 16 servers) - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX220 Services Gateway - Subscription licence renewal (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo Accidental Damage Protection - Accidental damage coverage - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 10-19 licences - phone consulting - 2 years
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 2500-4999 licences - Win, Android, Link-OS
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 3 years - shipment - response time: next day - for Firebox T15-W
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24S-S, WS-C3850-24S-S-RF, WS-C3850-24S-S-WS
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Kodak Software Update and Support Assurance - Technical support - for Kodak Capture Pro Software - Group E - phone consulting - 1 year
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW774A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW328AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX937AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield Edge Add-on for vCloud Director w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW816A, JW819A
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Sonicwall Capture Client Advanced - Subscription licence (1 year) - 1 endpoint - volume - 5000-9999 licences - Win, Mac
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - repair time: 3 business days - must be purchased after 30 days of the product purchase
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HP Absolute Data & Device Security Standard - Subscription licence (4 Years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ZBook 14 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, 17 G3, Studio G3, Studio G4, Studio G5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW263A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JY791A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N3K-C3548P-10GX++, N3K-C3548P-10GX=, N3K-C3548P-10GX-RF, N3K-C3548P-10GX-WS
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for HP E24m G4, E27m G4, E34m G4, P22h G5, Z24m G3, Z24q G3; EliteOne 1000; Engage One 10
Belkin Extended Warranty - Extended service agreement - advance parts replacement - 1 year - must be purchased at time of order or up to 90 days from ship time - for P/N: F1DN108C-3, F1DN108F-3, F1DN108K-3, F1DN108K-3EA
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C93108TC-FX, N9K-C93108TC-FX=, N9K-C93108TC-FX-RF, N9K-C93108TC-FX-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for V14 G2 IJL; V14 G3 ABA; V15; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for SonicWall TZ570
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW774A
HPE Installation & Startup Service - Installation / configuration - on-site - for P/N: P24845R-B21, P24846R-B21, P24847R-B21, P24849R-B21, P24850R-B21, P40717R-B21
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Operations Activity, Enterprise edition - Subscription licence - 1 user - hosted - academic, Faculty - School - All Languages
Default Standard Description
Cisco Collaboration Flex Plan 3.0 Webex Calling Workspace for Common Area - Subscription licence - 1 named user - hosted
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 250 users
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for the Itanium Processor - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Managed P55250dw
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenServer Select Edition - 4 processors, 2 processors - phone consulting - 3 years - 24x7
Cisco CX Success Tracks Level 1 - Technical support - for C9200CX-DNA-A-12, C9200CX-DNA-A-12= - phone consulting - 24x7 - response time: 30 min
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 5 years - on-site - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 1 host - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for S3500 Mobility Access Switch S3500-24P, S3500-24PF
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: DW017BR#ABG, DW017BR#ABU, DW017BR#ACD, DW017BR#ACE, DW017BR#ACJ, EH848AR#ACD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux Advanced Server for IA32 - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSa 6700
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Standard for vSphere w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 826041-B21, 826090-B21
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW227A, JW227AR
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 2320; DeskJet Plus 41XX, Ink Advantage 6075, Ink Advantage 6475; ENVY Pro 64XX
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
Cisco Smart Net Total Care Software Support Service - Technical support - for NC55P-PEER-100T - phone consulting - 1 year - 24x7 - for P/N: NC55P-PEER-100T
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: CISCO3945E/K9, CISCO3945E/K9-RF, CISCO3945E/K9-WS
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HP Business Availability Center Real User Monitor Smart Plug In for Applications with Servise Level Management - Subscription licence (1 year) - electronic
PSS SWSS UPGRADES ASAv30 with Standard Tier licenses (eDel
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW210A, JW211A, JW211AR, JW213A, JW216A, JW217A, JW218A, JW219A, JY856A, JY858A
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY737A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
Juniper Networks Juniper-Websense enhanced Web filtering for SRX220 Services Gateway - Subscription licence (3 years) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 871929-B21, 871929-B22, 871930-B21, 871930-B22, 871931-B21, 871931-B22, 871934-B21
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Collaboration Flex Plan Meetings Suite: Webex Meetings, Webex Training, Webex Events, Webex Support - Term License - 1000 named users, 5 named support contacts, 10 GB per site NBR, 20 GB per user Webex Teams File Storage - hosted
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for WorkForce DS-70, ES-50
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 6000 Catalyst - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Web Security Essentials Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 4 years - 9x5
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Subscription licence (3 years)
Juniper Networks vSRX Bandwidth Secure Cloud Connect - Subscription licence (1 year) - 10 Mbps throughput
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 month)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW328AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
Cisco SMARTnet Software Support Service - Technical support - for VWAAS-RTU-1300 - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for Rapid Deployment Pack - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JF394AAE#ABB, JF424AAE#ABB
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
Zebra OneCare for Enterprise Select with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra TC51
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
D-Link Assist Warranty Extension Category C - Extended service agreement - parts and labour - 3 years - for D-Link DAP-2020, 2230, 2610, DWL-3610, 6610; DGS 1100, 1210, 1500
Cisco Meraki MX80 Advanced Security - Subscription licence (1 year) - for P/N: MX80-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N9K-C9336PQ, N9K-C9336PQ=, N9K-C9336PQ-RF, N9K-C9336PQ-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Acceleration Kit w/1 Year 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 470 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH402A, JH402AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 866573-B21
SonicWall Capture Advanced Threat Protection Service for NSv 300 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - for VMware vCenter CapacityIQ - 25 VMs - OEM - phone consulting - 3 years - 24x7
Cisco LIC-VMX-M-ENT-3Y
Cisco ASA with FirePOWER Services IPS - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5508-TA=
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: E7Y73AR, E7Y73AR#ABB, E7Y73BR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco DNA Essentials 3 Year License
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem - 8 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 4 sockets, unlimited guests - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
Cisco SOLUTION SUPPORT FOR SW - DNA
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux for SAP Solutions - Subscription (5 years) + 5 Years 24x7 Support - 1 physical node - ESD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for P/N: MC36A0-0LN0CE, MC36A0-0LN0CS, MC36A9-0CN0CE, MC36A9-0CN0CS
Lenovo Device Intelligence - Standalone subscription licence (3 years) - 1 device - hosted - minimum 200 licences purchase
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX944A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ProLiant WS460c G6 Workstation Blade, WS460c Gen8, WS460c Gen8 Graphics Expansion
Extreme Networks PartnerWorks Extended Warranty - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: EC8200A01-E6
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Cisco Meraki MS Series 220-48FP - Subscription licence (3 years) - for P/N: MS220-48FP-HW
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10 Solution
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 846633-B21, 846633-B22
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 41 months - 24x7 - response time: 4 h
HP Absolute Data & Device Security Professional - Subscription licence (1 year) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring Server - 1 host - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Warranty upgrade for 1 year Depot base warranty models.
Lenovo Warranty Services provide extended service terms to match your depreciation schedule or planned refresh cycle and upgrades to onsite support and, in some cases, same day support.
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870-F
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE LoadRunner Templates Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW771A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 - 2 ports - phone consulting - 5 years - 24x7 - response time: 2 h
Knox Configure Dynamic Edition - Licence (1 year) - hosted
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Philips XWRTY5675Q/00 LFD Extended Warranty 2 Years - Q-Line 56 INCH-75 INCH
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
PSS SWSS UPGRADES Cisco Firepower Management CenterVMWare
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Cisco Meraki MS Series 320-24P - Subscription licence (3 years) - for P/N: MS320-24P-HW
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J9445A#ABB, J9445A#ACE
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW328AR
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence renewal (2 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960+24TC-L, WS-C2960+24TC-L-RF, WS-C2960+24TC-L-WS
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE CUSTOM CONSULTING FOR SAP SVC
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
DriveSecurity - Subscription licence (5 years) - volume - 1000-4999 licences - Win, Mac
BlackBerry Advantage Support - Technical support - for BlackBerry Enterprise Mobility Suite Enterprise Edition - 1 user - phone consulting - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9500 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SMB Bundle MFD - 1-5 devices - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z AIO; X1
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 5-9 licences - phone consulting - 2 years
Hewlett Packard Enterprise UF069E
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ570
HP - Extended service agreement - parts and labour - 5 years - on-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW227A, JW227AR
HPE Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Agent for VMware and Hyper-V - On-Premise licence - 1 host server - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
DataGrip - Subscription licence (3rd year) - 1 user - volume, commercial - 20-49 licences - ESD - Linux, Win, Mac
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSsp 13700
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 50 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen10
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - 1 licence - phone consulting - 2 years
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 5 years
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco Base - Technical support - for WS-C6509, WS-C6509-1300AC, WS-C6509-2500AC - phone consulting - 1 year - 24x7 - for P/N: WS-C6509-WS
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba RFprotect - 1 access point - phone consulting - 5 years - 9x5 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 500 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
Microsoft Intune - Subscription licence (1 month) - 1 user - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ370
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW774A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CP6015dn, CP6015n, CP6015xh
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW774A
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for XTM 1525-RP
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Stability Mount; Engage One Essential
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 843407-B21, 851341-B21
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P310; P320; P330; P330 Gen 2
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for Color LaserJet Professional CP5225dn, CP5225n
Lexmark Warranty - Extended service agreement (extension / renewal) - parts - 1 year (5th year) - shipment - response time: NBD - for Lexmark M3150
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Quality Center Enterprise Edition with Business Process Testing - Subscription licence (1 year) - 1 concurrent user - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Essentials - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Meraki MX100 Advanced Security License - Subscription licence (7 years) - for P/N: MX100-HW
FALC. X3+ CHARGER EOC 5D 5Y SVCS
Cisco Smart Net Total Care Software Support Service - Technical support - for LIC-SMP+ - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH692A#ABG, JH692A#ARE, JH692A#ARM, JL579A#ABA, JL579A#ABB, JL579A#AC4, JL579A#B2C
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
WatchGuard Bulk Renewal SKU
Cisco Meraki MS Series 320-24P - Subscription licence (5 years) - for P/N: MS320-24P-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-SMP+EP - phone consulting - 1 year - 24x7
HP Absolute Data & Device Security Premium - Subscription licence (3 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-24S-4G-EU, CBS350-24S-4GEU-RF
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Advanced Print Enablement Pack - ESD - phone consulting - 1 year - 9x7 - response time: next available agent
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
JetBrains Business Subscription - New releases update - for IntelliJ IDEA - 1 user - commercial - ESD - 1 year
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
NEC Warranty Extension - Extended service agreement - parts and labour - 2 years (4th/5th year) - carry-in - for MultiSync E201, E223, E224, E231, E243, EA193, EA223, EA224, EA234, EA244
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: WS-C6509-V-E=, WS-C6509-V-E-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Cisco DNA Advantage On Prem Lic 3Y upto 1G (Aggr 2G)
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M440
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Managed MFP E62555, MFP E62655, MFP E62665; LaserJet Managed Flow MFP E62665
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - upgrade licence - OEM - upgrade from VMware vSphere with Operations Management Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
WatchGuard XTMv Medium Office Intrusion Prevention Service - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks NBD Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for P/N: EC1404008-E6
Zyxel Content Filtering/Anti-Spam/Anti-Virus/IDP/Application Patrol/SecuReporter Premium - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW257AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL355A#BB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: 1 day - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 4 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH147A#ABB, JH147AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Network Configuration and Integration Service - Technical support - consulting - on-site - 8x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW204A, JW205A, JW206A, JW207A
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Sony PrimeSupport Plus - Extended service agreement - replacement - 2 years (4th/5th year) - for Sony FWD-55X80H/T
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
JetBrains Business Subscription - New releases update - for PyCharm - 1 user - commercial - ESD - 1 year
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Apollo 4530, 4530 Gen9
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for HPE 8/24, 8/8; StorageWorks 8/8, SAN Switch 8/24
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C896VAG-LTE-GA-K9, C896VAG-LTEGAK9-RF
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 10TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - Term License (7 years) - 1 access point - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXI-EWC-B-RF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
HP Inside Delivery Service for Datacenter - Extended service agreement - delivery (for medium product) - on-site
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux HPC - basic subscription - 8 nodes - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-345 (EG), AP-345 (IL), AP-345 (JP), AP-345 (RW), AP-345 (US)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW182A
SonicWall Analytics - Subscription licence (3 years)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW631A, JX990A, JX991A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (3 years)
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option - Extended service agreement (renewal) - parts and labour - 1 year - pick-up and return - response time: NBD - must be purchased within 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
Electronic HP Care Pack Installation Service - Installation - on-site - 9x5 - for Color LaserJet Enterprise M555; LaserJet Enterprise M554; Scanjet Pro 3000 s4, N4000 snw1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX940A, JX942A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 1-99 licences - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW812AR, JW814AR
Parallels Desktop for Mac Business Edition - Subscription licence (3 years) - 1 user - academic, volume - 101-250 licences - Mac
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - 4 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Linux Enterprise Server w/3 Years 24x7 Support - 4 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW237A, JY741A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
Cisco FirePOWER Threat Defense - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4120T-T=
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW328AR, JY746A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW091A
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro N4000 snw1 Sheet-feed
Zebra OneCare Select with Comprehensive and Battery Refresh - Extended service agreement - parts and labour - 3 years - on-site - response time: SBD - must be purchased within 30 days of the product purchase - for QLn 220, 320, 420
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (3 years) - 1 gateway - includes entitlement for 3 years to Spotlight Secure Connector
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
MERAKI MX75 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1YR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 1-9 licences - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 5000-10000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW824A, JW826A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for NetSight Advanced - upgrade licence - 50 managed devices, 500 APS - upgrade from 25 managed devices, 250 APS - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW771A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL260A#ABB
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 9650; SuperMassive 9600
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX939A, JX940A, JX942A
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR4145T-TMC=
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY791A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 793310R-B21, 793312R-B21, 793314R-B21
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 250 users - phone consulting - 1 year - 24x7 - for P/N: EB1639056
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: C8R44A#ABB
LanSchool - Site Licence (subscription licence) (1 year) + Technical Support - 1 school (up to 2000 devices) - academic - includes access to LanSchool and LanSchool Air
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH951A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route Base Server - 1 pack - ESD - phone consulting - 3 years - 9x5
Electronic HP Care Pack Critical Advantage - Technical support - for VMware Lab Manager 4 Cloud Director w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Metrocluster for Linux 3PAR x86 w/1 Year 24x7 Support - 4 - 8 processors - phone consulting - 4 years - 24x7 - response time: 2 h
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
HPE - Subscription licence (5 years)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
Extreme Networks ExtremeWorks Return to Factory - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: AL590003F-E6
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8770A#ACD, J8770A#ACE, J8770A#ACQ, J8770A#AKM, J8770A#SMG
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 793310R-B21, 793312R-B21, 793314R-B21, 816814R-B21, 816815R-B21, 816816R-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 752689-B21
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ270
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
C9200CX Cisco DNA Advantage 5Y Term License 8P
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Hortonworks Data Flow Edge MiNiFi - Subscription (1 year) + 1 Year 24x7 Support - 1000 agents - ESD
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Juniper Networks Intrusion Detection and Prevention for SRX550 - Subscription licence (5 years) - 1 device
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
Extreme Networks ExtremeWorks Managed Services ResponsePLUS Next Business Day Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: NBD - for P/N: 30138
Juniper Networks Unified Threat Management for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
Synology Device License X 8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 3 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour (for 12TB storage array) - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY791A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Red Hat Enterprise Virtualization - Standard subscription (5 years) + 5 Years 24x7 Support - 2 sockets
HPE Installation Service - Installation / configuration - 1 incident - on-site - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView for Cisco B22HP Fabric Extender - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW267A, JW272A
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - pick-up and return - 9x5 - for Chromebook 14, 14a, 14b, 15; Chromebook x2; x360; ENVY 17; Stream 11, 13, 14; Stream x360
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48-HW
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410; P500; P510; P520; P520c
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
D-Link Assist Silver Category A - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for D-Link DSN-610, 640; DGS 3630; DWS 3024, 3160, 4026; DXS 1100, 3400; Web Smart DXS-1210-12
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JG735A#ABB, JG735AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-24PS-L, WS-C3650-24PS-L-RF, WS-C3650-24PS-L-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JX923A
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for VMware ESXi - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 850
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - must be purchased after 30 days from product purchase, for licences to be utilised on non-Zebra device terminals, Zebra partner acting as 1-st line of response - phone consulting - 3 years - 8x5 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: 4 h - for P/N: WS-C3560CX-12PC-S, WS-C3560CX-12PCS++, WS-C3560CX12PCS-RF, WS-C3560CX12PCS-WS
Cisco Partner Support Service Software Upgrade - Technical support - for NXOS-ES-XF2 - phone consulting - 1 year - 24x7 - for P/N: NXOS-ES-XF2, NXOS-ES-XF2=
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/1 Year 9x5 Support - 100 concurrent connections - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL322A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Computrace Mobile Basic - Subscription licence (4 Years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Cloud Managed RDS - Subscription licence (3 years) - 1 user - hosted - non-commercial
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Collaboration Flex Plan Contact Center On-Premises Unified Contact Center Express Premium - Subscription licence - 1 concurrent agent
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960X-48TS-L, WS-C2960X-48TS-L++, WS-C2960X-48TSL-RF, WS-C2960X-48TSL-WS
datAshur BT Management Console - Subscription licence (3 years) - volume - 1-99 licences
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
2 Year Extended Warranty - Up to 91"
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5g
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY791A
MINIMUM REPAIR CHARGE SVCS MGL 1000I/1100I
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 9x5 - response time: 2 h
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya WLAN Orchestration System - 50 access points - phone consulting - 1 year - 24x7 - for P/N: WLC0050WOS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW227A, JW227AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for HPE 5900AF-48G-4XG-2QSFP+ Switch
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service SWSS - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX936A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 2 processors - consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for NSa 6700
Veritas Essential Support - Technical support (renewal) - for VERITAS NetBackup Platform Base - Complete Edition with Flexible Licensing - On-Premise licence - 1 front end TB plus - GOV - GLP - phone consulting - 2 years - 24x7 - response time: 30 min
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch (32 ports) - for P/N: MS410-32-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch (32 ports) - for P/N: MS410-32-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - upgrade from VMware vShield App - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Node - 4 processors - phone consulting - 1 year - 24x7
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 3 years - 24x7 - for Firebox M370
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 5; P15v Gen 2; P16 Gen 1; P16 Gen 2; P17 Gen 2; T15g Gen 2; T15p Gen 2
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
Microsoft Audio Conferencing Extended Dial-out - Subscription licence - 1 user - hosted - academic, volume - All Languages - Canada, United States
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1 DAY
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1399, 02-SSC-1469
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen10
SonicWall Analytics - Subscription licence (3 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW822A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years (2nd/3rd year) - pick-up and return
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY793A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL376A
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZT610
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 437504-B22R
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70q Gen 3; M70s Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4
HPE Installation & Startup Service - Installation / configuration - on-site - for Apollo pc40, sx40
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
QNAP Extended Warranty Yellow Label - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) (3rd/4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C6807-XL-S6T-BUN
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Intune - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
NEC Warranty Extension - Extended service agreement - parts and labour - 1 year (5th year) - carry-in - for P/N: 60004575
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JG371A#ABB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCloud Request Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
Microsoft Dynamics 365 for Sales - Software assurance (upgrade licence) - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 2 - Win - Single Language
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ370
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
AudioCodes Customer Support - Extended service agreement - 1 year - shipment
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
AppDynamics Advanced Test & Dev Edition APM Any Language - Term License - hosted
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
NVIDIA Grid Virtual PC - Subscription licence renewal (4 months) - 1 concurrent user
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZC300
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 2 years - on-site - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW806A, JW808A
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (2 years)
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume
Cisco Digital Network Architecture Advantage - Term License (7 years) - 48 ports - for P/N: C9300-48H-A, C9300-48U-A-WS, C9300-48UB-A, C9300-48UN-A, C9300-48UXM-A
datAshur BT Management Console - Subscription licence (1 year) - volume - 1000-1999 licences
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL20 Gen9, DL20 Gen9 Base, DL20 Gen9 Solution
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch (16 ports) - for P/N: MS410-16-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch (16 ports) - for P/N: MS410-16-HW
NVIDIA Grid Virtual PC - Subscription licence renewal (51 months) - 1 concurrent user
Synology Physical Warranty - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for Disk Station DS1520, DS1621, DS1821, DS420, DS720, DS920, DX517; RackStation RS819, RX418
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
Corel PDF Fusion - Maintenance (1 year) - 1 user - CTL - Level D (61-120) - Win - English
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC72
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Standard product group - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
HPE Easy Connect Premium - Subscription licence (5 years) - 1 server - non-commercial - United Kingdom, United States - for ProLiant EC200a Expansion, EC200a Premium
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW831A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 470 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Cisco CON-ECMUS-LN3524LK
Cisco Meraki MX600 Advanced Security - Subscription licence (1 year) - for P/N: MX600-HW
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 named users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD - 1 device - academic, volume, GOV - 100-199 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JX940A, JX942A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Synergy 480 Gen10
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ350
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
Cisco FirePOWER Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4120T-TM=
dotConnect for Oracle Mobile Standard Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence (1 year) - 1 device
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
Zebra Technical and Software Support - Technical support - for Zebra Master Terminal Emulation Pool Server - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP 260 G4, 285 G6, 295 G6; Desktop Pro A 300 G3; ProDesk 40X G6; ProOne 400 G6, 440 G6
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Digital Network Architecture Essentials - Term License (3 years) - 24 ports
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C887VA-K9, C887VA-K9-RF, C887VA-K9-WS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M880z, MFP M880z+, MFP M880z+ NFC/Wireless direct
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASA5525VPN-EM750K9, ASA5525VPNEM750KRF
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-48-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW831A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Return to Depot with Defective Media Retention - Extended service agreement - parts and labour - 4 years - 9x5 - repair time: 3-7 business days - for EliteBook 1050 G1; EliteBook x360; ZBook 15u G5, 15u G6
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW298A, JW299A, JY758A
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for PowerEdge R710, R740
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for R-PI36-SW-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JE074B#AKL, JE074B#AKM, JE074B#ARB, JE074B#ARE, JE074B#ARM, JE074B#B2B, JE074B#B2C
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW223A
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941A, BB941AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
Cisco Meraki MS Series 320-48 - Subscription licence (5 years) - for P/N: MS320-48-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW186A
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 500-999 licences - Win, Android, Link-OS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Cisco CX Success Tracks Level 2 - Technical support - for C9200CX-DNA-A-8=, C9200CX-DNA-A-8, C9200CX-8-E-A - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support (renewal) - 1 device - volume - 251-1000 licences - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY791A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - 100 users/devices - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG735A#ABB, JG735AR
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
Lenovo Committed Service Essential Service + YourDrive YourData - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P/N: 7Y75CTO1WW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra Mobile Computer CONFIGURATION DESIGN WORKSHOP - Configuration - 1 day - on-site
Cisco MERAKI MX68 SDW ENTERPRISE
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ370W
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 3650, 3650 High Availability
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
SonicWall Comprehensive Anti-Spam Service for TZ 350 Series - Subscription licence (1 year) - 1 appliance - for P/N: 02-SSC-0942, 02-SSC-1843
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - 13x5 - for Color LaserJet Pro CP1025, CP1025nw, M252dw, M252n
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
Electronic HP Care Pack Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Cisco Software Application Support - Technical support - for ESS-AC-SPL-RTU-1= - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
Dell Upgrade from 3Y ProSupport to 5Y ProSupport Plus 4H - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW247A, JW248A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Overland Tandberg Level 2 - Installation / configuration - on-site - for NEO 4100, 4200
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open - All Languages
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE Serviceguard for Linux Oracle Toolkit - 1 cluster - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Cisco Digital Network Architecture Essentials - Term License (1 month) - 1 switch (48 ports) - for renewal only
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Managed MFP M775fm, MFP M775zm
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HP Performance Center - (1 year) - volume
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Forefront Endpoint Protection - Subscription licence - 1 user - academic, Enterprise - Open Value Subscription - Level E - Win - All Languages
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 250 additional nodes - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen9
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 13 3380, 3190, 31XX 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
HP Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Virtual Connect Fl
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G5, 15 G6, Studio x360 G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 200 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 843407-B21, 851341-B21
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Rights Manager - 1 licence - phone consulting - 3 years - 9x5
Cisco Digital Network Architecture Essentials - Term License (5 years) - 12 ports
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW328AR
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreFabric SN4000B FICON Accelerator - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
HPE 24x7 Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM300
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for TROY Secure Document Printing Solution - 301-400 licences - phone consulting - 3 years - 9x5 - for TROY Secure Document Printing for Cerner Linux CUPS
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/3 Years 24x7 Support - subscription - 1 server - 32/64-bit - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
Microsoft PowerApps Additional File Storage - Subscription licence (1 month) - hosted - academic, volume, Student, Faculty - All Languages
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 870 - phone consulting - 3 years - 24x7
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
APC Start-UP Service 5X8 - Installation / training - 1 incident - on-site - 8x5 - for Silcon 400KW, 480KW, 500KW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW774A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from VMware View Enterprise - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX68-HW
WinZip Self-Extractor - Maintenance (1 year) - 1 user - CLP - Level B (10-24) - Win - English
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ470W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for PowerEdge R230
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 24x7
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo r2200, r2600, r2800, r2800 with Expander; ProLiant XL170r Gen9
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE PLATFORM ADVISORY WORKSHOP L2
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M70s Gen 3; ThinkStation P300; P310; P320; P330; P330 Gen 2; P34X; P35X; P360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
EaseOfCare 5 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Scale Series
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 25 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-3464
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 3YR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX943A, JX944A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Honeywell Software Client Pack - Maintenance (3 years) - Android
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ270W
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL256A#ABB
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960C-8TC-S, WS-C2960C-8TC-S-RF, WS-C2960C-8TC-S-WS
Juniper Networks - Subscription licence (1 year) - 25 devices
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW263A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW649A, JW650A, JW651A, JW652A
HPE 24x7 Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
Sony PrimeSupport Pro - Extended service agreement - parts and labour (for display with 83" diagonal size) - 2 years (4th/5th year) - for Sony FWD-83A90J
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY791A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - consulting - 1 year - 9x5
Cisco Digital Network Architecture Essentials - Term License (5 years) - 12 ports
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP-INFRA-FI96, UCS-SPINFRAFI96-RF, UCS-SPINFRAFI96-WS
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY791A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet 1000, 1110, 3000, D2660, Ink Advantage 1115; ScanJet 200, 300
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW771A
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment - 10 servers - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce DS-50000, DS-50000N, DS-60000, DS-60000N, DS-70000, DS-70000N
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce Pro WF-M5298DW
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; L590; T49X; T590; X39X
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 4 years - 9x5
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C9364C, N9K-C9364C=, N9K-C9364C-RF, N9K-C9364C-WS
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW275A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSa 4600, 4600 High Availability, 4600 TotalSecure
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - for Datalogic Single Slot Dock, Single Slot Dock Ethernet Module
Hewlett Packard Enterprise HG6E9E
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp C PJB projectors) - 5 years - shipment - response time: 24 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP 3100-8-PoE v2 EI Switch
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
TSS Preowned Desktop 8x5 1YR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for NSa 2700
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW148A
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - NFR - for SonicWall TZ370W
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Surestore Secure Manager Virtual Array - consulting - 5 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
SentinelOne Vigilance Readiness - Subscription licence (1 year) - volume, corporate - up to 1000 licences
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C500V/DN, C500V/DNM, C500V/N
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
Juniper Networks Unified Threat Management for SRX240 Services Gateway - Subscription licence (1 year) - 1 device
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Secure Fabric OS - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH147A#ABB, JH147AR
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HP Analytics Proactive Management Premium Service - Subscription licence (1 year) + 1 Year Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW806A, JW808A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SP7-INFR-FI48, UCS-SP7INFRFI48-RF, UCS-SP7INFRFI48-WS
HP Performance Center Load Generator Dedicated - Subscription (1 month) - hosted
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW831A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkCentre M625; M630; M70; M72X; M75; M75s Gen 2; M75t Gen 2; V50t-13; V530; V530-15
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 38 months - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Hewlett Packard Enterprise H9PG3E
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Installation Service Non-Standard Hours - Installation - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for HP Business Slim, N223, N246, V194, v197, V212, v213, V214, v243, V270, vh22, VH240, VH27
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual Apps - Subscription licence renewal (14 months) - 1 concurrent user
TADL Assist Warranty Extension - Extended service agreement (renewal) - replacement ( 4th and 5th year )
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased up front with the hardware (or within 30 days thereafter)
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 7500, 7590
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
Cisco Digital Network Architecture Advantage - Term License (5 years) - 1 access point - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXE-E-WS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZC300
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 50 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 100-199 licences - for Cisco IronPort Email Security Appliance C170
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW241A, JW243A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 57 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW831A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service for NSA 2650 - Subscription licence (1 year) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 867056-B21, 867056-B21#ABA
datAshur BT Management Console - Subscription licence (2 years) - volume - 2000+ level
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for WorkForce Pro WF-M5298DW, WF-M5298DW (MEA)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Standard w/1 Year 9x5 Support - 25 VMs - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
PSS SWSS UPGRADES Cisco ASR 1000 Advanced IP Services Lice
Cisco Adaptive Security Virtual Appliance ASAv10 - Term Subscription (1 year) - 1 Gbps - ESD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479dw, MFP M479fdn, MFP M479fdw, MFP M479fnw
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (2 years) - 100 users - for P/N: 01-SSC-7416
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX84-HW
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX84-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (4 Years)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW771A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year Premium Support - 15 moonshot cartridges - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 500+ level - phone consulting - 5 years - 9x5
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 1 year
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N7K-C7009-B2S2-R, N7K-C7009-B2S2R-WS
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24XS-E, WS-C3850-24XS-E-RF, WS-C3850-24XS-E-WS
Cisco Meraki MS Series 320-48LP - Subscription licence (1 year) - for P/N: MS320-48LP-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5500-24G, A5500-24G-SFP, A5500-48G
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MX600-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HP Performance Center Wireless - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Cisco Meraki Systems Manager Enterprise - Subscription licence (1 day) - hosted
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 1 location - phone consulting - 3 years - 24x7 - response time: 2 h
WatchGuard XTMv Datacenter Intrusion Prevention Service - Subscription licence (1 year) - 1 virtual appliance
NetApp 4hr Parts Replacement SupportEdge PartnerSelect TechCARE Professional S/N 952052003572 952053000291 01/04/24 - 31/03/2025
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
IntelliJ IDEA 20-49 Ultimate Commercial Annual Subscription(Each) (media: ESD Version: 15 End-user details required Minimum order quantity: 20) (471)
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba Intelligent Management Center High Availability - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 1/1/1 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ProDesk 400 G7, 405 G6, 405 G8
SonicWall Advanced TotalSecure Email - Subscription licence (2 years) - 500 users
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 870 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 1-9 licences - Win
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (2 years) - Secure Upgrade Plus - Essential Edition
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z
Cisco Digital Network Architecture Advantage - Term License - 1 licence
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 51 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Epson Cover Plus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - response time: 2 days - for SureColor SC-P20000, SC-P20000SE
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1001-HX
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL172A, JL172A#ABA, JL172A#ABB, JL172A#ACC, JL172A#BB, JL172AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG), IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Control Environment - 10 servers - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Apollo sx40
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
SWSS UPGRADES Security License for Modular Platforms
Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: 17122
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Subscription licence (3 years)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Unified Threat Management for SRX340 Services Gateway - Subscription licence (5 years) - 1 gateway
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for LaserJet 5200, 5200dtn, 5200L, 5200Lx, 5200n, 5200tn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW774A
Red Hat Enterprise Linux Server - Standard subscription (1 year) + Red Hat Support - 2 sockets, 1 physical/virtual node
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
Zebra OneCare for Enterprise Essential with Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX220 Services Gateway - Subscription licence (3 years) - 1 device
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 2 business days - for Magellan 3550HSi
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC9300
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce DS-7500, DS-7500N
Cisco SMARTnet Software Support Service - Technical support - for LIC-TP-10X-ROOM - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR-920-24SZ-IM, ASR-920-24SZ-IM-RF
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Advanced Gateway Security Suite Bundle for SOHO 250 Series - Subscription licence (1 year) - for P/N: 02-SSC-0938, 02-SSC-1815
SonicWall Software Support 24X7 - Technical support - for SonicWALL Secure Mobile Access 500v - up to 25 users - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Advanced Exchange to 5Y Basic Advanced Exchange - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - response time: NBD - for UltraSharp UP3221Q
Avocent Silver Hardware Maintenance - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Dell DAV2108
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 3 years - 9x5 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT421
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
DriveSecurity - Subscription licence (1 year) - volume - 500-999 licences - Win, Mac
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-6099, 02-SSC-6100, 02-SSC-6101, 03-SSC-0010, 03-SSC-0011, 03-SSC-0012
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW818A, JW820A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH301A#AC4
Extreme Networks NetSight - Subscription licence (1 year) - 64 access points
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JY986A
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - additional product, Open, add-on to Office Pro Plus - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
Cisco Threat Defense Threat and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2110T-TC=
HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - pick-up and return - 9x5 - for ZBook 14u G4, 14u G6, 15 G4, 15u G3, 15u G4, 15u G5, 15u G6, 17 G2, 17 G3, 17 G4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW328AR
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4321R-V/K9, ISR4321-V/K9, ISR4321-V/K9-RF, ISR4321-V/K9-WS
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 6700
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 2 PB capacity - consulting - 4 years - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Juniper Networks Juniper-Sophos Anti-Virus for SRX650 Services Gateway - Subscription licence (5 years) - 1 device
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW771A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW772A, JX920A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - for Aruba AirWave
Cisco Meraki Enterprise - subscription licence (3 years) - 1 switch
Zebra ENTBRX Zebra OneCare Technical and Software Support 8 x 5, renewal of existing contract. 3 year duration, does not include comprehensive coverage.
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW629A
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for C1F1PISR4330SK9 - phone consulting - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Intrusion Detection and Prevention for SRX1400 - Subscription licence renewal (1 year) - 1 device
SWSS UPGRADES Nexus 9300 48 Port upgrade License for E
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C579R, WF-C579RD2TWF, WF-C579RDTWF, WF-C579RDWF
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE CONVERGED MANAGEMENT WSHOP SVC
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP A5500-48G EI Switch
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Stream Plan 1 - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - Single Language
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, 17 G3, Studio G3
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ570W
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
EaseOfCare 5 Year 5 Day Warranty for Magellan 9300i Scanner Only Series
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW798AR
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - carry-in - repair time: 15 business days - for Intermec PM42
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 1000 endpoints - ESD
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for Firebox T10
HPE Software Technical Support - Technical support - for VMware vCloud Director - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
Cisco Smart Net Total Care Software Support Service - Technical support - for HX-VSP-6-5-STD-D - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for NetSight Advanced - licence - 10 devices, 100 access points, 25 remote clients - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AP863B#A1X, AP863B#AKL, AP863B#ARM
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
APC InfraStruXure Follow On Preparation - Installation / configuration - business hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 25
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5525-FPWR-K9, ASA5525-FPWR-K9-RF, ASA5525-FPWR-K9-WS
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW635A
Cisco SMARTnet Software Support Service - Technical support - for C1FPAIR1000K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW231A
C9500 CISCO DNA EA Advantage 24Y4C
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3850-24XS-S, WS-C3850-24XS-S-RF, WS-C3850-24XS-S-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL320A
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX650 Services Gateway - Subscription licence (3 years) - 1 device
Cisco Email Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (4 Years) - 1 concurrent user
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
Canon Easy Service Plan - Extended service agreement - parts and labour - 5 years - on-site - response time: next day - for imagePROGRAF iPF815, iPF815 MFP, iPF825, iPF825 MFP, iPF8300, iPF8300S
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b2000
Red Hat Enterprise Linux for Virtual Datacenters - Premium subscription (3 years) + Red Hat Support - 2 sockets
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JX949A, JX950A
Cisco SMARTnet Software Support Service - Technical support - for L-LIC-CT5508-250A, LIC-CT5508-250A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-250A, L-LIC-CT5508-250A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware GSX Server - 4 processors - consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Matrix Operating Environment / HPE Insight Control - 8 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL320A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JY792A
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (3 years)
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting (for 10Gb WAN Upgrade) - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for N93-SERVICES1K9, N93-SERVICES1K9= - phone consulting - 1 year - 24x7 - for P/N: N93-SERVICES1K9, N93-SERVICES1K9=
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Azure Advanced Threat Protection for Users Add-on - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open, add-on to Microsoft Advanced Threat Analytics - All Languages
Red Hat Network Satellite Flexible License - Standard subscription (3 years) + 3 Years 24x7 Support - Linux
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
Cisco Digital Network Architecture Essentials - Term License - 1 switch (12 ports) - EA
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8994A#ABB
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C897VA-K9, C897VA-K9-RF, C897VA-K9-WS
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T830
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Add-On - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL253A#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Networks Network Access Control Identity & Access - 12000 end-systems - phone consulting - 1 year - 24x7
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Swytch, Swytch Laptop Link for Video Conferencing in Meeting Rooms
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Standard Edition - OEM - upgrade from VMware vCenter Server Foundation - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL320A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Virtual Storage Appliance - 32 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HP Absolute Data & Device Security for Education Premium - Subscription licence (2 years) - Win, Mac, Android
APC Extended Warranty - Technical support - for InfraStruXure Central Enterprise - phone consulting - 1 year - 24x7 - for P/N: AP9475
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BC023A#ABB, BC023A#ABU, BC023A#AC3, BC023A#ACE, BC023A#AKJ, BC023AR, BC023AR#ABA
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
XML Editor Enterprise - - Win
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960XR-24TS-I, WS-C2960XR24TSI-RF, WS-C2960XR-24TS-I-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Installation Service - Installation (for single chassis with 1 blade server) - 9x5 - for P/N: 437504-B22R
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - 1 location - phone consulting - 4 years - 24x7 - response time: 2 h
Hewlett Packard Enterprise H9BH0E
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T55
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Additional Print Release Station - ESD - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki MV Sense - Subscription licence (10 years)
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Customer Service - All Languages
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - for P/N: MX65-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL376A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Depot - Extended service agreement - parts and labour - 3 months (37th, 38th and 39th) - for ThinkPad 11e (2nd Gen); L380; L470; T450; T540; W54X; X250; ThinkPad Yoga 11e (2nd Gen)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW298A, JW299A, JY758A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW257AR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q2S16A, R0P01A, R0P01AR
PostgreSQL Data Access Components (PgDAC) Standard Edition - Site Licence (subscription licence renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-48P-E, WS-C3850-48P-E-RF, WS-C3850-48P-E-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen10
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 100 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW204A, JW205A, JW206A, JW207A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Arista A-Care 4-Hour Replacement Service - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - for P/N: JH942A, JH943A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Plantronics Manager Pro - Subscription licence (1 year) - 2500-11000 users - hosted - with Acoustic Analysis Suite
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
HP Absolute Data & Device Security Professional - Subscription licence (4 Years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T1530, T1530 PostScript
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCenter Server Foundation - OEM - phone consulting - 3 years - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4510RE-S8+96V+, WSC4510RES896V+-RF, WSC4510RES896V+-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra AirDefense Service Platform Commissioning - Installation / configuration - on-site
Cisco Independent Software Vendor Application Services - Technical support - for VMW-VSP-EPL-D5A=, VMW-VSP-EPL-D5A - phone consulting - 5 years - 24x7 - response time: 1 h
HPE Proactive Care Advanced Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 with Defective Media Retention - Technical support - for HPE StoreOnce 2000 Catalyst - phone consulting - 3 years - 24x7 - response time: 2 h - for P/N: BB858AAE, BB859AAE, BB887A, BB887AAE, BB887AR
Cisco Web Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 10001-20000 licences
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-48TD-L, WS-C2960X-48TD-L++, WS-C2960X-48TDL-RF, WS-C2960X-48TDL-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: B7E16AR#ABH, B7E17SB, B7E18SB, B7E19SB
HP e-SupportPack - Extended service agreement - parts and labour - 1 year - on-site - for NetServer E200, E30, E40, E45, E50, E55, E55 Gold, E60
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Meraki Insight Small - Subscription licence (10 years) - up to 250 Mbps
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX943A, JX944A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HPE 12508
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Additional Print Release Station - ESD - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Elo Extended Warranty Advance Unit Replacement - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - repair time: 14 days - must be purchased within 2 years of the product purchase - for EloPOS System i2, i3, i5; Elo PayPoint, PayPoint Plus; I-Series ESY15, ESY22
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement (for ultra high printers) - 3 years - shipment - response time: NBD - for Officejet Pro 8720, 8725, 8728, 9020, 9022, 9025, 9028
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkCentre M60, M60q Chromebox, M70q Gen 3, M70t Gen 3, ThinkCentre neo 50q Gen 4
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW781A, JW782A
WatchGuard LiveSecurity Service - Technical support (renewal) - for WatchGuard XTMv Medium Office - phone consulting - 1 year - 12x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 - 2 processors - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term License (3 years)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft / Novell Software - consulting - 1 year - 24x7
HP Care Pack Software Technical Support - Technical support - for SuSE Linux for IA-32 - 8 processors - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Avaya IPSEC - 500 users - not for Virtual Appliance - phone consulting - 1 year - 24x7
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - for WorkForce Pro WF-6090D2TWC, WF-6090DTWC, WF-6090DW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - response time: NBD
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Officejet 75XX; Officejet Pro 7720, 8500A A910, 87XX, 90XX, K8600
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
Electronic HP Care Pack Standard Response Hardware Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - for Point of Sale System rp203; Server rp7400
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N2348UPQ-BA-BUN, N2348UPQ-BA-BUN++
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH148A#ABB, JH148AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
Wireless Cisco DNA On Prem Advantage 1Y Renewal Term Lic
EcoStruxure IT Expert - Subscription licence (3 years) - 10 nodes
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Windows Server 2012 Datacenter Edition - Subscription licence (5 years) - 1 appliance - non-commercial - United Kingdom, United States - for ProLiant EC200a Base, EC200a Expansion, EC200a Premium
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for eserver xSeries 235; eServer xSeries 255; 366; RXE-100; System x3655
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks NAS B3000 With Storage
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
SonicWall Analytics (Syslog) - Subscription licence (1 year)
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/3 Years 24x7 Support - 4 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC72
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AIR-AP1852IEK9C-RF, AIR-AP1852IEK9C-WS, AIR-AP1852I-EK9-RF, AIR-AP1852I-EK9-WS
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: SG550X-48-K9-UK, SG550X-48-K9-UK-RF
Cisco Smart Net Total Care Software Support Service - Technical support - for R-PI310-SW-K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY792A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW244A, JW245A, JW246A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL1000 Pass-Thru System
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW263A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: K2Q12AR, K2Q15AR, M0T57AR, M0T58AR, M0T59AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 11.52TB cache storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B64B, Q8B64BR, Q8C28B, Q8C50B, Q8D01B
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ075A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW244A, JW245A, JW246A
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - unlimited storage - phone consulting - 1 year - 24x7 - response time: 1 h
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ270
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Performance Cluster Manager w/3 Years 24x7 Support - 1 node - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 2600, 2650
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for WorkForce DS-70000, DS-70000N
Skype for Business Server Online (Plan 2) - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product, Open - Win, Mac - Single Language
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW789A
Hewlett Packard Enterprise HF9C0E
Quantum StorageCare Silver Software Support Plan - Technical support - for Quantum vmPRO SmartMotion - 5 sockets - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A, Q1J10AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R70A, K2R70AR, P9M56A, Q0F52A, Q0F68A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 1 year - pick-up and return - 9x5 - for HP 470 G8; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB904A, BB904AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 1 location - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9500-16X-A, C9500-16X-A=, C9500-16X-A-RF
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from VMware View Enterprise - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for HPE D2220sb Storage Blade; StorageWorks D2200sb PCIe Storage Blade
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 25-49 licences - includes ATP for Office 365 or G Suite
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for battery only) - 3 years - carry-in - repair time: 2 business days - for Memor 10
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Factory Express - Extended service agreement - 1 year - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
NETGEAR Business Central Wireless Manager - Subscription licence (1 year) - 10 access points - hosted
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-AP2802I-E-K9, AIR-AP2802I-EK9-RF, AIR-AP2802I-EK9-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour (for File Controller) - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 5 years - on-site - 9x5 - response time: NBD
ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 7309BF7, 7309BF9, 7309BR6
Zyxel Content Filtering/SecuReporter Premium/SPS - Subscription licence (1 year) - for Zyxel USG20W-VPN
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 5 years - carry-in - 9x5 - for ProBook 430 G6, 430 G7, 430 G8, 440 G6, 440 G8, 44X G9, 450 G6, 450 G8, 455 G9
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW772A, JX920A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-FI-6248-PS-BUN, UCS-FI6248PSBUN-RF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 75-2499 licences - Win, Pocket PC, Android, Link-OS
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 500-1499 licences
HPE Installation Service Non-Standard Hours - Installation - on-site - for P/N: P21440-291, P21440-371, P21440R-001, P21449-291, P21449-371, P21449-AA1, P21449R-001
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 642136-371, 642137R-001, 669804R-B21, 669805R-B21, 703930-371, 710726-S05
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY793A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vShield Endpoint w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day - for DAT 72x6e
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HPE 5930 BF AC Bundle, 5930 FB AC Bundle
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Lenovo Tech Install CRU Add On - Installation - 1 year - on-site - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL with KMIP - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JX968A, JX969A
HPE Nimble Storage Pro Installation Service - Installation - on-site - for P/N: Q2Q47A, Q2Q48A, Q2Q49A, Q2Q50A, Q2Q51A, Q2Q52A, Q2Q53A, Q2Q54A, Q2Q55A, Q2Q56A
HPE - Technical support - 1 year
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 2 ports - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW257AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS14-24
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR2120-ASA-K9, FPR2120-ASA-K9-RF, FPR2120-ASA-K9-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Barracuda Load Balancer Virtual License 540 Subscription 1 Month
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW227AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft 365 Apps for enterprise - Subscription licence (1 month) - 1 user - academic, Enterprise - Open Value Subscription - Open Student - Win, Mac - All Languages
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
Plan SaaS Manager All user bands
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-2K-K9 - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: A9K-MPA-20X1GE, A9K-MPA-20X1GE++=, A9K-MPA-20X1GE-RF
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Job Accounting Basic Reporting Module - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP A5800-48G-PoE Switch
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Advanced Exchange with Accidental Damage Protection - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY720A, JY720AR, JY722A#ABA, JY722AR, JY726A, JY978A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Enterprise Edition - upgrade licence - 10 named users - OEM - ESD - upgrade from VMware Horizon Advanced - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft 365 A5 Compliance - Subscription licence - 1 user - hosted - academic - School - from Azure Information Protection Premium P2 - All Languages
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ElitePad 1000 G2; MX12; Pro Tablet 608 G1; Pro x2; TX1 POS Solution
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW223A
Juniper Networks Intrusion Detection and Prevention for SRX210 - Subscription licence (3 years) - 1 device
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP A5800-48G-PoE Switch
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
SWSS UPGRADES Prime Infra 1.x 2.x LF to PI 3.0 LF Up
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW263A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY792A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard w/3 Years 24x7 Support - upgrade licence - OEM - ESD - upgrade from VMware vCloud Suite Enterprise - phone consulting - 3 years - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; ProDesk 600 G1; Workstation Z2, Z240, Z6 G4, Z8 G4
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL074-61001, JL074A#ABB, JL074AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 1501-3000 licences - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 4200 - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW653A, JW654A, JW654AR, JW655A, JW656A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCSB-B200-M5, UCSB-B200-M5=, UCSB-B200-M5-RF, UCSB-B200-M5-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 100 devices - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JG875A#AC3, JG875A#AC4
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR, Q0F22A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Veeam Backup for Microsoft Office 365 - Subscription licence (5 years) + 24x7 Support - 1 end-user mailbox - OEM, public sector - ESD - min. of 10 licenses - Win
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 250-499 licences
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR, Q0F13A
HPE LoadRunner Wireless Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Quality Center Enterprise Edition with Business Process Testing - Subscription licence (3 months) - 1 concurrent user - hosted
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL80 Gen9, DL80 Gen9 Base, DL80 Gen9 Entry
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/1 Year 24x7 Support - unlimited sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW227A, JW227AR
HPE Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for IA32 - consulting - 1 year - 9x5
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 3001-4000 licences
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX943A, JX944A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M75n IoT; M75s Gen 2; M75t Gen 2; ThinkEdge SE50; V50s-07; V530-15; V55t-15
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JY792A
Cisco Digital Network Architecture Essentials - Term License (5 years) - 48 ports - for P/N: C9200L-48P-4X-E-WS, C9200L-48PXG-2Y-E, C9200L-48PXG-4X-E, C9200L-48T-4G-E-WS
Commercial LG up to 55" 3-5 Year Box Swap Warranty
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence (5 years) - 1 device
SonicWall TotalSecure Email - Subscription licence (1 year) - 1000 users
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Red Hat Enterprise Linux Server for HPC Compute Node - W/ Smart Management - subscription licence (1 year) - 2 sockets - ESD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD
SonicWall Comprehensive Anti-Spam Service for NSA 5650 - Subscription licence (1 year) - 1 appliance - for NSa 5650, 5650 High Availability
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for Network Security Virtual (NSV) 270 Virtual Appliance High Availability
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL325 Gen10, DL325 Gen10 Entry
SonicWall Analytics (Syslog) - Subscription licence (1 year) - for NSa 4700
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Operation - 10 racks - phone consulting - 3 years - 24x7
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - repair time: 30 days - for Mediant 2600 E-SBC
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
ASUS Warranty Extension - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 1 year (2nd year) - pick-up and return - response time: 5 business days - for FX503; ROG GL75X; VivoBook S14; S15; ZenBook 3 Deluxe UX490; Zenbook Flip S UX370
DataGrip - Subscription licence (2nd year) - 1 user - volume, commercial - 20-49 licences - ESD - Linux, Win, Mac
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Color MFP 779dn, MFP 779dns
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - 200 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Sony PrimeSupport Elite - Extended service agreement - replacement - 2 years (4th/5th year) - shipment - for RM-IP10
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15216-EF-ODD-LIC=, 15216-EF-ODDLIC-RF, 15216-EF-ODDLIC-WS
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vShield App w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ570
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Software Application Support - Technical support - for N520-S-I - phone consulting - 1 year - 24x7 - for P/N: N520-S-I
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT620
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Standard - phone consulting - 5 years - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: A9K-MPA-4X10GE, A9K-MPA-4X10GE++=, A9K-MPA-4X10GE=, A9K-MPA-4X10GE-RF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Proactive Care 24x7 Software Service - Technical support - for Aruba ClearPass Cx000V VM-Based Appliance - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C6807-XL, C6807-XL=, C6807-XL-RF, C6807-XL-WS
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Continental Clusters for Linux x86 Base Edition w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N7K-C7004, N7K-C7004=, N7K-C7004-RF, N7K-C7004-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vRealize Suite Standard (v. 7) - OEM - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Surestore Secure Manager Virtual Array - consulting - 4 years - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra DS8178
Cisco SMARTnet Software Support Service - Technical support - for C1F1PISR1100S8PK9 - phone consulting - 3 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - 1 device - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW788A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR, Q0F22A
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL460c G5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Standard - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour (for 60TB upgrade) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - unlimited guests - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX939A, JX940A, JX942A
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS12-10FPOE
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
Cisco CON-ECMUS-CSR100A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 24x7 - response time: 4 h - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW257AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - 10 virtual machines - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JZ075A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE 1606 Power Pack+ Extension SAN Switch; StorageWorks 1606 Extension SAN Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY712AR, JY714A#ABA, JY714AR, JY718A, JY976A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 500 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Officejet 7500A, 7510; Officejet Pro 7720, 8500, 8710, 8715, 9012, 9014, 9015, 9016, K8600
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW244A, JW245A, JW246A
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-2.5G-AX-1S=, L-CSR-2.5G-AX-3S= - phone consulting - 1 year - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW818A, JW820A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40, sx40
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW186A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F06A#BDL, Q0F72AR, Q0F73A, Q0F73AR, Q0F74A, Q0F74AR, Q0F75AR, Q5U47A, Q5U48A
Cisco Threat Defense Malware Protection - Term License (1 year) - 1 appliance - ESD - for P/N: L-ASA5525T-AMP=
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 9450
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Backup Server - phone consulting - 3 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960C-8TC-L, WS-C2960C-8TC-L-RF, WS-C2960C-8TC-L-WS
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N2K-C2248TPE-FA-B
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-24X-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cloudera Enterprise Data Engineering Edition - Subscription licence (1 year) + 1 Year 8x5 Bronze Support - 1 node - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 24x7
