Managed IT Services for SMEs Without an IT Team

Fully Managed, Stress-Free IT: We Handle Everything

Keep your organisation running smoothly without the cost or complexity of hiring an in-house IT team.

Without dedicated IT staff, challenges quickly mount - from unexpected downtime to staying on top of security, updates, and compliance. Every delay or disruption takes your focus away from what matters most: running your organisation.

With Probrand as your IT partner, you gain an expert team that acts as your virtual IT department - delivering proactive support, enterprise-grade security, and strategic guidance, all for a predictable monthly price.

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Stress-Free IT Management - No Team Required

We take full responsibility for your IT infrastructure so you can focus on growing your organisation, not managing technology.

Let us be your IT team.

As a Managed Services Provider (MSP), we handle everything - without the overhead of recruiting, training, or managing staff.

What we handle for you:

Proactive Monitoring

We spot and resolve issues before they cause downtime.

Cybersecurity & Compliance

Protect your data with enterprise-grade tools and up-to-date standards.

System Updates & Patching

Keep systems secure, stable, and fully up to date automatically.

Helpdesk & Support

24/7 assistance for everything from password resets to critical issues.

Strategic IT Planning

Align technology with your organisation's goals for a competitive edge.

The Advantage

No hiring or overhead costs

Scalable services that grow with your organisation

Immediate access to expert IT professionals

Predictable pricing for peace of mind

Only 47%

of UK SMEs feel they have the internal skills to tackle cybersecurity threats - leaving over half exposed to risk without expert support

Why Our Clients Love Us

We’re not just a helpdesk - we’re a partner

Whether you’re a fast-growing startup or a well-established company, our solutions adapt with you. We’ve delivered proactive IT support to over 350 customers, and that's with a 97% retention rate.

You’ll have dedicated points of contact - your relationship manager and technical advisor - plus senior engineers assigned to deliver first-class service as if they were part of your own team.

All of this is available at a monthly price, and with a 90-day no-quibble satisfaction guarantee so you can try the service risk-free.

Need an IT team without the hiring headaches?

Get expert support, proactive monitoring, and complete peace of mind for a simple monthly fee.

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Explore Our Services

IT Support Services

Day-to-day technical support to keep your organisation running smoothly, minimising downtime and freeing your IT team to focus on strategic work.

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Managed Backup and Recovery

Protect critical data with automated backups and rapid recovery, ensuring business continuity and minimal disruption when unexpected events occur.

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Managed Firewall

Strengthen your network perimeter with an enterprise-grade, fully managed firewall service that provides proactive monitoring, updates, and expert threat defence.

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Managed VPN / VPN as a Service

Provide secure, encrypted remote access for your workforce with a scalable VPN solution, managed and monitored by security specialists.

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WiFi-as-a-Service

Deliver reliable, high-performance wireless connectivity with a fully managed Wi-Fi solution designed, deployed, and supported by experienced engineers.

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Managed Endpoint Security

Safeguard every device with advanced, continuously monitored endpoint protection that prevents threats and keeps users productive.

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Vulnerability Scanning

Identify and remediate vulnerabilities across your infrastructure with regular scanning and clear reporting to stay ahead of potential exploits.

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Spirit Monitoring

Keep servers and devices secure and up to date with continuous monitoring and timely patching to close potential security gaps.

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Cyber Security Awareness Training

Turn your team into your first line of defence with engaging, practical training that reduces the risk of human-driven security breaches.

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Featured Case Studies & Guides

BHSF – Boosting Business Continuity with Managed Firewall

How Probrand implemented a fully managed firewall solution that strengthened BHSF’s security posture, reduced risk of downtime, and ensured compliance with data protection requirements.

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Ashfield District Council Case Study Image

Ashfield District Council – Robust & Agile Approach to Cyber Security

How Probrand helped Ashfield District Council implement proactive cyber security measures, increasing resilience against threats while supporting service delivery.

Read Case Study

The Ultimate Guide to Cyber Security 2024

In-depth strategies for business cyber resilience.

Frequently Asked Questions

Do I need an IT Manager?

That’s entirely up to you. 50% of our customers have no in-house IT team and 50% do. We can work as your complete IT department or complement your existing team with extra resource and knowledge, ensuring your IT systems are fully supported and optimised without the need for a dedicated IT manager.

Do I have to sign up for three years?

No. We offer one, three, and five-year agreements. Discounts are available on longer terms to share the savings we achieve through proactive support. And with our 90-day satisfaction guarantee, you can try the service risk-free.

Do I have to pay annually upfront?

No, you don’t. We offer monthly, quarterly, biannual, and annual payment options. Most customers pay monthly at no extra cost, giving you flexibility to spread costs in a way that aligns with your budget and cash flow preferences.

Can I change what’s covered in the future?

Yes. We let you adjust coverage so your IT support stays aligned with your technology choices. As your business grows or priorities shift, you can add, remove, or adapt services to make sure your IT setup always matches your needs.

Speak to Us Today

Want to see how outsourcing IT can transform your organisation? Contact us to discuss your needs or request a quote.

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