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Managed IT Services to Support Your In-House IT Team

Expert support, advanced tools, and extra capacity for stretched IT departments.

Your IT team doesn’t need replacing - it needs reinforcing. Probrand provides the specialist skills, monitoring, and project delivery capacity that help in-house teams stay on top of day-to-day demands while driving long-term IT strategy forward.
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Why Partner With Probrand?

Your IT team is dedicated, but often stretched thin. From firefighting tickets to delivering big transformation projects, there’s rarely enough time, resource, or specialist knowledge to cover everything.

We become an extension of your IT department - filling gaps, providing additional bandwidth, and giving your team access to specialist knowledge when it’s needed most.

How We Support Your Team:

Scalable Support

Overflow ticket handling during peak demand, holiday cover, or unexpected surges.

Advanced Expertise

Access to cybersecurity, cloud, networking, and migration specialists without adding permanent headcount.

Automation & Monitoring

Tools that proactively detect and resolve issues before they disrupt operations.

Strategic Collaboration

We work alongside your IT leads on infrastructure planning, migrations, and vendor evaluations.

Compliance & Security

Enterprise-grade protections to keep your environment safe and standards-aligned.

The Probrand Advantage

With proactive IT support for over 350 organisations and a 97% customer retention rate, we deliver a proven, customer-first approach.

Dedicated points of contact - including your own relationship manager, technical advisor, and senior engineers - ensure continuity and personalised service as if we were part of your own team.

All of this is delivered for a predictable monthly cost, backed by our 90-day satisfaction guarantee.

  • Reduce burnout and bottlenecks in your IT department.

  • Scale operations without long recruitment processes.

  • Keep staff focused on high-impact, strategic projects.

  • Gain immediate access to expertise you don’t have in-house.

64%

of UK IT leaders say their teams are overstretched, leaving critical projects delayed or under-resourced.

Let’s Lighten the Load for Your IT Team

Free your in-house team from day-to-day distractions so they can focus on strategic projects. Our experts are ready to step in with scalable support, advanced tools, and specialist knowledge.

Featured Case Studies

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Sale Sharks Rugby Club

Strengthened network security posture with Probrand’s managed service, ensuring ongoing protection without the need for internal resource.

Probrand has our network security completely covered, and its managed service option means that we don’t have to worry about management or configuration.

- Chris Keeling, IT Manager

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H2E (Health 2 Employment)

Secured sensitive healthcare data across remote sites with Probrand’s fully managed service, meeting strict compliance requirements without adding internal workload.

Probrand took charge of our security end-to-end, giving us peace of mind and freeing our team to focus on core operations.

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BHSF

Upgraded firewalls and VPNs to enable secure remote working for 280 users, ensuring business continuity during lockdown.

If we hadn’t been able to get everyone working remotely, it would have been very difficult for the business to carry on.

- Richard Sower, Head of IT Operations

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Explore Our Services

IT Support Services

Flexible helpdesk and onsite support tailored to your IT team’s needs.

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Managed Backup and Recovery

Protect data and ensure rapid recovery in the event of disruption.

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Managed Firewall

Strengthen your perimeter with proactive monitoring and expert configuration.

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Managed VPN / VPN as a Service

Enable secure, encrypted remote access for your workforce.

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WiFi-as-a-Service

Deliver fast, secure, scalable wireless connectivity across your sites.

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Managed Endpoint Security

Safeguard every device with advanced protection and monitoring.

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Vulnerability Scanning

Regular assessments to identify and remediate security weaknesses.

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Spirit Monitoring

Keep servers and devices updated, secure, and performing at their best.

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Cyber Security Awareness Training

Equip staff with the skills to stop phishing and social engineering attacks.

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Resources & Guides

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The Ultimate Guide to Cyber Security 2024

In-depth strategies for business cyber resilience.

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The Right Proactive IT Support for You

Learn how proactive managed support can complement internal teams.

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47%

of UK SMEs with employees feel they have the internal skills to tackle cybersecurity threats - leaving over half exposed to risk without expert support.

Frequently Asked Questions

That’s entirely up to you. 50% of our customers have no in-house IT team and 50% do. We can work as your complete IT department or complement your existing team with extra resource and knowledge, ensuring your IT systems are fully supported and optimised without the need for a dedicated IT manager.
No. We offer one, three, and five-year agreements. Discounts are available on longer terms to share the savings we achieve through proactive support. And with our 90-day satisfaction guarantee, you can try the service risk-free, giving you flexibility and peace of mind while experiencing the benefits of our IT management.
No. We offer monthly, quarterly, biannual, and annual payment options. Most customers choose monthly at no extra cost, but we’re flexible to suit your accountancy needs, giving you control over how IT support costs are spread throughout the year.
Yes. We let you adjust coverage so your IT support stays aligned with your technology choices. As your business grows or priorities shift, you can add, remove, or adapt services to make sure your IT setup always matches your needs.
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Start Supporting Your IT Team Today

Give your IT team the extra capacity, expertise, and tools they need to succeed.

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