HP - Extended service agreement - parts and labour - 3 years - on-site
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ370
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (5 years)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour (for appliance with 10000 devices licence) - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY792A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 2 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS14-48
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JX922A
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 3650 - Subscription licence (3 years) - 1 appliance - for NSa 3650, 3650 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9100 Enterprise Package - 1 switch - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX944A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE Installation & Startup Service - Installation / configuration - for HPE 3PAR 20000 All-inclusive Single System Software
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-2-SW-K9 - phone consulting - 1 year - 24x7
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N9K-C9396PX-BUN
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 75-2499 licences - Win, Pocket PC, Android, Link-OS
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for CS3000 Series CS3000
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for NSsp 13700
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Hewlett Packard Enterprise Q9Y74AAE software license/upgrade 1 license(s) Subscription 3 year(s)
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
PostgreSQL Data Access Components (PgDAC) Professional Edition - Single Licence (subscription renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N2348UPQ-FA-BUN, N2348UPQ-FA-BUN++
WatchGuard Gateway AntiVirus for XTMv Large Office - Subscription licence (1 year) - 1 virtual appliance
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Unified Threat Management for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
Juniper Networks Juniper-Sophos Anti-Spam for SRX100/SRX110 Services Gateway - Subscription licence (1 year) - 1 device
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JH595A, JH596A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 1 additional node
SuSE Linux Enterprise Live Kernel Patching for SAP - Subscription (3 years) - 1-2 sockets - ESD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 846633-B21, 846633-B22
Electronic HP Care Pack Next Business Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Scanjet Pro 3500 f1
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW175AR
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Cluster Management Utility Flexible License w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW275A
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Standard Connector - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL072-61001, JL072A#ABB, JL072AR
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-10-K9 - phone consulting - 1 year - 24x7
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB917D, BB917DR
Cisco Partner Support Service Software Upgrade - technical support - for VMW-VS6-FND-K9 - 1 year
Cisco Meraki MR Series Advanced - Subscription upgrade licence (5 years) + 5 Years Advanced Upgrade Support
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 4 years - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: UCS-FI-M-6324, UCS-FI-M-6324++=, UCS-FI-M-6324=, UCS-FI-M-6324-RF, UCS-FI-M-6324-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Cisco Partner Support Service Software Upgrade - technical support - for L-MGMT3X-ASR1K9 - 1 year
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH103AR
Canon Easy Service Plan - Extended service agreement - parts and labour - 5 years - on-site - response time: next day - for imagePROGRAF iPF710, iPF710 MFP, iPF750, iPF750 MFP, iPF750 MFP M40, iPF755, iPF755 MFP
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW227A, JW227AR
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 1 named user - web support - 1 year - business hours - response time: 1-2 business days
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV50S-STD - phone consulting - 1 year - 24x7
Resource Coordination
Cisco Digital Network Architecture Essentials - Term License - 1 switch (12/24 ports)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server - unlimited capacity, 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, for CRM Professional Add-On to Office 365, Offer
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (3 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco Digital Network Architecture Advantage - Term Licence renewal (1 year) - 1 switch (48 fibre ports) - renewals only
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT3504-1A - phone consulting - 3 years - 24x7 - for P/N: LIC-CT3504-1A
Hewlett Packard Enterprise HR2P0E
HPE Helion Development Platform - Subscription licence (3 years) + 3 Years 24x7 Support - 50 servers - hosted - electronic
Cisco Partner Support Service Software Upgrade - Technical support - for CCX-11-WFM-LIC - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX952A
HPE - Extended service agreement - parts and labour - 3 years - on-site
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET51
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
Cisco Digital Network Architecture Premier - Term License - 1 switch
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki MS Series 420-24 - Subscription licence (5 years) - for P/N: MS420-24-HW
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for Brocade 6510
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP - Extended service agreement - parts and labour - 3 years - on-site
TADL Assist Warranty Extension - Extended service agreement - parts and labour - 2 years
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for SuperMassive 9200, 9200 High Availability
Zebra Technical and Software Support - Technical support - for Wavelink Communication Server or Client - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
SonicWall Network Security Manager Essential - Subscription licence (6 years) - for SonicWall TZ570W
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: FPR2110-NGFW-K9, FPR2110-NGFW-K9-RF, FPR2110-NGFW-K9-WS
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL319A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: B7E10AR, K2Q12AR, K2Q15AR, M0T57AR, M0T58AR, M0T59AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW328AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (10 years) - hosted - for P/N: MX64-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG510A#ABB, JG510AR#ABH
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - hosted
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M577, MFP M578; LaserJet Enterprise Flow MFP M577, MFP M578
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSa 2700
Zebra Technologies Z1AE-ZD420-300 OneCare Essential, 3 Year with comprehensive cover for ZD420
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48FPD-I, WSC2960XR48FPDI-RF, WSC2960XR48FPDI-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
Brocade Essential Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-G610-8-16G-0
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5525T-T=
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Integrated Lights-Out (iLO) Essentials w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 1 DAY
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 5-24 licences
APC Software Maintenance Contract - Technical support - for StruxureWare Data Center Expert - 100 nodes - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric 8/24 8Gb Bundled Fibre Channel Switch
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for UWL-11X-STD - phone consulting - 1 year - 24x7
Cisco Partner Support Service Software Upgrade - Technical support - for R-ISE-VMS-K9= - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
Cisco Threat Defense Threat, Malware and URL - subscription licence (1 year) - 1 appliance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP E4200-24G Switch
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - 9x5 - repair time: next business day - for PageWide Managed P75050dn
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M176n, MFP M177fw, MFP M274n, MFP M277dw, MFP M277n
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server - subscription - 32/64-bit - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1395, 02-SSC-1468, 02-SSC-3152, 02-SSC-3454, 02-SSC-3464, 02-SSC-3497
Cisco Smart Net Total Care Software Support Service - Technical support - for N3K-16T-UPG= - phone consulting - 1 year - 24x7 - for P/N: N3K-16T-UPG=
HPE LoadRunner SAP Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW241A, JW243A
Electronic HP Care Pack Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C2960X-24TS-L, WS-C2960X-24TS-L++, WS-C2960X24TS-L-RF, WS-C2960X-24TSL-WS
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW635A
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
HPE Installation & Startup Service - Installation / configuration
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z4 G4; ZCentral 4R
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 5000-9999 licences
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL173A#BB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 59 months - 24x7 - response time: 4 h
Microsoft Project Online with Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Project Standard - All Languages
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW328AR
Cisco Partner Support Service Software Upgrade - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Workstation - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW223A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW328AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: S3500-48PF, S3500-48PF-US
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 4 cores - phone consulting - 5 years - 24x7 - response time: 2 h
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days
Cisco SMARTnet Software Support Service - Technical support - for R-ISE-VMM-K9= - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Fastrack Option - Extended service agreement - advance parts replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT GS980M/52
ServicePac On-Site Repair - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: 4 h - for P/N: 7309BF7, 7309BF9, 7309BR6
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW635A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX64W-HW
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 1000-1999 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Chromebook 11 G9, 11MK G9, 14 G7; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Starter - 2 processors - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW831A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 5 months - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T3500 Production eMFP
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR550 7X03
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN for Remote Office Branch Office - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - unlimited capacity - phone consulting - 5 years - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for ThinkPad A285; A485; L13 Yoga Gen 2; L390; L390 Yoga; L490; L590; T49X; T590; X39X
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4451-X-VSEC/K9, ISR4451XVSEC/K9-RF, ISR4451XVSEC/K9-WS
HP Care Pack Installation Service - Installation - on-site - for HP 4202-72, 4204, 4204-44G-4SFP, 4208, 4208-68G-4SFP, 4208-96
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 2600 - 1 licence - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Infrastructure - 2 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 867156-B21#ABA, 867158-B21#B19, 867158R-B21, 867158R-B21#B19, R0R03A, R0R03B, R0R03BR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 101-500 licences - phone consulting - 3 years - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ470
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZC300
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW806A, JW808A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for EliteBook 735 G5, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 840 G5, 850 G5; EliteBook x360
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Onsite Repair - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Flex System Enterprise Chassis 8721; Flex System Enterprise Chassis 8721
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR, JL380A, JL380A#ABB
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4112T-TMC=
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 16 cores - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for HP t310 G2, t420, t430, t530, t630, t638, t640, t730, t740; Quad-Display t310
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB908A, BB908AR, BB908B, BB908BR
HP - Extended service agreement - parts and labour - 5 years - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW223A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Jetmobile Enterprise Secure Printing - phone consulting - 5 years - 9x5 - response time: 2 h
McAfee Anti-Virus - Subscription licence (a la carte) (1 year) - 1 user - volume - 500-999 licences - for Cisco IronPort Email Security Appliance C170
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW628A
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D, BB917DR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra EC55
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Priority Management Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - 1000+ seats
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
TADL Assist - Extended service agreement plus2 year C&R Lite for screens upto 73
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P21399-B21
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G4 Performance Pack
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX949A, JX950A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 826041-B21, 826041R-B21, 826090-B21, 872627-B21, 872628-B21, 872628R-B21, 873945-B21
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (5 years) - 1 gateway
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya WLAN Orchestration System - 10 access points - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour (for Replication License) - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: UCS-SP-INFRA-FI, UCS-SP-INFRA-FI-RF
Lenovo Microsoft Autopilot PKID registration (Lenovo) - Remote configuration
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Symbol DS8108; Zebra DS8108, DS8108-DL, DS8108-HC, DS8108-SR
HPE Network Configuration and Integration Service - Configuration - on-site - business hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Insight Large - Subscription licence (3 years) - up to 5 Gbps
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
Cisco Meraki Enterprise - subscription licence (3 years) - 1 switch
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW686A, JW688A, JY851A
Cisco Meraki Advanced Security - Subscription licence (10 years) - hosted - for P/N: MX64W-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW263A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JY792A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 500-999 licences - Win, Mac
Hewlett Packard Enterprise H8XV4E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen9
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY792A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for TM C3500
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks NAS b3000
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 4400 - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour (for appliance with 10000 devices licence) - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY792A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen10
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: K2Q81ACR, K2Q81SB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Meraki VMX Enterprise - Medium - Subscription licence (1 year)
Electronic HP Care Pack Software Technical Support - Technical support - for MS Windows IA-64 - consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL376A
Juniper Networks Juniper-Websense enhanced Web filtering for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (5 years) + 5 Years 9x5 Support - 1 licence
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1N05A, Q1N08A
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (3-year on-site): ThinkCentre E73; M32; M53; M600; M625q; M700; M70c; M70q; M70s; M70t; M710e; M710q; M710s; M710t; M715q; M715q (2nd Gen); M715s; M715t; M720e; M720q; M720s; M720t; M725s; M73; M73e; M75n; M75n IoT; M75q Gen 2; M75q-1; M75s Gen 2; M75s-1; M78; M79; M800; M80q; M80s; M80t; M83
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G6, 11 G7, 11A G6, 11A G8, 11MK G9, 14 G7; Chromebook x360; Stream Pro 11 G4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6900 48G 4XG 2QSFP ARM ONIE AC Switch
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter AppSpeed w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 4 years - shipment - response time: next day - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Automation Center Advanced (v. 6) - 25 OS instances - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH395AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - licence - up to 500 devices - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX919A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 60TB upgrade) - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D, BB933DR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
Microsoft Windows Virtual Desktop Access - Subscription licence - 1 device - Open Value - additional product - Win - Single Language
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M440
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for ZT400 Series ZT410, ZT420
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for Network Security Virtual (NSV) 870 Virtual Appliance High Availability
Cisco Meraki Enterprise - subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Acceleration Kit - 6 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
SonicWall Network Security Virtual (NSV) 870 Total Secure Advanced Edition - Subscription licence (3 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
NVIDIA Grid Virtual PC - Subscription licence renewal (17 months) - 1 concurrent user - academic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Recovery Manager Central Base - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW658A
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Solution Support - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9200-48P-E, C9200-48P-E++, C9200-48P-E=, C9200-48P-E-RF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW824A, JW826A
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vShield Endpoint - 25 virtual machines - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for P/N: 02-SSC-1717, 02-SSC-3569, 02-SSC-3625, 02-SSC-8397
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR2110-NGFW-K9, FPR2110-NGFW-K9-RF, FPR2110-NGFW-K9-WS
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1000-ESP200, ASR1000-ESP200=, ASR1000-ESP200-RF, ASR1000-ESP200-WS
Cisco Software Application Support - Technical support - for L-CSMPR-LIC-50 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
F-Secure Freedome VPN - Subscription licence (1 year) - 3 devices - ESD - Win, Mac, Android, iOS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
Lenovo Sealed Battery Add On - Battery replacement - 2 years - for ThinkBook 13; 14; 15; ThinkPad E440; E46X; E47X; E48X; E49X; E59X; ThinkPad Edge E445
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
PostgreSQL Data Access Components (PgDAC) Standard Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
Overland Tandberg - Extended service agreement (extension) - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Overland Tandberg RDX QuikStation 4
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for HP E24m G4, E24mv G4, E27m G4, P24vb G4, Z24q G3, Z24u G3, Z27u G3; EliteOne 1000
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 864668-B21, 864668-B21#ABA, R3R72A, R3R72B
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15454-OPT-EDFA-17=, 15454OPT-EDFA17-RF, 15454-OPTEDFA17-WS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8700A#ACC, J8700A#ACD, J8700A#ACE, J9448A#ABB, J9448A#ACD, J9448A#ACE, J9448AR#ABB
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HPE Insight Control Environment - 1 processor - OEM - consulting - 4 years - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960X-48LPS-L, WS-C2960X-48LPSL++, WS-C2960X48LPSL-RF, WS-C2960X48LPSL-WS
HPE Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (39 months) - 1 concurrent user - academic
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 20 users/devices - upgrade from Citrix XenDesktop VDI Edition - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JL186AR
Cisco Solution Support - technical support - for C9300-DNA-E-24, C9300-DNA-E-24=
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW294A, JW295A, JW296A, JW297A
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year LiveSecurity Service Plus - 1 device - for Firebox M440
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkStation P300; P310; P320; P330; P330 Gen 2
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare SV - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 days - must be purchased within 30 days of the product purchase
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence renewal (3 years) - 1 device
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: K2Q81ACR, K2Q81SB
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for 12TB storage array) - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JZ075A
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (41 months) - 1 concurrent user - academic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 10000-24999 licences - ESD
Cisco Software Application Support - Technical support - for CSMST10-4.9-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX922A
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Collection Option - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW257AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 8
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 3 years - 9x5 - response time: 2 h
Cisco MERAKI MX250 SDW ENTERPRISE
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive - Extended service agreement (renewal) - parts and labour - 4 years - carry-in - repair time: next business day - must be purchased before the standard warranty expires - for ZQ500 Series ZQ510, ZQ520
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX943A, JX944A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-64 - 8 processors - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for ScanJet Enterprise Flow 5000 s3, Enterprise Flow 5000 s4; ScanJet Enterprise Flow 5000 s5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW816A, JW819A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-AP2802I-B-K9, AIR-AP2802I-B-K9++, AIR-AP2802I-BK9-RF
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 642136-371, 642137R-001, 669804R-B21, 669805R-B21, 703930-371, 710726-S05
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY986A
Brocade Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - on-site - response time: 4 h - for Brocade 300
Cisco Smart Net Total Care Software Support Service - Technical support - for DCNM-S-M93XK9 - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ470W
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
Carbonite Move - Subscription licence (60 days) + 24x7 Support - 1 source server - HPE Complete - Linux
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HP - Extended service agreement - parts and labour - 3 years - on-site
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 100-249 licences - Win, Mac
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW294A, JW295A, JW296A, JW297A
AppleCare+ - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - for Pro Display XDR
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Smart Management w/3 Years 24x7 Support - 2 sockets, 2 guests - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Exchange Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for PageWide Pro 477dwt, MFP 477dn
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JC772AR#ABH, JG336A#ABB, JG554AR#B8X
SonicWall Advanced TotalSecure Email - Subscription licence (3 years) - 25 users
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 54 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN4000B Power Pack+ SAN Extension Switch
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Adobe Stock for teams (Other) - Subscription Renewal - 1 named user, 40 assets - academic - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Red Hat Enterprise Linux - Standard subscription (1 year) + 1 Year 9x5 Support - 2 sockets, 1 guest - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 50000 devices - ESD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - 1 processor - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: N9Y08A, N9Y08AR, N9Y09A, N9Y09AR, N9Y09SB, N9Y10A, N9Y10AR, N9Y11AR, Q0F50A, Q0F50AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASR-9001-S, ASR-9001-S++=, ASR-9001-S=, ASR-9001-S-RF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: PBK769A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL357A#BB
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M60; M70q Gen 2; M70s Gen 2; M75s Gen 2; M75t Gen 2; M80; ThinkEdge SE50
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
REPLACEABLE WINDOW RWB-9000 ACCS GLASS
HPE VIRT SERVER ENVIRN COMPLX SVC
Red Hat Enterprise Linux - Subscription (3 years) + 3 Years 9x5 Support - 15 sockets - electronic
LANDesk Professional Services - Technical support - for LANDesk Asset Lifecycle Manager - ESD - consulting - United Kingdom
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
Cisco Digital Network Architecture Essentials - Term License (5 years) - 24 ports - for P/N: C9300-24H-E, C9300-24UB-E, C9300-24UXB-E, C9300-24UX-E-WS, C9300-DNA-E-24=
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 10000+ level - electronic
HPE Nimble Storage Premium 4-Hour - Extended service agreement - advance parts replacement (for 42TB storage array) - 3 years - shipment - response time: 4 h - for P/N: Q2Q27A, Q2Q28A, Q2Q29A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Eaton Easy Battery+ - Battery replacement
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48FP-HW
Cisco ASA with FirePOWER Services IPS, Apps, AMP and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-TAMC=
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for JC824A
Cisco Meraki Secure SD-WAN Plus - Subscription licence (10 years) + Support - for P/N: MX67W-HW
Low NW DNA Ess to NW DNA Adv Upgrade License (3Y)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
HPE Installation & Startup Service - Installation / configuration - on-site
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 2 processors - phone consulting - 4 years - 9x5
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Standard with Operations Management Edition - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX933A
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for XTM 1525-RP
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 866573-B21
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 500 users - phone consulting - 3 years - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY793A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
Cisco Application Visibility and Control and Web Security Essentials - Subscription licence (1 year) - 1 appliance
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
HPE 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M605dh, M605dn, M605n, M605x
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for NSa 6700
HPE Critical Advantage L3 - Extended service agreement - parts and labour (for remarketed only) - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Cloud Managed IT - Subscription licence (1 year) - 1 server - hosted - Small Business - for ProLiant EC200a Base, EC200a Premium
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW241A, JW243A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: C8R44A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW267A, JW272A
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-800SR-K9 - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - hosted
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential - Extended service agreement (renewal) - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Motorola TC75
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: M0T04AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 5000 endpoints - ESD - Linux, Win, Mac, iOS
Electronic HP Care Pack Software Technical Support - Technical support - for HP Jetmobile Enterprise Security Authentication - phone consulting - 5 years - 9x5 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Applied Network Consulting and Integration Service - Installation / configuration - for HPE Cloud First Data Center Networking - 5 days - business hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW771A, JX921A
JetBrains Business Subscription - New releases update - for JetBrains GoLand - commercial - ESD - 20% continuity discount - 1 year (2nd year)
EaseOfCare 3 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Scale Series
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - business hours - response time: NBD
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
SonicWall Network Security Manager Essential - Subscription licence (1 year)
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software Module - 25 additional monitors - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 867056-B21, 867056-B21#ABA
Cisco Meraki VMX100 - Subscription licence (5 years) + 5 Years Support - 1 virtual machine
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, 1 guest - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - 1 disk array - phone consulting - 3 years - 24x7
MERAKI MG41 ENTERPRISE LICENSE ESD AND SUPPORT 1YR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
AutoCAD LT - Subscription Renewal (3 years) - 1 seat - commercial - Single-user - Win, Mac
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
Quantum Phone-Based Installation and Training Package, all zones - Technical support - phone consulting - for Quantum DXi4510, DXi4520, vmPRO 45XX, vmPRO 4601 12, vmPRO 4601 4TB, vmPRO 4601 8TB
HPE Software Technical Support - Technical support - phone consulting - 3 years - 9x5 - for HP E2520-8G-PoE Switch; HPE E2520-8-PoE Switch
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 3 years - 24x7
Microsoft Visual Studio Professional with MSDN - Software assurance - 1 user - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-C220-M5L, UCSC-C220-M5L=, UCSC-C220-M5L-RF, UCSC-C220-M5L-WS
HPE Installation Service - Installation - on-site - for P/N: 878972R-B21, P19559-291, P19560-291, P19560R-B21, P19561-291, P19561R-B21
Zebra OneCare Select with Comprehensive - Extended service agreement - advance hardware replacement - 1 year - shipment - repair time: same day - must be purchased after 30 days of the product purchase - for Zebra ZD410, ZD420
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW321A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB913A, BB913A#B8X, BB913AR
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (13 months) - 1 concurrent user - academic
5 year license for AWC-Channel Blanket plugin for 80 APs (Requires x950 and AWC)
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - up to 25 units - volume - for P/N: 01-SSC-8469, 01-SSC-9182, 01-SSC-9183, 01-SSC-9184
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Cisco Partner Support Service Software Upgrade - technical support - for CCX-11-A-P-LIC - 1 year
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP StorageWorks Secure Fabric OS - 1 switch - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW772A, JX920A
WAN (Routing SD WAN) Tier 2 Cloud (1G) DNA Advantage
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Officejet Pro X451dn, X451dw, X551dw
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
Cisco Meraki Cloud Archive 30 Day - Subscription licence (1 year)
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR4125T-TMC=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus - Extended service agreement - parts - 5 years - for WorkForce Pro WF-R5690, WF-R5690DTWF, WF-R5690DTWFL
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for LaserJet P2035
Juniper Networks Juniper-Websense enhanced Web filtering for SRX240 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
Cisco Digital Network Architecture Essentials - Term Licence renewal (1 year) - 1 switch (24 ports) - renewals only - for P/N: C9300-24H-E, C9300-DNA-E-24=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C93180YC-EX-B
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
WinZip Self-Extractor - Maintenance (2 years) - 1 user - CLP - Level D (50-99) - Win - English
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 200-499 licences - for Cisco IronPort Email Security Appliance C170
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 15 G5, 15u G6, 17 G6, Studio x360 G5
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 25-49 licences - Win, Mac
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Professional Floating License - 1 licence - volume - 20+ level - phone consulting - 2 years
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-SPL-B200M4-A4
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML150 Gen9, ML150 Gen9 Base, ML150 Gen9 Entry, ML150 Gen9 Performance
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Cisco Smart Net Total Care Software Support Service - Technical support - for N93-LAN1K9,N93-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N93-LAN1K9, N93-LAN1K9=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 4 years - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
AudioCodes Customer Technical Support 24x7 Program - Extended service agreement - labour - 1 year - on-site - repair time: 10 business days - for Mediant 800
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HP E2520, Switch 2510G-24, Switch 2510G-48, Switch 2610-24, Switch 2610-48; HPE E2520
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Red Hat Smart Management Add-on - Subscription (5 years) - 2 sockets, unlimited virtual guests - ESD - Linux
Cisco SMARTnet Software Support Service - Technical support - for UCS-MDMGR-10S - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
APC Start-UP Service 7x24 - Technical support - inspection - 1 incident - on-site - 24x7 - for High-Density Cooling Enclosure
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Pointnext Tech Care Essential Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/3 Years 24x7 Support - phone consulting - 5 years - 24x7 - response time: 15 min
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
Zebra Technical and Software Support - Technical support - for Zebra Profile Manager Enterprise - 1-250 licences - must be purchased within 30 days of the product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech medium room solution with Tap and Rally
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW774A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting - 5 years - 9x5 - response time: next available agent - 1000+ seats
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year)
Cisco Software Application Support - Technical support - for N520-10G-2= - phone consulting - 1 year - 24x7 - for P/N: N520-10G-2=
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW777A, JW778A
Wavelink Maintenance Plan - Technical support - for Wavelink TN Client for PPC2003 4-in-1 - phone consulting - 1 year - 12x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: AT104A, AT105A, AT106A, AT138A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Microsoft Extended Hardware Service Plan with Drive (SSD) Retention - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Pro X
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for FlexFabric 5930 2-slot, 5930-4Slot
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for N95-LAN1K9, N95-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N95-LAN1K9, N95-LAN1K9=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS14-24
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-95XX-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: N9W99AR, N9X00AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 1 year - 24x7
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL355A#BB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
Arista A-Care Next Business Day - Extended service agreement - advance parts replacement - 1 month - shipment - response time: NBD - for P/N: JH591A, JH592A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp F PJB projectors) - 5 years - shipment - response time: 24 h
HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - phone consulting - 4 years - 9x5
Arista CloudVision - Subscription licence (1 month) - 500 switches - hosted - ESD - for Arista 7280R2
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A
HPE Aruba ClearPass Enterprise - Subscription licence (3 years) - 50000 endpoints - ESD
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 500-1499 licences - includes access to LanSchool and LanSchool Air
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-P9000, SC-P9000V
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3560CX-12PD-S, WS-C3560CX-12PDS++, WS-C3560CX12PDS-RF, WS-C3560CX-12PD-S-WS
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - phone consulting - 4 years - 9x5
WatchGuard Gateway AntiVirus for XTMv Small Office - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 100 - 499 users - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Office 365 (Plan E1) - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JE073B#AKL, JE073B#AKM, JE073B#ARB, JE073B#ARE, JE073B#ARM, JE073B#B2B, JE073B#B2C
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW211AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen9, DL580 Gen9 Database, DL580 Gen9 High Performance
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration - on-site - for ProLiant DL580 Gen9, DL585 G6
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: AH559A#ABH, AK378A#ABH, AK378A#ZDK, BL531AR#ABH, BL542A#ABH, PAH169A, PAJ034A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo sx40
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE LoadRunner Java Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Red Hat Enterprise Virtualization - Standard subscription (1 year) + 1 Year 9x5 Support - 2 sockets - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall for Aruba 620 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HP Analytics Proactive Management Premium Service - Subscription licence (4 Years) + 4 Years Premium Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Option NDMP - On-Premise licence - 1 server - GOV - GLP - phone consulting - 2 years - 24x7 - response time: 30 min
HPE 5Y FC NBD EXCH OC 1420 8G SWTC S
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Meraki MX90 Advanced Security - Subscription licence (3 years) - for Cisco Meraki MX90
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox T10
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence (3 years) - 1 device
PSS SWSS UPGRADES 1 AP Adder License f
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack Next Business Day Hardware Exchange with Accidental Damage Protection - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Juniper Networks Juniper-Sophos Anti-Virus for SRX550 Services Gateway - Subscription licence renewal (1 year) - 1 device
SonicWall Capture Advanced Threat Protection Service for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0648, 02-SSC-0906
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
WinRAR - Maintenance (1 year) - 1 user - volume - 200-499 licences - Win
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Bare Metal Disaster Recovery Option - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR, Q0F22A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for SonicWall TZ670
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site - for ProLiant DL20 Gen9 Solution
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Edition - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 4500/5100 Security Pack - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - additional product, Open
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX938A
Electronic HP Care Pack Helpdesk - Technical support - phone consulting (for 1 primary device and up to 5 peripheral devices) - 3 years - extended business hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 10 devices - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (3 years) - 1 Gbps throughput
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3850-24XU-E, WS-C3850-24XU-E-RF, WS-C3850-24XU-E-WS
WatchGuard WGVSM111
HP Absolute Data & Device Security Standard - Subscription licence (1 year) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW321A
NETGEAR Insight Instant VPN - Subscription licence (5 years) - hosted
Veeam Maintenance - Technical support (additional) - for Veeam Backup & Replication Enterprise - HPE Complete - phone consulting - 4 years - 8x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - consulting - 4 years - 24x7
HPE Critical Advantage L1 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/3 Years 24x7 Support - unlimited sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL620C G7, BL660c Gen8, BL680c G7, BL685c G7
NVIDIA Grid Virtual PC - Subscription licence renewal (58 months) - 1 concurrent user
Cisco Adaptive Security Virtual Appliance ASAv10 - Term Subscription (3 years) - 1 Gbps - ESD
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Novell Open Enterprise Server - phone consulting - 1 year - 25 incident - 24x7
Electronic HP Care Pack Standard Hardware Exchange with Accidental Damage Protection - Extended service agreement - parts and labour - 2 years - on-site - 13x5 - response time: 4 h
HPE Easy Connect - Subscription licence (1 year) - 2 cores - non-commercial - for HPE ProLiant ML110 Server - Win - United Kingdom, United States
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG734A#AC3, JG734A#AC4, JG734AR
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: K2Q83BR, K2Q84BR, K2Q86BR, Q0U60BR, Q9V96BR, QK754CR, QR481CR, QW937BR, QW938BR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW739A, JW740A, JW741A, JW742A
Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 3120, 3140, 3340, 3420, 3430, 3440, 3450, 3520, 3540, 3550
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-ISR1-K9 - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Technology Associate (MTA) - Microsoft Certified Educator (MCE) - pre-purchasing training funds unit - 125 exam vouchers - volume, ACAD, promotional - Open Value - Level E
iStorage DriveSecurity Powered by ESET 3 year License 1-99
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
HPE Data Sanitization for BCS Servers - Technical support - data erasure - on-site - business hours - Tier 1
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Enterprise Starter Kit - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour (for c3000 Enclosure with ICE BL8 servers) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 437504-B22R
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol LS2208
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for P/N: 01-SSC-0213, 01-SSC-0514, 01-SSC-1358, 01-SSC-1705, 02-SSC-0574
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Websense enhanced Web filtering for SRX4100 Services Gateway - Subscription licence (1 year) - 1 device
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 35 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Visio Pro for Office 365 - Subscription licence - 1 user - academic - Open Value Subscription - Level E - additional product, Open Faculty - Win - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume, Student, Faculty - All Languages
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960X-48FPS-L, WS-C2960X-48FPSL++, WS-C2960X48FPSL-RF, WS-C2960X48FPSL-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW806A, JW808A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Warranty upgrade for 1 year Depot base warranty models.
Lenovo's 3-year Sealed Battery Warranty is available in conjunction with a purchased extension or base 3-year system warranty. The extended battery warranty is available with depot or onsite service and offers a one-time replacement in the event a covered battery fails to meet minimum performance standards.
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW227A, JW227AR
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Enterprise Package - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ570
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
Extreme Networks ExtremeWorks Software Subscription - Technical support - for ExtremeCloud Appliance - Virtual Appliance Activation Key - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS22P-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 799581-B22
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Cisco Solution Support - Technical support - for C9200L-DNA-A-24, C9200L-DNA-A-24= - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Officejet Pro X476dn MFP, X476dw MFP, X576dw MFP
HPE Software Technical Support - Extended service agreement - for HPE OneView - 1 year - 9x5
Red Hat Linux - Premium subscription (1 year) - unlimited guests - 2 sockets - ESD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW771A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Request Manager - 25 virtual machines - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 4 processors - consulting - 1 year - 24x7
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 3
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 100000 usage transactions - GOV - Open Value Subscription - Level D - additional product
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager - 1 processor - phone consulting - 5 years - 9x5
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for Network Access Control Enterprise - licence - 3000 end-systems - phone consulting - 1 year - 24x7
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 250 additional nodes
HPE Critical Advantage L1 - Extended service agreement
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: AJ840AR#ABH
Cisco Meraki MX60W Advanced Security - Subscription licence (1 year) - for P/N: MX60W-HW
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - consulting - 3 years - 8x5 - response time: 2 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960+24LC-L, WS-C2960+24LC-L-RF, WS-C2960+24LC-L-WS
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - consulting - 4 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server Package for HPE BladeSystem c-Class - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
SonicWall Capture Advanced Threat Protection Service for NSv 200 Microsoft Hyper-V - Subscription licence (1 year) - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW211AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce 4900 Replication - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Onsite to 4Y Basic Onsite - Extended service agreement - parts and labour - 1 year (4th year) - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement (for CPU only) - 5 years - response time: NBD - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
UniDAC Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX67C-HW
Juniper Networks Juniper-Websense Web filtering for SRX210 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for Epson DS-1630; WorkForce DS-1630
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for TEAM Mate Collaboration Manager - 1 user - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB941A, BB941AR
Veeam Production Support - Technical support - for Veeam Backup & Replication Enterprise for VMware - HPE Complete - includes first year 24/7 uplift - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Gen10
Juniper Networks Deep Inspection for Secure Services Gateway 140 - Subscription licence (2 years) - 1 device
Cisco Meraki Advanced Security - subscription licence (1 day) + 1 Day Support - 1 security appliance
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8-HW
Rider - Subscription licence (1 year) - 1 user - commercial - ESD - Linux, Win, Mac
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW806A, JW808A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 4 processors - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q1H72A, Q1H72A#ABB, Q1H72AR
HPE Training Credits for Linux - web-based training
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-344 (EG), AP-344 (IL), AP-344 (JP), AP-344 (RW), AP-344 (US)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support - phone consulting - 1 year - 24x7
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for Miix 520-12IKB 20M3
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: B7E00A, B7E00AR, B7E00SB
Hewlett Packard Enterprise HC5P3E
Juniper Networks Remote Office Bundle - Maintenance (1st year) - 1 device
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition + VMware Data Recovery - phone consulting - 5 years - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, unlimited guests - phone consulting - 1 year - 24x7
Cisco Meraki MX100 Enterprise License - Subscription licence (10 years) - for P/N: MX100-HW
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 ePrinter, T1300 PostScript ePrinter
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Managed P55750dw; PageWide Pro 452dn, 452dw, 452dwt, 552dw
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
NETGEAR Business Central Wireless Manager - Subscription licence (1 year) - 1 access point - hosted
Cisco Digital Network Architecture (DNA) Automation Quick Start Implement - Installation / configuration - for Cisco DNA - response time: 2 business days
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour (for 44TB Capacity Upgrade Kit) - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Desktop Optimization Pack for Software Assurance - Subscription licence (1 month) - 1 PC - Open Value Subscription - additional product - Win - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo 4510 Gen10
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - failover - ESD - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
JetBrains Business Subscription - New releases update - for IntelliJ IDEA - 1 user - commercial - ESD - 1 year
Cisco Digital Network Architecture Advantage - Term License - 1 switch (24 ports) - EA - for P/N: C9200-24P-A-WS, C9200-24P-E-CCD, C9200-24P-E-LAR, C9200-24T-A-WS, C9200-24T-E-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle / Virtual SAN Appliance - OEM - phone consulting - 1 year - 24x7
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Juniper Networks Juniper-Sophos Anti-Virus for SRX3600 Services Gateway - Subscription licence (1 year)
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C9372PX, N9K-C9372PX=, N9K-C9372PX-RF, N9K-C9372PX-WS
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C9200L-24P-4G-E++, C9200L-24P-4G-E=, C9200L-24P-4G-E-RF, C9200L-24P-4G-E-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASR1004, ASR1004=, ASR1004-RF, ASR1004-WS
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4503-E, WS-C4503-E=, WS-C4503-E-RF, WS-C4503-E-WS
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5500X-SSD120, ASA5500X-SSD120=, ASA5500X-SSD120-RF, ASA5500X-SSD120-WS
Juniper Networks Deep Inspection for NetScreen-5200 - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960X-48LPS-L, WS-C2960X-48LPSL++, WS-C2960X48LPSL-RF, WS-C2960X48LPSL-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508-TAM=
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Cisco Meraki Advanced Security - Subscription licence (5 years) - hosted - Enterprise Agreement - Booking Only
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW257AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10 Performance
SonicWall Capture for SonicWall TotalSecure Email - Subscription licence (1 year) - 250 users - for P/N: 01-SSC-7401
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 50-99 licences
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour (for Premium License) - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8993A#ABB
dbExpress Driver for SQL Server Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win, Mac - with source code
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCenter Server Foundation - phone consulting - 4 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW772A, JX920A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J8994A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 863442-B21, 863445R-B21, 863446R-B21, 863447R-B21, 875938-B21, P02057-S01, P02058-S01
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Xerox Mobile Print Cloud - Subscription licence (1 year) - 5 devices - for Phaser 6510; VersaLink B400, B405; WorkCentre 3345, 53XX, 5755, 5865, 59XX, 65XX, 7220
3yr On-site NBD Service - IPF770 + L36
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Threat Defense URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-URL=
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW635A
Cisco Core & Aggregation Advanced - Term License (1-35 months) - 100 Gbps - SIA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY791A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for P/N: SRX340-SYS-JB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Synergy Installation and Startup Service - Installation / configuration (for additional frame) - on-site - for P/N: P06011-B21, P06011-B22
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Subscription licence (3 years)
SOLN SUPP SWSS Cisco ONE Foundation Perpetual Nexus 9300 48
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-50M-APP-3Y - phone consulting - 1 year - 24x7
Cisco Digital Network Architecture Advantage - Term Licence renewal (1 year) - 1 switch (48 ports) - renewals only - for P/N: C9200-48PXG-A, C9200-DNA-A-48=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - for SF-FMC-VMW-10-K9 - phone consulting - 1 year - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard and Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Red Hat Network Satellite Flexible License - Standard subscription (1 year) + 1 Year 24x7 Support - Linux
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance with 25 Enterprise Licenses - 5000 unique endpoints - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour (for expansion module) - 5 years - on-site - 9x5 - response time: NBD - for P/N: 826041-B21, 826090-B21
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Expedited Collections Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
DataGrip - Subscription licence (3rd year) - 1 user - commercial - Download - ESD - Win
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 1000-1999 licences - electronic
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW774A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Sony PrimeSupport Pro - Extended service agreement - replacement (for display with 55" diagonal size) - 2 years (4th/5th year) - shipment - for Sony FW-55BZ35F
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-6006, 02-SSC-6066, 02-SSC-6096, 02-SSC-6097, 02-SSC-6098
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL60 Gen9, DL60 Gen9 Base, DL60 Gen9 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW223A
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: NBD - for P/N: DDY47-FCE6-001A, DDY47-UCE6-001A
Vileda Professional Supermop Head Refill Yellow. High absorbency and excellent dirt release. The binding of the non-woven material prevents germs multiplying.
NVIDIA Grid Virtual PC - Subscription licence renewal (29 months) - 1 concurrent user - academic
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: C9130AXI-E, C9130AXI-E-RF
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for NSa 2700
SuSE Linux Enterprise Server - Subscription (5 years) + 5 Years 24x7 Support - 1-2 sockets with unlimited virtual machines - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-48G-PoE Switch
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Nimble Storage Premium 4-Hour - Extended service agreement - advance parts replacement (for 84TB Expansion Shelf) - 3 years - shipment - response time: 4 h - for P/N: Q2Q63A
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
APC Preventive Maintenance Visit 5X8 - Technical support - inspection - 1 incident - on-site - 8x5 - for P/N: SLB10K80FXR6, SLB15K20F6, SLB30K40F6
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for VersaLink B405/Z, B405DN, B405V/DN, B405V/DNM, B405V/ZM
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10 Performance
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404A#ABB, JH404AR
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: PEH946A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Standard Software Platform - consulting - 3 years - 8x5 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS425-16-HW
SonicWall Remote Implementation Service - Cloud Services (CC, or WCM, or CSC/NSM, or CAS) - Remote implementation
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HP Touchpoint Manager Pro - Subscription licence (1 year) - 1 device/user - electronic - Win, Android, iOS
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for Color LaserJet Enterprise CP5525dn, CP5525n, CP5525xh, M750dn, M750n, M750xh
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 866573-B21
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Easy Connect Premium - Subscription licence (5 years) - 1 server - commercial - United Kingdom, United States - for ProLiant EC200a Expansion, EC200a Premium
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Orchestration - phone consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - academic, for retail customers - for Mobility Controller 7280
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server - On-Premise licence - 1 server - GOV - GLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW831A
4 Year 9 x 5 Support
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5500-24G EI Switch, A5500-24G-SFP EI Switch
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 3YR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL170r Gen10
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M856dn, M856x
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW298A, JW299A, JY758A
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-ES-XF - phone consulting - 1 year - 24x7 - for P/N: NXOS-ES-XF, NXOS-ES-XF=
HP Analytics Proactive Management - Subscription licence (4 Years) + 4 Years Standard Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
Juniper Networks vSRX Remote Access VPN service - Subscription licence (1 year) - 10 concurrent users - with NCP Clients on vSRX
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h - for P/N: MX250-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - volume, commercial - 10-24 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15454-PP-4-SMR=, 15454-PP-4-SMR-RF
Cisco Meraki MX400 Advanced Security - Subscription licence (5 years) - for P/N: MX400-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: BB933D
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 2 rolls) - 3 years - on-site - 9x5 - response time: NBD - for DesignJet Z6dr, Z6dr PostScript with V-Trimmer
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AP775A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner SOA Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 251-500 licences - phone consulting - 1 year
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H70A, Q1H71A
Aerohive HiveManager NG Cloud Service - Subscription licence (1 year) + 1 Year Select Support - 1 device - hosted - can only be used with HiveManager NG Virtual Appliance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Accidental damage coverage - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Digital Scanner DS3608-HP, DS3608-SR; Zebra DS3608-DP, DS3608-ER, DS3608-HD, DS3608-HP
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 42 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW267A, JW272A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Sony PrimeSupport Elite - Extended service agreement - replacement - 5 years - shipment - response time: 24 h - for VPL-PHZ10, PWZ10
CardStudio Enterprise Edition -
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL587A, JL587AR
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z VR Backpack G2; ZBook 14u G6, 15 G6, 17 G6
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY792A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW789A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY793A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N5K-C5548UP-FA, N5K-C5548UP-FA-RF, N5K-C5548UP-FA-WS
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Branch Intelligent Management System Software Module - 50 additional nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 250-499 licences - Win, Mac
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo sx40
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro Connector - up to 10 terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5525-X
SNTC-24X7X4 Cisco Firepower 2120 NGFW Appliance, 1U
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP 1Y ADD10 CRITICALADVANTAGE CREDIT
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support (v. 4.0) - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cloudera Enterprise Basic - Subscription licence (1 year) + 1 Year 24x7 Support - 1 node - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Installation Service - Installation / configuration (for network kit) - on-site - for DesignJet HD Pro 2, HD Pro MFP, SD Pro MFP, T1200, T2500, T2530, T2600, T2600dr, T3500
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Windows Enterprise for SA - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BK816AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
HPE Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security for Education Premium - Subscription licence (1 year) - Win, Mac, Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for 100w Gen 3; 14w Gen 2; 300e Chromebook Gen 3; 300w Gen 3; 500e Chromebook Gen 3
HPE SupportPack - Technical support - maintenance - 3 years - on-site - for SureStore Director fs-64
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 1000 additional nodes - phone consulting - 2 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL660c Gen9
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Visio Pro - All Languages
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 3 years - 24x7 - response time: 2 h
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW191AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 50 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass Onboard - Subscription licence (1 year) - 10000 devices - ESD
HPE 24x7 Software Technical Support - Technical support - for HPE XC System Software - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E50045dw, M506dnm, M506xm
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 6 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: R3S69A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10G-IPB-1Y, L-CSR-10G-IPB-3Y - phone consulting - 1 year - 24x7
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 30 months - 24x7 - response time: 4 h
HPE Aruba Introspect Packet Processor - Subscription (3 years) - 100 Mbps - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Virtual Connect 16Gb 24-Port
Microsoft Dynamics AX Sandbox Tier 1: Developer & Test Instance - Subscription licence (1 month) - 1 service - academic, Student, Faculty - Campus, School, EES - Win - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 named users - web support - 2 years - business hours - response time: 1-2 business days
PNY Warranty Extension Pack 006 - Extended service agreement - replacement - 2 years (4th/5th year) - for Tesla K20, K20X, K40, K40M
Cisco SMARTnet Software Support Service - Technical support - for LIC-CMS-PMP+ - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW223A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW635A
Acronis Cyber Protect Home Office Advanced - Subscription licence (1 year) - 3 computers, 500 GB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value - Level D - additional product, Open
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Managed Flow MFP M830zm
Zyxel iCard Anti-Virus - Subscription licence (1 year)
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7
HP Analytics Proactive Management Premium Service - Subscription licence (3 years) + 3 Years Premium Plan - 1 device - DAAS agreement required - Win
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 appliance
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for NSa 3700
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Dell 5Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 5 years - for OptiPlex 3070, 3080, 3090, 3280 All In One, 5080, 5090, 5270 All In One, 5480 All In One, 7070, 7070 Ultra, 7080, 7090, 7470 All In One, 7480 All In One, 7780 All In One
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Altoline 6920 48XG
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 826041-B21, 826090-B21
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH379A#AC4, JH379AR#ABA, JH380A#AC3, JH380AR#ABA, JH381A#AC3, JH381A#AC4, JH381AR#ABA
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T730
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Arista A-Care 4-Hour Replacement Service - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - for P/N: JH591A, JH592A
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-8-HW
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
Lexmark OnSite Service - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - repair time: next business day - for Lexmark CS725de, CS725dte
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL233A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: VS-C6509E-SUP2T-RF, VS-C6509E-SUP2T-WS
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Color LaserJet Pro CP1025, CP1025nw, CP1525n, CP1525nw, M252dw, M252n
Allied Telesis Autonomous Management Framework Application Proxy - Subscription licence (1 year) - for P/N: 3868R
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS355-48X2-HW
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW818A, JW820A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence (4 Years) - 1 concurrent user
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
C9200CX 8 port CISCO DNA EA Essentials
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW702A, JW703A, JW704A, JW705A
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW292A, JW293A, JY757A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW818A, JW820A
QNAP Extended Warranty Red Label - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - upgrade from Standard - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 5 TB storage space - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 1500-3499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - repair time: 2 days - for SureColor SC-P20000, SC-P20000SE
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Visual Studio Deployment Standard - Software assurance - 2 processors - academic - OLP: Academic - Level B - Win - Single Language
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Application Online Agent - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - for Firebox M500
HPE - Technical support - 2 years
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Xerox Print Management and Mobility Service Mobile Print Device Pack - Subscription licence (1 year) - 1 device - for VersaLink B400, B405; WorkCentre 3345, 5325, 5330, 5335, 5945, 5955, 6515
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB899A, BB899AR, BB899B, BB899BR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Power Pack+ Software - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
Visioneer 94-0185-000-8
SonicWall Analytics - Subscription licence (1 year)
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 500 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
Electronic HP Care Pack Advanced Exchange with Accidental Damage Protection - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: NBD
Epson CoverPlus - Extended service agreement - parts - 4 years - for WorkForce Pro WF-C579R, WF-C579RD2TWF, WF-C579RDTWF, WF-C579RDWF
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4510R+E=, WS-C4510R+E-RF, WS-C4510R+E-WS
HPE Installation Service - Installation - on-site
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 2 months - 24x7 - response time: 4 h
VMware - seminars - 4 days - 1 student - regional training centre
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4200 licences - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HP A5800-48G-PoE Switch
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 13 3380, 3120 2-in-1, 3190, 3190 2-in-1, 3300, 3301, 3310, 3310 2-in-1, 3390 2-in-1, 3400, 3410, 3500, 3510, 3590
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Plus Edition / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
Arista A-Care 4 Hour - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - for P/N: JH994A, JH995A
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Extended service agreement parts and labour 4 years on-site 9x5 response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE WIN SRVR 2003 MODERNZ TIER 3 SVC
HPE Aruba Meridian Maps with Static Wayfinding - Subscription licence (3 years) - 10000 square metres - hosted - ESD
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 15000-19999 licences - Win, Android, Link-OS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC72
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for AT x230-18GT
Programming /Design for custom foam - one off fee
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition for NSV 270 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE - Technical support - for VMware vSphere Standard Plus Data Recovery - OEM - consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Datacenter - phone consulting - 3 years - 24x7 - response time: 2 h
Eaton Easy Battery+ - Battery replacement
HPE Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux Advanced Platform w/3 Years 24x7 Support - premium subscription - unlimited sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL253A#ABB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 5 build agents - commercial, past-due - ESD - 1 year
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Synergy 480 Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - 1000 printers - consulting - 1 year - 9x5
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for NSa 6700
Poly Elite - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
Arista A-Care 2-Hour Software Service - Technical support - phone consulting - 1 month - 24x7 - response time: 2 h - for P/N: JH807A, JH808A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 867056-B21, 867056-B21#ABA
HPE 24x7 Software Technical Support - Technical support - for Linux IA-32 - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
Cisco Smart Net Total Care Software Support Service - Technical support - for CUBE-T-STD - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 3 years - 24x7
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JY986A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
SonicWall Capture Advanced Threat Protection Security - Subscription licence (3 years) - 1 appliance - for SonicWave 224w, 231c, 231o
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 1000 licences - phone consulting - 5 years - 9x5
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Microsoft System Center Orchestrator Server - Software assurance - 1 user - Open Value - additional product, 1 Year Acquired Year 3 - Win - Single Language
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
AutoCAD LT 2024 Commercial New Single-user ELD Annual Subscription
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW298A, JW299A, JY758A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: CDB-3850-48U-L, WS-C3850-48U-L-RF, WS-C3850-48U-L-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 2000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
JetBrains - New releases update (renewal) - for JetBrains WebStorm - 1 user - personal - ESD - for existing customers, 40% continuity discount - 1 year
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 3/3/0 or 3/3/3 warranty) - 5 years - on-site - response time: NBD - for Elite x2; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6; ZBook Fury 15 G7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance - 5000 licences - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY986A
Cisco Threat Defense Threat and Malware - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2130T-TM=
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 1 year - on-site - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: DW028A#ABB, DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for Firebox M400
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JX968A, JX969A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for TekTerm Client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HP Care Pack Education Storage - lectures and labs
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-100M-SEC-1Y - phone consulting - 1 year - 24x7
HPE 3Y Foundation Care 24X7 SW1606SWITCHADVEX Service
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML350 Gen10 Solution
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: QW967AR#ABH, QW967SB
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 24x7
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
1 year license for AWC-Channel Blanket plugin for 40 APs (Requires x950 and AWC)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 PCs - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5 (pack of 10) - for Capture and Route Mobile Client
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW775A, JW776A
HP SupportPack LAN Support - Technical support - phone consulting - 1 year
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-TAM=
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeWireless WiNG - 256 access points - ESD - phone consulting - 1 year - 24x7
HPE Cloud Managed Next Generation Gateway - Subscription licence (3 years) - hosted
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JY791A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra EC55
SonicWall Standard Support - Technical support - for SonicWALL NSv 25 - for KVM - phone consulting - 1 year - 8x5
HPE 24x7 Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 3 years - 24x7
Cisco CON-PSBU-SFFMCK9VC
HPE Foundation Care Next Business Day Software Support - Technical support - for Unified Fabric Manager Advanced w/3 Years 24x7 Support - consulting - 4 years - 8x5 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for WorkForce DS-6500, DS-6500N
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Execute/Deploy Clearpass - Update expired SSL Cert. Certificate generated and awaiting deployment
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 5 years - 9x5 - response time: 2 h
Cisco CON-SNTP-NS10G397
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support (renewal) - for Zebra Enterprise Browser (v. 2) - 1 device - must be purchased within 30 days of the product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Enterprise Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
HPE Network Configuration and Integration Service - Configuration (for for DCIG networking products) - 2 days - on-site - after business hours
HP - Extended service agreement - parts and labour - 5 years - on-site
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 20001-50000 licences
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 4 years - 24x7 - response time: 2 h
Hewlett Packard Enterprise HB0Q3E
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Docker Enterprise Edition Advanced - Subscription upgrade licence (1 year) + 1 Year 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HPE 7502, 7503-S Switch with 1 Fabric Slot; FlexNetwork 7503 Chassis
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - for Firebox M400
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Essentials - On-Premise subscription licence (3 years) - up to 100 Mbps, 200 Mbps aggregated throughput
HPE Docker Datacenter - Subscription licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - ESD - UNIX
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-AD-XF - phone consulting - 1 year - 24x7 - for P/N: NXOS-AD-XF, NXOS-AD-XF=
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for VersaLink B400/DNM, B400/YDN, B400DN, B400N, B400V/DN, B400V/DNM, B400V_N
Cloudera Enterprise Basic - Subscription licence (1 year) + 1 Year 24x7 Support - 15 cartridges - electronic - Linux
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZT400 Series ZT411
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere - 5 years - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 camera
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
CLion 20-49 Commercial Annual Subscription(Each) (media: ESD Version: 1.x End-user details required Minimum order quantity: 20) (471)
Zebra Technical and Software Support - Technical support - phone consulting - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
HPE Foundation Care Software Support 24x7 - Technical support - for HPE vSMS for VMware vSphere - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MP7000, MP7001
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for NSsp 13700
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 5000-9999 licences - electronic
FCTRY EXP VIRTUALIZATION ENABLESVCS SVC
Zebra Enterprise Software Support - Technical support (renewal) - for Zebra Enterprise Browser - 1 device - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
LanSchool - Subscription licence (5 years) + Technical Support - 1 device - volume - 1-499 licences - includes access to LanSchool and LanSchool Air
Cisco Email Security Inbound Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 3001-4000 licences
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Microsoft Bing Maps Public Website Usage Add-on - Subscription licence (1 month) - 420000 transactions - hosted - Open Value - additional product - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 100 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 4 years - 9x5
Cisco SMARTnet Software Support Service - Technical support - for ISM-SRE-300-K9, ISM-SRE-300-K9-WS - phone consulting - 1 year - 24x7 - for P/N: ISM-SRE-300-K9, ISM-SRE-300-K9=, ISM-SRE-300-K9-RF, ISM-SRE-300-K9-WS
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M525dn, MFP M525f; LaserJet Enterprise Flow MFP M525c
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for Elite x2; EliteBook x360; Workstation Z2 G4; ZBook 14u G6, 15 G6, 15u G6
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
Juniper Networks Deep Inspection for Secure Services Gateway 520 - Subscription licence (1st year) - 1 device
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q86A, K2Q86AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 device - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to Customer Service - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 PCs - phone consulting - 3 years - 24x7
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 57 months - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - Level C - additional product, 2 Year Acquired Year 2 - Win - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Server - 2 processors - consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour (for 44TB storage array) - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 1500-1999 licences - Win, Pocket PC, Android, Link-OS
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (2 months) - 1 concurrent user
