Product Information
Promethean ActivCare is there for you, with warranty and support services you can count on. Rest easy, knowing that Promethean offers support services for the range of ActivBoard systems and other ActivClassroom solutions.
Registering your product with Promethean automatically upgrades your warranty and support to Promethean's free premium service: Promethean ActivCare. This offering includes free telephone, e-mail and knowledgebase support and extends the warranty period. All relevant warranty claims made under this warranty are serviced by return for repair.
Advanced Replacement - this upgrade from the standard return for repair service can be purchased for five years on relevant products, greatly reducing the time your product is out of action while you wait for replacement products. The replacement products are shipped at no charge and in advance of the faulty products being returned to Promethean by you. Promethean aims to ship the replacement product within seven working days of the faulty product being reported.