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW761A, JW762A, JW764A, JW766A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C9120AXE-E, C9120AXE-E-RF, C9120AXE-E-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: PBK769A
Cisco Meraki MS Series Advanced - Subscription licence (1 year) + 1 Year Advanced Support - 1 switch (24 ports)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro CP1025, CP1025nw, CP1525n, CP1525nw, M252dw, M252n
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Cisco Meraki Enterprise - Subscription licence (1 year) - hosted - for P/N: MX64W-HW
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - Single Language
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5508-50-K9++, AIR-CT5508-50K9-RF, AIR-CT5508-50K9-WS, AIR-CT5508-50PROM
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA, from CRM Professional, Offer - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 8x5 - response time: next business day ( for requests before 3:00 p.m.) - for P/N: MS250-48FP-HW
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-SPR-C240M4-BS2, UCSSPRC240M4BS2-RF, UCSSPRC240M4BS2-WS
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for StorageWorks Secure Fabric OS - 8 - 31 ports - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Docker Enterprise Edition Advanced - Subscription upgrade licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 20 / 30 kVA) - 2 years (1st and 2nd year) - on-site - for Eaton 9155; E Series DX; MX Frame
End User WatchDog Support Renewal Per SZ/(v)SZ AP, 5 YR (Dates: 30.08.23 - 29.08.28)
Zebra - GK main logic board, USB/Serial, ZBI
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QW915A, QW915AR, QW916A, QW916AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow N9120 fn2
HPE LoadRunner Templates Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro Client and Device Operator Manager - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for Microsoft Windows Server 2008 Enterprise - 10 concurrent users - OEM - ROK - BIOS-locked (Hewlett-Packard) - phone consulting - 1 year - 24x7
Juniper Networks Deep Inspection for Secure Services Gateway 350 - Subscription licence (1st year) - 1 device
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q2P72AR, Q2P72B, Q2P73B, Q2P74AR, Q2P74B, Q2P75AR, Q2P75B, Q2P77A, Q2P78A, Q2P79A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreEver MSL6480 Scalable Expansion Module
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 10TB capacity - upgrade from 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: L-SLASR1-AES=, SLASR1-AES, SLASR1-AES=
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AE452A#ABB
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
Zebra Technical and Software Support - Technical support - for Pool Server Terminal Emulation - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1YR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX936A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade License - 1 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro M154, M155, M255; LaserJet M209, M211, MFP M140; LaserJet Pro MFP M31
Dell Upgrade from 1Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - pick-up and return - NPOS - for Vostro 5301, 5391, 5401, 5402, 5490, 5501, 7500, 7590
Cisco Web Security Essentials Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for Storage D3284 6413
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra VC70N0
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for WorkForce Pro WF-3820DWF, WF-3825DWF, WF-4820DWF, WF-4825DWF, WF-4830DTWF
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year
WatchGuard Data Loss Prevention - Subscription licence (1 year)
Virtual Machine Manager Pro - Subscription licence (1 year) - 7 nodes - ESD
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX922A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 100 licences - OEM - phone consulting - 3 years - 24x7
Wavelink Maintenance Plan - Technical support - for Wavelink Avalanche - 1 additional device - consulting - 1 year
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
SonicWALL Web Application Firewall Service - Subscription licence (3 years)
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant BL460c G5
Poly Elite - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Implementation Service - Installation / configuration
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for ProLiant BL460c G5
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Suite - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova MapForce Basic Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for ZXP Series 1, 1 QuikCard ID Solution
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for Network Security Virtual (NSV) 870 Virtual Appliance High Availability
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for FPRTD-V-K9 - phone consulting - 1 year - 24x7
Cisco SMARTnet Software Support Service - Technical support - for HCS-FND-MIG - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment
Cisco Web Security Premium Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 501-1000 licences
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/1 Year 24x7 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for NSa 4700
Honeywell Software Maintenance - Technical support - for Honeywell Enterprise Browser for Android & Windows 10 IoT - 3 years
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 4 years - pick-up and return - 9x5 - for HP 240 G6, 240 G7, 24X G8, 25X G5, 25X G6, 25X G7, 25X G8, 340S G7; ProBook 430 G4; x2
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
datAshur BT Management Console - Subscription licence (1 year) - volume - 500-999 licences
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S6
SWSS UPGRADES Cisco NCS 5001 Router Series L2 VPN License
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-AP-K9 - phone consulting - 1 year - 24x7
Cisco Meraki MS Series 220-48LP - Subscription licence (5 years) - for P/N: MS220-48LP-HW
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 5000-10000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT510
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: AM869A#ABU
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave with RAPIDS and VisualRF - 1 device - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki MX60 Advanced Security - Subscription licence (5 years) - for P/N: MX60-HW
SonicWall Capture Advanced Threat Protection Service for TZ350 Series - Subscription licence (1 year) - 1 appliance - hosted - for P/N: 02-SSC-0942, 02-SSC-1843
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 1 Year Acquired Year 2, from CRM Basic, Offer - Win - Single Language
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - consulting - 5 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-24PS-E, WS-C3650-24PS-E-RF, WS-C3650-24PS-E-WS
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 50 users - phone consulting - 1 year - 24x7 - for P/N: EB1639096
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1001X-2.5G-K9, ASR1001X-2.5GK9-RF, ASR1001X-2.5GK9-WS
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: 4 h - for P/N: ISR4351-V/K9
Microsoft Azure MultiFactor Authentication - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW711A, JW712A, JW713A
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 500000 usage transactions - Open Value Subscription - additional product - Single Language
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: UCS-SP-MINI, UCS-SP-MINI-RF, UCS-SP-MINI-WS
Cisco Smart Net Total Care Software Support Service - Technical support - for S-MGMT3X-95XX-K9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for KVM - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft 365 Apps for enterprise - Subscription licence - 1 user - academic, Student - Open Value Subscription - Win, Mac - All Languages
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Honeywell Software Maintenance - Technical support - for Enterprise Browser - 1 year
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for NEC X555; MultiSync E705, V552, V652, X464, X474, X554, X555, X651
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Virtual Appliance - 25000 Unique Endpoints, 25 enterprise licences - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 1YR
Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-303HR (EU) Remote Bundle, AP-303HR (US) Remote Bundle
Support for Dell Server And Storage SLA 4HR Onsite Fix 24x7x365 Start Date 02/02/24 End 01/02/25
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 101-250 licences - phone consulting - 1 year
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
Cisco Network and Digital Network Architecture Advantage - Subscription upgrade licence (3 years) - 1 switch (24 ports) - upgrade from Essentials
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Author Enterprise Floating License - 1 concurrent user - ESD - phone consulting - 1 year
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
AudioCodes Customer Technical Support - Extended service agreement - 1 year - for Mediant 800
Juniper Networks Unified Threat Management for SRX100 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 22 months - 24x7 - response time: 4 h
Cisco Solution Support - technical support - for Cisco DNA Advantage
Microsoft Dynamics 365 for Operations Activity, Enterprise edition Add-on - Subscription licence - hosted - academic, Faculty - School - from AX Task - All Languages
HPE Foundation Care Call-To-Repair Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Premium Support - Technical support - for HPE Easy Connect - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-48-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW824A, JW826A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition Flexible License w/1 Year 24x7 Support - 1 socket - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MapForce Professional Edition - 5 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
SonicWall Analytics - Subscription licence (1 year)
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 5 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Foundation Acceleration Kit - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Software Support 8X5 - Technical support - for SonicWALL NSv 400 - phone consulting - 1 year - 8x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL320 Content Delivery Server
Cisco SMARTnet Software Support Service - Technical support - for L-P-PI3X-LF-500-U= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
Cisco Solution Support - Technical support - phone consulting - 1 year - 24x7
HP Workspace Premium - Subscription licence (2 years) - 1 user, unlimited virtualised applications - hosted - ESD - includes Usage Reporting, 80 hours monthly usage per user, 8 GB virtual machine RAM - Win
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - volume - 250-499 licences - Win, Android, Link-OS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Red Hat Enterprise Linux Server for HPC Head Node - W/ Smart Management - subscription licence (3 years) + 24x7 Support - 2 sockets - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW191AR, JY855A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FLSASR1-IPSEC
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: PBK769A
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW649A, JW650A, JW651A, JW652A
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Cisco Evolved Programmable Network Manager - Smart Medium Full - Subscription licence (36-59 months) - 1-9999 nodes - SIA - right to manage (RTM)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3400 - VIA/VPN users - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Partner Support Service Software Upgrade - Technical support - for CUBE-T-STD - phone consulting - 1 year - 24x7
Cisco Smart Net Total Care Software Support Service - Technical support - for N9K-FX-24P-UPG= - phone consulting - 1 year - 24x7 - for P/N: N9K-FX-24P-UPG=
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M608dn, M608n, M608x, M611dn, M611x
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7X03A, E7X03AR, E7X03SB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Hosted Email Security Advanced - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 5000-9999 licences
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover expansion licence - 2500 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Microsoft Office Standard Edition - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Electronic HP Care Pack Software Technical Support - Technical support - for Citrix XenServer Enterprise Edition - upgrade licence - 4 processors - upgrade from Select Edition - phone consulting - 3 years - 24x7
MadCap Flare - Subscription licence renewal (1 year) + 1 Year Platinum Maintenance - Win
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for WorkForce Pro WF-M5799, WF-M5799DWF
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance
DS-970 3Y OSSW COVERPLUS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
MendIT Replacement Display + LAS
3 Year Omada Cloud Service License
PhpStorm 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 10 End-user details required Serial number required Minimum order quantity: 20) (797)
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center Wireless Services Manager - upgrade from HP ProCurve Mobility Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Collaboration Flex Plan 3.0 Partner Hosted Webex Calling Professional - Subscription licence - 1 named user - hosted
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
Dell Upgrade from 1Y ProSupport to 3Y ProSupport - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 10x5 - response time: NBD - NPOS - for Precision 3240 Compact
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Security User Awareness Training - HPE Education Services - web-based training - 10000 licences - 160001-210000 licences
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service for NSV 270 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HP Analytics Proactive Management Enhanced Service - Subscription licence (3 years) + 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - 1 laptop - hosted - ESD - Win, Android, iOS - for EliteBook 840 G3; EliteBook x360; ProBook 430 G6, 440 G6, 450 G6; ZBook 15 G4, 17 G4
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (3 years) + 3 Years 24x7 Gold Support - 1 appliance - for Firebox M4600
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for ZXP Series 1, 1 QuikCard ID Solution
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 300 - Subscription licence (1 year) - 1 virtual appliance - for P/N: 01-SSC-5580, 01-SSC-5964, 01-SSC-6295
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW810A, JW811A, JW811AR, JW813A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4431-SEC/K9, ISR4431-SEC/K9-RF, ISR4431-SEC/K9-WS
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen9
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, from SA
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2110T-T=
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - for Zebra DS9208 Omnidirectional Hands-Free Presentation Imager
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AG703B#ABB
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (1 CPU socket) - phone consulting - 3 years - 24x7
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 1000-1499 licences - Win, Android, Link-OS
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: AJ840AR#ABH
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Defense Orchestrator for FTDV10
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-99 licences - electronic
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for Color LaserJet Managed E55040dn, E55040dw, M553dnm, M553xm
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for Cisco Nexus 1000V - 1 module - phone consulting - 1 year - 24x7
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (15 months) - 1 concurrent user
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 1000000 usage transactions - Open Value Subscription - additional product - Single Language
GoLand - Subscription licence (3rd year) - 1 user - commercial - Linux, Win, Mac
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 1 switch (24 ports)
Cisco Digital Network Architecture Essentials - Term License (3 years) - 48 ports - for P/N: C9300L-48P-4X-E-WS, C9300L-48T-4G-E-RF, C9300L-48UXG-2Q-E, C9300L-48UXG4XE-RF
Cisco ASA with FirePOWER Services IPS, Apps, AMP and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-TAMC=
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for SonicWall TZ570P
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour (for File Controller) - 4 years - on-site - 24x7 - repair time: 6 hours
Infrastructure Services PVA Advantage
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - repair time: 3 business days - for Symbol TC70
Red Hat Enterprise Virtualization - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL430A, JL430A#ABA, JL430A#ACD, JL430A#B2C, JL430A#B2E, JL430AR
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE MSA Remote Snap - ESD - phone consulting - 4 years - 9x5 - response time: 2 h
Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours - response time: 2 business days
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW824A, JW826A
Entity Developer for NHibernate - Subscription (renewal) (1 year) - 1 developer - ESD - Win
Juniper Networks Web Filtering for Integrated Security Gateway 1000 - Subscription licence (1st year) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP DP Express SBS/BU/D2D2Any/Drive Exp - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 1000+ level - Win
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-ST-UDP-VE-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL355A#BB
Zebra Technical and Software Support - Technical support - for TEAM WSM/NSM server - 5 clients - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for XTM 2520
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-AP2802I-ZBULK, AIR-AP2802I-ZBULKC, AIR-AP2802I-ZK9-RF, AIR-AP2802I-ZK9-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management - 5 licences - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Knox Configure Dynamic Edition - Licence (2 years) - hosted
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-48-HW
ODAC Professional Edition with Source Code - Subscription licence renewal (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 24x7
Cisco Threat Defense URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2130T-URL=
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 3000-3999 licences - for Email Security Appliance C370
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 100 users
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for AT GS980M/52
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW257AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
WatchGuard Network Discovery - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW167AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Advanced Performance Monitoring - phone consulting - 1 year - 24x7 - response time: 2 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 50 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra RS6000
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZD620
Cisco Meraki Systems Manager Enterprise - Subscription licence (5 years) - hosted
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2
Cisco SMARTnet Software Support Service - Technical support - for LIC-CT5508-5A, L-LIC-CT5508-5A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-5A, L-LIC-CT5508-5A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Microsoft Enterprise Mobility + Security A5 Add-on - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level E - additional product, Open - All Languages
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux for IA-64 - 2 processors - phone consulting - 3 years - 24x7
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 2 Gbps throughput
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 5 business days - for Skorpio X4
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen)
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 5 installed users - web support - 2 years - business hours - response time: 1-2 business days
Dell Upgrade from Lifetime Limited Warranty to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - NPOS - for Networking N1524, N1524P
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - phone consulting - 3 years - 9x5 - response time: 2 h
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Personal Shoper Series PS20 Base
SuSE Linux Enterprise Server for SAP - Subscription (5 years) + 5 Years 24x7 Support - 1-2 sockets - ESD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7393A#ABU, A7393A#AC3, A7393A#ACD, A7393A#ACE, A7393A#ACQ, A7393A#AKJ, A7393A#AKM
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Conversion subscription licence (1 year) - Trial
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW774A
Microsoft Dynamics 365 Team Members - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1, from CRM Essentials, Offer - Win - Single Language
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 1 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 101-500 licences - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JC102AR#ABB, JC675AR, JG219AR#ABH
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for P/N: L-ASA5516-P=
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 55 months - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE StorageWorks MSA2000 Volume Copy - phone consulting - 1 year - 24x7 - response time: 2 h
SuSE Linux Enterprise Server - Subscription (5 years) + 1 Year 9x5 Support - unlimited virtual machines, 1-2 sockets - flexible licence
Veeam Backup & Replication Enterprise - Subscription licence (3 years) + 24x7 Support - 1 virtual machine - OEM - ESD
HPE Software Technical Support - Technical support - for HPE 32ports ISL Trunking - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP Single Software - phone consulting - 3 years - 9x5
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for NSsp 13700
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE - Extended service agreement - parts and labour - 3 years
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Server - 4 processors - consulting - 3 years - 9x5
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-6006, 02-SSC-6066, 02-SSC-6096, 02-SSC-6097, 02-SSC-6098
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (1 year)
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: CSP-5216, CSP-5216=, CSP-5228, CSP-5228=, UCSC-C220-M5SX-RF, UCSC-C220-M5SX-WS
SWSS UPGRADES ASR 9K Smart License I VRF for NON PAYG
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 50 users licence) - 1 year - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9175
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
PostgreSQL Data Access Components (PgDAC) Professional Site License - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for HP 20X G4, 260 G4, 280 G5; ProDesk 40X G6, 600 G6; ProOne 400 G6, 440 G6
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW298A, JW299A, JY758A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-P9500, SC-P9500 Spectro
SonicWall Comprehensive Anti-Spam Service for TZ 300 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ300
HPE - Technical support
Vantage Smart Performance - Subscription licence (1 year) - Win
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#ABB
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour (for single slot cradles) - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCXN12-USR - phone consulting - 1 year - 24x7
Workforce Connect PTT Pro - Subscription licence (5 years) - hosted - volume - Tier 1 (1-4999) - Android
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW257AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E85055; LaserJet Pro MFP M329, MFP M428, MFP M429
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-48P-L, WS-C3850-48P-L-A, WS-C3850-48P-L-RF, WS-C3850-48P-L-WS
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 installed users - web support - 2 years - business hours - response time: 1-2 business days
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-24PS-S, WS-C3650-24PS-S-RF, WS-C3650-24PS-S-WS
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow N9120 Flatbed Scanner
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24XU-S, WS-C3850-24XU-S-RF, WS-C3850-24XU-S-WS
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Officejet 75XX; Officejet Pro 7720, 8500, 87XX, 90XX, K8600
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JW147A
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960C-8TC-S, WS-C2960C-8TC-S-RF, WS-C2960C-8TC-S-WS
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass OnGuard - 500 endpoints - phone consulting - 5 years - 24x7
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 2x1GbE 2 ports adapter) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B84B, Q8C64B
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 50 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 3 business days
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - shipment - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW259A, JW260A, JW261A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: BB877AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Pull Print - volume - 100-499 licences - phone consulting - 3 years - 9x5
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Managed Flow MFP M830zm
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour (for single slot cradles) - 5 years - repair time: 3 business days - must be purchased within 30 days of the product purchase
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (3 years) - Secure Upgrade Plus - Essential Edition
X-Sign Manager Basic - Subscription licence (1 year) - Win
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 4 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for G-Series
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Operations Standard - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen9, DL580 Gen9 Base
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX240 Services Gateway - Subscription licence renewal (3 years) - 1 device
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMERGY RX1330 M2, RX1330 M3, TX1310 M3, TX1320 M2, TX1320 M3, TX1330 M2, TX1330 M3
SonicWall Standard Support - Technical support - for SonicWALL NSv 10 - for KVM - phone consulting - 1 year - 8x5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks Scalable File Share 20
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - repair time: 2 business days
SonicWall Capture Advanced Threat Protection Service for NSV 470 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90q Gen 3; M90q Gen 4; M90s Gen 4; M90t G4; M90t Gen 4; ThinkEdge SE30
dbExpress Driver for SQL Server Standard Edition - Subscription licence (1 year) - up to 4 developers - ESD - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q9H64A, Q9H65A, Q9H66A, Q9H67A, Q9H68A
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
Cisco Meraki MX100 Enterprise License - Subscription licence (5 years) - for P/N: MX100-HW
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70q Gen 3; M70t Gen 3; ThinkCentre neo 50; 50q Gen 4; V55t Gen 2-13
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Availability Acceleration Kit / vCenter Server Heartbeat - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Next Day Exchange Hardware Support - Extended service agreement - parts - 3 years - shipment - response time: next day
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 10 devices - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack 8-14c 1P Small Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 5 users - phone consulting - 3 years - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 9x5
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 5 years - pick-up and return - 9x5 - for Elite x360; EliteBook 840 G10, 8540, 860 G10; ProBook 64X G2, 65X G2; ZBook 15 G2, 17 G2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: N7P34AR, N7P35AR
JetBrains Personal Subscription - New releases update - for JetBrains ReSharper C++ - 1 user - ESD - 40% continuity discount - 1 year (3rd year)
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 3 years - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
HPE LoadRunner Rich Internet Application Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 100-499 licences - electronic
Red Hat Enterprise Linux Server - Standard subscription (3 years) + Red Hat Support - 2 sockets, 1 physical/virtual node
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
DataLocker PortBlocker - Subscription licence renewal (3 years) - Win
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - 9x5 - repair time: next business day - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ270
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
2 yr Hot Swap Warranty for screens upto 63
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 24x7 Support - 32 processors - phone consulting - 1 year - 24x7 - response time: 2 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for WorkForce DS-70000, DS-70000N
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C2960+24TC-L, WS-C2960+24TC-L-RF, WS-C2960+24TC-L-WS
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C6880-X, C6880-X++, C6880-X=, C6880-X-RF, C6880-X-WS
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1YR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
JetBrains All Products Pack 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD End-user details required Serial number required Minimum order quantity: 20) ()
HPE - Extended service agreement - parts and labour - 3 years - on-site - for SureStore Ultrium 460
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: DDY47-FCED-001A, DDY47-UCED-001A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JL184AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW797A
Electronic HP Care Pack Critical Advantage L3 - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre neo 50; ThinkEdge SE50; V50s-07; V55t Gen 2-13; V55t-15
Zebra Technical and Software Support - Technical support - for Wavelink Avalanche - 1 device - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 50 servers - consulting - 3 years - 9x5
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QW915A, QW915AR, QW916A, QW916AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2120T-TM=
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW170A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 failover server - phone consulting - 3 years - 9x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Brocade Premier Direct Support 4-Hour Parts - Extended service agreement - parts - 1 year - shipment - response time: 4 h - for P/N: BR-G620-24-F, BR-G620-24-R, XBR-G620-24-R, XBR-G620-48-F, XBR-G620-48-R
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 31-40 licences - phone consulting - 1 year
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: N9K-C93180YC-EX, N9K-C93180YC-EX=, N9K-C93180YC-EX-RF, N9K-C93180YC-EX-WS
Allied Telesis Vista Manager AWC Wireless - Subscription licence (5 years) - up to 10 access points
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h - for P/N: MR33-HW
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (3 years) - Trial - for KVM
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, from SA, from CRM Professional, Offer - All Languages
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
AudioCodes Remote Implementation Support - Installation / configuration - for P/N: M3K19/AC, M3K2/AC, M3K21/AC, M3K22/AC, M3K22/DC, M3K23/AC, M3K25/AC, M3K5/AC, M3K8/AC
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: SLASR1-IPB
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Extreme Networks NSight Platform for VX-9000 - 16 access points - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW779A, JW780A
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
SonicWall Content Filtering Service Premium Business Edition for TZ 500 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 5YR
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for NSsp 13700
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV50S-STD - phone consulting - 1 year - 24x7
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
Cisco Solution Support - Technical support - for C9300L-48-E-A, C9300L-DNA-A-48, C9300L-DNA-A-48= - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Poly Elite - Technical support - for Polycom RealPresence Desktop for Windows and MacOS Application - 100 users - phone consulting - 1 year - 24x7
HPE Care Pack Foundation Care - 5 Year Extended Service - Service - 9 x 5 Next Business Day - Service Depot - Exchange - Electronic, Physical Service
Lexmark - Extended service agreement - 3 years - response time: NBD - for Lexmark CX410de DSV EG
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Symbol MC75A; Zebra MC75, MC75A0-HC
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Enterprise w/5 years support - OEM - upgrade from VMware vSphere with Operations Management Standard - phone consulting - 5 years - 24x7
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 1000+ level - Win
HPE Foundation Care - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW227A, JW227AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
WatchGuard Network Discovery - Subscription licence (1 year) - for Firebox T15
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OmniStack 8-14c 1P Extra Small Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 2000/3000 - phone consulting - 4 years - 9x5 - response time: 2 h
Are you bringing mission-critical applications to market while supporting existing ones in order to accelerate speed of business, agility and innovation? HPE Primera N9Z52A redefines what's possible in mission-critical storage by delivering the agility of the cloud while raising the bar on resiliency and performance.
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW798AR
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW147A
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence (3 years) - 1 concurrent user - academic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW247A, JW248A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Allied Telesis AT-AR3050S-NCP1
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 5650
McAfee Anti-Virus - Subscription licence (a la carte) (3 years) - 1 user - volume - 500-999 licences - for Cisco IronPort Email Security Appliance C170
SWSS UPGRADES Cisco Prime Network Registrar 9.X DNS Ca
NVIDIA Grid Virtual Apps - Subscription licence renewal (23 months) - 1 concurrent user
Cisco CON-ECMUS-N5LDCNM
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
HPE Premium Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 20 named users - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M651dn, M651n, M651xh
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Cisco Web Security Essentials Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 10001-20000 licences
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech large room solution with Tap and RallyPlus
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-X530-52GTXM-30, AT-X530-52GTXM-50
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Fabric Manager Server - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
WARRANTY 3Y Premier
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 1500-4999 licences - Win, Android, Link-OS
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Data Recovery w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Microsoft Bing Maps Public Website Usage Add-on - Subscription licence (1 month) - 100000 transactions - Open Value - additional product - Win - Single Language
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Bundle - 10 concurrent connections - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HP Workspace VPN - Subscription licence (3 years) - 1 user - hosted - ESD - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Store
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL357A#BB
Cisco Meraki MX600 Enterprise - Subscription licence (3 years) - for P/N: MX600-HW
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WS3650-24PS/K9
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 5 years - 9x5
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Advanced Server License - phone consulting - 1 year - 9x5
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 1 Year Acquired Year 3 - Single Language
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Carbonite Move - Subscription licence (60 days) - 1 cluster - HPE Complete - for MSFT clusters only - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW831A
Cisco Web Security Management Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW191AR
Microsoft Dynamics 365 for Marketing Additional Contacts - Subscription licence - 50000 additional contacts - hosted - academic, volume, Student, Faculty - Tier 4 (250000-499000) - minimum 5 licences purchase - All Languages
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Advanced Server for IA32 - consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 appliance - for P/N: MX84-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Smart Connect Virtual Appliance Software - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCenter Chargeback w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for V14 G2 ITL; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040 LFF Disk Enclosure
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ470
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 25 - for Amazon Web Services - phone consulting - 1 year - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9407R-96U-BNDL-A, C9407R-96UBNDLA-WS
Poly+ - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - repair time: 7 days - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 3001+ level - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: AJ941AD, M0S80AR, M0S88AR, M0S89AR, Q1H89A, Q1H89AR, QK697AR, QK698AR, QK699AR
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (1 year) - for AT x530DP-52GHXm
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-345
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence (3 years) - 1 device
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 5000000 usage transactions - Open Value Subscription - additional product - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW275A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter CapacityIQ - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise Bundle - 50 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15454-M-TNCE-K9, 15454-M-TNCE-K9=, 15454-M-TNCE-K9-RF, 15454-M-TNCE-K9-WS
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR
Juniper Networks Juniper-Websense Web filtering for SRX100 Services Gateway - Subscription licence renewal (1 year) - 1 device
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3190, 3190 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-CT3504-1A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT3504-1A, LIC-CT3504-1AP-INT
SonicWall Analytics - Subscription licence (1 year)
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for IdeaPad 3 15ITL05 81X8
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Premier - Term License - 48 ports - for P/N: C9200L-48P4GEDU-RF, C9200L-48PL-4G-A++, C9200L-48PL-4G-EDU, C9200L-48PL-4X-A++
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Installation & Startup Service - Installation / configuration - for HPE Virtual Connect Enterprise Manager
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VC8300
HPE Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support (v. 4.0) - OEM - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Autodesk Revit LT - Subscription Renewal (3 years) - 1 seat - commercial - Single-user - Win
SOTI Advantage Support - Technical support - for MobiControl - 1 device - phone consulting - 1 month - 24x7
HPE Nimble Storage Next Business Day - Extended service agreement - parts (for 6TB Flash Upgrade Kit) - 3 years - shipment - response time: NBD - for P/N: Q2Q40A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
Cloudera Enterprise Data Engineering Edition - Subscription licence (3 years) + 3 Years 24x7 Gold Support - 1 node - electronic
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkStation P300; P310; P320; P330; P330 (2nd Gen)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Standard subscription (1 year) + 1 Year 9x5 Support - 2 sockets - Linux
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB853A, BB853AR, BB854AR, BB855AR, BB878A, BB878A#B8X, BB878A#STD, BB878AR, EH993CR
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Disk System 2300
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 5 years
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (3 years) - Secure Upgrade Plus - Advanced Edition
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 50-99 licences - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP ePrint Enterprise - phone consulting - 1 year - 9x5
HPE Business Process Monitor Premium Edition - Term License (1 year) - 1 location - hosted - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB913A, BB913A#B8X, BB913AR
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 100000 endpoints - ESD - Linux, Win, Mac
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 13 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement (renewal) - parts and labour - 2 years - carry-in - repair time: 3 business days - can only be ordered once after initial Zebra OneCare contract expires
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N7P34AR, N7P35AR
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - for S400z; ThinkCentre M700z; M70a Gen 3; M73z; M800z; M810z; M820z AIO; ThinkSmart Hub 500
Electronic HP Care Pack Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HP E24u G4, E27u G4, P34hc G4, Z24f G3, Z25xs G3, Z27k G3, Z27q G3, Z27u G3, Z27xs G3
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 200 devices - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Hardware Return Service Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - 9x5 - for HP t240, t310 G2, t420, t430, t530, t540, t630, t640, t730, t740; Quad-Display t310
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Additional Portal Page Views Add-on - Subscription licence - hosted - academic, volume - Microsoft Cloud Germany - All Languages
HPE LoadRunner Remote Desktop Protocol Bundle - Term License (3 months) - 50 virtual users - electronic
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow N9120 fn2, Enterprise Flow N9120 fn2 Flatbed Scanner
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials (v. 4.0) - OEM - consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco CX Success Tracks Level 2 - Technical support - for C3560CX-DNA-A-12, C3560CX-DNA-A-12= - phone consulting - 24x7 - response time: 30 min
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 41 months - 24x7 - response time: 4 h
Cisco Meraki and Digital Network Architecture Spaces Bundle - Term License (3 years)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 gateway - hosted
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-48FP-HW
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync X981UHD, X981UHD PG, X981UHD-2
SOLN SUPP SWSS NX OS Essentials license for Modular Pla
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for P/N: M1K-S2
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet Pro MFP M148, MFP M31
Cisco Solution Support - technical support - for C9300-48-E-A, C9300-DNA-A-48=, C9300-DNA-A-48
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: NBD - for P/N: 8DY47-SCE8-QT11, DDY47-FCE8-001A, DDY47-UCE8-001A
HPE MIGR ASSES SVC CS300 FOR MSFT AP
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year)
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-374 (EG), AP-374 (IL), AP-374 (JP), AP-374 (RW), AP-374 (US)
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - non-commercial
Juniper Networks Juniper-Sophos Anti-Virus for SRX100/SRX110 Services Gateway - Subscription licence (3 years) - 1 device
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Subscription licence (1 year)
SuSE Linux Enterprise Server for SAP - Subscription (3 years) + 3 Years 24x7 Support - 4 sockets
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 251-500 licences - phone consulting - 1 year
HP - Extended service agreement - maintenance - 5 years - on-site - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW167AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop VDI Edition (v. 4) - 100 users/devices - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Red Hat Enterprise Virtualization - Standard subscription (3 years) + 3 Years 9x5 Support - 2 sockets - electronic - Linux - with Red Hat Enterprise Linux for Virtual Datacenters
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic - French
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 10YR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
Datalogic - Barcode scanner interface connector cover - for Magellan 3200VSi
HPE 24x7 Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Docker Enterprise Edition Standard - Subscription upgrade licence (3 years) + 3 Years 24x7 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - repair time: 3 business days - for Zebra MC18, MC18 Personal Shopper
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Toolkit for SAP Sybase ASE and SAP Sybase Replication Server for Linux - 1 server (2 sockets) - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T830
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
SOLN SUPP SWSS NX OS Essentials SW license for Nexus Mo
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: S3500-48PF, S3500-48PF-US
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for C1FPCAT29001K9 - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Refresh for Extended Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
Microsoft Virtual Desktop Infrastructure Suite - Subscription licence (1 month) - 1 device - academic - Campus, School, Enterprise, Select Plus, EES - without MDOP - Win - All Languages
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
Hewlett Packard Enterprise HR1Z9E
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for NSa 6700
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Performance Center Oracle Enterprise Business - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW831A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW208A, JW209A, JY733A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW275A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JF242A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring NAS - 1 host - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for HPE 1606 Power Pack+ Extension SAN Switch; StorageWorks 1606 Extension SAN Switch
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL385p Gen8 Storage
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet MFP M140, MFP M234
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW806A, JW808A
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for Network Security Virtual (NSV) 270
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH395AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX939A, JX940A, JX942A
SonicWall Network Security Manager Advanced - Subscription licence (6 years)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Solution Support - Technical support - for C9300-DNA-P-48, C9300-DNA-P-48= - phone consulting - 24x7 - response time: 30 min - for P/N: C9300-DNA-P-48, C9300-DNA-P-48=
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 3 years - shipment - response time: next day - for Firebox T55
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume - for P/N: JW328AR
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 5 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra SW-DTS-TRIAL-90DAY software license/upgrade Subscription
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 185 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: 4 h - for P/N: WS-C3850-48F-S-RF, WS-C3850-48F-S-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: A7533A#ABB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for DesignJet T790 ePrinter, T790ps ePrinter
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Nimble Storage Next Business Day - Extended service agreement - advance parts replacement (for 21TB storage array) - 3 years - shipment - response time: NBD - for P/N: Q2Q42A, Q2Q43A, Q2Q44A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HP e-SupportPack - Extended service agreement - parts and labour - 1 year - on-site
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen9 Performance
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: SPA-1X10GE-L-V2, SPA-1X10GE-L-V2=, SPA-1X10GE-L-V2-RF, SPA-1X10GE-L-V2-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for TekSpeech Pro Emulation - unlimited terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 280 G5, 285 G6, 295 G6, 295 G8; Desktop 280, Pro 300 G6; ProDesk 405 G8, 40X G6
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW831A
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - promo - Open Licence - Win - Single Language
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 800
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: 4 h - must be purchased within 90 days of the product purchase - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2540 M5, TX2550 M5, TX2560 M2
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW292A, JW293A, JY757A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AW576A#ABB
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
NVIDIA Grid Virtual PC - Subscription licence renewal (23 months) - 1 concurrent user - academic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 security appliance - hosted - for P/N: MX450-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 security appliance - hosted - for P/N: MX450-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW204A, JW205A, JW206A, JW207A
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 84TB storage array) - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H75A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JL319A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP MSM422 Dual Radio Access point
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 2 years (from original purchase date of the equipment) - on-site - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 2; M90s Gen 3; M90t Gen 2; M90t Gen 3
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW227A, JW227AR
Cisco SMARTnet Software Support Service - Technical support - for LIC-EXP-RMS - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T3100, SC-T3100M, SC-T3100N, SC-T3100X, SC-T3100x 240V
Cisco SMARTnet - Extended service agreement - replacement - 3 years - 8x5 - response time: NBD - for P/N: UCS-EZ7-C220-V
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0H99A, Q0H99AAE
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Unified Threat Management for SRX650 Services Gateway - Subscription licence (1 year) - 1 device
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 300
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
Cisco Meraki MS Series 320-48 - Subscription licence (3 years) - for P/N: MS320-48-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
5 Year Onsite Next Day Service 44"
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: PEH946A
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: ISR4321R-SEC/K9, ISR4321-SEC/K9, ISR4321-SEC/K9-RF, ISR4321-SEC/K9-WS
Honeywell - (1 year)
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Red Hat Enterprise Virtualization - Subscription (5 years) + 5 Years 9x5 Support - 2 sockets - ESD - Linux
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen10
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Acronis True Image - Subscription licence (1 year) - 3 computers, 50 GB cloud storage space - Win, Mac, Android, iOS
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 500 devices - phone consulting - 1 year - 24x7 - for P/N: 30330
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW775A, JW776A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for StorageWorks Modular Smart Array 1500, 1510i
JetBrains Personal Subscription - New releases update - for JetBrains PhpStorm - 1 user - ESD - 20% continuity discount - 1 year (2nd year)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Poly Advantage with FRU Replace and Destroy - Technical support - for Poly Meeting Director - phone consulting - 1 year - 24x7
Red Hat Linux - Premium subscription (3 years) - 2 guests - 2 sockets
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 5 PCs - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW191AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Computrace Mobile Basic - Subscription licence (3 years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 10 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HP Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreF
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
Veritas Essential Support - Technical support (renewal) - for Veritas NetBackup Server - On-Premise licence - 1 server - GOV - GLP - phone consulting - 1 year - 24x7 - response time: 30 min
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - hosted - volume - add-on to user Core CAL / ECAL - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
Juniper Networks vSRX Content Security - Subscription licence (bandwidth licence) (3 years) - 2 Gbps throughput
Cisco Meraki MR Series Advanced - Subscription upgrade licence (1 year) + 1 Year Advanced Upgrade Support
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - technical support - for L-ASAV50S-STD - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center VPLS/MPLS VPN Manager Package - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 5 business days - must be purchased before the standard warranty expires - for Zebra ZD410, ZD420
Cisco Partner Support Service Software Upgrade - technical support - for ACI-ES-XF, ACI-ES-XF= - 1 year
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSB-B200-M4, UCSB-B200-M4=, UCSB-B200-M4-RF, UCSB-B200-M4-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter - 8 processors - consulting - 1 year - 24x7
Cisco Digital Network Architecture Premier Cloud - Term License (5 years) - up to 25 Mbps, 50 Mbps aggregated throughput - for P/N: C8300-UCPE-1N20, ISR1100X-6G-RF
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed MFP E62555, MFP E62655, MFP E62665; LaserJet Managed Flow MFP E62665
Cisco Meraki Advanced Security - Subscription licence (3 years) + Support - hosted - for P/N: MX85-HW
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting (for 40Gb WAN Upgrade) - 5 years - 24x7 - response time: 2 h
Microsoft Dynamics 365 Project Operations - Subscription licence - 1 user - hosted - academic, volume, Attach - from SA, from VL/DPL - All Languages
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 30000000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC67, MC67 Premium
EcoStruxure IT Expert Access - Subscription licence (1 month) - 1500 nodes
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60055dn, E60155dn
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 9250, 9250 High Availability
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 25 Plus - academic, GOV - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for FlexFabric 5940 2-slot, 5940 32QSFP+, 5940 48SFP+, 5940 48XGT, 5940 4-slot
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15216-DCU-1150=, 15216-DCU-1150-RF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
CUP CANON SERVICE PACK - PDI COPY F&D INSTALLATION
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC-4G-45.3=
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4351-VSEC/K9, ISR4351-VSEC/K9-RF, ISR4351-VSEC/K9-WS
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Branch Intelligent Management System Software Module - 50 nodes - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 10x5 - response time: NBD - for PowerEdge R230
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8300
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - upgrade licence - 10 concurrent users - OEM - ESD - upgrade from VMware Horizon Standard - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Fastrack Option - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC56
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW775A, JW776A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i - 2 processors - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW091A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW774A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 6 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S8
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
DriveSecurity - Subscription licence (1 year) - volume - 100-499 licences - Win, Mac
NVIDIA Grid Virtual PC - Subscription licence renewal (6 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Apollo 4530, 4530 Gen9
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: C7508A#ABB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
Cisco Smart Net Total Care Software Support Service - Technical support - for Cisco IOS XR Software - phone consulting - 1 year - 24x7 - for P/N: XR-NC55-P-07.01
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Sony PrimeSupport On-Demand - Installation / configuration - 1 day - on-site
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - must be purchased within 30 days of the product purchase - for Symbol DS7708-SR; Zebra DS7708-SR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric 8/24 8
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0652, 02-SSC-0868, 02-SSC-2419
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-48TD-L, WS-C2960X-48TD-L++, WS-C2960X-48TDL-RF, WS-C2960X-48TDL-WS
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5520-K9, AIR-CT5520-K9++, AIR-CT5520-K9-PM, AIR-CT5520-K9-RF, AIR-CT5520-K9-WS
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: C7508A#ABB
Next business day FULL swap-out support following expiry of manufacturer's warranty
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW816A, JW819A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
Avoira Premier Plus AV Support - 1 YR
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 50 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
Microsoft Office for Mac Standard - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Mac - Single Language
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE - Technical support - phone consulting - 24x7
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student - All Languages
Cisco CON-ECMU-LCSR114Y
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Meraki MS Series 420-24 - Subscription licence (3 years) - for P/N: MS420-24-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX943A, JX944A
Security Awareness Training - Advanced A comprehensive package of security awareness courseware combined with flexible access to phishing, vishing, and smishing simulations.
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE D2220sb Storage Blade; StorageWorks D2200sb PCIe Storage Blade
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days - must be purchased before the standard warranty expires - for Zebra ZD410, ZD420
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 4 years - 9x5
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 9x5
NEC - Extended service agreement - parts and labour - 2 years (4th/5th year)
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW761A, JW762A, JW764A, JW766A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE PLATFORM ADVISORY WORKSHOP L1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Juniper Networks Juniper-Websense Web filtering for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Premium Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW774A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE SN6600B Power Pack+ - upgrade licence - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
SonicWall Advanced TotalSecure Email - Subscription licence (1 year) - 250 users
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - 2 sockets, 1 guest
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Chromebook 11A G8; Chromebook Enterprise 14A G5; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB908A, BB908AR, BB908B, BB908BR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 846633-B21, 846633-B22
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW831A
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (3 years) - 1 Gbps throughput
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for ProLiant DL585 G6 Base
Lenovo 5PS7A22389
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH301A#AC4
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW244A, JW245A, JW246A
HP Absolute Data & Device Security Professional - Subscription licence (2 years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL376A
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 3001+ level - phone consulting - 3 years - 9x5
Brother Support Pack - Extended service agreement - parts and labour - 2 years - for Brother HL-3450CN
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express D2D2Any Option - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW257AR
LFD Extended Warranty 2 Years - Q-Line 33 INCH-55 INCH
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL169A#BB
Xerox Advanced Exchange - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for DocuMate 5460
HP Absolute Data & Device Security Premium - Subscription licence (4 Years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Fujitsu TopUp-Service On-Site Service - Extended service agreement - parts and labour (for Dual Server) - 5 years (from original purchase date of the equipment) - on-site - 9x5 - must be purchased simultaneously with the product - for PRIMERGY CX2550 M5, CX2560 M5, CX2570 M5, RX2520 M5, RX2540 M5, TX2550 M5, TX2560 M2
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for NSa 2700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release - 50 devices - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for SRST-EP - phone consulting - 1 year - 24x7
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JC102AR#ABB, JC675AR, JG219AR#ABH
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Logitech Extended Warranty - Extended service agreement - 1 year - for Rally Bar Mini
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW239A, JW239AR, JW240A
Zebra Technical and Software Support - Technical support - must be purchased within 30 days of the product purchase - phone consulting - 3 years - 8x5 - response time: 4 h - for Zebra HD4000 Enterprise Head-Mounted Display
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 2501-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Cisco Meraki - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for SonicWall TZ570W
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW777A, JW778A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for MS Windows Storage Server x64 - upgrade licence - phone consulting - 1 year - 24x7
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: K2Q81ACR, K2Q81SB
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise - 2 processors - upgrade from VMware ESX Starter - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY690A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-C2960X-48TD-L, C1-C2960X-48TD-L++
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 752689-B21
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 100-249 licences - includes ATP and DLP for up to 10 SaaS apps
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - business hours - response time: NBD - for HP 250 G8; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW635A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Microsoft Core Infrastructure Server Suite Datacenter - Software assurance - 16 cores - Open Value - Level C - additional product, 3 Year Acquired Year 1 - Win - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - 8 processors - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Adaptive Security Virtual Appliance ASAv30 - Term Subscription (1 year) - 2 Gbps - ESD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Professional CP5225, CP5225dn, CP5225n
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-24TS-LL, WS-C2960X-24TSLL++, WS-C2960X24TSLL-RF, WSC2960X24TS-LL-WS
Cisco Digital Network Architecture Premier - Term License (3 years) - 48 ports - for P/N: C9200-48P-A, C9200-48PB-A, C9200-48PXG-A, C9200-48T-A, CAT-CDNA-P
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem - phone consulting - 4 years - 24x7 - response time: 2 h
Uplift 3 Years RTB Warranty
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q0F66A, Q0F66AR
Cisco SMARTnet Software Support Service - Technical support - for FS-KVM-2-SW-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack - Extended service agreement - parts and labour - 3 years - on-site
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - phone consulting - 5 years - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - consulting - 4 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Cisco DNA Essentials C920024P 1M For Renewal Only
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JC772AR#ABH, JG336A#ABB, JG554AR#B8X
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for FLSA1-HX-2X10GE - phone consulting - 1 year - 24x7 - for P/N: FLSA1-HX-2X10GE
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MT2070, MT2090
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW328AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL173A#BB
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
HP SupportPack - Extended service agreement - maintenance - 1 year - on-site
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StorageWorks Business Copy EVA6300 LTU - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-CX-B200M4-P, UCS-CX-B200M4-P-RF
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 13 3380, 3190, 31XX 2-in-1, 33XX, 33XX 2-in-1, 34XX, 35XX
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 1 installed user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
Lenovo e-Pack Smart Office Assess - Technical support - consulting
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW822A, JW823A, JW825A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
APC Preventive Maintenance Visit - Technical support - preventive maintenance (for UPS 20 kVA) - on-site - for P/N: G35T20K3IS, G35T20KF2B4S, G35T20KF3B4S, G35T20KF4B4S, SUVTJP20KF2B4S, SUVTRTF20KB5F
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JZ508A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Remote Office Branch Office Advanced - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Cisco CON-PSBU-RPI37SW9
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for StorageWorks Scalable File Share 20
HPE Proactive Care Advanced Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB914A#B8X
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreEasy 3850 Gateway Storage
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - upgrade from VMware vCenter Server Foundation - phone consulting - 3 years - 24x7
Allied Telesis Net.Cover Advanced - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
HPE LoadRunner SAP - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for WorkForce Pro WF-C8690, WF-C8690D3TWFC, WF-C8690DTWF, WF-C8690DTWFC, WF-C8690DWF
HPE Nimble Storage Next Business Day - Extended service agreement - advance parts replacement (for 6TB storage array) - 3 years - shipment - response time: NBD - for P/N: Q2Q34A, Q2Q35A, Q2Q36A
Cisco Solution Support - Technical support - for CAT-DNA-P-ADD, CAT-DNA-P-ADD= - phone consulting - 24x7 - response time: 30 min
Cisco Threat Defense Threat Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-FPR2130T-T=
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA5545-K9, ASA5545-K9-RF, ASA5545-K9-WS
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - OEM - consulting - 4 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 - 2 processors - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL073AR
SonicWall Secure Mobile Access 500V - Spare Licence (10 days) - 250 users - for P/N: 01-SSC-8469
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - response time: NBD - for HP 260 G4, 285 G6; Elite Slice G2; EliteDesk 80X G6; ProOne 400 G6, 600 G6
Juniper Networks Intrusion Detection and Prevention for SRX100/SRX110 - Subscription licence (3 years) - 1 device
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: Q1595B#ABJ, Q1595B#ACE, Q1595B#ACJ, Q1595B#ACQ, Q1595B#AKM, Q1595B#AKY, Q1595B#ARS
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX957AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL660c Gen9
NETGEAR Web Threat Management - Subscription licence (1 year) - 1 device
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for Latitude 5290 2-in-1
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 4 years - on-site - 9x5 - response time: NBD - for HP t530; Mobile Thin Client mt22, mt44, mt45, mt46; ProBook 430 G6, 440 G6, 440 G8, 470 G5
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB908A, BB908AR, BB908B, BB908BR
HPE Aruba ClearPass OnGuard - Subscription licence (1 year) - 10000 endpoints - ESD - Linux, Win, Mac
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Cisco Digital Network Architecture Advantage Cloud - Subscription licence (3 years) - up to 1 Gbps, 2 Gbps aggregated throughput
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Standard with Operations Management Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HR1Y7E
QNAP Extended Warranty Orange Label - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY678A, JY680A#ABA, JY684A, JY862A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreEver MSL6480 Scalable Expansion Module
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR630 7X02
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: QW967AR#ABH, QW967SB
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware P2V Assistant - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen9 High Performance
D-Link Assist Warranty Extension Category A - Extended service agreement - parts and labour - 3 years - for D-Link DSN-610, 640; DGS 3630; DWS 3024, 3160, 4026; DXS 1100, 3400; Web Smart DXS-1210-12
HPE Support Plus 24 - Technical support - for Microsoft OS - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M680dn, MFP M680f; LaserJet Enterprise Flow MFP M680z
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW635A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 795236R-B21
HPE Next Day Collaborative Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL365 G5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY986A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Master Console - 1 console, multiple servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G6 Base
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3400 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: AIR-AP2802I-Q-K9, AIR-AP2802I-QK9-RF, AIR-AP2802I-QK9-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AG756A#05Y, AG757A#05Y, AG757A#ABB, AG757A#ABU, AG757A#AC3, AG757A#ACD, AG757A#ACE
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty - All Languages
Zyxel SecuExtender IPSec VPN Client - Subscription licence (1 year) - 10 users - Win, Mac
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Mobility Manager (v. 3.0) - 50 devices - phone consulting - 3 years - 24x7
JetBrains Business Subscription - New releases update - for JetBrains All Products Pack - 1 user - commercial - ESD - 20% continuity discount - 1 year (2nd year)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581A#B2C, JL581AR, JL581AR#ABA
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - Open Value - additional product - Win, Mac - Single Language
Microsoft Core CAL - Software assurance - 1 user CAL - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Managed Flow MFP M830zm
Cisco Meraki MS Series 220-24P - Subscription licence (1 year) - for P/N: MS220-24P-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport Professional Setup and Configuration - Installation / configuration - for NETGEAR M6100-44G3-POE+; ReadyDATA 4U Expansion Chassis EDA4000, 5200
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ075A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW168A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 867156-B21#ABA, 867158-B21#B19, 867158R-B21, 867158R-B21#B19, R0R03A, R0R03B, R0R03BR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 846633-B21, 846633-B22
XML Developer Professional - Maintenance (renewal) (1 year) - 1 floating licence - volume - 20+ level - Linux, UNIX, Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY793A
Lenovo Enterprise Software Support Operating Systems - Technical support - for 2P Server - phone consulting - 1 year - 24x7 - for ThinkSystem SD630 V2; SR645; SR650 V2; SR665; SR670 V2; ST650 V2
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 5290 2-in-1
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement - parts - 1 year - shipment - response time: NBD - for P/N: BR-G620-24-F, BR-G620-24-R, XBR-G620-24-R, XBR-G620-48-F, XBR-G620-48-R
Cisco Meraki - Subscription licence (5 years) + 5 Years Enterprise Agreement Support - 1 switch - Booking Only
Microsoft Bing Maps Public Website Usage Add-on - Subscription licence (1 month) - 840000 transactions - hosted - Open Value - additional product - Single Language
HPE Cloud Managed IT - Subscription licence (3 years) - hosted - Medium Business, Small Business
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Amazon Web Services - for P/N: 02-SSC-0650, 02-SSC-0914
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 51-75 licences - phone consulting - 1 year
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - upgrade licence - 500 TB capacity - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0U58A#AKJ, Q0U60A#ABB, Q0U60A#ABU, Q0U60A#ACD, Q0U60A#ACE, Q0U60A#ACQ, Q0U60A#AKJ
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco - Technical support
WatchGuard WGCXL151
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Payment Gateway Connector Group 3 - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Cisco Smart Net Total Care Software Support Service - Technical support - for BE-12X-UWLS-STR - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for HP E344, LD5512, P34hc G4, Z32, Z43; DreamColor Z31; EliteDisplay E324; EliteOne 1000 G1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Advanced Accelerator for FICON - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-10X-BAS-A - phone consulting - 1 year - 24x7
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS120-24-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 500 endpoints - ESD - Linux, Win, Mac
Brocade Premier Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: 4 h - for Brocade 6510
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 2 years - on-site - for WorkForce Pro RIPS WF-C879RDWF, WF-C869RD3TWFC, WF-C869RDTWF, WF-C869RDTWFC
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra VC80
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for Mobility Controller 7280
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
COMP NETWORK SUPPORT HP CNS
HPE Image Load Service Third Party SW Application - Technical support - software application support - factory integrated
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Data Sanitization Service - Technical support - data erasure - on-site - business hours - Tier 2
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS12-8POE
Microsoft Dynamics 365 for Team Members, Enterprise edition Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to CRM Essential, Offer - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZC100
Zyxel Hotspot Management - Subscription upgrade licence (1 year) - 1 concurrent device
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2R11AR, K2R12AR, K2R14AR, N9Y61A, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Nimble Storage Premium 4-Hour - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 4 h - for P/N: Q2Q30A, Q2Q31A
Microsoft 365 Apps for enterprise - Subscription licence - 1 user - academic, Faculty - Open Value Subscription - Level F - additional product - Win, Mac - All Languages
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS14-48
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW779A, JW780A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Synergy 480 Gen10
Cisco Threat Defense Malware Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1150T-AMP=
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 21 months - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Web Security Essentials Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Cisco Partner Support Service Software Upgrade - Technical support - for NXOS-AD-XF, NXOS-AD-XF= - phone consulting - 1 year - 24x7 - for P/N: NXOS-AD-XF, NXOS-AD-XF=
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 250 devices - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW328AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard Metro Cluster with Continuous Access P9000/XP for Linux Flexible Quantity License - 2 processors - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only - for Cloud Managed MS250-48LP
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Select with Premier Maintenance for Standard Battery and Fastrack Option - Extended service agreement - advance parts replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC56
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y09AR, N9Y10AR, N9Y11AR
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - for S510; ThinkCentre M625; M700; M75n IoT; M75s Gen 2; M75t Gen 2; V50s-07; V530-15; V55t-15
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki MS Series 220-48FP - Subscription licence (1 year) - for P/N: MS220-48FP-HW
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
SonicWall Advanced Gateway Security Suite Bundle for NSA 3650 Appliance - Subscription licence (2 years)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 2 years (4th/5th year) - for MultiSync P801 PG, V801-TM, X841UHD PG
HPE Support Plus with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1006-SB, ASR1006-SB-RF, ASR1006-SB-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B67B, Q8B67BR, Q8D07B
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki MR Series Enterprise - Subscription licence (10 years) - hosted
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Workforce Connect PTT Pro - Subscription licence (4 Years) - hosted - Android
Cisco CON-SNTP-401105AB
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS425-32-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW635A
Red Hat Enterprise Virtualization - Standard subscription (3 years) + 3 Years 9x5 Support - 2 sockets - electronic - Linux
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise - 2 processors - upgrade from VMware Infrastructure 3 Standard - phone consulting - 5 years - 9x5
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 5 - Maintenance (3 years) - 1 device
Windows Enterprise - Software assurance - 1 licence - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 1
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH302A#ABB, JH302A#B2B, JH302A#B2C, JH303A#AC4, JH303A#B2B, JH303A#B2C, JH303AR#ABA
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Evolved Programmable Network Manager - Smart Advanced Function Pack - Subscription licence (3 years) - SIA - 1-9999 licences - right to manage (RTM)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 6 h - for ProLiant DL585 G6 Base
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco CON-3ECMU-SFMMCVWK
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q1H70A#05Y, Q1H70A#ABB, Q1H70A#AC4, Q1H71A#ABA, Q1H71A#ABB, Q1H71A#AC4, Q1H71AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Gateway Anti-Malware and Intrusion Prevention for SOHO - Subscription licence (1 year) - 1 appliance - for SonicWall SOHO
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 1 DAY
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco SMARTnet Software Support Service - Technical support - for AC-PLS-P-250-S - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - 24x7 - for Firebox M570
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ270
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Starter Kit - 10 VMs - OEM - phone consulting - 3 years - 24x7
Lenovo Keep Your Drive Add On - Extended service agreement - 5 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for StorageWorks SAN switch 2/8
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
SOLN SUPP 8X5XNBD Cisco Catalyst 9120AX Series
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Email Security Inbound Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 201-500 licences
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Enterprise Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW191AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Secure Pull Printing - consulting - 1 year - 9x5
Hewlett Packard Enterprise H9TY7E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Eaton IPM 1 year subscription for 10 power and IT nodes
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen9 Performance
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8772B#ABB, J8772B#ACC
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4321/K9, ISR4321/K9-RF, ISR4321/K9-WS, ISR4321R/K9
Cloudera Enterprise Basic - Subscription licence (1 year) + 1 Year 8x5 Support - 15 moonshot cartridges - electronic
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center Application Performance Manager Software - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for Cisco TelePresence Manager - 25 systems - ESD - phone consulting - 1 year - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Select with Comprehensive Coverage and Collection Option - Extended service agreement - replacement - 1 year - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC51
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF MFD Embedded 10 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB941D, BB941DR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW292A, JW293A, JY757A
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours - response time: 2 business days - for PowerEdge T40
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center Standard and Enterprise - add-on licence - ESD - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Officejet 7000 E809a, 7110, 7610, 7612; Officejet Pro 7730, 7740
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW223A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft Azure Advanced Threat Protection for Users - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW247A, JW248A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Foundation Acceleration Kit - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW739A, JW740A, JW741A, JW742A
Cloudera Enterprise Analytical Database Edition - Subscription licence (3 years) + 3 Years 24x7 Gold Support - 1 node - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW292A, JW293A, JY757A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for NSa 2700
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 9x5
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX954A, JX956A, JX957A, JX957AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 4 processors - consulting - 3 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for HPE VirtualSystem CV2 for Citrix XenDesktop - Base with SAN - 200 users - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR670 7Y37
Electronic HP Care Pack Next Business Day Hardware Exchange with Accidental Damage Protection - Extended service agreement - replacement - 2 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
Polycom SoundStructure - lectures and labs - 3 days
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE LoadRunner Templates Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HP Absolute Data & Device Security Premium - Subscription licence (1 year) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Installation Service - Installation - on-site - for ProLiant DL580 Gen9, DL585 G6
Allied Telesis AT-XS916MXS-NCP1
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW822A
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - NPOS - for Precision 5530 2-in-1
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen10
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
DriveSecurity - Subscription licence (1 year) - volume - 10000-19999 licences - Win, Mac
Microsoft Office Professional Edition - Software assurance - 1 PC - Enterprise - Open Value - 1 Year Acquired Year 1 - Win - All Languages
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
SonicWall Network Security Virtual (NSV) 870 - Subscription licence (2 years) - Secure Upgrade Plus - Advanced Edition
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX943A, JX944A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance, ML110 Gen10 Solution
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-10-SW-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
SonicWall Advanced Gateway Security Suite Bundle for NSv 800 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MP7000, MP7001
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 1 device - phone consulting - 3 years - 9x5
Yealink MVC640 Advanced Replacement 1 & 2 year price - NC/NR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX939A, JX940A, JX942A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M630; LaserJet Enterprise Flow MFP M630
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen9, ML110 Gen9 Base, ML110 Gen9 Entry
Cisco Business Critical Services Expert-as-a-Service - Technical support - for Cisco Cosulting Engineer - consulting - 1 year
Eaton Easy Battery+ - Battery replacement
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J10A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
HPE Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE BL16 servers) - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/5 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 100 licences - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
XML Author Professional - Maintenance (renewal) (2 years) - 1 user - volume - 20+ level - Linux, UNIX, Win, Mac
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 24x7 Support - 15 sockets - ESD
DNAC1 Ess. Term C3850 12P Fiber 1Y
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY792A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M776dn; LaserJet Enterprise Flow MFP M776z, MFP M776zs
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HM8W2E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW788A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for BLc3000 Enclosure; ProLiant BL460c Gen8
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
PSS SWSS UPGRADES Cisco Firepower Management Center (VMWa
Microsoft Windows Server - External Connector Software Assurance - unlimited external users - Open Value - additional product, 1 Year Acquired Year 1 - English
Zyxel iCard Anti-Virus - Subscription licence (1 year)
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1 DAY
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG875A#AC3, JG875A#AC4
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Server Foundation / Standard Edition - OEM - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW804A, JW805A, JW807A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
XML Developer Enterprise - Maintenance (renewal) (2 years) - 1 floating licence - volume - 5-9 licences - Linux, UNIX, Win, Mac
1 year license for AWC-Channel Blanket plugin for 120 APs (Requires x950 and AWC)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour (for File Controller) - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server w/3 Years 24x7 Support - subscription - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Cisco Digital Network Architecture Premier - Term License (5 years) - 48 ports - for P/N: C9200L-48P-4G-A=, C9200L-48PXG-4X-A, C9200L-48T-4G-A, C9200L-48T-4X-A, CAT-CDNA-P
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JX929A, JX930A, JX931A, JX932A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Cisco AnyConnect Plus - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 1-250 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QQ698AR, QQ699A, QQ699AR, QQ700A, QQ700AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView w/o iLo - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-12XS-S, WS-C3850-12XS-S-RF, WS-C3850-12XS-S-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra My-Shopper Central Server Module - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - North America, EMEA
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW223A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Software Technical Support - Technical support - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HN4Z0E
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL261A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX936A
CON-SNTP-C9200L48
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence (2 years) - 1 device
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for OMEN by HP 87X, 880, GT12; HP 22, 24, 27; ENVY 32, TE01, TPE01; Pavilion 24, 27, TP01
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP HP 5406-44G-PoE+-2XG v2 zl Switch
Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 10-15 kVA) - 1 year - on-site - business hours - response time: NBD - for Galaxy 3000
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for P/N: EX2300-24T
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Aruba Central Gateway Foundation - Subscription licence (5 years) - ESD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen9
Juniper Networks Juniper-Kaspersky Anti-Virus for Secure Services Gateway 650 - Subscription licence renewal (1 year) - 1 device
Juniper Care Core Support SRX300-SYS-JB - 3 Year
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 51 months - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW227AR
SonicWall Analytics (Syslog) - Subscription licence (3 years) - for Network Security Virtual (NSV) 870
HP Care Pack Software Technical Support - Technical support - for SuSE Linux for IA-32 - 8 processors - phone consulting - 1 year - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
JetBrains Business Subscription - New releases update - 1 user - commercial - ESD - 1 year
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence (1 year) - 1 concurrent user
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-12X-ENH, MIG-12X-BASTOENH, MIG-12X-ESSTOENH, UPG-CUCM-USR, UPG-UCM1012-ENH, UPG-UCM1112-ENH, UPG-UCM9TO12-ENH - phone consulting - 1 year - 24x7
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM P20
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL626AR, JL626AR#ABA, JL627A#AC3, JL627A#AC4, JL627AR, JL627AR#ABA, JL859A, JL860A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
AudioCodes Customer Technical Support - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - for P/N: M1K-S6
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 5 installed users - web support - 1 year - business hours - response time: 1-2 business days
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for Firebox T10
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - 16 processors - phone consulting - 3 years - 9x5
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW806A, JW808A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 500-999 licences - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
Cisco WebEx Meeting Center Small Business - Subscription licence (4 months) - ESD - until annual subscription renewal
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SOLN SUPP SWSS 100 AP Adder License for the 5508 Contro
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE vSMS for VMware vSphere - phone consulting - 4 years - 24x7 - response time: 2 h
Juniper Networks Juniper-Symantec Anti-Spam for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - flexible licence - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL385 Gen10
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960L-8TS-LL, WS-C2960L-8TSLL++, WS-C2960L-8TSLL-RF, WS-C2960L-8TSLL-WS
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1
SonicWall Standard Support - Technical support - for SonicWALL NSv 800 - for KVM - phone consulting - 1 year - 8x5
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 500 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW818A, JW820A
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for P/N: L-FPR1120-P=
NVIDIA Grid Virtual PC - Subscription licence renewal (2 months) - 1 concurrent user
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q2S16A, R0P01A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 1-99 licences - electronic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 9 months - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-C220-M4S-CH, UCSC-C220-M4SCH-RF
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW824A, JW826A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP A5800-48G-PoE Switch
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
SonicWALL Web Application Firewall Service for SMA 400 - Subscription licence (1 year) - 1 appliance
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 2 years - pick-up and return - 9x5 - for Pro Slate 10 EE G1, 12, 8
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (3 years)
Extreme Networks ExtremeWorks Managed Services MonitoringPLUS Next Business Day Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: NBD - for P/N: EC8200A01-E6
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki MX100 Advanced Security License - Subscription licence (1 year) - for P/N: MX100-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4507R+E=, WS-C4507R+E-WS
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Mobility Controller 7280
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP Switch 5406zl-48G Intelligent Edge
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Symbol DS8108; Zebra DS8108, DS8108-DL, DS8108-HC, DS8108-SR
HP Performance Center Remote Access - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - hosted - volume - 25-2499 licences - Android, iOS
Zebra Technical and Software Support - Technical support (renewal) - for TekSpeech Pro Connector - 10+ terminals - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - licence - up to 50 access points - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-VMW-10-K9 - phone consulting - 1 year - 24x7
HPE SupportPack - Extended service agreement - parts and labour - 3 years - on-site
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Brocade Premier Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - response time: NBD - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
SonicWall TotalSecure Email - Subscription licence (3 years) - 500 users
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-8P-HW
HPE Foundation Care Software Support 24x7 - Technical support - for HPE OneView - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 4 years - 9x5 - response time: 2 h
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 9
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server for SAP w/3 Years 24x7 Support - subscription - unlimited capacity, 4 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Intrusion Detection and Prevention for SRX5000 line - Subscription licence (5 years) - 1 device
Acronis Cyber Protect Home Office Premium - Subscription licence (1 year) - 3 computers, 1 TB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HP Absolute Data & Device Security for Healthcare Premium - Subscription licence (3 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS12-8
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
SonicWALL Dynamic Support 8X5 - Extended service agreement - replacement - 1 year - shipment - 8x5 - response time: next day - for NSA 3600, 3600 High Availability, 3600 TotalSecure
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 4400 OST - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: BE6M-M5-K9, BE6M-M5-K9-RF, BE6M-M5-K9-WS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 870-F
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
Electronic HP Care Pack Return to Depot Post Warranty - Extended service agreement - parts and labour - 1 year - 9x5 - for OMEN by HP Laptop 15, 16, 17; OMEN X by HP 2S Laptop; Laptop 15; Spectre x360 Laptop
HPE Next Business Day Partner Branded Support - Technical support - for Aruba Virtual Mobility Controller - up to 10 access points - academic - for retail customers - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Cisco SMARTnet Software Support Service - Technical support - for L-ASAV10SR-STD - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW263A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: PWR-RPS2300++, PWR-RPS2300++=, PWR-RPS2300=, PWR-RPS2300-RF, PWR-RPS2300-WS
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AM445AR, AM447AR, AM448AR
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2120T-TMC=
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for Juniper Networks SRX550 Services Gateway
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 Packaged Cluster
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 7200
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 2 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - Open Value - additional product, 3 Year Acquired Year 1 - Win - Single Language
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 G4 Performance Pack
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY690A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant ML30 Gen9
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 500+ level - phone consulting - 1 year - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW772A, JX920A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 5 years - 24x7 - response time: 2 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 76-100 licences - phone consulting - 1 year
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkCentre M90; M90q Gen 2; M90q Gen 3; M90s Gen 3; M90t Gen 3; ThinkEdge SE30
Honeywell Software Client Pack - Maintenance (1 year) - Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL254A#ABB, JL254A#ACC, JL254A#B2C, JL254AR
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5508-100K9++, AIRCT5508-100K9-RF, AIR-CT5508100K9-WS, AIR-CT5508-100PROM
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier Add-On - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HP Workspace Essential - Subscription licence (2 years) - 1 user, up to 10 virtualised applications - hosted - ESD - 40 hours monthly usage per user, 4 GB virtual machine RAM - Win
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW232A, JW233A, JW236A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960CX-8PC-L, WS-C2960CX-8PCL++, WS-C2960CX-8PCL-RF, WS-C2960CX-8PCL-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW779A, JW780A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra LI2208
Allied Telesis Autonomous Wave Controller - Subscription licence (5 years) - 80 APS
Microsoft PowerApps Plan 2 - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members Enterprise Edition - hosted - academic, volume - All Languages
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for NSa 4700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL075A#ABB, JL075A#ACE, JL075AR
WatchGuard Gold Support - Extended service agreement - advance hardware replacement - 1 year - shipment - 24x7 - response time: next day - for Firebox T70
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-SEC-XF, ACI-SEC-XF= - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 4700
HPE Critical Advantage L2 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW111A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Automation Center Enterprise (v. 6) - 25 OS instances - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Microsoft Project - Software assurance - 1 PC - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: M0T60AR, M0T61AR
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: next day - for HP E34m G4, LD4312, LD6501, LD7501, LD8601, P34hc G4, Z34c G3, Z40c G3; EliteOne 1000
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 100
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY793A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Essential Plus / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
Elo Extended Warranty - Extended service agreement - parts and labour - 5 years - repair time: 14 days - for Backpack 3.0; Computer Module ECMG4, ECMG4-i5
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (31 months) - 1 concurrent user - academic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView for ProLiant Blade Servers (BL) - 16 servers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware ThinApp Client License - 100 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 3 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE StormRunner Load - Subscription licence
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
Juniper Networks Intrusion Detection and Prevention for SRX650 - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for LaserJet Pro M501dn, M501n
Cisco Digital Network Architecture Essentials - Term License (3 years) - 1 switch (48 fibre ports) - for P/N: C9300-48S-E, C9300-48S-E-RF, C9300-DNA-E-48S=
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 9x5 - response time: 2 h
HPE LoadRunner Java Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 50-99 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-48FS-E, WS-C3650-48FS-E-RF, WS-C3650-48FS-E-WS
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation for vSphere - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HPE 5900AF-48G-4XG-2QSFP+ Switch
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 1 disk array - upgrade from MSA2000 Snapshot 8 - phone consulting - 4 years - 24x7 - response time: 2 h
Veeam Backup & Replication Enterprise Plus - Subscription licence (3 years) + 24x7 Support - 1 virtual machine - OEM - ESD
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - 24x7 - for Firebox M370
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM C3500
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager Enterprise Foundation Bundle - phone consulting - 3 years - 9x5
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 470 - phone consulting - 3 years - 24x7
HP Performance Center Web/Multimedia Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASA-IC-6GE-SFP-C, ASA-IC-6GE-SFPC-RF
HP Performance Center SOA - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 3200 - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vCenter Lab Manager - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - for WorkForce DS-530, DS-530N
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 7YR
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
Intel Retail Client Manager - (1 year) + 1 Year Support
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6010C
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200L-24P-4G-E++, C9200L-24P-4G-E=, C9200L-24P-4G-E-RF, C9200L-24P-4G-E-WS
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C4500X-F-16SFP+, WSC4500XF16SFP+-RF, WSC4500XF16SFP+-WS
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for NSa 6700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for P/N: L-FPR2110-P=
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960XR-48TS-I, WS-C2960XR48TSI-RF, WS-C2960XR48TSI-WS
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service
JetBrains Business Subscription - New releases update - for PyCharm (v. 4.x) - 1 user - commercial - ESD - 1 year
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-12S-S-RF, WS-C3850-12S-S-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW241A, JW243A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N9K-C93180YC-EX-B
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 6700
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - 1 user - phone consulting - 5 years - 9x5 - for Capella HPAC Extension Ricoh - Secure Pull Print and Authentication
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 250-499 licences
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9485A#ABB
Zebra Z1R5-PME1-1 warranty/support extension
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68W-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: J9421A#AC3, J9421A#AC4
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW321A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Advanced Edition / HP Insight Control Environment - 1 processor - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (31 months) - 1 concurrent user - academic
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Absolute Data & Device Security Premium - Subscription licence (3 years) - 1 unit - Win
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#BB
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 10 licences - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HP Touchpoint Manager Basic - Subscription licence (3 years) - 1 user, 1 device - prepaid - electronic - Win, Android, iOS
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Foundation Care Software Support 24x7 - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra Technical and Software Support - Technical support - for Zebra Master Terminal Emulation Pool Server - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Latex 360
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Deep Inspection for NetScreen-5400 - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL383A, JL383A#ABB
HPE Installation Service - Installation / configuration - on-site - for HP A5500-24, A5500-48, A5800-24, A5800-48, E5500-24, V1405
HPE Implementation Service - Installation / configuration
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 866573-B21
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M855dn, M855x+, M855x+ NFC/Wireless direct, M855xh
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Web Security Appliance Advanced Malware Protection - Subscription licence (a la carte) (1 year) - 1 user - volume - 200-499 licences
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour (for 60TB storage array) - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 1 year - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: QR481A#ABB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW818A, JW820A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW831A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW812AR, JW814AR
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC025A
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Symbol TC55; Zebra TC55
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 9x5
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (3 years) - 1 gateway - includes entitlement for 3 years to Spotlight Secure Connector
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW781A, JW782A
Cisco Email Security Appliance Anti-Spam - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 200-499 licences
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL322A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Installation Service - Installation
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO10-ESS - phone consulting - 1 year - 24x7
Cisco Meraki Z3 Enterprise - Subscription licence (1 year)
Cisco Meraki Z3 Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Foundation product group - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AW563A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Identity Driven Manager (v. 3.0) - unlimited users - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Analytics - Subscription licence (1 year) - for SonicWall TZ500W
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW275A
JetBrains Business Subscription - New releases update - for JetBrains All Products Pack - 1 user - commercial - ESD - for existing customers without valid upgrade subscription or a subscription that has expired before November 2, 2014 - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Hewlett Packard Enterprise HL2K8E
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco ASA 5500 Botnet Traffic Filter License - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5505 Firewall Edition Bundle
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Extended Hardware Service Plan - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - on-site - for Surface Hub 2S 50"
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW812AR, JW814AR
Electronic HP Care Pack Next Business Day Parts Exchange Post Warranty - Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
PNY Warranty Extension Pack 004 - Extended service agreement - replacement - 2 years (4th/5th year) - for Grid K1; Quadro K4200, K5000, K5200
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX949A, JX950A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE OneView with iLO - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
APC Scheduled Assembly Service and Start-Up Service - Installation - on-site - for P/N: SMX48RMBP2US, SRT10KXLJ, SRT192BP2J, SRT192BP2US, SRT48BPJ, SRT8KXLJ, SRTG5KXLT
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for NSa 5600, 5600 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN for Remote Office Branch Office - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D - additional product, Open, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant WS460c Gen9 Graphics, WS460c Gen9 Graphics Expansion
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 50 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD - for PowerEdge T440
Lexmark - Extended service agreement
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: N7P34AR, N7P35AR
HPE 24x7 Software Technical Support - Technical support - consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP E22 G4, E24i G4, E24t G4, E27 G4, E27q G4, Z24f G3, Z24n G3, Z27k G3, Z27q G3, Z27u G3
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume
SonicWall TotalSecure Email - Subscription licence (2 years) - 25 users
HPE Installation Service - Installation / configuration
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67-HW
HPE LoadRunner SAP Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW227A, JW227AR
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B62B, Q8B63B, Q8C26B, Q8C49B, Q8D00B
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (2 years) - 1 device - for Secure Services Gateway SSG 5
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Starter - 2 processors - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH402A, JH402A#ABB, JH402AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Battery Refresh - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - for Chromebook Enterprise 14 G7; Chromebox Enterprise G4, G4; ProBook 11 G1
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1H70A, Q1H71A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SuSE Linux Enterprise Server Flexible License - Subscription (3 years) + 3 Years 24x7 Support - unlimited virtual machines - 2 sockets
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-100M-SEC-3Y= - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for HPE Systems Insight Manager - 1 licence - phone consulting - 1 year - 10 incident - 24x7
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Juniper Networks Juniper-Sophos Anti-Spam for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StorageWorks Enterprise Fabric Management Suite - consulting - 3 years - 8x5 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for ExtremeCloud Appliance - Virtual Appliance Activation Key - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks D2D2500 Replication - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
SNTC 24X7X4 Cisco Catalyst C8300
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Premier Bundle - 100 VMs - phone consulting - 1 year - 9x5
HPE Software Technical Support - Technical support - phone consulting ( for software only ) - 3 years - 9x5
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX250-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for SonicWall TZ570P
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M406dn
TADL Assist Warranty Extension - Extended service agreement - parts and labour (for display with up to 73" diagonal size) - 1 year - on-site - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY737A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Threat Defense URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5545T-URL=
TADL Assist Warranty Extension - Extended service agreement (renewal) - parts and labour ( 4th and 5th year )
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 100 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
SonicWall Network Security Manager Essential - Subscription licence (1 year) - NFR - for SonicWall TZ470W
cloudAshur Remote Management Console - Subscription licence (3 years) - volume - 50-99 licences - Win
dbForge Studio for SQL Server Professional Edition - Subscription (1 year) - ESD - Win
WatchGuard WGVME173
Microsoft Bing Maps Light Known - Subscription licence (1 month) - 500 users - Open Value Subscription - additional product - Win - All Languages
Cisco - CMX Engage Advanced Subscription License
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Controller Virtual Appliance - 1000 access points - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - phone consulting - 5 years - 24x7
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Standard - 16 processors - phone consulting - 3 years - 24x7
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - pick-up and return - repair time: 2 business days - for Datalogic Rhino II
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW818A, JW820A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Edition - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - for Zebra LI3678
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP E344c, S430c; Zvr Virtual Reality Display
AppDynamics Advanced Edition APM Any Language - Term License - on-premise
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Installation Service - Installation - on-site - for StorageWorks SSL1016
Fujitsu Scanner Service Program 3 Year Extended Warranty for Fujitsu Office Scanners - Extended service agreement (extension) - replacement - 3 years - shipment - 8x5 - response time: NBD - for Fujitsu SP-1120, SP-1120N, SP-1125, SP-1125N, SP-1130, SP-1130N, SP-1425
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Nuance MX Proximity USB Reader And Disaster Recovery License - phone consulting - 3 years - 9x5
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 5000 endpoints - ESD - Linux, Win, Mac, iOS
HPE Proactive Care 24x7 Software Service - Technical support - for Rapid Deployment Pack - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 53 months - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 250 devices - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW092A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
WatchGuard Premium - Extended service agreement - advance hardware replacement - 1 year - on-site - 24x7 - response time: 4 h - for Firebox M4600
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ470W
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY690A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Starter - 2 processors - phone consulting - 4 years - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/1 Year 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for WorkForce DS-870, DS-870 Kofax VRS, DS-870N
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 2 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for HP 3100-8-PoE v2 EI Switch
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for SonicWall TZ570P
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW772A, JX920A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR4110-ASA-K9, FPR4110-ASA-K9-RF, FPR4110-ASA-K9-WS
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 50 months - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for NSa 6700
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY793A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW267A, JW272A
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 2650 - Subscription licence (1 year) - 1 appliance - for NSa 2650, 2650 High Availability, 2650 TotalSecure
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 named user - web support - 1 year - business hours - response time: 1-2 business days
SonicWall Analytics - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for ZQ600 Series ZQ610, ZQ620
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 57 months - 24x7 - response time: 4 h
HP Absolute Data & Device Security Premium - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX922A
Lenovo Onsite - Extended service agreement - parts and labour - 3 months - on-site - for ThinkPad L380; L470; T440p; T540p; W540; X1 Carbon (2nd Gen); ThinkPad Yoga 20C0
Cisco CX Success Tracks Level 1 - Technical support - for C9200L-DNX-E-24-3Y, C9200L-DNX-E-24-5Y, C9200L-DNX-E-24-7Y - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Canon Easy Service Plan On-site next day service - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for imageFORMULA DR-6010C, DR-6030C
Zebra OneCare for Enterprise Select - Extended service agreement (renewal) - replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra TC56
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for SonicWall TZ570W
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 security appliance - hosted - for P/N: MX250-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Support - 1 security appliance - hosted - for P/N: MX250-HW
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M507dn, M507dng, M507n, M507x
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9485A#ABB
HPE Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (16 months) - 1 concurrent user
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-48G-PoE Switch
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for EliteDesk 705 G4; EliteOne 800 G4; Workstation Z1 G6, Z2, Z2 G4, Z2 G5; ZCentral 4R
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508T-TM=
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for N520-10G-2= - phone consulting - 1 year - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW822A, JW823A, JW825A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH345A, JH345A#ABU, JH345AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH395AR
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: FLSA1-HX-2X10GE
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 5 years - 24x7 - response time: 2 h
Red Hat Linux - Premium subscription (3 years) - unlimited guests - 2 sockets - ESD
Electronic HP Care Pack Software Technical Support - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 10 servers - consulting - 3 years - 9x5
Lexmark On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - response time: next business day (for requests before 5:00 p.m.) - for Lexmark CX625ade, CX625adhe, CX625de
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Allied Telesis Autonomous Wave Controller - Subscription licence (1 year) - 40 APS
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Installation Service Non-Standard Hours - Installation - on-site
Cisco SMARTnet Software Support Service - Technical support - for R-PI31-SW-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-500M-APP-1Y= - phone consulting - 1 year - 24x7
Hewlett Packard Enterprise HM1X0E
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control In-Printer Agent - 1 licence - consulting - 1 year - 9x5
CX LVL 1 SW DCN PERP DCN Advantage SW lic
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - Term License (3 years) - 1 access point - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXI-EWC-B-RF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for EX Series 9208
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 1000 devices - phone consulting - 1 year - 9x5 - for JetAdvantage Security Manager
Adobe InCopy CC for teams - Subscription Renewal - 1 user - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: B7E20ABUN
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL60 Gen9, DL60 Gen9 Base, DL60 Gen9 Entry
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid -
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - licence & software assurance - 5 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB911A, BB911A#B8X, BB911A#B8Y, BB911AR
Cisco Partner Support Service Software Upgrade - Technical support - for L-MGMT3X-N5K-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center User Authentication Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
SonicWall Content Filtering Service Premium Business Edition for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Hyper-V - for P/N: 02-SSC-1187, 02-SSC-1429, 02-SSC-1474
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow N9120 fn2
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6500C
Sony PrimeSupport On-Demand - Installation / configuration - travel expense coverage - 1 day - on-site
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
SonicWall Capture Advanced Threat Protection Service for NSV 870 - Subscription licence (1 year) - 1 virtual appliance - for Network Security Virtual (NSV) 870 Virtual Appliance
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad L13 Gen 2; L13 Yoga Gen 2; L14 Gen 2; L15 Gen 2; T14 Gen 2; T15 Gen 2; X13 Gen 2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Aruba Meridian AppMaker - Subscription licence (3 years) - 1 White label - hosted - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare Service Center Essential without Comprehensive Coverage - Extended service agreement - parts and labour - 2 years - carry-in - repair time: 3 business days - for Zebra MC65
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JG510A#ABB, JG510AR#ABH
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for XTM 2520
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
NVIDIA Grid Virtual PC - Subscription licence renewal (11 months) - 1 concurrent user
HPE - Extended service agreement - parts and labour - 3 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation - on-site - for P/N: P39478-B21, P39478-B21#ABA
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for NSa 4700
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960X-24PD-L, WS-C2960X-24PD-L++, WS-C2960X-24PDL-RF, WS-C2960X-24PDL-WS
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
NVIDIA Grid Virtual PC - Subscription licence renewal (27 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW672A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CAP1532I-E-K9, AIR-CAP1532IEK9-RF, AIR-CAP1532IEK9-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW628A
MERAKI MX95 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 5YR
Soti MobiControl Cloud - Subscription licence (1 month) + Standard Support - hosted - Dedicated Cloud Server, a minimum of 75 licenses, minimum 3 months commitment
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M528dn, MFP M528f; LaserJet Enterprise Flow MFP M528c, MFP M528z
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence (1 year) + 8x5 Support - NFR - for SonicWall TZ500
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Threat Defense URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4115T-URL=
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Select with Comprehensive coverage - Accidental damage coverage - replacement - 5 years - shipment - repair time: next business day - for Symbol LS3408-ER, LS3408-FZ
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 1 year - 24x7
SonicWall Analytics (Syslog) - Subscription licence (1 year)
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 500 Plus - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) High Availability Software - 1 licence - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; S400; S405; S500; ThinkCentre Edge 63; ThinkCentre M700; M800; M810; M820z AIO; M900
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - on-site - 24x7 - response time: 4 h - for P/N: WS-C4500X-32SFP+, WS-C4500X32SFP+-RF, WS-C4500X32SFP+-WS
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, add-on to Office Pro Plus - All Languages
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve Guest Management - phone consulting - 3 years - 9x5
iStorage DriveSecurity Powered by ESET 1 year License 20000-49999
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 1 DAY
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5, 650 G8
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB857A, BB857AR, BB879A, BB879A#B8X, BB879AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC025A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for P/N: 94A151091, 94A151112, 94A151115, 94A151132, 94A151134
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY720A, JY720AR, JY722A#ABA, JY722AR, JY726A, JY978A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
JetBrains Business Subscription - New releases update - for JetBrains PhpStorm - 1 user - commercial - ESD - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 5g
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
LANDesk Management Suite - Maintenance (1 year) - 1 node - volume - 500-999 licences - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL376A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - consulting - 1 year - 9x5
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASA-IC-6GE-SFP-C, ASA-IC-6GE-SFPC-RF
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 44 months - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - 1-100 licences - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks vSRX Bandwidth Standard - Subscription licence (3 years) - 4 Gbps throughput
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Remote Office Branch Office Advanced - 25 virtual machines - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage with Existing Essentials - Term License - 48 ports
Juniper Networks Intrusion Detection and Prevention for SRX220 - Subscription licence renewal (3 years) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 30 fax lines - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
EaseOfCare 3 Year 2 Day Comprehensive Warranty for Magellan 9300i Scanner Only Series
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco Nexus 5000 Fabric Manager Server - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY792A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
Cisco CON-PSBU-LWIPSAMM
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Visioneer 94-0335-W3-8
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for Aruba AirWave with RAPIDS and VisualRF - 1 device - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
Zebra SWA-EBAND-TRM1 warranty/support extension
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
IBM Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for P/N: 7309BD5, 7309BF7, 7309BF9, 7309BR6
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - response time: 5 business days - for WorkForce DS-80W, ES-60W
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lab Manager Enterprise Foundation Bundle - phone consulting - 1 year - 9x5
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZC100
Cisco ONE Digital Network Architecture Advantage - Term License (5 years) - 1 switch (24 fibre ports)
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - for ThinkBook 13x G2 IAP; 14 G4+ IAP; 14s Yoga G2 IAP; ThinkPad E14 Gen 4; E15 Gen 4
HPE Remote Configuration and Integration Service - Remote installations / configuration - after business hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - response time: 2 business days - for SureColor SC-T5100, SC-T5100M, SC-T5100N
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 847077-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 5 years - 24x7
APC External Battery Installation Service 5X8 - Installation - 1 incident - on-site - 8x5 - for P/N: SLB30K60G2, SLB40XR, SLB40XRL
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HP Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP 6Gb SAS BL Switch; StorageWorks 3Gb SA
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - for Zebra WT41N0
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Essentials - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteDesk 705 G4, 800 G4; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z4 G4; ZCentral 4R
Microsoft Dynamics 365 for Customer Service, Enterprise Edition Add-on - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty, add-on to CRM Basic, Offer - All Languages
Cisco CX Success Tracks Level 2 - Technical support - for C9500-DNA-32QC-A=, C9500-DNA-32QC-A, C9500-DNA-32QC-E-A - phone consulting - 24x7 - response time: 30 min
HP Application Lifecycle Management Business Process Testing - Term License (3 months) - 1 global concurrent user - hosted - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for NSsp 13700
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HP Performance Center Java - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h - for P/N: J8753A#ACD, J8753A#ACE, J8753A#ACQ, J8753A#AKM
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Honeywell Limited Comprehensive Service - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days - Day One - for Dolphin 6000 Scanphone
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Mobile Asset Management Distance Matrix Auto - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - North America
Dell Upgrade from 1Y Collect & Return to 4Y ProSupport - Extended service agreement - parts and labour - 4 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 PCs - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Azure DevOps Server - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - English
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 100 racks - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Operations Standard - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 450 G8, 455 G7; ProBook x360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX954A, JX956A, JX957A, JX957AR
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 10 users - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Web Filtering for Integrated Security Gateway 2000 - Subscription licence renewal (1 year) - 1 device
HP Unified Functional Testing - Subscription licence (1 year) - 1 concurrent user - electronic
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
Webroot Software 112200011D
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW231A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition for NSV 470 - Subscription licence (5 years) - 1 virtual appliance - for Network Security Virtual (NSV) 470 Virtual Appliance
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T7200 Production Printer
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW781A, JW782A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BC027A, BC027AR
HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS350-24P-HW
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive Coverage, Standard Maintenance for Standard Battery, Commissioning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC57
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce DS-50000, DS-50000N, DS-60000, DS-60000N, DS-70000, DS-70000N
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2016 Standard - 4 cores - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW292A, JW293A, JY757A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G8, 850 G6, 850 G8; EliteBook x360
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P1 Gen 5; P15v Gen 2; P16 Gen 1; P17 Gen 2; T15g Gen 2; T15p Gen 2
Cisco Digital Network Architecture Essentials - Term License (5 years) - promo
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R72A, K2R72AR, Q0F53A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for P/N: J9660A#ABB
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Allied Telesis Autonomous Management Framework Security - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Easy Connect - Subscription licence (3 years) - 2 cores - for HPE ProLiant ML110 Server - United Kingdom, United States
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ012A
Microsoft 365 Apps - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for Deskjet Ink Advantage 5075, Ink Advantage 5275; Officejet 6951; Officejet Pro 7730
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance - Recurrent Pattern Detection technology (RPD)
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
MERAKI MX85 ENTERPRISE LICENSE ESD AND SUPPORT 1 DAY
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value Subscription - additional product, Open, add-on to Project Standard - All Languages
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra DS2278
SonicWall Network Security Virtual (NSV) 270 Total Secure Essential Edition - Conversion subscription licence (5 years) - Trial
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (56 months) - 1 concurrent user - academic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for Network Security Virtual (NSV) 470
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R67A, P9M57AR, Q0F54A, Q0F54AR, Q0F69A, Q0F69AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Windows Server 2022 - Licence - 1 device CAL - OEM - English
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence (2 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-3151, 02-SSC-3494
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HP Performance Center Web/Multimedia Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 3 years - on-site - response time: NBD - for ZBook Create G7, Power G7, Power G8; ZBook Firefly 14 G8; ZBook Fury 15 G7, 15 G8, 17 G7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR-9001, ASR-9001++=, ASR-9001-RF, ASR-9001-WS
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for Network Security Virtual (NSV) 870
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL376A
Zebra Z1B5-EMH250-4000 warranty/support extension
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - for P/N: P21786-291, P21786-AA1, P21788-291, P21789-291, P22094-291, P22094-AA1, R4X03A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VMotion - 2 processors - consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX943A, JX944A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Virtual Infrastructure Standard High Availability Bundle - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 5000-9999 licences - Win, Pocket PC, Android, Link-OS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW239A, JW239AR, JW240A
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Conversion subscription licence (1 year) - Trial
Cisco AnyConnect Plus - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 25-99 licences - ESD
HPE Critical Advantage L3 - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C1-C4507R+E
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG682A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW267A, JW272A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour (for 60TB storage array) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
Zebra Technical and Software Support - Technical support - for RFID Fixed Reader - 1 unit - volume - 1001-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter Server - 4 processors - consulting - 3 years - 9x5
1 Year Omada Cloud Service License
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS355-24X2-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Enterprise M652dn, M652n, M653dh, M653dn, M653x
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW812AR, JW814AR
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 3 years - 24x7 - response time: 2 h
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 3 years - response time: NBD - for Dell DAV2216, DAV2216-G01
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 2001-3000 licences
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
MERAKI MX105 ENTERPRISE LICENSEESD AND SUPPORT 10YR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4500X-24X-IPB, WS-C4500X24XIPB-RF, WS-C4500X24XIPB-WS
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: K2Q24AR, K2Q25AR, K2Q26AR, K2Q27AR, K2Q28AR, P8Y56AR, P8Y57A, P8Y57AR, Q1H90A, Q1H91A
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 1000+ level - Win
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition Flexible License - upgrade licence - 1 socket - upgrade from HP Serviceguard for Linux x86 Base Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Extreme Networks PartnerWorks 4 Hour Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: EC7200A2B-E6
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Nano Gen 1; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X13 Yoga Gen 1
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for ACI-AD-GF, ACI-AD-GF= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Server Foundation for vSphere w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for HPE 8/20q Fibre Channel Switch, 8Gb Simple SAN Connection Kit
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 21-30 licences - phone consulting - 1 year
Cisco Threat Defense Threat and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1150T-TC=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL381A, JL381A#ABA, JL381A#ABB, JL381A#AC3, JL381A#AC4, JL381AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - OEM - phone consulting - 4 years - 9x5
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB933A, BB933AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 4 years - 24x7 - response time: 4 h
3yr Addon Poly PrivateConnect Powered By Pexip - Video Capacity License Per Concurrent
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Advanced Protection Service Suite - Subscription licence (4 Years) - for NSa 6700
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL60 Gen9, DL60 Gen9 Base, DL60 Gen9 Entry
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530L-52GTX-30, AT-X530L-52GTX-50
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Advanced 24x7 Software Service - Technical support - for Red Hat Enterprise Virtualization plus Red Hat Enterprise Linux for Virtual Data Center - 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 Advanced Security Management - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen10
XML Developer Enterprise - Maintenance (renewal) (1 year) - 1 floating licence - volume - 1-4 licences - Linux, UNIX, Win, Mac
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StorageWorks MSA2000 Recovery Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant ML10 Gen9, ML10 Gen9 Entry, ML10 Gen9 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW774A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL072-61001, JL072A#ABB, JL072AR
HPE Cloud Managed IT - Subscription licence (3 years) - 8 cores - hosted - non-commercial
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1001-X-DNA, ASR1001-X-DNA-RF
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen9
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Workforce Connect PTT Pro - Subscription licence (1 year) - hosted - Android
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL253A#ABB
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 37 months - 24x7 - response time: 4 h
Microsoft System Center Orchestrator Server - Software assurance - 1 operating system environment (OSE) - GOV - Open Value - Level D - additional product, 3 Year Acquired Year 1 - Win
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J11AR, Q1J12AR, Q1J13AR, Q1J14AR, Q1J15AR, Q1J17AR, Q1J18AR, Q1J19AR, Q1J20AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX939A, JX940A, JX942A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 (Plan E5) without PSTN - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to Office Pro Plus - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
WatchGuard WGVLG171
Lenovo Premium Care with Onsite Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for V14 G3 ABA; V15; V15 G2 IJL; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP; V17 G4 IRU
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant ML350 Gen9, ML350 Gen9 Base, ML350 Gen9 Entry, ML350 Gen9 Performance
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for ZXP Series 8
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW257AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Virtual SAN Enterprise - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7008 Controller - 1 controller - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Managed M605dnm, M605xm
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Intrusion Detection and Prevention for SRX5000 line - Subscription licence (3 years) - 1 device
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreOnce Catalyst 2000/3000 - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
NVIDIA Grid Virtual Apps - Subscription licence (4 Years) - 1 concurrent user
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Cloud Archive 365 Day - Subscription licence (1 year)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Virtual (NSV) 470 Total Secure Essential Edition - Subscription licence (1 year)
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASR-920-12CZ-A, ASR-920-12CZ-A-RF, ASR-920-12CZ-A-WS
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Essentials - Term License (5 years) - 48 ports - for P/N: C9300L-48P-4X-E-WS, C9300L-48T-4G-E-RF, C9300L-48UXG-2Q-E, C9300L-48UXG4XE-RF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Aruba ClearPass QuickConnect - Subscription licence (1 year) - 1 user - hosted - volume - 1-1000 licences - ESD - Win, Mac, Android, iOS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Nec Display Solutions Service+ - Deinstallation / installation - 3 years (1st or 2nd or 3rd year) - for MultiSync P402, P403, P462, P463, P552, P553, X401, X462, X463, X464, X551, X552, X554
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention and Priority Access Plus - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - 3 notebooks / 1000 seats - for ProBook 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G1, 650 G2, 650 G4, 650 G5, 650 G8
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Acceleration Kit w/1 Year 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 4 years - 9x5 - response time: 2 h
Lenovo Foundation Service - Extended service agreement - parts and labour - 5 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkSystem SR630 7X02
Electronic HP Care Pack Proactive 24 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour ( for HP ProLiant DL380G5 x64 SAN Storage Server ) - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 4400 licences - phone consulting - 5 years - 24x7 - response time: 2 h
Allied Telesis Net.Cover Advanced - Extended service agreement - replacement - 1 year - response time: NBD - for P/N: AT-GS970M/28PS, AT-GS970M/28PS-10, AT-GS970M/28PS-30, AT-GS970M/28PS-50
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW208A, JW209A, JY733A
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 4 years - 9x5
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2110T-TM=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - 5 TB storage space - phone consulting - 1 year - 24x7 - response time: 1 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 6 h
Veeam Production Support - Technical support - for Veeam Backup Essentials Enterprise Plus for VMware - 2 sockets - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
ASUS Warranty Extension Virtual Package - Extended service agreement - parts and labour (for notebook with 1 year warranty) - 3 years - on-site - 7x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Partner Support Service Software Upgrade - Technical support - for FS-VMW-2-SW-K9 - phone consulting - 1 year - 24x7
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 1 year - 8x5 - response time: NBD - for P/N: N20-C6508=, N20-C6508-RF, N20-C6508-UPG-RF, N20-C6508-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW247A, JW248A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
Juniper Networks Juniper-Sophos Anti-Virus for SRX240 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HP Absolute Data & Device Security Premium - Subscription licence (1 year) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
SonicWall Capture Advanced Threat Protection Service for NSV 800 - Subscription licence (3 years) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FMC1000-K9
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year 8x5 Support - 1 node - electronic
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 1 year - for P/N: 470065-673, 647339-B21 SPB1, 662082R-AA1, 666281R-B21, 666282R-B21, 685622R-B21#B19
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 50 devices - phone consulting - 5 years - 9x5
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad P1; P1 (2nd Gen); P14s Gen 1; P40 Yoga; P43; P50; P51; P52; P53; P71; P72; P73
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL072-61001, JL072A#ABB, JL072AR
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 1 year
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Enterprise Bundle Starter Kit - 10 VMs - phone consulting - 1 year - 9x5
Electronic HP Care Pack 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FP8350-K9, FP8350-K9-RF
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch, A5800-48G-PoE Switch
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Dell Upgrade from 1Y Next Business Day to 3Y Next Business Day - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - 8x5 - response time: NBD
Microsoft Office 365 Extra File Storage Add-on - Subscription licence (1 month) - 1 GB capacity - hosted - GOV - Open Value - Level D - additional product - Win, Mac
HPE Foundation Care Call-To-Repair Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vShield App - 25 virtual machines - phone consulting - 1 year - 9x5
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Plans - academic - OLP: Academic - Open Faculty - consulting - 1 year - 24x7 - response time: 1 h - Single Language
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 3 years - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1N05A, Q1N08A
dbForge Studio for SQL Server Enterprise Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen9
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 16 processors - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSsp 12400
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence renewal (1 year) - 1 gateway
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY793A
APC Network Management Card for Easy UPS, 1-Phase - Subscription licence (2 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960+48PST-L, WS-C2960+48PSTL-RF, WS-C2960+48PSTL-WS
Cisco SMARTnet Software Support Service - Technical support - for Cisco Unified Communications Manager Business Edition (v. 10.x) - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen10
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX943A, JX944A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T790 ePrinter, T790ps ePrinter, T795 ePrinter
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-24X-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
Cisco Meraki Advanced Security - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX67W-HW
TADL Assist Care Pack - Extended service agreement - replacement - 3 years - shipment - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 4 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Proactive Care 24x7 Software Service - Technical support - for Microsoft Windows Server 2016 Standard - 2 cores - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-318 (EG), AP-318 (IL), AP-318 (JP), AP-318 (RW), AP-318 (US)
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for 1/1/0 warranty) - 2 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Workstation - phone consulting - 1 year - 24x7
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 2000000 usage transactions - Open Value Subscription - additional product - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL320A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center Database Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
DriveSecurity - Subscription licence (1 year) - volume - 50000+ level - Win, Mac
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM J7000, J7000P, J7200, J7700
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - for LX 350
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY986A
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days - for Skorpio X4
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
JetBrains - New releases update (renewal) - for IntelliJ IDEA - 1 user - personal - ESD - for existing customers, 20% continuity discount - 1 year
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Pointnext Tech Care Critical Service with Defective Media Retention - Technical support - for HPE OneView - phone consulting - 5 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery - upgrade from Standard - phone consulting - 1 year - 24x7
Cisco Threat Defense Malware Protection - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5516T-AMP=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW771A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZD620, ZD620d, ZD620-HC, ZD620t, ZD621, ZD621d, ZD621R, ZD621t, ZD621t-HC
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-48PS-S, WS-C3650-48PS-S-RF, WS-C3650-48PS-S-WS
Cisco Meraki MS Series 220-48LP - Subscription licence (10 years) - for P/N: MS220-48LP-HW
MVC640 Advanced Replacement 3 Years - NC/NR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: PBK769A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for S3500 Mobility Access Switch S3500-24P, S3500-24PF
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: AG703B#ABB
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
GoLand - Subscription licence (1 year) - commercial - Linux, Win, Mac
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 5000 devices - phone consulting - 1 year - 9x5 - for JetAdvantage Security Manager
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX949A, JX950A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: AP863B#A1X, AP863B#AKL, AP863B#ARM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (3 months) - 1 virtual user - volume - 5000-9999 licences - ESD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: N7P34AR, N7P35AR
HPE Technology Services Support Credits 30 Credits Per Year - Extended service agreement - 1 year - for P/N: AH233AR#0D1, AM426AR#0D1, AM437AR#0D1, AM445AR, AM448AR, AM449AR, AM451AR#0D1
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW774A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JY986A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
SonicWall GMS Application Service Contract Incremental - Technical support - for SonicWALL GMS - 100 additional nodes - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS14-24
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (3 years)
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-24TS-S, WS-C3650-24TS-S-RF, WS-C3650-24TS-S-WS
SonicWall Network Security Manager On-Prem - Subscription licence (5 years) - 250 additional nodes
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 24x7 - response time: 4 h - for P/N: MS225-24P-HW
Arista Provisioning Software Mod-2 - Licence To Use (LTU) - 1 licence
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH149AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JZ075A
SonicWall Network Security Manager Advanced - Subscription licence (4 Years) - for SonicWall TZ270
HPE 4-Hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW772A, JX920A
HPE Installation Service - Installation - on-site - for ProLiant DL20 Gen9 Solution
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for SonicWall TZ370
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise 9500/XP No Remote Device ACC SUPP
Zebra Technical and Software Support - Technical support - must be purchased after 30 days from product purchase, for applications developed by Customers or Partners - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks vMX 3D Universal Edge Router Medium Tier virtual Route Reflector - Subscription licence (1 year) - 10 million routing information base entities
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
Zebra OneCare Essential with Comprehensive Coverage and Collection Option - Extended service agreement (renewal) - parts and labour - 2 years - repair time: 3 business days - must be purchased within 30 days of the product purchase
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lenovo Onsite - Extended service agreement - parts and labour - 4 years - on-site - for 100e (2nd Gen); 300e (2nd Gen); V14; V14 G2 ALC; V14 G2 ITL; V15; V15 G2 ITL
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra VH10
SonicWall Essential Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
dbForge SQL Complete Standard - Subscription (renewal) (1 year) - 1 user - ESD - Win
Cisco Base - Technical support - phone consulting - 1 year - 24x7 - for P/N: WS-C2960X-48TS-L, WS-C2960X-48TS-L++, WS-C2960X-48TSL-RF, WS-C2960X-48TSL-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Juniper Networks Spotlight Secure Security Intelligence Cloud Service - Command & Control Feed - Subscription licence (1 year) - 1 gateway
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 5 years - response time: NBD - for Dell DAV2216-G01
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Media Server - 3 servers - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Cisco CON-PSBU-LPPL500U
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Standard Edition - phone consulting - 4 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSsp 12800
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: AW596BR#ABH, C8R12AR#ABH, C8R15AR#ABH, C8S55AR#ABH, E7W02AR#ABH, QR518AR, QR532AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware GSX Server - 2 processors - consulting - 3 years - 24x7
Cisco Digital Network Architecture Essentials - Term License - 1 switch (12 ports) - EA
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: 4 h - for PRIMERGY RX1330 M2, RX1330 M3, TX1310 M3, TX1320 M2, TX1320 M3, TX1330 M2, TX1330 M3
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for VMware NSX for vSphere vCloud Suite Add-on - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Grid Virtual Apps - Subscription licence renewal (27 months) - 1 concurrent user
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server w/3 Years 24x7 Support - subscription - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ370W
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-8FP-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JY792A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY793A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW831A
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q0F66A, Q0F66AR
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (4 Years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 75-249 licences - requires a Zebra support contract for all Zebra devices - Win, Pocket PC, Android, Link-OS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
NEC Display Solutions Extended Warranty - Extended service agreement - parts and labour - 1 year (5th year) - for NEC PX602UL, PX602WL
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - upgrade from Standard - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years Premium Support - 15 moonshot cartridges - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T15-W
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 200 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet CM2320fxi, CM2320nf
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 630 G10, 64X G10, 655 G10; ProBook 640 G5, 640 G8, 64X G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next business day Channel Partner only Remote and Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M806dn, M806x+
NETGEAR Email Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM300
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 32 processors - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9
Microsoft Office 365 (Plan E1) - Buy-out fee (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - Open - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9500-24X-A, C9500-24X-A-RF
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 500-999 licences - includes ATP and DLP for up to 10 SaaS apps
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Win - Single Language
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZD620, ZD620d, ZD620-HC, ZD620t, ZD621, ZD621d, ZD621-HC, ZD621R, ZD621t
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JZ075A
Lexmark On-Site Repair - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - for Lexmark MS911de
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JG510A, JG510A#ABB, JG510A#ABH, JG510A#B8X, JG510AR, JG510AR#ABH, JH038A, JH038AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW298A, JW299A, JY758A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW774A
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for Engage Clean Mount, Flex Mini Retail System, Go 10, Go Mobile System, Stability Mount
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (5 years) - Secure Upgrade Plus - Advanced Edition
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Extension for SAP on Linux for HPE ProLiant/x86 Servers - 2 processors - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW263A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX935A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Horizon View Addon - 10 licences - OEM - phone consulting - 5 years - 24x7
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Software Support 24x7 - Technical support - for HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW263A
Rider - Subscription licence (2nd year) - 1 user - commercial - ESD - Linux, Win, Mac
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Default Standard Description
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
Juniper Networks Anti-Spam for Secure Services Gateway 550 - Subscription licence (1 year) - 1 device
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: next business day - must be purchased within 30 days of the product purchase - for ZXP Series 9
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - phone consulting - 4 years - 9x5
5 Year Warranty Extension (4th adn 5th Year) for Models: V323 PG, V323-2 PG, V463, V552, P403, P403 PG, P463, P463 PG, X401S,X401S PG, X462S, X462S PG
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 7YR
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Standard Edition - 1 processor - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J10A
Cisco Threat Defense Threat Protection - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5508T-T=
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 20 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Juniper Networks Juniper-Websense enhanced Web filtering for SRX240 Services Gateway - Subscription licence (5 years) - 1 device
Zebra OneCare for Enterprise Select with Premier Maintenance for Standard Battery - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for XSLATE L10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY793A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security Professional - Subscription licence (2 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
3yr lite warranty - up to 53" screen
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL322A
Sony PrimeSupport On-Demand - Engineering service - 2 hour(s) - on-site
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 1500-1999 licences - Win, Android, Link-OS
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, add-on to CRM Basic - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Eaton Intervention Product Line C - Technical support - preventive maintenance - on-site - for P/N: 9PXM16KIRTN, 9PXM22KIRTN
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 7
HP Performance Center Remote Access - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Parallels Mac Management for Microsoft SCCM - Subscription licence (1 year) - 10 computers - Mac
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner COM/DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 5 years - on-site
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: JD896A#ACC, JD896A#ACD, JD896A#ACE, JD899A#ABB
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-CAP2702I-EBULK
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux - Premium subscription (1 year) + 1 Year 9x5 Support - 15 sockets - ESD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JC099AR#ABA, JC099BR#ACC, JC100B#AC4, JC100BR#ABB, JG254B#ABB, JG255B#ABB
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 10YR
Logitech Extended Warranty - Extended service agreement - 1 year - for Tap
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: M-ASR1001HX-16GB
Electronic HP Care Pack Critical Advantage - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo pc40, sx40
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-48LP-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL660c Gen9
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years) - 2000 entries
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS355-48X-HW
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for HPE ProLiant Storage Server iSCSI Features Pack - phone consulting - 3 years - 9x5
SonicWall Comprehensive Anti-Spam Service - Subscription licence (4 Years) - for NSsp 13700
Microsoft Dynamics CRM Server - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for HCS-FND-OPA-DI-USR - phone consulting - 1 year - 24x7
Cisco CON-PSBU-CTVM25A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Essentials Plus - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Philips XWRTY0049X/00 2 Year Extended Warranty - X-Line Models Up to 49"
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX400-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-100M-AX-3Y= - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL322A
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 21TB storage array) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B68B, Q8B68BR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JZ075A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - single licence - ESD - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 776320-B21, 776320R-B21
Cisco Smart Net Total Care Software Support Service - Technical support - for N3K-LAN1K9, N3K-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: N3K-LAN1K9, N3K-LAN1K9=
HP Quality Center Express - Subscription (3 years)
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Starter Kit - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL073A#ABB, JL073AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Hosted Email Security Advanced - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 1000-4999 licences
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX949A, JX950A
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL585 G5 Performance, DL585 G6 Base
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS320-48LP-HW
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Data Protector Express Exchange Backup - phone consulting - 3 years - 24x7
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 83X G7, 840 G6, 84X G7, 850 G6, 85X G7, 85X G8; EliteBook x360
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - repair time: next day
Microsoft Intune - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
MERAKI MX105 ADVANCED SECURITY ESD LICENSE AND SUPPORT 5YR
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-24PD-S, WS-C3650-24PD-S-RF, WS-C3650-24PD-S-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: BB877AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 2 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 5000000 usage transactions - Open Value Subscription - additional product - All Languages
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 1 year - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q6Q63A, Q6Q63AR
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra ZC300
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
CX LEVEL 1 SW SUB C9200CX Cisco DNA Essentials 12 Port Te
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW772A, JX920A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 2 years - on-site - response time: 2 business days - for WorkForce Pro WF-R5190, WF-R5190DTW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE LoadRunner DCOM Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Cisco FirePOWER Threat Defense, Virtual Threat Protection, Malware Protection - Subscription licence (1 year) - ESD - for P/N: L-FPRTD-V-TM=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW812AR, JW814AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
cloudAshur Remote Management Console - Subscription licence (5 years) - volume - 100-499 licences - Win
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
HPE Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 500 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for ThinkSystem SR650 7X06
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR1150T-TM=
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Meraki VMX100 - Subscription licence (3 years) + 3 Years Support - 1 virtual machine
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for WorkForce DS-6500, DS-6500N
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Enterprise Bundle - 10 PCs - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW745A, JW746A, JW748A, JW750A
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (3 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW267A, JW272A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N7K-C7004, N7K-C7004=, N7K-C7004-RF, N7K-C7004-WS
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: C1000-8FP-2G-L
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express for Microsoft Small Business Server - phone consulting - 3 years - 24x7
NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 3 years - 24x7 - for ReadyNAS 102; 104
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for HPE 5900AF-48G-4XG-2QSFP+ Switch
Microsoft Windows Server Standard Edition - Software assurance - 2 processors - Open Value - additional product, 1 Year Acquired Year 1 - Single Language
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
MERAKI MX75 ENTERPRISE LICENSE ESD AND SUPPORT 7YR
HPE Software Technical Support - Technical support - for VMware Site Recovery Manager - 1 processor - OEM - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW682A, JW683A, JW684A, JW685A
Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G8, Power G9, Studio G8; ZBook Firefly 14 G9, 16 G9; ZBook Fury 15 G8, 17 G8
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant ML150 Gen9, ML150 Gen9 Base, ML150 Gen9 Entry, ML150 Gen9 Performance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant ML30 Gen10, ML30 Gen10 Entry, ML30 Gen10 Performance, ML30 Gen10 Solution
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (1 year) - 100 Mbps throughput
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG735A#ABB, JG735AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 867156-B21#ABA, 867158-B21#B19, 867158R-B21, 867158R-B21#B19, R0R03A, R0R03B, R0R03BR
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-2-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - hosted
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Smart Net Total Care Software Support Service - Technical support - for L-D-M97S-AXK9 - phone consulting - 1 year - 24x7
HP Analytics Proactive Management Premium Service - Subscription licence (3 years) + 3 Years Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - 1 laptop - hosted - ESD - Win, Android, iOS - for Chromebook 11 G6, 11 G7, 11A G6, 14 G5; Chromebook x360; Stream Pro Laptop 11 G4, 11 G5
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - 9x5 - response time: NBD - for EliteBook 840 G2; EliteDesk 800 G4; Workstation Z1 G3, Z2, Z240, Z6 G4, Z8 G4
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 101-250 licences - phone consulting - 1 year
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Digital DMPU2016
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AJ840AR#ABH
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for NSsp 13700
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP 100 Bundle Software - phone consulting - 3 years - 9x5
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vShield Edge - 25 virtual machines - phone consulting - 1 year - 9x5
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: N7P34AR, N7P35AR
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY722A#ABA, JY726A, JY978A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW292A, JW293A, JY757A
Cisco Meraki MS Series 220-24 - Subscription licence (7 years) - for P/N: MS220-24-HW
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Flexible t820
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: BE7M-M4-K9, BE7M-M4-K9-RF, BE7M-M4-K9-WS
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for NSsp 13700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH255AR
Juniper Networks Juniper-Websense enhanced Web filtering for SRX550 Services Gateway - Subscription licence (1 year) - 1 device
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ZC350
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL262A#ABB
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Default Standard Description
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - for TM T20, T20II, T20III, T20III (011CS), T20X
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
2yr lite warranty - up to 53" screen
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BK763A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 24x7
Altova Support & Maintenance Package - Product info support - for Altova MapForce Enterprise Edition - 1 installed user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
994-000137
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE StorageWorks DP Express Backup Server - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS125-48FP-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: C8R44A#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX937A, JX937AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48TD-I, WS-C2960XR48TDI-RF, WS-C2960XR48TDI-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JC102AR#ABB, JC675AR, JG219AR#ABH
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 800 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0654, 02-SSC-0889, 02-SSC-2421
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL380 Gen10
Optoma Extended Warranty - Extended service agreement - parts and labour - 5 years
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage - Term License (5 years) - 24 ports - for P/N: C9200-24P-A, C9200-24PB-A, C9200-24PXG-A, C9200-24T-A, C9200-DNA-A-24=
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: EH923A#ABB, EH923A#ACD, EH923A#ACE, EH924A#ABG, EH924A#ABU, EH924A#ACD, EH924A#ACE
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for SonicWall TZ270
HPE Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AP775A#ABB
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: WSA-S390-K9, WSA-S390-K9-RF
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JG682A#ABB
Cisco Meraki Z3 Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support
Cisco Meraki Z3 Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSa 6700
Cisco Software Application Support - Technical support - for QVPVP-00-ILS51AA - phone consulting - 1 year - 24x7
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Standard Connector - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Juniper Networks Juniper-Websense Web filtering for SRX100 Services Gateway - Subscription licence (1 year) - 1 device
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle - 10 concurrent connections - phone consulting - 5 years - 9x5
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for SonicWall TZ570
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
Juniper Networks Juniper-Kaspersky Anti-Virus - Maintenance (1st year) - 1 device
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW831A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Lenovo Accidental Damage Protection - Accidental damage coverage - 3 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
TADL Extended Warrenty - Extended service agreement - 1 year
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for NSa 3650, 3650 High Availability
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/3 warranty) (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1050 G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6, Studio G8
Epson CoverPlus - Extended service agreement - parts - 5 years - for WorkForce Pro WF-M5298DW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
Lenovo Keep Your Drive Add On - Extended service agreement - 1 year - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; V50t-13; V530; V530-15
Cisco Threat Defense Threat and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2120T-TC=
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - for P/N: MX65W-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - for P/N: MX65W-HW
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: A7533A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 1 year - 24x7 - response time: 2 h
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for ThinkCentre M90; M900; M90n-1 IoT; M910; M920; M93
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ075A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-AC-VPNO-50 - phone consulting - 1 year - 24x7
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 year) - 1 device - hosted - academic - Open Value Subscription - Level F - Open Faculty, from SA - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Nimble Storage Pro Installation Service - Installation - on-site - for P/N: Q2Q57A, Q2Q58A, Q2Q59A, Q2Q61A, Q2Q62A, Q2Q63A
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - phone consulting - 1 year - 24x7 - for P/N: 31017
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server - unlimited sockets - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS225-48-HW
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage - Technical support - for VMware ThinApp Suite - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2R19AR, K2R20AR, K2R21AR, N9Y62A, Q0F49AR, Q0F51AR, Q1H96A, Q1H96AR, Q1J35A, Q1J35AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL365 G5
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years - on-site - for WorkCentre 3335/DNI, 3335/DNIM, 3335V_DNI, 3345V/ZM
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (18 months) - 1 concurrent user
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 4 years - on-site - 9x5 - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vCenter Operations Standard w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Aruba ClearPass Enterprise - Subscription licence (5 years) - 25000 endpoints - ESD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care 4-Hour Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE 5510-48G-4SFP HI Switch with 1 Interface Slot
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
Cisco Meraki MS Series 22P - Subscription licence (5 years) - for P/N: MS22P-HW
Zebra Technical and Software Support - Technical support - for Incremental Workforce Connect Voice Client - 1 client - volume - 2500-4999 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
Eaton Warranty Advance - Extended service agreement - inspection (for UPS 150 / 160 / 200 kVA) - 3 years (1st and 2nd year) - on-site
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 25 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH255AR
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FMC2600-K9, FMC2600-K9-RF
Adobe Acrobat Pro for enterprise - Subscription New - 1 user - Value Incentive Plan - Level 2 (10-49) - Win, Mac - EU English
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZD410, ZD420
Dell Upgrade from 2Y Collect & Return to 3Y Collect & Return - Extended service agreement - parts and labour - 1 year (3rd year) - pick-up and return - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Print Management - 10 licences - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - for Zebra Node Terminal Emulation Pool Server - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - upgrade licence - OEM - upgrade from Enterprise - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 5 years - pick-up and return - 9x5 - for EliteBook 830 G8, 840, 840 G8, 845 G7, 850 G8; EliteBook x360; Mobile Thin Client mt32
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW779A, JW780A
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 10001-20000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HP e-SupportPack - Extended service agreement - maintenance - 1 year - on-site
Laptop Memory Install
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - response time: 2 business days - for ColorWorks CW-C6000A, CW-C6000Ae, CW-C6000P, CW-C6000Pe
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JY791A
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
Cisco Meraki Advanced Security - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE StoreVirtual VSA 2014 - Term License (5 years) + 5 Years 9x5 Support - up to 10 TB capacity - Win
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JX949A, JX950A
SonicWall Content Filtering Service Premium Business Edition for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Hyper-V - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 8
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
Cisco Meraki VMX Enterprise - Medium - Subscription licence (1 day)
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW771A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Subscription licence (3 years)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Bare Metal Disaster Recovery Option - phone consulting - 3 years - 24x7
NVIDIA Grid Virtual PC - Subscription licence renewal (2 years) - 1 concurrent user
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for XTM 2520
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
DS-970 Scanner 5 Year OSSW CoverPlus Warranty
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for DesignJet T930, T930 PostScript
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra WT6000 Wearable Computer
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager (v. 3.0) - phone consulting - 3 years - 24x7
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for SonicWall TZ570P
SonicWall Comprehensive Anti-Spam Service for TZ 600 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH402A, JH402AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
Cisco Meraki Advanced Security - Subscription licence (5 years) - 1 security appliance - hosted - Enterprise Agreement - Booking Only
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1188, 02-SSC-1436, 02-SSC-1475
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Technical support - for HPE OneView w/o iLo - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Cisco Digital Network Architecture Essentials - Term License (3 years) - 24 ports
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Easy Connect Backup and Disaster Recovery - Subscription licence (5 years) - 1TB capacity - United Kingdom, United States
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL376A
Cisco CON-PSBU-LMGMT3XM
Cisco SMARTnet Software Support Service - Technical support - for AC-PLS-P-100-S - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7W72AR, E7W73AR, E7W74AR, E7W80AR, E7W81AR, E7W82AR, E7W83AR, E7W84AR, G7Z56A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Installation Service - Installation (for drive enclosure) - on-site - for P/N: AJ940SB, M0S81AR, M0S82AR, M0S84AR, M0S87AR, Q1J10A, Q1J10AR, QW967SB, QW968SB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS450-12-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW321A
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Standard Maintenance for Standard Battery, Commissioning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 10 named users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 27 months - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H70A, Q1H71A
Zebra OneCare for Enterprise - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC56
SonicWall Comprehensive Anti-Spam Service for NSA 3650 - Subscription licence (1 year) - 1 appliance - for NSa 3650, 3650 High Availability
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HPE 3500-24G-PoE yl Switch
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 53 months - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL322A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
SonicWall Network Security Manager Advanced - Subscription licence (2 years) - for SonicWall TZ370W
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Enterprise Edition - 1 concurrent user - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 1 PB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color MFP X585; Officejet Enterprise Color Flow MFP X585
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 250-499 licences - includes ATP and DLP for up to 10 SaaS apps
Lexmark OnSite Service - Extended service agreement - parts and labour - 2 years - on-site - repair time: next business day - for Lexmark CS725de, CS725dte
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX67C-HW
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Lenovo Device Intelligence Plus - Subscription licence (3 years) - 1 device - hosted
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
WatchGuard Total Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Gold Support - 1 appliance - for Firebox T50
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Hewlett Packard Enterprise HG6E8E
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP e-SupportPack - Extended service agreement - parts and labour - 5 years - on-site
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for EliteDesk 800 G4; Workstation Z1 G3, Z2, Z2 G4, Z240, Z4 G4, Z6 G4, Z8 G4
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JY793A
Brother Support Pack - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for Brother HL-2600CN, HL-2700CN
HPE Foundation Care Software Support 9x5 - Technical support - for HPE StoreEver MSL6480 Secure Manager - phone consulting - 5 years - 9x5 - response time: 2 h
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 3 years - repair time: 2 business days
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
dbExpress Driver for MySQL Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win, Mac - with source code
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW831A
NVIDIA Grid Virtual PC - Subscription licence renewal (41 months) - 1 concurrent user
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Cloud Analytics Engine - Subscription licence (1 year) - 100 devices
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JZ510A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Quantum StorageCare Gold Software Support Plan - Technical support - for StorNext File System / StorNext Data Replication Option - phone consulting - 1 year - 24x7
Hewlett Packard Enterprise HC7H8E
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO10-ENH-A - phone consulting - 1 year - 24x7
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation / Standard Edition - OEM - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (1 year) - for Microsoft Azure - for P/N: 02-SSC-3426
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 4 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Symbol CS4070
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 55 months - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, for retail customers
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkStation P700; P710; P720; P900; P910; P920
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Honeywell Repair Services Basic - Extended service agreement - parts and labour - 1 year (3rd year) - carry-in - repair time: 15 business days - for Honeywell 8680i
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JE073B#AKL, JE073B#AKM, JE073B#ARB, JE073B#ARE, JE073B#ARM, JE073B#B2B, JE073B#B2C
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP A5800-48G-PoE Switch
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JC099AR#ABA, JC099BR#ACC, JC100B#AC4, JC100BR#ABB, JG254B#ABB, JG255B#ABB
PostgreSQL Data Access Components (PgDAC) Professional Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW812AR, JW814AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Standard product group - 2 CPU - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 10 Plus - academic, GOV - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet CM6040 MFP
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
Juniper Networks Juniper-Websense Web filtering for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
HPE Installation Service - Installation - on-site - for P/N: 867796-B22
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (2 years) - for NSsp 13700
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1595B#ABJ, Q1595B#ACE, Q1595B#ACJ, Q1595B#ACQ, Q1595B#AKM, Q1595B#AKY, Q1595B#ARS
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB917A, BB917AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
C9200CX Cisco DNA Advantage 5Y Term License 12P
HPE Installation & Startup Service - Installation / configuration - on-site - for P/N: P00392-B21#0D1, P00392-B21#ABJ, P00392-B21#B19, P00392-B21#UUF, P00392R-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JH145A#ABB, JH145AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere with Operations Management Enterprise Plus - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M425dn, MFP M425dw
Arista A-Care 4-Hour Replacement Service - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - factory integrated - for Arista 7280TR-48C6
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX450-HW
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 5 years - 24x7
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for OMEN by HP GT12; ENVY 32, TE01; Pavilion 24, 27, TP01; Pavilion Gaming TG01
IBM MA e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 7309BD5, 7309BF7, 7309BF9, 7309BR6
Juniper Networks Intrusion Detection and Prevention for SRX5000 line - Subscription licence renewal (1 year) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting ( for software only ) - 4 years - 24x7
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
APC Extended Warranty - Technical support - for InfraStruXure Central - 100 nodes - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX949A, JX950A
Application lifecycle - HPE Software Education - lectures and labs - 1 unit
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW781A, JW782A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - 5 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 year) - 1 user - hosted - academic - Open Value Subscription - Level E - Open Faculty, from SA - All Languages
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for NSa 4600, 4650
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP StorageWorks Storage Mirroring for Itanium Servers - 1 host - phone consulting - 3 years - 24x7 - response time: 2 h
Hewlett Packard Enterprise HP7H0E
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
Brother Support Pack - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for Brother DCP-9010, 9042, 9045, 9055, 9270, MFC-9120, 9320, 9450, 9460, 9465, 9840, 9970
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Intelligent Management Center Application Performance Manager Software Module - 25 monitors - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Cisco Meraki Umbrella Security - Subscription licence (1 year)
Cisco Meraki Umbrella Security - Subscription licence (1 year)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE P2000 Remote Snap - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Installation & Startup Service - Installation / configuration - on-site - for HPE Switch 4104gl
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 16 servers - phone consulting - 5 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware VirtualCenter Server - phone consulting - 3 years - 24x7
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 100 build agents - past-due - ESD - 1 year
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMERGY BX400 S1, CX400 M1, CX400 M4, CX600 M1
Zebra OneCare for Enterprise Essential with Standard Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra RS6000
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 50 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200-24T-A, C9200-24T-A++, C9200-24T-A=, C9200-24T-A-RF
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Implementation Service - Installation / configuration - Tier 12
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL254A#ABB
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
Juniper Networks vSRX Bandwidth Secure Cloud Connect - Subscription licence (1 year) - 100 Mbps throughput
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SmartConnect Standard Plan - Subscription licence (1 year)
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY737A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AG703B#ABB
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant DL365 G5
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - premium subscription - 8 sockets, unlimited guests - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW798AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL072-61001, JL072A#ABB, JL072AR
NVIDIA Grid Virtual PC - Subscription licence renewal (18 months) - 1 concurrent user - academic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW706A, JW707A, JW708A, JW709A
Hewlett Packard Enterprise H9NX2E
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Logitech Extended Warranty - Extended service agreement - 1 year - for Logitech Rally
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960XR-48TD-I, WS-C2960XR48TDI-RF, WS-C2960XR48TDI-WS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 9x5
SonicWall Advanced Gateway Security Suite Bundle for NSv 100 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-3489
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 1 Gbps
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Cisco Nexus 5000 Fabric Manager Server - 1 switch - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Starter - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280
Zebra SW-SOTI-SAAS-ENT software license/upgrade Subscription
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Managed P55250dw
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo pc40, sx40
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB915A, BB915A#ABY, BB915A#B8X, BB915AR, BB915B, BB915BR, Q0F13A
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce Pro WF-C529RDTW, WF-C529RDW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW237A, JY741A
HP SupportPack LAN Support - Technical support - phone consulting - 1 year
Red Hat Enterprise Linux for SAP Solutions - Subscription (3 years) + 3 Years 24x7 Support - 1 physical node
Cisco DNA Advantage C920048P 1M For Renewal Only
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for EcoTank ET-16600, 16650, L11160, L15150, L15160; EcoTank Pro ET-16600, 16680, L15180
NEC Warranty Extension - Extended service agreement - parts and labour - 2 years (4th/5th year) - carry-in - for NEC L102, M302, M322, M332, M352, M362, M402, UM280, UM301, UM330, UM351, UM361, V302
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care 24x7 Software Service - Technical support - for SuSE Linux Enterprise Server w/3 Years 24x7 Support - subscription - unlimited capacity, 2 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 3 years on-site warranty) - 3 years - on-site - response time: NBD - for ThinkPad A285; A485; L13; L380; L390 Yoga; L490; L580; L590; T490; X12 Detachable; X39X
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW771A
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Microsoft Hyper-V - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (1000+) - additional product, Open - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks vSRX AppSecure and IPS - Subscription licence (1 year) - 4 Gbps
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for BLc7000 Single-Phase Enclosure; BLc7000 Three-Phase Enclosure; ConvergedSystem 700x
IGEL-D Cosmos Select Pas 3year (1-99)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 4 years
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW267A, JW272A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 4 years - 24x7
Cisco Digital Network Architecture Essentials - Term License (3 years) - promo
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE B-Series Additional - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 5 years - on-site - response time: NBD - for EliteBook 830 G8, 83X G7, 840 G8; EliteBook x360; Mobile Thin Client mt22, mt32, mt46
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Starter Kit w/3 Years 9x5 Support - 10 virtual machines - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB914A, BB914A#B8X, BB914AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DAV2108
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - GOV - Open Value Subscription - Level D - additional product
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The advanced service experience can optimize the productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - on-site - repair time: 1 business day - must be purchased after 30 days of the product purchase - for Zebra ZT610
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ370
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vShield App - 25 virtual machines - OEM - phone consulting - 4 years - 24x7
Samsung - Extended service agreement
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1002-X, ASR1002-X=, ASR1002-X-RF, ASR1002-X-WS
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 5 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T2100
Cisco Meraki MS Series 320-24 - Subscription licence (3 years) - for P/N: MS320-24-HW
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen10
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N3K-C3048-FA-L3, N3K-C3048-FA-L3-RF, N3K-C3048-FA-L3-WS
Zebra Technical and Software Support - Technical support - for Zebra My-Shopper Client - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - Latin America, Asia Pacific
HP Performance Center Advanced - Subscription (3 months) - hosted
Virtual Machine Manager Pro - Subscription licence (3 years) - 7 nodes
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW775A, JW776A
Sonicwall Capture Client Premier - Subscription licence (3 years) - 1 endpoint - volume - 10000+ level - Win, Mac
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker - OEM - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 6200
HPE Foundation Care service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW824A, JW826A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
NVIDIA Grid Virtual PC - Subscription licence renewal (40 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
Juniper Networks Juniper-Sophos Anti-Virus for SRX210 Services Gateway - Subscription licence (3 years) - 1 device
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: QU625A, QU625AR, QU625SB
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise MFP M634; LaserJet Enterprise Flow MFP M634, MFP M635, MFP M636
C9300 DNA Essentials 48 Port 1 Year Term License
HPE LoadRunner Database Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HP Performance Center Wireless - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML30 Gen9, ML30 Gen9 Base, ML30 Gen9 Performance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Foundation Care Software Support 24x7 - Technical support - for HPE CloudSystem Foundation Software w/3 Years 24x7 Support - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 20 clients - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7 - for HP E4200-24G Switch, E4200-24G-PoE Switch, E4200-48G Switch
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for NSa 6700
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement (for 4x10GBASE-T 2 ports adapter) - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B87B
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ370
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Pro 477dn, 477dw, 477dwt, MFP 477dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
SonicWall Essential Protection Service Suite - Subscription licence renewal (1 year) - NFR - for NSa 2700
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 867056-B21, 867056-B21#ABA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Software Support Service Solution Support - Technical support - for XR-A9K-X64K9-07.7 - phone consulting - 1 year - 24x7
HPE LoadRunner SAP Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-48U-S-RF, WS-C3850-48U-S-WS
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 50 installed users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 3 years - 9x5 - response time: 2 h
SonicWall Email Protection Subscription - Subscription licence (2 years) + Dynamic Support 24X7 - 1 server, 1000 users
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - promo - Open Value - additional product, Open, add-on to Visio Standard - Single Language
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Software Application Support - Technical support - for ADV-100G-RTU-1 - phone consulting - 1 year - 24x7 - for P/N: ADV-100G-RTU-1
SonicWall Network Security Manager Advanced - Subscription licence (6 years)
datAshur BT Management Console - Subscription licence (3 years) - volume - 2000+ level
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1000 licences - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW321A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Network Discovery - Subscription licence (1 year) - 1 firewall - for Firebox M300
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Suite - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL319A
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement (renewal) - replacement - 2 years - response time: NBD - for Zebra MC17
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux Advanced Platform For VMware - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: C8R18A, C8R18A#ABH, C8R18AR, M0S96A, M0S96AR
NETGEAR Insight Instant VPN - Subscription licence (1 year) - hosted
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 500000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Smart Net Total Care Software Support Service - Technical support - for MIG-11X-BASTOENHP - phone consulting - 1 year - 24x7
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 3 years - for ThinkPad P1, P1 (2nd Gen), P1 Gen 4, P16 Gen 1, P16 Gen 2, P17 Gen 1, P43, P53, P72, P73
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack - Extended service agreement - parts and labour - 1 year - on-site
Microsoft Bing Maps Known - Subscription licence - 1 known user - Open Value - additional product - Win - Single Language
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX939A, JX940A, JX942A
Poly Partner Premier - technical support - for RealPresence Desktop for Windows and Mac OS - 1 year
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL355A#BB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
NVIDIA Grid Virtual PC - Subscription licence renewal (30 months) - 1 concurrent user - academic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 1 year - 24x7 - response time: 2 h
HPE LoadRunner SAP Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW328AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW227A, JW227AR
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 4 years - on-site - for WorkForce Pro WF-C529R, WF-C529RDTW, WF-C529RDW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
Zebra Z1R5-PMEC-1 warranty/support extension
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for VMware Horizon Advanced Edition - 10 packs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
Cisco SMARTnet Software Support Service - Technical support - for SF-FMC-KVM-10-K9 - phone consulting - 3 years - 24x7
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (3 years)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW824A, JW826A
Juniper Networks Intrusion Detection and Prevention for SRX550 - Subscription licence (1 year) - 1 device
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 3 Year Acquired Year 1 - Single Language
HP Performance Center RIA - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Electronic HP Care Pack 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY792A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 PCs - phone consulting - 4 years - 24x7
Visioneer 97-0047-W5-8
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - Floating Licence - 1 licence - volume - 10-19 licences - phone consulting - 2 years
Visioneer 94-0337-W5-8
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - on-site
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP StorageWorks Secure Fabric OS - 1 switch, 8 - 31 ports - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW816A, JW819A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Sony PrimeSupport Elite - Extended service agreement - replacement (for lamp C PJB projectors) - 3 years - shipment - response time: 24 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL223A#ABA, JL223AR
Zebra OneCare Select Depot with Comprehensive - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - repair time: same day - must be purchased before the standard warranty expires - for ZXP Series 1, 1 QuikCard ID Solution
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Software Application Support - Technical support - for QVPCA-00-NSXENP - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Enterprise (v. 4i) - 1 processor - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JG510A#ABB, JG510AR#ABH
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T35
NVIDIA Grid Virtual PC - Subscription licence renewal (5 years) - 1 concurrent user
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE LoadRunner SOA Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - OEM - upgrade from VMware vSphere Advanced Edition - phone consulting - 5 years - 9x5 - response time: 2 h
SonicWall Software Support 24X7 - Technical support - for SonicWALL Central Management Server (CMS) for SMA - licence - 1000 users - phone consulting - 1 year - 24x7 - for Secure Mobile Access 200, 400, 6200, 7200
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
datAshur BT Management Console - Subscription licence (1 year) - volume - 1-99 licences
Cisco Meraki MS Series 420-48 - Subscription licence (1 year) - for P/N: MS420-48-HW
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW824A, JW826A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Deep Inspection for Secure Services Gateway 350 - Subscription licence renewal (1 year) - 1 device
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY986A
SonicWall Sliver Support - Technical support - phone consulting - 1 year - 24x7 - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW772A, JX920A
Microsoft Dynamics 365 Customer Service Insights - Subscription licence - 1 user - hosted - academic - Campus, School - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-249 licences - ESD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M506dn, M506n, M506x
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - for NSa 4700
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Vantage Smart Performance - Subscription licence (4 Years) - commercial - Win
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 50 named users - web support - 1 year - business hours - response time: 1-2 business days
Cisco SMARTnet Software Support Service - Technical support - for UWL-11X-MTG-P - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for ZT400 Series ZT421
Extreme Networks ExtremeWorks Managed Services ResponsePLUS 4 Hour Onsite - Extended service agreement - advance parts replacement - 1 year - on-site - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - for C3560CX2-DNAC1E - phone consulting - 24x7 - response time: 30 min - for P/N: C3560CX2-DNAC1E
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-48G-PoE Switch
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - 50 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreEasy 3850 Gateway Storage
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG682A#ABB
Intel Retail Client Manager Advance - (v. 2.0) - subscription licence (1 year) - Win
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HD3130 2 D 3 Y COMP COV SVCS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL325 Gen10, DL325 Gen10 Entry
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier Add-On - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki MX60 Advanced Security - Subscription licence (1 year) - for P/N: MX60-HW
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial SFP Embedded 25 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: CISCO1941/K9, CISCO1941/K9-RF, CISCO1941/K9-WS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant ML350 Gen10 Solution
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Gold Support - Extended service agreement - advance parts replacement - 3 years - for Secure Mobile Access 6200
Microsoft Visio Professional 2021 - Box pack - 1 PC - medialess, P8 - Win - English
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 25 virtual machines - OEM - phone consulting - 3 years - 24x7
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for 1/1/0 warranty) (for CPU) - 5 years - pick-up and return - 9x5 - for Mobile Thin Client mt22; ProBook 430 G8, 44X G7, 44X G8, 45X G7, 45X G8; ProBook x360
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: DW028A#ABB, DW028B#ABB, DW028B#ACJ, DW028B#ACQ, DW028B#AKM, DW028B#AKY, DW028B#ARS
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Cisco Email Security Appliance Advanced Malware Protection - Term License - 1 user
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10 Performance
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JZ012A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for DesignJet T790ps ePrinter, T795 ePrinter
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH255AR
Lenovo Onsite - Extended service agreement - parts and labour - 3 years - on-site - for (2-year on-site): Thinkpad 13 (1st Gen); 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L380; L380 Yoga; L390; L390 Yoga; L460; L470; L480; L490; L540; L560; L570; L580; L590; T25; T440; T450; T460; T470; T480; T49X; T540; T550; T560; T570; T580; T590; X240; X250; X260; X270; X280
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Enterprise Color 556dn, 556xh
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW223A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack for BladeSystem w/3 Years 24x7 Support - 1 server - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Apex - Term License (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1000-2499 licences - ESD
Zebra WLAN Staging Service for Controller - Configuration - on-site - 8x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW231A
MadCap Flare - Subscription licence (1 year) + 1 Year Platinum Maintenance Plan - 1 named user - Download - ESD - Win
Electronic HP Care Pack Software Technical Support - Technical support - for TROY Secure Document Printing Solution - 101-200 licences - phone consulting - 3 years - 9x5 - for TROY Secure Document Printing for Cerner Linux CUPS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
HP Workspace Essential - Subscription licence (3 years) - 1 user, up to 10 virtualised applications - hosted - ESD - 40 hours monthly usage per user, 4 GB virtual machine RAM - Win
Cisco SMARTnet Software Support Service - Technical support - for L-AC-VPNO-100 - phone consulting - 1 year - 24x7
WebStorm - Subscription licence (3rd year) - 1 user - volume, commercial - 50-99 licences - ESD - Linux, Win, Mac
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus (v. 4.0) - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
Red Hat High-Avaliability Add-On - Subscription (5 years) - 2 sockets, unlimited virtual guests - Linux
Juniper Networks Deep Inspection for Secure Services Gateway 20 - Subscription licence (1st year) - 1 device
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive - Extended service agreement (renewal) - parts and labour - 2 years - repair time: 3 business days - for ZXP Series 7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
NVIDIA Grid Virtual PC - Subscription licence renewal (3 months) - 1 concurrent user
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zyxel Content Filtering/Anti-Spam/Anti-Virus/IDP/Application Patrol/SecuReporter Premium - Subscription licence (1 year)
XML Developer Professional - Maintenance (renewal) (1 year) - 1 floating licence - volume - 10-19 licences - Linux, UNIX, Win, Mac
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HP A5500-48G EI Switch
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: PEH946A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for HPE Insight Recovery - 16 servers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 679115R-B21, 679116-B21, 679116R-B21, 727957R-B21, 727958R-B21, 727959R-B21
HPE 4-hour 13x5 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML150 Gen9, ML150 Gen9 Base, ML150 Gen9 Entry, ML150 Gen9 Performance
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24S-E, WS-C3850-24S-E-RF, WS-C3850-24S-E-WS
Juniper Networks Intrusion Detection and Prevention for SRX240 - Subscription licence (5 years) - 1 device
Cisco Software Support Service - Technical support - for C1AACAT38501K9 - phone consulting - 1 year - 24x7
Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for IdeaPad 5 CB 14; 5G 14Q8X05; IdeaPad Flex 3 CB 11M836; 5 14ITL05; 5 CB 13; Legion 5 15
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra ET50, ET55
Cisco CON-SNT-CHSSYS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 867156-B21#ABA, 867158-B21#B19, 867158R-B21, 867158R-B21#B19, R0R03A, R0R03B, R0R03BR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation - for P/N: Q7M86A
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Care Pack - Technical support - phone consulting - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c Gen10
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat (v. 4.0) - OEM - phone consulting - 4 years - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
Zebra Technical and Software Support - Technical support (renewal) - for Wavelink TN Client 4-in-1 - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Eaton Easy Battery+ - Battery replacement
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC2200
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - On-Premise subscription licence (3 years) - 30 Mbps aggregated throughput, up to 15 Mbps
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3850-48T-L-RF, WS-C3850-48T-L-WS
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP StorageWorks D2D4000 Replication - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
Microsoft Enterprise Mobility Suite Add on - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
Extreme Networks ExtremeWorks Managed Services MonitoringPLUS 4 Hour Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 h - for P/N: 16505L
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Symbol LS3408-ER, LS3408-FZ
Canon - Extended service agreement - parts and labour
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW771A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW816A, JW819A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ISR4431/K9, ISR4431/K9-RF, ISR4431/K9-WS
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ThinApp Suite - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows/Linux/HP-UX WE - 5 users - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH402A, JH402A#ABB, JH402AR
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW662A, S3500-48P, S3500-48P-ITL, S3500-48P-US
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH302A#ABB, JH302A#B2B, JH302A#B2C, JH303A#AC4, JH303A#B2B, JH303A#B2C, JH303AR#ABA
Cisco Smart Net Total Care Software Support Service - Technical support - for VMW-VS6-FND-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: A7445C#ABH, C0L99AR, C0L99SB, EH946CR#ABH, EJ014B#ABH, P9B18A, P9B19A, P9G73A
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 5 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Proactive Care 24x7 Software Service - Technical support - for Catalyst Software - 2600 licences - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Collection Option - Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ET50, ET55
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
HPE LoadRunner Oracle E-Business Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY986A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
WatchGuard Dimension Command for Tabletop Appliance - Subscription licence (3 years)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW781A, JW782A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for Firebox M400
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
SonicWall Comprehensive Anti-Spam Service for TZ 500 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 586dn, MFP 586f; PageWide Enterprise Color Flow MFP 586z
APC Extended Warranty - Technical support - for InfraStruXure Central - 100 nodes - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 5 Year Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProBook 450 G4, 450 G5, 455 G9, 455r G6, 45X G3, 45X G6, 45X G7, 45X G8, 470 G3, 470 G5
HPE Installation Service - Installation - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW186A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Cisco Meraki MS Series 320-48LP - Subscription licence (10 years) - for P/N: MS320-48LP-HW
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Extension SAN Switch Integrated Routing - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: ISR4321R-V/K9, ISR4321-V/K9, ISR4321-V/K9-RF, ISR4321-V/K9-WS
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
ARUBA 3Y FC NBD EXCH PSU-350-AC SVC
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Zebra Technical and Software Support - Technical support - for Symbol PocketBrowser for Windows Mobile (v. 2.0) - 1 device - volume - 1-499 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB877AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
WinZip Self-Extractor - Maintenance ( 1 year ) - 1 user - CLP - Level E ( 100-199 ) - Win - English
SWSS UPGRADES Smart Licensing SKU for 10Mbps SEC Perpetual
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: FLSA1-1X-2.5-5G
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for Network Security Virtual (NSV) 270 Virtual Appliance High Availability
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH345A, JH345A#ABU, JH345AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen10
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW263A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Dual Port Midline
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 847077-B21
Arista A-Care 4 Hour - Extended service agreement - advance parts replacement - 1 month - shipment - response time: 4 h - for P/N: JH807A, JH808A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Enterprise / HP Insight Control Environment - 2 processors - phone consulting - 1 year - 9x5
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 1000 devices - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Network Traffic Analyzer Software Module - 5 nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JC147B#ABB, JC147B#ACE
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour (for 60TB storage array) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
Cisco CON-ECMUS-S9RF4HRF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
AudioCodes Customer Technical Support 9x5 Program Extended service agreement parts and labour 1 year carry-in repair time: 30 days
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant ML10 Gen9, ML10 Gen9 Entry, ML10 Gen9 Performance
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - Term License (5 years) - 24 ports - for P/N: C9200L-24P-4G-A=, C9200L-24PXG-2Y-A, C9200L-24PXG-4X-A, C9200L-DNA-A-24=
HPE LoadRunner Network Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Standard - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard for Linux x86 w/1 Year 24x7 Support - 2 sockets, 1 core - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox B225, B225/DNI, B225V_DNIUK
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 10001-20000 licences
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
Electronic HP Care Pack Software Support Service - Technical support - for PaperCut MF MFD - 1 device - volume, commercial - 10-24 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Intune Device - Subscription licence (1 month) - 1 device - hosted - Open Value Subscription - additional product, Open - All Languages
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Integrated Lights-Out Advanced Blade - Subscription licence (3 years) - 1 server - Linux, Win - for ProLiant DL160 Gen10, DL180 Gen10, DL20 Gen10, DX360 Gen10, ML30 Gen10, XL290n Gen10
HPE - Extended service agreement - parts and labour - 3 years - on-site
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: ASA5516-FPWR-K9, ASA5516-FPWR-K9-RF, ASA5516-FPWR-K9-WS
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 Gen9
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for NSa 6700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - upgrade licence - 100 users/devices - upgrade from Citrix XenDesktop VDI Edition - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Microsoft System Center Standard Edition - Software assurance - 16 cores - GOV - Open Value - Level D - additional product, 1 Year Acquired Year 2 - Win
Cisco AnyConnect Apex - Term License (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 250-499 licences - ESD
2yr 3rd Party Warranty Extension for screens upto 33" - Next business day FULL swap-out support following expiry of manufacturer's warranty
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 50 TB capacity - upgrade from 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
MEMORY INSTALL PER DEVICE
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB904A, BB904AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
MendIT DPD Delivery Charge + Insurance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: E7W85AR, E7W87AR
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet P2035, P2035n
HP Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HP Absolute Data & Device Security Premium - Subscription licence (5 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus Bundle (v. 4.0) - 1 processor - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: P21399-B21
Zebra Technical and Software Support - Technical support - 1 device - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h - for Symbol MT2070, MT2090, P470; Phaser P360, P370, P460, P470; Zebra MT2000, MT2070, MT2090
SonicWall Advanced Gateway Security Suite for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - for Microsoft Azure - for P/N: 02-SSC-0653, 02-SSC-0888, 02-SSC-2420
Cisco Cloud Services Router 1000V Security Package e-PAK - Subscription licence (1 year) - 100 Mbps - ESD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco AnyConnect Plus - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5000-9999 licences - ESD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Personal Shoper Series PS20 Base
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY792A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW237A, JY741A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW818A, JW820A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3850-24T-S-WS
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for Network Security Virtual (NSV) 470
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 5 years - 24x7 - response time: 2 h
JetBrains - New releases update (renewal) - for JetBrains ReSharper - 1 user - personal - ESD - for existing customers, 20% continuity discount - 1 year
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only - for Cloud Managed MS350-24
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra ZT510
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server w/1 Year 24x7 Support - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW187A, JW187AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 800
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - upgrade licence - 20 TB capacity - upgrade from 10 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreEver MSL6480 Scalable Base Module
LanSchool - Subscription licence (1 year) + Technical Support - 1 device - volume - 3500-5999 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 1606 Extension SAN Switch Advanced Extension - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS14-24FPOE
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
LANDesk Technical Account Manager Enterprise (3:1) - Technical support - for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk - upgrade from LANDesk Technical Account Manager Enterprise (7:1 per TAM) - phone consulting - 1 year - 8x5 - response time: 1 h
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for NSa 2700
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 843407-B21, 851341-B21
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for HP 6Gb SAS BL Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus - Extended service agreement - parts - 5 years - for WorkForce Pro WF-M5799, WF-M5799DWF
AssetCloudOp Basic - Subscription licence (1 year) - 1 additional user - on-premise - Win
HPE Support Plus with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour (for 12TB storage array) - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Active Care Service for Travelers - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks Intrusion Prevention System - Subscription licence (3 years) - 1 gateway
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-11X-ESS-A - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant ML350 Gen10 Solution
Cisco Web Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Mobile Asset Management Europe without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - Level C - additional product - Single Language
Cisco Meraki Secure SD-WAN Plus - Subscription licence (1 year) + Support - for P/N: MX68W-HW
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (uplift) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: DDY47-CN01-005A
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Installation & Startup Service - Installation / configuration - on-site - for P/N: R3R72A, R3R72B
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for NSa 6700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet 26XX, 27XX; DeskJet Plus 41XX; Envy 50XX, 60XX; ENVY Pro 64XX; Officejet 52XX
Wavelink Maintenance Plan - Technical support - for Wavelink Industrial Browser - phone consulting - 1 year - 12x5
Cisco Meraki MS Series 420-24 - Subscription licence (10 years) - for P/N: MS420-24-HW
HP Absolute Data & Device Security for Education Premium - Subscription licence (3 years) - academic - Win, Mac, Android - United Kingdom
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 51 months - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - on-site - repair time: next business day - must be purchased within 30 days of the product purchase - for Zebra ZT510
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 2 years warranty) - 3 years - on-site - for ROG Strix G15; G531GT
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL319A
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-250M-SEC-3Y= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-375 (EG), AP-375 (IL), AP-375 (JP), AP-375 (RW), AP-375 (US)
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Catalyst 4200 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall TZ600
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 39 months - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX950A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JZ012A
SonicWall Capture Advanced Threat Protection Security - Subscription licence (1 year) - 1 appliance - for SonicWave 432e, 432i, 432o
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AP863AR#AKJ, AP863AR#AKL, AP863AR#AKM, AP863AR#ARM, AP863BR#AC3, AP863BR#AC4
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JY793A
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - for S200; S40X; S500; ThinkCentre Edge 63; 93; ThinkCentre M700; M73; M800; M83; M900; M93; X1
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Go HP Single Software - phone consulting - 1 year - 9x5
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - 25 devices - phone consulting - 1 year - 24x7 - for P/N: 30328
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-6006, 02-SSC-6066, 02-SSC-6096, 02-SSC-6097, 02-SSC-6098
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall Module for Aruba 7010 Controller - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. Cisco SMARTnet Service is essential to keeping your business functions available, secure, and operating at peak performance.
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH255AR
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Color LaserJet Pro M254, M255; LaserJet Pro M102, M118, M12, M15, M203, MFP M26, MFP M28
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care Software Support Service - Technical support - for R-PI38-SW-K9, R-PI38-SW-K9= - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW812AR, JW814AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX940A, JX942A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (3 years) + 3 Years 9x5 Support - 1 licence
Microsoft 365 A5 Security - Subscription licence - 1 user - hosted - academic - Campus, School - from Enterprise Mobility + Security A5 - All Languages
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 4 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 2 years - pick-up and return - 9x5 - for HP 24X G10, 24X G8, 24X G9, 255 G10, 25X G4, 25X G5, 25X G6, 25X G7, 25X G8, 25X G9
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen10
dbForge Studio for SQL Server Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
Cisco CX Success Tracks Level 1 - Technical support - for C9500-DNA-16X-E, C9500-DNA-16X-E= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-24-HW
SpectraLink Software Assurance - Technical support - 60 users - e-mail consulting - 1 year - 8x5
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 846633-B21, 846633-B22
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Zebra ET50, ET55
SonicWall Dynamic Support 8X5 - Extended service agreement - replacement (for appliance with up to 25 users licence) - 3 years - shipment - 8x5 - response time: next day - for P/N: 01-SSC-9182, 01-SSC-9184
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
Canon Easy Service Plan - Extended service agreement - parts and labour
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCSB-B200-M4-U, UCSB-B200-M4-U-RF, UCSB-B200-M4-U-WS
WatchGuard Network Discovery - Subscription licence (1 year) - 1 appliance
Zebra OneCare Select with Comprehensive - Extended service agreement - advance hardware replacement - 5 years - shipment - repair time: same day - must be purchased within 30 days of the product purchase - for ZXP Series 3
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ONS-SC+-10GEP57.3, ONS-SC+-10GEP57.3=
Cisco Meraki Secure SD-WAN Plus - Subscription licence (3 years) + Support - for P/N: MX67W-HW
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW822A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade License - 2 PB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
SmartConnect Standard Plan - Subscription licence (3 years)
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW635A
SonicWall Remote Implementation Services - Installation / configuration - for SonicWall Global Management System - must be purchased within 30 days of the product purchase - response time: 5 business days
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 3 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M607dn, M607n, M610dn
HPE Installation & Startup Service Non-Standard Hours - Installation / configuration - on-site - for P/N: P21271R-B21, P24442-AA1, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH325A#ABB, JH325A#B8X, JH325AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo 4530, 4530 Gen9
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 500 concurrent endpoints - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: HX-FI-6248UP, HX-FI-6248UP-RF, HX-FI-6248UP-WS
Juniper Networks Web Filtering for Secure Services Gateway 140 - Subscription licence (3 years) - 1 device
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48LPS-I, WSC2960XR48LPSI-RF, WSC2960XR48LPSI-WS
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for PageWide Enterprise Color MFP 780; PageWide Enterprise Color Flow MFP 785
HP Workspace VPN - Subscription licence (2 years) - 1 user - hosted - ESD - Win
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
PhpStorm 20-49 Commercial Annual Subscription(Each) (media: ESD Version: 10 End-user details required Minimum order quantity: 20) (797)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: AIR-AP1562I-E-K9, AIR-AP1562I-EK9-RF, AIR-AP1562I-EK9-WS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 9
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
5 year license for AWC-Channel Blanket plugin for 40 APs (Requires x950 and AWC)
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
APC Scheduled Assembly Service - Installation - on-site - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Capacity Upgrade - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW147A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Bundle Add-on w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 9x5
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Collection, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 5 years - pick-up and return - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra DS3678-ER, DS3678-HD, DS3678-HP, DS3678-SR
Cisco Smart Net Total Care Software Support Service - Technical support - for L-CSR-50M-AX-1S= - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JQ026A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW772A, JX920A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL264A#ABB, JL264A#AC3, JL264AR
Cisco SMARTnet Software Support Service - Technical support - for L-CUAC11X-STND - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/1 Year 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vShield Endpoint w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Zyxel Nebula Professional Pack - Subscription licence (1 month)
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-48FP-HW
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for UPG-CUCM-ENHP-A - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - OEM - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - response time: 2 business days - for WorkForce Pro WF-M5799, WF-M5799DWF
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL376A
HPE Software Technical Support - Technical support - for VMware vCenter AppSpeed - 25 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
Acer - Extended service agreement - replacement - 3 years - on-site - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 25 Plus - ESD - phone consulting - 5 years - 9x5 - response time: next available agent
HP Absolute Data & Device Security Standard - Subscription licence (2 years) - 1 laptop - volume - 10000-49999 licences
Sony Education Solutions - lectures - 1 day - up to 6 students
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Zebra LI3678
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 9420, 9510, 9520, 9520 2-in-1
Cisco Smart Net Total Care Software Support Service - Technical support - for CiscoWorks Service Management Solution - 1 licence - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - response time: 2 business days - for SureColor SC-T3400, SC-T3400N, SC-T3405, SC-T3405N
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Installation & Startup Service - Installation / configuration - 1 incident - on-site - 9x5 - for P/N: P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55250-B21, P55276-421
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkBook 13; 14; 15; ThinkPad E15; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
HPE - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL074-61001, JL074AR
Cisco Digital Network Architecture Advantage - Term License - 1 switch - EA
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2837, 02-SSC-5640, 02-SSC-5654, 02-SSC-5675, 02-SSC-5858
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
Quantum StorageCare Phone Support - Software Products - Technical support - phone consulting
HPE LoadRunner Web and MultiMedia Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade - 500 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW231A
Acronis Cyber Protect Home Office Advanced - Subscription licence (1 year) - 1 computer, 500 GB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Epson CP05OSSWH919
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Juniper Networks Web Filtering for Secure Services Gateway 5 - Subscription licence (3 years) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
XML Author Enterprise - Maintenance (renewal) (1 year) - 1 user - volume - 10-19 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: R2H25A, R2H26A, R2H27A, R2H28A, R2H29A, R2H40A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (2 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 800
Epson CoverPlus Onsite Reseller Pack - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce Pro WF-C529RDTW, WF-C529RDW
APC On Site Service - 1 Year - Service - 24 x 7 - On-site - Maintenance - Parts & Labour - Electronic and Physical Service - Parts and Labor
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for SuSE Linux Enterprise Server for x86 (v. 10) - 1 server (2-32 CPU) - phone consulting - 1 year - 24x7
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (3 years) - Secure Upgrade Plus - Essential Edition
HPE Aruba ClearPass OnGuard - Subscription licence (3 years) - 5000 endpoints - ESD - Linux, Win, Mac
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JG310B#AKJ, JG310B#AKM, JG310B#ARB, JG310B#ARE, JG310B#ARM, JG310B#B2B, JG310B#B2C
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-1405, 02-SSC-1470, 02-SSC-3154, 02-SSC-3480, 02-SSC-3489, 02-SSC-3513
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (1 year) - 10 Mbps throughput
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for BE-11X-UCL-STR - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW275A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for MIG-11X-ENHTOENHP - phone consulting - 1 year - 24x7
Cisco Solution Support - Technical support - phone consulting - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW636A, JW638A, JW640A
Carbonite Move - Subscription licence (60 days) + 24x7 Support - 1 source server - HPE Complete - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Lab Manager - 1 processor - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Manager - Capacity Upgrade License - 1 PB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW257AR
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Network Configuration and Integration Service - Technical support - consulting (for for DCIG networking products) - on-site - 8x5
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for S200; V130-20IGM AIO; V330-20ICB AIO; V530-22ICB AIO; V530-24ICB AIO; V540-24IWL AIO
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB909A, BB909AR, BB909B, BB909BR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Digital Sender Flow 8500fn2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Cloud Managed IT Windows Data Center - Subscription licence (3 years) - 1 appliance CPU - hosted - Medium Business, Small Business - for ProLiant EC200a Base, EC200a Premium
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-GS970M/18-10, AT-GS970M/18-30, AT-GS970M/18-50
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ270W
HPE Installation & Startup Service - Installation / configuration - on-site - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 PXIe System, EL4000 Switch System
Cisco SMARTnet Software Support Service - Technical support - for WBXMTSVR2-USR-K9 - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
DataGrip - Subscription licence (1 year) - 1 user - volume, commercial - 20-49 licences - ESD - Linux, Win, Mac
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW831A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for N93-LAN1K9-XF2 - phone consulting - 1 year - 24x7 - for P/N: N93-LAN1K9-XF2, N93-LAN1K9-XF2=
HPE Critical Advantage L3 - Extended service agreement - parts and labour ( for Replication License ) - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: J8752A#ACC, J8752A#ACD, J8752A#ACE, J8752A#ACQ, J8752A#AKM
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-48-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro MFP M182, MFP M183, MFP M282, MFP M283; LaserJet MFP M234
HPE - Extended service agreement - parts and labour - 3 years - on-site - for StorageWorks Edge switch 2/16
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-24X-HW
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for XTM 1525-RP
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL261A#A1X, JL261A#AC6, JL261A#ACF, JL261A#AKJ, JL261A#AKL, JL261A#ARB, JL261A#B2E
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL60 Gen9, DL60 Gen9 Base, DL60 Gen9 Entry
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - pick-up and return - repair time: 2 business days - for Magellan 9800i
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT610
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 100 Mbps throughput
SonicWall Network Security Virtual (NSV) 270 Total Secure Advanced Edition - Conversion subscription licence (1 year) - Trial
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (38 months) - 1 concurrent user - academic
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce VSA Software - 20 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW831A
SonicWall Advanced Gateway Security Suite Bundle - Subscription licence renewal (1 year) - NFR - for NSa 3650
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1 - for P/N: JW247A, JW248A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Nimble Storage Next Business Day - Extended service agreement - advance parts replacement (for 126TB Expansion Shelf) - 3 years - shipment - response time: NBD - for P/N: Q2Q59A
Arista CloudVision - Subscription licence (1 month) - 500 switches - hosted - lab - ESD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FLASR1-BB-RTU, FLASR1-BB-RTU=, L-FLASR1-BB-RTU=, L-FLASR1IPB-AESK9=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Secure Network Analytics Threat Intelligence - Subscription licence (1 year) - ESD - for P/N: L-LC-TI-FC2K=
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX67C-HW
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL160 Gen9
JetBrains Business Subscription - New releases update - for RubyMine (v. 8.x) - 1 user - commercial - ESD - 1 year
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX929A, JX930A, JX931A, JX932A
WatchGuard Security Software Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for XTM 800 Series 850
HPE Support Plus 24 with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Veeam Production Support - Technical support - for Veeam Backup & Replication Enterprise Plus for Hyper-V - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Zebra OneCare Essential - Extended service agreement - replacement - 3 years - for Zebra TC56
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ESA-C690-K9, ESA-C690-K9-RF, ESA-C690-K9-WS
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1186, 02-SSC-1427, 02-SSC-1473
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3650-48TS-S, WS-C3650-48TS-S-RF, WS-C3650-48TS-S-WS
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
PNY Warranty Extension Pack 003 - Extended service agreement - replacement - 2 years (4th/5th year) - for Quadro K4000, K4000 SDI, K4000 SDI I/O, K4200, K4200 SDI, K4200 SDI I/O, K4200 Sync
HPE Installation Service - Installation / configuration - for P/N: P28700-B21, P28701-B21, R0P01AR, R3W49AR, R3W51AR, R6A40AR, R6F64AR, R6F66AR, R6F67AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP OpenView Storage Mirroring NAS - 1 host - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Microsoft System Center Datacenter Edition - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Win - Single Language
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW244A, JW245A, JW246A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-48G-PoE Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q2R18AR, Q2R19AR, Q2R20AR, Q2R21AR, Q2R22AR, Q2R22B, Q2R22BR, Q2R23AR, Q2R24AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 6 processors - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 847534-B21, 847534-B21#ACF, 847535R-B21, 879799-B21, 879808-B21, 879808-B21#ABA
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW824A, JW826A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW630A, JW700A, JW701A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M5-C1, UCS-SP-B200M5C1-RF, UCS-SP-B200M5C1-WS
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 5600 Series - Subscription licence (1 year) - 1 appliance - for NSa 5600, 5600 High Availability, 5600 TotalSecure
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for Instant IAP-207, IAP-207 (EG)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW775A, JW776A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW774A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
LanSchool - Subscription licence (2 years) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8H73A, Q8H74A, Q8H74AR
Zebra OneCare for Enterprise Select with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Psion Teklogix Workabout Pro 4 Short; Zebra Workabout Pro 4 Long, Workabout Pro 4 Short
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW824A, JW826A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX945A, JX946A, JX947A, JX948A
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for Mediant 2600 E-SBC
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Platform - Open Value Subscription - Level E - Open Faculty - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 779218R-B21
dbForge Studio for Oracle Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
SOLN SUPP SWSS Cisco AnyConnect VPN Only 25 Simultaneous (e
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW247A, JW248A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
Dell Upgrade from 1Y Collect & Return to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Vostro 3470, 3471, 3670, 3671, 3681, 3888, 3910
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for LIC-UCM-11X-ENHP-A - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP - Extended service agreement - parts and labour - 5 years - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for CCX-125-NPS-K9= - phone consulting - 1 year - 24x7
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5508-TAMC=
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 2 business days
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 20 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for LaserJet Enterprise Flow MFP M830z, MFP M830z NFC/Wireless direct
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW321A
Xerox - Extended service agreement (extension) - parts and labour - 2 years (2nd/3rd year) - on-site - for Xerox C230, C230/DNI, C230V_DNIUK
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW816A, JW819A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/3 Years 24x7 Support - 5 servers - phone consulting - 4 years - 24x7 - response time: 2 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for NSa 6700
WatchGuard WGVLG261
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS210-48FP-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Add-On w/1 Year 9x5 Support - 100 concurrent connections - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide MFP 377dw
HPE Software Technical Support - Technical support - for HPE StorageWorks DP Express Media Server - 3 servers - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba Virtual Mobility Master - 500 devices - ESD - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour (for appliance with 10000 devices licence) - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY793A
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48FPD-I, WSC2960XR48FPDI-RF, WSC2960XR48FPDI-WS
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra ZQ110
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8698A#ABB, J8698A#ACD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10M-SEC-1Y= - phone consulting - 1 year - 24x7
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for OfficeConnect 1420 8G
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Red Hat Enterprise Linux for SAP Application Flexible - Subscription (3 years) + 3 Years 24x7 Support - 1 licence
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo 4510 Gen10
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 5 years - 24x7
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE 3Y FC NBD Exch A 2930M 24G Swt SVC
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: DDY47-FCE6-001A, DDY47-UCE6-001A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry, DL580 Gen10 Performance
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SOLN SUPP SWSS E Delivery DCNM for SAN Advanced Edition for
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH321AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for ElitePad 1000 G2, 900 G1, Mobile POS G2 Solution, Mobile Retail Solution; Slate 2, 500
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH255A, JH255AR
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - volume, GOV - 100-249 licences - Open, from CRM Professional, Offer
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (2 years) - for NSa 4700
Cisco Meraki Insight Large - Subscription licence (5 years) - up to 5 Gbps - Enterprise Agreement - Booking Only
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 7 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC9300
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - phone consulting - 1 year - 9x5 - for Access Control Job Accounting User Pack
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 100000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for Chromebook 11 G9, 11A G8, 11MK G9; Chromebook x360; Elite c640 G3; Stream Pro Laptop 11 G4
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW257AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - phone consulting - 5 years - 9x5
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX240 Services Gateway - Subscription licence (5 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: N9W99AR, N9X00AR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: CLK-7600=, CLK-7600-RF
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise H8ZH5E
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for Color Laser 150a, 150nw, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH404A, JH404AR
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS350-48FP-HW
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack - Extended service agreement - configuration - 1 year - on-site
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
AudioCodes Customer Technical Support 9x5 Program - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 30 days - for Mediant 800
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL263A#ABB, JL263A#AC3, JL263A#ACC, JL263AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Aruba ClearPass Guest - Subscription licence (3 years) - 100 endpoints - ESD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 700 Printer M712dn, 700 Printer M712n, 700 Printer M712xh
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 5 years - on-site - for SureColor SC-P9000, SC-P9000V
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Epson CoverPlus - Extended service agreement - parts - 3 years - for WorkForce Pro WF-R5690, WF-R5690DTWF, WF-R5690DTWFL
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Juniper Networks Deep Inspection for Secure Services Gateway 5 - Subscription licence renewal (2 years) - 1 device
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
Cisco Web Security Appliance Advanced Malware Protection - Subscription licence (a la carte) (3 years) - 1 user - volume - 200-499 licences
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JX949A, JX950A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ075A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Wireless Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C6880-X-LE++, C6880-X-LE=, C6880-X-LE-RF, C6880-X-LE-WS
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW288A, JW289A, JW290A
Cisco ASA with FirePOWER Services IPS, Advanced Malware Protection and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
AudioCodes Remote Implementation Support - Installation / configuration - for Mediant 1000
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH328A#ABB
Cisco Digital Network Architecture Premier - Term License (3 years) - 1 switch (48 ports) - for P/N: C9300L-48PF-4G-A, C9300L-48PF-4X-A, C9300L-48UXG-2Q-A, C9300L-48UXG-4X-A, CAT-CDNA-P
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 5000 devices - academic - ESD - for retail customers - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco ASA with FirePOWER Services IPS, Apps and AMP - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP 1 Year Wolf Pro Security - 500+ E-LTU
Microsoft 365 Apps for business - Subscription licence (1 year) - Download - ESD - Pilot - Win, Mac, Android, iOS - All Languages - Eurozone
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for P/N: J8433A#ACC, J8433A#ACD, J8433A#ACQ, J8433A#AKM, J8474A#ACD, J8474A#ACQ, J8474A#AKM
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-FI-M-6324, UCS-FI-M-6324++=, UCS-FI-M-6324=, UCS-FI-M-6324-RF, UCS-FI-M-6324-WS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
SonicWall Cloud App Security Basic - Subscription licence (1 year) - 1 user - hosted - volume - 500-999 licences - includes ATP for Office 365 or G Suite
Cisco Web Security Premium Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A, Q1J10AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Nimble Storage Premium 4-Hour - Extended service agreement - advance parts replacement (for 11TB Flash Upgrade Kit) - 3 years - shipment - response time: 4 h - for P/N: Q2Q37A, Q2Q38A, Q2Q39A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 - phone consulting - 3 years - 24x7
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 4 years - on-site
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH321AR
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Client Management (20 packs) - 1 licence - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E50145dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW208A, JW209A, JY733A
Datalogic EASEOFCARE 2-Day Comprehensive - Extended service agreement - parts and labour (for docking stations and port replicators) - 5 years - repair time: 2 business days
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HP Absolute Data & Device Security Professional - Subscription licence (1 year) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW183A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks Juniper-Sophos Anti-Virus for SRX220 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 763850R-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL120 Gen9, DL120 Gen9 Entry
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q2R18AR, Q2R19AR, Q2R20AR, Q2R21AR, Q2R22AR, Q2R22B, Q2R22BR, Q2R23AR, Q2R24AR
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for Storage Enclosure 1735; BladeCenter HC10; HS12; LS21; System x3100 M4; x3105; x3250
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS14-48
Juniper Networks Care Core Plus - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days - for P/N: SRX340
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW816A, JW819A
TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Premier - 10 VMs - OEM - phone consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP Z1 G8, Z1 G9; Workstation Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8; ZCentral 4R
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus - 1 processor - phone consulting - 4 years - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M604dn, M604n
SecureBridge STANDARD SUBSCRIPTION TEAM LICENSE - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - Linux, Win, Mac, FreeBSD, Android, iOS
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7 - for P/N: ASR920-10G-2
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Technical support - for VMware vCenter Lab Manager - 1 licence - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC52
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Email Security Inbound Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
Cisco CON-PSBU-AV10SST
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
Cisco Partner Support Service Software Upgrade - Technical support - for L-N93-LAN1K9= - phone consulting - 1 year - 24x7 - for P/N: L-N93-LAN1K9=
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkPad L390 Yoga 20NU
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JY679A, JY681A#ABA, JY685A, JY863A
Cisco Meraki Advanced Security - Subscription licence (1 day) + 1 Day Support - 1 security appliance - hosted - for P/N: MX65W-HW
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra RS6000, WT6000
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WSC3850-24XS-S, C1-WSC385024XSS-RF
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for NSa 6700
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo sx40
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkStation P410; P500; P510; P520; P520c
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - for Mediant 3000
HPE Aruba AirWave - Subscription licence (3 years) - 1 device - K-12 Schools - ESD
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
Cisco Meraki Secure SD-WAN Plus - Subscription licence (7 years) + Support - for P/N: MX100-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Acronis Cyber Protect Home Office Advanced - Subscription licence (1 year) - 5 computers, 500 GB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW328AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Synergy 660 Gen10
Cisco SMARTnet Software Support Service - Technical support - for MIG-11X-ESSTOBAS - phone consulting - 1 year - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave Virtual Appliance for Centralized Monitoring - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for EliteOne 800 G5; ProDesk 40X G4, 40X G6; ProOne 400 G5, 400 G6, 440 G4, 440 G5, 440 G6
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Microsoft 365 Business Standard - Subscription licence - 1 user (5 devices) - hosted - Open Value Subscription - additional product, Open - All Languages
Cisco Smart Net Total Care Software Support Service - Technical support - for IPCE-SVR-125-SL - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HiveCare Global Select - Technical support - for HiveManager Classic Virtual Appliance - 1 device - phone consulting - 1 year - 24x7 - response time: 1 h
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (3 years) + 3 Years 24x7 Support - 1 licence
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS250-48LP-HW
HPE Foundation Care Software Support 24x7 - Technical support - for Microsoft Windows Server 2012 Standard - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Partner Support Service Software Upgrade - Technical support - for ACI-AD-GF, ACI-AD-GF= - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco Partner Support Service Software Upgrade - technical support - for L-CSR-10M-AX-1Y= - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Poly Elite - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HP Performance Center SAP Protocol Bundle - Term License (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Advanced Edition - 1 processor - phone consulting - 1 year - 9x5
SonicWALL Network Security Manager Advanced with Management, Reporting and Analytics for NSA 4700, 5 Years
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE P6300/EVA4400 Performance Advisor LTU - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW686A, JW688A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Partner Lifecycle Services - Technical support - for C9300L-DNA-E-48, C9300L-DNA-E-48= - phone consulting - 24x7 - response time: 30 min
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for HP HP 5406-44G-PoE+-2XG v2 zl Switch; HPE Aruba 5406 zl Switch Rack Shippable
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL357A#BB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour (for remarketed only) - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JW111A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9
Zebra Operational Visibility Service Connect - Subscription licence (3 years) - 1 device - volume - 5000-9999 licences - Win, Android, Link-OS
Red Hat High Availability - Subscription (3 years) + 3 Years 9x5 Support - 2 sockets, unlimited guests - electronic
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 5 named users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6500B, SN6500B 16Gb
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux for VMware w/1 Year 24x7 Support - 1-2 sockets - phone consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Controller - up to 250 access points - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 for Sales - Software assurance - 1 user CAL - Open Value - Level D - additional product, 3 Year Acquired Year 1, from CRM Basic, Offer - Win - Single Language
Cisco Smart Net Total Care Software Support Service - Technical support - for BE6K-VIRTBAS-7X - phone consulting - 3 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW635A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N5K-C5672UP, N5K-C5672UP=, N5K-C5672UP-RF, N5K-C5672UP-WS
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 28 months - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Wireless Network Management - Subscription licence (5 years) + Support - for Switch SWS14-48FPOE
Zebra Technical and Software Support - Technical support - for MCL Client and MCL Link-Lite - 8 devices - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Synergy 480 Gen10
POLY+ Partner - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
X-Sign Manager Premium - Subscription licence (5 years) - Win
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 850
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-C240-M4S, UCSC-C240-M4S=, UCSC-C240-M4S-RF, UCSC-C240-M4S-WS
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH301A#AC4
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
C9300 48 port CISCO DNA EA Advantage
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
Cisco Advanced Services - Fixed Price: Cisco AMP for Endpoints Security Deployment Service- Large - Installation / configuration - for Cisco Advanced Malware Protection for Endpoints - 5001-25000 endpoints
HPE Critical Advantage L3 - Technical support - for VMware vCenter Site Recovery Manager Standard w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for (only 1-year base warranty) ProBook 640 G2, 640 G3, 640 G4, 640 G5, 645 G3, 645 G4, 650 G1, 650 G2, 650 G3, 650 G4, 650 G5
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW204A, JW205A, JW206A, JW207A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY793A
SonicWall Content Filtering Service - Subscription licence (3 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SNTC 24X7X4 Cisco Catalyst 3650 48Port Mini 4x10G U
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3650-24TS-S, WS-C3650-24TS-S-RF, WS-C3650-24TS-S-WS
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - 9x5 - repair time: next business day - for PageWide Managed P75050dn
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ470
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
Juniper Networks AppFormix for Platform Node - Subscription licence (1 year) + 1 Year Support - 1 cluster/node
Cisco Threat Defense Threat Protection - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR1150T-T=
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for NSa 4700
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Extreme Networks ExtremeWorks Software Subscription - Technical support - for Avaya SSL VPN and IPsec - 50 users - phone consulting - 1 year - 24x7 - for P/N: EB1639096
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH402A, JH402AR
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: FP7125-K9, FP7125-K9-RF, FP7125-K9-WS
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JH145A#ABB, JH145AR
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 laptop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for Mobile Thin Client mt21; ProBook 430 G5, 430 G6, 450 G5, 45X G6, 470 G5; ProBook x360
HPE Helion Development Platform for Community - Subscription licence (1 year) + 1 Year 9x5 Support - 1 server or 1 node - hosted - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JY791A
HPE SupportPack Installation and Network Configuration - Extended service agreement - maintenance - 1 year - on-site
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Hedvig Platinum Support and Maintenance - Technical support - for Hedvig Secondary Storage - HPE Complete - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS Fabric Manager Server - phone consulting - 5 years - 24x7 - response time: 2 h
WatchGuard Gateway AntiVirus - Subscription licence (1 year) - 1 appliance
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for LaserJet Managed MFP M725dnm, MFP M725zm
HPE LoadRunner Wireless Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
Cisco SMARTnet Software Support Service - Technical support - for C1F1ANEX9200K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Mobility Controller 7280
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 46 months - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL190r Gen10
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for NSa 6700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL354A, JL354A#BB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
One-off Programming Charge
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M751dn, M751n
Cisco Solution Support - Technical support - for C9200CX-DNA-A-8=, C9200CX-DNA-A-8 - phone consulting - 24x7 - response time: 30 min
SecureBridge Standard Edition Site License - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW797A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Refresh for Standard Battery - Accidental damage coverage - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8300
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW812AR, JW814AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW806A, JW808A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
WatchGuard APT Blocker - Subscription licence (1 year) - 1 appliance - for Firebox M500
Cloudera Enterprise Operational Database Edition - Subscription licence (1 year) + 1 Year 8x5 Bronze Support - 1 node - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for VMware GSX Server - 4 processors - consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP Embedded 50 Plus - academic, GOV - ESD - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Software Application Support - Technical support - phone consulting - 24x7 - for P/N: N520-1G-8=
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
ReSharper - Subscription licence (1 year) - 1 developer - volume, commercial - 20-49 licences - ESD - Win
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner .Net Record/Replay Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic - Win
HPE Remote Advanced Configuration Service - Remote configuration - business hours
SonicWall Network Security Virtual (NSV) 470 Total Secure Advanced Edition - Subscription licence (1 year)
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Stream Plan 2 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW777A, JW778A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 2 years - shipment - for Color LaserJet Pro M254, M255; LaserJet M209, MFP M140; LaserJet Pro M118, M15, MFP M28
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: 797739R-B21, 797740-B21#ABA, 797740-B22, 797740R-B21, P06011-B21, P06011-B22
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h
HPE Factory Express - Extended service agreement - parts and labour - on-site
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 20 users - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 3600, 3650
HPE Installation Service - Installation / configuration - for P/N: R0R03B, R0R03BR, R3W49A, R6A40A, R6F64A, R6F65A, R6F66A, R6F67A, R7C08A, R7C09A
HP - Extended service agreement - parts and labour
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW812AR, JW814AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7W85A, E7W85AR, E7W86A, E7W86AR, E7W86SB, E7W87A, E7W87AR, E7W87SB
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SWSS UPGRADES Prime Infra 2.x Assurance to PI 3.0 Assu
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Mini Print Room - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Fujitsu Support Pack Collect & Return Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - pick-up and return - 9x5 - must be purchased within 90 days of the product purchase - for LIFEBOOK A3510, E5410, E5510, U7310, U7410, U7510, U9310x
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C505/S, C505/SM, C505/X, C505/XM, C505V/S, C505V/SM, C505V/XM
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure Enterprise - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for PageWide Pro 772dn, 772dw, 772zs, 777z, 777zs
Cisco Partner Lifecycle Services - Technical support - for C9600-DNA-A, C9600-DNA-A= - phone consulting - 24x7 - response time: 30 min
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
datAshur BT Management Console - Subscription licence (3 years) - volume - 500-999 licences
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
dotConnect for Oracle Professional Edition - Team Licence (subscrpition renewal) (1 year) + 1 Year Subscription - up to 4 developers, 1 company at 1 physical address - ESD - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SonicWall Software Support 24X7 - Technical support - for SonicWALL Analytics - On-Premise licence - unlimited storage - phone consulting - 2 years - 24x7 - response time: 1 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH404A, JH404AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour (for appliance with 10000 devices licence) - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY791A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 52 months - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (1 year) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Cisco FirePOWER Threat Defense, Virtual Threat Protection, Malware Protection - Subscription licence (5 years) - for P/N: L-FPRTD-V-TM=
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: SPA-5X1GE-V2, SPA-5X1GE-V2=, SPA-5X1GE-V2-RF, SPA-5X1GE-V2-WS
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 named user - web support - 1 year - business hours - response time: 1-2 business days
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for P/N: J9623A#ABB, J9624A#ABB, J9625A#ABB, J9626A#ABB, J9627A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Collect & Return to 4Y Collect & Return - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - pick-up and return - NPOS - for Chromebook 5190 2-in-1, 5190 Education
HPE Network Configuration and Integration Service - Configuration (for for DCIG networking products) - 1 day - on-site - business hours - 2 days minimum
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier Bundle - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
SOLN SUPP SWSS Cisco Firepower Management Center (VMWa
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-48-HW
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1040
Cisco Digital Network Architecture Essentials - Term License (7 years) - 48 ports - for P/N: C9300-48H-E, C9300-48UB-E, C9300-48U-E, C9300-48UN-E, C9300-48UXM-E, C9300-DNA-E-48=
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 735 G5, 745 G5, 755 G5, 840 G6, 850 G6; EliteBook x360; ZBook 15u G5, Studio G5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Red Hat Linux Advanced Server for IA32 - consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen9
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW328AR
HPE 24x7 Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Serviceguard Extension for SAP on Linux for HPE ProLiant/x86 Servers w/1 Year 24x7 Support - 2 processors - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco Digital Network Architecture Advantage - Term License (5 years) - 1 switch (48 fibre ports) - for P/N: C9300-48S-A, C9300-DNA-A-48S=
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL180 Gen9, DL180 Gen9 Base, DL180 Gen9 Entry, DL180 Gen9 Storage
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
D-Link Assist Silver Category C - Technical support - phone consulting - 5 years - 9x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: E7W75A, E7W75AR, E7W76A, E7W76AR, E7W77A, E7W77AR, E7W78A, E7W78AR, E7W79A, E7W79AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Datalogic EASEOFCARE 5 day - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 5 business days
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY721A, JY723A#ABA, JY727A, JY979A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1-CISCO4451/K9
Zebra OneCare for Enterprise Select with Refresh for Standard Battery - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Lifecycle Manager Standard - 2 CPU - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 5000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: FLSASR1-IPSEC
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from VMware vSphere Enterprise Edition - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Software Service - Technical support - for Cisco MDS 9200 Fabric Manager Server - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 3 years - 24x7
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 6000-8499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL356A#BB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: E7Y73AR, E7Y73AR#ABB, E7Y73BR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW774A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Standard - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: J9821A#ABB, JL002A#ABB, JL002AR, JL003A#ABB, JL095AR
HPE Network Configuration and Integration Service - Installation / configuration
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW777A, JW778A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WAVE-INLN-GE-4T
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Cloud Managed IT Windows Server - Subscription licence (3 years) - 1 virtual OSE - hosted - non-commercial - for ProLiant EC200a Base, EC200a Premium
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10 Performance
Kodak Care Kit On-Site Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Kodak i3200
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for SonicWall TZ570P
dbForge Data Compare for MySQL Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW263A
HP Service Virtualization Designer Premium - Term License (1 month) - 1 seat - electronic
Electronic HP Care Pack Software Technical Support - Technical support - for XenServer Enterprise Edition - 4 processors, 2 processors - phone consulting - 3 years - 9x5 - for Integrated Citrix XenServer Enterprise Edition
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service for NSV 870 - Subscription licence (3 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
HPE Aruba LTE Sensor - Subscription licence (3 years) - 5 MB cellular data - ESD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center SAP - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH404A, JH404AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL260A#ABB, JL260A#AC3, JL260A#AC4, JL260AR
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for Victus by HP Laptop 16; Pavilion Aero Laptop 13; Pavilion Laptop 14; Pavilion x360 Laptop
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for NSa 9450; SuperMassive 9400
HPE Installation & Startup Service - Installation / configuration - for HPE SimpliVity 380 for Microsoft HyperV Remote Software
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
SWSS UPGRADES Cisco Ent MGMTPI 3.x LF AS APIC EM Sm
WatchGuard SpamBlocker - Subscription licence renewal (1 year) - 1 appliance - for Firebox M5600
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ThinkCentre M920q 10RR, 10RS, 10RT, 10RU, 10V8; M920t 10SF
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Dual Port Midline
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ075A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant ML350 Gen10 Solution
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
Zebra - Cover assembly with media window
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 security appliance - hosted - for P/N: MX450-HW
Microsoft Bing Maps Light Known - Subscription licence (1 month) - 500 users - GOV - Open Value - Level C - additional product - Win
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days - for P/N: M1K-S1
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
datAshur BT Management Console - Subscription licence (3 years) - volume - 1000-1999 licences
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier Bundle - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
SonicWall Capture Advanced Threat Protection Security - Subscription licence (1 year) - 1 appliance - for SonicWave 224w, 231c, 231o
SonicWall Network Security Virtual (NSV) 470 - Subscription licence (2 years) - Secure Upgrade Plus - Essential Edition
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard - 2 processors - phone consulting - 4 years - 9x5
SonicWall Content Filtering Service - Subscription licence (5 years) - for NSa 2700
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL355A#BB
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for 3/3/0 warranty) - 5 years - on-site - response time: NBD - for ZBook Power G7, Power G8, Studio G8; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G8, 17 G8
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Cisco Digital Network Architecture Essentials - Cloud Subscription Licence (3 years) - 30 Mbps aggregated throughput, up to 15 Mbps
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Installation Service - Installation - for ProLiant DL370 G6, DL385p Gen8, DL580 Gen9, DL585 G6
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW816A, JW819A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop Go
HPE 24x7 Software Technical Support - Technical support - for VMware vShield Edge - 25 virtual machines - OEM - phone consulting - 5 years - 24x7
Juniper Networks Anti-Spam for Secure Services Gateway 5 - Maintenance (1st year) - 1 device
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Zebra Enterprise Browser (v. 2) - 1 device - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
Cisco Meraki Insight X-Small - Subscription licence (5 years) - up to 100 Mbps
Cisco Meraki Insight X-Small - Subscription licence (5 years) - up to 100 Mbps
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant DL380 G4 Performance Pack
HP Absolute Data & Device Security Professional - Subscription licence (4 Years) - 1 unit - volume - 1-2499 licences - Win, Mac, Android
Zebra OneCare Select with Comprehensive - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra EM220II
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW267A, JW272A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL320A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY712A, JY714A#ABA, JY718A, JY976A
TADL Assist Care Pack - Extended service agreement - replacement - 5 years - shipment - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for L-MGMT3X-93XX-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW686A, JW688A
HP Analytics Proactive Management - Subscription licence (3 years) + 3 Years Standard Service - 1 laptop - hosted - ESD - DAAS agreement required - Win, Android, iOS - for EliteBook 745 G6; Pro x2 612 G2
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR920-S-M
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9300-48T-A, C9300-48T-A=, C9300-48T-A-RF
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL360 Gen10
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - ESD - phone consulting - 3 years - 24x7 - response time: 2 h
Computrace Data Protection - Subscription licence (5 years) - 1 workstation
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft 365 Apps - Subscription licence - 1 user - academic, volume, Faculty - Microsoft Cloud Germany - Win, Mac - All Languages
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Installation Service - Installation / configuration - on-site - for P/N: P09524-B21#0D1, P09524R-B21, P12381-B21, P12382-B21, P27064-B21, Q8T38A, Q8T39A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant WS460c Gen9 Graphics, WS460c Gen9 Graphics Expansion
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: BB933A, BB933AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Select with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - replacement - 4 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC56
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW635A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Altoline 6921 48SFP+, 6921 48XGT
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS125-24P-HW
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - hosted - academic, additional product - Open Value Subscription - Level E - Open Faculty, from SA, from CRM Basic, Offer - All Languages
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
SonicWall Network Security Manager Advanced - Subscription licence (5 years) - for Network Security Virtual (NSV) 270
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW672A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ500
NETGEAR ProSupport Defective Drive Retention Service Category 3 - Technical support - 3 years - for ReadyDATA 516; ReadyNAS 2120 RN2120; 716 RN716X
HPE 24x7 Software Technical Support - Technical support - for HPE P6300 Business Copy - unlimited capacity - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH321AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials Plus - phone consulting - 5 years - 9x5
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 251-500 licences - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JX945A, JX946A, JX947A, JX948A
McAfee Anti-Malware - Subscription licence (a la carte) (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 100-200 licences
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (51 months) - 1 concurrent user - academic
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 8x5 - response time: next business day ( for requests before 3:00 p.m.) - for P/N: MR33-HW
TADL Extended Warrenty - Extended service agreement
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Cisco MDS 9222i Storage Media Encryption Package - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS120-24-HW
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JX949A, JX950A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS120-24-HW
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
SonicWall Gold Support - Extended service agreement - advance parts replacement - 2 years - for Secure Mobile Access 6200
HP Quality Center Enterprise Edition with Business Process Testing - Area License (6 months) - 1 concurrent user - electronic
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY792A
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing OnGuard - 100 endpoints - phone consulting - 5 years - 24x7
Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter - Subscription (3 years) + 3 Years 9x5 Support - 1 licence - ESD
Cisco Partner Support Service Software Upgrade - Technical support - for ASR920-S-A - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for HP ProCurve Manager Plus Agent with ProCurve ONE Services zl Module - phone consulting - 3 years - 9x5
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 3 years - on-site - 13x5 - response time: 4 h
HP SupportPack Next-Day-On-Site - Extended service agreement - maintenance - 1 year - on-site
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-367
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW275A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks MSL8096
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW686A, JW688A, JY851A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
Adobe Photoshop CC for teams - Subscription Renewal - 1 named user - academic - Value Incentive Plan - Level 3 (50-99) - Win, Mac - EU English
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield App - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 virtual machines - OEM - phone consulting - 5 years - 9x5
C9500 CISCO DNA EA Essentials Low (12Q 16X)
HP Quality Center Express - Subscription (3 months) - hosted
SonicWall Essential Protection Service Suite - Subscription licence (1 year) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
SonicWall Comprehensive Anti-Spam Service - Subscription licence (5 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW275A
HPE - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: next day
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JY791A
HPE Foundation Care Next Business Day Software Support - Technical support - for Aruba Enable Support on a Mobility Controller - 1 access point - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Synergy 660 Gen10
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Zebra OneCare Select - Extended service agreement - parts and labour - 3 years - on-site - repair time: next business day - for Zebra 110Xi4, 140Xi4; Xi Series 170Xi4
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server for x86 for HP BladeSystem Server - phone consulting - 3 years - 24x7 - response time: 2 h
SonicWall Advanced Gateway Security Suite Bundle for NSv 50 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-3474
SonicWall Advanced Gateway Security Suite Bundle for NSv 10 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-3452
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 8 processors - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 9x5
Cisco CON-PSBU-N9SWESXF
Lite Warranty Collect and Return Upgrade - Duration
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 3 years depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for (3-year pick-up and return): Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga; L14 Gen 1; L15 Gen 1; L380; L380 Yoga; L390; L390 Yoga; L470; L480; L490; L570; L580; L590; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; T25; T470; T480; T49X; T570; T580; T590; X13 Gen 1; X270; X280
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW771A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW818A, JW820A
Xceed Zip for .NET - Team Licence (subscrpition renewal) (1 year) - 4 developers - ESD - Win
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HP Performance Center Load Generator Advanced - Subscription (1 year) - hosted
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for JC824A
Zebra OneCare Select with Comprehensive - Extended service agreement - parts and labour - 3 years - on-site - response time: SBD - must be purchased after 30 days of the product purchase - for Zebra RW 220, RW 420
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 797740R-B21, P06011-B21, P06011-B22
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield Endpoint w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
WebStorm 20-49 Commercial Annual Subscription 3rd Year Onwards(Each) (media: ESD Version: 11 End-user details required Serial number required Minimum order quantity: 20) ()
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JX939A, JX940A, JX942A
Microsoft Intune - Subscription licence - 1 user - hosted - academic, Student, Faculty - Campus, School - All Languages
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (5 years) - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) + 24x7 Support - for NSa 9650, 9650 High Availability
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M400
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW774A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX968A, JX969A
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Identity Engines Starter Kit BYOD - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (19 months) - 1 concurrent user - academic
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo sx40
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Cloudera Enterprise Data Hub - Subscription licence (3 years) + 3 Years Premium Support - 1 node - electronic - Linux
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Unified Threat Management for SRX300 Services Gateway - Subscription licence (5 years) - 1 gateway
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 10 virtual machines - OEM - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
McAfee Total Protection - Subscription licence (1 year) - 5 devices - Download - Win, Mac, Android, iOS - English - United Kingdom
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL074-61001, JL074A#ABB, JL074AR
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BC026A, BC026AR
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS350-48-HW
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise H9AC5E
HP 1y Wolf Pro Security Education E-LTU
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW779A, JW780A
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vShield Edge w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW771A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HP Analytics Proactive Management - Subscription licence (1 year) + 1 Year Standard Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
Cisco DNA Essentials C9300 24P 1M For Renewal Only
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH379A#AC4, JH379AR#ABA, JH380A#AC3, JH380AR#ABA, JH381A#AC3, JH381A#AC4, JH381AR#ABA
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco Email Security Inbound Bundle - Subscription licence (5 years) + 5 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 1600 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2905, 02-SSC-3159, 02-SSC-3540
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco DNA Essentials On-Prem Lic 3Y - upto 1G (Aggr, 2G)
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 100 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JL320A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Samsung Enterprise Firmware Over-The-Air (E-FOTA) - Technical support - volume - 2 years
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE XP7 Tiered Storage Manager - Migration subscription license (60 days) - Win
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JY791A
SuSE Linux Enterprise Server - Subscription (1 year) + 1 Year 9x5 Support - unlimited virtual machines, 1-2 sockets - flexible licence
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1000+ users - phone consulting - 3 years - 9x5
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour (for 3/3/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ZBook Create G7; ZBook Firefly 14 G8, 14 G9, 15 G8, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OmniStack Medium Software - 1 processor (8-14 cores) - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for SafeCom P:Go HP 10 Bundle Software - phone consulting - 3 years - 9x5
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - must be purchased after 30 days of the product purchase - for Zebra HC100
TS Electronic Warranty, Upgrade from a 1 Year Depot to a 5 Year Onsite Next Business Day
Datalogic EASEOFCARE 2-Day Comprehensive Program - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 2 business days - for Datalogic Single Slot Dock, Single Slot Dock Ethernet Module
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for XenServer Enterprise Edition - 4 processors, 2 processors - phone consulting - 3 years - 24x7 - for Integrated Citrix XenServer Enterprise Edition
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center TACACS+ Authentication Manager Software - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra OneCare Select with Comprehensive - Extended service agreement - advance hardware replacement - 5 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for Zebra ZD410, ZD420
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for OfficeConnect 1405 5G v3, 1405 8G v3
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 3 years - shipment - response time: next day - for Firebox T55-W
1Y PW Proactive Care NBD wCDMR MLNXEDR216PCH Service
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (1 year) - 4 Gbps throughput
SuSE Linux Enterprise Server for HPC Compute Node - Subscription (5 years) - 1-2 sockets - flexible licence
HPE LoadRunner Rich Internet Application Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 500-4999 licences - electronic
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
ARUBA 5Y FC NBD EXCH DL20 PSU SVC
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H70A, Q1H71A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW816A, JW819A
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-24PS-L, WS-C3650-24PS-L-RF, WS-C3650-24PS-L-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW321A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW224A, JW225A, JY737A
Cisco SMARTnet Software Support Service - Technical support - for CMS-REC-STARTERKIT - phone consulting - 1 year - 24x7
5th year Extension to CoverPlus Onsite service, Target is for an engineer to be onsite to repair your Epson Product within 2 days of call being received. CoverPlus does not cover replacement of items designated as maintenance items that have reached the end of their life.
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW288A, JW289A, JW290A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NEC Warranty Extension - Extended service agreement - parts and labour - 1 year (5th year) - carry-in - for P/N: 60004577
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - 1000 users/devices - phone consulting - 1 year - 24x7
HPE Installation Service - Installation / configuration - on-site
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE - Technical support - for VMware vSphere Standard Plus Data Recovery - OEM - consulting - 4 years - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 w/SQL Technologies w/1 Year 24x7 Support - phone consulting - 4 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - consulting - 3 years - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL1000 Pass-Thru System
Cisco LIC-MX67C-SDW-1Y
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL072-61001, JL072AR
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY793A
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Lenovo Onsite + Premier Support - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ThinkBook 13; 14; 15; ThinkPad E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (5th Gen)
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N7K-C7010, N7K-C7010=, N7K-C7010-RF, N7K-C7010-WS
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (3 years) - Secure Upgrade Plus - Advanced Edition
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Cisco Meraki MS Series 22 - Subscription licence (3 years) - for P/N: MS22-HW
ZyXEL SECUEXTENDER-ZZ3Y01F
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for NSa 6700
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Sophos Anti-Virus - Subscription licence (3 years)
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-GS970M/18PS-30, AT-GS970M/18PS-50
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open, add-on to CRM Basic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreFabric SN6000B 16Gb Bundled Fibre Channel switch
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCentre Server Heartbeat w/1 Year 9x5 Support - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Epson CoverPlus Lite service - Extended service agreement - parts and labour - 5 years - on-site - response time: 1 day - for WorkForce Enterprise WF-C17590, WF-C17590 D4TWF, WF-C20590, WF-C20590 D4TWF
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Essential Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for SonicWall TZ670
SonicWall Wireless Network Management - Subscription licence (3 years) - for Switch SWS14-24FPOE
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
EcoStruxure IT Expert - Subscription licence (3 years) - 25 nodes
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StorageWorks NAS b2000
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 10 additional nodes
HPE Helion OpenStack Right-To-Use - Subscription (1 year) + 1 Year 24x7 Support - 1 server - hosted - commercial - ESD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet Ink Advantage 5645, Ink Advantage 6525; ENVY 4500; ENVY Inspire 72XX, 79XX
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: C9200L-48P-4X-E++, C9200L-48P-4X-E=, C9200L-48P-4X-E-RF, C9200L-48P-4X-E-WS
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express D2D2Any Option - phone consulting - 3 years - 24x7
Dell Upgrade from 2Y Collect & Return to 4Y Basic Onsite - Extended service agreement - parts and labour - 4 years - on-site - business hours / 5 days a week - response time: NBD - NPOS - for Vostro 15 3568, 3400, 3401, 3480, 3481, 3490, 3491, 3500, 3501, 3578, 3580, 3581, 3583, 3584, 3590, 3591
Logitech Sync Plus - Subscription licence (2 years) - hosted
Cisco Digital Network Architecture Advantage - Term License (5 years) - 24 ports
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Quadro Virtual Data Center Workstation - Subscription licence renewal (20 months) - 1 concurrent user
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JZ075A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra CC6000 Customer Concierge
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Virtual Connect FlexFabric-20/40 F8 Module
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki MX68CW
HPE Next Business Day Partner Branded Support - Technical support - for Aruba ClearPass New Licensing Access - 10000 concurrent endpoints - ESD - phone consulting - 5 years - 24x7
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen10
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
C9500 CISCO DNA EA Advantage High (24Q 40X)
HPE Software Technical Support - Technical support - for HPE Remote Graphics Software/Session Allocation Manager for Virtual Desktop Infrastructure - consulting - 3 years - 9x5
Cisco Smart Net Total Care Software Support Service - Technical support - for A9K-400G-L-AIP - phone consulting - 1 year - 24x7 - for P/N: A9K-400G-L-AIP
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-1405, 02-SSC-1470, 02-SSC-3154, 02-SSC-3480, 02-SSC-3489, 02-SSC-3513
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour (for max 4 kits) - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
WatchGuard APT Blocker - Subscription licence (1 year) - 1 virtual appliance - for Firebox M670
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco Partner Support Service Software Upgrade - technical support - for CCX-125-A-P-LIC - 1 year
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - phone consulting - 4 years - 24x7 - response time: 2 h
Lexmark OnSite Service - Extended service agreement - parts and labour - 2 years - on-site - repair time: next business day - for Lexmark CS820de, CS820dte, CS820dtfe
Hewlett Packard Enterprise H8UV9E
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW774A
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Microsoft Windows Server Datacenter Edition - Software assurance - 16 cores - Open Value - Level C - additional product, 1 Year Acquired Year 3 - Single Language
Juniper Networks Care Same-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: 4 h - for Juniper Networks SRX550 Services Gateway
HPE Support Plus - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL322A
Cisco Smart Net Total Care Software Support Service - Technical support - for CUE-VM - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW263A
Cisco Digital Network Architecture Premier - Term License (5 years) - 24 ports - for P/N: C9300L-24T-4G-A, C9300L-24T-4X-A-RF, C9300L-24UXG-2Q-A, C9300L-24UXG-4X-A, CAT-CDNA-P
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Apollo pc40
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - phone consulting - 4 years - 24x7 - response time: 2 h
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 floating user - before expiration - Linux, Win, Mac
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Meraki MS Series 320-48FP - Subscription licence (3 years) - for P/N: MS320-48FP-HW
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JF242A#ABB
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE LoadRunner Templates Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 100-499 licences - electronic
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Engage Clean Mount, Pole Display; Engage Go Jacket; Engage One Pro Slim VESA, VESA hub
SWSS UPGRADES Cisco ONE Foundation Perpetual ISR 800
Extreme Networks ExtremeWorks Return to Factory - Extended service agreement - replacement - 1 year - response time: 10 business days - for P/N: AP-6522E-66030-EU
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 4 years - 24x7 - response time: 2 h
Lenovo Post Warranty Onsite Repair - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: 6160H7S, 6160S7E
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q2D16A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 4 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC56
TADL Assist Warranty Extension - Extended service agreement - 4 years
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty, for CRMOL Basic, Offer - All Languages
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 866573-B21
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for PowerEdge R640
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for XSLATE L10
Extreme Networks PartnerWorks Plus Software and TAC - Technical support - for NetSight Advanced - upgrade licence - 100 devices, 1000 access points, 25 remote clients - upgrade from NetSight - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR1000-RP2, ASR1000-RP2++=, ASR1000-RP2=, ASR1000-RP2-RF, ASR1000-RP2-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JZ075A
1 year license for AWC-Channel Blanket plugin for 80 APs (Requires x950 and AWC)
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Altova Support & Maintenance Package - Product info support - for Altova MissionKit Professional Edition - 10 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL320A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL385p Gen8 Storage
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW831A
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra TC51
Cisco SMARTnet Software Support Service - Technical support - for LIC-CUCM-10X-ENH-A - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for HPE 5900AF-48G-4XG-2QSFP+ Switch
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW267A, JW272A
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX240 Services Gateway - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 500 devices - ESD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco ASA with FirePOWER Services IPS and Apps - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5555-X IPS Edition, 5555-X with 5000 AnyConnect Premium and Mobile
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JY737A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 500 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW214A, JW215A, JY734A, JY736A, JY857A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year) - for Network Security Virtual (NSV) 50, 50 High Availability
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: C8R44A#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Docker Datacenter - Subscription upgrade licence (3 years) + 3 Years 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker CS Engine - ESD - UNIX
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JZ013A
Dell VD_4HD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - must be purchased after 30 days from product purchase, for licences to be utilised on non-Zebra device terminals, Zebra partner acting as 1-st line of response - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW772A, JX920A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vCenter Chargeback - 25 virtual machines - OEM - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: PEH946A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year (1st year) - on-site - for SureColor SC-P7000, SC-P7000V
APC On-Site Service On-Site Warranty Extension - Extended service agreement - parts and labour (for UPS 32 kW with PDU/XR) - 2 years - on-site - business hours - response time: NBD - for P/N: SY32K160H-PD, SY32K96H-PD
Juniper Networks Intrusion Detection and Prevention for SRX5000 line - Subscription licence (1 year) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-FI-6248UP-RF, UCS-FI6248UPUPG-RF, UCS-FI6248UPUPG-WS, UCS-FI-6248UP-WS
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
ASUS Warranty Extension Package Local - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 3 years - on-site
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Threat Defense Threat and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2140T-TM=
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Express Shipment Small Logistic SVC
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Quadro vDWS - 1 concurrent user - academic - phone consulting - 1 year - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW671A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Hewlett Packard Enterprise HC4K9E
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco ASA with FirePOWER Services IPS and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for ASA 5545-X
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance, ML110 Gen10 Solution
Microsoft Project Online Professional - Subscription licence - hosted - Open Value Subscription - additional product, Open - Single Language
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenServer Select Edition - 4 processors, 2 processors - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF On-Premise OCR and Doc Proc - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-48FP-4X-UK
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW239A, JW239AR, JW240A
ANNUAL LICS P/LOC 500 BEACONS LICS OR 500 000 VISITS/30DAYS
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant BL460c Gen10
Cisco Digital Network Architecture Essentials - Term License (5 years) - for P/N: C9115AXE-Z-RF, C9115AXI-S-RF, C9115AXI-Z-RF, C9117AXI-Z-RF, C9120AXI-EWC-B-RF
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for Cisco MDS 9100 Enterprise Package - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW824A, JW826A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - upgrade from VMware ESX Starter - phone consulting - 3 years - 24x7
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC9300
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - volume - 10001-20000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Analytics and Location Engine - licence - 1 access point - academic - ESD - for retail customers - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Poly Service Re-activation Fee - Penalty (for video conferencing with 1 year or more of support expired) - for P/N: 7200-23450-001
Cisco Smart Net Total Care Software Support Service - Technical support - for XR-A9K-PXK9-06.07 - phone consulting - 1 year - 24x7 - for P/N: XR-A9K-PXK9-06.07
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Analytics (Syslog) - Subscription licence (2 years) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Vantage Smart Performance - Subscription licence (4 Years) - Win
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - upgrade from Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW191AR
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise P3015, P3015d, P3015dn, P3015n, P3015x
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for ProLiant BL460c G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HP Performance Center Network - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
C9300 DNA Advantage 48 Port Fiber
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco LIC-MX68W-SDW-3Y
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC77
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Commercial MFD Embedded 1 Plus - academic, GOV - ESD - phone consulting - 1 year - 9x5 - response time: next available agent
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Guest Management - phone consulting - 3 years - 24x7
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Advanced 24x7 Software Service - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass New Licensing Access - 500 concurrent endpoints - ESD - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW292A, JW293A, JY757A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Email Encryption with Compliance - Subscription licence (2 years) - 10'000 users
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for CCX90-11U-P-P-S1 - phone consulting - 1 year - 24x7
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW771A
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for K14 Gen 1; ThinkBook 13x ITG; 15p G2 ITH; ThinkBook Plus G2 ITG; ThinkPad E14 Gen 3
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
QNAP Extended Warranty Purple Label - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) (4th/5th year) - carry-in - repair time: 10 business days - must be purchased within 60 days of the product purchase, electronic (EE)
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra zd220, ZD220d, ZD220t, ZD230; ZD200 Series ZD230
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour ( for Replication License ) - 1 year - on-site - 13x5 - response time: 4 h
Cisco Meraki Cloud Archive 180 Day - Subscription licence (3 years)
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Acronis Cyber Protect Home Office Premium - Subscription licence (1 year) - 1 computer, 1 TB cloud storage space, unlimited mobile devices - Download - Win, Mac, Android, iOS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW232A, JW233A, JW236A
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX943A, JX944A
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW635A
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL382A, JL382A#ABB
Lexmark On-Site Repair - Extended service agreement - parts and labour - 1 year (2nd year) - on-site - for Lexmark MS911de
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - shipment - 8x5 - response time: next business day ( for requests before 3:00 p.m.)
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581AR, JL581AR#ABA
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M681; LaserJet Enterprise Flow MFP M681, MFP M682
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX550 Services Gateway - Subscription licence (3 years) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
SonicWall Analytics - Subscription licence (1 year) - for SonicWall TZ400W
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW822A
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Midsize Acceleration Kit - 6 processors - phone consulting - 1 year - 24x7
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS210-24P-HW
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver Autoloader TapeAssure Advanced - phone consulting - 4 years - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-WS3850-12S/K9
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Enterprise M609dh, M609dn, M609x, M612dn, M612x
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HP Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Capture Advanced Threat Protection Service - Subscription licence (5 years) - hosted - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Premium Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for JC824A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Hardware Exchange and Software Support - Extended service agreement - replacement - 1 year - shipment - response time: NBD
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Enterprise - Floating Licence - 1 licence - volume - 1-4 licences - phone consulting - 2 years
SonicWall Capture Advanced Threat Protection Service for NSV 400 - Subscription licence (1 year) - for KVM - for P/N: 02-SSC-2903, 02-SSC-3157, 02-SSC-3531
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Microsoft SharePoint Online (Plan 1) - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 100-499 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Zebra VIQF-IOT-3Y warranty/support extension OT SERVICE PER DEVICE - 25+, 3 YEAR CONTRACT. REQUIRES ZEBRA SUPPORT CONTRACT FOR ZEBRA DEVICES
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Basic Edition - 10 concurrent users - web support - 2 years - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Juniper Networks vSRX AppSecure and IPS - Subscription licence (3 years) - 1 Gbps
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW673A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - 1 user - hosted - EA Subscription - All Languages
HPE Docker Datacenter - Subscription licence (3 years) + 3 Years 9x5 Support - up to 2 CPU sockets - ESD - UNIX
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Epson CoverPlus - Extended service agreement - parts - 4 years - for WorkForce Pro WF-R5690 DTWF Flex BAM, WF-R5690DTWF, WF-R5690DTWF Flex
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JY793A
Microsoft Project Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product, Open, add-on to Project Standard - All Languages
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Extreme Networks ExtremeControl Optional Guest and IoT Onboarding - 1000 users/devices - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen10 Performance
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - for NSsp 13700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Data Verification - 100 cartriges - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: JD304A#ACE, JD305A#ACE, JD308A#ACC, JD308A#ACE, JD319A#ACC, JD319A#ACD, JD319A#ACE
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers
SonicWall Gold Support - Extended service agreement - advance parts replacement - 1 year - for Secure Mobile Access 7200
dotConnect for Salesforce Professional Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE LoadRunner Remote Desktop Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 10000+ level - electronic
JetBrains Upgrade Subscription - New releases update (renewal) - for JetBrains TeamCity Enterprise Server - 20 build agents - commercial, past-due - ESD - 1 year
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY720A, JY720AR, JY722A#ABA, JY722AR, JY726A, JY978A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Extreme Networks ExtremeWorks 4 Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP E67560, MFP E67660; LaserJet Managed MFP E67650
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 843407-B21, 851341-B21
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Platinum Edition (v. 4) - upgrade licence - 100 users/devices - upgrade from Citrix XenDesktop Enterprise Edition - phone consulting - 1 year - 24x7
HPE 4-hour Same Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: ASA5516-FTD-K9, ASA5516-FTD-K9-WS
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Enterprise Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCenter Chargeback w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for ColorWorks TM-C7500, TM-C7500G
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 1 year - shipment - response time: next day - for Firebox T55-W
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW831A
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - repair time: 2 business days - for WorkForce Pro RIPS WF-C879RDWF, WF-C869RD3TWFC, WF-C869RDTWF, WF-C869RDTWFC
Belkin Extended Warranty - Extended service agreement - advance parts replacement - 1 year - must be purchased at time of order or up to 90 days from ship time - for P/N: F1DN104C-3EA, F1DN104K-3AU, F1DN104K-3EA, F1DN104KVM-UN-3, F1DN104P-3au, F1DN104P-3EA
SonicWALL E-Class Support 24x7 - Extended service agreement - replacement - 3 years
Cisco Digital Network Architecture Premier - Term License (3 years) - 24 ports - for P/N: C9200L-24P-4G-A=, C9200L-24PXG-2Y-A, C9200L-24PXG-4X-A, C9200L-24T-4G-A, CAT-CDNA-P
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW775A, JW776A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for ScanJet 5590, 5590p, N6310; Scanjet Pro 3000 s2
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-8-HW
Lenovo Tech Install CRU Add On - Installation - 4 years - on-site - for K14 Gen 1; ThinkBook 14 G5 IRL; 14 G6 ABP; 14 G6 IRL; 16 G6 ABP; 16 G6 IRL
Electronic HP Care Pack Critical Advantage L1 - Technical support - for HP Advanced Performance Monitoring - 1 switch - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JE073B#AKL, JE073B#AKM, JE073B#ARB, JE073B#ARE, JE073B#ARM, JE073B#B2B, JE073B#B2C
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Solution Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Standard Support - Technical support - for SonicWALL NSv 400 - for KVM - phone consulting - 1 year - 8x5
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labour (for 3/3/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for Elite x2; EliteBook 1030 G1, 1050 G1; EliteBook Folio 1020 G1; EliteBook x360
HP Absolute Data & Device Security Standard - Subscription licence (3 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JL172A#BB, JL172AR
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - 1 appliance - for NSa 3600, 3600 High Availability, 3600 TotalSecure
HPE - 3 years warranty - parts and labour - 3 years - on-site
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
LANDesk Professional Services - Technical support - for LANDesk Asset Lifecycle Manager - ESD - consulting - Europe
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya WLAN Orchestration System - 100 access points - requires base software - phone consulting - 1 year - 24x7
XML Developer Professional - Maintenance (renewal) (2 years) - 1 floating licence - volume - 1-4 licences - Linux, UNIX, Win, Mac
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
IGEL-D COSMOS PRIORITY PAS 3 YEAR (100 TO 499)
NETGEAR ProSupport OnCall 24x7 - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9200L-48P-4X-E++, C9200L-48P-4X-E=, C9200L-48P-4X-E-RF, C9200L-48P-4X-E-WS
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Premier Bundle - 100 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JY690A
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Policy Enforcement Firewall - 1 access point - volume - Tier 1 - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HP Performance Center Remote Consulting - Subscription (3 months) - hosted
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Professional Job Accounting Server - upgrade licence - phone consulting - 5 years - 9x5
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - consulting - 1 year - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for NSsp 13700
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Technology Migration Tool - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: P21399-B21
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JY791A
NSight for VX 9000 - Subscription licence (3 years) - 64 access points
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH301A#AC4
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW191AR
PowerShell Studio 2024 - maintenance (renewal) (1 year) - 1 user
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Pro Slate 10 EE G1; Pro Tablet 10 EE G1, 408 G1, 608 G1, 610 G1; Pro x2; TX1 POS Solution
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour (for 1/1/0 warranty) - 3 years - 9x5 - for ProBook 450 G2, 450 G3, 450 G4, 450 G5, 455r G6, 45X G6, 45X G7, 45X G8, 45X G9, 470 G5
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO11-ENH-A - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 4 processors - phone consulting - 3 years - 9x5
Microsoft Enterprise Mobility + Security E5 - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level F - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 2040
LANDesk Management Intelligence for System Center Configuration Manager - Maintenance (1 year) - 1 node - hosted - volume - 10000+ level - electronic
Electronic HP Care Pack Next Business Day Hardware Exchange - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for Color Laser 150a, 150nw, MFP 178nw, MFP 178nwg, MFP 179fnw, MFP 179fwg
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: next day - for ScanJet Enterprise Flow 7500
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3850-48P-L, WS-C3850-48P-L-A, WS-C3850-48P-L-RF, WS-C3850-48P-L-WS
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
TADL Assist Warranty Extension - Extended service agreement - parts and labour (for display with up to 73" diagonal size) - 4 years - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Lexmark OnSite Service - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - response time: NBD - for Lexmark CX921DE
Electronic HP Care Pack Critical Advantage L1 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/3 Years 24x7 Support - 20 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 6 processors - phone consulting - 4 years - 9x5 - response time: 2 h
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 3YR
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 101-250 licences - phone consulting - 1 year
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Microsoft Dynamics 365 for Customer Service, Enterprise Edition - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - additional product, Open Student - All Languages
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter Chargeback w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
NETGEAR ReadyRECOVER - Maintenance (1 year) - 50 virtual servers
HP Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreF
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StorageWorks P2000 Remote Snap - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labour (for CPU only) - 4 years - pick-up and return - 9x5 - for EliteBook 8540; EliteBook x360; ProBook 64X G1, 64X G2, 65X G1, 65X G2; ZBook 15 G2, 17 G2
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - repair time: 3 business days - for Zebra MC3200, MC3200 Standard
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit w/3 Years 9x5 Support - 6 processors - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSC-C240-M4S-CH
HPE LoadRunner Remote Access Protocol Bundle - Subscription licence (3 months) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
SonicWall Wireless Network Management - Subscription licence (1 year) + Support - for Switch SWS12-10FPOE
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
WatchGuard Security Software Suite - Subscription licence renewal / upgrade licence (1 year) - 1 appliance - for XTM 800 Series 870
XML Author Professional - Maintenance (renewal) (2 years) - 1 floating licence - volume - 1-4 licences - ESD - Linux, UNIX, Win, Mac
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Cisco Digital Network Architecture Premier - Term License (3 years) - 24 ports - for P/N: C9300L-24T-4G-A, C9300L-24T-4X-A-RF, C9300L-24UXG-2Q-A, C9300L-24UXG-4X-A, CAT-CDNA-P
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: JH103A, JH103AR
Cisco Smart Net Total Care Software Support Service - Technical support - phone consulting - 1 year - 24x7 - for P/N: ASR920-12G-2-10G
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS125-24P-HW
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for StorageWorks P4000 G2 2-node Unified NAS Gateway Node
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - response time: NBD - for PageWide Managed MFP P57750dw
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Parts Exchange - Extended service agreement - advance parts replacement (for managed component only) - 3 years - shipment - 9x5 - response time: NBD - for PageWide Color MFP 774dn, MFP 774dns
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
Lexmark OnSite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - must be purchased before the standard warranty expires - for Lexmark CX923DTE, CX923DXE
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 2 years - on-site - response time: 2 business days - for WorkForce Pro WF-R5690, WF-R5690DTWF, WF-R5690DTWFL
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW244A, JW245A, JW246A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW682A, JW683A, JW684A, JW685A
Microsoft Office Standard Edition - Software assurance - 1 PC - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Plus Edition - 1 processor - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux w/3 Years 24x7 Support - 1 guest, 8 sockets - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (3 years) + 3 Years Enterprise Agreement Support - 1 switch - Booking Only
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH302A#ABB, JH302A#B2B, JH302A#B2C, JH303A#AC4, JH303A#B2B, JH303A#B2C, JH303AR#ABA
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Absolute Data & Device Security for Education Premium - Subscription licence (4 Years) - Win, Mac, Android
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MP7000, MP7001
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop) - 5 years - on-site - response time: NBD - for HP Collaboration G6; Elite Slice G2; EliteDesk 80X G6; ProDesk 40X G6; ProOne 400 G6
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: E7Y73A#A1X, E7Y73A#ABB, E7Y73A#ACQ, E7Y73A#AKJ, E7Y73A#AKL, E7Y73AR, E7Y73AR#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL386A, JL386A#ABB
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW267A, JW272A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL80 Gen9, DL80 Gen9 Base, DL80 Gen9 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW657A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for ZXP Series 1, 1 QuikCard ID Solution
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
Electronic HP Care Pack Print At Your Service Next Business Day Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro M201dw, M201n, M203dn, M203dw
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JX929A, JX930A, JX931A, JX932A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 826041-B21, 826090-B21
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C8300-2N2S-4T2X, C8300-2N2S-4T2X=
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-CISCO4321/K9
HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-48LP-HW
Juniper Networks Anti-Spam for Secure Services Gateway 320 - Subscription licence (1 year) - 1 device
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware P2V Assistant - unlimited migrations - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for DesignJet T1300 PostScript ePrinter
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware View Enterprise Add-On - 100 concurrent connections - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB917D, BB917DR
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: L-SLASR1-AIS=, SLASR1-AIS, SLASR1-AIS=
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C3850-48F-S-RF, WS-C3850-48F-S-WS
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
SOLN SUPP 8X5XNBD Catalyst 9300 48-port UPOE, Network Essentials
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki Enterprise - Subscription licence (3 years) - 1 switch - Enterprise Agreement - Booking Only
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - phone consulting - 1 year - 9x5
APC Software Maintenance Contract - Technical support - for APC Capacity Manager - 10 racks - phone consulting - 3 years
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: P21399-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: K2R62AR, K2R63AR, K2R64AR, K2R65AR, Q0F48A, Q0F48AR
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1001-X, ASR1001-X=, ASR1001-X-RF, ASR1001-X-WS
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-24P-HW
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Micro Kiosk MK3000
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
Cisco SMARTnet Software Support Service - Technical support - for FS-VMW-2-SW-K9 - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW244A, JW245A, JW246A
Cisco Meraki VMX Enterprise - Subscription licence (1 year)
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9300-48P-A, C9300-48P-A=, C9300-48P-A-RF
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW231A
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition (v. 4.0) - 1 processor - OEM - upgrade from Standard - consulting - 5 years - 24x7
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: C7145NB#ACD, C7145RA#ABU, C7145RA#ACD, C7146NB#ABU, C7146NB#ACD, C7147CB#ABB
Cisco Defense Orchestrator - Subscription licence (3 years) - 1 appliance - hosted - ESD - for P/N: L-FPR1150-P=
Eaton Intervention Product Line E - Technical support - preventive maintenance - on-site
WatchGuard Reputation Enabled Defense for XTMv Datacenter - Subscription licence (1 year) - 1 virtual appliance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JX923A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Cloudline Parts Plus Remote Technical Support with Defective Media Retention - Extended service agreement - parts - 3 years - for P/N: 855422-B21, 855423-B21, 855424-B21, 855425-B21
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for ASR920-S-M - phone consulting - 1 year - 24x7 - for P/N: ASR920-S-M
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 46 months - 24x7 - response time: 4 h
Juniper Networks Juniper-Sophos Anti-Spam for SRX550 Services Gateway - Subscription licence (5 years) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW244A, JW245A, JW246A
NETGEAR ProSupport OnCall 24x7 Category 2 - Technical support - phone consulting - 1 year - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW653A, JW654A, JW654AR, JW655A, JW656A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year)
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JD370A#ABD, JD370A#ABE, JD370AR#ABA, JD370AR#ABH, JD375A#AC4, JD375AR#ABA
HPE Foundation Care Software Support 24x7 - Technical support - for Software Option (2C7) - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JL186AR
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH103AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q0U58A#AKJ, Q0U60A#ABB, Q0U60A#ABU, Q0U60A#ACD, Q0U60A#ACE, Q0U60A#ACQ, Q0U60A#AKJ
Juniper Networks Care Core Plus - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 10 business days
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (1 year) - 2 Gbps throughput
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 501+ level - phone consulting - 1 year
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JY713A, JY715A#ABA, JY719A, JY977A
Dell 3Y Keep Your Hard Drive - Extended service agreement (for hard drive only) - 3 years - for PowerEdge R230, R430
Zebra Technical and Software Support - Technical support - for Zebra MPact - 1 location (100 beacons) - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL357A#BB
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - for WorkForce Enterprise WF-C17590, WF-C17590 D4TWF, WF-C20590, WF-C20590 D4TWF
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Linux Enterprise Server - 2 sockets, 2 guests - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet P2035
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW635A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Insight Control Environment - 1 processor - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Cisco Smart Net Total Care Software Support Service - Technical support - for NXOS-ES-XF, NXOS-ES-XF= - phone consulting - 1 year - 24x7 - for P/N: NXOS-ES-XF, NXOS-ES-XF=
SonicWall Network Security Manager Advanced - Subscription licence (3 years) - for SonicWall TZ370
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 45 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 4 years - 24x7
Microsoft Office 365 (Plan E3) - Subscription licence (1 month) - 1 user - hosted - Enterprise - Open Value Subscription - additional product, Open, add-on to CAL Suite with Office Pro Plus - All Languages
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW812AR, JW814AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Managed E60075dn, E60075x, E60175dn
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 5 years - 9x5 - response time: 2 h
Microsoft Dynamics 365 for Field Service, Enterprise Edition - Step-up subscription licence - 1 user - upgrade from Microsoft Dynamics 365 for Team Members - hosted - academic, Student, Faculty - Campus, School - All Languages
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 501-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 3 years - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW645A, JW646A, JW647A, JW648A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW208A, JW209A, JY733A
HPE Installation & Startup Service - Installation / configuration - on-site
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL253-61001, JL253A#ABB, JL253A#AC3, JL253A#B2B, JL253AR, JL253AR#ABB
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 25-49 licences
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JG255B#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HPE 1606 Power Pack+ Extension SAN Switch; StorageWorks 1606 Extension SAN Switch
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 1 device - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FlexNetwork 5940, 5940 2-slot, 5940 32-port, 5940 48p, 5940 4-slot
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce Recovery Manager Central Suite for HPE 3PAR 74/84xx - 1 array - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: N9K-C93180YC-EX, N9K-C93180YC-EX=, N9K-C93180YC-EX-RF, N9K-C93180YC-EX-WS
Microsoft Windows Server Standard Edition - Software assurance - 16 cores - Open Value - additional product, 2 Year Acquired Year 2 - Single Language
Zebra OneCare Essential with Comprehensive - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - for Zebra ZE500-4, ZE500-6
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q1H70A, Q1H71A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Sonicwall Capture Client Premier - Subscription licence (1 year) - 1 endpoint - volume - 1000-4999 licences - Win, Mac
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: ASR1002-X, ASR1002-X=, ASR1002-X-RF
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for SafeCom P:Go HP 10 Bundle Software - phone consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q65A, Q6Q66A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere 4.0 Standard Edition / HP Data Recovery / HP Insight Control Environment - 1 processor - consulting - 4 years - 24x7
HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Mellanox InfiniBand QDR/FDR 324 Port Switch Chassis
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZD500, ZD510, ZD510-HC
SonicWall Advanced Protection Service Suite - Subscription licence (2 years) - for SonicWall TZ570
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-2K-K9 - phone consulting - 1 year - 24x7
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
Zebra Operational Visibility Service - Subscription licence (5 years) - 1 device - hosted - volume - 75-249 licences - requires a Zebra support contract for all Zebra devices - Win, Pocket PC, Android, Link-OS
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSA 6600 Series - Subscription licence (1 year) - 1 appliance - for NSa 6600, 6600 High Availability, 6600 TotalSecure
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (1 year) - 1 appliance - for NSa 6650, 6650 High Availability
Cisco Partner Support Service for Unified Computing - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSB-B200-M5-U, UCSB-B200-M5-U-RF, UCSB-B200-M5-U-WS
Microsoft Visio Pro for Office 365 - Subscription licence (1 month) - 1 user - hosted - GOV, promo - Open Value - Level D - additional product, Open, add-on to Visio Standard
Corel PDF Fusion - Maintenance (1 year) - 1 user - CTL - Level H (501-1000) - Win - English
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware ThinApp Suite w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Web 2.0 Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra Profile Manager Enterprise - 1 server - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo 4510 Gen10
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW232A, JW233A, JW236A
Cisco Meraki MS Series Advanced - Subscription licence (5 years) + 5 Years Advanced Support - 1 switch (48 ports)
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio
Electronic HP Care Pack Software Technical Support - Technical support - for VMware ESX Standard - 2 processors - upgrade from VMware ESX Starter - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Avaya Configuration and Orchestration Manager Virtual Services Network (v. 3.0) - upgrade licence - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-250M-SEC-1S - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server w/1 Year 24x7 Support - subscription - 2 + processors - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS120-8LP-HW
HPE Critical Advantage L2 - Technical support - for VMware vCenter Lab Manager - 1 licence - OEM - phone consulting - 1 year - 24x7
SMART Learning Suite - Subscription licence (2 years) - 1 teacher - Win, Mac
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-48TQ-S, WS-C3650-48TQ-S-RF, WS-C3650-48TQ-S-WS
Cisco Digital Network Architecture Essentials - Term License - 1 switch (48 ports) - EA
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SMB Bundle MFD - 1-5 devices - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
Zebra OneCare Select with Comprehensive - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: same day - must be purchased after 30 days of the product purchase - for ZQ500 Series ZQ510, ZQ520
Cisco AnyConnect Apex - Term License (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 50000-99999 licences - ESD
Microsoft Office 365 (Plan E1) - Subscription licence (1 month) - 1 user - hosted - Open Value Subscription - additional product - All Languages
Juniper Networks Juniper-Symantec Anti-Spam for SRX210 Services Gateway - Subscription licence renewal (1 year) - 1 device
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - response time: NBD - for Deskjet 10XX, 11XX, 3000, D1660, D2660, D2680, D5560, Ink Advantage 1115; ScanJet 300
HPE Proactive Care 24x7 Software Service - Technical support - for VMware ThinApp Suite - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco SMARTnet Software Support Service - Technical support - for LIC-MCU45-4PL2SMP+ - phone consulting - 1 year - 24x7
SonicWall Content Filtering Service Premium Business Edition for TZ 600 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ600, TZ600 High Availability, TZ600P, TZ600P High Availability
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - 8 servers - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY694A, JY696A#ABA, JY700A, JY975A
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - for PageWide Pro 477dn, 477dw
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Officejet Enterprise Color X555dn, X555xh
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential With Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 4-8 ports - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW771A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 752689-B21
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW267A, JW272A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: K2R11AR, K2R12AR, K2R13AR, K2R14AR, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2700M
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR2140T-TMC=
Cisco Base - Technical support - phone consulting - 1 year - 24x7 - for P/N: WS-C2960X-48TD-L, WS-C2960X-48TD-L++, WS-C2960X-48TDL-RF, WS-C2960X-48TDL-WS
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
Juniper Networks Juniper-Sophos Anti-Spam for SRX210 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for Mobility Controller 7280
datAshur BT Management Console - Subscription licence (2 years) - volume - 500-999 licences
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-24-HW
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
DCN FIXED 10G XF2 Advantage New Purchase
HPE Proactive Care 24x7 Software Service - Technical support - for HPE 3PAR 9450 All-inclusive Multi-system Software - phone consulting - 5 years - 24x7 - response time: 2 h
Warranty Extension, Post Warranty, SupportEdge Standard Part Replace 4hr, Serials: 211728000201, 211728000202, 1/8/22 - 31/3/24 (Headlands School)
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic, Enterprise - Open Value Subscription - Level F - Open Faculty - All Languages
Lenovo Tech Install CRU Add On - Installation - 5 years - on-site - for ThinkCentre M625; M630; M70; M715q (2nd Gen); M71X; M72X; M75; M75s Gen 2; M75t Gen 2
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant BL460c Gen10
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - academic - phone consulting - 47 months - 24x7 - response time: 4 h
Sonicwall Capture Client Advanced - Subscription licence (3 years) - 1 endpoint - volume - 500-999 licences - Win, Mac
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Extreme Networks ExtremeWorks Software and TAC - Technical support - phone consulting - 1 year - 24x7 - for P/N: AP-7532-67040-APME
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: QK754A, QK754AR, QK754B, QK754BR, QR481A, QR481AR, QR481B, QR481BR, QR481BR#0D1
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 2 years - 9x5 - repair time: next business day - for PageWide Enterprise Color 765dn; PageWide Managed Color Flow MFP E77660zts
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
JetBrains Business Subscription - New releases update - for DataGrip - 1 user - commercial - ESD - for existing customers - 1 year
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP A5120-24G EI Switch, A5120-24G-PoE+ SI Switch, A5120-48G EI Switch, A5120-48G SI Switch
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - 1 appliance - for NSa 6600, 6600 High Availability
Cisco CON-ECMU-LMGMTOPR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for P/N: JW148A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q6Q65A, Q6Q66A
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware View Enterprise Bundle - 10 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for SuSE Linux Enterprise Server for x86 - subscription - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for Red Hat Enterprise Linux for SAP - ESD - phone consulting - 3 years - 24x7 - response time: 2 h - for P/N: Q5W20A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for HP V1405-8G Switch
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW288A, JW289A, JW290A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - upgrade from Enterprise - phone consulting - 3 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW759A, JW760A, JW763A, JW765A
Cisco Email Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
HPE Support Plus 24 - Extended service agreement - parts and labour (for c7000 Enclosure with ICE BL16 servers) - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW781A, JW782A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant XL190r Gen10
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Critical Advantage L1 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - up to 2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CISCO1921/K9, CISCO1921/K9-RF, CISCO1921/K9-WS
WatchGuard WGVME181
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HP Performance Center COM/DCOM - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
HPE Premium Support Service - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7
ODAC Professional Edition - Subscription team licence renewal (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Linux, Win, Mac, FreeBSD, Android, iOS
Microsoft Enterprise Mobility + Security A5 - Subscription licence (1 month) - hosted - academic - Open Value Subscription - Level F - additional product, Open Faculty - All Languages
Cisco SMARTnet Software Support Service - Technical support - for L-AC-VPNO-25= - phone consulting - 1 year - 24x7
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vSphere Essentials - phone consulting - 1 year - 9x5
Dell 4Y Keep Your Hard Drive - Extended service agreement - no drive return (for hard drive only) - 4 years - for Vostro 15 3510, 15 7510, 16 5630, 3501, 5301, 5402, 5502, 5625
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
Zebra Technical and Software Support - Technical support - for Commserver - must be purchased after 30 days from product purchase - phone consulting - 2 years - 8x5 - response time: 4 h
HPE Installation & Startup Service - Installation / configuration
SonicWall Network Security Manager Essential - Subscription licence (2 years) - for SonicWall TZ270
WatchGuard SpamBlocker - Subscription licence (1 year) - 1 appliance
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition - OEM - upgrade from Enterprise - phone consulting - 5 years - 24x7
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - 1 appliance - for SonicWall TZ500, TZ500 High Availability, TZ500W
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
SonicWall Analytics - Subscription licence (2 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW686A, JW688A, JY851A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume - for P/N: JW263A
Hewlett Packard Enterprise H8XT9E
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 500-999 licences - Win, Android, Link-OS
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Virtual Mobility Master - up to 5000 devices, 500 controllers, 50000 clients - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour (for multi slot cradles (2-10 slots)) - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Templates Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 5000-9999 licences - electronic
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL6480 Key Manager with KMIP 1.2 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 2500 devices - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c7000 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra WT6000 Wearable Computer
Zebra OneCare for Enterprise Select with Comprehensive Coverage, Refresh for Standard Battery and Fastrack Option - Extended service agreement - advance parts replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra TC57
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY792A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Chromebook 11MK G9; Chromebook x360; Chromebox Enterprise G3, G3; Pro c640
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW788A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Technical support - for HPE Storage Services - upgrade licence - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Premium Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE Intelligent Management Center (IMC) Wireless Service Manager - phone consulting - 5 years - 24x7
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 2501-5000 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A, Q1J10AR
HP - Extended service agreement - maintenance - 5 years - on-site
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant XL170r Gen10
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Mobile Thin Client mt22; ProBook 430 G8, 440 G8, 44X G7, 450 G8, 45X G7; ProBook x360
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Wireless Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 500-4999 licences - electronic
AudioCodes Remote Implementation Support - Extended service agreement
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
Veritas Essential Support - Technical support (renewal) - for VERITAS Backup Exec Library Expansion Option - On-Premise licence - 1 device - corporate - CLP - phone consulting - 1 year - 24x7 - response time: 30 min
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW775A, JW776A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 867056-B21, 867056-B21#ABA
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - phone consulting - 1 year - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q1H72A
VisibilityIQ Foresight - Subscription licence (5 years) - 1 device - hosted - volume - 2500+ level - Cloud Based Visibility Portal included, requires Support Contract for Zebra devices - with Soti Mobicontrol
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack - 10'000 users - 1 year
HPE Next Business Day Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Enterprise Edition - 1 processor - OEM - upgrade from VMware vSphere Standard Edition - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
SonicWall Capture Advanced Threat Protection Service - Subscription licence (3 years) - hosted - for P/N: 02-SSC-2833, 02-SSC-5649, 02-SSC-5676, 02-SSC-5694, 02-SSC-5859
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JY737A
Juniper Networks Anti-Spam for Secure Services Gateway 20 - Subscription licence (1 year) - 1 device
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: PAG638B
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Suite Advanced - 1 processor - OEM - upgrade from VMware vSphere Enterprise Edition - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: WS-C3650-24TD-S, WS-C3650-24TD-S-RF, WS-C3650-24TD-S-WS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 4 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JL254A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for StoreEasy 1630
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour (for 24TB storage array) - 1 year - on-site - 9x5 - response time: NBD
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Professional Edition - 1 concurrent user - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - for K14 Gen 1; ThinkBook 14 G6 ABP; 14 G6 IRL; 16 G6 ABP; 16 G6 IRL; ThinkCentre neo 30a 22
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
Cisco SoftNet Customer Support - Technical support - for WAE-612-K9, SE612-IPROXY-K9, WAE-612-K9-RF, WAE-612-K9-WS - phone consulting - 1 year - 24x7 - for P/N: WAE-612-K9-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BK763A
Veeam - Technical support (additional) - for Veeam Availability Suite Enterprise - 1 CPU socket - OEM - ESD - phone consulting - 4 years - 8x5 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: BB914A#B8X
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days - for SureColor SC-T2100
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX939A, JX940A, JX942A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 779218R-B21
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Absolute Software Data & Device Security Premium - Subscription licence (4 Years) - 1 device - volume - 2500-9999 licences - Win, Mac, Android
Electronic HP Care Pack Critical Advantage L2 - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 2 years - shipment - response time: NBD - for Deskjet 2320, Ink Advantage 2375, Ink Advantage 2778; DeskJet Plus Ink Advantage 6075
TADL Assist Care Pack - Extended service agreement - replacement - 2 years - shipment - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW779A, JW780A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960+24PC-S, WS-C2960+24PC-S-RF, WS-C2960+24PC-S-WS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Psion Teklogix Workabout Pro 4 Short; Zebra Workabout Pro 4 Long, Workabout Pro 4 Short
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 18 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JE074B#AKL, JE074B#AKM, JE074B#ARB, JE074B#ARE, JE074B#ARM, JE074B#B2B, JE074B#B2C
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - hosted - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 access point - Enterprise Agreement - Booking Only
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Lab Manager w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6921 48SFP+, 6921 48XGT
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for Network Security Virtual (NSV) 50
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: VEDGE-2000-AC-K9, VEDGE-2000-AC-K9=, VEDGE-2000-ACK9-RF
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - consulting - 1 year - 24x7
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (250-499) - additional product, Open
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW239A, JW239AR, JW240A
Cisco Smart Net Total Care Software Support Service - Technical support - for ASR920-S-A - phone consulting - 1 year - 24x7 - for P/N: ASR920-S-A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for P/N: A7533A#ABB
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - Technical support - for HPE MSA Advanced Data Services - 1 licence - Per Socket License - phone consulting - 3 years - 24x7 - response time: 15 min
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen9
Red Hat Enterprise Linux Server for HPC Compute Node - W/ Smart Management - subscription licence (5 years) - 2 sockets - ESD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW111A
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare SV - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 5 days - must be purchased after 30 days of the product purchase
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials - phone consulting - 4 years - 24x7
Zebra OneCare Select with Comprehensive - Extended service agreement - replacement - 5 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for ZXP Series 7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet Software Support Service - Technical support - for L-PC11-CCA-LIC - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH255AR
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 860
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for VMware vSphere Advanced Edition / HPE Insight Control w/1 Year 24x7 Support - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2700M
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C3850-48P-S, WS-C3850-48P-S-RF, WS-C3850-48P-S-WS
NETGEAR Business Central Wireless Manager - Subscription licence (3 years) - 1 access point - hosted
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: AM869A#ABU
HPE 4-Hour 24x7 Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for ProLiant DL365 G5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW672A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: BB874A#ABA, BB874A#ABU, BB874A#ACE, BB874A#AKY, BB874AR, BB874AR#ABB, BB874SB, P9G75A
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for ZQ500 Series ZQ511, ZQ511 RFID, ZQ521
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW328AR, JY746A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW774A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed Flow MFP M880zm, MFP M880zm+
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7
HPE Support Plus 24 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for PageWide Managed P75050dn
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-24PD-E, WS-C3650-24PD-E-RF, WS-C3650-24PD-E-WS
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise M506dh, M506dn, M506n, M506x
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7 - for HP 3100-8-PoE v2 EI Switch
SonicWall E-Class Support 24x7 - Extended service agreement - replacement - 3 years
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for McDATA SANtegrity Enhanced - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour (for 16 port SAN router) - 1 year - on-site - 24x7 - response time: 4 h
SonicWall TotalSecure Email - Subscription licence (3 years) - 100 users
CISCO DNA ESSENTIALS CLOUD LIC
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) + 24x7 Support - for P/N: 02-SSC-2821, 02-SSC-6447, 02-SSC-6841, 02-SSC-6843, 02-SSC-7305
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW635A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco Digital Network Architecture Advantage - Term License - 24 ports - new purchase
Cisco CX Success Tracks Level 2 - Technical support - for C9200CX-DNA-A-12, C9200CX-DNA-A-12= - phone consulting - 24x7 - response time: 30 min
UniDAC Standard Edition - Team Licence (subscrpition renewal) (1 year) - up to 4 developers, 1 company at 1 physical address - ESD - Win
HPE LoadRunner Templates Protocol Bundle - Term License (1 month) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 4 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH326A#ABB, JH326A#B8X, JH326AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW711A, JW712A, JW713A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 5 years - 9x5
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Juniper Networks vSRX Bandwidth Standard - Subscription licence (1 year) - 10 Mbps throughput
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: E7Y73AR, E7Y73AR#ABB, E7Y73BR
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW232A, JW233A, JW236A
Cisco Meraki MX600 Advanced Security - Subscription licence (5 years) - for P/N: MX600-HW
Electronic HP Care Pack Software Technical Support - Technical support - for HP Digital Sending Software - 50 devices - phone consulting - 1 year - 9x5
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
HP Performance Center Remote Consulting - Subscription (1 month) - hosted
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (3 months) - 1 virtual user - volume - 100-499 licences - electronic
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JH395AR
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for DesignJet T1530, T1530 PostScript
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW635A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH298A#AC3, JH298A#AC4, JH299A#ABB, JH299A#AC3, JH299A#AC4, JH299A#B2C, JH299A#B8X
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JZ075A
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-SP-B200M5-C2, UCS-SP-B200M5C2-RF, UCS-SP-B200M5C2-WS
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Aruba ClearPass Guest - Subscription licence (5 years) - 5000 endpoints - ESD
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: FPR1120-NGFW-K9
HPE Installation & Startup Service - Installation / configuration - for HPE Insight Control suite for Microsoft System Center
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JH103AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960+24PC-L, WS-C2960+24PC-L-RF, WS-C2960+24PC-L-WS
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS14-48FPOE
NEC Warranty Extension - Extended service agreement - parts and labour - 1 year (5th year) - carry-in - for P/N: 60004576
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW661A, S3500-24T
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Infrastructure 3 Standard / HP Insight Control Environment - 2 processors - phone consulting - 3 years - 9x5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - up to 100 licences - phone consulting - 1 year - 24x7
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 5 years - 9x5
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HP Performance Center COM/DCOM - Term License (3 months) - 1 virtual user/controller - volume - 1-499 licences - electronic
Electronic HP Care Pack Return to Depot - Extended service agreement - parts and labour - 3 years - 9x5 - for OMEN by HP 15, 17; OMEN X by HP 2S; HP 15, 17; Spectre Folio 13; Spectre x360
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64W-HW
Zebra Technical and Software Support - Technical support - for Zebra Node Terminal Emulation Pool Server - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
PNY Warranty Extension Pack 008 - Extended service agreement - replacement - 2 years (4th/5th year) - for Quadro K6000 SDI, K6000 SDI I/O
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers - for P/N: JW328AR
SonicWall Software Support 24X7 - Technical support - for SonicWall NSv 1600 - for KVM - phone consulting - 1 year - 24x7
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Acceleration Kit for vSphere Advanced - 6 processors - OEM - phone consulting - 4 years - 9x5
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers
Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 10 devices - ESD - phone consulting - 3 years - 9x5
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for StorageWorks MSL8096
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
SonicWall Analytics - Subscription licence (1 year)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: NBD
Cisco CON-PSBU-LMGKMT3X
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW781A, JW782A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: BB941D
Cisco Defense Orchestrator - Subscription licence (1 year) - 1 appliance - hosted - ESD - for ASA 5525-X
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
SonicWall Analytics - Subscription licence (2 years) - for P/N: 02-SSC-0650, 02-SSC-0914, 02-SSC-1474, 02-SSC-2904, 02-SSC-3158, 02-SSC-3533
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JZ075A
HP4YCRITADVL1 CWDM 2SLOT MUX CHASSIS
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE INSTALL NONSTDHRS SYNERGY NODE S
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Juniper Networks Juniper-Sophos Anti-Spam for SRX240 Services Gateway - Subscription licence renewal (1 year) - 1 device
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3650-48TS-S, WS-C3650-48TS-S-RF, WS-C3650-48TS-S-WS
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP Performance Center Foundation Entitlement - Subscription licence (1 year) - electronic
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
SonicWall Capture Advanced Threat Protection Service - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
Cisco Collaboration Flex Plan Content Management - Subscription licence - 1 named user - hosted
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Veritas Business Critical Services Assigned Remote Product Specialist - Technical support (renewal) - for VERITAS NetBackup - corporate - CLP - phone consulting - 2 years - 24x7 - response time: 15 min
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW779A, JW780A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: BB914A, BB914A#B8X, BB914AR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Advanced Performance Monitoring - 1 switch - 32/64-bit - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW191AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Next Business Day Partner Branded Support - Technical support - for Aruba AirWave - 1 device - academic - for retail customers - phone consulting - 3 years - 24x7
Arista CloudVision - Subscription licence (1 month) - up to 150 switches - hosted - ESD - for Arista 7280R2
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: J9573A, J9573A#AC4, J9574A, J9574A#AC4, J9575A, J9576A, J9584A, J9584A#B2C
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Juniper Networks vSRX Bandwidth Standard - Subscription licence renewal (1 year) - 1 Gbps throughput
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 46 months - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 834483-B21, 834484-B21, 834485-B21
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - GOV, additional product - Open Value Subscription - Level D - Open
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SoftNet Customer Support - Technical support - for AIR-AP1121G-A-K9, AIR-AP1121G-AK9-RF, AIR-AP1121G-AK9-WS - phone consulting - 1 year - 24x7 - for P/N: AIR-AP1121G-AK9-WS
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
SonicWall Content Filtering Service Premium Business Edition for TZ 300 - Subscription licence (1 year) - 1 appliance - for SonicWall TZ300
Knox Suite - Subscription licence (1 year) - 1 seat - cloud
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours - for P/N: EH880A#AC3, EH881A#AC3, EH884AR#ABB, EH884AR#AC3, EH950A#ABB, EH950A#ACD, EH952A#ABB
NVIDIA Grid Virtual PC - Subscription licence renewal (26 months) - 1 concurrent user - academic
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE 1606 Switch FICON CUP Accelerator - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Aruba ClearPass Onboard - Subscription licence (5 years) - 2500 devices - ESD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL223AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen9, DL560 Gen9 Base, DL560 Gen9 Entry
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW745A, JW746A, JW748A, JW750A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Virtual PC - Subscription licence renewal (4 Years) - 1 concurrent user
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 100000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Foundation Care Software Support 24x7 - Technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U55AR, Q0U57A, Q0U57AR, Q0U59A, Q0U59AR, Q0U61A, Q0U61AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL357A#BB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW772A, JX920A
datAshur BT Management Console - Subscription licence (2 years) - volume - 1000-1999 licences
Zebra OneCare for Enterprise Select with Premier Maintenance for Standard Battery - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for XSLATE L10
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Synergy 660 Gen9
Cisco Meraki MS Series 320-48LP - Subscription licence (3 years) - for P/N: MS320-48LP-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 170 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW711A, JW712A, JW713A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco FirePOWER Threat Defense and Malware - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-FPR4140T-TM=
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C2960C-12PC-L, WS-C2960C-12PCL-RF, WS-C2960C-12PCL-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040
SyncRO Soft Support & Maintenance Pack - Technical support (renewal) - for
XML Editor Professional - Floating Licence - 1 licence - volume - 5-9 licences - phone consulting - 1 year
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 5 years - carry-in - for TM C3500
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance - for Firebox M5600
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY793A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Quantum StorageCare Silver Software Support Plan - Technical support - for Quantum StorNext High Availability - phone consulting - 1 year - 9x5
HPE Aruba Cloud Based Network Management - Subscription licence (3 years) - 1 mobility access switch - hosted - ESD
MERAKI MX95 ADVANCED SECURITY ESD LICENSE AND SUPPORT 5YR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 clients - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JC772AR#ABH, JG336A#ABB, JG554AR#B8X
Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-6520-48-16G-R, BR-6520-48-8G-F, BR-6520-48-8G-R, BR-6520-96-16G-R
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - 1 device, 1 access point - K-12 Schools - ESD - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: B7E01A, B7E01AR, B7E01SB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NC55-MOD-A-BM, NC55-MOD-A-BM=
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Implementation Service - Installation / configuration
HPE 24x7 Software Technical Support - Technical support - for VMware Virtual Desktop Manager Connection Broker (v. 2) - 100 virtual machines - OEM - phone consulting - 3 years - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Heartbeat w/3 Years 9x5 Support - phone consulting - 5 years - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-AIR-CT3504-K9, C1-AIR-CT3504-K9++
Juniper Networks vSRX Bandwidth Content Security - Subscription licence (1 year) - 1 Gbps throughput
HP Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 2500-9999 licences - Win, Mac, Android
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS220-48LP-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Server Standard for vSphere (v. 4.0) - consulting - 1 year - 24x7
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 month) - 1 virtual user/controller - volume - 10000+ level - electronic
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware vShield Edge w/3 Years 9x5 Support - 25 virtual machines - upgrade from VMware vCloud Director - phone consulting - 3 years - 24x7 - response time: 2 h
Veeam Production Support - Technical support - for Veeam Backup Essentials Enterprise for VMware - 2 sockets - prepaid - HPE Complete - additional subscription period for the annual contract, includes first year 24/7 uplift - phone consulting - 3 years - 24x7 - response time: 1 h
HPE Support Plus 24 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 4 years - 9x5 - response time: 2 h
Cisco CON-PSBU-LLICCT5A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (21 months) - 1 concurrent user - academic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW191AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JW636A, JW638A, JW640A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
Microsoft Azure Rights Management Service Premium - Subscription licence (1 month) - 1 user - hosted - Open Value - additional product - Single Language
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Arista CloudVision - Subscription licence (1 month) - unlimited switches - Enterprise - ESD - Linux - for Arista 7280R2
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW706A, JW707A, JW708A, JW709A
HP Service Manager by Subscription - Subscription licence (1 year) + 1 Year 9x5 Support - 1 concurrent user - electronic - UNIX, Win
WatchGuard Gateway AntiVirus for XTMv Medium Office - Subscription licence (1 year) - 1 virtual appliance
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco CON-SNT-4022007
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JH321AR
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 security appliance - hosted - for Cisco Meraki Z3C
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreOnce 2700 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Engage Go Fixed Mount, Tilt Mount; Engage One Basic I/O Connectivity Base; EngageGo iSMP4
HPE Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux - 1-2 sockets - phone consulting - 1 year - 24x7
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW247A, JW248A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall TZ350
Microsoft Windows Server - Software assurance - 1 user CAL - Open Value - additional product, 3 Year Acquired Year 1 - English
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for Officejet 75XX; Officejet Pro 6830, 69XX, 7720, 8100, 8500, 87XX, 9016, K8600
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH402A, JH402AR
AudioCodes Customer Support Advance Hardware Replacement Service - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for P/N: M1K-S10
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 843407-B21, 851341-B21
Juniper Networks Web Filtering for Secure Services Gateway 20 - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP 3100-8-PoE v2 EI Switch
Microsoft Core CAL - Software assurance - 1 device CAL - Platform - Open Value - 1 Year Acquired Year 1 - Win - All Languages
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: NCS-5504
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
Electronic HP Care Pack Software Technical Support - Technical support - for HP Imaging and Printing Security Center - 50 devices - phone consulting - 5 years - 9x5 - for JetAdvantage Security Manager
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco CON-PSBU-N5SDCNM
HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HP 8/20q, 8Gb, SN6000; StorageWorks 8/20q, 8Gb, SN600
Juniper Networks Juniper-Kaspersky Anti-Virus for SRX650 Services Gateway - Subscription licence (5 years) - 1 device
PSS SWSS UPGRADES Prime Infrastructure 3.10 Software
WatchGuard WGVXL331
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 864668-B21, 864668-B21#ABA, 864668-B21#B19, R3R72A, R3R72B
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (1 year) - 1 gateway
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - phone consulting - 4 years - 9x5
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkPad P1; P1 (2nd Gen); P40 Yoga; P43; P50; P51; P52; P53; P70; P71; P72; P73; W54X
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JE073B#AKL, JE073B#AKM, JE073B#ARB, JE073B#ARE, JE073B#ARM, JE073B#B2B, JE073B#B2C
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Rapid Deployment Pack - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen9, DL580 Gen9 Database, DL580 Gen9 High Performance
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 4 years - shipment - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
Electronic HP Care Pack Next Business Day Hardware Support for Travelers - Extended service agreement - parts and labour - 3 years - on-site - business hours - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW797A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
JetBrains Upgrade Subscription - New releases update (renewal) - for YouTrack Stand-Alone Enterprise Pack - 1 year - English
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Juniper Networks Intrusion Detection and Prevention for SRX210 - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
Lenovo PremiumCare with Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for IdeaPad 4G 14Q8C05; 5 14; 5 15; 5 Pro 14; 5 Pro 16; 5G 14Q8X05; IdeaPad Flex 5 14; 5 16
Poly Partner Premier with FRU Replace and Destroy - Technical support - for RealPresence Desktop for Windows and Mac OS - 100 users - phone consulting - 1 year - 8x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW710A, JW711A, JW712A, JW713A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL259A#ABB, JL259A#AC3, JL259A#AC4, JL259A#ARE, JL259A#B2B, JL259A#B2C, JL259AR
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR-9006-AC-V2, ASR-9006-AC-V2=, ASR-9006-AC-V2-RF, ASR-9006-AC-V2-WS
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW227A, JW227AR
silver service for Intune
HP Absolute Data & Device Security Professional - Subscription licence (5 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW812AR, JW814AR
HPE 4-Hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: FPR1140-NGFW-K9
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Cisco Meraki Enterprise - Subscription licence (1 year) - hosted - for P/N: MX64-HW
Juniper Networks Sky Advanced Threat Prevention for vSRX - Subscription licence (5 years) - 4 Gbps throughput
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - 50 nodes - ESD - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware Virtual Desktop Infrastructure - 10 VMs - OEM - phone consulting - 5 years - 9x5
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StorageWorks SAN Switch 4/32
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL380A, JL380A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: QW967AR#ABH, QW967SB
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Wireless Network Management - Subscription licence (5 years) - for Switch SWS12-8
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, from SA, from CRM Basic, Offer - All Languages
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Apollo sx40
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS125-48LP-HW
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Standard Edition (v. 4.0) - 1 processor - consulting - 5 years - 24x7
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Juniper Networks Unified Threat Management for SRX210 Services Gateway - Subscription licence (1 year) - 1 device
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: WS-C3560CX-8PC-S, WS-C3560CX-8PCS++, WS-C3560CX-8PCS-RF, WS-C3560CX-8PCS-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for HPE Aruba AP-367
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW822A
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: 797740R-B21, P06011-B21, P06011-B22
Lenovo Keep Your Drive Add On - Extended service agreement - 2 years - for S200; S400; S500; ThinkCentre M700; M73; M800; M810; M820z AIO; V510; V540-24IWL AIO
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH103A, JH103AR
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ScanJet Enterprise Flow 7500
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JZ075A
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 5 nodes
SonicWall Network Security Virtual (NSV) 870 Total Secure Essential Edition - Conversion subscription licence (3 years) - Trial
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 3 months - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - response time: NBD
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for StoreFabric SN2700M
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (47 months) - 1 concurrent user - academic
Microsoft Dynamics 365 Professional Direct Support - Technical support - for Dynamics 365 Apps/Plan 1 - 1 user - academic, volume - Microsoft Cloud Germany - consulting - 1 month - 24x7 - response time: 1 h - All Languages
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JY793A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement (for appliance with 10000 devices licence) - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY793A
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for Pro x2; ProBook 630 G8, 635, 640 G2, 640 G5, 640 G8, 64X G4, 650 G2, 650 G4, 650 G5
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco Threat Defense Threat, Malware and URL - Subscription licence (5 years) - 1 appliance - ESD - for P/N: L-FPR2130T-TMC=
Cisco Partner Support Service Software Upgrade - Technical support - for LIC-CT5508-100A, L-LIC-CT5508-100A - phone consulting - 1 year - 24x7 - for P/N: LIC-CT5508-100A, L-LIC-CT5508-100A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL375A, JL376A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: N7P34AR, N7P35AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour (for 24TB storage array) - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks vSRX Bandwidth AppSecure and IPS - Subscription licence (3 years) - 1 Gbps throughput
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
Lenovo Keep Your Drive - Extended service agreement - 3 years - for V14; V14 IGL; V145-14; V15; V15 G2 ALC; V15 G4 AMN; V17 G2 ITL; V17 G3 IAP; V17 G4 IRU
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 25 devices - phone consulting - 5 years - 24x7 - response time: 2 h
Cisco ONE Digital Network Architecture Essentials - Term License (1 year) - 10 Mbps - on-premise
Electronic HP Care Pack Subscription Print Supply Service - Extended service agreement - parts - 1 year - shipment - 9x5 - for Color LaserJet Managed E55040; LaserJet Enterprise Flow MFP M578
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
SonicWall Wireless Network Management - Subscription licence (1 year) - for Switch SWS12-8POE
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - phone consulting - 1 year - 24x7
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant WS460c Gen9 Graphics, WS460c Gen9 Graphics Expansion
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 200 G8, 280 G5, 285 G6, 295 G6, 295 G8; Desktop Pro 300 G6; ProDesk 405 G8, 40X G6
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 switch - for P/N: MS425-32-HW
SonicWall Capture Advanced Threat Protection Service for NSV 270 - Subscription licence (3 years) - 1 virtual appliance - for Network Security Virtual (NSV) 270 Virtual Appliance
HPE - 3-year warranty - parts and labour - 3 years - on-site
Microsoft Mobile Asset Management Drive Analytics - Subscription licence (1 month) - 1 asset - Open Value Subscription - additional product - Single Language - Rest of World
Quantum StorageCare Gold Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: DDY67-CR01-008A, DDY67-CR02-008A
HPE LoadRunner Network Protocol Bundle - Subscription licence (1 year) - 1 virtual user/controller - volume - 10000+ level - electronic
HPE Aruba ClearPass Onboard - Subscription licence (3 years) - 10000 devices - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: N9X16AR, N9X17AR, N9X18AR, N9X19AR, N9X20AR, N9X21AR, N9X24AR, N9X25AR, Q0F22A
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-C220-M4S, UCSC-C220-M4S=, UCSC-C220-M4S-RF, UCSC-C220-M4S-WS
HPE Support Plus - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 1 switch (12/24 fiber ports)
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 5 years - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Color LaserJet Managed E65050dn, E65060dn, E65150dn, E65160dn
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS14-48FPOE
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive Coverage and Refresh for Standard Battery - Accidental damage coverage - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 1 server - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Next Coverage Day Call-To-Repair 90% Commit Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - repair time: 1 day - for EliteDesk 705 G1
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
NVIDIA Grid Virtual Apps - Subscription licence renewal (13 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW635A
Cisco Threat Defense Threat, Malware and URL - Subscription licence (3 years) - 1 appliance - ESD - for P/N: L-ASA5508T-TMC=
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 1040
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra VC8300
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba AirWave - failover licence - 50 devices - phone consulting - 5 years - 24x7 - response time: 2 h
IGEL-D COSMOS PRIORITY PAS 1 YEAR (100 TO 499)
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW239A, JW239AR, JW240A
SonicWall Essential Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for Network Security Virtual (NSV) 270 Virtual Appliance High Availability
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Microsoft System Center Essentials 2010 Server Management - 1 licence - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JY792A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance, ML110 Gen10 Solution
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 3 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX957AR
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Zebra OneCare for Enterprise Essential with Premier Maintenance for Standard Battery - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra TC8000 Premium, TC8000 Standard
Juniper Networks Deep Inspection for Secure Services Gateway 20 - Subscription licence renewal (2 years) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - volume, Tier 1
Hewlett Packard Enterprise R3K05AAE software license/upgrade 1 license(s) Subscription 5 year(s)
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW775A, JW776A
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware ThinApp Client License - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Maintenance Kit Replacement Service - Extended service agreement - parts and labour (for max 5 kits) - 5 years - on-site - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JX937AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW812AR, JW814AR
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 4 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P1 Gen 4; P14s Gen 1; P14s Gen 2; P15 Gen 2; P15v Gen 2; P17 Gen 2; T15g Gen 2
Zebra Technologies Z1AS-RS6000-3103 3 YEAR(S) ZEBRA ONECARE SELECT, ADVANCED REPLACEMENT, FOR RS6000, PURCHASED WITHIN 30 DAYS, WITH COMPREHENSIVE COVERAGE AND STANDARD MAINTENANCE FOR STANDARD BATTERY. INCLUDES COMMISSIONING.
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 3 years - shipment - response time: 2 business days - for Epson DS-32000; WorkForce DS-32000
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E344, LD5512, P34hc G4, Z32, Z43; DreamColor Z31; EliteDisplay E324; EliteOne 1000 G1
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VirtualCenter - 4 processors - consulting - 1 year - 9x5
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 200 - Subscription licence (1 year) - 1 virtual appliance - Hyper-V only - for P/N: 02-SSC-1184, 02-SSC-1412, 02-SSC-1471
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Enterprise Edition - consulting - 1 year - 24x7
Poly Elite - Technical support - for Poly Clariti Core Edge Appliance and Virtual Edition - Capacity License - 5000 calls - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 470 G7, 470 G8; ProBook 430 G7, 430 G8, 445r G6, 44X G7, 455r G6, 45X G7; ProBook x360
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JE459A#ACD, JE459A#ACE, JE461A#ACC, JE461A#ACE, JE468A#ACC, JE468A#ACD, JE468A#ACE
HPE - Extended service agreement - parts and labour - 3 years - on-site
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: FPR1010-NGFW-K9, FPR1010-NGFW-K9-RF, FPR1010-NGFW-K9-WS
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: 779218R-B21
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for SureColor SC-T7200, SC-T7200 MFP, SC-T7200D, SC-T7200D MFP, SC-T7200D-PS, SC-T7200-PS
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Proactive Care Service - Technical support - phone consulting (for Replication License) - 4 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - Extended service agreement - parts and labour - 3 years - on-site - 10x5 - response time: NBD - for Latitude 5290, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5320, 5400, 5401, 5410, 5411, 5420, 5480, 5490, 5491, 5500, 5501, 5510, 5511, 5520, 5580, 5590, 5591
Lenovo Tech Install CRU Add On - Installation - 3 years - on-site - for ThinkPad C14 Gen 1 Chromebook; L13 Yoga Gen 4; L15 Gen 4; T14 Gen 4; T14s Gen 4
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra DS2208
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL580 Gen9, DL580 Gen9 Database, DL580 Gen9 High Performance
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Director - 25 VMs - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki Advanced Security - Subscription licence - hosted - for P/N: MX64W-HW
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkStation P410 30B2, 30B3; P510 30B4, 30B5; P520 30BE, 30BF, 30BQ; P520c 30C0
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 3 years - response time: NBD - for Dell DMPU108E; Digital DMPU108e
Quantum StorageCare Silver Software Support Plan - Technical support - for StorNext File System / StorNext Data Replication Option - phone consulting - 1 year - 9x5
Cisco SMARTnet Software Support Service - Technical support - for CCX85-11U-P-P-S1 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Apollo pc40, sx40
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW753A, JW754A, JW756A, JW758A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960X-24TS-L, WS-C2960X-24TS-L++, WS-C2960X24TS-L-RF, WS-C2960X-24TSL-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco CON-L1SWT-SMS-1
NVIDIA Grid Virtual PC - Subscription licence renewal (56 months) - 1 concurrent user
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Server Foundation - OEM - consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Dell Upgrade from 1Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 4 years (2nd/3rd/4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 3060, 3070, 3080, 3090, 3090 Ultra, 3280 All In One
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE LoadRunner Oracle E-Business Protocol Bundle - Subscription licence (1 month) - 1 virtual user - volume - 1-99 licences - electronic
HP Performance Center Templates - Subscription licence (1 year) - 1 virtual user - volume - 10000-14999 licences - electronic
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 2600, 2650
Allied Telesis AT-AR4050S-NCP1
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY793A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service Post Warranty - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - for LaserJet Enterprise MFP M527dn, MFP M527f; LaserJet Enterprise Flow MFP M527c, MFP M527z
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 6-10 licences - phone consulting - 1 year
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD - for OptiPlex 5000, 5055, 5060, 5070, 5080, 5260 All In One, 5270 All In One, 5480 All In One
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for ProBook 635, 640 G2, 640 G5, 64X G3, 64X G4, 650 G2, 650 G3, 650 G4, 650 G5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW771A, JX921A
WatchGuard Intrusion Prevention Service - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 850
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J9643A#ABB
SonicWall Analytics - Subscription licence (1 year) - for P/N: 02-SSC-1185, 02-SSC-1420, 02-SSC-1472, 02-SSC-2902, 02-SSC-3156, 02-SSC-3526
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW682A, JW683A, JW684A, JW685A
SuSE Linux Enterprise High Availability Extension - Subscription (1 year) - 1-2 sockets - flexible licence
Zebra OneCare Essential with Comprehensive Coverage - Extended service agreement - parts and labour - 5 years - repair time: 3 business days - for Zebra TC56
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M725dn, MFP M725f, MFP M725z, MFP M725z+
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH321AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
C3850 CISCO DNA EA Advantage 24 Port
HPE Proactive Care Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 1 year - response time: NBD - must be purchased after 30 days of the product purchase - for Zebra LI4278
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HP A5800-24G-PoE Switch, A5800-24G-SFP Switch
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: N9K-C92160YC-X, N9K-C92160YC-X=, N9K-C92160YC-X-RF, N9K-C92160YC-X-WS
HPE Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - premium subscription - 1-2 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW645A, JW646A, JW647A, JW648A
Altova Support & Maintenance Package - Product info support - for Altova StyleVision Professional Edition - 20 concurrent users - web support - 1 year - business hours - response time: 1-2 business days
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: K2Q83A, K2Q83AR, K2Q84A, K2Q84AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW211A, JW211AR, JW212A, JW213A, JY856A
Cisco Meraki Z1 Enterprise - Subscription licence (7 years) - for P/N: Z1-HW-AU, Z1-HW-EU, Z1-HW-UK, Z1-HW-US
Poly Elite - technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 1 year
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-4K-K9 - phone consulting - 1 year - 24x7
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Express Shipment Large Logistic SVC
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: PBK769A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Refresh for Standard Battery - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC3300 Premium, MC3300 Standard
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JH327A#ABB
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Virtual Connect Enterprise Manager for BL-c3000 - phone consulting - 3 years - 24x7 - response time: 2 h
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Cisco Meraki - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise M552, M553, M555; LaserJet Enterprise M554
Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 10 kW) - 1 year - on-site - 8x5 - response time: NBD - for P/N: ACRD100, ACRD101, ACRD200, ACRD201
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JY792A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Premier - Term License (1 year) - 24 ports
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
HPE Docker Enterprise Edition Standard - Subscription upgrade licence (3 years) + 3 Years 9x5 Support - up to 2 CPU sockets - upgrade from HPE Docker Enterprise Edition Basic - ESD - Win
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Support Plus Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-EZ8-5108-AC2, UCS-EZ8-5108AC2-RF, UCS-EZ8-5108AC2-WS
Cisco CON-PSBU-CTVM1A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
POLY PrivateConnect powered by Pexip Video Capacity License - Term Subscription (3 years) - 1 concurrent call
Cisco Smart Net Total Care - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: CBS350-48P-4X-UK
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW706A, JW707A, JW708A, JW709A
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
Electronic HP Care Pack Standard Exchange - Extended service agreement - replacement - 3 years - shipment - for Deskjet D5560; Fax 1040; Officejet Pro 6230 ePrinter; Photosmart 2575
HPE Proactive Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH103AR
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP Insight Dynamics without HP Insight Control Environment - phone consulting - 1 year - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Fast Release Embedded HP 1 Plus - ESD - phone consulting - 4 years - 9x5 - response time: next available agent
Cisco Meraki MS Series 320-24P - Subscription licence (1 year) - for P/N: MS320-24P-HW
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW810A, JW811A, JW811AR, JW813A
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for HPE 5900AF-48G-4XG-2QSFP+ Switch
Synology Onsite Bronze support available Mon-Fri 8am to 5pm with a Next Business Day (NBD) response time - 4 Bay Rack or Desktop, 3 year for Synology Solution
HP Performance Center Database - Subscription licence (1 year) - 1 virtual user - volume - 500-4999 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW686A, JW688A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for SafeCom Bundled Controller - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW146A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA Quadro Virtual Data Center Workstation - 1 concurrent user - phone consulting - 41 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: WS-C3650-48PS-L, WS-C3650-48PS-L-RF, WS-C3650-48PS-L-WS
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
Cisco SMARTnet Software Support Service - Technical support - for L-ASR920-EPNM2RTM, L-ASR920-EPNM2RTM= - phone consulting - 1 year - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux Server - Premium subscription (1 year) + Red Hat Support - 2 sockets, 1 physical/virtual node
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra TC57
HPE 4-Hour Same Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW739A, JW740A, JW741A, JW742A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW267A, JW272A
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS425-16-HW
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: N9Y08AR, N9Y09AR, N9Y10AR, N9Y11AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
Cisco Meraki MR Series Advanced - Subscription licence (1 year) + 1 Year Advanced Support
Cisco Meraki MR Series Advanced - Subscription licence (1 year) + 1 Year Advanced Support
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
HPE Applied Network Consulting and Integration - Configuration - business hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW761A, JW762A, JW764A, JW766A
Visual Paradigm Modeler Edition - Maintenance (renewal) (1 year) - 1 seat - before expiration - Linux, Win, Mac
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW294A, JW295A, JW296A, JW297A
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h - for HP Switch 2910al-48G-PWR; HPE 3500-48G-PoE yl Switch
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
WatchGuard Data Loss Prevention - Subscription licence (3 years) - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Power Pack Software - 1 switch - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from Standard - consulting - 4 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Comprehensive Anti-Spam Service - Subscription licence (3 years) - for P/N: 02-SSC-2835, 02-SSC-5651, 02-SSC-5656, 02-SSC-5658, 02-SSC-5860, 02-SSC-5861
HPE Data Center Consulting for ISS - Technical support - consulting - 120 days - on-site - response time: 7 days
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad X1 Carbon Gen 9; X1 Extreme Gen 4; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 2
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS225-48LP-HW
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8773A#ACC, J8773A#ACD, J8773A#ACE, J8773A#ACQ, J8775B#ABB, J8775B#ACC, J8775B#ACD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCSC-BASEM2C460-RF, UCSC-C460-M4, UCSC-C460-M4=, UCSC-C460-M4-RF, UCSC-C460-M4-WS
MERAKI MX85 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 5YR
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 1000000 usage transactions - Open Value Subscription - additional product - All Languages
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (4 Years) - for SonicWall TZ270W
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C4503E-S7L+48V+, WSC4503ES7L48V+-RF
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: N7P34AR, N7P35AR
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 4 years - carry-in - response time: 5 business days - for EcoTank ET-M16600, M15140; EcoTank Pro ET-M16680, M15180
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vCloud Request Manager w/3 Years 9x5 Support - 25 virtual machines - phone consulting - 5 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
Zebra Technical and Software Support - Technical support - 1 device - volume - 251-1000 licences - must be purchased after 30 days from product purchase - phone consulting - 5 years - 8x5 - response time: 4 h - for Symbol MT2070, MT2090, P470; Phaser P360, P370, P460, P470; Zebra MT2000, MT2070, MT2090
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Express - 1000+ users - phone consulting - 3 years - 9x5
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
SWSS UPGRADES ASR 9000 MOD200 Adva
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Onsite Analysis Service - Technical support - diagnosis - 3 years - on-site
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Synergy 480 Gen10
Cisco Partner Support Service Software Upgrade - technical support - for ACI-SEC-XF, ACI-SEC-XF= - 1 year
Lenovo Accidental Damage Protection - Accidental damage coverage - 5 years - for ThinkBook 13; 14; 15; ThinkPad 11e (5th Gen); ThinkPad Yoga 11e (4th Gen); 11e (5th Gen)
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus w/3 Years 9x5 Support - upgrade from VMware vSphere Essentials - phone consulting - 4 years - 24x7
Poly Premier - Technical support - for Polycom ContentConnect - 150 sessions - phone consulting - 1 year - 8x5
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere with Operations Management Enterprise Plus Acceleration Kit - 1 processor - OEM - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: AJ766A
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant XL170r Gen10
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 870 - phone consulting - 5 years - 24x7
Zyxel iCard Anti-Virus Bitdefender - Subscription licence (1 year) - for Zyxel USG60, USG60W
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JG939A#AKJ, JG939A#AKL, JG939A#AKM, JG939A#ARB, JG939A#ARE, JG939A#ARM, JG939A#B2B
Electronic HP Care Pack Software Technical Support - Technical support - for SuSE Linux Enterprise Server (v. 8) - 2 processors - consulting - 3 years - 9x5
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
Lenovo International Services Entitlement Add On - Extended service agreement - zone coverage extension - 1 year - for ThinkPad L13 Yoga Gen 3; L14 Gen 3; T14 Gen 3; T14s Gen 3; T16 Gen 1; X13 Gen 3
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: ISR4431-SEC/K9, ISR4431-SEC/K9-RF, ISR4431-SEC/K9-WS
HPE Easy Connect Remote Desktop Services - Subscription licence (5 years) - 1 user - United Kingdom, United States
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-2825, 02-SSC-6443, 02-SSC-6817, 02-SSC-6819, 02-SSC-7281
Cisco Partner Support Service Software Upgrade - Technical support - for L-P-PI3X-LF-1K-U - phone consulting - 1 year - 24x7
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 3 years - 24x7 - for Firebox M670
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Base Licence - 50 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Zebra OneCare Select with Comprehensive Coverage - Extended service agreement - replacement - 3 years - response time: NBD - for Omnii XT15, XT15f, XT15f Arctic, XT15F CHILLER, XT15f Freezer, XT15ni
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco ASA with FirePOWER Services IPS, Apps and URL Filtering - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5516-TAC=
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW257AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Premier Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
Cisco Meraki MS Series 42 - Subscription licence (1 year) - for P/N: MS42-HW
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
Brocade Essential Direct Support Next-Business-Day Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: NBD - for Brocade 300
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Enterprise Plus Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service Reseller - Extended service agreement - parts and labour - 5 years - on-site - for WorkForce Pro R8590 D3TWFC, WF-R8590, WF-R8590 D3TWFC, WF-R8590DTWF
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition / HP Insight Control w/1 Year 24x7 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for OptiPlex 7070, 7071, 7080, 7090, 7470, 7480, 7770, 7780
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Advanced Edition w/1 Year 24x7 Support - 1 socket - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen9
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW191AR
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Print Pin Authentication - 1 licence - phone consulting - 1 year - 9x5
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - Extended service agreement - parts and labour - 5 years - on-site - 10x5 - response time: NBD
Cisco Cloud Services Router 1000V AX Package e-PAK - Subscription licence (1 year) - 50 Mbps - ESD
SonicWALL Support 8X5 - Extended service agreement - replacement (for appliance with up to 100 users licence) - 3 years - 8x5
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX939A, JX940A, JX942A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
Cisco Digital Network Architecture Advantage with Existing IPB or IPS - Term License - 24 ports
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW244A, JW245A, JW246A
Electronic HP Care Pack Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 4 processors - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for SonicWall TZ270
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Digital Network Architecture Essentials - Term License - 8 ports
Hewlett Packard Enterprise HJ0J6E
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD - for P/N: CP-7965G++=, CP-7965G-CH1-RF, CP-7965G-CH1-WS, CP-7965G-WS
Electronic HP Care Pack Critical Advantage L3 - Technical support - for HP StorageWorks Secure Fabric OS - 1 switch, 8 - 31 ports - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW771A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware ESX Starter - 2 processors - phone consulting - 3 years - 24x7
HP - Extended service agreement - parts and labour - 4 years - on-site
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL160 G5p, DL160 G5p Special Server
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JX925A, JX926A, JX927A, JX928A
SonicWall Network Security Virtual (NSV) 270 - Subscription licence (2 years) - Secure Upgrade Plus - Essential Edition
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: J4906A#ACD, J4906A#ACE, J4906A#ACQ, J4906A#AKM
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteBook 645 G9; ProBook 630 G8, 635, 640 G5, 640 G8, 64X G4, 650 G4, 650 G5, 650 G8
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Edition w/3 Years 9x5 Support - 1 processor - upgrade from Standard - phone consulting - 5 years - 24x7
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 4 years - on-site - for WorkForce DS-5500, DS-5500N, DS-6500, DS-6500N, DS-7500, DS-7500N
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7
AudioCodes PS-PLAN-START-5
LANDesk Security Suite - Subscription licence (1 year) - 1 node - ESD - Win - for HP 6300 Pro, 6305 Pro, Elite 8300; EliteBook Folio 9470m; EliteDesk 800 G1; ProDesk 600 G1
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW686A, JW688A, JY851A
SonicWall Wireless Network Management - Subscription licence (3 years) + Support - for Switch SWS12-10FPOE
HPE Aruba ClearPass Guest - Subscription licence (1 year) - 25000 endpoints - ESD
HP 3Y ADD10 CRITICALADVANTAGE CREDIT
Red Hat Enterprise Linux for SAP Application Flexible - Subscription (5 years) + 5 Years 24x7 Support - 1 licence
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW824A, JW826A
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3650-48TD-L, WS-C3650-48TD-L-RF, WS-C3650-48TD-L-WS
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Support Plus 24 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 2 h
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Installation Service - Installation / configuration - for P/N: P21786-291, P21786-AA1, P21788-291, P21789-291, P22094-291, P22094-AA1, R4X03A
WatchGuard Basic Security Suite - Subscription licence renewal / upgrade licence (1 year) + 1 Year 24x7 Support - 1 appliance - for Firebox T10
Cisco Digital Network Architecture Premier - Term License (3 years) - 48 ports - for P/N: C9200L-48P-4G-A=, C9200L-48PXG-4X-A, C9200L-48T-4G-A, C9200L-48T-4X-A, CAT-CDNA-P
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Review Assistant - Subscription (renewal) (1 year) - 25 users - ESD - Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Microsoft Dynamics 365 Plan 1, Enterprise edition - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - Open, from SA, from CRM Professional, Offer
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL279A#AC4, JL279A#B2B, JL279A#B2C, JL279AR, JL279AR#ABA, JL280A#B2B, JL280A#B2C
TADL Assist Care Pack - Extended service agreement - parts and labour (for display with 83" diagonal size) - 3 years - pick-up and return - response time: NBD - must be purchased within 6 months of the product purchase
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
Zebra OneCare for Enterprise Essential - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - for Zebra WT41N0
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Enterprise Plus - 1 processor - OEM - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JX944A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL169A#BB
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: 4 h - for P/N: WS-C4503-E, WS-C4503-E=, WS-C4503-E-RF, WS-C4503-E-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Advanced - Subscription licence (4 Years)
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZD620
HPE 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Hewlett Packard Enterprise HP3N7E
Cisco SMARTnet Software Support Service - Technical support - for UPG-CUCM-ESS-USR-A - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J10A, Q1J10AR, QW967AR#ABH, QW967SB
Microsoft Surface 043085102653 Labour Repair Charge DPD Delivery Charge + Insurance
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JG875A#AC3, JG875A#AC4
Cisco Digital Network Architecture Advantage - Term License - new purchase
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL319A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Office Professional Plus - Software assurance - 1 PC - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
Cisco Secure Firewall 3110 TD AMP URL Filtering 3Y Subs
Review Assistant - Subscription (renewal) (1 year) - 50 users - Win
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Brother Support Pack - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - for Brother HL-2460, HL-2460N, HL-7050, HL-7050N, HL-7050NDLT, HL-7050NLT, HL-8050N, M-4318
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Serviceguard for Linux x86 Oracle Database Toolkit - 2 ports - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 668356-B21, 668356R-B21, 668357R-B21, 668358-B21, 668358R-B21, 668359R-B21
Allied Telesis OpenFlow - (v. 1.3) - subscription licence (5 years)
Cisco SMARTnet Software Support Service - Technical support - for UPG-UCM9TO10-BAS - ATP - phone consulting - 1 year - 24x7
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Accidental damage coverage - parts and labour - 3 years - carry-in - repair time: 3 business days - for Digital Scanner DS3608-HP, DS3608-SR; Zebra DS3608-DP, DS3608-ER, DS3608-HD, DS3608-HP
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for Mobility Controller 7280
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW812AR, JW814AR
Zebra Technical and Software Support - Technical support - for Zebra SmartDEX - 1 licence - volume - 1001-2500 licences - must be purchased after 30 days from product purchase - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL360 Gen10
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL560 Gen10 Performance
SonicWall Advanced Gateway Security Suite - Subscription licence (1 year) - for NSa 9450, 9450 High Availability
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 1 year - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Symbol MT2070, MT2090
Computrace Data Protection Basic - Subscription licence (5 years) - 1 laptop - for Pro Tablet 10 EE G1; ProBook 11 G1 Notebook, 11 G2 Notebook
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
NETGEAR Instant Captive Portal - Subscription licence (1 year) - 40 access points - hosted
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour (for 60TB storage array) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: BB917D
Electronic HP Care Pack Third Coverage Day Call-To-Repair 90% with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - repair time: 3 days
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: 15454-SMR2-LIC=
WatchGuard WGVSM131
HP Workspace Premium - Subscription licence (3 years) - 1 user, unlimited virtualised applications - hosted - ESD - includes Usage Reporting, 80 hours monthly usage per user, 8 GB virtual machine RAM - Win
HPE Next Business Day Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH146A#ABB, JH146AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware ThinApp Suite - 50 clients, 1 workstation - phone consulting - 1 year - 24x7 - response time: 2 h
dotConnect for Oracle Mobile Standard Edition - Site Licence (subscription renewal) (1 year) - unlimited developers, 1 company at 1 physical address - ESD - Win
WD Advanced Replacement - Extended service agreement - replacement
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: K2R16AR, K2R17AR, K2R19AR, K2R20AR, K2R21AR, Q0F49AR, Q0F51AR, Q1J35A, Q1J35AR
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 4 years - 24x7 - response time: 2 h
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet T520, T520 ePrinter, T525, T530
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Cisco Meraki Secure SD-WAN Plus - Subscription licence (10 years) + Support - for P/N: MX67-HW
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for Mobility Controller 7280 (EG), 7280 (IL), 7280 (JP), 7280 (RW), 7280 (US)
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 10000000 usage transactions - GOV - Open Value Subscription - Level D - additional product - All Languages
WatchGuard Data Loss Prevention - Subscription licence (1 year) - 1 appliance
NVIDIA Grid Virtual PC - Subscription licence renewal (52 months) - 1 concurrent user
SonicWall Content Filtering Service Premium Business Edition - Subscription licence (3 years) - for NSa 4700
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW806A, JW808A
Lenovo Post Warranty Onsite - Extended service agreement - parts and labour - 1 year - on-site - for ThinkCentre M90, M900, M90n-1 IoT, M910, M920, M93
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Eaton Intervention Product Line F - Technical support - preventive maintenance - on-site
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 1040
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASR-903, ASR-903=, ASR-903-RF, ASR-903-WS
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW822A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE MSA Advanced Data Services Suite - phone consulting - 5 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Cisco MDS 9200 Storage Media Encryption Package - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-48P-S, WS-C3850-48P-S-RF, WS-C3850-48P-S-WS
HP Quality Center Enterprise Edition with Business Process Testing - Area License (1 year) - 1 concurrent user - electronic
Brocade Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labour - 1 year - carry-in - repair time: 5 business days - for Brocade 6510
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1-C4510RE-S8+96V+
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - for P/N: JH103AR
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: Q6M27AR, Q6M28A, Q6M28AR, Q6M29A, Q6M29AR, R0P73A, R0P74A, R3B07A, R3B08A, R3B09A
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
ANNUAL LICS P/LOC 50 BEACONS LICS OR 50 000 VISITS/30DAYS
Juniper Networks Juniper-Sophos Anti-Spam for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
Zebra - Data collection terminal colour - barcode reader - microSD slot
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager - 1 processor - OEM - phone consulting - 5 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JW753A, JW754A, JW756A, JW758A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH148A#ABB, JH148AR
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco Partner Support Service - Extended service agreement - advance parts replacement - 1 year - shipment - 8x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JX954A, JX956A, JX957A, JX957AR
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - for JetDirect 4200
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for S-MGMT3X-AP - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant ML110 Gen10, ML110 Gen10 Entry, ML110 Gen10 Performance
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
Cisco Threat Defense Threat, Malware and URL - Subscription licence (1 year) - 1 appliance - ESD - for P/N: L-ASA5525T-TMC=
Electronic HP Care Pack Critical Advantage L2 - Technical support - for SuSE Linux Enterprise Server for x86 - 8 sockets - phone consulting - 1 year - 24x7
Zebra OneCare Essential with Comprehensive Coverage and Battery Maintenance - Accidental damage coverage - parts and labour - 3 years - repair time: 3 business days - for Zebra MC9200, MC9200 Premium, MC92N0-G, MC92N0-G Premium
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL262A#AC6, JL262A#ACD, JL262A#ACF, JL262A#ACJ, JL262A#AKJ, JL262A#ARB, JL262A#ARM
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW263A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Solution Support - Technical support - for C9300L-DNA-E-48, C9300L-DNA-E-48= - phone consulting - 24x7 - response time: 30 min - for P/N: C9300L-DNA-E-48, C9300L-DNA-E-48=
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JY693A, JY695A#ABA, JY699A, JY974A
Cisco Meraki MS Series 220-24 - Subscription licence (3 years) - for P/N: MS220-24-HW
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW777A, JW778A
Cloudera Enterprise Data Hub - Subscription licence (1 year) + 1 Year Basic Support - 1 node
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS250-24-HW
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1H72A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 5 years - 24x7 - response time: 2 h
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour ( for MSA storage enclosure ) - 2 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
AudioCodes Customer Technical Support - Extended service agreement - parts and labour - 1 year - 24x7 - repair time: 30 days - for P/N: SW/M1K-ESBC-REG100
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW294A, JW295A, JW296A, JW297A
HPE Engineer Professional Services - Configuration / training - for HPE Scality RING Object Storage Software - ESD - 1 day
SonicWall Capture Advanced Threat Protection Service - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Epson CoverPlus - Extended service agreement - parts - 3 years - for WorkForce Pro WF-M5299DW, WF-M5299DW AA
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Job Ticketing - Print Room - ESD - phone consulting - 3 years - 9x5 - response time: next available agent
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Edgeline EL4000, EL4000 Pass-Thru System, EL4000 Switch System
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH255AR
Cisco Digital Network Architecture Essentials - Term License (3 years) - 48 ports - for P/N: C9200L-48P-4X-E-WS, C9200L-48PXG-2Y-E, C9200L-48PXG-4X-E, C9200L-48T-4G-E-WS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JX919A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver MSL6480 Control Datapath Failover - consulting - 5 years - 8x5 - response time: 2 h
HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 4 years - on-site - response time: NBD - for EliteOne 800 G5; ProDesk 40X G4, 40X G6; ProOne 400 G5, 400 G6, 440 G5, 440 G6
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen9
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW812AR, JW814AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware View Enterprise Add-On w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 5 years - 9x5
WatchGuard WGCLG001
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JX919A, JX919AR
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for Vostro 7500, 7590
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
Lenovo Hardware Installation Services - Installation - business hours - for ThinkSystem DE4000H Hybrid 4U60 Chassis, 4U60 LFF controller enclosure
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH103AR
Poly Elite - Technical support - for RealPresence Desktop for Windows and Mac OS - 25 users - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Meraki Return Material Authorization (RMA) Only - Extended service agreement - advance parts replacement - on-site - 24x7 - response time: 4 h - for P/N: MS225-24P-HW
HP Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for StoreFabric SN6000
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW781A, JW782A
Aruba Worldwide Education Technical Training Service - web-based training
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW227A, JW227AR
WatchGuard WGVME131
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for HPE 5930 BF AC Bundle, 5930 FB AC Bundle
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Enterprise - 1 - 9 users - phone consulting - 5 years - 9x5
Datalogic EASEOFCARE Overnight Replacement Comprehensive - Extended service agreement - replacement - 3 years - shipment - repair time: next business day - for Skorpio X4
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW771A
NETGEAR Email Threat Management - Subscription licence (1 year) - 1 device - for ProSecure Web and Email Threat Management Appliance STM150
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2
Juniper Networks Deep Inspection for Secure Services Gateway 520 - Subscription licence renewal (1 year) - 1 device
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL380 G2 Packaged Cluster, DL380 Packaged Cluster
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for P/N: J8715B#0D1, J8715B#ABB
Skype -
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: K2Q16A#AKJ, K2Q16AR, K2Q16AR#ABA
Lexmark On-Site Repair - Extended service agreement - parts and labour - 2 years (2nd or 3rd year) - on-site - for Lexmark MS911de
Cisco SMARTnet Software Support Service - Technical support - for L-MGMT3X-PI-BASE - phone consulting - 1 year - 24x7
Zebra OneCare for Enterprise Essential with Comprehensive coverage, Commissoning and Dashboard Options - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra MC67, MC67 Premium
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter Operations Standard w/3 Years 9x5 Support - 25 VMs - phone consulting - 3 years - 24x7
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
LANDesk Secure User Management Suite - Maintenance (1 year) - 1 user - volume - 1-499 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JY793A
Zebra OneCare Select with Comprehensive - Extended service agreement - advance hardware replacement - 1 year - shipment - repair time: same day - must be purchased after 30 days of the product purchase - for ZT400 Series ZT410, ZT420
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW759A, JW760A, JW763A, JW765A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW771A
FALC. X3+ BAT.CHARG EOC 2D SVCS RENEWAL COMPREHENSIVE
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW645A, JW646A, JW647A, JW648A
Electronic HP Care Pack Software Technical Support - Technical support - for VMware vSphere Enterprise Edition - 1 processor - phone consulting - 3 years - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW267A, JW272A
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - phone consulting - 47 months - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 100 - for Amazon Web Services - phone consulting - 1 year - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 3 years - 24x7
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255A#B2B, JL255AR, JL255AR#ABA, JL255AR#ABB
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Lexmark Parts Only - Extended service agreement - parts - 1 year - with Maintenance Kit - for Lexmark XM3250, XM3250i
Zebra Operational Visibility Service Connect - Subscription licence (5 years) - 1 device - volume - 15000-19999 licences - Win, Android, Link-OS
WinZip Self-Extractor - Maintenance ( 1 year ) - 1 user - CLP - Level D ( 50-99 ) - Win - English
Juniper Networks Sky Advanced Threat Prevention - Subscription licence (5 years)
HPE Proactive Care Onsite Analysis Service - Technical support - for HPE Service Desk - ESD - diagnosis - 3 years
HP Analytics Proactive Management - Subscription licence (4 Years) + 4 Years Enhanced Service - 1 device - hosted - ESD - DAAS agreement required - Win, Android, iOS
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
Microsoft Visio Standard 2021 - Box pack - 1 PC - medialess, P8 - Win - English
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for VMware Enterprise product group - 2 processors - phone consulting - 5 years - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q2S16A, R0P01A, R0P01AR
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco Collaboration Flex Plan Contact Center On-Premises Unified Contact Center Express Standard - Subscription licence - 1 concurrent agent
Cisco SMARTnet Software Support Service - Technical support - for FL-UCSE-VS6-STD - phone consulting - 1 year - 24x7
EXPEDITED DDF CREATION FOR LICS SINGLE DDF
NETGEAR ProSupport Defective Drive Retention Service Category 4 - Technical support - 5 years - for ReadyDATA 5200; ReadyNAS 3200; 3220; 4200
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight Dynamics - VSE without HP Insight Control Environment - phone consulting - 3 years - 24x7
SonicWall Network Security Manager Advanced - Subscription licence (2 years)
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Spectre 13 Pro; Spectre Pro 13 G1, x360 G1, x360 G2; Spectre x2 Pro; x360
SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 470 - phone consulting - 1 year - 24x7
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW812AR, JW814AR
SonicWall Essential Protection Service Suite - Subscription licence (4 Years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator MSL - Base Licence - 50 TB capacity - phone consulting - 5 years - 9x5 - response time: 2 h
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L2 - Technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco Smart Net Total Care Software Support Service - Technical support - for S-MGMT3X-93XX-K9= - phone consulting - 1 year - 24x7
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 4 years - shipment - response time: 2 business days - for WorkForce DS-6500, DS-6500N
Xerox Extended On-Site - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - must be purchased within 90 days of the product purchase - for VersaLink C9000V/DT, C9000V/DTM
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW682A, JW683A, JW684A, JW685A
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreOnce Virtual Storage Appliance - Capacity Upgrade - 32 TB capacity - upgrade from 20 TB capacity - phone consulting - 5 years - 24x7 - response time: 2 h
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-6800, 02-SSC-6801, 02-SSC-6804, 02-SSC-7265, 02-SSC-7269, 02-SSC-8057
SmartConnect Advanced Plan - Subscription licence (3 years)
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 1 year - 9x5
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
NVIDIA Grid Quadro Virtual Data Center Workstation - Subscription licence renewal (50 months) - 1 concurrent user - academic
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G8; Mobile Thin Client mt22; ProBook 430 G8, 44X G8, 45X G7, 45X G8; ProBook x360
Cisco Meraki MS Series 220-48LP - Subscription licence (1 year) - for P/N: MS220-48LP-HW
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW635A
dbExpress Driver for MySQL Standard Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Win, Mac - with source code
HPE 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition - OEM - upgrade from Standard - phone consulting - 5 years - 24x7
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba Mobility Master Virtual Appliance - 500 devices - academic - ESD - for retail customers - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JC102AR#ABB, JC675AR, JG219AR#ABH
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Dell Upgrade from 3Y ProSupport to 5Y ProSupport - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - 10x5 - response time: NBD - for Latitude 9410 2-in-1
Electronic HP Care Pack Critical Advantage L2 - Technical support - for Red Hat Enterprise Linux for HPC Head Nodes w/3 Years 24x7 Support - 2 sockets, 1 guest - phone consulting - 3 years - 24x7 - response time: 2 h
HPE LoadRunner Shunra NV - Term License (1 month) - ESD
Microsoft Office Specialist (MOS) - Microsoft Technical Associate (MTA) - Microsoft Certified Educator (MCE) - pre-purchasing training funds unit - 500 exam vouchers - volume, ACAD - Open Value - Level F
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 31-40 licences - phone consulting - 1 year
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW781A, JW782A
Adobe InDesign CC for teams - Subscription Renewal - 1 user - VIP Select - Level 3 (50-99) - Win, Mac - EU English
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
Cisco Meraki Enterprise - Subscription licence (10 years) + 10 Years Enterprise Support - 1 switch - for P/N: MS250-48-HW
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Software Support 24x7 - Technical support - for Aruba RFprotect - 1 access point - academic - ESD - for retail customers - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-365, AP-365 (EG), AP-365 (IL), AP-365 (JP), AP-365 (RW) FIPS/TAA
HPE Critical Advantage L1 - Technical support - for VMware vCenter Site Recovery Manager Enterprise w/3 Years 9x5 Support - 25 virtual machines - OEM - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: Q1H72A
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
HPE Next Day Collaborative Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ProLiant BL460c G5
Cisco Meraki Enterprise - Subscription licence - 1 switch - hosted - for P/N: MS220-8P-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JW798A, JW798AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
Electronic HP Care Pack Critical Advantage L3 - Technical support - for SuSE Linux Enterprise Server - subscription - 1 processor - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Installation and Startup
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
APC Extended Warranty - Technical support - for InfraStruXure Central Basic - phone consulting - 1 year - 24x7 - for P/N: AP9465
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Apollo 4510 Gen10
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
5YR Z ONECARE ESS TC51XX SVCS COMPR COV NO CRADLES
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW232A, JW233A, JW236A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for HPE Aruba AP-367
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Storage Performance Analysis for SAP - Installation - on-site
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL360 Gen10
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) - for NSa 4700
WatchGuard Gold Support - Extended service agreement (upgrade / renewal) - advance hardware replacement - 3 years - shipment - 24x7 - response time: next day - for Firebox M670
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan - Subscription licence (1 year) - 1 user - hosted - GOV - OLP: Government - 1-99 licences - Open, from CRM Professional, Offer
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JW812A, JW812AR, JW814A, JW814AR
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Absolute Data & Device Security for Education Premium - Subscription licence (4 Years) - academic - Win, Mac, Android - United Kingdom
Cisco Meraki Secure SD-WAN Plus - Subscription licence (5 years) + Support - for P/N: MX450-HW
HPE Nimble Storage Premium 4-Hour - Extended service agreement - advance parts replacement (for 6TB Flash Upgrade Kit) - 3 years - shipment - response time: 4 h
TADL Assist Warranty Extension - Extended service agreement - replacement (4th and 5th year)
Electronic HP Care Pack Software Technical Support - Technical support - for HP Access Control Intelligent Print Management - 1 licence - phone consulting - 3 years - 9x5
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Red Hat Enterprise Linux - Premium subscription (3 years) + 3 Years 24x7 Support - 15 sockets - ESD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JW779A, JW780A
HPE Cloudline Parts Plus Onsite Labor Plus Remote Technical Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 5th business day - for P/N: 855361-B21, 855426-B21
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 867156-B21#ABA, 867158-B21#B19, 867158R-B21, 867158R-B21#B19, R0R03A, R0R03B, R0R03BR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: PBK769A
HP Performance Center Load Generator Dedicated - Subscription (3 months) - hosted
Cisco SMARTnet Software Support Service - Technical support - for MIG-10X-BASTOENHP - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Microsoft Dynamics 365 for Sales, Enterprise edition - Subscription licence (1 month) - 1 user - hosted - academic, Student - Open Value Subscription - Open Student, for CRM Professional Add-On to Office 365, Offer - All Languages
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour (for remarketed only) - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10 Performance
HPE Support Plus 24 - Technical support - for HPE StorageWorks MSA2000 Snapshot 64 - upgrade licence - upgrade from MSA2000 Snapshot 8 - phone consulting - 3 years - 24x7 - response time: 2 h
Electronic HP Care Pack Software Technical Support - Technical support - for HP Capture and Route - 1 device - phone consulting - 3 years - 9x5
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW263A
Microsoft Office 365 (Plan A3) - Subscription licence (1 month) - 1 user - hosted - academic - Open Value Subscription - Level E - additional product, Open Faculty - All Languages
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL354A, JL354A#BB
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
APC InfraStruXure Central Post Configuration Insight - lectures and labs - 4 hours - on-site
HPE Critical Advantage L2 - Technical support - for HPE StorageWorks MSA2000 Snapshot 8 - 1 disk array - phone consulting - 1 year - 24x7
HPE Cloud Managed - Subscription licence (1 year) - hosted - Medium Business, Small Business - for ProLiant EC200a Premium
Electronic HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for Color LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP integrated VMware ESX Server 3i VI3 Enterprise - 2 processors - upgrade from HP integrated VMware ESX Server 3i - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP Insight with Microsoft System Center Essentials 2010 Server Management w/1 Year 24x7 Support - 5 servers - phone consulting - 5 years - 24x7
HPE Critical Advantage L3 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
WatchGuard Basic Security Suite - Subscription licence renewal (3 years) + 3 Years 24x7 Support - 1 appliance
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW659A, S3500-24P, S3500-24P-US, S3500-24P-US-CS
datAshur BT Management Console - Subscription licence (2 years) - volume - 1-99 licences
Cisco SMARTnet Software Support Service - Technical support - for C1FBUCAT4500R - phone consulting - 1 year - 24x7
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M606dn, M606x
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS350-24P-HW
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: JW635A
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Drive Expansion Option - phone consulting - 3 years - 24x7
Juniper Networks vSRX Content Security - Subscription licence (1 year) - 4 Gbps throughput
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise M506dn, M506n, M506x
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for Apollo 4520 Gen9
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JL167A#ABB, JL167AR, JL168A#ABB, JL168A#B2B, JL168AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Mobile Asset Management North America without routing - Subscription licence (1 month) - 1 additional asset - Open Value Subscription - additional product - All Languages
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2100M 100GbE 16 QSFP28 Half Width, SN2100M 100GbE 8 QSFP28 Half Width
HPE Critical Advantage L1 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 8x5 - response time: NBD - for P/N: ISR4331/K9, ISR4331/K9-RF, ISR4331/K9-WS, ISR4331R/K9
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 1-5 licences - phone consulting - 1 year
HPE Technology Services Support Credits 10 Credits Per Year - Extended service agreement - 3 years - for P/N: Q1H70BR, Q1J06BR, Q9V95C, Q9V96C, R0P82AR, R4G55AR, R4Y04A, R6R24A, R7E46A, R7G52A
Microsoft Office 365 (Plan A3) - Subscription licence - 1 user - hosted - academic, Student, Platform - Open Value Subscription - Open Student - All Languages
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: AIR-CT5520-50-K9, AIR-CT5520-50-K9++, AIR-CT5520-50K9-RF, AIR-CT5520-50K9-WS
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 4 years - on-site - response time: NBD - for HP 280 G5; Elite Slice G2; EliteDesk 800 G5; ProDesk 600 G5; ProOne 400 G5, 400 G6, 600 G5
HPE Proactive Care Exchange Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JH296A#AC3, JH296A#AC4, JH296A#B8X, JH297A#AC3, JH297A#AC4, JH297A#B2B, JH297A#B8X
WatchGuard Application Control - Subscription licence (1 year) - 1 appliance
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual Applications - 1 concurrent user - phone consulting - 5 years - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JY712A, JY712AR, JY714A#ABA, JY714AR, JY718A, JY976A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Altoline 6900 48G 4XG 2QSFP ARM ONIE AC Switch
Microsoft Dynamics 365 Enterprise edition, Plan 1 - Business Applications Non-Production Instance - Subscription licence (1 month) - hosted - GOV - Open Value Subscription - Level D - additional product, Open
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure Standard - upgrade from VMware Infrastructure Starter - phone consulting - 4 years - 24x7
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Byond 1 Year Service Agreement - 2 day response to site
Cisco Web Security Management Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 5001-10000 licences
Juniper Networks Intrusion Prevention System - Subscription licence (1 year) - 1 gateway
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL560 Gen9 Performance
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HP Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for Mellanox InfiniBand QDR/FDR 324 Port Switch Chassis
Microsoft Dynamics 365 Enterprise edition - Customer Engagement Plan Add-on - Subscription licence (1 month) - 1 user - hosted - GOV - Open Value Subscription - Level D (100-249) - additional product, Open
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCSC-C240-M5S-CH
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL380 Gen10
SonicWall Analytics - Subscription upgrade licence (1 year) - for NSa 4600, 4650
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for P/N: JW777A, JW778A
SonicWall GMS E-Class 24X7 Software Support - Technical support - for SonicWALL GMS - 1 node - phone consulting - 2 years - 24x7
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Starter Kit w/3 Years 9x5 Support - 10 concurrent connections - phone consulting - 4 years - 24x7
HPE Premium Support Service - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Software Technical Support - Technical support - phone consulting (for software only) - 3 years - 9x5
HPE Support Plus 24 Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for DCNM-LAN-N92-K9 - phone consulting - 1 year - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Support Plus - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield Endpoint - phone consulting - 5 years - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 500 TB capacity - phone consulting - 4 years - 9x5 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q0U54A, Q0U56A, Q0U58A, Q0U60A
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Next Day Exchange Hardware Support Post Warranty - Extended service agreement - replacement - 1 year - shipment - response time: NBD - for ScanJet Enterprise 7000 s2 Sheet-feed Scanner, Enterprise Flow 7000 s3
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vCentre Server Standard for vSphere w/3 Years 9x5 Support - phone consulting - 3 years - 24x7 - response time: 2 h
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 1500-3499 licences - includes access to LanSchool and LanSchool Air
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for HPE Aruba AP-367
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: JW824A, JW826A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW191AR
HPE 4-Hour 24x7 Same Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vSphere Standard Edition w/3 Years 9x5 Support - 1 processor - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Cisco Meraki MX100 Advanced Security License - Subscription licence (5 years) - for P/N: MX100-HW
OverlandCare Gold - Extended service agreement (uplift) - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Microsoft Dynamics CRM Employee Self Service - Subscription licence (1 month) - academic, Student, Faculty - School, EES - Win - All Languages
Lenovo Keep Your Drive Add On - Extended service agreement - 3 years - for ThinkStation P300; P310; P320; P330; P330 Gen 2
SonicWall Analytics - Subscription licence (1 year) - for SonicWall TZ600
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW774A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW774A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL255A#ABB
SonicWall Essential Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6848, 02-SSC-6850, 02-SSC-6852, 02-SSC-6854, 02-SSC-7313, 02-SSC-7317
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Print At Your Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M225dn, MFP M225dw, MFP M227fdn, MFP M227fdw, MFP M227sdn
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
WinZip Self-Extractor - Maintenance ( 1 year ) - 1 user - CLP - Level B ( 10-24 ) - Win - English
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960XR-48TS-I, WS-C2960XR48TSI-RF, WS-C2960XR48TSI-WS
HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1 - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Zyxel Secure WiFi Secure Tunnel & Managed AP Service - Subscription licence (1 year)
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW771A
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Standard Edition w/1 Year 9x5 Support - 1 processor - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers
HP Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for Brocade 16Gb/16, 16Gb/28, 8/12c; 8Gb SAN Switch
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE LoadRunner Wireless Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW743A, JW744A, JW747A, JW749A, JY853A
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Content Filtering Service - Subscription licence (1 year) - for NSa 2700
JetBrains Business Subscription - New releases update - commercial - ESD - 1 year
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for Instant IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Critical Advantage - Technical support - for VMware vCenter Server Standard for vSphere - 1 licence - phone consulting - 1 year - 24x7
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD - for P/N: SRX345-SYS-JB
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JY792A
Allied Telesis Net.Cover Premium - Extended service agreement - parts and labour - 1 year - for P/N: AT-X530-52GPXM-10, AT-X530-52GPXM-30, AT-X530-52GPXM-50
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for StoreEver MSL6480 Scalable Expansion Module
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for Modular Smart Array 2040
SOLN SUPP SWSS Cisco TelePresence Management Suit
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 security appliance - hosted - for P/N: MX68-HW
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JW239AR
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JL263A#ABB
Electronic HP Care Pack Critical Advantage L3 - Technical support - for Red Hat Linux Enterprise Server w/1 Year 24x7 Support - unlimited guests - 4 sockets - phone consulting - 1 year - 24x7 - response time: 2 h
Cisco CON-ECMU-NDAVIRTU
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 2 years (from original purchase date of the equipment) - on-site - response time: NBD - for Miix 520-12IKB; Tablet 10; ThinkPad 10 (1st Gen); 10 (2nd Gen); 8
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A
Electronic HP Care Pack Next Business Day Active Care Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for HP 245 G9, 24X G7, 24X G8, 255 G9, 25X G7, 25X G8, 340 G7, 340S G7
HPE 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition (v. 4) - 1000 users/devices - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: VG202XM, VG202XM-RF, VG202XM-WS
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW822A
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
NETGEAR ReadyRECOVER - Maintenance (1 year) - 6 virtual servers
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 4 years - on-site - 13x5 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
ASUS Warranty Extension Package - Extended service agreement - parts and labour (for notebook with 1 year pick-up and return warranty) - 2 years - on-site
SonicWall Hosted Email Security Essentials - Subscription licence (1 year) + Dynamic Support 24X7 - 1 user - hosted - volume - 100-249 licences
Cisco Meraki Enterprise - Subscription licence (5 years) - 1 switch - Enterprise Agreement - Booking Only
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
SonicWall Content Filtering Service - Subscription licence (5 years) - for P/N: 02-SSC-4326, 02-SSC-7368, 02-SSC-8718, 02-SSC-8719
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HP 4Y ADD10 CRITICALADVANTAGE CREDIT
SonicWall Advanced Protection Service Suite - Subscription licence (1 year) + 24x7 Support - for P/N: 02-SSC-2829, 02-SSC-6385, 02-SSC-6792, 02-SSC-6794, 02-SSC-7257
Cisco Meraki Enterprise - Subscription licence (5 years) + 5 Years Enterprise Support - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vSphere Desktop - 100 VMs - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
Zebra OneCare Select - Extended service agreement (renewal) - advance hardware replacement - 1 year - shipment - repair time: same day - must be purchased before the standard warranty expires - for S Series 105SL
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Aruba Meridian CampaignKit - Subscription licence (1 year) - unlimited push notifications, unlimited triggers - hosted - ESD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JW774A
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for SonicWall TZ300
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - for FlexNetwork 5940, 5940 32-port, 5940 48p, 5940 4-slot
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: NBD - volume, Tier 2
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: AP863B#A1X, AP863B#AKL, AP863B#ARM
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU) - 5 years - on-site - 9x5 - response time: NBD - for HP t530; Mobile Thin Client mt22, mt44, mt45, mt46; ProBook 430 G6, 440 G6, 440 G8, 470 G5
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware Infrastructure 3 Foundation / HP Insight Control Environment - 2 processors - phone consulting - 5 years - 24x7
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
Epson CoverPlus - Extended service agreement - parts - 4 years - for WorkForce Pro WF-M5799, WF-M5799DWF
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE 4-hour 24x7 Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF Payment Gateway Connector Group 2 - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Integration Service - Installation / configuration - for HPE OneView
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-12S-E, WS-C3850-12S-E-RF, WS-C3850-12S-E-WS
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS250-48-HW
SonicWall Analytics - Subscription upgrade licence (1 year) - for SonicWall TZ400
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 2 - for P/N: JW806A, JW808A
HPE Foundation Care Next Business Day Software Support - Technical support - for HPE StoreEver Archive Migrator - Capacity Upgrade - 500 TB capacity - phone consulting - 3 years - 9x5 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 798152R-B21#B19, 798153R-B21, 798153R-B21#B19, 798154R-B21#B19, 798154R-B21#UUF
Asset Tagging - White Tamper-evident 50mm x 25mm label Printing and Application also recording the asset IDs (Price per unit)
SonicWall Network Security Manager Advanced - Subscription licence (3 years)
SonicWall Advanced Gateway Security Suite Bundle for NSv 1600 - Subscription licence (1 year) - for Amazon Web Services - for P/N: 02-SSC-0651, 02-SSC-0921
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
WatchGuard WebBlocker - Subscription licence (1 year) - 1 appliance - for XTM 800 Series 850
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 5 years - shipment - 9x5 - response time: NBD - for LaserJet Managed E60065dn, E60065x, E60165dn
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - volume, Tier 2 - for P/N: JW321A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for HPE Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch
Electronic HP Care Pack - Extended service agreement - parts and labour - 1 year - on-site - for NetServer LC
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant ML310e Gen8
HPE 4-Hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant DL560 Gen8, DL560 Gen8 Base, DL560 Gen8 Entry, DL560 Gen8 Performance
WatchGuard Standard Support - Extended service agreement (renewal) - advance hardware replacement - 3 years - shipment - response time: next day - for Firebox T15
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: UCS-FI-M-6324-UPG, UCS-FI-M6324UPG-RF, UCS-FI-M6324UPG-WS
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE SAP HANA High Availability Service - Installation / configuration - for HPE SAP HANA System Replication - business hours
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Migration subscription license (1 year) - upgrade from SonicWall Capture Security Center Management Lite - promo - for Network Security Virtual (NSV) 200
1 M HOTSPOT MNGMT SUB SERVICE LICS CONC DEVICE UPG FOR USG FLEX 500
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JH103AR
5Y Foundation Care NBD Exchange ARUBA 2930F 24G 4 Service
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C6800IA-48FPD, C6800IA-48FPD-RF
SonicWall Advanced Protection Service Suite - Subscription licence (5 years) + 24x7 Support - for P/N: 02-SSC-6824, 02-SSC-6826, 02-SSC-6828, 02-SSC-6830, 02-SSC-7289, 02-SSC-8058
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JY792A
Cisco SMARTnet Software Support Service - Technical support - for UCM-11X-UWLSTD - phone consulting - 1 year - 24x7
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL356A#BB
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control for NSV 870 - Subscription licence (5 years) - 1 virtual appliance - for P/N: 02-SSC-6102, 02-SSC-6103, 02-SSC-6104, 03-SSC-0020, 03-SSC-0021, 03-SSC-0022
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Cisco Meraki Enterprise - Subscription licence (7 years) + 7 Years Enterprise Support - 1 switch - for P/N: MS125-24-HW
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Advanced Edition (v. 4.0) - 1 processor - upgrade from VMware vSphere Standard Edition - consulting - 5 years - 24x7
Intermec Browser - Maintenance (1 year)
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-CISCO4221/K9
HPE Proactive Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
NETGEAR ProSupport OnCall 24x7 Category 4 - Technical support - phone consulting - 24x7 - for NETGEAR M6100-44G3-POE+
SOLN SUPP 8X5XNBD Catalyst 9200L 24-port data, 4 x 1G
HPE LoadRunner Web and MultiMedia Protocol Bundle - Term License (1 month) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 9x5 - response time: NBD - volume, Tier 1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JL355A#BB
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW775A, JW776A
Lenovo Maintenance Agreement e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: 4 h - for System x3650 M4 HD 5460
Electronic HP Care Pack 4-Hour Same Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h - for LaserJet Enterprise 600 M601dn, 600 M601m, 600 M601n
Cisco Smart Net Total Care - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: C9200L-48T-4X-E, C9200L-48T-4X-E++, C9200L-48T-4X-E=, C9200L-48T-4X-E-RF
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for StoreFabric SN2410bM 10GbE, SN2410M 25GbE
HPE Support Plus 24 with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: AE437A#ABB, AE437B#ABB
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - for Instant IAP-207, IAP-207 (EG), IAP-207 (RW) FIPS/TAA, IAP-207 (US) FIPS/TAA
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: IE-2000-16PTCGE-RF, IE-2000-16PTCGE-WS
Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for ThinkCentre Edge 93z; ThinkCentre M910z; M920z; M93z; X1
Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - for TM U220A, U220B, U220B (067), U220D, U220PA, U220PB, U220PD
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - for HPE Service Desk - ESD - diagnosis - 5 years
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: 813192R-B21, 813193R-B21, 813194R-B21, 813195R-B21, 813196R-B21, 813197R-B21
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE 24x7 Software Technical Support - Technical support - for StoreFabric SN6500B Power Pack+ Upgrade License to Use - phone consulting - 3 years - 24x7
HPE Proactive Care Onsite Analysis Additional Day Service - Technical support - diagnosis - 3 years - on-site
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JL076A#ABB, JL076AR
HPE Critical Advantage L1 - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 virtual machines - OEM - upgrade from VMware vShield Endpoint - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2
Zebra OneCare for Enterprise Select with Comprehensive coverage - Extended service agreement - replacement - 3 years - shipment - response time: same day - must be purchased within 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
NVIDIA Grid Virtual PC - Subscription licence renewal (37 months) - 1 concurrent user
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for Aruba 5412R 92GT PoE+ / 4SFP+ (No PSU) v3 zl2, 5412R zl2
Lenovo Onsite - Extended service agreement - parts and labour - 1 year - on-site - for 100e (2nd Gen); 300e (2nd Gen); V14 G2 ALC; V14 G2 ITL; V14 IGL; V15 G2 ALC; V15 G2 ITL
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JY792A
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Intelligent Management Center (IMC) IPSec/VPN Manager Software - phone consulting - 5 years - 24x7 - response time: 4 h
Cisco SMARTnet Software Support Service - Technical support - for UNITYCN9-STD-USR - phone consulting - 1 year - 24x7
SonicWall Standard Support - Technical support - for SonicWALL NSv 100 - for KVM - phone consulting - 1 year - 8x5
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q0U55A, Q0U57A, Q0U59A, Q0U61A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCloud Request Manager - 25 virtual machines - phone consulting - 3 years - 24x7
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for HP ProCurve Manager Plus Agent with ProCurve ONE Services zl Module - phone consulting - 3 years - 24x7
HPE Next Business Day Hardware Support with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Channel Remote and Parts Exchange Service - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - for PageWide Managed P55250dw
Lenovo Onsite Upgrade - Extended service agreement - parts and labour (for system with 1 year on-site warranty) - 3 years (from original purchase date of the equipment) - on-site - for ThinkCentre M70a Gen 2; M70a Gen 3; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 additional user - volume - 11-20 licences - phone consulting - 1 year
Microsoft Office 365 Threat Intelligence - Subscription licence (1 month) - hosted - Open Value Subscription - additional product - All Languages
Altova Support & Maintenance Package - Product info support - for Altova XMLSpy Enterprise Edition - 10 installed users - web support - 2 years - business hours - response time: 1-2 business days
HPE LoadRunner Database Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 5000-9999 licences - electronic
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Extreme Networks PartnerWorks Plus Software Subscription - Technical support - for Purview License - 50000 flows per minute - phone consulting - 1 year - 24x7
LanSchool - Subscription licence (4 Years) + Technical Support - 1 device - volume - 8500+ licences - includes access to LanSchool and LanSchool Air
Microsoft Visio Standard - Software assurance - 1 PC - Open Value - additional product, 3 Year Acquired Year 1 - Win - English
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
Cisco Meraki Enterprise - Subscription licence (3 years) + 3 Years Enterprise Support - 1 switch - for P/N: MS210-24P-HW
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
SonicWall Network Security Manager Essential - Subscription licence (5 years) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C2960XR-24PS-I, WS-C2960XR24PSI-RF, WS-C2960XR-24PS-I-WS
Electronic HP Care Pack Next Business Day Hardware Support with Disk Retention - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15u G6, 17 G3, 17 G5, 17 G6, Studio G5, Studio x360 G5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JW673A
SonicWall Hosted Email Security Essentials - Subscription licence (3 years) + Dynamic Support 24X7 - 1 user - hosted - volume - 5000-9999 licences
Juniper Networks Care Next-Day - Extended service agreement - advance parts replacement - 1 year - shipment - 12x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for HPE Aruba 2930F 24G PoE+ 4SFP
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - for P/N: JZ508A
McAfee Internet Security - Subscription licence (1 year) - 1 device - Download - Win, Mac, Android, iOS - English - United Kingdom
HPE Proactive Care Next Business Day Service - Technical support - for HPE OmniStack 8-14c 1P Small Software - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL258A#AC3, JL258A#AC4, JL258A#ACD, JL258A#ACE, JL258A#ACQ, JL258AR, JL258AR#ABA
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager Essential - Subscription licence (3 years) - for SonicWall TZ570W
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for P/N: 02-SSC-1719, 02-SSC-3679, 02-SSC-3680, 02-SSC-8399
Zebra OneCare Select - Extended service agreement - replacement (for printhead) - 1 year - shipment - response time: same day - for Zebra ZM400, ZM600; Z Series ZM400, ZM600
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW636A, JW638A, JW640A
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: Q2D16A
Zebra Technical and Software Support - Technical support - for Wavelink TN Client 4-in-1 - phone consulting - 1 year - 8x5 - response time: 4 h
SOLN SUPP SW SUBC9200 Cisco DNA Esse
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JH103AR
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JH321A, JH321A#ABB, JH321AR
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
Electronic HP Care Pack Software Technical Support - Technical support - for HP Embedded Capture - 1 device - volume - 101-500 licences - phone consulting - 5 years - 9x5
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW775A, JW776A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware vSphere Essentials Plus / HP Insight Control w/1 Year 24x7 Support - phone consulting - 5 years - 24x7 - response time: 2 h
C3850 DNA Essentials 24 Port Term License
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Edition w/1 Year 9x5 Support - 6 processors - phone consulting - 1 year - 24x7
Commvault Backup and Recovery for Virtual Machines - subscription licence (5 years) + 5 Years 24x7 Premium Support - 10 virtual machines
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
SonicWall Network Security Manager Advanced - Subscription licence (1 year) - for NSa 2700
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: WS-C3850-24U-S, WS-C3850-24U-S-RF, WS-C3850-24U-S-WS
Cisco SMARTnet Software Support Service - Technical support - for HX-VSP-6-7-EPL-D - phone consulting - 1 year - 24x7
Juniper Networks Unified Threat Management for SRX220 Services Gateway - Subscription licence (1 year) - 1 device
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10, DL580 Gen10 Base, DL580 Gen10 Entry
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - phone consulting - 4 years - 24x7
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Collection and disposal of UPS
HPE 6-Hour Call-To-Repair Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HP Performance Center Oracle Enterprise Business Protocol Bundle - Term License (1 year) - 1 virtual user/controller - volume - 1-499 licences - electronic
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 3 years - 24x7 - response time: 4 h
Microsoft Enterprise Mobility + Security A3 Add-on - Subscription licence (1 month) - hosted - academic, Faculty - Open Value Subscription - Level E - additional product, Open - All Languages
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW735A, JW736A, JW737A, JW738A, JY852A
HPE Proactive Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J05A, Q1J06A, Q1J06B, Q1J07A, Q1J07B
Microsoft Dynamics AX Enterprise - Subscription licence (1 month) - 1 user - academic, Student, Faculty - School, EES - for SA - Win - All Languages
SonicWall Network Security Manager Essential - Subscription licence (1 year) - for SonicWall SOHO Wireless-N
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: N9W99AR, N9X00AR
HPE LoadRunner Web 2.0 Protocol Bundle - Subscription licence (1 year) - 1 virtual user - volume - 10000+ level - electronic
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: M0T04AR
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (5 years) - for P/N: 02-SSC-4324, 02-SSC-7367, 02-SSC-7369, 02-SSC-8198
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for PowerEdge T440
HPE Proactive Care 24x7 Software Service - Technical support - for HPE StoreEver Archive Replicator - Capacity Upgrade - 200 TB capacity - phone consulting - 4 years - 24x7 - response time: 2 h
Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour (for Base Unit Allround) - 5 years (from original purchase date of the equipment) - on-site - 24x7 - repair time: 4 hours - must be purchased within 90 days of the product purchase - for ETERNUS AF 250; ETERNUS DX 100 S3, 200 S3, 60 S3
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for ProLiant DL580 Gen10 Performance
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
MERAKI MX95 ENTERPRISE LICENSE ESD AND SUPPORT 1YR
Zyxel ConfigService Wireless Controller - Configuration - 6 months
NVIDIA Support, Updates, and Maintenance Subscription Production - Technical support (renewal) - for NVIDIA GRID Virtual PC - 1 concurrent user - academic - phone consulting - 32 months - 24x7 - response time: 4 h
Cisco Web Security Essentials Bundle - Subscription licence (1 year) + 1 Year Software Application Support plus Upgrades (SASU) - 1 user - volume - 1001-2000 licences
HPE Foundation Care Software Support 24x7 - Technical support - for HPE StoreEver MSL TapeAssure Advanced License - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
Zebra Technical and Software Support - Technical support - phone consulting - 1 year - 8x5 - response time: 4 h
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 5 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra LI4278
HP Absolute Data & Device Security Standard - Subscription licence (5 years) - 1 unit - volume - 10000-49999 licences - Win, Mac, Android
Electronic HP Care Pack Software Technical Support - Technical support - for Safecom Advanced Server License - phone consulting - 3 years - 9x5
Schneider Electric Critical Power & Cooling Services Advantage Ultra Service Plan - Extended service agreement - parts and labour (for UPS 20-30 kVA) - 1 year - on-site - business hours - response time: NBD - for Galaxy 3000
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care 24x7 Software Service - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for HPE D2220sb Storage Blade; StorageWorks D2200sb PCIe Storage Blade
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-100M-IPB-1Y= - phone consulting - 1 year - 24x7
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for ProLiant DL80 Gen9, DL80 Gen9 Base, DL80 Gen9 Entry
HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 24x7 - response time: 4 h - for P/N: M0T60A, M0T60AR, M0T61A, M0T61AR
AudioCodes Customer Technical Support Premium - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 days
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L3 - Technical support - for HPE StoreOnce B6200 Replication - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW783A, JW784A, JW785A, JW786A, JW834AR, JW837A, JW837AR, JW838AR, JW840A, JY854A
Cisco Email Security Management Bundle - Subscription licence (3 years) + 3 Years Software Application Support plus Upgrades (SASU) - 1 user - volume - 4001-5000 licences
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 5 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Microsoft Dynamics CRM Server - Software assurance - 1 server - Open Value - Level D - additional product, 1 Year Acquired Year 1 - Win
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for Mobility Controller 7280
Electronic HP Care Pack Critical Advantage - Technical support - for VMware View Enterprise Bundle - 100 PCs - phone consulting - 1 year - 9x5
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Enterprise 600 M602dn, 600 M602m, 600 M602n, 600 M602x
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
Electronic HP Care Pack Software Technical Support - Technical support - for Novell Open Enterprise Server - phone consulting - 1 year - 25 incident - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW812AR, JW814AR
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL254A#ABB
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Cisco Meraki Enterprise - Subscription licence (1 day) + 1 Day Enterprise Support - 1 switch - for P/N: MS320-48FP-HW
Lexmark Parts Only - Extended service agreement (renewal) - parts - 1 year - with Maintenance Kit
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JW781A, JW782A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier w/3 Years 9x5 Support - 100 concurrent connections - upgrade from VMware View Enterprise - phone consulting - 4 years - 24x7
SonicWall Gateway Anti-Malware, Intrusion Prevention and Application Control - Subscription licence (1 year) - for NSa 4700
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: JW649A, JW650A, JW651A, JW652A
Lenovo Post Warranty Depot - Extended service agreement - parts and labour - 1 year - pick-up and return - for ThinkPad A285; A485; L380; L380 Yoga; L390; L390 Yoga; L490; L580; T480; T49X; T590; X39X
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 7 - phone consulting - 3 years - 24x7 - response time: 2 h
Epson CoverPlus Onsite Service - Extended service agreement - parts and labour - 1 year - on-site - for SureColor SC-T5200, SC-T5200D, SC-T5200DMFP, SC-T5200D-PS, SC-T5200MFP, SC-T5200-PS
Epson CoverPlus Onsite Service Swap - Extended service agreement - replacement - 5 years - shipment - for WorkForce Pro WF-6590D2TWFC, WF-6590DTWFC, WF-6590DWF
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for ProLiant DL585 G6 Base
HPE Proactive Care 24x7 Software Service - Technical support - for HPE Networks Software Group 13 - phone consulting - 4 years - 24x7 - response time: 2 h
HPE 24x7 Software Technical Support - Technical support - phone consulting - 5 years - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: M0T04AR
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Cisco SMARTnet Onsite - Extended service agreement - replacement - on-site - 24x7 - response time: 4 h - for P/N: UCS-SP-B200M5-S2, UCS-SP-B200M5S2-RF
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: ASA-IC-6GE-SFP-A, ASA-IC-6GE-SFPA-RF
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
SonicWall Advanced Protection Service Suite - Subscription licence (3 years) - for NSa 2700
SWSS UPGR 3YR DISTI Nexus 3524 Ler 3 LayAN Enterprise Licens
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - academic, volume, for retail customers
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Cloudline Parts Plus Onsite Labor Plus Remote Technical Support with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 5th business day - for P/N: 855361-B21, 855426-B21
PNY Warranty Extension Pack 001 - Extended service agreement - replacement - 2 years (4th/5th year) - for NVS 310 by PNY, 315, 315 by PNY; Quadro 410 by PNY, K420, K600, K620
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: JG894AR, JG895AR, JG896A#ABH, JG896AR, JG897A, JG897AR, JG898AR, JG899A, JG899AR
SonicWall Cloud App Security Advanced - Subscription licence (1 year) - 1 user - hosted - volume - 25-49 licences - includes ATP and DLP for up to 10 SaaS apps
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Software Service - Technical support - for HPE OneView w/o iLo - phone consulting - 5 years - 24x7 - response time: 2 h
Quantum StorageCare Phone Support - Hardware Products, all zones - Technical support - phone consulting
HPE Proactive Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J30BR, Q1J31BR, R4Y03A, R4Y03AR, R4Y04A, R4Y04AR, R4Y05A, R4Y05AR, R4Y06A, R4Y06AR
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JW288A, JW289A, JW290A
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW818A, JW820A
WatchGuard Reputation Enabled Defense - Subscription licence (1 year) - 1 appliance - for Firebox M500
Electronic HP Care Pack Software Technical Support - Technical support - for PaperCut MF SFP - 1 device - academic, volume, GOV - 100-199 licences - ESD - phone consulting - 2 years - 9x5 - response time: next available agent
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h - for HP MSM422 Dual Radio Access point
Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labour (for CPU only) - 3 years - on-site - response time: NBD - for EliteBook 735 G5, 745 G6, 830 G7, 830 G8, 840 G6, 850 G6, 850 G7, 850 G8; EliteBook x360
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - academic, volume, Tier 2, for retail customers - for P/N: JW263A
HPE Nimble Storage Next Business Day - Extended service agreement - advance parts replacement (for Flash Upgrade Kit) - 3 years - shipment - response time: NBD - for P/N: Q2Q30A, Q2Q31A
HPE Foundation Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL384A, JL384A#ABB
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: JW649A, JW650A, JW651A, JW652A
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL321A, JL321A#0D1, JL321AR
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - volume, Tier 1 - for P/N: JW239A, JW239AR, JW240A
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE 6-Hour Call-To-Repair Proactive Care Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Technical Support - Technical support - for Red Hat Linux Enterprise Server for the Itanium Processor - phone consulting - 1 year - 9x5 - response time: 2 h
HPE Software Technical Support - Technical support - for VMware vSphere Essentials Plus - OEM - 4 years - 9x5
HPE Proactive Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for Apollo pc40, sx40
Electronic HP Care Pack Critical Advantage L3 - Technical support - for VMware vShield App w/1 Year 9x5 Support - 25 virtual machines - phone consulting - 1 year - 24x7 - response time: 2 h
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for Mobility Controller 7280
HPE 24x7 Software Technical Support - Technical support - phone consulting - 1 year - 24x7
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JH103AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE 24x7 Software Technical Support - Technical support - for VMware vCenter Site Recovery Manager Expansion Pack for vSphere Advanced - 1 processor - OEM - consulting - 4 years - 24x7
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Networks Software Group 203 - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 1
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: JW798AR
LanSchool - Subscription licence (3 years) + Technical Support - 1 device - volume - 1-499 licences
MERAKI MX75 SECURE SD-WAN PLUS ESD LICENSE AND SUPPORT 1YR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JH321AR
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 3 years - on-site - 13x5 - response time: 4 h
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
Synology Onsite Bronze support available Mon-Fri 8am to 5pm with a Next Business Day (NBD) response time - 4 Bay Rack or Desktop, 5 year for Synology Solution
HPE Premium Support Service with Reputation Digital Vaccine - Extended service agreement - advance parts replacement - 4 years - shipment - 24x7
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: JL279A#B2B, JL279A#B2C, JL280A#AC4, JL280A#B2B, JL280A#B2C, JL280AR, JL280AR#ABA
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: 797740R-B21, P06011-B21, P06011-B22
Kodak Software Update and Support Assurance - Technical support - for Kodak Capture Pro Software - Group E - phone consulting - 3 years
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco Meraki Enterprise - Subscription licence (1 year) + 1 Year Enterprise Support - 1 switch - for P/N: MS225-24P-HW
Cisco SMARTnet Software Support Service - Technical support - for DCNM-S-M91XK9 - phone consulting - 1 year - 24x7
Zebra Operational Visibility Service - Subscription licence (3 years) - 1 device - hosted - volume - 5000-9999 licences - Win, Pocket PC, Android, Link-OS
Cisco Smart Net Total Care Software Support Service - Technical support - for S-A9903-AIP= - phone consulting - 1 year - 24x7 - for P/N: S-A9903-AIP, S-A9903-AIP=
Cisco Meraki Insight XLarge - Subscription licence (5 years) - up to 10 Gbps
Juniper Networks vSRX Bandwidth Standard - Subscription licence - 100 Mbps throughput
HPE 24x7 Software Technical Support - Technical support - for HPE Data Protector Express Network Server Agent (pack of 3) - phone consulting - 3 years - 24x7
HPE Docker Enterprise Edition Advanced - Subscription licence (1 year) + 1 Year 9x5 Support - up to 2 CPU sockets - ESD - UNIX
HPE Critical Advantage L3 - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD
WatchGuard APT Blocker - Subscription licence (3 years) - 1 appliance
HPE Proactive Care 24x7 Software Service - Technical support - for VMware vCloud Automation Center Enterprise (v. 6) - 25 OS instances - OEM - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Modular Smart Array 1050 Dual Controller LFF Storage, 1050 Dual Controller SFF Storage
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HP Service Manager by Subscription - Subscription licence (1 year) + 1 Year 9x5 Support - hosted - electronic - UNIX, Win
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for P/N: JX945A, JX946A, JX947A, JX948A
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW772A, JX920A
HPE Helion OpenStack Right-To-Use - Subscription (5 years) + 5 Years 24x7 Support - 1 server - hosted - commercial - ESD
Zebra OneCare for Enterprise Essential with Comprehensive Coverage - Extended service agreement (renewal) - parts and labour - 2 years - carry-in - repair time: 3 business days - can only be ordered once after initial Zebra OneCare contract expires - for Motorola MC40
Cisco SMARTnet Software Support Service - Technical support - for L-CSR-10M-SEC-1S= - phone consulting - 1 year - 24x7
Dell Upgrade from 1Y Collect & Return to 4Y Collect & Return - Extended service agreement - parts and labour - 3 years (2nd/3rd/4th year) - pick-up and return - NPOS - for Chromebook 3100, 3100 2-in-1, 3400
16 Core OM4 Cabling Job Option 2 as per Scope of Works
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Juniper Networks Juniper-Websense enhanced Web filtering - Subscription licence (3 years)
HPE 24-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 24 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW781A, JW782A
HPE Proactive Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JH103AR
Electronic HP Care Pack Software Technical Support - Technical support - for VMware VMotion - 2 processors - consulting - 1 year - 9x5
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for HP Switch 2510-24, Switch 2512M
HPE Foundation Care Software Support 24x7 - Technical support - phone consulting - 4 years - 24x7 - response time: 2 h - academic, for retail customers - for Mobility Controller 7280
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG734A#AC3, JG734A#AC4, JG734AR
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - for Altoline 6941 32QSFP+ x86 ONIE AC Front-to-Back Switch
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JY986A
HPE 6-Hour Call-To-Repair Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 6 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - for HPE Aruba AP-303 (EG), AP-303 (IL), AP-303 (JP), AP-303 (RW), AP-303 (US)
APC Data Center Infrastructure Management Custom Service - Subscription licence - hosted - Rest of World
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for DesignJet Z2100
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C1-N5K-C56128P
HPE Foundation Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
Zebra SW-MDNA-OCR-IDR-2Y software license/upgrade 2 year(s)
HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: C9300-48P-E, C9300-48P-E=, C9300-48P-E-RF
Avocent Gold Hardware Maintenance - Extended service agreement - advance parts replacement - 4 years - response time: NBD - for Dell DMPU108E; Digital DMPU108e
Cisco Smart Net Total Care Software Support Service - Technical support - for N520-S-M - phone consulting - 1 year - 24x7 - for P/N: N520-S-M
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Mobility Controller 7280
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW267A, JW272A
SolarWinds Maintenance - Technical support - for Web Help Desk - 1 user - volume - 501+ level - phone consulting - 1 year
Microsoft Bing Maps Transactions - Subscription licence (1 month) - 10000000 usage transactions - GOV - Open Value Subscription - Level D - additional product
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JW257AR
Microsoft Extended Hardware Service Plan - Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop
Cisco Meraki Enterprise - Subscription licence (5 years) - hosted - for P/N: MX64-HW
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JW633A, JW633AR, JW634A, JW634AR, JW637A, JW639A, JW639AR, JY849A
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware View Premier Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 4 years - 24x7
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: N5K-C5648Q, N5K-C5648Q=, N5K-C5648Q-RF
HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Wireless Services Manager - phone consulting - 5 years - 24x7 - response time: 2 h
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JX925A, JX926A, JX927A, JX928A
SonicWall Comprehensive Anti-Spam Service - Subscription licence (1 year) - for P/N: 02-SSC-1715, 02-SSC-3919, 02-SSC-3921, 02-SSC-4330
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased within 30 days of the product purchase - for Zebra ZT620
HPE Proactive Care Next Business Day Service with Defective Media Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for P/N: JY792A
Extreme Networks Professional Services - Installation / configuration - for Remote ESU Extreme Service Unit
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - Extended service agreement - parts and labour - 1 year - pick-up and return - 9x5 - for ENVY Laptop 13, 14, 15, 16, 17; ENVY x360 Laptop; Laptop 15; Pavilion Laptop 15
HPE Foundation Care 24x7 Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for Apollo pc40
SecureBridge Professional Edition - Subscription (renewal) (1 year) - 1 developer - ESD - Linux, Win, Mac, FreeBSD, Android, iOS - with source code
HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for Brocade 16Gb/16 SAN Switch for BladeSystem c-Class
SonicWall Essential Protection Service Suite - Subscription licence (5 years) - for NSa 4700
HPE Critical Advantage L1 - Extended service agreement - parts and labour - 1 year - on-site - 13x5 - response time: 4 h
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for HP 6Gb SAS BL Switch
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for ThinkCentre M625; M630; M715q (2nd Gen); M71X; M72X; M90; M90n-1 IoT; V530-15; V530S-07
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack Software Phone-in Assistance - Technical support - for HP StorageWorks Secure Path for Windows / Linux WE - 8 users - phone consulting - 3 years - 24x7
HPE Software Technical Support - Technical support - for VMware vSphere Enterprise Plus Acceleration Kit - 8 processors - OEM - phone consulting - 5 years - 9x5 - response time: 2 h
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: JL320A
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for Citrix XenDesktop Enterprise Edition - upgrade licence - phone consulting - 1 year - 24x7
Common Area Phone - Subscription licence - 1 user - academic, volume, Student, Faculty - All Languages
HPE Foundation Care Exchange Service Post Warranty - Extended service agreement (renewal) - replacement - 1 year - shipment - 24x7 - response time: 4 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: UCS-SP-B200M5-F3, UCS-SP-B200M5F3-RF
HPE Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - business hours - response time: NBD
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for LaserJet Enterprise MFP M775dn, MFP M775f, MFP M775z, MFP M775z+
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 9x5 - response time: NBD - for P/N: JW702A, JW703A, JW704A, JW705A
HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JW678A, JW679A, JW680A, JW681A, JW681AR, JY850A
HPE Next Business Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD
Skype for Business Server - Software assurance - 1 server - Open Value - additional product, 1 Year Acquired Year 1 - Win - Single Language
Cisco SMARTnet Software Support Service - Technical support - for NXOS-AD-XF2 - phone consulting - 1 year - 24x7 - for P/N: NXOS-AD-XF2, NXOS-AD-XF2=
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JH255AR
Electronic HP Care Pack Critical Advantage L1 - Technical support - for VMware View Premier - 100 virtual machines - upgrade from VMware View Enterprise - phone consulting - 1 year - 24x7 - response time: 2 h
cloudAshur Remote Management Console - Subscription licence (1 year) - volume - 100-499 licences - Win
Electronic HP Care Pack 24x7 Software Technical Support - Technical support - for VMware vShield App with Data Security w/3 Years 9x5 Support - 25 VMs - upgrade from VMware vShield App - phone consulting - 5 years - 24x7
HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h - for P/N: AA990AR, AA990AR#ABB
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: NBD - for P/N: JL262A#ABB
HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD
HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
Zebra OneCare for Enterprise Essential with Comprehensive coverage - Extended service agreement - parts and labour - 3 years - carry-in - repair time: 3 business days - must be purchased after 30 days of the product purchase - for Zebra MC3200, MC3200 Standard
HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: BB916A, BB916A#B8X, BB916AR, BB916B, BB916BR
HPE 4-hour 24x7 Same Day Hardware Support - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00BR, Q1J01BR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR
HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JW751A, JW752A, JW755A, JW757A
HPE Aruba LTE Sensor - Subscription licence (3 years) - unlimited cellular data - ESD
Cisco SMARTnet - Extended service agreement - replacement - 8x5 - response time: NBD - for P/N: C1-N9K-C9364C
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labour - 3 years - pick-up and return - 9x5 - for Elite x2; EliteBook 10XX G1; EliteBook x360; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - Extended service agreement - parts and labour - 2 years (4th/5th year) - on-site - business hours / 5 days a week - response time: NBD - for OptiPlex 5000, 5055, 5060, 5070, 5080, 5260 All In One, 5270 All In One, 5480 All In One
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - response time: 4 h
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h
HPE Software Technical Support - Technical support - for VMware vSphere Advanced Acceleration Kit - 6 processors - OEM - phone consulting - 3 years - 9x5 - response time: 2 h
Lenovo Depot - Extended service agreement - parts and labour - 2 years (from original purchase date of the equipment) - for 100e Chromebook Gen 3; V14 G3 ABA; V15; V15 G2 ITL; V15 G3 ABA; V15 IML; V17 G3 IAP
HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
HPE Critical Advantage L2 - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h
HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD
HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours
Cisco Smart Net Total Care - Extended service agreement - replacement - 24x7 - response time: 4 h - for P/N: N9K-C93120TX, N9K-C93120TX=, N9K-C93120TX-RF, N9K-C93120TX-WS
Juniper Networks Juniper-Sophos Anti-Virus for SRX210 Services Gateway - Subscription licence (5 years) - 1 device
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
AudioCodes Remote Implementation Support - Installation / configuration - for Mediant 800 E-SBC
HPE Nimble Storage Foundation Care 4H Parts Exchange Support - Extended service agreement - advance parts replacement - 3 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B90B, Q8B90BR, Q8C65B
HP Performance Center Web/Multimedia - Subscription licence (1 year) - 1 virtual user - volume - 1-499 licences - electronic
HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 5 years - shipment - 9x5 - response time: NBD - academic, for retail customers - for P/N: JW653A, JW654A, JW654AR, JW655A, JW656A
HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
SonicWall Network Security Manager On-Prem - Subscription licence (1 year) - 1000 additional nodes
Electronic HP Care Pack 24x7 Software Proactive Care Service - Technical support - for VMware View Enterprise Bundle w/3 Years 9x5 Support - 100 concurrent connections - phone consulting - 3 years - 24x7 - response time: 2 h
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - repair time: 6 hours
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD
HPE Foundation Care Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - volume, Tier 2 - for P/N: JX945A, JX946A, JX947A, JX948A